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FCR PRIMA Console: CR-IR 391CL

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100% found this document useful (5 votes)
10K views822 pages

FCR PRIMA Console: CR-IR 391CL

Uploaded by

rlopez17296
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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FCR PRIMA Console

CR-IR 391CL
Service Manual

Document No. 020-221-01E


First Edition : Apr 28, 2009

Printed in Japan
Export Restrictions Applying to CR-IR 391CL
Japanese export restrictions and foreign exchange regulations apply to
this equipment. Therefore, government approval obtained through due
procedure is required in order to export or otherwise remove such
equipment from Japan.
Note that the same restrictions apply not only to the main unit but also to
after-sale parts, service manuals and service training (for exporting or
transferring technology) when such items are dispatched or shipped to
foreign countries and when service training is given for trainees from
foreign countries.

The correlation between mR (milliroentgen), a unit of radiation dose,


and μC/kg (microcoulomb/kilogram), an international unit of radiation
dose, is 1mR=0.258μC/kg.

FCR is a trademark or a registered trademark of FUJIFILM Corporation.

Copyright © 2009 FUJIFILM Corporation. All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or


transmitted in any form or by means, electronic, mechanical, photocopying,
recording or otherwise, without the prior written permission of FUJIFILM
Corporation.

020-221-01E
CR-IR 391CL Service Manual 04.28.2009 FM5535
1

1. Handling of This Manual 1.2 Warning and Cautionary Information


Precautions during the service work are indicated by the following terms and
1.1 Notes on the Use of the Service Manual symbols.

1. This document is intended to be read by the service personnel of WARNING


FUJIFILM Corporation or authorized agent who is commissioned by Used when death or serious injuries may occur if this instruction is not
FUJIFILM Corporation to perform servicing tasks. observed.
Under these circumstances, no one is allowed to perform the following actions
without the prior written permission from FUJIFILM Corporation
CAUTION
 Duplicating or reproducing this document in whole or in part
Used when minor or medium levels of physical injury may be incurred if the
 Disclosing this document, in whole or in part, to a person other than the instruction is not observed.
authorized service personnel
Also used when the machine may suffer serious trouble (such as
 Lending or transferring this document, in whole or in part, to a third party unrecoverable or difficult-to-recover trouble).

2. Due care must be exercised when handling this document because it


contains product internal structure descriptions and other confidential ➤ IMPORTANT
information. Used when the machine may suffer damage, or any failure or malfunction may
* When the contents of this document need be changed, the information about
occur, if the instruction is not observed.
such changes will be conveyed using “Engineering Change Notice (ECN).”
The “Engineering Change Notice (ECN)” must also be handled using the same  NOTE 
care as for this document.
Used to indicate the matters that need attention during steps of the procedure.
3. Due to a product development schedule, the product specifications
and available options/variations prevailing at the time of the release of ➥ REFERENCE
this document may differ from the descriptions given in this
Used to indicate terminology or supplemental explanations.
document. In such an instance, a Service Engineering Information will
be issued as needed to furnish latest information about inapplicable
specifications and components.

4. If you have any doubt about the contents of this document or find
errors, contact your local FUJIFILM representative.

020-221-01E
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CR-IR 391CL Service Manual 1
2
1.3 Servicing Instruments and Tools That
Require Inspection/Calibration
The machine should be installed and serviced by use of servicing instruments and
tools that have been regularly inspected and calibrated as appropriate.
If the machine were serviced using servicing instruments and tools that have not
been inspected and calibrated, proper performance of the machine could not be
guaranteed. Servicing instruments and tools that require inspection/calibration are
as listed below. The inspection/calibration should be planned and performed in
accordance with the specifications and instruction manuals of the applicable
servicing instruments and tools.

■ Instruments and tools that require inspection/calibration


Name Inspection Calibration
Digital multimeter  

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Contents (CR-IR 391CL Service Manual) 3

Contents (CR-IR 391CL Service Manual)


Safety Precautions

1. Precautionary Labels................................................................. Safety-1

2. Cautions Relating to Electromagnetic Compatibility............. Safety-3


2.1 Electromagnetic Compatibility Instruction................................... Safety-3

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Contents (CR-IR 391CL Service Manual) 4

Product Specifications

1. Equipment Specifications......................................................... Spec-1


1.1 Product Code.............................................................................. Spec-1
1.2 Optional Components................................................................. Spec-1
1.3 Dimensions/Weight..................................................................... Spec-2
1.4 Environmental Conditions........................................................... Spec-2
1.5 Electrical Specifications.............................................................. Spec-2
1.6 Image Storage Performance....................................................... Spec-2
1.7 Discarding the Equipment........................................................... Spec-2

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Contents (CR-IR 391CL Service Manual) 5

MD: Machine Description

1. System Configuration.................................................................. MD-1


1.1 System Configuration................................................................... MD-1
1.2 Operating Environment................................................................. MD-1
1.3 Connectors................................................................................... MD-3

2. System Connection Example...................................................... MD-4

3. Software Function Overview....................................................... MD-5

4. Descriptions of Software Control............................................... MD-11


4.1 Data Flow between RU and Console............................................ MD-11
4.1.1 Data Flow during Routine Processing...................................... MD-11
4.1.2 Flow of Network Setting Data................................................... MD-11
4.2 Error Handling............................................................................... MD-12
4.3 What Is Sleep Mode?................................................................... MD-12
4.4 RU Bootup Processing................................................................. MD-13
4.5 RU Termination Processing.......................................................... MD-14

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Contents (CR-IR 391CL Service Manual) 6

MT: Machine Troubleshooting

1. Error Code Table.......................................................................... MT-1 4.7 Confirmation Required When Beeps Sound at
Computer Startup......................................................................... MT-17
1.1 Referring to Error Messages......................................................... MT-1
4.8 Error Analysis Tool (Dell Diagnostics).......................................... MT-18
1.2 Precautions................................................................................... MT-4
4.8.1 Running the Dell Diagnostics Express Test............................. MT-18
1.3 Error Message.............................................................................. MT-4 4.8.2 Memory Checks........................................................................ MT-21
4.8.3 CPU Fan Checks...................................................................... MT-21
2. Using the Event Viewer............................................................... MT-5
4.8.4 CPU Checks............................................................................. MT-22
2.1 Overview of the Event Viewer....................................................... MT-5 4.8.5 Motherboard Checks................................................................ MT-22
2.2 Starting the Event Viewer............................................................. MT-5 4.9 Checking the Hard Disk................................................................ MT-23
2.3 Configuration and How to View the Event Viewer................................. MT-6 4.10 Tasks to be Performed at Motherboard Replacement.................. MT-24
2.4 Details of Events........................................................................... MT-6 4.10.1 Installation Work....................................................................... MT-24
4.10.2 Checkup Work.......................................................................... MT-26
2.5 Saving the Event Log.................................................................... MT-7
2.6 Deleting the Event Log................................................................. MT-8 Appendix 1 CR-IR 391CL Error Message Table................... AppxMT 1-1
2.7 Quitting the Event Viewer............................................................. MT-9
2.8 Collecting Logs for Analysis Purposes......................................... MT-9
2.9 Customizing the Event Viewer...................................................... MT-10

3. Information Useful for Error Recovery....................................... MT-11


3.1 Collecting Logs for Maintenance Purpose.................................... MT-11

4. Troubleshooting (for DELL PC).................................................. MT-12


4.1 Analysis Flow for When Your Computer Does Not Start.............. MT-13
4.2 Analysis Flow for When the Monitor Does Not Operate
Normally........................................................................................ MT-13
4.3 Analysis Flow for When the Mouse Does Not Operate
Normally........................................................................................ MT-14
4.4 Analysis Flow for When the Keyboard Does Not Operate
Normally........................................................................................ MT-14
4.5 Checking the System Lights......................................................... MT-14
4.6 Confirming the Diagnostic Lights.................................................. MT-15

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MC: Checks, Replacement and Adjustment of Parts

1. Reinstalling the OS and the Application.............................................. MC-1 1.12 Operation Check and Initialization after Installation...................... MC-70
1.1 Installation Flowchart (DELL PC).................................................. MC-1 1.13 Restoring the CR-IR 391CL Configuration Data
(patient information)...................................................................... MC-71
1.2 Preparation................................................................................... MC-2
1.14 Reconstructing the Image Database............................................ MC-74
1.3 Installing and Setting Up the OS................................................... MC-3
1.3.1 Installing and Setting Windows Vista........................................ MC-3 2. Service Parts Replacement (for DELL PCs).............................. MC-78
1.3.2 Installing the Driver Software.................................................... MC-12
2.1 Preparation for Parts Replacement.............................................. MC-78
1.3.3 Setting the OS.......................................................................... MC-25
2.2 Hard Disk...................................................................................... MC-79
1.4 Setting the Network...................................................................... MC-35
1.4.1 Installing .NET Framework....................................................... MC-35 2.3 DVD Drive..................................................................................... MC-79
1.4.2 Setting the IP address.............................................................. MC-37 2.4 FD Drive........................................................................................ MC-81
1.4.3 Adding the Windows Components........................................... MC-39 2.5 CPU.............................................................................................. MC-81
1.4.4 Setting the Service................................................................... MC-41
2.6 Memory......................................................................................... MC-82
1.5 RU Settings................................................................................... MC-42
1.5.1 Installing the RU PC-TOOL...................................................... MC-42
2.7 Motherboard................................................................................. MC-83
1.5.2 Setting Up and Checking Firewall Settings.............................. MC-45 2.8 Power Supply Unit........................................................................ MC-84
1.5.3 Installing and Registering RU-AP............................................. MC-51
3. Updating the Software................................................................. MC-85
1.6 Installing the SQL Server.............................................................. MC-57
3.1 Updating the CR-IR 391CL........................................................... MC-85
1.7 Installing the CR-IR 391CL Software............................................ MC-59
1.7.1 Installing the CR-IR 391CL....................................................... MC-59 3.2 Updating the RU Software............................................................ MC-85
1.7.2 Installing a Settings File............................................................ MC-61
1.7.3 Installing Menu and Parameter Files........................................ MC-62
1.7.4 Installing the Standard Kit CD.................................................. MC-63
1.8 Settings by the Simplified Setup Wizard....................................... MC-64
1.9 IIS Network Virus Protection......................................................... MC-65
1.10 Making Checks Using the Service Utility...................................... MC-66
1.10.1 Running the Simplified Setup Wizard....................................... MC-66
1.10.2 Checking for Connection with Other Equipment....................... MC-66
1.10.3 Checking the Date Format........................................................ MC-66
1.10.4 Setting the User Account Control (Activate)............................. MC-66
1.11 Restoring the CR-IR 391CL Config Data...................................... MC-67

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8

Appendix 1 Setup for Security Enhancement......................... Appx1-1 Appendix 7 Uninstalling APs.................................................... Appx7-1
1. CR-IR 391CL....................................................................... Appx7-1
Appendix 2 CR-IR 391CL Software Version Upgrade............. Appx2-1
2. RU-AP.................................................................................. Appx7-2
Appendix 3 Option Key / AP Key Installation.......................... Appx3-1
3. RU PC-TOOL....................................................................... Appx7-3
1. Option Key Installation......................................................... Appx3-1
Appendix 8 Setting the BIOS.................................................... Appx8-1
2. AP Key Installation............................................................... Appx3-2
1. Setting the Dell OptiPlex 760................................................. Appx8-1
Appendix 4 Setting the RU-Config........................................... Appx4-1

Appendix 5 Procedures for Changing the CR-IR 391CL , RU,


and Printer IP Addresses...................................... Appx5-1
1. Incorporating into the Network............................................. Appx5-1
2. Changing the Software Settings.......................................... Appx5-2
2.1 Changing the CR-IR 391RU IP Address........................... Appx5-2
2.2 Changing the Printer IP Address...................................... Appx5-2
2.3 Making a setting change using the CR-IR 391CL’s
Service Utility.................................................................... Appx5-3
2.4 Changing the CR-IR 391RU Setting................................. Appx5-6
2.5 Changing the Service PC IP Address............................... Appx5-6
2.6 Changing the CR-IR 391CL IP Address........................... Appx5-7
2.7 Restart the CR-IR 391CL , RU, and Printer...................... Appx5-7
2.8 Verifying the connection after IP address changes........... Appx5-8

Appendix 6 Setting up WakeOnLAN........................................ Appx6-1


1. Installing the WakeOnLAN Utility......................................... Appx6-1
2. How to Acquire the RU’s MAC Address..................................... Appx6-3
3. How to Acquire the Printer’s MAC Address................................ Appx6-4
4. Registering the Other Equipment........................................ Appx6-5
5. Testing Automatic Startup................................................... Appx6-7

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Contents (CR-IR 391CL Service Manual) 9

MU: Maintenance Utility

1. Overview of Service Utility Functions............................................ MU-1 6.4 Film Annotation Characters.......................................................... MU-67
6.4.1 Film Annotation Character Setup
2. Starting, Logging-in to, and Exiting the Service Utility............ MU-2 (Direct Editing of FilmStrFmt)................................................... MU-72
6.4.2 FilmStrFmt File Description Format.......................................... MU-73
3. Top Window.................................................................................. MU-4 6.4.3 Changing the Film Annotation Characters................................ MU-75
6.4.4 Format Descriptors................................................................... MU-78
4. Regional and Language Options Settings................................. MU-5 6.4.5 Attribute Descriptors................................................................. MU-82
6.4.6 Film Annotation Character Verification Procedure................... MU-86
5. Simplified Setup Wizard.............................................................. MU-8
6.5 Person Name................................................................................ MU-86
5.1 Starting the Simplified Setup Wizard............................................ MU-8
6.6 Modality Settings.......................................................................... MU-89
5.2 Setting the Date and Time............................................................ MU-9
5.3 System Settings............................................................................ MU-10 7. Maintenance Tool......................................................................... MU-90
5.4 Server Equipment Settings........................................................... MU-11 7.1 Database Utility............................................................................. MU-90
5.5 Setting the Image Reader............................................................. MU-17 7.1.1 Initializing the Patient Database............................................... MU-91
7.1.2 Initializing the Output Queue.................................................... MU-92
5.6 Setting the Film Printer (option).................................................... MU-18
7.1.3 Initializing the Image Database................................................ MU-94
5.7 Setting for DICOM Storage Device (option).................................. MU-22 7.1.4 Initializing the Preset DB.......................................................... MU-96
5.8 Exiting the Simplified Setup Wizard.............................................. MU-24 7.2 Acquiring EDR Backup Data......................................................... MU-97

6. Service Settings........................................................................... MU-25 7.3 Connection Check........................................................................ MU-99


7.4 Log Display/Edit............................................................................MU-100
6.1 System.......................................................................................... MU-25
7.5 Event Log Display.........................................................................MU-101
6.2 Connected Equipment.................................................................. MU-48
6.2.1 Server Equipment Settings....................................................... MU-48
6.2.2 Monitor Settings........................................................................ MU-50
6.2.3 DICOM Settings........................................................................ MU-51
6.2.4 Disk Drive Settings................................................................... MU-54
6.2.5 Image Reader Settings............................................................. MU-56
6.2.6 Film Printer Settings (option).................................................... MU-58
6.2.7 Storage Setup for DICOM Storage Device (option).................. MU-63
6.3 Linkage Function.......................................................................... MU-66

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Contents (CR-IR 391CL Service Manual) 10

Appendix 1 Backup Utility......................................................... Appx1-1

Appendix 2 User Utility.............................................................. Appx2-1

Appendix 3 Creating a User...................................................... Appx3-1

Appendix 4 Settings for Automatic Output............................. Appx4-1

Appendix 5 Setup for Auto-verify............................................. Appx5-1

Appendix 6 DICOM Tag Mapping Function.............................. Appx6-1

Appendix 7 Free Drawing Function Settings.......................... Appx7-1

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Contents (CR-IR 391CL Service Manual) 11

SP: Service Parts

1. Service Parts List......................................................................... SP-1


1.1 How to Use Service Parts List...................................................... SP-1
1.2 Service Parts List.......................................................................... SP-3

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Contents (CR-IR 391CL Service Manual) 12

PM: Preventive Maintenance

1. Preventive Maintenance Items.................................................... PM-1

2. Checking for a Fatal Error........................................................... PM-2


2.1 Confirming the Event Log............................................................. PM-2

3. Safety............................................................................................ PM-2
3.1 Service Voltage............................................................................. PM-2
3.2 Power Plug/Multi-Outlet Power Strip............................................ PM-2

4. Hardware Cleaning [reference]................................................... PM-3


4.1 PC Internal Cleaning..................................................................... PM-3
4.2 LCD Cleaning............................................................................... PM-4

5. Executing the Error Analysis Tool (Dell Diagnostics).............. PM-5


5.1 Conducting the Dell Diagnostics Express Test............................... PM-5

6. Functional Checks....................................................................... PM-5


6.1 Confirmation of Image Input to Storage onto DVD....................... PM-5
6.2 Image Output to Film.................................................................... PM-5

7. Backup of Settings and Verification of Date and Time............. PM-6


7.1 Backup of Setup Files and Log Files............................................ PM-6
7.2 Verification of Date and Time....................................................... PM-12

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Contents (CR-IR 391CL Service Manual) 13

IN: Installation

1. CR-IR 391CL Installation Conditions.......................................... IN-1 4.4.5 Server Equipment Settings....................................................... IN-21
4.4.6 Setting the Image Reader......................................................... IN-27
1.1 Dimensions and Weight................................................................ IN-1
4.4.7 Setting the Film Printer............................................................. IN-27
1.2 Temperature and Humidity........................................................... IN-1 4.4.8 Setting the Storage Device....................................................... IN-27
1.3 Places of Installation..................................................................... IN-1 4.4.9 Exiting the Simplified Setup Wizard.......................................... IN-27
1.4 Power Requirements.................................................................... IN-2 4.5 RU Settings................................................................................... IN-28
1.5 Grounding..................................................................................... IN-2 4.5.1 Installing the RU PC-TOOL...................................................... IN-28
4.5.2 Setting Up and Checking Firewall Settings.............................. IN-33
2. Installation Procedure Overview................................................ IN-3 4.5.3 Installing and Registering RU-AP............................................. IN-38
4.5.4 Setting the User Account Control (Activate)............................. IN-42
3. CR-IR 391CL Hardware Setup..................................................... IN-4
4.6 Film Printer Software Setup (option)............................................. IN-43
3.1 Unloading and Unpacking............................................................. IN-4 4.6.1 Installing the Option Key for Application Key............................ IN-43
3.2 Checking the Component Items................................................... IN-5 4.6.2 Reinstalling the AP Key............................................................ IN-44
4.6.3 DICOM Print Setup................................................................... IN-44
3.3 Installing the Accessories and Optional Items................................ IN-6
3.3.1 Keyboard, Mouse, and Power Cable........................................ IN-6 4.7 Checking Connections with Other Equipment............................... IN-45
3.3.2 Monitor...................................................................................... IN-6 4.8 Exiting the Service Utility.............................................................. IN-46
3.3.3 Film Printer Hardware Setup (option)....................................... IN-6
3.4 Connecting a Cable Between the RU and Other Equipment........ IN-7
5. Checkup Work.............................................................................. IN-47
3.4.1 Making a Cable Connection to the RU..................................... IN-7 5.1 Checking the Startup and Configuration of the RU....................... IN-47
3.4.2 Film Printer Cable Connection (option).................................... IN-7 5.1.1 Checking the Startup of the RU................................................ IN-47
5.1.2 Checking the RU’s Version....................................................... IN-50
4. Software Setup............................................................................. IN-8 5.1.3 Checking the RU’s Message File............................................. IN-51
4.1 Setting the Regional and Language Options................................ IN-8 5.1.4 Checking the RU Configuration................................................ IN-52
4.2 Changing the Displayed Language and Replacing 5.2 Checking the System Configuration............................................. IN-53
the Menu Database...................................................................... IN-12 5.3 Checking Every Step from the Inputting of Images to
4.3 Option Key / AP Key Installation................................................... IN-15 the Saving of Images onto DVD................................................... IN-53
4.3.1 Option Key Installation.............................................................. IN-15 5.4 Checking Output Images (option)................................................. IN-65
4.3.2 AP Key Installation................................................................... IN-16
4.4 Setup by the Simplified Setup Wizard.......................................... IN-17
4.4.1 Startup of the Service Utility..................................................... IN-17
4.4.2 Starting the Simplified Setup Wizard........................................ IN-18
4.4.3 Setting the Date and Time........................................................ IN-19
4.4.4 System Settings........................................................................ IN-20

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Contents (CR-IR 391CL Service Manual) 14

6. Setup File Backup and RU Error Log Verification/Deletion..... IN-68


6.1 Backing Up the CR-IR 391CL Setup File........................................... IN-69
6.2 Backing Up the RU Setup File...................................................... IN-76
6.3 Verifying and Deleting the RU Error Log...................................... IN-78
6.3.1 Verifying the RU Error Log....................................................... IN-78
6.3.2 Deleting the RU Error Log........................................................ IN-79
6.4 Turning OFF the CR-IR 391CL and RU........................................ IN-80

7. Links to Individual Option Items................................................. IN-81

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Contents (CR-IR 391CL Service Manual) 15

Appx IN: Installation – Appendix

Appendix 1 Settings for Saving Images into DICOM Storage


Equipment.............................................................. Appx1-1
1. Hardware Setup................................................................... Appx1-1
2. Software Setup.................................................................... Appx1-2
2.1 Installing the Option Key................................................... Appx1-2
2.2 Reinstalling the AP Key.................................................... Appx1-3
2.3 Settings in the Service Utility............................................ Appx1-3
2.3.1 Settings Regarding This Equipment
(DICOM storage SCU settings)................................... Appx1-3
2.4 Changing the Display Gradation Correction LUT File....... Appx1-6
3. Connection Check............................................................... Appx1-9
4. Backing up the Setup File.................................................... Appx1-12

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Contents (CR-IR 391CL Service Manual) 16

PC: Performance Check

CR-IR 391CL Performance Checklist................................................ PC-1

CR-IR 391CL Config List.................................................................... PC-3


1. Localize Setting............................................................................ PC-3
2. Setting for Institution..................................................................... PC-3
3. Setting for Entering Patient Name................................................ PC-3
4. Setting is Also Possible with the User Utility................................. PC-3
5. Setting for Image Collection.......................................................... PC-3
6. Setting for Image Browsing........................................................... PC-3
7. Setting for General-purpose File Output....................................... PC-3
8. Linkage with the Receipt Computer.............................................. PC-4
9. Setting for Image Link................................................................... PC-4
10. Image Incidental Information........................................................ PC-4
11. Print Format.................................................................................. PC-4
12. Film Character Setting.................................................................. PC-5
13. Setting for Output Function........................................................... PC-6
14. Operation (Low Frequency) Setting.............................................. PC-6
15. Setting for Analysis....................................................................... PC-6
16. Settings for Endoscopic Image Import.......................................... PC-6
17. Electrocardiographic Data Import Settings................................... PC-6
18. PDI Output Function Settings....................................................... PC-7

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Safety-I

CR-IR 391CL Service Manual

Safety Precautions

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Safety Precautions Safety-II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2009 01 New release (FM5535) All pages

020-221-01E
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CR-IR 391CL Service Manual Safety-II
1. Precautionary Labels Safety-1

1. Precautionary Labels CAUTIONS


 The grounding wire must be connected.
To prevent danger to humans and serious accidents, observe the following.  To avoid damages to the parts/units due to static discharge, use a wrist
strap putting one end on your wrist and the other end on the grounded
section of the equipment, as illustrated below.
WARNINGS
 When doing so, make sure to unplug the line cord plug to avoid electrical
 Unless indicated otherwise, be sure to turn off the power switch before hazards if using a PC in which the power is energized to the internal power
maintenance work, and disconnect the power plug from the outlet. supply or circuits when it is inserted into an outlet.
Even if the power switch is OFF, 100 to 240VAC (differs according to
machine specifications) will still be supplied to the primary input terminal of
the unit if the power cable is connected, and this may result in possible Wrist strap
electric hazards.
 As neckties, scarves, and necklaces may get caught in the unit during work,
remove these items or take precautions against such accidents.
 Never modify the unit unless otherwise specified.
Modification of the safety unit (interlock, breaker, temperature fuse, etc.)
will cause serious problems as it is not only dangerous but violates the
related laws and regulations.

00010003.ai

020-221-01E
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CR-IR 391CL Service Manual Safety-1
Safety-2
The unit is also pasted with precautionary labels. Follow the instructions on the  Safety precautions (Control Unit)
labels when carrying out work.
Follow the precautions below when installing, using, and servicing the control unit
(PC).
➥ REFERENCE See the User’s Guide provided for details on the control unit.
 PC box:
Labels shown below are attached on the top face of the PC when it is placed  Input voltage : 90V to 135V (60Hz) or 180V to 265V (50Hz)
in a vertical position.  Electric hazard prevention :
The power cord of the control unit and monitor uses a 3-pin
 Identification Label plug. Connect it to a properly grounded power outlet. When
using an extension cord, use a 3-line type with a grounding pin.
 Place of installation :
Avoid places where dust and foreign particles may enter inside
through the computer opening.
Avoid installing near heaters and heat sources.
Sample year of manufacture When installing directly on the floor, ensure that a 5cm or more
distance is secured between the equipment’s bottom face and
the floor.
 Precautions when working on internal parts of the control unit :
(1) Turn off the power of the PC, monitor, and other peripheral devices.
(2) Disconnect the power cord from the outlet to prevent electric hazard.
(3) Open the I/O panel on the rear of the PC, touch the metallic part to fully
discharge body static electricity before accessing.
(4) When removing the board and memory module, etc., hold them without
directly touching the connectors and pins and place them in a static
electricity prevention package.

■ Safety Precautions (LCD monitor)


WARNING
High voltage is applied inside the LCD monitor.
To prevent electric hazards and danger, the LCD monitor’s internal parts
cannot be accessed.
The LCD monitor does not consist of parts serviceable by the service
engineer.

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CR-IR 391CL Service Manual Safety-2
Safety-3

2. Cautions Relating to Table 1

Electromagnetic Compatibility
Guidance and manufacturer's declaration - electromagnetic emissions
The CR-IR 391CL is intended for use in the electromagnetic environment specified below.
The customer or the user of the CR-IR 391CL should assure that it is used in such an
environment.
2.1 Electromagnetic Compatibility Instruction Emissions test Compliance Electromagnetic environment - guidance
This equipment complies with the following electromagnetic compatibility (EMC) Noise terminal voltage Class B
standard by comforting to the requirements of IEC 60601-1-2:2001+A1:2004/EN
CISPR22
60601-1-2:2001+A1:2006.
Electric field noise Class B
EMC Standard: CISPR 22:2005/EN 55022:2006 strength
CISPR24:1997+A1:2001+A2:2002/
EN55024:1998+A1:2001+A2:2003 CISPR22
IEC 61000-3-2:2005/EN 61000-3-2:2006 Harmonic emissions Class D
IEC 61000-3-3:1994+A1:2001+A2:2005
EN61000-3-2
However, there is no guarantee that harmful electromagnetic interference will not IEC61000-3-2
occur in any installation environment.
Voltage fluctuations/ Complies
This equipment generates, uses and can radiate radio frequency energy. In a flicker emissions
particular environment, e.g., the equipment is not installed and used in accordance
with the instructions or any device that is not compliant with the EMC Standard is EN61000-3-3
used in a surrounding area, harmful interference may result, causing the equipment IEC61000-3-3
or surrounding device to malfunction. If this equipment causes harmful interference
to other equipment or receives harmful interference from other equipment, you are
encouraged to try to correct the interference by one or more of the following
measures:
 Reorient or relocate the equipment.
 Increase the separation between the equipment and the affected equipment.
 Connect the equipment into an outlet on a circuit different from that to which the
affected equipment is connected.
If the problem persists, discontinue the use of the equipment and consult the
manufacturer of the affected equipment or our official dealer.

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Table 2
Guidance and manufacturer's declaration - electromagnetic immunity
The CR-IR 391CL is intended for use in the electromagnetic environment specified below.
The customer or the user of the CR-IR 391CL should assure that it is used in such an environment.
Immunity test EN/IEC 60601 test level Compliance level Electromagnetic environment – guidance
Electrostatic discharge(ESD) ±2kV contact ±2kV contact
±4kV contact ±4kV contact
EN61000-4-2 ±2kV air ±2kV air
IEC61000-4-2 ±4kV air ±4kV air
±8kV air ±8kV air
Electrical fast transient/burst ±1kV for power supply lines ±1kV for power supply lines

EN61000-4-4 ±0.5kV for input/output lines ±0.5kV for input/output lines


IEC61000-4-4
Surge ±0.5, ±1kV differential mode ±0.5, ±1kV differential mode

EN61000-4-5 ±0.5, ±1.0, ±2.0kV common mode ±0.5, ±1.0, ±2.0kV common mode
IEC61000-4-5
Voltage dips, short interruptions and <5% UT <5% UT
voltage variations on power supply (>95% dip in UT) (>95% dip in UT)
input lines for 0.5 cycle for 0.5 cycle

EN61000-4-11 70% UT 70% UT


IEC61000-4-11 (30% dip in UT) (30% dip in UT)
for 25 cycles for 25 cycles

<5% UT <5% UT
(>95% dip in UT) (>95% dip in UT)
for 250 cycles for 250 cycles
Power frequency (50/60Hz) 1 A/m 1 A/m
magnetic field

EN61000-4-8
IEC61000-4-8
Conducted RF 3 Vrms 3 Vrms
EN61000-4-6 150 kHz to 80 MHz
IEC61000-4-6

Radiated RF 3 V/m 3 V/m


EN61000-4-3 80 MHz to 1 GHz
IEC61000-4-3
NOTE: UT is the a.c. mains voltage prior to application of the test level.

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Table 3
Recommended separation distances between
Portable and mobile RF communications equipment and the CR-IR 391CL
The CR-IR 391CL is intended for use in the electromagnetic environment in which radiated RF
disturbances are controlled.
The customer or the user of the CR-IR 391CL can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF communications equipment
(transmitters) and the CR-IR 391CL as recommended below, according to the maximum output
power of the communications equipment.
Rated maximum output Separation distance according to frequency of transmitter
power of transmitter m
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz
W
d = 1.2 d = 1.2 d = 2.3
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended
separation distance d in metres (m) can be estimated using the equation applicable to the
frequency of the transmitter, where P is the maximum output power rating of the transmitter in
watts (W) according to the transmitter manufacturer.
NOTE 1 : At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 : These guidelines may not apply in all situations.
Electromagnetic propagation is affected by absorption and reflection from structures, objects
and people.

WARNING
Keep the equipment away from sources of strong electromagnetic radiation.

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Spec-I

CR-IR 391CL Service Manual

Product Specifications

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Product Specifications Spec-II
Control Sheet
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1. Equipment Specifications 1.2 Optional Components


Product Code Description Q’ty Remarks
1.1 Product Code
IR 391 LCD-17 E 17 inch LCD (DELL E178FP) 1
IR 391 LCD-17H E 17 inch LCD (Nanao FlexScan S1721) 1
Hardware
IR 391 MFP E CR-IR 391CL MFP Key Software 1
Product Code Description Q’ty Remarks
IR 391 DICOM PRINT E CR-IR 391CL DICOM Print Key Software 1
IR 391 CL A1-V1 E
Control Unit CR-IR 391CL DICOM Standard CR Storage
IR 391 DICOM STORAGE E 1
PC control unit 1 Key Software
(Dell OptiPlex760DT/Core2Duo E7400) CR-IR 391CL Free Layout for DICOM
Identification label 1 IR 391 F-LAYOUT PRINT E 1
Standard Print
CR-IR 391CL Application Software V1.0 1
CR-IR 391CL Standard Kit 1
Manual Kit for Hospitals
CR-IR 391CL Reference Guide 1
CR-IR 391CL Operation Manual 1
CR-IR 391CL Quick Guide 1
Software License Agreement 1

Software
Product Code Description Q’ty Remarks
IR 391 CL A1-V1 E
CR-IR 391CL Application Software V1.0 1
Identification label 1
CR-IR 391CL Standard Kit 1
Manual Kit for Hospitals
CR-IR 391CL Reference Guide 1
CR-IR 391CL Operation Manual 1
CR-IR 391CL Quick Guide 1
Software License Agreement 1

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1.3 Dimensions/Weight 1.6 Image Storage Performance
Presented below are the numbers of images that can be stored on the media
Dimensions (width  height  depth) Weight
(measurement values). (Note that actual numbers of images that can be stored
PC OptiPlex 760 399 × 114 × 353 (mm) Approx. 10.4 kg may increase/decrease in relation to the values shown in the tables below,
Monitor
DELL E178FP 374.7 × 380.6 × 140 (mm) Approx. 4.63 kg depending on the free space available on the disk or image data capacity.)
S1721-SHBK 362 × 280 to 406 × 200 (mm) Approx. 5.6 kg

■ Hard disk
1.4 Environmental Conditions <Measuring condition>
Image storage capacity : 240GB

Condition Temperature Humidity Image Size 14"17" 14"14"

Operating 10ºC - 30ºC 30% - 80%H (No dew condensation) Storable number of images Approx. 15,000 images Approx 17,000 images

Non-operating -20ºC - 60ºC 30% - 80%H (No dew condensation)


Increase humidity appropriately if it is too dry to operate the equipment during winter. ■ DVD
<Measuring conditions>
1.5 Electrical Specifications DVD capacity : 4.7GB, UDF format
Image size ratio : 14"17" : 14"14" : 10"12" : 8"10" = 1 : 6 : 2 : 1
(for standard image/high-density image)
Frequency Input voltage Max. input current
Standard Image High-density Image
PC 50Hz/60Hz AC115 to 230V 4.0A/2.0A
JPEG lossless- JPEG lossless-
AC100V to 120V Uncompressed Uncompressed
DELL E178FP 50Hz/60Hz 1.5A compressed compressed
AC200V to 240V
Monitor 4.7GB Approx. 650 images Approx. 1,300 images Approx. 200 images Approx. 400 images
AC100V to 120V
S1721-SHBK 50Hz/60Hz 0.65A/0.4A
AC200V to 240V

1.7 Discarding the Equipment


■ Network cable
“2. System Connection Example.” of “MD: Machine Description.” When discarding the CR-IR 391CL equipment, be sure to dispose of any private
“3.4 Connecting a Cable Between the RU and Other Equipment.” of “IN: information stored on it completely.
Installation.”

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CR-IR 391CL Service Manual

MD: Machine Description

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MD: Machine Description MD-II
Control Sheet
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MD-1

1. System Configuration 1.2 Operating Environment


■ PC Main Unit
This section shows the system configuration, which includes the CR-IR 391CL
application, and the operating environment for the PC. Item Description
The following PC is used. CPU Intel Core 2 Duo E7300: 2.66GHz or more; secondary cache: 3072KB or more
 Dell OptiPlex 760 (desktop) System memory 2GB or more
HDD 250GB or more
FD drive
1.1 System Configuration Drive
DVD-Super Multi Drive (S-ATA)
PCI × 1 (Necessary for insertion of a video board when the DVI output is
Extension slot
■ System Configuration used.)

PC main unit  Display resolution: 1280 × 1024 or more


Graphic  Number of display colors: 24bit Color or more
* DVI 1.0 or VGA output is recommended.
Video cable Network
100BASE-TX
Monitor 1000BASE-T
Mother board
OS Windows Vista Business SP1 (32bit)
 Keyboard connection port: USB or 6-pin mini-DIN PS/2
Port  Mouse connection port: USB or 6-pin mini-DIN PS/2
* The USB 2.0 port is recommended.
CR-IR 391CL application
CD-ROM Input device Keyboard and mouse
Serial
ATA System area/image area
(drive C) ■ Monitor
Item Description
17 inch LCD (S1721-SHBK) 1280 × 1024
Option key Display resolution
CD-ROM 17 inch LCD (DELL E178FP) 1280 × 1024

DVD-Super Input format DVI 1.0 (DVI-I 29-pin) or analog RGB (D-Sub 15-pin)
Multi Drive
Network i/f

USB •
Connector •

Accessories
(keyboard
and mouse)
00000042.ai

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■ Software
Item Description
OS Windows Vista Business SP1 (32bit)
Internet Server Microsoft Internet Information Service
Internet browser Microsoft Internet Exproler V7.0 or more

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1.3 Connectors ● Memory modules
 2 GB memory (DIMM1/DIMM2) is installed and shipped from factory.
This section shows locations of the connectors and memory slots of the PCs below.
 Riser card (ATAPI circuit board) in PCI (SLOT2) is installed and shipped from
 Dell OptiPlex 760 factory.
DIMM sockets
■ Dell OptiPlex 760 System board
(DIMM1/DIMM2 is used)
● System board location
DIMM 4
DIMM 2 SATA 0

DIMM 3
SATA 1
DIMM 1
System board

SATA 3

SATA 2

Diagnostic lights
PCI Express x16
(SLOT1)
System lights (power light and
hard disk light) PCI(SLOT2)
MD000263.EPS PCI(SLOT3)
MD000274.AI

● Connector configuration (PC rear panel)


Parallel port connector NIC connector

Serial port connector USB port


(6-port)
Video connector D-Sub
(analog output) MD000273.AI

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2. System Connection Example


This section shows an CR-IR 391CL system connection example.

 NOTE 
To connect the CR-IR 391CL to the RU, use the following network cable.
 The UTP type which is compliant with category 5 or more should be used.
 IEC950/UL1950-compliant cables should be used.

 For the network type RU operation


With 100BASE-TX (straight) cables, connect the RU to the CR-IR 391CL via a hub.
100BASE-TX 100BASE-TX
cable (straight) cable (straight)

CR-IR 391CL HUB RU

Other connected hosts


100BASE-TX (Film Printer)
cable (straight) 00000028.EPS

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3. Software Function Overview  Displaying the Study List


Function Description
 CR Study Performs a searching for the study data by way of study of this
equipment and study contained on the disks.
Searching for study data
Function Description Filtering is applied to facilitating selection of a target study and then
study data is searched for.
Study registration
Registers a study to perform image input/verification. Displays the study list of this equipment and the study list contained
function Displaying the study list
on the disks.
Displaying a scheduled
Displays a study registered using the study registration function. Selects study data on the study list of this equipment and the study
study Study data selection
list contained on the disks, and then verifies such study data.
Modifies information of a registered study.
 Adding/changing/deleting exposure menus Study data operation Operates the selected study data.
 Replacing images Registers conditions used for searching the study list of this
Scheduled study  Inactivating images/determining mis-exposed images and Search parameter
equipment and the study list contained on the disks. Also, performs
modification function re-exposures settings
searching for the study list by selecting filtering
 Relocating order of image display
 Displaying/editing patient information The following launcher functions are available.
 Setting a target destination for image output  Closing the CR-IR 391CL client
 User change
Inputs images, in conjunction with RU, in an already registered study Launcher function
Performing a study  Tool display
and verifies images thus collected.  Displaying software version information
Indicates the CR-IR 391CL system status according to the following  Displaying the current date/time
Indicator function 5 classifications: RU, Disk, Printer, Output Queue condition and Indicates the CR-IR 391CL system status according to the following
Event, and then informs the user of the result of indication. Indicator function 5 classifications: RU, Disk, Printer, Output Queue condition and
Event, and then informs the user of the result of indication.

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 Image Viewer Function Description
Modifies standardization conditions so that restandardization
Function Description Restandardization
processing is performed appropriately.
Image display/adjustment Arrows, shapes, text (character strings), and markers can be
Changes display pattern of the study window and the image added to an image. For the image of an FCR study (not
Windows pattern change processed) as the object, it is also possible to measure the
display window.
image and to display the measuring result. Up to 32
Display position relocation Relocates image display positions on the study window. Adding Annotations
annotations can be attached to a single image.
Displaying maximized images Displays fully magnified study images on the viewer window. • Shapes (Ellipses, rectangles, polygons)
• Markers
Alternately changes display images individually by a patient,
Feeding display images • Measuring result (length, cardiothoracic ratio, angle)
a study or an image.
Editing selection of Selects, moves and edits already input length and heart-to-
Displays additional information of the shown image as an
Displaying additional measurement results ribcage ratio.
image overlay, and also changes between Display and Hide
information
statuses alternately. Saving measurement results Saves measurement results.
Displays thumbnails of the shown study images. Also Length Measures dimensions of a tumor or the like.
Displaying thumbnails
changes between Display and Hide statuses alternately. Measures the ratio of the widthwise length of the shadow of
Heart-to-ribcage ratio
Displaying the measured Displays the measured result, and also changes between the heart to that of the ribcage.
result Display and Hide statuses alternately. Measures the angle of two line segments, contact or non-
Angle measurement
Displays listing of patients/studies in a tree view form, and contact, for general-purpose use.
Tree view display
selects from such list a study you wish to display images. Lines can be drawn freely on the viewer window just as with
Displaying comparative Comparatively displays a currently shown image and the a pen. The following can be done with this free drawing
images corresponding past image. function.
Free Drawing • Selection of the thickness and the color of the lines to be
Changing gradation Changes gradation at real-time basis.
drawn
Image magnification/image • Capture of the free drawing image (clipboard copy)
Displays magnified/reduced images.
reduction • Deleting of the drawn lines
Panning Moves display position of an image to a desired position. Toolbar setting Customizes the toolbar setting.
Stack Display Switches the display image by mouse dragging. Sets “Verify” or “Verification Suspended” individually for each
Study status setting
study.
Registers the selected image processing parameters with
Preset Image Processing preset, and changes the preset name or deletes the preset Saves image processing parameter information of a study
image processing parameters. Save image that has been subjected to image adjustment
processing.
Performs reverse displays of an image in relation to its
Reverse display
density. CR study linkage function
Reset Resets a display image to a previously stored status. Displaying mis-exposed
Displays mis-exposed images.
images
Rotation • Flipping Rotates or flips an image.
Modify exposure menu Modifies exposure menus.
FCR image processing
Adjusts FCR image processing parameters.
parameters Re-exposure Instructs re-exposure of an image.
Applying following Modality LUT according to the modality of Additional exposures Adds exposure menus in a study.
each image.
Replacing images Replaces study images.
• N/A
Applying Modality LUT
• P-Value
• gamma 2.2
• FCR

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Function Description  Service Utility
Modifying patient information Displays/edits patient information.
Function Description
Setting an output device Specifies a target destination for image output.
Service settings
Image Output
Simplified setup wizard Interactively performs various kinds of settings successively.
Film print Outputs a film image to a desired printer.
System Performs basic system setups.
Work disk output Outputs work media to a desired disk device.
Performs settings for equipment units to be connected to the
Outputs a study image in any of the following formats: Connected equipment
General-purpose file CR-IR 391CL system.
BITMAP, JPEG and DICOM Stream
Performs settings for functions that enable linkage with other
Using explanatory description Linkage function
systems.
Explanatory description use Film annotation Performs settings for character strings to be output on film and
Displays the explanatory description use dialog.
function characters the formats necessary for output processing.
Indicates the CR-IR 391CL system status according to the Person name Performs settings necessary for converting an input person name.
following 5 classifications: RU, Disk, Printer, Output Queue
Indicator function Modality setting Performs LUT setting corresponding to each modality.
condition and Event, and then informs the user of the result
of indication. Maintenance tool
Discards currently used database and restores the stored data,
Database Utility when database files are damaged accidentally or there are
 Indicator inconsistencies between the database and the local images.
Acquiring EDR backup Acquires/stores EDR backup data files of the selected local
Function Description
data images.
Informs the user of the device connectivity and error information by
Indication Checks connection with the equipment determined according to
means of putting the related icon on/off or blinking status. Connection check
“Connected equipment” by Service settings.
RU status display Displays status of a connected RU and performs scanner cleaning.
Log display/edit Displays or clears off the number of IP exposures.
 Displays disk status (volume label, application status, usage, write
Starts running the Windows XP event viewer for troubleshooting
enabled/disabled). Event log display
Disk status display *1 purposes.
 Displays listing of disks created as Image storage disks .
 Performs disk settings.
Printer status display Displays status of connected printers.
Displays Output Queue status and performs Output Queue
Output status display
operations, such as deletion, forced output, and other.
Displays listing of events that occurred in the server, such as error,
Event display
warning, information and other.
*1 Image storage disk
In the CR-IR 391CL system, a disk used for storing study result images as originals is
denominated an “Image storage disk.”

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 User Utility  Backup Utility
Function Description Function Description
Menu setting Adds, modifies and deletes exposure menus and study menus. Backup
Information of film Patient Information Patient information database
annotation character Sets film annotation character strings.
 Exposure menu related parameters
strings
 Image processing parameters
Performs settings for whether or not to automatically output images  System settings (including User Utility related settings)
Setting a destination for
after image generation (after completion of exposure), a target  Connection device settings (including automatic output settings)
image output
destination for image output, and timings for such operations. Setup information  LUT settings
Sets a function to automatically have a study to be determined when  Person name format settings
Settings for automatically  Film annotation character related settings
a certain time period elapses after image generation (after
determining a study  User settings
completion of exposure).
 Explanatory description settings
Sets a function to store images input from an external device for a
Setting to delete images  IP counter information
certain time period, and then deleting those images automatically.
 Operation log
Sets a function to display a message prompting the user to make Log information  Changed history log
Backup notification
backup copies of the necessary data when such copies are not  Output history log
setting
made for a certain time period.  CR-IR 391CL system event log
Settings for displaying Restore
Sets image information to be displayed as additional image
additional image
information. Patient Information Patient information database
information
Menu Setting Information Exposure menu related parameters
Setting to display a title
Sets a function to add a title of respect when displaying a patient
of respect prefixed to a  System settings (including User Utility related settings)
name.
patient name  Connection device settings (including automatic output settings)
Disk consistency check Checks if any alteration was made on the Image storage disk*1.  LUT settings
System configuration
 Person name format settings
Importing patient Registers patient information to the patient database from a file information
 Film annotation character related settings
database where the patient information is described in the CSV format.  Additional information display settings
Settings for startup of Sets automatic startup of a client after the server application has  Search parameter settings
client’s application started running. User information User settings
Checks if any alteration was made on the history information file Explanatory information Explanatory description settings
History information
(where the history of login, access to a study, data transfer and data
consistency check Log information IP counter information (service authority only)
backup is registered).
Collecting logs for
Sets whether or not to automatically log off the system when there
Automatic logoff setting maintenance purpose
were no user operations for a certain period of time.
Marker setting Sets the marker to be added to the image.  Exposure menu related parameters
Menu Setting Information
 Image processing parameters
Preset setting Assigns preset settings to the keypad keys.
 System settings
*1 Image storage disk  Connection device settings
In the CR-IR 391CL system, a disk used for storing study result images as originals is  LUT settings
denominated an “Image storage disk.”  Person name format settings
Setup information
 Film annotation character related settings
 Additional information display settings
 Search parameter settings
 Directory information

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Function Description  Disk Copy Tool
User information User settings
Function Description
Explanatory information N/A
 Specifies a source drive to perform copy processing.
 IP counter information  Displays process progression status using the progress bar.
 Operation log Window on which copies
 Enables canceling of copy processing.
 Changed history log are made
 Sets volume label of the copy source as that of the target copy
 Output history log destination, after completion of file copy processing.
 CR-IR 391CL system event log
Log information
 Analysis log
 Windows event log
 Registry file  Image Output
 Image database
 DDO file Function Description
Generates film printout to a printer connected to the CR-IR 391CL
DICOM print output
server.
 Client Utilities DICOM media storage Generates output to a disk device connected to the CR-IR 391CL
output server.
Function Description
General-purpose file Manually outputs study images transferred from the viewer, in either
Edit patient information. Registers, edits and deletes patient information. output of the “BITMAP”, “JPEG” or “DICOM Stream” format.
Display of IP use Stores images on a DICOM storage device that supports the DICOM
Displays the IP use count. DICOM storage output
frequency communication protocol (service class: CR Image Storage).
Adds and deletes images to be displayed on the user-selected On the free layout print screen, free layout of images is possible for
window. Free Layout DICOM print
User registration output of multiple images to one piece of film. The image size also
For the administrator: Registers, edits and deletes users. Operation output
can be adjusted.
authority granted to the user group will be determined.
User editing Edits the user logged in the system.
Registering explanatory  Image Processing
N/A
description
Function Description
History display Displays access history and image transfer history.
Standardization Image standardization processing (conversion to a 10bit format file)
Disk operation Performs disk settings, disk registration and disk reconstruction.
EDR processing Density correction processing (Exposure Data recognizer)
Re-registers studies saved on the Image storage disk*1 to the study
Database restoration GP processing Gradation Processing
database.
*1 Image storage disk RP processing Response Processing
In the CR-IR 391CL system, a disk used for storing study result images as originals is DRC processing Dynamic Range Control Processing
denominated an “Image storage disk.”
TAS processing Tomographic Artifacts Suppression processing
MFP processing Multi-objective Frequency Processing
FNC processing Flexible Noise Control processing
Grid Pattern Removal processing (removes moire of the grid without
GPR processing
sacrificing the image quality)

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 Media Storage ■ PDI (Portable Data for Imaging) Patient CD
Function Description Function Description
Maintains and manages patient/study/image information that is Writes exposed images and captured images from the outside onto
Image management
saved on the disk into the system. a CD-R and DVD-R.
Use this function in a region where patients are required to store
Adds in-study images and updates information for the images stored Image output
Image update images compulsorily or when making referral to hospitals.
on the Image storage disk*1.
Conforms to IHE*1 TF Transaction RAD-47 “Distribute Imaging
Database restoration Captures information stored on various disks into the image server Information on Media”.
(Client utilities) and includes such images as those targeted for management.
*1 IHE : Integrating the Healthcare Enterprise
If data contained on disks is illegal, subjects DICOMDIR to
Disk reconstruction
reconstruction processing based on contents of the files saved on
(Client utilities)
the disks so that those disks can be used properly.
Disk storage
Stores images onto several disks.
(Image output)
Image search display Uses the Web browser to display listing of images saved on the
(Study list) image server or disks or images themselves.
Disk alteration check
Checks if the disks are altered by third parties.
(Client utilities)
Disk settings
The user sets whether data is write-enabled or -disabled onto disks.
(Client utilities)
*1 Image storage disk
In the CR-IR 391CL system, a disk used for storing study result images as originals is
denominated an “Image storage disk.”

■ General-purpose Image Capture


Function Description
This function is available for capture of images derived from
connection devices such as digital camera, USB memory, FD/CD/
Image capture DVD and other, as well as those located in a folder*1 that can be
viewed from My Computer on Windows. A maximum of 50 images
can be captured for each study.
Manages general-purpose images as study images on the CR-IR
Image management
391CL.
Enables browsing studies that include general-purpose images
Image browse
selected on the study list on the CR-IR 391CL viewer.
This function enables image output onto a DVD for storage/DVD for
Image output
operation and general-purpose image output.
*1 To view a folder located on the network, the network drive must be assigned ahead of time.

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4. Descriptions of Software Control 4.1.2 Flow of Network Setting Data


 Settable items and default values
 NOTE  The settings are made from the RU PC-TOOL. The settable items and their default
In this chapter, the "RU Application", "RU IP Address", and "RU Configuration" are values are as follows.
referred to shortly as RU-AP, RU IP ADDR, and CONFIGURATION, respectively.
Setup items Setting means Default values
RU IP address RU PC-TOOL 172.16.1.10
4.1 Data Flow between RU and Console RU subnet mask RU PC-TOOL 255.255.0.0
The exchange of data between the RU and Console is described below. RU default gateway RU PC-TOOL 172.16.1.0
FTP server IP address RU PC-TOOL 172.16.1.20
4.1.1 Data Flow during Routine Processing
RU secure IP address RU PC-TOOL 0.0.0.0
 Flow of image data RU secure net address RU PC-TOOL 0.0.0.0
The image data read from the IP is stored in the SDRAM of the CPU board, and
transferred to the Console via the network.  Flow of network setting data
The network setting data is not written into the CPU board only by clicking [SET]
 Flow of log data button on the RU PC-TOOL window. You need click [UPDATE] button to write the
 The log data is written into the FTP server upon RU shutdown processing or network setting data into the CPU board.
upon occurrence of a FATAL error.
The contents set from the RU PC-TOOL are stored on the CPU board FLASH
 The log data is retained in the FTP server until a certain amount of that data is ROM.
reached, and, once that amount is exceeded, the data is overwritten on a first-in,
first-out basis. Console RU

Console RU
RU PC-TOOL CPU board
Image data
Network setting FLASH ROM
FTP server CPU board data

COMMON FLASH ROM


[SET]

Memory (SDRAM) Network setting


[UPDATE] data
Image data

Log data Log data

RU-specific data FRRB102001.ai

FRRB102002.ai

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4.2 Error Handling 4.3 What Is Sleep Mode?
The RU resumes its operation by attempting a retry(s), except under condition The "Sleep mode" is such that, in order to save power, the conditions in the
where it is inoperable. machine automatically change to the power-saving mode when the RU is not
operated within
■ Error Handling a specified period of time.
When an I/O error (mechanical, scanner, etc.) occurs between cassette insertion
and IP reading, the IP is returned to the cassette. ■ Operation in the Sleep Mode
Upon entering the Sleep mode, only the power of the CPU board is kept ON, while
■ Cases where Retry Is Impossible (FATAL Error) the power of other components is left OFF.

(1) When the function of the CPU board stops. Only the power/erasing mode indicator lamp on the operation panel lights up in
green in the Sleep mode.
(2) When the power supply voltage output stops.
■ Transition to the Sleep Mode
 Transition requirements
 If "Sleep mode ON" is set in the CONFIGURATION and the RU is not operated
within the preset "Sleep mode transition time" while the RU remains in READY
state, the machine transits to the Sleep mode.
 The stand-by switch is kept pressed for 4 seconds.
 When the console is shut down.

 Setting the Sleep mode


You can specify whether the Sleep mode is to be used and the period of time in
which the machine transits to the Sleep mode in the CONFIGURATION.
 Whether the Sleep mode is to be used
Set by the “Sleep mode Change” command in the CONFIGURATION.
 Time to transit to the Sleep mode
Set by the “Sleep Mode Change Time ([min])” command in the CONFIGURATION.

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■ Recovery from Sleep Mode 4.4 RU Bootup Processing
 Recover requirements The following self-diagnoses are carried out after the power is turned ON.
Press the stand-by switch. Connection verification between the RU and the Console is also carried out
concurrently with the self-diagnoses.
 Processing upon recovery
Upon recovery from the Sleep mode, the RU performs a home-positioning ■ Initialization of the Mechanical Components
operation of the suction arm.
The initialization of the mechanical components consists of the following five
In addition, the initial self-diagnosis of the mechanical components takes place, as stages.
well as home-positioning of the RU suction arm, under one of the following
conditions.  Before IP search stage
 The mechanical components are located at other than the home positions. The cassette cover opening mechanism is moved to the reference position, and
 One of sensors detects an IP. the suction arm is moved to the home position.

 A cassette is set in the RU.  IP search stage


The motor is rotated by an appropriate amount to convey the IP to a position where
it can be confirmed by the sensor, on the assumption that the IP is located at a
position where it cannot be detected by the sensor within the machine.

 After IP search stage


The suction arm is moved to the home position.

 Remaining IP ejection stage


When an IP is found within the machine during the IP search stage, its size is
measured and the IP is returned to the cassette. If a cassette is not set in the RU,
the message prompting to set an empty cassette appears.

 After remaining IP ejection


The self-diagnosis of the cassette cover closing mechanism is carried out, and the
cassette hold is released.

■ Initialization of the Scanner Mechanism


The scanner mechanism is initialized.

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4.5 RU Termination Processing
Termination processing of the mechanism and the log data storage take place.

 NOTE 
If the power is turned OFF without performing RU shutdown processing, log data
will not be saved.

■ Flow of RU Shutdown Processing


(1) "Shutdown processing" command
Two instructions are available for a case where “system shutdown of the Console
is carried out” and a case where “the stand-by switch of the RU is pressed”.

(2) Execute "saving of log data", and turn OFF the power.
Saving of log data:
Save HISTORY LOG, TRACE LOG, and ERROR LOG to the FTP server.

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CR-IR 391CL Service Manual

MT: Machine Troubleshooting

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MT: Machine Troubleshooting MT-II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2008 01 New release (FM5535) All pages

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1. Error Code Table  Meaning of the event (error code)


A five-digit code displayed in the “Event” column implies the following.
For errors occurring while the CR-IR 391CL is being used, take appropriate A B C C C
countermeasures following the error codes (and error messages) listed herein.
A : Error-detected process
See “2. Using the Event Viewer.”
1: Module used in common in the system/indicator/user
authentication/Client Utility
2: Main process/routine/study list
1.1 Referring to Error Messages 3: Input process/CR study
4: Image browse/acquisition process
 Event (error code) and event source name 5: Output process/media control
When an error occurs, use the event and event source name information to 6: Backup Utility/User Utility/Service Utility/disk copy tool
separate the assumed causes. 9: RU
The event and event source name are displayed in the “Source” and “Event”
columns of the Event Viewer main window shown below. B : Error level (See the Table Error Levels.)

“Source” column “Event ID” column CCC : For error level 0 or 1, this section of the error code is provided so
that it is unique in the process.

00000072.ai

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Table Error Levels  Message
Error Level Description The message is for describing errors and is displayed in the “General” tab of the
Event Viewer’s Properties window shown below.
0 : Fatal Error A serious, fatal problem that absolutely disables the system’s
An error that fully disables stable operation.
system operation.
“General” tab
 DB access error
 System file access file error
1: Warning Inevitably involves user notification and the system operation can
An error that enables the be continued by the user intervention.
system’s operation to be Causes of this error type can be assumed as follows.
continued after user  Data file access error
intervention.  Disk full
 Faulty LP board
 No response from the target destination for connection
2: Warning A slight error that does not require user notification.
An error that enables the The system operation can be continued with no user intervention.
system’s continuous The following causes can be assumed.
operation.  Unspecified data entered from networks. (An error implying that
the system can be continued being substituted by the default).
3 : Information Information that the system development section wishes to keep. 00000073.ai

Simple information
9: Logical Error An error presumably caused by defective program.
Defective program Basically, this error does not occur at user’s site. This error type
has been aborted by the FPD previously. The following causes
can be assumed.
 Unspecified value returned from the method
 Failure in securing memory
 Failure in acquiring Windows resources
 Error returned from the Windows API

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 Identifying the problem cause when two or more errors encountered To identify the error cause, perform the following procedure:
have the same error code
The same error code may appear on the display even when the error cause varies.
1. Start the Event Viewer.
If you encounter such a situation, note both the error code and error message to For details of the startup procedure, see “2.2 Starting the Event Viewer.”
identify the error cause.
Event Event Source Description Causes
2. Open the Event Properties window.
FFCustom MsgBox MessageBox Dialog A message box could not be For details the procedure for opening the above window,
Show Error. displayed. The problem is see “2.4 Details of Events.”
13005
attributable to resource inadequacy
or system instability. 3. See both the error code and error message, and then locate the
FFId Connection Recv The connection to the RU was associated error description in “Appendix 1 CR-IR 391CL Error
13005 Watch error(%1).%n[%2] closed or an error occurred in the
connection.
Message Table.”
FFId [%1] failed in the The connection to the display group For error messages, see “Appendix 1 CR-IR 391CL Error Message
MenuChange liberating table was not successfully closed. Table.”
13005 processing of the
display group data
* acquisition
FFId It failed that [%1] The “LangStrDB” key was not found
PatInfoInput gets the SexMale in Directory.ini or the ID 30705 was Error
13005
caption not registered in the character string Message
data base.
FFIdRu Recv error[%1] The connection to the RU was
13005 MainControl closed or an error occurred in the
connection.
FFInput It failed that [%1] The connection character string was
13005 connects to STR not properly registered for the
DB “LangStrDB” key in Directory.ini.
* There are two or more occurrences of the same error code (event).

Error Code

00000472.ai

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1.2 Precautions 1.3 Error Message
 An error such as incorrectly entered image processing parameters will not be For error messages, see “Appendix 1 CR-IR 391CL Error Message Table.”
handled as an error.
 An error code starting with “9” (e.g.: 9XXXX) is that generated by the RU.
 The correlation between the error level (the second digit of an error code
number) of CR-IR 391CL-generated errors and that assumed by Windows (Event
Viewer) is as follows.

Error level Error level assumed by Windows


0 : Fatal Error EVENTLOG_ERROR_TYPE
1 : Warning EVENTLOG_WARNING_TYPE
2 : Warning EVENTLOG_WARNING_TYPE
3 : Information EVENTLOG_INFORMATION_TYPE
9 : Logical Error EVENTLOG_ERROR_TYPE

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2. Using the Event Viewer 2.2 Starting the Event Viewer


1. Start up the Service Utility mode.
The Windows XP Event Viewer is used for checking details of errors occurring with
Windows XP or the CR-IR 391CL. For details of Service Utility mode startup, see “2. Starting, Logging-in
How to use the Event Viewer is described herein, together with the startup to, and Exiting the Service Utility” in “MU: Maintenance Utility.”
procedures.  The “Service Utility Top” window opens.

2.1 Overview of the Event Viewer


A variety of information items, such as resource information, system operation
status and application errors occurring with Windows XP, are recorded (logged) to
the Event Viewer.

Causes of errors that occur can be specified from the following logs.
 Application Log
 Security Log
 System Log

The CR-IR 391CL error information is recorded to the Application Log.


To display the CR-IR 391CL error information, select the “Application” from the tree
menu in the left pane of the Event Viewer main window shown below.
MU000001.ai

2. Click [View Event Log].


 The Event Viewer main window opens.

 REFERENCE
Use the following procedures if you cannot start up the Event Viewer from the
Service Utility mode.
1. From the [Start] menu at the lower left of the desktop window, select
00000371.ai
“Control Panel” to display the “Control Panel” window.
2. Click “Administrative Tools” to display the “Administrative Tools”
window.
* If the window is in the Classic View option, double-click the same button.
3. Double-click “Event Viewer.”
➔ The Event Viewer starts up.

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2.3 Configuration and How to View the Event Viewer 2.4 Details of Events
Explained herein are the Event Viewer’s screen configuration (shown below) and Described below are the procedures used for checking detailed event information.
how to view it.
1. On the Event Viewer main window, click “Application” log from the
tree menu in the left pane to select it.
 Event lists appear in the right pane.

2. Double-click the log you wish to display from the event lists that
appear.

A B C D E
0000375.ai

A Level:
Symbol Meaning Description
Displayed when a fatal error, such as failure in device driver or
Error 00000376.ai

service startup, or loss of data, occurs while the system is running.


 The “Event Properties” window opens.
Displayed to indicate that the system has started normally being
Information
successful in startup of services or remote access.
Displayed to indicate that the Warning can be attributable to the
Warning cause of the error that has occurred. Should usually be recorded in
the log.

B Date and Time : The date and time when an event occurs.
C Source : The application that wrote an event.
F Event ID : Event ID.
E Task Category : Event category.

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3. Check detailed information of an event. 2.5 Saving the Event Log
How to save event logs is explained below.

 NOTE 
Be sure to have a DOS/V-formatted FD ready to use for saving event logs.

1. Insert the FD used for saving event logs into the FDD.

2. From the “Action” menu of the Event Viewer main window, select “Save
Events As....”

00000377.ai

4. Click [OK].
00000378.ai

 The system returns to the “Event Viewer” window.


 NOTE 
“Save Events As...” is displayed only when “Application” log is selected from
the tree menu in the left pane of the Event Viewer main window. Make sure to
have “Application” log be selected on the tree menu.

 The “Save As” window opens.

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3. Select or enter the following. 2.6 Deleting the Event Log
I. How to delete event logs is explained below.

1. From the “Action” menu of the Event Viewer window, select “Clear
Log”.

II.
00000380.ai

 NOTE 
00000379.ai

“Clear Log” is displayed only when “Application” log is selected from the tree
I. Select “3½ Floppy (A:).” menu in the left pane of the Event Viewer main window. Make sure to have
II. Enter the filename (e.g.: log). “Application” log be selected on the tree menu.
 REFERENCE
 A window opens prompting you to confirm the data to be saved.
If “Text (Tab Separation)” is selected for “Save as Type,” event logs can be
saved as text files.

4. Click [Save].
00000383.ai

 The following window opens.


2. Click [Cancel].
 The system returns to the “Event Viewer/Application Log” window, deleting
thus all event logs.

00000070.ai

5. Click [OK].
 The system returns to the “Event Viewer/Application Log” window. 00000381.ai

6. Check to see that the FDD’s access lamp has gone off and remove the
FD from FDD.

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2.7 Quitting the Event Viewer 2.8 Collecting Logs for Analysis Purposes
How to quit the Event Viewer is explained below. When an error occurs while the CR-IR 391CL system is being used, collect
maintenance logs for the purpose of error analysis.
1. Click of the Event Viewer main window.
 The system returns to the “Service Utility” top window.
■ Collecting maintenance logs
For details of how to collect maintenance logs, see “■ Collecting logs for
2. Click [EXIT] at the upper right corner of the window. maintenance purpose” in “Appendix 1: Backup Utility” under
“MU: Maintenance Utility.”
 The system returns to the desktop window.
■ Items to check at error occurrence
Check the items in the table below and write down the check result accordingly in
the notebook.

Check item Example


1 Precise date of an error occurrence June 15, 2006
2 Description of an error occurrence No images are saved on the DVD even at
the press of the “Verify” button after image
reading.
3 Operation procedure that caused an error During User Utility operation, the user
occurrence accidentally changed setup data of “Setting
(What did the user manipulate? What for automatically determining a study,” which
occurred with the equipment as a result of resulted in unselecting “Automatically
such manipulation?) verifying a study.”
4 Is it reproducible? Not reproducible.
 Is it reproduced if a certain procedure is
performed?
 Is it reproduced if a certain condition
results?
5 Characteristics An error caused by a user’s wrong operation.
It is inconceivable that a similar error occurs
at different institutions because settings are
not changed frequently for the item
concerned.
6 Actions taken by the service personnel User Utility settings already changed
 What actions did the service personnel appropriately at the site concerned on June
take? When did they take such actions? 27, 2006.
 What are the current conditions? It was also confirmed at the site that images
are successfully saved onto the DVD.
There are no problems at present.

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2.9 Customizing the Event Viewer 3. Select “Application” from “Windows log” in the left pane and confirm
that the display is as shown below.

1. From the “View” menu of the Event Viewer main window, select
“Customize....”

00000603.ai

4. Select “System” in the left pane and confirm that the display is as
00000601.ai
shown below.
 The “Customize View” window opens.

2. Uncheck the check mark of “Action pane” and click [OK].

00000604.ai

5. Click [x] in the upper-right corner of the Event Viewer main window;
then the window closes.

00000602.ai

 The system returns to the “Event Viewer” window.

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3. Information Useful for Error


Recovery

3.1 Collecting Logs for Maintenance Purpose


See “■ Collecting logs for maintenance purpose” in “Appendix 1: Backup
Utility” under “MU: Maintenance Utility.”

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4. Troubleshooting (for DELL PC)


The table below summarizes various troubles that may arise with the CR-IR 391CL.
In accordance with the encountered trouble, perform a procedure indicated in the
“Check Method/Remedies” column.

Symptom Probable Causes Check Method/Remedies


The PC (Windows XP) does not start up. It is conceivable that the PC’s memory may be defective. Check the PC’s memory. If it is defective, replace it.
For the memory check procedure, see “4.8.2 Memory Checks.”
The CR-IR 391CL (application) does not It is conceivable that the application key might not be Install the application key.
start up. installed.
Error code: [20102] Setup incompleted.
The connection to the network is not established. Connect the CR-IR 391CL to the network.
The MAC address is not acquired. Reinstall the network driver and then update it.
For the reinstallation procedure, see “4.10 Tasks to be Performed at Motherboard
Replacement.”
If the error recurs after the network driver is updated, replace the PC’s motherboard.
It is conceivable that the data stored on the hard disk Check the hard disk. If any error is revealed by the check, perform a procedure for achieving error
may be partly damaged. recovery or replace the hard disk.
For the hard disk check procedure, see “4.9 Checking the Hard Disk.”
IIS may not be running. Restart the server computer as follows.
Error code: [20141] 1. From the Start menu, open Control Panel ➔ Administrative Tools ➔ Services.
2. Right-click “IIS Admin” to select Properties.
3. Ensure that “Startup type” on the “General” tab is set to “Automatic.”
If the same symptom recurs, reinstall the CR-IR 391CL system.
For how to reinstall the system, see “1. Reinstalling the OS and the Application” under
“MC: Checks, Replacement and Adjustment of Parts.”
The SQL server may not be running. Start running the SQL server to restart the server application, as follows.
Error code: [20140] 1. From the Start menu, open Control Panel ➔ Administrative Tools ➔ Services.
2. Right-click “IIS Admin” to select Properties.
3. Ensure that “Startup type” on the “General” tab is set to “Automatic.”
If the same symptom recurs, reinstall the CR-IR 391CL system.
For how to reinstall the system, see “1. Reinstalling the OS and the Application” under
“MC: Checks, Replacement and Adjustment of Parts.”
The CR-IR 391CL (application) does not It is conceivable that the database might not be Initialize the database appropriately.
start up. initialized.
The database may have not been initialized though it For how to initialize the database, see “7.1.3 Initializing the Image Database” under
was necessary to do so at version upgrade or the like. “MU: Maintenance Utility.”

The communication with the RU or other It is conceivable that the network driver may be defective. Update the network driver software version, as necessary.
equipment cannot be established (“ping” [System event log: type, error; source, EL90Xbc; event
does not work). ID, 5001]

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4.1 Analysis Flow for When Your Computer Does 4.2 Analysis Flow for When the Monitor Does
Not Start Not Operate Normally
Q1 Is the power cable connected properly? Q1 Is the monitor cable connected properly?
N N
Connect the power cable properly. Connect the monitor cable properly.
Y Y

Q2 Does the power lamp go on when the computer power button is pressed? Q2 Is the monitor power turned ON?
N N
Replace the computer power unit. Turn the monitor power ON.
Y For how to replace the power unit, see “2.8 Power Supply Unit” under Y
“MC: Checks, Replacement and Adjustment of Parts.”
Q3 Does the power lamp blink yellow when the computer power button is pressed? Q3 Is the VGA connector connected correctly?
Y N
Replace the computer power unit. Connect the VGA connector correctly.
N Y
For how to replace the power unit, see “2.8 Power Supply Unit” under
“MC: Checks, Replacement and Adjustment of Parts.”
Q4 Does the power lamp light yellow when the computer power button is pressed? Q4 Is no error indicated on the diagnostic lights?
Y N
Check CPU and memory. Take necessary measures following the error indication.
N Y
“4.8.4 CPU Checks” “4.6 Confirming the Diagnostic Lights”
“4.8.2 Memory Checks”
Q5 Does the power lamp blink green some times and then go off when the computer ❍ Replace the monitor.
power button is pressed?
Y
Verify condition of the diagnostic lights on the back of the computer.
N
For how to verify condition of the diagnostic lights, see
“4.6 Confirming the Diagnostic Lights.”
Q6 Does the power lamp light green when the computer power button is pressed?
N
Verify condition of the diagnostic lights on the back of the computer.
Y
For how to verify condition of the diagnostic lights, see
“4.6 Confirming the Diagnostic Lights.”
❍ Check the motherboard.
“4.8.5 Motherboard Checks”

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4.3 Analysis Flow for When the Mouse Does Not 4.5 Checking the System Lights
Operate Normally
The system lights are the power button lights. A problem that occurred in your
computer changes status of the lights, as shown in the table below.
Q1 Is the mouse connector connected properly?
N Power light Problem Description Suggested Resolution
Connect the mouse properly.
Y Power is on, and the computer
is operating normally. On the
Q2 Turn OFF the computer power and connect/disconnect the connector. Solid green desktop computer, a solid No corrective action is required.
Does the same error recur even after the computer is restarted? green light indicates a network
connection.
N
END The computer is in a power- Press the power button, move the mouse,
Y Blinking green saving mode (Microsoft® or press a key on the keyboard to wake
Windows® XP). the computer.
Q3 Is the USB port location correct? Confirm the default setup location.
Check Diagnostic Lights to see if the
See the manual provided with the computer.
N Blinks green specific problem is identified.
Connect the connector to the proper USB port location. several times and A configuration error exists.
Y For details of the diagnostic lights,
then turns off see “4.6 Confirming the Diagnostic
Lights.”
❍ Replace the mouse.
Check Diagnostic Lights to see if the
A device on the system board specific problem is identified.
Solid yellow may be faulty or incorrectly
4.4 Analysis Flow for When the Keyboard Does installed.
For details of the diagnostic lights,
see “4.6 Confirming the Diagnostic
Not Operate Normally Lights.”
Check Diagnostic Lights to see if the
A power supply or specific problem is identified.
Q1 Is the keyboard connector connected properly? Blinking yellow motherboard failure has For details of the diagnostic lights,
N occurred. see “4.6 Confirming the Diagnostic
Connect the keyboard properly. Lights.”
Y
See Beep Codes for instructions on
Q2 Turn OFF the computer power and connect/disconnect the connector. diagnosing the beep code. Also, check
Does the same error recur even after the computer is restarted? the diagnostic lights to see if the specific
problem is identified (see Diagnostic
N Lights).
END Solid green and a
Y A problem was detected while
beep code during For details of the diagnostic lights,
the BIOS was executing. see “4.6 Confirming the Diagnostic
POST(*)
Q3 Is the USB port location correct? Confirm the default setup location. Lights.”
See the manual provided with the computer. For details of diagnosis according
N to the beep codes, see
Connect the connector to the proper USB port location.
Y “4.7 Confirmation Required When
Beeps Sound at Computer Startup.”

❍ Replace the keyboard. POST : An automatically run diagnostic program that BIOS loads for the main components.

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Power light Problem Description Suggested Resolution 4.6 Confirming the Diagnostic Lights
Check Diagnostic Lights to see if the
Solid green power specific problem is identified. To help you troubleshoot a problem, your computer has four lights labeled “A,” “B,”
The monitor or the graphics
light and no beep
code and no video
card may be faulty or For details of the diagnostic lights,
“C,” and “D” on the front or back panel. The lights can be off or green. When the
incorrectly installed. see “4.6 Confirming the Diagnostic computer starts normally, the patterns or codes on the lights change as the boot
during POST(*)
Lights.” process completes.
Solid green power Check Diagnostic Lights to see if the
light and no beep specific problem is identified. CR-IR 391CL
An integrated motherboard
code, but the For details of the diagnostic lights,
device may be faulty.
computer locks up see “4.6 Confirming the Diagnostic
during POST(*) Lights.”
POST : An automatically run diagnostic program that BIOS loads for the main components.

Diagnostic lights

MT000081.eps

Light pattern
Problem Description Suggested Resolution
(A, B, C, D)
The computer is in a normal
“off” condition, or a possible
pre-BIOS failure has
occurred. Plug the computer into a working electrical
––––
The diagnostic lights are not lit outlet and press the power button.
after the computer
successfully boots to the
operating system.
A possible BIOS failure has Run the BIOS Recovery utility, wait for
–––G occurred; the computer is in recovery completion, and then restart the
recovery mode. computer.
A possible processor failure Reinstall the processor and restart the
––G–
has occurred. computer.
– : OFF
G : Green

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Light pattern Light pattern
Problem Description Suggested Resolution Problem Description Suggested Resolution
(A, B, C, D) (A, B, C, D)
 If you have one memory module installed, After POST is complete, all
reinstall it and restart the computer. four diagnostic lights turn
 If you have two or more memory modules GGGG green briefly before turning off None.
installed, remove the modules, reinstall one to indicate normal operating
Memory modules are module, and then restart the computer. If the condition.
––GG detected, but a memory failure computer starts normally, reinstall an
– : OFF
has occurred. additional module. Continue until you have
G : Green
identified a faulty module or reinstalled all
modules without error.
 If available, install properly working memory
of the same type into your computer.
 If the computer has a graphics card, remove
the card, reinstall it, and then restart the
A possible graphics card computer.
–G–G
failure has occurred.  If the problem still exists, install a graphics
card that you know works and restart the
computer.
A possible floppy or hard drive Reseat all power and data cables and restart
–GG–
failure has occurred. the computer.
A possible USB failure has Reinstall all USB devices, check cable
–GGG
occurred. connections, and then restart the computer.
 If you have one memory module installed,
reinstall it and restart the computer.
 If you have two or more memory modules
installed, remove the modules, reinstall one
module, and then restart the computer. If the
No memory modules are
G––– computer starts normally, reinstall an
detected.
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without error.
 If available, install properly working memory
of the same type into your computer.
 Ensure that no special memory module/
Memory modules are
memory connector placement requirements
detected, but a memory
G–G– exist.
configuration or compatibility
 Verify that the memory modules that you are
error exists.
installing are compatible with your computer.
A failure has occurred.  Ensure that the cables are properly
This pattern also displays connected to the system board from the
GGG– when you enter system setup hard drive, CD drive, and DVD drive.
and may not indicate a  Check the computer message that appears
problem. on your monitor screen.
– : OFF
G : Green

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4.7 Confirmation Required When Beeps Sound Beep code Cause
at Computer Startup 4-3-3 Timer-chip counter 2 failure
4-3-4 Time-of-day clock stopped
A series of beeps may sound some times consecutively when display of the 4-4-1 Serial or parallel port test failure
relevant error message or the problem indication is disabled on the monitor for an
4-4-2 Failure to decompress code to shadowed memory
error detected at computer startup.
Example: One beep + 2 consecutive beeps + 1 beep (beep pattern code: 1-2-1) 4-4-3 Math-coprocessor test failure
4-4-4 Cache test failure
The beep will sound in different patterns depending on the detected error or
problem (Beep code), as shown in the table below.

Beep code Cause


1-1-2 Microprocessor register failure
1-1-3 NVRAM read/write failure
1-1-4 ROM BIOS checksum failure
1-2-1 Programmable interval timer failure
1-2-2 DMA initialization failure
1-2-3 DMA page register read/write failure
1-3 Video Memory test failure
1-3-1 through 2-4-4 Memory not being properly identified or used
3-1-1 Slave DMA register failure
3-1-2 Master DMA register failure
3-1-3 Master interrupt mask register failure
3-1-4 Slave interrupt mask register failure
3-2-2 Interrupt vector loading failure
3-2-4 Keyboard Controller test failure
3-3-1 NVRAM power loss
3-3-2 Invalid NVRAM configuration
3-3-4 Video Memory test failure
3-4-1 Screen initialization failure
3-4-2 Screen retrace failure
3-4-3 Search for video ROM failure
4-2-1 No timer tick
4-2-2 Shutdown failure
4-2-3 Gate A20 failure
4-2-4 Unexpected interrupt in protected mode
4-3-1 Memory failure above address 0FFFFh

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4.8 Error Analysis Tool (Dell Diagnostics) 4.8.1 Running the Dell Diagnostics Express Test

The “Dell OptiPlex ResourceCD”, which comes with the computer, is used as the ■ Starting the Error Analysis Tool (Dell Diagnostics)
Error Analysis Tool. The “Dell OptiPlex ResourceCD” includes CD-ROMs that store
various kinds of drivers and the CD names differ slightly depending on the
1. Turn ON both the monitor and computer power switches.
computer model used. ➔ The computer starts running.
Items to be checked using the Error Analysis Tool are memory, CPU fan, CPU and
motherboard. 2. When “F12 Boot Options” appears at the upper right corner of the
window, press the <F12> key.
For memory checks, see “4.8.2 Memory Checks.”
For CPU fan checks, see “4.8.3 CPU Fan Checks.”  NOTE 
For CPU checks, see “4.8.4 CPU Checks.” Unless the <F12> key is pressed with the timeliness, the setup window will not
For motherboard checks, see “4.8.5 Motherboard Checks.” be displayed. In such cases, restart the computer and re-perform Step 2.
above.

➔ The “Boot Device Menu” window opens.

Boot Device Menu

Onboard or USB CD-ROM Drive


Onboard SATA Hard Drive

System Setup
Hard Drive Diagnostics
Boot to Utility Partition

Use Up/Down arrows to highlight desired item.


Use Enter to select highlighted item.
MC000108.EPS

3. Insert the “Dell OptiPlex ResourceCD” into the DVD drive.

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4. The “Press a key to start from the CD/DVD” message appears. Press ■ Using the Error Analysis Tool (Dell Diagnostics)
then the <Enter> key. Express Test (to be run during regular inspection)
➔ The “Choice Action “ window opens.
1. Click “Express Test” on the “Main Menu” window.
1. Boot from Hard Disk
2. Boot from CD-ROM

MT000077.EPS

5. Press the <1> key.


➔ The “Dell Diagnostics Menu” window opens.

Dell Diagnostics Menu

[1] Dell 32-bit Diagnostics for Resource CD (graphical user interface) MT000082.EPS

for: OptiPlex GX620, GX520, ➔ The “Express Test” will start running. (It will take about 10 to 20 minutes to
[2] EXIT complete. The system returns then to the “Main Menu” window.)

 NOTE 
Please Enter Selection... If the “Error” window opens while the test is being run, a message that
includes the relevant error code will appear asking if you wish to continue the
MT000021.EPS test. Click [Yes] to continue to run the test.

6. Press the <1> key.


➔ Reading of individual modules will start. (It will take about 20 seconds.)
After completing module reading, the “Main Menu” window opens.

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2. Click “Custom Test.” ■ Shutting down the Error Analysis Tool (Dell Diagnostics)
➔ The “Customize” window opens. 1. Click the [x] mark at the upper right corner of the window to close the
“Customize” window.
➔ The system returns to the “Main Menu” window.

2. Click the [x] mark at the upper right corner of the window to close the
“Main Menu” window.
➔ The computer restarts.

3. Remove the CD from the DVD drive.


 NOTE 
Unless the CD is removed with the timeliness, the window shown at Step 4. in
“■ Starting the Error Analysis Tool (Dell Diagnostics)” will open. In such cases,
MT000083.EPS
press the <1> key to restart the computer and then remove the CD.

3. Click the “Results” tab on the right-hand side of the window and
check to see that all the test items have “Passed” the Express Test.
 NOTE 
In the event of an error occurrence, click the “Errors” tab to check error details
and write them down in a notebook. Then, take necessary measures
appropriately in accordance with error details.

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4.8.2 Memory Checks 4.8.3 CPU Fan Checks
1. Start the Error Analysis Tool (Dell Diagnostics). 1. Start the Error Analysis Tool (Dell Diagnostics).
For details of the startup procedure, see “■ Starting the Error Analysis For details of the startup procedure, see “■ Starting the Error Analysis
Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express
Test.” Test.”

2. Select “System Memory” on the “Customize” window and click “Run 2. Select “Fan” on the “Customize” window and click “Run Tests.”
Tests.”

MT000083.EPS

➔ The test process will start running. After successfully completing the process,
MT000083.EPS

➔ The test process starts running. After successfully completing the process, the the “Success” window opens.
“Success” window opens.
3. Click [OK].
3. Click [OK].
4. At the completion of the test, click the “Errors” tab to check to see if
4. At the completion of the test, click the “Errors” tab to check to see if there were no errors.
there were no errors. In the event of an error occurrence, details of such error will be
In the event of an error occurrence, details of such error will be displayed on the window. Take necessary measures in accordance
displayed on the window. Take necessary measures in accordance with on-screen error details.
with on-screen error details.
5. Shut down the Error Analysis Tool (Dell Diagnostics).
5. Shut down the Error Analysis Tool (Dell Diagnostics). For details of the shutdown procedure, see “■ Shutting down the Error
For details of the shutdown procedure, see “■ Shutting down the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics
Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
Express Test.”

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4.8.4 CPU Checks 4.8.5 Motherboard Checks
1. Start the Error Analysis Tool (Dell Diagnostics). 1. Start the Error Analysis Tool (Dell Diagnostics).
For details of the startup procedure, see “■ Starting the Error Analysis For details of the startup procedure, see “■ Starting the Error Analysis
Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express
Test.” Test.”

2. Select “Processor” on the “Customize” window and click “Run Tests.” 2. Select “System Board” on the “Customize” window and click “Run
Tests.”

MT000083.EPS

➔ The test process will start running. After successfully completing the process,
MT000083.EPS

the “Success” window opens. ➔ The test process will start running. After successfully completing the process,
the “Success” window opens.
3. Click [OK].
3. Click [OK].
4. At the completion of the test, click the “Errors” tab to check to see if
there were no errors. 4. At the completion of the test, click the “Errors” tab to check to see if
In the event of an error occurrence, details of such error will be there were no errors.
displayed on the window. Take necessary measures in accordance In the event of an error occurrence, details of such error will be
with on-screen error details. displayed on the window. Take necessary measures in accordance
with on-screen error details.
5. Shut down the Error Analysis Tool (Dell Diagnostics).
For details of the shutdown procedure, see “■ Shutting down the Error 5. Shut down the Error Analysis Tool (Dell Diagnostics).
Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics For details of the shutdown procedure, see “■ Shutting down the Error
Express Test.” Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics
Express Test.”

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4.9 Checking the Hard Disk 4. Verify that the check boxes in the “Check disk options” area are
unchecked, and then click [Start].
1. Start up Windows and Select “Computer” from the menu.

2. Select hard disk drive (Local Disk (C:)) and click “Properties”.

CBS20003.ai

 The hard disk check starts.


If the hard disk is found to have no problems, a window showing that the hard
disk check has been fully completed will open.

5. Click [Close].

CBS20001.ai

➔ The “Local Disk (C:) Properties” window opens.

3. Choose the “Tools” tab. In the “Error-checking” area, click [Check


Now].
CBS20004.ai

CBS20002.ai

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4.10 Tasks to be Performed at Motherboard 4.10.1 Installation Work
Replacement
■ Installation of the standard function option keys
When the motherboard was replaced due, for example, to an error occurring with
the PC main unit, all the option functions become inactivated consequently. 1. Insert the standard kit CD into the DVD drive.
In such cases, the related option keys must be reinstalled so that the inactivated
option functions are activated properly. (Such reinstallation processing includes 2. Select “Computer” from the menu.
that to be performed so that the option key which activates the standard function is
installed from the standard kit CD.) ➔ The “Computer” window opens.

■ Overall operation flow and detailed work procedure 3. Right-click the drive into which the standard kit CD was inserted and
select “Open.”
4.10.1 Installation Work
■ Installation of the standard function option keys
■ Option key installation
■ AP key reinstallation

4.10.2 Checkup Work


■ Checking the CR-IR 391CL system for its normal startup
■ Checking if the option functions are activated

CBS20005.ai

➔ The content of the standard kit CD opens.

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4. Confirm that installers for the following option keys are available. 6. Click [Continue].

Execution file name Function ➔ The installation processing finish window opens.
OptionGPR GPR image processing
OptionHQ HQ image input
OptionFNC FNC image processing

CBS20008.ai

7. Click [OK].
➔ The system returns to the standard kit CD window.

8. Repeat steps 6. through 8. to install all other option keys than

9. Click the button at the upper right corner of the window to close it.

CBS20006.ai
■ Option key installation
Besides the functions available as the standard, install all the option keys that the
5. Double-click . institution purchased for its system.
For details of the necessary procedure, see “Appendix 3: Option Key / AP Key
Installation” under “MC: Checks, Replacement and Adjustment of Parts.”
➔ The installation processing start window opens.

■ AP key reinstallation
Reinstall the AP key accordingly.

 NOTE 
CBS20007.ai
Reinstall the AP key after all the option keys have been installed appropriately.
The reason is that installing the option keys disables the installed AP key, requiring
it to be reinstalled anew.

For details of the necessary procedure, see “Appendix 3: Option Key / AP Key
Installation” under “MC: Checks, Replacement and Adjustment of Parts.”

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4.10.2 Checkup Work ■ Checking if the option functions are activated
Use the check list below to make sure that the installed option functions are
■ Checking the CR-IR 391CL system for its normal startup
activated appropriately.
Use the procedure below to check that the CR-IR 391CL starts up normally.
Option name Check details Remarks
1. Restart the PC. Start up the User Utility. Make sure that the
Available only on the
“MFP” item appears on the “Image
➔ The CR-IR 391CL starts up automatically. MFP Key Software system where the
Processing Parameter Window” selected
option key is installed.
2. Start up the Service Utility mode. from the “Exposure Menu Setup Window.”
Make sure that the “Film print” item Available only on the
For details of Service Utility mode startup, see “2. Starting, Logging-in DICOM Print Key
appears to the right of the Study List system where the
to, and Exiting the Service Utility” in “MU: Maintenance Utility.” Software
window. option key is installed.
 The “Service Utility Top” window opens. Make sure that the “Freelayout” item Available only on the
Free Layput Print Key
appears to the right of the Study List system where the
Software
window. option key is installed.
3. Click [View Event Log].
Make sure that the “DICOM Transfer” item Available only on the
 The Event Viewer main window opens. DICOM Standard CR
appears to the right of the Study List system where the
Storage Key Software
window. option key is installed.
 REFERENCE
Use the following procedures if you cannot start up the Event Viewer from the
Service Utility mode.
1. From the [Start] menu at the lower left of the desktop window, select
“Control Panel” to display the “Control Panel” window.
2. Click “Administrative Tools” to display the “Administrative Tools”
window.
* If the window is in the Classic View option, double-click the same button.
3. Double-click “Event Viewer.”
➔ The Event Viewer starts up.

4. Make sure that no errors are recorded in the event log.


For configuration of the Event Viewer and how to view it, see
“2.3 Configuration and How to View the Event Viewer.”

5. Click the button at the upper right corner of the window to close
the Event Viewer main window.

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Appx MT 1-1

Appendix 1 CR-IR 391CL Error Message Table


Event Event Source Description Causes Remedies Remarks
1 VBRuntime The VBA Application identified by The main process terminated normally.
the event source logged this
Application IIPMAIN: Thread ID:
%1, Logged: IIPMAIN is Normal
Terminated.
3 IAANTmon RAID1 Volume “XXXXXX” One of the two HDDs constituting RAID1 Replace the defective HDD by performing A RAID volume name used when a
changed from a Rebuilding state became defective. the RAID HDD replacement procedure. “XXXXXX”=RAID volume was created.
to Normal state
3 IAANTmon RAID 1 Volume “XXXXXX” One of the two HDDs constituting RAID1 Nothing particular. A RAID volume name used when a
changed from a Normal State to became defective. The defective HDD was “XXXXXX”=RAID volume was created.
Degraded, Missing Disks State replaced. RAID1 was completely rebuilt.
4 IAANTmon RAID1 Volume “XXXXXX” is in a One of the two HDDs constituting RAID1 Nothing particular. A RAID volume name used when a
Rebuilding state became defective. The defective HDD was “XXXXXX”=RAID volume was created.
replaced.
2071 OutImgPrc FileTransferCom A program error occurred. Restart the server application and client
CoCreateInstance Failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
2072 OutImgPrc COM Initialize Failed. A program error occurred. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
2073 OutImgPrc DownloadFile Failed. A program error occurred. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
2074 OutImgPrc DownloadFile some other A program error occurred. Restart the server application and client
Exception. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

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Event Event Source Description Causes Remedies Remarks
10001 FFDBCOM ErrorCode:%1%nSubSystem:%2 An attempt to access a database failed. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The probable causes are as follows: perform a reinstallation. identifies an error.
%4%nDatabase Access  The search/update process was not %2=Subsystem: The subsystem where an
Failure.%n%5 successfully performed for the database. error occurred.
 An exclusive process was not %3=Source File: The program file where
successfully performed. an error occurred.
 An attempt to access a file failed. %4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10015 ImportImageFolder ErrorCode:%1%nSubSystem:%2 A program error occurred. The program might be faulty. Check the %1=Error Code: The code that uniquely
AccessCom %nSourceFile:%3%nSpotCode: operations performed before and after the identifies an error.
%4%n Arbitrary Error Details. error occurrence, obtain the maintenance %2=Subsystem: The subsystem where an
log with the Backup Utility, and send the error occurred.
maintenance log and an error report to the %3=Source File: The program file where
manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10101 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not Open Indicator-Utility error occurred.
(Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10101 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10102 FFCustomMsgBox An unknown error occurred. Restart the server computer.

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Event Event Source Description Causes Remedies Remarks
10105 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not Open Indicator-Utility error occurred.
(User authentication failed). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10105 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10106 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not get RU-device-info from error occurred.
database (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10106 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10107 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get RU-device-info from error occurred.
database (User authentication %3=Source File: The program file where
failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10107 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

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Event Event Source Description Causes Remedies Remarks
10108 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not send response to RU- error occurred.
error-dialog (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10108 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10109 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not send response to RU- error occurred.
error-dialog (User authentication %3=Source File: The program file where
failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10109 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10110 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not register RU-control- error occurred.
command to database (Server not %3=Source File: The program file where
alive). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10110 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.

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Event Event Source Description Causes Remedies Remarks
10111 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not register RU-control- error occurred.
command to database (User %3=Source File: The program file where
authentication failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10111 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10112 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not get RU-control-result from error occurred.
database (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10112 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10113 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get RU-control-result from error occurred.
database (User authentication %3=Source File: The program file where
failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10113 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10120 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10122 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-5
Appx MT 1-6
Event Event Source Description Causes Remedies Remarks
10125 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10130 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not get media-list-info from error occurred.
database (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10130 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10131 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get media-list-info from error occurred.
database (User authentication %3=Source File: The program file where
failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10131 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10132 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not get media-status from error occurred.
database (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10132 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-6
Appx MT 1-7
Event Event Source Description Causes Remedies Remarks
10133 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get media-status from error occurred.
database (User authentication %3=Source File: The program file where
failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10133 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10138 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%nServer process error: perform a reinstallation. %2=Subsystem: The subsystem where an
Can not get printer-info from error occurred.
database (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10138 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10139 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get printer-info from error occurred.
database (User authentication %3=Source File: The program file where
failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10139 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-7
Appx MT 1-8
Event Event Source Description Causes Remedies Remarks
10142 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%nServer process error: perform a reinstallation. %2=Subsystem: The subsystem where an
Can not get output-queue-info error occurred.
from database (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10142 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10143 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get output-queue-info error occurred.
from database (User %3=Source File: The program file where
authentication failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10143 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10144 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not operate the output-queue error occurred.
(User authentication failed). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10144 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-8
Appx MT 1-9
Event Event Source Description Causes Remedies Remarks
10145 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%nServer process error: perform a reinstallation. %2=Subsystem: The subsystem where an
Can not operate the output-queue error occurred.
(Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10145 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10151 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not get the specified event- error occurred.
info (Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10151 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10152 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get the specified event- error occurred.
info (User authentication failed). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10152 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-9
Appx MT 1-10
Event Event Source Description Causes Remedies Remarks
10153 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Start the server application. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nServer process error: %2=Subsystem: The subsystem where an
Can not update the status of error occurred.
specified event-info (Server not %3=Source File: The program file where
alive). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10153 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure.
10154 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not update the status of error occurred.
specified event-info (User %3=Source File: The program file where
authentication failed). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10154 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10159 FCRWeb ErrorCode:%1%nSubSystem:%2 The server application is not running. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%nServer process error: perform a reinstallation. %2=Subsystem: The subsystem where an
Can not call operation-log writer error occurred.
(Server not alive). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-10
Appx MT 1-11
Event Event Source Description Causes Remedies Remarks
10160 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not call operation-log writer error occurred.
(User authentication failed). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10195 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not Open Indicator-Utility error occurred.
(Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10195 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10196 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not Open Indicator-Utility error occurred.
(Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10196 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10197 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get RU-device-info from error occurred.
database (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-11
Appx MT 1-12
Event Event Source Description Causes Remedies Remarks
10197 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10198 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get RU-device-info from error occurred.
database (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10198 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10199 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not send response to RU- error occurred.
error-dialog (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10199 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10200 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not send response to RU- error occurred.
error-dialog (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
10200 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-12
Appx MT 1-13
Event Event Source Description Causes Remedies Remarks
10203 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not register RU-control- error occurred.
command to database (Other user %3=Source File: The program file where
login). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10203 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10204 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not register RU-control- error occurred.
command to database (Authority %3=Source File: The program file where
is nothing). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10204 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10205 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get RU-control-result from error occurred.
database (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10205 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10206 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get RU-control-result from error occurred.
database (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10206 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-13
Appx MT 1-14
Event Event Source Description Causes Remedies Remarks
10207 FFCustomMsgBox Image Reader operation has been
canceled.
10208 FFCustomMsgBox Image Reader operation ended
abnormally.
10209 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not open Media-utility error occurred.
windows (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10209 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10210 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not open Media-utility error occurred.
windows (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10210 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10211 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get media-status from error occurred.
database (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10211 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-14
Appx MT 1-15
Event Event Source Description Causes Remedies Remarks
10212 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get media-status from error occurred.
database (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10212 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10213 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get printer-info from error occurred.
database (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10213 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10214 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get printer-info from error occurred.
database (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10214 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10215 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get output-queue-info error occurred.
from database (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10215 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-15
Appx MT 1-16
Event Event Source Description Causes Remedies Remarks
10216 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get output-queue-info error occurred.
from database (Authority is %3=Source File: The program file where
nothing). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10216 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10217 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not operate the output-queue error occurred.
(Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10217 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10218 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: privilege. and then retry. identifies an error.
%4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not operate the output-queue error occurred.
(Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10218 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10220 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get the specified event- error occurred.
info (Other user login). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10220 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-16
Appx MT 1-17
Event Event Source Description Causes Remedies Remarks
10221 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% privilege. and then retry. identifies an error.
4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not get the specified event- error occurred.
info (Authority is nothing). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10221 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10222 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not update the status of error occurred.
specified event-info (Other user %3=Source File: The program file where
login). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10222 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.
10223 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% privilege. and then retry. identifies an error.
4%nAuthentication error: %2=Subsystem: The subsystem where an
Can not update the status of error occurred.
specified event-info (Authority is %3=Source File: The program file where
nothing). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10223 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10229 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to get RU-device-Info. running. %2=Subsystem: The subsystem where an
Can not connect to database. error occurred.
Please reboot Server-computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-17
Appx MT 1-18
Event Event Source Description Causes Remedies Remarks
10229 FFCustomMsgBox Acquisition of Image Reader A database access error occurred. Restart the server computer.
status information resulted in a
failure.
10230 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to send response to running. %2=Subsystem: The subsystem where an
RU-error-dialog. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10230 FFCustomMsgBox A failure occurred when trying to A database access error occurred. Restart the server computer.
respond to the Image Reader.
10231 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to get RU-control- running. %2=Subsystem: The subsystem where an
result. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10231 FFCustomMsgBox An error occurred while monitoring A database access error occurred. Restart the server computer.
Image Reader operation status.
10232 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The database might not identifies an error.
4%nIt failed to delete RU-control- be running. %2=Subsystem: The subsystem where an
record. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10232 FFCustomMsgBox An error occurred while monitoring A database access error occurred. Restart the server computer.
Image Reader operation status.
10233 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to release RU- running. %2=Subsystem: The subsystem where an
exclusive-info. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-18
Appx MT 1-19
Event Event Source Description Causes Remedies Remarks
10233 FFCustomMsgBox An error occurred while monitoring A database access error occurred. Restart the server computer.
Image Reader operation status.
10234 FCRWeb ErrorCode:%1%nSubSystem:%2 IP address padding failed due to an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% exception error. perform a reinstallation. identifies an error.
4%nPadding of IP-address is %2=Subsystem: The subsystem where an
failed. error occurred.
Please call to service. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10234 FFCustomMsgBox An error occurred while monitoring A database access error occurred. Restart the server computer.
Image Reader operation status.
10235 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to get RU-inner- running. %2=Subsystem: The subsystem where an
information. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10235 FFCustomMsgBox A failure occurred in Image A database access error occurred. Restart the server computer.
Reader operation.
10236 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to get RU-exclusive- running. %2=Subsystem: The subsystem where an
info. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10236 FFCustomMsgBox A failure occurred in Image A database access error occurred. Restart the server computer.
Reader operation.
10237 FCRWeb ErrorCode:%1%nSubSystem:%2 The database was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% connected. The database might not be identifies an error.
4%nIt failed to register RU-control. running. %2=Subsystem: The subsystem where an
Can not connect to database. error occurred.
Please reboot Server-computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-19
Appx MT 1-20
Event Event Source Description Causes Remedies Remarks
10237 FFCustomMsgBox A failure occurred in Image A database access error occurred. Restart the server computer.
Reader operation.
10238 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The problem is attributable identifies an error.
4%nIt failed to get Media-device- to a database timeout or other database %2=Subsystem: The subsystem where an
info. error. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10238 FFCustomMsgBox An error occurred in an attempt to A database access error occurred. Restart the server computer.
acquire disk information.
10239 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The problem is attributable identifies an error.
4%nIt failed to get Media-list. to a database timeout or other database %2=Subsystem: The subsystem where an
Can not connect to database. error. error occurred.
Please reboot Server-computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10239 FFCustomMsgBox An error occurred in an attempt to A database access error occurred. Restart the server computer.
acquire disk information.
10240 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The database might be identifies an error.
4%nIt failed to get Printer-device- inactive. %2=Subsystem: The subsystem where an
info. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10240 FFCustomMsgBox A failure occurred in an attempt to A database access error occurred. Restart the server computer.
acquire printer information.
10241 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The database might not identifies an error.
4%nIt failed to get Output-queue- be running. %2=Subsystem: The subsystem where an
info. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-20
Appx MT 1-21
Event Event Source Description Causes Remedies Remarks
10241 FFCustomMsgBox A failure occurred in an attempt to A database access error occurred. Restart the server computer.
acquire unprinted image
information.
10242 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The Directory.ini file might identifies an error.
4%nIt failed to control Output- be damaged. %2=Subsystem: The subsystem where an
queue-info. error occurred.
Can not connect to database. %3=Source File: The program file where
Please reboot Server-computer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10242 FFCustomMsgBox Operation of unoutputted images A database access error occurred. Restart the server computer.
failed.
10243 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The database might not identifies an error.
4%nIt failed to get Event-info. be running. %2=Subsystem: The subsystem where an
Can not connect to database. error occurred.
Please reboot Server-computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10243 FFCustomMsgBox A failure occurred in an attempt to A database access error occurred. Restart the server computer.
acquire event information.
10244 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The database might not identifies an error.
4%nIt failed to update Event-info. be running. %2=Subsystem: The subsystem where an
Can not connect to database. error occurred.
Please reboot Server-computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10244 FFCustomMsgBox Operation of unoutputted images A database access error occurred. Restart the server computer.
failed.
10245 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% database failed. The problem is attributable identifies an error.
4%nIt failed to get Media-device- to a database timeout or other database %2=Subsystem: The subsystem where an
name. error. error occurred.
Please call to service. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-21
Appx MT 1-22
Event Event Source Description Causes Remedies Remarks
10245 FFCustomMsgBox A failure occurred in an attempt to An error occurred when an attempt was Restart the server computer.
acquire disk information. made to acquire disk information.
10246 FCRWeb ErrorCode:%1%nSubSystem:%2 The equipment ID is not registered. With the Service Utility, register the %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% equipment ID. identifies an error.
4%nIt failed to get Media-device- %2=Subsystem: The subsystem where an
name. error occurred.
Can not find Media-device-name. %3=Source File: The program file where
Please call to service. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10246 FFCustomMsgBox A failure occurred in an attempt to An error occurred when an attempt was
acquire disk information. made to acquire disk information.
10247 FFCustomMsgBox The server device could not be In an environment with multiple client Retry the operation. If the problem is not
accessed. computers connected, this can resolved, check the network connection.
occur when the server load is high and
indicator operation is performed.
10300 FFCustomMsgBox An unknown error occurred. Restart the server computer.
10300 UserAuth ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% initialization process. perform a reinstallation. identifies an error.
4%nUnknown Error. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10301 FFCustomMsgBox User authentication failed. ● Restart the server computer and retry.
● Contact your service engineer if the
same symptom recurs even after it has
been restarted.
10400 FCRWeb ErrorCode:%1%nSubSystem:%2 The character string database (API) was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% not successfully accessed. perform a reinstallation. identifies an error.
4%nIt failed in character string DB %2=Subsystem: The subsystem where an
(API) access. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10400 FFCustomMsgBox An attempt to acquire character The problem is attributable to the character
strings resulted in a failure. string database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-22
Appx MT 1-23
Event Event Source Description Causes Remedies Remarks
10401 FCRWeb ErrorCode:%1%nSubSystem:%2 The system setting database (API) was not There is no operational problem (garbled %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully accessed. characters may be displayed). If you feel identifies an error.
4%nIt failed in system construction uncomfortable, reinstall the CR-IR 391CL. %2=Subsystem: The subsystem where an
DB (API) access. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10401 FFCustomMsgBox Failed in accessing the system The problem is attributable to the system
setup database. setting database.
10402 FCRWeb ErrorCode:%1%nSubSystem:%2 The startup information is incorrect. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% perform a reinstallation. identifies an error.
4%nStart information is not %2=Subsystem: The subsystem where an
correct. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10402 FFCustomMsgBox System startup failed. Retry.
10403 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% privilege. and then retry. identifies an error.
4%nThere is no operation %2=Subsystem: The subsystem where an
authority. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10403 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
10404 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% and then retry. identifies an error.
4%nIt was logoffed. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
10404 FFCustomMsgBox You have been logged off the You were logged off during an operation, or Retry logging onto the system.
system. not logged in.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-23
Appx MT 1-24
Event Event Source Description Causes Remedies Remarks
10625 FFCustomMsgBox Disk replacement failed. ● Restart the server computer.
● Contact your service engineer if the
same symptom recurs even after it has
been restarted.
10700 GeneralImageInfo Illegal parameter received. An illegal parameter was received. Restart the server application and client
AccessCom application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
10701 GeneralImageInfo Create Instance Error. The instance generation process was not Restart the server application and client
AccessCom successfully performed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
10702 GeneralImageInfo Create Instance Error. The instance generation process was not Restart the server application and client
AccessCom successfully performed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
10703 GeneralImageInfo File access error. An attempt to access a file failed. Check that the specified image file exists.
AccessCom Also, check that the image file contains a
proper endoscope image (JPEG lossy).
If the specified image file exists and
contains a proper endoscope image (JPEG
lossy), restart both the server application
and client application. If the same error
recurs, perform a reinstallation. If the
reinstallation does not help, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
10704 GeneralImageInfo Release Instance Error. The instance release process was not Restart the server application and client
AccessCom successfully performed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-24
Appx MT 1-25
Event Event Source Description Causes Remedies Remarks
10705 GeneralImageInfo Non-support image file. An illegal image file was loaded. Check that the image file contains a proper
AccessCom endoscope image (JPEG lossy). If the
image file contains a proper endoscope
image (JPEG lossy), restart both the server
application and client application.
If the same error recurs, perform a
reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
10710 FFPresetData ErrorCode: 9999 A program error occurred. Restart the server application and client
AccessCom SourceFile: CPreset.cs application.
Function: 01 If the same error recurs, perform a
SpotCode: x reinstallation.
System Error If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
10900 FFInputEz %1 : Registry Value Get/Set Error Information was not successfully acquired Restart the server application and client (Not used.)
[Key] %2 from the registry. application. If the same error recurs,
[Exp] %3 perform a reinstallation. If the reinstallation
%4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
10901 FFInputEz %1 : Database Connection Error An attempt to establish the connection to a Check whether the SQL service manager (Not used.)
[DB] %2 database failed. is operating normally. Restart both the
[Exp] %3 server application and client application.
%4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
10902 FFInputEz %1 : Database Data Get/Set Error A database information acquisition or Restart the server application and client (Not used.)
[DB] %2 storage failed. application. If the same error recurs,
[Table] %3 perform a reinstallation. If the reinstallation
[Field] %4 does not help, confirm the situation in
[Exp] %5 which the error occurred, and submit the
event log to the manufacturer.
10903 FFInputEz %1 : DDO Data Get/Set Error The information acquisition/storage Restart the server application and client (Not used.)
[Tag] %2 operation was not successfully performed application. If the same error recurs,
%3 in relation to the image information file perform a reinstallation. If the reinstallation
%4 (DDO). does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-25
Appx MT 1-26
Event Event Source Description Causes Remedies Remarks
10904 FFInputEz %1 : Other Error The information about the system settings Check the information about the settings
[Procedure] %2 was not successfully acquired. with the Service Utility. Restart both the
[ErrorCode] %3 server application and client application.
[Exp] %4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
11002 FFDBCOM ErrorCode:%1%nSubSystem:%2 The method is improperly used. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% The probable causes are as follows: perform a reinstallation. identifies an error.
4%nParameter Error. %n%5  An improper value is specified as a %2=Subsystem: The subsystem where an
parameter. error occurred.
 A record existence check error. %3=Source File: The program file where
 A record duplication check error. an error occurred.
 Exclusive check error. %4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
11010 CustomControl.cs An attempt to exercise the The OS is abnormal. Restart the application. If the same error
pronunciation automatic input recurs, reinstall the OS.
function resulted in a failure.
11010 FuriganaEditCtrl.cs An attempt to enter characters The application is abnormal. Restart the application.
with the software keyboard
resulted in a failure.
11020 FuriganaEditCtrl.cs An attempt to move the character The application is abnormal. Restart the application.
cursor position with the software
keyboard resulted in a failure.
11030 FuriganaEditCtrl.cs An attempt to delete characters in The application is abnormal. Restart the application.
the text box with the software
keyboard resulted in a failure.
11040 FuriganaEditCtrl.cs An attempt to initialize the caret The application is abnormal. Restart the application.
position of a character string in
the text box resulted in a failure
while the patient information input
window was open.
11050 FuriganaEditCtrl.cs An attempt to exercise IME control The application is abnormal. Restart the application.
over the patient information input
window text box resulted in a
failure.
11060 FuriganaEditCtrl.cs An attempt to perform IME setup The application is abnormal. Restart the application.
for the patient information input
window text box resulted in a
failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-26
Appx MT 1-27
Event Event Source Description Causes Remedies Remarks
11070 FuriganaEditCtrl.cs An attempt to change the font The application is abnormal. Restart the application.
style of the patient information
input window resulted in a failure.
11080 FuriganaEditCtrl.cs An attempt to perform font setup The application is abnormal. Restart the application.
for the patient information input
window text box resulted in a
failure.
11300 FFCustomMsgBox An error occurred in an attempt to The problem is attributable to the system
acquire system setup information. setting database.
Setup processing continues
partially by using the existing
values.
11300 UserAuth ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Processing continues with the default %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to access a NetConfig.mdb file. value. However, check the device identifies an error.
4%nNetConfig.mdb File Access The file might be damaged. information setup with the Service Utility. %2=Subsystem: The subsystem where an
Error. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11301 FFCustomMsgBox A failure occurred while accessing Restart the server computer.
the directory setup file.
11301 UserAuth ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% The file might be damaged. perform a reinstallation. identifies an error.
4%nDirectory.ini File Access Error. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11302 FFCustomMsgBox Failed in accessing the character The problem is attributable to the character
string database. string database.
11302 UserAuth ErrorCode:%1%nSubSystem:%2 A character string was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% acquired from the character string perform a reinstallation. identifies an error.
4%nString DB Access Error. database. The database might be %2=Subsystem: The subsystem where an
damaged. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-27
Appx MT 1-28
Event Event Source Description Causes Remedies Remarks
11303 FFCustomMsgBox An attempt to acquire character The problem is attributable to the character
strings resulted in a failure. string database.
11303 UserAuth ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to log in automatically. The database perform a reinstallation. identifies an error.
4%nAuto Login Error. might be damaged. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11304 FFCustomMsgBox Processing continued even though Restart the server computer.
an attempt to acquire user
information resulted in a failure.
11304 UserAuth ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to acquire user information. perform a reinstallation. identifies an error.
4%nUser Table Access Error. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11305 FFCustomMsgBox A failure occurred when initializing Restart the server computer.
exclusive information of a study.
11305 UserAuth ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to perform an exclusive-right deletion perform a reinstallation. identifies an error.
4%nDelete Study Exclusive Error. process for the equipment status table. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11306 FFCustomMsgBox A failure occurred when initializing Restart the server computer.
exclusive information of an
equipment unit.
11306 UserAuth ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to perform an exclusive-right deletion perform a reinstallation. identifies an error.
4%nDelete RU Exclusive Error. process for the equipment status table. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-28
Appx MT 1-29
Event Event Source Description Causes Remedies Remarks
11307 FFCustomMsgBox Failed in reading the user image. In an environment where multiple client Log-in operation can be continued.
computers are connected, this can occur If the problem persists, re-set the user
when there is simultaneous login from image in the Client Utility.
multiple computers.
11307 UserAuth ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Although there is no operational problem, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to load a user image. The user use the Client Utility to perform user image identifies an error.
4%nLoad User Icon Error. image might be deleted. setup again. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11308 FFCustomMsgBox An error occurred during user Restart the server computer.
authentication processing.
11308 UserAuth ErrorCode:%1%nSubSystem:%2 An internal system error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% user authentication. perform a reinstallation. identifies an error.
4%nUser Confirm Error. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11309 FFCustomMsgBox Password entered is incorrect. An incorrect password was entered. Re-enter Password.
11309 UserAuth ErrorCode:%1%nSubSystem:%2 An incorrect password was entered. Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nWrong Password was %2=Subsystem: The subsystem where an
inputted. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11310 FFCustomMsgBox User selected is not registered or ● Select another user and log on the
is deleted. system.
11400 FCRWeb ErrorCode:%1%nSubSystem:%2 The search conditions were not specified. Specify the search conditions and then %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% retry. identifies an error.
4%nThe search condition is not %2=Subsystem: The subsystem where an
specified. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-29
Appx MT 1-30
Event Event Source Description Causes Remedies Remarks
11401 FCRWeb ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in Enter an account name without using %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% the patient ID. You cannot use ““””, “#”, “%”, unacceptable characters. identifies an error.
4%nThe use prohibition character “&”, “’”, “+”, “?”, “\”, “/”, “●”, “@”, 1-byte %2=Subsystem: The subsystem where an
is included in patient ID. Katanaka characters, 2-byte characters, or error occurred.
a character string consisting of a blank %3=Source File: The program file where
only. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11402 FCRWeb ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in Enter an account name without using %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% the patient name. You cannot use “●”, “@”, unacceptable characters. identifies an error.
4%nThe use prohibition character or 2-byte characters. %2=Subsystem: The subsystem where an
is included in the patient name. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11403 FCRWeb ErrorCode:%1%nSubSystem:%2 The birth date was not properly specified. Follow the example and then retry. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nThe specification at date of %2=Subsystem: The subsystem where an
birth is not correct. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11404 FCRWeb ErrorCode:%1%nSubSystem:%2 The date selected as the end date of the Ensure that the end date of the last update %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% last update was earlier than the start date. is not earlier than the start date. identifies an error.
4%nA past date was selected by %2=Subsystem: The subsystem where an
the end day of last updated date error occurred.
on the beginning day. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11405 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt was made to execute a function Select a patient from the patient %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% without selecting a patient from the patient information list, and then retry. identifies an error.
4%nPlease select the patient information list. %2=Subsystem: The subsystem where an
information list. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-30
Appx MT 1-31
Event Event Source Description Causes Remedies Remarks
11406 FCRWeb ErrorCode:%1%nSubSystem:%2 No data is input for an essential input item. Set data for an essential input item, and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% then retry. identifies an error.
4%nPlease set the input %2=Subsystem: The subsystem where an
indispensability item. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11407 FCRWeb ErrorCode:%1%nSubSystem:%2 The entered patient ID already exists. Enter a different patient ID, and then retry. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nPatient ID overlaps. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11408 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt was made to execute a function Perform user information setup and then %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% without selecting a user from the user retry. identifies an error.
4%nPlease select the user information list. %2=Subsystem: The subsystem where an
information list. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11409 FCRWeb ErrorCode:%1%nSubSystem:%2 No data is input for an essential input item. Set data for an essential input item, and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% then retry. identifies an error.
4%nPlease set the input %2=Subsystem: The subsystem where an
indispensability item. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11410 FCRWeb ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in Enter an account name without using %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% the account name. You cannot use “\”, “/”, unacceptable characters. identifies an error.
4%nThe use prohibition character “|”, “:”, “<”, “>”, “?”, “+”, “=”, “●”, or a %2=Subsystem: The subsystem where an
is included in the account name. character string consisting of a blank only. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-31
Appx MT 1-32
Event Event Source Description Causes Remedies Remarks
11411 FCRWeb ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in Enter an account name without using %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% the user name. You cannot use “\”, “/”, “|”, unacceptable characters. identifies an error.
4%nThe use prohibition character “:”, “<”, “>”, “?”, “+”, “=”, “●”, or a character %2=Subsystem: The subsystem where an
is included in the user-name. string consisting of a blank only. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11412 FCRWeb ErrorCode:%1%nSubSystem:%2 Administrator cannot be specified as an Enter an account name other than %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% account name. “Administrator“ and “Service Engineer”, identifies an error.
4%nAdministrator cannot be and retry. %2=Subsystem: The subsystem where an
specified for the account name. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11413 FCRWeb ErrorCode:%1%nSubSystem:%2 Service Engineer cannot be specified as Enter an account name other than %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% an account name. “Administrator” and “Service Engineer”, identifies an error.
4%nService Engineer cannot be and retry. %2=Subsystem: The subsystem where an
specified for the account name. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11414 FCRWeb ErrorCode:%1%nSubSystem:%2 The entered password is incorrect. Enter a correct password and then retry. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nThe mistake is found in the %2=Subsystem: The subsystem where an
password. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11416 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected image was deleted. Select another image. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nThe selected image was %2=Subsystem: The subsystem where an
deleted. Please select another error occurred.
image. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11416 FFCustomMsgBox The selected image was deleted. Select another user image.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-32
Appx MT 1-33
Event Event Source Description Causes Remedies Remarks
11417 FCRWeb ErrorCode:%1%nSubSystem:%2 The icon picture object was not Specify another account name. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully created. The error is identifies an error.
4%nThe account name overlaps. attributable to resource insufficiency or %2=Subsystem: The subsystem where an
system instability. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11418 FCRWeb ErrorCode:%1%nSubSystem:%2 A password mismatch has been detected. Enter a correct password. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nThe password is not %2=Subsystem: The subsystem where an
corresponding. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11419 FCRWeb ErrorCode:%1%nSubSystem:%2 No image is selected. Select an image, and then retry. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% identifies an error.
4%nThe image has not been %2=Subsystem: The subsystem where an
selected. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11420 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected image was used by another Carry it out again after a while. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: user. identifies an error.
%4%nThe image that other users %2=Subsystem: The subsystem where an
selected is used. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11421 FCRWeb ErrorCode:%1%nSubSystem:%2 The specified file was not in JPEG format. Specify a JPEG file. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nPlease specify the JPEG %2=Subsystem: The subsystem where an
file. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-33
Appx MT 1-34
Event Event Source Description Causes Remedies Remarks
11422 FCRWeb ErrorCode:%1%nSubSystem:%2 The image file size was too large. Specify an image file that is not larger than %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: 25 KB. identifies an error.
%4%nThe size of the picture file %2=Subsystem: The subsystem where an
is too large. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11424 FCRWeb ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in An unacceptable character is included in %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: the category name. You cannot use “\”, “/”, the category name. Enter a different identifies an error.
%4%nThe use prohibition “|”, “:”, “<”, “>”, “?”, “+”, “=”, “●”, or a category name. %2=Subsystem: The subsystem where an
character is included in the character string consisting of a blank only. error occurred.
category. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11425 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt was made to register previously Specify another category name and then %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: registered explanatory information. retry. identifies an error.
%4%nExplanation information %2=Subsystem: The subsystem where an
that tried to be registered has error occurred.
already been registered. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11426 FCRWeb ErrorCode:%1%nSubSystem:%2 No data is input for an essential input item. Set data for the essential input item, and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: then retry. identifies an error.
%4%nPlease set the input %2=Subsystem: The subsystem where an
indispensability item. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11427 FCRWeb ErrorCode:%1%nSubSystem:%2 No password is input. Enter a password and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe password is not input. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-34
Appx MT 1-35
Event Event Source Description Causes Remedies Remarks
11428 FCRWeb ErrorCode:%1%nSubSystem:%2 No data is input for an essential input item. Set data for the essential input item, and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: then retry. identifies an error.
%4%nPlease set the input %2=Subsystem: The subsystem where an
indispensability item. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11429 FCRWeb ErrorCode:%1%nSubSystem:%2 The character string in the content field has Edit the character string until it consists of %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: exceeded 1000 characters in length. no more than 1000 characters. identifies an error.
%4%nThe content exceeded %2=Subsystem: The subsystem where an
1,000 characters. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11430 FCRWeb ErrorCode:%1%nSubSystem:%2 The account name has exceeded 20 Enter an account name consisting of not %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: characters in length. more than 20 characters. identifies an error.
%4%nThe account name %2=Subsystem: The subsystem where an
exceeded 20 characters. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11431 FCRWeb ErrorCode:%1%nSubSystem:%2 The user name has exceeded 20 Enter a user name consisting of not more %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: characters in length. than 20 characters. identifies an error.
%4%nThe user-name exceeded %2=Subsystem: The subsystem where an
20 characters. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11432 FCRWeb ErrorCode:%1%nSubSystem:%2 The management file was for read only or Retry with a write-enabled medium. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: write-protected. identifies an error.
%4%nMedia the disk %2=Subsystem: The subsystem where an
management file only for readout error occurred.
are write-protecting it. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11432 FFCustomMsgBox The disk is for read only or DVD is Check the contents of the disk.
write-protected.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-35
Appx MT 1-36
Event Event Source Description Causes Remedies Remarks
11433 FCRWeb ErrorCode:%1%nSubSystem:%2 The entered volume label name is already Set a different volume label name, and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: used. then retry. identifies an error.
%4%nThe input volume label %2=Subsystem: The subsystem where an
name has already been used. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11433 FFCustomMsgBox The input volume label name has Specify another volume label name and
already been used. retry.
11434 FCRWeb ErrorCode:%1%nSubSystem:%2 No disk is inserted into its position. Insert a disk and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe disk has not been %2=Subsystem: The subsystem where an
inserted. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11434 FFCustomMsgBox No disk has been inserted. Insert a disk.
11435 FCRWeb ErrorCode:%1%nSubSystem:%2 A wrong date format is used. Set the date in a format that is indicated as %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: an example. identifies an error.
%4%nThe date format is different. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11436 FCRWeb ErrorCode:%1%nSubSystem:%2 The maximum permissible number of Delete unnecessary explanatory %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: explanatory information registrations was information and then retry. identifies an error.
%4%nThe maximum registration exceeded. %2=Subsystem: The subsystem where an
number of explanation information error occurred.
was exceeded. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-36
Appx MT 1-37
Event Event Source Description Causes Remedies Remarks
11437 FCRWeb ErrorCode:%1%nSubSystem:%2 An exclusive process is set. Carry it out again after a while. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe exclusive operation is %2=Subsystem: The subsystem where an
set. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11437 FFCustomMsgBox Another user is now operating this Carry it out again after a while.
system.
11438 FCRWeb ErrorCode:%1%nSubSystem:%2 The administrator cannot be deleted. Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe manager cannot be %2=Subsystem: The subsystem where an
deleted. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
11438 FFCustomMsgBox Administrator can not be deleted. Choose a user other than the administrator.
11442 FFCustomMsgBox There is no user image. ● Add user images accordingly.
11443 FFCustomMsgBox Storing images in read-only disk ● Select a rewritable drive and retry.
was requested.
11444 FFCustomMsgBox Format processing failed. ● Select a drive which is able to format
and retry.
11449 FFCustomMsgBox The disk needs to be rebuilt. ● Restore the disk.
11455 FFCustomMsgBox The disk is in use. ● Carry it out again after a while.
11456 FFCustomMsgBox The disk has been exchanged. ● Check the contents of the disk.
11457 FFCustomMsgBox Drive specified does not exist. ● Ensure that the drive has been
connected correctly and then retry.
11459 FFCustomMsgBox Selected user information cannot
be modified because the user is
being logged on.
11460 FFCustomMsgBox User information logging on
cannot be deleted.
11461 FFCustomMsgBox An automatically verify user can
not be deleted.
11462 FFCustomMsgBox User selected cannot be deleted.
11464 FFCustomMsgBox Are you sure you want to delete
the following user account?
%s

