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WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES
CORRECTLY BEFORE OFFERING SERVICE.

MODEL : WD-1409RD(1~9)/WDP1103RD(1~9)/WM3455H*
 P/No.: MFL30574764

51
 CONTENTS
1. SPECIFICATIONS ............................................................................................................................. 3

2. FEATURES & TECHNICAL EXPLANATION ..................................................................................... 4

3. PARTS IDENTIFICATION ................................................................................................................. 6

4. INSTALLATION .................................................................................................................................. 7

5. OPERATION ................................................................................................................................... 12

6. WIRING DIAGRAM / PCB LAYOUT / PROGRAM CHART ............................................................ 14

7. TROUBLESHOOTING ......................................................................................................................18
7-1.BEFORE PREFORMING SERVICE ......................................................................................... 18
7-2.LOAD TEST MODE .................................................................................................................. 18
7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY ............................................................. 19
7-4.HOW TO KNOW TO TEMPERATURE OF EACH THERMISTOR AT OPERATING CONDITION .. 19
7-5.ERROR DISPLAY ..................................................................................................................... 20
7-6.TROUBLESHOOTING WITH ERROR ..................................................................................... 21
• IE (Water Inlet Error) .............................................................................................................. 21
• UE (Unbalanced Error) ........................................................................................................... 22
• OE (Water Outlet Error) .......................................................................................................... 23
• FE (Flow over Error) ............................................................................................................... 25
• PE (Pressure Sensor S/W Error) ............................................................................................ 26
• DE (Door open Error) ............................................................................................................. 27
• tE (Thermistor (Heating) Error) ............................................................................................... 28
• LE (Motor Lock Error) ............................................................................................................. 29
• DHE (Dry Heater Error) .......................................................................................................... 31
• Dry Heater Trouble ................................................................................................................. 32
• Dry Fan Motor Trouble ............................................................................................................ 33

8. TROUBLESHOOTING ELSE .......................................................................................................... 34

• No Power ................................................................................................................................ 34
• Vibation & Noise in spin ......................................................................................................... 35
• Detergent & Softener does not flow in .................................................................................... 36
• Water Leak ............................................................................................................................. 37

9. DISASSEMBLY INSTRUCTIONS ................................................................................................... 39

10. EXPLODED VIEW ......................................................................................................................... 47

2
1. SPECIFICATION

ITEM WD-1409RD(1~9)/WDP1103RD(1~9)/WM3455H*
POWER SUPPLY 127V~, 60Hz
PRODUCT WEIGHT 72kg
WASHING 140W
SPIN 440W
ELECTRICITY DRAIN MOTOR 30W
CONSUMPTION STEAM HEATER 1100W
WASH HEATER 2000W
DRY HEATER 1500W

REVOLUTION WASH 50rpm

SPEED SPIN No Spin/400/800/1000/1400
OPERATION WATER PRESSURE 1.0-8bar (100-800kPa)
CONTROL TYPE Electronic
WASH & DRY CAPACITY Refer to the Rating Label
DIMENSION 600mm(W)x640mm(D)x850mm(H)
WASH PROGRAM Cotton, Cotton Quick. Synthetic, Delicate, Hand Wash,Wool,
Quick30, Duvet, Baby Care
RINSE Rinse+Spin, Rinse+, Normal+Hold
DOOR SWITCH TYPE Bi-Metal type
WATER LEVEL 10 steps (by sensor)
RESERVATION From 3 hours to 19 hours
SENSING OF THE LAUNDRY AMOUNT Adapted
FUZZY LOGIC Adapted
DISPLAY OF THE REMAINING TIME Adapted
ERROR DIAGNOSIS 10 items
POWER AUTO OFF Adapted
CHILD LOCK Adapted
AUTO RESTART Adapted
TIME SAVE Adapted

3
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES

Direct Drive System

The advanced Brushless DC motor directly drives the drum without belt and pulley.

Water Circulation
Spray detergent solution and water over the load over continu.
Clothes are soaked more quickly and thoroughly during wash cycle.
The detergent suds can be removed more easily by the water shower during rinse cycle.
The water circulation system uses both water and detergent more efficiently.

