CORPORATE SOCIAL RESPONSIBILITIES PROJECT REPORT

On

“Hindustan Petroleum Corporation Limited CSR

Activities”
Submitted in Partial Fulfillment of MMS- 2018-2020

(Under University of Mumbai)

Submitted By,

Dharna Sangeeta Kanukaiah

Roll No:9034

BATCH: 2018-2020

Under The Guidance of

Prof. Shivaji Goilkar

Swayam Siddhi College of Management and Research, Bhiwandi

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 DECLARATION

I hereby declare that the Final Project Report on Hindustan Petroleum Corporation Limited
CSR Activities submitted in the partial fulfillment for the requirement of the degree of Masters of
Management Studies of Mumbai University at Swayam Siddhi College of Management &
Research, I further declare that I have no objection and grant the rights to Swayam Siddhi College
of Management & Research to publish any chapter/project if they deem fit in
Journals/Magazines/Newspapers etc. ,without my permission.

Place: Mumbai DharnakSangeeta Kanukaiah

Date: MMS Class: 2018-2020

Roll No:9034

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 CERTIFICATE

This is to certify that the Final Project Report titled Hindustan Petroleum Corporation
Limited CSR Activities is the study done by Dharna Sangeeta Kanukaiah of MMS – Human
Resource, at Swayam Siddhi College of Management & Research, University of Mumbai,
during the year 2018 -2020, in partial fulfillment of the requirements for the Degree of Master in
Management Studies is a result of bonafide research work carried out by him under my
supervision and guidance. No part of this report has been submitted for award of any other
degree, diploma, fellowship or other similar titles or prizes. The work has also not been published
in any Journals / Magazines.

Place: Mumbai

Date:

Prof. Dr. Shivaji Goilkar Prof. Dr . Ginlianlal Buhril

Project Guide Director

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 ACKNOWLEDGEMENTS

I am highly indebted to my project guide Prof. DR. Shivaji Goilkar, for their guidance and constant
supervision as well as for providing necessary information regarding the project & also for their
support in completing the project.

I would like to express my gratitude towards all the faculties, Librarian of Swayam Siddhi
College of Management and Research, for their support and guidance for their kind co-
operation and encouragement which help me in completion of this project.

My thanks and appreciations also go to my colleague in developing the project and people who
have willingly helped me out with their abilities.

Sincerely,

Dharna Sangeeta Kanukaiah

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 TABLE OF CONTENT

Serial No. Chapter Contents Page No.

CERTIFICATE I.

ACKNOWLEDGEMENTS
II.

1 INTRODUCTION 6

2 OBJECTIVES 7

3 RESEARCH METHODOLOGY 8

4 LITERATURE REVIEW 9

5 ANALYSIS & FINDINGS 10-33

6 CONCLUSION 34

7 BIBLIOGRAPHY 35

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INTRODUCTION

HPCL is a Maharatna CPSE. It had originally been incorporated as a company under the Indian
Companies Act 1913. It’s CIN No. L23201MH1952GOI008858.

It is listed on the Bombay Stock exchange (BSE) and National Stock Exchange (NSE),
India.HPCL owns & operates 2 major refineries producing a wide variety of petroleum fuels &
specialties, one in Mumbai (West Coast) of 7.5 Million Metric Tonnes Per Annum (MMTPA)
capacity and the other in Visakhapatnam, (East Coast) with a capacity of 8.3 MMTPA. HPCL
also owns and operates the largest Lube Refinery in the country producing Lube Base Oils of
international standards, with a capacity of 428 TMT. This Lube Refinery accounts for over 40%
of the India's total Lube Base Oil production. HPCL in collaboration with M/s Mittal Energy
Investments Pte. Ltd. is operating a 11.3 MMTPA capacity Refinery at Bathinda with 48.99%
equity and also holds an equity of about 16.95% in the 15 MMTPA Mangalore Refinery and
Petrochemicals Ltd. (MRPL).

HPCL has the second largest share of product pipelines in India with a pipeline network of more
than 3370 kms for transportation of petroleum products and a vast marketing network consisting
of 14 Zonal offices in major cities and 128 Regional Offices facilitated by a Supply &
Distribution infrastructure comprising Terminals, Pipeline networks, Aviation Service Stations,
LPG Bottling Plants, Inland Relay Depots & Retail Outlets, Lube and LPG Distributorships.