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-37
Appx MT 1-38
Event Event Source Description Causes Remedies Remarks
11465 FFCustomMsgBox A failure occurred when uploading ● Ensure that the network cable has been
user images. connected correctly.
11490 FFCustomMsgBox Setting user ID failed. ● This event will not be displayed.
11491 FFCustomMsgBox Patient information corresponding
with specified patient ID does not
exist.
11492 FFCustomMsgBox Another process is updating the ❍ Carry it out again after a while.
patient information.
11493 FFCustomMsgBox Specified Patient ID is already
registered.
11494 FFCustomMsgBox The disk is restored. ❍ Are you sure?
11495 FFCustomMsgBox Current user is not allowed this
operation.
11496 FFCustomMsgBox A fatal error occurred. ● Contact your service engineer.
❍ Press the button below to close this
dialog and terminate the system.
11497 FFCustomMsgBox Specified files do not exist.
11498 FFCustomMsgBox The server device could not be In an environment where multiple client Retry the operation.
accessed. computers are connected, this can occur If the problem is not resolved, restart the
when the server load is high. client application.
11500 FFCustomMsgBox A fatal error occurred. ❍ Contact your service engineer.
11501 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11502 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.
11503 FFCustomMsgBox Data in the disk is inconsistency. ❍ Execute “Disk restoration” operation.
11504 FFCustomMsgBox Disk storing failed. ❍ Check the disk status.
11505 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11506 FFCustomMsgBox Disk unlocking failed. ❍ Check the disk drive status.
11507 FFCustomMsgBox An error occurred in an attempt to ❍ Check the disk drive status.
eject disk.
11508 FFCustomMsgBox Write operations can not be ❍ Use a drive for storage.
performed for a reference drive.
11509 FFCustomMsgBox No disk has been inserted. ❍ Insert a disk.
11510 FFCustomMsgBox Drive specified is not removable. ❍ Ensure that the specified drive has been
connected correctly.
11511 FFCustomMsgBox Disk specified is read-only. ❍ Insert a writable disk.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-38
Appx MT 1-39
Event Event Source Description Causes Remedies Remarks
11512 FFCustomMsgBox Disk specified is not inserted. ❍ Confirm the inserted disk.
11513 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11514 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.
11515 FFCustomMsgBox Data in the disk is inconsistency. ❍ Execute “Disk restoration” operation.
11516 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11517 FFCustomMsgBox Disk locking failed. ❍ Check the disk drive status.
11518 FFCustomMsgBox Write operations can not be ❍ Use a drive for storage.
performed for a reference drive.
11519 FFCustomMsgBox Disk specified is in use. ❍ Carry it out again after a while.
11520 FFCustomMsgBox No disk has been inserted. ❍ Insert a disk.
11521 FFCustomMsgBox Drive specified is not removable. ❍ Ensure that the specified drive has been
connected correctly.
11522 FFCustomMsgBox Inserted disk is unformatted. ❍ Confirm the inserted disk.
11523 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11524 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.
11525 FFCustomMsgBox Data in the disk is inconsistency. ❍ Execute “Disk restoration” operation.
11526 FFCustomMsgBox Free disk space is insufficient. ❍ Confirm the inserted disk.
11527 FFCustomMsgBox Inserted disk is not new (unused). ❍ Insert a new disk.
11528 FFCustomMsgBox Disk storing failed. ❍ Confirm the inserted disk.
11529 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11530 FFCustomMsgBox Inserted disk is write-protected. ❍ Confirm the inserted disk.
11531 FFCustomMsgBox Disk locking failed. ❍ Check the disk drive status.
11532 FFCustomMsgBox Specified label name is already ❍ Specify another label name.
registered.
11533 FFCustomMsgBox Inserted disk is not new (unused). ❍ Insert a new disk.
11534 FFCustomMsgBox Write operations can not be ❍ Use a drive for storage.
performed for a reference drive.
11535 FFCustomMsgBox Disk specified is in use. ❍ Carry it out again after a while.
11536 FFCustomMsgBox No disk has been inserted. ❍ Insert a disk.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-39
Appx MT 1-40
Event Event Source Description Causes Remedies Remarks
11537 FFCustomMsgBox Drive specified is not removable. ❍ Ensure that the specified drive has been
connected correctly.
11538 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11539 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.
11540 FFCustomMsgBox Disks cannot be formatted with ❍ Ensure that the drive specified has been
this drive. connected correctly.
11541 FFCustomMsgBox Disk formatting failed. ● It is possible that the disk is broken or
write-protected.
❍ Insert another disk and retry.
11542 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11543 FFCustomMsgBox Disk specified is not inserted. ❍ Confirm the inserted disk.
11544 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11545 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.
11546 FFCustomMsgBox Disk specified is not for ❍ Insert a disk for management.
management.
11547 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11548 FFCustomMsgBox Write operations can not be ❍ Use a drive for storage.
performed for a reference drive.
11549 FFCustomMsgBox This disk is consistent. It is not
necessary to restore a disk.
11550 FFCustomMsgBox No disk has been inserted. ❍ Insert a disk.
11551 FFCustomMsgBox Drive specified is not removable. ❍ Ensure that the specified drive has been
connected correctly.
11552 FFCustomMsgBox Inserted disk is unformatted. ❍ Exchange disks and format.
11553 FFCustomMsgBox Disk specified is read-only. ❍ Insert a writable disk.
11554 FFCustomMsgBox Disk restoring is canceled.
11555 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11556 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-40
Appx MT 1-41
Event Event Source Description Causes Remedies Remarks
11557 FFCustomMsgBox Free disk space is insufficient. ❍ Confirm the inserted disk.
11558 FFCustomMsgBox Disk storing failed. ❍ Confirm the inserted disk.
11559 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11560 FFCustomMsgBox Inserted disk is write-protected. ❍ Confirm the inserted disk.
11561 FFCustomMsgBox Disk locking failed. ❍ Check the disk drive status.
11562 FFCustomMsgBox Disk unlocking failed. ❍ Check the disk drive status.
11563 FFCustomMsgBox This disk is consistent. It is not
necessary to restore a disk.
11564 FFCustomMsgBox The disk is illegal. ❍ Confirm the inserted disk.
11565 FFCustomMsgBox The disk has been exchanged. ❍ Retry from the beginning.
11566 FFCustomMsgBox Write operations can not be ❍ Use a drive for storage.
performed for a reference drive.
11567 FFCustomMsgBox No disk has been inserted. ❍ Insert a disk.
11568 FFCustomMsgBox Drive specified is not removable. ❍ Ensure that the specified drive has been
connected correctly.
11569 FFCustomMsgBox Inserted disk is unformatted. ❍ Confirm the inserted disk.
11570 FFCustomMsgBox Interrupted the processing of ● Some selected studies may already
database rebuilding. have been registered.
11571 FFCustomMsgBox The process is being canceled ❍ Restart this system and retry.
because this system is required to
shut down.
11572 FFCustomMsgBox The process is interrupted by the ❍ Restart this system and retry.
power supply cut off.
11573 FFCustomMsgBox Data in the disk is inconsistent. ❍ Restore the disk.
11574 FFCustomMsgBox The inserted disk is a new ❍ Confirm the inserted disk.
(unused) disk.
11575 FFCustomMsgBox Drive specified does not exist. ❍ Ensure that the specified drive has been
connected correctly.
11576 FFCustomMsgBox Disk locking failed. ❍ Check the disk drive status.
11577 FFCustomMsgBox The hard disk is full.
11578 FFCustomMsgBox Storing images in read-only disk
was requested.
11579 FFCustomMsgBox The drive is in use.
11580 FFCustomMsgBox No disk is inserted.
11581 FFCustomMsgBox The drive is not removable.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-41
Appx MT 1-42
Event Event Source Description Causes Remedies Remarks
11582 FFCustomMsgBox The disk has been already
formatted.
11583 FFCustomMsgBox The disk is not formatted.
11584 FFCustomMsgBox The disk is read-only.
11585 FFCustomMsgBox Disk specified is not inserted.
11586 FFCustomMsgBox The requested processing has
been canceled.
11587 FFCustomMsgBox The process has been canceled.
11588 FFCustomMsgBox The process is interrupted by the
power supply cut off.
11589 FFCustomMsgBox Data in the disk is inconsistent.
(DICOMDIR)
11590 FFCustomMsgBox Image information in the disk is ● The disk cannot be used. Eject and  The structure within The disk is illegal or
illegal. confirm it. The information is insufficient.
 It is necessary to send an inquiry to a
device that created The disk.
11591 FFCustomMsgBox Format is not allowed under ● Use a formatted disk.  Use the disk format setup function of the
system settings. ● If you wish to format disks on this Service Utility to select “OS” or
system, contact your service engineer. “Dedicated application.”
11592 FFCustomMsgBox Free disk space is insufficient.
11593 FFCustomMsgBox Inserted disk is not a new
(unused) disk.
11594 FFCustomMsgBox There are no targeted images in ● Change to a correct disk.  The target image is not stored on the disk
this disk. inserted by the user.
11595 FFCustomMsgBox Inserted disk is a new (unused)
disk.
11596 FFCustomMsgBox Disk specified is not for
management.
11597 FFCustomMsgBox Disk storing failed. Possible ● Eject the disk, conform it and retry.  No data can be written onto the medium
causes are: ● Contact your service engineer if the because it is broken.
(1) The disk is broken same symptom recurs even after it has  The drive is broken.
(2) The disk drive is not connected been retried.
correctly.
11598 FFCustomMsgBox Disk formatting failed. System ● Contact your service engineer.  Although “Dedicated application” is
settings may have been incorrect. selected for disk format setup from the
Service Utility, the format tool filename or
path is incorrectly set.
11599 FFCustomMsgBox Drive specified does not exist. ● Contact your service engineer.  The disk drive path for the Service Utility
System settings may have been is not properly set.
incorrect.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-42
Appx MT 1-43
Event Event Source Description Causes Remedies Remarks
11600 FFCustomMsgBox The disk is write-protected.
11601 FFCustomMsgBox Disk locking failed. ● Ensure that the disk drive has been  This error could not normally occur.
connected correctly and retry.
● Contact your service engineer if the
same symptom recurs even after it has
been retried.
11602 FFCustomMsgBox Disk unlocking failed. The disk ● Carry it out again after a while.  Check whether the drive is accessed, for
drive may have been in use. ● Contact your service engineer if the instance, by explorer.
same symptom recurs even after it has
been retried.
11603 FFCustomMsgBox An error occurred in an attempt to ● Carry it out again after a while.  Check whether the drive is accessed, for
eject disk. The disk drive may ● Contact your service engineer if the instance, by explorer.
have been in use. same symptom recurs even after it has
been retried.
11604 FFCustomMsgBox The disk needs to be rebuilt.
11605 FFCustomMsgBox The disk structure is incorrect or ● The process is either discontinued or  The disk is partly broken.
some files are broken. continued excluding certain files.
11606 FFCustomMsgBox Image information in the disk is ● The disk cannot be used. Eject, confirm  This error could not normally occur.
illegal. it and retry.
● Contact your service engineer if the
same symptom recurs even after it has
been retried.
11607 FFCustomMsgBox Image information in the disk is ● The disk cannot be used. Eject, confirm  This error could not normally occur.
illegal. it and retry.
● Contact your service engineer if the
same symptom recurs even after it has
been retried.
11608 FFCustomMsgBox The disk has been exchanged. ● Eject the disk, confirm it and retry.  This error could not normally occur.
● Contact your service engineer if the
same symptom recurs even after it has
been retried.
11609 FFCustomMsgBox Failed in obtaining information in ● Eject the disk, confirm it and retry.  An internal logic error has occurred.
the disk. ● Contact your service engineer if the
same symptom recurs even after it has
been retried.
11610 FFCustomMsgBox Some images failed in acquiring.
11611 FFCustomMsgBox Same label name already exists. ● Set another label name and retry.  This error could not normally occur.
● Contact your service engineer if the
same symptom recurs even after it has
been retried.
11612 FFCustomMsgBox The disk needs to be rebuilt.
11613 FFCustomMsgBox Drive specified is not removable. ❍ Ensure that the specified drive has been
connected correctly.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-43
Appx MT 1-44
Event Event Source Description Causes Remedies Remarks
11615 FFCustomMsgBox The disk is illegal. ❍ Confirm the inserted disk.
11617 FFCustomMsgBox No disk has been inserted. ❍ Insert a disk and retry.
11620 FFCustomMsgBox Failed in starting HtmlView ● Contact your service engineer.  HtmlView.exe is not installed at the
window. Installation may not have correct location.
been finished successfully.  It is necessary to perform a reinstallation.
11621 FFCustomMsgBox Failed in terminating HtmlView ● Restart the server computer.  The cause of this error is unknown.
window. ● Contact your service engineer if the  If The same error recurs after a restart,
same symptom recurs even after it has send feedback to the design personnel.
been restarted.
11622 FFCustomMsgBox Failed in terminating HtmlView ❍ Press the button below to continue other  This error could not normally occur.
window. processes.  The operation can be continued.
 If the same error recurs, send feedback
to the design personnel.
11627 FFCustomMsgBox Failed in accessing files within the ● Contact your service engineer.
disk. It is possible that some files
are damaged.
11628 FFCustomMsgBox No image storage disk is ❍ Rebuild the disk, and restore database
registered. from the disk.
11629 CustomMsgBoxCom The disk cannot be recognized. [11629] Disk unidentified. Check contents of the disk. Format it as
necessary and reinsert.
11711 FFPresetData ErrorCode:01 Preset registration num is full. There is no operational problem. (There is
AccessCom SourceFile:CPreset.cs not operation fault even in case of output.)
SpotCode:2
Preset registration num is full.
11900 FFInputEz %1 : Registry Value Get/Set Error Information was not successfully acquired Restart the server application and client (Not used.)
[Key] %2 from the registry. application. If the same error recurs,
[Exp] %3 perform a reinstallation. If the reinstallation
%4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
11901 FFInputEz %1 : Database Connection Error An attempt to establish the connection to a Check whether the SQL service manager
[DB] %2 database failed. is operating normally. Restart both the
[Exp] %3 server application and client application.
%4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
11902 FFInputEz “%1 : Database Data Get/Set A database information acquisition or Restart the server application and client (Not used.)
Error storage failed. application. If the same error recurs,
[DB] %2 perform a reinstallation. If the reinstallation
[Table] %3 does not help, confirm the situation in
[Field] %4 which the error occurred, and submit the
[Exp] %5 event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-44
Appx MT 1-45
Event Event Source Description Causes Remedies Remarks
11903 FFInputEz %1 : DDO Data Get/Set Error The information acquisition/storage Restart the server application and client (Not used.)
[Tag] %2 operation was not successfully performed application. If the same error recurs,
%3 in relation to the image information file perform a reinstallation. If the reinstallation
%4 (DDO). does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
11904 FFInputEz %1 : Other Error Abnormal patient information was This problem may be solved when an
[Procedure] %2 transmitted from the receipt computer, or automatic retry is performed by the
[ErrorCode] %3 the transmitted patient information was not application. Check whether the network is
[Exp] %4 successfully operated on. disconnected. Check for improper patient
%5 information. If the patient information is
improper, correct it and transmit the
corrected patient information from the
receipt computer. It is possible that
unsupported patient information was
transmitted from the receipt computer.
Check the operation performed by the
receipt computer. If the above cure does
not work, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
11905 FFInputEz %1 :Patient Information Error Abnormal patient information was Check whether the patient information is
%2%[DATA]n transmitted from the receipt computer. abnormal. If it is abnormal, correct it and
%3%[Exp]n transmit the corrected patient information
%4 from the receipt computer. It is possible
%5 that unsupported patient information was
transmitted from the receipt computer.
Check the operation performed by the
receipt computer. If the above cure does
not work, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
12001 FF32 [%1] Failed in reading a bitmap file. Check to see if the filename is correct or [%1]: Instance name
It failed in CreateFile (%2). It is conceivable that there was no such available hard disk space is sufficient. [%2]: Error code
%3 file, free disk space was not sufficient or Proceed with processing. [%3]: Filename/mutex
the system was unstable.
12002 FF32 [%1] File map object generation failed. Proceed with processing. [%1]: Instance name
It failed in CreateFileMapping This failure is attributable to resource [%2]: Error code
(%2). insufficiency or system instability. [%3]: Filename/mutex
%3
12003 FF32 [%1] File map object generation failed. Proceed with processing. [%1]: Instance name
It failed in MapViewOfFile (%2). This failure is attributable to resource [%2]: Error code
%3 insufficiency or system instability. [%3]: Filename/mutex
12004 FF32 [%1] Failed in creating a device context. Proceed with processing. [%1]: Instance name
It failed in CreateCompatibleDC. It is conceivable that available resources [%2]: Error code
%2 were insufficient or the system was [%3]: Filename/mutex
unstable.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-45
Appx MT 1-46
Event Event Source Description Causes Remedies Remarks
12005 FF32 [%1] A DIB section was not successfully Proceed with processing. [%1]: Instance name
It failed in CreateDIBSection (%2). created. The error is attributable to [%2]: Error code
%3 resource insufficiency or system instability. [%3]: Filename/mutex
12006 FF32 [%1] Failed in creating a bitmap picture object. Proceed with processing. [%1]: Instance name
It failed in It is conceivable that available resources [%2]: Error code
OleCreatePictureIndirect (%2). were insufficient or the system was [%3]: Filename/mutex
%3 unstable.
12007 FF32 [%1] An exceptional error occurred. The program might be faulty. Check the [%1]: Instance name
Exception error. (%2). operations performed before and after the [%2]: Error code
%3 error occurrence, obtain the maintenance [%3]: Filename/mutex
log with the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
Processing will be continued.
12008 FF32 [%1] The icon file was not successfully loaded. Check to see if the filename is correct or [%1]: Instance name
It failed in ExtractIcon. The error is attributable to a nonexistent available hard disk space is sufficient. [%2]: Error code
%2 file, disk space insufficiency, or system Proceed with processing. [%3]: Filename/mutex
instability.
12009 FF32 [%1] The icon picture object was not Proceed with processing. [%1]: Instance name
It failed in successfully created. The error is [%2]: Error code
OleCreatePictureIndirect (%2). attributable to resource insufficiency or [%3]: Filename/mutex
%3 system instability.
12010 FF32 [%1] An exceptional error occurred. The program might be faulty. Check the [%1]: Instance name
Exception error. (%2). program. [%2]: Error code
%3 Processing will be continued. [%3]: Filename/mutex
12011 FF32 [%1] The file path was illegal. Check to see if the filename is correct. [%1]: Instance name
It is a file path error. Proceed with processing. [%2]: Error code
%2 [%3]: Filename/mutex
12012 FF32 [%1] Memory allocation failed. This error is Check whether the filename is correct. [%1]: Instance name
Memory allocation failed (%2). attributable to resource insufficiency or Processing will be continued. [%2]: Error code
%3 system instability. [%3]: Filename/mutex
12013 FF32 [%1] An exceptional error occurred. The program might be faulty. Check the [%1]: Instance name
Exception error. (%2). operations performed before and after the [%2]: Error code
error occurrence, obtain the maintenance [%3]: Filename/mutex
log with the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
Processing will be continued.
12016 ImportImageFolder ErrorCode:%1%nSubSystem:%2 Data is illegal. Check the data fed from the endoscope. %1=Error Code: The code that uniquely
AccessCom %nSourceFile:%3%nSpotCode: identifies an error.
%4%n Arbitrary Error Details. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-46
Appx MT 1-47
Event Event Source Description Causes Remedies Remarks
12020 FF32 FF32 [FFCheckApplication Error] The option key (OpApplication) for It is possible that installation could not be
OPApplication key check error. application identification has not been completed correctly.
installed. Perform a reinstallation after uninstalling.
12103 FCRWeb ErrorCode:%1%nSubSystem:%2 The indicator status information was not There is no operational problem. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. identifies an error.
%4%nCan not get Indicator-icon %2=Subsystem: The subsystem where an
status from Event Object. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12114 FCRWeb ErrorCode:%1%nSubSystem:%2 The RU device status information was not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. An internal system client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not get the error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
RU-device-status from database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12116 FCRWeb ErrorCode:%1%nSubSystem:%2 An RU operation failed. An internal system Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not register perform a reinstallation. %2=Subsystem: The subsystem where an
RU-control-command to database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12118 FCRWeb ErrorCode:%1%nSubSystem:%2 The RU internal information was not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. An internal system client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not get the error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
RU-device-info from database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12119 FCRWeb ErrorCode:%1%nSubSystem:%2 RU device exclusive control was not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully ended. An internal system client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not release error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
RU-exclusive-info on database error occurred.
when RU-control command failed. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-47
Appx MT 1-48
Event Event Source Description Causes Remedies Remarks
12121 FCRWeb ErrorCode:%1%nSubSystem:%2 A window display request was not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully answered. An internal system client application. If the same error recurs, identifies an error.
%4%nCan not send response to error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
RU-error-dialog. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12123 FCRWeb ErrorCode:%1%nSubSystem:%2 The RU operation was not successfully Check that the RU is not performing a %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: monitored. An internal system error process, and then restart both the server identifies an error.
%4%nDB Error: Can not get occurred. application and client application. %2=Subsystem: The subsystem where an
RU-control-result from database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12124 FCRWeb ErrorCode:%1%nSubSystem:%2 Exclusive control was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: ended after RU monitoring. An internal client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not release system error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
RU-exclusive-info on database error occurred.
when RU-control command %3=Source File: The program file where
completed. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12126 FCRWeb ErrorCode:%1%nSubSystem:%2 The RU operation was not successfully Check that the RU is not performing a %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: monitored. It is conceivable that the RU process, and then restart both the server identifies an error.
%4%nRU-control-result not found operation was canceled by another application and client application. %2=Subsystem: The subsystem where an
on database. RU-control may be process. error occurred.
cancelled by other process. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12127 FCRWeb ErrorCode:%1%nSubSystem:%2 The specified RU was being used by Wait until the RU process terminates, and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: another user. then try again. identifies an error.
%4%nSpecified RU is in-use by %2=Subsystem: The subsystem where an
other user/process. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-49
Event Event Source Description Causes Remedies Remarks
12128 FCRWeb ErrorCode:%1%nSubSystem:%2 The RU cannot be operated because a Open the RU status window and return a %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: window display request is currently issued. response to the window display request. identifies an error.
%4%nRU status error: RU-control- %2=Subsystem: The subsystem where an
command invalid when RU-error- error occurred.
dialog displayed. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12134 FCRWeb ErrorCode:%1%nSubSystem:%2 Media status acquisition failed. An internal Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: system error occurred. client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not get the perform a reinstallation. %2=Subsystem: The subsystem where an
media-status from database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12135 FCRWeb ErrorCode:%1%nSubSystem:%2 The storage disk list was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. An internal system error client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not get the occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
media-list-info from database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12140 FCRWeb ErrorCode:%1%nSubSystem:%2 The printer information was not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. An internal system client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not get error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
printer-info from database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12146 FCRWeb ErrorCode:%1%nSubSystem:%2 The output queue information was not Restart both the server PC and client PC %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. This error is identifies an error.
%4%nCan not get the output- attributable to an inactive server application %2=Subsystem: The subsystem where an
queue-info from database. or a deactivated database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-49
Appx MT 1-50
Event Event Source Description Causes Remedies Remarks
12148 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to register information in a Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: database failed. The problem is attributable client application. If the same error recurs, identifies an error.
%4%nCan not operate the to a database timeout or other database perform a reinstallation. %2=Subsystem: The subsystem where an
specified output-queue. error. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12155 FCRWeb ErrorCode:%1%nSubSystem:%2 The event information was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be client application. If the same error recurs, identifies an error.
%4%nCan not get the specified damaged. perform a reinstallation. %2=Subsystem: The subsystem where an
event-info. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12157 FCRWeb ErrorCode:%1%nSubSystem:%2 The error status was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: updated. The database might be damaged. client application. If the same error recurs, identifies an error.
%4%nCan not update the status perform a reinstallation. %2=Subsystem: The subsystem where an
of specified event-info. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12162 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to access a NetConfig.mdb file. client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not connect The file might be damaged. perform a reinstallation. %2=Subsystem: The subsystem where an
to NetConfig database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12163 FCRWeb ErrorCode:%1%nSubSystem:%2 NetConfig was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: disconnected. client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not perform a reinstallation. %2=Subsystem: The subsystem where an
disconnect from NetConfig error occurred.
database. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-50
Appx MT 1-51
Event Event Source Description Causes Remedies Remarks
12173 FCRWeb ErrorCode:%1%nSubSystem:%2 The system settings were not successfully The process will be continued by using %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. An internal system error default values. identifies an error.
%4%nDB Error: Can not get occurred. %2=Subsystem: The subsystem where an
specified System-Configuration error occurred.
from database. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12174 FCRWeb ErrorCode:%1%nSubSystem:%2 The system settings could not be acquired. The process will be continued by using %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: No values were set as the system settings. default values. Set appropriate values as identifies an error.
%4%nDB Error: Can not get the system settings. %2=Subsystem: The subsystem where an
specified System-Configuration error occurred.
from database (Value is not %3=Source File: The program file where
Setup). an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12176 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to acquire information from the Check the Diretory.ini file, and then restart %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Directory.ini file failed. The error is the server application. identifies an error.
%4%nCan not get the specified attributable to a nonexistent file or a %2=Subsystem: The subsystem where an
directory-info from Directory.ini damaged file. error occurred.
file. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12178 FCRWeb ErrorCode:%1%nSubSystem:%2 Registry data was not successfully The process will be continued by using %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired due to an exception error. default values. identifies an error.
%4%nCan not get the specified %2=Subsystem: The subsystem where an
registry value (DWORD). error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12180 FCRWeb ErrorCode:%1%nSubSystem:%2 The file was not successfully acquired from Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: LangMsgBox.mdb. The error is attributable client application. If the same error recurs, identifies an error.
%4%nDB Error: Can not connect to a nonexistent file or a damaged file. perform a reinstallation. %2=Subsystem: The subsystem where an
to LangMsgBox database. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-51
Appx MT 1-52
Event Event Source Description Causes Remedies Remarks
12181 FCRWeb ErrorCode:%1%nSubSystem:%2 Message acquisition failed. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The LangMsgBox.mdb file might be client application. If the same error recurs, identifies an error.
%4%nCan not get the specified damaged. perform a reinstallation. %2=Subsystem: The subsystem where an
Message String. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12185 FCRWeb ErrorCode:%1%nSubSystem:%2 User ID acquisition failed due to an There is no operational problem. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: exception error. Processing will be continued. identifies an error.
%4%nCan not get User-ID on the %2=Subsystem: The subsystem where an
basis of Login-User-ID. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12186 FCRWeb ErrorCode:%1%nSubSystem:%2 The operation log was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: written due to an exception error. client application. If the same error recurs, identifies an error.
% 4%nOperation-logging failed. perform a reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12188 FCRWeb ErrorCode:%1%nSubSystem:%2 The operation log was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: written due to an exception error. client application. If the same error recurs, identifies an error.
%4%nCan not register operation- perform a reinstallation. %2=Subsystem: The subsystem where an
log. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12190 FCRWeb ErrorCode:%1%nSubSystem:%2 The character string was not successfully The process will be continued by using %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. This failure is attributable to a default values. identifies an error.
%4%nDB Error: Can not get database timeout or other database error. %2=Subsystem: The subsystem where an
specified message-string from error occurred.
database. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-52
Appx MT 1-53
Event Event Source Description Causes Remedies Remarks
12191 FCRWeb ErrorCode:%1%nSubSystem:%2 No character string is set. The process will be continued by using %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: default values. identifies an error.
%4%nDB Error: Specified %2=Subsystem: The subsystem where an
message-string not found. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12201 FCRWeb ErrorCode:%1%nSubSystem:%2 A response was already made to the RU. Wait for a while, click the “Update” button %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: to refresh the window, and continue the identifies an error.
%4%nCan not send response to operation. %2=Subsystem: The subsystem where an
RU-error-dialog (Already error occurred.
responded). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12202 FCRWeb ErrorCode:%1%nSubSystem:%2 The response is completed. Click the “Update” button to refresh the %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: window, and continue the operation. identifies an error.
%4%nCan not send response to %2=Subsystem: The subsystem where an
RU-error-dialog (Already deleted). error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12219 FCRWeb ErrorCode:%1%nSubSystem:%2 The specified output queue operation is There is no operational problem. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: already registered. identifies an error.
%4%nSpecified output-queue %2=Subsystem: The subsystem where an
overlapped. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12224 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected event information was Refresh the window and continue the %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: already deleted. operation. identifies an error.
%4%nCan not update the status %2=Subsystem: The subsystem where an
of specified event-info (Already error occurred.
deleted). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-53
Appx MT 1-54
Event Event Source Description Causes Remedies Remarks
12225 FCRWeb ErrorCode:%1%nSubSystem:%2 Registry data was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired due to an exception error. client application. If the same error recurs, identifies an error.
%4%nCan not get the specified perform a reinstallation. %2=Subsystem: The subsystem where an
registry value (SZ). error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12400 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of be damaged. %2=Subsystem: The subsystem where an
patient information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12401 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully registered. The database perform a reinstallation. identifies an error.
%4%nIt failed in the registration of might be damaged. %2=Subsystem: The subsystem where an
patient information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12402 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully updated. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the update of be damaged. %2=Subsystem: The subsystem where an
patient information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12403 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully deleted. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the deletion of be damaged. %2=Subsystem: The subsystem where an
patient information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-54
Appx MT 1-55
Event Event Source Description Causes Remedies Remarks
12404 FCRWeb ErrorCode:%1%nSubSystem:%2 The IS use count list was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the IP use damaged. %2=Subsystem: The subsystem where an
frequency list acquisition. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12405 FCRWeb ErrorCode:%1%nSubSystem:%2 The user information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of damaged. %2=Subsystem: The subsystem where an
user information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12406 FCRWeb ErrorCode:%1%nSubSystem:%2 The user information list was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of be damaged. %2=Subsystem: The subsystem where an
the user information list. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12407 FCRWeb ErrorCode:%1%nSubSystem:%2 The user information list was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the registration of be damaged. %2=Subsystem: The subsystem where an
user information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12408 FCRWeb ErrorCode:%1%nSubSystem:%2 The user information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of damaged. %2=Subsystem: The subsystem where an
user information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-55
Appx MT 1-56
Event Event Source Description Causes Remedies Remarks
12409 FCRWeb ErrorCode:%1%nSubSystem:%2 The user information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: updated. The database might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the update of %2=Subsystem: The subsystem where an
user information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12410 FCRWeb ErrorCode:%1%nSubSystem:%2 The user information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: updated. The database might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the deletion of %2=Subsystem: The subsystem where an
user information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12411 FCRWeb ErrorCode:%1%nSubSystem:%2 The sequence was not successfully stored. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the order %2=Subsystem: The subsystem where an
preservation. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12412 FCRWeb ErrorCode:%1%nSubSystem:%2 The image could not be deleted. An error Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: occurred when an image deletion request perform a reinstallation. identifies an error.
%4%nThe image cannot be was issued. This is an internal system %2=Subsystem: The subsystem where an
deleted. The error occurred while error. error occurred.
demanding the image deletion. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12413 FCRWeb ErrorCode:%1%nSubSystem:%2 Image addition failed. An internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the addition of %2=Subsystem: The subsystem where an
the image. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-56
Appx MT 1-57
Event Event Source Description Causes Remedies Remarks
12414 FCRWeb ErrorCode:%1%nSubSystem:%2 The URL of the paper print setup site was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: not successfully acquired. The database perform a reinstallation. identifies an error.
%4%nIt failed in the URL might be damaged. %2=Subsystem: The subsystem where an
acquisition of the paper print error occurred.
setting site. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12415 FCRWeb ErrorCode:%1%nSubSystem:%2 The explanatory information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully registered. The database perform a reinstallation. identifies an error.
%4%nIt failed in the registration of might be damaged. %2=Subsystem: The subsystem where an
explanation information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12416 FCRWeb ErrorCode:%1%nSubSystem:%2 The explanatory information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully updated. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the update of be damaged. %2=Subsystem: The subsystem where an
explanation information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12417 FCRWeb ErrorCode:%1%nSubSystem:%2 The explanatory information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully deleted. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the deletion of be damaged. %2=Subsystem: The subsystem where an
explanation information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12418 FCRWeb ErrorCode:%1%nSubSystem:%2 The study access history was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully acquired. The database might perform a reinstallation. identifies an error.
4%nIt failed in the acquisition of be damaged. %2=Subsystem: The subsystem where an
the change history. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-57
Appx MT 1-58
Event Event Source Description Causes Remedies Remarks
12419 FCRWeb ErrorCode:%1%nSubSystem:%2 The transmission history was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of be damaged. %2=Subsystem: The subsystem where an
the transmission history. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12420 FCRWeb ErrorCode:%1%nSubSystem:%2 A database connection error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. perform a reinstallation. identifies an error.
%4%nIt is a data base connection %2=Subsystem: The subsystem where an
error. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12421 FCRWeb ErrorCode:%1%nSubSystem:%2 The operating privileges were not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of be damaged. %2=Subsystem: The subsystem where an
the operation authority. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12422 FCRWeb ErrorCode:%1%nSubSystem:%2 The operating privileges were not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully updated. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the update of the be damaged. %2=Subsystem: The subsystem where an
operation authority. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12423 FCRWeb ErrorCode:%1%nSubSystem:%2 Disk changeover failed. An internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the replacement %2=Subsystem: The subsystem where an
of the disk. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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CR-IR 391CL Service Manual Appx MT 1-58
Appx MT 1-59
Event Event Source Description Causes Remedies Remarks
12424 FCRWeb ErrorCode:%1%nSubSystem:%2 Disk formatting failed. An internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the format of the %2=Subsystem: The subsystem where an
disk. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12425 FCRWeb ErrorCode:%1%nSubSystem:%2 Disk recovery failed. An internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the restoration of %2=Subsystem: The subsystem where an
the data base. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12426 FCRWeb ErrorCode:%1%nSubSystem:%2 Disk setup failed. An internal system error Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the disk setting. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12427 FCRWeb ErrorCode:%1%nSubSystem:%2 Disk recovery failed. An internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the restoration of %2=Subsystem: The subsystem where an
the disk. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12428 FCRWeb ErrorCode:%1%nSubSystem:%2 The explanatory information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of be damaged. %2=Subsystem: The subsystem where an
explanation information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-60
Event Event Source Description Causes Remedies Remarks
12429 FCRWeb ErrorCode:%1%nSubSystem:%2 The equipment name was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of damaged. %2=Subsystem: The subsystem where an
the device name. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12430 FCRWeb ErrorCode:%1%nSubSystem:%2 The log-in history was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% acquired. The database might be perform a reinstallation. identifies an error.
4%nIt failed in the acquisition of damaged. %2=Subsystem: The subsystem where an
the login history. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12431 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to acquire a backup history Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% failed. The database might be damaged. perform a reinstallation. identifies an error.
4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
the backup history. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
12900 FFInputEz %1 : Registry Value Get/Set Error Information was not successfully acquired Restart the server application and client (Not used.)
[Key] %2 from the registry. application. If the same error recurs,
[Exp] %3 perform a reinstallation. If the reinstallation
%4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
12901 FFInputEz %1 : Database Connection Error An attempt to establish the connection to a Check whether the SQL service manager (Not used.)
[DB] %2 database failed. is operating normally. Restart both the
[Exp] %3 server application and client application.
%4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
12902 FFInputEz %1 : Database Data Get/Set Error A database information acquisition or Restart the server application and client (Not used.)
[DB] %2 storage failed. application. If the same error recurs,
[Table] %3 perform a reinstallation. If the reinstallation
[Field] %4 does not help, confirm the situation in
[Exp] %5 which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-60
Appx MT 1-61
Event Event Source Description Causes Remedies Remarks
12903 FFInputEz %1 : DDO Data Get/Set Error The information acquisition/storage Restart the server application and client (Not used.)
[Tag] %2 operation was not successfully performed application. If the same error recurs,
%3 in relation to the image information file perform a reinstallation. If the reinstallation
%4 (DDO). does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
12904 FFInputEz %1 : Other Error The internal setup information was not Restart the server application and client
[Procedure] %2 successfully acquired. application. If the same error recurs,
[ErrorCode] %3 perform a reinstallation. If the reinstallation
[Exp] %4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
13000 FFIdMenuChange It failed that [%1] gets the The “Font” key was not found in the There is no operational problem (garbled
FontName registry. characters may be displayed). If you feel
uncomfortable, reinstall the CR-IR 391CL.
13000 FFIdMenuItem It failed that [%1] gets the The “Font” key was not found in the There is no operational problem (garbled
FontName registry. characters may be displayed). If you feel
uncomfortable, reinstall the CR-IR 391CL.
13001 FFIdConnection Socket error (INVALID_SOCKET) Program error.
Watch (%1).%n[%2]
13001 FFIdMenuChange It failed that [%1] gets the The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled
FontSize ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel
found in the registry. uncomfortable, reinstall the CR-IR 391CL.
13001 FFIdMenuItem It failed that [%1] gets the The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled
FontSize ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel
found in the registry. uncomfortable, reinstall the CR-IR 391CL.
13001 FFIdRuMainControl Socket error[%1] Program error.
13001 FFIdConnection Socket Error (INVALID_SOCKET) Program error.
WatchEx Message [%1] Error Code [%2]
13001 FFIdRuMain Socket Error (INVALID_SOCKET) Program error.
ControlEx Message [%1] Error Code [%2]
13001 FFInput It failed that [%1] gets the The “Font” key was not found in the There is no operational problem (garbled
FontName registry. characters may be displayed). If you feel
uncomfortable, reinstall the CR-IR 391CL.
13001 FFLogFile [%1] Log file creation was unsuccessful. Check the disk for a free space, or restart [%1]: Instance name
It failed in CreateFile (%2). The problem might have been caused, for the server PC. [%2]: Error code
%3 instance, by an invalid filename selection, [%3]: Filename/mutex
inadequate disk space, or system
instability.
13001 FFCustomMsgBox MessageBox DataBase The message database was not
Connection Error. successfully connected. It is conceivable
[%1] that the database did not exist or that the
specified data source name was invalid.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-61
Appx MT 1-62
Event Event Source Description Causes Remedies Remarks
13001 FFImageDBCTL Image Database Access Failure. The image database was not successfully Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
ErrNo:%1 NativeErrNo:%2 accessed (an ADO related error occurred). information
SQLState:%3
Source:%4
Description:%5
13001 FF32LIB FF32lib Database Access An attempt to access the database failed. Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
Failure.%nFunction:%1 information
Command:%2%nErrNo:%3
NativeErrNo:%4 SQLState:%5%n
Source:%6%nDescription:%7
13001 FFNetDB NetConfig Database Access An error occurred when an attempt was Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
Failure.%nErrNo:%1 made to access a database. information
NativeErrNo:%2 SQLState:%3%n
Source:%4%nDescription:%5
13002 FFIdConnection Bind error (INVALID_SOCKET) Program error.
Watch (%1).%n[%2]
13002 FFIdMenuChange It failed that [%1] gets the The “Multibyte” key was not found in the Reinstall the system.
multibyte flag registry.
13002 FFIdMenuItem It failed that [%1] gets the The “Multibyte” key was not found in the Reinstall the system.
multibyte flag registry.
13002 FFIdRuMainControl Bind error[%1] Program error.
13002 FFIdConnection Bind Error (INVALID_SOCKET) Program error.
WatchEx Message [%1] Error Code [%2]
13002 FFIdRuMain Bind Error (INVALID_SOCKET) Program error.
ControlEx Message [%1] Error Code [%2]
13002 FFInput It failed that [%1] gets the The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled
FontSize ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel
found in the registry. uncomfortable, reinstall the CR-IR 391CL.
13002 FFLogFile [%1] File map object generation failed. This Restart the server computer. [%1]: Instance name
It failed in CreateFileMapping failure is attributable to resource [%2]: Error code
(%2). insufficiency or system instability. [%3]: Filename/mutex
13002 FFCustomMsgBox MessageBox Data Get Error. The specified message was not found in Perform a reinstallation or install the latest
[%1] the database. The message was not message database again.
%2 registered in the database, or the ID was
incorrectly specified (due to a program
fault).
13002 FFImageDBCTL Image Database Access Failure. The image database was not successfully Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
InstanceName[%1] accessed. information
%2
13002 FF32LIB FF32lib Database Access Failure. An attempt to access the database failed. Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
InstanceName[%1]%n%2%n information
Function:%3 Command:%4
13002 FFNetDB NetConfig Database Access An error occurred when an attempt was Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
Failure. InstanceName[%1]%n%2 made to access a database. information

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-62
Appx MT 1-63
Event Event Source Description Causes Remedies Remarks
13003 FFIdConnection Listen error (INVALID_SOCKET) Program error.
Watch (%1).%n[%2]
13003 FFIdMenuChange [%1] failed in the initialization for The “DisplayDataDB” key was not found in Reinstall the system.
the display group data acquisition Directory.ini or the connection character
string was not properly registered in the
display group table.
13003 FFIdMenuItem Image Folder Path Get Error The “Bitmap” key was not found in Reinstall the system.
Directory.ini.
13003 FFIdRuMainControl Listen error[%1] Program error.
13003 FFIdConnection Listen Error (INVALID_SOCKET) Program error.
WatchEx Message [%1] Error Code [%2]
13003 FFIdRuMain Listen Error (INVALID_SOCKET) Program error.
ControlEx Message [%1] Error Code [%2]
13003 FFInput It failed that [%1] gets the The “Multibyte” key was not found in the Reinstall the system.
multibyte flag registry.
13003 FFLogFile [%1] File mapping failed. This error is Restart the server computer. [%1]: Instance name
It failed in MapViewOfFile (%2). attributable to resource insufficiency or [%2]: Error code
system instability. [%3]: Filename/mutex
13003 FFCustomMsgBox Same MessageBox Existed. The specified message box is already Close the displayed message box.
[%1] displayed.
13003 FFImageDBCTL Image Database Access Failure. The image database was not successfully Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
InstanceName[%1] accessed. information
%2
%3
13003 FF32LIB FF32lib Database Access Failure. An attempt to access the database failed. Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
InstanceName[%1]%n%2%n%3 information
13003 FFNetDB NetConfig Database Access An error occurred when an attempt was Restart the server computer. (Not used.)
Failure. made to access a database. [%1, %2, %3, %4, %5]: Detailed
InstanceName[%1]%n%2%n%3 information
13004 FFIdConnection Accept error (%1).%n[%2] Program error.
Watch
13004 FFIdMenuChange [%1] failed in the display group The “DisplayDataDB” key was not found in Reinstall the system.
data acquisition Directory.ini or the connection character
string was not properly registered in the
display group table.
13004 FFIdMenuItem [Miss] Image Get Error “Id_MissExposure_I.bmp” was not found in There is no operational problem (the button
the path to an image folder or the image might not normally be displayed).
format was illegal. If you feel uncomfortable, reinstall the
CR-IR 391CL.
13004 FFIdRuMainControl Accept error[%1] Program error.
13004 FFIdConnection Accept Error Program error.
WatchEx Message [%1] Error Code [%2]

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-63
Appx MT 1-64
Event Event Source Description Causes Remedies Remarks
13004 FFIdRuMain Accept Error Program error.
ControlEx Message [%1] Error Code [%2]
13004 FFInput It failed that [%1] gets the The “LangStrDB” key was not found in Reinstall the system.
connection string of STR DB Directory.ini.
13004 FFLogFile [%1] Mutex creation failed. This failure is Restart the server computer. [%1]: Instance name
It failed in CreateMutex (%2). attributable to resource insufficiency or [%2]: Error code
%3 system instability. [%3]: Filename/mutex
13004 FFCustomMsgBox MessageBox Dialog Create Error. The message box could not be generated. Restart the server computer.
[%1] This error is attributable to resource
insufficiency or system instability.
13005 FFIdConnection Recv error (%1).%n[%2] The connection to the RU was closed or an Restore the RU connection to normal.
Watch error occurred in the connection.
13005 FFIdMenuChange [%1] failed in the liberating The connection to the display group table Restart. If the same symptom recurs,
processing of the display group was not successfully closed. perform a reinstallation.
data acquisition
13005 FFIdRuMainControl Recv error[%1] The connection to the RU was closed or an Check the connection to the RU.
error occurred in the connection.
13005 FFIdConnection Recv Error The connection to the RU was closed or an Restore the RU connection to normal.
WatchEx Message [%1] Error Code [%2] error occurred in the connection.
13005 FFIdRuMain Recv Error The connection to the RU was closed or an Restore the RU connection to normal.
ControlEx Message [%1] Error Code [%2] error occurred in the connection.
13005 FFInput It failed that [%1] connects to STR The connection character string was not Reinstall the system.
DB properly registered for the “LangStrDB” key
in Directory.ini.
13005 FFCustomMsgBox MessageBox Dialog Show Error. The message box could not be generated. Restart the server computer.
[%1] This error is attributable to resource
insufficiency or system instability.
13006 FFIdConnection CloseSocekt error (%1).%n[%2] Program error.
Watch
13006 FFIdDepartSelect It failed that [%1] finds Program error.
corresponding record
13006 FFIdMenuChange [%1] failed in the initialization for The “DisplayDataDB” key was not found in Reinstall the system.
the display menu data acquisition Directory.ini.
13006 FFIdRuMainControl CloseSocekt error[%1] Program error.
13006 FFIdConnection Socket Close Error Program error.
WatchEx Message [%1] Error Code [%2]
13006 FFIdRuMain Socket Close Error Program error.
ControlEx Message [%1] Error Code [%2]
13006 FFInput It failed that [%1] gets the The “SysConfigDB” key was not found in Reinstall the system.
connection string of SYS DB Directory.ini.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-64
Appx MT 1-65
Event Event Source Description Causes Remedies Remarks
13006 FFCustomMsgBox List For Modaless MessageBox The modeless message box management Restart the server computer.
Management New Error. table was not successfully created.
[%1] This error is attributable to resource
insufficiency or system instability.
13007 FFIdConnection CreateThread error (%1).%n[%2] Program error.
Watch
13007 FFIdMenuChange [%1] failed in the acquisition of The connection character string was not Reinstall the system.
number of records of display properly registered in the display group
menu data table.
13007 FFIdRuMainControl CreateThread error[%1] Program error.
13007 FFIdConnection Thread Create Error Program error.
WatchEx Message [%1] Error Code [%2]
13007 FFIdRuMain Thread Create Error Program error.
ControlEx Message [%1] Error Code [%2]
13007 FFInput It failed that [%1] connects to SYS The connection character string was not Reinstall the system.
DB properly registered for the “SysConfigDB”
key in Directory.ini.
13008 FFIdMenuChange [%1] failed in the display menu Not properly registered to the display group Reinstall the system.
data acquisition table.
13008 FFIdRuMainControl Not Send Message Before Ack Program error.
Returned [%1]
13008 FFIdConnection Message Send Error A connection error occurred. Restore the RU connection to normal.
WatchEx Message [%1] Error Code [%2]
13008 FFIdRuMain Message Send Error [%1] A connection error occurred. Restore the RU connection to normal.
ControlEx WSAGetLastError = [%2]
13008 FFInput It failed that [%1] calls the The message database did not exist or the Reinstall the system.
CUSTOM MESSAGE BOX (%2) program was faulty.
13008 FFCustomMsgBox An exception error occurred. An exception error occurred. Restart the server computer.
[%1]
%2
13009 FFIdConnection LogFile Name Make error The “Log” key was not found in Reinstall the system.
Watch (%1).%n[%2] Directory.ini.
13009 FFIdMenuChange [%1] failed in the liberating The connection to the display menu table Restart. If the same symptom recurs,
processing of the display menu was not successfully closed. perform a reinstallation.
data acquisition
13009 FFIdRuMainControl LogFile Name Make error[%1] The “Log” key was not found in Reinstall the system.
Directory.ini.
13009 FFIdConnection Log File Name Make Error The “Log” key was not found in Register the “Log” key in Directory.ini.
WatchEx Message [%1] Error Code [%2] Directory.ini.
13009 FFIdRuMain Log File Name Make Error The “Log” key was not found in Register the “Log” key in Directory.ini.
ControlEx Message [%1] Error Code [%2] Directory.ini.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-65
Appx MT 1-66
Event Event Source Description Causes Remedies Remarks
13009 FFCustomMsgBox Common function error occurred. The common function returned an error. Restart the server computer.
[%1]
%2
13009 FFInput It failed that [%1] gets the Patient Program error.
Information
13010 FFIdConnection DB Connect error (%1).%n[%2] “SysConfigDB” key was not found in Reinstall the system.
Watch Directory.ini or SysConfig.mdb did not exist
in the specified path.
13010 FFIdMenuChange [%1] failed in the termination of The connection to the display menu table Restart. If the same symptom recurs,
the display menu data acquisition was not successfully closed. perform a reinstallation.
13010 FFIdRuMainControl DB Connect error[%1] “SysConfigDB” key was not found in Reinstall the system.
Directory.ini or SysConfig.mdb did not exist
in the specified path.
13010 FFIdConnection DB Connect Error “SysConfigDB” key was not found in Properly register the “SysConfigDB” key in
WatchEx Message [%1] Error Code [%2] Directory.ini or SysConfig.mdb did not exist Directory.ini.
in the specified path.
13010 FFIdRuMain DB Connect Error “SysConfigDB” key was not found in Properly register the “SysConfigDB” key in
ControlEx Message [%1] Error Code [%2] Directory.ini or SysConfig.mdb did not exist Directory.ini.
in the specified path.
13010 FFInput It failed that [%1] initializes [%2] Program error.
13010 FFCustomMsgBox ActiveX Data Objects (ADO) Error. The database was not successfully Restart the server computer.
ErroNo:%1 operated.
Source:%2
Description:%3
13011 FFIdConnection DB Read error (%1).%n[%2] The “EchoInterval”, “ComBreakTimeout1”“ Reinstall the system.
Watch PortFrupStatus”, or
“EnableLogFrupConnect” key was not
found in SysConfig.mdb.
13011 FFIdMenuChange The code of the specified group Program error.
does not exist in [%1]
13011 FFIdRuMainControl DB Read error[%1] The “PortFrupMain”, “AckTimeout”, or Reinstall the system.
“EnableLogFrupMain” key was not found in
SysConfig.mdb.
13011 FFIdConnection DB Read error The “EchoInterval”, “ComBreakTimeout1”“ Ensure that the “EchoInterval”,
WatchEx Message [%1] Error Code [%2] PortFrupStatus”, or “ComBreakTimeout1”, “PortFrupStatus”,
“EnableLogFrupConnect” key was not and “EnableLogFrupConnect” keys are all
found in SysConfig.mdb. registered in SysConfig.mdb.
13011 FFIdRuMain DB Read error The “PortFrupMain”, “AckTimeout”, or Ensure that the “PortFrupMain”,
ControlEx Message [%1] Error Code [%2] “EnableLogFrupMain” key was not found in “AckTimeout”, and “EnableLogFrupMain”
SysConfig.mdb. keys are all registered in SysConfig.mdb.
13011 FFInput It failed that [%1] gets the window The “ScallHight”/“ScallWidth” key was not Reinstall the system.
size registered in the registry.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-66
Appx MT 1-67
Event Event Source Description Causes Remedies Remarks
13012 FFIdConnection DB Close error (%1).%n[%2] Program error.
Watch
13012 FFIdMenuChange The code of the specified menu Program error.
does not exist in [%1]
13012 FFIdRuMainControl DB Close error[%1] Program error.
13012 FFIdConnection DB Close Error Program error.
WatchEx Message [%1] Error Code [%2]
13012 FFIdRuMain DB Close Error Program error.
ControlEx Message [%1] Error Code [%2]
13012 FFInput It failed that [%1] make the pipe Program error.
13013 FFIdMenuChange It failed that [%1] get the folder The “Bitmap” key was not found in Reinstall the system.
path to Bitmap Directory.ini.
13013 FFIdConnection Configuration Error Program error.
WatchEx Message [%1] Error Code [%2]
13013 FFIdRuMain Configuration error[%1] The program was faulty or SysConfig.mdb
ControlEx WSAGetLastError = [%2] was abnormal.
13013 FFInput It failed that [%1] closes Program error.
connection with RU [%2]
13014 FFIdConnection Ack Message Time Out The connection to the RU was closed or an Check the connection to the RU.
Watch (%1).%n[%2] error occurred in the connection.
13014 FFIdMenuChange It failed that [%1] get the bitmap to “Id_PrevPage_U.bmp”/“Id_PrevPage_ There is no operational problem (the button
Previous Page D.bmp”/“Id _PrevPage_X.bmp” was not might not normally be displayed).
found in the path to an image folder or the If you feel uncomfortable, reinstall the
image format was illegal. CR-IR 391CL.
13014 FFIdRuMainControl Ack Message Time Out[%1] The connection to the RU was closed or an Check the connection to the RU.
error occurred in the connection.
13014 FFIdConnection Ack Message Time Out The connection to the RU was closed or an Restore the RU connection to normal.
WatchEx Message [%1] Error Code [%2] error occurred in the connection.
13014 FFIdRuMain Ack Message Time Out[%1] The connection to the RU was closed or an Restore the RU connection to normal.
ControlEx WSAGetLastError = [%2] error occurred in the connection.
13014 FFInput [%1] No RU Used Although the FRUP option is selected, the Check settings.
RU connection setting is not found in
NetConfig. There are inconsistencies
between the option settings and Config
settings.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-67
Appx MT 1-68
Event Event Source Description Causes Remedies Remarks
13014 ImportImageFolder ErrorCode:%1%nSubSystem:%2 A message related to a system operation. Nothing particular. %1=Error Code: The code that uniquely
AccessCom %nSourceFile:%3%nSpotCode: identifies an error.
%4%n Arbitrary Information %2=Subsystem: The subsystem where an
Details. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
13015 FFIdMenuChange It failed that [%1] get the bitmap to “Id_NextPage_U.bmp”/“Id_NextPage_ There is no operational problem (the button
Next Page D.bmp”/“Id _NextPage_X.bmp” was not might not normally be displayed).
found in the path to an image folder or the If you feel uncomfortable, reinstall the
image format was illegal. CR-IR 391CL.
13015 FFIdRuMainControl Thread End Error[%1]
13015 FFIdConnection Thread End Error Program error.
WatchEx Message [%1] Error Code [%2]
13015 FFIdRuMain Thread End Error[%1] Program error.
ControlEx WSAGetLastError = [%2]
13015 FFInput [%1] failed in setting DICOM data Program error.
[%2]
13016 FFIdConnection Memory Error Program error.
WatchEx Message [%1] Error Code [%2]
13016 FFIdRuMain Error[%1] Program error.
ControlEx WSAGetLastError = [%2]
13016 FFInput [%1] failed in the acquisition of Program error.
DICOM data [%2]
13017 FFIdConnection RU Host Unknown Error The error is attributable to improper RU
WatchEx Message [%1] Error Code [%2] setup for the CR-IR 391CL or a faulty
program.
13017 FFIdRuMain RU Host Unknown Error The error is attributable to improper RU
ControlEx Message [%1] Error Code [%2] setup for the CR-IR 391CL or a faulty
program.
13018 FFInput The code of the specified group Program error.
does not exist in [%1]
13019 FFInput The code of the specified menu Program error.
does not exist in [%1]
13020 FFInput RU Error DB Connect Error in The connection character string was not Reinstall the system.
[%1] properly registered for the
“RuErrorDataDB” key in Directory.ini or the
RU error information database did not
exist.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-68
Appx MT 1-69
Event Event Source Description Causes Remedies Remarks
13021 FFInput RU Error Data Get Error in [%1] The window number sent from the RU was Ensure that the RU version agrees with the
not found in the RU error information RU error information database version.
database.
13022 FFInput RU Status DB Connection String The connection character string was not Reinstall the system.
Get Error in [%1] properly registered for the
“RuStatusDataDB” key in Directory.ini.
13023 FFIdPatInfoInput %1 (%2) : Patient Information The patient information contained illegal Correct the patient information setup.
Check Error%n information.
Item [%3]%n
Error [%4]
13023 FFInput RU Status DB Connect Error in The connection character string was not Reinstall the system.
[%1] properly registered for the
“RuStatusDataDB” key in Directory.ini or
the RU error information database did not
exist.
13024 FFIdPatInfoInput %1 (%2) : Bitmap Image Get “Id_LocalSearch_U.bmp”/“Id_ Place “Id_LocalSearch_U.bmp”, “Id_
Error%n LocalSearch_D.bmp”/“Id_LocalSearch_ LocalSearch_D.bmp”, and “Id_
BMP File [%3] X.bmp” was not found in the path to an LocalSearch_X.bmp” in the path to the
image folder or the image format was folder in which images are positioned.
illegal.
13024 FFInput RU Status Data Get Error in [%1] The status number sent from the RU was Ensure that the RU version agrees with the
not found in the RU error information RU status information database version.
database.
13025 FFIdPatInfoInput %1 (%2) : Patient Info Get The patient information database is Repair the patient information database.
Error%n damaged.
Error [%3]%n
RetCode [%4]
13025 FFInput %1%n%2%n%3%n%4%n%5%n Program error.
%6%n%7%0
13026 FFIdPatInfoInput %1 (%2) : Patient Info Set Patient information to be registered Enter correct patient information or repair
Error%n included illegal information items or patient patient information database.
Error [%3]%n information database was damaged.
RetCode [%4]
13027 FFIdPatInfoInput %1 (%2) : Patient Info Not No matching patient information was found.
Correspond%n
RetCode [%3]%n
13027 FFInput %1%n%2%n%3%n%4%n%5%n Control information Nothing particular.
%6%n%7%0
13028 FFInput %1%n%2%n%3%n%4%n%5%n Program error.
%6%n%7%0
13030 FFInput %1%n%2%n%3%n%4%n%5%n Control information Nothing particular.
%6%n%7%0
13031 FFInput [%s] %s (%s) : Log Output The system setup database was damaged. Reinstall the system.
Directory Get Error

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-69
Appx MT 1-70
Event Event Source Description Causes Remedies Remarks
13033 FFInput [%s] %s (%s) : LR button cannot The range was changed by the Service Nothing particular.
be concave set Utility.
13034 FFInput [%s] %s (%s) : TB button cannot The range was changed by the Service Nothing particular.
be concave set Utility.
13035 FFInput [%s] %s (%s) : TBLR button The range was changed by the Service Nothing particular.
cannot be concave set Utility.
13036 FFInput [%s] %s (%s) : rotation button The range was changed by the Service Nothing particular.
cannot be concave set Utility.
13037 FFInput [%s] %s (%s) : Message Table The “MsgTableName” key was not found in Reinstall the system.
Name Get Error the system setup database.
13038 FFInput [%s] %s (%s) : StrDB Connection The “LangStrDB” key was not found in Reinstall the system.
String Get Error Directory.ini.
13039 FFInput [%s] %s (%s) : StrDB Connect The connection character string was not Reinstall the system.
Error properly registered for the “LangStrDB” key
in Directory.ini.
13040 FFInput [%s] %s (%s) : SysDB Connection The “SysConfigDB” key was not found in Reinstall the system.
String Get Error Directory.ini.
13041 FFInput [%s] %s (%s) : SysDB Connect The connection character string was not Reinstall the system.
Error properly registered for the “SysConfigDB”
key in Directory.ini.
13052 FFInput [%s] %s (%s) : Failed MenuDB The menu database access initialization Reinstall the system.
Initialize process was not successfully performed.
13053 FFInput [%s] %s (%s) : Menu Data in The menu information was not successfully Reinstall the system.
ImageDB Get Error acquired from the menu database.
13054 FFInput [%s] %s (%s) : Menu Parameter The menu parameter information was not Reinstall the system.
Data in ImageDB Get Error successfully acquired from the menu
database.
13055 FFInput [%s] %s (%s) : Failed MenuDB The menu database access termination Reinstall the system.
Termination process was not successfully performed.
13056 FFInput [%s] %s (%s) : NetDB Connection The “NetConfigDB” key was not found in Reinstall the system.
Character String Get Error Directory.ini.
13057 FFInput [%s] %s (%s) : Failed NetDB The connection character string was not Reinstall the system.
Connection properly registered for the “NetConfigDB”
key in Directory.ini.
13058 FFInput [%s] %s (%s) : NetDB Data Get The network setup database was Reinstall the system.
Error damaged.
13059 FFInput [%s] %s (%s) : Failed Create New An attempt to create new DICOM data Restart. If the same symptom frequently
DICOM Data failed. occurs, perform a reinstallation and then
initialize the image database.
13060 FFInput [%s] %s (%s) : DICOM Data Get The DICOM data was not successfully Restart. If the same symptom frequently
Error acquired. occurs, perform a reinstallation and then
initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-70
Appx MT 1-71
Event Event Source Description Causes Remedies Remarks
13061 FFInput [%s] %s (%s) : DICOM Data Set An attempt to set up DICOM data failed. Restart. If the same symptom frequently
Error occurs, perform a reinstallation and then
initialize the image database.
13062 FFInput [%s] %s (%s) : DICOM Data The DICOM data was not successfully Restart. If the same symptom frequently
Delete Error deleted. occurs, perform a reinstallation and then
initialize the image database.
13063 FFInput [%s] %s (%s) : DICOM Data Load The DICOM data was not successfully Restart. If the same symptom frequently
Error loaded. occurs, perform a reinstallation and then
initialize the image database.
13064 FFInput [%s] %s (%s) : DICOM Data Save The DICOM data was not successfully Restart. If the same symptom frequently
Error saved. occurs, perform a reinstallation and then
initialize the image database.
13065 FFInput [%s] %s (%s) : DICOM Data Free The DICOM data was not successfully Restart. If the same symptom frequently
Error opened. occurs, perform a reinstallation and then
initialize the image database.
13066 FFInput [%s] %s (%s) : Failed in Padding The “IdPadding” key was not found in the Reinstall the system.
Acquisition[Id#] system setup database.
13067 FFInput [%s] %s (%s) : Failed in Padding The “ExaminationNoPadding” key was not Reinstall the system.
Acquisition[Exam#] found in the system setup database.
13068 FFInput [%s] %s (%s) : Failed in Format The “DateFormat” key was not found in the Reinstall the system.
Acquisition[Date Of Birth] system setup database.
13069 FFInput [%s] %s (%s) : Cannot Access The requesting department database was Reinstall the system.
Data Base[Depart.mdb] not found in the path indicated by the
connection character string.
The requesting department table did not
exist.
13070 FFInput [%s] %s (%s) : Displayed Item Is The “FieldDepartList” key was not found in Reinstall the system.
Not Understood[Depart List] the system setup database.
13071 FFInput [%s] %s (%s) : Failed in Program error.
Acquisition[Depart]
13072 FFInput [%s] %s (%s) : Failed in The “DepartDB” key was not found in Reinstall the system.
Connected String Directory.ini.
Acquisition[Depart]
13073 FFInput [%s] %s (%s) : Cannot Access The technician’s database was not found Reinstall the system.
Data Base[Paramedic.mdb] in the pass indicated by the connection
character string or the technician’s table
did not exist.
13074 FFInput [%s] %s (%s) : Displayed Item Is The “FieldParamedicList” key was not Reinstall the system.
Not Understood[Paramedic List] found in the system setup database.
13075 FFInput [%s] %s (%s) : Failed in Program error.
Acquisition[Paramedic]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-71
Appx MT 1-72
Event Event Source Description Causes Remedies Remarks
13076 FFInput [%s] %s (%s) : Failed in The “ParamedicDB” key was not found in Reinstall the system.
Connected String Directory.ini.
Acquisition[Paramedic]
13077 FFInput [%s] %s (%s) : Failed in Window The registry was damaged. Reinstall the system.
Size Acquisition
13078 FFInput [%s] %s (%s) : Failed in The “ExposureListEraset” key was not Reinstall the system.
ExposureList Erase found in the system setup database.
13079 FFInput [%s] %s (%s) : Config Directory The “Confdig” key was not found in Reinstall the system.
Character String Get Error Directory.ini.
13081 FFInput [%s] %s (%s) : StrDB Message The image database was damaged. Reinstall the system.
String Get Error
13082 FFInput [%s] %s (%s) : IP-Address (RU) The network setup database was Reinstall the system.
Get Error damaged.
13083 FFInput [%s] %s (%s) : Initialize Timeout The system was unstable. Restart.
<InImg>
13084 FFInput [%s] %s (%s) : Terminate Error The system was unstable. Restart.
<InImg>
13085 FFInput [%s] %s (%s) : Terminate Timeout The system was unstable. Restart.
<InImg>
13086 FFInput [%s] %s (%s) : Input Method Error The system was unstable. Restart.
<InImg>
13087 FFInput [%s] %s (%s) : Original Image The system was unstable. Restart.
Input Failure <InImg>
13088 FFInput [%s] %s (%s) : Image Processing The system was unstable. Restart.
Trouble <InImg>
13089 FFInput [%s] %s (%s) : Menu Read Error The image database or information file is Reinstall the system.
<IdExposureList> damaged.
13090 FFIdDepartSelect %1 (%2) : Invalid Depart Code%n Directory.ini was damaged. Reinstall the system.
Code [%3]
13090 FFIdParamedic %1 (%2) : Invalid Paramedic Directory.ini was damaged. Reinstall the system.
Select Code%n
Code [%3]
13090 FFInput [%s] %s (%s) : Examination Program error.
Terminate Error <IdExposureList>
13090 FFIdIndividualSelect %1 (%2) : Invalid Depart/ Directory.ini was damaged. Repair Directory.ini.
Paramedic Code%n
Code [%3]
13091 FFIdDepartSelect %1 (%2) : Invalid Depart Name The database was damaged. Reinstall the system.
(SBCS)%n
Name (SBCS) [%3]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-72
Appx MT 1-73
Event Event Source Description Causes Remedies Remarks
13091 FFIdParamedic %1 (%2) : Invalid Paramedic The database was damaged. Reinstall the system.
Select Name (SBCS)%n
Name (SBCS) [%3]
13091 FFInput [%s] %s (%s) : Input Method Error Program error.
<IdExposureList>
13091 FFIdIndividualSelect %1 (%2) : Invalid Depart/ The database was damaged. Repair the database.
Paramedic Name (SBCS)%n
Name (SBCS) [%3]
13092 FFIdDepartSelect %1 (%2) : Invalid Depart Name Program error.
(DBCS)%n
Name (DBCS) [%3]
13092 FFIdParamedic %1 (%2) : Invalid Paramedic Program error.
Select Name (DBCS)%n
Name (DBCS) [%3]
13092 FFInput [%s] %s (%s) : Input End Method Program error.
Error <IdExposureList>
13092 FFIdIndividualSelect %1 (%2) : Invalid Depart/ Program error.
Paramedic Name (DBCS)%n
Name (DBCS) [%3]
13093 FFInput [%s] %s (%s) : Priority Change Program error.
Method Error <IdExposureList>
13094 FFInput [%s] %s (%s) : Message Send The system was unstable. Restart.
Error <IpcInfCom>
13095 FFInput [%s] %s (%s) : State Change Program error.
Method Error <RU>
13096 FFInput [%s] %s (%s) : Request Command The RU side might be faulty (a command Check the RU status.
Not Executed <RU> was not executed although it was
requested).
13097 FFInput [%s] %s (%s) : State Info Get Program error.
Error <RU>
13098 FFIdPatInfoInput %1 (%2) : %n A general-purpose message related to If an error is encountered, a custom
[%3]%n patient information input (for error message box appears. Follow the
%4%n indication/information display). instructions set forth in the custom
%5 message box.
13098 FFInput [%s] %s (%s) : Reconnect Error The line was abnormal.
<RU>
13098 FF32LIB FF32lib A WIN32 system library An error occurred when calling up the Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
error occurred. [%1]%n%2 WIN32 API. information
13098 FFNetDB FFNetDB A WIN32 system library An error occurred when calling up the Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
error occurred. [%1]%n%2 WIN32 API. information

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-73
Appx MT 1-74
Event Event Source Description Causes Remedies Remarks
13099 FFIdMenuItem Unknown error has occurred [%1] Program error.
(%2)
13099 FFInput [%s] %s (%s) : Disconnect Error The line was abnormal.
<RU>
13099 FF32LIB FF32lib An unknown error An exception error occurred. Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
occurred. [%1]%n%2 information
13099 FFNetDB FFNetDB An unknown error An exception error occurred. Restart the server computer. [%1, %2, %3, %4, %5]: Detailed
occurred. [%1]%n%2 information
13102 FFInput [%s] %s (%s) : Failed in Display Program error.
Group Acquisition[Free]
13103 FFInput [%s] %s (%s) : Failed in Display The “DisplayDataDB” key was not found in Reinstall the system.
Menu Acquisition[Initialize] Directory.ini.
13104 FFInput [%s] %s (%s) : Failed in Display The menu database is damaged. Reinstall the system.
Menu Acquisition[Record]
13105 FFInput [%s] %s (%s) : Failed in Display Program error.
Menu Acquisition
13106 FFInput [%s] %s (%s) : Failed in Display Program error.
Menu Acquisition[Free]
13107 FFInput [%s] %s (%s) : Failed in Display Program error.
Menu Acquisition[Endding ]
13108 FFInput [%s] %s (%s) : Failed in Exposure The menu database is damaged. Reinstall the system.
Menu Acquisition
13109 FFInput [%s] %s (%s) : Next Set Number The registry was damaged. Reinstall the system.
Data Get Error
13110 FFInput [%s] %s (%s) : Next Set Number The registry was damaged. Reinstall the system.
Data Set Error
13111 FFInput [%s] %s (%s) : System ID Data The system setup database was damaged. Reinstall the system.
Get Error
13112 FFInput [%s] %s (%s) : Auto Distribution The system setup database was damaged. Reinstall the system.
Data Get Error
13113 FFInput [%s] %s (%s) : Enable Selector The system setup database was damaged. Reinstall the system.
Data Get Error
13114 FFInput [%s] %s (%s) : Auto Menu Select The system setup database was damaged. Reinstall the system.
Data Get Error
13115 FFInput [%s] %s (%s) : Next Set Number The system setup database was damaged. Reinstall the system.
Min Data Get Error
13116 FFInput [%s] %s (%s) : Next Set Number The system setup database was damaged. Reinstall the system.
Max Data Get Error

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-74
Appx MT 1-75
Event Event Source Description Causes Remedies Remarks
13117 FFInput [%s] %s (%s) : Image UID Issue Program error.
Error
13118 FFInput [%s] %s (%s) : Series Instance Program error.
UID Issue Error
13119 FFInput [%s] %s (%s) : Failed in Auto Program error.
Distribution
13120 FFInput [%s] %s (%s) : Failed in Getting The database was not found or the Reinstall the system.
ID-Online Port# associated key did not exist.
13121 FFInput [%s] %s (%s) : Failed in ID-Online The database was not found or the Reinstall the system.
Device Name associated key did not exist.
13122 FFInput [%s] %s (%s) : RU Status DB Directory.ini was damaged. Reinstall the system.
Connection String Get Error
13123 FFInput [%s] %s (%s) : Failed in selectable The “SelectableDirection” key was not Reinstall the system.
direction found in the system setup database or its
value was incorrect.
13124 FFInput [%s] %s (%s) : Failed in The “SelectableFormat” key was not found Reinstall the system.
Selectable Image Format in the system setup database or its value
Acquisition was incorrect.
13125 FFInput [%s] %s (%s) : FilmMarkDB The “FilmMarkDB” key was not found in Reinstall the system.
Connection String Get Error Directory.ini.
13126 FFInput [%s] %s (%s) : FilmMarkDB The connection character string was not Reinstall the system.
Connect Error properly registered for the “FilmMarkDB”
key in Directory.ini.
13127 FFInput [%s] %s (%s) : FilmMarkDB Get Program error.
Error [Film Mark Information]
13128 FFInput [%s] %s (%s) : Failed in Limit Film The “LimitFilmCopy” key was not found in Reinstall the system.
Copy Acquisition the system setup database or its value was
incorrect.
13129 FCRWeb ErrorCode:%1%nSubSystem:%2 The RU operation record was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully deleted. An internal system perform a reinstallation. identifies an error.
%4%nCan not delete RU-control- error occurred. %2=Subsystem: The subsystem where an
result from database. RU-control- error occurred.
result already deleted by other %3=Source File: The program file where
user/process. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
13129 FFInput [%s] %s (%s) : Thumbnail Program error.
Creating Trouble <InImg>
13130 FFInput [%s] %s (%s) : ID Change Method Program error.
Error <InImg>

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-75
Appx MT 1-76
Event Event Source Description Causes Remedies Remarks
13131 FFInput [%s] %s (%s) : Failed in The “SelectableEdrMode” key was not Reinstall the system.
Selectable EDR Mode Acquisition found in the system setup database or its
value was incorrect.
13132 FFInput [%s] %s (%s) : Failed in The “SelectableFunction” key was not Reinstall the system.
Selectable Function Acquisition found in the system setup database or its
value was incorrect.
13133 FFInput [%s] %s (%s) : ID Change Method Program error.
Error <QABase>
13134 FFInput [%s] %s (%s) : Failed in The “SelectableFilingMode” key was not Reinstall the system.
Selectable EDR Mode Acquisition found in the system setup database or its
value was incorrect.
13135 FFInput [%s] %s (%s) : NetDB Data Get An attempt to acquire a connection Reinstall the system.
Error character string from the network setup
database failed, or the network setup
database was not found.
13136 FFInput [%s] %s (%s) : Failed in Enable The “EnableDistributionCode” key was not Reinstall the system.
DistributionCode Acquisition found in the system setup database or its
value was incorrect.
13137 FFInput [%s] %s (%s) : Failed in Enable The “EnableFileString” key was not found Reinstall the system.
FileString Acquisition in the system setup database or its value
was incorrect.
13138 FFInput [%s] %s (%s) : Failed in Enable The “EnableFunction” key was not found in Reinstall the system.
Function Acquisition the system setup database or its value was
incorrect.
13139 FFInput [%s] %s (%s) : Terminate Error Program error.
<IdExposureList>
13140 FFInput [%s] %s (%s) : Terminate Error Program error.
<IdHome>
13141 FFInput [%s] %s (%s) : List Update Error Program error.
<IdHome>
13142 FFInput [%s] %s (%s) : Study List Initialize Program error.
Error [Registered]
13143 FFInput [%s] %s (%s) : Study List Initialize Program error.
Error [QaWaiting]
13144 FFInput [%s] %s (%s) : Study List Initialize Program error.
Error [OutputWaiting]
13145 FFInput [%s] %s (%s) : Study List Initialize Program error.
Error [Outputted]
13146 FFInput [%s] %s (%s) : Study List Initialize Program error.
Error [All]
13147 FFInput [%s] %s (%s) : Study List Initialize Program error.
Error [Today]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-76
Appx MT 1-77
Event Event Source Description Causes Remedies Remarks
13148 FFInput [%s] %s (%s) : Study List Update Program error.
Error [Registered]
13149 FFInput [%s] %s (%s) : Study List Update Program error.
Error [QaWaiting]
13150 FFInput [%s] %s (%s) : Study List Update Program error.
Error [OutputWaiting]
13151 FFInput [%s] %s (%s) : Study List Update Program error.
Error [Outputted]
13152 FFInput [%s] %s (%s) : Study List Update Program error.
Error [All]
13153 FFInput [%s] %s (%s) : Study List Update Program error.
Error [Today]
13154 FFInput [%s] %s (%s) : Study Instance Program error.
UID Get Error <IdHome>
13155 FFInput [%s] %s (%s) : Study Instance Program error.
UID Get Error IdHome>
13156 FFInput [%s] %s (%s) : QA Start Method Program error.
Error <QABase>
13157 FFInput [%s] %s (%s) : Finish Mode Get The system setup database was damaged. Reinstall the system.
Error
13158 FFInput [%s] %s (%s) : RU Error DB The “RuErrorDataDB” key was not found in Reinstall the system.
Connection String Get Error Directory.ini.
13159 FFInput [%s] %s (%s) : RU Error DB Table The “MsgTableName” key was not found in Reinstall the system.
Name Get Error the system setup database.
13160 FFInput [%s] %s (%s) : Call Error [RU The specified ID was not registered in Reinstall the system.
Error CUSTOM MESSAGE BOX] “RuErrorDataDB“ or the custom message
box was not successfully called.
13161 FFInput [%s] %s (%s) : Failed Display The program was faulty or the image file Restart. If the same symptom frequently
Thumbnail Image was damaged. occurs, perform a reinstallation and then
initialize the image database.
13162 FFInput [%s] %s (%s) : Ip Size Unit (Inch/ The system setup database was damaged. Reinstall the system.
Metric) Get Error
13163 FFInput [%s] %s (%s) : RU Utility Start Program error.
Method Error <IdStatusBase>
13164 FFInput [%s] %s (%s) : Image Proc End Program error.
Method Error <IdExposureList>
13165 FFInput [%s] %s (%s) : Image Size Code RU-dependent symptom. Check the RU status.
Specify Error
13166 FFInput [%s] %s (%s) : Pantomo Setting The system setup database was damaged. Repair the system setup database.
Get Error

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-77
Appx MT 1-78
Event Event Source Description Causes Remedies Remarks
13167 FFInput [%s] %s (%s) : RU Error Info Get The RU error database was damaged. Reinstall the RU software.
Error
13168 FFInput [%s] %s (%s) : RU Status Info Get The RU status information database was Reinstall the RU software.
Error damaged.
13169 FFInput [%s] %s (%s) : Thumbnail End Program error.
Method Error <IdExposureList>
13170 FFInput [%s] %s (%s) : Study List Setting Program error.
Save Error [Registered]
13171 FFInput [%s] %s (%s) : Study List Setting Program error.
Save Error [QaWaiting]
13172 FFInput [%s] %s (%s) : Study List Setting Program error.
Save Error [OutputWaiting]
13173 FFInput [%s] %s (%s) : Study List Setting Program error.
Save Error [Outputted]
13174 FFInput [%s] %s (%s) : Study List Setting Program error.
Save Error [All]
13175 FFInput [%s] %s (%s) : Study List Setting Program error.
Save Error [Today]
13176 FFInput [%s] %s (%s) : Study List Program error.
Customize Error
13177 FFInput [%s] %s (%s) : Default Menu The system setup database was damaged. Reinstall the system.
Code Get Error
13178 FFInput [%s] %s (%s) : Next Multi Frame The registry was damaged. Reinstall the system.
Pair Code Data Get Error
13179 FFInput [%s] %s (%s) : Next Multi Frame The registry was damaged. Reinstall the system.
Pair Code Data Set Error
13180 FFInput [%s] %s (%s) : Series Generation The system setup database was damaged. Reinstall the system.
Type Data Get Error
13181 FFInput [%s] %s (%s) : Multi Frame UID The system setup database was damaged. Reinstall the system.
Information Get Error
13182 FFInput [%s] %s (%s) : Failed in Getting The database was not found or the Reinstall the system.
XCON Port# associated key did not exist.
13183 FFInput [%s] %s (%s) : Failed in XCON The database was not found or the Reinstall the system.
Device Name associated key did not exist.
13187 FFInput [%s] %s (%s) : Font Name Get The “Font” key was not found in the There is no operational problem (garbled
Error registry. characters may be displayed). If you feel
uncomfortable, reinstall the CR-IR 391CL.
13188 FFInput [%s] %s (%s) : Font Size Get The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled
Error ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel
found in the registry. uncomfortable, reinstall the CR-IR 391CL.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-78
Appx MT 1-79
Event Event Source Description Causes Remedies Remarks
13189 FFInput [%s] %s (%s) : Multibyte Flag Get The “Multibyte” key was not found in the Reinstall the system.
Error registry.
13190 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Id#] Directory.ini or the ID “30700” was not
registered in the character string database.
13191 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Exam#] Directory.ini or the ID “30701” was not
registered in the character string database.
13192 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[SBCS Patient Name] Directory.ini or the ID “30702” was not
registered in the character string database.
13193 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[DBCS Patient Name] Directory.ini or the ID “30704” was not
registered in the character string database.
13194 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Sex] Directory.ini or the ID “30704” was not
registered in the character string database.
13195 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Sex M] Directory.ini or the ID “30705” was not
registered in the character string database.
13196 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Sex F] Directory.ini or the ID “30706” was not
registered in the character string database.
13197 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Sex O] Directory.ini or the ID “30707” was not
registered in the character string database.
13198 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Date Of Birth] Directory.ini or the ID “0708” was not
registered in the character string database.
13199 FFInput [%s] %s (%s) : Failed in Limitation The “IdLength” key was not found in the Reinstall the system.
No Acquisition[Id#] system setup database.
13200 FFInput [%s] %s (%s) : Failed in Limitation The “ExaminationNoLength” key was not Reinstall the system.
No Acquisition[Exam#] found in the system setup database.
13201 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Depart] Directory.ini or the ID “30800” was not
registered in the character string database.
13202 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Paramedic] Directory.ini or the ID “30800” was not
registered in the character string database.
13203 FFInput [%s] %s (%s) : Image Folder Path The “Bitmap” key was not found in Reinstall the system.
Get Error Directory.ini.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-79
Appx MT 1-80
Event Event Source Description Causes Remedies Remarks
13204 FFInput [%s] %s (%s) : [Clear]Button “Id_Clear_U.bmp”/“Id_Clear_D.bmp”/“Id_ There is no operational problem (the button
Image Get Error Clear_ X.bmp” was not found in the path to might not normally be displayed).
an image folder or the image format was If you feel uncomfortable, reinstall the
illegal. CR-IR 391CL.
13205 FFInput [%s] %s (%s) : [Ok]Button Image “Id_Ok_U.bmp”/“Id_Ok_D.bmp”/“Id_Ok_ There is no operational problem (the button
Get Error X.bmp” was not found in the path to an might not normally be displayed).
image folder or the image format was If you feel uncomfortable, reinstall the
illegal. CR-IR 391CL.
13206 FFInput [%s] %s (%s) : [Cancel]Button “Id_Cancel_U.bmp”/“Id_Cancel_ There is no operational problem (the button
Image Get Error D.bmp”/“Id_Cancel_X.bmp” was not found might not normally be displayed).
in the path to an image folder or the image If you feel uncomfortable, reinstall the
format was illegal. CR-IR 391CL.
13207 FFInput [%s] %s (%s) : [Plus]Button Image “Id_Plus_U.bmp”/“Id_Plus_D.bmp”/“Id_ There is no operational problem (the button
Get Error Plus_X.bmp” was not found in the path to might not normally be displayed).
an image folder or the image format was If you feel uncomfortable, reinstall the
illegal. CR-IR 391CL.
13208 FFInput [%s] %s (%s) : [Minus]Button “Id_Minus_U.bmp”/“Id_Minus_D.bmp”/“Id_ There is no operational problem (the button
Image Get Error Minus_ X.bmp” was not found in the path might not normally be displayed).
to an image folder or the image format was If you feel uncomfortable, reinstall the
illegal. CR-IR 391CL.
13209 FFInput [%s] %s (%s) : [Next Page]Button “Id_NextPage_U.bmp”/“Id_NextPage_ There is no operational problem (the button
Image Get Error D.bmp”/“Id _NextPage_X.bmp” was not might not normally be displayed).
found in the path to an image folder or the If you feel uncomfortable, reinstall the
image format was illegal. CR-IR 391CL.
13210 FFInput [%s] %s (%s) : [Previous Page] “Id_PrevPage_U.bmp”/“Id_PrevPage_ There is no operational problem (the button
Button Image Get Error D.bmp”/“Id _PrevPage_X.bmp” was not might not normally be displayed).
found in the path to an image folder or the If you feel uncomfortable, reinstall the
image format was illegal. CR-IR 391CL.
13211 FFInput [%s] %s (%s) : RU Watch The line was abnormal. Check the line.
Connection Disconnected
13212 FFInput [%s] %s (%s) : No ACK Returned The line was abnormal. Check the line.
in RU Watch Connection
13213 FFInput [%s] %s (%s) : RU Control The line was abnormal. Check the line.
Connection Disconnected
13214 FFInput [%s] %s (%s) : No ACK Returned The line was abnormal. Check the line.
in RU Control Connection
13215 FFInput [%s] %s (%s) : Model Code Get Program error.
Error <RU>
13216 FFInput [%s] %s (%s) : FRUP Version Get Program error.
Error <RU>
13217 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Complete] Directory.ini or the ID “30202” was not
registered in the character string database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-80
Appx MT 1-81
Event Event Source Description Causes Remedies Remarks
13218 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[QA Unfinished] Directory.ini or the ID “30201” was not
registered in the character string database.
13219 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Interrupt] Directory.ini or the ID “30200” was not
registered in the character string database.
13220 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Cancel] Directory.ini or the ID “30203” was not
registered in the character string database.
13221 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[New Study] Directory.ini or the ID “30500” was not
registered in the character string database.
13222 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Registered] Directory.ini or the ID “30501” was not
registered in the character string database.
13223 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[QA Waiting] Directory.ini or the ID “30502” was not
registered in the character string database.
13224 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Output Waiting] Directory.ini or the ID “30503” was not
registered in the character string database.
13225 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Outputted] Directory.ini or the ID “30504” was not
registered in the character string database.
13226 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[All] Directory.ini or the ID “30505” was not
registered in the character string database.
13227 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Today] Directory.ini or the ID “30506” was not
registered in the character string database.
13228 FFInput [%s] %s (%s) : Failed in Image The “LangStrDB” key was not found in Reinstall the system.
Acquisition[System] Directory.ini or the ID “30507” was not
registered in the character string database.
13229 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[StudyReseve] Directory.ini or the ID “30600” was not
registered in the character string database.
13230 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[StudyStart] Directory.ini or the ID “30601” was not
registered in the character string database.
13270 FFInput [%s] %s (%s) : An Illegal Film The film mark database is damaged. Reinstall the system.
Mark Character Was Detected
13271 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[FIX] Directory.ini or the ID “33502” was not
registered in the character string database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-81
Appx MT 1-82
Event Event Source Description Causes Remedies Remarks
13272 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Skfix] Directory.ini or the ID “33503” was not
registered in the character string database.
13273 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[SEMI-X] Directory.ini or the ID “33504” was not
registered in the character string database.
13274 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[DensityAverage] Directory.ini or the ID “33505” was not
registered in the character string database.
13275 FFInput [%s] %s (%s) : [Utility]Button “Id_Utility_U.bmp”/“Id_Utility_D.bmp”/“Id_ There is no operational problem (the button
Image Get Error Utility_X.bmp” was not found in the path to might not normally be displayed).
an image folder or the image format was If you feel uncomfortable, reinstall the
illegal. CR-IR 391CL.
13276 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[Alarm Stop] Directory.ini or the ID “32700” was not
registered in the character string database.
13277 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[Exit]
13278 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[User Utility]
13279 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[List Setting]
13280 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[Version]
13281 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[CANCEL]
13282 FFInput [%s] %s (%s) : [Clear]Button The bmp file path/bmp file was abnormal. Reinstall the system.
Image Get Error
13283 FFInput [%s] %s (%s) : [Clear]Button The image database was damaged. Reinstall the system.
ToolTipText Get Error
13284 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[CANCEL] Directory.ini or the ID “35000” was not
registered in the character string database.
13285 FFInput [%s] %s (%s) : Failed in Caption The “LangStrDB” key was not found in Reinstall the system.
Acquisition[DUST] Directory.ini or the ID “35001” was not
registered in the character string database.
13286 FFInput [%s] %s (%s) : Tooltip Text Get The image database was damaged. Reinstall the system.
Error
13287 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[TitleBar]
13288 FFInput [%s] %s (%s) : Failed in Caption The image database was damaged. Reinstall the system.
Acquisition[Option]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-82
Appx MT 1-83
Event Event Source Description Causes Remedies Remarks
13289 FFInput [%s] %s (%s) : Version Info Get The registry was damaged. Reinstall the system.
Error
13290 FFInput [%s] %s (%s) : Option List Get The registry was damaged. Reinstall the system.
Error
13304 FFInput [%s] %s (%s) : Image Data The line was abnormal. Check the line.
Connection Disconnected
13305 FFInput [%s] %s (%s) : Multiple Study Program error.
Cannot Be Executed
13306 FFInput [%s] %s (%s) : StudyList Has Not Program error.
Been Selected
13307 FFInput [%s] %s (%s) : Control Initialize Program error.
Error
13308 FFInput [%s] %s (%s) : Patient Info Read Program error.
Error IdHome>
13309 FFInput [%s] %s (%s) : Failed in Patient The patient information contained an illegal Ensure that the patient information does
Information character string. not contain any illegal character string.
13345 FFIdDepartSelect %1 (%2) : Database Data Get The database was damaged. Reinstall the system.
Error%n
Database [%3]%n
Table [%4]%n
Key [%5]
13345 FFIdParamedic %1 (%2) : Database Data Get The database was damaged. Reinstall the system.
Select Error%n
Database [%3]%n
Table [%4]%n
Key [%5]
13345 FFIdPatInfoInput %1 (%2) : Database Data Get The database was damaged. Reinstall the system.
Error%n
Database [%3]%n
Table [%4]%n
Key [%5]
13345 FFInput %1 (%2) : Database Data Get The database was damaged. Reinstall the system.
Error%n
Database [%3]%n
Table [%4]%n
Key [%5]
13345 FFIdIndividualSelect %1 (%2) : Database Data Get The database was damaged. Repair the database.
Error%n
Database [%3]%n
Table [%4]%n
Key [%5]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-83
Appx MT 1-84
Event Event Source Description Causes Remedies Remarks
13346 FFInput %1 (%2) : Patient Information The patient information contained illegal Correct the patient information setup.
Check Error%n information.
Item [%3]%n
Error [%4]
13347 FFInput %1 (%2) : Caption Get Error%n The image database was damaged. Reinstall the system.
CaptionId [%3]
13348 FFIdDepartSelect %1 (%2) : Registry Data Get The registry was damaged. Reinstall the system.
Error%n
Value [%3]
13348 FFIdMenuChange %1 (%2) : Registry Data Get The registry was damaged. Reinstall the system.
Error%n
Value [%3]
13348 FFIdParamedic %1 (%2) : Registry Data Get The registry was damaged. Reinstall the system.
Select Error%n
Value [%3]
13348 FFIdPatInfoInput %1 (%2) : Registry Data Get The registry was damaged. Reinstall the system.
Error%n
Value [%3]
13348 FFInput %1 (%2) : Registry Data Get The registry was damaged. Reinstall the system.
Error%n
Value [%3]
13348 FFIdIndividualSelect %1 (%2) : Registry Data Get The registry was damaged.
Error%n
Value [%3]
13349 FFIdDepartSelect %1 (%2) : INI File Data Get Directory.ini was damaged. Reinstall the system.
Error%n
Key [%3]
13349 FFIdMenuChange %1 (%2) : INI File Data Get Directory.ini was damaged. Reinstall the system.
Error%n
Key [%3]
13349 FFIdParamedic %1 (%2) : INI File Data Get Directory.ini was damaged. Reinstall the system.
Select Error%n
Key [%3]
13349 FFIdPatInfoInput %1 (%2) : INI File Data Get Directory.ini was damaged. Reinstall the system.
Error%n
Key [%3]
13349 FFInput %1 (%2) : INI File Data Get Directory.ini was damaged. Reinstall the system.
Error%n
Key [%3]
13349 FFIdIndividualSelect %1 (%2) : INI File Data Get Directory.ini was damaged. Repair Directory.ini.
Error%n
Key [%3]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-84
Appx MT 1-85
Event Event Source Description Causes Remedies Remarks
13350 FFIdMenuChange %1 (%2) : Bitmap Image Get The bmp file path/bmp file was abnormal. Reinstall the system.
Error%n
BMP File [%3]
13350 FFInput %1 (%2) : Bitmap Image Get The bmp file path/bmp file was abnormal. Reinstall the system.
Error%n
BMP File [%3]
13351 FFInput %1 (%2) : Search Number Check
Error%nError [%3]
13352 FFInput %1 (%2) : Dicom MWM & PPS The DICOM MWM & PPS option was not Install the DICOM MWM & PPS option.
Option Not Install installed.
13353 FFInput %1 (%2) : Dicom MWM Option The DICOM MWM option was not installed. Install the DICOM MWM option.
Not Install
13354 FFInput %1 (%2) : Formality Function Program error.
Steps Error
13355 FFInput %1 (%2) : Exception Error %3 Program error.
13356 FFInput %1 (%2) : Control Initialize Error Program error.
[%3]
13357 FFInput %1 (%2) : Get Control Instance Program error.
Error [%3]
13358 FFInput %1 (%2) : Call Control Method Program error.
[%3]
13359 FFInput %1 (%2) : Set Control Property Program error.
[%3]
13360 FFInput %1 (%2) : Dicom Control Program error.
Response Error [%3]
13361 FFInput %1 (%2) : Database Close Program error.
Error%n
Database [%3]%n
13362 FFInput %1 (%2) : Not Entry Host Name The host name of the local equipment was With the Service Utility, register the host
not successfully acquired. information about the PPS local equipment.
13363 FFInput %1 (%2) : DDO File Not Found Program error.
13364 FFInput %1 (%2) : Memory Allocate Error Program error.
[%3]
13365 FFInput %1 (%2) : Create Instance UID Program error.
Error [%3]
13366 FFInput %1 (%2) : Get RecordSet Error Program error.
[%3]
13367 FFInput %1 (%2) : RecordSet Not Found Program error.
13368 FFInput %1 (%2) : Copy VR Error Program error.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-85
Appx MT 1-86
Event Event Source Description Causes Remedies Remarks
13369 FFInput %1 (%2) : PPS Instance UID Program error.
Issue Error
13370 FFInput %1 (%2) : PPS Request Failure The equipment connection was faulty or Retry.
[IN PROGRESS] the remote equipment power was OFF.
13371 FFInput %1 (%2) : PPS Request Failure The equipment connection was faulty or Retry.
[COMPLETED] the remote equipment power was OFF.
13372 FFInput %1 (%2) : PPS Request Failure The equipment connection was faulty or Retry.
[DISCONTINUED] the remote equipment power was OFF.
13382 FFInput %1 (%2) : Study List Refresh An unknown error occurred. Retry.
Exception%nError [%3]
13383 FFInput %1 (%2) : Failed in terminating Program error.
process.%n
Component Name [%3]
13384 FFInput %1 (%2) : The command of Program error.
OnlineTypeB was received%n
[Setting OnlineTypeA.]
13385 FFInput %1 (%2) : The command of Program error.
OnlineTypeA was received%n
[Setting OnlineTypeB.]
13386 FFInput %1 (%2) : Failed in data The serial cable was cut, or the connected
reception%n[Online Time Out] device did not respond.
13387 FFInput %1 (%2) : Failed in data reception Program error.
: (%3)%n[Online NG]
13388 FFInput %1 (%2) : Failed in event Program error.
reception.
13389 FFIdDepartSelect %1 (%2) : Database Connection The database was damaged. Reinstall the system.
Error%n
Database [%3]%n
13389 FFIdParamedic %1 (%2) : Database Connection The database was damaged. Reinstall the system.
Select Error%n
Database [%3]%n
13389 FFIdPatInfoInput %1 (%2) : Database Connection The database was damaged. Reinstall the system.
Error%n
Database [%3]%n
13389 FFInput %1 (%2) : Database Connection The database was damaged. Reinstall the system.
Error%n
Database [%3]%n
13389 FFIdIndividualSelect %1 (%2) : Database Connection The database was damaged. Repair the database.
Error%n
Database [%3]%n
13390 FFInput %1 (%2) : Depart Info Set Program error.
Error%n

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-86
Appx MT 1-87
Event Event Source Description Causes Remedies Remarks
13391 FFInput %1 (%2) : Paramedic Info Set Program error.
Error%n
13393 FFInput %1 (%2) : Study List Initialize Program error.
Error [Worklist]
13394 FFInput %1 (%2) : Study List Update Error Program error.
[Worklist]
13395 FFInput %1 (%2) : Study List Setting Save Program error.
Error [Worklist]
13396 FFInput %1 (%2) : Failed in setting the Program error.
connecting status to the RIS (%3)
13397 FFInput %1 (%2) : Study List Select Error Program error.
[Worklist]
13399 FFInput %1 (%2) : Thread Create Error%n Program error.
Error Code [%3]
13400 FCRWeb ErrorCode:%1%nSubSystem:%2 The sequence was stored. Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe order was preserved. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
13400 FFInput %1 (%2) : Process Create Program error.
Error%n
ProcessName [%3]%n
Error Code [%4]
13401 FFInput %1 (%2) : Shared Memory Create Program error.
Error%n
Error Code [%3]
13402 FFInput %1 (%2) : Failed Create New Program error.
IDT4 Data
13403 FFInput %1 (%2) : IDT4 Data Get Error Program error.
[%3]
13404 FFInput %1 (%2) : IDT4 Data Set Error Program error.
[%3]
13405 FFInput %1 (%2) : IDT4 Data Load Error Program error.
13406 FFInput %1 (%2) : IDT4 Data Convert Program error.
Error [%3]
13407 FFInput %1 (%2) : Invalid Value Program error.
13408 FFInput %1 (%2) : Memory Free Error [%3] Program error.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-87
Appx MT 1-88
Event Event Source Description Causes Remedies Remarks
13409 FFInput %1 (%2) : WaitForSingleObject Program error.
Error [%3]
13410 FFInput %1 (%2) : Pipe Send Error [%3] Program error.
13411 FFInput %1 (%2) : Pipe Recv Error [%3] Program error.
13412 FFInput %1 (%2) : Pipe Send Retry Over Program error.
13413 FFInput %1 (%2) : Pipe Connection Program error.
Timeout
13414 FFInput %1 (%2) : Create IP Info Error Program error.
13415 FFInput %1 (%2) : Patient Online Mode Program error.
Error
13416 FFInput %1 (%2) : Recv Error (External
Device)%n
Device [%3]%n
Error [%4]
13417 FFInput %1 (%2) : Shared Memory Write Program error.
Error [%3]
13418 FFInput %1 (%2) : Shared Memory Delete Program error.
Error [%3]
13419 FFInput %1 (%2) : Failed in Menu Program error.
Clear.%nInternal Error in IIP[%3]
13445 FFInput %1 (%2) : Failed in Ip Program error.
Shelter.%nInternal Error in IIP
[%3]
13446 FFInput %1 (%2) : Failed in Ip Set. Program error.
%nInternal Error in IIP [%3]
13447 FFInput %1 : IipInput.exe [Starts]%n IipInput.exe is started (information). This is not error information.
%2%n %3
13448 FFInput %1 : IipInput.exe [Normal IipInput.exe is terminated (information). This is not error information.
Termination]
13449 FFInput %1 : IipInput.exe [Forced IipInput.exe is terminated (information). This is not error information.
Termination]
13450 FFInput %1 (%2) : Image Display Failure Program error.
InImg>
13451 FFInput %1 (%2) : Failed in Get Ip The line was abnormal. Check the 550X unit (power supply, cable,
Information Response. etc.).
%nConnection Error to Builtin
[%3]
13453 FFInput %1 (%2) : Failed in Range Program error.
Over[%3: %4]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-88
Appx MT 1-89
Event Event Source Description Causes Remedies Remarks
13454 FFInput %1 (%2) : Failed in Ip Information Program error.
Search. %nInternal Error in IIP
13455 FFInput %1 (%2) : Failed in Ip Information Program error.
Search. %nTime Out
13456 FFInput %1 (%2) : Failed in Ip Information Program error.
Search. %nExamination Register
Error.[IDT4]
13457 FFInput %1 (%2) : Image Processing This event occurs when an image
Information <InImg> processing parameter file is not found.
13458 FFInput %1 (%2) : Failed in Connection Change the SysConfig settings for the
Between Reader and Console. CR-IR 391CL or change the RU connection
%nIIP[%3]%nRU[%4] style.
13463 FFInput %1 (%2) : Send Data Error.[RIS] Program error.
13464 FFInput %1 (%2) : RIS Start Error. Program error.
13465 FFInput %1 (%2) : Change Error to Non- Program error.
display Mode.[RIS]
13466 FFInput %1 (%2) : Change Error to Display Program error.
Mode.[RIS]
13467 FFInput %1 (%2) : Failed in Ordering Data. Program error.
[RIS]
13468 FFInput %1 (%2) : Exposure-Data Send Program error.
Error.[RIS]
13469 FFInput %1 (%2) : Examination-End Send Program error.
Error.[RIS]
13470 FFInput %1 (%2) : Exposure Menu The exposure menu received as the Register the exposure menu with the user
Register Error. ordering information was not registered. utility.
13471 FFInput %1 (%2) : All Exposure Menu The exposure menu received as the Register the exposure menu with the user
Register Error. ordering information was not registered. utility.
13472 FFInput %1 (%2) : Selected Menu is Done. The exposure process for the selected Select a menu for which an exposure
XCON Result Information is exposure menu was already performed. process has not been performed.
annulled. [%3] The result data received from the XCON
will be discarded.
13473 FFInput %1 (%2) : Menu is not Selected. No exposure menu was selected. The Select a menu for which an exposure
XCON Result Information is result data received from the XCON will be process has not been performed.
annulled. [%3] discarded.
13474 FFInput %1 (%2) : Exceeded the Limitation The XCON parameter was improperly set. Reregister the XCON parameter with the
Value of XCON Exposure Data. user utility.
[%3 = %4]
13475 FFInput %1 (%2) : Failed in Ordering Data. Illegal data was contained in the study
[RIS] information received from the RIS.
13476 FFInput %1 (%2) : Failed in Ordering Data Program error.
Convert. Internal Error.

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Appx MT 1-90
Event Event Source Description Causes Remedies Remarks
13477 FFInput %1 (%2) : Exposure Menu The exposure menu received as the Register the exposure menu with the user
Register Error. ordering information was not registered. utility.
13478 FFInput %1 (%2) : All Exposure Menu The exposure menu received as the Register the exposure menu with the user
Register Error. ordering information was not registered. utility.
13479 FFInput %1 (%2) : Failed in Examination The order exposure study termination Check the RIS settings.
End Command.[Ris] signal was received from the RIS although
an order exposure was not received.
13480 FFInput %1 (%2) : Failed in Program error. Check the equipment and cables.
Communication with RIS. The problem is attributable to a
[%3]%n[%4] disconnected line.
Invalid parameter.
13481 FFInput %1 (%2) : Illegal Number of Program error.
Selected Item <IdHome>
13482 FFInput %1 (%2) : Proc UID Get Error Program error.
<IdHome>
13483 FFInput %1 (%2) : Menu is not Selected. An ID acquisition request was received Make a menu selection and then press the
Failed in Getting ID Information from built-in type equipment although no OK button on the built-in type Console.
exposure menu was selected.
13484 FFInput %1 (%2) : Failed in the System Inappropriate installation. Reinstall the system to secure matching
Start. between DX option and menu database.
[Error: OpDcmStandardDx or
MenuData.mdb]
13485 FFInput %1 (%2) : Proc UID Get Error Program error.
<IdHome>
13486 FFInput %1 (%2) : Host Name Get Error Program error.
<IdHome>
13487 FFInput %1 (%2) : BCR Search Error. Program error.
[%3:ErrorCode = %4]<%5>
13488 FFInput %1 (%2) : MCR Search Error. Program error.
[%3:ErrorCode = %4]<%5>
13497 FFInput %1 (%2) : failed in deleting Program error.
multibyte data
13900 FFInputEz %1 : Registry Value Get/Set Error Information was not successfully acquired Restart the server application and client (Not used.)
[Key] %2 from the registry. application. If the same error recurs,
[Exp] %3 perform a reinstallation. If the reinstallation
%4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
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Appx MT 1-91
Event Event Source Description Causes Remedies Remarks
13901 FFInputEz %1 : Database Connection Error An attempt to establish the connection to a Check whether the SQL service manager (Not used.)
[DB] %2 database failed. is operating normally. Restart both the
[Exp] %3 server application and client application.
%4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
13902 FFInputEz %1 : Database Data Get/Set Error A database information acquisition or Restart the server application and client (Not used.)
[DB] %2 storage failed. application. If the same error recurs,
[Table] %3 perform a reinstallation. If the reinstallation
[Field] %4 does not help, confirm the situation in
[Exp] %5 which the error occurred, and submit the
event log to the manufacturer.
13903 FFInputEz %1 : DDO Data Get/Set Error The information acquisition/storage Restart the server application and client (Not used.)
[Tag] %2 operation was not successfully performed application. If the same error recurs,
%3 in relation to the image information file perform a reinstallation. If the reinstallation
%4 (DDO). does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
13904 FFInputEz %1 : Other Error Abnormal patient information was Correct the abnormal patient information, (Not used.)
[Procedure] %2 transmitted from the receipt computer. and transmit the corrected patient
[ErrorCode] %3 information from the receipt computer.
[Exp] %4
%5
13910 FFInputEz %1 : [Starts] (Not used.) (Not used.) (Not used.)
%2
%3
%4
%5
13911 FFInputEz %1 : [Normal Termination] (Not used.) (Not used.) (Not used.)
%2
%3
%4
%5
13912 FFInputEz %1 : [Forced Termination] (Not used.) (Not used.) (Not used.)
%2
%3
%4
%5
13998 FFInput Undefined Error, Component is Program error.
[%1], Procedure is [%2], Msg is
[%3]
13998 FFInput %1 (%2) : [%3] General information event log. This is not error information.
13999 FFIdDepartSelect %1 (%2) : Unknown Error%n Program error.
Error Code [%3]

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Appx MT 1-92
Event Event Source Description Causes Remedies Remarks
13999 FFIdMenuChange %1 (%2) : Unknown Error%n Program error.
Error Code [%3]
13999 FFIdParamedic %1 (%2) : Unknown Error%n Program error.
Select Error Code [%3]
13999 FFIdPatInfoInput %1 (%2) : Unknown Error%n Program error.
Error Code [%3]
13999 FFInput [%s] %s (%s) : %s> Unknown Program error.
Error
13999 FFIdIndividualSelect %1 (%2) : Unknown Error%n Program error.
Error Code [%3]
14000 FFDataBaseCtrl Logical Program Error. %n A program error occurred. Restart the server computer. (Not used.)
%1 %n %2 [%1, %2]: Detailed information
14001 FFDataBaseCtrl Catch Exception Error. %n An exception error occurred. Restart the server computer. (Not used.)
%1 %n %2 [%1, %2]: Detailed information
14002 FFDataBaseCtrl Retry is success. %n The database access was successfully There is no particular problem. [%1, %2]: Detailed information
%1 %n %2 retried.
14003 FFDataBaseCtrl Catch DB exception. %n A warning was issued when an attempt There is no particular problem. [%1, %2]: Detailed information
%1 %n %2 was made to access a database.
14004 FFDataBaseCtrl ADO Instance Error. %n An error occurred when an attempt was Restart the server computer. (Not used.)
%1 %n %2 made to access a database. [%1, %2]: Detailed information
14005 FFDataBaseCtrl DB Connect Error. %n An error occurred when an attempt was Restart the server computer. (Not used.)
%1 %n %2 made to connect the database. [%1, %2]: Detailed information
14006 FFDataBaseCtrl StoredParam Error. %n An error occurred when an attempt was Restart the server computer. (Not used.)
%1 %n %2 made to access a database. [%1, %2]: Detailed information
14007 FFDataBaseCtrl Variant Empty Error. %n An error occurred when an attempt was Restart the server computer. (Not used.)
%1 %n %2 made to access a database. [%1, %2]: Detailed information
14008 FFDataBaseCtrl Invalid Retry Num. %n An error occurred when an attempt was Restart the server computer. (Not used.)
%1 %n %2 made to access a database. [%1, %2]: Detailed information
14009 FFDataBaseCtrl Invalid Ex. %n An error occurred when an attempt was Restart the server computer. (Not used.)
%1 %n %2 made to access a database. [%1, %2]: Detailed information
14625 FCRWeb It failed in the convert of client A program error occurred. The program might be faulty. Check the
IP_Address. operations performed before and after the
error occurrence, and obtain the
maintenance log with the Backup Utility.
Send then the maintenance log to the
manufacturer. Proceed with the processing.
14626 FCRWeb It failed in the acquisition of the A program error occurred. The program might be faulty. Check the
client mode. operations performed before and after the
error occurrence, and obtain the
maintenance log with the Backup Utility.
Send then the maintenance log to the
manufacturer. Proceed with the processing.

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CR-IR 391CL Service Manual Appx MT 1-92
Appx MT 1-93
Event Event Source Description Causes Remedies Remarks
14900 FFInputEz %1 : Registry Value Get/Set Error Information was not successfully acquired Restart the server application and client (Not used.)
[Key] %2 from the registry. application. If the same error recurs,
[Exp] %3 perform a reinstallation. If the reinstallation
%4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
14901 FFInputEz %1 : Database Connection Error An attempt to establish the connection to a Check whether the SQL service manager
[DB] %2 database failed. is operating normally Restart both the
[Exp] %3 server application and client application.
%4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
14902 FFInputEz %1 : Database Data Get/Set Error A database information acquisition or Restart the server application and client (Not used.)
[DB] %2 storage failed. application. If the same error recurs,
[Table] %3 perform a reinstallation. If the reinstallation
[Field] %4 does not help, confirm the situation in
[Exp] %5 which the error occurred, and submit the
event log to the manufacturer.
14903 FFInputEz %1 : DDO Data Get/Set Error The information acquisition/storage Restart the server application and client (Not used.)
[Tag] %2 operation was not successfully performed application. If the same error recurs,
%3 in relation to the image information file perform a reinstallation. If the reinstallation
%4 (DDO). does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
14904 FFInputEz %1 : Other Error Abnormal patient information was
[Procedure] %2 transmitted from the receipt computer, or
[ErrorCode] %3 the transmitted patient information was not
[Exp] %4 successfully operated on.
%5
19102 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception error occurred. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%nSystem error perform a reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
19141 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception error occurred. Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%nex perform a reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Appx MT 1-94
Event Event Source Description Causes Remedies Remarks
19227 FCRWeb ErrorCode:%1%nSubSystem:%2 IP address padding failed due to an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: exception error. perform a reinstallation. identifies an error.
%4%nPadding of IP-address is %2=Subsystem: The subsystem where an
failed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
19228 FCRWeb ErrorCode:%1%nSubSystem:%2 IP address padding failed due to an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: exception error. perform a reinstallation. identifies an error.
%4%nPadding of IP-address is %2=Subsystem: The subsystem where an
failed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
19300 UserAuth ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nUnknown Error. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
19400 FCRWeb ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe uncertain cause error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
19401 FFCustomMsgBox An error has occurred. An unknown error occurred. Restart the server application and the
client application.
 If the same error occurs, restart the system.
 If the system restarting does not help,
confirm the situation in which the error
occurred, and submit the event log to the
manufacturer.
19706 GeneralImageInfo Logical error. A program error occurred. Restart the server application and client
AccessCom application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

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CR-IR 391CL Service Manual Appx MT 1-94
Appx MT 1-95
Event Event Source Description Causes Remedies Remarks
19900 FFInputEz %1 : Registry Value Get/Set Error Information was not successfully acquired Restart the server application and client (Not used.)
[Key] %2 from the registry. application. If the same error recurs,
[Exp] %3 perform a reinstallation. If the reinstallation
%4 does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
19901 FFInputEz %1 : Database Connection Error An attempt to establish the connection to a Check whether the SQL service manager (Not used.)
[DB] %2 database failed. is operating normally. Restart both the
[Exp] %3 server application and client application.
%4 If the same error recurs, perform a
%5 reinstallation. If the reinstallation does not
help, confirm the situation in which the
error occurred, and submit the event log to
the manufacturer.
19902 FFInputEz %1 : Database Data Get/Set Error A database information acquisition or Restart the server application and client (Not used.)
[DB] %2 storage failed. application. If the same error recurs,
[Table] %3 perform a reinstallation. If the reinstallation
[Field] %4 does not help, confirm the situation in
[Exp] %5 which the error occurred, and submit the
event log to the manufacturer.
19903 FFInputEz %1 : DDO Data Get/Set Error The information acquisition/storage Restart the server application and client (Not used.)
[Tag] %2 operation was not successfully performed application. If the same error recurs,
%3 in relation to the image information file perform a reinstallation. If the reinstallation
%4 (DDO). does not help, confirm the situation in
%5 which the error occurred, and submit the
event log to the manufacturer.
19904 FFInputEz %1 : Other Error The internal setup information was not Restart. If the same symptom recurs, (Not used.)
[Procedure] %2 successfully acquired. perform a reinstallation.
[ErrorCode] %3
[Exp] %4
%5
20001 FFCtrlProc It failed in CreateProcess. It has Subprocess startup failed. The system is Restart. If the same symptom recurs,
the possibility that an executive unstable or the necessary executable file is perform a reinstallation.
file doesn’t exist. The start missing.
treatment can’t be continued.
/CtrlProc:RunProc ()
%1
20002 FFCtrlProc Process start information is An illegal parameter was used for process Restart. If the same symptom recurs,
unusual. The start treatment can’t startup. The contents of the process perform a reinstallation.
be continued. /CtrlProc:RunProc () information database might be incorrect.
20003 FFCtrlProc It failed in the completion A process termination request message Restart.
message preparation treatment. was not successfully created. This error is
The treatment can’t be continued. attributable to resource insufficiency or
/CtrlProc:EndProc () system instability.