Built-in Heater
Internal heater automatically heats the water to the best temperature on selected cycles.

Child Lock
The Child lock prevents children from pressing any button to change the settings during
operation.

More economical by Intelligent Wash System

Intelligent Wash System detects the amount of load and water temperature, and then
determines the optimum water level and washing time to minimize energy and water
consumption.

Low noise speed control system

By sensing the amount of load and balance, it evenly distributes load to minimize the
spinning noise level.

Automatic Wash Load Detection

Automatically detects the load and optimizes the washing time.

4
2-2. DETERMINE WASHING TIME BY FUZZY LOGIC
To get the best washing performance optimal time is determined by sensing of water temperature,
selected washing temperature and laundry amount.

water
temperature
washing time

selected FUZZY the best

washing rinse time washing
temperature LOGIC
performance

spin rhythm, time

laundry
amount

SENSING PROCESSING DETERMINATION EFFECT

2-3. WATER LEVEL CONTROL

This model adopts a pressure sensor which can sense the water level in the tub.
Water supply is stopped when the water level to the preset level, then washing program proceeds.
Spinning does not proceed until the water in the tub reduces to a certain level.

2-4. THE DOOR CAN NOT BE OPENED

While program is operating.
While Door Lock light turns on.

5
 3. PARTS IDENTIFICATION

Shipping Bolts

Power Pulg
If the supply cord is damaged,
it must be replaced by the
manufacturer or its authorized
Drawer service technician in order to
avoid a hazard.

Control Panel

Drum

Door

Drain Hose
Drain Plug
Drain Pump Filter

Adjustable Feet
Lower Cover Cap

ACCESSORIES

Inlet hose(2EA) Spanner

6
4. INSTALLATION
INSTALLATION
The appliance should be installed as follows.

1 Check the conditions of installation area.

1. Check level ground.

horizontal

On raised foundations or upper level homes, the vibrations can be caused by the type of flooring.
It may be necessary to move the machine to a different area in the home or have the floor
reinforced to properly support the operation of the unit.

2. Check humidity or any foreign objects under the feet.

Clean the floor, and there should not be any foreign objects under the feet.
If the unit has foreign objects underneath the feet, this will prevent the unit from being leveled properly
and will cause vibrations and slipping.
Remove any foreign objects, if any from underneath the machine and level unit properly.
See below for examples of foreign objects.

Purchased Capet Paper Laminated

stopper paper

2 Open the box and check appliance condition.

Washer
Packing Support
(Packing support may not be used depending on models.)
Base Packing
This leveling (or spanner) wrench must
be used to remove the shipping bolts
and level the unit. This should be kept
Wrench for future use.

7
3 Use spanner to remove transit bolts.

Without removal of transit bolts

Spin noise and shaking.
X 4 EA
Transit bolts

4 Confirm the distance between the appliance and the wall.

More than 2cm If the distance is less than 2cm,

the water supply hose will
kink or fold.

5 The tap connection and hose connection must be parallel.

1. Normal Tap without thread & screw type inlet hose.
1. Unscrew the fixing screw to 2. Push the connector up till the 3. Push the water supply hose
attach the tap. rubber packing is in tight contact vertically upwards so that the
with the tap. Then tighten the 4 rubber packing within in the hose
screws. can adhere completely to the tap
Upper Rubber and then tighten it by screwing it
Connector packing to the right.
Rubber packing
Upper
Upper
Connector
Connector
Fixing screw Plate

Water supply
hose

2. Normal Tap without thread & one touch type inlet hose (Single inlet models)
1. Untighten the upper connector 2. Push the upper connector up 3. Connect the water supply hose
screw. till the rubber packing is in to the middle connector, pushing
tight contact with the tap. Then the plate down.
Upper Rubber
Connector packing
tighten the 4 screws.
Upper
Rubber packing Connector Plate
Fixing screw Upper
Middle Connector Water supply
connector hose
Middle
• In case the diameter of the tap connector • To separate the water supply
is large remove the guide plate. hose from the middle connector
• Turn the middle connector not to shut off the tap.
have water leaked. Then pull the inlet hose down,
Guide plate
• Make sure that the rubber seal is pushing the plate down.
inside the hose connector.
Connector

Hose connector

Rubber seal
• Make sure that there are no
kinks in the hose and that it is
not crushed.