Consistent excellent performance has been made possible by highly motivated workforce of over
10,500 employees working all over India at its various refining and marketing locations.

HPCL is committed to achieve the economic, ecological & social responsibility objectives of
sustainable development consistently through varied operations and activities. HPCL’s focus
areas are in the fields of Child Care, Education, Health Care, Skill Development & Community
Development, touching lives of weaker section of society.

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OBJECTIVES

 To provide research, training, practice, capacity building, standard setting, advocacy,

rating, monitoring, recognition and related support in the field of CSR.
 To facilitate any other assistance directly or indirectly for activities which seek to
promote CSR practices.

To conduct activities relating to

 Public health in general but preventive health care and sanitation in particular
 Promotion of employment enhancing vocation skills especially among youth
 Promotion of an ecosystem for enhancement of cognitive growth of Pre-Anganwadi
children

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Research methodology
To address the key research objectives, this research used both qualitative and quantitative
methods and combination of primary and secondary sources. The qualitative data supports the
quantitative data analysis and results. The result obtained is triangulated since the researcher
utilized the qualitative and quantitative data types in the data analysis. The study area, data
sources, and sampling techniques were discussed under this section.

Data sources

 Primary data sources

It was obtained from the original source of information. The primary data were more reliable and
have more confidence level of decision-making with the trusted analysis having direct intact with
occurrence of the events. The primary data sources are industries’ working environment (through
observation, pictures, and photograph) and industry employees (management and bottom
workers) (interview, questionnaires and discussions).

 Secondary data
Desk review has been conducted to collect data from various secondary sources. This includes
reports and project documents at each manufacturing sectors (more on medium and large level).
Secondary data sources have been obtained from literatures regarding OSH, and the remaining
data were from the companies’ manuals, reports, and some management documents which were
included under the desk review. Reputable journals, books, different articles, periodicals,
proceedings, magazines, newsletters, newspapers, websites, and other sources were considered
on the manufacturing industrial sectors. The data also obtained from the existing working
documents, manuals, procedures, reports, statistical data, policies, regulations, and standards
were taken into account for the review.

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Literature Review
Agarwal N.K (1997) in his study has mainly processed the data published in stock exchange
official directory, Bombay for the purpose of analysis. He conclude that majority of industries
have failed to plan their working capital requirements properly. As a result, they often experience
excess working capital and sometimes they have to face the problem of shortage of working
capital. Banerjee (1982) conducted a study on the corporate liquidity and profitability in India.
The study related to the period 1970-71 to 1977-78. The purpose of the study was to analyze the
trend in the liquidity position and their relationship with the literature would be of immense help
to the researcher in gaining an insight into the selected problem. The researcher aims a good
background to understanding the problem by reviewing certain studies. The study concluded that
for some industry/ industry groups the risk in liquidity will lead to arise in profitability and vice-
versa, there are others where increase in liquidity is associated with a decline in profitability.
Sharma and Reddy (1986) made a study on the liquidity position of the Nizam Sugar Factories
Limited (NSF) during the year 1972-73 to 1981- 82 to identify the factors influencing the
liquidity. The study concluded that the major element the liquidity position of the firm were the
government policies with respect to the input and output as well.

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OVERVIEW OF HPCL

With the myriad solutions for myriad needs. With a wide compass of offerings that touch your
life. A world bursting with diverse solutions to cater to your energy needs, every day.
A world steered by innovative technology to create value for you, in every way.
Where they consider it their duty to keep your kitchen stoves alight with clean and safe gas, all
through the day.Where they take the lead to extend personalized vehicle & customer care
through retail outlets, round the clock.
Where they provide the necessary thrust for your dreams to take flight, quite literally!
From the food you eat to the clothes you wear, from the cosmetics you adorn to the CDs you
love to listen to, there is a touch of HP in every facet of your life. They are helping the nation
move ahead by addressing its energy needs with portfolio of Power packed & Turbo charged
solutions. where they believe in erasing the boundaries and welcoming everyone with open arms
to be a part of the family – from differently-abled children to the elderly away from home, from
girls deprived of education to youth who yearn for an opportunity for skill building. They always
consider it a privilege to reach out to the communities that surrounds them and lend a helping
hand in their development.
In other world, they walk hand in hand with nature and live the mantra of delivering happiness,
safety and sustainable growth, night and day.