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Appx MT 1-96
Event Event Source Description Causes Remedies Remarks
20004 FFCtrlProc It failed in the completion A process termination request message Restart.
message transmitting treatment. was not successfully transmitted.
The treatment can’t be continued. This error is attributable to an inoperative
/CtrlProc:EndProc () transmission destination process or an
incorrect transmission destination.
20005 FFCtrlProc It failed in the switching message The message for showing/hiding the Restart.
preparation treatment. The window was not successfully generated.
treatment can’t be continued. This error is attributable to resource
/CtrlProc:ChangeProc () insufficiency or system instability.
20006 FFCtrlProc It failed in the switching message The message for showing/hiding the Restart. If the same symptom recurs,
transmitting treatment. The window was not successfully transmitted. perform a reinstallation.
treatment can’t be continued. This error is attributable to an inoperative
/CtrlProc:ChangeProc () transmission destination process or an
incorrect transmission destination.
20007 FFCtrlProc It failed in CreateProcess. It has Subprocess startup failed or the Restart. If the same symptom recurs,
the possibility that an executive subprocess to be started was not found. perform a reinstallation.
file doesn’t exist. The start
treatment can’t be continued.
/CtrlProc:SetInitProcEnd ()
20052 FFCustomMsgBox A data transfer error occurred in The program might be stopped. Restart the server computer.
communications between
processes.
20054 FFCustomMsgBox An attempt to acquire system ● The process can continue with the
settings failed. standard setting values though it may
not function normally.
20062 FFCustomMsgBox The automatic study data delete Restart the server computer.
function went down because an
error occurred in an attempt to
automatically delete study data.
A database access error occurred.
20062 FFRoutine ErrorCode:%1%nSubSystem:%2 An internal system error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to automatically delete perform a reinstallation. identifies an error.
%4%nBecause the error had study data. %2=Subsystem: The subsystem where an
occurred, the Study DB capacity error occurred.
adjustment thread was stopped. %3=Source File: The program file where
\nPlease reactivate server PC. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20063 FFCustomMsgBox The automatic image data delete Restart the server computer.
function went down because an
error occurred in an attempt to
automatically delete image data.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-96
Appx MT 1-97
Event Event Source Description Causes Remedies Remarks
20063 FFRoutine ErrorCode:%1%nSubSystem:%2 An internal system error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to automatically delete perform a reinstallation. identifies an error.
%4%nBecause the error had image data. %2=Subsystem: The subsystem where an
occurred, the HDD capacity error occurred.
adjustment thread was stopped. %3=Source File: The program file where
\nPlease reactivate server PC. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20064 FFCustomMsgBox The automatic patient information Restart the server computer.
delete function went down
because an error occurred in an
attempt to automatically delete
patient information.
A database access error occurred.
20064 FFRoutine ErrorCode:%1%nSubSystem:%2 An internal system error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to automatically delete perform a reinstallation. identifies an error.
%4%nBecause the error had patient information. %2=Subsystem: The subsystem where an
occurred, the Patient DB capacity error occurred.
adjustment thread was stopped. %3=Source File: The program file where
\nPlease reactivate server PC. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20065 FFCustomMsgBox A function to automatically delete Restart the server computer.
uncontrolled/temporarily stored
images went down because an
error occurred with that
processing.
A database access error occurred.
20065 FFRoutine ErrorCode:%1%nSubSystem:%2 An internal system error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to automatically delete perform a reinstallation. identifies an error.
%4%nBecause the error had a temporal/stored image. %2=Subsystem: The subsystem where an
occurred, the Reference Images error occurred.
delete thread was stopped. %3=Source File: The program file where
\nPlease reactivate server PC. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20072 FFCustomMsgBox Patient ID could not be stored in a ● Delete “\”, “/”, “:”, “●”, “?”, “"”, “<”, “>” “|”
general-purpose file because the from Patient ID and perform storing
file name includes characters operations for a general-purpose file.
prohibited to use.
20073 FFCustomMsgBox Initialization process of linkage ● System settings may not have been
with the receipt computer function finished correctly.
failed.  Contact your service engineer.

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Appx MT 1-98
Event Event Source Description Causes Remedies Remarks
20073 FFRoutine ErrorCode:%1%nSubSystem:%2 The function for linkage with the receipt Check the system settings. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% computer was not successfully initialized. identifies an error.
4%nFFStdReceCom Initialize %2=Subsystem: The subsystem where an
Error (FujitsuStdReceCom error occurred.
Initialize Error):%5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20074 FFCustomMsgBox Patient information transferred ● Confirm the unregistered patient
from the receipt computer is information and re-register.
illegal.
20074 FFRoutine ErrorCode:%1%nSubSystem:%2 Illegal patient information was transmitted Check for unregistered patient information, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% from the receipt computer. and then perform the registration procedure identifies an error.
4%nThe data received by the again. %2=Subsystem: The subsystem where an
receipt computer is illegal. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20075 FFCustomMsgBox A communication error occurred ● Ensure that the network has been
with the receipt computer. connected correctly to the receipt
computer.
20075 FFRoutine ErrorCode:%1%nSubSystem:%2 An abnormality occurred in the Check the network connection to the %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% communication with the receipt computer. receipt computer. identifies an error.
4%nAbnormality occurred by the %2=Subsystem: The subsystem where an
communication with the receipt error occurred.
computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20076 FFCustomMsgBox A creation of a patient information ● Confirm the disk space and re-register.
file failed while processing data
from the receipt computer.
20076 FFRoutine ErrorCode:%1%nSubSystem:%2 The patient information file was not Check the amount of free disk space, and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully created when an attempt was then perform the registration procedure identifies an error.
4%nIt failed in the generation of made to process the data received from again. %2=Subsystem: The subsystem where an
the patient information file. the receipt computer. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-98
Appx MT 1-99
Event Event Source Description Causes Remedies Remarks
20077 FFCustomMsgBox An access to the patient ● Restart the server computer and retry.
information database failed while  Contact your service engineer if the
processing data from the receipt same symptom recurs even after it has
computer. been restarted.
20077 FFRoutine ErrorCode:%1%nSubSystem:%2 The patient information database was not Restart the server computer. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully accessed when an attempt identifies an error.
4%nIt failed in the access to the was made to process the data received %2=Subsystem: The subsystem where an
data base. from the receipt computer. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20078 FFCustomMsgBox Processing a patient information ● Confirm the unregistered patient
file failed while handling data from information and re-register.
the receipt computer.
20078 FFRoutine ErrorCode:%1%nSubSystem:%2 The patient information file was not Check for unregistered patient information, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully processed when an attempt and then perform the registration procedure identifies an error.
4%nIt failed in the file processing was made to process the data received again. %2=Subsystem: The subsystem where an
of patient information. from the receipt computer. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20079 FFCustomMsgBox A patient information file analysis ● Confirm the unregistered patient
failed while handling data from the information and re-register.
receipt computer.
20079 FFRoutine ErrorCode:%1%nSubSystem:%2 The patient information file was not Check for unregistered patient information, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully analyzed when an attempt and then perform the registration procedure identifies an error.
4%nIt failed in the analysis of the was made to process the data received again. %2=Subsystem: The subsystem where an
file of patient information. from the receipt computer. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-99
Appx MT 1-100
Event Event Source Description Causes Remedies Remarks
20080 FFCustomMsgBox An acquisition of option  The process can continue with the
information failed. standard setting values though it may
not function normally.
20080 FFRoutine ErrorCode:%1%nSubSystem:%2 The option information was not Install the option key for linkage with the %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully acquired. receipt computer. identifies an error.
4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
option key information on receipt error occurred.
computer communication.\n The %3=Source File: The program file where
default value is used. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20081 FFCustomMsgBox An Access to the directory setting ● The process can continue with the
file failed. standard setting values though it may
not function normally.
20081 FFRoutine ErrorCode:%1%nSubSystem:%2 The directory setup file was not Reinstall the system. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully accessed. identifies an error.
4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
directory information.\n The error occurred.
default value is used.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20082 FFCustomMsgBox A fatal error occurred in the ● Restart the server computer and retry.
linkage with the receipt computer.  Contact your service engineer if the
same symptom recurs even after it has
been restarted.
20082 FFRoutine ErrorCode:%1%nSubSystem:%2 A fatal error occurred when an attempt was Restart the server computer. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% made to execute the function for linkage identifies an error.
4%nThe fatal error occurred by with the receipt computer. %2=Subsystem: The subsystem where an
the communication with the error occurred.
receipt computer.\nPlease %3=Source File: The program file where
reactivate server PC. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20102 FFCustomMsgBox Setup incompleted. Application key software is not installed. Install the application key. Main
20104 FFCustomMsgBox Failed in securing system settings. It is conceivable that the file was damaged Restart. If the same symptom recurs, Main
or deleted. perform a reinstallation.
20104 FFMain It failed in the acquisition of the An attempt to acquire the configuration Restart. If the same symptom recurs,
configuration information. The information failed. The problem is perform a reinstallation.
initialization treatment can’t be attributable to improper installation or
continued. /MainProcess:Main () system instability.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-100
Appx MT 1-101
Event Event Source Description Causes Remedies Remarks
20105 FFCustomMsgBox Failed in accessing the process It is conceivable that the file was damaged Restart. If the same symptom recurs, Main
control database. or deleted. perform a reinstallation.
20105 FFMain It failed in the acquisition of the Data was not successfully acquired from Restart. If the same symptom recurs,
process information data base. the process information database. perform a reinstallation.
The initialization treatment can’t be This error is attributable to improper
continued. /MainProcess:Main () installation or system instability.
20106 FFCustomMsgBox Failed in accessing the message It is conceivable that the file was damaged Restart. If the same symptom recurs, Main
distribution control database. or deleted. perform a reinstallation.
20106 FFMain It failed in opening of the message The message database was not Restart. If the same symptom recurs,
data base. The initialization successfully opened. This error occurred perform a reinstallation.
treatment can’t be continued. due to an improper installation or system
/MainProcess:Main () instability.
20108 FFCustomMsgBox Failed in process activation. A subprocess was not successfully started View the event logs around to examine the Main
up for some reason. cause.
20108 FFMain It failed in the start of the sub- Subprocess startup failed. This error is Restart. If the same symptom recurs,
process. The initialization attributable to improper installation or perform a reinstallation.
treatment can’t be continued. system instability.
/MainProcess:Main ()
20110 FFCustomMsgBox Failed in initialization processing. The subprocess failed to start up. It is Restart. If the same symptom recurs, Main
conceivable that the system is unstable. perform a reinstallation.
20110 FFMain It failed in the start of the sub- The subprocess failed to start up. Restart. If the same symptom recurs,
process. The initialization This error is attributable to improper perform a reinstallation.
treatment can’t be continued. installation or system instability.
/MainProcess:m_ProcessControl_
OnRunProcComplete ()
20118 FFCustomMsgBox Failed in process termination. An error occurred for some reason during Nothing particular. Main
subprocess end processing
20118 FFMain It failed in the completion of the The subprocess was not successfully Restart.
sub-process. /MainProcess:Proce terminated. It is conceivable that the
ssEndRequirement () system was unstable.
20124 FFCustomMsgBox Failed in process switchover. A subprocess was not successfully View the event logs around to examine the Main
controlled for some reason. cause.
20124 FFMain It failed in switching of the Subprocess changeover failed. This error Restart.
process. /MainProcess:xxxxx is attributable to an inactive subprocess or
system instability.
20140 FFCustomMsgBox Startup processing was Restart the server computer.
discontinued because the SQL
server was not up and running.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-101
Appx MT 1-102
Event Event Source Description Causes Remedies Remarks
20140 FFMain ErrorCode:%1%nSubSystem:%2 The startup process for the main process Start the SQL server and restart the server %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was aborted because the SQL server was application. identifies an error.
%4%nBecause SQL Server did not running. %2=Subsystem: The subsystem where an
not operate, the start processing error occurred.
in the MainProcess was %3=Source File: The program file where
discontinued. %n an error occurred.
Please reactivate server PC after %4=Spot Code: The location where an
installing SQL Server. error actually occurred (a unique value
within the program).
20141 FFCustomMsgBox System startup processing The IIS is not running. Restart the server computer.
aborted because the IIS has not
started.
20141 FFMain ErrorCode:%1%nSubSystem:%2 The startup process for the main process Start the SQL server and restart the server %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was aborted because the IIS was not application. identifies an error.
%4%nBecause IIS (Internet running. %2=Subsystem: The subsystem where an
Information Service) did not error occurred.
operate, the start processing in %3=Source File: The program file where
the MainProcess was an error occurred.
discontinued. %n %4=Spot Code: The location where an
Please reactivate server PC after error actually occurred (a unique value
installing IIS. within the program).
20143 FFCustomMsgBox System startup processing The Backup Utility, User Utility, or Service Shutdown the Utility and retry.
aborted because Backup Utility, Utility is running.
User Utility or Service Utility has
started.
20143 FFMain ErrorCode:%1%nSubSystem:%2 The startup process for the main process Exit the utility and then restart the server %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was aborted because a utility was running. application. identifies an error.
%4%nBecause utility started, the %2=Subsystem: The subsystem where an
start processing in the error occurred.
MainProcess was discontinued. %3=Source File: The program file where
%n an error occurred.
Please reactivate the MainProcess %4=Spot Code: The location where an
after ending utility. error actually occurred (a unique value
within the program).
20147 FFCustomMsgBox Startup of Backup Utility failed. Restart the server computer.
20147 FFMain ErrorCode:%1%nSubSystem:%2 An attempt to start the Backup Utility failed. Restart the server PC and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: This failure is attributable to OS resource identifies an error.
%4%nIt failed in the start of the insufficiency. %2=Subsystem: The subsystem where an
backup utility.%n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20148 FFCustomMsgBox Startup of Service Utility failed. Restart the server computer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-102
Appx MT 1-103
Event Event Source Description Causes Remedies Remarks
20148 FFMain ErrorCode:%1%nSubSystem:%2 The Service Utility was not successfully Restart the server PC and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: started. This error is attributable to OS identifies an error.
%4%nIt failed in the start of the resource insufficiency. %2=Subsystem: The subsystem where an
service utility.%n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20149 FFCustomMsgBox Startup of User Utility failed. Restart the server computer.
20149 FFMain ErrorCode:%1%nSubSystem:%2 An attempt to start the User Utility failed. Restart the server PC and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: This error is attributable to OS resource identifies an error.
%4%nIt failed in the start of the insufficiency. %2=Subsystem: The subsystem where an
user utility.%n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20154 FFCustomMsgBox Failed in accessing the character The problem is attributable to the character
string database. string database.
20154 FFMain ErrorCode:%1%nSubSystem:%2 A character string was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the character string perform a reinstallation. identifies an error.
%4%nIt failed from LangStr.MDB database. The database might be %2=Subsystem: The subsystem where an
to the acquisition of the character damaged. error occurred.
string.%n %3=Source File: The program file where
Please reactivate server PC. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20156 FFCustomMsgBox System startup processing Registry information may have been Restart the server computer.
aborted because acquisition of damaged.
software version information
failed.
20157 FFCustomMsgBox Event resources used for notifying Restart the server computer.
the client of the server status
could not be secured.
20157 FFMain ErrorCode:%1%nSubSystem:%2 The server startup status notification Restart the server application. If the same %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: process failed. This error is attributable to error recurs, perform a reinstallation. identifies an error.
%4%nIt failed in the notification OS resource insufficiency. %2=Subsystem: The subsystem where an
that the server starts. %n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-103
Appx MT 1-104
Event Event Source Description Causes Remedies Remarks
20158 FFMain ErrorCode:%1%nSubSystem:%2 Information (the information is set forth Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: below). identifies an error.
%4%nInformation.  Server application version information. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20159 FFMain ErrorCode:%1%nSubSystem:%2 An attempt to read the bitmap file failed. Restart the server PC and retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file may be damaged. identifies an error.
%4%nIt failed in reading the %2=Subsystem: The subsystem where an
Bitmap file.%n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20160 FFCustomMsgBox Startup of the disk tool failed. Restart the server computer.
20160 FFMain ErrorCode:%1%nSubSystem:%2 The disk copy tool was not successfully Restart the server PC and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: started. The error is attributable to OS identifies an error.
%4%nIt failed in the start of the resource insufficiency. %2=Subsystem: The subsystem where an
disk copy tool.%n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20161 FFCustomMsgBox Writing the OS onto the event log Restart the server computer.
was disabled.
20163 FFCustomMsgBox The server application has already
been up and running.
20167 FFMain Checking of the endoscope image A failure occurred in an attempt to confirm Restart the server computer and check
receiving folder has failed.%n reception of an endoscopic image folder. setup conditions of the endoscopic image
Restart the server computer and import function.
check the setting for endoscope  If the same error recurs, reinstall the
image import function.%n program. If the situation still does not
Contact your service engineer if improve, check conditions of the error
the same symptom recurs even occurrence and submit the related event
after it has been restarted. %n log to the manufacturer.
20300 FFCustomMsgBox Use of these search conditions is
disabled as they are in actual use
at present.
20301 FFCustomMsgBox Search conditions are deleted. Press OK to delete the search conditions.
Otherwise, press Cancel.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-104
Appx MT 1-105
Event Event Source Description Causes Remedies Remarks
20303 FFCustomMsgBox These search conditions cannot
be changed because they have
already been determined.
20305 FFCustomMsgBox An attempt to acquire search Check connection to the server computer
conditions resulted in a failure. and then retry.
20306 FFCustomMsgBox Display of search conditions edit Check connection to the server computer
window resulted in a failure. and then retry.
20307 FFCustomMsgBox Storage of new search conditions Check connection to the server computer
resulted in a failure. and then retry.
20308 FFCustomMsgBox Orderly arrangements of search Retry.
conditions terminated abnormally.
20309 FFCustomMsgBox Storage of updated search Retry.
conditions resulted in a failure.
20311 FFCustomMsgBox A failure occurred when setting Check connection to the server computer
initial search conditions. and then retry.
20312 FFCustomMsgBox A failure occurred when setting Studies are locked by another user. Unlock studies and retry.
initial search conditions.
20313 FFCustomMsgBox A failure occurred when setting Check connection to the server computer
initial search conditions. and then retry.
20314 FFCustomMsgBox An error occurred at startup of the Check connection to the server computer
image viewer. and then retry.
20315 FFCustomMsgBox An error occurred at startup of the Check connection to the server computer
study start window. and then retry.
20316 FFCustomMsgBox An error occurred at startup of the Check connection to the server computer
study edit window. and then retry.
20317 FFCustomMsgBox An error occurred while handling Check connection to the server computer
lock processing to delete studies. and then retry.
20318 FFCustomMsgBox An error occurred while handling Check connection to the server computer
unlock processing to delete and then retry.
studies.
20319 FFCustomMsgBox An error occurred in an attempt to Check connection to the server computer
acquire disk information. and then retry.
20320 FFCustomMsgBox An error occurred in an attempt to Check connection to the server computer
acquire disk information. and then retry.
20321 FFCustomMsgBox An error occurred when deleting a Check connection to the server computer
study. and then retry.
20322 FFCustomMsgBox An error occurred at startup of the Check connection to the server computer
C@Rna study reservation and then retry.
window.
20323 FFCustomMsgBox An error occurred during film Check connection to the server computer
output processing. and then retry.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-105
Appx MT 1-106
Event Event Source Description Causes Remedies Remarks
20324 FFCustomMsgBox An error occurred while a general- Check connection to the server computer
purpose file was being output. and then retry.
20325 FFCustomMsgBox An error occurred during storage Check connection to the server computer
disk output processing. and then retry.
20326 FFCustomMsgBox An error occurred during work disk Check connection to the server computer
output processing. and then retry.
20327 FFCustomMsgBox An error occurred when Check connection to the server computer
processing transfer of image data and then retry.
to the C@Rna data center.
20328 FFCustomMsgBox Selected studies are deleted. Press OK to delete the selected studies.
Otherwise, press Cancel.
20330 FFCustomMsgBox Necessary processing was Retry.
disabled.
Selected studies might have been
deleted.
20332 FFCustomMsgBox A failure occurred when searching Check connection to the server computer
for study data within a disk and then retry.
20335 FFCustomMsgBox Layout of the study list window Check connection to the server computer
was not performed correctly. and then retry.
20336 FFCustomMsgBox Some of the studies have been Press OK to continue the process.
locked. Otherwise, press Cancel.
20337 FFCustomMsgBox All of the selected studies have The study is locked by another user. Unlock such studies and then retry.
been locked.
20338 FFCustomMsgBox The current user will be logged off Press OK to log off. Otherwise, press
the system. Cancel.
20339 FFCustomMsgBox Application will be terminated. Press OK to shut down the system.
Otherwise, press Cancel.
20341 FFCustomMsgBox Communication with the EMR Confirm connection to the EMR device and
resulted in a failure. retry.
20342 FFCustomMsgBox The system has not been logged Retry after you have logged on the system.
on.
20343 FFCustomMsgBox The system has been logged off. Retry after you have logged on the system.
20344 FFCustomMsgBox The system has been either Retry after you have logged on the system.
logged off or logged on by
different users.
20345 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
20346 FFCustomMsgBox An error occurred. Check the connection, and then retry.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-106
Appx MT 1-107
Event Event Source Description Causes Remedies Remarks
20350 FFCustomMsgBox The processing cannot be The study is locked by another user. Unlock such study and then retry.
continued in the specified study.
20351 FFCustomMsgBox The study is being conducted. ● Select the study reservation/exposure
window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
20352 FFCustomMsgBox The study is being conducted. ● Select the study reservation/exposure
window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
20353 FFCustomMsgBox The study cannot be processed
because it is controlled.
20354 FFCustomMsgBox The study cannot be processed
because it is uncontrolled.
20355 FFCustomMsgBox The operation cannot be ● Select “Start Study” to restart exposure.
performed because the study
status is Reservation.
20356 FFCustomMsgBox The operation cannot be ● Select “Start Study” to confirm the
performed because the study image.
status is Exposing.
20357 FFCustomMsgBox The operation cannot be ● Select “Image Viewer” to confirm the
performed because the study image.
status is Finish Exposure.
20358 FFCustomMsgBox The operation cannot be ● Select “Image Viewer” to confirm the
performed because the study image.
status is Verified.
20359 FFCustomMsgBox The study cannot be processed
because the storage/print status is
Waiting.
20360 FFCustomMsgBox The study cannot be processed
because the storage/print status is
Processing.
20361 FFCustomMsgBox The study cannot be processed
because storage or printing has
already been done.
20362 FFCustomMsgBox The study cannot be processed
because it is locked so as not to
be deleted.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-107
Appx MT 1-108
Event Event Source Description Causes Remedies Remarks
20363 FFCustomMsgBox The study cannot be processed
because it is unlocked so as to be
deleted.
20364 FFCustomMsgBox The study cannot be processed
because it is uncontrolled.
20365 FFCustomMsgBox The study cannot be processed
because there are some
unexposed menus.
20366 FFCustomMsgBox The study cannot be processed All menus are unexposed.
because all menus remain
unexposed.
20367 FFCustomMsgBox The study cannot be processed All images are effective.
because all images are effective.
20369 FFCustomMsgBox An attempt to acquire IP address Retry after you have logged on the system.
of this equipment resulted in a
failure.
20370 FFCustomMsgBox An attempt to acquire IP address Retry after you have logged on the system.
of the EMR resulted in a failure.
20371 FFCustomMsgBox Settings for the use of EMR have Activate the settings for the use, and then
not been activated. retry.
20375 FFCustomMsgBox A failure occurred in an attempt to
cancel image capture processing.
20376 FFCustomMsgBox Image acquisition failed.
20377 FFCustomMsgBox The drive is in use.
20378 FFCustomMsgBox The drive has not been
connected.
20379 FFCustomMsgBox No available disk has been
inserted.
20380 FFCustomMsgBox Acquisition of some images
resulted in a failure.
20381 FFCustomMsgBox No disk has been inserted into the
selected drive.
20382 FFCustomMsgBox Necessary processing is disabled
to perform because the study
includes mis-exposed images.
20383 FFCustomMsgBox Necessary processing is disabled
to perform because all images of
the study are mis-exposed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-108
Appx MT 1-109
Event Event Source Description Causes Remedies Remarks
20384 FFCustomMsgBox Necessary processing was Retry.
disabled because a failure
occurred in an attempt to acquire
study status information from the
database.
20385 FFCustomMsgBox Necessary processing was Retry.
disabled because an exceptional
error occurred.
20390 FFCustomMsgBox An error occurred when registering ● Ensure that the network cable has been
search conditions. connected correctly and retry.
 Contact your service engineer if the
same symptom recurs even after it has
been retried.
20391 FFCustomMsgBox Some of the studies cannot be ❍ Do you wish to continue processing?
handled. Unexposed menus will be deleted.
Studies that have no exposed menus
will be deleted.
20392 FFCustomMsgBox There are some studies including ❍ Do you wish to delete unexposed
unexposed menu. menus?
Studies that have no exposed menus
will be deleted.
20393 FFCustomMsgBox The number of screens that can ● Close some windows displaying and
be displayed exceeded the retry.
allowable limit.
20394 FFCustomMsgBox An error is received from the ● Contact your administrator.
EMR.
20395 FFCustomMsgBox A fatal error occurred. ● Contact your administrator.
20396 FFCustomMsgBox No study of patient that is
displayed on the EMR exists.
20397 FFCustomMsgBox An attempt to acquire setting ● Restart this system and retry.
information of the EMR resulted in
a failure.
20398 FFCustomMsgBox Selected image has already been ● Retrieve image data from disks for
deleted. storage and retry.
20399 FFCustomMsgBox Selected image of study exists in
the local disk.
20400 FFCustomMsgBox The following error occurred when ● This study is being outputted.
deleting a study in which all
menus remain unexposed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-109
Appx MT 1-110
Event Event Source Description Causes Remedies Remarks
20401 FCRWeb ErrorCode:%1%nSubSystem:%2 The C@RnaURL collection is not created. Check that the C@Rna client is installed. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe C@RnaURL collection %2=Subsystem: The subsystem where an
is not made. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20401 FFCustomMsgBox The following error occurred when ● The study is locked to delete.
deleting a study in which all
menus remain unexposed.
20402 FCRWeb ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in Check the input value. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: the patient ID. You cannot use “ ”, “#”, “%”, identifies an error.
%4%nThe prohibited character is “&”, “'”, “+”, “?”, “\”, “/”, “●”, “@”, 1-byte %2=Subsystem: The subsystem where an
included. (%5) Katanaka characters, 2-byte characters, or error occurred.
a character string consisting of a blank %3=Source File: The program file where
only. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Input value ➔ Unacceptable
characters that caused an error to
occur.
20402 FFCustomMsgBox No disk is inserted or the disk has ❍ Insert a correct disk.
been exchanged for another one.
20403 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to acquire C@RnaURL failed. Check that the C@Rna client is installed. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
C@RnaURL. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20403 FFCustomMsgBox Image acquisition is canceled.
20404 FCRWeb ErrorCode:%1%nSubSystem:%2 The maximum permissible number of bytes Check the input value. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was exceeded. identifies an error.
%4%nThe number of maximum %2=Subsystem: The subsystem where an
bytes is exceeded. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Input value

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-110
Appx MT 1-111
Event Event Source Description Causes Remedies Remarks
20404 FFCustomMsgBox The data received from the EMR ● Contact your administrator.
is illegal.
20405 FCRWeb ErrorCode:%1%nSubSystem:%2 The registry key was not found. Check the registry key. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe registry key is not %2=Subsystem: The subsystem where an
found. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Target registry key
20405 FFCustomMsgBox The server device could not be In an environment where multiple client Retry the operation.
accessed. computers are connected, this can occur If the problem is not resolved, restart the
when the study list window is operated with client application.
a high server load.
20406 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal application. If the same error recurs, identifies an error.
%4%nThe number of arrays of system error occurred. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
property specification values is does not help, confirm the situation in error occurred.
not corresponding to the number which the error occurred, and submit the %3=Source File: The program file where
of buttons. event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20406 FFCustomMsgBox The number of studies that can be ● Reduce the number of studies to be
displayed on Viewer exceeded the selected and retry.
allowable limit.
20407 FCRWeb ErrorCode:%1%nSubSystem:%2 A character string list was not successfully Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the character string identifies an error.
%4%nIt failed from character database. The LangStr.mdb file might be %2=Subsystem: The subsystem where an
string DB to the acquisition of the missing or damaged. error occurred.
character string list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20407 FFCustomMsgBox The set contents are possibly ● Input correctly.
incorrect.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-111
Appx MT 1-112
Event Event Source Description Causes Remedies Remarks
20408 FCRWeb ErrorCode:%1%nSubSystem:%2 The request was ignored because the Carry it out again after a while. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: process for acquiring data from the media identifies an error.
%4%nProcessing has already already started. %2=Subsystem: The subsystem where an
been begun. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20408 FFCustomMsgBox Failed in output process. ● Confirm the status of connection device.
20409 FCRWeb ErrorCode:%1%nSubSystem:%2 The equipment list could not be acquired. Check NetConfig.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The NetConfig.mdb file might be missing identifies an error.
%4%nDevice List Get Error! or damaged. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20409 FFCustomMsgBox Patient ID entered includes ● Following characters are not allowed to
characters prohibited to use. use for Patient ID. Re-input correctly.
“ ” # %% && ’ + ? \ / ● @ en-size-kana
em-size-characters spaces-only
20410 FCRWeb ErrorCode:%1%nSubSystem:%2 The NetConfig.mdb file could not be Check NetConfig.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: opened. The file might be nonexistent or identifies an error.
%4%nNetConfig.mdb Open Error! damaged. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20411 FCRWeb ErrorCode:%1%nSubSystem:%2 A process is already started. Since a process is being performed, wait a %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: while and then retry. identifies an error.
%4%nProcessing has already %2=Subsystem: The subsystem where an
been begun. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20411 FFCustomMsgBox An error occurred during the study In an environment where multiple client Restart the client application.
list display processing. computers are connected, this can occur
when the study list window is operated with
a high server load.

020-221-01E
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Appx MT 1-113
Event Event Source Description Causes Remedies Remarks
20412 FCRWeb ErrorCode:%1%nSubSystem:%2 The acquisition request could not be Check that a medium is connected. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: registered. It is conceivable that no identifies an error.
%4%nRequestProc (%5) medium was connected. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Details of requested acquisition
20412 FFCustomMsgBox Initialization of Image Link function ● System settings may not have been
could not be performed. finished correctly.
 Contact your service engineer.
20413 FCRWeb ErrorCode:%1%nSubSystem:%2 All image for the study were not With the Service Utility, check for incorrect %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired from the media. media connection settings. Also, check the identifies an error.
%4%nGetRetrieveStatus (%5) This error is attributable to an incorrect DVD drive power supply and cable %2=Subsystem: The subsystem where an
media connection setting, a disconnected connections. error occurred.
media drive, or a damaged media drive. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20413 FFCustomMsgBox An error occurred in Image Link ● Restart the server computer and retry.
function.  Contact your service engineer if the
same symptom recurs even after it has
been restarted.
20414 FCRWeb ErrorCode:%1%nSubSystem:%2 One image for the study was not With the Service Utility, check for incorrect %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired from the media. media connection settings. Also, check the identifies an error.
%4%nGetProcStatus (%5) This error is attributable to an incorrect DVD drive power supply and cable %2=Subsystem: The subsystem where an
media connection setting, a disconnected connections. error occurred.
media drive, or a damaged media drive. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20414 FFCustomMsgBox Patient information file analysis  Contact your service engineer.
failed when processing data
received from the electric medical
chart.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-113
Appx MT 1-114
Event Event Source Description Causes Remedies Remarks
20415 FCRWeb ErrorCode:%1%nSubSystem:%2 The image recorded on a medium was not With the Service Utility, check for incorrect %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully registered in the local media connection settings. Also, check the identifies an error.
%4%nGetNextImageProcStatus equipment. This error is attributable to an DVD drive power supply and cable %2=Subsystem: The subsystem where an
(%5) incorrect media connection setting, a connections. error occurred.
disconnected media drive, or a damaged %3=Source File: The program file where
media drive. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20415 FFCustomMsgBox A general-purpose file storing ● Delete “\”, “/”, “:”, “●”, “?” ““”, “<”, “>”, “|”
cannot be done because Patient from Patient ID and retry.
ID entered includes characters
prohibited to use for a file name.
20416 FCRWeb ErrorCode:%1%nSubSystem:%2 Defined search conditions could not be Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the Hobbit server. identifies an error.
%4%nThe search condition The database might not be running. %2=Subsystem: The subsystem where an
defined from the Hobbit server error occurred.
cannot be acquired. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20417 FCRWeb ErrorCode:%1%nSubSystem: The search condition numbering process Check that the SQL server is running. %1=Error Code: The code that uniquely
%2%nSourceFile: %3%n was not successfully performed. identifies an error.
SpotCode: %4%nThe numbering The database might not be running. %2=Subsystem: The subsystem where an
processing of the retrieval error occurred.
condition number failed. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20418 FCRWeb ErrorCode:%1%nSubSystem: There is no pertinent retrieval condition. Restart the server application. %1=Error Code: The code that uniquely
%2%nSourceFile: %3%n identifies an error.
SpotCode: %4%nThere is no %2=Subsystem: The subsystem where an
pertinent retrieval condition. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-114
Appx MT 1-115
Event Event Source Description Causes Remedies Remarks
20419 FCRWeb ErrorCode:%1%nSubSystem: An attempt to update a database partly Check that the SQL server is running. %1=Error Code: The code that uniquely
%2%nSourceFile: %3%n failed. The database might not be running. identifies an error.
SpotCode:%4%nA part of renewal %2=Subsystem: The subsystem where an
of DB failed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20420 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to update a database failed. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe renewal of DB failed. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20421 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to update a database failed. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe renewal of DB failed. %2=Subsystem: The subsystem where an
(%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20422 FCRWeb ErrorCode:%1%nSubSystem:%2 The added search conditions could not be Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might not be identifies an error.
%4%nThe added search condition running. %2=Subsystem: The subsystem where an
cannot be acquired. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20423 FCRWeb ErrorCode:%1%nSubSystem:%2 The added search conditions could not be Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might not be identifies an error.
%4%nThe added search condition running. %2=Subsystem: The subsystem where an
cannot be acquired. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-115
Appx MT 1-116
Event Event Source Description Causes Remedies Remarks
20424 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to update a database partly Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. The database might not be running. identifies an error.
%4%nA part of renewal of DB %2=Subsystem: The subsystem where an
failed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20424 FFCustomMsgBox Failed in displaying thumbnail In an environment when multiple client Press the update button on the study list
images. computers are connected, this can occur window for re-display.
when the server load is high and selected
record switching etc. are performed
repeatedly on the study list window.
Click the update button on the study list
window to display again.
20425 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to update a database failed. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe renewal of DB failed. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20426 FCRWeb ErrorCode:%1%nSubSystem:%2 The search conditions were not specified. Check whether the ListConfigDB T_ %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: MQUERY_DETAIL table and T_MQUERY identifies an error.
%4%nThe search condition is not record exist. %2=Subsystem: The subsystem where an
defined. (QuerySeq:%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Query sequence number
20427 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt was made to overwrite the Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: selected search conditions with different identifies an error.
%4%nIt started overwriting the search conditions. %2=Subsystem: The subsystem where an
search condition that had been error occurred.
selected in a different search %3=Source File: The program file where
condition. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-116
Appx MT 1-117
Event Event Source Description Causes Remedies Remarks
20428 FCRWeb ErrorCode:%1%nSubSystem:%2 Check whether the ListConfigDB T_ %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: MQUERY_DETAIL table and T_MQUERY identifies an error.
%4%nThe search condition is not record exist. %2=Subsystem: The subsystem where an
defined. (QueryKey:%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Search query key
20429 FCRWeb ErrorCode:%1%nSubSystem:%2 The row for display is not selected. Select a row. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe row for the display has %2=Subsystem: The subsystem where an
not been selected. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20430 FCRWeb ErrorCode:%1%nSubSystem:%2 The data type of the row cannot be Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identified. The program might be faulty. application. If the same error recurs, identifies an error.
%4%nThe data type of the row perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
cannot be specified. does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20431 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred during a search. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe error occurred when %2=Subsystem: The subsystem where an
the retrieval was executed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20432 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred during a search. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe error occurred when %2=Subsystem: The subsystem where an
the retrieval was executed. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-117
Appx MT 1-118
Event Event Source Description Causes Remedies Remarks
20433 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have operating Log in as a user with the operating %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege. privileges, and then perform the operation identifies an error.
%4%nThere is no operation again. %2=Subsystem: The subsystem where an
authority. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20434 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. If log-in is not achieved, log in. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt is not logged in. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20435 FCRWeb ErrorCode:%1%nSubSystem:%2 You have been logged off the system. Retry logging onto the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt was logoffed. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20436 FCRWeb ErrorCode:%1%nSubSystem:%2 The user ID was not found. If log-in is not achieved, log in. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nUser ID is not found. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20437 FCRWeb ErrorCode:%1%nSubSystem:%2 The URL could not be acquired. It is Check the connection to the server. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: conceivable that the server is not identifies an error.
%4%nURL was not able to be connected. %2=Subsystem: The subsystem where an
acquired. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-118
Appx MT 1-119
Event Event Source Description Causes Remedies Remarks
20438 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient ID was not successfully Check the connection to the electronic %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from an electronic medical chart. medical chart. identifies an error.
%4%nIt failed in patient ID This error is attributable to an unconnected %2=Subsystem: The subsystem where an
acquisition from the electronic electronic medical chart. error occurred.
clinical record device. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20439 FCRWeb ErrorCode:%1%nSubSystem:%2 A database search failed (when all patient Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: studies were searched for). The database identifies an error.
%4%nIt failed in the DB retrieval. might not be running. %2=Subsystem: The subsystem where an
(The patient’s all inspections are error occurred.
retrieved.) %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20440 FCRWeb ErrorCode:%1%nSubSystem:%2 Mounting failed. Restart both the server PC and client PC %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt failed in the mount. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20441 FCRWeb ErrorCode:%1%nSubSystem:%2 The row for display is not selected. Select a row. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe row for the display has %2=Subsystem: The subsystem where an
not been selected. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20442 FCRWeb ErrorCode:%1%nSubSystem:%2 The data type of the row cannot be Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identified. The program might be faulty. application. If the same error recurs, identifies an error.
%4%nThe data type of the row perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
cannot be specified. does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-119
Appx MT 1-120
Event Event Source Description Causes Remedies Remarks
20443 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred during a search. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe error occurred when %2=Subsystem: The subsystem where an
the retrieval was executed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20444 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred during a search (%5). Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe error occurred when %2=Subsystem: The subsystem where an
the retrieval was executed. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20445 FCRWeb ErrorCode:%1%nSubSystem:%2 User information acquisition failed. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nIt failed in the user %2=Subsystem: The subsystem where an
information acquisition. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20446 FCRWeb ErrorCode:%1%nSubSystem:%2 The initial search conditions were not Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully updated. The database might identifies an error.
%4%nIt failed in the initial retrieval not be running. %2=Subsystem: The subsystem where an
condition update. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20447 FCRWeb ErrorCode:%1%nSubSystem:%2 The initial search conditions were not Check that the study list is activated by the %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully updated due to an exclusive same user at another machine. identifies an error.
%4%nThe initial retrieval condition error. %2=Subsystem: The subsystem where an
update failed because of an error occurred.
exclusive error. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-120
Appx MT 1-121
Event Event Source Description Causes Remedies Remarks
20448 FCRWeb ErrorCode:%1%nSubSystem:%2 A character string list was not successfully Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the character string identifies an error.
%4%nIt failed from character database. The LangStr.mdb file might be %2=Subsystem: The subsystem where an
string DB to the acquisition of the damaged. error occurred.
character string list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20449 FCRWeb ErrorCode:%1%nSubSystem:%2 The character string was not found in the Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: character string database (ID = %5). identifies an error.
%4%nThe character string doesn’t The LangStr.mdb file might be damaged. %2=Subsystem: The subsystem where an
exist in character string DB. error occurred.
(ID=%5) %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Character string ID
20450 FCRWeb ErrorCode:%1%nSubSystem:%2 The number of study list bind data rows Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: does not agree with the number of layout application. If the same error recurs, identifies an error.
%4%nThe row number of schema rows. The program might be faulty. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
inspection list bind data is not does not help, confirm the situation in error occurred.
corresponding to the row number which the error occurred, and submit the %3=Source File: The program file where
of Raoutoskema. event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20451 FCRWeb ErrorCode:%1%nSubSystem:%2 The value list could not be acquired. Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The database might not be running. identifies an error.
%4%nThe value list cannot be %2=Subsystem: The subsystem where an
acquired. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20452 FCRWeb ErrorCode:%1%nSubSystem:%2 No study was specified. Select a study and then retry. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe inspection is not %2=Subsystem: The subsystem where an
specified. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-121
Appx MT 1-122
Event Event Source Description Causes Remedies Remarks
20453 FCRWeb ErrorCode:%1%nSubSystem:%2 The system has not been logged on. If log-in is not achieved, log in. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt is not logged in. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20454 FCRWeb ErrorCode:%1%nSubSystem:%2 Log-off occurred due to a timeout. Retry logging onto the system. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nBecause the time-out had %2=Subsystem: The subsystem where an
been generated, it was logoffed. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20455 FCRWeb ErrorCode:%1%nSubSystem:%2 The user ID used for a privilege check did Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: not match the log-in user. The program application. If the same error recurs, identifies an error.
%4%nThe authority was checked might be faulty. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
by user ID different from the login does not help, confirm the situation in error occurred.
user. which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20456 FCRWeb ErrorCode:%1%nSubSystem:%2 You do not have user privileges. Log in as a user with operating privileges. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThere is no user authority. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20457 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred during an operating Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege check process. This is an internal client application. If the same error recurs, identifies an error.
%4%nThe exception was system error. perform a reinstallation. %2=Subsystem: The subsystem where an
generated by the operation error occurred.
authority check processing. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Event Event Source Description Causes Remedies Remarks
20458 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred in a database component Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: (exclusive registration). client application. If the same error recurs, identifies an error.
%4%nThe error occurred by the An internal system error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
DB component (exclusive error occurred.
registration). %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20459 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred during an exclusive Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: registration process. client application. If the same error recurs, identifies an error.
%4%nThe exception was perform a reinstallation. %2=Subsystem: The subsystem where an
generated by the exclusive error occurred.
registration processing. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20460 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred during the study Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: output initialization process. The program perform a reinstallation. identifies an error.
%4%nThe exception was might be faulty. %2=Subsystem: The subsystem where an
generated by initial processing of error occurred.
the inspection output. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20461 FCRWeb ErrorCode:%1%nSubSystem:%2 The output XML was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: created. An internal system error occurred. client application. If the same error recurs, identifies an error.
%4%nIt failed in making XML for perform a reinstallation. %2=Subsystem: The subsystem where an
the output. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=XML Filename
20462 FCRWeb ErrorCode:%1%nSubSystem:%2 The exclusively registered study was not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully deleted. An internal system client application. If the same error recurs, identifies an error.
%4%nIt failed in the deletion of error occurred. perform a reinstallation. %2=Subsystem: The subsystem where an
the exclusive registration ending error occurred.
inspection. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-124
Event Event Source Description Causes Remedies Remarks
20463 FCRWeb ErrorCode:%1%nSubSystem:%2 The URL was not successfully acquired. Check the connection to the server. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: It is conceivable that the server is not identifies an error.
%4%nIt failed in the acquisition of connected. %2=Subsystem: The subsystem where an
URL. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20464 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred when a patient Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information acquisition process was identifies an error.
%4%nThe error occurred by the performed for C@Rna study scheduling. %2=Subsystem: The subsystem where an
patient information acquisition error occurred.
processing for the C@Rna %3=Source File: The program file where
inspection reservation an error occurred.
specification. (%5) %4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20465 FCRWeb ErrorCode:%1%nSubSystem:%2 An attempt to acquire C@RnaURL failed. Check that the C@Rna client is installed. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The C@RnaURL client might not exist. identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
C@RnaURL. (%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20466 FCRWeb ErrorCode:%1%nSubSystem:%2 The study status was not successfully Check that the SQL server is running. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: updated. The database might not be identifies an error.
%4%nIt failed in the update of the running. %2=Subsystem: The subsystem where an
inspection status. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-125
Event Event Source Description Causes Remedies Remarks
20467 FCRWeb ErrorCode:%1%nSubSystem:%2 A character string list was not successfully Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the character string identifies an error.
%4%nIt failed from character database. The LangStr.mdb file might be %2=Subsystem: The subsystem where an
string DB to the acquisition of the damaged. error occurred.
character string list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20468 FCRWeb ErrorCode:%1%nSubSystem:%2 The ID was not found in the character Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: string database (ID = %5). The LangStr. identifies an error.
%4%nIt was not finding of ID in mdb file might be damaged. %2=Subsystem: The subsystem where an
character string DB. (ID=%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Character string ID
20469 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred during output. This is an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: internal system error. perform a reinstallation. identifies an error.
%4%nThe error occurred while %2=Subsystem: The subsystem where an
outputting it. (ReturnCode=%5) error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Return value
20470 FCRWeb ErrorCode:%1%nSubSystem:%2 Study deletion failed. An internal system Restart both the server PC and client PC %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. identifies an error.
%4%nIt failed in the deletion of %2=Subsystem: The subsystem where an
the inspection. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20471 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe number of arrays of system error occurred. %2=Subsystem: The subsystem where an
property specification values is error occurred.
not corresponding to the number %3=Source File: The program file where
of buttons. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-126
Event Event Source Description Causes Remedies Remarks
20472 FCRWeb ErrorCode:%1%nSubSystem:%2 A character string list was not successfully Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the character string identifies an error.
%4%nIt failed from character database. The LangStr.mdb file might be %2=Subsystem: The subsystem where an
string DB to the acquisition of the damaged. error occurred.
character string list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20473 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal application. If the same error recurs, identifies an error.
%4%nThe number of arrays of system error occurred. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
property specification values is does not help, confirm the situation in error occurred.
not corresponding to the number which the error occurred, and submit the %3=Source File: The program file where
of buttons. event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20474 FCRWeb ErrorCode:%1%nSubSystem:%2 A character string list was not successfully Check LangStr.mdb. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired from the character string identifies an error.
%4%nIt failed from character database. The LangStr.mdb file might be %2=Subsystem: The subsystem where an
string DB to the acquisition of the damaged. error occurred.
character string list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20484 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient information file (Karte.xml) was Check whether Karte.xml is damaged or %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% not successfully monitored. contains wrong data. Also, check whether identifies an error.
4%nSystem Exception Error. the image link function is improperly set. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
20560 FFCustomMsgBox Deletion of study has failed. This can occur when study deletion is Retry the operation.
performed simultaneously from multiple If the problem is not resolved, restart the
computers. (The studies are different client application.
studies.)
21001 FFCustomMsgBox Failed in connecting to the image The problem is attributable, for instance, to Check whether the SQL service manager List
database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).

020-221-01E
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Appx MT 1-127
Event Event Source Description Causes Remedies Remarks
21002 FFCustomMsgBox Initialization of the image The problem is attributable, for instance, to Check whether the SQL service manager List
database failed. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
21003 FFCustomMsgBox Failed in information acquisition The problem is attributable, for instance, to Check whether the SQL service manager List
from the image database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
21004 FFCustomMsgBox Initialization of the image The problem is attributable, for instance, to Check whether the SQL service manager List
database failed. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
21005 FFCustomMsgBox Failed in setting information to the The problem is attributable, for instance, to Check whether the SQL service manager List
image database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
21006 FFCustomMsgBox Failed in deleting the study The problem is attributable, for instance, to Check whether the SQL service manager List
information. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
21007 FFCustomMsgBox Failed in connecting to the system It is conceivable that the database file was Restart. If the same symptom recurs, List
setting database. damaged or deleted. perform a reinstallation.
21008 FFCustomMsgBox Failed in accessing the system It is conceivable that the database file was Restart. If the same symptom recurs, List
setting database. damaged or deleted. perform a reinstallation.
21009 FFCustomMsgBox Failed in information acquisition It is conceivable that the database file was Restart. If the same symptom recurs, List
from the system setting database. damaged or deleted. perform a reinstallation.
21010 FFCustomMsgBox Failed in connecting to the It is conceivable that the database file was Restart. If the same symptom recurs, List
character database. damaged or deleted. perform a reinstallation.
21011 FFCustomMsgBox Failed in accessing the character It is conceivable that the database file was Restart. If the same symptom recurs, List
string database. damaged or deleted. perform a reinstallation.
21012 FFCustomMsgBox Failed in obtaining the information It is conceivable that the database file was Restart. If the same symptom recurs, List
from the character string damaged or deleted. perform a reinstallation.
database.

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Event Event Source Description Causes Remedies Remarks
21013 FFCustomMsgBox Failed in accessing the definition It is conceivable that the file was damaged Restart. If the same symptom recurs, List
file. or deleted. perform a reinstallation.
21014 FFCustomMsgBox Failed in opening the registry It is conceivable that the registry Restart. If the same symptom recurs, List
information. information was damaged or deleted. perform a reinstallation.
21015 FFCustomMsgBox Failed in retrieving the registry It is conceivable that the registry Restart. If the same symptom recurs, List
information. information was damaged or deleted. perform a reinstallation.
21016 FFCustomMsgBox Failed in writing the registry It is conceivable that the registry Restart. If the same symptom recurs, List
information. information was damaged or deleted. perform a reinstallation.
21017 FFCustomMsgBox Failed in closing the registry It is conceivable that the registry Restart. If the same symptom recurs, List
information. information was damaged or deleted. perform a reinstallation.
21018 FFCustomMsgBox Failed in receiving message. The system was unstable. Restart. If the same symptom recurs, List
perform a reinstallation.
21019 FFCustomMsgBox Failed in canceling the output The selected image was being output or Nothing particular. List
processing. already deleted.
21020 FFCustomMsgBox Failed in output. The selected image was being output or Nothing particular. List
already deleted.
21021 FFCustomMsgBox Failed in receiving message. The system was unstable. Restart. If the same symptom recurs, List
perform a reinstallation.
21022 FFCustomMsgBox Failed in initializing process for The system was unstable. Restart. If the same symptom recurs, List
message communication. perform a reinstallation.
21023 FFCustomMsgBox Failed in terminating process for The system was unstable. Restart. If the same symptom recurs, List
message communication. perform a reinstallation.
21024 FFCustomMsgBox Failed in acquiring the host setting It is conceivable that the database file was Restart. If the same symptom recurs, List
database. damaged or deleted. perform a reinstallation.
21025 FFCustomMsgBox Failed in editing the host setting The system was unstable. Restart. If the same symptom recurs, List
database. perform a reinstallation.
21030 FFCustomMsgBox Failed in study start. Connection equipment was not operative Check the connected equipment or List
or the network was unstable. network.
21031 FFCustomMsgBox Failed in QA start. Connection equipment was not operative Check the connected equipment or List
or the network was unstable. network.
21032 FFCustomMsgBox Failed in study re-start. Connection equipment was not operative Check the connected equipment or List
or the network was unstable. network.
21033 FFCustomMsgBox Failed in obtaining study Connection equipment was not operative Check the connected equipment or List
information from host %s. or the network was unstable. network.
21034 FFCustomMsgBox Failed in locking the study. Connection equipment was not operative Check the connected equipment or List
or the network was unstable. network.
21035 FFCustomMsgBox Failed in study completion Connection equipment was not operative Check the connected equipment or List
processing. or the network was unstable. network.
21036 FFCustomMsgBox The target study exists but is not Connection equipment was not operative Check the connected equipment or List
displayed on the list. or the network was unstable. network.

020-221-01E
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Appx MT 1-129
Event Event Source Description Causes Remedies Remarks
21037 FFCustomMsgBox The target study could not be A specified study has already been Nothing particular. List
found. deleted.
21038 FFCustomMsgBox The input format for date is wrong. The input format was incorrect. Nothing particular. List
21039 FFCustomMsgBox The input format for time is wrong. The input format was incorrect. Nothing particular. List
21040 FFCustomMsgBox Searched word is illegal. The input word was incorrect. Nothing particular. List
21041 FFCustomMsgBox Multiple target studies exist. Two or more relevant studies existed. Nothing particular. List
The study cannot be started.
21051 FFCustomMsgBox Unidentified study has been Illegal data was contained in the study Check the RIS side setup information and List
received from RIS. information received from the RIS. the like.
21055 FFCustomMsgBox There was no automatically Perform the following remedial actions:
deletable study data.  Check the contents of the study and then
perform the determination procedure.
 Unlock unnecessary locked studies.
 Check the output queue and delete any
unnecessary studies.
21055 FFRoutine ErrorCode:%1%nSubSystem:%2 Deletable study data was not found. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nThe Study data that can be %2=Subsystem: The subsystem where an
deleted is not found. \nPlease error occurred.
confirm the study list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
21056 FFCustomMsgBox There was no automatically Perform the following remedial actions:
deletable image data.  Check the contents of the study and then
perform the determination procedure.
 Unlock unnecessary locked studies.
 Check the output queue and delete any
unnecessary studies.
 Delete unnecessary files from the hard
disk.
21056 FFRoutine ErrorCode:%1%nSubSystem:%2 Deletable image data was not found. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nThe Image data that can be %2=Subsystem: The subsystem where an
deleted is not found. \nPlease error occurred.
confirm the study list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
21057 FFCustomMsgBox There was no automatically
deletable patient information.

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Event Event Source Description Causes Remedies Remarks
21057 FFRoutine ErrorCode:%1%nSubSystem:%2 Deletable patient information was not Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: found. The program might be faulty. application. If the same error recurs, identifies an error.
%4%nThe Patient data that can perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
be deleted is not found. \nPlease does not help, confirm the situation in error occurred.
confirm the study list. which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
21067 FFCustomMsgBox An error occurred in settings for Start the User Utility and review the
automatically determining a settings for automatically determining a
physician’s name, which physician’s name.
consequently skipped automatic
determination processing.
21067 FFRoutine ErrorCode:%1%nSubSystem:%2 The automatic verification user was not With the Client Utility, review the setup %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: set, or the setup information was information about the automatic verification identifies an error.
%4%nVerify Doctor setting error. \ inconsistent. user. %2=Subsystem: The subsystem where an
nPlease confirm the inspection error occurred.
list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
21101 FFCustomMsgBox An error of unknown cause An error of unknown cause occurred. It is
occurred. not possible to continue image transfer
processing.
21102 FFCustomMsgBox Failed in obtaining the study A specified study has already been
information. deleted.
21103 FFCustomMsgBox It can’t be designated as a source.
21104 FFCustomMsgBox It can’t be designated as a source.
21105 FFCustomMsgBox The image couldn’t be moved.
21106 FFCustomMsgBox The indication error of the study
information occurred.
?????
21129 FFCustomMsgBox The hard disk is full. The disk has no free space. Delete unnecessary study information. List
21144 FFCustomMsgBox No backup copies have been In compliance with the on-screen
made for a certain period of time. instructions, specify whether or not to start
the Backup Utility.
21201 FFCustomMsgBox An error of unknown cause The system was unstable. Restart. If the same symptom recurs, List
occurred. perform a reinstallation.
21202 FFCustomMsgBox Failed in initialization processing. The system was unstable. Restart. If the same symptom recurs, List
perform a reinstallation.

020-221-01E
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Appx MT 1-131
Event Event Source Description Causes Remedies Remarks
21203 FFCustomMsgBox Radiographer information It is conceivable that the database file was Restart. If the same symptom recurs, List
database is abnormal. damaged or deleted. perform a reinstallation.
21204 FFCustomMsgBox Failed in obtaining the registry The system was unstable. Restart. If the same symptom recurs, List
information. perform a reinstallation.
21205 FFCustomMsgBox Failed in setting registry values. The system was unstable. Restart. If the same symptom recurs, List
perform a reinstallation.
21206 FFCustomMsgBox Failed in clearing a displayed The system was unstable. Restart. If the same symptom recurs, List
image. perform a reinstallation.
21207 FFCustomMsgBox Failed in connecting to the Connection equipment was not operative Check the connected equipment or List
database. or the network was unstable. network.
21208 FFCustomMsgBox Failed in connecting to the Connection equipment was not operative Check the connected equipment or List
database. or the network was unstable. network.
21209 FFCustomMsgBox Failed in setting the host sharing The system was unstable. Restart. If the same symptom recurs, List
study information. perform a reinstallation.
21210 FFCustomMsgBox Failed in obtaining the study It is conceivable that the database file was Restart. If the same symptom recurs, List
information from the database. damaged or deleted. perform a reinstallation.
21211 FFCustomMsgBox An error of unknown cause It is conceivable that the database file was Restart. If the same symptom recurs, List
occurred in obtaining radiographer damaged or deleted. perform a reinstallation.
information.
21212 FFCustomMsgBox An error of unknown cause The system was unstable. Restart. If the same symptom recurs, List
occurred. perform a reinstallation.
21213 FFCustomMsgBox An error of unknown cause The system was unstable. Restart. If the same symptom recurs, List
occurred. Study information perform a reinstallation.
cannot be obtained.
22054 FFRoutine ErrorCode:%1%nSubSystem:%2 Values could not be acquired from the Check to ensure that the Service Utility %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% system setup database. The process will settings are correct. If it does not help, identifies an error.
4%nSystem setting value be continued by using default values for perform a reinstallation. %2=Subsystem: The subsystem where an
acquisition error.\nThe default some settings. error occurred.
value is used. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22058 FFRoutine ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to automatically delete study data. . perform a reinstallation. identifies an error.
%4%nThe processing failure was For a detailed description of the cause of %2=Subsystem: The subsystem where an
done by the Study DB capacity the error, refer to the FFDBCom event error occurred.
adjustment thread. \nHowever, the information. %3=Source File: The program file where
process continues. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Event Event Source Description Causes Remedies Remarks
22059 FFRoutine ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to automatically delete image data. perform a reinstallation. identifies an error.
%4%nThe processing failure was For a detailed description of the cause of %2=Subsystem: The subsystem where an
done by the HDD capacity the error, refer to the FFDBCom event error occurred.
adjustment thread. \nHowever, the information. %3=Source File: The program file where
process continues. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22060 FFRoutine ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to automatically delete patient perform a reinstallation. identifies an error.
%4%nThe processing failure was information. For a detailed description of %2=Subsystem: The subsystem where an
done by the Patient DB capacity the cause of the error, refer to the error occurred.
adjustment thread. \nHowever, the FFDBCom event information. %3=Source File: The program file where
process continues. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22061 FFRoutine ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to automatically delete a temporal/ perform a reinstallation. identifies an error.
%4%nThe processing failure was stored image. For a detailed description of %2=Subsystem: The subsystem where an
done by the Reference Images the cause of the error, refer to the error occurred.
delete thread. \nHowever, the FFDBCom event information. %3=Source File: The program file where
process continues. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22069 FFRoutine ErrorCode:%1%nSubSystem:%2 The output completion notification was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully sent to the output section. perform a reinstallation. identifies an error.
%4%nIt failed in the output of the %2=Subsystem: The subsystem where an
study. \nPlease confirm the error occurred.
inspection list. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22103 FFMain It failed in the acquisition of the The version information was not Reinstall the system.
configuration information. The successfully acquired. It is conceivable that
initialization treatment can’t be the Version.env file did not exist in the
continued. /MainProcess:Main () specified directory or that the contents of
the file were damaged.
22128 FFMain An error occurred in logfile backup A log file backup was not successfully Reinstall the system. (There is no
treatment. made. It is conceivable that the specified operational problem. However,
/MainProcess:xxxxx pathname was incorrect. communication logs cannot be saved.)

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Event Event Source Description Causes Remedies Remarks
22142 FFMain ErrorCode:%1%nSubSystem:%2 Although an attempt to rebuild a database Start the SQL server and restart the server %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed, the main process startup process is application. identifies an error.
%4%nThe start processing in the continued. %2=Subsystem: The subsystem where an
MainProcess is continued though error occurred.
it failed in the restructuring of DB. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22145 FFMain ErrorCode:%1%nSubSystem:%2 Backup is overdue and not done. Use the Backup Utility to make a backup %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: without undue delay. identifies an error.
%4%nPlease back up at once. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22150 FFMain ErrorCode:%1%nSubSystem:%2 Although the operation log was not Check for a free space on the disk. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully written, the process will be identifies an error.
%4%nProcessing is continued continued. %2=Subsystem: The subsystem where an
though it failed in writing the error occurred.
operation log. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22155 FFMain ErrorCode:%1%nSubSystem:%2 Although the event information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully written, processing continues. perform a reinstallation. identifies an error.
%4%nProcessing is continued The OS resource might be insufficient. %2=Subsystem: The subsystem where an
though it failed in writing event error occurred.
information. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
22156 FFMain ErrorCode:%1%nSubSystem:%2 Failed in obtaining the version information. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: It is conceivable that the registry perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of information was damaged. %2=Subsystem: The subsystem where an
version information.%n error occurred.
Please reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Appx MT 1-134
Event Event Source Description Causes Remedies Remarks
23050 FFRoutine ErrorCode:%1%nSubSystem:%2 Information (the parameter information for Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: automatic deletion/automatic determination identifies an error.
%4%nInformation is recorded below). %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
24408 FFCustomMsgBox An Image display cannot be ● Close the dialog and retry.
executed during operations.
24409 FFCustomMsgBox A display of the list cannot be ● Close the dialog and retry.
executed during operations.
24410 FFCustomMsgBox A display cannot be cleared during ● Close the dialog and retry.
operations.
29051 FFRoutine ErrorCode:%1%nSubSystem:%2 A sequence error occurred during inter- Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: process communication. The program application. If the same error recurs, identifies an error.
%4%nSequence error of the might be faulty. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
message between processes. does not help, confirm the situation in error occurred.
\nPlease reactivate server PC. which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
29052 FFRoutine ErrorCode:%1%nSubSystem:%2 An inter-process message transmission Restart the server application and client %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. The program might be application. If the same error recurs, identifies an error.
%4%nSend error of the message faulty. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
between processes. \nPlease does not help, confirm the situation in error occurred.
reactivate server PC. which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
29053 FFRoutine ErrorCode:%1%nSubSystem:%2 A parameter analysis error (internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error) occurred during inter-process perform a reinstallation. identifies an error.
%4%nParameter error of the communication. %2=Subsystem: The subsystem where an
message between processes. error occurred.
\nPlease reactivate server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-134
Appx MT 1-135
Event Event Source Description Causes Remedies Remarks
29066 FFRoutine ErrorCode:%1%nSubSystem:%2 A parameter abnormality was found Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: between methods. An internal system error perform a reinstallation. identifies an error.
%4%nThe parameter error occurred. %2=Subsystem: The subsystem where an
occurred. \nPlease reactivate error occurred.
server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
29071 FFRoutine ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: If the same error recurs, perform a identifies an error.
%4%nThe unknown error reinstallation. %2=Subsystem: The subsystem where an
occurred. \nPlease reactivate error occurred.
server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
29107 FFMain It failed in the preparation of the An attempt to create an inter-process Restart.
pipe. The treatment can’t be communication pipe failed. The system
continued. /MainProcess:Main () might be unstable.
29112 FFMain It failed in the indication of the The routine transition instruction message Restart. If the same symptom recurs,
routine mode transition. was not successfully issued. This error is perform a reinstallation.
/MainProcess:m_ProcessControl_ attributable, for instance, to an inactive
OnRunProcComplete () subprocess or a missing pipe.
29114 FFMain An unusual message was The received message was unusual. Restart. If the same symptom recurs,
received. This message is It is conceivable that the message was not perform a reinstallation.
ignored. /MainProcess:m_ registered in the message information
ProcessComControl_ database or that the system was unstable.
OnRecvNotification ()
29115 FFMain An unusual send cause was A message was received from an unknown Restart. If the same symptom recurs,
received. This send cause is source. It is conceivable that the perform a reinstallation.
ignored. /MainProcess:m_Proce transmission source was not registered in
ssComControl_ the message information database or that
OnRecvNotification () a wrong transmission source was selected.
29116 FFMain The form of the place of the An unknown transmission destination was Restart. If the same symptom recurs,
transmission isn’t right. specified for the received message. perform a reinstallation.
/MainProcess:SendMessage () It is conceivable that the transmission
destination was not registered in the
message information database or that a
wrong transmission destination was
selected.
29117 FFMain It failed in the message delivery. / A message delivery was not successful. Restart. If the same symptom recurs,
MainProcess:SendMessage () It is conceivable that the subprocess at the perform a reinstallation.
transmission destination was not running.

020-221-01E
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Appx MT 1-136
Event Event Source Description Causes Remedies Remarks
29119 FFMain It failed in the process completion A termination notification was not Restart.
notice. successfully issued to the subprocess.
/MainProcess:ProcessEndAnswer This error is attributable to an inactive
Message () subprocess or system instability.
29122 FFMain It failed in the unusual occurrence An abnormality occurrence notification was Restart.
notice. not successfully issued to the subprocess.
/MainProcess: This error is attributable to an inactive
ErrorNoticeMessage () subprocess or system instability.
29123 FFMain It failed in the pipe close. An attempt to close the inter-process Restart.
/MainProcess:EndMainProcess () communication pipe failed. The system
might be unstable.
29125 FFMain It failed in close of the message The message database was not Restart.
data base. /MainProcess:xxxxx successfully closed. It is conceivable that
the system was unstable.
29126 FFMain It failed in reading of the registry Data was not successfully acquired from Reinstall the system.
information. /MainProcess:xxxxx the registry. This error is attributable to
improper installation.
29127 FFMain It failed in writing of the registry Data was not successfully written into the Restart.
information. /MainProcess:xxxxx registry. It is conceivable that the system
was unstable.
29350 ThumbnailList ErrorCode:%1%nSubSystem:%2 A program error occurred. The program might be faulty. Check the %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% operations performed before and after the identifies an error.
4%nThe asynchronous download error occurrence, obtain the maintenance %2=Subsystem: The subsystem where an
thread of the thumbnail image log with the Backup Utility, and send the error occurred.
cannot be The asynchronous maintenance log and an error report to the %3=Source File: The program file where
download thread of the thumbnail manufacturer. an error occurred.
image cannot be correctly ended. %4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30001 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the character or deleted. perform a reinstallation.
database.
30002 FFCustomMsgBox Failed in connecting to the It is conceivable that the database file was Restart. If the same symptom recurs,
character database. damaged or deleted. perform a reinstallation.
30003 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the system setting or deleted. perform a reinstallation.
database.
30004 FFCustomMsgBox Failed in connecting to the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting database. damaged or deleted. perform a reinstallation.
30005 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the image database. or deleted. perform a reinstallation.
30013 FFCustomMsgBox Failed in saving the display setting It is conceivable that the registry Restart. If the same symptom recurs,
of list (worklist). information was damaged or deleted. perform a reinstallation.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-136
Appx MT 1-137
Event Event Source Description Causes Remedies Remarks
30019 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the database file was Restart. If the same symptom recurs,
characters to the network setting damaged or deleted. perform a reinstallation.
database.
30027 FFCustomMsgBox Failed in list initialization (worklist). It is conceivable that the registry Restart. If the same symptom recurs,
information was damaged or deleted. perform a reinstallation.
30045 FFCustomMsgBox IP address on the Image Reader It is conceivable that the database file was Restart. If the same symptom recurs,
cannot be obtained. damaged or deleted. perform a reinstallation.
30057 FFCustomMsgBox Failed in receiving message. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30085 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the Image Reader or deleted. perform a reinstallation.
status information database.
30100 FCRWeb ErrorCode:%1%nSubSystem:%2 Check the connection to the receipt %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: computer. Retransmit then the study from identifies an error.
%4%n Arbitrary Error Details. the receipt computer. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30101 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have the Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: privilege for performing this operation. and then retry. identifies an error.
%4%n Arbitrary Error Details. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30102 FCRWeb ErrorCode:%1%nSubSystem:%2 Adequate sources for system operation Restart the System. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: were not available. identifies an error.
%4%n Arbitrary Error Details. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-137
Appx MT 1-138
Event Event Source Description Causes Remedies Remarks
30103 FCRWeb ErrorCode:%1%nSubSystem:%2 A program error occurred. The program might be faulty. Check the %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: operations performed before and after the identifies an error.
%4%n Arbitrary Error Details. error occurrence, obtain the maintenance %2=Subsystem: The subsystem where an
log with the Backup Utility, and send the error occurred.
maintenance log and an error report to the %3=Source File: The program file where
manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30104 FCRWeb ErrorCode:%1%nSubSystem:%2 It is conceivable that the network can be Check the connected equipment or %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: unstable. network. identifies an error.
%4%n Arbitrary Error Details. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30105 FFCustomMsgBox Failed in list initialization (waiting The system was unstable. Restart. If the same symptom recurs,
for study). perform a reinstallation.
30106 FFCustomMsgBox Failed in list initialization (waiting The system was unstable. Restart. If the same symptom recurs,
for QA). perform a reinstallation.
30107 FFCustomMsgBox Failed in list initialization (waiting The system was unstable. Restart. If the same symptom recurs,
for output). perform a reinstallation.
30108 FFCustomMsgBox Failed in list initialization (already The system was unstable. Restart. If the same symptom recurs,
output). perform a reinstallation.
30109 FFCustomMsgBox Failed in list initialization (all). The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30110 FFCustomMsgBox Failed in list initialization (today). The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30111 FFCustomMsgBox Failed in initializing the list
(media).
30117 FFCustomMsgBox Failed in list refreshment The system was unstable. Restart. If the same symptom recurs,
(worklist). perform a reinstallation.
30121 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the Image Reader or deleted. perform a reinstallation.
information database.
30122 FFCustomMsgBox Failed in accessing the Image It is conceivable that the database file was Restart. If the same symptom recurs,
Reader information database. damaged or deleted. perform a reinstallation.
30125 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (IP size series). damaged or deleted. perform a reinstallation.
30129 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information damaged or deleted. perform a reinstallation.
(Pantomography processing).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-138
Appx MT 1-139
Event Event Source Description Causes Remedies Remarks
30147 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Magnetic card damaged or deleted. perform a reinstallation.
type).
30148 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Magnetic card damaged or deleted. perform a reinstallation.
type).
30149 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Hospital card damaged or deleted. perform a reinstallation.
used).
30150 FFCustomMsgBox Failed in obtaining information It is conceivable that the database file was Restart. If the same symptom recurs,
from database. damaged or deleted. perform a reinstallation.
30151 FFCustomMsgBox Failed in initialization processing. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30152 FFCustomMsgBox Failed in obtaining the path It is conceivable that the file was damaged Restart. If the same symptom recurs,
information (image data folder). or deleted. perform a reinstallation.
30153 FFCustomMsgBox Failed in terminating process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30155 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the database file was Restart. If the same symptom recurs,
characters to the database. damaged or deleted. perform a reinstallation.
30157 FFCustomMsgBox Failed in accessing to database. It is conceivable that the database file was Restart. If the same symptom recurs,
damaged or deleted. perform a reinstallation.
30200 FFCustomMsgBox Failed in RIS activation. There may be a problem with the RIS Check the settings and then restart. If the
module or RIS setup. same symptom recurs, perform a
reinstallation.
30201 FFCustomMsgBox A communication error with RIS There may be a problem with the RIS Check the settings and then restart. If the
occurred. module or RIS setup. same symptom recurs, perform a
reinstallation.
30202 FFCustomMsgBox A communication error with RIS There may be a problem with the RIS Check the settings and then restart. If the
occurred. module or RIS setup. same symptom recurs, perform a
reinstallation.
30203 FFCustomMsgBox Failed in study terminating
process.
30204 FFCustomMsgBox The system cannot be started due Failed in installation. Reinstall the system.
to improperly performed
installation.
30205 FFCustomMsgBox Failed in search processing. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30206 FFCustomMsgBox Failed in initializing patient The system was unstable. Restart. If the same symptom recurs,
additional information. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-139
Appx MT 1-140
Event Event Source Description Causes Remedies Remarks
30207 FFCustomMsgBox An error of unknown cause
occurred with connection to the
P.Console.
30300 FFInput ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred. \nPlease reactivate error occurred.
server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30300 FFCustomMsgBox An error of unknown cause
occurred.
30301 FFCustomMsgBox Failed in obtaining information
from the system setting database.
30301 FFInput ErrorCode:%1%nSubSystem:%2 The value was not successfully acquired Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: from the system setup database while an perform a reinstallation. identifies an error.
%4%nSystem setting value initialization process was being performed. %2=Subsystem: The subsystem where an
acquisition error. \nThe default The database might be damaged. error occurred.
value is used. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30302 FFCustomMsgBox A failure occurred in an attempt to
acquire values from the
connection device setup
database.
30302 FFInput It failed in the acquisition of a Value acquisition from the connected Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
value from a connection device equipment setup database failed. perform a reinstallation. identifies an error.
setting database. The database might be damaged. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30303 FFCustomMsgBox Failed in initialization processing.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-140
Appx MT 1-141
Event Event Source Description Causes Remedies Remarks
30303 FFInput ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nInitialization was damaged. %2=Subsystem: The subsystem where an
discontinued: error occurred.
An internal control system error %3=Source File: The program file where
had occurred. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30304 FFCustomMsgBox Acquisition of path information
failed.
30304 FFInput ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
file path information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30305 FFCustomMsgBox Failed in terminating process.
30305 FFInput ErrorCode:%1%nSubSystem:%2 The termination process failed due, for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: instance, to an internal control termination perform a reinstallation. identifies an error.
%4%nThe termination failed: process failure or an area deallocation %2=Subsystem: The subsystem where an
Because of internal control or failure. error occurred.
execute release of area. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30306 FFCustomMsgBox An attempt to create an image
information file resulted in a
failure.
30306 FFInput ErrorCode:%1%nSubSystem:%2 A damaged image information file (DDO) Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was found while the image input process perform a reinstallation. identifies an error.
%4%nImage information file was being performed. %2=Subsystem: The subsystem where an
(DDO) detected damage while error occurred.
executing the image input %3=Source File: The program file where
process. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30307 FFCustomMsgBox An attempt to register image
information onto the database
resulted in a failure.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-141
Appx MT 1-142
Event Event Source Description Causes Remedies Remarks
30307 FFInput ErrorCode:%1%nSubSystem:%2 Image information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: registered in the database while the image perform a reinstallation. identifies an error.
%4%nIt failed in the registration of input process was being performed. %2=Subsystem: The subsystem where an
the image information to the error occurred.
database while the image-input %3=Source File: The program file where
processing an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30308 FFCustomMsgBox Image acquisition failed.  This event will not be displayed.
30309 FFCustomMsgBox Termination processing failed. ● Retry after checking the Image Reader
status.
 Termination cannot be executed when a
cassette is being inserted into the Image
Reader.
30310 FFInput Patient information transmission A certain error occurred on the Hobbit side Restart the server application and client
failure during the interval between the creation application. If the same error recurs,
and transmission of the patient information perform a reinstallation. If the reinstallation
to be transmitted to the RU. does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
30311 FFInput Patient information display failure. After patient information was transmitted to Restart the image reader. If the same error
the RU, an error occurred on the RU side recurs, perform a reinstallation. If the
for some reason. reinstallation does not help, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
30500 FCRWeb ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nSystem Error. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30500 FFCustomMsgBox An unknown error occurred. Restart the server computer.
30501 FFCustomMsgBox A timeout occurred, which ● Restart the server computer and check
disabled access to the server study status.
computer. ❍ Contact your service engineer if the
same symptom recurs even after it has
been restarted.

020-221-01E
04.28.2009 FM5535
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Appx MT 1-143
Event Event Source Description Causes Remedies Remarks
30502 FCRWeb ErrorCode:%1%nSubSystem:%2 An unknown error occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe error occurred while %2=Subsystem: The subsystem where an
initializing it. error occurred.
Please reboot Server-computer. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30502 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30503 FCRWeb ErrorCode:%1%nSubSystem:%2 The reserved study was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. This failure is attributable to an If the same error recurs, perform a identifies an error.
%4%nIt failed in the acquisition of inactive database or an internal system reinstallation. %2=Subsystem: The subsystem where an
the reservation inspection. error. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30503 FFCustomMsgBox An attempt to acquire reserved Restart the server computer.
studies resulted in a failure.
30504 FCRWeb ErrorCode:%1%nSubSystem:%2 The reserved study was not successfully Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: deleted. This failure is attributable to an If the same error recurs, perform a identifies an error.
%4%nIt failed in the deletion of inactive database or an internal system reinstallation. %2=Subsystem: The subsystem where an
the reservation inspection. error. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30504 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30505 FCRWeb ErrorCode:%1%nSubSystem:%2 Study acquisition failed. This failure is Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attributable to an inactive database or an If the same error recurs, perform a identifies an error.
%4%nIt failed in the acquisition of internal system error. reinstallation. %2=Subsystem: The subsystem where an
inspection information. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30505 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-143
Appx MT 1-144
Event Event Source Description Causes Remedies Remarks
30506 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient information search process Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. This failure is attributable to an If the same error recurs, perform a identifies an error.
%4%nIt failed in the retrieval of inactive database or an internal system reinstallation. %2=Subsystem: The subsystem where an
patient information. error. error occurred.
Can not get patient-info from %3=Source File: The program file where
database. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30506 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30507 FCRWeb ErrorCode:%1%nSubSystem:%2 The information could not be acquired from With the Service Utility, check the %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: an electronic medical chart. This error is electronic medical chart settings. If the identifies an error.
%4%nIt failed in the information attributable to an incorrect setting in the settings are correct, check the network %2=Subsystem: The subsystem where an
acquisition from the Ekarte Service Utility or an unconnected network. cable, hub, and other network devices. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30507 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30508 FCRWeb ErrorCode:%1%nSubSystem:%2 The output destination equipment Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information was not successfully acquired. If the same error recurs, perform a identifies an error.
%4%nIt failed in the acquisition of This failure is attributable to an inactive reinstallation. %2=Subsystem: The subsystem where an
device information. database or an internal system error. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30508 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
acquire information of devices
targeted for image output.
30509 FCRWeb ErrorCode:%1%nSubSystem:%2 An exception occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: authentication process. This is an internal perform a reinstallation. identifies an error.
%4%nThe error occurred while system error. %2=Subsystem: The subsystem where an
processing the attestation. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30509 FFCustomMsgBox An unknown error occurred during Restart the server computer.
authentication processing.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-144
Appx MT 1-145
Event Event Source Description Causes Remedies Remarks
30510 FCRWeb ErrorCode:%1%nSubSystem:%2 Study registration failed. This failure is Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attributable to an inactive database or an If the same error recurs, perform a identifies an error.
%4%nIt failed in the registration of internal system error. reinstallation. %2=Subsystem: The subsystem where an
the inspection. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30510 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30511 FCRWeb ErrorCode:%1%nSubSystem:%2 The communication with the server was Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: not successfully established. It is If the same error recurs, perform a identifies an error.
%4%nIt failed in the conceivable that the server PC is not reinstallation. %2=Subsystem: The subsystem where an
communication with the server. running or does not exist in the network. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30511 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30512 FCRWeb ErrorCode:%1%nSubSystem:%2 The study start process was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. identifies an error.
%4%nIt failed in beginning of the error occurred. %2=Subsystem: The subsystem where an
inspection. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30512 FFCustomMsgBox Study start processing failed. Restart the server computer.
30513 FCRWeb ErrorCode:%1%nSubSystem:%2 The study termination process was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. identifies an error.
%4%nIt failed in the end of the error occurred. %2=Subsystem: The subsystem where an
inspection. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30513 FFCustomMsgBox Study termination processing Restart the server computer.
failed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-145
Appx MT 1-146
Event Event Source Description Causes Remedies Remarks
30514 FCRWeb ErrorCode:%1%nSubSystem:%2 The image update process was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully performed. This error is perform a reinstallation. identifies an error.
%4%nIt failed in the update attributable to a damaged database, a %2=Subsystem: The subsystem where an
processing of the image. broken DDO, or a disconnected server PC. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30514 FFCustomMsgBox Image update processing failed. Restart the server computer.
30515 FCRWeb ErrorCode:%1%nSubSystem:%2 Image information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. This error is attributable to a perform a reinstallation. identifies an error.
%4%nIt failed in information in the damaged database, a broken DDO, or a %2=Subsystem: The subsystem where an
image acquisition. disconnected server PC. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30515 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30516 FCRWeb ErrorCode:%1%nSubSystem:%2 An unknown error occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: exclusive process. perform a reinstallation. identifies an error.
%4%nThe error occurred in the %2=Subsystem: The subsystem where an
exclusive operation. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30516 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30517 FCRWeb ErrorCode:%1%nSubSystem:%2 An update process for menu addition was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: not successfully performed. An internal perform a reinstallation. identifies an error.
%4%nIt failed in the update system error occurred. %2=Subsystem: The subsystem where an
processing of the menu addition. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30517 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-146
Appx MT 1-147
Event Event Source Description Causes Remedies Remarks
30518 FCRWeb ErrorCode:%1%nSubSystem:%2 An update process for menu addition was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: not successfully performed. An internal perform a reinstallation. identifies an error.
%4%nIt failed in the update system error occurred. %2=Subsystem: The subsystem where an
processing of the menu change. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30518 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30519 FCRWeb ErrorCode:%1%nSubSystem:%2 An update process for menu deletion/ Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: image invalidation was not successfully perform a reinstallation. identifies an error.
%4%nIt failed in the update performed. An internal system error %2=Subsystem: The subsystem where an
processing of the menu deletion. occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30519 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update menu deletion/image
inactivation.
30520 FCRWeb ErrorCode:%1%nSubSystem:%2 The update process for a display order Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: change was not successfully performed. perform a reinstallation. identifies an error.
%4%nIt failed in the update An internal system error occurred. %2=Subsystem: The subsystem where an
processing of the menu array error occurred.
substitution. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30520 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30521 FCRWeb ErrorCode:%1%nSubSystem:%2 The update process for image replacement Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was not successfully performed. An internal perform a reinstallation. identifies an error.
%4%nIt failed in the update system error occurred. %2=Subsystem: The subsystem where an
processing of the image error occurred.
replacement. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30521 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update replaced images.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-147
Appx MT 1-148
Event Event Source Description Causes Remedies Remarks
30522 FCRWeb ErrorCode:%1%nSubSystem:%2 The output destination setting was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully updated. An internal system perform a reinstallation. identifies an error.
%4%nIt failed in the update error occurred. %2=Subsystem: The subsystem where an
processing of the setting in the error occurred.
output destination. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30522 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30523 FCRWeb ErrorCode:%1%nSubSystem:%2 The patient ID update process was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. identifies an error.
%4%nIt failed in the update error occurred. %2=Subsystem: The subsystem where an
processing of patient ID. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30523 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30524 FCRWeb ErrorCode:%1%nSubSystem:%2 The update process for detailed patient Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information was not successfully perform a reinstallation. identifies an error.
%4%nIt failed in the update performed. An internal system error %2=Subsystem: The subsystem where an
processing of patient information. occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30524 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30525 FCRWeb ErrorCode:%1%nSubSystem:%2 The NetConfig value was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. An internal system error perform a reinstallation. identifies an error.
%4%nIt failed in the information occurred. %2=Subsystem: The subsystem where an
acquisition. error occurred.
Can not get information from %3=Source File: The program file where
NetConfib.mdb. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30525 FFCustomMsgBox Acquisition of equipment Restart the server computer.
information failed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-148
Appx MT 1-149
Event Event Source Description Causes Remedies Remarks
30526 FCRWeb ErrorCode:%1%nSubSystem:%2 Menu information was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. An internal system error perform a reinstallation. identifies an error.
%4%nIt failed in the information occurred. %2=Subsystem: The subsystem where an
acquisition. error occurred.
Can not get information from %3=Source File: The program file where
MenuDataBase. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30526 FFCustomMsgBox Acquisition of menu information Restart the server computer.
failed.
30527 FFCustomMsgBox An attempt to acquire study output Restart the server computer.
status resulted in a failure.
30528 FFCustomMsgBox An attempt to acquire equipment Restart the server computer.
output status resulted in a failure.
30529 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update menu deletion/image
inactivation.
30530 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update menu deletion/image
inactivation.
30531 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update menu deletion/image
inactivation.
30532 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update menu deletion/image
inactivation.
30533 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update menu deletion/image
inactivation.
30534 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30535 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30536 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30537 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30538 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-149
Appx MT 1-150
Event Event Source Description Causes Remedies Remarks
30539 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30540 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30541 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30542 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30543 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30544 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30545 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30546 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30547 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30548 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30549 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient’s detailed
information.
30550 FFCrExamCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-150
Appx MT 1-151
Event Event Source Description Causes Remedies Remarks
30550 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30551 FFCrExamCom ErrorCode:%1%nSubSystem:%2 An illegal parameter was specified. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nThe parameter error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30551 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30552 FFCrExamCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred while a Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: database component was being executed. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred while DB Component error occurred.
was executing it. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30552 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30553 FFCrExamCom ErrorCode:%1%nSubSystem: An unknown error occurred while the study Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%2%nSourceFile: status change component was being perform a reinstallation. identifies an error.
%3%nSpotCode: %4%nThe executed. %2=Subsystem: The subsystem where an
unknown error occurred while error occurred.
StatusManagement Component %3=Source File: The program file where
was executing it. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30553 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30554 FFCrExamCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to execute a component perform a reinstallation. identifies an error.
%4%nThe unknown error of a CR study. %2=Subsystem: The subsystem where an
occurred while CRExam error occurred.
Component was executing it. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-151
Appx MT 1-152
Event Event Source Description Causes Remedies Remarks
30554 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30555 FFCrExamCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred while the Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: processed image generation component perform a reinstallation. identifies an error.
%4%nThe unknown error was being executed. %2=Subsystem: The subsystem where an
occurred while ImageGeneration error occurred.
Component was executing it. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30555 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30556 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30557 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30558 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30559 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30560 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30561 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30562 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30563 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30564 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30565 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30566 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update patient ID.
30567 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30568 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30569 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-152
Appx MT 1-153
Event Event Source Description Causes Remedies Remarks
30570 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30571 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization processing.
30572 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30573 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30574 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30575 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30576 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30577 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30578 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30579 FFCustomMsgBox An attempt to acquire information Restart the server computer.
from the EMR resulted in a failure.
30580 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30581 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30582 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30583 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30584 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30585 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30586 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30587 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30588 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30589 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-153
Appx MT 1-154
Event Event Source Description Causes Remedies Remarks
30590 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30591 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30592 FFCustomMsgBox An unknown error occurred during Restart the server computer.
exclusive processing.
30593 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30594 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30595 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30596 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30597 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30598 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30599 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30600 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30600 FFEntryAddCom ErrorCode:%1%nSubSystem: An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%2%nSourceFile: initialization process. perform a reinstallation. identifies an error.
%3%nSpotCode: %4%nThe %2=Subsystem: The subsystem where an
unknown error occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30601 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30601 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An illegal parameter was specified. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nThe parameter error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-154
Appx MT 1-155
Event Event Source Description Causes Remedies Remarks
30602 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30602 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred while InitialProc was error occurred.
executing it. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30603 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30603 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire menu perform a reinstallation. identifies an error.
%4%nThe unknown error information. The database might be %2=Subsystem: The subsystem where an
occurred while acquiring Menu damaged. error occurred.
information. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30604 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30604 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during patient Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information setup. The database might be perform a reinstallation. identifies an error.
%4%nThe unknown error damaged. %2=Subsystem: The subsystem where an
occurred while setting patient error occurred.
profile. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30605 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-155
Appx MT 1-156
Event Event Source Description Causes Remedies Remarks
30605 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to set the output perform a reinstallation. identifies an error.
%4%nThe unknown error destination information. The database %2=Subsystem: The subsystem where an
occurred while information at the might be damaged. error occurred.
output destination. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30606 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30606 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire menu perform a reinstallation. identifies an error.
%4%nThe unknown error information. The database might be %2=Subsystem: The subsystem where an
occurred while setting Menu damaged. error occurred.
Information. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30607 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30607 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to set up registered perform a reinstallation. identifies an error.
%4%nThe unknown error study information. The database might be %2=Subsystem: The subsystem where an
occurred while setting registered damaged. error occurred.
Study information. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30608 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30608 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to issue an image perform a reinstallation. identifies an error.
%4%nThe unknown error sequence number. %2=Subsystem: The subsystem where an
occurred by the generation of the error occurred.
Study sequence number. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-156
Appx MT 1-157
Event Event Source Description Causes Remedies Remarks
30609 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30609 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to issue an image perform a reinstallation. identifies an error.
%4%nThe unknown error sequence number. %2=Subsystem: The subsystem where an
occurred by the generation of the error occurred.
Image sequence number. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30610 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30610 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to set a DDO value. An internal perform a reinstallation. identifies an error.
%4%nThe error occurred by system error occurred. %2=Subsystem: The subsystem where an
setting the value to DDO. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30611 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
update settings for target
destination of image output.
30611 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to register study perform a reinstallation. identifies an error.
%4%nThe unknown error information in a database. %2=Subsystem: The subsystem where an
occurred while Study Information error occurred.
was registering. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30612 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-157
Appx MT 1-158
Event Event Source Description Causes Remedies Remarks
30612 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to register image perform a reinstallation. identifies an error.
%4%nThe unknown error information in a database. %2=Subsystem: The subsystem where an
occurred while Image Information error occurred.
was registering. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30613 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
acquire information of target
destination for image output.
30614 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
acquire information of target
destination for image output.
30615 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30616 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30617 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30618 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30619 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30620 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30621 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30622 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30623 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30624 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30625 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30626 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30627 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-158
Appx MT 1-159
Event Event Source Description Causes Remedies Remarks
30628 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30629 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30630 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30631 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30632 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30633 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30634 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30635 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30636 FFCustomMsgBox Update of added menus resulted Restart the server computer.
in a failure.
30637 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30638 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30639 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30640 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30641 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30642 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30643 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30644 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30645 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30646 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30647 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-159
Appx MT 1-160
Event Event Source Description Causes Remedies Remarks
30648 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30649 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30650 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30650 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30651 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30651 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An illegal parameter was specified. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nAn illegal parameter was %2=Subsystem: The subsystem where an
specified. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30652 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30652 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred in initialization. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30653 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-160
Appx MT 1-161
Event Event Source Description Causes Remedies Remarks
30653 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire study perform a reinstallation. identifies an error.
%4%nThe unknown error information from a database. %2=Subsystem: The subsystem where an
occurred while acquiring Study error occurred.
information from DB. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30654 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30654 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to load a DDO file. The error is perform a reinstallation. identifies an error.
%4%nThe error occurred by attributable to a damaged DDO file or OS %2=Subsystem: The subsystem where an
loading the DDO file. resource insufficiency. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30655 FFCustomMsgBox Study registration resulted in a Restart the server computer.
failure.
30655 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to set a DDO value. The error is perform a reinstallation. identifies an error.
%4%nThe error occurred by attributable to OS resource insufficiency. %2=Subsystem: The subsystem where an
setting the value to DDO. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30656 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30656 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during a Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: re-exposure process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred while executing error occurred.
processing of Re-Imageing. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30657 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-161
Appx MT 1-162
Event Event Source Description Causes Remedies Remarks
30657 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to register image perform a reinstallation. identifies an error.
%4%nThe unknown error information in a database. %2=Subsystem: The subsystem where an
occurred while registering the error occurred.
Image information to DB. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30658 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30658 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to delete image perform a reinstallation. identifies an error.
%4%nThe unknown error information from a database. %2=Subsystem: The subsystem where an
occurred while deleting the Image error occurred.
information to DB. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30659 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30660 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30661 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30662 FFCustomMsgBox An attempt to delete reserved Restart the server computer.
studies resulted in a failure.
30663 FFCustomMsgBox An attempt to acquire reserved Restart the server computer.
studies resulted in a failure.
30664 FFCustomMsgBox An attempt to acquire reserved Restart the server computer.
studies resulted in a failure.
30665 FFCustomMsgBox An attempt to acquire reserved Restart the server computer.
studies resulted in a failure.
30666 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30667 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30668 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30669 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-162
Appx MT 1-163
Event Event Source Description Causes Remedies Remarks
30670 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30671 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30672 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30673 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30674 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30675 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30676 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30677 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30678 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30679 FFCustomMsgBox Failed in searching the patient Restart the server computer.
information.
30680 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30681 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30682 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30683 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30684 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30685 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30686 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-163
Appx MT 1-164
Event Event Source Description Causes Remedies Remarks
30687 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30688 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30689 FFCustomMsgBox A failure occurred in an attempt to Restart the server computer.
store order of displaying
equipment users in a list.
30690 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30691 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30692 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30693 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30694 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30695 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30696 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30697 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30698 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30699 FFCustomMsgBox Communication with the server Restart the server computer.
computer resulted in a failure
30700 FFCustomMsgBox Study start processing failed. Restart the server computer.
30700 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30701 FFCustomMsgBox Study start processing failed. Restart the server computer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-164
Appx MT 1-165
Event Event Source Description Causes Remedies Remarks
30701 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An illegal parameter was specified. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nAn illegal parameter was %2=Subsystem: The subsystem where an
specified. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30702 FFCustomMsgBox Study start processing failed. Restart the server computer.
30702 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred in initialization. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30703 FFCustomMsgBox Study start processing failed. Restart the server computer.
30703 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire study perform a reinstallation. identifies an error.
%4%nThe unknown error information from a database. %2=Subsystem: The subsystem where an
occurred while acquiring Study error occurred.
information from the data base. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30704 FFCustomMsgBox Study start processing failed. Restart the server computer.
30704 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to load a DDO file. An internal perform a reinstallation. identifies an error.
%4%nThe error occurred by system error occurred. %2=Subsystem: The subsystem where an
loading the DDO file. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30705 FFCustomMsgBox Study start processing failed. Restart the server computer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-165
Appx MT 1-166
Event Event Source Description Causes Remedies Remarks
30705 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to set a DDO value. An internal perform a reinstallation. identifies an error.
%4%nThe error occurred by system error occurred. %2=Subsystem: The subsystem where an
setting the value to DDO. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30706 FFCustomMsgBox Study start processing failed. Restart the server computer.
30706 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when a switch Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was being made to an unexposed perform a reinstallation. identifies an error.
%4%nThe unknown error exposure menu. %2=Subsystem: The subsystem where an
occurred about the untaking a error occurred.
picture while processing the %3=Source File: The program file where
change to the taking a picture an error occurred.
menu. %4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30707 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30707 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when the Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: process for switching to the exposure perform a reinstallation. identifies an error.
%4%nThe unknown error menu for exposed images was being %2=Subsystem: The subsystem where an
occurred while processing the performed. error occurred.
change to the picture menu that %3=Source File: The program file where
had been taken a picture. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30708 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30708 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to register image perform a reinstallation. identifies an error.
%4%nThe unknown occurred information in the database. %2=Subsystem: The subsystem where an
while registering the Image error occurred.
information to the data base. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30709 FFCustomMsgBox Study termination processing Restart the server computer.
failed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-166
Appx MT 1-167
Event Event Source Description Causes Remedies Remarks
30709 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire menu perform a reinstallation. identifies an error.
%4%nThe unknown error information. %2=Subsystem: The subsystem where an
occurred while acquiring Menu error occurred.
information. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30710 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30710 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during image Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: file generation. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred while generating the error occurred.
picture file. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30711 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30712 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30713 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30714 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30715 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30716 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30717 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30718 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30719 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30720 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30721 FFCustomMsgBox Study termination processing Restart the server computer.
failed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-167
Appx MT 1-168
Event Event Source Description Causes Remedies Remarks
30722 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30723 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30724 FFCustomMsgBox Study termination processing Restart the server computer.
failed.
30725 FFCustomMsgBox Image update processing failed. Restart the server computer.
30726 FFCustomMsgBox Image update processing failed. Restart the server computer.
30727 FFCustomMsgBox Image update processing failed. Restart the server computer.
30728 FFCustomMsgBox Image update processing failed. Restart the server computer.
30729 FFCustomMsgBox Image update processing failed. Restart the server computer.
30730 FFCustomMsgBox Image update processing failed. Restart the server computer.
30731 FFCustomMsgBox Image update processing failed. Restart the server computer.
30732 FFCustomMsgBox Image update processing failed. Restart the server computer.
30733 FFCustomMsgBox Image update processing failed. Restart the server computer.
30734 FFCustomMsgBox Image update processing failed. Restart the server computer.
30735 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30736 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30737 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30738 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30739 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30740 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30741 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30742 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30743 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30744 FFCustomMsgBox An attempt to acquire image Restart the server computer.
information resulted in a failure.
30745 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-168
Appx MT 1-169
Event Event Source Description Causes Remedies Remarks
30746 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30747 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30748 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30749 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30750 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30750 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30751 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30751 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An illegal parameter was specified. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nAn illegal parameter was %2=Subsystem: The subsystem where an
specified. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30752 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30752 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred in initialization. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-169
Appx MT 1-170
Event Event Source Description Causes Remedies Remarks
30753 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire study perform a reinstallation. identifies an error.
%4%nThe unknown error information from a database. %2=Subsystem: The subsystem where an
occurred while acquiring Study error occurred.
information from the data base. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30753 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30754 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to load a DDO file. An internal perform a reinstallation. identifies an error.
%4%nThe error occurred by system error occurred. %2=Subsystem: The subsystem where an
loading the DDO file. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30754 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30755 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to set a DDO value. An internal perform a reinstallation. identifies an error.
%4%nThe error occurred by system error occurred. %2=Subsystem: The subsystem where an
setting the value to DDO. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30755 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30756 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to acquire replacement information perform a reinstallation. identifies an error.
%4%nThe error occurred while data. This is an internal system error. %2=Subsystem: The subsystem where an
acquiring the replacement error occurred.
information data. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30756 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-170
Appx MT 1-171
Event Event Source Description Causes Remedies Remarks
30757 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to register image perform a reinstallation. identifies an error.
%4%nThe unknown occurred information in the database. %2=Subsystem: The subsystem where an
while registering the Image error occurred.
information to the data base. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30757 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30758 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: attempt was made to acquire menu perform a reinstallation. identifies an error.
%4%nThe unknown error information. %2=Subsystem: The subsystem where an
occurred while acquiring Menu error occurred.
information. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30758 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30759 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An unknown error occurred during image Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: file generation. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred while generating the error occurred.
picture file. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
30759 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30760 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30761 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30762 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30763 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30764 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-171
Appx MT 1-172
Event Event Source Description Causes Remedies Remarks
30765 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30766 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30767 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30768 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30769 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30770 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30771 FFCustomMsgBox An attempt to acquire studies Restart the server computer.
resulted in a failure.
30772 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30773 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30774 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30775 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30776 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30777 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30778 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30779 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30780 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30781 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30782 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30783 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30784 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-172
Appx MT 1-173
Event Event Source Description Causes Remedies Remarks
30785 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30786 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30787 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30788 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30789 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30790 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30791 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30792 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30793 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30794 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30795 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30796 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30797 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30798 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30799 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30800 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30801 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30802 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30803 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30804 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-173
Appx MT 1-174
Event Event Source Description Causes Remedies Remarks
30805 FFCustomMsgBox An unknown error occurred during Restart the server computer.
initialization process.
30850 FFCustomMsgBox An unknown error has occurred. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
30851 FFCustomMsgBox An unknown error has occurred. ● Press [Cancel] and finish trimming
function.
+ To continue other processing, press the
button below.
30907 FFCustomMsgBox The server device could not be Close the displayed message and try login
accessed. again.
31001 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (font name). information was damaged or deleted. perform a reinstallation.
31002 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (font size). information was damaged or deleted. perform a reinstallation.
31003 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (multi-byte language information was damaged or deleted. perform a reinstallation.
information).
31004 FFCustomMsgBox Failed in obtaining the used It is conceivable that the database file was Restart. If the same symptom recurs,
language in system setting. damaged or deleted. perform a reinstallation.
31005 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the database file was Restart. If the same symptom recurs,
characters to the character damaged or deleted. perform a reinstallation.
database.
31006 FFCustomMsgBox Failed in connecting to the It is conceivable that the database file was Restart. If the same symptom recurs,
character database. damaged or deleted. perform a reinstallation.
31007 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the database file was Restart. If the same symptom recurs,
characters to the system setting damaged or deleted. perform a reinstallation.
database.
31008 FFCustomMsgBox Failed in connecting to the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting database. damaged or deleted. perform a reinstallation.
31010 FFCustomMsgBox Failed in connecting to the image The problem is attributable, for instance, to Check whether the SQL service manager
database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31011 FFCustomMsgBox Failed in information acquisition The problem is attributable, for instance, to Check whether the SQL service manager
from the image database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-174
Appx MT 1-175
Event Event Source Description Causes Remedies Remarks
31012 FFCustomMsgBox Initialization of the image The problem is attributable, for instance, to Check whether the SQL service manager
database failed. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31013 FFCustomMsgBox Failed in information acquisition The problem is attributable, for instance, to Check whether the SQL service manager
from the image database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31014 FFCustomMsgBox Failed in setting information to the The problem is attributable, for instance, to Check whether the SQL service manager
image database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31015 FFCustomMsgBox Failed in deleting information from The problem is attributable, for instance, to Check whether the SQL service manager
the image database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31016 FFCustomMsgBox Failed in connecting to the flag The problem is attributable, for instance, to Check whether the SQL service manager
database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31017 FFCustomMsgBox Failed in accessing the flag The problem is attributable, for instance, to Check whether the SQL service manager
database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31018 FFCustomMsgBox Failed in setting information to the The problem is attributable, for instance, to Check whether the SQL service manager
flag database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
31019 FFCustomMsgBox Failed in initialization process for It is conceivable that the database file was Restart. If the same symptom recurs,
menu setting database. damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-175
Appx MT 1-176
Event Event Source Description Causes Remedies Remarks
31020 FFCustomMsgBox Failed in obtaining the menu It is conceivable that the database file was Restart. If the same symptom recurs,
information from the menu setting damaged or deleted. perform a reinstallation.
database.
31021 FFCustomMsgBox Failed in obtaining the menu It is conceivable that the database file was Restart. If the same symptom recurs,
parameter information from the damaged or deleted. perform a reinstallation.
menu setting database.
31022 FFCustomMsgBox Failed in terminating the menu It is conceivable that the database file was Restart. If the same symptom recurs,
setting database. damaged or deleted. perform a reinstallation.
31023 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the database file was Restart. If the same symptom recurs,
characters to the network setting damaged or deleted. perform a reinstallation.
database.
31024 FFCustomMsgBox Failed in connecting to the It is conceivable that the database file was Restart. If the same symptom recurs,
network setting database. damaged or deleted. perform a reinstallation.
31025 FFCustomMsgBox Failed in obtaining information It is conceivable that the database file was Restart. If the same symptom recurs,
from the network setting damaged or deleted. perform a reinstallation.
database.
31026 FFCustomMsgBox Failed in issuing the image The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31027 FFCustomMsgBox Failed in obtaining the image The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31028 FFCustomMsgBox Failed in setting the image The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31029 FFCustomMsgBox Failed in deleting the image The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31030 FFCustomMsgBox Failed in reading the image An image-related file was not successfully Restart. If the same symptom frequently
information file. accessed. The problem is attributable to a occurs, replace the disk.
disk.
31031 FFCustomMsgBox Failed in writing the image An image-related file was not successfully Restart. If the same symptom frequently
information file. accessed. The problem is attributable to a occurs, replace the disk.
disk.
31032 FFCustomMsgBox Failed in releasing the image The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31033 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Patient ID). damaged or deleted. perform a reinstallation.
31034 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Accession No.). damaged or deleted. perform a reinstallation.
31035 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Accession No.). damaged or deleted. perform a reinstallation.
31036 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Kanji-patient’s name). damaged or deleted. perform a reinstallation.
31037 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (sex). damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-176
Appx MT 1-177
Event Event Source Description Causes Remedies Remarks
31038 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (sex: M). damaged or deleted. perform a reinstallation.
31039 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (sex: F). damaged or deleted. perform a reinstallation.
31040 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (sex: O). damaged or deleted. perform a reinstallation.
31041 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (date of birth). damaged or deleted. perform a reinstallation.
31042 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Patient ID damaged or deleted. perform a reinstallation.
input character limitation).
31043 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Accession No. damaged or deleted. perform a reinstallation.
input character limitation).
31044 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Patient ID damaged or deleted. perform a reinstallation.
pudding format).
31045 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Accession No. damaged or deleted. perform a reinstallation.
pudding format).
31047 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (date of birth damaged or deleted. perform a reinstallation.
format).
31051 FFCustomMsgBox Patient ID includes invalid A 2-byte character, @, or other Re-input correctly.
characters. unacceptable character was contained.
31052 FFCustomMsgBox Accession No. includes invalid A 2-byte character, @, or other Re-input correctly.
characters. unacceptable character was contained.
31053 FFCustomMsgBox Patient Name includes invalid A 2-byte character, @, or other Re-input correctly.
characters. unacceptable character was contained.
31054 FFCustomMsgBox Kanji-patient name includes A 1-byte character or other unacceptable Re-input correctly.
invalid characters. character was contained.
31055 FFCustomMsgBox Sex includes invalid characters. A character other than “M”, “F”, and “O” Re-input correctly.
was contained.
31056 FFCustomMsgBox The input format for date of birth The entry did not agree with a preselected Re-input correctly.
is invalid. birth date format.
31057 FFCustomMsgBox Failed in accessing the requesting It is conceivable that the database file was Restart. If the same symptom recurs,
department database. damaged or deleted. perform a reinstallation.
31058 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (requesting dep.). damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-177
Appx MT 1-178
Event Event Source Description Causes Remedies Remarks
31059 FFCustomMsgBox Failed in obtaining the item It is conceivable that the database file was Restart. If the same symptom recurs,
information for displaying in the damaged or deleted. perform a reinstallation.
requesting dep. Selection list.
31060 FFCustomMsgBox Failed in obtaining the requesting It is conceivable that the database file was Restart. If the same symptom recurs,
department information. damaged or deleted. perform a reinstallation.
31061 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the requesting or deleted. perform a reinstallation.
department database.
31062 FFCustomMsgBox Failed in accessing the It is conceivable that the database file was Restart. If the same symptom recurs,
technologist information database. damaged or deleted. perform a reinstallation.
31063 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (technologist). damaged or deleted. perform a reinstallation.
31064 FFCustomMsgBox Failed in obtaining the item It is conceivable that the database file was Restart. If the same symptom recurs,
information for displaying in the damaged or deleted. perform a reinstallation.
technologist selection list.
31065 FFCustomMsgBox Failed in obtaining the technologist It is conceivable that the database file was Restart. If the same symptom recurs,
information. damaged or deleted. perform a reinstallation.
31066 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the database file was Restart. If the same symptom recurs,
characters to the technologist damaged or deleted. perform a reinstallation.
database.
31067 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (window size). information was damaged or deleted. perform a reinstallation.
31068 FFCustomMsgBox No patient information is input. Nothing was entered in the patient Enter at least the patient’s sex.
information input field.
31069 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (succeeded damaged or deleted. perform a reinstallation.
from exposure menu reservation
list).
31070 FFCustomMsgBox Multiple studies cannot be An attempt was made to start an Start an examination process with one
executed. examination process with more than one examination item selected.
examination item selected from an
examination waiting list.
31071 FFCustomMsgBox No list is selected. An attempt was made to start execution Select an item prior to execution.
with no examination item selected.
31072 FFCustomMsgBox Film annotation includes invalid An unacceptable character was contained. Re-input correctly.
characters.
31074 FFCustomMsgBox Failed in obtaining information The problem is attributable, for instance, to Check whether the SQL service manager
from the flag database. an inactive SQL service manager or is normally operating. If the symptom
uninitialized image database. occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-178
Appx MT 1-179
Event Event Source Description Causes Remedies Remarks
31076 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Clear button). damaged or deleted. perform a reinstallation.
31077 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (OK button). damaged or deleted. perform a reinstallation.
31078 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Cancel button). damaged or deleted. perform a reinstallation.
31079 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (increment button). damaged or deleted. perform a reinstallation.
31080 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (decrement button). damaged or deleted. perform a reinstallation.
31081 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Next page button). damaged or deleted. perform a reinstallation.
31082 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (previous page button). damaged or deleted. perform a reinstallation.
31090 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (woklist tab). damaged or deleted. perform a reinstallation.
31091 FFCustomMsgBox Failed in obtaining caption
information (media tab).
31092 FFCustomMsgBox Failed in updating the list (media).
31093 FFCustomMsgBox Failed in saving settings for the
list (media) display.
31094 FFCustomMsgBox No study UID can be obtained
from the list (media).
31097 FFCustomMsgBox Failed in obtaining the information It is conceivable that the database file was Restart. If the same symptom recurs,
from the character string damaged or deleted. perform a reinstallation.
database.
31099 FFCustomMsgBox An error of unknown cause It is highly probable that the program was
occurred. faulty.
31100 FFCustomMsgBox Failed in display processing by It is conceivable that the image data or Restart. If the same symptom recurs,
the image input subsystem. image information file was damaged. perform a reinstallation.
31101 FFCustomMsgBox Failed in obtaining the path It is conceivable that the file was damaged Restart. If the same symptom recurs,
information (log saving folder). or deleted. perform a reinstallation.
31103 FFCustomMsgBox Failed in setting patient The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31105 FFCustomMsgBox Failed in terminating the image The system was unstable. Restart. If the same symptom recurs,
input subsystem. perform a reinstallation.
31106 FFCustomMsgBox Failed in terminating the image The system was unstable. Restart. If the same symptom recurs,
input subsystem. perform a reinstallation.
31107 FFCustomMsgBox Failed in image inputting process The system was unstable. Restart. If the same symptom recurs,
in the image input sub-system. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-179
Appx MT 1-180
Event Event Source Description Causes Remedies Remarks
31108 FFCustomMsgBox Failed in image inputting process The system was unstable. Restart. If the same symptom recurs,
in the image input sub-system. perform a reinstallation.
31109 FFCustomMsgBox Failed in image inputting process The system was unstable. Restart. If the same symptom recurs,
in the image input sub-system. perform a reinstallation.
31110 FFCustomMsgBox Failed in calling up the exposure The system was unstable. Restart. If the same symptom recurs,
menu. perform a reinstallation.
31111 FFCustomMsgBox Failed in study terminating The system was unstable. Restart. If the same symptom recurs,
process. perform a reinstallation.
31112 FFCustomMsgBox Failed in image inputting process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31113 FFCustomMsgBox Failed in image inputting process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31114 FFCustomMsgBox Failed in specifying the urgent The system was unstable. Restart. If the same symptom recurs,
processing. perform a reinstallation.
31116 FFCustomMsgBox Communication line for monitoring It is highly probable that the RU or line was Check the RU and line.
the connection status with the faulty.
Image Reader (%s) has broken.
31117 FFCustomMsgBox No connection monitoring It is highly probable that the RU or line was Check the RU and line.
response from the Image Reader faulty.
(%s).
31118 FFCustomMsgBox Control line with the Image It is highly probable that the RU or line was Check the RU and line.
Reader (%s) has broken. faulty.
31119 FFCustomMsgBox No command response from the It is highly probable that the RU or line was Check the RU and line.
Image Reader (%s). faulty.
31120 FFCustomMsgBox Failed in Image Reader status It is highly probable that the RU or line was Check the RU and line.
control. faulty.
31121 FFCustomMsgBox Command requested to the Image It is highly probable that the RU or line was Check the RU and line.
Reader has not been executed. faulty.
31122 FFCustomMsgBox Failed in obtaining the information It is highly probable that the RU or line was Check the RU and line.
(status) from the Image Reader. faulty.
31123 FFCustomMsgBox Failed in obtaining the information It is highly probable that the RU or line was Check the RU and line.
(machine code) from the Image faulty.
Reader.
31124 FFCustomMsgBox Failed in obtaining the information It is highly probable that the RU or line was Check the RU and line.
(FRUP version) from the Image faulty.
Reader.
31125 FFCustomMsgBox Failed in re-connecting with the It is highly probable that the RU or line was Check the RU and line.
Image Reader. faulty.
31126 FFCustomMsgBox Failed in breaking connection with It is highly probable that the RU or line was Check the RU and line.
the Image Reader. faulty.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-180
Appx MT 1-181
Event Event Source Description Causes Remedies Remarks
31127 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Study with QA damaged or deleted. perform a reinstallation.
completed).
31128 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
(only exposure completed). damaged or deleted. perform a reinstallation.
31129 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Study interrupt damaged or deleted. perform a reinstallation.
button).
31130 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Cancel button). damaged or deleted. perform a reinstallation.
31131 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Study reception tab). damaged or deleted. perform a reinstallation.
31132 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (waiting for study tab). damaged or deleted. perform a reinstallation.
31133 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (waiting for QA tab). damaged or deleted. perform a reinstallation.
31134 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Waiting for output damaged or deleted. perform a reinstallation.
tab).
31135 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Already output tab). damaged or deleted. perform a reinstallation.
31136 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (All tabs). damaged or deleted. perform a reinstallation.
31137 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Today tab). damaged or deleted. perform a reinstallation.
31138 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (System button). damaged or deleted. perform a reinstallation.
31139 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Study reservation damaged or deleted. perform a reinstallation.
button).
31140 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Study list setting damaged or deleted. perform a reinstallation.
button).
31141 FFCustomMsgBox Patient information entered is An unacceptable character was contained. Re-input correctly.
illegal.
31142 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31143 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31144 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-181
Appx MT 1-182
Event Event Source Description Causes Remedies Remarks
31145 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31146 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31147 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31148 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31149 FFCustomMsgBox Failed in obtaining the display It is conceivable that the database file was Restart. If the same symptom recurs,
group data. damaged or deleted. perform a reinstallation.
31152 FFCustomMsgBox Failed in obtaining the exposure The system was unstable. Restart. If the same symptom recurs,
menu information. perform a reinstallation.
31153 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Urgent button). damaged or deleted. perform a reinstallation.
31154 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Study completed button). damaged or deleted. perform a reinstallation.
31155 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Update button). damaged or deleted. perform a reinstallation.
31158 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (New button). damaged or deleted. perform a reinstallation.
31159 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Auto print control button). damaged or deleted. perform a reinstallation.
31160 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Re-shoot button). damaged or deleted. perform a reinstallation.
31161 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Add button). damaged or deleted. perform a reinstallation.
31162 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Delete button). damaged or deleted. perform a reinstallation.
31163 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Before scroll button). damaged or deleted. perform a reinstallation.
31164 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (After Scroll button). damaged or deleted. perform a reinstallation.
31165 FFCustomMsgBox Failed in obtaining the system It is conceivable that the bitmap file was Restart. If the same symptom recurs,
setting information (Series issuing damaged or deleted. perform a reinstallation.
type).
31166 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (QA button). damaged or deleted. perform a reinstallation.
31167 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Change button). damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-182
Appx MT 1-183
Event Event Source Description Causes Remedies Remarks
31168 FFCustomMsgBox Failed in obtaining the cassette It is conceivable that the bitmap file was Restart. If the same symptom recurs,
insertion disabled image. damaged or deleted. perform a reinstallation.
31169 FFCustomMsgBox Failed in obtaining the image icon It is conceivable that the bitmap file was Restart. If the same symptom recurs,
(Mis-exposure). damaged or deleted. perform a reinstallation.
31170 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Image style button). damaged or deleted. perform a reinstallation.
31171 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (No. of output film button). damaged or deleted. perform a reinstallation.
31172 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(New button). damaged or deleted. perform a reinstallation.
31173 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Auto print control button). damaged or deleted. perform a reinstallation.
31174 FFCustomMsgBox Failed in obtaining the tool tip (Re- It is conceivable that the database file was Restart. If the same symptom recurs,
shoot button). damaged or deleted. perform a reinstallation.
31175 FFCustomMsgBox Failed in obtaining the tool tip (Add It is conceivable that the database file was Restart. If the same symptom recurs,
button). damaged or deleted. perform a reinstallation.
31176 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Delete button). damaged or deleted. perform a reinstallation.
31177 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Before scroll button). damaged or deleted. perform a reinstallation.
31178 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(After scroll button). damaged or deleted. perform a reinstallation.
31179 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Monitor mode button). damaged or deleted. perform a reinstallation.
31180 FFCustomMsgBox Failed in obtaining the tool tip (QA It is conceivable that the database file was Restart. If the same symptom recurs,
button). damaged or deleted. perform a reinstallation.
31181 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Change button). damaged or deleted. perform a reinstallation.
31182 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Rotation/Inversion button). damaged or deleted. perform a reinstallation.
31183 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(EDR mode button). damaged or deleted. perform a reinstallation.
31184 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Image format button). damaged or deleted. perform a reinstallation.
31185 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
(Change menu parameter button). damaged or deleted. perform a reinstallation.
31186 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (Set No.). information was damaged or deleted. perform a reinstallation.
31187 FFCustomMsgBox Failed in setting the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (Set No.). information was damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-183
Appx MT 1-184
Event Event Source Description Causes Remedies Remarks
31188 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (System ID). damaged or deleted. perform a reinstallation.
31189 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Auto- damaged or deleted. perform a reinstallation.
distribution instruction
information).
31191 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Selector auto- damaged or deleted. perform a reinstallation.
switchover information).
31192 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Menu auto- damaged or deleted. perform a reinstallation.
sequence information).
31193 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Set No. damaged or deleted. perform a reinstallation.
minimum value information).
31194 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Set No. damaged or deleted. perform a reinstallation.
maximum value information).
31196 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Series damaged or deleted. perform a reinstallation.
information issuing method).
31197 FFCustomMsgBox No matching work ID exists. The contents of the image file did not agree Perform “Initialization of image database.”
with those of the image database.
31198 FFCustomMsgBox Failed in distribution process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31202 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Patient damaged or deleted. perform a reinstallation.
information online serial port No.).
31203 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Patient damaged or deleted. perform a reinstallation.
information online device name.).
31207 FFCustomMsgBox Failed in setting the Image Reader The system was unstable. Restart. If the same symptom recurs,
machine code. perform a reinstallation.
31208 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (New button). damaged or deleted. perform a reinstallation.
31210 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Image damaged or deleted. perform a reinstallation.
rotation/inversion selectable
range).
31211 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (frontal image button). damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-184
Appx MT 1-185
Event Event Source Description Causes Remedies Remarks
31212 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Left-right invert button). damaged or deleted. perform a reinstallation.
31213 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Upside-down invert damaged or deleted. perform a reinstallation.
button).
31214 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (180 degree rotation damaged or deleted. perform a reinstallation.
button).
31215 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (90 degree rotation button). damaged or deleted. perform a reinstallation.
31218 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Image format damaged or deleted. perform a reinstallation.
selectable range).
31219 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (SINGLE button). damaged or deleted. perform a reinstallation.
31220 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (TWIN button). damaged or deleted. perform a reinstallation.
31225 FFCustomMsgBox Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs,
characters to the film annotation or deleted. perform a reinstallation.
database.
31226 FFCustomMsgBox Failed in connecting characters to It is conceivable that the database file was Restart. If the same symptom recurs,
the film annotation database. damaged or deleted. perform a reinstallation.
31227 FFCustomMsgBox Failed in obtaining information It is conceivable that the database file was Restart. If the same symptom recurs,
from the film annotation database. damaged or deleted. perform a reinstallation.
31232 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Maximum No. damaged or deleted. perform a reinstallation.
of output film).
31235 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (CS). damaged or deleted. perform a reinstallation.
31236 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (SS). damaged or deleted. perform a reinstallation.
31241 FFCustomMsgBox Failed in making thumbnail The system was unstable. Restart. If the same symptom recurs,
images in image input subsystem. perform a reinstallation.
31242 FFCustomMsgBox Failed in processing in image The system was unstable. Restart. If the same symptom recurs,
input subsystem. perform a reinstallation.
31243 FFCustomMsgBox Image format information is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31244 FFCustomMsgBox Annotation information is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-185
Appx MT 1-186
Event Event Source Description Causes Remedies Remarks
31245 FFCustomMsgBox No. of output film information is A value in the image file conflicted with a Since a standard setting will be used as a
illegal. system setting. substitute to continue with the process, no
particular response is required.
31246 FFCustomMsgBox Distribution code information is A value in the image file conflicted with a Since a standard setting will be used as a
illegal. system setting. substitute to continue with the process, no
particular response is required.
31247 FFCustomMsgBox Image reading sensitivity is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31248 FFCustomMsgBox Average output density is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31249 FFCustomMsgBox EDR mode is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31250 FFCustomMsgBox Image filing mode is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31251 FFCustomMsgBox Function mode is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31252 FFCustomMsgBox IP logical size information is A value in the image file conflicted with a Since a standard setting will be used as a
illegal. system setting. substitute to continue with the process, no
particular response is required.
31253 FFCustomMsgBox Contrast shift is illegal. A value in the image file conflicted with a Since a standard setting will be used as a
system setting. substitute to continue with the process, no
particular response is required.
31254 FFCustomMsgBox The sensitivity shift information is A value in the image file conflicted with a Since a standard setting will be used as a
illegal. system setting. substitute to continue with the process, no
particular response is required.
31255 FFCustomMsgBox There is a discrepancy between A value in the image file conflicted with a Since a standard setting will be used as a
system setting and image system setting. substitute to continue with the process, no
information. particular response is required.
31256 FFCustomMsgBox There is a discrepancy between A value in the image file conflicted with a Since a standard setting will be used as a
system setting and image system setting. substitute to continue with the process, no
information. particular response is required.
31257 FFCustomMsgBox There is a discrepancy between A value in the image file conflicted with a Since a standard setting will be used as a
system setting and image system setting. substitute to continue with the process, no
information. particular response is required.
31258 FFCustomMsgBox There is a discrepancy between A value in the image file conflicted with a Since a standard setting will be used as a
system setting and image system setting. substitute to continue with the process, no
information. particular response is required.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-186
Appx MT 1-187
Event Event Source Description Causes Remedies Remarks
31259 FFCustomMsgBox Failed in obtaining the image It is conceivable that the image information Delete the associated examination. If the
invert/rotate information. was damaged. same symptom recurs after deletion,
perform a reinstallation.
31260 FFCustomMsgBox Failed in obtaining the image A value in the image file conflicted with a Since a standard setting will be used as a
format information. system setting. substitute to continue with the process, no
particular response is required.
31261 FFCustomMsgBox Failed in obtaining the image It is conceivable that the image information Delete the associated examination. If the
format information. was damaged. same symptom recurs after deletion,
perform a reinstallation.
31262 FFCustomMsgBox Film annotation is illegal. The registered film mark contained an With the User Utility, correct the film mark
unacceptable character. settings as needed.
31265 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (FIX). damaged or deleted. perform a reinstallation.
31266 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (S value). damaged or deleted. perform a reinstallation.
31267 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (SEMI-X). damaged or deleted. perform a reinstallation.
31268 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Density Average). damaged or deleted. perform a reinstallation.
31269 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (EDR mode damaged or deleted. perform a reinstallation.
selectable range).
31270 FFCustomMsgBox Input value is illegal. The entered value contained an Make a proper entry.
unacceptable character or was out of range
or otherwise abnormal.
31272 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Function damaged or deleted. perform a reinstallation.
selectable range).
31273 FFCustomMsgBox Failed in setting the function The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31274 FFCustomMsgBox Failed in setting the No. of output The system was unstable. Restart. If the same symptom recurs,
film. perform a reinstallation.
31277 FFCustomMsgBox Failed in setting the contrast shift. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31278 FFCustomMsgBox Failed in setting the sensitivity The system was unstable. Restart. If the same symptom recurs,
shift. perform a reinstallation.
31279 FFCustomMsgBox Failed in setting the EDR mode The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31280 FFCustomMsgBox Failed in setting the FIX mode S The system was unstable. Restart. If the same symptom recurs,
value. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-187
Appx MT 1-188
Event Event Source Description Causes Remedies Remarks
31281 FFCustomMsgBox Failed in setting the SEMI-X mode The system was unstable. Restart. If the same symptom recurs,
average output density. perform a reinstallation.
31282 FFCustomMsgBox Failed in QA starting process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31284 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Filing mode damaged or deleted. perform a reinstallation.
selectable range).
31285 FFCustomMsgBox Failed in setting the image filing The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31288 FFCustomMsgBox Failed in obtaining the distribution The system was unstable. Restart. If the same symptom recurs,
destination information. perform a reinstallation.
31290 FFCustomMsgBox Failed in obtaining IP logical size The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31291 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Distribution damaged or deleted. perform a reinstallation.
code change).
31292 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Film damaged or deleted. perform a reinstallation.
annotation change).
31293 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Function damaged or deleted. perform a reinstallation.
change).
31294 FFCustomMsgBox Failed in terminating process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31295 FFCustomMsgBox Failed in terminating process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31296 FFCustomMsgBox Failed in updating the list display. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31300 FFInput ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred.\nPlease reactivate error occurred.
server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31300 FFCustomMsgBox An error of unknown cause
occurred.
31303 FFCustomMsgBox Failed in obtaining study instance It is highly probable that the program was
UID from list (Waiting for study). faulty.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-188
Appx MT 1-189
Event Event Source Description Causes Remedies Remarks
31304 FFCustomMsgBox Failed in obtaining study instance It is highly probable that the program was
UID from list (Waiting for QA). faulty.
31305 FFCustomMsgBox Failed in obtaining study instance It is highly probable that the program was
UID from list (Waiting for output). faulty.
31306 FFCustomMsgBox Failed in obtaining study instance It is highly probable that the program was
UID from list (Already output). faulty.
31307 FFCustomMsgBox Failed in obtaining study instance It is highly probable that the program was
UID from list (All). faulty.
31308 FFCustomMsgBox Failed in obtaining study instance It is highly probable that the program was
UID from list (Today). faulty.
31309 FFCustomMsgBox Failed in updating the list (Waiting The system was unstable. Restart. If the same symptom recurs,
for study) display. perform a reinstallation.
31310 FFCustomMsgBox Failed in updating the list (Waiting The system was unstable. Restart. If the same symptom recurs,
for QA) display. perform a reinstallation.
31311 FFCustomMsgBox Failed in updating the list (Waiting The system was unstable. Restart. If the same symptom recurs,
for output) display. perform a reinstallation.
31312 FFCustomMsgBox Failed in updating the list (Already The system was unstable. Restart. If the same symptom recurs,
output) display. perform a reinstallation.
31313 FFCustomMsgBox Failed in updating the list (All) The system was unstable. Restart. If the same symptom recurs,
display. perform a reinstallation.
31314 FFCustomMsgBox Failed in updating the list (Today) The system was unstable. Restart. If the same symptom recurs,
display. perform a reinstallation.
31315 FFCustomMsgBox No. of selected studies is illegal. It is highly probable that the program was Select only one study and execute.
Study cannot be started. faulty.
31316 FFCustomMsgBox Failed in study starting process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31317 FFCustomMsgBox No. of selected studies is illegal. It is highly probable that the program was
QA cannot be started. faulty.
31318 FFCustomMsgBox Failed in QA starting process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31319 FFCustomMsgBox Failed in QA starting process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31320 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Operational damaged or deleted. perform a reinstallation.
mode after studying).
31321 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Utility button). damaged or deleted. perform a reinstallation.
31322 FFCustomMsgBox Failed in obtaining the patient The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-189
Appx MT 1-190
Event Event Source Description Causes Remedies Remarks
31323 FFCustomMsgBox Date of birth could not be Illegal birth date information was set. Delete the associated examination. If the
converted to the displaying format. same symptom recurs after deletion,
perform a reinstallation.
31324 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Stop alarm button). damaged or deleted. perform a reinstallation.
31329 FFCustomMsgBox Message from the Image Reader The RU software version conflicted with Confirm software version and setups on
could not be displayed. the message file version on the the RU side.
CR-IR 391CL side or the RU message file
was damaged or otherwise abnormal.
31330 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (System Terminating damaged or deleted. perform a reinstallation.
button).
31331 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (User Utility button). damaged or deleted. perform a reinstallation.
31332 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Study list setting damaged or deleted. perform a reinstallation.
button).
31333 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Version displaying damaged or deleted. perform a reinstallation.
button).
31334 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Cancel button). damaged or deleted. perform a reinstallation.
31335 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Clear button). damaged or deleted. perform a reinstallation.
31336 FFCustomMsgBox Failed in obtaining the tool tip It is conceivable that the database file was Restart. If the same symptom recurs,
information (Clear button). damaged or deleted. perform a reinstallation.
31337 FFCustomMsgBox Failed in displaying the thumbnail The thumbnail image file was damaged, There are no processing problems except
images. deleted, or otherwise abnormal. for the inability to display thumbnail
images. If the same symptom frequently
occurs, initialize the image database.
31339 FFCustomMsgBox Failed in executing the scanner The RU is not ready for performing the Check the RU status.
cleaning starting method of the method.
Image Reader.
31340 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Cancel button). damaged or deleted. perform a reinstallation.
31341 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Scanner cleaning damaged or deleted. perform a reinstallation.
button).
31343 FFCustomMsgBox Failed in inputting images. It is conceivable that there was a problem Check the RU and line.
with the RU or line.
31344 FFCustomMsgBox Image size could not be detected. It is conceivable that there was a problem Check the RU status.
with the RU.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-190
Appx MT 1-191
Event Event Source Description Causes Remedies Remarks
31346 FFCustomMsgBox Failed in obtaining Image Reader The RU software version conflicted with Confirm software version and setups on
error information. the message file version on the the RU side.
CR-IR 391CL side or the RU message file
was damaged or otherwise abnormal.
31347 FFCustomMsgBox Failed in obtaining Image Reader The RU software version conflicted with Confirm software version and setups on
status information. the message file version on the the RU side.
CR-IR 391CL side or the RU message file
was damaged or otherwise abnormal.
31348 FFCustomMsgBox Failed in thumbnail image creation The thumbnail image file was damaged, There are no processing problems except
process. deleted, or otherwise abnormal. for the inability to display thumbnail
images. If the same symptom frequently
occurs, initialize the image database.
31349 FFCustomMsgBox Failed in saving the list display It is conceivable that the system was Restart. If the same symptom recurs,
setting (Waiting for study). unstable or that the program was faulty. perform a reinstallation.
31350 FFCustomMsgBox Failed in saving the list display It is conceivable that the system was Restart. If the same symptom recurs,
setting (Waiting for QA). unstable or that the program was faulty. perform a reinstallation.
31351 FFCustomMsgBox Failed in saving the list display It is conceivable that the system was Restart. If the same symptom recurs,
setting (Waiting for output). unstable or that the program was faulty. perform a reinstallation.
31352 FFCustomMsgBox Failed in saving the list display It is conceivable that the system was Restart. If the same symptom recurs,
setting (Already output). unstable or that the program was faulty. perform a reinstallation.
31353 FFCustomMsgBox Failed in saving the list display It is conceivable that the system was Restart. If the same symptom recurs,
setting (All). unstable or that the program was faulty. perform a reinstallation.
31354 FFCustomMsgBox Failed in saving the list display It is conceivable that the system was Restart. If the same symptom recurs,
setting (Today). unstable or that the program was faulty. perform a reinstallation.
31355 FFCustomMsgBox Failed in customizing the list It is conceivable that the system was Restart. If the same symptom recurs,
display. unstable or that the program was faulty. perform a reinstallation.
31356 FFCustomMsgBox Failed in obtaining system setting It is conceivable that the database file was Restart. If the same symptom recurs,
information (Default menu code). damaged or deleted. perform a reinstallation.
31358 FFCustomMsgBox Failed in obtaining the tool tip text. It is conceivable that the database file was Restart. If the same symptom recurs,
damaged or deleted. perform a reinstallation.
31359 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Title bar). damaged or deleted. perform a reinstallation.
31360 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (Option label). damaged or deleted. perform a reinstallation.
31361 FFCustomMsgBox Failed in obtaining the version It is conceivable that the file was damaged Restart. If the same symptom recurs,
information. or deleted. perform a reinstallation.
31362 FFCustomMsgBox Option list could not be obtained. It is conceivable that the registry Restart. If the same symptom recurs,
information was damaged or deleted. perform a reinstallation.
31363 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (Next multiple frame information was damaged or deleted. perform a reinstallation.
set No.).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-191
Appx MT 1-192
Event Event Source Description Causes Remedies Remarks
31364 FFCustomMsgBox Failed in setting the registry It is conceivable that the registry Restart. If the same symptom recurs,
information (Next multi-frame set information was damaged or deleted. perform a reinstallation.
No.).
31365 FFCustomMsgBox Failed in obtaining the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting information (Series issuing damaged or deleted. perform a reinstallation.
type).
31366 FFCustomMsgBox Failed in obtaining the multi-frame The system was unstable. Restart. If the same symptom recurs,
UID information. perform a reinstallation.
31367 FFCustomMsgBox Failed in obtaining the cassette It is conceivable that the bitmap file was Restart. If the same symptom recurs,
insertion enabled image. damaged or deleted. perform a reinstallation.
31368 FFCustomMsgBox Failed in obtaining the cassette It is conceivable that the bitmap file was Restart. If the same symptom recurs,
insertion disabled image. damaged or deleted. perform a reinstallation.
31369 FFCustomMsgBox Failed in obtaining the image icon It is conceivable that the bitmap file was Restart. If the same symptom recurs,
(Mis-exposure). damaged or deleted. perform a reinstallation.
31370 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Image style button). damaged or deleted. perform a reinstallation.
31371 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (EDR button). damaged or deleted. perform a reinstallation.
31372 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Function button). damaged or deleted. perform a reinstallation.
31373 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (No. of output film button) damaged or deleted. perform a reinstallation.
31374 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (IP size button). damaged or deleted. perform a reinstallation.
31375 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Film format button). damaged or deleted. perform a reinstallation.
31376 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Filing button). damaged or deleted. perform a reinstallation.
31377 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Film annotation button). damaged or deleted. perform a reinstallation.
31378 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (Distribution code button). damaged or deleted. perform a reinstallation.
31379 FFCustomMsgBox Failed in obtaining the button It is conceivable that the bitmap file was Restart. If the same symptom recurs,
image (CS/SS button). damaged or deleted. perform a reinstallation.
31380 FFCustomMsgBox Failed in obtaining system setting It is conceivable that the database file was Restart. If the same symptom recurs,
information (Serial port No. for damaged or deleted. perform a reinstallation.
connecting to XCON).
31381 FFCustomMsgBox Failed in obtaining the XCON It is conceivable that the database file was Restart. If the same symptom recurs,
device name. damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-192
Appx MT 1-193
Event Event Source Description Causes Remedies Remarks
31382 FFCustomMsgBox Image data line to the Image The line was abnormal.
Reader (%s) has broken.
31386 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information. damaged or deleted. perform a reinstallation.
31387 FFCustomMsgBox Failed in reading the bit-map file. It is conceivable that the bitmap file was Restart. If the same symptom recurs,
damaged or deleted. perform a reinstallation.
31388 FFCustomMsgBox Failed in obtaining the font It is conceivable that the registry Restart. If the same symptom recurs,
information. information was damaged or deleted. perform a reinstallation.
31389 FFCustomMsgBox Failed in refreshing the list. It is conceivable that the system was Restart. If the same symptom recurs,
unstable or that the program was faulty. perform a reinstallation.
31390 FFCustomMsgBox Requesting department code is The entered value contained an Make a proper entry.
illegal. unacceptable character or was out of range
or otherwise abnormal.
31391 FFCustomMsgBox Technologist code is illegal. The entered value contained an Make a proper entry.
unacceptable character or was out of range
or otherwise abnormal.
31392 FFCustomMsgBox Failed in searching the patient Nothing matched the entered patient Check the patient information.
information. information.
31393 FFCustomMsgBox Failed in setting the connecting This error is attributable to an RIS problem Check RIS-side status or RIS setup.
status to the RIS. or RIS setup problem.
31394 FFCustomMsgBox Failed in obtaining the data. This error is attributable to an RIS problem Check RIS-side status or RIS setup.
or RIS setup problem.
31395 FFCustomMsgBox Failed in requesting of study start The error is attributable, for instance, to an Check, for instance, the server operation
(PPS). inactive server or incorrect network status and network settings.
settings.
31396 FFCustomMsgBox Failed in requesting of study The error is attributable, for instance, to an Check, for instance, the server operation
termination (PPS). inactive server or incorrect network status and network settings.
settings.
31397 FFCustomMsgBox Failed in requesting of study abort The error is attributable, for instance, to an Check, for instance, the server operation
(PPS). inactive server or incorrect network status and network settings.
settings.
31398 FFCustomMsgBox Can not terminate.
31399 FFCustomMsgBox Failed in obtaining the label It is conceivable that the database file was Restart. If the same symptom recurs,
caption. damaged or deleted. perform a reinstallation.
31400 FFCustomMsgBox Menu selected does not exist.
31401 FFCustomMsgBox Failed in obtaining the path It is conceivable that the file was damaged Restart. If the same symptom recurs,
information (image data folder). or deleted. perform a reinstallation.
31402 FFCustomMsgBox Failed in obtaining the parameter It is conceivable that the bitmap file was Restart. If the same symptom recurs,
icon image. damaged or deleted. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-193
Appx MT 1-194
Event Event Source Description Causes Remedies Remarks
31403 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information. damaged or deleted. perform a reinstallation.
31404 FFCustomMsgBox Failed in communication with the The error is attributable to a problem with Check the connected equipment,
connected device. the connected equipment or connection connection setup, and others.
setup.
31405 FFCustomMsgBox Failed in evacuating the IP. The connected equipment may be faulty. Confirm the connected device.
31406 FFCustomMsgBox Failed in setting the IP. The connected equipment may be faulty. Confirm the connected device.
31407 FFCustomMsgBox Failed in setting the exposure The connected equipment may be faulty. Confirm the connected device.
size.
31408 FFCustomMsgBox Failed in setting the reference The connected equipment may be faulty. Confirm the connected device.
position for exposure.
31409 FFCustomMsgBox No response from the connected The connected equipment may be faulty. Confirm the connected device.
device.
31410 FFCustomMsgBox No response from the device The connected equipment may be faulty. Confirm the connected device.
sharing ID information.
31411 FFCustomMsgBox A study cannot be registered This error is attributable to an improperly Check the menu registration information.
because the exposure menu registered menu.
registered in IDT is not registered
in the CR-IR 391CL.
31412 FFCustomMsgBox An image data line with the reader The connected equipment may be faulty. Confirm the connected device.
is cut off.
31413 FFCustomMsgBox Inconsistencies exist in the CR-IR The connection setup may be faulty. Check the connection setup.
391CL-RU connection setting of
the system configuration.
31414 FFCustomMsgBox Failed in obtaining the caption It is conceivable that the database file was Restart. If the same symptom recurs,
information (RIS tab). damaged or deleted. perform a reinstallation.
31415 FFCustomMsgBox A communication error with RIS The connected equipment may be faulty. Confirm the connected device.
occurred.
31416 FFCustomMsgBox Some exposure menus couldn’t This error is attributable to an improperly Check settings.
be registered. set menu parameter or other setup failure.
31417 FFCustomMsgBox An exposure menu couldn’t be This error is attributable to an improperly Check settings.
registered. set menu parameter or other setup failure.
31418 FFCustomMsgBox Failed in the reference of the The connection setup may be faulty. Check the connection setup.
reader device.
31419 FFCustomMsgBox The condition value transmitted to The XCON settings (limit values) were There is no practical problem because the
x-ray device exceeded restriction. inconsistent with the exposure condition limit values are transferred to the XCON.
preset values for the menus.
31420 FFCustomMsgBox A communication error with RIS The connected equipment may be faulty. Confirm the connected device.
occurred.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-194
Appx MT 1-195
Event Event Source Description Causes Remedies Remarks
31421 FFCustomMsgBox An exposure menu couldn’t be Select a menu appropriate for the
decided. exposure, and then press the OK button
that is displayed at the bottom of the
window.
31422 FFCustomMsgBox Failed in registering the study to The patient information database operation Restart. If the same symptom recurs,
the patient information database. was wrong. perform a reinstallation.
31423 FFCustomMsgBox Failed in image stitching The system was unstable. Restart. If the same symptom recurs,
processing. perform a reinstallation.
31424 FFCustomMsgBox Failed in saving the exposure The system was unstable. Restart. If the same symptom recurs,
result information. perform a reinstallation.
31425 FFCustomMsgBox Failed in determining actual Invalid characters were used for the Since a standard setting will be used as a
exposure result values. performed procedure step description, substitute to continue with the process, no
protocol name, or filter type. The radiation particular response is required.
source-to-detector distance or radiation
time did not consist of numerals only.
The film output count or film size ID was
out of range.
31426 FFCustomMsgBox Failed in acquiring coloring The settings might be damaged. Restart. If the same symptom recurs,
information. perform a reinstallation.
31427 FFCustomMsgBox Failed in distribution process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
31428 FFCustomMsgBox Failed in displaying the study The system was unstable. Restart. If the same symptom recurs,
information list. perform a reinstallation.
31429 FFCustomMsgBox Failed in setting patient The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31430 FFCustomMsgBox Failed in obtaining the patient The system was unstable. Restart. If the same symptom recurs,
information. perform a reinstallation.
31431 FFCustomMsgBox Failed in acquiring image It is conceivable that the bitmap file was Restart. If the same symptom recurs,
(background). damaged or deleted. perform a reinstallation.
31432 FFCustomMsgBox Failed in study transmission Confirm connection to the other equipment.
processing.
31433 FFCustomMsgBox Failed in study reception Confirm connection to the other equipment.
processing.
31434 FFCustomMsgBox Failed in connection to the other Confirm connection to the other equipment.
equipment. Some studies have
not been registered appropriately.
31435 FFCustomMsgBox Failed in connection with the Confirm connection to the other equipment.
equipment. No studies have been
registered successfully.
31436 FFCustomMsgBox Failed in mis-exposure
processing.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-195
Appx MT 1-196
Event Event Source Description Causes Remedies Remarks
31437 FFCustomMsgBox Failed in connection to the
technologist database.
31438 FFCustomMsgBox Failed in registering exposure Check the equipment.
menus.
31439 FFCustomMsgBox Some exposure menus have not Check the equipment.
been registered appropriately.
31440 FFCustomMsgBox Connection to the portable Re-set the portable equipment and then
equipment cannot be performed. operate it again.
31463 FFCustomMsgBox Failed in mis-exposure
processing.
31471 FFCustomMsgBox An attempt to restore images
resulted in a failure.
31472 FFCustomMsgBox An attempt to acquire values from
the Image Reader status
information database resulted in a
failure.
31473 FFInput ErrorCode:%1%nSubSystem:%2 Value acquisition from the image reader Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error information database failed while the perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of connection to the image reader was %2=Subsystem: The subsystem where an
the value from the error established. The status information may error occurred.
information database [ReaderUnit not be displayed normally. %3=Source File: The program file where
(RU)] an error occurred.
Status information may not be %4=Spot Code: The location where an
displayed. error actually occurred (a unique value
within the program).
31473 FFCustomMsgBox An attempt to acquire values from
the Image Reader error
information database resulted in a
failure.
31474 FFInput ErrorCode:%1%nSubSystem:%2 The IP use count was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: recorded during image reading. perform a reinstallation. identifies an error.
%4%nfailed in the record of IP %2=Subsystem: The subsystem where an
use frequency while reading error occurred.
Image. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31474 FFCustomMsgBox An attempt to register a count of Press the button and continue the process.
IP use frequency resulted in a
failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-196
Appx MT 1-197
Event Event Source Description Causes Remedies Remarks
31475 FFInput ErrorCode:%1%nSubSystem:%2 The image could not be input during the Delete unnecessary files, and then input %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: image input process because the free the image. identifies an error.
%4%nDisk capacity shortage: The space on the disk was insufficient. %2=Subsystem: The subsystem where an
input of the image cannot be error occurred.
executed %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31475 FFCustomMsgBox Image input is disabled due to Delete unnecessary files and retry image
insufficient free space remaining input.
on the disk.
31476 FFCustomMsgBox An error may have occurred while ● Operate according to the message
inputting images from the Image displayed when the study starts.
Reader before.
31478 FFInput It failed in the acquisition of the The settings for RU patient information Reinstall the system.
value from the system setting display were not found in the system setup
database. It sets it as displayed. database.
31500 FCRWeb ErrorCode:%1%nSubSystem:%2 The character string was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. An internal system error perform a reinstallation. identifies an error.
%4%nIt failed in acquisition. occurred. %2=Subsystem: The subsystem where an
Can not get information from error occurred.
LangStr.mdb. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31500 FFCustomMsgBox An attempt to acquire character Restart the server computer.
strings resulted in a failure.
Existing character strings are
displayed.
31501 FCRWeb ErrorCode:%1%nSubSystem:%2 Message acquisition failed. An internal Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: system error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in acquisition. %2=Subsystem: The subsystem where an
Can not get information from error occurred.
LangMsgBox.mdb. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31501 FFCustomMsgBox An attempt to acquire messages Restart the server computer.
failed.
Existing character strings are
displayed.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-197
Appx MT 1-198
Event Event Source Description Causes Remedies Remarks
31502 FCRWeb ErrorCode:%1%nSubSystem:%2 The user is not logged in. Log in. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe user is not logged in. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31502 FFCustomMsgBox The user has not logged in. User cannot be identified. The reason for Retry logging onto the system.
such fact may be attributed to the following:
(1) The user was logged off the system
while in operation.
(2) The user is not logged on the system.
(3) The server computer is not accessible.
31503 FCRWeb ErrorCode:%1%nSubSystem:%2 This user is logged off. Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt is a logoffed user. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31503 FFCustomMsgBox This user has been logged off the Retry logging onto the system.
system.
31504 FCRWeb ErrorCode:%1%nSubSystem:%2 An unauthorized user attempted to log in. Log in. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nIt is an illegal user. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31504 FFCustomMsgBox An illegal user has been logged Retry logging onto the system.
on the system.
31505 FCRWeb ErrorCode:%1%nSubSystem:%2 The current user does not have the Log in as a user with operating privileges, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: privilege for performing this operation. and then retry. identifies an error.
%4%nThe login user doesn’t have %2=Subsystem: The subsystem where an
the execution authority. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-198
Appx MT 1-199
Event Event Source Description Causes Remedies Remarks
31505 FFCustomMsgBox You are not authorized to perform Log onto the system with a properly
this operation. authorized user name to retry this
operation.
31506 FCRWeb ErrorCode:%1%nSubSystem: The selected study was being modified or Wait until the operation by the other %1=Error Code: The code that uniquely
%2%nSourceFile: examined by another computer. computer terminates, and then retry. identifies an error.
%3%nSpotCode:%4%n %2=Subsystem: The subsystem where an
The inspection is excluding it. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31506 FFCustomMsgBox Study selected is being modified ● Select the study reservation/exposure
or performed. window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
31507 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected study was being examined by Wait until the operation by the other %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: another computer. computer terminates, and then retry. identifies an error.
%4%nRU is excluding it. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31507 FFCustomMsgBox A study is being performed. ● Select the study reservation/exposure
window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
31508 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected study was being modified or Wait until the operation by the other %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: examined by another computer. computer terminates, and then retry. identifies an error.
%4%nThe inspection is excluding %2=Subsystem: The subsystem where an
it. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-199
Appx MT 1-200
Event Event Source Description Causes Remedies Remarks
31508 FFCustomMsgBox Study selected is being modified ● Select the study reservation/exposure
or performed. window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
31509 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected study was being examined by Wait until the operation by the other %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: another computer. computer terminates, and then retry. identifies an error.
%4%nRU is excluding it. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31509 FFCustomMsgBox A study is being performed. ● Select the study reservation/exposure
window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
31510 FCRWeb ErrorCode:%1%nSubSystem:%2 The information could not be acquired from With the Service Utility, check the %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: an electronic medical chart. This error is electronic medical chart settings. If the identifies an error.
%4%nIt failed in the information attributable to an incorrect setting in the settings are correct, check the network %2=Subsystem: The subsystem where an
acquisition. Service Utility or an unconnected network. cable, hub, and other network devices. error occurred.
Can not get information from %3=Source File: The program file where
EKarte. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31510 FFCustomMsgBox An attempt to acquire information Confirm connection to the electronic
from the EMR resulted in a failure. medical chart device and retry
Possible causes are: communication. Continue processing if no
1. EMR not started. information is acquired from the electronic
2. CL not connected to the EMR. medical chart device.
31511 FCRWeb ErrorCode:%1%nSubSystem:%2 The selected study was already deleted. Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: identifies an error.
%4%nThe inspection has already %2=Subsystem: The subsystem where an
been deleted. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
31511 FFCustomMsgBox Study selected has already been Press [Update] to have the latest status
deleted. displayed and then retry.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-200
Appx MT 1-201
Event Event Source Description Causes Remedies Remarks
31527 FFCustomMsgBox An attempt to acquire information Check the connection to the receipt
from the receipt computer resulted computer.
in a failure. Retransmit then the study from the receipt
Possible causes are: computer.
1. Receipt computer not started.
2. CL not connected to the receipt
computer.
31528 FFCustomMsgBox Settings to store images are about ● Images cannot be stored if continuing
to be canceled. this operation.
❍ Do you wish to continue?
31529 FFCustomMsgBox This study has been locked. ● Unlock the study and retry if you wish to
delete the study.
31530 FFCusto]MsgBox The status of the verified study ❍ Do you wish to continue?
will be Completed, and an
exposure will start again. Notice: To continue, re-verify operations
necessary to verify studies.
31531 FFCustomMsgBox The study on which image input
was interrupted will resume .
31532 FFCustomMsgBox A study different from the image ❍ Are you sure?
input-interrupted study will start.
31533 FFCustomMsgBox Image acquisition failed. ● Check connection between the network
cable and the hub.
 Close this dialog to resume receiving
images.