8
6 Connect Drain Hose.

If the drain hose is not installed properly, the unit will not drain properly.
This allows water to back flow into the unit which can cause odors.
Refer to Owner Manual for proper drain hose installation.
The odor could also be coming from the home’s drain to which the drain hose is attached.

Laundry tub

about 100 cm Hose

Retainer
about 145 cm

Tie Max. 100cm

strap min. 60cm
max. 100 cm
min. 60 cm

Max. 100cm
about 105 cm min. 60cm

In this type of drain hose installation, the odor could be coming from the standpipe.
This odor can come up the drain hose and into the unit.
Pour a cup or two of bleach or vinegar down the home drain
and let it sit for 24 hours before running another cycle.
This will help eliminate odor from the home drain.
If a cycle is started too soon after doing this, it will not help the issue.

7 Connect power plug.

Connect the power plug to the wall outlet. Avoid connecting several electric devices,
it may be the cause of a fire.

9
8 Check the horizontality with a level (Gage).

1 Step
If washing machine legs are loose or not screwed, then screw up with the spanner wrench.
Using the level, level the washing machine from front to back and side to side.

A level
Higher

Tighten

Adjustable feet

2 Step
Using the spanner wrench to adjust leg for horizontality and try for Diagonal test.
Diagonal test How to perform a diagonal test:
Place your right hand on the back, right corner and your left hand on the front,
left corner of the unit, then attempt to rock the unit from corner to corner.
Then, move your right hand to the front, right side and your left hand to the
back, left corner and attempt to rock the unit from corner to corner.
If the unit is level, it will not rock. However, if the unit is not level, it will rock.
If the unit rocks, it will be necessary to adjust the leveling feet of the unit.
Adjust the foot under the hand that is on the front of the machine.

Lock nut
Higher Lower
Tighten Tighten 10mm
Adjustable bolt

Adjustable feet Adjustable feet

Lower the foot until there is no gap between floor and foot.
And only use adjustment rubber when difference at the leg adjustment is more than 10mm.

Rubber Cup 4620ER3001A 4620ER3001B

(Black) (Gray)
for Tile floors for Wooden floors

3 Step
Perform a Rinse and Spin with some clothing in the machine.
To do this, put 2~3kg of clothing in the unit, power on the unit, press the Rinse and Spin
button, and then start. When the unit reaches the spin cycle, watch for vibrations.
If the unit is vibrating, make small adjustments to the leg until they subside. (Try 2Step again)

4 Step
Tighten the lock nut against the base of the machine to lock the position leg.
Tighen the lock nut

10
9 Test operation

1 Preparation 2 Press the power button. 3 Press the START/PAUSE

for button.
washing.

· Connect the power plug to the

· In case of Coloreds program.
outlet.
· Connect the inlet hose.

6 Check the water heating. 5 Check automatic reverse turn. 4 Check the water supply.

· Press the Option(Left) + Temp.

button simultaneously and the · Check if the drum rotates · Check if water is supplied through
present temperature will be clockwise and counterclockwise. the detergent dispenser.
displayed. Page 13

7 Check drain and spin. 8 Power off and open the 9 Water removal.
door.

· Turn off Wash and Rinse after

pressing the Start/Pause button
and start the machine again.
· Check drain and spin.

· Power off and then power on. · If SVC is needed during check,
· Check if the door can be remove the remaining water by
opened after 3 minutes. pulling out the hose cap.

11
5. OPERATION

Cycle Selector Additional programs

• Rotate the Cycle selector • Time Delay : Allows the start of any cycle to be
knob to select the cycle delayed for 3~19 hours.
designed for different • Favorite : Favorite program allows you to store a
types of fabric and soil customized operation for next use.
levels. • Intensive : If the laundry is heavily soiled “Intensive”
option is effective.
• Medic Rinse : For high effectiveness or more purity in
rinse operation you can choose Medic Rinse option.
Medic Rinse is default in Baby Care program.