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  Vision
To be a World Class Energy Company known for caring and delighting the customers with high
quality products and innovative services across domestic and international markets with
aggressive growth and delivering superior financial performance. The Company will be a model
of excellence in meeting social commitment, environment, health and safety norms and in
employee welfare and relations.
 Mission
"HPCL, along with its joint ventures, will be a fully integrated company in the hydrocarbons
sector of exploration and production, refining and marketing; focusing on enhancement of
productivity, quality and profitability; caring for customers and employees; caring for
environment protection and cultural heritage.
It will also attain scale dimensions by diversifying into other energy related fields and by taking
up transnational operations."
 Values
Building an ‘Enabling Culture’ is key to realize our vision and fulfil our mission. The cultural
motto ‘HP FIRST’ instills pre-eminence of HPCL’s vision and mission above all else and guides
in all professional endeavors and engagements. ‘HP FIRST’ also crystallizes the corporate
values as an acronym where ‘F’ stands for Free, Frank and Fair, ‘I’ stands for Integrity, ‘R’ for
Respect for Individual, ‘S’ for Sustainable Performance and ‘T’ for Team Spirit.

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 Products and Services

 Refineries

 Aviation

 Bulk Fuels & Specialities

 International Trade

 LPG (HP Gas)

 Lubes (HP Lubes)

 Retail

 Product Pipelines

 Alternate Energy

 Joint Ventures

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Refineries
Without refining, the rich resources of crude petroleum of nature would remain latent. Value-
added products from crude petroleum like petrol, diesel, kerosene, liquefied petroleum gas,
naphtha and many more products would not be available for growth and development of a
nation.
HPCL refineries upgrade the crude petroleum into many value-added products and over 300
grades of lubricants, specialties and greases. The Lubricating Oils Refinery set up at Mumbai is
largest lube refinery in India. It produces superior quality lube base oils.
The offsite product handling facilities of refineries at Mumbai and Vishakhapatnam has been
automated. Projects have been implemented and facilities upgraded to produce green fuels like
unleaded petrol and low sulphur diesel. and Euro III & Euro IV works are in progress. The
refineries have been benchmarked by an international agency for various performance
parameters.
Numerous awards have been bestowed on both the refineries in recognition of the efforts in the
field of energy conservation, environment and safety.

HP Gas

the HPCL brand of LPG, is what keeps the fire burning in millions of Indian homes.
Bottled at 48 LPG Bottling Plants throughout the country with a total capacity of over 3610
thousand metric tonnes per annum (TMTPA), HP Gas reaches you after thorough checking at
every stage right from bottling to distribution. That is what makes HP Gas synonymous with
Safety.

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Retail Business

HP Retail Business unit of HPCL is engaged in making available automotive fuels/ lubricants
and other value added services for the automobile / private transport sector across the country,
through a dedicated network of Retail Outlets, commonly known as Petrol Pumps. The Retail
unit is so named, as it involves dispensing fuels of relatively smaller volumes to the vehicle fuel
tank.
The main products delivered include Diesel, Petrol, Turbojet, Power, AutoLPG, CNG and
lubricants required for various vehicles, which are supplied at the Petrol pumps. In addition,
Products for cashless transactions, like Co-branded cards, Fleet cards and other loyality cards
have been developed for the convenience of customers. The Retail Business unit is also
responsible for the supply of subsidised Kerosene under the Public Distribution System (PDS) to
the nominated wholesalers appointed by the State Governments, basis the allocation plan
provided by the respective State Governments..
At the Petrol Pumps, they believe in Maintenance. Maintenance, not only of the vehicle, but of a
steady relationship with the consumer. And to do so, providing even better and efficient services.
They take care of not only your fuelling needs, but complete vehicle care. The stock related
products like tyres, batteries and accessories, so you don't have to go shop-hopping. All other
value-added services ensure that your vehicle is well looked after.

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CORPORATE SOCIAL RESPONSIBILITIES OF HPCL

Corporate Social Responsibility (CSR) activities of Hindustan Petroleum Corporation Limited

(HPCL) have been initiated since 1985.