Note: It may take about 10 minutes to


resume. Close this dialog and wait
for a while.
Do not terminate the study until
images are received.
31534 FFCustomMsgBox An error occurred during image  This event will not be displayed.
processing.
31535 FFCustomMsgBox The Image Reader may be in use. ❍ Do you wish to continue?
31536 FFCustomMsgBox Communication with the EMR ● Confirm connection to the EMR device
resulted in a failure. and retry.
31537 FFCustomMsgBox An error is received from the ● Contact your administrator.
EMR.
31538 FFCustomMsgBox A fatal error occurred. ● Contact your administrator.
31539 FFCustomMsgBox There are no applicable patients.
31842 FFCustomMsgBox There are two or more same Delete duplicate instances of a study.
studies on the P.Console.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-201
Appx MT 1-202
Event Event Source Description Causes Remedies Remarks
31850 FFCustomMsgBox An attempt to connect to X-ray It is conceivable that the connected Confirm the connected device.
generator resulted in a failure equipment may have a problem or the
network may be unstable.
31851 FFCustomMsgBox An attempt to register reserved The system was unstable. Restart. If the same symptom recurs,
studies resulted in a failure perform a reinstallation.
31852 FFCustomMsgBox An attempt to start reserved The system was unstable. Restart. If the same symptom recurs,
studies resulted in a failure. perform a reinstallation.
31853 FFCustomMsgBox An error occurred with connecting The system was unstable. Restart. If the same symptom recurs,
devices. perform a reinstallation.
31854 FFCustomMsgBox An attempt to search reserved The system was unstable. Restart. If the same symptom recurs,
studies resulted in a failure. perform a reinstallation.
31855 FFCustomMsgBox Received illegal data. It is conceivable that the connected Check information transmitted from the
equipment may have transmitted illegal connected equipment.
information.
32300 FFInput ErrorCode:%1%nSubSystem:%2 An unknown error occurred during Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: initialization process. perform a reinstallation. identifies an error.
%4%nThe unknown error %2=Subsystem: The subsystem where an
occurred.\nPlease reactivate error occurred.
server PC. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32500 FCRWeb ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the information damaged. %2=Subsystem: The subsystem where an
acquisition error occurred.
Can not get information from %3=Source File: The program file where
SysConfig.mdb. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32500 CommonDefinition.cs In a situation where patient name This error is attributable to improper user Check the user settings. This error may ErrorCode: 17001122
text box IME control is exercised setup or application abnormality. occur when the user settings are defined
so that alphabetical characters so that a 1-byte alphanumeric
are used for pronunciation pronunciation can be automatically input
automatic input, the pronunciation for a patient name. If the same symptom
automatic input definition is recurs, restart the application.
disabled Or, an attempt to acquire
the pronunciation automatic input
definition resulted in a failure.
32500 CommonDefinition.cs An attempt to acquire the IME The application is abnormal. Achieve recovery by restarting the ErrorCode: 17001123
setting from the setup file resulted application. If the restart does not help, you
in a failure. can enter a patient name that consists of
1-byte alphanumeric characters.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-202
Appx MT 1-203
Event Event Source Description Causes Remedies Remarks
32501 FCRWeb ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the information %2=Subsystem: The subsystem where an
acquisition. error occurred.
Can not get information from %3=Source File: The program file where
Registry. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32502 FCRWeb ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. If the same error recurs, perform a identifies an error.
%4%nIt failed in the information reinstallation. %2=Subsystem: The subsystem where an
acquisition. error occurred.
Can not get information from %3=Source File: The program file where
Directry.ini. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32503 FCRWeb ErrorCode:%1%nSubSystem:%2 The operation log was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: output. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nIt failed in the output of the %2=Subsystem: The subsystem where an
operation log. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32504 FCRWeb ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to access a NetConfig.mdb file. perform a reinstallation. identifies an error.
%4%nIt failed in the information The file might be damaged. %2=Subsystem: The subsystem where an
acquisition. error occurred.
Can not get information from %3=Source File: The program file where
NetConfib.mdb. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32550 FFCrExamCom ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the information %2=Subsystem: The subsystem where an
acquisition. error occurred.
Can not get information from %3=Source File: The program file where
Directry.ini. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-203
Appx MT 1-204
Event Event Source Description Causes Remedies Remarks
32551 FFCrExamCom ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in system damaged. %2=Subsystem: The subsystem where an
construction DB (API) access. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32600 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the value %2=Subsystem: The subsystem where an
acquisition of Directry.ini. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32601 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the value damaged. %2=Subsystem: The subsystem where an
acquisition of SysConfig. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32602 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
the registry. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32603 FFEntryAddCom ErrorCode:%1%nSubSystem:%2 An error occurred during log output. It is Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: conceivable that the free space on the hard If the same error recurs, perform a identifies an error.
%4%nThe error occurred while disk may be insufficient. reinstallation. If the free space on the hard %2=Subsystem: The subsystem where an
outputting the log. disk is insufficient, delete unnecessary error occurred.
files. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-204
Appx MT 1-205
Event Event Source Description Causes Remedies Remarks
32650 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. If the same error recurs, perform a identifies an error.
%4%nIt failed in the value reinstallation. %2=Subsystem: The subsystem where an
acquisition of Directry.ini. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32651 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the value damaged. %2=Subsystem: The subsystem where an
acquisition of SysConfig. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32652 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
the registry. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32653 FFDelInvalidCom ErrorCode:%1%nSubSystem:%2 An error occurred during log output. It is Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: conceivable that the free space on the hard If the same error recurs, perform a identifies an error.
%4%nThe error occurred while disk may be insufficient. reinstallation. If the free space on the hard %2=Subsystem: The subsystem where an
outputting the log. disk is insufficient, delete unnecessary error occurred.
files. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32700 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the value %2=Subsystem: The subsystem where an
acquisition of Directry.ini. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-205
Appx MT 1-206
Event Event Source Description Causes Remedies Remarks
32700 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: The file might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the value %2=Subsystem: The subsystem where an
acquisition of Directry.ini. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32701 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the value damaged. %2=Subsystem: The subsystem where an
acquisition of Sysconfig. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32702 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 A system setup value could not be Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. identifies an error.
%4%nIt failed in the value damaged. %2=Subsystem: The subsystem where an
acquisition of Sysconfig. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32703 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
the registry. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32704 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: might be damaged. perform a reinstallation. identifies an error.
%4%nIt failed in the acquisition of %2=Subsystem: The subsystem where an
the registry. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-206
Appx MT 1-207
Event Event Source Description Causes Remedies Remarks
32705 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 An error occurred during log output. It is Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: conceivable that the free space on the hard client application. If the same error recurs, identifies an error.
%4%nThe error occurred while disk may be insufficient. perform a reinstallation. If the free space %2=Subsystem: The subsystem where an
outputting the log. on the hard disk is insufficient, delete error occurred.
unnecessary files. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32706 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 An error occurred during log output. It is Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: conceivable that the free space on the hard client application. If the same error recurs, identifies an error.
%4%nThe error occurred while disk may be insufficient. perform a reinstallation. If the free space %2=Subsystem: The subsystem where an
outputting the log. on the hard disk is insufficient, delete error occurred.
unnecessary files. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32707 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nThe error occurred while %2=Subsystem: The subsystem where an
deleting the temporary file. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
32708 FFImageSwapCom ErrorCode:%1%nSubSystem:%2 Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: If the same error recurs, perform a identifies an error.
%4%nThe error occurred while reinstallation. %2=Subsystem: The subsystem where an
deleting the temporary file. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
33100 FCRWeb ErrorCode:%1%nSubSystem:%2 A message related to a system operation. Nothing particular. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: identifies an error.
%4%n Arbitrary Error Details. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40000 FFCustomMsgBox An error of unknown cause
occurred.

020-221-01E
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Appx MT 1-208
Event Event Source Description Causes Remedies Remarks
40000 QADataObjCom File: Filename, Spot: Spot code, The system settings were not successfully Restart the system. Contact the support
Code: Error code acquired. center.
40000 QAImgInfoObjCom File: Filename, Spot: Spot code, The system settings were not successfully Restart the system. Contact the support
Code: Error code acquired. center.
40000 QAImgObjCom File: Filename, Spot: Spot code, The system settings were not successfully Restart the system. Contact the support
Code: Error code acquired. center.
40000 QAMarkerObjCom File: Filename, Spot: Spot code, The system settings were not successfully Restart the system. Contact the support
Code: Error code acquired. center.
40000 QAMaskObjCom File: Filename, Spot: Spot code, The system settings were not successfully Restart the system. Contact the support
Code: Error code acquired. center.
40000 QAManagerCom File: Filename, Spot: Spot code, The system settings were not successfully Restart the system. Contact the support
Code: Error code acquired. center.
40000 ViFileTransferCom ErrorCode:%1%nSubSystem:%2 The system settings were not successfully Check the Directory.ini file, and then restart %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% acquired. The Directory.ini file might be both the server application and client identifies an error.
4%n Comment missing or damaged. application. If the same error recurs, %2=Subsystem: The subsystem where an
perform a reinstallation. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40001 FFCustomMsgBox An error of unknown cause The system was unstable. Restart. If the same symptom recurs,
occurred. perform a reinstallation.
40002 FFCustomMsgBox An attempt to acquire study
information failed.
40003 FFCustomMsgBox Data storage failed. After the image browse window is closed,
Modified data cannot be stored. make sure that the server computer is
Modified data may have been lost. running.
40004 FFCustomMsgBox Failed in file output processing.
40005 FFCustomMsgBox Paper print processing failed.  An error occurred during output
processing.
● Confirm Windows’ regular printer setting
and retry.
40006 FFCustomMsgBox Film output processing failed.  An error occurred during output
processing.
● Confirm the server computer status and
retry.
40007 FFCustomMsgBox Output processing of a work disk  An error occurred during output
failed. processing.
● Confirm Windows’ regular printer setting
and retry.

020-221-01E
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Appx MT 1-209
Event Event Source Description Causes Remedies Remarks
40008 FFCustomMsgBox Failed in initialize processing. In an environment where multiple client Close the displayed message and restart
computers are connected, this can occur the client application.
when client applications are started
simultaneously.
40009 FFCustomMsgBox [40009] Failed in preset A problem has occurred for the database Restart both the server application and
information operation. The (SQL-Server). client application.
following reason is presumable. If the reinstallation does not help, confirm
the situation in which the error occurred,
1. Database access erorr and submit the event log to the
manufacturer.
*Restart the server computer.
>Contact your service engineer if
restarting of the computer does
not resolve the problem.
40010 FFCustomMsgBox [40010] Registration cannot be The max. preset limit for registrations has Delete a part of the registrations from the
performed due to exceeding of the been exceeded. preset list on the preset list edit window
max preset limit. and try again.

*To add presets, delete some from


the preset list.
40011 FFCustomMsgBox [40011] The same preset name Registration of an already existing preset Change the preset name and try again.
has already been registered. name has been tried.

*Change the preset name and


then re-execute.
40100 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during a Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: component operation. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40101 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An illegal parameter was encountered Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: during a component operation. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-210
Event Event Source Description Causes Remedies Remarks
40102 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An image information related error Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: occurred during a component operation. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40103 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 A file was not successfully accessed during Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: a component operation. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40104 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 A memory related error occurred during a Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: component operation. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40140 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during the Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: normalization process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40141 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An illegal property was encountered during Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: the normalization process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-210
Appx MT 1-211
Event Event Source Description Causes Remedies Remarks
40142 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An image information related error Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: occurred during the normalization process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40144 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 A memory related error occurred during the Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: normalization process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40145 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An internal table was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: created during the normalization process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40150 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 FNC Proc Error (Exception handling was Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: done). client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40151 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 FNC Proc Error (Invalid Property). Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-211
Appx MT 1-212
Event Event Source Description Causes Remedies Remarks
40152 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 FNC Proc Error (Image processing error). Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40160 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during a CR Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: image process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40161 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An illegal property was encountered during Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: a CR image process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40162 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An image information related error Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: occurred during a CR image process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40166 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 A CR image process was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: executed. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-212
Appx MT 1-213
Event Event Source Description Causes Remedies Remarks
40180 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during the Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: polarity conversion process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40186 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 The polarity conversion process not Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: successfully performed. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40190 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during an LUT Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40193 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 The file was not successfully accessed Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: during an LUT process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40200 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during an Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: image rotation/flipping process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-213
Appx MT 1-214
Event Event Source Description Causes Remedies Remarks
40201 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 Illegal properties were encountered when Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: an attempt was made to perform an image client application. If the same error recurs, identifies an error.
%4%n Comment rotation/flipping process. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40202 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An image information related error Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: occurred during an image rotation/flipping client application. If the same error recurs, identifies an error.
%4%n Comment process. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40206 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 The image rotation/flipping process was Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: not successfully performed. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40210 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during the Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: reduction process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40216 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 The reduction process was not successfully Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: performed. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-214
Appx MT 1-215
Event Event Source Description Causes Remedies Remarks
40220 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during the Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: JPEG lossless conversion process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40226 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 The JPEG lossless conversion process Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: was not successfully performed. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40230 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during the Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: JPEG lossy conversion process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40236 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An attempt to perform the JPEG lossy Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: conversion process failed. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40240 FFMultiImgProc ErrorCode:%1%nSubSystem:%2 An exception error occurred during a BMP Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode: conversion process. client application. If the same error recurs, identifies an error.
%4%n Comment perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
does not help, confirm the situation in error occurred.
which the error occurred, and submit the %3=Source File: The program file where
event log to the manufacturer. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
40400 FFCustomMsgBox Communication between
processes failed.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-215
Appx MT 1-216
Event Event Source Description Causes Remedies Remarks
40400 VwAnnotation [File name][Function name][Error The method return value for the inter- Restart the system. Contact the support
ObjCom code]Comment process communication API resulted in an center.
error.
40400 VwMsgBoxCtrl [File name][Function name][Error The method return value for the inter- Restart the system. Contact the support
code]Comment process communication API resulted in an center.
error.
40403 VwMsgBoxCtrl [File name][Function name][Error The method return value for the image Restart the system, initialize the image
code]Comment database access control resulted in an database, and reinstall the application.
error.
40404 VwMsgBoxCtrl [File name][Function name][Error The method return value for the media Restart the system, initialize the media
code]Comment database access control resulted in an database, and reinstall the application.
error.
40405 VwMsgBoxCtrl [File name][Function name][Error The method return value for the inter- Restart the system. Contact the support
code]Comment process communication API resulted in an center.
error.
40406 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI
SourceFile: VwViewerCtrl.
ctl[GetSysConfig]
SpotCode: 0
SysConfig DB Access Error.
VwSysDBOpen
40406 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI
SourceFile: VwViewerCtrl.
ctl[GetSysConfig]
SpotCode: 0
SysConfig DB Access Error.
VwSysDBClose
40406 FFCustomMsgBox Access to the system setup The problem is attributable to the system
database resulted in a failure. setting database.
40406 VwMsgBoxCtrl [File name][Function name][Error An error occurred when an attempt was Restart and then check SysConfig.mdb.
code]Comment made to connect or disconnect the system
setup database access API, or acquire or
set a value for the system setup database
access API.
40407 FFCustomMsgBox Access to the character string The problem is attributable to the character
database resulted in a failure. string database.
40407 VwMsgBoxCtrl [File name][Function name][Error An error occurred with connection/ Restart. Check LangStr.mdb.
code]Comment disconnection of the character string
database access API.

020-221-01E
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Appx MT 1-217
Event Event Source Description Causes Remedies Remarks
40407 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
LangStr DB Access Error. %5=Details of an error
%4
%5
40408 FFCustomMsgBox Access to the message box The problem is attributable to the message
database resulted in a failure. box database.
40408 VwMsgBoxCtrl [File name][Function name][Error An error occurred with connection/ Restart. Check LangMsgBox.mdb.
code]Comment disconnection of the message box
database access API.
40409 VwMsgBoxCtrl [File name][Function name][Error An error occurred when an attempt was Restart, initialize the image database, and
code]Comment made to connect or disconnect the flag reinstall the application.
database access API, or acquire or set a
value for the flag database access API.
40411 FFCustomMsgBox Access to the network setup The problem is attributable to the network
database resulted in a failure. setup database.
40411 VwMsgBoxCtrl [File name][Function name][Error An error occurred when an attempt was Restart and then check SysConfig.mdb.
code]Comment made to connect or disconnect the system
setup database, or acquire or set a value
for the system setup database
(irreplaceable).
40411 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
NetConfig DB Access Error. %5=Details of an error
%4
%5
40412 FFCustomMsgBox Access to the customization setup The problem is attributable to the custom
database resulted in a failure. setup database.
40412 VwMsgBoxCtrl [File name][Function name][Error The method return value for the customize Restart, initialize the customization
code]Comment object was in error or illegal (irreplaceable). database, and reinstall the application.
41000 QADataObjCom [File name][Function name][Error The hard disk was full. Delete unnecessary images.
code]Comment
41000 QAImgInfoObjCom [File name][Function name][Error The hard disk was full. Delete unnecessary images.
code]Comment
41000 QAImgObjCom [File name][Function name][Error The hard disk was full. Delete unnecessary images.
code]Comment
41000 QAMarkerObjCom [File name][Function name][Error The hard disk was full. Delete unnecessary images.
code]Comment
41000 QAMaskObjCom [File name][Function name][Error The hard disk was full. Delete unnecessary images.
code]Comment

020-221-01E
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Appx MT 1-218
Event Event Source Description Causes Remedies Remarks
41000 ViFileTransferCom ErrorCode: Error code The file was unsuccessfully downloaded. Check the connected equipment or
SubSystem: VI network.
SourceFile: Filename
SpotCode: Spot code
Comment
41000 QAManagerCom [File name][Function name][Error The hard disk was full. Delete unnecessary images.
code]Comment
41001 FFCustomMsgBox The device is not ready. No floppy disk was set in position. Set media that is appropriate for the
device.
41001 ViFileTransferCom ErrorCode: Error code The file was unsuccessfully uploaded. Check the connected equipment or
SubSystem: VI network.
SourceFile: Filename
SpotCode: Spot code
Comment
41001 ViClientInfoAccess ErrorCode:%1%nSubSystem:%2 The key character string was not specified. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% perform a reinstallation. identifies an error.
4%n Comment %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
41002 FFCustomMsgBox The hard disk is full. The file to be copied was too large to fit Switch to larger-capacity media.
onto the media at the receiving end.
41002 ViFileTransferCom ErrorCode: Error code Failed in reading a file. Check whether the file exists.
SubSystem: VI
SourceFile: Filename
SpotCode: Spot code
Comment
41002 ViClientInfoAccess ErrorCode:%1%nSubSystem:%2 A Directory.ini access error occurred. Check the Directory.ini file, and then restart %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% The error is attributable to a nonexistent both the server application and client identifies an error.
4%n Comment file or an illegal definition in the file. application. If the same error recurs, %2=Subsystem: The subsystem where an
perform a reinstallation. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
41003 FFCustomMsgBox Destination for file copy is illegal. An invalid pathname was specified as the Check the system setup.
file copy destination.
41003 ViFileTransferCom ErrorCode: Error code The file was unsuccessfully written. Check whether the folder exists at the file
SubSystem: VI write destination.
SourceFile: Filename
SpotCode: Spot code
Comment

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-218
Appx MT 1-219
Event Event Source Description Causes Remedies Remarks
41003 ViClientInfoAccess ErrorCode:%1%nSubSystem:%2 The specified setup information file was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully accessed. The file might be perform a reinstallation. identifies an error.
4%n Comment damaged. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
41004 FFCustomMsgBox E-mail program cannot be started. Outlook was not properly set up. Exit the CR-IR 391CL and then complete
Outlook setup.
41004 ViFileTransferCom ErrorCode: Error code File deletion failed. Check whether the file exists.
SubSystem: VI
SourceFile: Filename
SpotCode: Spot code
Comment
41005 ViFileTransferCom ErrorCode: Error code An attempt to operate a CAB file failed. Restart the system. Contact the support
SubSystem: VI center.
SourceFile: Filename
SpotCode: Spot code
Comment
41016 FFCustomMsgBox The system has not been logged Press OK to close the image browse
on. window and open the log-in window.
To keep the image browse window open,
press Cancel.
41017 FFCustomMsgBox The system has already been Press OK to close the image browse
logged off. window and open the log-in window.
To keep the image browse window open,
press Cancel.
41018 FFCustomMsgBox You have been logged off the Press OK to close the image browse
system or User has been window and open the log-in window.
changed. To keep the image browse window open,
press Cancel.
41019 FFCustomMsgBox No printers have been registered. Register printers and retry.
41020 FFCustomMsgBox Free disk space is insufficient. Delete unnecessary files to increase free
disk space.
41025 FFCustomMsgBox This study includes images not This operation is unable to perform. Deactivate the image browse function, and
retrieved into the hard disk. then activate it again.
41026 FFCustomMsgBox The processing cannot be  This operation is unable to perform.
continued in the specified study. ● Reconfirm or verify this study.
41027 FFCustomMsgBox Specified destination may have ❍ Are you sure you want to store?
been a data storage disk.
Notice: The disk will be
inconsistent if storing in data
storage disk.

020-221-01E
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Appx MT 1-220
Event Event Source Description Causes Remedies Remarks
41029 FFCustomMsgBox No study selected. ● Select a study and retry it.
41030 FFCustomMsgBox Method of calling is incorrect. ● Execute again following the correct start
Un-permitted scripts have been procedure.
called directly.
41031 FFCustomMsgBox An error of unknown cause ● Contact your service engineer.
occurred. ❍ Press the button below to close this
dialog and terminate the system.
41032 FFCustomMsgBox Image display is disabled because ● To exit the image viewer, press the
specified images cannot be found. button below.
41033 FFCustomMsgBox Failed in initialization processing. ● Contact your service engineer.
❍ Press the button below to close this
dialog and terminate the system.
41034 FFCustomMsgBox A timeout occurred. ● Contact your service engineer.
+Press the button below to close this
dialog and terminate the system.
41035 FFCustomMsgBox Failed in starting up image viewer. ● Restart the server computer and retry.
 Contact your service engineer if the
same symptom recurs even after it has
been restarted.
41036 FFCustomMsgBox An attempt to connect to C@Rna ● Ensure that the network cable has been
data center resulted in a failure. connected correctly.
41037 FFCustomMsgBox This operation is not allowed for ● This operation is unable to perform.
retrieved studies from disks.
41038 FFCustomMsgBox Failed in obtaining case study  The C@Rna newly-arrived information
images. program is not running normally, or the
network may have problems.
● Confirm that the C@Rna newly-arrived
information program is running.
41039 FFCustomMsgBox Failed in obtaining anatomical  The C@Rna newly-arrived information
drawings. program is not running normally, or the
network may have problems.
● Confirm that the C@Rna newly-arrived
information program is running.
41040 FFCustomMsgBox A study is being performed. ● Select the study reservation/exposure
window from the taskbar.
 If the window is undisplayed in the
taskbar, another user is performing a
study. Retry after the study, or restart the
computer for other operations.
41212 FFCustomMsgBox The disk drive used for image With the Service Utility, set the disk drive
view purpose has not been set up for viewing.
properly.
41400 VwAnnotation File: Filename, Spot: Spot code, The hard disk was full. Delete unnecessary images.
ObjCom Code: Error code

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-220
Appx MT 1-221
Event Event Source Description Causes Remedies Remarks
41400 VwMsgBoxCtrl HDD FULL. The hard disk was full. Delete unnecessary images.
41401 VwMsgBoxCtrl [File name][Function name][Error The specified path was not found. Check path settings.
code]Comment
41402 VwMsgBoxCtrl [File name][Function name][Error No medium is ready. Set a medium in its position.
code]Comment
41403 VwMsgBoxCtrl [File name][Function name][Error The capacity of the media targeted for Replace the media for anyone of larger
code]Comment copy was insufficient. capacity.
41410 VwMsgBoxCtrl [File name][Function name][Error The method return value for the delivery Delete unnecessary images.
code]Comment instruction component resulted in an error
(a process other than the delivery process
can be continued).
42000 QAManagerCom Arbitrary information. Arbitrary information. Processing can be continued
42400 VwMsgBoxCtrl [File name][Function name][Error Failed in acquiring a bitmap (replaceable). Check that the entire bitmap is acquired.
code]Comment
42400 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
Can’t Get Bitmap (Processing %5=Details of an error
continuation).
%4
%5
42401 VwMsgBoxCtrl [File name][Function name][Error The return value for the custom message Nothing particular.
code]Comment box control resulted in an error.
42402 VwMsgBoxCtrl [File name][Function name][Error An error occurred when obtaining a system Check SysConfig.mdb.
code]Comment setup database access API value or the
obtained value was illegal (replaceable).
42402 FFVwMsgBoxCtrl ErrorCode: -2402 A program error occurred. Restart both the server PC and client PC
SubSystem: VI
SourceFile: VwViewerCtrl.
ctl[GetSysConfig]
SpotCode: 0
SysConfig DB Access Failure
(Processing continuation).
VwSysDBGetValue-
ComImgFileNameType
42402 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
SysConfig DB Access Failure %5=Details of an error
(Processing continuation).
%4
%5

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-221
Appx MT 1-222
Event Event Source Description Causes Remedies Remarks
42403 VwMsgBoxCtrl [File name][Function name][Error An error occurred when obtaining a Check LangStr.mdb.
code]Comment character string database access API value
(replaceable).
42403 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI %2=Detailed error code
SourceFile: frmViImgFileOutput.
frm[SetCaption ()]
SpotCode: 316
LangStr DB Access Failure
(Processing continuation).
StrDBGet (46506) Ret = %2
42403 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI %2=Detailed error code
SourceFile: frmViImgFileOutput.
frm[SetCaption ()]
SpotCode: 303
LangStr DB Access Failure
(Processing continuation).
StrDBGet (46507) Ret = %2
42403 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI %2=Detailed error code
SourceFile: frmViImgFileOutput.
frm[SetCaption ()]
SpotCode: 303
LangStr DB Access Failure
(Processing continuation).
StrDBGet (46508) Ret = %2
42403 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
LangStr DB Access Failure %5=Details of an error
(Processing continuation).
%4
%5
42404 VwMsgBoxCtrl [File name][Function name][Error The return value for the message box Check LangMsgBox.mdb.
code]Comment database access API resulted in an error.
42405 VwMsgBoxCtrl [File name][Function name][Error The FF32 library (FF32dll) return value is Check the registry key setting.
code]Comment in error (registry acquisition/setup failed).
 Replaceable.
 When the option key registry data is
acquired, no error occurs even if the key
is not acquired.

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Appx MT 1-223
Event Event Source Description Causes Remedies Remarks
42405 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
FF32 Access Failure (Probably %5=Details of an error
acquisition of Registry goes
wrong.)
%4
%5
42406 VwMsgBoxCtrl [File name][Function name][Error No tag information was set up though it Nothing particular.
code]Comment must have been set up beforehand
(irreplaceable).
42407 VwMsgBoxCtrl [File name][Function name][Error An error occurred when obtaining a Check NetConfig.mdb.
code]Comment network setup database value or obtained
value was not correct (replaceable).
42407 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
NetConfig DB Access Failure %5=Details of an error
(Processing continuation).
%4
%5
42408 VwMsgBoxCtrl [File name][Function name][Error The return value for the customize object Check Custom.adp.
code]Comment was in error or illegal (replaceable).
42409 VwMsgBoxCtrl [File name][Function name][Error Failed in obtaining/setting an FF32 library Check the Directory.ini file.
code]Comment value (replaceable).
43000 QADataObjCom Arbitrary information. Arbitrary information. Processing can be continued
43000 QAImgInfoObjCom Arbitrary information. Arbitrary information. Processing can be continued
43000 QAManagerCom Arbitrary information. Arbitrary information. Processing can be continued
43001 QAImgInfoObjCom Failed to get (%1). ImageID: %2. Arbitrary information. Restart the system. Contact the support
center.
43400 VwMsgBoxCtrl ErrorCode: Error code Arbitrary information. Processing can be continued
SubSystem: VI
SourceFile: Filename
SpotCode: Spot code
Comment
43410 QAChgPrmCtrl Selected image can’t show. Image display failed. Restart the system. Contact the support
center.
43411 QAChgPrmCtrl Error occurred in RunWithParam () The image process was not successfully Restart the system. Contact the support
of FMImgHandCtrl. performed. center.
43510 QAChgPrmCtrl Selected image can’t show. Image display failed. Restart the system. Contact the support
center.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-223
Appx MT 1-224
Event Event Source Description Causes Remedies Remarks
43512 FFMaCommon Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43513 FFMaCommon Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43514 FFMaCommon Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43515 FFMaCommon Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43516 FFMaCommon Disk Full Error. %n The built-in hard disk does not have a Delete unnecessary files to increase free
%1 %n %2 sufficient free space. disk space.
43517 FFMaCommon DataBase Error. %n The database was not successfully Confirm the situation in which the error
%1 %n %2 operated. occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43518 FFMaCommon Debug Log OutPut. %n This is an event log output for debugging. Confirm the situation in which the error
%1 %n %2 It is not generated under normal conditions. occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43520 QAChgPrmCtrl Error occurred in ExecuteEDR () EDR computation failed. Restart the system. Contact the support
of EDRCom. center.
43521 QAChgPrmCtrl Error occurred in The EDR backup file was not successfully Restart the system. Contact the support
SetEDRProperties () of EDRCom. created. center.
43522 QAChgPrmCtrl Error occurred in An attempt to perform EDR property setup Restart the system. Contact the support
MakeEDRBackupFile () of failed. center.
EDRCom.
43530 QAChgPrmCtrl Error occurred in The distribution/delivery destination was Restart the system. Contact the support
RemoveDstbDest () of not successfully deleted. center.
QAManagerCom.
43531 QAChgPrmCtrl Error occurred in SetPrintDest () An attempt to change the PRINT attribute Restart the system. Contact the support
of QAManagerCom. failed. center.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-224
Appx MT 1-225
Event Event Source Description Causes Remedies Remarks
43532 QAChgPrmCtrl Error occurred in SetFilingDest () An attempt to change the FILE attribute Restart the system. Contact the support
of QAManagerCom. failed. center.
43533 QAChgPrmCtrl Error occurred in SetDisplayDest An attempt to change the DISPLAY Restart the system. Contact the support
() of QAManagerCom. attribute failed. center.
43534 QAChgPrmCtrl Error occurred in AddDstbDest () The distribution/delivery destination was Restart the system. Contact the support
of QAManagerCom. not successfully deleted. center.
43535 QAChgPrmCtrl PixelDensity of An ImageDensityOut setting of -1 was Restart the system. Contact the support
MenuDefaultParameter is equal to detected. center.
-1. Skip change ImageDensityOut.
43536 QAChgPrmCtrl Selected MPM-Code hasn’t An undefined menu code was encountered Restart the system. Contact the support
default parameters in some param when GetByMenu was used. center.
files.
43537 QAChgPrmCtrl FilmOrientation of The value obtained for FilmOrientation Restart the system. Contact the support
MenuDefaultParameter isn’t 0 or setting acquisition was neither 0 nor 1. center.
1.%nSet default 0 (LANDSCAPE).
43600 FFMaCommonImage Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43601 FFMaCommonImage Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43602 FFMaCommonImage Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43603 FFMaCommonImage Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43604 FFMaCommonImage Disk Full Error. %n The built-in hard disk does not have a Delete unnecessary files to increase free
%1 %n %2 sufficient free space. disk space.
43700 FFTsCommon Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.

020-221-01E
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Appx MT 1-226
Event Event Source Description Causes Remedies Remarks
43701 FFTsCommon Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43702 FFTsCommon Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43703 FFTsCommon Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
43704 FFTsCommon Disk Full Error. %n The built-in hard disk does not have a Delete unnecessary files to increase free
%1 %n %2 sufficient free space. disk space.
43705 FFTsCommon Catch DB exception. %n An exception occurred when an attempt Confirm the situation in which the error
%1 %n %2 was made to access a database. occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
44005 FFCustomMsgBox The number of annotations The number of annotations and markers Perform input again after deleting inserted
exceeded the display-allowable inserted for one image on the viewer annotations and markers.
limit. window has exceeded 32.
44016 FFCustomMsgBox No image has been selected. ● Check the checkbox at the bottom right
of the window and retry.
44023 FFCustomMsgBox An image display could not be ● Close the dialog and retry.
made because an operation is
being performed.
44024 FFCustomMsgBox A display could not be cleared ● Close the dialog and retry.
because an operation is being
performed.
44030 FFCustomMsgBox Input 3 or more vertices. This confirmation dialog is displayed at the To create a polygon, 3 or more vertices are
time of insertion of a polygonal annotation required.
on the viewer window when it is tried to Input 3 or more vertices.
establish a polygonal shape with fewer
than three apexes.
44040 FFCustomMsgBox [44040] The following preset(s) Nothing particular.
will be deleted.
%s

+Do you wish to proceed?


44041 FFCustomMsgBox [44041] This name already exists. Nothing particular.

+Do you wish to overwrite?

020-221-01E
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Appx MT 1-227
Event Event Source Description Causes Remedies Remarks
44042 FFCustomMsgBox [44042] It cannot be changed as Change to an already existing preset name Change the preset name and try again.
preset of the same name exists. has been tried.

*Change the name.


44043 FFCustomMsgBox [44043] Prohibited characters are The preset name to be registered or Reenter without the prohibited characters.
included in the preset name. changed contains prohibited characters.

*Retry input.
44044 FFCustomMsgBox [44044] Input name is too long. The preset name to be registered or Change the input name to within 64
Up to 64 characters can be changed contains more than the permitted characters and try again.
entered. 64 characters.

*Change the preset name.


44045 FFCustomMsgBox [44045] Registration cannot be The registerable upper limit for the selected Change the anatomical region to be
performed for the anatomical anatomical region has been exceeded. registered or delete a part from the preset
region selected as the registerable list and try again.
presets exceed the upper limit.

*Too add, change the anatomical


region to register or delete some
from the preset list.
44046 FFCustomMsgBox [44046] Preset name has not No preset name has been entered. Enter the preset name and try again.
been entered.

*Enter the preset name.


44400 VwMsgBoxCtrl [File name][Function name][Error The method return value for the log save Nothing particular.
code]Comment control resulted in an error.xxx
44401 VwMsgBoxCtrl [File name][Function name][Error An unexpected method call (called up at Nothing particular.
code]Comment an impossible timing, being possible
though to continue processing).
44401 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
An unexpected Method call. %5=Details of an error
%4
%5
44500 FFRtrvProcCtrl Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.

020-221-01E
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Appx MT 1-228
Event Event Source Description Causes Remedies Remarks
44501 FFRtrvProcCtrl Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
44502 FFRtrvProcCtrl Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
44503 FFRtrvProcCtrl Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
44504 FFRtrvProcCtrl Disk Full Error. %n The built-in hard disk does not have a Delete unnecessary files to increase free
%1 %n %2 sufficient free space. disk space.
49000 QADataObjCom File: Filename, Spot: Spot code, CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Code: Error code center.
49000 QAImgInfoObjCom File: Filename, Spot: Spot code, CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Code: Error code center.
49000 QAImgObjCom File: Filename, Spot: Spot code, CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Code: Error code center.
49000 QAMarkerObjCom File: Filename, Spot: Spot code, CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Code: Error code center.
49000 QAMaskObjCom File: Filename, Spot: Spot code, CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Code: Error code center.
49000 QAChgPrmCtrl Error level is Warning (level2), CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Information or Logical Error. center.
49000 QAManagerCom File: Filename, Spot: Spot code, CR-IR 391CL error level 2/3/9 message. Restart the system. Contact the support
Code: Error code center.
49001 QAImgInfoObjCom Failed to get (%1). ImageID: %2. Program error. Restart the system. Contact the support
center.
49001 QAManagerCom Error in FFGetString. Program error. Restart the system. Contact the support
center.
49001 ViFileTransferCom ErrorCode:%1%nSubSystem:%2 A parameter out-of-range error (internal Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: system error) occurred. perform a reinstallation. identifies an error.
%4%n Comment %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-228
Appx MT 1-229
Event Event Source Description Causes Remedies Remarks
49002 QAManagerCom Error in SysDB Library. Parameter error. Restart the system. Contact the support
center.
49002 ViFileTransferCom ErrorCode:%1%nSubSystem:%2 A parameter error (internal system error) Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: occurred. perform a reinstallation. identifies an error.
%4%n Comment %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
49003 QAManagerCom Error in NetDB Library. An error attributable to a program fault (an Restart the system. Contact the support
error that could not occur in the market) center.
occurred.
 An unexpected return value was delivered
from a method.
 Memory allocation failed.
 Windows resource acquisition failed.
 An abnormal return from a Windows API.
49003 ViFileTransferCom ErrorCode:%1%nSubSystem:%2 An error highly attributable to a program Restart both the server application and %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: fault (an error that could not occur in the client application. If the same error recurs, identifies an error.
%4%n Comment market) occurred. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an
 An unexpected return value was delivered does not help, confirm the situation in error occurred.
from a method. which the error occurred, and submit the %3=Source File: The program file where
 Memory allocation failed. event log to the manufacturer. an error occurred.
 Windows resource acquisition failed. %4=Spot Code: The location where an
 An abnormal return from a Windows API. error actually occurred (a unique value
within the program).
49004 QAManagerCom Error in ImageDB Access. Program error. Restart the system. Contact the support
center.
49005 QAManagerCom Error in FFCreateUID. Program error. Restart the system. Contact the support
center.
49006 QAManagerCom Error in FFCreateStudyUID. Program error. Restart the system. Contact the support
center.
49007 QAManagerCom Error in ImgDelivery. Program error. Restart the system. Contact the support
center.
49008 QAManagerCom Error in FFMultiImgProc. Program error. Restart the system. Contact the support
center.
49009 QAManagerCom Error in FFMultiImgProc. Program error. Restart the system. Contact the support
center.
49010 QAManagerCom Error in FFMultiImgProc. Program error. Restart the system. Contact the support
center.
49011 QAManagerCom Error in VIFileTransferCom. Program error. Restart the system. Contact the support
center.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-229
Appx MT 1-230
Event Event Source Description Causes Remedies Remarks
49012 QAManagerCom Error in VIFileTransferCom. Program error. Restart the system. Contact the support
center.
49019 ViFileTransferCom ErrorCode:%1%nSubSystem:%2 An exception error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%n Comment %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
49101 QAManagerCom Error about Program error. Restart the system. Contact the support
StudyInstanceUIDType center.
(0007,F244).
49102 QAManagerCom Error about Program error. Restart the system. Contact the support
SeriesInstanceUIDType center.
(0007,F245).
49103 QAManagerCom Error about StudyInstanceUID Program error. Restart the system. Contact the support
(0020,000D). center.
49104 QAManagerCom Error about SeriesInstanceUID Program error. Restart the system. Contact the support
(0020,000E). center.
49105 QAManagerCom Error about ImageUID Program error. Restart the system. Contact the support
(0009,XX05). center.
49106 QAManagerCom Error about FilmUID (0009,XX0C). Program error. Restart the system. Contact the support
center.
49107 QAManagerCom Error about MultiFrameUID Program error. Restart the system. Contact the support
(0007,F200). center.
49108 QAManagerCom Error about ID (0007,F001). Program error. Restart the system. Contact the support
center.
49151 QAManagerCom Error about QAFlag. Program error. Restart the system. Contact the support
center.
49152 QAManagerCom Error about Lock (0007,F020). Program error. Restart the system. Contact the support
center.
49301 QAManagerCom Error about Patient’s Name Program error. Restart the system. Contact the support
(0010,0010). center.
49302 QAManagerCom Error about Patient ID Program error. Restart the system. Contact the support
(0010,0020). center.
49303 QAManagerCom Error about Patient’s Birth Date Program error. Restart the system. Contact the support
(0010,0030). center.
49304 QAManagerCom Error about Patient’s Sex Program error. Restart the system. Contact the support
(0010,0040). center.
49305 QAManagerCom Error about Accession Number Program error. Restart the system. Contact the support
(0008,0050). center.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-230
Appx MT 1-231
Event Event Source Description Causes Remedies Remarks
49306 QAManagerCom Error about DepartmentName Program error. Restart the system. Contact the support
(0009,XX91). center.
49307 QAManagerCom Error about DepartmentName Program error. Restart the system. Contact the support
(0009,XX92). center.
49308 QAManagerCom Error about InspectNumber Program error. Restart the system. Contact the support
(0021,XX20). center.
49309 QAManagerCom Error about Modality (0008,0060). Program error. Restart the system. Contact the support
center.
49310 QAManagerCom Error about StudyDate Program error. Restart the system. Contact the support
(0008,0020). center.
49311 QAManagerCom Error about RequestingService Program error. Restart the system. Contact the support
(0032,1033). center.
49312 QAManagerCom Error about OrderNumber Program error. Restart the system. Contact the support
(0007,F240). center.
49313 QAManagerCom Error about DepartmentCode Program error. Restart the system. Contact the support
(0007,F246). center.
49314 QAManagerCom Error about StudyID (0020,0010). Program error. Restart the system. Contact the support
center.
49315 QAManagerCom Error about Program error. Restart the system. Contact the support
RequestedProcedureID center.
(0040,1001).
49400 VwAnnotation [File name][Function name][Error An FF32 library (FF32.dll) return value Restart the system. Contact the support
ObjCom code]Comment error (inreplaceable). center.
49400 VwMsgBoxCtrl [File name][Function name][Error An FF32 library (FF32.dll) return value Restart the system. Contact the support
code]Comment error (inreplaceable). center.
49400 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI
SourceFile: VwViewerCtrl.
ctl[GetServerReg]
SpotCode: 0
FF32 Error.
IVSetClientConfigStr
(ComImgFileNameType)
49400 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
FF32 Error. %5=Details of an error
%4
%5
49401 VwMsgBoxCtrl [File name][Function name][Error A method argument type error (for Restart the system. Contact the support
code]Comment instance, there were no objects). center.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-231
Appx MT 1-232
Event Event Source Description Causes Remedies Remarks
49401 QAManagerCom [File name][Function name][Error A method argument type error (for Restart the system. Contact the support
code]Comment instance, there were no objects). center.
49401 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
Method Argument Error. %5=Details of an error
%4
%5
49402 QAManagerCom [File name][Function name][Error No tag information was set up though it Restart the system. Contact the support
code]Comment must have been set up beforehand center.
(irreplaceable).
49402 VwMsgBoxCtrl [File name][Function name][Error No tag information was set up though it Restart the system. Contact the support
code]Comment must have been set up beforehand center.
(irreplaceable).
49403 VwMsgBoxCtrl [File name][Function name][Error Failed in acquiring memory handle Restart the system. Contact the support
code]Comment resources. center.
49403 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
Memory or Resource cannot be %5=Details of an error
gained.
%4
%5
49404 VwMsgBoxCtrl [File name][Function name][Error Windows API return value resulted in an Restart the system. Contact the support
code]Comment error. center.
49404 QAManagerCom [File name][Function name][Error Windows API return value resulted in an Restart the system. Contact the support
code]Comment error. center.
49405 QAManagerCom Error about FileDensity Program error. Restart the system. Contact the support
(0007,F082). center.
49406 QAManagerCom Error about FileProc (0007,F092). Program error. Restart the system. Contact the support
center.
49407 QAManagerCom Error about PrintHost Program error. Restart the system. Contact the support
(0007,F071). center.
49408 QAManagerCom Error about PrintDensity Program error. Restart the system. Contact the support
(0007,F081). center.
49409 QAManagerCom Error about PrintProc Program error. Restart the system. Contact the support
(0007,F091). center.
49410 QAManagerCom Error about DisplayHost Program error. Restart the system. Contact the support
(0007,F073). center.
49411 QAManagerCom Error about DisplayDensity Program error. Restart the system. Contact the support
(0007,F083). center.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-232
Appx MT 1-233
Event Event Source Description Causes Remedies Remarks
49412 QAManagerCom Error about DisplayProc Program error. Restart the system. Contact the support
(0007,F093). center.
49413 QAManagerCom Error about ImageFiling Program error. Restart the system. Contact the support
(50F1,XX12). center.
49414 QAManagerCom Error about ImageDensityOut Program error. Restart the system. Contact the support
(50F1,XX05). center.
49415 QAManagerCom Error about InputProtocol Program error. Restart the system. Contact the support
(0007,F006). center.
49416 QAManagerCom Error about ImageFileURL Program error. Restart the system. Contact the support
(0007,F100). center.
49417 QAManagerCom Error about ImageManager Program error. Restart the system. Contact the support
(0009,XX04). center.
49498 VwMsgBoxCtrl [File name][Function name][Error An error occurred with the return value of Restart the system. Contact the support
code]Comment the secondary detection code. center.
49498 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
Secondary detection code Error. %5=Details of an error
%4
%5
49498 FFVwMsgBoxCtrl ErrorCode: -9499 A program error occurred. Restart both the server PC and client PC %1=WebService connection URL
SubSystem: VI
SourceFile: VwViewerCtrl.
ctl[BeginWebService]
SpotCode: 0
Secondary detection code Error.
WebService URL = %1
49498 FFVwMsgBoxCtrl ErrorCode: -9499 A program error occurred. Restart both the server PC and client PC
SubSystem: VI
SourceFile: VwViewerCtrl.
ctl[EndWebService]
SpotCode: 0
Secondary detection code Error.
Set objSOAPClient = Nothing
49498 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI
SourceFile: VwViewerCtrl.ctl[Init]
SpotCode: 0
Secondary detection code Error.
GetSysConfig

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-233
Appx MT 1-234
Event Event Source Description Causes Remedies Remarks
49499 VwMsgBoxCtrl [File name][Function name][Error An exception error occurred. This error Restart the system. Contact the support
code]Comment was detected in the Try/Catch or center.
OnErrorGoto sequence.
49499 FFVwMsgBoxCtrl ErrorCode: -9499 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Details of an error
SourceFile: VwViewerCtrl.
ctl[GetSysConfig]
SpotCode: 0
Exception Error occurred.

%1:%2
49499 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI %2=Detailed error code
SourceFile: [Get %3=Details of an error
MeasureEditComplete]
SpotCode: 0
Exception Error occurred.

%2:%3
49499 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Detailed error code
SubSystem: VI %2=Detailed error code
SourceFile: [Let %3=Details of an error
MeasureEditComplete]
SpotCode: 0
Exception Error occurred.

%2:%3
49499 FFVwMsgBoxCtrl ErrorCode: %1 A program error occurred. Restart both the server PC and client PC %1=Error code
SubSystem: VI %2=Source, Function name
SourceFile: %2 %3=Spot code
SpotCode: %3 %4=Detailed code of an error
Exception Error occurred. %5=Details of an error
%4
%5
49500 FFMaRetrieve Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49501 QAManagerCom Error about FilmOutFormat Program error. Restart the system. Contact the support
(50F1,XX10). center.
49501 FFMaRetrieve Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-234
Appx MT 1-235
Event Event Source Description Causes Remedies Remarks
49502 QAManagerCom Error about ImagePosition Program error. Restart the system. Contact the support
(2020,0010). center.
49502 FFMaRetrieve Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49503 QAManagerCom Error about NumberOfCopies Program error. Restart the system. Contact the support
(2000,0010). center.
49503 FFMaRetrieve Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49504 QAManagerCom Error about NumberOfImages Program error. Restart the system. Contact the support
(2011,XXA0). center.
49504 FFMaRetrieve Disk Full Error. %n The built-in hard disk does not have a Delete unnecessary files to increase free
%1 %n %2 sufficient free space. disk space.
49505 QAManagerCom Error about Status (0007,F030). Program error. Restart the system. Contact the support
center.
49510 FFMaRetrieve Retrieve Process Start. %n This is the information for event log This is the acquisition subsystem startup
%1 %n %2 analysis. time information for event log analysis.
49511 FFMaRetrieve Retrieve Process End. %n This is the information for event log This is the acquisition subsystem startup
%1 %n %2 analysis. time information for event log analysis.
49540 FFMaRetrieve Process Communication Error. An error occurred in the communication The startup process was improperly
%n control. performed, or the preceding process was
%1 %n %2 not normally ended. If the same error
recurs, confirm the situation in which the
error occurred, obtain the maintenance log
with the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49541 FFMaRetrieve Retrieve Process Exists. %n An attempt was made to run more than The startup process was improperly
%1 %n %2 one acquisition process. It is conceivable performed, or the preceding process was
that the preceding process was not not normally ended. If the same error
normally ended. recurs, confirm the situation in which the
error occurred, obtain the maintenance log
with the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49542 FFMaRetrieve Cannot Get NetWork Setting. %n The network settings for the local With the Service Utility, check the network
%1 %n %2 equipment could not be acquired. settings for the local equipment.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-235
Appx MT 1-236
Event Event Source Description Causes Remedies Remarks
49543 FFMaRetrieve Image is Already Exists in The input image was not stored because it Confirm the situation in which the error
ImageDB. %n was the same as a stored one. occurred, obtain the maintenance log with
%1 %n %2 the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49544 FFMaRetrieve File Error. %n An attempt to access a file failed. Increase the amount of free space by
%1 %n %2 installing an additional hard disk or by
deleting unnecessary files. If it does not
help, obtain the maintenance log with the
Backup Utility, and send the maintenance
log and an error report to the manufacturer.
49545 FFMaRetrieve NetWork Error. %n A network error occurred. Check the network connection to the
%1 %n %2 transmitting end. If the network connection
is normal, the timeout time might be too
short. Increase the timeout time setting for
network setup.
49546 FFMaRetrieve Cannot Get NetWork Setting. %n Network settings cannot be acquired.
%1 %n %2
49547 FFMaRetrieve DICOM Retrieve Timeout. %n A timeout occurred. Check the connection to the acquisition
%1 %n %2 destination server and then try again to
achieve acquisition. It the same error
recurs, increase the acquisition timeout
setting.
49548 FFMaRetrieve DICOM Retrieve is Not Able to The function for acquiring an image from a The setting for DICOM acquisition is not
Use Now. %n DICOM device is not available. adequate. Check the network settings.
%1 %n %2
49549 FFMaRetrieve Processing Image is Deleted. %n Processing is disabled because the image
%1 %n %2 was deleted.
49550 FFMaRetrieve Integration Warning in DataBase. The database is inconsistent.
%n
%1 %n %2
49551 FFMaRetrieve DICOM Data Waring. %n An image acquisition request for a DICOM This does not constitute a failure.
%1 %n %2 device is generated.
49552 FFMaRetrieve Local Retrieve Warning. %n A request for acquiring an image within the This does not constitute a failure.
%1 %n %2 local equipment is generated.
49553 FFMaRetrieve Input Image Warning An SH image was input. This does not constitute a failure.
(DensityCode = SH). %n SH images are not supported.
%1 %n %2
49554 FFMaRetrieve Image is Already Exists in The entered image is the same as that is This does not constitute a failure.
ImageDB. %n stored in the local equipment. The displayed information merely indicates
%1 %n %2 that the same image exists.
49555 FFMaRetrieve Retrieve Warnnig. %n An improper operation might have been This does not constitute a failure.
%1 %n %2 performed during an acquisition process.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-236
Appx MT 1-237
Event Event Source Description Causes Remedies Remarks
49573 FFCustomMsgBox [49573] Study data import was As the system is terminating, the study Retry the operation after the system has
canceled. input sent from the DICOM device was been started.
canceled.
*The system is being terminated.
Input of the study transmitted from
DICOM Device was canceled.
*Re-transmit the study from
DICOM Device after the system
has been started.
49575 FFCustomMsgBox [49575] The input study is either As the study input is being modified or Retry the operation.
being modified or executed. executed, the study input was canceled. If the problem is not resolved, restart the
server application and client application.
*The input study is either being
modified or executed. Input of the
study was canceled.
*Re-transmit the study from
DICOM Device after a while.
49700 FFMaSetting Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49701 FFMaSetting Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49702 FFMaSetting Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49703 FFMaSetting Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49704 FFMaSetting Disk Full Error. %n The built-in hard disk does not have a Delete unnecessary files to increase free
%1 %n %2 sufficient free space. disk space.
49740 FFMaSetting Variant Type Invalid. %n The VARIANT data that is set for property Obtain the maintenance log with the
%1 %n %2 setup is null, is not an array, or is of an Backup Utility, and send the maintenance
incorrect array element type. It is highly log and an error report to the manufacturer.
probable that the program is faulty.
49741 FFMaSetting Invalid Variant Element Count. %n The VARIANT data that is set for property Obtain the maintenance log with the
%1 %n %2 setup has an incorrect array element count. Backup Utility, and send the maintenance
It is highly probable that the program is log and an error report to the manufacturer.
faulty.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-237
Appx MT 1-238
Event Event Source Description Causes Remedies Remarks
49742 FFMaSetting Get Recordset Failed. %n An abnormal return value was delivered Check whether the SQL server is running.
%1 %n %2 from the record set acquisition common If it is running, confirm the situation in
module. The SQL server is abnormal. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49743 FFMaSetting Get Connect String Failed. %n The setting information was not Perform a reinstallation. If the same error
%1 %n %2 successfully acquired. This error is highly recurs after the reinstallation, confirm the
attributable to improper environment situation in which the error occurred, obtain
settings. the maintenance log with the Backup
Utility, and send the maintenance log and
an error report to the manufacturer.
49744 FFMaSetting Open Recordset Failed. %n An error occurred when an attempt was Check whether the SQL server is running.
%1 %n %2 made to acquire a record set from a If it is running, confirm the situation in
database. The SQL server is abnormal. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49745 FFMaSetting No Record Found In BodyParts. No data was found in the anatomical region Perform a reinstallation. If the reinstallation LoadInitialView
%n code table. The database might be faulty. does not help, confirm the situation in
%1 %n %2 which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49746 FFMaSetting Convert to String Failed. %n An abnormality occurred during character Perform a reinstallation. If the reinstallation GetCadAllItem, GetStudyBarItem
%1 %n %2 string conversion. The database might be does not help, confirm the situation in
faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49747 FFMaSetting Address Parameter Imvalid. %n An error occurred when an attempt was Obtain the maintenance log with the
%1 %n %2 made to return a property value. It is highly Backup Utility, and send the maintenance
probable that the program is faulty. log and an error report to the manufacturer.
49748 FFMaSetting PartsView Associated With No data was found in the initial display Obtain the maintenance log with the GetInitialViewByBPE
Specified PartsCode Not Found. setup table for various anatomical regions. Backup Utility, and send the maintenance
%n This error is highly attributable to a log and an error report to the manufacturer.
%1 %n %2 program fault.
49749 FFMaSetting No Record Found In InitView. %n No data was found in the initial display Perform a reinstallation. If the reinstallation LoadInitialView
%1 %n %2 setup table. The database might be faulty. does not help, confirm the situation in
which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-238
Appx MT 1-239
Event Event Source Description Causes Remedies Remarks
49750 FFMaSetting No Record Found In No data was found in the study window Perform a reinstallation. If the reinstallation LoadInitialView
StudyWndPtn. %n pattern setup table. The database might be does not help, confirm the situation in
%1 %n %2 faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49752 FFMaSetting No Record Found In PartsView. No data was found in the initial display Perform a reinstallation. If the reinstallation LoadInitialView
%n setup table for various anatomical regions. does not help, confirm the situation in
%1 %n %2 The database might be faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49753 FFMaSetting No Record Found In PartsOrder. No data was found in the anatomical region Perform a reinstallation. If the reinstallation LoadInitialView
%n sequence setup table. The database might does not help, confirm the situation in
%1 %n %2 be faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49754 FFMaSetting No Record Found In The exposure menu table data for the Obtain the maintenance log with the ReadExposeMenuOrder
ExposureMenu. %n specified anatomical region was not found. Backup Utility, and send the maintenance
%1 %n %2 This error is highly attributable to a log and an error report to the manufacturer.
program fault.
49756 FFMaSetting No Record Found In No data was found in the CAD sequence Perform a reinstallation. If the reinstallation LoadMammoCad
CadViewOrder. %n setup table. The database might be faulty. does not help, confirm the situation in
%1 %n %2 which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49757 FFMaSetting No Record Found In No data was found in the CAD setup table. Perform a reinstallation. If the reinstallation LoadMammoCad
MammoCadView. %n The database might be faulty. does not help, confirm the situation in
%1 %n %2 which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49758 FFMaSetting Overlay Item Associated With A warning message indicating that the Perform a reinstallation. If the reinstallation GetImageInfoItemLT, GetImageInfoItemRT,
Specified Location And ImageType image information display item table data does not help, confirm the situation in GetImageInfoItemLB, GetImageInfoItemRT
Not Found. %n for the specified conditions was not found. which the error occurred, obtain the
%1 %n %2 The database might be faulty. maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49759 FFMaSetting Preset Parameter Associated With The preset parameter data for the specified Obtain the maintenance log with the ReadPresetParam, WritePresetParam
Specified PresetID Or PartsCode conditions was not found. Backup Utility, and send the maintenance
Not Found. %n This error is highly attributable to a log and an error report to the manufacturer.
%1 %n %2 program fault.

020-221-01E
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Appx MT 1-240
Event Event Source Description Causes Remedies Remarks
49760 FFMaSetting CAD Parameter Associated With The image processing parameter data for Obtain the maintenance log with the ReadCadParam
Specified Purpose Not Found. %n the specified conditions was not found. Backup Utility, and send the maintenance
%1 %n %2 This error is highly attributable to a log and an error report to the manufacturer.
program fault.
49761 FFMaSetting Specified MPM Code Invalid. %n The specified MPM code could not be Obtain the maintenance log with the SavePresetParam, MpmToPartsCode
%1 %n %2 converted to an anatomical region code. Backup Utility, and send the maintenance
This error is highly attributable to a faulty log and an error report to the manufacturer.
program.
49762 FFMaSetting Specified Preset Name Not Exist. An attempt was made to update a Obtain the maintenance log with the ReadPresetParamName
%n nonexistent parameter preset name. Backup Utility, and send the maintenance
%1 %n %2 This error is highly attributable to a faulty log and an error report to the manufacturer.
program.
49763 FFMaSetting Specified Preset Name Already An attempt was made to add or switch to Obtain the maintenance log with the Insert, Rename, SavePresetParam
Exist. %n an existing parameter preset name. Backup Utility, and send the maintenance
%1 %n %2 This error is highly attributable to a log and an error report to the manufacturer.
program fault.
49764 FFMaSetting No Record Found In No data was found in the study window Perform a reinstallation. If the reinstallation LoadStudyBarItem
StudyBarItem. %n display item table. The database might be does not help, confirm the situation in
%1 %n %2 faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49765 FFMaSetting No Record Found In OverlayItem. No data was found in the image information Perform a reinstallation. If the reinstallation LoadOverlayItem
%n display item table. does not help, confirm the situation in
%1 %n %2 The database might be faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49766 FFMaSetting Parameter Range Invalid. %n The argument value passed to the method Obtain the maintenance log with the
%1 %n %2 was out of range. It is highly probable that Backup Utility, and send the maintenance
the program is faulty. log and an error report to the manufacturer.
49767 FFMaSetting No Record Found In No data was found in the CAD target Perform a reinstallation. If the reinstallation GetCadSensitivity
CadSensitivity. %n menu. The database might be faulty. does not help, confirm the situation in
%1 %n %2 which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49768 FFMaSetting No Record Found In The data was not found in the image LoadInitialView
ImageWndPtn. %n window pattern setup table. The database
%1 %n %2 might be faulty.
49769 FFMaSetting ADO Open Connection Failed. %n An attempt to connect the database failed. Check whether the SQL server is running. FinalConstruct
%1 %n %2 The database is abnormal. If it is running, confirm the situation in
which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-240
Appx MT 1-241
Event Event Source Description Causes Remedies Remarks
49770 FFMaSetting ADO Close Connection Failed. An attempt to disconnect the database Check whether the SQL server is running. FinalRelease
%n failed. This problem is attributable to a If it is running, confirm the situation in
%1 %n %2 database abnormality or a program error. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49771 FFMaSetting Get Property Failed. %n The VARIANT data was not successfully Check the amount of memory used by the
%1 %n %2 referenced. system. If there is no problem with memory
use, confirm the situation in which the error
occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49772 FFMaSetting SafeArray Operation Failed. %n The VARIANT data array conversion Check the amount of memory used by the CopyVectorToVariant,
%1 %n %2 process was not successfully performed. system. If there is no problem with memory CopyVariantToVector
use, confirm the situation in which the error
occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49773 FFMaSetting Put Property Failed. %n The VARIANT data was not successfully Check the amount of memory used by the
%1 %n %2 set. system. If there is no problem with memory
use, confirm the situation in which the error
occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
49774 FFMaSetting DB Access Failed. %n The database was not successfully Check whether the SQL server is running.
%1 %n %2 operated. The database is abnormal. If it is running, confirm the situation in
which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49775 FFMaSetting Image Param Control Failed. %n An error occurred in an image processing Perform a reinstallation. If the same error LoadPresetParam
%1 %n %2 parameter management component. recurs after the reinstallation, confirm the
This error is highly attributable to improper situation in which the error occurred, obtain
environment setup. the maintenance log with the Backup
Utility, and send the maintenance log and
an error report to the manufacturer.
49776 FFMaSetting Update Data Invalid. %n The VARIANT data used to update the Obtain the maintenance log with the WritePartsOrder, WriteExposeMenuOrder
%1 %n %2 database was improperly sized. It is highly Backup Utility, and send the maintenance
probable that the program is faulty. log and an error report to the manufacturer.
49777 FFMaSetting No Data In Recordset. %n This is a warning message indicating that a There is no particular problem. GetRecordset
%1 %n %2 database record could not be acquired.

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CR-IR 391CL Service Manual Appx MT 1-241
Appx MT 1-242
Event Event Source Description Causes Remedies Remarks
49778 FFMaSetting Get Field Information Failed. %n The field information about a record set If there is no problem with the amount of GetFieldInfo
%1 %n %2 was not successfully acquired. This event memory use, confirm the situation in which
is attributable to an insufficient memory or the event occurred, obtain the maintenance
program error. log with the Backup Utility, and send the
maintenance log and an event report to the
manufacturer.
49779 FFMaSetting Convert to PartsCode from MPM An error was returned from the MPM code Obtain the maintenance log with the ReadPresetParamName
Failed. %n conversion module. It is highly probable Backup Utility, and send the maintenance
%1 %n %2 that the program is faulty. log and an error report to the manufacturer.
49780 FFMaSetting Get Language from SysConfig An error was returned from the language Perform a reinstallation. If the reinstallation CIPartsMenuOrder::FinalConstruct
Failed. %n acquisition (GetLanguage) module. does not help, confirm the situation in
%1 %n %2 The database might be faulty. which the error occurred, obtain the
maintenance log with the Backup Utility,
and send the maintenance log and an error
report to the manufacturer.
49781 FFMaSetting Set Value Range Invalid. %n This event will not be displayed in the This event will not be displayed in the Setup dialog
%1 %n %2 event log. event log.
49782 FFMaSetting Set Value Type Invalid. %n This event will not be displayed in the This event will not be displayed in the Setup dialog
%1 %n %2 event log. event log.
49783 FFMaSetting CAD Display Image Total Over This event will not be displayed in the This event will not be displayed in the Setup dialog
Max. %n event log. event log.
%1 %n %2
49784 FFMaSetting Infomation Setting Size Warning. The image information area setup size is Check whether an improper display area is UserUtility: Incidental information
%n improper. The information cannot be set from the Service Utility.
%1 %n %2 entirely displayed because a small area is
set from the Service Utility.
49900 FFMaRetrieve Create DDOFile Error. DDO file generation failed. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49901 FFMaRetrieve Write DDOFile Error. A write process was not successfully Restart both the server application and
performed for a DDO file. client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49902 FFMaRetrieve Get ImageInfo Error. Image information was not successfully Restart both the server application and
acquired. client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-242
Appx MT 1-243
Event Event Source Description Causes Remedies Remarks
49903 FFMaRetrieve Open XMLFile Error. An XML file was not successfully opened. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49904 FFMaRetrieve Close XMLFile Error. An XML file was not successfully closed. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49905 FFMaRetrieve Parse XMLFile Error. An XML file was not successfully parsed. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49906 FFMaRetrieve XMLFile Not Correct. XML file information is illegal. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49907 FFMaRetrieve Create UID Error. An UID number issuance process failed. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49908 FFMaRetrieve Create Instance Error. The instance generation process was not Restart both the server application and
successfully performed. client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49909 FFMaRetrieve Get SystemInfo Error. The system setting information was not Restart both the server application and
successfully acquired. client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49910 FFMaRetrieve Input DDOFile Error. A DDO file addition process failed. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-243
Appx MT 1-244
Event Event Source Description Causes Remedies Remarks
49911 FFMaRetrieve Program Error. A program error occurred. Restart both the server application and
client application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
49999 ViClientInfoAccess ErrorCode:%1%nSubSystem:%2 An exception error occurred. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% perform a reinstallation. identifies an error.
4%n Comment %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
50000 FFOutImgPrc Initialize Error.%n%1 An abnormality was encountered during Restart. If the same symptom frequently
initialization. occurs, perform a reinstallation and then
initialize the image database.
50001 FFCustomMsgBox Failed in initialization processing. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50001 FFOUTPUT Initialize Error.%n[%1] Initialization process error. Restart. If the same symptom frequently Output section container.
 Output control was not exercised. occurs, perform a reinstallation.
 The error check method was not
successfully called.
 A certain other program error occurred.
50001 FFOutImgPrc DB Connect Error.%n%1 An abnormality occurred in the connection Check whether the SQL service manager
to a database. is normally operating. If the symptom
occurs while the SQL service manager is
normally operating, initialize the image
database (the entire image data is then
deleted).
50001 Spooler Initialize Error.%n[%1] Initialization process error. Restart. If the same symptom frequently Output section container.
 Output control was not exercised. occurs, perform a reinstallation.
 The error check method was not
successfully called.
 A certain other program error occurred.
50002 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-244
Appx MT 1-245
Event Event Source Description Causes Remedies Remarks
50002 FFOUTPUT State Change Error.%n[%1] State change notification process error. Restart. Output section container.
 An output destination was not
successfully registered.
 A state change notification call was not
successful.
 Other program error.
 Line establishment message transmission
error
 Line abnormality message transmission
error
50002 FFOutImgPrc DB Infomation Error.%n%1 The database information is abnormal. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50002 Spooler State Change Error.%n[%1] State change notification process error. Restart. Output section container.
An output destination was not

successfully registered.
A state change notification call was not

successful.
Other program error.

Line establishment message transmission

error
Line abnormality message transmission

error
50003 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50003 FFOUTPUT Routine Change Error.%n[%1] Restart. Output section container.
50003 FFOutImgPrc System Error.%n%1 The system was unstable. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50003 Spooler Routine Change Error.%n[%1] Restart. Output section container.
50004 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50004 FFOUTPUT Spool Error.%n[%1] Spool process error. Restart. Output section container.
The spool request call was not

successfully made.
The reoutput request was not successfully

made.
The study termination notification was not

successfully made.
The spool request response status was

invalid.
An unknown program error occurred.

50004 FFOutImgPrc I/F Timing Error.%n%1 An interface abnormality was encountered. Restart.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-245
Appx MT 1-246
Event Event Source Description Causes Remedies Remarks
50004 Spooler Spool Error.%n[%1] Spool process error. Restart. Output section container.
The spool request call was not

successfully made.
The reoutput request was not successfully

made.
The study termination notification was not

successfully made.
The spool request response status was

invalid.
An unknown program error occurred.

50005 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50005 FFOUTPUT ExeOutput Error.%n[%1] Forced-output process error. Restart. Output section container.
The spool forced output request call was

not successfully made.
The queue forced output response

message was not successfully
transmitted.
An unknown program error occurred.

50005 FFOutImgPrc CreateFileMapping Error.%n%1 File mapping was unachievable. Restart.
50005 Spooler ExeOutput Error.%n[%1] Forced-output process error. Restart. Output section container.
The spool forced output request call was

not successfully made.
The queue forced output response

message was not successfully
transmitted.
An unknown program error occurred.

50006 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50006 FFOUTPUT Image Proc Error.%n[%1] Image processing error. Restart. Output section container.
The image processing request call was

not successfully made.
The image processing setup completion

call was not successfully made.
The image processing completion

notification call was not successfully
made.
The image processing job acquisition

request was not successfully made.
An unknown program error occurred.

50006 FFOutImgPrc File Open Error.%n%1 The file could not be opened. Check the file.
50006 Spooler Utility Request Error.%n[%1] A utility transition process error occurred. Output section container.
A utility transition request call failed.

A utility transition response message was

not successfully transmitted.
Other program error.

020-221-01E
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Appx MT 1-247
Event Event Source Description Causes Remedies Remarks
50007 FFCustomMsgBox Failed in terminating process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50007 FFOUTPUT Output Proc Error.%n[%1] Output processing error. Restart. Output section container.
The output destination information was

not successfully acquired.
The output request call was not

successfully made.
The output completion notification was

not successfully made.
An unknown program error occurred.

50007 FFOutImgPrc File Read/Write Error.%n%1 The file was not successfully written/read. If the error occurs frequently, replace the
The disk might be faulty. disk or take other remedial action.
50007 Spooler Terminate Error.%n[%1] Termination process error. Restart. Output section container.
Other program error.

50008 FFCustomMsgBox Failed in image processing for The system was unstable. Restart. If the same symptom recurs,
output. perform a reinstallation.
50008 FFOUTPUT Commit Proc Error.%n[%1] Commitment processing error. Restart. Output section container.
The commitment destination information

was not successfully acquired.
The commitment request call was not

successfully made.
The commitment completion notification

was not successfully made.
An unknown program error occurred.

50008 FFOutImgPrc CreateDispatch Error.%n%1 The control was not successfully initialized. Check that the control is registered.
50008 Spooler Image Proc Error.%n[%1] Image process error. Restart. Output section container.
An image process request was not

successfully called.
An image process setup completion call

was not successfully made.
An image process completion notification

was not successfully called.
An image process job acquisition request

was not successfully issued.
Other program error.

50009 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
50009 FFOUTPUT Queue Resume Error.%n[%1] Queue resumption process error. Restart. Output section container.
The queue resumption request call was

not successfully made.
The queue resumption response

message was not successfully
transmitted.
An unknown program error occurred.

50009 FFOutImgPrc Memory Get Error.%n%1 The system was abnormal (memory Restart.
allocation was not achieved).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-247
Appx MT 1-248
Event Event Source Description Causes Remedies Remarks
50009 Spooler Output Proc Error.%n[%1] Output processing error. Restart. Output section container.
The output destination information was

not successfully acquired.
The output request call was not

successfully made.
The output completion notification was

not successfully made.
An unknown program error occurred.

50010 FFOUTPUT Queue Delete Error.%n[%1] Queue resumption process error. Restart. Output section container.
A queue resumption request was not

successfully called.
A queue resumption response message

was not successfully transmitted.
Other program error.

50010 FFOutImgPrc Memory (DDO) Get Error.%n%1 The system was abnormal (memory Restart.
allocation was not achieved).
50010 Spooler Queue Resume Error.%n[%1] Queue resumption process error. Restart. Output section container.
The queue resumption request call was

not successfully made.
The queue resumption response

message was not successfully
transmitted.
An unknown program error occurred.

50011 FFOUTPUT Unit Suspend Error.%n[%1] Equipment output suspension process Restart. Output section container.
error.
The equipment output suspension

request call was not successfully made.
The equipment output suspension

response message was not successfully
transmitted.
An unknown program error occurred.

50011 FFOutImgPrc Memory (VR) Get Error.%n%1 The system was abnormal (memory Restart.
allocation was not achieved).
50011 Spooler Queue Delete Error.%n[%1] Queue resumption process error. Restart. Output section container.
A queue resumption request was not

successfully called.
A queue resumption response message

was not successfully transmitted.
Other program error.

50012 FFOUTPUT Unit Resume Error.%n[%1] Equipment output resumption error. Restart. Output section container.
The equipment output resumption request

call was not successfully made.
The equipment output resumption

response message was not successfully
transmitted.
An unknown program error occurred.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-248
Appx MT 1-249
Event Event Source Description Causes Remedies Remarks
50012 FFOutImgPrc Dicom Data Object Error.%n%1 The Dicom Data Object is abnormal. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50012 Spooler Unit Suspend Error.%n[%1] Equipment output suspension process Restart. Output section container.
error.
The equipment output suspension

request call was not successfully made.
The equipment output suspension

response message was not successfully
transmitted.
An unknown program error occurred.

50013 FFOUTPUT Priority Change Error.%n[%1] Queue priority change error. Output section container.
50013 FFOutImgPrc Dicom Data Object No No information was found in the Dicom Restart. If the same symptom frequently
Data.%n%1 Data Object. occurs, perform a reinstallation and then
initialize the image database.
50013 Spooler Unit Resume Error.%n[%1] Equipment output resumption error. Restart. Output section container.
The equipment output resumption request

call was not successfully made.
The equipment output resumption

response message was not successfully
transmitted.
An unknown program error occurred.

50014 FFOUTPUT Utility Request Error.%n[%1] A utility transition process error occurred. Output section container.
A utility transition request call failed.

A utility transition response message was

not successfully transmitted.
Other program error.

50015 FFOUTPUT Terminate Error.%n[%1] Termination process error. Restart. Output section container.
Other program error.

50020 FFOutImgPrc Data Error.%n%1 A data abnormality was encountered. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50021 FFOutImgPrc Output Job DB Error.%n%1 The output database is abnormal. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50022 FFOutImgPrc Memory Over.%n%1 A memory region error occurred. Restart.
50030 FFOutImgPrc OutImgPrc Error.%n%1 An abnormality occurred. Restart.
50100 FFOutImgPrc IFormatCom Error.%n%1 The format calculation object was Restart. If the same symptom frequently
abnormal. occurs, perform a reinstallation and then
initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-249
Appx MT 1-250
Event Event Source Description Causes Remedies Remarks
50100 Spooler Spooler Error.%n%1 Common error message. Restart. If the same symptom frequently Spooler
 Queue information class related occurs, perform a reinstallation and then
message. initialize the image database.
An output job file was not successfully
accessed.
Output job information was not
successfully accessed.
Film information was not successfully
acquired. Information was not
successfully acquired.
The job status was not successfully
acquired (program error).
Job information was not successfully
freed.
 Unit information class related message.
Unit information was not successfully
freed.
 Spooler class related message.
The film count was not successfully
checked.
The image count/image information area
was not successfully acquired.
Unit information was not successfully
acquired.
 Other program error
50100 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50101 FFOutImgPrc IRawMakeCom Error.%n%1 A RAW data creation object was abnormal. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50101 Spooler RunProc Error.%n%1 Initialization process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 A spool start process was in error. initialize the image database.
 A database connection was not
successfully closed.
 Other program error.
50101 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50102 FFOutImgPrc FFNetDB Error.%n%1 An abnormality occurred at the time of Restart. If the same symptom frequently
network setup data acquisition. occurs, perform a reinstallation.
(It is conceivable that the network setup
database was abnormal.)