Hindustan Petroleum Corporation Limited (HPCL) is a Fortune 500 PSU engaged in exploration,
production and distribution of petroleum products across the country. The Company aspires to
take up leading role in Corporate Social Responsibility (CSR) as this company believes CSR
connects businesses to society and helps them to participate in overall development of the nation.

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  CSR Projects

As a responsible Corporate Citizen, HPCL has taken up Education, Health Care, Child care,
Livelihood and Community Development as the themes of CSR to make a difference to the
underprivileged.

Under CSR, HPCL has undertaken projects under 5 different

themes, They are:

 Child Care
 Child Rights - "Bal Haq"
 Care of Slum Children - "Muskan"
 Rescue of Children in destress- "Child Line"
 Education
 Computer awareness- "Unnati"
 Girl Child - Nanhi Kali
 Children with special needs- ADAPT
 Mid-Day Meals for Govt. schools- Akshaya Patra

 Health Care
 Medical facilities at Rehabilitation centres- Navjyot
 Awareness on HIV among truckers -"Suraksha"
 Medical Care in Rural Areas -Wockhardt
 Sushrut Hospital

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  Livelihood
 Skill Development - "Swavalamban"
 Employability for youth in Urban Slums -Smile
 Community Development
 Rain water harvesting -"Jal-tarang"
 Solar lighting- LaBL
 Community Kitchen -"Rasoi Ghar"

Child Care

Hope, Trust, and Innocence - This is what one expects to see in the eyes of a child. When these
signs of childhood are replaced by betrayal, hunger, fear and suspicion, serious action is called
for - to make the society a better place for children to live in. HPCL has partnered in this
transformation thru the projects - Bal Haq, Muskan and Child Line.

 Child Rights- Bal Haq

Aim of the project: Holistic development of children by working on Child Rights to ensure a
just, self- reliant, dignified society where children have an opportunity for their Growth and
Development.

This project is partnered with Child Rights & You (CRY) which is an Indian Organization
operating with various non -profit community based organizations working to make a permanent
change in the lives of underprivileged Indian children and their communities and address the root
causes that impact children’s lives – gender, caste, displacement, livelihood etc.

Indicators of Success: This project was implemented in Naupada and Kendrapara districts of
Orissa and in Rajkot district of Gujarat for marginalized communities and children and covers
over 58 villages.

 Muskan

Aim of the project: Street children are most vulnerable and need to be protected from falling
into bad company or from getting involved in antisocial or criminal activities. They also need a

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shelter, a caring hand and proper training to make a good career. This program aims at providing
basic needs like food clothes, shelter, health care, education and vocational training.

This program has been under implementation since 2005-06 and is partnered with Prayas -
Juvenile Aid Center (JAC) Society , New Delhi for taking care of street / run away children and
placing them in shelter homes of Tughalakabad and Jahangirpuri for bringing back their lost
childhood.

Indicators of Success: During the year 2011-12, about 220 children have been provided with
basic needs like Food, Clothing, Shelter, Health Care, Counseling, Non Formal Education and
Vocational training for their overall development and making them capable to stand on their own
feet.

 Rescue of Children In destress - Child Line

Aim of the project: Provide quick and reliable mode of transport in the form of a Childline
Rescue Van that will transport a child from a risk ridden situation to a safer space. Also create
access to children in those places which are difficult to reach without a vehicle. The Childline
Van will also serve as a tool for outreach programs. The presence of a Van in highly populated
areas such as colleges, schools, markets, theatres, fairs etc. will create larger awareness which
cannot be achieved by a stationary kiosk or face to face outreach programs.

Indicators of Success: The Childline Van operates in Mumbai, Delhi and Kolkata.

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  Education

“Education is the pond of knowledge”. Every country of the world is working towards enhancing
its level of development. Education forms the foundation of a developed society. There is a
strong correlation between the existing social ills such as spiralling population rate, dowry
deaths, caste system etc. and lack of education of the girl child. Empowering the girl child with
education would result in huge benefits for the nation in the long term.

 Computer Awareness Programs - Unnati

Aim of the project: To provide time bound computer awareness programs and personal
computers to students in semi- urban and rural schools. The students are introduced to computer
basics, including MS Office free of charge and duration of course is four to six months.