020-221-01E
04.28.2009 FM5535
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Appx MT 1-251
Event Event Source Description Causes Remedies Remarks
50102 Spooler OutputRegisterProc Error.%n%1 Output destination registration process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An illegal parameter was encountered.
 An output destination registration request
message was not successfully issued.
 An output destination was not
successfully registered.
 Other program error.
50102 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50103 FFOutImgPrc IImgJpegCtrl Error.%n%1 The decompression object was abnormal. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50103 Spooler StateChangeProc Error.%n%1 Local printer/Dicom printer state change Restart. If the same symptom frequently Spooler
notification process error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An illegal parameter was encountered.
 A printer state change notification
message was not successfully issued.
 The unit status was not successfully
acquired.
 Other program error.
50104 FFOutImgPrc IFMImgSkGpCtrl Error.%n%1 The normalization process object was Restart. If the same symptom frequently
abnormal. occurs, perform a reinstallation and then
initialize the image database.
50104 Spooler ErrorCheckProc Error.%n%1 Data integrity check process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 A data integrity check request message initialize the image database.
was not successfully issued.
 Other program error.
50104 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50105 FFOutImgPrc IFMImgVRSCtrl Error.%n%1 The zoom object (VRS method) was Restart. If the same symptom frequently
abnormal. occurs, perform a reinstallation and then
initialize the image database.
50105 Spooler RestoreJob Error.%n%1 Job restoration error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An unprocessed job restoration request initialize the image database.
message was not successfully issued.
 Other program error.
50106 FFOutImgPrc IRotateCom Error.%n%1 The rotation object was abnormal. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-251
Appx MT 1-252
Event Event Source Description Causes Remedies Remarks
50106 Spooler SpoolProc Error.%n%1 Spool process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 A parameter error occurred. initialize the image database.
 A spool request message was not
successfully issued.
 DDO file information was not successfully
acquired.
 Other program error.
50106 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50107 FFOutImgPrc IFMImgParamCtrl Error.%n%1 The image process management Restart. If the same symptom frequently
parameter object was abnormal. occurs, perform a reinstallation and then
initialize the image database.
50107 Spooler ReoutputProc Error.%n%1 Reoutput start process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An illegal parameter was encountered. initialize the image database.
 A reoutput start message was not
successfully issued.
 Other program error.
50108 FFOutImgPrc IFMImgHandCtrl Error.%n%1 An abnormal CR image processing object Restart. If the same symptom frequently
was encountered. occurs, perform a reinstallation and then
initialize the image database.
50108 Spooler StudyReqEndProc Error.%n%1 Study termination request processing error. Restart. If the same symptom frequently Spooler
 Spooler control status error. occurs, perform a reinstallation and then
 Illegal parameters. initialize the image database.
 Failed in issuing study termination
request message.
 Other program errors.
50109 FFOutImgPrc IFMImgFCmpCtrl Error.%n%1 FCR compression (compression/ Restart. If the same symptom frequently
decompression (Fuji’s unique method)) occurs, perform a reinstallation and then
was abnormal. initialize the image database.
50109 Spooler ExeOutputJob Error.%n%1 Forced output request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An illegal parameter was encountered. initialize the image database.
 A forced output request message was not
successfully issued.
 The requested output image data did not
exist.
 Other program error.
50110 FFOutImgPrc IDataToPrintCom Error.%n%1 Data conversion (for DICOM) was Restart. If the same symptom frequently
abnormal. occurs, perform a reinstallation and then
initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-252
Appx MT 1-253
Event Event Source Description Causes Remedies Remarks
50110 Spooler GetImageProcJob Error.%n%1 Image processing job acquisition process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An image processing job acquisition
request message was not successfully
issued.
 Data was not databased.
 Other program error.
50111 FFOutImgPrc IDataToStorageCom Error.%n%1 Data conversion (for DICOM Storage) was Restart. If the same symptom frequently
abnormal. occurs, perform a reinstallation and then
initialize the image database.
50111 Spooler SetImageProcComplete Image processing completion notification Restart. If the same symptom frequently Spooler
Error.%n%1 process error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An illegal parameter was encountered.
 An image processing completion
notification message was not successfully
issued.
 Other program error.
50112 FFOutImgPrc IFMImgMoireCtrl Error.%n%1 Moire removal failed. Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50112 Spooler GetOutputProcJob Error.%n%1 Output job acquisition response process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An output job acquisition response
message was not successfully issued.
 Data was not databased.
 Other program error.
50113 FFOutImgPrc IFilmCharMakeCom Error.%n%1 The film annotation character generation Restart. If the same symptom frequently
object was abnormal. occurs, perform a reinstallation and then
initialize the image database.
50113 Spooler SetOutputProcComplete Output completion notification process Restart. If the same symptom frequently Spooler
Error.%n%1 error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An illegal parameter was encountered.
 An output completion notification
message was not successfully issued.
 Data was not databased.
 Other program error.
50113 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50114 FFOutImgPrc MaskProcExec Error.%n%1 The blackening process was abnormal. Restart. If the same symptom frequently Output image processing control
occurs, perform a reinstallation and then
initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-253
Appx MT 1-254
Event Event Source Description Causes Remedies Remarks
50114 Spooler GetCommitProcJob Error.%n%1 Commitment job acquisition response Restart. If the same symptom frequently Spooler
process error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 The commitment jog acquisition response
message was not successfully issued.
 The data was not found in the database.
 An unknown program error occurred.
50114 Spooler QueueSuspend Error.%n%1 Queue output pause request process error. Spooler
 Abnormal spooler control status.
 Illegal parameter.
 Unsuccessful queue output pause
request message issuance.
 Other program error.
50115 FFOutImgPrc RecognizeProcExec Error.%n%1 The blackening automatic recognition Restart. If the same symptom frequently Output image processing control
process was abnormal. occurs, perform a reinstallation and then
initialize the image database.
50115 Spooler SetCommitProcComplete Commitment completion notification Restart. If the same symptom frequently Spooler
Error.%n%1 process error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 An illegal parameter was encountered.
 The commitment completion notification
message was not successfully issued.
 The queue was not found.
 The data was not found in the database.
 An unknown program error occurred.
50115 Spooler QueueResume Error.%n%1 Queue output resumption request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An illegal parameter was encountered.
 A queue output resumption request
message was not successfully issued.
 Other program error.
50116 FFOutImgPrc ExecMarker Error.%n%1 The marker imbedding process was Restart. If the same symptom frequently
abnormal. occurs, perform a reinstallation and then
initialize the image database.
50116 Spooler QueueSuspend Error.%n%1 Queue output pause request process error. Spooler
 Abnormal spooler control status.
 Illegal parameter.
 Unsuccessful queue output pause
request message issuance.
 Other program error.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-254
Appx MT 1-255
Event Event Source Description Causes Remedies Remarks
50116 Spooler QueueDelete Error.%n%1 Queue deletion request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An illegal parameter was encountered. initialize the image database.
 A queue deletion request message was
not successfully issued.
 Output job file information was not
successfully accessed.
 Queue deletion was not successful.
 Database access was not successful.
 Other program error.
50116 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50117 FFOutImgPrc LUTProcExec Error.%n%1 An abnormality occurred during a display Restart. If the same symptom frequently
gradation correction process. occurs, perform a reinstallation and then
initialize the image database.
50117 Spooler QueueResume Error.%n%1 Queue output resumption request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control state was abnormal. initialize the image database.
 An illegal parameter was encountered.
 A queue output resumption request
message was not successfully issued.
 Other program error.
50117 Spooler UnitSuspend Error.%n%1 Queue output resumption request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 An illegal parameter was encountered.
 The queue output resumption request
message was not successfully issued.
 An unknown program error occurred.
50118 FFOutImgPrc MPMCode Error.%n%1 An error occurred in an output information Restart. If the same symptom frequently
conversion process. occurs, perform a reinstallation and then
initialize the image database.
50118 Spooler QueueDelete Error.%n%1 Queue deletion request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An illegal parameter was encountered. initialize the image database.
 A queue deletion request message was
not successfully issued.
 Output job file information was not
successfully accessed.
 Queue deletion was not successful.
 Database access was not successful.
 Other program error.
50118 Spooler UnitResume Error.%n%1 Unit resumption request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An illegal parameter was encountered. initialize the image database.
 A unit resumption request message was
not successfully issued.
 Other program error.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-255
Appx MT 1-256
Event Event Source Description Causes Remedies Remarks
50119 FFOutImgPrc Trimming Error.%n%1 An error occurred while in trimming Restart. If the same symptom frequently
processing. occurs, perform a reinstallation and then
initialize the image database.
50119 Spooler UnitSuspend Error.%n%1 Queue output resumption request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 An illegal parameter was encountered.
 The queue output resumption request
message was not successfully issued.
 An unknown program error occurred.
50119 Spooler SuspendProc Error.%n%1 Equipment suspension request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 The equipment suspension request
message was not successfully issued.
 An unknown program error occurred.
50119 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50120 FFOutImgPrc AnnotationProc Error.%n%1 An abnormality occurred during the Restart. If the same symptom frequently
annotation information embedding process. occurs, perform a reinstallation and then
initialize the image database.
50120 Spooler UnitResume Error.%n%1 Unit resumption request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An illegal parameter was encountered. initialize the image database.
 A unit resumption request message was
not successfully issued.
 Other program error.
50120 Spooler ResumeProc Error.%n%1 Equipment resumption request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 The equipment resumption request
message was not successfully issued.
 An unknown program error occurred.
50121 FFOutImgPrc FNCProc Error.%n%1 FNC Proc Error Restart. If the same symptom frequently
occurs, perform a reinstallation and then
initialize the image database.
50121 Spooler SuspendProc Error.%n%1 Equipment suspension request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 The equipment suspension request
message was not successfully issued.
 An unknown program error occurred.
50121 Spooler EndProc Error.%n%1 End request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An end request message was not initialize the image database.
successfully issued.
 Other program error.
50121 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-256
Appx MT 1-257
Event Event Source Description Causes Remedies Remarks
50122 Spooler ResumeProc Error.%n%1 Equipment resumption request process Restart. If the same symptom frequently Spooler
error. occurs, perform a reinstallation and then
 The spooler control status was abnormal. initialize the image database.
 The equipment resumption request
message was not successfully issued.
 An unknown program error occurred.
50122 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50122 FFOutImgPrc ErrorCode:%1%nSubSystem:%2 A DDO file was not successfully read. Restart. If the same symptom recurs,
%nSourceFile:%3%nSpotCode: perform a reinstallation and then initialize
%4%n Arbitrary Information the image database.
Details.
50123 Spooler EndProc Error.%n%1 End request process error. Restart. If the same symptom frequently Spooler
 The spooler control state was abnormal. occurs, perform a reinstallation and then
 An end request message was not initialize the image database.
successfully issued.
 Other program error.
50123 FFCustomMsgBox Disk storing failed. ● Contact your service engineer.
50123 FFOutImgPrc DICOM ReplaceVR/Push Error. Data setup was not successfully performed Restart. If the same symptom recurs,
for a DDO file. perform a reinstallation and then initialize
the image database.
50124 FFOutImgPrc SaveFile Error (%1) Failed in storing the information file (DDO). Restart. If the same symptom recurs, %1=File path
perform a reinstallation and then initialize
the image database.
50125 FFOutImgPrc No Original Image File Name. There is no HQ image file in the information Restart. If the same symptom recurs,
file (DDO). perform a reinstallation and then initialize
the image database.
50126 FFOutImgPrc Get Image File Number Error. The number of image files was not Restart. If the same symptom recurs,
successfully acquired. perform a reinstallation and then initialize
the image database.
50127 FFOutImgPrc Get Original DDO FileName Error A DDO filename was not successfully Restart. If the same symptom recurs, %1=File path
: [%1] acquired. perform a reinstallation and then initialize
the image database.
50128 FFOutImgPrc Get Output DDO FileName Error. The output DDO file name was not Restart. If the same symptom recurs,
successfully acquired. perform a reinstallation and then initialize
the image database.
50129 FFCustomMsgBox Disk storing failed.  Contact your service engineer.
50129 FFOutImgPrc OutputJob Object Data Set (%1) File data setup failed. Restart. If the same symptom recurs, %1=File path
Error perform a reinstallation and then initialize
the image database.
50130 FFOutImgPrc FFGeneralImageProc.Initialize Component initialization failed. Restart. If the same symptom recurs,
Error. perform a reinstallation.
50131 FFOutImgPrc File Copy Failed : [%1] -> [%2] The file was unsuccessfully copied. Restart. If the same symptom recurs, %1=Path of the source file for copying
perform a reinstallation. %2=Path of the target file for copying

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-257
Appx MT 1-258
Event Event Source Description Causes Remedies Remarks
50132 FFOutImgPrc Make Image File Failed. Image file creation failed. Restart. If the same symptom recurs,
perform a reinstallation.
50133 FFOutImgPrc Make Output DDO File Failed. The output DDO file was not successfully Restart. If the same symptom recurs,
created. perform a reinstallation.
50150 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50151 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50152 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50153 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50154 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50155 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50156 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50157 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50158 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50159 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50160 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50161 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50162 FFCustomMsgBox An attempt to output to C@Rna ● Contact your service engineer.
data center resulted in a failure.
50163 FFOutImgPrc SetImgInf Error.%n%1 Information retrieval from DDO for Restart both the server application and
reference failed. client application.
If this situation should occur frequently,
reinstall and initialize the image DB.
50200 FFCustomMsgBox Failed in a general-purpose file ● Contact your service engineer.
storing.
50201 FFCustomMsgBox Failed in a general-purpose file ● Contact your service engineer.
storing.
50202 FFCustomMsgBox Failed in a general-purpose file ● Contact your service engineer.
storing.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-258
Appx MT 1-259
Event Event Source Description Causes Remedies Remarks
50203 FFCustomMsgBox Failed in a general-purpose file ● Contact your service engineer.
storing.
50204 FFCustomMsgBox Failed in a general-purpose file ● Contact your service engineer.
storing.
50205 FFCustomMsgBox Failed in a general-purpose file ● It cannot access the folder to store files.
storing. ❍ Confirm the status of the folder and the
device to store files.
50206 FFCustomMsgBox Failed in a general-purpose file ● Contact your service engineer.
storing.
50211 FFCustomMsgBox Failed in a general-purpose file ● Setting destination for image is incorrect.
storing.  Contact your service engineer.
50212 FFCustomMsgBox Failed in a general-purpose file ● Setting destination for image is incorrect.
storing.  Contact your service engineer.
50213 FFCustomMsgBox Failed in a general-purpose file  Contact your service engineer.
storing.
50215 FFCustomMsgBox Failed in a general-purpose file ● Setting destination for image is incorrect.
storing.  Contact your service engineer.
50216 FFCustomMsgBox Failed in a general-purpose file ● Setting destination for image is incorrect.
storing.  Contact your service engineer.
50600 FFCustomMsgBox A fatal error occurred.  Contact your service engineer.
50604 FFCustomMsgBox Failed in registering the following  Contact your service engineer.
images.
StudyInstanceUID : %s
SOPInstanceUID : %s
50605 FFCustomMsgBox Data in the disk inserted into the  Contact your service engineer.
drive for storage may have been
broken.
50702 PDIWizard PDI Drive None PDI output is disabled on this equipment. System settings may not have been
performed correctly. Verify settings and
reperform PDI output.
50703 PDIWizard Drive Select Error No disk drive could be recognized. Check to see that the disk drive is
connected and retry to recognize disk
drive.
50704 PDIWizard Media Eject Error The disk could not be removed. It is possible that the disk is being used. If
so, reperform PDI output after the currently
performed operation is finished.
50704 PDIWizard Eject FALSE The disk could not be removed.
50710 PDIWizard Download File None There are no images for PDI output. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-259
Appx MT 1-260
Event Event Source Description Causes Remedies Remarks
50710 PDIWizard Image File None None of the images is available for PDI Restart the server application and client
output. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard GetUnicodeVR Error Failed to capture image information from Restart the server application and client
the images for PDI output. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard PDI Template Folder None The is no template folder for PDI output. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard OutImageProc Run Proc Err Creation of a file targeted for PDI output Restart the server application and client
failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard OutImageProc ExecImageProc Creation of a file targeted for PDI output Restart the server application and client
Err failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard OutputJob SetItem Err Creation of a file targeted for PDI output Restart the server application and client
failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard OutImageProc ImageProc Err Creation of a file targeted for PDI output Restart the server application and client
failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-260
Appx MT 1-261
Event Event Source Description Causes Remedies Remarks
50710 PDIWizard DICOMStreamFile Create Error Creation of a file targeted for PDI output Restart the server application and client
failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard MediaUID Create Error Creation of a file targeted for PDI output Restart the server application and client
failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard DICOMDIR Create Start Error Creation of a file targeted for PDI output Restart the server application and client
failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Modality Name Invalid Data is illegal. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard FFDiskWriteCom Init Error Component initialization failed. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Media Check Error The inserted disk could not be checked. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Drive Eject Lock Error The drive could not be locked. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-261
Appx MT 1-262
Event Event Source Description Causes Remedies Remarks
50710 PDIWizard Param Error Data is illegal. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Get Server Name Error An attempt to acquire server equipment Restart the server application and client
name failed. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Get Caption Error An attempt to acquire character strings to Restart the server application and client
be displayed on the screen resulted in a application. If the same error recurs,
failure. perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Get SystemInfo Error An attempt to acquire system setup Restart the server application and client
information resulted in a failure. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard Get IPAddress Error Acquisition of IP address resulted in a Restart the server application and client
failure. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50710 PDIWizard BG GetMutexl Error An error occurred in an attempt to acquire Restart the server application and client
exclusive right of the drive. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50750 PDIWizard Initialize Error. An error occurred during B’sGOLD library Restart the server application and client
initialization processing. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50751 PDIWizard Terminate Error. An error occurred during B’sGOLD library Restart the server application and client
termination processing. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-262
Appx MT 1-263
Event Event Source Description Causes Remedies Remarks
50752 PDIWizard GetMutex Error. An error occurred in an attempt to acquire Restart the server application and client
exclusive right of the drive. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50753 PDIWizard FreeMutex Error. An error occurred in an attempt to release Restart the server application and client
exclusive right of the drive. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50754 PDIWizard DecideDrive Error. An error occurred during drive selection Check to see that the disk drive is
processing. connected, and reperform the same
processing.
50755 PDIWizard GetMediaInfo Error. An error occurred in an attempt to acquire Restart the server application and client
disk information. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50756 PDIWizard WriteMedia Error. An error occurred when writing data onto a If another application is up and running,
disk. shut it down and reperform data writing or
restart the computer and then reperform it.
50757 PDIWizard Eject Error. The disk could not be removed. It is possible that the disk is being used. If
so, retry PDI output after the currently
performed operation is finished.
50578 PDIWizard EjectLock Error. The drive could not be locked. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50579 PDIWizard EjectUnLock Error. An error occurred when unlocking the Restart the server application and client
drive. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
50760 PDIWizard Program Error. A program error occurred. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-263
Appx MT 1-264
Event Event Source Description Causes Remedies Remarks
50800 FFCustomMsgBox [50800] An error occurred by a An unknown error occurred. Check that the network cable is connected
free layout. and the server computer is started, and
then retry the operation.
*Check that the network cable is Restart both the server application and
connected, and then execute client application.
again. Check that the server If the same error recurs, perform a
computer is started, and then reinstallation.
execute again. If the reinstallation does not help, confirm
>If the same symptom recurs the situation in which the error occurred,
even after performing the above, and submit the event log to the
contact our service engineer. manufacturer.
50806 FFCustomMsgBox [50806] Failed in film output of the It is possible that the network cable was Check that the network cable is connected
Free Layout. not attached at the time of film output. and the server computer is started, and
then retry the operation.
*Check that the network cable is Restart both the server application and
connected, and then execute client application.
again. Check that the server If the same error recurs, perform a
computer is started, and then reinstallation.
execute again. If the reinstallation does not help, confirm
>If the same symptom recurs the situation in which the error occurred,
even after performing the above, and submit the event log to the
contact our service engineer. manufacturer.
50810 FreeLayout The thread has already started. A program error occurred. Restart the server application and client
Communicator application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50810 FreeLayout Delete “···” failed. A program error occurred. Restart the server application. Deletion of files or folders created with free
Communicator Exceptional error (message output If the same error recurs, confirm the layout failed. (If Read-only is checked,
by OS). situation in which the error occurred, and uncheck it.)
submit the event log to the manufacturer.
50810 FreeLayout Exceptional error (message output A program error occurred. Restart the server application and client
Communicator by OS). application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50810 FreeLayout directory is already exists.··· Already existing file name. There is no operational problem.
Communicator
50811 FreeLayout Exceptional error (message output A program error occurred. Restart the server application and client Free layout output file deletion processing
Communicator by OS). application. has failed.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-264
Appx MT 1-265
Event Event Source Description Causes Remedies Remarks
50812 FreeLayout CreatorIF.FLCRequest(···) failed. A program error occurred. Restart the server application and client A free layout print request has failed.
Communicator application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50813 FreeLayout Thread(Id=···, ···, Name=··· ) An invalid event has been received. Restart the server application and client
Communicator unknown Event=··· application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50814 FreeLayout Thread(Id=···, ···, Name=··· ) An invalid event has been received. Restart the server application and client
Communicator strCmd=··· application.
strsrc=··· If the same error recurs, confirm the
strDest=··· situation in which the error occurred, and
strData=··· submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator Rename Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator PostMessage Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator EndProcComplete notification application.
Failed If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator PostMessage Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator DDOSetting Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator Conversion Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-265
Appx MT 1-266
Event Event Source Description Causes Remedies Remarks
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator OutImagePrc.RunProc() failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator new OutputJobComClass() failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator OutImagePrc.ExecImageProc application.
failed If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator new FFDicomObj.DicomObj() application.
failed If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator Image type judgment failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator DDO Tag Not Exist failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator DDO Data Length=0 application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator Exception Error application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator RunProcComplete notification application.
Failed If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-266
Appx MT 1-267
Event Event Source Description Causes Remedies Remarks
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator PostMessage Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client An output image creation error has
Communicator ImageProcComplete notification application. occurred.
Failed If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50816 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator AnnotationConversion Failed application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50817 FreeLayout Thread(Id=···, ···, Name=··· ) A program error occurred. Restart the server application and client
Communicator Error at Create Message Pipe. application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50818 FreeLayout StudySeq count error. A program error occurred. Restart the server application and client There is not even one study information
Communicator application. set.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50818 FreeLayout ExecuteSqlSelect error. A program error occurred. Restart both the server application and An exception has occurred with search of
Communicator client application. the study DB.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Exceptional error (message output A program error occurred. Restart the server application and client
Communicator by OS). application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50818 FreeLayout DDOFile Not found error. A program error occurred. Restart the server application and client Setting of output information to DDO has
Communicator application. failed.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50818 FreeLayout ChangeUserIdToPersonName A program error occurred. Restart the server application and client PN conversion processing has failed.
Communicator error. application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-267
Appx MT 1-268
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout FFNetDBConnect error. A program error occurred. Restart both the server application and Connection to NetConfigDB has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBGetDeviceList error. A program error occurred. Restart both the server application and Device name retrieval has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBGetDicomAE error. A program error occurred. Restart both the server application and AE information retrieval (retrieval failed
Communicator client application. error).
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBGetDicomAE error. Not A program error occurred. Restart both the server application and AE information retrieval (not applicable).
Communicator found. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBGetDicomPrint error. A program error occurred. Restart both the server application and DicomPrint information retrieval has failed.
Communicator client application. Not applicable
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBClose error. A program error occurred. Restart both the server application and NetConfig disconnection has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-268
Appx MT 1-269
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout DDO Not found error. A program error occurred. Restart both the server application and The LUT file set to each device does not
Communicator client application. exist.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFGetString error. A program error occurred. Restart both the server application and Retrieval of the NetConfigDB connection
Communicator client application. text string from Directory.ini has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBGetSysDeviceID error. A program error occurred. Restart both the server application and Retrieval of an own system device ID has
Communicator client application. failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFNetDBGetLUTFile error. A program error occurred. Restart both the server application and PresentationLUT retrieval has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Fatal error. A program error occurred. Restart both the server application and Retrieval of the specified path information
Communicator client application. from Directory.ini has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFGetString error.( ···) A program error occurred. Restart both the server application and Retrieval of the specified path information
Communicator client application. from Directory.ini has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-269
Appx MT 1-270
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout GetLanguageValue error. A program error occurred. Restart both the server application and Language setting retrieval has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout GetFormatInfo error. A program error occurred. Restart both the server application and Retrieval of the format setting from the
Communicator client application. system DB has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout GetFontInfo error. A program error occurred. Restart both the server application and Font setting retrieval has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFCreateUID error. A program error occurred. Restart both the server application and UID number creation has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Retrieval of the output resolution for a
Communicator (OutputResolution) client application. non-FCR image has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Institution name retrieval has failed.
Communicator (InstitutionName) client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-270
Appx MT 1-271
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Retrieval of the free layout set value from
Communicator (FreeLayoutPatientIdFlag) client application. the system settings DB has failed.
If the same error recurs, perform a (FreeLayoutPatientIdFlag)
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Retrieval of the free layout set value from
Communicator (FreeLayoutDiskSize) client application. the system settings DB has failed.
If the same error recurs, perform a (FreeLayoutDiskSize)
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Setting retrieval from the system settings
Communicator (MsgTableName) client application. DB has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(Multibyte) A program error occurred. Restart both the server application and Retrieval of the multibyte use classification
Communicator client application. has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(Font) A program error occurred. Restart both the server application and Retrieval of the font name has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(FontSize) A program error occurred. Restart both the server application and Retrieval of the font size has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-271
Appx MT 1-272
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout Get FontInfo Error.(FontSizeS) A program error occurred. Restart both the server application and Retrieval of the font size S has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(FontSizeSS) A program error occurred. Restart both the server application and Retrieval of the font size SS has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(FontSizeM) A program error occurred. Restart both the server application and Retrieval of the font size M has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(FontSizeL) A program error occurred. Restart both the server application and Retrieval of the font size L has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error.(FontSizeLL) A program error occurred. Restart both the server application and Retrieval of the font size LL has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error. A program error occurred. Restart both the server application and Retrieval of the font size bar has failed.
Communicator (FontSizeStudyWindowBar) client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-272
Appx MT 1-273
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout Get FontInfo Error.(FontSizeText) A program error occurred. Restart both the server application and Retrieval of the font size text has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get FontInfo Error. A program error occurred. Restart both the server application and Retrieval of the font size overlay has failed.
Communicator (FontSizeOverlayInfo) client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Retrieval of the date format has failed.
Communicator (DateFormat) client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SystemInfo Error. A program error occurred. Restart both the server application and Retrieval of the time format has failed.
Communicator (TimeFormat) client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get SysMDB error. (···) A program error occurred. Restart both the server application and Retrieval of a text string or a numerical
Communicator client application. value from the text DB has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Execute FFNetDBGetSystemInfo A program error occurred. Restart both the server application and Retrieval of the system information for the
Communicator error.(···) client application. Device ID has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-273
Appx MT 1-274
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout Get MeasurUnit Error. A program error occurred. Restart both the server application and Unit retrieval from the system settings has
Communicator (SystemMeasurUnit) client application. failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFStrDBReadString Error.(···) A program error occurred. Restart both the server application and Retrieval of angle measuring unit text
Communicator client application. string has failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFStrDBConnect error.(···) A program error occurred. Restart both the server application and Opening of the text DB has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout FFGetString error.(···) A program error occurred. Restart both the server application and Retrieval of the text DB file path has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout GetUserIDToName Error. User information retrieval has failed. Restart both the server application and
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout Get ddo_alloc_string_VR Error. VR allocation failure error. Restart both the server application and
Communicator PN conversion failure error. client application.
Information retrieval failure error after PN If the same error recurs, perform a
conversion. reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-274
Appx MT 1-275
Event Event Source Description Causes Remedies Remarks
50818 FreeLayout CreateXMLObject Error. XML file read-in conversion has failed. Restart both the server application and
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout RegistExclusion Error. Exclusion right retrieval has failed. Restart both the server application and
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50818 FreeLayout ResetExclusion Error. Exclusion right has been released. Restart the server application and client
Communicator application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50819 FreeLayout DownloadFile error. A program error occurred. Restart the server application and client File download from the server has failed.
Communicator application.
If the same error recurs, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
50819 FreeLayout GetPathInfo error.(USER_TEMP_ A program error occurred. Restart both the server application and Work folder retrieval from Directory.ini has
Communicator PATH) client application. failed.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout CABFilePack error. A program error occurred. Restart both the server application and CAB packing has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
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Appx MT 1-276
Event Event Source Description Causes Remedies Remarks
50819 FreeLayout UploadToOutput error. A program error occurred. Restart both the server application and Uploading has failed.
Communicator client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout DDO Not Initialize Exception. A program error occurred. Restart both the server application and Initialization has failed.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout DDO Tag Not Exist Exception. A program error occurred. Restart both the server application and Missing tag error.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout DDO TagLengh Zero Exception. A program error occurred. Restart both the server application and Length error.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout Exceptional error (message output A program error occurred. Restart both the server application and
Communicator by OS). client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout DDO Load Exception. A program error occurred. Restart both the server application and Load failure error.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

020-221-01E
04.28.2009 FM5535
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Appx MT 1-277
Event Event Source Description Causes Remedies Remarks
50819 FreeLayout DDO Not Initialize. A program error occurred. Restart both the server application and DICOM handle not set error.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout DDO Save Exception. A program error occurred. Restart both the server application and Saving has failed.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout DOD Tag Not Exist. A program error occurred. Restart both the server application and A tag does not exist.
Communicator Exceptional error. client application.
If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50819 FreeLayout Exceptional error. A program error occurred. Restart both the server application and An exception has occurred when an error
Communicator client application. occurred with access to the network by
If the same error recurs, perform a pluggable protocol.
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
50855 FFCustomMsgBox [50855] Format name cannot be Prohibited characters have been used for a Reconfirm the format name and try again.
empty or contain special character format name.
(\ / : * ? “ < > |).

*Please confirm the format name


again.
50856 FFCustomMsgBox [50856] There exists format with The entered format name already exists. Change the name and try again.
the same name.

*Please input the new one.


50858 FFCustomMsgBox [50858] The maximum number of The upper limit for the number of formats Delete registered formats and try again.
formats creatable has been which can be created has been exceeded.
reached.

*To create new format, please


delete older format(s).

020-221-01E
04.28.2009 FM5535
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Appx MT 1-278
Event Event Source Description Causes Remedies Remarks
50861 FFCustomMsgBox [50861] Unable to set up printer. No printer has been set. Use the service utility to confirm the printer
Free Layout cannot be started. settings and try again.

>Contact your service engineer.


50862 FFCustomMsgBox [50862] Failed in Free Layout The output target folder may not have been Restart both the server application and
output. specified. client application.
If the same error recurs, restart the
*Restart the computer. computer.
>Contact your service engineer if If restarting of the computer does not
restarting of the computer does resolve the problem, confirm the situation
not resolve the problem. in which the error occurred, and submit the
event log to the manufacturer.
50863 FFCustomMsgBox [50863] Failed in Free Layout File output to the output target folder may Restart both the server application and
output. not be possible. client application.
If the same error recurs, restart the
*Restart the computer. computer.
>Contact your service engineer if If restarting of the computer does not
restarting of the computer does resolve the problem, confirm the situation
not resolve the problem. in which the error occurred, and submit the
event log to the manufacturer.
50864 FFCustomMsgBox [50864] There is not enough It is possible that there is not sufficient free Restart the computer and then retry the
memory. memory for reading in images at the free operation.
layout screen. If restarting of the computer does not
*Restart the computer. resolve the problem, confirm the situation
>Contact your service engineer if in which the error occurred, and submit the
restarting of the computer does event log to the manufacturer.
not resolve the problem.
50867 FFCustomMsgBox [50867] No image layout has been Printing has been executed without Perform image layout and try again.
performed. execution of image layout.
Printing cannot be executed.
50872 FFCustomMsgBox [50872] Insufficient monitor The monitor resolution is not sufficient. Change the resolution of the PC and try
resolution. Free Layout screen again.
cannot be displayed.

>Contact your service engineer.


50873 FFCustomMsgBox [50873] An error has occurred. An error with unknown cause has occurred. Restart both the server application and
Free Layout will be terminated. client application.
If the same error recurs, restart the
*Restart the computer. computer.
>Contact your service engineer if If restarting of the computer does not
restarting of the computer does resolve the problem, confirm the situation
not resolve the problem. in which the error occurred, and submit the
event log to the manufacturer.

020-221-01E
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Appx MT 1-279
Event Event Source Description Causes Remedies Remarks
50875 FreeLayout ErrorCode:%1%n An error has occurred at the free layout Restart both the server application and
Communicator SubSystem:%2%n screen. client application.
SourceFile: %3%n If the same error recurs, perform a
SpotCode: %4%n reinstallation.
The error at the time of start of the If the reinstallation does not help, confirm
freelayout screen.\n the situation in which the error occurred,
and submit the event log to the
manufacturer.
51001 FFOUTPUT Initialize Warning.%n[%1] Initialization process warning. Check the network settings again. If the Output section container.
 The output equipment execution was not settings are correct, perform a
successfully started. reinstallation.
 The output equipment name (AE name/
host name) was not successfully acquired
(there was an inconsistency between the
option and network settings).
 The FFNET database was not
successfully accessed.
51001 Spooler Initialize Warning.%n[%1] Initialization process warning. Check the network settings again. If the Output section container.
 The output equipment execution was not settings are correct, perform a
successfully started. reinstallation.
 The output equipment name (AE name/
host name) was not successfully acquired
(there was an inconsistency between the
option and network settings).
 The FFNET database was not
successfully accessed.
51002 FFOUTPUT State Change Warning.%n[%1] State change notification process warning. Restart. Output section container.
 An acquisition request was not
successfully answered.
51002 Spooler State Change Warning.%n[%1] State change notification process warning. Restart. Output section container.
 An acquisition request was not
successfully answered.
51003 FFOUTPUT Routine Change Warning.%n[%1] Output section container.
51003 Spooler Routine Change Warning.%n[%1] Output section container.
51004 FFOUTPUT Spool Warning.%n[%1] Spool process warning. Output section container.
51004 Spooler Spool Warning.%n[%1] Spool process warning. Output section container.
51005 FFOUTPUT ExeOutput Warning.%n[%1] Forced-output process warning Output section container.
51005 Spooler ExeOutput Warning.%n[%1] Forced-output process warning Output section container.
51006 FFOUTPUT Image Proc Warning.%n[%1] An image process warning. Output section container.
51006 Spooler Utility Request Warning.%n[%1] A utility transition process warning. Output section container.
51007 FFOUTPUT Output Proc Warning.%n[%1] Output processing warning Output section container.

020-221-01E
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Appx MT 1-280
Event Event Source Description Causes Remedies Remarks
51007 Spooler Terminate Warning.%n[%1] Termination process warning. Restart. Output section container.
 A process status flag was not successfully
set.
 A process termination response message
was not successfully transmitted.
 An abnormality occurrence notification
message was not successfully
transmitted.
 A message box was not successfully
displayed.
 A spooler termination request was not
successfully called.
 A spooler control end request was not
successfully called.
 The spooler control end response state
was abnormal.
 An image process control end request
was not successfully issued.
 An output device control end request was
not successfully issued.
 The output device control end response
state was abnormal.
51008 FFOUTPUT Commit Proc Warning.%n[%1] Commitment process warning. Output section container.
51008 Spooler Image Proc Warning.%n[%1] An image process warning. Output section container.
51009 FFOUTPUT Queue Resume Warning.%n[%1] Queue resumption process warning. Output section container.
51009 Spooler Output Proc Warning.%n[%1] Output processing warning Output section container.
51010 FFCustomMsgBox Specified device does not exist. The setup data was incorrect or the Check settings or the equipment.
equipment not started.
51010 FFOUTPUT Queue Delete Warning.%n[%1] Queue deletion process warning. Output section container.
51010 Spooler Queue Resume Warning.%n[%1] Queue resumption process warning. Output section container.
51011 FFCustomMsgBox Failed in reading of the The setup file format was incorrect or the Check settings.
configuration file (TagLookup.ini). file could not be read.
51011 FFOUTPUT Unit Suspend Warning.%n[%1] Equipment output suspension process Output section container.
warning.
51011 Spooler Queue Delete Warning.%n[%1] Queue deletion process warning. Output section container.
51012 FFCustomMsgBox Failed in reading of the gray level The setup file format was incorrect or the Check settings.
correction file. file could not be read.
51012 FFOUTPUT Unit Resume Warning.%n[%1] Equipment output resumption warning. Output section container.
51012 Spooler Unit Suspend Warning.%n[%1] Equipment output suspension process Output section container.
warning.
51013 FFCustomMsgBox Failed in output process. The system was unstable. Restart. If the same symptom recurs,
perform a reinstallation.
51013 FFOUTPUT Priority Change Warning.%n[%1] Queue priority change warning. Output section container.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-280
Appx MT 1-281
Event Event Source Description Causes Remedies Remarks
51013 Spooler Unit Resume Warning.%n[%1] Equipment output resumption warning. Output section container.
51014 FFOUTPUT Utility Request Warning.%n[%1] A utility transition process warning. Output section container.
51015 FFOUTPUT Terminate Warning.%n[%1] Termination process warning. Restart. Output section container.
 A process status flag was not successfully
set.
 A process termination response message
was not successfully transmitted.
 An abnormality occurrence notification
message was not successfully
transmitted.
 A message box was not successfully
displayed.
 A spooler termination request was not
successfully called.
 A spooler control end request was not
successfully called.
 The spooler control end response state
was abnormal.
 An image process control end request
was not successfully issued.
 An output device control end request was
not successfully issued.
 The output device control end response
state was abnormal.
51025 FFCustomMsgBox An image being output exists. Press OK to shut down the system.
Otherwise, press Cancel.
51050 FFCustomMsgBox An attempt to output images to
the printer resulted in a failure.
51051 FFCustomMsgBox An attempt to output images to
the printer resulted in a failure.
51100 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of Run Proc error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51101 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: End Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of End Proc execution.\ error occurred.
n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-282
Event Event Source Description Causes Remedies Remarks
51102 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred when the queue Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% operation termination notification method perform a reinstallation. identifies an error.
4%nNotice method exception was used. An internal system error %2=Subsystem: The subsystem where an
error of a Queue operation end.\n occurred. error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51103 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe exception error at the occurred. %2=Subsystem: The subsystem where an
time of an end during main thread error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51104 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 The output operation table was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully initialized. An internal system perform a reinstallation. identifies an error.
4%nThe initialization error of an error occurred. %2=Subsystem: The subsystem where an
output operation table.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51105 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 Output operation table state transition Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nThe error at the time of %2=Subsystem: The subsystem where an
state changes of an output error occurred.
operation table.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51106 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred during an Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% XMLCreation process. An internal system perform a reinstallation. identifies an error.
4%nXMLCreation processing error occurred. %2=Subsystem: The subsystem where an
exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-283
Event Event Source Description Causes Remedies Remarks
51107 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred during SQL Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% execution. An internal system error perform a reinstallation. identifies an error.
4%nExecQuery error.\n occurred. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51108 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 The SQL execution result was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully acquired. An internal system perform a reinstallation. identifies an error.
%4%nSQL execution result error occurred. %2=Subsystem: The subsystem where an
acquisition error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51109 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An exception occurred during an output Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% operation read process. An internal system perform a reinstallation. identifies an error.
4%nOutput operation reading error occurred. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51110 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 The output operation information was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully deleted. An internal system perform a reinstallation. identifies an error.
%4%nOutput operation error occurred. %2=Subsystem: The subsystem where an
information deletion error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51149 FFOutPutEvent ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% If the same error recurs, perform a identifies an error.
4%nUnknown Error.\n reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-284
Event Event Source Description Causes Remedies Remarks
51200 FFMediaOutput ErrorCode:%1%nSubSystem:%2 The constructor was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: generated. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of occurred. %2=Subsystem: The subsystem where an
constructor generation.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51201 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of the occurred. %2=Subsystem: The subsystem where an
message transmission to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51202 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of the occurred. %2=Subsystem: The subsystem where an
message transmission2 to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51203 FFMediaOutput ErrorCode:%1%nSubSystem:%2 Message transmission to the output thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nThe error at the time of the %2=Subsystem: The subsystem where an
message transmission to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51204 FFMediaOutput ErrorCode:%1%nSubSystem:%2 A message transmission to the reserve Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% queue failed. An internal system error perform a reinstallation. identifies an error.
4%nThe message transmitting occurred. %2=Subsystem: The subsystem where an
error to reserve queue.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Event Event Source Description Causes Remedies Remarks
51205 FFMediaOutput ErrorCode:%1%nSubSystem:%2 Message transmission to the status Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% monitoring thread failed. An internal system perform a reinstallation. identifies an error.
4%nThe message transmitting error occurred. %2=Subsystem: The subsystem where an
error to a state surveillance error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51206 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of Run Proc error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51207 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: End Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of End Proc execution.\ error occurred.
n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51208 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: MediaOutputPrc execution was used. perform a reinstallation. identifies an error.
%4%nThe method exception error An internal system error occurred. %2=Subsystem: The subsystem where an
at the time of Media Output Proc error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51209 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe exception error at the occurred. %2=Subsystem: The subsystem where an
time of an end during main thread error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Event Event Source Description Causes Remedies Remarks
51210 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during output Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% request thread execution. This is an perform a reinstallation. identifies an error.
4%nThe exception error at the internal system error. %2=Subsystem: The subsystem where an
time of an end during output error occurred.
thread execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51211 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred while the status Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: monitoring thread was being executed. perform a reinstallation. identifies an error.
%4%nThe exception error at the This is an internal system error. %2=Subsystem: The subsystem where an
time of an end during surveillance error occurred.
thread execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51212 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An XML character string was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% successfully read. An internal system error perform a reinstallation. identifies an error.
4%nXML character sequence load occurred. %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51213 FFMediaOutput ErrorCode:%1%nSubSystem:%2 With the Client Utility, review the setup Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information about the automatic verification perform a reinstallation. identifies an error.
%4%nXML character reading user. %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51214 FFMediaOutput ErrorCode:%1%nSubSystem:%2 The history information file was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully created. An internal system perform a reinstallation. identifies an error.
%4%nHistory information file error occurred. %2=Subsystem: The subsystem where an
generation error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Event Event Source Description Causes Remedies Remarks
51215 FFMediaOutput ErrorCode:%1%nSubSystem:%2 Image storage request data was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully created. An internal system perform a reinstallation. identifies an error.
%4%nPicture storage demand error occurred. %2=Subsystem: The subsystem where an
data creation error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51216 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during an XML Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: character read process. An internal system perform a reinstallation. identifies an error.
%4%nXML character reading error occurred. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51217 FFMediaOutput ErrorCode:%1%nSubSystem:%2 A media control instruction component Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% deletion request was not successfully perform a reinstallation. identifies an error.
4%nMedia control directions issued. An internal system error occurred. %2=Subsystem: The subsystem where an
component deletion demand error occurred.
failure.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51249 FFMediaOutput ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% If the same error recurs, perform a identifies an error.
4%nUnknown Error.\n reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51250 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 The constructor was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: generated. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of occurred. %2=Subsystem: The subsystem where an
constructor generation.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-288
Event Event Source Description Causes Remedies Remarks
51251 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of the occurred. %2=Subsystem: The subsystem where an
message transmission to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51252 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 Message transmission to the output thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nThe error at the time of the %2=Subsystem: The subsystem where an
message transmission to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51253 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 A message transmission to the reserve Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% queue failed. An internal system error perform a reinstallation. identifies an error.
4%nThe message transmitting occurred. %2=Subsystem: The subsystem where an
error to reserve queue.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51254 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of Run Proc error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51255 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: End Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of End Proc execution.\ error occurred.
n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Event Event Source Description Causes Remedies Remarks
51256 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe exception error at the occurred. %2=Subsystem: The subsystem where an
time of an end during main thread error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51257 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during output Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile:%3%nSpotCode:% request thread execution. This is an perform a reinstallation. identifies an error.
4%nThe exception error at the internal system error. %2=Subsystem: The subsystem where an
time of an end during output error occurred.
thread execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51258 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 With the Client Utility, review the setup Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information about the automatic verification perform a reinstallation. identifies an error.
%4%nXML character reading user. %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51259 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 A DDO filename was not successfully read. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: An internal system error occurred. perform a reinstallation. identifies an error.
%4%nDDO file name reading %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51260 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during an XML Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: character read process. An internal system perform a reinstallation. identifies an error.
%4%nXML character reading error occurred. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-290
Event Event Source Description Causes Remedies Remarks
51261 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 Image processing failed. An internal Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: system error occurred. perform a reinstallation. identifies an error.
%4%nIt error-generates within a %2=Subsystem: The subsystem where an
processed picture generation error occurred.
component.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51262 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 The number of images was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully read. An internal system error perform a reinstallation. identifies an error.
%4%nPicture number-of-sheets occurred. %2=Subsystem: The subsystem where an
reading error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51263 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 A bitmap generation process was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. identifies an error.
%4%nIt error-generates in bit map error occurred. %2=Subsystem: The subsystem where an
generation processing.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51264 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when an attempt Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was made to create a bitmap. This is an perform a reinstallation. identifies an error.
%4%nThe exception error at the internal system error. %2=Subsystem: The subsystem where an
time of bit map creation.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51265 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 The RAW data was not successfully read. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: An internal system error occurred. perform a reinstallation. identifies an error.
%4%nRAW data reading error.\n %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Event Event Source Description Causes Remedies Remarks
51266 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when an attempt Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was made to create a JPEG file. perform a reinstallation. identifies an error.
%4%nThe exception error at the An internal system error occurred. %2=Subsystem: The subsystem where an
time of Jpeg file creation.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51267 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 The history file was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: created. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nHistory file creation went %2=Subsystem: The subsystem where an
wrong.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51268 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during a history file Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: creation process. This is an internal system perform a reinstallation. identifies an error.
%4%nHistory file creation error. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51269 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 The general-purpose file was not With the User Utility, check the copy %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully output. The copy destination destination setting. If the same error identifies an error.
%4%nFile path specification of a file path was not properly specified. recurs, perform a reinstallation. %2=Subsystem: The subsystem where an
copy place is unusual.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51270 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 The general-purpose file was not With the User Utility, check the copy %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully output. The copy destination destination setting. If the same error identifies an error.
%4%nThe holder of a copy place file path was not properly specified. recurs, perform a reinstallation. %2=Subsystem: The subsystem where an
is not found.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-292
Event Event Source Description Causes Remedies Remarks
51271 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during the copy Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: destination output process. The network perform a reinstallation. identifies an error.
%4%nCopy advance withdrawal was disconnected while a file was copied. %2=Subsystem: The subsystem where an
power processing exception error error occurred.
(a network cuts during a file %3=Source File: The program file where
copy).\n an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51272 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: If the same error recurs, perform a identifies an error.
%4%nUnknown Error.\n reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51284 FFGeneralOutput ErrorCode:%1%nSubSystem:%2 Component initialization failed. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: perform a reinstallation. identifies an error.
%4%nAn initialization error of a %2=Subsystem: The subsystem where an
component error occurred.
(FFMultiImgProcCOM).\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51285 GeneralOutput I failed in the setting of the input A program error occurred. Restart the server application and client
image format. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
51286 GeneralOutput DDO file name reading error. A program error occurred. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
51287 GeneralOutput Width of the output image size or A program error occurred. Restart the server application and client
height is 0. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.

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Event Event Source Description Causes Remedies Remarks
51300 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The constructor was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: generated. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of occurred. %2=Subsystem: The subsystem where an
constructor generation.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51301 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of the occurred. %2=Subsystem: The subsystem where an
message transmission to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51302 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 Message transmission to the output thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nThe error at the time of the %2=Subsystem: The subsystem where an
message transmission to a main error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51303 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 A message transmission to the reserve Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: queue failed. An internal system error perform a reinstallation. identifies an error.
%4%nThe message transmitting occurred. %2=Subsystem: The subsystem where an
error to reserve queue.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51304 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 Message transmission to the status Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: monitoring thread failed. An internal system perform a reinstallation. identifies an error.
%4%nThe message transmitting error occurred. %2=Subsystem: The subsystem where an
error to a state surveillance error occurred.
thread.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-294
Event Event Source Description Causes Remedies Remarks
51305 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of Run Proc error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51306 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: End Proc execution was used. An internal perform a reinstallation. identifies an error.
%4%nThe method exception error system error occurred. %2=Subsystem: The subsystem where an
at the time of End Proc execution.\ error occurred.
n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51307 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: CaRnaOutputPrc execution was used. perform a reinstallation. identifies an error.
%4%nThe method exception error An internal system error occurred. %2=Subsystem: The subsystem where an
at the time of C@Rna Output Proc error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51308 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: execution. An internal system error perform a reinstallation. identifies an error.
%4%nThe exception error at the occurred. %2=Subsystem: The subsystem where an
time of an end during main thread error occurred.
execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51309 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during output Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: request thread execution. This is an perform a reinstallation. identifies an error.
%4%nThe exception error at the internal system error. %2=Subsystem: The subsystem where an
time of an end during output error occurred.
thread execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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Appx MT 1-295
Event Event Source Description Causes Remedies Remarks
51310 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred while the status Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: monitoring thread was being executed. perform a reinstallation. identifies an error.
%4%nThe exception error at the This is an internal system error. %2=Subsystem: The subsystem where an
time of an end during surveillance error occurred.
thread execution.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51311 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 With the Client Utility, review the setup Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: information about the automatic verification perform a reinstallation. identifies an error.
%4%nXML character reading user. %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51312 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The number of images was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully read. An internal system error perform a reinstallation. identifies an error.
%4%nPicture number-of-sheets occurred. %2=Subsystem: The subsystem where an
reading error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51313 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The delivery type was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: read. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nThe reading error of %2=Subsystem: The subsystem where an
delivery classification.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51314 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The abstract syntax was not successfully Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: read. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nAbstract syntax reading %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

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Event Event Source Description Causes Remedies Remarks
51315 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The transmission syntax was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully read. An internal system error perform a reinstallation. identifies an error.
%4%nTransmission syntax occurred. %2=Subsystem: The subsystem where an
reading error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51316 FFCaRnaOutput ErrorCode:%1%nSubSystem: An attempt to read the C@Rna image Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%2%nSourceFile: transfer parameter character string failed. perform a reinstallation. identifies an error.
%3%nSpotCode: %4%nC@Rna An internal system error occurred. %2=Subsystem: The subsystem where an
picture transmission parameter error occurred.
character sequence reading error.\ %3=Source File: The program file where
n an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51317 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 A DDO filename was not successfully read. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: An internal system error occurred. perform a reinstallation. identifies an error.
%4%nDDO file name reading %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51318 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when an attempt Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was made to read XML characters. perform a reinstallation. identifies an error.
%4%nXML character reading An internal system error occurred. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51319 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The DICOM stream file was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully created. An internal system perform a reinstallation. identifies an error.
%4%nDICOM stream file creation error occurred. %2=Subsystem: The subsystem where an
error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-296
Appx MT 1-297
Event Event Source Description Causes Remedies Remarks
51320 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 A DDO file was not successfully read. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: An internal system error occurred. perform a reinstallation. identifies an error.
%4%nDDO file Open error.\n %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51321 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The property settings are inconsistent. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: An internal system error occurred. perform a reinstallation. identifies an error.
%4%nThey are those with %2=Subsystem: The subsystem where an
inconsistency to a property setup.\ error occurred.
n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51322 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 Image processing failed. An internal Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: system error occurred. perform a reinstallation. identifies an error.
%4%nIt error-generates within a %2=Subsystem: The subsystem where an
processed picture generation error occurred.
component.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51323 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 A bitmap generation process was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. identifies an error.
%4%nIt error-generates in bit map error occurred. %2=Subsystem: The subsystem where an
generation processing.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51324 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred while an image Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: storage request process was being perform a reinstallation. identifies an error.
%4%nPicture storage request performed. This is an internal system error. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-297
Appx MT 1-298
Event Event Source Description Causes Remedies Remarks
51325 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 Image storage failed. An internal system Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: error occurred. perform a reinstallation. identifies an error.
%4%nThe error at the time of %2=Subsystem: The subsystem where an
picture storage execution.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51326 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An attempt to register a case study image Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: registration file failed. An internal system perform a reinstallation. identifies an error.
%4%nThe error at the time of error occurred. %2=Subsystem: The subsystem where an
case picture registration file error occurred.
registration.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51327 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred during a case study Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: image registration process. This is an perform a reinstallation. identifies an error.
%4%nCase picture registration internal system error. %2=Subsystem: The subsystem where an
processing exception error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51328 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when a DICOM Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: stream image generation process was perform a reinstallation. identifies an error.
%4%nDICOM stream picture performed. %2=Subsystem: The subsystem where an
generation processing exception error occurred.
error.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51329 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An attempt to make a request for a remote Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: radiological interpretation request upload perform a reinstallation. identifies an error.
%4%nThe error at the time of a failed. An internal system error occurred. %2=Subsystem: The subsystem where an
Teleradiology request upload error occurred.
demand.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-298
Appx MT 1-299
Event Event Source Description Causes Remedies Remarks
51330 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An exception occurred when an attempt Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: was made to make a request for a remote perform a reinstallation. identifies an error.
%4%nTeleradiology request radiological interpretation request upload. %2=Subsystem: The subsystem where an
upload demand exception error. This is an internal system error. error occurred.
\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51331 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The delivery result notification was not Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: successfully sent to the output main perform a reinstallation. identifies an error.
%4%nA delivery result is notified process. An internal system error occurred. %2=Subsystem: The subsystem where an
to an output main process. error occurred.
It error-notifies.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51332 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 PN conversion/unicode data acquisition Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: from a DICOMObject failed. An internal perform a reinstallation. identifies an error.
%4%nPN conversion, the Unicode system error occurred. %2=Subsystem: The subsystem where an
data acquisition error from DICOM error occurred.
Object.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51333 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 PN conversion/internal expression change Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: failed. An internal system error occurred. perform a reinstallation. identifies an error.
%4%nPN conversion, an internal %2=Subsystem: The subsystem where an
expression change error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51334 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An attempt to acquire the upload support Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: component status failed. An internal perform a reinstallation. identifies an error.
%4%nUpload support component system error occurred. %2=Subsystem: The subsystem where an
state acquisition error.\n error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-299
Appx MT 1-300
Event Event Source Description Causes Remedies Remarks
51337 FFCaRnaOutput ErrorCode:%1%nSubSystem: The upload support component process Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%2%nSourceFile: was aborted. An internal system error perform a reinstallation. identifies an error.
%3%nSpotCode: %4%nUpload occurred. %2=Subsystem: The subsystem where an
support component processing error occurred.
discontinuation.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51338 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An attempt to output an image to the C@ Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Rna data center failed. An internal system perform a reinstallation. identifies an error.
%4%nThe application error by the error occurred. %2=Subsystem: The subsystem where an
side of the upload support error occurred.
component at the time of state %3=Source File: The program file where
acquisition.\n an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51339 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An attempt to output an image to the C@ Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: Rna data center failed. An internal system perform a reinstallation. identifies an error.
%4%nThe upload support error occurred. %2=Subsystem: The subsystem where an
component communication error error occurred.
at the time of state acquisition.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51340 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 A timeout occurred when an attempt was Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: made to output an image. An internal perform a reinstallation. identifies an error.
%4%nPicture output timeout.\n system error occurred. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51341 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 A queue deletion request failed on the Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: upload support component side. An internal perform a reinstallation. identifies an error.
%4%nA upload support system error occurred. %2=Subsystem: The subsystem where an
component side Queue-deletion- error occurred.
demand-goes wrong.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-300
Appx MT 1-301
Event Event Source Description Causes Remedies Remarks
51342 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An attempt to start the upload support Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: component failed. An internal system error perform a reinstallation. identifies an error.
%4%nThe error at the time of occurred. %2=Subsystem: The subsystem where an
upload support component error occurred.
starting.\n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51343 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 The RAW data was not successfully read. Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: An internal system error occurred. perform a reinstallation. identifies an error.
%4%nRAW data reading error.\n %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51399 FFCaRnaOutput ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. Restart both the server PC and client PC. %1=Error Code: The code that uniquely
%nSourceFile: %3%nSpotCode: If the same error recurs, perform a identifies an error.
%4%nUnknown Error.\n reinstallation. %2=Subsystem: The subsystem where an
error occurred.
%3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
51601 FFCustomMsgBox The disk inserted in drive for ● Launch the Client Utlity and execute
management is inconsistent. “Disk Restoration.”
51602 FFCustomMsgBox Failed in mounting the disk ● Launch the Client Utility and change
inserted in drive for management. disks.
51603 FFCustomMsgBox Failed in writing disk management ● Ensure that the drive has been
information. Possible causes are: connected correctly and a disk has been
(1) The drive has not been inserted into the drive.
connected or power of drive is
off.
(2) No disk inserted or another
disk inserted.
51801 FFCustomMsgBox [51801] Free Layout cannot be The free layout screen has been started Retry the operation.
performed since images are being during image display. If the problem is not resolved, restart the
displayed. client application.

*Please wait and retry.


51804 FFCustomMsgBox [51804] Output in progress… Film output has been performed during film Retry the operation after completion of film
output. output.
*Please wait and retry.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-301
Appx MT 1-302
Event Event Source Description Causes Remedies Remarks
51805 FFCustomMsgBox [51805] Printer has not been set No printer has been set. Use the service utility to confirm the printer
up. settings and try again.

>Contact your service engineer.


51807 FFCustomMsgBox [51807] Certain study is being Nothing particular.
viewed by either one of the units.

+Do you wish to continue


processing except for the study
being viewed?
51808 FFCustomMsgBox [51808] Certain study is being The same study is being referenced from a Retry the operation.
viewed by either one of the units. different client PC. If the problem is not resolved, restart the
client application.
*Please wait and retry.
51809 FFCustomMsgBox [51809] Free disk space is Free disk space is insufficient. Delete unnecessary files to increase free
insufficient. disk space, and then try again.
If the problem is not resolved, restart the
*If the free layout screen is being server application and client application.
displayed, close the screen first
and then try again.
*Delete unnecessary files to
increase free disk space.
>If not possible to do so, contact
your service engineer.
51865 FFCustomMsgBox [51865] Application cannot display There may be no database being used by Restart the PC and then retry the
notes or perform note setting. free layout or access may not be possible. operation.
If the problem is not resolved, perform a
*Restart the computer. reinstallation.
>Contact your service engineer if
restarting of the computer does
not resolve the problem.
51866 FFCustomMsgBox [51866] Failed in storing image There may be no database being used by Restart the PC and then retry the
incidental information setting. free layout or access may not be possible. operation.
If the problem is not resolved, perform a
*Restart the computer. reinstallation.
>Contact your service engineer if
restarting of the computer does
not resolve the problem.
51868 FFCustomMsgBox [51868] Study images are being Layout change for the image being read in Retry the operation after image reading
imported. has been performed during reading of a completion.
Layout cannot be changed during study image. If the problem is not resolved, restart the
image import. client application.

51869 FFCustomMsgBox [51869] Images subject to layout At the time of reading an image, an Retry the operation after image reading
are being imported. operation has been performed to the image completion.
No operation can be performed on being read in. If the problem is not resolved, restart the
images being imported. client application.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-302
Appx MT 1-303
Event Event Source Description Causes Remedies Remarks
51870 FFCustomMsgBox [51870] Cannot read image data. There may be no database being used by Restart the PC and then retry the
free layout or access may not be possible. operation.
*Restart the computer. If the problem is not resolved, perform a
>Contact your service engineer if reinstallation.
restarting of the computer does
not resolve the problem.
52000 FFOutImgPrc Warning.%n%1 Information for developers. There is no operational problem.
52100 Spooler Spooler Warning.%n%1 Common warning message. Restart. If the same symptom frequently Spooler
 Queue information class related occurs, perform a reinstallation and then
message. Image information initialize the image database.
(SOPInstanceUID) was not successfully
acquired. The job status was not
successfully acquired.
 Spooler class related message.
A database connection was not
successfully closed.
 Illegal image display format data.
52101 Spooler RunProc Warning.%n%1 Initialization process warning. Restart. If the same symptom frequently Spooler
 A character string database connection occurs, perform a reinstallation and then
was not successfully opened. initialize the image database.
52102 Spooler OutputRegisterProc Output destination registration process Spooler
Warning.%n%1 warning
52103 Spooler StateChangeProc Warning.%n%1 Local printer/Dicom printer state change Restart. If the same symptom frequently Spooler
notification process warning. occurs, perform a reinstallation and then
 A unit state character string was not initialize the image database.
successfully acquired.
52104 Spooler ErrorCheckProc Warning.%n%1 Data integrity check process warning. Spooler
52105 Spooler RestoreJob Warning.%n%1 Job restoration warning. Restart. If the same symptom frequently Spooler
 An output job file was not successfully occurs, perform a reinstallation and then
accessed. initialize the image database.
52106 Spooler SpoolProc Warning.%n%1 Spool process warning. Restart. If the same symptom frequently Spooler
 Unit information acquisition was not occurs, perform a reinstallation and then
successful. initialize the image database.
 File deletion was not successful.
 Queue cancellation was not successful.
 Data was not successfully written into a
log file.
52107 Spooler ReoutputProc Warning.%n%1 Reoutput start process warning Spooler
52108 Spooler StudyReqEndProc Examination end request process warning. Restart. If the same symptom frequently Spooler
Warning.%n%1  A database was not successfully occurs, perform a reinstallation and then
accessed. initialize the image database.
 DDO file information was not successfully
acquired.
52109 Spooler ExeOutputJob Warning.%n%1 Forced output request process warning. Restart. If the same symptom frequently Spooler
 DDO file information was not successfully occurs, perform a reinstallation and then
acquired. initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-303
Appx MT 1-304
Event Event Source Description Causes Remedies Remarks
52110 Spooler GetImageProcJob Warning.%n%1 Image processing job acquisition process Restart. If the same symptom frequently Spooler
warning. occurs, perform a reinstallation and then
 An output unit type parameter error initialize the image database.
occurred.
52111 Spooler SetImageProcComplete Image processing completion notification Spooler
Warning.%n%1 process warning
52112 Spooler GetOutputProcJob Output job acquisition response process Restart. If the same symptom frequently Spooler
Warning.%n%1 warning. occurs, perform a reinstallation and then
 An output unit type parameter error was initialize the image database.
encountered.
52113 Spooler SetOutputProcComplete Output completion notification process Spooler
Warning.%n%1 warning
52114 Spooler GetCommitProcJob Commitment job acquisition response Restart. If the same symptom frequently Spooler
Warning.%n%1 process warning. occurs, perform a reinstallation and then
 A commitment equipment type parameter initialize the image database.
error occurred.
52114 Spooler QueueSuspend Warning.%n%1 Queue output pause request process Spooler
warning.
52115 Spooler SetCommitProcComplete Commitment completion notification Spooler
Warning.%n%1 process warning.
52115 Spooler QueueResume Warning.%n%1 Queue output resumption request process Spooler
warning.
52116 Spooler QueueSuspend Warning.%n%1 Queue output pause request process Spooler
warning.
52116 Spooler QueueDelete Warning.%n%1 Queue deletion request process warning. Restart. If the same symptom frequently Spooler
 An image database flag was not occurs, perform a reinstallation and then
successfully set. initialize the image database.
 The DDO file was not successfully
deleted.
52117 Spooler QueueResume Warning.%n%1 Queue output resumption request process Spooler
warning.
52117 Spooler UnitSuspend Warning.%n%1 Unit suspension request process warning. Restart. If the same symptom frequently Spooler
 A unit status character string was not occurs, perform a reinstallation and then
successfully acquired. initialize the image database.
52118 Spooler QueueDelete Warning.%n%1 Queue deletion request process warning. Restart. If the same symptom frequently Spooler
 An image database flag was not occurs, perform a reinstallation and then
successfully set. initialize the image database.
 The DDO file was not successfully
deleted.
52118 Spooler UnitResume Warning.%n%1 Unit resumption request process warning. Restart. If the same symptom frequently Spooler
 A unit status acquisition error occurred. occurs, perform a reinstallation and then
initialize the image database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-304
Appx MT 1-305
Event Event Source Description Causes Remedies Remarks
52119 Spooler UnitSuspend Warning.%n%1 Unit suspension request process warning. Restart. If the same symptom frequently Spooler
 A unit status character string was not occurs, perform a reinstallation and then
successfully acquired. initialize the image database.
52119 Spooler SuspendProc Warning.%n%1 Unit suspension request process warning Spooler
52120 Spooler UnitResume Warning.%n%1 Unit resumption request process warning. Restart. If the same symptom frequently Spooler
 A unit status acquisition error occurred. occurs, perform a reinstallation and then
initialize the image database.
52120 Spooler ResumeProc Warning.%n%1 Unit suspension request process warning Spooler
52121 Spooler SuspendProc Warning.%n%1 Unit suspension request process warning Spooler
52121 Spooler EndProc Warning.%n%1 End request process warning Spooler
52122 Spooler ResumeProc Warning.%n%1 Unit suspension request process warning Spooler
52123 Spooler EndProc Warning.%n%1 End request process warning Spooler
52700 PDIWizard User Cancel PDI output processing was halted. No particular action is required.
52701 PDIWizard Media Not Insert No disk is inserted. This disk is unwritable. Insert a disk and retry processing.
52706 PDIWizard Media Not Blank Data already written on this disk. This disk Insert a blank disk and retry processing.
is unwritable.
52707 PDIWizard Media Not Support An unsupported disk was inserted. Insert a supported disk and retry
This disk in unwritable. processing.
52708 PDIWizard Disk Capacity Over Free disk space is insufficient. This disk is Decrease studies to be output and retry
unwritable. processing.
53000 FFOutImgPrc Infomation.%n%1 Information for developers. There is no operational problem.
53001 FFOUTPUT Initialize Infomation.%n[%1] Initialization process information Output section container.
53001 Spooler Initialize Infomation.%n[%1] Initialization process information Output section container.
53002 FFOUTPUT State Change Information.%n[%1] State change notification process Output section container.
information
53002 Spooler State Change Information.%n[%1] State change notification process Output section container.
information
53003 FFOUTPUT Routine Change Routine change processing information Output section container.
Information.%n[%1]
53003 Spooler Routine Change Routine change processing information Output section container.
Information.%n[%1]
53004 FFOUTPUT Spool Information.%n[%1] Spool process information Output section container.
53004 Spooler Spool Information.%n[%1] Spool process information Output section container.
53005 FFOUTPUT ExeOutput Information.%n[%1] Forced-output process information Output section container.
53005 Spooler ExeOutput Information.%n[%1] Forced-output process information Output section container.
53006 Spooler Utility Request A utility transition process information. Output section container.
Information.%n[%1]

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-305
Appx MT 1-306
Event Event Source Description Causes Remedies Remarks
53006 FFOUTPUT Image Proc Information.%n[%1] Image process information. Output section container.
53007 Spooler Terminate Information.%n[%1] Termination process warning Output section container.
53007 FFOUTPUT Output Proc Information.%n[%1] Output processing information Output section container.
53008 Spooler Image Proc Information.%n[%1] Image process information. Output section container.
53008 FFOUTPUT Commit Proc Commitment process information output
Information.%n[%1] section container.
53009 FFOUTPUT Queue Resume Queue resumption process information. Output section container.
Information.%n[%1]
53009 Spooler Output Proc Information.%n[%1] Output processing information Output section container.
53010 FFOUTPUT Queue Delete Information.%n[%1] Queue deletion process information. Output section container.
53010 Spooler Queue Resume Queue resumption process information. Output section container.
Information.%n[%1]
53011 FFOUTPUT Unit Suspend Information.%n[%1] Equipment output suspension process Output section container.
information.
53011 Spooler Queue Delete Information.%n[%1] Queue deletion process information. Output section container.
53012 FFOUTPUT Unit Resume Information.%n[%1] Equipment output resumption information. Output section container.
53012 Spooler Unit Suspend Information.%n[%1] Equipment output suspension process Output section container.
information.
53013 FFOUTPUT Priority Change Queue priority change information. Output section container.
Information.%n[%1]
53013 Spooler Unit Resume Information.%n[%1] Equipment output resumption information. Output section container.
53014 FFOUTPUT Utility Request A utility transition process information. Output section container.
Information.%n[%1]
53015 FFOUTPUT Terminate Information.%n[%1] Termination process information Output section container.
53100 Spooler Spooler Infomation.%n%1 A common information message. Spooler
53101 Spooler RunProc Infomation.%n%1 Initialization process information Spooler
53102 Spooler OutputRegisterProc Output destination registration process Spooler
Infomation.%n%1 information
53103 Spooler StateChangeProc Information about the local printer/DICOM Spooler
Infomation.%n%1 printer status change notification process.
53104 Spooler ErrorCheckProc Infomation.%n%1 Data integrity check process information. Spooler
53105 Spooler RestoreJob Infomation.%n%1 Spooler
53106 Spooler SpoolProc Infomation.%n%1 Information in a spool process. Restart. If the same symptom frequently Spooler
 Unit type mismatch notification. occurs, perform a reinstallation and then
initialize the image database.
53107 Spooler ReoutputProc Infomation.%n%1 Reoutput start process information Spooler

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CR-IR 391CL Service Manual Appx MT 1-306
Appx MT 1-307
Event Event Source Description Causes Remedies Remarks
53108 Spooler StudyReqEndProc Examination end request process Spooler
Infomation.%n%1 information
53109 Spooler ExeOutputJob Infomation.%n%1 Forced output request process information Spooler
53110 Spooler GetImageProcJob Image processing job acquisition process Spooler
Infomation.%n%1 information
53111 Spooler SetImageProcComplete Image processing completion notification Spooler
Infomation.%n%1 process information
53112 Spooler GetOutputProcJob Output job acquisition response process Spooler
Infomation.%n%1 information
53113 Spooler SetOutputProcComplete Output completion notification process Spooler
Infomation.%n%1 information
53114 Spooler GetCommitProcJob Commitment job acquisition response Spooler
Infomation.%n%1 process information.
53114 Spooler QueueSuspend Infomation.%n%1 Queue output pause request process Spooler
information.
53115 Spooler SetCommitProcComplete Commitment completion notification Spooler
Infomation.%n%1 process information.
53115 Spooler QueueResume Infomation.%n%1 Queue output resumption request process Spooler
information.
53116 Spooler QueueSuspend Infomation.%n%1 Queue output pause request process Spooler
information.
53116 Spooler QueueDelete Infomation.%n%1 Queue deletion request process Spooler
information.
53117 Spooler QueueResume Infomation.%n%1 Queue output resumption request process Spooler
information.
53117 Spooler UnitSuspend Infomation.%n%1 Unit suspension request process Spooler
information.
53118 Spooler UnitResume Infomation.%n%1 Unit resumption request process Spooler
information.
53118 Spooler QueueDelete Infomation.%n%1 Queue deletion request process Spooler
information.
53119 Spooler UnitSuspend Infomation.%n%1 Unit suspension request process Spooler
information.
53119 Spooler SuspendProc Infomation.%n%1 Unit suspension request process Spooler
information
53120 Spooler UnitResume Infomation.%n%1 Unit resumption request process Spooler
information.
53120 Spooler ResumeProc Infomation.%n%1 Unit suspension request process Spooler
information

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-307
Appx MT 1-308
Event Event Source Description Causes Remedies Remarks
53121 Spooler SuspendProc Infomation.%n%1 Unit suspension request process Spooler
information
53121 Spooler EndProc Infomation.%n%1 End request process information Spooler
53122 Spooler ResumeProc Infomation.%n%1 Unit suspension request process Spooler
information
53123 Spooler EndProc Infomation.%n%1 End request process information Spooler
53600 FFMediaCommon Logical Program Error. %n A program error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
53600 FFMediaControl Logical Program Error. The format tool path was not properly set. With the Service Utility, set the correct %1=Process ID
[Process ID]=%1% format tool path. %2=Thread ID
[Thread ID]=%2% %3=Spot code
[SpotCode]=%3% %4=Error code of GetLastError ()
[LastError]=%4% %5=Drive name
%5% CreateProcess error %6=Format tool path
[LastError:%4%]
[FormatToolPath:%6%]
53601 FFMediaCommon Catch Exception Error. %n An exception error occurred. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
53602 FFMediaCommon Out Of Memory Error. %n Memory allocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
53603 FFMediaCommon Free Memory Error. %n Memory deallocation failed. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
53604 FFMediaCommon Disk Full Error. %n The built-in hard disk does not have a Increase the hard disk drive’s free space,
%1 %n %2 sufficient free space. for instance, by deleting images.
53605 FFMediaCommon Accept Invalid Commnd Error. %n An illegal process request was received. Confirm the situation in which the error
%1 %n %2 occurred, obtain the maintenance log with
the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.
53606 FFMediaCommon Cannot passed Xml Schema An XML schema check failed. Confirm the situation in which the error
Check. %n occurred, obtain the maintenance log with
%1 %n %2 the Backup Utility, and send the
maintenance log and an error report to the
manufacturer.

020-221-01E
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CR-IR 391CL Service Manual Appx MT 1-308
Appx MT 1-309
Event Event Source Description Causes Remedies Remarks
53607 FFMediaCommon ReadOnly Device. %n An instruction for writing into a read-only With the Service Utility, check the disk
%1 %n %2 device was issued. settings.
53608 FFMediaCommon Media Used. %n An attempt was made to access the Carry it out again after a while.
%1 %n %2 currently used medium.
53609 FFMediaCommon Media no exist. %n No medium is inserted in the specified Insert a medium into the drive.
%1 %n %2 drive.
53610 FFMediaCommon Not Removable. %n The specified drive is not a removable With the Service Utility, check the disk
%1 %n %2 drive. settings.
53611 FFMediaCommon Formated Media. %n A formatted medium is inserted. Insert an unformatted medium.
%1 %n %2
53612 FFMediaCommon Media un-formatting. %n An unformatted medium is inserted. Insert a formatted medium.
%1 %n %2
53613 FFMediaCommon Media Read Only. %n A read-only medium is inserted. Change the medium.
%1 %n %2
53614 FFMediaCommon Exchange Media. %n The specified medium was not inserted. Insert a correct medium.
%1 %n %2
53615 FFMediaCommon Demand processing was The requested process was aborted in There is no particular problem.
canceled. %n compliance with a cancellation request.
%1 %n %2
53616 FFMediaCommon End Process Request. %n The process was aborted in compliance There is no particular problem.
%1 %n %2 with a system shutdown request.
53617 FFMediaCommon Electric power off. %n The process was aborted due to power off. There is no particular problem.
%1 %n %2
53618 FFMediaCommon DICOMDIR is inconsistent. %n The DICOMDIR file is inconsistent. Rebuild the disk with the Client Utility.
%1 %n %2
53619 FFMediaCommon Invalid Image Info. %n The entered image information is illegal. Check the images stored on the medium.
%1 %n %2
53620 FFMediaCommon Format Type Not Execution. %n Since the formatting method was With the Service Utility, check the disk
%1 %n %2 invalidated, formatting was not settings.
accomplished.
53621 FFMediaCommon Media Full. %n The medium is full. There is no particular problem.
%1 %n %2
53622 FFMediaCommon Used Media in Drive. %n The inserted medium is not new. Insert a new medium.
%1 %n %2
53623 FFMediaCommon Retrieve Image None. %n The image to be acquired was not found. Rebuild the disk with the Client Utility.
%1 %n %2
53624 FFMediaCommon New Media in Drive. %n A new medium is inserted. Insert a correct medium.
%1 %n %2
53625 FFMediaCommon Process Communication Error. An error occurred in the communication Restart the server computer.
%n control.
%1 %n %2

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-309
Appx MT 1-310
Event Event Source Description Causes Remedies Remarks
53626 FFMediaCommon Verify False. %n The medium was not successfully verified. Check the drive connection.
%1 %n %2
53627 FFMediaCommon Format False. %n The medium was not successfully Check that the medium is not write-
%1 %n %2 formatted. protected. Also, check that the medium is
supported by the drive.
53628 FFMediaCommon Get Mediafreespace False. %n The free space of the medium was not Check that the medium is not write-
%1 %n %2 successfully acquired. protected. Also, check that the medium is
supported by the drive.
53629 FFMediaCommon Drive Not Exist. %n The specified drive was not found. Restart the server computer.
%1 %n %2
53630 FFMediaCommon Folder Not Exist. %n The specified folder was not found. Restart the server computer.
%1 %n %2
53631 FFMediaCommon File Not Exist. %n The specified file was not found. Restart the server computer.
%1 %n %2
53632 FFMediaCommon Readonly File. %n The specified file or folder is read-only. There is no particular problem.
%1 %n %2
53633 FFMediaCommon File Error. %n An attempt to access a file failed. There is no particular problem.
%1 %n %2
53634 FFMediaCommon Write Protect. %n The medium is write-protected. There is no particular problem.
%1 %n %2
53635 FFMediaCommon Lock False. %n The medium was not successfully locked. There is no particular problem.
%1 %n %2
53636 FFMediaCommon Unlock False. %n The medium was not successfully There is no particular problem.
%1 %n %2 unlocked.
53637 FFMediaCommon Eject False. %n The medium was not successfully ejected. There is no particular problem.
%1 %n %2
53638 FFMediaCommon Appoint Tag Is Empty. %n The specified tag was empty. There is no particular problem.
%1 %n %2
53639 FFMediaCommon No Necessity Media. %n This medium does not need to be rebuilt. There is no particular problem.
%1 %n %2
53640 FFMediaCommon Not Dicomdir Struct. %n The specified path does not have a DICOM There is no particular problem.
%1 %n %2 structure.
53641 FFMediaCommon Not Found Mediauid. %n The media UID cannot be acquired. Reconstruct the media.
%1 %n %2
53642 FFMediaCommon Not Found Label. %n The label name cannot be acquired. With the Service Utility, check the disk
%1 %n %2 drive settings.
53643 FFMediaCommon Process Busy. %n Rebuilding is in progress. With the Service Utility, check the disk
%1 %n %2 drive settings.
53644 FFMediaCommon Media Exchange. %n The medium is changed. With the Service Utility, check the disk
%1 %n %2 drive settings.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-310
Appx MT 1-311
Event Event Source Description Causes Remedies Remarks
53645 FFMediaCommon Record Not Exist. %n The specified record was not found. With the Service Utility, check the disk
%1 %n %2 drive settings.
53646 FFMediaCommon Error Image Exist. %n A certain image was not successfully There is no particular problem.
%1 %n %2 acquired.
53647 FFMediaCommon Registration failure to DB. %n A record was not successfully registered in There is no particular problem.
%1 %n %2 the database.
53648 FFMediaCommon Set Default by acquisition failure. Since the setting information could not be With the Service Utility, check whether the
%n acquired, the default information was used. network settings are correct.
%1 %n %2
53649 FFMediaCommon The Same Label Exists. %n An existing medium has a label having the Restart the server computer.
%1 %n %2 same name.
53650 FFMediaCommon Rebuild Necessity Media. %n This medium needs to be rebuilt. Restart the server computer.
%1 %n %2
53651 FFMediaCommon Not Manage Media. %n The specified medium is not a Restart the server computer.
%1 %n %2 management medium.
53652 FFMediaCommon [Control]%1 : Other Error. %n An unknown error occurred. Confirm the situation in which the error
[Function] %2%n occurred, obtain the maintenance log with
[Code] %3%n the Backup Utility, and send the
[Exp] %4%n maintenance log and an error report to the
%5 manufacturer.
53653 FFMediaCommon [Control]%1 : Memory not Memory allocation failed. Confirm the situation in which the error
allocated. %n occurred, obtain the maintenance log with
[Function] %2%n the Backup Utility, and send the
[Code] %3%n maintenance log and an error report to the
[Exp] %4%n manufacturer.
%5
53654 FFMediaCommon [Control]%1 : File I/O Error. %n An attempt to access a file failed. Confirm the situation in which the error
[Function] %2%n occurred, obtain the maintenance log with
[Code] %3%n the Backup Utility, and send the
[Exp] %4%n maintenance log and an error report to the
%5 manufacturer.
53655 FFMediaCommon [Control]%1 : ddo error. %n The DICOM image information was not Confirm the situation in which the error
[Function] %2%n successfully accessed. occurred, obtain the maintenance log with
[Code] %3%n the Backup Utility, and send the
[Exp] %4%n maintenance log and an error report to the
%5 manufacturer.
54802 FFCustomMsgBox [54802] Do you wish to output this Nothing particular.
layout as is?
54803 FFCustomMsgBox [54803] Do you close a free layout Nothing particular.
screen?
54815 FreeLayout HobbitIF.CheckImage() failed. Free layout has been selected for an There is no operational problem (select
Communicator file=··· result=··· abnormal image (picture failure/deleted study of a picture failure/deleted image etc.
image etc.). and not free layout).

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-311
Appx MT 1-312
Event Event Source Description Causes Remedies Remarks
54850 FFCustomMsgBox [54850] Changing the layout will Nothing particular.
result in loss of some images.

+Do you want to continue?


54851 FFCustomMsgBox [54851] Do you wish to change Nothing particular.
the film direction?
54852 FFCustomMsgBox [54852] This cell has already Nothing particular.
contained an image.

+Do you want to replace that


image?
54853 FFCustomMsgBox [54853] The selected image will Nothing particular.
be deleted.

+Do you want to continue?


54854 FFCustomMsgBox [54854] Images being laid out will Nothing particular.
be all deleted.

+Do you want to continue?


54857 FFCustomMsgBox [54857] The format will be deleted. Nothing particular.

+Do you want to continue?


54859 FFCustomMsgBox [54859] Film size will be changed. Nothing particular.

+Do you want to continue?


54860 FFCustomMsgBox [54860] The maximum number of The number of displayable characters has When the existence of not displayable
displayable characters has been been exceeded with footer information characters is possible, click [OK], otherwise
exceeded. Certain area cannot be setting at the free layout print screen. click [Cancel].
displayed.

+Do you want to continue?


54871 FFCustomMsgBox [54871] Images of multiple Nothing particular.
patients will be laid out.

+Do you want to continue?


55847 FreeLayoutLauncher ErrorCode:%1%n Occurrence of an exception error at the Restart the server application and client
SubSystem:%2%n time of start of the free layout screen application.
SourceFile: %3%n If the same error recurs, confirm the
SpotCode: %4%n situation in which the error occurred, and
The error at the time of start of the submit the event log to the manufacturer.
freelayout screen.\n

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-312
Appx MT 1-313
Event Event Source Description Causes Remedies Remarks
55848 FreeLayoutLauncher ErrorCode:%1%n Invalid program error at the time of start of Restart the server application and client
SubSystem:%2%n the free layout screen application.
SourceFile: %3%n If the same error recurs, confirm the
SpotCode: %4%n situation in which the error occurred, and
The error at the time of start of the submit the event log to the manufacturer.
freelayout screen.\n
55849 FreeLayoutLauncher ErrorCode:%1%n File access error at the time of start of the Restart the server application and client
SubSystem:%2%n free layout screen application.
SourceFile: %3%n If the same error recurs, confirm the
SpotCode: %4%n situation in which the error occurred, and
The error at the time of start of the submit the event log to the manufacturer.
freelayout screen.\n
57601 OutImgPrc DDO data(0x0007,0xF815) are A program error occurred. Restart the server application and client
not data to set in an input image application. If the same error recurs,
format perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
57602 OutImgPrc Transfer sentence Get Error. A program error occurred. Restart the server application and client
< SetInputOutputImageType application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
57603 OutImgPrc JOBFile data(0x1000,0x0021) are A program error occurred. Restart the server application and client
not data to set in output image application. If the same error recurs,
format perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
57604 OutImgPrc Catch some other A program error occurred. Restart the server application and client
Exception < COutImgPrc:: application. If the same error recurs,
SetInputOutputImageType perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
57605 OutImgPrc DDO File Reset Error A program error occurred. Restart the server application and client
application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
60000 FFCustomMsgBox Failed in accessing the database. It is conceivable that the database file was Restart. If the same symptom recurs,
damaged or deleted. perform a reinstallation.
60002 FFCustomMsgBox User Utility will be terminated. An abnormality is encountered. There is no Restart. If the same symptom recurs,
alternative but to exit the program. perform a reinstallation.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-313
Appx MT 1-314
Event Event Source Description Causes Remedies Remarks
60003 FFCustomMsgBox The system cannot be started
because the server application
has already been up and running.
60004 FFCustomMsgBox The system cannot be started
because the Service Utility has
already been up and running.
60005 FFCustomMsgBox The system cannot be started
because the Service Utility has
already been up and running.
60006 FFCustomMsgBox The system cannot be started
because the Service Utility has
already been up and running.
60007 FFCustomMsgBox An error occurred during user
authentication processing.
60008 FFCustomMsgBox An error occurred during user
authentication processing.
60050 FFCustomMsgBox Failed in accessing the character It is conceivable that the database file was Restart. If the same symptom recurs,
string database. damaged or deleted. perform a reinstallation.
60051 FFCustomMsgBox Failed in accessing the system It is conceivable that the database file was Restart. If the same symptom recurs,
setting database. damaged or deleted. perform a reinstallation.
60052 FFCustomMsgBox Failed in obtaining the registry It is conceivable that the registry Restart. If the same symptom recurs,
information. information was damaged or deleted. perform a reinstallation.
60053 FFCustomMsgBox Acquisition of optional information It is conceivable that the registry Restart. If the same symptom recurs,
resulted in a failure. information was damaged or deleted. perform a reinstallation.
60054 FFCustomMsgBox Failed in obtaining the information It is conceivable that the database file was Restart. If the same symptom recurs,
from the character string damaged or deleted. perform a reinstallation.
database.
60055 FFCustomMsgBox Failed in information acquisition It is conceivable that the database file was Restart. If the same symptom recurs,
from the system setting database damaged or deleted. perform a reinstallation.
60056 FFCustomMsgBox Failed in obtaining the information The setup file format was incorrect or the Check settings.
from the system setting file. file could not be read.
60057 FFCustomMsgBox Failed in setting information to the The setup file format was incorrect or the Check settings.
system setting file. file could not be read.
60058 FFCustomMsgBox An attempt to write system setup
information resulted in a failure.
60060 FFCustomMsgBox An attempt to access the
connection device database
resulted in a failure.
60061 FFCustomMsgBox An attempt to acquire information
from the connection device
database.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-314
Appx MT 1-315
Event Event Source Description Causes Remedies Remarks
60062 FFCustomMsgBox An attempt to write necessary
data in the connection device
database resulted in a failure.
60081 FFCustomMsgBox Acquisition of menu information It is conceivable that the database file was Restart. If the same symptom recurs,
failed. damaged or deleted. perform a reinstallation.
60100 FFCustomMsgBox Failed in obtaining the MPM code. It is conceivable that the database file was Restart. If the same symptom recurs,
damaged or deleted. perform a reinstallation.
60114 FFCustomMsgBox Failed in obtaining the XCON It is conceivable that the database file was Restart. If the same symptom recurs,
parameter. damaged or deleted. perform a reinstallation.
60115 FFCustomMsgBox An error of unknown cause
occurred.
60120 FFCustomMsgBox Disk consistency check resulted in
a failure.
60121 FFCustomMsgBox Import of patient information
resulted in a failure.
60130 FFCustomMsgBox [60130] Failed in accessing the A problem has occurred for the database Restart the server application and client
preset setting database. (SQL-Server). application.
If the reinstallation does not help, confirm
*Contact your service engineer. the situation in which the error occurred,
+Press the button below to finish and submit the event log to the
the system. manufacturer.
60131 FFCustomMsgBox [60131] Failed in operation of the A problem has occurred for the database Restart the server application and client
preset information. The following (SQL-Server). application.
reason is presumable. If the reinstallation does not help, confirm
1. Database access error the situation in which the error occurred,
and submit the event log to the
*Restart the server computer. manufacturer.
>Contact your service engineer if
restarting of the computer does
not resolve the problem.
60203 FFCustomMsgBox Failed in accessing the requesting It is conceivable that the database file was Restart. If the same symptom recurs,
department database. damaged or deleted. perform a reinstallation.
60205 FFCustomMsgBox Failed in information acquisition It is conceivable that the database file was Restart. If the same symptom recurs,
from the system setting database damaged or deleted. perform a reinstallation.
60215 FFCustomMsgBox Failed in accessing the film It is conceivable that the database file was Restart. If the same symptom recurs,
annotation database. damaged or deleted. perform a reinstallation.
60220 FFCustomMsgBox Failed in reading marker images. A marker which cannot be displayed exists Confirm the contents of the image data
on the marker setting window of the user existing in the following folder and make
utility. sure that there are no broken image data.
C:\ProgramData\FujiFilm\Hobbit\
UserMarker
60221 FFCustomMsgBox Failed in reading additional Addition of a user marker failed on the Confirm that the image data of the image
images. marker setting window of the user utility. which could not be added are supported
(only BMP type).
Create the image data again and retry.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-315
Appx MT 1-316
Event Event Source Description Causes Remedies Remarks
60251 FFCustomMsgBox The data for image processing
parameter is invalid.
60260 FFCustomMsgBox The CR-IR 391CL system has not The CR-IR 391CL executable file might be Reinstall the system.
been rebooted. damaged or deleted.
60261 FFCustomMsgBox An error occurred when creating a
distribution file.
60262 FFCustomMsgBox An error occurred when creating a
distribution file.
60263 FFCustomMsgBox An error occurred when creating a
distribution file.
60264 FFCustomMsgBox An error occurred when
decompressing a CAB format file
for distribution.
60300 FFCustomMsgBox Failed in accessing the database.
60300 FFUdfFmtTool Illegal parameter. Parameter is illegal. System settings may have been performed
improperly. Check the system settings and
retry processing.
60301 FFUdfFmtTool The error occurred in the UDF An error occurred in the UDF library. Restart the server application and client
library. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
60302 FFUdfFmtTool Program error. The specified drive cannot be used. System settings may have been performed
… improperly. Check the system settings and
Specified drive can not use. retry processing.
60302 FFUdfFmtTool Program error. No media have been inserted into drive. No media have been inserted into drive.
… Insert media to be formatted, into drive.
Media have not been inserted. Then, retry formatting.
60302 FFUdfFmtTool Program error. A sequence error occurred. Restart the server application and client
… application. If the same error recurs,
Sequence error. perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
60303 FFUdfFmtTool Exception error. An exceptional error occurred during disk Restart the server application and client
format processing. application. If the same error recurs,
perform a reinstallation. If the reinstallation
does not help, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
60307 FFCustomMsgBox An error occurred during user
authentication processing.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-316
Appx MT 1-317
Event Event Source Description Causes Remedies Remarks
60308 FFCustomMsgBox An error occurred during user
authentication processing.
60313 FFCustomMsgBox The system cannot be started Exit the server application, and then retry.
because the server application
has already been up and running.
60314 FFCustomMsgBox The system cannot be started Exit the User Utility, and then retry.
because the User Utility has
already been up and running.
60315 FFCustomMsgBox The system cannot be started Exit the server application, and then retry.
because the Service Utility has
already been up and running.
60316 FFCustomMsgBox The system cannot be started Exit the Backup Utility, and then retry.
because the Backup Utility has
already been up and running.
60320 FFCustomMsgBox Failed in accessing the character
string database.
60321 FFCustomMsgBox Failed in accessing the system
setting database.
60322 FFCustomMsgBox Failed in obtaining the registry
information.
60323 FFCustomMsgBox An attempt to access the
connection device setup database
resulted in a failure.
60325 FFCustomMsgBox Failed in information acquisition
from the system setting database
60326 FFCustomMsgBox Failed in obtaining the information
from the system setting file.
60329 FFCustomMsgBox Database optimization resulted in
a failure.
60351 FFCustomMsgBox Data backup processing was
disabled.
60352 FFCustomMsgBox Data backup processing failed. ● Contact your service engineer.
60360 FFCustomMsgBox Creation of a work folder resulted
in a failure.
60361 FFCustomMsgBox An attempt to delete a work folder
resulted in a failure.
60370 FFCustomMsgBox An attempt to acquire information
from the list of files targeted for
backup processing resulted in a
failure.
60371 FFCustomMsgBox Decompression of a CAB format
file resulted in a failure.

020-221-01E
04.28.2009 FM5535
CR-IR 391CL Service Manual Appx MT 1-317
Appx MT 1-318
Event Event Source Description Causes Remedies Remarks
60372 FFCustomMsgBox An attempt to acquire information
from the backup version file
resulted in a failure.
60382 FFCustomMsgBox Format processing failed.
60383 FFCustomMsgBox Failed in obtaining the button
image (Urgent button).
60384 FFCustomMsgBox [60384] Monitor model could not The contents of the LUT information file • Change the LUT information file and try
be added. may be wrong or destroyed. again.
• If the situation does not improve or in case
*Check the content of LUT of reoccurrence, confirm the occurrence
Information File. situation and send the event log and the
LUT information file to the manufacturer.
60385 FFCustomMsgBox [60385] %s An error with unknown cause has occurred Confirm the occurrence situation and send
at the service utility monitor type selection the contents listed after the number and the
window. event log to the manufacturer.
60385 ServiceUtility Insufficient number of elements: ··· The number of lut.txt elements is not Confirm that the lut.txt listing is correct. If
(MonitorID: ···) sufficient. the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60385 ServiceUtility Invalid Monitor ID: ··· Incorrect monitor ID information has been Confirm that the lut.txt listing is correct. If
(MonitorID: ···) read in. the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60385 ServiceUtility Invalid LUT ID: ··· Incorrect LUTID information has been read Confirm that the lut.txt listing is correct. If
(MonitorID: ···) in. the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60385 ServiceUtility Invalid LUT Interpretation: ··· Incorrect LUT color space information has Confirm that the lut.txt listing is correct. If
(MonitorID: ···) been read in. the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

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Appx MT 1-319
Event Event Source Description Causes Remedies Remarks
60385 ServiceUtility The last LUT Interpretation is The LUT color space information is notConfirm that the lut.txt listing is correct. If
complemented: ··· sufficient. the same error occurs with correct listing,
(MonitorID: ···) perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60385 ServiceUtility The monitor name is already used: An already existing monitor name has been Confirm that the lut.txt listing is correct. If
··· read in. the same error occurs with correct listing,
(MonitorID: ···) perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60385 ServiceUtility LUT Interpretation is The LUT color space has not been Confirm that the lut.txt listing is correct. If
complemented: ··· specified. the same error occurs with correct listing,
(MonitorID: ···) perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60385 ServiceUtility No LUT file specified: ··· The LUT file does not exist. Confirm that the lut.txt listing is correct. If
(MonitorID: ···) the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
60390 FFCustomMsgBox An attempt to delete target logs
failed.
60401 FFCustomMsgBox Data restoring failed.
60402 FFCustomMsgBox Data restoring failed. ● Contact your service engineer.
60410 FFCustomMsgBox Creation of a work folder resulted
in a failure.
60411 FFCustomMsgBox An attempt to delete a work folder
resulted in a failure.
60420 FFCustomMsgBox An attempt to acquire information
from the list of files targeted for
backup processing resulted in a
failure.
60421 FFCustomMsgBox Decompression of a CAB format
file failed.
60426 FFCustomMsgBox File restore is not possible Check the backup file, and then retry.
because no backup information
file exists.

020-221-01E
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Appx MT 1-320
Event Event Source Description Causes Remedies Remarks
60427 FFCustomMsgBox The backup information file is Check the backup file, and then retry.
illegal.
60429 FFCustomMsgBox The type of application used for Check the backup file, and then retry.
the backup information file is
different from that used for the
system that is currently up and
running.
60430 FFCustomMsgBox The software version used is
different and is not compatible
with the backed up file.
60451 FFCustomMsgBox Collection of logs for maintenance
purposes was disabled.
60452 FFCustomMsgBox Log collection for maintenance ● Contact your service engineer.
purposes resulted in a failure.
60460 FFCustomMsgBox Creation of a work folder resulted
in a failure.
60470 FFCustomMsgBox An attempt to acquire information
from the list of files targeted for
backup processing resulted in a
failure.
60471 FFCustomMsgBox Decompression of a CAB format
file failed.
60482 FFCustomMsgBox Format processing failed.
60483 FFCustomMsgBox An attempt to update the volume An attempt to update the volume label
label of backup disk failed. failed.
60495 FFCustomMessageBox An error occurred. Startup of Notepad failed. Retry Notepad startup. If the condition
does not improve, confirm the situation in
which the error occurred, and submit the
event log to the manufacturer.
60496 FFCustomMessageBox An error occurred. Creation of README.TXT failed. Retry README.TXT creation. If the
condition does not improve, confirm the
situation in which the error occurred, and
submit the event log to the manufacturer.
60520 FFCustomMsgBox Acquisition of the number of It is conceivable that the database file was When “Private information is not deleted” is
registered items has failed. damaged or deleted. selected, handle the collected logs
carefully because they contain private
information.
60521 FFCustomMsgBox An error has occurred. Error The personal information deletion process Obtain the maintenance log, and send the  %s: Code that shows error details.
Code: %s was not successfully performed. maintenance log and the encountered error  Private information is not included in
code (%s) to the manufacturer. created “Backup.ini”, “MAINTENANCE.
cab” and “Study.txt”.

020-221-01E
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Appx MT 1-321
Event Event Source Description Causes Remedies Remarks
60522 FFCustomMsgBox Output of study information has The study information for presentation was Confirm the situation in which the error
failed. not successfully output. It is conceivable occurred, and submit the obtained
that the database file was damaged or maintenance log and an error report to the
deleted. manufacturer.
60600 FFCustomMsgBox Failed in accessing the system
setup database.
60601 FFCustomMsgBox An attempt to write system setup
information resulted in a failure.
60602 FFCustomMsgBox Database Update Error. An attempt to acquire connection
An attempt to acquire connection equipment setup information.
device setup information resulted
in a failure.
60603 FFCustomMsgBox Database Update Error. An attempt to write connection equipment
An attempt to write person name setup information.
setup information resulted in a
failure.
60604 FFCustomMsgBox No available LUT files are found.
60605 FFCustomMsgBox Free space available on the disk
targeted for data storage is
insufficient.
60606 FFCustomMsgBox Database Access Error. An attempt to acquire character string
information resulted in a failure.
60607 FFCustomMsgBox Database Access Error. An attempt to acquire values from the
An attempt to acquire values from database resulted in a failure.
the database resulted in a failure.
60608 FFCustomMsgBox Database Update Error. Writing of the database failed.
An attempt to write data in the
database resulted in a failure.
60609 FFCustomMsgBox An exceptional error occurred.
60610 FFCustomMsgBox An error occurred during
termination processing.
60611 FFCustomMsgBox Settings for services to be
distributed resulted in a failure.
60620 FFCustomMsgBox Failed in accsessing the file.
60623 FFCustomMsgBox A SQL error occurred.
60624 FFCustomMsgBox An exceptional error occurred.
60625 FFCustomMsgBox Failed in obtaining the registry
information.
60626 FFCustomMsgBox Necessary files do not exist.
60627 FFCustomMsgBox Initialization of the patient
database failed.

020-221-01E
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Appx MT 1-322
Event Event Source Description Causes Remedies Remarks
60628 FFCustomMsgBox Initialization of the output queue
failed.
60629 FFCustomMsgBox [60629] Initialization of the preset A problem has occurred for the database Restart the server application and client
database failed. (SQL-Server). application.
If the reinstallation does not help, confirm
*Contact your service engineer. the situation in which the error occurred,
and submit the event log to the
manufacturer.
60630 FFCustomMsgBox Initialization of the image
database failed.
60631 FFCustomMsgBox An attempt to acquire information Acquisition of information on the IP
of how many times the IP was exposure count failed.
subjected to X-ray exposure
resulted in a failure.
60632 FFCustomMsgBox An attempt to delete information Deletion of information on the IP exposure
of how many times the IP was count failed.
subjected to X-ray exposure
resulted in a failure.
60640 FFCustomMsgBox An attempt to copy the EDR
backup data file resulted in a
failure.
60641 FFCustomMsgBox The selected EDR backup data
file cannot be found.
60642 FFCustomMsgBox Generation of film annotation
characters failed.
60643 FFCustomMsgBox Generation of film annotation
characters failed.
60644 FFCustomMsgBox An attempt to automatically
generate a film format definition
file resulted in a failure.
60713 FFCustomMsgBox Next window could not be The next window could not be displayed. Restart. If the same symptom recurs,
displayed. update the startup folder (refer to Event
60721) and perform setup from the Service
Utility.
60714 FFCustomMsgBox Previous window could not be The previous window could not be opened. Restart. If the same symptom recurs,
displayed. update the startup folder (refer to Event
60721) and perform setup from the Service
Utility.
60715 FFCustomMsgBox The window could not be The window could not be opened when the Restart. If the same symptom recurs,
displayed. installation wizard was started. update the startup folder (refer to Event
60721) and perform setup from the Service
Utility.

020-221-01E
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Appx MT 1-323
Event Event Source Description Causes Remedies Remarks
60716 FFCustomMsgBox Failed in acquiring the Start The status of the installation wizard could Restart. If the same symptom recurs,
status. not be acquired from the registry. update the startup folder (refer to Event
60721) and perform setup from the Service
Utility.
60717 FFCustomMsgBox Failed in acquiring the data. The system setup database file or network Restart. If the same symptom recurs,
setup database file might be damaged or perform a reinstallation.
deleted.
60718 FFCustomMsgBox Failed in storing the values set. The system setup database file or network Restart. If the same symptom recurs,
setup database file was not successfully perform a reinstallation.
updated. This error is attributable to
database file alteration during installation
wizard execution or a database file
abnormality.
60719 FFCustomMsgBox Failed in storing the End status. The end status of the installation wizard An unexpected window may open the next
could not be stored. time the installation wizard is started.
Perform a reinstallation.
60720 FFCustomMsgBox Failed in updating the setting files. An error occurred when an attempt was Restart and then perform setup again.
made to create a distribution file. If the same symptom recurs, change the
startup folder (refer to Event 60721) and
perform setup from the Service Utility.
60721 FFCustomMsgBox Failed in updating the settings for The startup folder could not be updated. Change the contents of the “C:\Users\ This error is not used.
automatic startup. Fujicr\AppData\Roaming\Microsoft\
Windows\Start Menu\Programs\Startup”
folder as directed below:
 Delete the shortcut file named “SetWiz.”
 Copy and paste the shortcut file named
“FCR” from “C:\Users\Public\Public
Desktop.”
60753 SetWiz ErrorCode : %1%nSubSystem The disk drive status could not be Check for a remaining floppy disk or CD in %1=Error Code: The code that uniquely
: %2%nSourceFile confirmed. the PC. identifies an error.
: %3%nSpotCode %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)

020-221-01E
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Event Event Source Description Causes Remedies Remarks
60756 SetWiz ErrorCode : %1%nSubSystem Failed in reading a file. Refer to the detailed information and %1=Error Code: The code that uniquely
: %2%nSourceFile determine the file status that resulted in the identifies an error.
: %3%nSpotCode error. If the file is normal, abort the %2=Subsystem: The subsystem where an
: %4%nMessage installation wizard and then restart the PC. error occurred.
: %5%n If the same symptom recurs, perform a %3=Source File: The program file where
reinstallation. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
60757 SetWiz ErrorCode : %1%nSubSystem The check sheet file (C:\ProgramData\ Abort the installation wizard and then This error is not used.
: %2%nSourceFile FujiFilm\Hobbit\Config\SetwizCheckSheet. restart the PC. If the same symptom
: %3%nSpotCode txt) could not be created. recurs, perform a reinstallation. If the check
: %4%nMessage sheet file is not needed, it is not necessary
: %5%n to take remedial action.
60760 SetWiz ErrorCode : %1%nSubSystem A character string was not successfully Abort the installation wizard and restart the %1=Error Code: The code that uniquely
: %2%nSourceFile acquired from the character string PC. If the same symptom recurs, perform a identifies an error.
: %3%nSpotCode database. The database file might be reinstallation. %2=Subsystem: The subsystem where an
: %4%nMessage damaged or deleted. error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
60761 SetWiz ErrorCode : %1%nSubSystem The system setup database file or network Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
: %2%nSourceFile setup database file was not successfully perform a reinstallation. identifies an error.
: %3%nSpotCode updated. This error is attributable to %2=Subsystem: The subsystem where an
: %4%nMessage database file alteration during installation error occurred.
: %5%n wizard execution or a database file %3=Source File: The program file where
abnormality. an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)

020-221-01E
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Appx MT 1-325
Event Event Source Description Causes Remedies Remarks
60762 SetWiz ErrorCode : %1%nSubSystem The settings were not successfully Abort the installation wizard and then %1=Error Code: The code that uniquely
: %2%nSourceFile acquired or updated. restart the PC. If the same symptom identifies an error.
: %3%nSpotCode recurs, change the startup folder (see %2=Subsystem: The subsystem where an
: %4%nMessage Event 60721) and perform setup from the error occurred.
: %5%n Service Utility. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
60771 SetWiz ErrorCode : %1%nSubSystem It is conceivable that the registry Restart. If the same symptom recurs, %1=Error Code: The code that uniquely
: %2%nSourceFile information about the option key or perform a reinstallation. identifies an error.
: %3%nSpotCode application key is damaged or deleted. %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
60780 SetWiz ErrorCode : %1%nSubSystem A subprocess was not successfully started Abort the installation wizard and then %1=Error Code: The code that uniquely
: %2%nSourceFile up. restart the PC. If the same symptom identifies an error.
: %3%nSpotCode recurs, change the startup folder (see %2=Subsystem: The subsystem where an
: %4%nMessage Event 60721) and perform setup from the error occurred.
: %5%n Service Utility. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
60781 SetWiz ErrorCode : %1%nSubSystem The check sheet file (C:\ProgramData\ Manually open the file indicated at left. This error is not used.
: %2%nSourceFile FujiFilm\Hobbit\Config\SetwizCheckSheet. If you cannot open the file, restart. If the
: %3%nSpotCode txt) could not be displayed. same symptom recurs, perform a
: %4%nMessage reinstallation. If the check sheet file is not
: %5%n needed, it is not necessary to take remedial
action.

020-221-01E
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Appx MT 1-326
Event Event Source Description Causes Remedies Remarks
60792 SetWiz ErrorCode : %1%nSubSystem The custom message box could not be Abort the installation wizard and restart the %1=Error Code: The code that uniquely
: %2%nSourceFile displayed. PC. If the same symptom recurs, perform a identifies an error.
: %3%nSpotCode reinstallation. %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
60799 SetWiz ErrorCode : %1%nSubSystem An error occurred when an attempt was Abort the installation wizard and then %1=Error Code: The code that uniquely
: %2%nSourceFile made to start or exit the application. restart the PC. If the same symptom identifies an error.
: %3%nSpotCode recurs, change the startup folder (see %2=Subsystem: The subsystem where an
: %4%nMessage Event 60721) and perform setup from the error occurred.
: %5%n Service Utility. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
61060 FFCustomMsgBox Password entered is incorrect. An incorrect password was entered. The password is fixed at “1111.”
61082 FFCustomMsgBox No menu has been selected. An attempt was made to perform an edit or Make a menu selection before performing
other operation without making a menu an edit or other operation.
selection.
61083 FFCustomMsgBox Already registered for displaying The menu could not be deleted because it Clear the registration for display and then
and cannot be deleted. was registered for display. delete the menu.
61084 FFCustomMsgBox It is registered with the study The menu cannot be deleted because it is Delete the menu from the study menu, and
menu. It cannot be deleted. registered in the study menu. then retry.
61085 FFCustomMsgBox A display group with no menus
registered for displaying exists.
61093 FFCustomMsgBox Display group will be deleted. This window opens for confirmation only.
61094 FFCustomMsgBox Display group name is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61103 FFCustomMsgBox Same extension menu code The entered data value was already Input another extension menu code.
already exists. registered or otherwise unacceptable.
61106 FFCustomMsgBox Same exposure menu name The entered data value was already Input another ANK exposure menu.
already exists. registered or otherwise unacceptable.
61109 FFCustomMsgBox Same kanji-exposure menu name The entered data value was already Input another kanji-exposure menu name.
already exists. registered or otherwise unacceptable.

020-221-01E
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Appx MT 1-327
Event Event Source Description Causes Remedies Remarks
61110 FFCustomMsgBox Extension menu code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61111 FFCustomMsgBox Study menu code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61112 FFCustomMsgBox Kanji-exposure menu name is The entered data was abnormal due, for Make a proper entry.
illegal. instance, to its excessive length or the
inclusion of an unacceptable character.
61122 FFCustomMsgBox MPM code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61125 FFCustomMsgBox Same film annotation already The entered data value was already Input another film annotation.
exists. registered or otherwise unacceptable.
61130 FFCustomMsgBox Manufacturer/Equipment Code is The entered data was abnormal due, for Make a proper entry.
illegal. instance, to its excessive length or the
inclusion of an unacceptable character.
61131 FFCustomMsgBox Film-related code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61132 FFCustomMsgBox Auto. Exp. Control is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61142 FFCustomMsgBox Same study menu code already The entered data value was already Input another study menu code.
exists. registered or otherwise unacceptable.
61149 FFCustomMsgBox No exposure menu has been An attempt was made to perform an edit or Select a menu and then perform edit
selected. other operation without making a menu processing.
selection.
61151 FFCustomMsgBox Exposure menu cannot be The maximum permissible number of menu Delete any unnecessary menu.
registered. registrations was exceeded.
61153 FFCustomMsgBox Study menu code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61154 FFCustomMsgBox Study menu code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61155 FFCustomMsgBox Kanji-study menu code is illegal. The entered data was abnormal due, for Make a proper entry.
instance, to its excessive length or the
inclusion of an unacceptable character.
61156 FFCustomMsgBox The energy subtraction menu An attempt was made to register the The energy subtraction menu cannot be
cannot be registered for the study energy subtraction menu in the study incorporated in the study menu.
menu. menu.
61160 FFCustomMsgBox No direction of columns has been Input the direction of columns.
input.

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Appx MT 1-328
Event Event Source Description Causes Remedies Remarks
61161 FFCustomMsgBox No direction of rows has been Input direction of rows.
input.
61170 FFCustomMsgBox Because modality is different, it
can’t be registered for the study
menu.
61171 FFCustomMsgBox No technician code has been An attempt was made to register data with Enter a value.
input. an input field left blank.
61211 FFCustomMsgBox No film annotation characters An attempt was made to register data with Enter a value.
have been input. an input field left blank.
61212 FFCustomMsgBox Film annotation characters are too The entered data was too long. Make a proper entry.
long.
61213 FFCustomMsgBox Invalid characters have been input An unacceptable character was contained. Make a proper entry.
in the film annotation characters.
61214 FFCustomMsgBox Same film annotation already The entered data value was already Input another film annotation.
exists. registered or otherwise unacceptable.
61260 FFCustomMsgBox Acquisition of path information
failed.
61270 FFCustomMsgBox Already registered for the default
menu and cannot be deleted
61280 FFCustomMsgBox No Coding Scheme Designator Data is not input. Input correctly.
has been input.
61281 FFCustomMsgBox Coding Scheme Designator is too The entered data was too long. Make a proper entry.
long.
61282 FFCustomMsgBox Invalid characters have been input An unacceptable character was contained. Make a proper entry.
in Coding Scheme Designator.
61290 FFCustomMsgBox Patient information maintenance The honorific title used is inappropriate.
cannot be performed.
61291 FFCustomMsgBox Set up again so that CR study
images are stored on the image
storage disk or printing film.
61302 FFCustomMsgBox An error of unknown cause
occurred.
61310 FFCustomMsgBox No direction of columns has been Input the direction of columns.
input.
61313 FFCustomMsgBox No direction of rows has been Input direction of rows.
input.
61328 FFCustomMsgBox Because modality is different, it
can’t be registered for the study
menu.
61329 FFCustomMsgBox It is registered for the DX To delete it, deregister it from the DX
parameter of the exposure menu. parameter.
It can’t be deleted.

020-221-01E
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Appx MT 1-329
Event Event Source Description Causes Remedies Remarks
61400 FFCustomMsgBox Content of the title of respect The honorific title is not input or characters Re-input correctly.
prefixed to a patient name is not that cannot be used are included.
appropriate.
61502 FFCustomMsgBox The disk status is abnormal.
61505 FFCustomMsgBox Sameness of the source and
destination for copying data could
not be verified.
61507 FFCustomMsgBox An attempt to successfully finish Retry.
copy processing resulted in a
failure.
61508 FFCustomMsgBox The source drive for copying data ● Confirm the connection of the source
has not been connected or does drive of diskcopy.
not exist.
61509 FFCustomMsgBox The destination drive for copying ● Confirm the connection of the source
data has not been connected or drive of diskcopy.
does not exist.
61510 FFCustomMsgBox No format type has been specified Insert a formatted blank disk into the drive.
for this drive.
61511 FFCustomMsgBox The setting of the source drive for  Contact your service engineer.
copying data is incorrect.
61512 FFCustomMsgBox The setting of the destination drive  Contact your service engineer.
for copying data is incorrect.
61600 FFCustomMsgBox It cannot be started because the
same application has already
been up and running.
61601 FFCustomMsgBox It cannot be started because the
server application has already
been up and running.
61602 FFCustomMsgBox It cannot be started because the
User Utility has already been up
and running.
61603 FFCustomMsgBox It cannot be started because the
Backup Utility has already been
up and running.
61604 FFCustomMsgBox No available LUT files are found.
61605 FFCustomMsgBox Free space available on the disk
targeted for data storage is
insufficient.
61606 FFCustomMsgBox There are no data that can be
acquired.
61607 FFCustomMsgBox Free space available on the disk
targeted for data storage is
insufficient.

020-221-01E
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Appx MT 1-330
Event Event Source Description Causes Remedies Remarks
61620 FFCustomMsgBox Update processing is disabled
because a serious error occurred.
61700 FFCustomMsgBox The server application is up and An attempt was made to start the Exit the server application and then start
running. installation wizard while the server the installation wizard.
application was running.
61701 FFCustomMsgBox The server application is up and An attempt was made to start the Exit the server application and then start
running. installation wizard while the server the installation wizard.
application was running.
61710 FFCustomMsgBox No monitor models could be The probable causes are as follows: If there is no problem with the floppy disk
added.  Lut.txt is illegal or not found. or lut file, exit the installation wizard and
 The lut file is not found on the floppy disk. then correct the settings with the Service
 The lut file having the same name already Utility.
exists on the PC.
61722 FFCustomMsgBox This folder cannot be selected. A control panel folder or other Select a different folder.
nonselectable folder was selected.
61753 SetWiz ErrorCode : %1%nSubSystem The disk drive status could not be Check for a remaining floppy disk or CD in %1=Error Code: The code that uniquely
: %2%nSourceFile confirmed. the PC. identifies an error.
: %3%nSpotCode %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
61793 SetWiz ErrorCode : %1%nSubSystem The window position/size cannot be Manually adjust the window position/size. %1=Error Code: The code that uniquely
: %2%nSourceFile adjusted. If you feel uncomfortable, perform a identifies an error.
: %3%nSpotCode reinstallation. %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
62200 FFCustomMsgBox Size of the image to be registered The size of the image to be registered to a Change the image size to 1000 x 1000
to marker is larger than marker exceeds 1000 x 1000 pixels. pixels or less and try again.
1000x1000pixel.
This warning message is displayed when
1000 pixels are exceeded in horizontal or
vertical direction.

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Event Event Source Description Causes Remedies Remarks
62201 FFCustomMsgBox Total number of marker images The number of user marker registrations Delete registered user markers and
registered exceeds the number exceeds the system set value (default: 50). register again.
allowed by the System Setting. Change the following system set value of
the service utility.
15-5: Max. number of marker registrations
(max. 128)
62523 LogUpload ErrorCode: 26002523 An attempt to find log files to be collected  When the client application can be
SubSystem: LogFileUpload resulted in a failure. started:
FileName: LogUpload.exe If the same error occurs every time the
SpotCode: 523 client application is started, manually
ErrorMessage: The failure of pass collect event logs of the client PC, and
acquisition then contact the manufacturer.
 When the client application is disabled to
start:
Check to see that the server application
is up and running. Check also to see that
the host name of the server PC
determined to be target for link of the
shortcut icon is correct. If the same
problem recurs, contact the manufacturer.
62524 LogUpload ErrorCode: 26002524 Creation of the operation folder failed. If this same error occurs every time the
SubSystem: LogFileUpload The program may possibly be defective. client application is started, manually
FileName: LogUpload.exe collect event logs of the client PC, and then
SpotCode: 524 contact the manufacturer.
ErrorMessage: The failure of
making temporary folder
62525 LogUpload ErrorCode: 26002525 It was not possible to collect log files of the If the same error occurs every time the
SubSystem: LogFileUpload client PC. client application is started, manually
FileName: LogUpload.exe An attempt to find log files to be collected collect event logs of the client PC, and then
SpotCode: 525 resulted in a failure or another program is contact manufacturer.
ErrorMessage: The failure of file being used.
movement
62526 LogUpload ErrorCode: 26002526 An attempt to compress a file resulted in a If the same error occurs every time the
SubSystem: LogFileUpload failure. client application is started, manually
FileName: LogUpload.exe Collection of log files may have been failed. collect event logs of the client PC, and then
SpotCode: 526 contact manufacturer.
ErrorMessage: The failure of file
compression
62527 LogUpload ErrorCode: 26002527 File upload failed. Check to see that the server application is
SubSystem: LogFileUpload up and running.
FileName: LogUpload.exe Check also to see that the host name of
SpotCode: 527 the server PC determined to be target for
ErrorMessage: The failure of file link of the shortcut icon is correct.
upload If the same error occurs every time the
client application is started, manually
collect event logs of the client PC, and then
contact manufacturer.

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Event Event Source Description Causes Remedies Remarks
62528 LogUpload ErrorCode: 26002528 It was not possible to start up the client Check to see that the server application is
SubSystem: LogFileUpload application. up and running.
FileName: LogUpload.exe Check also to see that the host name of
SpotCode: 528 the server PC determined to be target for
ErrorMessage: The failure of link of the shortcut icon is correct.
Capsula client application start If the same problem recurs, contact the
manufacturer.
62529 LogUpload ErrorCode: 26002529 It was not possible to start up the Restart the OS.
SubSystem: LogFileUpload LogUpload.exe file. If the same error recurs, contact the
FileName: LogUpload.exe manufacturer.
SpotCode: 529
ErrorMessage: The failure of
LogUpload.exe start
62657 FFCustomMsgBox Settings for the server computer ● Perform settings for the server computer.
has not been finished. Image Link
cannot be set up.
62666 FFCustomMsgBox [62666] Preset database is Nothing particular.
initialized.

+Are you sure?


62670 FFCustomMsgBox Folder used by the system cannot ● Specify another folder.
be specified.
62671 FFCustomMsgBox The folder path has already been ● Specify another folder.
set up for another purpose.
62693 FFCustomMsgBox Failed in drive setting of the client Disk operation (change, removal) has Try again. If there is no improvement,
PC. failed with the client utility or with indicator check the network cable connection.
disk setting. If the above check does not result in
improvement, review the client device
This error may be occurred when settings of the service utility.
increasing client PCs.
62750 SetWiz ErrorCode : %1%nSubSystem The disk tray could not be opened. Manually open the disk tray. %1=Error Code: The code that uniquely
: %2%nSourceFile identifies an error.
: %3%nSpotCode %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)

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Event Event Source Description Causes Remedies Remarks
62770 SetWiz ErrorCode : %1%nSubSystem The font information was not successfully Although displayed characters might %1=Error Code: The code that uniquely
: %2%nSourceFile acquired. become displaced, there is no operational identifies an error.
: %3%nSpotCode problem. If you feel uncomfortable, perform %2=Subsystem: The subsystem where an
: %4%nMessage a reinstallation. error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
62790 SetWiz ErrorCode : %1%nSubSystem The operation log was not successfully The operation log cannot be stored. %1=Error Code: The code that uniquely
: %2%nSourceFile written. Restart. If the same error recurs, perform a identifies an error.
: %3%nSpotCode reinstallation. %2=Subsystem: The subsystem where an
: %4%nMessage error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
62793 SetWiz ErrorCode : %1%nSubSystem Displayed colors could not be adjusted. Although a displayed image may be %1=Error Code: The code that uniquely
: %2%nSourceFile abnormal due, for instance, to a grayed identifies an error.
: %3%nSpotCode portion, there is no operational problem. %2=Subsystem: The subsystem where an
: %4%nMessage If you feel uncomfortable, perform a error occurred.
: %5%n reinstallation. %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)
62794 SetWiz ErrorCode : %1%nSubSystem The image could not be displayed. Although images may be improperly %1=Error Code: The code that uniquely
: %2%nSourceFile displayed, there is no operational problem. identifies an error.
: %3%nSpotCode If you feel uncomfortable, perform a %2=Subsystem: The subsystem where an
: %4%nMessage reinstallation. error occurred.
: %5%n %3=Source File: The program file where
an error occurred.
%4=Spot Code: The location where an
error actually occurred (a unique value
within the program).
%5=Detailed information of an error (details
of the cause, location of occurrence,
reason of occurrence, and other)

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Event Event Source Description Causes Remedies Remarks
64090 FFCustomMsgBox [64090] Preset of the same name Register an existing preset name at the Change the preset name and then retry the
has already been registered. user utility window. operation.

*Change the preset name and


then re-execute.
64200 FFCustomMsgBox Markers selected will be deleted. This confirmation dialog is displayed when
marker deletion has been specified with
marker setting of the user utility.
64310 FFUdfFmtTool Complete format. File formatting was completed normally. No particular action needs to be taken.
64612 FFCustomMsgBox [64612] Initialization of the Preset Nothing particular.
Database has been completed.
67053 SetWiz Exceptional error (message output Instance generation processing has failed. Restart the installation wizard.
by OS). If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
67056 SetWiz Exceptional error (message output A program error occurred. Restart the installation wizard.
by OS). If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
67060 SetWiz Invalid moniter ID : ··· Monitor ID retrieval processing has failed. Confirm that the lut.txt listing is correct. If
(MonitorID : ···) the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
67060 SetWiz Invalid LUT type : ··· LUT type retrieval processing has failed. Confirm that the lut.txt listing is correct. If
(MonitorID : ···) the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
67060 SetWiz Invalid pixel size : ··· Pixel number retrieval has failed. Confirm that the lut.txt listing is correct. If
(MonitorID : ···) the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.

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Event Event Source Description Causes Remedies Remarks


67060 SetWiz Invalid LUT ID : ··· LUTID retrieval has failed. Confirm that the lut.txt listing is correct. If
(MonitorID : ···) the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
67060 SetWiz Invalid LUT interpretation : ··· Incorrect LUT color space information has Confirm that the lut.txt listing is correct. If
(MonitorID : ···) been read in. the same error occurs with correct listing,
perform a reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
67060 SetWiz Exceptional error (message output A program error occurred. Restart the installation wizard.
by OS). If the same error recurs, perform a
reinstallation.
If the reinstallation does not help, confirm
the situation in which the error occurred,
and submit the event log to the
manufacturer.
100000 FFCustomMsgBox A study to which no exclusive
registration is possible exists.
100002 FFCustomMsgBox Exclusive registration is not
possible.
100003 FFCustomMsgBox System logoff
100004 FFCustomMsgBox System is shut down.

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BLANK PAGE

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MC-I

CR-IR 391CL Service Manual

MC: Checks, Replacement and Adjustment of Parts

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MC-II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2009 01 New release (FM5535) All pages

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MC-1

1. Reinstalling the OS and the Application 1.1 Installation Flowchart (DELL PC)
Presented below is the procedure used for installing the CR-IR 391CL-AP from the
OS. Follow the flowchart to install the CR-IR 391CL.

1.2 Preparation

1.3 Installing and Setting Up the OS

1.4 Setting the Network

1.5 RU Settings

1.6 Installing the SQL Server

1.7 Installing the CR-IR 391CL Software

1.8 Settings by the Simplified Setup Wizard

1.9 IIS Network Virus Protection

1.10 Making Checks Using the Service Utility

1.11 Restoring the CR-IR 391CL Config Data

1.12 Operation Check and Initialization after Installation

1.13 Restoring the CR-IR 391CL Configuration Data


(patient information)

1.14 Reconstructing the Image Database

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1.2 Preparation 4. Display the “Display Style Settings” tab by selecting it, and view the
display style currently selected and take a note of it.
■ Backing up images  NOTE 
Make a backup copy of images in advance.
The setting of the button display style cannot be saved by setting-backup
operation. It is necessary to be set up manually after reinstallation.
■ Reviewing the current CR-IR 391CL settings
1. With a study being selected on the Study List window, click “Image
Viewer.”
➔ The Image Viewer window opens.

2. Right-click in the middle portion of the window (anywhere on the


image).
➔ The right-click menu opens.

MC000158.ai

■ Making a backup using the Backup Utility


Make a backup copy of patient information, setup information, and log information.
MC000157.ai

For information on how to make a backup using the Backup Utility, see
“Appendix 1: Backup Utility” under “MU: Maintenance Utility.”
3. From the right-click menu, select [Toolbar Settings] - [Toolbar
Settings].
➔ The “Toolbar Settings” window opens.

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1.3 Installing and Setting Up the OS 1.3.1 Installing and Setting Windows Vista
This section describes how to install Windows Vista.
 NOTE 
When reinstalling the OS, do not connect mouse and keyboard to the adjacent The OS is to be installed in the following situations:
USB ports.  After HDD replacement
After the completion of OS reinstallation processing, reconnect mouse and  After an error occurrence in the OS
keyboard to the specified USB ports.
An attempt to reinstall the OS, with its mouse and keyboard connected to the Items to be readied for OS installation
adjacent USB ports, may cause keyboard entries not to be recognized halfway
 Windows Vista installation DVD
through the OS reinstallation processing.
(Dell Product Recovery DVD (Windows Vista) contained in the PC box.)
 Dell Resource DVD
■ Property sheet (A DVD that stores various drivers.)

OS installation drive C:\  IMPORTANT


C drive only (no other partitions will be  Before formatting the HDD, make backup copy of image data, if any, as required
Partition/format
created.) /NTFS
by the user.
Name FUJIFILM Corporation
Regional settings  Make backup copy of config data (CR-IR 391CL, RU-Config) that stores various
Organization FUJIFILM Corporation
CR-IR 391CL and RU settings, ahead of time.
Indicated on the right-hand side of the PC
Product key
main unit cover.  When making a backup of the configuration data, check the version of the
The default settings when shipped from CR-IR 391CL’s application and take a note of it.
factory CR-IR 391CL:
Computer name CVXXXXXXXX
 Use the User Utility function to back up user setup information items (place
Computer name and
password (XXXXXXXX: Eight-digit manufacture No.) checkmarks to all items).
* Take notes accordingly if changed.
Password system
Protocol used TCP/IP
 NOTES 
“172.16.1.20” when shipped from factory.  If the PC is not connected via the network, the network setup windows will not be
IP address
* Take notes accordingly if changed. displayed while the OS is being installed. To perform network settings, be sure to
Network settings “255.255.0.0” when shipped from factory. connect the PC to the network (connection to the RU) accordingly before
Subnet mask
* Take notes accordingly if changed. installation work.
Used by the work group.
Domain or work group
(The group name remains the default.)  When HDD of a recommended PC model is replaced, check setup details ahead
Automatically logged
of time because the HDD may not be operated unless the PC’s BIOS settings are
This computer’s user fujicr
settings (auto logon on username changed accordingly.
settings) Password system  Driver software installation may be required while Windows Vista is being
Display color True Color (32-bit) installed. In such an instance, use the Dell Resource DVD to install it.
Monitor settings
Display area 1280×1024 (17-inch LCD)

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 Network connection between the CR-IR 391CL and the RU  Windows Vista installation
If the PC is not connected properly via the network in advance, the network setup
windows will not be displayed while the OS is being installed, depending on the ● Changing the boot menu setting and starting from the installation DVD
Windows Vista installer specifications. 1. Turn ON the monitor and PC power switches.
For details, see “3.4 Connecting a Cable Between the RU and Other
Equipment” under “IN: Installation.” ➔ The PC starts running.

1. Use a crossing cable to connect the CR-IR 391CL to the RU or use a 2. Press the <F12> key when “F12 Boot Options” appears at the upper
network cable to connect the CR-IR 391CL to the HUB for network right corner of the window.
connection via the HUB.  NOTE 
If the <F12> key is not pressed with the timeliness, the setup window will not
2. Turn ON the power to the RU. For network connection via the HUB, the
open.
power can be left turned OFF. In such an instance, restart the PC to perform Step 2. above again.

➔ The “Boot Device Menu” window opens.

Boot Device Menu

Onboard or USB Floppy Drive


SATA0-ST3250310AS
Onboard or USB CD-ROM Drive

System Setup
Diagnostics

Use Up/Down arrows to highlight desired item.


Use Enter to select highlighted item.
MC000108.ai

3. Insert the “Windows Vista installation DVD” into the DVD drive.

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4. Select “ Onboard or USB CD-ROM Drive” using arrow keys, and 6. Select “My language is English”.


press the <Enter> key.
➔ The “Press any key to boot from CD or DVD.” message appears on the
bottom of the window.
Boot Device Menu

Onboard or USB Floppy Drive


SATA0-ST3250310AS
Onboard or USB CD-ROM Drive

System Setup AWV22001_E.ai

Diagnostics ➔ The language selection window open.


Use Up/Down arrows to highlight desired item.
Use Enter to select highlighted item.
7. Make the following settings.

Press any key to boot from CD or DVD.


MC000109.ai

5. Press the <Enter> key within three seconds.


 NOTE 
If you do not press the <Enter> key within about three seconds after the “Press
any key to boot from the CD or DVD” message appears on the bottom of the
window, the installation DVD will not be recognized accordingly. AWV22002_E.ai

If such a failure occurs, restart the PC to perform Step 2. to 4. again.


Language to install : English
➔ After a while, the “Window Vista” window opens. Time and currency format : English (United States)
Keyboard or input method : US

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8. Click [Next] . 11. Select “Custom (advanced)”.
 The following window opens.

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AWV22003_E.ai

➔ The “Where do you want to install Windows?” window opens.


9. Click “Install now”.
12. Select “Drive options (advanced)”.
➔ The “Please read the license terms” window opens.

10. Place a checkmark to “I accept the license terms” and click [Next].

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➔ The “Which type of installation do you want?” window opens.

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13. Select “Disc 0 Partition 2 RECOVERY” and select “Delete”. 15. Select “Disc 0 Partition 2 OS” and select “Delete”.

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➔ A confirmation window opens. ➔ A confirmation window opens.

14. Click [OK]. 16. Click [OK].

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➔ The system returns to the “Where do you want to install Windows?” window. ➔ The system returns to the “Where do you want to install Windows?” window.

17. Click [Next].


➔ The OS Installation processing starts.
Upon completion of installation, the “Choose a user name and picture” window
opens.

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n Windows setup 3. Enter “CVxxxxxxxx” in the “Type a computer name” field.
(use upper-case characters to enter the “CV”. xxxxxxxx are for the CV
1. Make the following settings. serial number.)

CBS03005.ai

4. Click .

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 The “Help protect Windows automatically” window opens.

Type a user name (for example, John) : fujicr 5. Select “Ask me later”.
Type a password (recommended) : system
Retype your password : system
Type a password hint : fujicr

 NOTE 
The character string entries in the “Type a password (recommended):” and
“ReType your password:” fields appear as “l”.

2. Click . AWV22015_E.ai

 The “Type a Computer name and choose a desktop background” window  The “Review your time and date settings” window opens.
opens.

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6. Verify the “Time zone”, “Date” and “Time” and click . 9. Enter “system” and click .
If the shown “Time zone”, “Date” and “Time” are not correct, change
it as appropriate and click .

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 NOTE 
The password appear as “l”.

➔ The desktop window opens.


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➥ REFERENCE
 The following window opens.
If the “Welcome Center” window opens, close the “Welcome Center” window.

AWV22018_E.ai

7. Click .
 After a while, the log-in window opens.

8. Remove the “Operating System (for Re-Install)” DVD from the PC.

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n Setting the User Account Control 3. Select “User Accounts”.
Turn off and disable “User Account Control” from prompting for credentials to install
applications, and changing the elevation prompt behavior.

1. Select “Control Panel” from the menu.

AWV22033_E.ai

➔ The “Make changes to your user account” window opens.

4. Select “Turn User Account Control on or off”.

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➔ The “Control Panel” window opens.

2. Select “User Accounts”.

AWV22034_E.ai

➔ The “User Accounts Control” window opens.

5.
AWV22032_E.ai

Click .
➔ The “User Accounts” window opens.

AWV22035_E.ai

➔ The “Turn User Account Control On or Off” window opens.

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6. Remove the checkmark from “Use User Account Control (UAC) to help 8. Enter “system” and click .
protect your computer” and click .

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AWV32020.ai

➔ The “Microsoft Windows” window opens.


 NOTE 
The password appear as “l”.

➔ The “Welcome Center” window opens.

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9. Remove the checkmark from “Run at setup (Welcome Center can be
found in Control Panel, System and Maintenance)” and close the
“Welcome Center” window.
7. Click .
➔ After the PC restart, the log-in window opens.

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1.3.2 Installing the Driver Software  Installing the Dell Resource DVD utility software
For driver software installation, use the utility software on “DRIVERS AND
UTILITIES ALREADY INSTALLED ON YOUR COMPUTER” DVD. To do this, you
1. Insert “DRIVERS AND UTILITIES ALREADY INSTALLED ON YOUR
must first install the utility software on the PC for the CR-IR 391CL. COMPUTER” DVD into the PC.
➔ The “AutoPlay” window opens.
 REFERENCE
To determine what driver software needs to be installed, you can use Device 2. Place a checkmark to “Always do this for software and games” and
Manager. To open Device Manager, perform the following steps: click “Run autoRcd.exe”.

1. Right-click “Computer” from the menu and select “Properties” from


the pull-down menu that opens.
 The “System” window opens.
2. Select ”Device Manager”.
 The “Device Manager” window opens.