Indicators of Success: This project has been under implementation since 2005-06 and is
partnered with NIIT Limited for promoting computer education with allied facilities like MS
Office, LAN, and Internet. During the year 2011-12, the project is implemented in 30 schools in
different parts of India covering 5500 students as beneficiaries of this program.

Girl Child - Nanhi Kali

Aim of the project: Domestic work and other pressures prevent the young girl child from
attending school. Also social patterns of upbringing always give the male child to attend school
and the girl child is left at home to help with the domestic chores or even work in the fields. This
project is for the girl child to help her get educated and even discover her talents in other
performing arts and other fields.

All the beneficiaries of the Nanhi Kali project come from very poor families and computer
training is beyond their means Girls from backward and tribal areas, whose parents are below the
poverty line, are identified. The program provides academic material support to the girl child and
creates an enabling environment for the girl to pursue her studies and get basic education. This

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program has been under implementation since 2005-06 and is partnered with K.C.Mahindra
Education Trust (KCMET), Mumbai.

Indicators of Success: During the year 2011-12, about 9168 girl children have benefitted from
Standard I to Standard X. A majority of these families are daily wage laborers, vegetable
vendors, rickshaw pullers and other economically backward groups.

 Children with Special Needs - (ADAPT)

Aim of the project: Enhancing the lives of children with disabilities through provision of
education, training and proper therapeutic treatment so that they can realize their fullest potential
in future and providing a safe environment where they get accepted and develop themselves.

Also raise awareness and understanding among their parents regarding the potential of their
disabled children and consequently create awareness in the society regarding disabled children.

This program will support education and therapy needs of the children with disabilities and make
an attempt to bring them into the main stream schools and give them equal opportunities for
education and growth. CWSN is being implemented through ADAPT (Abled Disabled All
People Together) in Mumbai.

Indicators of Success: This project commenced in 2011-12 and 305 such children have
benefitted.

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  Midday Meals for govt. Schools - (Akshaya Patra)

Aim of the project: Providing nutritional mid-day meals to children going to government
schools to prevent drop out, to increase the attendance and to tackle the malnutrition among
them, thereby contributing to eradication of extreme Poverty & hunger, achieving Universal
Education, promoting Gender equality and empowering women.

Indicators of Success: This program is implemented during the year 2011-12 and it provides
Direct access to food for the under privileged children by providing mid-day meals in
Visakhapatnam and Guwahati for 5000 children and providing Food distribution vehicles &
vessels at Medak District in Andhra Pradesh through Akshaya Patra, who work in partnership
with various State Governments of India. This wholesome meal is often the only nutrition the
students have during the day. The food lab therefore strives to ensure that the meals are
appealing to children, while also meeting the requirements of a growing child. The Foundation’s
centralized kitchens, among the largest in the world, use innovative technology to cook hundreds
of thousands of meals in a few short hours. The decentralized kitchens reach out to children in
the remotest areas of India while also creating employment for hundreds of women.

Health Care

It is a challenge for the underprivileged / Marginalized sections of the society to access health
facilities. HPCL attempts to provide health care to these people by providing quality Health care
facilities as well as imparting health awareness. This helps to make these people sensitive
towards various health aspects and making these sections of society healthy and productive.

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  Health at Rehabilitation Centres - Navjyot

Aim of the project: Improve the health index of children by providing them health care, which
would in turn ensure that they do not drop out of school for health reasons. The children and
their parents are advised on the need for a balanced diet and wherever required, a diet chart is
worked out on the basis of the child’s health and given to the parents for implementation.

This project has been under implementation since 2005-06 and is partnered with Navjyoti India
Foundation, New Delhi for supporting “Child Health and Welfare” program at Resettlement
Colony at Bawana in Delhi.

Indicators of Success: During the year 2011-12 over 5100 children benifitted. They were
provided health care facilities, referral services thru regular health check-up camps, rehabilitation
for slum families and training programs, including family planning programs.

 Awareness on HIV among truckers - Suraksha

Aim of the project: Impart awareness about HIV amongst the truckers who are considered high
risk population. A network of Khushi clinics have been opened for free diagnosis and treatment
of STD and HIV. This minimises threat to the large population of truckers and their families.
Extensive interactive training was given to 400 members of the petrol pump staff and 12 HPCL
officials. The project created a committed cadre from among the staff at the outlets especially
along the highways and through them, a behavioral change in the target group was brought by
acceptance of safe practices. Condom vending machines have been installed at petrol pumps,
giving the target group easy access to condoms.

Indicators of Success: During the year 2010-11, two ‘Khushi’ Clinics were set up at Highway
Retail Outlets - one at Ravulapalem in Andhra Pradesh and other at Shoolagiri in Tamilnadu.
During 2011-12 two new clinics have been installed in Satara and Kanpur districts.

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  Health services in Rural Areas

Aim of the project: Provide free rural health care services by operating Mobile Medical units
(Vans) within ‘Reach - In approach’ of the underprivileged areas of the rural community. The
van will be fully equipped in accordance with the prescribed Medical standards, to attend to the
needs of the patients. The cases, which require further treatment, shall be referred to higher
hospitals in the vicinity.

Indicators of Success: In 2011-12, this program had been rolled out in Bihta district in Bihar
through Wockhardt Foundation. Each van is fitted with a GPRS system and covers patients in
about 25 villages in weekly cycles. A doctor is attached to each van. Besides the medical
checkup and health support, the doctors also spread awareness on hygiene and health care.

 Sushrut Hospital

Aim of the project: Sushrut Hospital and Research Centre is a well equipped tertiary referral
acute care hospital located at Chembur, Mumbai. This Hospital is first of its kind in the Country
for handling Burns & extended Trauma care with State of the Art facilities & equipments.

More about Sushrut Hospital

Indicators of Success: HPCL has been supporting this Hospital operated by Chembur Hospital
Project Trust, (CHPT), a regd. Charitable trust, from its inception.

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  Livelihood

The rapid changes at the macro level that India witnessed since the early nineties has contributed
to the instability of the livelihood systems of the poorer section of both rural and urban
households. HPCL endeavours to provide Vocational training for capacity building / skills
development to those potential youth to enable them to earn their livelihood. This helps the youth
acquire skills of world class quality that match industry requirements.

 Swavalamban

Aim of the Project: One of the biggest problems faced by the country and its youth is
unemployment. Most of the youth in rural areas lack the requisite skills for the available jobs.
Thus, there is a need for them to be trained in different skills. This enables them to be self-
employed, earn their livelihood, and at the same time, create job opportunities for others.

This project is on since 2005-06 and is partnered with Confederation of Indian Industry (CII),
New Delhi. Vocational training is imparted to unemployed youth including school dropouts at
various locations like Bhathinda, Chandigarh, Guwahati, Visakhapatnam, Loni, and Hyderabad.
The skills imparted include Basic Electrical installation, AC & Refrigeration, Fabrication,
welding, Plumbing, Basic IT, automobile repairing, Computer Beauty Culture & Skin care etc.

During the year 2011-12 about 3575 beneficiaries were covered under this project.

 Employability for youth in Urban Slums (Smile)

Aim of the project: Creating a pool of independent youth, from the underprivileged section,
through skill enhancement in tandem with market requirement. The project aims at preparing
urban underprivileged (adolescent youths) with skills in English Proficiency, basic computer
education and soft skills for enhancing their prospects of employment in fast expanding sector
like hospitality, retail outlets and BPO sectors.

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SMILE Twin e- learning Program (STeP) is a national level program of Smile Foundation,
towards creating a pool of independent youthfrom the marginalized section, through skill
enhancement in tandem with market requirements. This project is currently operational at one
new center at Jaipur and 3 existing centers at Chennai, Chandigarh and Bhopal.

Indicators of Success:The total no. of beneficiaries during the year2011-12 are 240 youth.

 Community Development

Community development is a skilled process and is based on the belief that communities cannot
be helped unless they themselves agree to this process. Community development has to look
both ways: not only at how the community is working at the grass roots, but also at how
responsive key institutions are to the needs of local communities. It is necessary to strengthen the
communities by creating resources and enabling people to act together to foster social inclusion
and equality.

 Rain water Harvesting - Jaltarang

Aim of the project: Ensure water and food security and overcome drought in drought prone
areas to achieve poverty reduction and sustainable development by rain water harvesting.