The software for items marked “!” in Device Manager is not installed. Install the
driver software for such items.
CBS03014.ai

➔ The “ResourceCD Installation” window opens.

3. Click .

AWV22043_E.ai

➔ A new window opens to indicate that the installation wizard is started.

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4. Click .  Installing the driver software
➔ The “Ready to Install the Program” window opens. Install the following driver software items.
 System Utilities
 Controller drivers
 Video drivers
 Network drivers
 Audio drivers

 NOTE 
Since the drivers to be installed vary with the employed PC model and utility
AWV22045_E.ai
software version, confirm the correct drivers by calling Dell’s Technical Support or
visiting associated home page.
5. Click .
➔ The installation processing starts. After a while, the “InstallShield Wizard ● Installing the System Utilities
Complete” window opens.
1. In the “System Utilities” area, click the “Dell System Software Rev:xx”.
➔ The System Utilities window opens.

AWV22046_E.ai

6. Click .
➔ A utility program starts to display the initial screen.

7. Remove the checkmark from “Click here to prevent this information


from being displayed again.” and close the window.

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2. Scroll the display and click [Extract]. 5. Click [Yes].
➔ The System Utilities-related window opens. ➔ A window opens to indicate that decompressing processing is completed.

CBS03010.ai

6. Click [OK].
CBS03007.ai ➔ The System Software’s setup wizard window opens.

3. Click [Continue].
➔ A window opens to prompt you to confirm a destination targeted for
decompressing the System Software.

CBS03008.ai

4. Click [OK].
CBS03011.ai

➔ A window opens to prompt you to confirm the folder where the file is to be
decompressed.

CBS03009.ai

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7. Click [Next]. ● Installing the Controller drivers
➔ The following window opens.
1. In the “Controller Drivers” area, click the “Intel Chipset Software
Installation Utility Rev:xxx”.
➔ The Controller drivers window opens.

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8. Click [Install].
➔ The System Software’s setup complete window opens.

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2. Scroll the display and click [Extract].


➔ The Controller drivers-related window opens.

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9. Click [Finish].
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➔ The system returns to the System Utilities window.

10. Click [Return].


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3. Click [Continue]. 6. Click [OK].
➔ A window opens to prompt you to confirm a destination targeted for ➔ The following window opens.
decompressing the Controller driver.

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4. Click [OK].
➔ A window opens to prompt you to confirm the folder where the file is to be
decompressed.

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7. Click [Next].
➔ The “License Agreement” window opens.
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5. Click [Yes].
➔ A window opens to indicate that decompressing processing is completed.

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8. Click [Yes]. 10. Checkmark “Yes, I want to restart this computer now.”, and click
➔ The “Readme File Information” window opens. [Finish].
➔ The PC restarts.

11. Enter “system” as the password. Click .

➔ The Dell Resource CD utility software window opens.

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9. Click [Next].
➔ The Controller driver’s setup completion window opens.

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● Installing the Video drivers 3. Click [Continue].
➔ A window opens to prompt you to confirm a destination targeted for
1. In the “Video Device Drivers” area, click “Intel Q43/Q45/G43/G45...”. decompressing the Video driver.
 NOTE 
If there is no checkmark beside the driver name(s) or there are two or more
driver names checkmarked, contact the Dell’s Technical Support.

➔ The Video drivers window opens.

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4. Click [OK].
➔ A window opens to prompt you to confirm the folder where the file is to be
decompressed.

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5. Click [Yes].
➔ A window opens to indicate that decompressing processing is completed.
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2. Scroll the display and click [Extract].


➔ The Video drivers-related window opens.

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6. Click [OK]. 8. Click [Yes].
➔ The Video driver’s setup wizard window opens. ➔ The “Readme File Information” window opens.

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7. Remove the checkmark from “automatically run WinSAT...” and click 9. Click [Next].
[Next]. ➔ Installation processing starts. When the Installation processing completes, the
➔ The “License Agreement” window opens. window stops with the “Click Next to continue” is selected.

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10. Click [Next]. ● Installing the Network drivers
➔ The Video driver’s setup completion window opens.
1. In the “Network (NIC) Drivers” area, click the name of a driver to use
(one that is checkmarked).
 NOTE 
Since the drivers to be installed vary with the employed PC model and utility
software version, confirm the correct drivers by calling Dell’s Technical Support
or visiting associated home page.

➔ The Network drivers window opens.

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11. Select “Yes, I want to restart this computer now.” and click [Finish].
➔ The PC restarts.

12. Enter “system” as the password. Click then .

➔ The Dell Resource CD utility software window opens.

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2. Click [Extract]. 5. Click [Yes].
➔ The Network drivers-related window opens. ➔ A window opens to indicate that decompressing processing is completed.

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6. Click [OK].
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➔ The “Installing Drivers” window opens.

3. Click [Continue].
➔ A window opens to prompt you to confirm a destination targeted for
decompressing the Network driver.

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7. Click [Close].

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4. Click [OK].
➔ A window opens to prompt you to confirm the folder where the file is to be
decompressed.

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● Installing the Audio drivers 2. Click [Extract].
➔ The Audio drivers-related window opens.
1. In the “Audio Drivers” area, click the name of a driver to use (one that
is checkmarked).
 NOTE 
If there is no checkmarked driver displayed, contact Dell’s Technical Support.

➔ The Audio drivers window opens.

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3. Click [Continue].
➔ A window opens to prompt you to confirm a destination targeted for
decompressing the Audio driver.

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4. Click [OK].
➔ A window opens to prompt you to confirm the folder where the file is to be
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decompressed.

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5. Click [Yes]. 7. Click [Next].
➔ A window opens to indicate that decompressing processing is completed. ➔ The Audio driver’s setup complete window opens.

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6. Click [OK].
➔ The Audio driver’s setup wizard window opens.

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8. Click [Finish].
➔ The system returns to the Audio drivers window.

9. Close the Dell Resource CD Utility Software window.

10. Remove the “DRIVERS AND UTILITIES ALREADY” DVD from the DVD
drive.

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 Checking the Device Manager

1. Select “Control Panel” from the menu.


➔ The “Control Panel” window opens.

2. Select “Hardware and Sound”.


➔ The “Hardware and Sound” window opens.

3. Click “Device Manager”.

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➔ The “Device Manager” window opens.

4. Confirm “!” does not appear.

5. Close the “Device Manager” window.

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1.3.3 Setting the OS ■ Regional and language options settings
Perform the following OS-related settings. Prior to performing necessary settings using the Service Utility functions, perform
OS settings according to the region where the equipment is to be installed.
 Regional and language options settings
 Defining the character to be used as a decimal point
 Setting up the taskbar 1. Select [Control Panel] from the menu.
 Checking the monitor settings
➔ The Control Panel is displayed.
 Windows Sidebar Properties If the window is not in the Classic View mode, click “Classic View” to change
 Setting up Power Options the display to Classic View.
 Setting up Windows Update
 Setting up Security Center 2. Double-click [Regional and Language Options].
 Setting up Windows Defender
 Setting up Defragmentation ➔ The [Regional and Language Options] window opens.

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3. Click the “Formats” tab to select a language (region) to use from the
pull-down menu in “Current format”.

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4. Click [Customize this format]. 6. Following examples shown in the table below, enter a date from the
➔ The [Customize Regional Options] window then opens. keyboard in the [Date formats:] box of the [Short date] field.
CAUTION
5. Select the “Date” tab.
A date entered will not be displayed correctly if the order to display “year/
month/day” used in the CR-IR 391CL system is different from that of the OS
date format.
Because this is used for important information, including the date of study
and the like, it is essential to perform a date setting on the OS side carefully
at this step.
For details of settings of the date format used in the CR-IR 391CL
system, see “5.3 System Settings” under “MU: Maintenance Utility.”

Date format used in the OS’ short


Date format used in the CR-IR 391CL
“Date” format
Japanese date (S62.10.07) yy/MM/dd
ANSI long date (1987.OCT.07) yyyy/MM/dd
ANSI short date (1987.10.07) yyyy/MM/dd
American long date (OCT.07.1987) MM/dd/yyyy
American short date (10.07.1987) MM/dd/yyyy
European long date (07.OCT.1987) dd/MM/yyyy
European short date (07.10.1987) dd/MM/yyyy
* Enter directly from the keyboard because some formats are not displayed in the pull-down
menu.

7.
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Similarly, perform settings for the [Long date] field.


 NOTE 
When doing so, observe the order of entering “year/month/day” in the short
date format determined at Step 6 above.

8. Click [Apply].

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9. Select the “Time” tab.

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10. Select [HH:mm:ss] or [H:mm:ss] for the [Time format:] box setting.
CAUTION
Do not use “tt” representation.
The CR-IR 391CL database will not be displayed correctly if [hh:mm:ss tt] or
[h:mm:ss tt] is specified for the time format.

11. Click [OK].


➔ The system returns to the [Regional and Language Options] window.

12. Click [OK].


➔ The system returns to the Control Panel.

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 Defining the character to be used as a decimal point 3. Check to see that the character specified in the “Decimal symbol” field
Select “.” (period) as the character to be used as a decimal point. is “.” (period). If not, change it to “.” (period).
If anything other than a period is selected, an error occurs when you select an If, as a result of the above selection, the same symbol is selected for
image distribution destination with the QA function. the “Digit grouping symbol” and “Decimal symbol” fields, change the
symbol for the “Digit grouping symbol” field.
1. In the “Control Panel” window, double-click “Regional and Language
Options.”
 The “Regional and Language Options” window opens.

2. Make sure that the “Regional Options” tab is selected and click
[Customize].

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 The “Customize Regional Options” window opens.


4. Click [OK].
 The system returns to the “Regional and Language Options” window.

5. Click [OK].
 The system returns to the Control Panel.

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 Setting up the taskbar 3. Select “Notification Area” and remove the checkmark from
Change the taskbar appearance settings in the following way. “Hide inactive icons” ( ➔ ).

1. In the “Control Panel” window, double-click “Taskbar and Start Menu


Properties.”
 The “Taskbar and Start Menu Properties” window opens.

2. Place a checkmark to “Auto-hide the taskbar” ( ➔ ).

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4. Click [OK].
➔ The system returns to the Control Panel.

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 Checking the monitor settings 5. Click [List All Modes...].
 The “List All Modes” window opens.
1. In the “Control Panel” window, double-click “Display settings”.
 The “Display settings” window opens.

2. Double-click the “Personalization”.


 The “Personalization appearance and sounds” window opens.

3. Click “Display settings”.


 The “Display Settings” window opens.
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6. Select “1280 by 1024, True Color (32bit), 60 Hertz” and click [OK].
 The system return to the Display properties window.

7. Click [OK].
 The system returns to the “Display Settings” window.

8. Click [OK].
 The system returns to the “Personalize appearance and sounds” window.

9. Close the “Personalize appearance and sounds” window


 The system returns to the Control Panel.

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4. Click [Advanced Settings...].

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■ Windows Sidebar Properties ■ Setting up Power Options

1. In the “Control Panel” window, double-click “Windows Sidebar 1. In the “Control Panel” window, double-click “Power Options”.
Properties”.  The “Power Options Properties” window opens.
➔ The “Windows Sidebar Properties” window opens.
2. Select “Balanced” and click “change plan settings”.
2. Remove the checkmark from the “Start Sidebar when Windows
starts”.

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3. Select “20 minutes” and click [Save changes].

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3. Click [OK].
➔ The system returns to the Control Panel.

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 The system returns to the “Power Options Properties” window.

4. Return to the Control Panel.

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■ Setting up Windows Update setting ■ Setting up Security Center

1. In the “Control Panel” window, double-click “Windows update”. 1. In the “Control Panel” window, double-click “Security Center”.
➔ The “Windows update” window opens. ➔ The “Windows Security Center” window opens.

2. Click [Change settings]. 2. Click in the “Malware protection”.

3. Click “Show me my available options”.

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➔ The “Change settings” window opens.

3. Select “Never check for updates (not recommended)”. CBS03062.ai

➔ The “Choose an antivirus option” window opens.

4. Click [I have an antivirus program that I’ll monitor myself].


➔ The system return to the “Windows Security Center” window.

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4. Click [OK].
➔ The system return to the “Windows update” window.

5. Return to the Control Panel.

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5. Select “Change the way Security Center alerts me”. ■ Setting up Windows Defender

1. In the “Control Panel” window, double-click “Windows Defender”.


➔ The “Windows Defender” window opens.

2. Select “Tools” and click “Options”.

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➔ The “Do you want to be notified of security issues?” window opens.

6. Click [Don’t notify me and don’t display the icon (not recommended)].
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➔ The “Options” window opens.


5. Return to the Control Panel.
3. Remove the checkmarks from “Use Windows Defender” and click
[Save].

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➔ The confirmation window opens.

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4. Click [Close].
➔ The system returns to the “Tools and Settings” window.

5. Close the “Tools and Settings” window and “Control Panel” window.
➔ The system returns to the desktop screen.

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 Setting up Defragmentation 3. Select “Tools” tab and select .
Disable defrag schedule setting.

1. Select “Computer” from the menu.

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➔ The “Disk Defragmenter” window opens.
➔ The “Computer” window opens.
4. Remove the checkmark from “Run on a schedule (recommended)”
2. Right-click “Local Disk (C:)” and select “Properties”. and click .

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➔ The system returns to the “Local Disk (C:) Properties” window.

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5. Click .

➔ The “Local Disk (C:) Properties” window opens. ➔ The system returns to the “Computer” window.

6. Close the “Computer” window.


➔ The system returns to the desktop screen.

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1.4 Setting the Network 6. Click [Yes].
➔ In a while, the “License Agreement” window opens.
1.4.1 Installing .NET Framework

1. Insert the CR-IR 391CL application CD into the DVD drive.


 NOTE 
Click [Finish] to close “Install Launcher” dialog box in case the dialog box
appears.

➔ The installation start confirmation window opens.

2. Select “Computer” from the menu.


➔ The “Computer” window opens. CBS03069.ai

3. Right-click “D drive” and select “open”.


7. Select the “I agree” radio button, and click [Install].

4. Open folders in the following sequence: “dotNet”, “DNET1.1”, and ➔ Installation processing starts.
When the installation completes, the completion window opens.
“DNET1.1”.

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8. Click [OK].

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5. Double-click “dotnetfx”.
➔ The installation start confirmation window opens.

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9. Open folders in the following sequence: “D drive”, “dotNet”, 12. Click [I accept].
“DNET1.1”, and “DNET1.1SP1”. ➔ Installation processing starts.
When the installation completes, the completion window opens.

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13. Click [OK].
10. Double-click “NDP1.1sp1-KB867460-X86”. 14. Open folders in the following sequence: “D drive”, “dotNet”, and
➔ The confirmation window for starting installation of “.NET Framework 1.1 “DNET1.1”.
Service Pack 1” opens.
15. Duble-click “Install-ASPNET”.
➔ The following window opens.

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11. Click [OK].


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➔ The supplemental end user license agreement window opens.


➔ Upon completion of installation, the system returns to the desktop screen.

16. Restart the PC.


17. When a login window opens after the restart of the PC, enter “system”
as the password. Click .

➔ The desktop window open.

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1.4.2 Setting the IP address 4. Double-click “Local Area Connection”.
Setting the IP address.

1. Select “Control Panel” from the menu.

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➔ The “Local Area Connection Status” window opens.

5. Click .

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➔ The “Control Panel” window opens.

2. Double-click .

➔ The “Network and Sharing Center” window opens.

3. Select “Manage network connections”.

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➔ The “Local Area Connection Properties” window opens.

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➔ The “Network Connection” window opens.


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6. Remove the checkmark from “Internet Protocol Version 6 (TCP/IPv6)”. 8. Select “Use the following IP address” and make the following settings.

I.
II.

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7. Select “Internet Protocol Version 4 (TCP/IPv4)” and click . I. Enter the IP address. (ex. : 172.16.1.20)
II. Enter the Subnet mask. (ex. : 255.255.0.0)

 NOTE 
Enter the IP address and subnet mask that were noted down
before the start of OS installation.

9. Click .
➔ The system returns to the “Local Area Connection Properties” window.

10. Click .
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➔ The system returns to the “Local Area Connection Status” window.
 The “Internet Protocol Version 4 (TCP/IPv4) Properties” window opens.

11. Click .
➔ The system returns to the “Network Connection” window.

12. Close both the “Network Connection” and “Network and Sharing
Center” windows.
➔ The system returns to the desktop screen.

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1.4.3 Adding the Windows Components 4. Put checkmarks for the following items.
Make an additional installation for Windows components. Ÿ ActiveX Installer Service
Ÿ FTP Publishing Service
1. Select “Control Panel” from the menu. Ÿ Web Management Tools
Ÿ .NET Extensibility
Ÿ ASP .NET
Ÿ ISAPI Extensions
Ÿ ISAPI Filters
Ÿ Common Http Features
Ÿ HTTP Logging
Ÿ Security
Ÿ XPS Viewer
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Ÿ Remote Differential Compression
➔ The “Control Panel” window opens. Ÿ Tablet PC Optional Components
Ÿ Telnet Client
2. Double-click [Programs and Features].
Ÿ Windows DFS Replication Service
➔ The “Uninstall or change a program” window opens.
Ÿ Windows Process Activation Service
3. Select “Turn Windows features on or off”.

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➔ The “Windows Features” window opens.

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 NOTE 
Ÿ indicates it is the item to be installed.
Ÿ indicates a part of the items of its lower layer will be installed.
Ÿ When put a checkmark in its check box, all items of its lower layer will be
selected automatically in case there is any lower layer.

5. Click .
➔ Upon completion of installation, the following window opens.

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6. Click [Restart Now].


➔ The PC Restart.

7. When a login window opens after the restart of the PC, enter “system”
as the password. Click .

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1.4.4 Setting the Service 4. Right-click “FTP Publishing Service” and select “Properties”.
➔ The “FTP Publishing Service Properties (Local Computer)” window opens.
1. Select “Control Panel” from the menu.
5. Select “Automatic” from the “Startup type:” pull-down menu and click
[Start] .

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➔ The “Control Panel” window opens.

2. Double-click [Administrative Tools].


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➔ The “Administrative Tools” window opens.


➔ The system returns to the “Service” window.
3. Double-click “Service”.
6. Click [OK] .

7. Close the “Service” window.


➔ The system returns to the “Administrative Tools” window.

8. Close the “Administrative Tools” window.


➔ The system returns to the desktop screen

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➔ The “Service” window opens.

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1.5 RU Settings 1.5.1 Installing the RU PC-TOOL

To perform RU software settings, be sure to observe the procedures shown in the The RU PC-TOOL is a utility (also referred to as the FCR TOOL) that exercises
flow below. RU-AP installation, RU-Config setup, data backup, and other functions.
For the operations of the CR-IR 391CL and RU, it is necessary that the RU PC-
1.5.1 Installing the RU PC-TOOL
TOOL be installed in the CR-IR 391CL system.

 NOTE 
1.5.2 Setting Up and Checking Firewall Settings Before installing the RU PC-TOOL, be sure to confirm that User Account Control is
turned off.

1.5.3 Installing and Registering RU-AP


1. Insert the RU APL Software CD into the CR-IR 391CL’s DVD drive.
➔ The “Set Up PC-TOOL” window automatically opens.

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2. Click [INSTALL]. 4. Click [Next].

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3. Select “For FTP-Server”, and click [SET].


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Be sure to select “For FTP-Server.” If “For Client PC” is selected, installation


cannot be done successfully. 5. Click [Install].
If you have erroneously selected “For Client PC” and clicked [SET], perform
installation again by following the procedure below.
See “Appendix 8 Corrective Procedure to be Performed after
Improper RU PC-TOOL Installation” under “IN: Installation” of the
RU Service Manual.

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6. When the installation completes, click [Finish]. 7. Press the <Enter> key.
➔ The following window opens.

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➔ The following window opens.


8. Press the <Enter> key.
➔ The “Windows Security Alert” window opens.

9. Click [Unblock].

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10. Click [EXIT]. 1.5.2 Setting Up and Checking Firewall Settings

1. Select “Control Panel” from the menu.


➔ The “Control Panel” window opens.

2. Double-click [Windows Firewall].


➔ The “Windows Firewall” window opens.

3. Select “Allow a program through Windows Firewall”.

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➔ The “Windows Firewall Settings” window opens.


11. Remove the RU APL Software CD from the DVD drive, and restart the
PC. 4. Click the “Exceptions” tab.
When the OS has started up and the CR-IR 391CL’s startup window
opens, click in the upper-left corner and then the upper-right corner of
the window.
➔ The Service Utility’s authentication window opens.

12. Click [Cancel] to close the window.

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5. Check to see that “FTP (File Transfer Protocol)” is checkmarked. 6. Check to see that “BmpServer” is checkmarked.

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If the “FTP” item does not exist, perform the procedure described later If “BmpServer” does not exist, perform the procedure described later
in “■ If ‘FTP’ does not exist (Adding a program).” in “■ If ‘BmpServer’ does not exist (Adding a program).”
 NOTE 
“File Transfer Program” or “ftp” may be displayed, instead of “FTP.”

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■ If “FTP” does not exist (Adding a program) 2. Click [Browse...].
➔ The “Browse” window opens.
1. In the “Exceptions” tab of the “Windows Firewall” window,
click [Add program...].

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3. Enter “C:\WINDOWS\SYSTEM32\FTP” in the filename field, and click


[Open].

4. Click [OK] in the “Add a Program” window.


CBS03098.ai ➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.

➔ The “Add a Program” window opens.


5. Make sure that “FTP” is checkmarked.
 NOTE 
“File Transfer Program” or “ftp” may be displayed, instead of “FTP.”

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■ If “BmpServer” does not exist (Adding a program) 2. Click [Browse...].
➔ The “Browse” dialog opens.
1. In the “Exceptions” tab of the “Windows Firewall” window, click [Add
program...].

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3. Select “C:\Program Files\FujiFilm\FCR\TOOL\BmpServer”, and click


[Open].

4. Click [OK] in the “Add a Program” window.


CBS03101.ai ➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.

➔ The “Add a Program” window opens.


5. Make sure that “BmpServer” is checkmarked.

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■ Setting up the FTP port ■ Setting up inetinfo

1. In the “Exceptions” tab of the “Windows Firewall” window, click [Add 1. In the “Exceptions” tab of the “Windows Firewall” window, click [Add
port]. program...].
➔ The “Add a Port” window opens.

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2. In the “Name:” field, enter “FTP_port”.

3. In the “Port number” field, enter “21”.

4. Click “TCP” to select it. CBS03098.ai

➔ The “Add a Program” window opens.

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5. Click [OK]. CBS03099.ai

➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.

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2. Click [Browse...]. 4. Click [Open].
➔ The “Browse” window opens. ➔ The system returns to the “Add a Program” window.

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CBS03100.ai 5. With “inetinfo” being selected, click [OK].


➔ The system returns to the “Windows Firewall” window.
3. In the “File name:” field, enter “C:\WINDOWS\system32\inetsrv\
inetinfo”.

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6. Make sure that “inetinfo” is checkmarked, and click [OK].


➔ The system returns to the “Control Panel.”

7. Close the “Control Panel” window.


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1.5.3 Installing and Registering RU-AP 3. Click [START].

■ Installing the RU-AP Software and Restoring the RU-Config


First, install the RU-AP in the CR-IR 391CL, and then restore the RU-Config. To do
this, use the RU PC-TOOL and perform the procedures set forth in this section.

 NOTE 
Before installing the RU-AP, turn ON the RU power.

● Installing the RU-AP


➥ REFERENCE
This section describes the procedures, by way of example, where settings are
made as follows:
INSTALL VERSION : 1.0
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LANGUAGE : NONE
BRAND TYPE : NONE 4. Enter “RU NAME” and “RU IP ADDR.”
 NOTE 
1. Turn the RU OFF and then turn it ON. Enter the IP address of the RU that has been set on the CR-IR 391CL.
 NOTE 
Although a connection error occurs on the RU side, it will pose no problem to
#1[Input]
subsequent work if you simply clear the alarm.
#2[Input]

2.
FRCH7050.ai

Select “Computer” from the menu and double-click DVD drive (D:).
5. Click [PING].
[Click]

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6. Check the result of PING, and click to close the window. 8. Click [OK].

#2

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#1 9. Select “INSTALL VERSION” and click [OK].


[Check]

“0% loss” should appear.


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● [GOOD indication].
If the following message appears, the result is normal.
| Ping statistics for 172.16.1.10: | CBS03110.ai

| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), |


● [NO GOOD indication]. 10. Make sure that “INCH” is selected for “IP Size Code Setting” (size
system of the IP used).
Other than above is all abnormal.
(The selected IP address of the RU is displayed.)

 NOTE 
In the case of “NO GOOD” indication
See “MT: Machine Troubleshooting” of the RU Service Manual.

7. Click [INSTALL].
[Click]

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FRCH7053.ai

11. If configuration information other than the default settings is used at


➥ REFERENCE the request of the institution, change the settings as described below.
When clicking on [INSTALL], “Under maintenance” appears on the operation
panel of the RU.

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12. Click [SET]. 14. Confirm the installation precautions.
CAUTION
While the flash ROM is being written into, never turn OFF the RU or CR
Console. If you turn OFF the power, the program stored in the memory
becomes damaged and cannot restart.

15. Click [SET].


➔ When you click on [SET], the installation screen opens on the CR Console
display.
While the flash ROM is being written into, the RU’s LED blinks.

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 NOTE 
Do not close the installation screen until the flash ROM write process is
13. Check to see that “172.16.1.20” and “CL0” have been set for “IP completed.
ADDRESS” and “CL NAME”, respectively. If you inadvertently close the installation screen, return to Step 7 and perform
the installation procedure again. The flash ROM write process takes about 8
 NOTE  minutes.
If the “FTP Server IP Address” setting has been changed before the installation
of the RU software, enter the new address.

[Click]

The installation screen appears


on the CR-IR 391CL display.

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While the flash ROM write


process is being performed,
the LED blinks.

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16. Verify that the flash ROM write process is completed, and then press 18. Check the version of the RU software, and close RU PC-TOOL.
the <Enter> key twice.
RU NAME IP ADDRESS RU TYPE VERSION
#1
#1 ru0 172.16.1.11 CR-IRxxx 1.1
[Check]
[Check]

#2

RU TYPE GOOD indication


CR-IRxxx: Model The text is displayed
name of the RU to in black.
be connected is
#2 displayed. NO GOOD indication
[Press 2 times] The text is displayed
“Enter” key FRCH7066.ai in red or the version
number is not
displayed.
17. Click [OK].
#3
[Click]

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 NOTE 
If “NO GOOD” is indicated, go back to Step 1. and perform installation again.

19. Verify that the RU’s LED is extinguished, and then turn OFF the RU.
➥ REFERENCE
The message “Under maintenance” is displayed on the operation panel.
However, turning OFF the RU power does not affect the RU’s functionality.

20. Turn ON the power of the RU.

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● Restoring the RU-Config 4. From “LIST OF EXISTING RU”, select the RU whose data is to be
Perform the procedure set forth below to restore the RU configuration file. restored.

CAUTION
Con iguration(C)

[Select]
EACH RU SETTING
CONNECTION TEST
RU NAME F EXISTING RU

RU IP ADDR

When restoring the following items, never turn OFF the RU since access to RU NAME IP ADDRESS RU TYPE VERSION
the RU’s flash ROM is made in the restoring process.
BACKUP RESTORE
ru7 172.16.1.110 CR-IRxxx V1.0
If you turn OFF the RU, the program on memory will be destroyed, making it ALL RUs SETTING

impossible for the RU to restart.


RU TYPE
SCN ALL DATA
CR-IRxxx: Model name of the RU
SCN LIGHT COLLECTING DATA
to be connected is displayed. FRCH316A01.EPS
SCN OPTICAL DATA
5. From the “RESTORE” pull-down menu, select an item to be restored.
1. Have on hand the FD on which the RU-Config was backed up. Insert
this FD into the FD drive.
Con iguration(C)

EACH RU SETTING

CONFIGURATION
CONNECTION TEST
RU NAME L ST OF EXISTING RU

RU IP ADDR

[Select] HISTORY LOG


2. From the menu, select “All programs” ➔ “Accessories” ➔ “Run”. BACKUP RE

SCN ALL DATA


➔ The “Run” window opens. ALL RUs SETTING SCN LIGHT COLLECTING DATA
SCN OPTICAL DATA
3. Enter “C:\Program Files\FujiFilm\FCR\TOOL\RuPcTool\RuPCTool.exe”
FRCH316A07.EPS

and click [OK].


6. Click [EXECUTE].
➔ The RU PC-TOOL main menu opens.
Con iguration( )

EACH RU SETTING

RU PC-TOOL Ver.3.0
CONNECTION TEST
RU NAME L ST OF EXISTING RU

Configuration(C) Operation(O)
RU IP ADDR
[Click]
EACH RU SETTING BACKUP RESTORE

CONNECTION TEST
RU NAME ru0 LIST OF EXISTING RU
RU NAME IP ADDRESS RU TYPE VERSION NEW
ALL RUs SETTING

FRCH316A08.EPS
RU IP ADDR 172 16 1 10 ru0 172.16.1.10 CR-IRxxx V1.0
MUTL PING MON FTP DELETE

INSTALL VERSION UP EDIT HISTORY EDIT CONFIGURATION


EDIT CL NAME
BACKUP RESTORE
ERROR LOG

EXECUTE EXECUTE

I/O TRACE EXPERT ERROR DB

ALL RUs SETTING


UNINSTALL VERSION UP

FRCH4404.EPS

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7. Select the location of the data to be restored. 9. Reconfirm the location of the data to be restored, and then click [OK].
 NOTE  #2
To restore data from an FD, insert the FD, which stores the data to be [Click]
restored, into the CR-IR 391CL before selecting a data location. If no FD is set #1
[Check]
in its position, you cannot select the FD drive (a:\).
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#1 10. When a message appears to indicate the completion of restore, click


[Click] [OK].
 NOTE 
If the data has been restored from an FD, be sure to click the [OK] button and
then remove the FD.

#2
[Select]

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➔ The system returns to the main menu of RU PC-TOOL.

CBS03118.ai 11. Click in the upper-right corner of the window.


➔ The system returns to the desktop window.
8. Verify that the selected location is displayed, and then click [OK].

#1
[Verify]
The selected location is
displayed.

#2
[Click]

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1.6 Installing the SQL Server 3. Click .
This section shows the procedures used to install the SQL Server.
The SQL Sever is a database for managing images and patient information that are ➔ The CR-IR 391CL application’s setup window opens.
handled by the CR-IR 391CL system. Thus, the CR-IR 391CL, without the SQL
Server installed, does not function.

1. Insert the CR-IR 391CL application CD into the DVD drive.

2. Select “Computer” from the menu and double-click


“DVD RW drive (D:)”.
➔ The installation launcher starts

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 NOTE 
4. Click .
If the “Install .NET Framework” button is active, make the following settings.

I. Click . ➔ A window for language selection opens.

➔ The following window opens.

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II. Click .
5. Select a desired language, and click [Next].
➔ The following window opens. ➔ The command prompt window opens, and installation of the SQL Server
starts.
➔ Installation processing completes.

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III. Click the [Next].


➔ The system returns to the installation launcher window.

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6. Press the <Enter> key.


➔ The command prompt window closes, and the system returns to the
installation launcher.

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1.7 Installing the CR-IR 391CL Software 1.7.1 Installing the CR-IR 391CL

This section shows the installation procedures of the CR-IR 391CL software, menu
and parameter files, and the standard kit CD. 1. Click .

► INSTRUCTIONS
If there is a backup of the config data, be sure to perform installation of the
application of the same version as the one for which the backup was made.
To install the application of a version newer than the one in which backup was
performed, the following procedure becomes necessary.
 Installation of the old-version application in which the backup was taken
 Restoration of the config data
 Update of the application
For details on the procedure, see “Appendix 2: CR-IR 391CL Software
Version Upgrade.”

 NOTE 
Make sure to perform installation processing set forth herein with the PC properly
connected to a network, otherwise intended processing will result in a failure.

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➔ The installer starts, and the “Welcome to the InstallShield Wizard for FCR
Application” window opens.

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2. Click [Next]. 4. Click [Finish].
➔ The “Ready to Install the Program” window opens. ➔ The following window opens.

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5. Click [Yes].
➔ The PC restarts.
3. Click [Install].
➔ In about 2 minutes, a command prompt window opens.
➔ The following window indicating completion of the installation opens.

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1.7.2 Installing a Settings File 2. Select a language to install configuration files, and click [Next].

1. On the installation launcher window, click “CR-IR 391CL Application ➔ The window for selecting the type of monitor opens.
Setup”.
➔ The CR-IR 391CL application’s setup window open.

2. Click .

➔ The “Select language to install Configuration files” window opens.

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3. Select “Color”, and click [Next].


➔ The confirmation window opens.

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4. Click [Yes].
➔ Installation of the configuration file starts.
When the installation completes, the CR-IR 391CL application’s setup window
opens.

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1.7.3 Installing Menu and Parameter Files 2. Select a desired language, and click [Next].
➔ A window opens prompting for confirmation of the parameter file installation.
1. In the installation launcher window,

click .

➔ The window for selecting the study menu language opens.

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3. Select “ON (Software Options required)” and click [Next].


➔ The configuration window opens.
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4. Click [Yes].
➔ Installation of the parameter file starts.
When the installation completes, the CR-IR 391CL application’s setup window
opens.

5. On the installation launcher window, click [Finish].

6. Remove the CD from the DVD drive.

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1.7.4 Installing the Standard Kit CD 5. Remove the CD from the DVD drive.

1. Insert the standard kit CD into the DVD drive. 6. Install the AP key.
See “2. AP Key Installation” in “Appendix 3 Option Key / AP Key
Installation”
2. Select “Computer” from the menu and double-click DVD drive (D:).
➔ The application automatically starts, and a command prompt opens. 7. Restart the PC.

3. When “Press any key to continue...” appears, press the <Enter> key.

4. When “Press any key.” appears, press the <Enter> key.

MC000156.EPS

5. When “Press any key to continue...” opens in the command prompt


window, press the <Enter> key.

MC000314.EPS

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1.8 Settings by the Simplified Setup Wizard
For settings performed by the Simplified setup wizard, see “4.4 Setup by the
Simplified Setup Wizard” under “IN: Installation.”

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1.9 IIS Network Virus Protection 6. Choose the “Security Accounts” tab and then uncheck “Allow
Anonymous Connections” ( ➔ ).
To provide network virus protection, complete the following setup procedures for
IIS.
 Disabling unnecessary accounts that can access the FTP service

 Disabling unnecessary accounts that can access the FTP service


1. From the menu, choose [Control Panel].
 The “Control Panel” window opens.

2. Double-click [Administrative Tools].


 The “Administrative Tools” window opens.

3. Double-click [Internet Information Services].


➔ The “Internet Information Services” window opens. CBS03152.ai

4. Double-click the host name in the left-hand section and then select 7. When the confirmation dialog box opens, click [Yes].
“FTP Sites”, and click “Default FTP Site” in the right-hand section.

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5. From the “Action” menu, choose “Properties.”


8. Click [OK].
➔ The “Default FTP Site Properties” window opens.
 The system returns then to the “Internet Information Services” window.

9. Close the “Internet Information Services” window and “Control Panel”


window.

10. When the confirmation dialog box opens, click [Yes].


 After the PC restarts, the CR-IR 391CL starts automatically.

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1.10 Making Checks Using the Service Utility 1.10.4 Setting the User Account Control (Activate)
Turn on the “User Account Control.”
1.10.1 Running the Simplified Setup Wizard
1. Select [Control Panel] from the menu.
After completion of reinstallation, run the Simplified setup wizard (contained in the
Service Utility) in order to make sure that all necessary settings have been made. ➔ The “Control Panel” window opens.
For more information, see “5. Simplified Setup Wizard” under
“MU: Maintenance Utility.” 2. Double-click “User Accounts”.
For information on how to open the Service Utility, see “2. Starting, Logging- ➔ The “User Accounts” window opens.
in to, and Exiting the Service Utility” under “MU: Maintenance Utility.”
3. Select “Turn User Account Control on or off”.
1.10.2 Checking for Connection with Other Equipment
➔ The “Turn User Account Control on or off ” window opens.
Check for connection with equipment that is setup under “Connected equipment” in
Service settings. 4. Place a checkmark in “Use User Account Control (UAC) to help protect
Connection checks are divided into checking connection to the host equipment and your computer”.
that to the DICOM equipment.
For more information, see “7.3 Connection Check” under “MU: Maintenance
Utility.”

1.10.3 Checking the Date Format


Check to see that the order of entering “year/month/day” is consistent with each
other for the CR-IR 391CL and the OS. MU060214.ai

CAUTION ➔ The following window opens.


Any inconsistency between the date format order used in the CR-IR 391CL
system and that used in the OS may cause necessary information, such as
study date, to be displayed incorrectly.

 Setting of the date format used in the CR-IR 391CL system


For details, see “5.3 System Settings” under “MU: Maintenance Utility.” MU060212.ai

 Setting of the date format used in the OS


For details, see “4. Regional and Language Options Settings” under 5. Click [Restart Now].
“MU: Maintenance Utility.” ➔ The PC restarts.
After a while, the CR-IR 391CL starts up.

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1.11 Restoring the CR-IR 391CL Config Data 2. Select “Back Utility” and click [OK].

Of the information that has been backed up, restore the menu setting information,
setup information, user information, and explanatory information here in this
section. Patient information is to be restored later.

 NOTE 
This section shows the procedures of restoring setting information on the user
environment which is required for test startup. In test startup, a dummy patient will
be registered for checking for proper operation. Such dummy data must be deleted CBS03138.ai

by database initialization after the operation check.


➔ The confirmation window opens.
Since restoration of patient information needs to be performed after such a
checkup procedure, it is not performed at this stage.

CAUTION
When restoring the config data, be sure to perform it for the application of
the same version as the one in which the backup was made.
If versions do not match, it may become necessary to perform installation of
the application again.

1. In the CR-IR 391CL login window, click [Finish]. CBS03139.ai

➔ The “Select Server Application Behavior” window opens.


3. Click [OK].
➔ After the system exits, the “User authentication” window opens.

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4. Type in the username “medicalservice” and the password 6. Click [Restore].
“fieldengineer.” ➔ The “Select folder” window opens.
 NOTES 
 The username and the password both must be all in lowercase letters.
In addition, they should contain no space characters.
 Since the username “medicalservice” is not registered in the pull-down menu,
be sure to enter it from the keyboard.

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7. Click [Browse].
➔ The “Browse For Folder ” window opens.

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5. Click [OK].
➔ The “Main Menu” window opens.

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8. Specify the destination folder to which the information is to be


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restored, and click [OK].
➔ The path of the specified folder is entered and shown in the “Select folder”
field.

➥ REFERENCE
The destination folder for information restoration can also be specified by
directly typing its path into the “Select folder” field.

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9. Click [OK]. 11. Click [Start].
➔ The “Restore” window opens. ➔ The following restoration completed window opens.

10. In the “Select Information to be restored” section, select “Menu


Setting Information”, “System configuration Information”, “User
Information”, and “Explanatory Information.”

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 NOTE 
In the case of restoring “IP use count data”:
I. Checkmark “IP counter information” ( ➔ ).
II. Click [Start].
➔ The “[64402] IP use count data will be restored.” window opens.

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III. Click [OK].


➔ A restoration completed window opens.

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12. Click [OK]. 1.12 Operation Check and Initialization after
➔ The system returns to the “Select folder” window. Installation
13. Click [Cancel]. ■ Checking for proper startup operation
➔ The system returns to the “Main Menu” window. 1. Restart the CR-IR 391CL to make sure that the following applications
automatically start.
14. Click [Finish].  Server application
➔ The system returns to the desktop.  Client application
Visually check the screen to determine whether the following “Select a User”
window successfully opens, meaning that the startup operation has been
performed properly.
● “Select a User” window

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2. Check to see that the indicator icon in the upper-right corner of the
window is not blinking.

3. Click the indicator icon (Event log). On the window that opens,
make sure that there is no error logged.
For more information on the indicator icon, see the CR-IR 391CL
Operation Manual.

4. Check to see that the User Utility can be started.


For information on how to open the User Utility, see “Appendix 2: User
Utility” under “MU: Maintenance Utility.”
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■ Making checks of basic operations 1.13 Restoring the CR-IR 391CL
Make checks of basic operations from study reservation to writing to DVD to verify Configuration Data (patient information)
proper operation.
For information, refer to “5.3 Checking Every Step from the Inputting of Of the data that was backed up beforehand, restore the patient information.
Images to the Saving of Images onto DVD” under “IN: Installation.”
1. Right-click the CR-IR 391CL server icon on the task tray in the bottom-
If there is any option(s) installed, run operation checks on each option on a one-by- right corner of the desktop screen.
one basis.
For details, see “7. Links to Individual Option Items” under “IN: Installation.”

■ Database initialization IN000402.ai

Initialize the database. ➔ Its right-click menu opens.


For information, refer to “7.1 Database Utility” under “MU: Maintenance
Utility.” 2. Click [Backup Utility].
➔ The confirmation window opens.

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3. Click [OK].
➔ After the system exits, the “User authentication” window opens.

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4. Type in the username “medicalservice” and the password 6. Click [Restore].
“fieldengineer” from the keyboard. ➔ The “Select folder” window opens.
 NOTES 
 The username and the password both must be all in lowercase letters.
In addition, they should contain no space characters.
 Since the username “medicalservice” is not registered in the pull-down menu,
be sure to enter it from the keyboard.

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7. Click [Browse].
➔ The “Browse For Folder ” window opens.

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5. Click [OK].
➔ The “Main Menu” window opens.

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8. Specify the destination folder to which information is to be restored,


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and click [OK].
➔ The path of the specified folder is displayed in the “Select folder” field.

➥ REFERENCE
The destination folder for information restoration can also be specified by
directly typing its path into the “Select folder” field.

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9. Click [OK]. 12. Click [OK].
➔ The “Restore” window opens. ➔ The system returns to the “Select folder” window.

10. Select “Patient Information” alone and leave other items unselected in 13. Click [Cancel].
the “Select Information to be restored” section. ➔ The system returns to the “Main Menu” window.

14. Click [Finish].


➔ The system returns to the desktop.

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11. Click [Start].


➔ The restoration completed window opens.

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1.14 Reconstructing the Image Database 3. From the [Tool] menu in the upper-left of the Study List window, select
“Client utilities.”
This section shows the reconstruction procedures of the image database using the ➔ The “Client Utilities” window opens.
storage disk.
What is reconstructed here is the index information as the image database, and
images themselves are not restored. In order to restore images themselves, it is
necessary to retrieve images for each study one by one after completion of the
database reconstruction.

 NOTE 
When performing reconstruction from storage disks, be sure to perform
reconstruction beginning from the oldest dated disk.
In the CR-IR 391CL system, because of its re-verification feature, a study may
possibly be stored spanning more than one disk.
By restoring disks in ascending chronological order, older study information stored
before re-verification is overwritten by newer information.

1. Start the CR-IR 391CL.

2. Insert the storage disk for reconstruction into the internal DVD drive
(drive for storage). MC000162.EPS

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4. Click [Disk Operation]. 6. Select “Studies are updated (studies included in the database are
➔ The “Disk Operation” window opens. deleted and disk studies are registered).” and click [Start].
➔ The “‘Database Restoration (2)” window opens.

MC000165.EPS

➔ When processing completes, the system returns to the “Disk Operation”


window automatically.

7. Click [Close].
➔ The system returns to the “Client Utilities” window.
MC000163.EPS

8. Click [Close].
5. Click [Database Restoration]. ➔ The Client Utilities windows closes.
➔ The “‘Database Restoration (1)” window opens.
 NOTE 
When image database restoration has been done from a storage disk, that
disk is set to “Write disabled.”
Ask the institution’s administrator if it is necessary to write additional data to
the storage disk. If yes, change the disk’s setting from “Write disabled” to
“Write enabled.”

MC000164.EPS

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9. Click [Update] from “List Operations” in the “Study List” window. ■ Verifying image restoration
➔ The restored study data now opens on the list. This section shows the procedures of test-retrieving images of the studies that
have been restored by “image database reconstruction.”

 NOTE 
Here in this section, only one image is to be retrieved and viewed for verification
and not all images are to be restored.

1. In the “Study List” window, select one study and click “Load Disk
Images.”
➔ The “‘Retrieve Images from Disks” window opens.

MC000209.EPS

10. When there are two or more storage disks, repeat Steps 1. through 5
for the number of disks.
MC000210.EPS

2. With the option in the dialog as it is (“For System” being checked),


click the [Retrieve] button.
➔ The “Image retrieve” window opens, and image retrieval starts.

MC000211.EPS

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➔ When the image retrieval finishes, “Retrieve of the study completed.” window 5. With the study being selected appropriately, click [Image Viewer].
opens.
➔ The Image Viewer window opens.

MC000212.EPS

3. Click [OK].

4. On the “Study List” window, make sure that a thumbnail image is


appearing.

MC000214.EPS

6. Make sure that the image is properly displayed, and click “Finish” in
the upper-left corner to close the window.

MC000213.EPS

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2. Service Parts Replacement 2.1 Preparation for Parts Replacement


(for DELL PCs) ■ Dismounting procedure
This section describes ways of replacing parts used in the CR-IR 391CL. 1. Shut down Windows Vista and then turn OFF the power to the CR-IR
391CL-PC.
Target work Reference
Preparation for parts replacement 2.1 Preparation for Parts Replacement 2. Disconnect the CR-IR 391CL-PC power cord from the power supply.
Hard disk 2.2 Hard Disk
 NOTE 
DVD drive 2.3 DVD Drive
FDD drive 2.4 FD Drive Be sure to hold the plug to disconnect the power cord. Disconnecting the
power cord holding the cable may break it.
CPU 2.5 CPU
Memory 2.6 Memory
Motherboard 2.7 Motherboard 3. Disconnect all cables from the rear of the CR-IR 391CL-PC.
Power supply unit 2.8 Power Supply Unit
4. Place the PC in vertical orientation, and secure 1 to 2 meters of
clearance to the front, rear, sides and above it.
➥ REFERENCE
These parts replacement procedures written in this section, “2. Service Parts 5. Pull its handle portion to open the cover.
Replacement (for DELL PCs),” are described on the DELL’s website as well.
6. Lay down the PC flat.

■ Mounting procedure
Reverse the dismounting procedure to mount a part.

 NOTES 
 After finishing the necessary work, check to see that the CR-IR 391CL starts up
normally.
 Perform an operation check on the replaced part(s) by using Dell Diagnostics.
For detailed information, see “4.8 Error Analysis Tool (Dell Diagnostics)”
under “MT: Machine Troubleshooting.”

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2.2 Hard Disk 2.3 DVD Drive
CAUTIONS ■ Dismounting procedure
 Before replacing the hard disk, be sure to make a backup copy of the
database.
1. Place the PC’s enclosure in vertical orientation.
 When performing data backup, be sure to determine the version of the 2. Pull its handle portion to open the cover.
application and take a note of it.
 After mounting a new hard disk and restoring the PC, be sure to perform
reinstallation of the OS and the application.

■ Backing up the database


Using the Backup Utility, make a backup copy of image data and config data.
For detailed information on how to perform backup, see “Appendix 1: Backup
3. Lay down the PC flat.
Utility” under “MU: Maintenance Utility.”
4. Pull the power connector (indicated by the red circle in the figure)
from the DVD drive.
■ Dismounting procedure
1. Make preparations for parts replacement.
For the procedure for making parts-replacement preparations,
see “2.1 Preparation for Parts Replacement.”

2. Disconnect signal cables and power cable from the hard disk.
3. While pushing the right and left drive rails, lift the hard disk assembly
to remove it.
4. Remove the drive rails attached to the left and right sides of the hard
disk assembly.

■ Mounting procedure
Reverse the dismounting procedure to mount a part. MC000202.EPS

After mounting a new hard disk drive, perform installation of the OS and the
application.
For detailed information on the installation procedure, see “1. Reinstalling the
OS and the Application.”

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5. By holding the black connector, disconnect the S-ATA cable (indicated ■ Mounting procedure
by the blue circle in the figure) from the DVD drive.
1. Fix three screws on the side of the DVD drive.
 NOTE 
Do not tighten the screws completely. Secure the screws in a manner where
their unthreaded portion comes just in contact with the drive’s side surface.

2. Make sure that the FD drive has not come off.


3. Put the replacing DVD drive into place.

MC000202.EPS

6. Do the following:

I. While pulling the trigger (indicated by the red circle in the figure) toward the
front,
II. Install the DVD drive by sliding it sideways.
 NOTE 
The trigger is used also for mounting/dismounting the FD drive located
underneath the DVD drive. Therefore, be aware that tilting or moving the PC
main unit during the work may cause the trigger to be disengaged.

4. Check to see that the trigger is returned into its original position.

I. While pulling the trigger (indicated by the red circle in the figure) toward the 5. Attach the power connector that was removed in Step 4 under
front, “■ Dismounting procedure” to the DVD drive.
II. Remove the DVD drive by sliding it sideways.
6. Attach the IDE connector that was removed in Step 5 under
“■ Dismounting procedure” to the DVD drive.
7. Attach the cover that was removed in Step 2 under “■ Dismounting
procedure” into place.
8. Visually check to see from the outside that the DVD drive and the FD
drive are properly mounted.
If it is found to have come off, open the cover of the PC main unit and
take the DVD drive out, and then perform Steps 3 and thereafter.
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2.4 FD Drive 2.5 CPU

■ Dismounting procedure CAUTION


Whenever dismounting/remounting the CPU, be sure to wear a wrist strap to
1. Make preparations for parts replacement.
discharge the buildup of static electricity that is held by the human body,
For the procedure for making parts-replacement preparations, see otherwise, the CPU may be damaged due to static electricity discharged from
“2.1 Preparation for Parts Replacement.” the human body.
2. Disconnect the signal and power cables from the FD drive, and
remove the signal cables from the DVD drive.  NOTE 
3. While pushing the right and left drive rails, lift the FD drive assembly Carefully handle the CPU as it can be damaged easily.
to remove it.
4. Remove the FD drive rails attached to the left and right sides of the FD
■ Dismounting procedure
drive assembly.
1. Loosen the screws on both sides of the heat sink cover (two pieces).
■ Mounting procedure
2. Pull up the front end of the frame upward and remove it.
 NOTES 
 Check to see that the switch on a new FD drive is set to the “CABLE SELECT”
position before mounting the FD drive.

CABLE SELECT
SLAVE
MASTER
Rear of the FD drive

MC000036.EPS

 Connect cables correctly, as illustrated below, paying attention to the FD drive MC000218.EPS

interface cable polarity.


 NOTE 
To motherboard To FD drive The heat sink may be still hot. Allow enough time for it to cool down before you
touch it.

Cable wires are twisted.


3. Wipe off the silicone grease on the mating surfaces between the heat
sink and the CPU with dry cloth.
MC000035.EPS

Reverse the dismounting procedure to mount a part.


4. Slide the CPU socket lever to open the CPU cover.

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5. While pulling the CPU socket lever toward the rear, remove the CPU. 2.6 Memory
 NOTE 
CAUTION
After removing the CPU, be careful not to touch or drop something on the pins
of the CPU socket. Any possible damage to the CPU socket pins may cause Whenever dismounting/remounting memory, be sure to wear a wrist strap to
the PC unable to operate properly. discharge the buildup of static electricity that is held by the human body,
otherwise, the CPU may be damaged due to static electricity discharged from
the human body.

■ Dismounting procedure
■ Dismounting procedure
 NOTE 
1. Make preparations for parts replacement.
Before mounting the CPU, apply clean silicone grease on the mating surfaces
For the procedure for making parts-replacement preparations, see
between the CPU and the heat sink.
“2.1 Preparation for Parts Replacement.”

Reverse the dismounting procedure to mount a part. 2. Open levers on both the right-and-left sides of the memory socket to
remove the memory.

Lever

MC000037.EPS

■ Mounting procedure
1. Set the memory in an upright position and push it in the socket.
➔ When the memory is pushed in the socket, levers located on both the right-
and-left sides will close automatically.

 NOTE 
Pay due attention to the memory mounting direction. A notch is provided on
the terminal side of the memory to prevent it from being pushed in the socket
mistakenly.

2. Restore the PC.


To restore the PC, follow the steps described in “2.1 Preparation for
Parts Replacement” in reverse.

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2.7 Motherboard 3. Disconnect all connectors from the motherboard.
 Signal cables for the hard disk
CAUTION  Signal cables for the FD drive
 Signal cables for the DVD drive.
Whenever dismounting/remounting a motherboard, be sure to wear a wrist  Power cable (for main power supply/CPU power supply)
strap to discharge the buildup of static electricity that is held by the human  USB signal cables
body, otherwise, the motherboard may be damaged due to static electricity
discharged from the human body. 4. Remove screws and dismount the motherboard.

 NOTES 
 User’s equipment-specific information or setup information is stored in the
memory (CMOS) on the motherboard. Prior to replacing a motherboard, be sure ■ Mounting procedure
to jot down such stored data properly.
Reverse the dismounting procedure to mount a part.
 When the motherboard has been replaced, it is necessary to reinstall the option
key, the application key, and the standard options (to be installed from the
standard kit). On the CR-IR 391CL system, optional features do not function after
motherboard replacement. ■ Setting the BIOS
For information on how to reinstall the standard options, see For details of the necessary procedure, see “Appendix 8 Setting the
“4.10 Tasks to be Performed at Motherboard Replacement” under BIOS.”
“MT: Machine Troubleshooting.”

■ Dismounting procedure
1. Make preparations for parts replacement.
For the procedure for making parts-replacement preparations, see
“2.1 Preparation for Parts Replacement.”

2. Remove the following components that are mounted on the


motherboard.
 Memory
 CPU
 Card cage
For the CPU replacement procedure, see “2.5 CPU.”
For the memory replacement procedure, see “2.6 Memory.”

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2.8 Power Supply Unit

■ Dismounting procedure
1. Make preparations for parts replacement.
For the procedure for making parts-replacement preparations, see
“2.1 Preparation for Parts Replacement.”

2. Disconnect power cables from the motherboard and various drives.


 NOTE 
When disconnecting the power cables from the motherboard and drives, take
a note of their wiring routes you can see under the tab in the cabinet frame.
When reconnecting these cables, thread them appropriately being careful not
to get them pinched or bent sharply.

3. Remove the card cage.

4. Press down the green handle located on the power supply unit.
➔ The fastening of the power supply section is disengaged.

5. Slide the power supply unit 2 to 3 cm toward the front of the PC.

6. Raise the power supply unit and remove it.

■ Mounting procedure
Reverse the dismounting procedure to mount a part.

CAUTION
For a PC provided with the source voltage changeover switch (between 115
and 230 VAC), set the PC source voltage according to the voltage supplied to
the institution concerned and then connect the power cable to the power
source.

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3. Updating the Software 3.2 Updating the RU Software


For updating the RU PC-TOOL, see “IN 8” of “CR-IR 391RU Service Manual”.
3.1 Updating the CR-IR 391CL
For updating the RUsoftware, see “MU: 1.12 VERSION UP” of “CR-IR 391RU
For detailed information on how to perform a version update of the CR-IR Service Manual”.
391CL, see “Appendix 2: CR-IR 391CL Software Version Upgrade.”

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Appx MC 1-1

Appendix 1 Setup for Security n Replacing the default password with a new password
Enhancement 1. Simultaneously press the [Ctrl], [Alt], and [Delete] keys.
 The “Windows Security” window opens.
To provide CR-IR 391CL security enhancement, complete the following three setup
procedures.
2. Click the [Change a password] button.
 Replacing the default password with a new password
 The “Change Password” window opens.
 Changing the setup so that the computer prompts for password input at logon
 Defining the minimum character count for the password
3. From the “Change Password” window, perform the following setup
 NOTES  steps.
Settings performed for password change and prompt for password input at login I. Enter the currently used password (system by default).
will not start up the CR-IR 391CL automatically. To have it start up automatically, it II. Enter a new password consisting of no more than seven characters.
is necessary to input the user name and the password on the Windows initial III. Enter the new password again for confirmation.
screen.

4. Click .

 The “Your password has been changed.” is displayed.

5. Click [OK].
 The system returns to the desktop screen.

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■ Changing the setup so that the computer prompts n Defining the minimum character count for the password
for password input at logon
1. Open “Control Panel”.
1. From the menu, enter “control userpasswords2” in the search
area and press the <Enter> key. Double-click and then .

 The “Local Security Policy” window opens.

CBS03149.ai

 The “User Accounts” window opens.

2. Place a checkmark in “User must enter a user name and password to


use this computer.”.

CBS03151.ai

2. Click the mark for and then click .


CBS03150.ai
 The right-hand pane shows the password policy settings.
 The “User Accounts” window opens.
3. Double-click .
3. Click [OK].
 The “Local Security Policy Setting” window opens.
 The system returns to the desktop screen.

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4. Set the number of password characters to “7”.

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5. Click [OK] .
 You are then returned to the “Local Security Policy” window.

6. Close the “Local Security Settings” window.

7. Close the “Administrative Tools” window.

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Appendix 2 CR-IR 391CL Software 9. Click the [x] mark in the “Add or Remove Programs” window to close
it.
Version Upgrade ➔ The system returns to the installation launcher window.

● Uninstalling the CR-IR 391CL system program 10. Click the [Finish] button and remove the CD from the DVD drive.

 NOTE  11. Restart the PC.


In case of a dual-monitor configuration, back up the setting file (C:\Program Files\
FujiFilm\Hobbit\System\FDDSettingInfo.ini) for the free drawing function before
uninstalling the client application.

1. Start up the PC.


➔ The CR-IR 391CL starts up automatically.

2. Shut down the CR-IR 391CL server.

3. Insert the CR-IR 391CL application CD into the DVD drive.

4. Select “Computer” from the menu and


double-click “DVD RW drive (D:)”.
➔ The installation launcher starts up.

5. Click .

➔ The “Program and Features” window opens.

6. Select “FCR Application” and click the [Uninstall] button.


➔ The “Do you wish to delete FCR Application from your computer?” window
opens.

7. Click [Yes].
➔ The Windows Installer goes up and running to start uninstallation processing.

8. Wait until “FCR Application” (in the window where progress bar is
present) disappears automatically.

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● Installing the CR-IR 391CL system program ● Confirmation of version upgrade
 NOTE  1. The software version displayed in the lower-right of the startup
Because the CR-IR 391CL application installer changes the system files, the PC window should be correct.
may be restarted without displaying any confirmation message, depending on the
Windows Installer version. 2. The CR-IR 391CL system should start up unfailingly.
In such cases, log in the system anew and then perform processing continuously.
3. There should be no errors in the event log (Control Panel ➔
1. Log in the system by entering “fujicr” as the username and “system” Administrative Tools ➔ Event Viewer ➔ Windows Logs ➔ Application)
as the password. and the source name “MsInstaller.”
2. Insert the CR-IR 391CL application CD into the DVD drive.

3. Select “Computer” from the menu and


double-click “DVD RW drive (D:)”.
➔ The installation launcher starts up.

4. Click .

5. Click .

6. Click [Next].
➔ The installer starts up and the “Welcome to the InstallShield Wizard for the
FCR Application” window opens.

7. Click [Install].
➔ A window opens to indicate progress of installation processing, which takes
about 2 minutes to finish.

8. Click [Finish].
➔ The system returns to the installation launcher window.

9. Remove the CD from the DVD drive.

10. Restart the PC.


➥ REFERENCE
Settings before version upgrade are taken over as they are after version
upgrade processing is performed.

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Appendix 3 Option Key / AP Key The installation procedure is described below.


The same installation procedure applies to all the option keys.
Installation  NOTE 
When installing an option key or the AP key, network to the CR-IR 391CL system
1. Option Key Installation must have been established properly.
Be sure to check the network connection and then install an option key or the
Install the option keys as follows. application key.

 NOTES 
1. Insert an option key CD into the DVD drive.
 Each option key is supplied on one dedicated CD-ROM for each product.
 After option key installation, be sure to install the AP key. The reason is that
installing the option keys disables the AP key that has been enabled.
2. Select “Computer” from the menu and
double-click “DVD RW drive (D:)”.
CD label Description ➔ A window opens to indicate the completion of installation.
MFP image processing
MFP Key Software – The indication varies with
function
the option key for installation.
DICOM Print Key Software DICOM print function –
Free Layout Print Key
Free layout print function –
Software
IN000443.ai

DICOM Standard CR DICOM CR Storage “Appendix 1” in “Appx IN:


Storage Key Software output function Installation – Appendix”
3. Click [Continue].
➔ A window opens to indicate the completion of installation.
The indication varies with
the option key for installation.

IN000444.ai

4. Click [OK].
➔ The system returns to the desktop screen.

5. Remove the CD from the DVD drive.

6. To install another option key, change the CD and repeat Steps 2


through 5 as appropriate.

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2. AP Key Installation 5. Remove the CD from the DVD drive.

6. Restart the PC.


Install the AP key as follows.

 NOTE 
Install the AP key after all the option keys have been installed appropriately.
The reason is that installing the option keys disables the AP key that has been
enabled, requiring it to be reinstalled anew.

Install the AP key as follows:

1. Insert the AP key CD into the DVD drive.

2. Select “Computer” from the menu and


double-click “DVD RW drive (D:)”.
➔ The installation start window opens.

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3. Click [Continue].
➔ A window opens to indicate the completion of installation.

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4. Click [OK].
➔ The system returns to the desktop screen.

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Appendix 4 Setting the RU-Config II. Click [OK].


➔ The “Select Server Application Behavior” window opens.

 NOTES 
 Verify that Explorer or other application is not running. If any applications are
running, exit them.
 Start the setting work with the CR-IR 391CL shut down accordingly.

■ Preparatory work: Shutting down the CR-IR 391CL


If and when the CR-IR 391CL is up and running, exit it using the following CBS03158.ai

procedure:
III. Select “Exit” and click [OK].

1. If the CR-IR 391CL client is up and running, exit it. 2. If the CR-IR 391CL server is up and running, exit it.
● When in the login window: I. Right-click the icon representing the CR-IR 391CL server in the task tray at
the bottom right of the desktop screen.
I. Click [Finish] in the lower left corner of the login window.
➔ The CR-IR 391CL client terminates and the desktop screen opens.

● When in the Study List window: IN000402.ai

I. Click [Close] in the upper left corner of the Study List window.
 The following right-click menu opens.
➔ The following confirmation dialog box opens.

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II. Click [Shut Down]. ■ Setting the RU-Config
 The confirmation window opens. For setting up RU-Config property, see “MU:1.14 EDIT CONFIGURATION” of
“CR-IR 391RU Service Manual”.

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III. Click [OK].


 The following window opens indicating that the termination is in progress.
 Upon completion of the termination process, The system returns to the
desktop screen.

IV. Make sure that there is no CR-IR 391CL server icon on the task tray.

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■ Checking the Connection

1. Start up the Service Utility.


For the procedure to start up the RU’s Service Utility, see “2. Starting,
Logging-in to, and Exiting the Service Utility” under “MU: Maintenance
Utility.”
➔ The “Service Utility top” window opens.

2. Click [Connection check].


➔ The “Connection Check” window opens.

3. Click the down-arrow button beside [RU0] under “Check


connection to the host equipment” and select the appropriate RU from
the pull-down menu that appears.
➔ Its host name appears. If there is no host name, an IP address appears
instead.

4. Click [Verify connection].


➔ A command prompt window opens.
If the following message is displayed four times on the command prompt
window, the connection is in proper working order.
Reply from 172.16.1.10: bytes=32 time<10ms TTL=128

➥ REFERENCE
Values for “time<10ms” and “TTL=128” in the message above vary depending
on the network status. Connection remains normal even though such values
vary.

5. Click the command prompt window’s button to terminate the


command prompt.
➔ The system returns to the “Connection Check” window.

6. Click [Finish].
➔ The system returns to the “Service Utility top” window.

7. Click [EXIT].
➔ The system returns to the desktop screen.

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Appendix 5 Procedures for Changing 1. Incorporating into the Network


the CR-IR 391CL , RU, and
In compliance with the hospital network specifications, connect the CR-IR 391CL
Printer IP Addresses and RU network cables to the hospital’s network.

This appendix explains about the procedures for changing the CR-IR 391CL, RU,
Printer IP addresses.
The IP addresses need to be changed in the following case:
When the CR-IR 391CL, RU, Printer IP addresses need to be changed for hospital
network management purposes

 NOTE 
If the IP address of the CR-IR 391CL has been changed, it becomes necessary to
change the RU-Config accordingly. Conversely, if the IP address of the RU has
been changed, it is necessary to make a setting change using the CR-IR 391CL’s
Service Utility.
If a setting change is made on either one alone, it becomes impossible to establish
a connection.

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2. Changing the Software Settings 2.1 Changing the CR-IR 391RU IP Address

2.1 Changing the CR-IR 391RU IP Address 1. Change the “RU IP Address” setting.
For details, see “MU 4.3 [1]” of “CR-IR 391RU Service manual”.

2.2 Changing the Printer IP Address


 NOTE 
After changing RU-IP Address, reflect the setting to “FF-WakeOnLAN Utility”.
2.3 Making a setting change using the CR-IR 391CL’s
Service Utility For detail, see “Appendix 6: Setting up WakeOnLAN”.

2.4 Changing the CR-IR 391RU Setting

2.5 Changing the Service PC IP Address


2.2 Changing the Printer IP Address
2.6 Changing the CR-IR 391CL IP Address For the procedure to make the setting, see the Service Manual of the DRYPIX
1000/2000/3000/4000/7000/PRIMA.
See “IN: Installation” in the Service Manual of the DRYPIX 1000/3000.
2.7 Restart the CR-IR 391CL , RU, and Printer See “IN: Installation” in the Service Manual of the DRYPIX 2000.
See “IN: Installation” in the Service Manual of the DRYPIX 4000.
2.8 Verifying the connection after IP address changes See “IN: Installation” in the Service Manual of the DRYPIX 7000.
See “IN: Installation” in the Service Manual of the DRYPIX PRIMA.

 NOTE 
After changing Printer-IP Address, reflect the setting to “FF-WakeOnLAN Utility”.
For detail, see “Appendix 6: Setting up WakeOnLAN”.

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2.3 Making a setting change using 2. Within 3 seconds of the display of the initial window, sequentially click
the CR-IR 391CL’s Service Utility its upper left and upper right corners.
Click the upper left corner first, and then the upper right corner.
 NOTE 
In the case of changing the CR-IR 391CL’s own IP address, making an IP address
change via the control panel of Windows alone does not affect the setting on the
connection destination side. Such a setting will be reflected by opening the “Server
Equipment settings” window in the Service Utility and then clicking the [OK] button.
If the IP address on the “Server Equipment settings” window has not been updated
to the new value, exit the Service Utility once, and perform Steps 1 through 10
again.
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➔ The Service Utility starts up and the “Service Utility top” window opens.
1. On the desktop screen, double-click the icon. ➥ REFERENCE
If you have failed to perform Step 2 within 3 seconds of the display of the initial
➔ The CR-IR 391CL starts. window and the application started up, perform the following procedure and
then take the above Steps 1 and 2 again.
1. To terminate the application, click [Exit] on the login window.
2. Right-click the icon representing the CR-IR 391CL server in the task tray at
the bottom right of the desktop screen.
➔ From the pop-up menu that appears, choose [Shut Down].
For the procedure to exit the CR-IR 391CL when it is up and
running, see “ ■ Preparatory work: Shutting down the CR-IR 391CL”
in “Appendix 4: Setting the RU-Config.”

3. Click [Connected equipment].


➔ The “Setting connection devices” window opens.

4. Click [Image Reader].


➔ The “Settings necessary for the Image Reader” window opens.

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5. Enter the changed IP address (e.g. 172.16.1.11). 8. Check that the new value is shown in the IP address field and then
click [OK].

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6. Click [OK].
➔ The system returns to the “Setting connection devices” window.

7. Click [Server (this equipment)].


➔ The “Server Equipment settings” window opens.

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➔ The system returns to the “Setting connection devices” window.

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9. Click [Film Printer]. 12. Check that the new value is shown in the IP address field and then
➔ The “Settings necessary for the film printer” window opens. click [Finish].

10. Select the printer and click [Change].

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➔ The system returns to the “Service Utility top” window.


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13. Click [Exit].


11. Enter the changed IP address (e.g. 172.16.1.31) and click [Change]. ➔ The system returns to the desktop screen.

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➔ The system returns to the “Settings necessary for the film printer” window.

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2.4 Changing the CR-IR 391RU Setting 2.5 Changing the Service PC IP Address
For the procedure to make the setting, see the Service Manual of the DRYPIX
1. Change the “MASTER CL” setting. 1000/2000/3000/4000/7000/PRIMA.
For details, see “MU:1.15 EDIT CL NAME” of “CR-IR 391RU Service See “IN: Installation” in the Service Manual of the DRYPIX 1000/3000.
manual”.
See “IN: Installation” in the Service Manual of the DRYPIX 2000.
See “IN: Installation” in the Service Manual of the DRYPIX 4000.
2. Change the “FTP Server IP Address” setting.
See “IN: Installation” in the Service Manual of the DRYPIX 7000.
For details, see “MU 4.3 [1]” of “CR-IR 391RU Service manual”.
See “IN: Installation” in the Service Manual of the DRYPIX PRIMA.

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2.6 Changing the CR-IR 391CL IP Address 8. Click [OK].
➔ The system returns to the “Local Area Connection Properties” window.

1. Select [Control Panel] from the menu. 9. Click [OK].


➔ The “Control Panel” window opens. ➔ The system returns to the “Local Area Connection Status” window.

2. Double-click “Network and Sharing Center”. 10. Click [Close].


➔ The “Network and Sharing Center” window opens. ➔ The system returns to the “Network Connections” window.

3. Select “Manage network connection” in the left side of the window. 11. Close the “Network Connections” window.
➔ The “Network Connections” window opens. ➔ The system returns to the desktop screen.

4. Double-click “Local Area Connection.”


➔ The “Local Area Connection Status” window opens.

5. Click [Properties].
2.7 Restart the CR-IR 391CL , RU, and Printer
➔ The “Local Area Connection Properties” window opens.

6. Select “Internet Protocol Version4 (TCP/IPv4)” and click [Properties]. 1. Restart the CR-IR 391CL.
➔ The “Internet Protocol Version4 (TCP/IPv4) Properties” window opens.
2. Restart the RU.
7. Perform the following setup steps:
3. Restart the Printer.
I.

II.
00000430.EPS

I. Enter a new CR-IR 391CL IP address


(e.g., 172.16.1.21).
II. Enter a subnet mask.

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2.8 Verifying the connection after 3. Set the cassette in the RU’s cassette setting unit and make sure that
IP address changes images are transferred to the CR-IR 391CL.

4. Click [EXIT].
➔ The CR-IR 391CL exits and the system returns to the desktop screen.
1. On the desktop, double-click the icon.

➔ The CR-IR 391CL starts up in about one minute.


The RU initialization message appears on the CR-IR 391CL monitor. The RU
becomes available in about two minutes.

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➥ REFERENCE
If the RU initialization message does not appear on the CR-IR 391CL’s
monitor, restart both the CR-IR 391CL and RU.

2. From the CR-IR 391CL user window (Registration), set patient data
and exposure menu, and then click [Study start].
➔ Both the CR-IR 391CL-AP window lamp and the RU panel’s cassette insertion
lamp go on.

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Appx MC 6-1

Appendix 6 Setting up WakeOnLAN 3. Click .

This section describes how to set up the “WakeOnLAN” feature that automatically ➔ The Tool Application Setup window opens.
starts up the Image Reader in conjunction with the startup of the CR-IR 391CL.

1. Installing the WakeOnLAN Utility

1. Insert the CR-IR 391CL application CD into the DVD drive.

2. Select “Computer” from the menu and


double-click “DVD RW drive (D:)”.
➔ The installation launcher starts up.

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4. Click .

➔ The Installation Wizard starts up.

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5. Click [Next]. 7. Click [Next].
➔ A window for selecting the installation destination opens. ➔ Installation starts.
➔ The completion window opens.

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6. Click [Next].
➔ The confirmation window opens.
8. Click [Finish].
➔ The system returns to the Tool Application Setup window.

9. Click [Exit].
➔ The installation launcher exits.

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2. How to Acquire the RU’s MAC Address 3. Click .

1. From the menu, select [All Programs] - [Fuji Film] - [RuPcTool].


➔ RU PC-TOOL starts up.

2. Check the “RU NAME” and “RU IP ADDR” values for the RU you want
to automatically wake up or start up. From the “LIST OF EXISTING
RU,” select the RU to automatically start up, and click [MUTL].

RU TYPE INAppL0008.EPS

CR-IRxxx: Model name of the RU to


be connected is displayed.
4. Check the [MAC Address Display].

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➔ The “RU PC-TOOL/MUTL” window opens.

INAppL0009.EPS

5. Close the “RU PC-TOOL/MUTL” window.


➔ The system returns to the RU PC-TOOL window.

6. Close the RU PC-TOOL window.

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3. How to Acquire
the Printer’s MAC Address
For detail see “2.4 Details of PC-Utility Commands” under “MU:SERVICE
MODE” of the “DRYPIX PRIMA Service Manual”.

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4. Registering the Other Equipment 3. Specify the following settings.

Register the other equipment you want to automatically start up in the following
procedure.
I.

1. From the [Start] menu, select [All Programs]-[Fuji Film]-


[FF-WakeOnLAN Utility].
➔ The “WakeOnLAN Utility” window opens. II. IV.

III.

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I. Enter the MAC address of the other equipment (Ex.: 00-c0-2d-13-4e-37).


II. Enter the IP address of the other equipment (Ex.: 172.16.1.10).
III. Enter the host name of the other equipment (Ex.: ruO).
IV. Make sure that the box is checkmarked (if you just want to register the
equipment only but do not want to wake it up, uncheck the box).

4. Click [OK].
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➔ The system returns to the previous window.

2. From the [Edit] menu, select [Register].


➔ A window to register other equipment opens.

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5. To register the second and subsequent pieces of other equipment, if


any, repeat Steps 2 through 4.

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6. Bring the other equipment into a standby state. 9. When you see that the other equipment has started, click [Save].
➔ The confirmation window opens.
7. Select the other equipment on the list, and click [Select].
➔ The equipment’s MAC address and host name appear on the right side.

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10. Click [Yes].


➔ The system returns to the “WakeOnLAN Utility” window.

11. Perform procedures from No.2 to No.10, register information about


your computer.

12. Click [Exit].


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➔ The confirmation window opens.

8. Click [Send Packet].


➔ The result of sending the packet appears to the right of the button.

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13. Click [Yes].


➔ The system returns to the desktop screen.

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5. Testing Automatic Startup


After setting up the WakeOnLAN feature, check to see that the RU automatically
starts up in conjunction with the startup of the CR-IR 391CL.

1. If the PC is up and running, turn OFF the PC.

2. If the RU is up and running, turn OFF the breaker switch in the lower
portion of the RU’s side.

3. If the DRYPIX PRIMA is up and running, turn OFF the breaker switch in
the lower portion of the DRYPIX PRIMA’s side.

4. Turn ON the RU’s breaker switch alone.

5. Keep pressing the Stand-by switch to bring the RU into stand by state.

6. Turn ON the DRYPIX PRIMA’s breaker switch alone.

7. Turn ON the PC, and start up the CR-IR 391CL application.


At this time, check to see that the RU and DRYPIX PRIMA which has
been in its standby mode turns ON now and startup operation is
performed.

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Appx MC 7-1

Appendix 7 Uninstalling APs 1. CR-IR 391CL


This appendix describes the procedures for uninstalling the following APs: 1. Select “Control Panel” from the menu.
 CR-IR 391CL
 RU-AP ➔ The “Control Panel” window opens.
 RU PC-TOOL
2. Double-click [Program and Features].
➔ The “Program and Features” window opens.

3. Select the FCR Application.


➔ The selected item is then highlighted.

4. Click [Uninstall].
➔ A confirmation window opens.

5. Click [Yes].
➔ The uninstallation window opens.
After a while, a command prompt window opens.

 NOTE 
Although a message saying “Preparing to install” opens on the screen, what is
actually going to be performed is uninstallation.

➔ After some seconds, a message saying “Press any key to continue...” opens
in the command prompt window.

6. Press the <Enter> key.


➔ The command prompt window closes.
Uninstallation processing continues. When it has finished, the system returns
to the “Add or Remove Programs” window.

7. Close the “Program and Features” window and Control Panel.

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2. RU-AP
To uninstall the RU-AP, use the RU PC-TOOL.
For detail see “RU Service Manual”.

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3. RU PC-TOOL
 NOTE 
Use the RU-CD to uninstall the RU PC-TOOL.
Do not uninstall the RU PC-TOOL from “Program and Features” in Control Panel
because an improper uninstallation results.

For detail see “RU Service Manual”.

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Appx MC 8-1

Appendix 8 Setting the BIOS ■ Setup Procedure

1. Turn ON the monitor and PC power switches.


1. Setting the Dell OptiPlex 760 ➔ The PC starts running.

2. Press the <F12> key when “F12 Boot Options” appears at the upper
■ Setup Items right corner of the window.
Set up each value of items in the table below.
3. Select “Performance” – “Multi Core Support” and place a checkmark
Item Description Setup Value to “Enable Multi Core Support”.
Drives SATA-2 Off
Multi Core Support On Multi Core Support
Performance Settings
SpeedStep Off
General Enable Mutli Core Support
Drives
System Configuration
This field specifies whether the p
Video
performance of some application
Performance
Multi Core Support
Intel(R) SpeedStep TM
C States Control
Limit CPUID Value
HDD Acoustic Mode
MCApp06006.ai

➔ When the setting is changed, [Apply] become active at the lower right corner
of the window.

4. Click [Apply].

5. Click [Exit].
➔ The PC restarts.

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MU-I

CR-IR 391CL Service Manual

MU: Maintenance Utility

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MU: Maintenance Utility MU-II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2009 01 New release (FM5535) All pages

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MU-1

1. Overview of Service Utility Functions ■ Service settings


 System
Service utility tools used for installing or servicing the CR-IR 391CL are collectively Performs setup concerning, for instance, the user environment, operating style,
referred to as the “Service Utility.” and image processing.

 REFERENCE  Connected equipment


For backing up or restoring data for servicing purposes, use a utility named Sets the equipment to be connected to the CR-IR 391CL.
“Backup Utility”, which differs from the “Service Utility.” ❍ System gradation correction process setup
The main functions of the Backup Utility are as follows: Sets the gradation correction file (LUT).
 Backup  Linkage function
Backs up patient information, setup information, and log information. Sets a function that can be exercised in coordination with external equipment.
 Restore
Restores patient information and setup information.  Film annotation characters
Sets the character string to be printed at the time of film output and specifies its
 Collecting logs for maintenance purpose
format.
Collects log information.
For details on the Backup Utility, see “Appendix 1: Backup Utility.”  Person name
Specifies the person name format.
This section describes the details of the Service Utility.
The Service Utility has the following functions:
■ Maintenance tools
 NOTE   Database Utility
To operate the CR-IR 391CL system program (including utility programs), Windows Initializes or rebuilds a database.
Explorer must be shut down.
Operating the program with Windows Explorer up and running may cause a  Acquiring EDR backup data
problem, such as system hang-up or media error, to occur. Acquires or stores EDR backup data about a local image.
However, this does not apply when the procedure where to start up from Windows
Explorer is determined.  Connection check
Checks the connections to the equipment that is set through “● Connected
equipment” under “■ Service settings.”
■ Simplified setup  Log display/edit
 Simplified setup wizard Displays or clears the number of IP exposures (IP exposure count).
Opens a wizard that steps you through the process of interactive setup.  Event log display
Starts Event Viewer of the OS.

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2. Starting, Logging-in to, and Exiting  When the PC power is ON


1.
the Service Utility When the CR-IR 391CL is running, right-click the CR-IR 391CL server
icon in the task tray, which is located in the lower right corner of the
desktop screen.
This section describes the procedures for starting, logging-in to, and exiting the
Service Utility.
IN000402.ai

 Starting the Service Utility


 The right-click menu opens.
The procedure for starting the Service Utility differs depending on whether the
CR-IR 391CL system power is ON or OFF. 2. Click [Shut Down].

 When the PC power is OFF 3. When the CR-IR 391CL shutdown message appears, click [OK].
 The CR-IR 391CL shuts down.
1. Turn ON the PC power.
 Windows Vista starts up. After about one minute, the CR-IR 391CL starts.
4. Double-click the icon on the desktop.
2. When the initial window opens, sequentially click its upper left and
 The CR-IR 391CL starts in about 1 minute.
upper right corners within a period of 2 to 3 seconds.
5. When the initial window opens, sequentially click its upper left and
Click the upper left corner first, and then the upper right corner.
upper right corners within a period of 2 to 3 seconds.

Click the upper left corner first, and then the upper right corner.

00000118.ai

 The “ServiceUtilityAuthentication” window opens.


00000118.ai

 The “ServiceUtilityAuthentication” window opens.

MU00001 .ai

MU00001 .ai

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 Logging-in to the Service Utility  Exiting the Service Utility
To log in to the Service Utility, enter a password for authentication.
1. In the “Service Utility top” window, click [EXIT].
For details on Service Utility startup, see under “■ Starting the Service
Utility.”

1. Start the Service Utility.


 The “ServiceUtilityAuthentication” window opens.

MU00001 .ai

2. Enter the password “fieldengineer.”


MU000001.ai

 NOTES 
 The system returns to the desktop screen.
 Enter the password by using 1-byte lower-case characters.
 The entered password characters appear as asterisks (*).

3. Click [OK].
➔ The “Service Utility top” window opens.

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3. Top Window XI. For details on the procedure for “Log display/edit”, see under
“7.4 Log Display/Edit.”
XII. For details on the procedure for “Event log display”, see under
The Service Utility top window, which opens upon login, looks like the figure below. “7.5 Event Log Display.”

I.

II. VIII.
III. IX.
IV. X.
V. XI.
VI. XII.
VII.

MU000028.ai

I. For details on the setup procedure for use with the “Simplified setup
wizard”, see under “5. Simplified Setup Wizard.”
II. For details on the procedure for setting the “System”, see under
“6.1 System.”
III. For details on the procedure for setting the “Connected equipment”, see
under “6.2 Connected Equipment.”
IV. For details on the procedure for setting the “Linkage function”, see
under “6.3 Linkage Function.”
V. For details on the procedure for setting the “Film annotation characters”,
see under “6.4 Film Annotation Characters.”
VI. For details on the procedure for setting a “Person name”, see under
“6.5 Person Name.”
VII. For details on the procedure for “Modality setting”, see under
“6.6 Modality Settings.”
VIII. For details on the procedure for the “Database Utility”, see under
“7.1 Database Utility.”
IX. For details on the procedure for “Acquiring EDR backup data”, see under
“7.2 Acquiring EDR Backup Data.”
X. For details on the procedure for “Connection check”, see under
“7.3 Connection Check.”
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MU-5

4. Regional and Language Options 3. Click the “Formats” tab to select a language (region) to use from the
“Current format” pull-down menu.
Settings
4. Click [Customize this format].
Prior to performing necessary settings using the Service Utility functions, perform ➔ The “Customize Regional Options” window then opens.
OS settings according to the region where the equipment is to be installed.
5. Select the “Date” tab.
1. Select [Control Panel] from the [Start] menu.
➔ The Control Panel is displayed.
If the window is not in the Classic View mode, click [Classic View] to change
the display to Classic View.

2. Double-click [Regional and Language Options].


➔ The “Regional and Language Options” window opens.

MU000403.ai

MU000402.ai

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MU-6
6. Following examples shown in the table below, enter a date from the 9. Select the “Time” tab.
keyboard in the [Short date:] box of the [Date formats] field.
CAUTION
A date entered will not be displayed correctly if the order to display “year/
month/day” used in the CR-IR 391CL system is different from that of the OS
date format.
Because this is used for important information, including the date of study
and the like, it is essential to perform a date setting on the OS side carefully
at this step.
For details of settings of the date format used in the CR-IR 391CL
system, see under “5.3 System Settings.”

Date format used Date format used


in the CR-IR 391CL in the OS’ short “Date” format
Japanese date (S62.10.07) yy/MM/dd
ANSI long date (1987.OCT.07) yyyy/MM/dd
ANSI short date (1987.10.07) yyyy/MM/dd
American long date (OCT.07.1987) MM/dd/yyyy
American short date (10.07.1987) MM/dd/yyyy
European long date (07.OCT.1987) dd/MM/yyyy
European short date (07.10.1987) dd/MM/yyyy MU000404 ai

* Enter directly from the keyboard because some formats are not displayed in the pull-down
menu. 10. Select [HH:mm:ss] or [H:mm:ss] for the [Time format:] box setting.
7. Similarly, perform settings for the [Long date] field. CAUTION
Do not use “tt” representation.
 NOTE 
The CR-IR 391CL database will not be displayed correctly if [tt hh:mm:ss] or
When doing so, observe the order of entering “year/month/day” in the short [tt h:mm:ss] is specified for the time format.
date format determined at Step 6 above.

8. Click [Apply].
11. Click [OK].
➔ The system returns to the “Regional and Language Options” window.

12. Click [OK].


➔ The system returns to the Control Panel.

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 Defining the character to be used as a decimal point 3. Check to see that the character specified in the “Decimal symbol” field
Select “.” (period) as the character to be used as a decimal point. is “.” (period). If not, change it to “.” (period). If, as a result of the
If anything other than a period is selected, an error occurs when you select an above selection, the same symbol is selected for the “Digit grouping
image distribution destination with the QA function. symbol” and “Decimal symbol” fields, change the symbol for the “Digit
grouping symbol” field.
1. In the “Control Panel” window, double-click “Regional and Language
Options.”
 The “Regional and Language Options” window opens.

2. Make sure that the “Formats” tab is selected and click [Customize this
format].

RI000228.ai
RI000226.ai

 The “Customize Regional Options” window opens.


4. Click [OK].
 The system returns to the “Regional and Language Options” window.

5. Click [OK].
 The system returns to the Control Panel.

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5. Simplified Setup Wizard 5.1 Starting the Simplified Setup Wizard


1. Start the Service Utility.
The simplified setup wizard interactively performs the following setup procedures in
the order named. The setup items vary with the selected options. ➔ The “Service Utility top” window opens.

5.1 Starting the Simplified Setup Wizard

5.2 Setting the Date and Time

5.3 System Settings

5.4 Server Equipment Settings

5.5 Setting the Image Reader

5.6 Setting the Film Printer (option)

5.7 Storage Setup for DICOM Storage Device (option)

5.8 Exiting the Simplified Setup Wizard


MU000501.ai

This section describes the procedure to be performed when all the options are
selected. 2. Click [Simplified setup wizard].
➔ The “Setting PC (OS) date/time” window of the Simplified setup wizard opens.

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5.2 Setting the Date and Time 2. Check the date, time, and time zone.
 NOTE 
Carefully check the date and time because they are important values for the
study date and exposure time.

If the date, time, and time zone are incorrect, correct them and then
click [Apply].

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MU000502.ai

3. Click [OK].
1. Click [Date/time change].  The system returns to the “Setting PC (OS) date/time” window.
 The “Date and Time Properties” window opens.
4. Click [Next].
 The “System settings” window opens.

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5.3 System Settings 1. Enter “Institution name represented by single-byte alphanumerics
(essential).”
Use the “System settings” window to perform setup concerning the institution
name, date/time format, and patient name format (Kanji), and the like. 2. Click the downward arrow mark ( ) for “Year/month/day format” to
select it.
CAUTION
If the “year/month/day” format has been changed, be sure to change the
setting of the OS’ “short date” format as well.
For details of the necessary setting, see “4. Regional and Language
Options Settings.”

Setting Description
Japanese date (S62.10.07) Year+YY.MM.DD
 ANSI long date (1987.OCT.07) YYYY.MONTH.DD
ANSI short date (1987.10.07) YYYY.MM.DD
American long date (OCT.07.1987) MONTH.DD.YYYY
American short date (10.07.1987) MM.DD.YYYY
European long date (07.OCT.1987) DD.MONTH.YYYY
European short date (07.10.1987) DD.MM.YYYY
 : Default

3. Click the downward arrow mark ( ) for “Time format”, and then
select a time format.
Setting Description
HH:MM:SS AM 12-hour format
MU000503 ai

 HH:MM:SS 24-hour format


 : Default

4. Ensure that the [Inputting a patient name by multi-byte characters]


check box is not checkmarked.

5. Click [Next].
➔ The [Setting the “Server Equipment”] window opens.

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5.4 Server Equipment Settings 4. Click [Selection] under “Monitor model.”

Use the “Setting the Server Equipment” window to perform setup concerning the ➤ IMPORTANT
CR-IR 391CL server equipment name, software keyboard, monitor, and the like. For a locally procured LCD monitor, be sure to perform the procedure below:
I. Insert an FD where the LUT file is stored into the FD drive.
II. Click “Update” on the “Monitor model selection” window.
III. Select an LUT for the added model and click [OK].

➔ The “Monitor model selection” window opens.

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For details on monitor models, see under “6.2.2 Monitor Settings.”

5. Select a monitor model and then click [OK].


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➔ The system returns to the [Setting the “Server Equipment”] window.

1. Enter the “Equipment name” (host name).  NOTE 


The monitor settings are automatically entered. Although the “Magnified
2. Verify that CVXXXXXXXX is entered as the “Host name” and that Display (%)” setting can be changed, do not change it now.
172.16.1.20 is entered as the IP address.
(NOTE: The “XXXXXXXX” portion represents an 8-digit serial number.) For details, see “6.2.2 Monitor Settings.”

3. To use the software keyboard, put a checkmark in the “Use” check 6. Next, perform the following setup steps (DICOM and disk drive
settings).
box under ( ➔ ).

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● Set up DICOM (Media Storage setting) 2. Enter an AE name (e.g., DVD) in the “AE Name” field under “Media
The procedure for setting information for this equipment concerning DICOM Media Storage setting.”
Storage is described below. DICOM Media Storage is used for image transfer to a
DVD. 3. Click the downward arrow mark ( ) for “Maximum pixel density size
for a stored image”, and then select a maximum pixel density size for
1. Click [DICOM setting]. a stored image.
➔ The “Set up DICOM” window opens. Setting Description
 ST Standard density
HQ High density
 : Default

➥ REFERENCE
Selecting “HQ” decreases the number of images that can be recorded on a DVD.

For the number of images that can be stored when the ST, HQ,
compressed, or uncompressed option is selected, see under “1.6 Image
Storage Performance” of “Product Specifications.”

4. Click the downward arrow mark ( ) for “Whether or not to specify


data compression for stored images”, and then select a stored image
compression option.
Setting Description
 Image data compressed Compresses the image (lossless).
Image data not compressed Leaves the image uncompressed.
 : Default

➥ REFERENCE
Selecting “Uncompressed” decreases the number of images that can be
recorded on a DVD.

For the number of images that can be stored when the ST, HQ,
compressed, or uncompressed option is selected, see under “1.6 Image
MU050007.ai
Storage Performance” of “Product Specifications.”
➥ REFERENCE
The following items shown within the frame on the window above appear only
5. When storing two-byte character (Kanji or other multi-byte character)
when the respective options are installed. information, put a checkmark in the “Multi-byte character setup”

 “Print SCU settings” : DICOM Print option check box under ( ➔ ).


 “Settings for Storage SCU” : DICOM Storage option

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● Set up DICOM (Print SCU setting) 4. Put a checkmark in both the “BasicGrayscalePrint” and “Verification”
The procedure for setting information for this equipment concerning DICOM Print is check boxes under “Presentation Context” ( ➔ ).
described below.
➥ REFERENCE
1. Click the “Print SCU setting” tab. “Verification” is a service class for verifying the connection between DICOM
devices. When verifying the connection, it is necessary to check “Verification.”
For details on connection verification, see under “7.3 Connection
Check.”

5. Click [OK].
➔ The system returns to the [Setting the “Server Equipment”] window.

Click

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2. Enter an AE name (e.g., FCR-CSL) in the “AE Name” field under “Print
SCU setting.”

3. Specify the “Timeout value” (timeout value between DICOM messages:


300).

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● Set up DICOM (Settings for Storage SCU) (option)
The procedure for setting information for this equipment concerning DICOM
Storage output is described below.

1. Click [DICOM setting].


➔ The “Set up DICOM” window opens.

2. Click the “Settings for Storage SCU” tab.

Click

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3. Enter an AE name (e.g., FCR-CSL) in the “AE Name” field under


“Settings for Storage SCU.”

4. Specify the “Timeout value” (timeout value between DICOM messages:


300).

5. Click [OK].
➔ The system returns to the [Setting the “Server Equipment”] window.

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● Disk drive settings 3. Click [View] to specify the drive path.
The procedure for setting the DVD drive that is to be connected to the server ➔ The “Browse for Folder” window opens.
equipment (CR-IR 391CL machine).

1. Click [Disk drive settings].


➔ The “Disk drive settings” window opens.

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4. Select the connected DVD drive (D:) and then click [OK].
➔ The system returns to the “Disk drive settings” window.

5. Click the downward arrow mark ( ) for “Disk format application


type”, and then select a disk format application type (Dedicated
application).
Setting Description
 Not specified Does not provide formatting.
Dedicated application Provides formatting with the dedicated application.
OS Provides formatting with an OS function.
 : Default

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2. Enter a management disk drive name (e.g., DVD) in the “Drive name”
field under [Setting a “Disk Drive for Server Management”].

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6. Click [View] to specify the “Dedicated format application path.” 9. Check what is selected for “Drive to be created” in “Set up “PDI”” and
➔ The “Open” window opens. click [Edit].

MU060209.ai

➔ Notepad starts.

10. Input a facility name.


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11. From the “File” menu, select “Overwrite.”


7. Select “C:\Program Files\FujiFilm\Hobbit\System\ The “Save as...” window opens.
FFUdfFmtToolForVista.exe” on the folder selection window.
➔ “C:\Program Files\FujiFilm\Hobbit\System\FFUdfFmtToolForVista.exe” is input 12. Confirm the “Character Code” and click “Save.”
automatically in the “Dedicated format application path” field.
 NOTE 
8. Input “rD” to the end of the path (“r” represents a single-byte space Select “ANSI” or “Unicode” character code. Input data can be saved only when
and “D” represents a DVD drive path). either “ANSI” or “Unicode” is selected.

➥ REFERENCE
After the input as directed above, the description in the “Dedicated format 13. Select “Close Notepad” from the “File” menu.
application path” field will be as follows. ➔ Notepad window closes and the system returns to the “Disk drive settings”
window.

14. Click [OK].


➔ The system returns to the “Setting the “Server Equipment”” window.
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15. Click [Next].


➔ The “Setting the Image Reader” window opens.

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5.5 Setting the Image Reader 4. Checkmark “Use” in the “Check the box to use Patient information
display” field ( ➔ ).
 NOTE 
To have the patient information be displayed, the relevant setting must be
turned ON also on the RU side.
For details of the procedure to use, see “Appendix 4: Setting the
RU-Config” in “MC: Checks, Replacement and Adjustment of Parts.”

5. Click [Next].
➔ The [Setting the “Film Printer”] window opens (this window does not open if
the option key is not installed).

 If the film printer is not to be connected, proceed as directed under “5.7 Setting
for DICOM Storage Device (option).”
 If the general-purpose file output option is not selected, proceed as directed
under “5.8 Exiting the Simplified Setup Wizard.”

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1. Enter an Image Reader name (default: Image Reader) in the “Equipment


name” field.

2. Enter an Image Reader host name (default: RU0) in the “Host name”
field.

3. Enter an Image Reader IP address (default: 172.16.1.10) in the “IP


Address” field.

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5.6 Setting the Film Printer (option) 1. Click [Add], or select the printer whose settings are to be changed and
then click [Change].
When connecting the film printer (option), perform the film printer setup procedure ➔ The “Adding film printers” or “Changing film printers” window opens.
described below.

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2. Enter a film printer name (e.g., Printer) in the “Equipment name” field.

3. Enter a film printer host name (e.g., fujiprinter) in the “Host name”
field.

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4. Enter a film printer IP address (e.g., 172.16.1.30) in the “IP Address”
field.

5. Enter a film printer AE name (e.g., DRYPIX) in the “DICOM AE name”


field.

6. Enter a film printer port number (e.g., 17238) in the “Port number”
field.

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7. Click [Detailed settings]. 8. Click [Printer model selection].
➔ The “Detailed settings for film printer” window opens. ➔ The “Selecting default settings specific to film printer model” window opens.

MU000513.ai

9. Select a model and then click [OK].


➔ The system returns to the “Detailed settings for film printers” window. In this
instance, the settings for the selected model are displayed as default values.

10. Put a checkmark in both the “BasicGrayscalePrint” and “Verification”


check boxes under “Supported abstract syntaxes” ( ➔ ).
➥ REFERENCE
“Verification” is a service class for verifying the connection between DICOM
devices. When verifying the connection, it is necessary to check “Verification.”
For details on connection verification, see under “7.3 Connection
MU000512.ai
Check.”

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11. Under “Film sizes available for printout”, specify the film sizes that ➥ REFERENCE
can be printed out. Put a checkmark in a check box ( ➔ ). In the default bin number field, specify a default bin that is used for film output
when no collation value (collation based on the identification information) is
12. Click the downward arrow mark ( ) for “Transferable image sizes”, complied with.
and then select a reception image size. For bin numbers, see the printer service manual.
Setting Description
SH Reception image size maximum density (ultra-high density). III. Click [Setting details of bins].
 HQ Reception image size maximum density (high density). ➔ The “Setting details of bins” window opens.
 : Default

13. Click the downward arrow mark ( ) for “Destination for film output”,
and then select a film output destination.
Setting Description
Not specified Complies with the printer setting.
MAGAZINE Delivers the output to a magazine type printer.
 PROCESSOR Delivers the output to the ejection tray on the top of the printer.
BIN_I Delivers the output to the sorter bin. MU000514.EPS

 : Default
IV. In accordance with the selection made under “Bin number identification
information”, double-click the “Key” field and then enter a key.
14. If “BIN_I” (sorter bin) is selected as the “Destination for film output”, If “MPM code” is selected under “Bin number identification information”,
perform the following setup steps: enter an MPM code (e.g., 0200). If “Anatomical region” is selected, enter an
anatomical region name (e.g., CHEST).
I. Click the downward arrow mark ( ) for “Bin number identification
information”, and then specify the bin number identification information.

Setting Description
 MPM code Identifies the output bin by MPM code.
Anatomical region Identifies the output bin by anatomical region.
Not specified Complies with the printer setting.
 : Default

II. Click the or mark for “Default bin number” and then specify the
default bin number, or enter a default bin number from the keyboard.
MU000515.EPS

V. Double-click the “Bin number” field, and then enter a bin number.

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15. If the “Image size specification function for printers” is supported, put 19. Click the downward arrow mark ( ) for “Dealing with an image not
accommodated within the printer’s image area”, and then select the
a checkmark in ( ➔ ). process to be performed for an image that is not accommodated
within the printer’s image area.
(When the DRYPIX Series is used, be sure to check the check box
because the function is supported.) Setting Description
DECIMATE Decimates.
16. If the printer supports 10-bit image prints, put a checkmark in CROP Crops.

( ➔ ).  Not specified Complies with the printer setting.


Does not generate an output because the image is not
FAIL
(When the DRYPIX Series is used, be sure to check the check box accommodated within a recordable image frame.
because the 10-bit image prints are supported.)  : Default

17. Click the downward arrow mark ( ) for “Film type” and then select a 20. Click the downward arrow mark ( ) for “How to magnify an image
film type. size”, and then select an image magnification method.
Setting Description Setting Description
Not specified Complies with the printer setting. Provides interpolation by replicating a most similar neighboring
REPLICATE
CLEAR FILM Selects clear film. color when creating a new pixel for magnification.
 BLUE FILM Selects blue film. BILINEAR Provides bilinear interpolation when magnifying the image.
Selects a paper printout (this option can be selected when a  CUBIC Provides bicubic interpolation when magnifying the image.
PAPER
DICOM printer that can generate a paper output is connected). NONE Does not magnify or reduce the image.
 : Default  : Default
* The DRYPIX Series cannot generate paper printouts.
➥ REFERENCE
18. Click the downward arrow mark ( ) for “Maximum film density  Bilinear interpolation
(Dmax)” and then specify the maximum film density. When a new pixel is to be generated for magnification, its color is created by
averaging the colors of four (linear) neighboring pixels (upper, lower, right,
Setting Description
and left pixels).
Issues an output request to the printer with the maximum
 3.0
density set at 3.0.  Bicubic interpolation
When a new pixel is to be generated for magnification, its color is created by
Issues an output request to the printer with the maximum
3.6
density set at 3.6.
averaging the colors of eight (cubic) neighboring pixels (upper, lower, right,
and left pixels and pixels at four corners).
 : Default

 NOTE 
The printer setting should be basically complied with. This setup step need not
be performed for the DRYPIX Series.
For details, see the printer service manual.

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21. If “CUBIC” was selected in Step 20 as the image magnification 5.7 Setting for DICOM Storage Device (option)
method, enter a smoothening type in the “Smoothening type” field. (If
an image magnification method other than “CUBIC” was selected in When the optional DICOM storage device is to be connected, perform the DICOM
Step 20, do not enter a smoothening type because the “Smoothening storage setup procedure described below.
type” field does not become active.)
 NOTE 
For the DRYPIX Series, only the SMOOTH, MEDIUM, and SHARP options are
selectable (SMOOTH is selected by the default).

22. Click [OK].


➔ The system returns to the “Adding film printers” window.

23. Click [Add].


➔ The system returns to the [Setting the “Film Printer”] window.

24. Verify that the added or changed film printer is displayed in the list.

MU000516.ai

25. Click [Next]. MU050001.ai

➔ The “Settings for DICOM Storage Device” window opens (this window does
not open if the option key is not installed).

 If the general-purpose file output option is not selected, proceed as directed


under “5.8 Exiting the Simplified Setup Wizard.”

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1. Click [Add], or select the DICOM storage device whose settings are to 7. Click [Detailed settings].
be changed and then click [Change]. ➔ The “Advanced settings for DICOM Storage Device” window opens.
➔ The “Addition of DICOM Storage Device” or “Change of DICOM Storage
Device” window opens.

MU050002.ai

MU050003.ai

2. Enter the name of the DICOM storage device in the [Equipment name]
field. 8. Put a checkmark in both the “CRImageStorage” and “Verification”
check boxes under [Supported abstract syntaxes_transfer syntaxes].
3. Enter the host name of the DICOM storage device in the [Host name]
field. 9. Perform setup for [Supported abstract syntaxes_transfer syntaxes] in
accordance with the transfer syntax for the storage device.
4. Enter the IP address of the DICOM storage device in the [IP Address]
field. 10. Select “HQ” as the [Maximum pixel density size receivable].
5. Enter the AE name of the DICOM storage device in the [DICOM AE 11. If the storage device supports multi-byte characters, put a checkmark
name] field. in the “Supported” check box under [Setting multi-byte characters.].

6. Enter the port number of the DICOM storage device in the [Port 12. Click [OK].
number] field.
➔ The system returns to the “Addition of DICOM Storage Device” or “Change of
DICOM Storage Device” window.

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13. Click [Add]. 5.8 Exiting the Simplified Setup Wizard
➔ The system returns to the [Settings for “DICOM Storage Device”] window.

MU000522.ai

1. Click [Finish].
➔ The system returns to the “Service Utility top” window.

The Simplified setup wizard is now closed.

➤ IMPORTANT
For an output device set up using the Simplified setup wizard, be sure to use the
User Utility to perform “Setting a destination for image output.”

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14. Click [Next].


➔ The Simplified setup wizard complete window opens.

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6. Service Settings 6.1 System


Perform basic setup for the CR-IR 391CL system as directed below.
The service settings are used, for instance, for a system configuration change or
version upgrade.
1. Start the Service Utility.
➔ The “Service Utility top” window opens.

2. Click [System].
➔ The “System settings” window opens.

MU000015.ai

MU000002.ai

Name Description
System Performs basic setup for the CR-IR 391CL system.
Performs setup for the equipment to be connected to the
Connected equipment
CR-IR 391CL.
Linkage function Sets the function to be exercised in coordination with another system.
Film annotation Sets the character string to be output onto film and specifies its
characters format.
Person name Performs setup for the conversion of an input person name.
Modality settings Perform LUT setting corresponding to each modality.

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3. Click the downward arrow mark ( ) for 4. Double-click the “Setup value” field on the right-hand side.
to open the pull-down
menu, and then select the category to be displayed.
➔ The items classified under the selected category appear in the “Setup item
list.”
The following categories are selectable:
 Localize setting Setup value field
Settings related to the date (year/month/day) and time.
MU000003.ai

 Setting for institution


Settings related to a hospital name. 5. Change the setup value.
 Setting for entering patient name For details on the settings, see under “■ Settings accessible from the
Settings related to patient name input. “System settings” window.”
 Setting for image collection
Settings related to an image read. ● If the double-clicked field looks like (direct input
 Setting for image browsing field)
Settings related to image display format changes in the viewer window. I. Enter desired text from the keyboard.
 Setting for general-purpose file output
Settings related to the output of a general-purpose file that can be viewed ● If the double-clicked field looks like (pull-down
with another tool.
menu)
 Image incidental information
Setting related to the image process change flag. I. Click the downward arrow mark ( ) for and
 Print format select a desired setup item from the pull-down menu.
Settings related to image output.
 Film character setting ● If the double-clicked field looks like (upward and
Settings related to a character string that is output together with an image. downward arrow marks)
 Setting for output function I. Click the or and change the value as desired, or enter a desired value
Settings related to image output. from the keyboard.
 Operation (low frequency) setting
Settings related to operations. 6. Click [OK].
 Setting for analysis
➔ The system returns to the “Service Utility top” window.
Settings related to log acquisition.
 Settings for endoscopic image import
Settings for support to import of endoscopic images.
 All
All the above settings.

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■ Settings accessible from the “System settings” window
● Localize setting
Number Setup item name Option Description Remarks
1-1 Date display format ❍ 0 : Japanese date (S62.10.07) Date format (commonly applied to all date expressions including birth Simplified setup wizard
 1 : ANSI long date (1987.OCT.07) date input, display, and film output).
❍ 2 : ANSI short date (1987.10.07)
❍ 3 : American long date (OCT.07.1987) * The date format to be specified here must be the same, in terms of
❍ 4 : American short date (10.07.1987) order of “year/month/day”, as the OS’ date format.
❍ 5 : European long date (07.OCT.1987)
❍ 6 : European short date (07.10.1987) For details see “4. Regional and Language Options Settings.”

1-2 Time display format ❍ 0 : HH:MM:SS AM (12-hour format) Sets the time display format. Simplified setup wizard
 1 : HH:MM:SS (24-hour format)
 : Default setting, *: Note

● Setting for institution


Number Setup item name Option Description Remarks
2-1 Facilities name em-size Up to 15 2-byte characters. Sets a hospital name (2-byte characters). Simplified setup wizard
2-2 Institution name en-size Up to 60 1-byte characters. Sets a hospital name (1-byte characters). Simplified setup wizard
2-3 Institution information 1 40 bytes max. Medical institution information that is output as a footer on a paper This option item is not used.
(Use paper print.) printout.
2-4 Institution information 2 40 bytes max. Medical institution information that is output as a footer on a paper This option item is not used.
(Use paper print.) printout.
2-5 Institution information 3 40 bytes max. Medical institution information that is output as a footer on a paper This option item is not used.
(Use paper print.) printout.
2-6 Institution information 4 40 bytes max. Medical institution information that is output as a footer on a paper This option item is not used.
(Use paper print.) printout.
2-7 Institution logo mark 255 bytes max. A path to a hospital mark (JPEG, etc.) that is output onto a paper This option item is not used.
(Use paper print.) printout.
2-8 System name for which ( PC) Simplified setup wizard
search conditions are
displayed on the study list
 : Default setting, *: Note

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● Setting for entering patient name
Number Setup item name Option Description Remarks
3-1 Whether an input column for ❍ Yes : Displays a Kanji patient name. Specifies whether or not to display a Kanji patient name. Simplified setup wizard
kanji patient name is displayed  No : Does not display a Kanji patient name.
or not.
3-2 Character string length of 1 to 64 ( 10) Specifies the patient ID character string length. Do not change the patient ID
patient ID character string length after an
(up to 64 characters) operation.
Since the number of input characters
is limited, you may not able to conduct
a search by patient ID.
3-3 Padding method of patient ID  0 : No Padding Specifies the patient ID padding method.
❍ 1 : Pad with zero to the head (0001234567)
3-4 Default patient ID value to be (max 10 characters)
given when the actual patient
ID is unavailable in the data
received via DICOM
communication from the
ultrasound device.
 : Default setting, *: Note

● Setting is also possible with the user utility.


Number Setup item name Option Description Remarks
4-1 Whether to use guidance  Yes : Enable (Not used.)
function on the exposure ❍ No : Disable
screen.
4-2 Whether to perform automatic  Yes : Perform automatic output. (Not used.)
output of the studies re- ❍ No : Does not perform automatic output.
verified (previously-verified
studies which were verified
once again after necessary
modifications have been
applied).
 : Default setting, *: Note

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● Setting for image collection
Number Setup item name Option Description Remarks
5-1 IP size selection  0 : Inch Specifies the IP size code (specifies whether the inch or metric sizes are
(inch/metric) ❍ 1 : Metric used to represent the 14"×14"/35cm×35cm size and 14"×17"/35×43cm
size).
5-2 System ID (A-Z) A to Z ( A) System ID (A to Z). (The system ID is a machine-specific ID and used,
for instance, for study number automatic issuance.)
5-3 Set number: 1 Set number minimum value. (This value must be smaller than the set
Minimum value number maximum value.)
5-4 Set number: 1 to ZZ ( 9Z) Set number maximum value. (This value must be greater than the set
Maximum value number minimum value.)
5-5 Whether Pantomography ❍ Yes : Performs a pantomography process. Specifies whether or not to perform a pantomography process (perform
processing is executed or not.  No : Does not perform a pantomography a trimming process when the pantomography menu is selected and the
process. image size is 12×10inch size).
5-6 Whether GS conversion for  Yes : Provides conversion. Specifies whether or not to provide GS conversion for
six Ts/1824 images is ❍ No : Does not provide conversion. 18×24cm/8×10inch standard-density images.
performed or not.
 : Default setting, *: Note

● Setting for image browsing


Number Setup item name Option Description Remarks
6-1 Display unit of measurement  0 : cm Specifies the unit in which the length and the heart-to-ribcage ratio are
result ❍ 1 : Inch displayed.
6-2 Number of rows displaying 1 to 10 ( 3) Position selection window grid size (number of columns).
additional image information
6-3 Number of lines displaying 1 to 15 ( 7) Position selection window grid size (number of rows).
additional image information
 : Default setting, *: Note

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MU-30
● Setting for general-purpose file output
Number Setup item name Option Description Remarks
7-1 Path name at general-purpose (255 characters max.) General-purpose file output destination. This option item is not used.
file output destination at the
time of automatic output.
7-2 General-purpose file format at  0 : JPEG Lossy General-purpose file format for automatic output This option item is not used.
the time of automatic output. ❍ 1 : Bitmap
7-3 General-purpose file reduction 1 to 100 ( 100) General-purpose file image reduction ratio (%) for automatic output (valid This option item is not used.
rate % at the time of automatic for JPEG and BMP files).
output.
7-4 General-purpose file image ❍ 0 : Super High : Superhigh image quality General-purpose file image quality (compression ratio) for automatic This option item is not used.
quality at the time of automatic (low-energy compression). output (valid for JPEG files).
output (compressibility)  1 : High Quality : High image quality
<effective when JPEG is (standard-energy compression).
selected> ❍ 2 : Standard : Standard image quality (high-
energy compression).
7-5 Name generation rule for ❍ 0 : ImageNumber General-purpose file name generation rules. This option item is not used.
general-purpose file at the “Img” + “serial number.”txt
time of output.  1 : Type1 * If the host name length exceeds 10 characters when Type1 or Type2 is
“Host name” + “date” + “serial number.”txt selected, the application performs an automatic edit to reduce the
Host name: 10 characters max.; date: 2 length to 10 characters.
characters at all times; serial number: 4
characters at all times
❍ 2 : Type2
“Patient ID” + “_” + “study date (year/
month/day) + “_” + “ANK anatomical
region” + “_” + “serial number” + “_” +
“host name.”txt
Patient ID: 16 characters max.; study
date: 6 characters at all times; host
name: 10 characters max.
7-6 Name generation rule for ❍ 0 : ImageNumber Name generation rules to be applied to a situation where an endoscope This option item is not used.
general-purpose file at the  1 : Type1 study image is automatically output as a general-purpose file.
time of output (For studies ❍ 2 : Type2
other than CR).
7-7 Default character strings to be - (max 64 characters) Default character strings to be output to a patient information text file. This option item is not used.
output to patient information
text file.
 : Default setting, *: Note

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MU-31
● Linkage with the receipt computer
Number Setup item name Option Description Remarks
8-1 Whether support is provided ❍ Yes : Provides support. This option item is not used.
or not to linkage with the  No : Does not provide support.
receipt computer.
8-2 Device model linked to the  0 : None This option item is not used.
receipt computer. ❍ 1 : SANYO
❍ 2 : STANDARD
❍ 3 : TOSHIBA
❍ 4 : FUJITSU
❍ 5 : Dynamics
8-3 Host name of receipt Up to 16 1-byte characters This option item is not used.
computer ( Newve)
<Linkage=SANYO>
8-4 Internet Protocol address of  192.168.100.50 This option item is not used.
receipt computer
<Linkage=SANYO>
8-5 Port number for connecting to 1 to 65535 ( 9031) This option item is not used.
receipt computer
<Linkage=SANYO>
8-6 Cable format requesting ❍ 0 : A01 This option item is not used.
patient information to receipt  1 : A51
computer
<Linkage=SANYO>
8-7 Inquiry time-out value second 1 to 20 ( 15) This option item is not used.
<Linkage=SANYO>
8-8 Preferential destination for ❍ 0 : Local DB This option item is not used.
patient information search  1 : ReceiptComp.
<Linkage=SANYO>
8-9 Shared folder for linkage with MAX255 This option item is not used.
the receipt computer
<Linkage= other than
SANYO>
8-10 Shared folder monitoring 1 to 300 ( 5) This option item is not used.
interval [sec] on linkage with
the receipt computer
<Linkage= other than
SANYO>
8-11 Port number for receiving 1 to 65535 ( 5011) This option item is not used.
cable messages from the
receipt computer
<Linkage=FUJITSU>
 : Default setting, *: Note

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MU-32
Number Setup item name Option Description Remarks
8-12 Receipt time-out value [msec] 1 to 1000 ( 1000) This option item is not used.
of continuous cable messages
from the receipt computer
<Linkage=FUJITSU>
 : Default setting, *: Note

● Setting for image link


Number Setup item name Option Description Remarks
9-1 Whether support is provided ❍ 0 : None This option item is not used.
or not to Image Link as well as  1 : SANYO
its linkage device model. ❍ 2 : STANDARD
9-2 Pipe name when named pipe McssPIDSycService This option item is not used.
is communicated
<Link age=SANYO>
9-3 Whether patient ID is acquired ❍ Yes : Automatically acquires the patient ID. This option item is not used.
from the care card  No : Does not automatically acquire the
automatically when beginning patient ID.
to inspect it newly or not?
9-4 Required cable response 1 to 20 ( 5) This option item is not used.
time-out value second when
the pipe is connected
<Linkage=SANYO>
9-5 User name when the pipe is fujicr This option item is not used.
connected
<Linkage=SANYO>
9-6 Password when the pipe is system This option item is not used.
connected
<Linkage=SANYO>
9-7 Shared folder monitoring 100 to 60000 ( 500) This option item is not used.
interval [msec] on Image Link
<Linkage=STANDARD>
 : Default setting, *: Note

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MU-33
● Image incidental information
Number Setup item name Option Description Remarks
11-1 Activation of the image ❍ Yes : Validates the flag. Specifies whether the image process change flag should be validated or
processing modification flag  No : Invalidates the flag. invalidated for an image processing parameter change.
 : Default setting, *: Note

● Print format
Number Setup item name Option Description Remarks
12-1 Type specification of film  0 : Margin depend on image ID Specifies the paintout type of a margin (background) outside the image
margin (blank part) (default:Transparent) display area. Conforms to the first frame if a format other than single is
Either transparent or black depending used.
on the image information. Transparent if
nothing is specified by the image
information.
❍ 1 : Margin depend on image ID (default:Black)
Either transparent or black depending
on the image information. Black if
nothing is specified by the image
information.
❍ 2 : Transparent Margin (Fix)
Transparent at all times.
❍ 3 : Black Margin (Fix)
Black at all times.
12-2 Trimming volume [mm] 0 to 25 ( 0) Specifies the trimming amount [mm] (except for mammography).
(excluding Mammo)
Trimming amount * Be sure to enter one or two 1-byte characters from the keyboard.

12-3 Whether or not there is a ❍ Yes : Generates framed image prints. Specifies whether bordered or borderless prints should be generated
frame on the image when  No : Generates frameless image prints. when 35×43cm/14×17inch, 35×35cm/14×14inch, 26×36cm, 24×30cm/
18×24 Single is formatted 10×12inch, or 18×24cm/8×10inch film is printed in the following patterns:
14×17, 14×14,18×43 / 8×10. ❍ 35×43cm/14×17inch
 Single format prints of a 35×43cm/14×17inch size image
 Single format prints of a 35×35cm/14×14inch size image
 Single format prints of an 18×43cm size image
❍ 35×35cm/14×14inch
 Single format prints of a 35×35cm/14×14inch size image
❍ 26×36cm
 Single format prints of a 10×14inch size image
❍ 24×30cm/10×12inch
 Single format prints of a 10×12inch size image
❍ 18×24cm/8×10inch
 Single format prints of an 18×24cm/8×10inch size image

* If the output format is displaced, the image border is not displayed.


 : Default setting, *: Note
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MU-34
Number Setup item name Option Description Remarks
12-4 Whether or not there is a ❍ Yes : Generates framed image prints. Specifies whether bordered or borderless prints should be generated
frame on the image when  No : Generates frameless image prints. when an 18×43cm size image is printed onto 35×43cm/14×17inch film in
14×17, 18×43LR, 2on1 are the LR or 2-on-1 format.
formatted.
* If the output format is displaced, the image border is not displayed.
12-5 Whether or not there is a ❍ Yes : Generates framed image prints. Specifies whether bordered or borderless prints should be generated
frame on the image when  No : Generates frameless image prints. when a 35×43cm/14×17inch, 18×43cm, or 18×24cm/8×10inch size
14×17, 18×43, 8×10, 4on1 are image is printed onto 35×43cm/ 14×17inch film in the 4-on-1 format.
formatted.
12-6 Whether or not there is a ❍ Yes : Generates framed image prints. Specifies whether bordered or borderless prints should be generated
frame on the image when  No : Generates frameless image prints. when a 18×24cm size image (100% size) is printed onto 26×36cm film in
2on1 display of L&R breast the LR or 2-on-1 format.
images on B4 film (equal to
18×24) is formatted.
12-7 Whether or not there is a  Yes : Generates framed image prints. Specifies whether framed or frameless prints should be generated when (Not used.)
frame in the 8×10 mammo ❍ No : Generates frameless image prints. a 18×24cm/24×30cm size mammographic image is printed onto
Single image formatted onto 26×36cm film in the single format or when a 18×24cm size
B4 film. mammographic image is printed onto 18×24cm/8×10inch film in the
single format.
12-8 Whether or not there is a  Yes : Generates framed image prints. Specifies whether framed or frameless prints should be generated when
frame in the output image ❍ No : Generates frameless image prints. a 18×24cm size (100%-size) image is printed.
equal to 1824.
12-9 Setting of menu code in which [Dialog setup] (?3??) Specifies a menu code that does not print out the scale.
scale is not displayed
(effective when setting is such For the setup procedure, see under * This setting is valid for images that are to be framed.
that image frame is added). “■ Details of [dialog setup].” * This setup can also be performed variously for each MPM code. Up to
eight MPM codes can be specified (a wildcard character may be used
to specify the MPM codes).
12-10 Specification of age display  0: Age : Displays the age. Specifies the age display format.
form Japanese version Example) 25 years
old, 1 year and 8 * For DATE display, “Date display format” selected from “Localize
months old, 1 month setting” is used.
and 10 days old, 13
days old.
Non-Japanese Example) 25Y, 1Y8M,
version 1M10D, 13D.
Displays the birth date.
❍ 1: Date of birth Generates an output
Japanese version in “born on DATE”
form.
Non-Japanese Generates an output
version in “DATE B” form.
 : Default setting, *: Note

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MU-35
Number Setup item name Option Description Remarks
12-11 Specification of right and left ❍ 0 : None Specifies whether or not to output the right-and-left image reversal mark.
reversing mark display form Prints out no right-and-left reversal
mark.
❍ 1 : R-reverse
Not reversed: Displays no right-and-left
reversal mark.
Reversed: Displays “Я.”
 2 : AP or PA
Not reversed: Displays “AP.”
Reversed: Displays “PA.”
12-12 Whether or not film character ❍ 0 : None Specifies whether or not display the film annotation character areas
area display is available when Does not generate a film output. when 35×43cm/14×17inch, 35×35cm/14×14inch, 26×36cm, or 18×24cm/
18×24-Single is formatted ❍ 1 : Only area 1 8×10inch film is printed in the following patterns:
half-size Film Displays film annotation character area ❍ 35×43cm/14×17inch
14×17-Single/4on1, 1 only.  Single or 4-on-1 format prints of a 35×43cm/14×17inch size image
18×43-LR/2on1/4on1, 8×10- ❍ 2 : Only area 2  LR, 2-on-1, or 4-on-1 format prints of a 18×43cm size image
4on1 format, and 8×10 film Displays film annotation character area  4-on-1 format prints of a 18×43cm/8×10inch size image
size. 2 only. ❍ 35×35cm/14×14inch
 3 : Both  Single format prints of a 35×35cm/14×14inch size image
Displays both film annotation character ❍ 26×36cm
areas.  Single format prints of a 10×14inch size image
❍ 18×24cm/8×10inch
 Single format prints of a 18×24cm/8×10inch size image
See under “■ Film annotation character areas 1 and 2.”
12-13 Film character area size when  0 : Standard Specifies the film annotation character area size for a situation where
a film equal to 14×17 size is ❍ 1 : Large 35×43cm/14×17inch, 35×35cm/14×14inch, 26×36cm, or 18×24cm/
output. 8×10inch film is printed in the following patterns:
❍ 35×43cm/14×17inch
 Single format prints of a 35×43cm/14×17inch size image
❍ 35×35cm/14×14inch
 Single format prints of a 35×35cm/14×14inch size image
❍ 26×36cm
 Single format prints of a 10×14inch size image
❍ 18×24cm/8×10inch
 Single format prints of a 18×24cm/8×10inch size image
12-14 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where a 35×43cm/ 14×17inch size image is printed
half-size Film 14×17-Single/ For the setup procedure, see under onto 35×43cm/14×17inch film in the single or 4-on-1 format.
4on1 is formatted (default “■ Details of [dialog setup].”
rule) * The settings are valid for all exposure menus.
When performing setup for each MPM code, use setup item No.12-26.
See under “■ Film annotation character areas 1 and 2.”
 : Default setting, *: Note

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MU-36
Number Setup item name Option Description Remarks
12-15 Film character area position [Dialog setup] ( 1131) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where a 43×35cm/ 17×14inch size image is printed
Single/4on1 half-size Film For the setup procedure, see under onto 43×35cm/17×14inch film in the single or 4-on-1 format.
17×14 (horizontal half-size)- is “■ Details of [dialog setup].”
formatted (default rule) * The settings are valid for all exposure menus.
When performing setup for each MPM code, use setup item No.12-27.
See under “■ Film annotation character areas 1 and 2.”
12-16 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where an 18×43cm size image is printed onto
half-size Film For the setup procedure, see under 35×43cm/14×17inch film in the LR, 2-on-1, or 4-on-1 format.
18×43-LR/2on1/4on1 is “■ Details of [dialog setup].”
formatted (default rule) * The settings are valid for all exposure menus.
When performing setup for each MPM code, use setup item No. 12-28.
See under “■ Film annotation character areas 1 and 2.”
12-17 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where an 18×24cm/8×10inch size image is printed
18×24-Single is formatted For the setup procedure, see under onto 35×43cm/14×17inch film in the 4-on-1 format or an 18×24cm/
half-size Film 8×10-4on1 “■ Details of [dialog setup].” 8×10inch size image is printed onto 18×24cm/8×10inch film in the single
format and 8×10 size film format.
(default rule)
* The settings are valid for all exposure menus.
When performing setup for each MPM code, use setup item No.12-29.
See under “■ Film annotation character areas 1 and 2.”
12-18 Film character area position [Dialog setup] ( 1131) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where a 90°-rotated 8×10inch/18×24cm image is
8×10 and 18×24-Single (90 For the setup procedure, see under printed onto 18×24cm/8×10inch film in the single format.
degree-rotation available) are “■ Details of [dialog setup].”
formatted. (default rule) See under “■ Film annotation character areas 1 and 2.”

12-19 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas 1
and rotation when Osumi Film and 2 for a situation where a 35×35cm/14×14inch size image is printed
14×14- Single is formatted For the setup procedure, see under onto 35×35cm/14×14inch film in the single format.
(default rule) “■ Details of [dialog setup].”
* The settings are valid for all exposure menus.
12-20 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas
and rotation when Single is (default) for a situation where a 10×14inch size image (100% size) is
formatted onto B4 film (equal For the setup procedure, see under printed onto 26×36cm film in the single format.
to 10×14) “■ Details of [dialog setup].”

12-21 Film character area position [Dialog setup] ( 1131) Specifies the position and rotation of film annotation character areas
and rotation when Single is (default) for a situation where a 14×10inch size (26×36cm landscape)
formatted onto B4 film (equal For the setup procedure, see under image (100% size) is printed onto 26×36cm film in the single format.
to 14×10 horizontal B4) “■ Details of [dialog setup].”
(default rule)
 : Default setting, *: Note

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MU-37
Number Setup item name Option Description Remarks
12-22 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas
and rotation when LR on B4 (default) for a situation where an 18×24cm size image (100% size) is
film (equal to 18×24) is For the setup procedure, see under printed onto 26×36cm film in the LR format.
formatted (default rule) “■ Details of [dialog setup].”

12-23 Film character area position  0010 [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas
and rotation when 2on1 (default) for a situation where an 18×24cm size image (100% size) is
display on B4 film (equal to For the setup procedure, see under printed onto 26×36cm film in the 2-on-1 format.
18×24) is formatted (default “■ Details of [dialog setup].”
rule)
12-24 Film character area position [Dialog setup] ( 0010) Specifies the position and rotation of film annotation character areas
and rotation when 10×12 size (default) for a situation where a 10×12inch/24×30cm size image is
film and 2430-Single are For the setup procedure, see under printed onto 24×30cm/10×12inch film in the single format.
formatted (default rule) “■ Details of [dialog setup].”

12-25 Film character area position [Dialog setup] ( 1131) Specifies the position and rotation of film annotation character areas
and rotation when 10×12 size (default) for a situation where a 10×12inch/24×30cm size image is
film, 2430-Single (90 degree- For the setup procedure, see under printed onto 24×30cm/10×12inch film in the single format (90° rotated).
rotation available) are “■ Details of [dialog setup].”
formatted. (default rule)
12-26 Film character area position [Dialog setup] ( None) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where a 35×43cm/14×17inch size image is printed
half-size Film For the setup procedure, see under onto 35×43cm/14×17inch film in the single or 4-on-1 format.
14×17-Single/4on1 is “■ Details of [dialog setup].”
formatted (user definition 1) * Perform setup for each MPM code (up to 8 pieces, wildcard characters
unavailable).
* The above settings take precedence over the settings defined under
setup item No.12-14.
See under “■ Film annotation character areas 1 and 2.”
12-27 Film character area position [Dialog setup] ( None) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where a 43×35cm/ 17×14inch size image
Single/4on1 half-size Film For the setup procedure, see under (14×17inch landscape) is printed onto 35×43cm/14×17inch film in the
17×14 (horizontal half-size)- is “■ Details of [dialog setup].” single or 4-on-1 format.
formatted (user definition 2)
* Perform setup for each MPM code (up to 8 pieces, wildcard characters
unavailable).
* The above settings take precedence over the settings defined under
setup item No.12-15.
See under “■ Film annotation character areas 1 and 2.”
 : Default setting, *: Note

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MU-38
Number Setup item name Option Description Remarks
12-28 Film character area position [Dialog setup] ( None) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where an 18×43cm size image is printed onto
half-size Film For the setup procedure, see under 35×43cm/14×17inch film in the LR, 2-on-1, or 4-on-1 format.
18×43-LR/2on1/4on1 is “■ Details of [dialog setup].”
formatted (user definition 3) * Perform setup for each MPM code (up to 8 pieces, wildcard characters
unavailable).
* The above settings take precedence over the settings defined under
setup item No.12-16.
See under “■ Film annotation character areas 1 and 2.”
12-29 Film character area position [Dialog setup] ( None) Specifies the position and rotation of film annotation character areas 1
and rotation setting when and 2 for a situation where an 18×24cm/8×10inch size image is printed
18×24- Single is formatted For the setup procedure, see under onto 35×43cm/14×17inch film in the 4-on-1 format or an 18×24cm/
half-size Film 8×10-4on1 “■ Details of [dialog setup].” 8×10inch size image is printed onto 18×24cm/8×10inch film in the single
format and 8×10 film size format.
format (user definition 4)
* Perform setup for each MPM code (up to 8 pieces, wildcard characters
unavailable).
* The above settings take precedence over the settings defined under
setup item No.12-17.
See under “■ Film annotation character areas 1 and 2.”
12-30 Position and rotation setting in [Dialog setup] ( None) Specifies the position and rotation of film annotation character areas 1
film character area when and 2 for a situation where the image overlaps with a film annotation
image and film character area For the setup procedure, see under character area.
come in succession (user “■ Details of [dialog setup].”
definition 5) See under “■ Film annotation character areas 1 and 2.”

12-31 Position and rotation setting in [Dialog setup] ( None) Specifies the position and rotation of film annotation character areas 1
film character area when and 2 for a situation where the image overlaps with a film annotation
image and film character area For the setup procedure, see under character area.
come in succession (user “■ Details of [dialog setup].”
definition 6) See under “■ Film annotation character areas 1 and 2.”

12-32 Image display position ❍ Yes : Moves to the film top. Specifies the image output position for a situation where a 15×30cm,
specification when 43×43  No : Does not move. 35×35cm/14×14inch, or 43×43cm/17×17inch size image is printed onto
Single is formatted half-size 35×43cm/14×17inch film in the single format.
Film 15×30 and 35×35 (part
display)
12-33 Setting for validity/invalidity of ❍ Yes : Reduces the image to 18×24cm/8×10 Specifies whether a 35×43cm/14×17inch, 35×35cm/14×14inch, or
reduced output onto an inch film size. 24×30cm/10×12inch size image in the single format should be reduced
8×10film  No : Generates a 100%-size image. and output to 18×24cm/8×10inch film.
See under “■ Output film determination sequence”
12-34 Reduction ratio when 2 on 1  0 : 86% Specifies the print reduction ratio for a situation where an 18×24cm size
display of L&R breast images ❍ 1 : 100% image is printed onto 26×36cm film in the LR or 2-on-1 format.
on B4 film (equal to 18×24) is
printed out.
 : Default setting, *: Note

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MU-39
Number Setup item name Option Description Remarks
12-35 Setting for Whether or not an ❍ Yes : Generates a magnified print. When 35×43cm/14×17inch film is loaded, the 35×43cm or 35×35cm
expansion print is executed  No : Does not generate a magnified print. standard-density 1-image format is magnified and printed onto the
when an image with the 35×43cm/14×17inch film. When 35×35cm/14×14inch film is loaded, the
standard density format print 35×35cm standard-density 1-image format is magnified and printed onto
is output. the 35×35cm/14×14inch film.
 : Default setting, *: Note

● Film character setting


Number Setup item name Option Description Remarks
13-1 Whether or not EDR mode is  Yes : Generates an output. Specifies whether or not to output EDR mode settings to the film.
displayed. ❍ No : Does not generate an output.
* The letter output to the film is A for the AUTO mode, S for the SEMI
mode, F for the FIX mode, and S for the SEMI-X mode.
13-2 Whether or not image  Yes : Generates an output. Specifies whether or not to output image processing conditions to the
processing conditions are ❍ No : Does not generate an output. film.
displayed.
13-3 Whether or not L value, S  Yes : Generates an output. Specifies whether or not to output the L value, S value, and CS/SS
value, CS, and SS information ❍ No : Does not generate an output. information to the film.
are displayed.
13-4 Whether or not exposure time  Yes : Generates an output. Specifies whether or not to output the exposure time to the film.
is displayed. ❍ No : Does not generate an output.
* The Japanese version outputs the title “Exposure date” to the left of the
exposure time. Non-Japanese versions output “EXP:.”
13-5 Whether or not routine and  Yes : Generates an output. Specifies whether or not to output the routine/pair information to the film.
class processing information ❍ No : Does not generate an output.
are displayed. * Film output example: RT-01, TS101

13-6 Whether or not menu names  Yes : Generates an output. Specifies whether or not to output an exposure menu name to the film.
are displayed. ❍ No : Does not generate an output.
13-7 Whether or not compression ❍ Yes : Generates an output. Specifies whether or not to output the image compression code
code is displayed.  No : Does not generate an output. information to the film.

* The Japanese version outputs the title “Compression ratio” to the left of
the image compression code information. Non-Japanese versions
output “CC:.”
13-8 Whether or not barcode is  Yes : Displays a barcode. Specifies whether or not to output a barcode number to the film. Barcode is not supported.
displayed. ❍ No : Does not display a barcode.
 : Default setting, *: Note

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Number Setup item name Option Description Remarks
13-9 Setting for the maximum value 0 to 64 ( 20) Specifies the maximum number of 1-byte patient name characters to be
of en-size character numbers printed out.
for the patient names to be
film-output. * If the employed setting is greater than the default value (20), the other
information may not fit in a film annotation character area.
13-10 Setting for the maximum value 0 to 64 ( 10) Specifies the maximum number of Kanji patient name characters to be
of em-size character numbers printed out.
for the patient names to be
film-output. * If the employed setting is greater than the default value (10), the other
information may not fit in a film annotation character area.
13-11 Setting for right/left justification  0 : Left (left alignment) Specifies whether the patient name should be right-aligned or left-
of patient names. ❍ 1 : Right (right alignment) aligned.
13-12 Setting for the maximum value 0 to 64 ( 20) Specifies the maximum number of 1-byte exposure menu name
of en-size character numbers characters to be printed out.
for the exposure menu names
to be film-output. * If the employed setting is greater than the default value (20), the other
information may not fit in a film annotation character area.
13-13 Setting for the maximum value 0 to 64 ( 16) Specifies the maximum number of Kanji exposure menu name
of em-size character numbers characters to be printed out.
for the exposure menu names
to be film-output. * If the employed setting is greater than the default value (16), the other
information may not fit in a film annotation character area.
13-14 Setting for right/left justification  0 : Left (left alignment) Specifies whether the exposure menu name should be right-aligned or
of the exposure menu names. ❍ 1 : Right (right alignment) left-aligned.
13-15 Activation of automatic  Yes Specifies whether the automatic editing function for the format definition
generation function for film ❍ No file should be enabled or disabled.
annotation character format.
 : Default setting, *: Note

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● Setting for output function
Number Setup item name Option Description Remarks
14-1 Whether or not retry has been  Yes : Performs a retry. Specifies whether or not to perform a retry after the occurrence of an
executed after an abnormal ❍ No : Performs no retry. output abnormality.
output was made.
14-2 Status acquisition timing of ❍ 0 : At print At print : Acquires the status at the time of printing.
DICOM printer  1 : Polling Polling : Acquires the status periodically.
14-3 Arbitrary setting of DVD  Yes Specifies whether or not to be essential to DVD burning for the image
burning for storage ❍ No storage.
Yes : Essential
No : Not essential
14-5 Whether annotation  Yes Specifies whether or not to embed annotation information in the images Setting is also possible with the user
information will be embedded ❍ No for film output. utility.
in the images for film output. Yes : Annotation information will be embedded in the images for film
output.
No : Annotation information will not be embedded in the images for film
output.
14-6 Whether annotation  Yes Specifies whether or not to embed annotation information in the images Setting is also possible with the user
information will be embedded ❍ No for general-purpose file output. utility.
in the images for general- Yes : Annotation information will be embedded in the images for
purpose file output. general-purpose file output.
No : An annotation information will not be embedded in the images for
general-purpose file output.
 : Default setting, *: Note

● Operation (low frequency) setting


Number Setup item name Option Description Remarks
15-1 The maximum registration 10000 to 200000 ( 200000). Specifies the maximum number of patients to be registered (patient
number of patient information information FIFO maximum count).
15-2 The maximum registration 10000 to 60000 ( 60000). Specifies the maximum number of studies (study information FIFO
number of study information maximum count).
15-3 Status acquisition timing of ( 6)
DICOM printer
15-4 Timeout occurring prior to ( 5)
study termination
15-5 Dummy15005 ( 50)
 : Default setting, *: Note

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● Setting for analysis
Number Setup item name Option Description Remarks
19-1 Log acquisition of ❍ 1 : No DICOM print log acquisition.
DICOMPrintSCU  1 : Yes
communication ❍ 2 : Yes (details).
19-2 Log acquisition of FRUPMain ❍ 1 : No Log acquisition.
control communication  1 : Yes
19-3 Log acquisition of FRUP ❍ 1 : No Log acquisition.
connection watch  1 : Yes
19-4 Log acquisition of FRUP ❍ 1 : No Log acquisition.
image connection  1 : Yes
19-5 Trace log acquisition when ❍ 1 : No Output process trace log acquisition.
image is output  1 : Yes
19-6 Log acquisition of DICOM ❍ 1 : No DICOM verification log acquisition.
verification SCU  1 : Yes
❍ 2 : Yes (details).
19-7 Log acquisition of DICOM ❍ 1 : No DICOM storage SCU log acquisition.
storage SCU  1 : Yes
❍ 2 : Yes (details).
19-8 Collect image data for 0 to 60000 ( 2000). The number of studies to be collected when deleting personal
maintenance logs (For the information (all studies are collected when no personal data is deleted.)
number of studies)
19-9 Arbitrary settings for ❍ 1 : No DICIOM storage SCP log acquisition (Not used.)
acquisition of DICOM storage  1 : Yes
SCP log ❍ 2 : Yes (details).
 : Default setting, *: Note

● Settings for endoscopic image import


Number Setup item name Option Description Remarks
20-1 Support availability on ❍ 0 : None Endoscope image acquisition support and reception method. This option item is not used.
endoscopic image import and ❍ 1 : M-Receive
the receiving system  2 : FTP
20-2 Receiving folder for (Max. 255 characters) Endoscope image acquisition reception folder name. This option item is not used.
endoscopic image import
 : Default setting, *: Note

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● Electrocardiographic data import settings
Number Setup item name Option Description Remarks
21-1 Data structure linked with the 1: Fukuda This option item is not used.
electrocardiograph(The data
varies from maker to maker.)
21-2 The folder that includes online D: \FUKUDA\ECG1 This option item is not used.
electrocardiographic data,
obtained from the Fukuda
Denshi’s electrocardiogragh,
is stored in the form of folder
path.
21-3 The folder for registration/ D: \FUKUDA\FEV This option item is not used.
management of
electrocardiographic data for
display, obtained from the
Fukuda Denshi’s
electrocardiograph, is stored.
21-4 The folder that includes D: \FUKUDA\UP This option item is not used.
Fukuda Denshi’s modified
electrocardiographic data is
stored temporarily for update
at a later time.
21-5 Application path to link C:\ProgramFiles\FUKUDA\FEV\FEV-Fuji.EXE This option item is not used.
electrocardiogram
 : Default setting, *: Note

● PDI output function settings


Number Setup item name Option Description Remarks
22-4 PDI write mode ❍ 0 : Test writing
❍ 1 : Test writing + final writing
 2 : Final writing
22-5 Compression of images (PDI) ❍ Yes: Compression
 No: No compression
 : Default setting, *: Note

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MU-44
 Film annotation character areas 1 and 2  Positional and rotational movement of the film annotation character
This section describes the display, position, and rotation of film annotation areas
character areas 1 and 2, which can be defined by setup items No.12-12 and 12-14 Use setup items No.12-14 to 12-31 “Film character area position and rotation...” to
to 12-31. specify the position and rotation of the film annotation character areas.
The general idea about the film annotation character area position and rotation is
If an image is printed on a 14"×17" film as set by the default, the film annotation
indicated below.
characters are displayed at both the upper right and left of the image. Areas where
those characters are displayed are the film annotation character areas.
Position 0 Position 1
The upper-left area is area “1” and that at the upper right is area “2.”
Not rotated.
Film annotation
character area 1 90º rotated
(counterclockwise).

Film annotation One-frame film area One-frame film area


character area 2

Output print image


(*Default setting)

Position 2 Position 3
Definition of Definition of
positional movement rotational movement
F0000009.EPS
F0000010.EPS

 Whether to display the film annotation character areas


Use setup item No.12-12 “Whether or not film character area display is available
when 18×24-Single is formatted half-size Film 14×17-Single/4on1,
18×43-LR/2on1/4on1, 8×10-4on1 format, and 8×10 film size.” to specify whether or
not to display film annotation character areas 1 and 2.
 0: None
Does not generate a film output.
 1: Only area 1
Displays film annotation character area 1 only.
 2: Only area 2
Displays film annotation character area 2 only.
 3: Both (default)
Displays both film annotation character areas.

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MU-45
 Output film determination sequence ■ Details of [dialog setup]
When “Yes” is chosen for setup item No.12-33 “Setting for validity/invalidity of
● Procedure for “12-9 Setting of menu code in which scale is not
reduced output onto an 8×10film”, the output film size is determined in the following
displayed (effective when setting is such that image frame is added).”
sequence:
Double-clicking the setup value in the No. 12-9 column will open the following
Film combination Determination sequence dialog.
14"×17" 8"×10" 1. When the 35×43 (cm) or 35×35 (cm), high pixel density, Single
format is used, the image will be printed onto 14"×17" film at a
magnification of 100%.
2. When a Single format other than indicated above is used, the
image will be printed onto 8"×10" film. I.
3. 4on1 and 3on1 format images are printed on 14"×17" films.
4. In situations other than above, images are printed on 14"×17"
films in the 26×36cm film output format.
26×36cm 8"×10" 1. When the Single format is used, the image will be printed onto
8"×10" film.
2. In situations other than above, the image will be printed onto
26×36cm film.
II.
26×36cm 8"×10" 1. When the Single format is used, the 10"×12" and 24×30cm
images will be printed onto 10"×12" film.
2. When a Single format other than indicated above is used, the
image will be printed onto 8"×10" film.
3. In situations other than above, there are no applicable films.
8"×10" 14"×14" 1. When 35×35 (cm), high pixel density, Single format is used, the
image will be printed onto 14"×14" film at a magnification of 100%. III. IV.
2. When a Single format other than indicated above is used, the MU000048.EPS

image will be printed onto 8"×10" film. I. Choose “Displaying a scale on all images” when providing a scale for all films.
3. In situations other than above, there is no applicable film. Choose “Displaying no scale on all images” when providing no scale for all films.
8"×10" — 1. When the Single format is used, the image will be printed onto Choose “Selecting an undisplayed MPM code” when ensuring that images having
8"×10" film. a particular MPM code are not provided with a scale.
2. In situations other than above, there is no applicable film. II. Enter the image’s MPM code on the keyboard or select it from the pull-down
menu. Be sure to set up if “Selecting an undisplayed MPM code” is selected in
step I. above. Specifying using a wild card is also possible, such as “?0??” (“?” is
an arbitrary one-digit alphanumeric from 0 to F.)
III. Click to cancel the setup data to be saved.
IV. Click if data set up in I. and II. above are correct. The system returns to the
previous window and any of the following will be displayed in the Value
column.
 ???? : Does not provide a scale.
 (Blank) : Provides a scale for all images.
 Four-digit number : MPM code of an image not added with reading scale.

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MU-46
● Setup procedure for “12-14 to 12-25 Film character area position and VI. Click if data set up in I. to IV. above are correct.
rotation...” The system returns to the previous window and a four-digit number will be
displayed in the “Value” column. The meaning of such four-digit number is as
Double-clicking the setup value in the column of Nos. 12-14 to 25 will open the follows.
following dialog.
0031
90o image rotation of film annotation character area 2
(0: Not rotated, 1: Rotated)
Position of film annotation character area 2
I.
(0: Upper left, 1: Upper right, 2: Lower left, 3: Lower right)
90o image rotation of film annotation character area 1
(0: Not rotated,1: Rotated)
Position of film annotation character a rea 1
II. (0: Upper left, 1: Upper right, 2: Lower left, 3: Lower right)
F0000014.EPS

III.

IV.

V. VI. MU000049.EPS

I. Specifies the film annotation character area 1 display position.


II. Specifies the 90° image rotation (counterclockwise) of film annotation character
area 1.
III. Specifies the film annotation character area 2 display position.
IV. Specifies the 90° image rotation (counterclockwise) of film annotation character
area 2.
For details of the film annotation character area, see “■ Film annotation
character areas 1 and 2.”
V. Click to cancel the setup data to be saved.

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● Setup procedure for “12-26 to 12-31 Film character area position and VII. Click to apply the settings entered in steps I. to V.
rotation (user definition X)” The system then returns to the previous window and character strings appear in
the “Setup value” fields to represent the settings.
Double-clicking the setup value in the column of Nos. 12-26 to 31 will open the
Definition of image MPM code
following dialog. position or rotation (a maximum of 8 codes can be displayed.)

I.
0031 : 0000 0004 0009 000C 000E 000B 0002 0008
90o image rotation of film annotation character area 2
II. (0: Not rotated, 1: Rotated)
Position of film annotation character area 2
(0: Upper left, 1: Upper right, 2: Lower left, 3: Lower right)
90o image rotation of film annotation character area 1
(0: Not rotated,1: Rotated)
III. Position of film annotation character a rea 1
(0: Upper left, 1: Upper right, 2: Lower left, 3: Lower right) F0000015.ai

IV.

V.

VI. VII.
MU000050.EPS

I. From the pull-down menu, select the MPM code for the image whose film
annotation character area is to be changed. You cannot specify the MPM code
from the keyboard or through the use of a wildcard character.
II. Specify the film annotation character area 1 display position.
III. Specify the 90° image rotation (counterclockwise) of film annotation character
area 1.
IV. Specify the film annotation character area 2 display position.
V. Specify the 90° image rotation (counterclockwise) of film annotation character
area 2.
For details of the film annotation character area, see “■ Film annotation
character areas 1 and 2.”
VI. Click to cancel the setup data to be saved.

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MU-48
6.2 Connected Equipment 6.2.1 Server Equipment Settings

Perform setup for each of the devices to be connected to the CR-IR 391CL. The Perform setup for the CR-IR 391CL server.
contents of the “Setting connection devices” window are classified under the
“Server (this equipment)” and “Image Reader” categories. The “Client equipment”, ■ Settings accessible from the “Server equipment settings” window
“Film printer” and “DICOM Storage Device” categories do not appear in the window
if the associated options are not installed. Name Description Setting
Equipment name Equipment name that Input method: Text input.
identifies the equipment. Acceptable input characters:
1- and 2-byte characters.
Maximum number of characters:
16 characters.
Host name Host name assigned to This is merely displayed.
the equipment. The information acquired from the
OS is displayed.
IP Address IP address assigned to This is merely displayed.
the equipment. The information acquired from the
OS is displayed.
Software keyboard Specifies whether or not Input method: Single selection.
to display the software  ON: Displays the software
keyboard in the patient/ keyboard.
study information input  OFF: Does not display the
windows. software keyboard.
Monitor Monitor model Monitor model name. See under “6.2.2 Monitor
settings Settings.”
Magnified Width of one pixel of the Input method: Text input or spin
Display (%) employed monitor. button.
Acceptable input characters: 1-byte
numerals.
Value range: 1 to 999.
MU000053.ai

See under “6.2.2 Monitor


Settings.”
DICOM setting DICOM device setting. See under “6.2.3 DICOM
Settings.”
Disk drive settings Settings for the image See under “6.2.4 Disk Drive
storage disk drive. Settings.”

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MU-49
■ Setup procedure 5. Set up the monitor.
See under “6.2.2 Monitor Settings.”
1. Start the Service Utility.
➔ The “Service Utility top” window opens. 6. Perform DICOM setup.
See under “6.2.3 DICOM Settings.”
2. Click [Connected equipment].
➔ The “Setting connection devices” window opens. 7. Set up the disk drive.
See under “6.2.4 Disk Drive Settings.”
3. Click [Server (this equipment)].
➔ The “Server equipment settings” window opens. 8. Click [OK].
➔ The system returns to the “Service Utility top” window.
4. Perform the following setup steps:

I.

II.

MU000004.ai

I. Enter the equipment name.


II. If you use the software keyboard in the patient/study information input
windows, put a checkmark in the “Use” check box ( ➔ ).

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6.2.2 Monitor Settings 5. Select a registered monitor model, gradation correction file, and
magnified display (%) of the reference image.
Select a monitor model and a gradation correction file (LUT file) that matches the
selected monitor model. ➥ REFERENCE
Clicking [Update] updates the displayed monitor model list.
1. Start the Service Utility.
➔ The “Service Utility top” window opens.

2. Click [Connected equipment]. MU000005.EPS

➔ The “Setting connection devices” window opens.


6. Click [OK].
3. Click [Server (this equipment)]. ➔ The system returns to the “Server equipment settings” window.
➔ The “Server equipment settings” window opens.  NOTE 
4. Click [Selection]. The monitor settings are automatically entered. Do not change the “Magnified
display (%) of the reference image” here although it can be changed.
➤ IMPORTANT
For a locally procured LCD monitor, be sure to perform the procedure below:
7. If the “Magnified display (%) of the reference image” needs to be fine
I. Insert an FD where the LUT file is stored into the FD drive. tuned, click the or for adjustment purposes.
II. Click “Update” on the “Monitor model selection” window.
 NOTE 
III. Select an LUT for the added model and click [OK].
Selecting a “Monitor model” automatically enters a “Magnified display (%) of
➔ The “Monitor model selection” window opens. the reference image” value. Do not change the value under normal conditions.
If you change the value, you have to make sure that the image displayed at a
magnification of 100% is of the actual size.

8. Click [OK].
➔ The system returns to the “Service Utility top” window.

MCApp13001.ai

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6.2.3 DICOM Settings ■ Setup procedure
This section describes the procedure for DICOM device setup. Perform local 1. Start the Service Utility.
equipment setup concerning the DVD drive, DICOM Print, and DICOM Storage.
➔ The “Service Utility top” window opens.

■ Settings accessible from the “Set up DICOM” window 2. Click [Connected equipment].
Name Description Setting ➔ The “Setting connection devices” window opens.
Media Storage setting
AE Name (I.) Name identified when the Input method: Text input. 3. Click [Server (this equipment)].
DICOM protocol is used. Use Maximum number of characters: ➔ The “Server equipment settings” window opens.
“MEDIA.” 16 characters.
Maximum pixel
density size for a
Maximum pixel density size
for an image stored on the
Input method: Single selection.
 ST
4. Click [DICOM setting].
stored image (II.) management disk drive.  HQ ➔ The “Set up DICOM” window opens.
Whether or not to Method for compressing the Input method: Single selection.
specify data image to be stored on the  Image data compressed
compression for management disk drive.  Image data not compressed
stored images (III.)
Setting multi-byte Specifies whether any Input method: Single selection.
characters (IV.) incidental information in multi-  ON: Stores the image information.
byte characters should be  OFF: Does not store the image
stored on media. information.
Print SCU setting
AE Name (V.) Name identified when the Input method: Text input. Maximum
DICOM protocol is used. Use number of characters: 16 characters.
“FCR-CSL.”
Timeout Value (VI.) Command level timeout value. Input method: Text input.
Acceptable input characters: 1-byte
numerals.
Value range: 1 to 3600.
Presentation Sets the currently used Input method: Multiple selections.
Context (VII.) abstract syntaxes.  BasicGrayscalePrint: Nonselectable.
Yes at all times.
 Verification: Yes/No
Settings for Storage SCU
AE Name (VIII.) Name identified when the Input method: Text input.
DICOM protocol is used. Use Maximum number of characters:
“FCR-CSL.” 16 characters.
Timeout Value (IX.) Command level timeout value. Input method: Text input.
Acceptable input characters: 1-byte
numerals.
Value range: 1 to 3600.

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5. Perform the following setup steps: ● Media storage setup
I. Enter the AE name (e.g., MEDIA).
 NOTES 
I.  The acceptable input characters are 1-byte alphanumeric characters.
 The maximum number of character is 16.
II.
II. Select a maximum pixel density size for the image to be stored on the
III. management disk drive.

Setting Description
IV.
 ST Standard density.
HQ High density.
 : Default

➥ REFERENCE
V. Selecting “HQ” reduces the number of images that can be recorded on a DVD.

VI. For the number of images that can be stored when the ST, HQ,
compressed, or uncompressed option is selected, see under “1.6 Image
VII. Storage Performance” of “Product Specifications.”

III. Select a method for compressing the image to be stored on the management
disk drive.

Setting Description
 Image data compressed Compresses the image (lossless).
Image data not compressed Does not compress the image.
MU060207.ai
 : Default

➥ REFERENCE ➥ REFERENCE
“Print SCU setting” and “Settings for Storage SCU” do not appear in the
Selecting “Image data not compressed” reduces the number of images that
window if these options are not installed.
can be recorded on a DVD.

For the number of images that can be stored when the ST, HQ,
compressed, or uncompressed option is selected, see under “1.6 Image
Storage Performance” of “Product Specifications.”

IV. When storing Kanji or other 2-byte character information, put a checkmark
( ➔ ).

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● Print SCU setting (option) ● Settings for Storage SCU (option)
Select the [Print SCU setting] tab and perform the following setup steps: Select the [Settings for Storage SCU] tab and perform the following setup steps:
V. Enter the AE name (FCR-CSL).
 NOTES 
 The acceptable input characters are 1-byte alphanumeric characters.
 The maximum number of character is 16.

VI. Specify the timeout value (300) between DICOM messages by entering text
or by clicking the or .
VII. Put a checkmark in the check boxes for the currently used abstract syntaxes
( ➔ ).
 NOTE 
The check box for “BasicGrayscalePrint” is checked at all times.

➥ REFERENCE VIII.
“Verification” is a service class for verifying the connection between DICOM
devices. When verifying the connection, it is necessary to check “Verification.”
IX.
For details on connection verification, see under “7.3 Connection
Check.” MU060206.ai

VIII. Enter the AE name (FCR-CSL).


IX. Specify the timeout value (300) between DICOM messages by entering text
or by clicking the or .

6. Click [OK].
➔ The system returns to the “Server equipment settings” window.

7. Click [OK].
➔ The system returns to the “Setting connection devices” window.

8. Click [Back].
➔ The system returns to the “Service Utility top” window.

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6.2.4 Disk Drive Settings ■ Setup procedure
Perform disk drive setup. 1. Start the Service Utility.
➔ The “Service Utility top” window opens.
■ Settings accessible from the “Disk drive settings” window
Name Description Setting 2. Click [Connected equipment].
Setting a “Disk Drive for Server Management” ➔ The “Setting connection devices” window opens.
Use Specifies whether or not to use Input method: Single selection.
the disk drive for server ON at all times. 3. Click [Server (this equipment)].
management.
* Essential ➔ The “Server equipment settings” window opens.
Drive name Name for disk drive Input method: Text input.
identification. Acceptable input characters: 4. Click [Disk drive settings].
1- and 2-byte characters.
Maximum number of characters: ➔ The “Disk drive settings” window opens.
16 characters.
Drive path Path to the drive. Input method: Specify the path
from the file browse dialog box.
Disk format application Specifies whether or not to Input method: Single selection.
type format an unformatted medium  Not specified (no formatting)
when it is inserted. Selects a  Dedicated application (UDF
format type. 1.5/UDF 2.0)
 OS (FAT32)
* Select the “Dedicated
application.”
Dedicated format File path for storing a media Input method: Specify the path
application path formatting application. from the file browse dialog box.
Setting a “Disk Drive for Viewing the Server”
Use Specifies whether or not to use Input method: Single selection.
the disk drive for viewing the  ON: Uses the drive.
server.  OFF: Does not use the drive.
Drive name Name for disk drive Input method: Text input.
identification. Acceptable input characters:
1- and 2-byte characters.
Maximum number of characters:
16 characters.
Drive path Path to the drive. Input method: Specify the path
from the file browse dialog box.

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5. Perform the following setup steps: I. Enter the drive name (e.g., DVD) of the management disk drive.
 NOTES 
 Both the 1- and 2-byte characters can be entered.
 The maximum number of characters is 16.
I.
II. Specify the DVD drive path.
II. Click [Browse] to open the “Browse for Folder” window. Specify the
connected DVD drive, and then click [OK].
III. III. Select “Dedicated application” as the type of DVD drive media formatting
application.
IV.
Setting Description
 Not specified Does not provide formatting.
Dedicated application Provides formatting with the dedicated application.
OS Use an OS function to provide formatting.
 : Default

IV. Specify the Dedicated application format path.


Input “C:\Program Files\FujiFilm\Hobbit\System\FFUdfFmtToolForVista.exerD”.
 NOTE 
Input “ D” to the end of the path (“ ” represents a space and “D” represents
a DVD drive path).

MU000529.ai

MU000007.ai

 NOTE  6. Click [OK].


When specifying the “Drive path” for the management disk drive, specify only ➔ The system returns to the “Server equipment settings” window.
a DVD drive that is directly connected to the server.
No image can be stored on a DVD drive that is shared by a network. 7. Click [OK].
➔ The system returns to the “Setting connection devices” window.

8. Click [Back].
➔ The system returns to the “Service Utility top” window.

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6.2.5 Image Reader Settings ■ Setup procedure
Perform image reader setup. 1. Start the Service Utility.
➔ The “Service Utility top” window opens.
■ Settings accessible from the “Settings necessary for the Image
Reader” window 2. Click [Connected equipment].
Name Description Setting ➔ The “Setting connection devices” window opens.
Equipment name Displayed equipment name. Input method: Text input.
This name is displayed as the Acceptable input characters: 1- and 3. Click [Image Reader].
“Equipment name” of “Image 2-byte characters.
Reader” in the indicator Maximum number of characters: ➔ The “Settings necessary for the Image Reader” window opens.
window. 16 characters.
The default is “Image Reader.”
4. Perform the following setup steps:
Host name Host name assigned to the Input method: Text input.
equipment. Acceptable input characters: 1-byte
The default is “RU0.” characters (A-Z and a-z), 1-byte
numerals, and hyphen (-).
IP Address IP address assigned to the Input method: Text input.
I.
equipment. Acceptable input characters: 1-byte
The default is “172.16.1.10.” numerals and period (.).
The IP address consists of four II.
elements. The value of each
element ranges from 0 to 255. III.
Use a period to delimit each
element. IV.
Check the box to use Specifies whether or not to Input method: Single selection.
Patient information support the patient information  ON : Displays patient information.
display display on the Image Reader  OFF : Does not display patient
operation panel. information.
MU060205.ai

I. Enter the equipment name.

II. Enter the host name that is assigned to the equipment.


 NOTE 
Acceptable input characters are 1-byte characters (A-Z and a-z), 1-byte
numerals, and hyphen (-).

III. Enter the IP address that is assigned to the equipment.

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IV. When displaying patient information on the Image Reader’s operation panel,
put a checkmark in the check box ( ➔ ).
 NOTE 
To have the patient information be displayed, the relevant setting must be
turned ON also on the RU side.
For details of the procedure to use, see “Appendix 4: Setting the
RU-Config” in “MC: Checks, Replacement and Adjustment of Parts.”

5. Click [OK].
➔ The system returns to the “Setting connection devices” window.

6. Click [Back].
➔ The system returns to the “Service Utility top” window.

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6.2.6 Film Printer Settings (option) Name Description Setting
Detailed settings for film printers
When connecting the optional film printer, perform the setup procedure described
below. Supported abstract Abstract syntaxes supported Input method: Multiple selections.
syntaxes by the film printer.  BasicGrayscalePrint
 Verification
■ Settings accessible from the “Settings necessary for the film
Film size available for Film sizes supported by the Input method: Multiple selections.
printer” window printout film printer.  8IN×10IN
 10IN×12IN
Name Description Setting  10IN×14IN
Equipment name Displayed equipment name. Input method: Text input.  14IN×14IN
This name is displayed as the Acceptable input characters: 1- and  14IN×17IN
“Equipment name” of “Printer” 2-byte characters. Transferable image Pixel density of an image size Input method: Single selection.
in the indicator window and as Maximum number of characters: sizes that is transferred at the time  HQ
the “Destination” for “Output 16 characters. of printing.  ST
status.”
Example: DRYPIX PRIMA. Destination for film Information that is set as “Film Input method: Single selection.
output Destination (2000,0040).”  Not specified
Host name Host name assigned to the Input method: Text input.  MAGAZINE
equipment. Acceptable input characters: 1-byte  PROCESSOR
Example: fujiprinter. characters (A-Z and a-z), 1-byte  BIN_I
numerals, and hyphen (-).
Bin number This setting is valid only when Input method: Single selection.
IP Address IP address assigned to the Input method: Text input. Acceptable identification “BIN_I” is selected as the film  MPM code
equipment. input characters: 1-byte numerals information output destination.  Anatomical region
Example: 172.16.1.30. and period (.). Information for bin number  Not specified
The IP address consists of four assignment.
elements. The value of each
element ranges from 0 to 255. Use Default bin This setting is valid only when Input method: Text input.
a period to delimit each element. number “BIN_I” is selected as the film Acceptable input characters: 1-byte
output destination. numerals.
DICOM AE name Name identified when the Input method: Text input. Bin number for outputting the Value range: 1 to 100.
DICOM protocol is used. Acceptable input characters: film that could not be identified
Example: DRYPIX. (The “DICOM VR=AE” condition is by the “Bin number
complied with.) ISO 646 (1990) identification information”
basic G0 set excluding the following setting.
control characters:
LF, FF, CR, and ESC. Image size Specifies whether “Requested Input method: Single selection.
Maximum number of characters: specification function Image Size (2020,0030) is  ON : Supported.
16 characters. for printers supported by the film printer.  OFF : Unsupported.

Port number Number of the port used by Input method: Text input. A printer generating Specifies whether the film Input method: Single selection.
film printer. Acceptable input characters: 1-byte 10bit image printout printer can handle 10-bit data.  ON : Supported.
Example: 17238. numerals.  OFF : Unsupported.
Film type Employed film type. Input method: Single selection.
 Not specified
 CLEAR FILM
 BLUE FILM
 PAPER
Maximum film density Maximum density of the film. Input method: Single selection.
(Dmax)  Dmax: 3.0
 Dmax: 3.6

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Name Description Setting ■ Setup procedure
Dealing with an image Process to be performed Input method: Single selection.
not accommodated when the image is not  DECIMATE 1. Start the Service Utility.
within the printer’s accommodated within the  CROP ➔ The “Service Utility top” window opens.
image area drawing area that is defined  FAIL
by “Requested Decimate/Crop  Not specified
Behavior (2020,0040).” 2. Click [Connected equipment].
How to magnify an Information to be set as Input method: Single selection. ➔ The “Setting connection devices” window opens.
image size “Magnification Type  REPLICATE
(2010,0060).”  BILINEAR
 CUBIC 3. Click [Film printer].
 NONE
➔ The “Settings necessary for the film printer” window opens.
Smoothening type This setting is valid only when Input method: Text input.
“CUBIC” is selected as the Acceptable input characters: 1-byte
image magnification method. characters (A-Z and a-z), 1-byte 4. Click [Add].
Only the following settings are numerals, 1-byte space, and 1-byte
➔ The “Changing film printers” window opens.
selectable: underscore (_).
 SMOOTH Maximum number of characters:
 SHARP 16 characters.
 MEDIUM
* The examples represent a situation where the DRYPIX PRIMA is used.

MU000054.ai

5. Enter the film printer name (e.g., DRYPIX3000) in the “Equipment


name” field.

6. Enter the film printer host name (e.g., fujiprinter) in the “Host name”
field.

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7. Enter the film printer IP address (e.g., 172.16.1.30) in the “IP Address” 11. Click [Printer model selection].
field. ➔ The “Selecting default settings specific to film printer model” window opens.

8. Enter the film printer AE name (e.g., DRYPIX) in the “DICOM AE name”
field.

9. Enter the film printer port number (e.g., 17238) in the “Port number”
field.

10. Click [Detailed settings].


➔ The “Detailed settings for film printers” window opens.

MU000602.ai

12. Select a model and then click [OK].


➔ The system returns to the “Detailed settings for film printers” window.
The settings for the selected model are set as the default ones.

13. Put a checkmark in both the “BasicGrayscalePrint” and “Verification”


check boxes under “Supported abstract syntaxes” ( ➔ ).
➥ REFERENCE
“Verification” is a service class for verifying the connection between DICOM
devices. When verifying the connection, it is necessary to check “Verification.”
For details on connection verification, see under “7.3 Connection
Check.”

14. In the menu, specify the film sizes

that can be printed out. Put a checkmark in a check box ( ➔ ).

MU000601.ai

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15. Click the downward arrow mark ( ) for “Transferable image sizes”, III. Click [Setting details of bins].
and then select a reception image size. ➔ The “Setting details of bins” window opens.

Setting Description
SH Reception image size maximum density (ultra-high density).
 HQ Reception image size maximum density (high density).
 : Default

16. Click the downward arrow mark ( ) for “Destination for film output”,
and then select a film output destination.
Setting Description
Not specified Complies with the printer setting. IN000515.EPS

MAGAZINE Delivers the output to a magazine type printer. IV. In accordance with the selection made under “Bin number identification
 PROCESSOR Delivers the output to the ejection tray on the top of the printer. information”, double-click the “Key” field and then enter a key.
If “MPM code” is selected under “Bin number identification information”,
BIN_I Delivers the output to the sorter bin.
enter an MPM code (e.g., 0200). If “Anatomical region” is selected, enter an
 : Default anatomical region name (e.g., CHEST).

17. If “BIN_1” (sorter setting) is selected as the “Destination for film


output”, perform the following setup steps:
I. Click the downward arrow mark ( ) for “Bin number identification
information”, and then specify the bin number identification information.

Setting Description
 MPM code Identifies the output bin by MPM code.
Anatomical region Identifies the output bin by anatomical region.
Not specified Complies with the printer setting.
IN000516.EPS

 : Default
V. Double-click the “Bin number” field, and then enter a bin number.
II. Click the downward arrow mark ( ) for “Default bin number” and then
specify the default bin number. 18. If the “Image size specification function for printers” is supported, put
a checkmark in the “Supported” check box under
➥ REFERENCE
In the default bin number field, specify a default bin that is used for film output ( ➔ ).
when no collation value (collation based on the identification information) is
complied with. (When the DRYPIX Series is used, be sure to check the check box
For bin numbers, see the printer service manual. because the function is supported.)

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19. If the printer supports 10-bit image prints, put a checkmark in the 22. Click the downward arrow mark ( ) for “Dealing with an image not
accommodated within the printer’s image area”, and then select the
“Supported” check box under ( ➔ ). process to be performed for an image that is not accommodated
within the printer’s image area.
(When the DRYPIX Series is used, be sure to check the check box
because the 10-bit image prints are supported.) Setting Description
DECIMATE Decimates.
20. Click the downward arrow mark ( ) for “Film type” and then select a CROP Crops.
film type.  Not specified Complies with the printer setting.
Setting Description Does not generate an output because the image is not
FAIL
accommodated within a recordable image frame.
Not specified Complies with the printer setting.
 : Default
CLEAR FILM Selects clear film.
 BLUE FILM Selects blue film.
23. Click the downward arrow mark ( ) for “How to magnify an image
Selects a paper printout (this option can be selected when a DICOM
PAPER
printer that can generate a paper output is connected). size”, and then select an image magnification method.
 : Default Setting Description
* The DRYPIX Series cannot generate paper printouts.
Provides interpolation by replicating a most similar neighboring color
REPLICATE
when creating a new pixel for magnification.
21. Click the downward arrow mark ( ) for “Maximum film density BILINEAR Provides bilinear interpolation when magnifying the image.
(Dmax)” and then specify the maximum film density.  CUBIC Provides bicubic interpolation when magnifying the image.
Setting Description NONE Does not magnify or reduce the image.
Issues an output request to the printer with the maximum density set  : Default
 3.0
at 3.0.
Issues an output request to the printer with the maximum density set ➥ REFERENCE
3.6
at 3.6.  Bilinear interpolation
 : Default When a new pixel is to be generated for magnification, its color is created by
averaging the colors of four (linear) neighboring pixels (upper, lower, right,
 NOTE  and left pixels).
The printer setting should be basically complied with. This setup step need not  Bicubic interpolation
be performed for the DRYPIX Series. When a new pixel is to be generated for magnification, its color is created by
For details, see the printer service manual. averaging the colors of eight (cubic) neighboring pixels (upper, lower, right,
and left pixels and pixels at four corners).

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24. If “CUBIC” was selected in Step 23 above as the image magnification 6.2.7 Storage Setup for DICOM Storage Device (option)
method, enter a smoothening type in the “Smoothening type” field. (If
When the optional DICOM storage device is to be connected, perform setup
an image magnification method other than “CUBIC” was selected in
concerning the other equipment to which images are to be transmitted.
Step 23, it is not allowed to enter a smoothening type because the
“Smoothening type” field does not become active.)
■ Settings accessible from the “DICOM storage setup” window
 NOTE 
Name Description Setting
For the DRYPIX Series, only the SMOOTH, MEDIUM, and SHARP options are
DICOM storage device settings (addition/change)
selectable (SMOOTH is selected by the default).
Equipment name Equipment name that permits Input method: Text input.
(I.) the user to identify the Maximum number of characters:
equipment. 16 characters.
25. Click [OK]. Acceptable input characters: 1-byte
➔ The system returns to the “Adding film printers” window. and 2-byte characters.
Host name (II.) Host name assigned to the Input method: Text input.
26. Click [Add]. equipment. Maximum number of characters: 255
characters.
➔ The system returns to the “Setting the Film Printer” window. Acceptable input characters: 1-byte
characters (A-Z and a-z), 1-byte
numerals, and hyphen (-).
27. Click [Finish].
IP address (III.) IP address assigned to the Input method: Text input.
➔ The system returns to the “Setting connection devices” window. equipment. Acceptable input characters: 1-byte
numerals and period (.).
The IP address consists of four
28. Click [Back]. elements. The value of each element
➔ The system returns to the “Service Utility top” window. ranges from 0 to 255. Use a period to
delimit each element.
DICOM AE name This name is used for Input method: Text input.
(IV.)*1 application entity identification Acceptable input characters:
when the DICOM protocol is (The “DICOM VR=AE” condition is
used. complied with.)
ISO 646 (1990) basic G0 set excluding
the following control characters: LF, FF,
CR, and ESC. (Maximum number of
characters: 16 characters.)
Port number (V.) Port number of the connected Input method: Text input.
DICOM storage device. Acceptable input characters: 1-byte
numerals.
Value range: 1 to 65535.

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Name Description Setting ■ Setup procedure
Detailed settings for DICOM storage device
1. Start the Service Utility.
Supported abstract CRImageStorage*2 Nonselectable. ON at all times.
syntax/transfer ➔ The “Service Utility top” window opens.
Verification Input method: Single selection.
syntax (I.)
 ON: Used.
 OFF: Not used. 2. Click [Connected equipment].
Specifies the Input method: Single selection. ➔ The “Setting connection devices” window opens.
CRImageStorage transfer  Implicit VR Little Endian
syntax.*3  Explicit VR Little Endian
 JPEG Lossless 3. Click [DICOM Storage Device].
Receivable Specifies the maximum pixel Input method: Single selection. ➔ The “DICOM Storage Settings” window opens.
maximum pixel density of an image that the  HQ
density size (II.) DICOM storage device can  ST
receive. 4. Click [Add].
Setting multi-byte Specifies whether multi-byte Input method: Single selection. ➔ The “Addition of DICOM Storage Device” window opens.
characters (III.) characters are supported by  ON: Supported.
the DICOM storage device.  OFF: Unsupported.
5. Perform the following setup steps:
*1 Enter the SCP (ServiceClassProvider) AE title of CRImageStorage that is registered for the
storage device.
*2 Only CRImageStorage is supported as the storage output of the CR-IR 391CL.
*3 Ensure that this setting complies with the setting for the other equipment.
I.

II.

III.

IV.

V.

MU060202.ai

I. In the [Equipment name] field, enter the equipment name to be displayed in


the study list.
II. In the [Host name] field, enter the host name of the storage device.
III. In the [IP address] field, enter the IP address of the storage device.
IV. In the [DICOM AE name] field, enter the AE name of the storage device.
V. In the [Port number] field, enter the port number for the storage device.

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6. Click [Detailed settings]. III. In accordance with the other equipment, select “HQ” or “ST” as the
[Receivable maximum pixel density size] (it is recommended that you choose
➔ The “Advanced settings for DICOM Storage Device” window opens. “HQ”).

7. Perform the following setup steps: Setting Description


ST Reception image size maximum density (standard density).
 HQ Reception image size maximum density (high density).
 : Default

IV. If the other equipment provides support to multi-byte characters for the
II. “Setting multi-byte characters” box, checkmark it ( ➔ ).
I.

8. Click [OK].
➔ The system returns to the “Addition of DICOM Storage Device” window opens.

9. Click [Add].
➔ The system returns to the “DICOM Storage Settings” window.
III.
10. Verify that the registered device is added, and then click [Finish].
➔ The system returns to the “Setting connection devices” window.
IV.

11. Click [Back].


➔ The system returns to the “Service Utility top” window.
MU060203.ai
► INSTRUCTION
I. Put a checkmark in both the “CRImageStorage” and “Verification” abstract
When you have performed settings for output devices in the Service Utility, be sure
syntax check boxes, which are located on the left-hand side under
“Supported abstract syntaxes_transfer syntaxes.” to perform “Setting a destination for image output” in the User Utility.
II. In accordance with the other equipment, select a transfer syntax from the
right-hand side field under “Supported abstract syntaxes_transfer syntaxes.”

Setting Description
VR* is included in the data elements (implicit VR*).
 ImplicitVRLittleEndian
The data consists of [tag/VR*/value length/value].
VR* is not included in the data elements (explicit VR*).
ExplicitVRLittleEndian
The data consists of [tag/value length/value].
JPEGLossless JPEG lossless compression
 : Default
VR* : Value Representation

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6.3 Linkage Function
Perform functional setup for linkage with another system. “Linkage function” is an
optional setup item.

► INSTRUCTION
When settings were performed for output devices in the Service Utility, be sure to
perform “Setting a destination for image output” in the User Utility.

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6.4 Film Annotation Characters ● Image size
The “image size” refers to the size of an image read on the Image Reader.
This function determines settings and formats for outputting annotation characters Currently, the six image sizes, 14"×17", 14"×14", 10"×12", 10"×8", 24×30cm and
on film. 18×24cm, can be read on the CR-IR 391CL system.
Presented herein are the settings necessary for enabling the print output function.
The 14"×17" size image can also be called the 35×43cm size image and the
14"×14" size image, the 35×35cm size image.
■ Setup necessary when editing the film annotation character Note that the 24×30cm and 18×24cm size images have basically no other
format denominations.
Describes various setup items for the film annotation character format. As shown in the table below, the RU has RUs for both the inch-system IP and the
metric-system IP.
For details of configurations used for the film annotation character format,
see “■ Settings accessible from the “System settings” window” in
“6.1 System.”
RU type Image sizes that can be read
Inch-system RU 14"×17", 14"×14", 10"×12" and 10"×8"
■ Film annotation character setup (direct editing of FilmStrFmt) Metric-system RU 35×43cm, 35×35cm, 20×30cm and 18×24cm
Describes the film annotation character setup procedure defined for each FMT No.
● Print formats
■ Basic terms used for film output processing The print format is a layout where images are allotted on film for printout.
The CR-IR 391CL system supports the following print formats : Single, 2on1 and
● Film size 4on1
The “film size” refers to the size of a film used for printout of an image. Film
In the CR-IR 391CL system, the following five film sizes are supported:
Image
35×43cm, 35×35cm, 26×36cm, 10"×12" and 20×25cm
The 35×43cm size is called in some cases the 14"×17" size, and similarly the
35×35cm size is called the 14"×14" size, the 26×36cm size is called the 11"×14"
size, and the 20x25cm size is called the 10"×8" size.

Single 2on1 4on1


F0000020.EPS

Single : One image is allotted on film.


2on1 : Two different images are allotted on film.
4on1 : Four different images are allotted on film.

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 2636cm, 3543cm/14"17", 8"10", 3535cm/14"14" and
10"12" film printout patterns [Reference]
Shown below are the film output patterns formed on 2636cm and 3543cm films.

 2636cm film
4 5 4 5

4 5 4 5

4 5 4 5 4 5 4 5

2
1
4 5

2 2 6 6 2
2
1 1 1
6 6
2on1 2on1 (different sizes) Pantomography 2on1 18×43cm 2on1 Normal Single
11 12
11 12 11 12
- Legends (items are according to the FMT Nos.) -
13 14 1 : Patient information area
11 12
4 5 13 14 13 14 2 : Image processing parameter area
13 14
4 : Hospital name area
5 : Area for barcode, MPM code, etc.
6 : Patient information/image processing
parameter area
11 : Reduced patient information area
1
12 : Reduced image processing parameter area
13 : Patient information area
2
14 : Image processing parameter area
Pantomography Single 10×14inch Single (HQ) 14×10inch Single (HQ) 18×24cm 2on1 (100% size)
F0000018.EPS

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 35×43cm film
11 12 11 12 11 12 12
4 5

13 14 13 14

2
1
35×43cm/14×17inch Single (HQ) 18×43cm Single (HQ) 18×43cm 2on1 35×35cm/14×14inch Single (HQ)

11 12 11 12

11 12
35×43cm 1843
4 5 13 14

11 12

8×10inch 14×14inch

2 1
15
Pantomography Single 43×35cm/17×14inch Single (HQ) Different images 4on1 (example)

4 5

- Legends (items are according to the FMT Nos.) -


15×30cm 15×30cm 1 : Patient information area
4 5
2 : Image processing parameter area
2 1 4 : Hospital name area
15 15 5
1 5 : Area for barcode, MPM code, etc.
6 : Patient/image processing parameter area
4 5
35×35cm 11 : Reduced patient information area
15×30cm 12 : Reduced image processing parameter area
13 : Patient information area
15×30cm 15×30cm 2 14 : Image processing parameter area
4
15 : Patient information/image processing
2 1 parameter area
15 15
6

Pantomography 2on1 Different images 4on1 (example) Different images 2on1 (example) F0000019.EPS

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 20×25cm film
(A) (B) (C) (D) (E) (F)

21 21 21 22 21 22 4 5 4 5

6
22 22
Pantomography

18×24cm Single 18×24cm Single 18×24cm/8×10inch (ST) Vertical 8×10inch 18×24cm/8×10inch,


Single 24×30cm/10×12inch,
35×35cm, 35×43cm,
43×43cm (ST/HQ) Single
For exposure menus other than mammography, images will be delivered in - Legends (items are according to the FMT Nos.) -
the (C) format. 4 : Hospital name area
For “right breast (DSR)” (MPM code: 0317) mammographic exposure 5 : Area for barcode, MPM code, etc.
menus, images will be delivered in the (A) format. 6 : Patient information/image processing parameter area
For other than “right breast (DSR)” (MPM code: 0317) mammographic 21 : Patient information area
exposure menus, images will be delivered in the (B) format. 22 : Image processing parameter area
F0000021.EPS

 35×35cm film
11 12 - Legends (items are according to the FMT Nos.) -
11 : Reduced patient information area
12 : Reduced image processing parameter area
13 14 13 : Patient information area
14 : Image processing parameter area

35×35cm/14×14inch Single F0000022.EPS

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 10"×12" film
(A) (B) (C) (D) (E) (F)

21 22 21 22 21 22 21 22 21 21

22 22
10×12inch (ST/HQ) 24×30cm (ST/HQ)

10×12inch (ST/HQ) 24×30cm (ST/HQ) 24×30cm (ST/HQ) 24×30cm (ST/HQ)

(G) (H) (I) (J) (K) (L)

4 5 4 5 4 5 4 5 4 5
4 5

2
2

1 1
6 6 6 6
8×10inch, vertical 8×10inch 18×24cm (ST/HQ)
(ST/HQ) 502 8×10inch
8×10inch, vertical 8×10inch 18×24cm (ST/HQ) 18×24cm (ST/HQ) 18×24cm (ST/HQ)
(ST/HQ) 502 8×10inch
- Legends (items are according to the FMT Nos.) -
1 : Patient information area
2 : Image processing parameter area
4 : Hospital name area
5 : Area for barcode, MPM code, etc.
6 : Patient information/image processing parameter area
21 : Patient information area
22 : Image processing parameter area

F0000035.EPS

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6.4.1 Film Annotation Character Setup (Direct Editing of 1. Start the Service Utility mode.
FilmStrFmt)  The “Service Utility top” window opens.
This section describes the film annotation character setup procedure for FMT
numbers, which are indicated under “ 26×36cm, 35×43cm/14"×17", 8"×10", 2. Click [Film annotation characters].
35×35cm/14"×14" and 10"×12" film printout patterns [Reference]” in “6.4 Film  The “Setting film annotation character” window opens.
Annotation Characters.”
Film annotation character setup is performed by directly editing the contents of the 3. Click [Editing a film annotation character definition file].
FilmStrFmt file.
 The FilmStrFmt file opens in Notepad.
 IMPORTANT
4. Edit the file in the format described later.
When directly editing the contents of the FilmStrFmt file, be sure to select “No” as
the configuration setting for Nos. 13 to 15 (Enable Auto Edit Function of the Film 5. Overwrite the contents of the FilmStrFmt file and then close Notepad
Annotation Character Format) in “6.1 System.”
(Notepad.exe).
If you directly edit the contents of the file while the setting is left ON, the Service
Utility may restore the previous contents of the FilmStrFmt file. Therefore, when
u NOTES u
editing the FilmStrFmt file, follow the steps indicated below.
 When editing the FilmStrFmt file, make sure to start it by performing “Film
1. If it is necessary to edit the printer-related configuration settings with the Service annotation character settings” in the Service Utility mode. Because character
Utility, do it first. codes used in the FilmStrFmt file are based on the “Unicode” system, do not edit
2. Complete an editing procedure with the Service Utility (only the configuration it directly.
settings related to the printer), save the results, and then change the settings for  Use the Backup Utility function to obtain a backup copy of the “Setup Information”
Nos. 13 to 15 to “No.” before performing editing.
3. Finally, edit the contents of the FilmStrFmt file.  For the application software version upgrade processing, fully re-edit the
Once the FilmStrFmt file has been subjected to direct editing, you should avoid FilmStrFmt file that is installed at upgrade processing, without restoring the
using the “Auto Film Annotation Character Format Generation Function.” The FilmStrFmt file that has been backed up on an FD or the like.
setting for “Nos. 13 to 15 Enable Auto Edit Function of the Film Annotation
Character Format” must remain “No.”
6. Click [Finish].
After the FilmStrFmt file is edited, you should keep a record of the applied changes
within the FilmStrFmt file in the form of a comment. ➔ The system returns to the “Service Utility top” window.

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6.4.2 FilmStrFmt File Description Format
Following is the FilmStrFmt file description format.

Example of description
Format name Area size and position
FMT1 = (1202,188,L) [

Command SetFontTypeFace ("MS Gothic") ; Command for specifying the font type

SetFontSize (55) ; Command for specifying the font size


FilmStrings(" ",%-10s),
(0019,2F90);
LineSpacing (1) ; Command for specifying the line spacing
Settings for one SetFontSize (30) ;
film annotation FilmStrings(" ",%-20PN1), Command for specifying the character string
character format (0010,0010);
SetFontSize (48) ;
FilmStrings(%-10s," ",%-10s," ","[",%SEX1,"]"," ",%AGE1), Command for specifying the character string
(0010,0020),(0011,2F10),(0010,0040),(0010,0030);
LineSpacing (10) ;
SetFontSize (44) ;
FilmStrings("EXP:",%DATE8," ","[",%TIME1,"]"," ","SC:",$MAG,"%"," ",$FUNC_PROC),
(0008,0022),(0008,0032);
]

F T1_1 = (1282,188,L) [

Settings for one SetFontTypeFace ("MS Gothic") ;


film annotation •
character format •

]

FR000015-2.EPS

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Following are the details of each setting.  Cautions in editing the FilmStrFmt file
 Format name Following are the cautions to observe when editing the FilmStrFmt file.
Describes the name of the format. Do not change the description for  “#” at the top of a line indicates a comment line.
the CR-IR 391CL.  Unnecessary spaces, tabs and line changes will be disregarded.
 Describe commands by the use of “;” between them.
 REFERENCE
The ImageSize.env file stored in the “C:\ProgramData\Fujifilm\Hobbit\Config” u NOTE u
folder defines which format should be used by an output film. Because FilmStrFmt is a Unicode-formatted text file, a Unicode- formatted NotePad
included in the OS is necessary for file editing.
 Area size and position
Specify the area size and position between parentheses to the right of the
format name, connecting them with each other using an equal sign (=).
X-size, Y-size, position
Item Description
X-size Specifying the width of the film annotation character display area
(0<X-size<4280pixel)
Y-size Specifying the height of the film annotation character display area
(0<Y-size<4280pixel)
Position Specifying the position of characters in the film annotation character
display area (C: centering, R: right padding, L: left padding)

 Command
Describes the command for setting film annotation character format. Here,
command format is similar to a programming language.
These commands relate to fonts and character strings.
For details, see “6.4.3 Changing the Film Annotation Characters.”

 Font specifying commands


Font specification Command
Font type specification SetFontTypeFace
Font size specification SetFontSize
Font style specification SetFontStyle
 Character string specifying commands
Output character string specification Command
Line spacing specification LineSpacing
Output format and attribute specification FilmStrings

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6.4.3 Changing the Film Annotation Characters  Specifying the font size
Use the “SetFontSize” command to specify the font size.
 Specifying the font type
This command will be effective from the line describing “SetFontSize” to the line
Use the “SetFontTypeFace” command to specify the font type. that directly precedes another “SetFontSize” description.
This command will be effective from the line describing “SetFontTypeFace” to the
line that directly precedes another “SetFontTypeFace” description. u NOTE u
Because no default values are available for font type, make sure to specify values
u NOTE u
for each film annotation character format.
Because no default values are available for font type, make sure to specify values
for each film annotation character format.
 SetFontSize description format

 SetFontTypeFace description format SetFontSize (font size);

SetFontTypeFace (“font name”); Specify a font size using values expressed in terms of pixels.

Enclose a True-Type font name between quotation marks (“ ”).


Any of the fonts that are available when Windows 2000 is installed can be  SetFontSize description examples
specified.  Specifying the font size to be 20 pixels
SetFontSize(20);
 SetFontTypeFace description examples  Specifying the font size to be 40 pixels
 Specifying MS Gothic SetFontSize(40);
SetFontTypeFace(“MS Gothic”);
 SetFontSize printout examples
 Specifying Times New Roman
SetFontTypeFace(“TimesNewRoman”);  Font size specified as 20 pixels

 SetFontTypeFace printout examples JOHN SMITH [M]


02247393 1938.04.08B
 “MS Gothic” specified
FR000018.EPS

G1.2G#0.70+0.30R4R0.5  Font size specified as 40 pixels


PARANASAL SINUS

JOHN SMITH [M]


FR000016.EPS

 “TimesNewRoman” specified

02247393 1938.04.08B
FR000017.EPS FR000019.EPS

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 Specifying the font style  Specifying the line spacing
Use the “SetFontStyle” command to specify the font style. Specify line spacing with the “LineSpacing” command.
This command will be effective from the line describing “SetFontStyle” to the
line that directly precedes another “SetFontStyle” description.  LineSpacing description format

LineSpacing (line spacing);


 SetFontStyle description format
SetFontStyle (font style); Use an integer between 1 and 400 (in terms of pixels) to specify line spacing for
film annotation characters.
Select either of the following.
 Bold : BOLD  LineSpacing description examples
 Italic : ITALIC
 Specifying line spacing of 5 pixels
When selecting the two font styles at the same time, use “|” to delimit them LineSpacing(5);
(ex.: BOLD|ITALIC).
 Specifying line spacing of 50 pixels
u NOTE u LineSpacing(50);
Specifying “ITALIC” for characters displayed in reverse video can make it look  LineSpacing printout examples
like they are missing in parts. “ITALIC” is thus disabled for reverse-video
characters.  Line spacing of 5 pixels specified

1234567890ABC EXP: 1998.09.29 [10:42]


 SetFontStyle description examples
G1.2G#0.70+0.30R4R0.5
 Bold specified
SetFontStyle (BOLD); FR000024.EPS

 Specifying bold and italic at the same time  Line spacing of 50 pixels specified
SetFontStyle (BOLD|ITALIC) ;
1234567890ABC EXP: 1998.09.29 [10:42]
 SetFontStyle printout examples
 Bold specified

G1.2G#0.70+0.30R4R0.5
FR000025.EPS
FR000020.EPS

 Bold and italic specified

1234567890ABC
EXP: 1998.09.29 [10:42]
FR000021.EPS

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 Specifying print format and attributes  FilmStrings description examples
Use the “FilmStrings” command to specify character strings.
 Printing out patient and exposure information
The patient and exposure information indicated below are printed out.
 FilmStrings description format
 Patient name : Character string of variable length, up to 20 characters
FilmStrings(format descriptor1, format descriptor2,… ),(attribute
 Sex : “[“+M or F+”]”
descriptor1),(attribute descriptor2)… ;
 Patient ID : Character string of variable length, up to 15 characters
 Date of birth : YYYY.MM.DD + “B”
 Format descriptor “n”  Date of examination : Character string of variable length, up to 15 characters
Specifies the “format descriptor” that shows the format in which character  Date of exposure : “EXP”+ YYYY.MM.DD
strings are printed out. A maximum of 512 descriptors can be specified.  Time of exposure : “[“+HH:MM+”]”
However, the maximum total length of all character strings represented by the
format descriptor is 256 characters. FilmStrings(“”,%*20s,“[“,%SEX2”,]”),(0010,0010),(0010,0040);
For details, see “6.4.4 Format Descriptors.” FilmStrings(“”,%*15s,““,%DATE1”,B”),(0010,0020),(0010,0030);
FilmStrings(“”,%*15s),(0008,0050);
FilmStrings(“EXP:”,%DATE1,“[“,%TIME1”,]”),(0008,0020),(0008,0030)
 Attribute descriptor “n”
Specifies the “attribute descriptor” that shows an attribute to be printed out as  Printing out image processing parameters
a character string. Basically, one attribute descriptor is given per format The following image processing parameters are printed out.
descriptor. The attribute descriptor is a tag number that represents the  Gradation processing : G + GA + GT + “#” + GC + GS
attribute to be printed out. parameters
It is not necessary to specify the attribute descriptor when the format  Frequency processing : R + RN + RT + RE
descriptor is attribute-specific. parameters
For details, see “6.4.5 Attribute Descriptors.”
 Latitude (L value) : L + latitude
 System sensitivity (S value) : S + system sensitivity
 Corrections : C + gradation correction + density
(gradation and density) correction
 Image magnif./reduc. rate : “SCALE:” + percentage

FilmStrings(“ ”,$IMG_PROC);
FilmStrings(“ “,$L,$S,$CS_SS”, “,SCALE:”,$MAG,“%”);

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 FilmStrings printout examples 6.4.4 Format Descriptors
 Patient and exposure information printout Described herein are the format descriptor types and content presented in
“6.4.3 Changing the Film Annotation Characters  Specifying print format and
JOHN SMITH [M] attributes.”
02247393 1998.04.08B
1234567890ABC Three format descriptor types are available. The first character of each format
EXP: 1998.09.29 [10:42] descriptor identifies the type.
FR000026.EPS
First character Descriptor type
 Image processing parameters printout \ Character string control descriptor
% Character string style descriptor
G1.2G#0.70+0.30R4R0.5 $ Attribute-specific format descriptor
L2.4S325C*1.0*1.0 SCALE: 100%
 REFERENCE
FR000027.EPS

The C language command “printf” format-specified method has been adopted


basically for the format descriptor that specifies the character string print format.
However, the “printf” method has been expanded to make the following items
available.

 Special print character formats, including characters in reverse video


 Some VR-specific patterns, including date format
 Information not assigned tag numbers, such as film image magnification/reduction
 Handling of a multiple number of attributes in a group (such as image processing
parameters)

Format descriptors not required by the “printf” method have been deleted.

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 Character string control descriptor (\)  Character string style descriptor (%)
Shown below are format descriptors that control character strings. This format descriptor indicates that the character string style is composed as
follows.
Descriptor Description
\t Inserts tabs. Each tab is equivalent to 80 pixels.
%[flag][width][type]
Displays the characters that follow in reverse video, which will be
\r  [flag]
effective until “\r” is specified again.
Shows the information necessary for controlling character string length. Can be
omitted. If [flag] has been specified, [width] must also be specified.

Flag description Description


Outputs character strings padded from the left. This is effective only
- when fixed length has been specified using [width]. If it has not,
character strings will be output padded from the right.
Shows that the character string length specified by [width] consists of
a maximum number of characters. If the length of the character string
to be output is longer than that specified by [width], it will be output
* as specified by [width]. If the length of the character string to be
output is shorter than that specified by [width], it will be output as it
actually is.

Example of description Example of printout


%*10s ABCDEFGHIJ
A character string
[type] (s=character string data)
of a maximum of
[width] ten characters
[flag] (*=maximum number of characters)
A value specified by [width] FR000031.EPS

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 [width]  [type]
Shows the character string length. When “*” has been specified for [flag], this Shows the type of character string notation. This cannot be omitted. Two types are
indicates the maximum character string length. When it has not, it indicates the available: the standard type supported by C language and a special type added
fixed length. exclusively for film annotation characters.

Only when “f” has been specified for [type] the “a.b” style specification will be The standard type uses small letters to annotates character strings and the special
effective, where “a” indicates the number of digits (of an integer) and “b” the type uses large alphanumerics. Numbers cannot be used at the beginning of
number of decimal places. character strings.

In this case, “a” can be omitted. Omitting “a” will not determine the number of The table below shows character strings annotation types.
digits while determining only the number of decimal places. When “f” has been In the table, attributes other than those listed in the “Attribute VR” column (UN and
specified for [type], it will not be possible to omit only “b.” Specifying 0 for “b” will SQ) cannot be output as film annotation characters.
cause an error.
 Standard type
Example of description Example of printout
Annotation type Attribute VR Note
%*10d 1234567890 d
OB,OW,SL,SS, Outputs binary data in decimal form. Image data and
UL,US overlay data cannot be selected.
[type] (d=a decimally expressed An integer of a AT,OB,OW,SL, Outputs binary data in hexadecimal form. Letters will
maximum of x
integer ) SS,UL,US be output in capitals.
ten numbers
[width] f FL,FD Outputs binary data in floating-decimal-point form.
Character string length
AE,AS,CS,DS,
[flag] (*=maximum number of characters) s DT,IS,LO,LT,
Outputs character string data. Character strings of a
maximum length of 256 characters can be output.
PN,SH,ST,UI

Example of description Example of printout


%*5.1f 1234.2
[type] (f=decimally expressed A maximum of
five integers,
floating-point number) one decimally
[width] expressed
Character string length floating-point
[flag] (*maximum number of number
characters) FR000032.EPS

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 Special type  Attribute-specific format descriptor ($)
Annotation Attribute The attribute-specific format descriptor is used for outputting a multiple number of
Note
type VR attributes in groups or for outputting information that has not been assigned tag
Outputs various date display patterns in accordance with the numbers.
values specified by “n.”
Patterns are as follows. The attribute-specific format descriptor requires no attribute descriptors (the tag
DATE1 : 1998.12.13 numbers shown below).
DATE2 : 1998.DEC.13
DATEn DA DATE3 : 12.13.1998 The table below presents attribute-specific format descriptors.
DATE4 : DEC.13.1998
DATE5 : 13.12.1998  Table of attribute-specific format descriptors (1/2)
DATE6 : 13.DEC.1998
Information Sample
DATE7 : H1.01.13 Descriptor Note
displayed character format
DATE8 : 1.01.13
Outputs various time display patterns in accordance with the Outputs image Processing parameters for any
values specified by “n.” This setting is valid only for information for processing parameters processing that is not subjected to in
which “Attribute VR” has been set to “TM.” Patterns are as follows. (G,R,O,D,U,H,P). view of processing path will not be
TIMEn TM Image
TIME1 : 10:51 Parameter output will output.
$IMG_PROC processing
TIME2 : 10:51:20 depend on the image
parameter
TIME3 : AM 10:51 processing parameter
formats described
Outputs various age display patterns in accordance with the hereafter.
values specified by “n.” This setting is valid only for information on
date of birth. Patterns are as follows. Gradation
AGE1: 25 years, 1 year and 8 months, 1 month and 10 days, $GAMMA processing G 1.0G#1.6-0.20 –
DA 13 days parameter
AGEn (date of birth AGE2: 25Y, 1Y8M, 1M10D, 13D Frequency
only) Output format will differ with the relevant age, as follows. Parameters will not be output during
$BETA processing R 4R0.5
0 years to 0 years and 1 month or under : ** days multi-frequency processing (MFP).
parameter
0 years and 1 month up to 1 year : ** months
1 to 8 years : ** years and ** months 1D-USM
Parameters will not be output if this
8 years or over :** years $1DUSM processing O 3V1.0
process is not performed.
parameter
Outputs sex display patterns in accordance with the values
specified by “n.” This setting is valid only for information on sex. DRC
CS Parameters will not be output if this
SEXn Patterns are as follows. $DRC processing D 2A0.8
(sex only) process is not performed.
SEX1: Male, female, (for others, 1 space) parameter
SEX2: M, F, O (for others, 1 space) MFP-USM
Parameters will not be output if this
Outputs name display patterns in accordance with the values $H_USM processing U FA0.8
process is not performed.
specified by “n.” This setting is valid only for information with PN parameter
specified for VR. Display patterns follow. MFP-DRC
PN1: For printing kana alongside kanji (ANK characters are Parameters will not be output if this
$H_DRC processing H FA0.8
printed only when ideographic characters are used.) process is not performed.
parameter
PN2: Only for use with ideographic characters (Ideographic
PNn PN PEM
characters are printed if used. Left blank if not used.) Parameters will not be output if this
PN3: Only for single-byte characters (Single-byte characters $PEM processing P ABC1.5
process is not performed.
are printed if used. Left blank if not used.) parameter
PN4: For display of multi-byte characters (Ideographic
characters are printed if used. Single-byte characters are
printed if they are not used. Left blank if neither are used.)

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 Table of attribute-specific format descriptors (2/2) 6.4.5 Attribute Descriptors
Information Sample
Descriptor Note Described next are the specific types and contents of the attribute descriptors
displayed character format
discussed in “ Specifying print format and attributes” under “6.4.3 Changing the
Image Parameters will be output only when they Film Annotation Characters.”
processing have been changed.
$MOD *
parameter The attribute descriptor is information used to specify several kinds of attributes to
change mark
be printed out as film annotation characters.
For both gradation correction and density One attribute descriptor can be described for each format descriptor.
Term of
$CS_SS C *1.0/1.5 correction, parameters are output
correction
converted to character strings. The attribute descriptor represents a tag number for the attribute to be printed out.
FCR image IDs will be output by changing the image
$FCR_ID C 001
ID numbers.  Attribute descriptor description format
Right-and- Can be output only when image is Following is the attribute descriptor description format.
$AP_PA1 left reversal Я reversed.
mark (1/2) (gggg,eeee)
Right-and- “PA” will be output when reversed and “AP”
$AP_PA2 left reversal AP (PA) when not reversed.  gggg : Group number. Fixed four digits in hexadecimal form.
mark (2/2)  eeee : Element number. Fixed four digits in hexadecimal form.
IP numbers will be output removing a and
$IP_NUM IP number 0412657 c before and after the IP number
respectively.  Attribute descriptor description cautions
$MAG Image Can be output only when the image size  Parentheses “( )” are required when describing a tag number.
67
_RATE magnif. rate requested has been set.
 Use a comma “”, between attributes.
RT-01 is for image Image processing type (0019,2F40)
processing type RT. Set numbers (0021,2F30)  Use a comma “”, between a group and an element.
Pair
$FUNC
processing
Image numbers in the set (0021,2F40)  If the specified tag is not available, use one half-size space.
_PROC ES 01 02-01 is for Pair processing information numbers
information  For the patient’s name, create a character string after delimitation conversion.
an image processing (0021.2F50)
type other than RT.  When printing out a kanji character string, remove the ESC sequence and then
This information is output only when all of create the string.
the four energy subtraction parameters are  Handle control characters within LT and ST as spaces.
within the range between A and T.
Energy  For a tag for which VM is 1 or more, only the head information will be printed out.
Energy subtraction parameter (50F1,
$ES subtraction E AGGH @ However, information for the character string will be printed out including the “\”
2F06).
information that represents delimitation.
Subtraction registration result (50F1, 2F07)
Normal : @ is not added.
Abnormal : @ is added.
$L L value L 2.0 –
$S S value S 20000 –
Pixel value (0018, 1164) while an image is
read, as well as pixel value (used for
$IMG_PS Pixel value 0.10->0.15 image processing) while it is printed will be
output. “****” will be output when no pixel
value information is available.

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 Attributes that can be printed out using the CR-IR 391CL
Tables below show attributes that can be output using the CR-IR 391CL’s DICOM
Print function.

 Attributes that can be printed out using the CR-IR 391CL and its attribute
descriptors (1/3)
Attribute Annotation Film annotation characters Format descriptor Attribute descriptor
kanji %s (0009, 2F80)
1 Hospital (institution) name
ANK FUJI HOSPITAL %s (0008, 0080)
2 IP number Excluding a and c. 04012657 $IP_NUM (0018, 1004)
EDR mode A, S, F , M $EDR_MODE (0019, 2F50)
3
Menu code 0900 %s (0018, 1401)
System ID A to Z
4 A 001 $FCR_ID –
Image number The last 3 digits in decimal expression.
Image proc. conditions $IMG_PROC –
Gradation proc. γ -identifying characters GA, GT, GC, GS G .0G#1.6-0.20 $GAMMA –
Frequency proc. β -identifying characters RN, RT, RE R 4R0.5 $BETA –
1D-USM 1D-USM identification characters ORN, ORD, ORE O 3V1.0 $1DUSM –
DRC DRC identification characters DRN, DRT, DRE D 2A0.8 $DRC –
5
MFP-USM MFP-USM identification characters HRN, HRT, HRE U FA0.8 $H-USM –
MFP-DRC MFP-DRC identification characters HDN, HDT, HDE H FA0.8 $H_DRC –
Image proc. condition change mark ∗ $MOD –
GPR GPR processing flag G $GPR –
FNC FNC processing flag F $FNC –
kanji %s (0019, 2F32)
6 Exposure menu name
ANK CHEST GENERAL %s (0018, 1400)
Normalization conditions +
– –
correction term
Latitude identification character
Latitude L 2.0 $L –
Latitude
7
System sensitivity identification character
System sensitivity S 20000 $S –
System sensitivity
Correction term identification character, gradation
Correction term C *1.0/1.5 $CS_SS –
correction, density correction
8 Patient ID 1010181139 %s (0010, 0020)

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 Attributes that can be printed out using the CR-IR 391CL and its attribute
descriptors (2/3)
Attribute Annotation Film annotation characters Format descriptor Attribute descriptor
kanji %s (0011, 2F10)
9 Patient name
ANK FUJI TARO %s (0010, 0010)
  … “   :”

EXP: .. “EXP:”
ANSI short format 1998.12.13 %DATE1
ANSI long format 1998.DEC.13 %DATE2
American short format 12.13.1998 %DATE3
10 Date of exposure
American long format DEC.13.1998 %DATE4
(0008, 0020)
European short format 13.12.1998 %DATE5
European long format 13.DEC.1998 %DATE6
Japanese date format H10.12.13 %DATE7
Japanese date (kanji) format 10.12.13 %DATE8
Sex: kanji kanji [   ] or [   ] %SEX1 (0010, 0040)
11
Sex: ANK Alphabet [M] or [F] %SEX2 (0010, 0040)
Y, YM, MD, D – –
kanji 25  , 1   8  ,1  10   , 13  %AGE1 (0010, 0030)
Age
25Y, 1Y8M
12 Alphanumerics %AGE2
1M10D, 13D
YYYY.MM.DD  1989.12.13  %DATEn, “    ”
Date of birth
YYYY.MM.DDB 1989.12.13B %DATEn, “B”
Pair proc. Proc. type, pair no., IP and IL ES01 02-01
13 $FUNC_PROC
Routine proc. Indicates the routine and serial routine processing nos. RT-01
14 Time of exposure Hour and minute [10:51] “[“ ,%TIME1, ”]” (0008, 0030)
15 Film mark Film annotation characters1 PA %s (0019, 2F90)
“ :”
: 100% –
$MAG, “%”
16 Magnif./reduc. rate
“SCALE:”,
SCALE : 100% –
$MAG, “%”
17 Patient name (2) – –
: 22 “ :”,% (0029, 2F50)
18 Data compression code
CC : 22 “CC:”,%s (0029, 2F50)

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 Attributes that can be printed out using the CR-IR 391CL and its attribute
descriptors (3/3)
Attribute Annotation Film annotation characters Format descriptor Attribute descriptor
Error flag for energy subtraction parameter table
19 Energy subtraction information identification characters Ta, Tb, Tc, Td (only at error E AGGH @ $ES –
occurrence)
20 Right-and-left reversal mark R , AP (PA) $AP_PA1 or $AP_PA2 –

To print out attributes other than those listed above, set the relative tag number
of the attribute specified in the Conformance Statement.
See “DICOM Conformance Statement.”

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6.4.6 Film Annotation Character Verification Procedure 6.5 Person Name
FilmStrFmt file editing results can be verified using the Service Utility. Perform setup for converting an entered person name.
The procedure is described below.
1. Start the Service Utility.
1. Start the Service Utility.
➔ The “Service Utility top” window opens.
 The “Service Utility top” window opens.
2. Click [Person name].
2. Click [Film annotation characters].
➔ The “Person name setting” window opens.
 The “Setting film annotation characters” window opens.

3. Click [Displaying film annotation characters].


 The “Display film annotation characters” window opens.

 NOTE 
If there is any incorrect setting, the message “[60642 Film annotation character
generation has failed” may appear on the display.

4. Click the downward arrow mark ( ) for “FMT1” and select a format
type from the pull-down menu.
 REFERENCE
FMTX_1 : Film annotation character definition for 20 pix/mm images.
(If FMTX_2 is also provided, it is used for 20 pix/mm images.)
FMTX_M : Film annotation character definition for mammographic images.

5. Click [OK].
 The film annotation characters are displayed in the selected format.

6. Click [Finish].
 The system returns to the “Setting film annotation characters” window.

7. To verify the other film annotation characters, repeat Steps 4 and 5.

8. Click [Finish].
 The system returns to the “Service Utility top” window.

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3. Click the downward arrow mark ( ) for 4. Double-click the “Setup value” field on the right-hand side.
and choose “USER_IF” from the pull-
down menu.
 NOTES 
 Do not change the settings for “DICOM_IN” and “DICOM_OUT” because Setup value field
MU000010.ai

they represent the standard DICOM specifications.


 As regards “USER_IF”, modify relevant settings only. 5. Change the setup value.

➔ The “USER_IF” classification appears in the window. ❍ If the double-clicked field looks like (direct input
field) :
I. Use the mouse to select a desired text and enter it from the keyboard.
❍ If the double-clicked field consists of a check box :
The check box alternates between ON and OFF each time it is double-
clicked.

6. Perform the setup steps indicated below:

I.
II.
III.
00000424.ai

I. To validate this standard (condition) change, checkmark it ( ➔ ).

II. Enter a one-byte character delimiter between name elements.


 NOTES 
 Any one-byte characters can be used as a delimiter. However, a one-byte
space (  ), hyphen (-), comma (,) or period (.) should normally be used.
 One or two kinds of delimiters can be defined (either can be used as a
delimiter). For instance, enter “-”, if you wish to define both of hyphen and
comma.
Input example: Element3=given, middle-family
 As regards Delimiter1 for USER_IF, a one-byte space is set as a default.

MU000009.ai

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III. Enter a multi-byte character delimiter between name elements. 8. Set up name elements for multi-byte characters.
 NOTES  Enter name elements directly on the keyboard. To separate one name
element from the other, use a delimiter defined in Step 6. above.
 Any one- or two-byte characters can be used as a delimiter. However, a two-
byte space ( ) or hyphen (–) should normally be used. One name element
 One or two kinds of delimiters can be defined (either can be used as a (family (name))
delimiter). For instance, enter “–” if you wish to define both of two-byte space Two name elements
and hyphen. (family given)
Input example: Element3=given – middle family Three name elements
(family given middle)
 As regards Delimiter2 for USER_IF, a two-byte space is set as a default.
Four name elements
(family given middle
prefix)
7. Set up name elements for one-byte characters.
Five name elements
Enter name elements directly on the keyboard. To separate one name (family given middle
element from the other, use a delimiter defined in Step 6. above. prefix suffix)MU000052.EPS

One name element


(family (name)) 9. Click [OK].
Two name elements
➔ The system returns to the “Service Utility top” window.
(family given)
Three name elements
(family given middle)
Four name elements
(family given middle
prefix)
Five name elements
(family given middle
prefix suffix) MU000051.EPS

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6.6 Modality Settings 4. Select the LUT to be set from the pull-down menu.

CR-IR 391CL can apply following modality lut to the image according to the
modality of each image.
N/A, P-Value, gamma 2.2, FCR
Perform LUT setting corresponding to each modality.

1. Start the service utility.


➔ The “Service Utility top” window opens.

2. Click [Modality setting].


➔ The “Modality Settings” window opens.

3.
MU060211.EPS

Click the “Gradation characteristic of image” column of the image


type for which the setting is to be changed.
5. Click [OK].
➔ A pull-down menu button is displayed for the respective “Gradation
characteristic of image” column. ➔ The system returns to the “Service Utility top” window.

MU060210.ai

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7. Maintenance Tool 7.1 Database Utility


The term “DB” may be used to represent a database.
Use the maintenance tool to achieve recovery or perform a maintenance task The database utility is used to initialize the image database, delete output images
during installation or troubleshooting. from the image output queue (clear the image output queue), or initialize the
patient database.

WARNING
Exercising a function of the database utility deletes all images from the local
database. Before using a database utility function, be sure to verify that all
recovery images are stored on a DVD.
For details on the recovery procedure, see under “1.14 Reconstructing
the Image Database” under “MC: Checks, Replacement and Adjustment
of Parts.”

MU000016.ai

Name Description
Database utility Discards the current database and creates a new one.
Acquiring EDR Acquires or stores the EDR backup data about a selected local image.
backup data
Connection check Checks the connections to the equipment that is defined through
“Connected equipment” under “Service settings.”
Log display/edit Displays or clears the number of IP exposures.
Event log display Starts Event Viewer of the OS.

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7.1.1 Initializing the Patient Database 4. Click [OK].
This section describes the procedure for discarding the current patient database ➔ The command prompt window for an initialization process opens.
and creating a new one.

1. Start the Service Utility.


➔ The “Service Utility top” window opens.

2. Click [Database Utility]. MU000011.EPS

➔ The “Database Utility” window opens. ➔ Wait until the message “Press any key to continue...” appears.

MU000012.EPS

5. Press any key on the keyboard.


➔ The “Console verification” window opens.

6. Click [OK].
➔ The system returns to the “Database Utility” window.

7. Click [Finish].
➔ The system returns to the “Service Utility top” window.

MU000033.ai

3. Click [The patient database is initialized.].


➔ The “Console warning” window opens.

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7.1.2 Initializing the Output Queue 2. Click [Database Utility].
This section describes the procedure for deleting remaining output requests from ➔ The “Database Utility” window opens.
the current output queue.

 NOTE 
If images are left on the image output queue, it means that a connected equipment
failure or other abnormality has occurred. Confirm the status that is indicated as
output queue information, see the symptoms in the “MT: Machine Troubleshooting”,
determine the cause of abnormality, and take appropriate remedial action.

1. Start the Service Utility.


➔ The “Service Utility top” window opens.

MU000033.ai

3. Click [The image output queue is initialized.].


➔ The “Console warning” window opens.

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4. Click [OK].
➔ The command prompt window for an initialization process opens.

MU000011.EPS

➔ The “Console verification” window opens.

5. Click [OK].
➔ The system returns to the “Database Utility” window.

6. Click [Finish].
➔ The system returns to the “Service Utility top” window.

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7.1.3 Initializing the Image Database 2. Click [Database Utility].
This section describes the procedure for deleting the local image, discarding the ➔ The “Database Utility” window opens.
image database, and creating a new one.

 NOTES 
 Database can be initialized only when SQL Server has been running.
If SQL Server is not running, restart the PC.
 If images are left on the image output queue, it is not possible to initialize the
database. Initialize the image database after verifying that the images are fully
output from the output queue.

For the procedure for deleting images from the image output queue, see
“7.1.2 Initializing the Output Queue.”

1. Start the Service Utility.


➔ The “Service Utility top” window opens.

MU000033.ai

3. Click [Image database is initialized.].


➔ The “Console warning” window opens.

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4. Click [OK].  NOTE 
➔ The command prompt window for an initialization process opens. If the following message appears, it means that the images contained in the
image database are not initialized.
It failed in initialized DB.
Verify that the SQL Server is running and that no image is left on the image
output queue.
 To restart the SQL Server
I. Restart the PC.
MU000011.EPS

II. Select “Control Panel” from the menu and double-click “Administrative
➔ Wait until the message “Press any key to continue...” appears.
Tool”.
III. Double-click “Computer Management”.
IV. Select “Computer Management” - “Services and Applications” - “SQL
Server Configuration Manager” - “SQL Server 2005 Services”.
V. Confirm that SQL Server(MSSQLSERVER) is “running”.
 If images are left on the image output queue
➔ Deletes the images from the image output queue.
For the procedure for deleting images from the image output queue,
MU000013.EPS see “7.1.2 Initializing the Output Queue.”

5. Press any key on the keyboard.


➔ The “Console verification” window opens.

6. Click [OK].
➔ The system returns to the “Database Utility” window.

7. Click [Finish].
➔ The system returns to the “Service Utility top” window.

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7.1.4 Initializing the Preset DB 4. Click [OK].
This section describes the procedure for discarding the current preset database ➔ The command prompt window for an initialization process opens.
and creating a new one. ➔ Wait until the message “Press any key to continue...” appears.

1. Start the Service Utility. 5. Press any key on the keyboard.


➔ The “Service Utility top” window opens. ➔ The “Console verification” window opens.

2. Click [Database Utility]. 6. Click [OK].


➔ The “Database Utility” window opens. ➔ The system returns to the “Database Utility” window.

7. Click [Finish].
➔ The system returns to the “Service Utility top” window.

MU000033.ai

3. Click [Initialized Preset DB.].


➔ The “Console warning” window opens.

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7.2 Acquiring EDR Backup Data 3. Select one or more pieces of EDR data.
● Selecting only one piece of EDR data
This section describes the procedure for acquiring/storing the EDR backup data file
I. Click an EDR data item.
for a selected local image. The EDR backup data is used, for instance, to analyze
image processing abnormalities and other troubles. ➔ The selected item is then highlighted.

● Selecting two or more consecutive pieces of EDR data (selecting all


1. Start the Service Utility. pieces of data between A and B in the window shown below)
➔ The “Service Utility top” window opens.

2. Click [Acquiring EDR backup data]. A I.


➔ The “Acquiring EDR backup data” window opens.
B II.
➥ REFERENCE
EDR data is not displayed at the time of installation.
It appears in a list after an image is transferred to the CR-IR 391CL.

MU000027.EPS

I. Click the first item of the consecutive data items (the “FCRImageID: A001”
data in the window shown above).
➔ The selected item is then highlighted.

II. Hold down the <Shift> key and click the last item of the consecutive items (the
“FCRImageID: A003” data in the window shown above).
➔ All items between the first and the last are then highlighted.

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● Selecting two or more nonconsecutive pieces of EDR data 5. Select a save destination directory and then click [OK].
➥ REFERENCE
If drive a: is selected, a message appears prompting you to insert an FD into
I. its drive.
II.

III.
6. Click [Finish].
➔ The system returns to the “Service Utility top” window.

MU000057.EPS

I. Click the first item (click “FCRImageID: A001” in the window shown above).
➔ The selected item is then highlighted.

II. Hold down the <Ctrl> key and click the second item (click “FCRImageID:
A002” in the window shown above).
➔ The second item is then additionally highlighted.

III. Hold down the <Ctrl> key and click the next item (click “FCRImageID: A003”
in the window shown above).
➔ The third item is then additionally highlighted.

IV. Select the other items as needed by repeating step III.

➥ REFERENCE
Even if the selected items are hidden due to scrolling, they remain selected.

4. Click [Save the EDR function].


➔ A window opens, prompting you to specify the save destination.

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7.3 Connection Check ● Checking the connection to a DICOM device
 NOTE 
This section describes the procedure for checking the connection to the equipment
When checking the connection between DICOM devices, it is necessary to the
that is defined through “Connected equipment” under “Service settings.”
“Verification” service class be supported by both the local device and the other
The connection check procedure varies depending on whether the connection to a
device.
host device or DICOM device is to be checked.

1. Start the Service Utility. For details on the setup procedure, see “6.2.3 DICOM Settings.”

➔ The “Service Utility top” window opens. I. Click the downward arrow mark ( ) for under
“DICOM Verification” to open the pull-down menu. Select a DICOM device
2. Click [Connection check]. that is registered as “Connected equipment.”
➔ The “Connection check” window opens. ➔ Registered DICOM devices whose “Verification setting” is ON are then
displayed. The Verification setting is defined through “DICOM setting”
under “Service settings.”
3. Check the connection to host equipment or DICOM device.
● Check connection to the host equipment II. Click [Verify connection].
➔ When the message “DICOM Verification was succeeded.” appears in the
I. Click the downward arrow mark ( ) for “RU0” under “Check connection to “FFServiceUtility” window, the connection is normal.
the host equipment” to open the pull-down menu. Select host equipment that
is registered as “Connected equipment.”  NOTE 
➔ A host name appears. If no host name is assigned, an IP address If the message “DICOM Verification was failed.” appears, use the Simplified
appears. setup wizard to check the associated setting. See the Service Manual for the
II. Click [Verify connection]. connected equipment, and ensure that the DICOM communication is properly
➔ The command prompt window opens. established.
When the command prompt window displays the following message four
times, the connection is normal. III. Close the dialog box.
Reply from 172.16.1.10: bytes=32 time<10ms TTL=128 ➔ The system returns to the “Connection check” window.
➥ REFERENCE
4. Click [Finish].
The displayed values “time<10ms” and “TTL=128”, which are included in the
above message, vary with the network condition. However, the connection is ➔ The system returns to the “Service Utility top” window.
normal no matter what values are displayed.

 NOTE 
If the message “Request timed out.” appears, use the Simplified setup wizard
to check the associated setting. Further, check the power supplies and
connections for network devices (LAN cables, hub, etc.) to ensure that the
communication with the connected equipment is normally established.

III. Close the command prompt window by clicking its mark.


➔ The system returns to the “Connection check” window.

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7.4 Log Display/Edit 4. Click [Delete].
➔ A confirmation window opens.
This section describes the procedure for displaying/clearing the number of IP
exposures (IP exposure count).

1. Start the Service Utility.


➔ The “Service Utility top” window opens.

2. Click [Log display/edit].


➔ The “Editing/displaying logs” window opens.

3. Select an IP whose exposure count is to be cleared. MU000058.EPS

 NOTE 
5. Click [OK].
Before clearing the exposure count (the number of exposures), be sure to
check that its history is saved. ➔ The selected IP is then deleted from the list.

MU000056.ai

MU000026.EPS

6. Click [Finish].
➔ The system returns to the “Service Utility top” window.

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7.5 Event Log Display
This section describes the procedure for starting Windows Vista’s Event Viewer for
trouble analysis purposes.

1. Start the Service Utility.


➔ The “Service Utility top” window opens.

2. Click [Event log display].


➔ Windows Vista’s Event Viewer starts.

3. Check the event log.


For the configuration of the Event Viewer window and the information on
how to view the Event Viewer window, see “2.3 Configuration and How to
View the Event Viewer” under “MT: Machine Troubleshooting.”

4. Exit the Event Viewer by clicking the mark on the Event Viewer
main window.

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Appx MU 1-1

Appendix 1 Backup Utility ■ Removing the disk


Remove the storage disk as directed below.
Use the Backup Utility to back up patient information, setup information, and log
information. 1. Click in the upper right corner of the “Study List” window.

■ Preparations
 Make sure that all images are written on a storage disk.
 Attach a label to the case of a backup disk, write a date on the label, and mark it IN000512.ai

as a “Backup” disk. ➔ The Indicator window (disk) opens.


 Determine the version of the application, and write the version on the label
attached to the “Backup” disk case.

IN000620.ai

2. Click [Eject].
➔ The DVD drive tray opens.

3. Remove the disk. Insert it into the case with the front surface facing
upward.
 NOTE 
Attach a label to the case, mark it as a “Storage disk”, and write the date on
the label.

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4. Close the empty tray. 6. Click [OK].
➔ The system returns to the “Study List” window.
5. Click [Update].
➔ Only “Device Name” is displayed. “Status”, “Usage”, and “Disk Writing” are
hidden.

N00062 .ai

7. Click [Close] in the upper left corner of the “Study List” window.
MUApp0002.ai
➔ The “[20339] Application will be terminated” dialog box opens.

IN000625.ai

8. Click [OK].
➔ The system returns to the desktop screen.

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■ Backup ● Starting the Backup Utility

● Preparations 1. Right-click the CR-IR 391CL server icon in the task tray, which is
❍ When the CR-IR 391CL is not running: located in the lower right corner of the desktop screen.

1. In the desktop screen, double-click .


IN000402.ai

➔ The CR-IR 391CL starts and then the user selection window opens. ➔ The right-click menu opens.

2. Click [Finish] in the lower left corner of the user selection window. 2. Click [Backup Utility].
➔ A confirmation window opens.
❍ When the CR-IR 391CL is running:

1. Click [Close] in the upper left corner of the “Study List” window.
➔ A confirmation dialog box opens.

MU000034.ai

3. Click [OK].
IN000625 ai ➔ After the system is shut down, the “User authentication” window opens.

2. Click [OK].
➔ The client application exits.

IN000635.ai

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4. From the keyboard, enter the username “medicalservice” and the 6. Click [Backup].
password “fieldengineer.” ➔ The “Backup” window opens.
 NOTES 
 The username and password both consist of 1-byte lower-case characters
only. Do not include any space.
 Since the “medicalservice” user is not registered in the pull-down menu, be
sure to enter the username from the keyboard.

IN000626.ai

MU000035.ai
7. Put a checkmark on each of the following items (by changing ➔ ):
 Patient information
5. Click [OK].  Setup information
 Log information
➔ The “Main Menu” window opens.
 Delete logs after completing backup processing.

8. Click [Start].
➔ The “Select folder” window opens.

9. Open the DVD drive tray, and insert the backup disk into the tray.

MU000036.ai

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10. Complete the following checks and then click [OK]. 11. Click [OK].
➔ The disk formatting confirmation window opens.

IN000627.ai

I. Check that the current drive is D:. Also, check that the folder name
represents the execution date and time (YYYYMMDDhhmmss). MUApp0004.ai

➔ The log information deletion confirmation window opens.  NOTE 


If you insert a formatted disk in this step, the above disk formatting
confirmation window does not open; however, the following message appears.
Click [OK] in response to the message because the backup process remains
unaffected.

MUApp0003.ai

MU000040.EPS

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12. Click [OK]. ● Post-backup confirmation
➔ The backup destination folder creation confirmation window opens.
1. Select “Computer” from the menu and double-click “DVD drive
(D:). And then check to make certain that the files shown on the
following screen shot are stored.

IN000628.EPS

13. Click [OK].


➔ Upon completion of backup processing, the completion window opens.

IN000629.ai

2. Remove the backup disk from the DVD drive, and then insert the
storage disk.
MU000042.ai
3. In the “Select Server Application Behavior” window, select “Start up
Client Application” and click [OK].
14. Click [OK].
➔ The system returns to the “Main Menu” window.

15. Click [Finish].


➔ The system returns to the desktop window.

IN000636.ai

➔ The log-in window opens.


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4. Log in as “Service Engineer.” 8. Verify that no error information is recorded as an event.
➔ The “Study List” window opens.
For the procedure for logging in as “Service Engineer”, see
“5.3 Checking Every Step from the Inputting of Images to the Saving of
Images onto DVD” under “IN: Installation.”

5. Click under the .

6. Verify that the list on the storage disk is displayed.

IN000630.ai

7. Click in the indicator section. IN000631.ai

9. Click [OK].
➔ The “Indicator” window opens. ➔ The system returns to the “Study List” window.

10. Click [Close] in the upper left corner of the “Study List” window.
➔ The “[20339] Application will be terminated” dialog box opens.

IN000625.ai

11. Click [OK].


➔ The system returns to the desktop screen.
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■ Restore (information restoration) 4. Specify the data folder on the backup disk that is to be restored, and
then click [OK].
1. Insert the backup disk into the DVD drive.

2. In the Main Menu window, click [Restore].


For the procedure for starting the Backup Utility, see “● Starting the
Backup Utility.”

MUApp0008.EPS

➔ The system returns to the “Select folder” window.

5. Verify that the folder specified in Step 4 is displayed, and then click
[OK].
MU000036.ai

➔ The “Select folder” window opens.

MUApp0009.EPS

➔ The “Restore” window opens.


MUApp0006.EPS

3. Click [Browse].
➔ The “Browse For Folder” window opens.

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Appx MU 1-9
6. From “Select Information to be restored”, select “Menu Setting 7. Click [Start].
Information”, “System configuration information”, “User information”, ➔ Upon completion of restore, the “Confirmation” window opens.
and “Explanatory information.”

MUApp0011.EPS

 NOTE 
To restore “IP use count data”
I. Put a checkmark in the “IP counter information” check box (by changing
➔ ).

II. Click [Start].


➔ The “[64402] IP use count data will be restored” window opens.

MU000045.EPS

MC000215.EPS

III. Click [OK].


➔ The restore completion window opens.

8. Click [OK].
➔ The system returns to the “Main Menu” window.

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9. Click [Finish]. ■ Collecting logs for maintenance purpose
➔ The system returns to the desktop screen. The procedure for collecting analysis logs is described below.

10. Verify the system configuration information. CAUTION


For the procedure for verifying the system configuration information, see When acquiring or taking out personal information, observe the sales
“5. Checkup Work” under “IN: Installation.” representative’s rules that are based on the local laws and regulations. When
collecting logs, it is recommended that you use, for instance, a USB memory
11. Verify the user information and explanatory information. having an adequate security function, and exercise due care in handling it.
For the procedure for verifying the user information and explanatory
information, see “Appendix 3: Creating a User.”
1. In the Main Menu window, click [Collecting logs for maintenance
 NOTE  purpose].
The information specific to the user environment must be verified in the For the procedure for starting the Backup Utility, see “● Starting the
presence of the user. Backup Utility.”

MU000036.ai

➔ The “Collecting Logs for Maintenance Purpose” window opens.

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2. Put a checkmark in the “Delete personal information off of the logs” or 3. Click [Browse].
“Do not delete personal information off of the logs” check box, and
then click [Start].
 NOTE 
When collecting maintenance logs without deleting the personal information,
observe the instructions set forth under “CAUTION” at the beginning of
“ ■ Collecting logs for maintenance purpose.”

MUApp0020p.EPS

➔ The “Browse For Folder” window opens.

4. Specify the folder for analysis log storage, and then click [OK].

MUApp0013.EPS

➔ The system returns to the “Select folder” window.


MUApp0019.EPS

➔ The “Select folder” window opens.

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5. Verify that the folder specified in Step 4 is displayed, and then click 8. Verify that “BackupInfo.ini” and “MAINTENANCE.cab” are created in
[OK]. the folder specified in Step 4.

MUApp0016.EPS

9. Check to see that the “Study.txt” file is created on the desktop.

MUApp0014.EPS ➤ IMPORTANT
➔ The “Confirmation” window opens. Show “Study.txt” to the user to give evidence of the fact that the personal
information was deleted certainly.
After showing “Study.txt” to the user, delete it unfailingly.

MUApp0017.EPS

6. Click [OK].
➔ The system returns to the “Main Menu” window.

7. Click [Finish].
➔ The system returns to the desktop screen.

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Appx MU 2-1

Appendix 2 User Utility ■ Setting a destination for automatic image output


 NOTE 
■ Preparations Before performing the procedure set forth below, complete network information
setup.
● When the CR-IR 391CL is not running:
Use the automatic output destination setup function to select non-default settings
1. In the desktop screen, double-click . for image output to output devices at the time of an image read from the RU
device.
➔ The CR-IR 391CL starts and then the user selection window opens. For the DVD, which is a standard component, the automatic output function is
enabled for image backup purposes. For the optional DICOM printer and general-
2. Click [Finish] in the lower left corner of the user selection window. purpose files, however, the automatic output function is disabled by the default.
Therefore, when an output is to be automatically delivered to the above optional
● When the CR-IR 391CL is running: output destinations, be sure to complete the setup procedure described below.

1. Click [Close] in the upper left corner of the “Study List” window. 1. Right-click the CR-IR 391CL server icon in the task tray, which is
➔ A confirmation dialog box opens. located in the lower right corner of the desktop screen.

IN000402.ai

➔ The right-click menu opens.

2. Click [User Utility].


➔ A confirmation window opens.

IN000625 ai

2. Click [OK].
➔ The “Select Server Application Behavior” window opens.

3. Select “Exit” and Click [OK].


➔ The client application exits.

INApp0007.EPS

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3. Click [OK]. 5. Click [OK].
➔ After the system is shut down, the “User authentication” window opens. ➔ The “Main Menu” window opens.

IN000635.ai

4. From the keyboard, enter the username “medicalservice” and the


password “fieldengineer.”
 NOTES 
 The username and password both consist of 1-byte lower-case characters
only. Do not include any space.
 Since the “medicalservice” user is not registered in the pull-down menu, be INApp0008.ai

sure to enter the username from the keyboard.

MU000035.ai

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6. Click [Output Destination Settings]. 11. Click [OK].
➔ The “Setting destination for image output” window opens. ➔ The system returns to the “Main Menu” window.

12. Click [Finish].


➔ The “Application is now being activated.” window opens.

INAppM0001.EPS

➔ The system starts up and then the “User selection” window opens.
INApp0009.ai

➥ REFERENCES
 “Printer” is displayed only when the “DICOM print” option is installed.
 “DICOM transmission” is displayed only when the “Storage in a DICOM
storage device” option is installed.

 NOTE 
For a “General-purpose file”, set up the “Naming rule of general-purpose
image files.”
See “ ■ Setting the naming rule of general-purpose image files.”

7. Click an output destination tab for automatic output.

8. Put a checkmark in the “Automatic image output” check box (by


changing to ).

9. Set the “Destination for data transfer” and “Timing of output.”

10. When setting another output destination, repeat Steps 7 to 9.

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■ Setting the naming rule of general-purpose image files ■ Automatic verification of a study
The CR-IR 391CL involves the use of a “Confirmation” procedure, which is
1. Open the “Setting destination for image output” window.
performed by the user to confirm an image read from the RU device, and a
2. Click to open the “General-Purpose File” tab. “Verification” procedure that is performed to finish a study.
The automatic verification procedure set forth below is used to either confirm a
study the moment it is verified by the user or automatically verify a study when a
preselected period of time elapses after confirmation.
When the above automatic verification function is used in conjunction with the
automatic image output destination setup function, it is possible to generate an
output on the basis of automatic verification.

1. Right-click the CR-IR 391CL server icon in the task tray, which is
located in the lower right corner of the desktop screen.

IN000402.ai

➔ The right-click menu opens.

2.
INApp0010.ai

Click [User Utility].


3. Click the downward arrow mark ( ) for “Type1.” ➔ A confirmation window opens.
➔ A pull-down menu opens.

4. Select the format to be set.


I. For “CR study”
Setting Description
“Sequential No.”
Type0
Example: Img0008.jpg
“Host name”+”Date”+”Sequential No.”
Type1
Example: CVXXXXXXXX260004.jpg
“Patient ID”+”Study Date”+”Exposure Region”+”Sequential No.”+”Host name”
Type2
Example: 0123456789051026TEST0006CVXXXXXXXX.jpg INApp0007.EPS

II. For “Endoscope study”


Setting Description
“Sequential No.”
Type0
Example: Img0008.jpg
“Host name”+”Date”+”Sequential No.”
Type1
Example: CVXXXXXXXX260004.jpg
“Patient ID”+”Study Date”+”Exposure Region”+”Sequential No.”+”Host name”
Type2
Example: 0123456789051026TEST0006CVXXXXXXXX.jpg

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3. Click [OK]. 5. Click [OK].
➔ After the system is shut down, the “User authentication” window opens. ➔ The “Main Menu” window opens.

IN000635.ai

4. From the keyboard, enter the username “medicalservice” and the


password “fieldengineer.”
 NOTES 
 The username and password both consist of 1-byte lower-case characters
only. Do not include any space.
 Since the “medicalservice” user is not registered in the pull-down menu, be INApp0008.ai

sure to enter the username from the keyboard.


6. Click [Auto-Determine Settings].
➔ The “Automatic verification of a study” window opens.

MU000035.ai

MUApp0001.EPS

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7. Put a checkmark in the “Automatically verifying a study” check box (by
changing to ).

8. Choose either “Completion of an exposure and its verification take


place simultaneously.” or “Study is verified after the set time followed
by exposure.”

9. Specify the “Time required for automatic verification of a study” by


clicking the or by entering a desired value from the keyboard.

10. Click [OK].


➔ The system returns to the “Main Menu” window.

11. Click [Finish].


➔ The system returns to the desktop screen.

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Appx MU 3-1

Appendix 3 Creating a User  NOTE 


The top, bottom, left, and right edge portion clicks should be done slowly.
Too fast clicking may prevent the detection of correct position information.
This section shows the procedures of creating a user to perform a check on image
input/output, after completion of installation.
3. Enter the password “fieldengineer” (using only single-byte lower-case
1. Double-click on the desktop screen. letters), and click [Login].

➔ The CR-IR 391CL server application starts up and the initial window opens.
When the server application has started up, the CR-IR 391CL server icon
appears in the task tray in the bottom-right of the desktop screen.

IN000402.ai

➔ Internet Explorer opens, and the “User Selection” window opens.

2. Click the top, bottom, left, and then right edge portions of the “Select
a User.” window in order.

IN000502.ai

➔ The “Study List” window opens.

IN000501.ai

➔ The “Password input” window for the password of the service engineer opens.

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4. From the toolbar menu, select [Client Utilities]. 5. Click [User Settings (for Administrator)].
➔ The “User Settings (for Administrator)” window opens.

IN000407.EPS

➔ The Client Utilities “Main menu” opens.

IN000518.EPS

6. Click [User Info Maintenance].


➔ The “User Info Maintenance” (1) window opens.

IN000517.EPS

IN000519.EPS

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7. Click [Newly registered patient]. 14. Checkmark “Automatically verify user.” ( ➔ ).
➔ The “User Info Maintenance” (2) window opens.  NOTE 
Although you specify the user as an “Automatically verify user.” for the purpose
of performing verification of the Automatic Output setting in the procedure
described in this section, be sure to remove this checkmark after completion of
the checkup work because the “Automatically verify user.” cannot be removed.
For details on the “Automatically verify user.”, see the CR-IR 391CL
Operation Manual.

15. Click [Register].


➔ The system returns to the “User Info Maintenance” (1) window.

16. Click [Close].


➔ The system returns to the “User Settings (for Administrator)” window.

IN000520.EPS
17. Click [Close].
➔ The system returns to the “Main menu” window.
8. Enter an account name.

9. 18. Click [Close].


Enter “User Name” - “For Image Display” (up to 20 characters).
➔ The system returns to the “Study List” window.
10. Enter “User Name” - “For Data Storage” (up to 64 characters).  NOTE 
Entry in the Comment and Image sections in the window are optional.
11. Under “Authority,” click [Down] and select “Group 3.”
For more information, see the Operation Manual.
12. Do not enter anything in “New password” and “Confirm” and leave
them blank.

13. Remove the checkmark from “Automatically login user.” ( ➔ ).

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■ Verifying the created user 2. Click [OK].

1. In the CR-IR 391CL client, click [Log Off]. ➔ The “Select a User.” window opens.

IN000408.EPS

➔ The confirmation dialog box opens.

IN000525.EPS

IN000524.EPS

3. Make sure that the user you have created is being displayed.

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Appx MU 3-5
4. In the “Select a User.” window, click the user you have registered.
➔ The “Password input” window opens.

IN000526.EPS

5. Enter the password, and click [Login].


➔ The “Study List” window opens.