Indicators of Success: Rain water harvesting projects have been initiated at the following
locations:

 Thane district of Maharashtra with Impact India Foundation

 Kanchipuram district of Tamilnadu with Dhan Foundation

 Pudukottai & Karasanur districts of Tamilnadu with MS Swaminathan Research

Foundation

 Makunda Village, Ranchi district of Jharkhand with Xavier Institute of Social Service
(XISS)

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  Solar Lighting - Lighting a Billion Lives (LaBL)

Aim of the project: Bringing light into the lives of rural people with solar lighting devices.
TERI has a vision to work for global sustainable development and has undertaken the initiative
of LaBL.

The LaBL program sets up solar charging stations in villages that offer certified, bright, solar
lanterns for rental to the local people. The charging station consists of 50 solar lanterns and
charging panels. A trained local entrepreneur operates and manages the charging station and
leases the solar lanterns every evening for very affordable fee.

Indicators of Success: This project is to set up solar charging stations in 3 energy scarce poor
villages in Madhya Pradesh.

 Community Kitchen - Rasoi Ghar

Aim of the project: The concept is to make cleaner fuel accessible to rural women and give
them better health, hygiene and safety, reduce deforestation and improve climate. Free LPG
connections without security deposit are provided to BPL families under the Rajiv Gandhi
Gramin LPG Vitran Yojana.

More about Rasoi Ghar

 child care

 Child Care & Education

 Health Care

 Livelihood

 Community Development

 Employee Engagement

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CSR POLICY
A. Background

With effect from April 1, 2014, every company, private limited or public limited, which
either has a net worth of Rs 500 crore or a turnover of Rs.1,000 crore or net profit of Rs 5
crore, needs to spend at least 2% of its average net profit for the immediately preceding
three financial years on corporate social responsibility activities. The CSR activities should
not be undertaken in the normal course of business and must be with respect to any of the
activities mentioned in Schedule VII of the 2013 Act.
B. CSR Policy

I. CSR Objectives
1. HPCL will focus its CSR activities on local communities around which the
Company lives and operates like Refineries, Terminals, Depots, LPG Plants,
Pipelines, Aviation Stations, Lube Blending Plants, Project locations and other
offices, etc. HPCL is committed to allocate at least 60% of the CSR Budget for
these local communities.

2. HPCL will implement CSR activities to empower weaker, less privileged and
marginalized sections of the society to create Social Capital.

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Anti Corruption
Work against corruption in all its forms, including extortion and bribery

 Conduct, Discipline and Appeal rules for Management employees and certified Standing
Orders for Non-management employees bar acceptance of bribes and describe it as
misconduct.

 Organizational setup with in-built Checks to help in corruption prevention.

 MOU with Transparency International India and Implementation of Integrity pact for
Procurement processes in Purchases and Contracts.
 Having a full-fledged set up of Vigilance Department in the organization to help in
preventing corruption. An employee violating the code of conduct and ethics is subjected
to investigation and appropriate action is initiated against him based on result of
investigation.

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CSR Environment

1. Adopt a precautionary approach to Environmental Challenges

Despite dealing with hazardous material/processes/products, we have been using technology that
minimizes environmental impact, promoting quality products that reduce pollution as well as
promoting research for environment protection. We have been
 Committed to environment protection and constantly endeavors to ensure that its
operations do not lead to environment degradation

 Committed to conduct all operations in such a manner as to be compatible with the

environment

Refineries have systems and procedures in place for attaining compliance with international
standard and other statutory stipulations. Drastic reduction is SO2 emissions has been achieved.
SO2 emissions have been brought down from 36 TPD in 1984 to less than 12 TPD.
 Increasing volumes of products are being evacuated through pipelines. Dependence on
road transport for evacuation of products has been greatly reduced, resulting in
considerable reduction in auto emissions to the atmosphere

 Refineries have implemented the Environment Management System and has been
certified by M/s. SGS India Pvt. Ltd. For ISO 14001:2006

 HPCL is making continuous efforts to ensure a clean and green environment.

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2. Promotion of greater environmental responsibility
Towards this end :
 Have initiated a concept of Pay and use Community cooking with LPG - “Rasoi Ghar”.
Communities below Poverty line, who are exposed to harmful smoke from burning
firewood while cooking, are provided access to Community cooking, at nominal time
based rates. The negative effects of cutting trees for firewood, Cataract due to smoke, loss
of wages during firewood prospecting, etc. have been minimized.

 Have deployed advanced technology in our Refineries and other installations

 Adhere to stringent norms for effluents & emissions

 Maximize transportation through pipelines

 Conduct Health check-up, immunization, family planning camps, pre & post natal check-
up, cancer detection, blood donation, eye-care camps, etc.

 Allocate 0.75% of the net profit of previous year or INR 15 Crores, whichever is higher,
every year. on various welfare & environment prospective activities for benefit of socially
and economically weaker sections of Society.
3. Encourage development and diffusion of environment friendly Technologies
they have:
 Leveraged Fluidized Catalytic Cracking Technology for minimizing residue

 Diesel Hydro De-sulphurization at Mumbai Refinery and Visakh Refinery

 Installed Green Fuel Emission Control Plant (GFEC) at both the Refineries

 Class R&D Centre at Vashi, Mumbai upgrading products & technologies

 Upgradation of Effluent Treatment Plants (ETP) at both the Refineries

 Entered into agreement with TERI for financing Bioreactor for sludge treatment in both
the Refineries

 Premium grade MS and Diesel launched for efficiency improvement with the following
trade names

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  Environment Policy
The Corporation is committed to conduct its operation in such a manner as compatible with
environment and economic development of the community. Its aim is to create an awareness and
respect for the environment, stressing on every employee’s involvement in environmental
improvement by ensuring healthy operating practices, philosophy and training.

 Health Policy
To provide a structured program to look after and promote the health of vital “Human Resource”,
essential for productivity and effectiveness of the Corporation

 Safety Policy
As an integral part of its business, HPCL believes that no work or service or activity is so
important or urgent that safety be overlooked or compromised. Safety of the employees and
public, protection of their as well as Corporation’s assets shall be paramount. Corporation
considers that safety is one of the important tools to enhance productivity and to reduce national
losses. The Corporation will constantly Endeavour to achieve and maintain high standards of
Safety in its operations

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CSR Guidelines
Vision
To be a World Class Energy Company known for caring and delighting the customers with high
quality products and innovative services across domestic and international markets with
aggressive growth and delivering superior financial performance. The Company will be a model
of excellence in meeting social commitment, environment, health and safety norms and in
employee welfare and relations.
Global Compact Principles addressed in MISSION statement
 To foster a culture of participation and innovation for employee growth as an employee
caring Organization

 To cultivate high standards of business ethics and Total Quality Management

 To protect customer interest as a customer caring organization

 To take all steps for enriching quality of life of the community and protect the environment
to preserve ecological balance.

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Human Rights
1. Support and respect the protection of internationally proclaimed human
rights
 Continued subscribing to internationally proclaimed human rights

 Endeavored to protect human lives by deploying state-of-the-art-technology, despite

dealing with hazardous processes / products.

 Regular maintenance of equipment is taken up for safety & security of the employees and
the inhabitants living in surrounding areas.

 Imparted extensive training to employees and contract employees on ‘Safety management’

and ‘Hazardous Processes management’.

2. Ensure that the organization is not complicit in human rights abuses

They conform to Human Rights principles and have ensured that no violation has occurred
during the year. In this regard, they have:
 An approved policy for handling grievances of employees, shareholders and customers.
Issues raised by other stakeholders such as Contractors, Dealers, Vendors and surrounding
villagers and public are attended to promptly.

 Conduct, Discipline & Appeal Rules applicable to Management employees and Standing
Orders applicable to Non-Management employees, designed to take care of Human rights
compliance.

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CONCLUSION

 HP has a good brand image in the market. Due to which customers buy their product.

 Advertisement play very effective role in promoting products.

 HP is able to provide the information of new schemes and products to the costumer on
time.

 HP is successful to solve the problems of costumer on time.

 HP should work on its marketing strategies so that it can gain the attention of more and
more people.
 More and more advertisement should be given .
 Seriously deals with the problems of customers. This may forces the customers to be
loyal toward this brand.

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BIBLIOGRAPHY

 https://www.hindustanpetroleum.com
 https://csrbox.org/India_Company_Hindustan-Petroleum-Corporation-Limited
 https://en.wikipedia.org/wiki/Hindustan_Petroleum

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CSR - Photo Gallery

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