6. Check to see that the “Study List” window opens, and then click
[Changing users] to log off the system.

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Appx MU 4-1

Appendix 4 Settings for Automatic Output ■ Preparatory work


● If the CR-IR 391CL has not been started:
To change the Automatic Output settings from their default values to some other
values, follow the procedure described in this appendix.
1. Double-click the icon on the desktop screen.
 NOTE 
➔ The CR-IR 391CL starts up, and then the “Select a User.” window opens.
When changing any of the Automatic Output settings, obtain a confirmation from
the user. 2. Click [Finish] in the bottom-left corner of the “Select a User.” window
that opens.

● If the CR-IR 391CL is up and running:


1. Click [Close] in the upper-left corner of the Study List window.
➔ The confirmation dialog opens.

IN000625.ai

2. Click [OK].
➔ The client application exits.

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Appx MU 4-2
■ Starting the User Utility and making necessary settings 4. Enter the username “medicalservice” and the password “fieldengineer”
from the keyboard.
1. Right-click the CR-IR 391CL server icon in the task tray in the bottom-
right corner of the desktop screen.  NOTES 
 The username and the password both must consist of single-byte lower-case
letters only. They must not contain any space characters.
 The username “medicalservice” must always be typed in from the keyboard
IN000402.ai
because that user is not added in the pull-down menu.
➔ Its right-click menu opens.

2. Click [User Utility].


➔ The confirmation window opens.

MU000035.ai

5. Click [OK].
➔ The “Main Menu” window opens.
INApp0007.EPS

3. Click [OK].
➔ After the system terminates, the “User Authentication - User Utility” window
opens.

IN000635.ai

INApp0008.ai

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6. Click [Output Destination Settings]. 9. Specify the “Timing of output.”
➔ The “Setting destination for image output” window opens. ● “Upon verification of a study” :
At the instant when the [Verify] button is clicked.
● “Upon completion of an exposure” :
At the instant when the [Confirm] button is clicked, or at the time of switching
over to the viewer window.
In the case of outputting to the DVD and DICOM Transmission, the default is
“Upon verification of a study.” “Upon completion of an exposure” cannot be
selected.
In the case of outputting on a printer, the default is “Upon completion of an
exposure.” Either “Upon verification of a study”/“Upon completion of an
exposure” can be selected.

10. Click [OK].


➔ The “Main Menu” window opens.

11. For “General-purpose file,” repeat Steps 6 to 9.


INApp0009.ai

12. Click [Finish].


➥ REFERENCES
➔ A window opens to indicate that the system is in startup process.
 The [Printer] tab is not displayed if the “DICOM print” option has not been
installed.
 The [DICOM transmission] tab is not displayed if the “DICOM transmission”
option has not installed.

 NOTE 
As for general-purpose files, specify the “Naming rule of general-purpose
image files” here.
see “ ■ Setting the naming rule of general-purpose image files”
later in this appendix.

INAppM0001.EPS

7. Checkmark “Automatic image output” ( ➔ ).


➔ The system starts up, and the “Select a User.” window opens.
8. Check to see that the “Destination for data transfer” field shows the
device name you have specified using the Service Utility.

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■ Setting the naming rule of general-purpose image files
1. Open the “Setting destination for image output” window.

2. Click the “General-purpose file” tab.

INApp0010.ai

3. Click on (down) beside the [Type] field.


➔ A pull-down menu opens.

4. Select the format to set.

Setup value Description


“Serial No.”
Type0
Ex.: Img0008.jpg
“Host name” + “Date” + “Serial No.”
Type1
Ex.: CVXXXXXXXX260004.jpg
“ID number” + “Study date” + “Anatomical region” + “Serial No.”
Type2 + “Host name”
Ex.: 0123456789_051026_TEST_0006_CVXXXXXXXX.jp

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Appx MU 5-1

Appendix 5 Setup for Auto-verify ■ Starting the User Utility and making necessary settings
1. Right-click the CR-IR 391CL server icon in the task tray in the bottom-
This section shows the procedures of making the following setting in order that a right corner of the desktop screen.
study for which exposure has been completed will be automatically verified.
With this Auto-verify feature, outputting of images without user intervention to
output destination equipment whose Automatic Output setting is enabled becomes
possible. IN000402.ai

See “Appendix 4: Settings for Automatic Output” in “MU: Maintenance ➔ Its right-click menu opens.
Utility.”
2. Click [User Utility].
■ Preparatory work
➔ The confirmation window opens.
● If the CR-IR 391CL has not been started:

1. Double-click the icon on the desktop screen.

➔ The CR-IR 391CL starts up, and then the “User Selection” window opens.

2. Click [Finish] in the bottom-left corner of the “User Selection” window.

● If the CR-IR 391CL is up and running:


1. Click [Close] in the upper-left corner of the Study List window.
INApp0007.EPS
➔ The confirmation dialog opens.

3. Click [OK].
➔ After the system terminates, the “User Authentication - User Utility” window
opens.

IN000625 ai

2. Click [OK].
➔ The “Select Server Application Behavior” window opens. IN000635.ai

3. Select “Exit” and Click [OK].


➔ The client application exits.
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Appx MU 5-2
4. Enter the username “medicalservice” and the password “fieldengineer” 6. Click [Auto-Determine Settings].
from the keyboard. ➔ The “Automatic verification of a study” window opens.
 NOTES 
 The username and the password both must consist of single-byte lower-case
letters only. They must not contain any space characters.
 The username “medicalservice” must always be typed in from the keyboard
because that user is not added in the pull-down menu.

INAppN0001.EPS

MU000035.ai

5. Click [OK].
7. Checkmark “Automatically verifying a study” ( ➔ ).

➔ The “Main menu” window opens.

INAppN0002.EPS

INApp0008.ai

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8. Auto-verify options become selectable. Checkmark the option to use,
and click [OK].
A study is automatically verified at the time of
completion of its exposure operation (or at the
“Completion of an exposure and its time of opening the viewer).
verification take place simultaneously.” The time until automatic verification can be set
with “Time required for automatic verification of a
study”.
Selecting this option turns the “Time required for
“Study is verified after the set time
automatic verification of a study” field active so
followed by exposure.”
that you can set a value.

The length of time until Auto-verify can be set in


minutes (within a range from 5 to 720 minutes).
The default is 30 min.

9. Click [OK].
➔ The system returns to the “Main Menu” window.

10. Click [Finish].


➔ A window opens to indicate that the system is in startup process.

INAppM0001.EPS

➔ The system starts up, and the “Select a User.” window opens.

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Appx MU 6-1

Appendix 6 DICOM Tag Mapping Function ■ TagReplace.ini file format


I. Comment
; Tag setup file
When generating image outputs using the DICOM CR STORAGE function, you can II. Section name
;
edit (copy, move, delete, or initialize) the tag information (image information). (protocol name)
[DICOM]
To edit the tag information, open the setup file (TagReplace.ini) and write desired ; III. Editing destination tag
data in the file. The procedure is described below: ; IV. Command
00080090=MOV-T-L,00092F90
 NOTE  00181400=CPY-T,00192F30
00192f90=DEL
Do not use the TagReplace.ini file, which is used by any other equipment (such as ; V. Initial value
the QA-WS), for the CR-IR 391CL. Due to different file storage format adopted, an 00192F30=SET,“SKULL,GENERAL”
error will result.
FR000001.EPS

I. Comment
1. Select “Run...” from the Start menu. Lines beginning with a semicolon (;) are handled as a comment.
➔ The “Run...” window opens. II. Section name (protocol name)
As the section name, the protocol name targeted for tag information editing must
be written within square brackets ([ ]). Only DICOM is supported.
2. Input “C:\ProgramData\Fujifilm\Hobbit\Config” and click [OK].
III. Editing destination tag
➔ The “Config” folder opens. Write the group number/element number of the editing destination tag information
(enter a string of eight characters at all times).
3. Open the TagReplace.ini file with Notepad (Notepad.exe). IV. Command
Write a tag information editing command. See the table that is presented later.
 NOTE 
V. Initial value
By default, “[DICOM]” is described in the TagReplace.ini file. Do not delete this Write a character string in VR-compliant format to specify the initial value for a
description,otherwise the CR-IR 391CL will not be started. tag information element.

4. Write desired tag information in the file in accordance with the format
described later.
REFERENCE
As the editing target tag VR, only “character strings” are supported.
If a tag VR entry in the setup file is not a character string, an error dialog box
opens at CR-IR 391CL startup.

5. Save the TagReplace.ini file in UNICODE format and then close


Notepad (Notepad.exe).

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The following commands are available:  NOTES 
Command Description  When writing the TagReplace.ini file, set data in compliance with DICOM VR.
Also, exercise care to avoid internal data inconsistency.
Process Copies an element from another tag.
 Even if the editing destination tag differs from the source tag in VR, the editing
Format Editing-destination-tag=CPY[-T],editing-source-tag
-T : Performs an element copy operation after deleting spaces from process is performed as far as they are both in character string form. Note,
CPY
the beginning and end of the source tag element. If, for however, that even if the character string length is over the limit specified by the
instance, the source tag = “∆∆AB∆C∆”, the command copies editing destination tag VR, the tag information is set as is without being checked.
“AB∆C” (∆ : space).
 The editing process will not be performed if the associated tag or element and
Process Moves an element from another tag. initial value do not exist on the source side.
Format Editing-destination-tag=MOV[-T][-L],source-tag  For the detailed information about Fuji’s Private tags, see “DICOM Conformance
-L : Performs a move operation after setting the source tag element
length to zero.
Statement”.
MOV
-T : Performs an element move operation after deleting spaces
from the beginning and end of the source tag element. If, for
instance, the source tag = “∆AB∆C∆”, the command moves
“AB∆C” (∆ : space).
Process Deletes an element.
DEL Format Editing-destination-tag=DEL[-L]
-L : Sets the element length of the editing destination tag to zero.
Process Sets a fixed initial value for the element.
SET
Format Editing-destination-tag=SET, “initial-value”

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Appx MU 7-1

Appendix 7 Free Drawing Function  Snapshot saving path


Change the path (= right side) of the following command in the [TEMP] section.
Settings tempSavePath = “Snapshot saving path”
Enclose the specified path in double quotation marks (“).
The setting procedure for the free drawing function and setting file backup/restore
is explained. Example: tempSavePath = “C:\Temp”
The following settings can be changed.
 REFERENCE
 Pen size (3 types: narrow pen, medium pen, thick pen)
The default set value is “C:\Users\fujicr\AppData\Local\Temp\FDD.”
 Snapshot saving path
tempSavePath = %TEMP%
 Initial display screen at the time of start of the free drawing window (only for a
dual-monitor configuration)
 Initial display screen at the time of start of the free drawing window
This setting decides the monitor screen on which the free drawing window starts in
 Procedure for changing the settings
an environment with a two-monitor configuration.
Open the file “C:\Program Files\FujiFilm\Hobbit\System\FDDSettingInfo.ini” with
Change the value (= right side) of the following command in the [FUNCTION]
Notepad and change the set values manually.
section.
 REFERENCE displayPosition = (“0” or “1”)
The set values can be changed for server and clients. Enter “0” for display on the primary monitor and “1” for display on the secondary
monitor.

 Pen size  REFERENCE


Three types (narrow pen, medium pen, thick pen) can be used for the free drawing The default set value is “0” (primary monitor).
pen size.
displayPosition = 0
Change the value (= right side) of the following commands in the [PENSIZE]
section.
PENSIZE1 (narrow pen) = (points)  Setting file backup and restore
PENSIZE2 (medium pen) = (points) When reinstalling the server application/client application at the time of a version
update etc., back up the following file before uninstalling the server application/
PENSIZE3 (thick pen) = (points)
client application.
 REFERENCE C:\Program Files\FujiFilm\Hobbit\System\FDDSettingInfo.ini
The default set values are narrow pen = 3 pt, medium pen = 9 pt, and thick pen =
 NOTE 
27 pt.
PENSIZE1 = 3 “FDDSettingInfo.ini” is the setting file for the free drawing function. In an
environment with a dual-monitor configuration, it is possible that this setting file has
PENSIZE2 = 9 been edited.
PENSIZE3 = 27
After reinstallation of the server application/client application, use the backed-up
“FDDSettingInfo.ini” to overwrite.
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SP-I

CR-IR 391CL Service Manual

SP: Service Parts

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SP: Service Parts SP-II
Control Sheet
Issue date Revision number Reason Pages affected

03/14/2008 01 New release (FM5307) All pages


11/28/2008 02 Revision for software V4.0 (FM5421) SP-3, 4

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1. Service Parts List  REF. NO.


A number for indicating each part in the Service Parts Exploded Views.

1.1 How to Use Service Parts List  PART NUMBER


A code number that is unique to each part. The rightmost letter of the code
 RANK number has the following meaning.
 Parts handling ID symbols used to identify the parts requiring special operation
The ID symbols are assigned to applicable parts. Parts without the R mark are  For hardware
replaced and handled in a regular manner. The letter denotes the version number of a part. If parts have different version
numbers, they are upward-compatible.
Symbol Description
 For software
R Repairable parts The letter denotes the software specifications.
Q, T Symbol for use other than in Japan

 Export regulation mark  PART NAME


This + mark is assigned to the parts subject to Export regulations. Parts without This represents the general name of a part.
the + mark are not subject to Export regulations.

Symbol Description  QTY.


QTY. represents the quantity of parts used in a unit or assembly.
+ Parts subject to Export regulations

 Fault rankings used for estimating the recommended stock quantity  REMARKS
All parts are assigned a symbol letter from A to E. Unique name of a part or its relevant information or note is described in this
Symbol Description column.
A Consumable parts or parts that will be replaced at short intervals
Parts that may become faulty accidentally and have a relatively high failure  SERIAL NUMBER
B
rate The units may contain different parts depending on their shipment control
Parts that have a sufficiently long MTBF, but are expected to have a high number. SERIAL NUMBER indicates the shipment control number to which the
C
failure rate parts are applicable. If this column is blank, the parts are applicable to all the
D Parts that have a sufficiently long MTBF, but are expected to become faulty relevant units.
Parts that are necessary for fault analysis or parts that may be needed in case
E
of faults such as man-induced damage

 RANK column description


The symbols for Fault Ranking, Parts Handling, and Export regulation are
assigned in order named. Thus, one to three letters are put in the RANK
column.

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SP-2
 Recommended quantities of spare parts
It is recommended as a rough guide to hold in stock a specified quantity of parts
according to the rank (A to E) assigned to the parts. Parts to be replaced at
periodic intervals must be held in stock separately.
Adjust the quantity of parts stock depending on the number of working units (N)
as prescribed below.
Q: Quantity used in a single system

 N = 1
Rank A = 1 + Q × 0.3
Rank C = 1 + Q × 0.05
Rank D = 1 + Q × 0.02

 2 ≤ N ≤ 10
Rank A = 2 + N × Q × 0.3
Rank C = 2 + N × Q × 0.05
Rank D = 1 + N × Q × 0.02

 11 ≤ N ≤ 300
Rank A = 3 + N × Q × 0.3
Rank C = 3 + N × Q × 0.05
Rank D = 2 + N × Q × 0.02

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1.2 Service Parts List
No relevant item.

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CR-IR 391CL Service Manual

PM: Preventive Maintenance

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PM: Preventive Maintenance PM-II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2009 01 New release (FM5535) All pages

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PM-1

1. Preventive Maintenance Items ■ List of preventive maintenance items


Reference Required Replacement
Maintenance item Remarks
section time part
While the CR-IR 391CL is being used, maintenance of the items listed in the table
on the right should be performed periodically while observing the warnings and 2. Checking for a Fatal Error
cautions set forth below. 2.1 Confirming the Event Log
3. Safety
WARNING 3.1 Service Voltage

To avoid electrical shock, turn OFF the equipment power before performing 3.2 Power Plug/Multi-Outlet Power Strip
maintenance work. 4. Hardware Cleaning
4.1 PC Internal Cleaning
4.2 LCD Cleaning
WARNING/CAUTION
5. Executing the Error Analysis Tool (Dell Diagnostics)
Observe the warnings and cautions set forth in the chapter titled “Safety
Precautions.” Conducting the Dell Diagnostics Express
5.1
Test
6. Functional Checks
CAUTION Confirmation of Image Input to Storage
6.1
onto DVD
When servicing the inside of the PC, be sure to wear an antistatic wristband
to ground your body. 6.2 Image Output to Film [Option]

If your body is not grounded, the static buildup on your body may damage 7. Backup of Settings and Verification of Date and Time
electronic parts on the circuit boards. 7.1 Backup of Setup Files and Log Files
7.2 Verification of Date and Time

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2. Checking for a Fatal Error 3. Safety

2.1 Confirming the Event Log 3.1 Service Voltage


View the OS event log (application) to check for any fatal error recording. Verify the service voltage that is available within the institution.
For the procedure for viewing the event log, see “2. Using the Event Viewer”
under “MT: Machine Troubleshooting.”
3.2 Power Plug/Multi-Outlet Power Strip
 NOTE 
The CR-IR 391CL system has a backup notification function. By default, this WARNING
function prompts the user at 7-day intervals to perform periodic backup in
preparation for a failure. Therefore, the following message may appear when the When making resistance measurements, be sure that the power plug is
application is started during an installation, inspection, or other process: disconnected from an outlet.

Measure the resistance values of the power cable and multi-outlet power strip.
Terminals Between L and N Between L and E Between N and E
Resistance value 100 kΩ or higher ∞ ∞

<For European and <For U.K. and


<For Japan> <For U.S.> other countries> other countries>
E
E E
E
IN000433.ai L L N N
N N L
A backup procedure is to be performed at the end of an installation or inspection L
process. Therefore, even when the above message appears, do not perform the FRCH616003.ai

backup procedure immediately. Click [Cancel] and continue to sequentially perform


the steps set forth in the service manual. Be sure to acquire a backup log with
specified timing because it is necessary, for instance, to store a log of operational
checks performed for installation or inspection and delete the event log.

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PM-3

4. Hardware Cleaning [reference] 2. As shown in the figures, push up the stopper and open the PC
housing.

4.1 PC Internal Cleaning


Cooling fans (power supply fan, CPU fan, etc.) are mounted in the PC to dissipate
generated heat through air convection.
If dust is heavily accumulated in the neighborhood of a cooling fan or a vent in the
PC housing, the effect of the cooling fan may decrease, thereby adversely affecting
the operation of the PC. It is therefore necessary to clean the inside of the PC on a
periodic basis.
PM000403.EPS PM000404.EPS

■ Preparations 3. With an air blower, clean the heat sink and circuit board section.
Disconnect all cables from the PC main body.

■ Cleaning
1. With a brush attached to a vacuum cleaner, carefully vacuum-clean
the slots and other openings in the rear of the PC.

PM000405.EPS

An intake fan is mounted at the front of the DELL OptiPlex 755. This intake fan
directly blows air onto the heat sink that is installed above the CPU.
PM000401.EPS PM000402.EPS Therefore, apply a vacuum cleaner to the front of the PC body to remove dust
from the intake fan, and use an air blower to blow air from the inside of the PC
main body to the outside and remove dust from the heat sink.

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4. If dust is heavily accumulated on the heat sink section, remove the 4.2 LCD Cleaning
heat sink and clean it.
CAUTION CAUTION
If silicone oil is not on hand, do not remove the heat sink. Silicone oil is At the time of periodic maintenance, confirm that the caution label has not
applied to the junction between the heat sink and CPU. When the heat sink is come off. If it has come off, attach a new label.
removed from the CPU for cleaning purposes, wipe off the silicone oil, clean Also attach a new label when the monitor with the caution label has been
the heat sink, and then apply new silicone oil. replaced for repair.

1. With a “Cleaner Torch”, remove dust from the LCD.


● Removing the heat sink

PM000406.EPS PM000407.EPS

PM000414.EPS

2. If there is any stubborn dirt on the LCD panel surface, wipe it clean
with a cloth (e.g., gauze) well wrung out in water.
CAUTION
If you vigorously scrub the LCD panel surface, the liquid crystal surface may
PM000408.EPS PM000409.EPS
become damaged. Therefore, do not apply any undue force to the LCD panel
surface when you wipe it clean. If the LCD panel surface is heavily soiled and
cannot be cleaned with a moistened cloth, clean it with the monitor cleaner
5. Mount the heat sink back and then close the PC housing cover.
kit. The monitor cleaner kit is of a chemical type. Therefore, if the monitor
cleaner kit is repeatedly used for cleaning purposes, the LCD panel surface
6. After completion of cleaning, perform an operational check of the will be adversely affected. When using the monitor cleaner kit, read its
cooling fans as directed under “5. Executing the Failure Analysis Tool instruction manual and exercise utmost care.
(Dell Diagnostics)” (the Express Test includes a cooling fan
operational check).
 NOTE 
Do not use dehydrated ethanol for cleaning purposes because it adversely
affects the LCD’s surface film.

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5. Executing the Error Analysis Tool 6. Functional Checks


(Dell Diagnostics)
6.1 Confirmation of Image Input to Storage onto DVD
5.1 Conducting the Dell Diagnostics Express Test See the following and perform the specified procedure.
See the following and conduct the test. See “5.3 Checking Every Step from the Inputting of Images to the Saving of
Images onto DVD” under “IN: Installation.”
See “4.8.1 Running the Dell Diagnostics Express Test” under “MT: Machine
Troubleshooting.”
6.2 Image Output to Film
See the following and perform the specified procedure.
See “5.4 Checking Output Images (option)” under “IN: Installation.”

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PM-6

7. Backup of Settings and Verification 2. Click [Eject].

of Date and Time ➔ The DVD drive tray opens.

3. Remove the disk.


7.1 Backup of Setup Files and Log Files  NOTE 
This section describes the procedure for backing up patient information, setup Attach a label to the case, mark it as a “Image storage disk”, and write the
information, and log information. date on the label.

■ Preparations 4. Close the empty tray.


 Make sure that all images are written on a storage disk.
 Attach a label to the case of a backup disk, write a date on the label, and mark it 5. Click [Update].
as a “Backup” disk.
➔ Only “Device Name” is displayed. “Status”, “Usage”, and “Disk Write” are
hidden.
■ Removing the disk
Remove the storage disk as directed below.

1. Click in the upper right corner of the “Study List” window.

➔ The Indicator window (Disk) opens.

MUApp0002.ai

IN000620.ai

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6. Click [OK]. ■ Starting the Backup Utility
➔ The system returns to the “Study List” window. 1. Right-click the CR-IR 391CL server icon in the task tray, which is
located in the lower right corner of the desktop screen.

IN000402.ai

➔ The right-click menu opens.

2. Click “Backup Utility”.


➔ A confirmation window opens.

IN000624.ai MU000034.ai

7. Click [Close] in the upper left corner of the “Study List” window. 3. Click [OK].
➔ The “[20339] Application will be terminated. +Are you sure?” dialog box opens. ➔ After the system is shut down, the “User authentication” window opens.

MU000035.ai

IN000625.ai

8. Click [OK].
➔ The system returns to the desktop screen.

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4. From the keyboard, enter the username “medicalservice” and the 6. Click [Backup].
password “fieldengineer”. ➔ The “Backup” window opens.
 NOTES 
 The username and password both consist of 1-byte lower-case characters
only. Do not include any space.
 Since the “medicalservice” user is not registered in the pull-down menu, be
sure to enter the username from the keyboard.

IN000626.ai

7. Put a checkmark on each of the following items ( ➔ ).


MC000098.ai  Patient information
 Setup information
Log information
5. Click [OK]. 
 Delete logs after completing backup processing
➔ The “Main Menu” window opens.
8. Click [Start].
➔ The “Select folder” window opens.

9. Open the DVD drive tray, and insert the backup disk into the tray.

MU000036.ai

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10. Complete the following checks and then click [OK]. 11. Click [OK].
➔ The disk formatting confirmation window opens.

I.

IN000627.ai

I. Check that the current drive is D:. Also, check that the folder name
represents the execution date and time (YYYYMMDDhhmmss).
➔ The log information deletion confirmation window opens. MUApp0004.ai

 NOTE 
If you insert a formatted disk at this step, the above disk formatting
confirmation window does not open; however, the following message appears.
Click [OK] in response to the message because the backup process remains
unaffected.

MUApp0003.ai

MU000040.ai

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12. Click [OK]. ■ Post-backup confirmation
➔ The backup destination folder creation confirmation window opens. 1. From “My Computer” on the [Start] menu, open drive D: (DVD drive)
and verify that the files are stored.

IN000628.ai

13. Click [OK].


➔ Upon completion of backup processing, the completion window opens.

IN000629.ai

2. Remove the backup disk from the DVD drive, and then insert the
Image storage disk.

3.
MU000042.ai

Double-click , which is displayed in the upper left corner of the


14. Click [OK]. desktop.
➔ The system returns to the “Main Menu” window. ➔ The log-in window opens.

15. Click [Finish].


➔ The system returns to the desktop window.

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4. Log in as “fieldengineer”. 9. Click [OK].
➔ The “Study List” window opens. ➔ The system returns to the “Study List” window.
For the procedure for logging in as fieldengineer, see “5.3 Checking
Every Step from the Inputting of Images to the Saving of Images onto 10. Click [Close] in the upper left corner of the “Study List” window.
DVD” under “IN: Installation.”
➔ The “[20339] Application will be terminated. +Are you sure?” dialog box opens.
5. Click “All studies” under “Disk”.

6. Verify that the list on the storage disk is displayed.

IN000625.ai

11. Click [OK].


➔ The system returns to the desktop screen.
IN000630.ai

7. Click in the indicator section.

➔ The “Indicator” window opens.

8. Verify that no error information is recorded as an event.

IN000631.ai

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7.2 Verification of Date and Time
Verify the date and time from “Setting PC (OS) date/time”, which is included in the
Simplified setup wizard of the Service Utility.
See “5.2 Setting the Date and Time” under “MU: Maintenance Utility.”

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IN-I

CR-IR 391CL Service Manual

IN: Installation

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IN: Installation IN-II
Control Sheet
Issue date Revision number Reason Pages affected

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IN-1

1. CR-IR 391CL Installation Conditions 1.3 Places of Installation


 Environmental conditions
This section states the PC (controller) and monitor installation conditions.
Avoid installing the machine at the following places:
u NOTE u  Places where the temperature changes drastically
Listed below are the abbreviations adopted in this chapter.  Places near heaters or other heat sources
 Places where the machine is likely to be wet or submerged
 Application : AP  Places where the machine is likely to come into contact with any corrosive gas
 Application key : AP key  Dusty or dirty places
 Reader Unit : RU  Places where the machine is subjected to constant vibration or shock
 RU configuration data : RU-Config  Places where the machine is subjected to excessive vibration or shock
 RU application : RU-AP  Places exposed to direct sunlight
 RU maintenance utility : RU PC-TOOL
Also, be sure that the monitor is not installed at the following places:
For the dimensions and weights of the monitor and peripherals, see the respective  Places where the monitor is surrounded, such as in a rack case
manuals that are supplied with them.  Places whether the display surface is exposed to direct sunlight
 Places near a transformer, another monitor, a power line, or a 0.02 Gauss or
more of AC magnetic field
1.1 Dimensions and Weight

Dimensions (widthheightdepth) Weight


PC OptiPlex 760 399 × 114 × 353 (mm) Approx. 10.4 (kg)
DELL E178FP 374.7 × 380.6 × 140 (mm) Approx. 4.63 (kg)
Monitor
S1721-SHBK 362 × 280 to 406 × 200 (mm) Approx. 5.6 (kg)

1.2 Temperature and Humidity


Condition Temperature Humidity
Operating 10°C to 30°C 30% to 80% RH (non-condensing)
Non-operating -20°C to 60°C 30% to 80% RH (non-condensing)

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IN-2
1.4 Power Requirements 1.5 Grounding
Connect power cables appropriately following the local standards, rules and
Frequency Input voltage Max. input current
regulations applicable to grounding.
PC 50Hz/60Hz AC115 to 230V 4.0A/2.0A
AC100V to 120V
DELL E178FP 50Hz/60Hz 1.5A
AC200V to 240V
Monitor
AC100V to 120V
S1721-SHBK 50Hz/60Hz 0.65A/0.4A
AC200V to 240V

Phase : Single phase


Power frequency : 50/60 Hz

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IN-3

2. Installation Procedure Overview 1. Hardware setup


Check the supplied component items, install the CR-IR
 IMPORTANT 391CL accessories, and make cable connections to the
Be sure that the following equipment is completely installed and set up. RU.
 RU
See Chapters 1 to 11 of “Installation” of the RU Service Manual.
 Other equipment (such as a film printer) 2. Making a cable connection to other equipment
See the installation instructions set forth in the respective Service Connect a film printer.
Manuals.

3. Making CR-IR 391CL software settings along with option


 IMPORTANT
settings
Have on hand a CD-R disk that stores the CR-IR 391CL’s AP key (114Y2129002A),
Make necessary software settings using the Service Utility,
which is distributed for use in servicing.
along with a software setup on the film printer.

4. Performing checks for proper operation


 Check for proper operation from image input to image
loading.
 Check output images.
 Make a backup copy of the configuration file.
 View and delete the error log.

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IN-4

3. CR-IR 391CL Hardware Setup 3.1 Unloading and Unpacking


Remove the following items from the packing box.
3.1 Unloading and Unpacking  PC (controller)
 Monitor
 Others (options, etc.)
3.2 Checking the Component Items
CAUTIONS
When unloading, transferring, and unpacking the machine, observe the
3.3 Installing the Accessories and Optional following precautions:
• • • Install the monitor, insulating
Items
transformer (only for units  Do not subject the machine to vibration or shock.
used in Japan), keyboard, and If the machine is unduly vibrated or shocked while it is unloaded or
mouse. transferred, it may become damaged or defective.
3.4 Connecting a Cable Between the RU
and Other Equipment  Avoid moisture condensation inside the machine.
If the machine is subjected to a drastic temperature change when it is
transferred or unpacked, moisture condensation may occur inside the
machine. If you turn ON the machine while moisture is condensed on its
inner surface, the machine may become defective. To avoid such a problem,
be sure to allow the machine to stand at a room temperature for a period of
1 hour or longer and then turn ON the power.

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IN-5
3.2 Checking the Component Items  Monitor
 Contained in the carton of LCD display
Check that the following component items are fully supplied.
Item Q’ty
Monitor 1
 PC
Monitor cable 1
 PC box
Power cable 1
Item Q’ty
For details of the component items, see “1.1 Product Code” under “Product
PC 1 Specifications.”
Keyboard 1
Mouse 1  Others (separately packed items, options, etc.)
Power cable 1
Item Product code Q’ty Remarks*1
Power conversion connector 1
Application Software 1 MFP Key Software IR 391 MFP E 1 O
Windows reinstallation CD 1
DELL driver installation CD 1 DICOM Print Key Software IR 391 DICOM PRINT E 1 O
Information sheet (Dell desktop PC) 1
DICOM Standard CR
Standard Kit EXP 1 IR 391 DICOM STORAGE E 1 O
Storage Key Software
Quick Guide 1
Free Layout Print Key
Operation Manual IR 391 F-LAYOUT PRINT E 1 O
1 Software
(Operation Manual/Software License Agreement)
*1 O: Option
Reference Guide CD 1
For details of the component items, see “1.2 Optional Components” under
“Product Specifications.”
For details of the component items, see “1.1 Product Code” under “Product
Specifications”.

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3.3 Installing the Accessories and Optional Items 3.3.2 Monitor

Connect the insulating transformer (only for units used in Japan), keyboard, mouse The following monitors can be connected to CR-IR 391CL.
and monitor to the PC as illustrated below:  17 inch LCD monitor (Nanao S1721-SHBK)
 17 inch LCD monitor (DELL E178FP)
3.3.1 Keyboard, Mouse, and Power Cable
■ Installation of the LCD
CAUTIONS ● LCD panel installation
 For a PC provided with the source voltage changeover switch (between 115 1. Take the LCD panel out of its carton and install it in a place of use.
and 230 VAC), set the PC source voltage according to the voltage supplied
to the institution concerned and then connect the power cable to the power  NOTE 
source. Place the LCD panel on a level surface.
 Do not bind or tie down the AC power cable such that strain will be placed
on it.
● Making VGA cable and AC power cable connections
GOOD NG
1. Connect the VGA cable and the AC power cable.
FR1H1921.EPS
For information on how to connect the VGA cable and the AC power
cable, see the LCD panel operation manual.

1. Connect the keyboard, mouse, and power cable to the PC.


For details on the connection procedures, see the documentation 3.3.3 Film Printer Hardware Setup (option)
supplied with the PC.
Connect a film printer as follows.
2. Connect the power cable to the power source.
1. Connect the AC power cable.
For information on how to connect the AC power cable, see the film
printer’s operation manual.

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3.4 Connecting a Cable Between the RU and 3.4.1 Making a Cable Connection to the RU
Other Equipment 1. Connect the AC power cable.
Connect the RU and other equipment to the CR-IR 391CL via network cables. For information on how to connect the AC power cable, see the RU’s
operation manual.
 NOTE 
2. Make connections to the LAN using network cables.
To connect the CR-IR 391CL to the RU, use the following network cable.
For information on how to make network cable connections, see
 The UTP type which is compliant with category 5 or more should be used. “IN: Installation” of the RU Service Manual.
 IEC950/UL1950-compliant cables should be used.
 REFERENCE
 For the network type RU operation The RU’s cable connector is found in the lower portion of the right-hand side of the
With 100BASE-TX (straight) cables, connect the RU to the CR-IR 391CL via a hub. RU main unit.

100BASE-TX 100BASE-TX
cable (straight) cable (straight)

CR-IR 391CL HUB RU 3.4.2 Film Printer Cable Connection (option)


1. Using a network cable, connect the film printer to the LAN.
Other connected hosts ● In the case of DRYPIX 1000/3000
100BASE-TX cable (Film printer)
(straight) See “IN: Installation” of the DRYPIX 1000/3000 Service Manual.
00000028.EPS
● In the case of DRYPIX 2000
See “IN: Installation” of the DRYPIX 2000 Service Manual.
● In the case of DRYPIX 4000
See “IN: Installation” of the DRYPIX 4000 Service Manual.
● In the case of DRYPIX 7000
See “IN: Installation” of the DRYPIX 7000 Service Manual.
● In the case of DRYPIX PRIMA
See “IN: Installation” of the DRYPIX PRIMA Service Manual.

 NOTES 
 Do not connect a telephone line to the network connector of the CR-IR 391CL nor
to that of other equipment.
 For the above-mentioned equipment (the CR-IR 391CL and DRYPIX), IEC950/
UL1950-compliant cables should be used.

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4. Software Setup 4.1 Setting the Regional and Language Options


Prior to performing necessary settings using the Service Utility functions, perform
4.1 Setting the Regional and Language OS settings according to the region where the equipment is to be installed.
Options
1. Turn ON the PC power.
 Windows Vista starts up. After about one minute, the CR-IR 391CL starts.

4.2 Changing the Displayed Language 2. When the initial window opens, sequentially click its upper left and
and Replacing the Menu Database upper right corners within a period of 2 to 3 seconds.
Click the upper left corner first, and then the upper right corner.

4.3 Option Key / AP Key Installation

4.4 Setup by the Simplified Setup Wizard • • Performing preparatory operations


(such as the reinstallation of option 00000118.ai

keys and AP keys) that are required


 The “ServiceUtilityAuthentication” window opens.
to start up the CR-IR 391CL.

4.5 RU Settings

4.6 Film Printer Software Setup (option) • • Operation to be performed as


required
MU00001 .ai

3. Click [Cancel].
4.7 Checking Connections with Other • • Checking connections with other ➔ The System return to the desktop screen.
Equipment pieces of equipment (Host
equipment and DICOM
equipment) 4. Select [Control Panel] from the menu.

➔ The “Control Panel” window opens.


If the window is not in the Classic View mode, click [Classic View] to change
the display to Classic View.

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5. Double-click [Regional and Language Options]. 7. Click [Customize this format].
➔ The [Regional and Language Options] window opens. ➔ The [Customize Regional Options] window then opens.

8. Select the “Date” tab.

IN000433.ai

6. Click the “Formats” tab to select a language (region) to use from the
pull-down menu in “Current format”. N000434 ai

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9. Following examples shown in the table below, enter a date from the 12. Select the “Time” tab.
keyboard in the [Short date] box of the [Date formats] field.
CAUTION
A date entered will not be displayed correctly if the order to display “year/
month/day” used in the CR-IR 391CL system is different from that of the OS
date format.
Because this is used for important information, including the date of study
and the like, it is essential to perform a date setting on the OS side carefully
at this step.
For details of settings of the date format used in the CR-IR 391CL
system, see “4.4.4 System Settings.”

Date format used in Date format used in the OS’ short


the CR-IR 391CL “Date” format
Japanese date (S62.10.07) yy/MM/dd
ANSI long date (1987.OCT.07) yyyy/MM/dd
ANSI short date (1987.10.07) yyyy/MM/dd
American long date (OCT.07.1987) MM/dd/yyyy
American short date (10.07.1987) MM/dd/yyyy
European long date (07.OCT.1987) dd/MM/yyyy
European short date (07.10.1987) dd/MM/yyyy MU000404.ai

* Enter directly from the keyboard because some formats are not displayed in the pull-down
menu. 13. Select [HH:mm:ss] or [H:mm:ss] for the [Time format:] box setting.
10. Similarly, perform settings for the [Long date] box. CAUTION
Do not use “tt” representation.
 NOTE 
The CR-IR 391CL database will not be displayed correctly if [hh:mm:ss tt] or
When doing so, observe the order of entering “year/month/day” in the short [h:mm:ss tt] is specified for the time format.
date format determined at Step 6 above.

11. Click [Apply]. 14. Click [OK].


➔ The system returns to the [Regional and Language Options] window.

15. Click [OK].


➔ The system returns to the Control Panel.

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 Defining the character to be used as a decimal point 3. Check to see that the character specified in the “Decimal symbol” field
Select “.” (period) as the character to be used as a decimal point. is “.” (period). If not, change it to “.” (period).
If anything other than a period is selected, an error occurs when you select an If, as a result of the above selection, the same symbol is selected for
image distribution destination with the QA function. the “Digit grouping symbol” and “Decimal symbol” fields, change the
symbol for the “Digit grouping symbol” field.
1. In the “Control Panel” window, double-click “Regional and Language
Options.”
 The “Regional and Language Options” window opens.

2. Make sure that the “Formats” tab is selected and click [Customize this
format].

RI000228.ai

 The “Customize Regional Options” window opens.


RI000226.ai

4. Click [OK].
 The system returns to the “Regional and Language Options” window.

5. Click [OK].
 The system returns to the Control Panel.

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4.2 Changing the Displayed Language and 3. Double-click “DVD RW drive (D:)”.
Replacing the Menu Database
In the CR-IR 391CL system, English (not in USA) version menus and parameters
have been installed as the default values.
Replace the menu database and parameter files according to the place of delivery
of this system.

 NOTE 
IN000442.ai

Change the displayed language first and then perform necessary settings.
Changing the displayed language causes the settings performed in the Service ➔ The installation launcher starts.
Utility or User Utility to be lost, initializing the system settings to the default values
determined individually for each country.

1. Insert the CR-IR 391CL Application Software CD into the DVD drive.

2. Select [Computer] form the menu.

➔ The “Computer” window opens.

INAppL0001.ai

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6. Select “Color” and click [Next].
4. Click .
➔ The confirmation window opens.
➔ A window opens, where a desired language is to be selected.

N000438.ai

IN000436.ai

7. Check the selected “Language” and “Monitor Type” and then click
5. On the window that opens, select a language to be installed and then [Yes]. To change a selected value, click [No] to return to the previous
click [Next]. window.
➔ A window opens, where a monitor type is to be selected. ➔ Setup file installation processing will then start.
After the completion of the installation processing, the system returns to the
installation launcher top window.

8. Click .

➔ A window opens, where a desired language is to be selected.

IN000437.ai

IN000439.ai

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9. Select the language for study menus to be installed and click [Next].
➔ [Do you want to use FNC (Flexible Noise Control Processing)?] is displayed.

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10. Select “ON (Software Options required)” and click [Next].


➔ The confirmation window opens.

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11. Check the values selected for “Language” and “FNC” and click [Yes].
To change the selected value, click [No] to return to the previous
window.
➔ Parameter file installation processing will then start.
After the completion of the installation processing, the system returns to the
installation launcher top window.

12. Click [Finish].


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4.3 Option Key / AP Key Installation The installation procedure is described below.The same installation procedure
applies to all the option keys.

4.3.1 Option Key Installation 1. Insert an option key CD into the DVD drive.
The following option keys are available. Install necessary option keys in compliance
with the CR-IR 391CL installation specifications. 2. Select “Computer” from the menu and double-click

Function Product code Description “DVD RW drive (D:)”.

Image processing IR 391 MFP E MFP image processing  The installation start window opens.

DICOM-based image transmission The indication varies with


Image input/output IR 391 DICOM STORAGE E
functions available the option key for installation.
IR 391 DICOM PRINT E DICOM print function
Print output
IR 391 F-LAYOUT PRINT E Free layout print function IN000443.ai

3. Click [Continue].
 A window opens to indicate the completion of installation.
The indication varies with
the option key for installation.

IN000444.ai

4. Click [OK].
 The system returns to the desktop screen.

5. Remove the CD from the DVD drive.

6. To install other option key, change the CD and repeat steps 2 through 5.

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4.3.2 AP Key Installation

 NOTE 
Install the AP key after all option keys have been installed.
This is because once an option key has been installed, the AP key is invalidated
requiring thus the AP key to be reinstalled.

Install the AP key as follows:

1. Insert an option key CD into the DVD drive.

2. Select “Computer” from the menu and double-click


“DVD RW drive (D:)”.
 The installation start window opens.

IN000445.ai

3. Click [Continue].
 A window opens to indicate the completion of installation.

IN000446.ai

4. Click [OK].
 The system returns to the desktop screen.

5. Remove the CD from the DVD drive.

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4.4 Setup by the Simplified Setup Wizard 4. Perform the following:

Using the simplified setup wizard of the Service Utility, settings that are required for
installation are made.

4.4.1 Startup of the Service Utility


1. Make sure that there is no icon representing the CR-IR 391CL server I.
on the task tray.
If the icon is present (meaning that the CR-IR 391CL server is up and
running), right-click the icon and select “Exit”
For details, see “6.4 Turning OFF the CR-IR 391CL and RU.” II.

2.
IN000416.ai
On the desktop screen, double-click .
I. Enter the password “fieldengineer.”
 The CR-IR 391CL starts up. II. Click [OK].
➔ The Service Utility starts up and the “Service Utility top” window opens.
3. Within 2 to 3 seconds of the appearance of the initial window,
sequentially click its upper left and upper right corners.
Click the upper left corner first, and then the upper right corner.

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 The “ServiceUtilityAuthentication” window opens.

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4.4.2 Starting the Simplified Setup Wizard

1. Click [Simplified setup wizard] on the “Service Utility top” window.

Click

IN000409.ai

 The “Setting PC (OS) date/time” window of the Simplified setup wizard opens.

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4.4.3 Setting the Date and Time 1. Click [Date/time change].
 The “Date and Time” window opens.

2. Verify the date, time and time zone.


 NOTE 
Carefully check the date and time because they are important values for the
study date and exposure time.

If the shown “Date”, “Time” and “Time zone” value is not correct,
change it as appropriate and click [Apply].

00000115.ai
MU000502.ai

3. Click [OK].
 The system returns to the “Setting PC (OS) date/time” window.

4. Click [Next].
 The “System settings” window opens.

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4.4.4 System Settings 1. Enter “Institution name represented by single-byte alphanumerics.”
Use the “System settings” window to perform setup concerning the Institution
name, date/time format, and patient name format (multi-byte), and the like.
2. Click the downward arrow mark ( ) for “Year/month/day format” to
select it.
CAUTION
If you have changed the “year/month/day” format, be sure to change the
setting of the OS’ “short date” format as well.
For details of the necessary setting, see “4.1 Setting the Regional and
Language Options.”

Setting Meaning
Japanese date (S62.10.07) Year+YY.MM.DD
 ANSI long date (1987.OCT.07) YYYY.MONTH.DD
ANSI short date (1987.10.07) YYYY.MM.DD
American long date (OCT.07.1987) MONTH.DD.YYYY
American short date (10.07.1987) MM.DD.YYYY
European long date (07.OCT.1987) DD.MONTH.YYYY
European short date (07.10.1987) DD.MM.YYYY
 : Default

3. Click the downward arrow mark ( ) for “Time format”, and then
select a time format.
Setting Meaning
HH:MM:SS AM 12-hour format
MU000503.ai

 HH:MM:SS 24-hour format


 : Default

4. Ensure that the [Inputting a patient name by multi-byte characters]


check box is not checkmarked.

5. Click [Next].
➔ The [Setting the “Server Equipment”] window opens.

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4.4.5 Server Equipment Settings 4. Click [Selection] under “Monitor model.”
Use the “Server Equipment Settings” window to perform setup concerning the CR- ➤ IMPORTANT
IR 391CL server equipment name, software keyboard, monitor, and the like. For a locally procured LCD monitor, be sure to perform the procedure below:
I. Insert a media (compatible with Windows file system such as FD, CD)
where the LUT file is stored into the media drive.
II. Click “Update” on the “Monitor model selection” window.
III. Select an LUT for the added model and click [OK].

➔ The “Monitor model selection” window opens.

MU000505.ai

For details on monitor models, see “6.2.2 Monitor Settings” under


“MU: Maintenance Utility.”
MU000504 ai

5. Select a monitor model and then click [OK].


1. Enter the “Equipment name” (host name).
➔ The system returns to the [Setting the “Server Equipment”] window.
2. Verify that “CVXXXXXXXX” is entered as the “Host name” and that  NOTE 
“172.16.1.20” is entered as the IP address.
The monitor settings are automatically entered. Although the “Magnified
(NOTE: The “XXXXXXXX” portion represents an 8-digit serial number.) Display (%)” setting can be changed, do not change it now.

3. To use the software keyboard, put a checkmark in the “Use” check For details, see “6.2.2 Monitor Settings” under “MU: Maintenance Utility.”

box under ( ➔ ). 6. Next, perform the following setup steps (DICOM and disk drive
settings).

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● Set up DICOM (Media Storage setting) 2. Enter an AE name (e.g., MEDIA) in the “AE Name” field under “Media
The procedure for setting information for this equipment concerning DICOM Media Storage setting.”
Storage is described below. DICOM Media Storage is used for image transfer to a
DVD. 3. Click the downward arrow mark ( ) for “Maximum pixel density size
for a stored image”, and then select a maximum pixel density size for
1. Click [DICOM setting].
a stored image.
➔ The “Set up DICOM” window opens.
Setting Description
 ST Standard density
HQ High density
 : Default

➥ REFERENCE
Selecting “HQ” decreases the number of images that can be recorded on a
DVD.

For the number of images that can be stored when the ST, HQ,
compressed, or uncompressed option is selected, see under “1.6 Image
Storage Performance” of “Product Specifications.”

4. Click the downward arrow mark ( ) for “Whether or not to specify


data compression for stored images”, and then select a stored image
compression option.
Setting Description
 Compressed Compresses the image (lossless).
Uncompressed Leaves the image uncompressed.
 : Default
MU050007.ai

➥ REFERENCE ➥ REFERENCE
The following items shown within the fame on the window above appear only Selecting “Uncompressed” decreases the number of images that can be
when the respective options are installed. recorded on a DVD.

 “Print SCU settings” : Free Layout Print option For the number of images that can be stored when the ST, HQ,
See “4.6 Film Printer Software Setup(option).” compressed, or uncompressed option is selected, see under “1.6 Image
 “Settings for Storage SCU” : DICOM Storage option Storage Performance” of “Product Specifications.”
See “Appendix 1: Settings for Saving Images into DICOM Storage
Equipment” in “Appx IN: Installation – Appendix.” 5. When storing two-byte character (Kanji or other multi-byte character)
information, put a checkmark in the “Multi-byte character setup”
check box under ( ➔ ).

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● Set up DICOM (Print SCU setting) (option) 4. Put a checkmark in both the “BasicGrayscalePrint” and “Verification”
The procedure for setting information for this equipment concerning DICOM Print is check boxes under “Presentation Context” ( ➔ ).
described below.
➥ REFERENCE
1. Click the “Print SCU setting” tab. “Verification” is a service class for verifying the connection between DICOM
devices. When verifying the connection, it is necessary to check “Verification.”
For details on connection verification, see “7.3 Connection Check”
under “MU: Maintenance Utility.”

5. Click [OK].
➔ The system returns to the [Setting the “Server Equipment”] window.

Click

MU050009.ai

2. Enter an AE name (e.g., FCR-CSL) in the “AE Name” field under “Print
SCU setting.”

3. Specify the “Timeout value” (timeout value between DICOM messages:


300).

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● Set up DICOM (Settings for Storage SCU) (option) 4. Specify the “Timeout value” (timeout value between DICOM messages:
The procedure for setting information for this equipment concerning DICOM 300).
Storage output is described below.
5. Click [OK].
1. Click [DICOM setting]. ➔ The system returns to the [Setting the “Server Equipment”] window.
➔ The “Set up DICOM” window opens.

2. Click the “Settings for Storage SCU” tab.

Click

MU050008.ai

3. Enter an AE name (e.g., FCR-CSL) in the “AE Name” field under


“Settings for Storage SCU.”

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● Disk drive settings 3. Click [View] to specify the drive path.
The procedure for setting the DVD drive that is to be connected to the server ➔ The “Browse for Folder” window opens.
equipment (CR-IR 391CL machine).

1. Click [Disk drive settings].


➔ The “Disk drive settings” window opens.

IN000208.ai

4. Select the connected DVD RW drive (D:) and then click [OK].
➔ The system returns to the “Disk drive settings” window.

5. Click the downward arrow mark ( ) for “Disk format application


type”, and then select a disk format application type (Dedicated
application).
Setting Description
Not specified Does not provide formatting.
 Dedicated application Provides formatting with the dedicated application.
OS Provides formatting with an OS function.
 : Default

MU000507.ai

2. Enter a management disk drive name (e.g., DVD) in the “Drive name”
field under [Setting a “Disk Drive for Server Management”].

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6. Click [View] to specify the “Dedicated application format path.” 9. Check what is selected for “Drive to be created” in “Set up “PDI” and
➔ The “Open” window opens. click [Edit].

7. Select “C:\Program Files\FujiFilm\Hobbit\System\


FFUdfFmtToolForVista” on the folder selection window.

MU060209.ai

➔ Notepad starts.

MU060210.ai

10. Input a facility name.


IN000209.ai

➔ “C:\Program Files\FujiFilm\Hobbit\System\FFUdfFmtToolForVista” is input


11. From the “File” menu, select “Overwrite.”
automatically in the “Dedicated format application path” field. The “Save as...” window opens.

8. Input “rD” to the end of the path (“r” represents a space and “D” 12. Confirm the “Encoding” and click “Save.”
represents a DVD drive path).
 NOTE 
➥ REFERENCE
Select “ANSI” or “Unicode” character code. Input data can be saved only when
After the input as directed above, the description in the “Dedicated format either “ANSI” or “Unicode” is selected.
application path” field will be as follows.

13. Select “Close Notepad” from the “File” menu.


➔ Notepad window closes and the system returns to the “Disk drive settings”
window.

14. Click [OK].


➔ The system returns to the “Setting the “Server Equipment”” window.

15. Click [Next].


➔ The “Setting the Image Reader” window opens.

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4.4.6 Setting the Image Reader 4.4.7 Setting the Film Printer
See “5.6 Setting the Film Printer (option)” under “MU: Maintenance Utility”.

4.4.8 Setting the Storage Device


See “5.7 Setting for DICOM Storage Device (option)” under “MU: Maintenance
Utility”.

4.4.9 Exiting the Simplified Setup Wizard

MU000522.ai

1. Click [Finish].
➔ The system returns to the “Service Utility top” window.

MU000509.ai

The Simplified setup wizard is now closed.


1. Enter an Image Reader name (default: Image Reader) in the “Equipment
name” field. ➤ IMPORTANT
For an output device set up using the Simplified setup wizard, be sure to use the
2. Enter an Image Reader host name (default: RU0) in the “Host name” User Utility to perform “Setting a destination for image output.”
field.

3. Enter an Image Reader IP address (default: 172.16.1.10) in the “IP


Address” field.

4. Click [Next].
➔ The “Simplified settings completed” window opens.

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4.5 RU Settings 4.5.1 Installing the RU PC-TOOL

To perform RU software settings, be sure to observe the procedures shown in the The RU PC-TOOL is a utility (also referred to as the FCR TOOL) that exercises
flow below. RU-AP installation, RU-Config setup, data backup, and other functions.
For the operations of the CR-IR 391CL and RU, it is necessary that the RU PC-
4.5.1 Installing the RU PC-TOOL
TOOL be installed in the CR-IR 391CL system.

1. Select [Control Panel] from the menu.


4.5.2 Setting Up and Checking Firewall Settings
➔ The “Control Panel” window opens.

4.5.3 Installing and Registering RU-AP


2. Double-click “User Accounts”.
➔ The “User Accounts” window opens.

3. Select “Turn User Account Control on or off”.


➔ The “User Accounts Control” window opens.

3. Click .

AWV22035_E.ai

➔ The “Turn User Account Control on or off ” window opens.

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4. Remove the checkmark from “Use User Account Control (UAC) to help 8. Insert the RU APL Software CD into the CR-IR 391CL’s DVD drive.
protect your computer”.
9. Select [Computer] from the menu and double-click
“DVD RW drive (D:)”.
➔ The “Set Up PC-TOOL” window opens.

10. Click [INSTALL].


MU060211.ai

➔ The following window opens.

MU060212.ai

5. Click [Restart Now].


➔ The PC restarts.
After a while, the CR-IR 391CL starts up.

6. Within 2 to 3 seconds of the appearance of the initial window,


sequentially click its upper left and upper right corners.
Click the upper left corner first, and then the upper right corner. MC000307.ai

00000118.ai

 The “ServiceUtilityAuthentication” window opens.

7. Click [Cancel] to close the window.


 The system returns to the desktop screen.

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11. Select “For FTP-Server”, and click [SET]. 13. Click [Install].
 NOTE 
Be sure to select “For FTP-Server.” If “For Client PC” is selected, installation
cannot be done successfully.
If you have erroneously selected “For Client PC” and clicked [SET], perform
installation again by following the procedure below.
See “Appendix 8 Corrective Procedure to be Performed after
Improper RU PC-TOOL Installation” under “IN: Installation” of the
RU Service Manual.

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FRCH7168.ai

12. Click [NEXT].

FRCH7043.ai

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14. When the installation completes, click [Finish]. 15. Press the <Enter> key.
➔ The following window opens.

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16. Ptess the <Enter> key.


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➔ The “Windows Security Alert” window opens.


➔ The following window opens.
17. Click [Unblock].

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 The system returns to the “Set Up PC-TOOL” window.

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18. Click [Exit].

MC000308.ai

19. Remove the RU APL Software CD from the DVD drive, and restart the
PC.
 After a while, the CR-IR 391CL starts up.

20. Within 2 to 3 seconds of the appearance of the initial window,


sequentially click its upper left and upper right corners.
Click the upper left corner first, and then the upper right corner.

00000118.ai

 The “ServiceUtilityAuthentication” window opens.

21. Click [Cancel] to close the window.


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4.5.2 Setting Up and Checking Firewall Settings 5. Check to see that “BmpServer” is checkmarked.

1. Select [Control Panel] from the menu.

➔ The “Control Panel” window opens.

2. Double-click [Windows Firewall].


➔ The “Windows Firewall” window opens.

3. Select “Allow a program through Windows Firewall”.

MU060213.ai

MC000305.ai

➔ The “Windows Firewall Settings” window opens.


If “BmpServer” does not exist, perform the procedure described
4. Select the “Exceptions” tab and check to see that “FTP (File Transfer later in “n If ‘BmpServer’ does not exist (Adding a program).”
Protocol)” is checkmarked.

MC000092.ai

If the “FTP” item does not exist, perform the procedure described
later in “n If ‘FTP’ does not exist (Adding a program).”

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■ If “FTP” does not exist (Adding a program) 2. Click [Browse...].

1. In the “Exceptions” tab of the “Windows Firewall Settings” window, ➔ The “Browse” dialog opens.
click [Add program...].

MC000095.ai

3. Enter “C:\WINDOWS\SYSTEM32\FTP” in the filename field, and click


[Open].

MC000093.ai 4. Click [OK] in the “Add a Program” window.


➔ The “Add a Program” window opens. ➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.

5. Make sure that “FTP” is checkmarked.


 NOTE 
“File Transfer Program” or “ftp” may be displayed, instead of “FTP”.

MC000094.ai

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■ If “BmpServer” does not exist (Adding a program) 2. Click [Browse...].

1. In the “Exceptions” tab of the “Windows Firewall Settings” window, ➔ The “Browse” dialog opens.
click [Add Program...].

MC000095.ai

3. Select “C:\Program Files\FujiFilm\FCR\TOOL\BmpServer”, and click


[Open].

MC000093.ai 4. Click [OK] in the “Add a Program” window.


➔ The “Add a Program” window opens. ➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.

5. Make sure that “BmpServer” is checkmarked.

MC000094.ai

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■ Setting up the FTP port ■ Setting up inetinfo
1. In the “Exceptions” tab of the “Windows Firewall Settings” window, 1. In the “Exceptions” tab of the “Windows Firewall Settings” window,
click [Add Port]. click [Add Program...].
➔ The “Add a Port” window opens.

MC000313.ai

2. In the “Name:” field, enter “FTP_port”.

3. In the “Port number” field, enter “21”.


MC000093.ai

4. Click “TCP” to select it. ➔ The “Add a Program” window opens.

MC000097.ai

5. Click [OK].
MC000094.ai

➔ The system returns to the “Exceptions” tab in the “Windows Firewall Settings”
window.

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2. Click [Browse...]. 4. Click [Open].
➔ The “Browse” window opens. ➔ The system returns to the “Add a Program” window.

MC000095.ai
MC000311.ai

3. Select “C:\WINDOWS\system32\inetsrv\inetinfo”, and click [Open].


5. With “inetinfo” being selected, click [OK].
➔ The system returns to the “Windows Firewall” window.

MC000310.ai

MC000312.ai

6. Make sure that “inetinfo” is checkmarked, and click [OK].


➔ The system returns to the “Control Panel.”

7. Close the “Control Panel” window.

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4.5.3 Installing and Registering RU-AP 3. Click [Start].
Install the RU-AP in the CR-IR 391CL. To do this, use the RU PC-TOOL and
perform the procedures set forth in this section.

 NOTE 
Before installing the RU-AP, turn ON the RU power.

➥ REFERENCE
This section describes the procedures, by way of example, where settings are
made as follows:
INSTALL VERSION : 1.0
LANGUAGE : NONE
BRAND TYPE : NONE

1. Turn the RU OFF and then turn it ON.


 NOTE 
Although a connection error occurs on the RU side, it will pose no problem to FRCH7048.ai

subsequent work if you simply clear the alarm.


4. Enter “RU NAME” and “RU IP ADDR.”
 NOTE 
2. Select “Computer” from the menu and double-click
Enter the IP address of the RU that has been set on the CR-IR 391CL.
“DVD RW drive (D:)”.

#1[Input]
#2[Input]

FRCH7050.ai

5. Click [PING].
[Click]

FRCH7051.ai

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6. Check the result of PING, and click to close the window. 8. Click [OK].

#2

FRCH7054.ai

#1
[Check]
9. Select “INSTALL VERSION and click [OK].”

“0% loss” should appear.


FRCH7052.ai

● [GOOD indication].
If the following message appears, the result is normal.
| Ping statistics for 172.16.1.10: |
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), |

● [NO GOOD indication]. FRCH7055.ai

Other than above is all abnormal. (The selected IP address of the RU is


displayed.) 10. Make sure that “INCH” is selected for “IP Size Code Setting” (size
 NOTE  system of the IP used).

In the case of “NO GOOD” indication


See “MT: Machine Troubleshooting” of the RU Service Manual.

7. Click [INSTALL].
[Click]

FRCH7053.ai

➥ REFERENCE FRCH7114.ai

When clicking on [INSTALL], “Under maintenance” appears on the operation


11. If configuration information other than the default settings is used at
panel of the RU.
the request of the institution, change the settings.

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12. Click [SET]. 14. Confirm the installation precautions.
CAUTION
While the flash ROM is being written into, never turn OFF the RU or CR
Console. If you turn OFF the power, the program stored in the memory
becomes damaged and cannot restart.

15. Click [SET].


➔ When you click on [SET], the installation screen opens on the CR Console
display.
While the flash ROM is being written into, the RU’s LED blinks.

FRCH7060.ai  NOTE 
Do not close the installation screen until the flash ROM write process is
13. Check to see that “172.16.1.20” and “CL0” have been set for “IP completed.
ADDRESS” and “CL NAME”, respectively. If you inadvertently close the installation screen, return to Step 7 and perform
the installation procedure again. The flash ROM write process takes about 8
 NOTE  minutes.
If the “FTP Server IP Address” setting has been changed before the installation
of the RU software, enter the new address.

[Click]

The installation screen appears


on the CR-IR 391CL display.

FRCH7176.ai

While the flash ROM write


process is being performed,
the LED and Cassette ready lamp blinks.

FRCH7191.ai

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16. Verify that the flash ROM write process is completed, and then press 18. Check the version of the RU software, and close RU PC-TOOL.
the <Enter> key twice.
RU NAME IP ADDRESS RU TYPE VERSION
#1
#1 ru0 172.16.1.11 CR-IRxxx 1.1
[Check]
[Check]

#2

RU TYPE GOOD indication


CR-IRxxx: Model The text is displayed
name of the RU to in black.
be connected is
#2 displayed. NO GOOD indication
[Press 2 times] The text is displayed
“Enter” key FRCH7066.ai in red or the version
number is not
displayed.
17. Click [OK].
#3
[Click]

FRCH7068.ai

 NOTE 
FRCH7067.ai
If “NO GOOD” is indicated, go back to Step 1. and perform installation again.

19. Verify that the RU’s LED is extinguished, and then turn OFF the RU.
➥ REFERENCE
The message “Under maintenance” is displayed on the operation panel.
However, turning OFF the RU power does not affect the RU’s functionality.

20. Turn ON the power of the RU.

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4.5.4 Setting the User Account Control (Activate) 5. Click [Restart Now].
Turn on the “User Account Control.” ➔ The PC restarts.
After a while, the CR-IR 391CL starts up.
1. Select [Control Panel] from the menu.
6. Within 2 to 3 seconds of the appearance of the initial window,
➔ The “Control Panel” window opens. sequentially click its upper left and upper right corners.
Click the upper left corner first, and then the upper right corner.
2. Double-click “User Accounts”.
➔ The “User Accounts” window opens.

3. Select “Turn User Account Control on or off”.


➔ The “Turn User Account Control on or off ” window opens.

4. Place a checkmark in “Use User Account Control (UAC) to help protect


your computer”. 00000118.ai

 The “ServiceUtilityAuthentication” window opens.

7. Click [Cancel] to close the window.


 The system returns to the desktop screen.

MU060214.ai

➔ The following window opens.

MU060212.ai

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4.6 Film Printer Software Setup (option) 4.6.1 Installing the Option Key for Application Key

This section shows the procedures of making a DICOM Print setup in order that If the “Free Layout Print” option key or “DICOM Print” option key is not installed,
any of the following film printers will be able to receive images from the that is required.
CR-IR 391CL.
 NOTE 
● DRYPIX 1000/3000 When the option key and/or the application key is to be installed, it is required that
See “8.1 Network Connection (DICOM)” under “IN: Installation” of the the CR-IR 391CL is connected to the network.
DRYPIX 1000/3000 Service Manual. Make sure that network connection has been established before performing the
installation.
● DRYPIX 2000
See “9. CLIENT SETTINGS” under “IN: Installation” of the DRYPIX 2000
Service Manual. 1. Insert an option key CD into the DVD drive.

● DRYPIX 4000
See “10. SETTING CLIENTS” under “IN: Installation” of the DRYPIX 4000 2. Select “Computer” from the menu and double-click
Service Manual. “DVD RW drive (D:)”.
● DRYPIX 7000 ➔ The installation start window opens.
See “10. SETTING CLIENTS” under “IN: Installation” of the DRYPIX 7000
Service Manual.

● DRYPIX PRIMA
See “7. SETTING OF THE EQUIPMENT” under “IN: Installation” of the DRYPIX
PRIMA Service Manual.
INAppE0001.ai

3. Click [Continue].
➔ A window opens to indicate the completion of installation.

INAppE0002.ai

4. Click [OK].
➔ The system returns to the desktop screen.

5. Remove the CD from the DVD drive.


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4.6.2 Reinstalling the AP Key 4.6.3 DICOM Print Setup
Once you have installed the option key, be sure to reinstall the AP key. See “4.4.5 Server Equipment Settings”
Reinstall the AP key using the AP key CD (114Y2129002A).
The installation procedure is as follows:

1. Insert the AP key CD into the DVD drive.

2. Select “Computer” from the menu and double-click


“DVD RW drive (D:)”.
➔ The installation start window opens.

INAppE0004.ai

3. Click [Continue].
➔ A window opens to indicate the completion of installation.

INAppE0005.ai

4. Click [OK].
➔ The system returns to the desktop screen.

5. Remove the CD from the DVD drive.

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4.7 Checking Connections with Other Equipment ■ Starting up the RU’s Maintenance Utility
Start up the RU’s Maintenance Utility.
This section shows the procedures of checking the connections with other pieces
For the procedure to start up the RU’s Maintenance Utility,
of equipment such as those described below.
see “Maintenance Utility (MU)” of the RU Service Manual.

■ Displaying the “Connection check” window


■ Running a connection check
● Checking connection to the Host equipment
1. Click the down-arrow button ( ) in the

field and select the connection

destination.

2. Click [Verify connection].


➔ The DOS prompt opens.

If the following message is displayed four times, the connection is in


proper working order.
IN000201.ai Reply from 172.16.1.10: bytes=32 time<10ms TTL=128

1. Click [Connection check] under “Maintenance tool” on the “Service ➥ REFERENCE


Utility top” window. Values for “time<10ms” and “TTL=128” in the message above vary depending
➔ The “Connection Check” window opens. on the network status. Connection remains normal even though such values
vary.

 NOTE 
If a message saying “Request timed out.” shows up, go back to “4.3 Setup by
the Simplified Setup Wizard” and check the settings.
Furthermore, check the supply of power to individual network equipment (such
as LAN wires and HUBs) and make certain that connections are in proper
operating order in order that communication with connected equipment is
performed successfully.

3. Repeat Steps 1 and 2 for each of the connection destinations such as


IN000217.ai
the RU and DICOM printer on which a connection check is necessary.

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● DICOM verification 4.8 Exiting the Service Utility
Perform the following procedure when a DICOM printer or a DICOM storage device
is connected.
1. Click on the “Service Utility top” window.
* This procedure is unable to perform to a DICOM Media Storage.
➔ The system returns to the desktop window.
1. Click the down-arrow button ( ) in the

field and select the connection

destination.

2. Click [Verify connection].


➔ When a message saying “DICOM Verification was succeeded.” shows up on
the “FFServiceUtility” window, the connection is in proper working order.

 NOTE 
If a message saying “DICOM Verification was failed.” shows up, go back to
“4.3 Setup by the Simplified Setup Wizard” and check the settings.
In consultation with the Service Manual of the destination equipment, establish
a condition where DICOM communication can be performed successfully.

3. Click [OK].
➔ The system returns to the “Connection check” window.

■ Terminating the connection check


1. Click [Finish] on the “Connection Check” window.
➔ The system returns to the “Service Utility top” window.

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5. Checkup Work 5.1 Checking the Startup and Configuration of


the RU
5.1 Checking the Startup and Configuration of
the RU ➥ REFERENCE
If the RU must be used with its IP address changed, make an IP address setting on
the RU in consultation with “Appendix 5 Changing the IP Address of an RU” under
5.2 Checking the System Configuration “CR-IR 391RU Service Manual.”
For details, see “Appendix 5 Changing the IP Address of an RU” under
“CR-IR 391RU Service Manual.”
5.3 Checking Every Step from the Inputting of
Images to the Saving of Images onto DVD
5.1.1 Checking the Startup of the RU

5.4 Checking Output Images (option) • • • Output images are checked  NOTE 
for image format, Before making a startup check on the RU, be sure to log onto a CR-IR 391CL
nonuniformity, and on-film client. If the RU is started without logging onto any CR-IR 391CL client, an error
annotation format. message indicative of a connection trouble appears on the operator panel of the
RU.
 NOTE 
To operate the CR-IR 391CL system program (including utility programs), Windows
Explorer must be shut down. ■ Preparatory work (login)
Operating the program with Windows Explorer up and running may cause a
problem, such as system hang-up or media error, to occur. 1. On the desktop, double-click .
However, this does not apply when the procedure where to start up from Windows
Explorer is determined.  The CR-IR 391CL server application starts and its initial window opens.
When the server application gets up and running, the icon representing the
CR-IR 391CL server shows up in the task tray in the bottom-right corner of the
window.

IN000402.ai

 Internet Explorer starts and the “User Selection” window opens.

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2. On the User Selection window, click the top, bottom, left, and then 3. Enter the password “fieldengineer” (in lower-case single-byte
right edge portions of the window in order.
characters only) and click .

IN000501.ai

 The “Password input” window for service engineers shows up.


IN000502.ai

 NOTES 
 The “Study List” window opens.
 The top, bottom, left, and right edge portion clicks should be done slowly.
Too fast clicking may render the detection of position information impossible.
 In the event of a login failure, click [Finish] and close the “User Selection”
window once. Click [FCRWeb] on the desktop to reopen the “User Selection”
window and go over the above-mentioned operation again.

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■ Checking the startup of the RU
1. Turn ON the power of the RU.

2. Make sure that the RU’s operator panel looks identical to the “onL”.

FRCH7150.ai

 NOTE 
If the “onL” fails to appear on the RU’s operator panel and an error window
shows up instead, perform fault analysis by consulting “Troubleshooting.”
“Troubleshooting” of the RU Service Manual

➥ REFERENCE
Prior to shipment from the factory, the IP addresses of the RU and
CR-IR 391CL were set to their default values. The default values are as
follows:
Reader Unit IP Address : 172.16.1.10
FTP Server IP Address : 172.16.1.20

RU

CR-IR 391CL

IP Address : 172.16.1.20
FRCH7155.EPS

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5.1.2 Checking the RU’s Version 2. Check and compare the RU’s version registered on the “LIST OF
EXISTING RUs” and the version found on the RU-APL CD-ROM that
came with the RU.
1. From the menu, select “All Programs” ─ “Accessories”─ “Run”.
LIST OF EXISTING RU
In the “Run” window that opens, type “C:\Program Files\FujiFilm\FCR\ RU NAME IP ADDRESS RU TYPE VERSION
TOOL\RuPcTool\RuPCTool.exe” and click [OK]. ru0 172.16.1.10 CR-IR391 V1.0

#1
[Select]
[Check]
Software version.

#2
[Select] CR-IR 391RU
APL Software
RU-APL CD-ROM
V1.0
#3
[Select]

FRCH7157.ai

3. If the version of the RU registered on the “LIST OF EXISTING RUs” is


found to be lower than the version on the RU-APL CD-ROM in Step 2,
#4 perform a software version upgrade.
[Type in]
#5  NOTES 
[Click] In such cases below, upgrade the version of the software to install the latest
version to the RU.
 The RU version registered to the “LIST OF EXISTING RU” is found to be
lower than the version described on the RU-APL CD-ROM.
For procedural details, see “3.2 Updating the RU Software” under
“MC: Checks, Replacement and Adjustments of Parts.”

4. Close RU PC-TOOL.

FRCH7154.ai

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5.1.3 Checking the RU’s Message File  NOTE 
If “UPDATE (RU MESSAGE)” is not grayed out, install the RU message file
1. Set the RU-APL CD-ROM into the DVD drive.
using the following steps:

I. Click [UPDATE (RU MESSAGE)].

[Insert]
RU-APL CD-ROM

[Click]

FRCH9518SM.ai

➔ The “Set Up PC-TOOL” window opens.

2. Check to see that the text “UPDATE (RU MESSAGE)” is grayed out. FRCH9520SM.ai

➥ REFERENCE ➔ The “UPDATE (RU MESSAGE)” window opens.

The grayed-out state of the text “UPDATE (RU MESSAGE)” indicates that the II. Click [OK].
RU’s message file has been correctly installed. ➔ The system returns to the “Set Up PC-TOOL” window.

III. Make sure that “UPDATE (RU MESSAGE)” is grayed out.

[Check]
“UPDATE (RU MESSAGE)” is [Check]
in a grayed-out state. “UPDATE (RU MESSAGE)” is
in a grayed-out state.

FRCH9519SM.ai

FRCH9519M.ai

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3. Click [Exit] to close the “Set Up PC-TOOL” window. 5.1.4 Checking the RU Configuration
1. If use is to be made of the equipment’s configuration information in a
state other than default settings at the request of the institution
concerned, make setting changes in accordance with
“Appendix A: Setting up RU-Config.”
[Click] For details, see “Appendix 4: Setting the RU-Config” in “MC: Checks,
Replacement and Adjustment of Parts.”

FRCH9522SM.ai

4. Remove the RU-APL CD-ROM from the DVD drive.

[Remove]
RU-APL CD-ROM
FRCH9521SM.ai

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5.2 Checking the System Configuration 5.3 Checking Every Step from the Inputting of
Images to the Saving of Images onto DVD
■ Automatic output setting
This function generates automatic image printout or performs automatic image This section describes the procedures to ensure that image data is saved on DVD
storage at study verification or exposure completion. successfully and random access to the saved image data is possible on the DVD.
Necessary settings are to be performed in the User Utility.
“Appendix 4: Settings for Automatic Output” in “MU: Maintenance Utility.” ■ Preparatory work (login)
Start up the RU and perform logging into the CR-IR 391CL client.
■ Automatic verification of a study
This function automatically verifies a study that has been subjected to exposure  NOTE 
processing. If the RU is up and running and is logged onto the CR-IR 391CL client, skip the
Necessary settings are to be performed in the User Utility. procedures below and go to “ ■ Preparatory work (Preoperation checks on the RU)”
“Appendix 5: Setup for Auto-verify” in “MU: Maintenance Utility.” “ ■ Preparatory work (Preoperation checks on the RU)”

■ Automatic logoff setting


1. Turn ON the RU’s power switch. If it is already ON, just leave it as it is
This function enables the client application to log off the system automatically if no and there is no need to do anything else.
manipulations are performed within a preset time.
Necessary settings are to be performed in the User Utility.
2. On the desktop, double-click .

 The CR-IR 391CL server application starts and its initial window opens.
When the server application gets up and running, the icon representing the
CR-IR 391CL server shows up in the task tray in the bottom-right corner of the
window.

IN000402.ai

 Internet Explorer starts and the “User Selection” window opens.

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3. On the User Selection window, click the top, bottom, left, and then 4. Enter the password “fieldengineer” (in lower-case single-byte
right edge portions of the window in order. characters only) and click [Login].

IN000501.ai IN000502.ai

 The “Password input” window for service engineers shows up.  The “Study List” window opens.
 NOTES 
 The top, bottom, left, and right edge portion clicks should be done slowly.
Too fast clicking may render the detection of position information impossible.
 In the event of a login failure, click [Finish] and close the “User Selection”
window once. Click [FCRWeb] on the desktop to reopen the “User Selection”
window and go over the above-mentioned operation again.

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■ Preparatory work (preoperation checks on the RU) ■ Preparatory work (disk setup)
 NOTES  Make preparations for disk writing, as follows.

 For the IP used for image/conveyance checks, an IP of the maximum size used in 1. Affix the label on the case of the disk used for storing images and
the hospital should be employed. enter the date and the title “Image storage disk.”
 Make sure that the IP to be used does not contain any important image data
exposed. 2. Click which is found in the indicator field located in the upper-
right corner of the window.
1. Check to ensure that the “onL” screen appears.

2. Perform “Erasure” on the spontaneous radiation and image


accumulated on the IP to be used.
IN000512.ai

For details of “Secondary Erasure” processing, see the RU Operation ➔ The indicator field (Disk) shows up.
Manual.

3. Perform IP exposures.
 NOTE 
Expose the IP at X-ray tube voltage of 80 kVp. Otherwise, the image check
cannot be done normally.

► INSTRUCTIONS
 Expose two IPs of the largest size to be used at the user’s site to the
following dose.
 With the X-ray tube, the first IP should be exposed in a normal orientation,
and the second in a 180-degree upside-down orientation.

 X-ray tube : Tungsten X-ray tube


 X-ray exposure dose : 1 mR IN000503.ai

 Maximum size : IP of 14"14" (3535 cm) or 14"17" (3543 cm) size


 Reference conditions : Distance 1.8 m
Voltage 80 kVp
Amperage 50 mA
Time 0.013 sec

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3. Click [Utility]. 5. Insert a disk, onto which to write, into the tray and click [Next].
➔ The “Disk Operation” window opens. ➔ A window opens asking if you wish to format the inserted disk.

IN000603.ai

 The window above opens only when an unformatted disk was inserted.

6. Click [OK].
➔ The fotmat window opens.

N000522.ai

4. Click [Replacing Disks].


➔ The “Replacing Disks” window opens.

MU000043.ai

IN000504.ai 7. Click [Start].


➔ The following window opens.

MU000044.ai

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8. Click [OK].
12. Leave the default number as it is and click .
➔ The following window opens.
 NOTE 
If some data has been entered and the default lost consequently, click
.

MU000045.ai

➔ The system returns to the “Disk Operation” window.


9. Click [OK].
13. Click [Update].
➔ The system returns to the format window.
➔ The equipment information gets updated.
10. Click [Close].
➔ The “Specify how to handle the disk” window opens.

IN000505.ai

11. Select “For Image Storage” and click [Next].


➔ The “Specify disk name” window opens.

IN000523.ai

14. Click [Close].


➔ The system returns to the “Indicator” window.

IN000506.ai

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■ Conducting “Image input check” inspection
15. Click located in the lower left corner of the Indicator window. For details of the inspection procedure to be carried out, see the “CR-IR 391CL
Operation Manual.”
➔ The display of the Indicator window gets updated.
➤ IMPORTANT
16. Verify the following check items. Automatic storage on DVD by means of verification operation is an important and
Check items: essential function, make certain that storage takes place without fail.
 Device : Ensure that the device name that has been set by means of the
Service Utility is in place.
 Status : Ensure that the device name and available write area (%), both of
which were entered in/under Step 8, are being indicated. 1. Click located at the bottom of the study list window.
 Usage : Ensure that “For Storage Disk” is being displayed.
 Disk Write : Ensure that “Write enabled” is being displayed.

17. Click [OK].

IN000527.ai

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➔ The “Patient ID” window opens. 3. Enter the following items of patient information and click [Next].
 Patient Name : Fuji Tarou
 Date of Birth : 1972.AUG.15
 Sex : Male
➔ The exposure menu registration window opens.

IN000508.ai

2. Enter the patient ID (0123456789) and click [Next].


➔ The detailed patient information input window opens.
IN000510.ai

IN000509.ai

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4. Click to open the second page.


5. Click [QC/TEST] and click [IMAGE-FORMAT].
#1 Click #2 Click
Click

IN000608.ai

IN000606.ai

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6. Click [Start Study]. 8. After the input of the image, click [Image Viewer].
➔ The “Start Study” window opens.

IN000227.ai
Click
IN000226.ai

7. Insert the IP cassette that has been readied in the course of ➔ The “Image Viewer” window opens.
“■ Preparatory work (Preoperation checks on the RU)” under
“5.3 Checking Every Step from the Inputting of Images to the Saving
of Images onto DVD” into the RU.

Cassette Ready lamp


[illuminating]

FRCH101006.ai

➔ Shortly after the initiation of reading of the IP, images that have been read into
the CR-IR 391CL’S monitor show up.
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9. After the image has shown up, click [Verify]. 11. After selecting the study, click located in the

box.

Click
IN000610.ai IN000632.ai

➔ The following window opens.

10. Click in the upper left corner of the window.

➔ The system returns to the “Study List” window.

IN000633.ai

12. Click[Output].
➔ The system returns to the “Study List” window.

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13. Click under . 15. After selecting the study, click located in the
box.

IN000611.ai

➔ The “Requesting for disk insert” window opens.


IN000613.ai

➔ The “Image retrieve” window opens.

IN000614.ai
IN000612.ai

➔ When the image reading completes, the “Image Viewer” window opens.
14. Click [OK].
➔ A listing of studies on the disk shows up.

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17. Click and hold on the horizontal scrollbar and drag it rightward to
16. After viewing the on-screen image, click in the upper left corner scroll.

of the window.

Click IN000616.ai

* Check to make sure that the study item that has been output is shown on the
Since image reading occurs from the disc, study list and the other items being displayed such as the patient ID are
the [Save/Verify] button becomes hidden from view. N000615.ai
correct.

➔ The system returns to the “Study List” window.


18. Ensure that the image that has been read in is not falling under the
heading “DB managing.”

Check here. IN000617.ai

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19. Click located in the indicator field. 5.4 Checking Output Images (option)
When the DICOM print option is installed, perform the following operations:
 Film annotation character format
 Format check
 Irregularity, sensitivity and density checks

Click IN000618.ai

➔ The “Indicator” window opens.

20. Make sure that neither error nor warning is logged in the event tab.

IN000619.ai

21. Click [OK].


➔ The “Indicator” window closes.

22. Remove the cassette from the RU.

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■ Checking the film annotation character format ■ Checking the format (option)
When the DICOM print option is installed, perform the following operations:
1. Check to see that the film annotation character format information
entered from the CR-IR 391CL is properly printed out onto film.
Also, check for blurred, chipped, or otherwise abnormal character 1. Checking the image format
printings. As measured from the outermost outline of film that has been output, make
certain that the width of the blank margin should measure 2 mm or smaller in
➥ REFERENCE actual dimension on the IP.
The example in the figure below represents a printout that would be generated
when the default film annotation character format is used (image size : ➟ PERFORMING A CHECK
26×36cm (10"×14"), print format : Single). Ensure that the blank margin is 2 mm or less in width.
When the default settings are used, character strings (1) through (17) are If an irregularity is found,
printed out. See “MT: Machine Troubleshooting” of the RU Service Manual.
(1) Hospital name (Institution name)
2mm or less
FUJIFILM HOSPITAL 0400167 6 A0000A020
Image frame
(12) IP No.
(2) EDR mode + Menu code
(3) System ID + Image No.

Blank margin

FRCH7102.EPS

 NOTE 
(4) Patient ID
(10) Film mark
(13) Image processing (5) Patient name
(7) Sex Depending on the IP reading size and film size, distances measured on film
conditions
(8) Age or Date of birth differ from their counterparts actually measured on the relevant IP. Therefore,
G 1.0G#0.7+0.50R5Q0.5
SKULL, GENERAL
L 4.0S200C 1.2 1.0AP 0000000001 MARY ADAMS
R->L
[F] 23
calculate actual dimensions on the IP on the basis of distances measured on
1992 11 27 [17:43] SCALE 50% RT-04
(9) Pair processing information the film and the reduction ratio of the film using the following equation:
(11) Reduction ratio
100
(14) Exposure menu name (17) Exposure time Actual dimension on the IP = Measured value 
(16) Image inversion mark (6) Date of exposure Reduction ratio (%)
(15) Standardization conditions
+ Correction item
IN000532.EPS

If any abnormality is found, see “6.4 Film Annotation Characters” under


“MU: Maintenance Utility.”

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■ Checking for nonuniformity, sensitivity and density 3. Verify that there is no “unusual nonuniformity” found on the output
film or on the image displayed on the image monitor.
1. Check that the output film and the image displayed on the
CR-IR 391CL monitor are both free from peculiar irregularities.
If any abnormality is found, see “MT: Machine Troubleshooting” of the
➟ PERFORMING A CHECK
There should be no uneven density difference in the main scan direction.
RU Service Manual.

If there is any uneven density difference, compare the films output from the two
2. Check the system sensitivity (S value) indicated on the film that was IPs of the same size, and determine whether such nonuniformity is caused by the
output. machine or X-ray tube.
For details of the procedure to check the S value, see “Checking the S
Value” in “IN: Installation” of the RU Service Manual. ● If there is uneven density difference in the same direction on two films
➥ REFERENCE
To check the S value on the monitor, take a look at the location shown below.

IP (first) in normal orientation IP (second) in vertically inverted orientation


FRCH7100.EPS

➔ The machine may be the cause of such nonuniformity.


Check See “MT: Machine Troubleshooting” of the RU Service Manual.
this S value.
● If positions of uneven density difference are different

IN000609.ai

IP (first) in normal orientation IP (second) in vertically inverted orientation


FRCH7101.EPS

➔ The X-ray tube may be the cause of such nonuniformity.

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6. Setup File Backup and RU Error


Log Verification/Deletion
This section explains about the procedures for backing up the CR-IR 391CL and
RU setup files and verifying/deleting the RU error log.

When making backups, have the following items on hand.

 One DOS/V-formatted FD (for RU)


*1
 One DVD disk (for CR-IR 391CL)
*1: Make sure to use a DVD that is not the one used for image storage.

 NOTE 
Never turn OFF the CR-IR 391CL or RU power during a backup process. If the
power turns OFF, the machine may fail to startup.

6.1 Backing Up the CR-IR 391CL Setup File

6.2 Backing Up the RU Setup File

6.3 Verifying and Deleting the RU Error Log

6.4 Turning OFF the CR-IR 391CL and RU

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6.1 Backing Up the CR-IR 391CL Setup File 2. Click [Eject].
 The tray of the DVD drive opens.
Back up patient information, setting information and log information.
3. Remove the disk. With the label side facing up, put the DVD back into
■ Preparatory work its case labeled “Image storage disk.”
 Make sure that the writing of all image data to the image storage disk has been
completed. 4. Close the now-empty tray.
 Onto the case of the backup-purpose disk, affix its supplied label and clearly
mark thereon the date of backup along with the description “For Backup 5. Click [Update].
Purposes.”
 Only [Device Name] is shown while [Status], [Usage] and [Disk Write] become
hidden from view.
■ Disk removal
This section describes the procedure to remove the image storage disk.

1. Click located in the upper-right corner of the Study List window.

icon_IN0602.ai

➔ The Indicator window (Disk) opens.

MUApp0002.ai

IN000620.ai

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6. Click [OK]. 9. Select “Exit” and click [OK].
 The system returns to the [Study List] window.

IN000634.ai

➔ The system returns to the desktop.

IN00062 .ai

7. Click [Close] in the upper-left corner of the Study List window.


➔ The “[20339] Application will be terminated.” dialog shows up.

IN000625 ai

8. Click [OK].
➔ The “Select Server Application Behavior” window opens.

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■ Staring up the Backup Utility 4. Type in the username “medicalservice” and the password
“fieldengineer” from the keyboard.
1. Right-click the icon representing the CR-IR 391CL server in the task
tray at the bottom right of the desktop window.  NOTES 
 Both username and password are lower-case single-byte characters only,
without including space.
IN000402.ai

 The username “medicalservice” must be typed in from the keyboard because


➔ A right-click menu opens. it is not pre-registered on the pull-down menu.

2. Click [Backup Utility].


➔ The following confirmation window opens.

MU000035.ai

5. Click [OK].
MU000034.ai ➔ The following “Main Menu” window opens.

3. Click [OK].
➔ Upon system termination, the following “User authentication” window opens.

IN000635.ai
MU000036.ai

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6. Click [Backup]. 10. After making the following checks, click to continue.
➔ The “Backup” window opens.

I.

IN000627.ai

I. Make certain that Drive D is current.


Ensure that the folder name is the date (in YYYYMMDDhhmmss format) on
which the backup was performed.
IN000626.ai ➔ The window to confirm the deletion of log information opens.

7. Checkmark all the following items ( ➔ ).


 Patient information
 Setting information
 Log information
 Delete logs after completing backup processing.

8. Click [Start].
➔ The “Select folder.” window opens.

9.
MUApp0003.ai

Open the tray of the DVD drive and insert the backup-purpose disk.

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11. Click [OK]. 14. Click [OK].
➔ The window to confirm the execution of disk formatting opens. ➔ The following window opens.

MU000045.ai

15. Click [OK].


➔ The system returns to the format window.

MUApp0004.ai 16. Click [Close].


➔ Upon completion of the backup processing, the following completion window
12. Click [OK]. opens.
➔ The fotmat window opens.

MU000042.ai

17. Click [OK].


➔ The system returns to the “Main Menu” window.
MU000043.ai

18. Click [Finish].


13. Click [Start]. ➔ The system returns to the “Select Server Application Behavior” window.
➔ The following window opens.

MU000044.ai

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■ Verification work to be performed after completion of a backup 3. In the “Select Server Application Behavior” window, select “Start up
operation Client Application” and click [OK].

1. Select “Computer” from the menu and double-click “DVD drive


(D:). And then check to make certain that the files shown on the
following screen shot are stored.

IN000636.ai

➔ The login window opens.

4. Log in using the password “fieldengineer.”


➔ The “Study List” window opens.
For the procedure to log in, see “5.3 Checking Every Step from the
Inputting of Images to the Saving of Images onto DVD.”

5. Click on .

6. Check to see that the list stored on the disk is displayed.

IN000629.ai

2. Remove the backup disk from the DVD drive and insert the image
storage disk.

N000630.ai

7. Click located in the indicator field.

➔ The system returns to the “Indicator” window.

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8. Make certain that Event has no error information recorded on it. 11. Click [OK].
➔ The “Select Server Application Behavior” window opens.

12. Select “Exit” and click [OK].

IN000634.ai

➔ The “[29151] Server application will shut down.” dialog shows up.

IN000631.ai

9. Click [OK].
➔ The system returns to the “Study List” window.
IN000637.ai

10. Click [Close] in the upper-left corner of the Study List window.
➔ The “[20339] Application will be terminated.” dialog shows up. 13. Click [OK].
➔ The system returns to the desktop.

IN000625 ai

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6.2 Backing Up the RU Setup File 3. From [LIST OF EXISTING RU], select a target RU for backup.

This section explains about the procedure for making an FD backup by saving the [Select]
RU machine-specific data onto an FD after the completion of setup.
1. Insert an FD into the CR-IR 391CL’s FDD.

2. From the menu, select “All Programs” ─ “Accessories”─ “Run”.


RU NAME IP ADDRESS RU TYPE VERSION
In the “Run” window that opens, type “C:\Program Files\FujiFilm\FCR\ ru0 172.16.1.10 CR-IRxxx V1.0
TOOL\RuPcTool\RuPCTool.exe” and click [OK].
#1 RU TYPE
[Select]
CR-IRxxx: Model name of the RU
to be connected is displayed. FRCH316A01.EPS

#2
4. Click [FTP].
[Select] [Click]

#3
[Select]
FRCH316A02.ai

➔ For details about FTP, see the RU Service Manual.

5. From the “BACKUP” pull-down menu, select the items you want to
back up.
 CONFIGURATION
#4
[Type in]  LOG ALL
 SCN ALL DATA
#5
[Click]
ERROR LOG
CONFIGURATION
[Select]
TRACE LOG
HISTORY LOG
LOG ALL
SCN ALL DATA
SCN LIGHT COLLECTING DATA
SCN OPTICAL DATA
FRCH316A04.ai

FRCH7154.ai

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6. Click [EXECUTE]. 8. Make sure that the selected location is being displayed, click [OK].

#1
[Click] [Confirm] The selected
location is displayed.

FRCH316A03.ai

#2
7. Select a backup destination folder. [Click]

 NOTE 
If and when you back up data to an FD, load a formatted FD into the FRCH316A10.ai

CR-IR 391CL. This is because it is impossible to select the FD drive (a:\)


unless an FD is being loaded in the drive.
9. Check the backup destination location again, and click [OK].
#2
#1 [Click]
[Click] #1
[Confirm]
FRCH316A06.ai

10. When the backup completion window opens, click [OK].


 NOTE 
#2 If the data has been backed up to an FD, make sure to click [OK] before taking
[Select] out the FD.

[Click]

FRCH316A09.ai
FRCH316A05.ai

11. Click the button on the upper-right corner of the window.


➔ The system returns to the desktop

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6.3 Verifying and Deleting the RU Error Log 3. Click [UPDATE].

6.3.1 Verifying the RU Error Log


By illustrating a case of viewing the latest error log, the procedure is described
below.

1. Select an RU under “LIST OF EXISTING RUs” in the main menu of the


RU PC-TOOL.
RU NAME IP ADDRESS RU TYPE VERSION
ru0 172.16.1.10 CR-IRxxx V1.0
The latest error log is added to the end of the list.

RU TYPE
CR-IRxxx: Model name of the RU to
be connected is displayed. FRCH4414.EPS

2. Click [ERROR DB].

FRCH4434.ai

FRCH4433.ai

➔ The “ERROR DB” window opens.

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6.3.2 Deleting the RU Error Log
1. Start up the RU PC-TOOL, and in the “ERROR DB” window that opens,
click the [CLEAR] button.

2. Exit the RU PC-TOOL.

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6.4 Turning OFF the CR-IR 391CL and RU ● Turning OFF the CR-IR 391CL form the Task Tray

1. Right-click the CR-IR 391CL server icon on the task tray in the bottom-
● Turning OFF the CR-IR 391CL form the Study List Window right corner of the desktop window.
1. Click [Close] in the upper-left corner of the Study List window.
➔ The “[20339] Application will be terminated.” dialog shows up. IN000402.ai

➔ Its right-click menu opens.

IN000625 ai IN000638 ai

2. Click [OK]. 2. Select “Shutdown the PC”.


➔ The “Select Server Application Behavior” window opens. ➔ The “[29151] Server application will shut down.” dialog shows up.

3. Select “Shutdown the PC” and click [OK].


➔ The “[29151] Server application will shut down.” dialog shows up.

IN000637.ai

3. Click [OK].
IN000637 ai

4. Turn OFF the RU power.


4. Click [OK].

5. Turn OFF the RU power.

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7. Links to Individual Option Items


Shown below are the appendixes to see when additionally installing options and/or
making setting changes:

■ Setting for saving images into DICOM storage equipment


See “Appendix 1: Settings for Saving Images into DICOM Storage Equipment”
in “Appx IN: Installation – Appendix”.

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BLANK PAGE

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Appx IN I

CR-IR 391CL Service Manual

Appx IN: Installation – Appendix

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Appx IN: Installation – Appendix Appx IN II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2008 01 New release (FM5535) All pages

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Appx IN III
BLANK PAGE

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Appx IN IV
BLANK PAGE

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Appx IN 1-1

Appendix 1 Settings for Saving Images 1. Hardware Setup


into DICOM Storage Equipment
Connect the CR-IR 391CL and the DICOM storage equipment through TCP/IP
networking as illustrated below.
This appendix describes the setup procedure for saving images into DICOM
storage equipment. 100BASE-TX cable

■ Before setup TCP/IP


 Make sure the setup of the DICOM storage equipment has been completed.
 Make sure the setup of the CR-IR 391CL main unit has been completed.
 A DICOM storage output key is required. CR-IR 391CL DICOM storage equipment
INAppQ0001.EPS

■ Overall workflow
 NOTES 
1. Hardware Setup
 Do not connect a telephone line to the network connector on the CR-IR 391CL
system.
 Cables used for connection to the CR-IR 391CL system should be of the type
2. Software Setup compliant with the IEC950/UL1950 standards.
2.1 Installing the Option Key
2.2 Reinstalling the AP Key
2.3 Settings in the Service Utility
2.3.1 Settings Regarding This Equipment
(DICOM storage SCU settings)
2.4 Changing the Display Gradation Correction LUT File

3. Connection Check

4. Backing Up the Setup File

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Appx IN 1-2

2. Software Setup 2.1 Installing the Option Key


 The “Saving to DICOM storage device” option key is required.
2.1 Installing the Option Key
 NOTE 
When the option key and/or the application key is to be installed, it is required that
2.2 Reinstalling the AP Key the CR-IR 391CL is connected to the network.
Make sure that network connection has been established before performing the
installation.
2.3 Settings in the Service Utility
2.3.1 Settings Regarding This Equipment
(DICOM storage SCU settings) 1. Insert an option key CD into the DVD drive.

2. Double-click DVD drive (D:).


2.4 Changing the Display Gradation Correction LUT File ➔ The installation start window opens.

INAppE0002.ai

3. Click [Continue].
➔ A window opens to indicate the completion of installation

INAppE0003.ai

4. Click [OK].
➔ The system returns to the desktop screen.

5. Remove the CD from the DVD drive.

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Appx IN 1-3
2.2 Reinstalling the AP Key 2.3 Settings in the Service Utility
Once you have installed the option key, be sure to reinstall the AP key. 2.3.1 Settings Regarding This Equipment
Reinstall the AP key using the AP key CD (114Y2129002A). (DICOM storage SCU settings)
The installation procedure is as follows: This section shows the procedures of making DICOM equipment settings. This
section describes how to make settings on this equipment regarding the DVD drive,
1. Insert the AP key CD into the DVD drive. the DICOM Print option, and DICOM storage.

2. Double-click DVD drive (D:). ■ Items that can be set in the “DICOM settings” window
➔ The installation start window opens. Name Description Setting value
Media Storage Setting
AE name (I.) Name for identification purposes Input method: typed-in text
when the DICOM protocol is used. Maximum character count:
It should be “MEDIA.” 16 characters
Maximum pixel Maximum pixel density size of Input method: Single selection
density size for a images that are stored in the disk  ST
stored image (II.) drive for management.  HQ
INAppE0004.ai
Whether or not to Whether images should be in a Input method: Single selection
specify data compressed form or not when  Compress.
3. Click [Continue]. compression for
stored images (III.)
stored on the disk drive for
management.
 Do not compress.

➔ A window opens to indicate the completion of installation. Setting multi-byte Whether or not to store additional Input method: Single selection
character (IV.) (attendant) information in multibyte  On: Store.
characters, if any, on the media.  Off: Do not store.
Print SCU setting
AE name (V.) Name for identification purposes Input method: typed-in text
when the DICOM protocol is used. Maximum character count:
It should be “FCR-CSL.” 16 characters
Timeout value (VI.) Timeout value at the command Input method: typed-in text
level. Acceptable characters: single-byte
INAppE0005.ai
numeric characters
Value range: 1 to 3600
Presentation Setting of abstract syntaxes being Input method: multiple selection
4. Click [OK]. Context (VII.) used.  BasicGrayscalePrint: Not
selectable and fixed to Yes.
➔ The system returns to the desktop screen.
 Verification: Yes/No
Setting for Storage SCU
5. Remove the CD from the DVD drive.
AE name (VIII.) Name for identification purposes Input method: typed-in text
when the DICOM protocol is used. Maximum character count:
It should be “FCR-CSL.” 16 characters
Timeout value (IX.) Timeout value at the command Input method: typed-in text
level. Acceptable characters: single-byte
numeric characters
Value range: 1 to 3600

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Appx IN 1-4
■ Setting procedure 5. Select the [Settings for Storage SCU] tab.

1. Start up the Service Utility.


➔ The “Service Utility top” window opens.

2. Click [Connected equipment].


➔ The “Setting connection devices” window opens.

3. Click [Server (this equipment)].


➔ The “Server equipment settings” window opens.

4. Click [DICOM setting].


➔ The “DICOM setting” window opens. Click

INAppxQ0002.ai

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Appx IN 1-5
6. Make the following settings.

VIII.

IX.

INAppxQ0003.ai

VIII. Enter the AE name “FCR-CSL.”


IX. Enter the value “300” for the timeout between DICOM messages by typing
from the keyboard or by clicking the or .

7. Click [OK].
➔ The system returns to the “Server equipment settings” window.

8. Click [OK].
➔ The system returns to the “Setting connection devices” window.

9. Click [Back].
➔ The system returns to the “Service Utility top” window.

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2.4 Changing the Display Gradation Correction 3. Click the “View” tab.
LUT File ➔ A window like that shown below opens.

Described herein is the procedure used to change LUT files so that the display
gradation correction processing is performed when transmitting images to DICOM
storage devices.

 NOTE 
When transmitting FCR images to storage devices, the CR-IR 391CL system uses
a gradation correction LUT file named “DICOMStorageLUT.env”.
To change the “DICOMStorageLUT.env” file to a different gradation correction LUT
file, do so following the procedure explained below.

■ Preparatory work (folder option change)


In the CR-IR 391CL system, the folder where LUT files are located is set up in
hidden folders.
Because such hidden folders are not displayed with the default settings, it is
necessary to have all those folders be displayed properly before starting the INAppU0001.ai

relevant work. After completing the necessary work, the folder where an LUT file is
located must be set up again in a hidden folder. 4. Select [ Show hidden files and folders] from “Files and Folders” in
the “Advanced settings:” field.
 NOTE  ➔ The selected item will be highlighted.
Prior to starting the necessary preparatory work, ensure that the CR-IR 391CL
server application has been exited.
If such work is performed while the CR-IR 391CL server application is running, the
CR-IR 391CL operation will go unstable.

1. Select “Control Panel” from the menu.

➔ The “Control Panel” window opens.

2. Double-click [Folder Options].


➔ The “Folder Options” window opens. INAppU0002 .ai

5. Click [OK].
➔ The system returns to the “Control Panel” window.

6. Click at the upper right corner of the window to close it.


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■ Changing the LUT file ■ Changing the folder option
In the CR-IR 391CL system, “DicomStorageLUT.env” is stored as the DICOM Restore as follows the folder options settings changed during the preparatory work.
Storage output LUT file (10bit) in the folder shown below. Replace this file for the
gradation conversion LUT file that has been readied appropriately. 1. Select “Control Panel” from the menu.

1. Rename the readied gradation conversion LUT file to ➔ The “Control Panel” window opens.
“DicomStorageLUT.env”.
2. Double-click [Folder Options].
2. Replace the LUT file renamed at step above for “DicomStorageLUT. ➔ The “Folder Options” window opens.
env” that is located in the folder shown below.
Location for copying : C:\ProgramData\FujiFilm\Hobbit\Lut 3. Click the “View” tab.
Filename : DicomStorageLUT.env
➔ A window like that shown below opens.

INAppU0003.ai

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4. Select [ Do not show hidden files and folders] from “Files and
Folders” in the “Advanced settings:” field.

INAppU0004.ai

5. Click [OK].
➔ The system returns to the “Control Panel” window.

6. Click at the upper right corner of the window to close it.

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3. Connection Check ■ Outputting images to storage devices


1. In the patient information input window, specify patient data and an
■ Preparatory work exposure menu.
This section describes the procedures to perform setup as to whether or not For details of patient data input operation, see the CR-IR 391CL
Automatic Output is enabled and also make setting of an output timing value. Operation Manual.

For more information on how to make settings, see “Appendix 4: Settings for
Automatic Output” in “MU: Maintenance Utility.” 2. On the “Study List” window, select a registered study and then click
[Start Study].
➥ REFERENCE ➔ The “Start Study” window opens.
To perform display gradation correction processing for an image to be transmitted
to a storage device, the relevant LUT file needs to be changed accordingly.
For detailed procedure, see “2.4 Changing the Display Gradation
Correction LUT File” in “Appx IN: Installation – Appendix.”

■ Starting up the CR-IR 391CL

1. On the desktop screen, double-click the icon.

➔ The CR-IR 391CL opening window appears.


In about one minute, the CR-IR 391CL login window opens.

2. Log in the system.


➔ The Study List window opens.
For information on how to log in to the CR-IR 391CL, see “■ Preparatory
work (login)” in “5.3 Checking Every Step from the Inputting of Images to
the Saving of Images onto DVD” of “IN: Installation.”
IN000227.ai

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3. Making sure that the cassette loading lamp on the RU panel is
illuminating, load a cassette into the cassette set unit of the RU. 4. Click in the bottom-right corner of the CR-IR 391CL window.

➔ The “Study List” window opens.

5. Perform the following operation:


● In the case of automatic output
Cassette Ready lamp I. Click in the upper-right corner of the window.
[illuminating]
➔ The Indicator window opens.
II. Click the [Output status] tab.
➔ The output status is displayed.
FRCH101006.ai
III. Check to see that there is no queue left.
➔ In a while after the reading from the IP has started, the image read into the IV. Check to see that the image is now stored on the DICOM storage equipment.
CR-IR 391CL monitor is displayed.
● In the case of manual output

I.

II.

INAppxQ0004.ai

I. In the study display area, select a study you want to output.


II. Click [DICOM Transmission].
IN000226.ai

➔ The “Settings for DICOM Transmission” window opens.

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III. Make the following settings: VII. After the image transfer, check to see that there is no queue left.
VIII. Check to see that the image is now stored on the DICOM storage equipment.
 NOTE 
Make sure after data transfer that the image stored on the DICOM storage
equipment is displayed appropriately.

INAppxQ0005.ai

Item Description
Priority HIGH : High priority
MEDIUM : Medium priority
LOW : Low priority

IV. Click [Output].

V. Click in the upper-right corner of the window.

➔ The Indicator window opens.


VI. Click the [Output status] tab.
➔ The output status is displayed.
<During transfer> <After transfer>

INAppxQ0006.ai

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4. Backing up the Setup File


Back up the CR-IR 391CL setup file.
For details of the backup procedure, see “6.1 Backing Up the CR-IR 391CL
Setup File” under “IN: Installation.”

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PC-I

CR-IR 391CL Service Manual

PC: Performance Check

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PC: Performance Check PC-II
Control Sheet
Issue date Revision number Reason Pages affected

04/28/2009 01 New release (FM5535) All pages

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PC-1

CR-IR 391CL Performance Checklist 2. Software Setup


“4. Software Setup” under “IN: Installation”

The purpose of this checklist is to document the steps performed and settings Setting/checking the system date and time  Pass  Fail
determined during installation of the CR-IR 391CL system in accordance with the
Installing the option key software  Pass  Fail
instructions of the CR-IR 391CL Service Manual. This checklist is not intended to
replace the installation workflow described in the service manual but to be followed  Free layout print  DICOM print
concurrently. Check system connections and output images not only during  DICOM CR Storage  MFP processing
installation but also after servicing to ensure correct operation of the system prior
to its delivery to the customer. Startup verification  Pass  Fail
CR-IR 391CL setup for connection with other equipment  Pass  Fail
Installation information IP address
 Default (172.16.1.20)
 Change
Equipment S/N : Software Ver. :
Site Name : Installed by :  Default (255.255.0.0)
Subnet mask
 Change
Site Number : Signature :
Room Name : Date of Installation/Servicing : Host name ( )
Gateway address ( )
Checklist Registered AE title  Pass  Fail
Media Storage ( )
1. Hardware Setup
“3. CR-IR 391CL Hardware Setup” under “IN: Installation” Print SCU ( )
Storage SCU ( )
Checking the component items  Pass  Fail
 Equipment main unit  Accessories  Monitor
Installing accessories/optional items  Pass  Fail

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3. Checkout Procedures 4. Setup File Backup and RU Error Log Verification and Deletion
“5. Checkup Work” under “IN: Installation” “6. Setup File Backup and RU Error Log Verification/Deletion” under
“IN: Installation”
Checking the connection between the CR-IR 391CL and the RU  Pass  Fail
Setup file backup  Pass  Fail
Checking the system settings
Automatic output setting
5. Overall Test  Pass  Fail
 Generates automatic output. (after verification of a study)
DVD
 Does not generate automatic output.
 Generates automatic output. (after verification of a study) 6. Storing Processed Films or Image Data at Institutions as the Records of the
Printer G  enerates automatic output. (after completion of an exposure) Performance Check  Pass  Fail
 Does not generate automatic output.
 Generates automatic output. (after verification of a study)
General-purpose file G  enerates automatic output. (after completion of an exposure)
 Does not generate automatic output.
 Generates automatic output. (after verification of a study)
Storage
 Does not generate automatic output.
Automatic verification settings
 After confirmation of a study (after completion of an exposure)
 After passing ( ) minutes of specified time upon completion of confirmation
 No value is to be set up.
Operation check
Displaying image data transferred from the Image Reader on the monitor  Pass  Fail
Automatically recording image data transferred from the Image Reader
 Pass  Fail
onto a DVD
Reading image data from a DVD onto the hard disk to display it on the monitor  Pass  Fail
Create a PDI from the study data  Pass  Fail
 Pass  Fail
Generating film output of an image displayed on the monitor
 NA
Checking required when the optional function is provided
 Pass  Fail
Registering a study from a client PC and performing such study
 NA
 Pass  Fail
Importing and displaying the general-purpose image data
 NA
Generating output of image data transferred from the Image Reader to a  Pass  Fail
storage device  NA
N.A. (Not Applicable): Shows that the relevant item is not targeted for this checkup.

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CR-IR 391CL Config List 4. Setting is Also Possible with the User Utility

“6. Service Settings” under “MU: Maintenance Utility” Check No. Name Setup Value
4-1 Whether to use quidance function on the exposure screen.

1. Localize Setting 4-2


Whether to perform automatic output of the studies re-verified
(previously-verified studies which were verified once again
after necessary modifications have been applied).
Check No. Name Setup Value
1-1 Date display format
1-2 Time display format 5. Setting for Image Collection

Check No. Name Setup Value


2. Setting for Institution 5-1 IP size selection (inch/metric)
5-2 System ID (A-Z)
Check No. Name Setup Value 5-3 Set number: Minimum value
2-1 Institution name em-size 5-4 Set number: Maximum value
2-2 Institution name en-size 5-5 Whether Pantomography processing is executed or not.
2-3 Institution information 1 (Use paper print.) Whether GS conversion for six Ts/1824 images is performed
5-6
2-4 Institution information 2 (Use paper print.) or not.

2-5 Institution information 3 (Use paper print.)


2-6 Institution information 4 (Use paper print.)
2-7 Institution logo mark (Use paper print.) 6. Setting for Image Browsing
System name for which search conditions are displayed on
2-8
the study list Check No. Name Setup Value
6-1 Display unit of measurement result
6-2 Number of rows displaying additional image information
3. Setting for Entering Patient Name 6-3 Number of lines displaying additional image information

Check No. Name Setup Value

3-1
Whether an input column for kanji patient name is displayed or 7. Setting for General-purpose File Output
not.
3-2 Character string length of patient ID (up to 64 characters)
Check No. Name Setup Value
3-3 Padding method of patient ID
Path name at general-purpose file output destination at the
7-1
Default patient ID value to be given when the actual patient ID time of automatic output.
3-4 is unavailable in the data received via DICOM communication
7-2 General-purpose file format at the time of automatic output.
from the ultrasound device.
General-purpose file reduction rate % at the time of automatic
7-3
output.

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Check No. Name Setup Value 9. Setting for Image Link
General-purpose file image quality at the time of automatic
7-4
output (compressibility) <effective when JPEG is selected>
Check No. Name Setup Value
Name generation rule for general-purpose file at the time of
7-5 Whether support is provided or not to Image Link as well as its
output. 9-1
linkage device model.
Name generation rule for general-purpose file at the time of
7-6 Pipe name when named pipe is communicated
output (For studies other than CR). 9-2
<Linkage=SANYO>
Default character strings to be output to patient infomation text
7-7 Whether or not an automatic acquisition of a patient ID is
file.
9-3 made from the electronic medical chart at the time of starting
a new study <Linkage=SANYO>
Required cable response time-out value second when the pipe
8. Linkage with the Receipt Computer 9-4 is connected
<Linkage=SANYO>
9-5 User name when the pipe is connected <Linkage=SANYO>
Check No. Name Setup Value
9-6 Password when the pipe is connected <Linkage=SANYO>
Whether support is provided or not to linkage with the receipt
8-1 Shared folder monitoring interval [msec] on Image Link
computer. 9-7
<Linkage=STANDARD>
8-2 Device model linked to the receipt computer.
Host name of receipt computer
8-3
<Linkage=SANYO>
Internet Protocol address of receipt computer 10. Image Incidental Information
8-4
<Linkage=SANYO>
Port number for connecting to receipt computer Check No. Name Setup Value
8-5
<Linkage=SANYO>
11-1 Activation of the image processing modification flag
Cable format requesting patient information to receipt
8-6 computer
<Linkage=SANYO>

8-7
Inquiry time-out value second 11. Print Format
<Linkage=SANYO>
Preferential destination for patient information search Check No. Name Setup Value
8-8
<Linkage=SANYO>
12-1 Type specification of film margin (blank part)
Shared folder for linkage with the receipt computer
8-9 12-2 Trimming volume [mm] (excluding Mammo)
<Linkage= other than SANYO>
Shared folder monitoring interval [sec] on linkage with the Whether or not there is a frame on the image when 18x24
12-3
8-10 receipt computer Single is formatted 14×17, 14×14, 18×43 / 8×10.
<Linkage= other than SANYO> Whether or not there is a frame on the image when 14×17,
12-4
Port number for receiving cable messages from the receipt 18×43LR, 2on1 are formatted.
8-11 computer Whether or not there is a frame on the image when 14×17,
<Linkage=FUJITSU> 12-5
18×43, 8×10, 4on1 are formatted.
Receipt time-out value [msec] of continuous cable messages Whether or not there is a frame on the image when 2on1
8-12 from the receipt computer 12-6 display of L&R breast images on B4 film (equal to 18×24) is
<Linkage=FUJITSU> formatted.

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Check No. Name Setup Value Check No. Name Setup Value
Whether or not there is a frame in the 8×10 mammo Single Film character area position and rotation when 10x12 size
12-7
image formatted onto B4 film. 12-25 film, 2430-Single (90 degree-rotation available) are formatted.
(default rule)
Whether or not there is a frame in the output image equal to
12-8
1824. Film character area position and rotation setting when half-
12-26
size Film 14×17-Single/4on1 is formatted (user definition 1)
Setting of menu code in which scale is not displayed (effective
12-9
when setting is such that image frame is added). Film character area position and rotation setting when
12-27 Single/4on1 half-size Film 17×14 (horizontal half-size)-is
12-10 Specification of age display form
formatted (user definition 2)
12-11 Specification of right and left reversing mark display form
Film character area position and rotation setting when half-
12-28
Whether or not film character area display is available when size Film 18×43-LR/2on1/4on1 is formatted (user definition 3)
12-12 18×24-Single is formatted half-size Film 14×17-Single/4on1,
Film character area position and rotation setting when
18×43-LR/2on1/4on1, 8×10-4on1 format, and 8×10 film size.
12-29 18×24-Single is formatted half-size Film 8×10-4on1 format
Film character area size when a film equal to 14×17 size is and 8×10 film size format (user definition 4)
12-13
output.
Position and rotation setting in film character area when image
12-30
Film character area position and rotation setting when half- and film character area come in succession (user definition 5)
12-14
size Film 14×17-Single/4on1 is formatted (default rule)
Position and rotation setting in film character area when image
12-31
Film character area position and rotation setting when and film character area come in succession (user definition 6)
12-15 Single/4on1 half-size Film 17×14 (horizontal half-size)-is
Image display position specification when 43×43 Single is
formatted (default rule) 12-32
formatted half-size Film 15×30 and 35×35 (part display)
Film character area position and rotation setting when half-
12-16 12-33 Setting for validity/invalidity of reduced output onto a 8×10 film
size Film 18×43-LR/2on1/4on1 is formatted (default rule)
Reduction ratio when 2 on 1 display of L&R breast images on
Film character area position and rotation setting when 12-34
B4 film (equal to 18×24) is printed out.
12-17 18×24-Single is formatted half-size Film 8×10-4on1 format
and 8×10 size film (default rule) Setting for Whether or not an expansion print is executed
12-35 when an image with the standard density format print is
Film character area position and rotation setting when 8×10
output.
12-18 and 18×24-Single (90 degree-rotation available) are formatted.
(default rule)
Film character area position and rotation when Osumi Film
12-19
14×14-Single is formatted (default rule) 12. Film Character Setting
Film character area position and rotation when Single is
12-20
formatted onto B4 film (equal to 10×14)
Check No. Name Setup Value
Film character area position and rotation when Single is
12-21 formatted onto B4 film (equal to 14×10 horizontal B4) (default 13-1 Whether or not EDR mode is displayed.
rule) 13-2 Whether or not image processing conditions are displayed.
Film character area position and rotation when LR on B4 film Whether or not L value, S value, CS, and SS information are
12-22 13-3
(equal to 18×24) is formatted (default rule) displayed.
Film character area position and rotation when 2 on 1 display 13-4 Whether or not exposure time is displayed.
12-23
on B4 film (equal to 18×24) is formatted (default rule)
Whether or not routine and class processing information are
Film character area position and rotation when 10×12 size film 13-5
12-24 displayed.
and 2430-Single are formatted (default rule)
13-6 Whether or not menu names are displayed.
13-7 Whether or not compression code is displayed.

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Check No. Name Setup Value 15. Setting for Analysis
13-8 Whether or not barcode is displayed.
Setting for the maximum value of en-size character numbers Check No. Name Setup Value
13-9
for the patient names to be film-output.
19-1 Log acquisition of DICOMPrintSCU communication
Setting for the maximum value of em-size character numbers
13-10 19-2 Log acquisition of FRUPMain control communication
for the patient names to be film-output.
19-3 Log acquisition of FRUP connection watch
13-11 Setting for right/left justification of patient names.
19-4 Log acquisition of FRUP image connection
Setting for the maximum value of en-size character numbers
13-12
for the exposure menu names to be filmoutput. 19-5 Trace log acquisition when image is output
Setting for the maximum value of em-size character numbers 19-6 Log acquisition of DICOM verification SCU
13-13
for the exposure menu names to be filmoutput.
19-7 Log acquisition of DICOM storage SCU
13-14 Setting for right/left justification of the exposure menu names.
Collect image data for maintenance logs (For the number of
19-8
Activation of automatic generation function for film annotation studies)
13-15
character format.
19-9 Arbitrary settings for acquisition of DICOM storage SCP log

13. Setting for Output Function 16. Settings for Endoscopic Image Import
Check No. Name Setup Value
Check No. Name Setup Value
Whether or not re-try has been executed after an abnormal
14-1 Support availability on endoscopic image import and the
output was made. 20-1
receiving system
14-2 Status acquisition timing of DICOM printer
20-2 Receiving folder for endoscopic image import
14-3 Arbitrary setting of DVD burning for storage
Whether annotation information will be embedded in the
14-5
images for film output.
Whether annotation information will be embedded in the
17. Electrocardiographic Data Import Settings
14-6
images for general-purpose file output.
Check No. Name Setup Value
Data structure linked with the electrocardiograph (The data
21-1
14. Operation (Low Frequency) Setting varies from maker to maker.)
The folder that includes online electrocardiographic data,
21-2 obtained from the Fukuda Denshi’s electrocardiogragh, is
Check No. Name Setup Value stored in the form of folder path.
15-1 The maximum registration number of patient information The folder for registration/management of electrocardiographic
21-3 data for display, obtained from the Fukuda Denshi’s
15-2 The maximum registration number of study information
electrocardiograph, is stored.
15-3 Status acquisition timing of DICOM printer
The folder that includes Fukuda Denshi’s modified
15-4 Timeout occurring prior to study termination 21-4 electrocardiographic data is stored temporarily for update at a
15-5 Dummy15005 later time.
21-5 Application path to link electrocardiogram

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18. PDI Output Function Settings

Check No. Name Setup Value


22-4 PDI write mode
22-5 Compression of images (PDI)

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