Power
• Use this button to turn the
power On/Off.

Start/Pause Option Button

• Use this button to Start/ • Pre Wash : If the laundry is heavily soiled, “Pre Wash” Cotton is
Stop the washer. recommended.
• Rinse+ : Used to additional rinse, which may assist in removing
traces of detergent residue.
• Normal+Hold : If you desire to leave fabrics in the machine without
spinning after rinse to prevent wrinkling, you may select Normal+Hold
by pressing the Option button.
• Rinse + Spin : Use this option to rinse and then spin.

12
 Dry Selector knob
• Dry programs selected by rotating
dry knob.
• [Lower Temp. - Iron Dry - Cupboard
Dry - Eco Dry - Time(30,60,120)]
can be selected. Tub Clean
• Tub Clean course can be set by
pressing and holding Intensive and
Pre Wash button simultaneously.
• Tub Clean is special cycle to clean
the inside of the washer.

Spin,Temp. Button
• To change the spin speed,
Press the Spin button to cycle
through available options.
• Select a water termperature
based on the type of load you
are washing.

Beep on/off Child Lock

• The Beep on/off function can be set by pressing • Use this option to prevent unwanted
and holding the Option and Spin button use of the washer. Press and hold
simultaneouly. 2 Option buttons for 3 seconds to
lock/unlock control.
• When Child lock is set, CHILD LOCK
lights and all buttons are disabled
except the Power button. You can
lock the washer while it is operating.

13
6. WIRING DIAGRAM / PCB LAYOUT / PROGRAM CHART

14
 PCB Layout (Main)

Pressure Switch LCD

PCBDisplay
Power
&
Thermistor LCD
AG Sensor
Display
Measure Hz impossible Here. Measure R impossible here.
Just check cut-off. Just check cut-off.
Long
Thermistor for Wash

Short

Common

Motor
LCDStator
Display
Control
Common
W
Pressure Switch
U

V~U/U~W/W~V
R : 8 ~11Ω
LCD Display
HallLCD
Sensor
Display
Control
Ha
(5~15 kΩ)
LCD
Heater
Display
(Next Page) Hb
(5~15 kΩ)

Door Switch Common

&
Drain Pump Inlet Valve Control

Common
LCD
Circulation
Display Pump Pre. Valve
Door Switch (3.5~4.5 kΩ)
Measure R impossible here Circulation Pump (152~176Ω)
Main Valve
Common (3.5~4.5 kΩ)
AG Valve
Drain Pump (152~176Ω) (3.5~4.5 kΩ)

15
PCB Layout (Power)

Wash DRY Common

Power Cord

Noise Filter

Wash Resistance : 24.5 ~ 28.5 Ω

DRY Only For Dry Combo

16
Program Chart

17
7. TROUBLESHOOTING
7-1. BEFORE SVC CHECKING
1 Before servicing ask the customer what the trouble is.
2 Check the adjustments. (Power supply : 240V~, Removal of transit bolts etc..)
3 Check the troubles referring to the troubleshooting.
4 Decide service steps referring to disassembly instructions.
5 Then, service and repair.
6 After servicing, operate the appliance to see whether it works OK or NOT.

7-2. LOAD TEST MODE

1 Press and Hold ‘Option (Left)’ & ‘Rinse’ buttons
and then press ‘Power’ button.
2 The washer must be empty and the controls must be in the off state.
3 Press Power with above two buttons pressed and then buzzer will sound.
4 Press the Start/Pause button repeatedly to cycle through the test modes

Number of times the

Check Point Display Status
Start/Pause button is pressed

None Turns on all lamps and locks the door.

1 time Tumble clockwise. rpm (42~50)
2 times Low speed Spin. rpm (55~65)
3 times High speed Spin. rpm (125~155)
4 times Inlet valve for prewash turns on. Water level frequency (25~65)
5 times Inlet valve for main wash turns on. Water level frequency (25~65)
6 times Inlet valve for hot water turns on. Water level frequency (25~65)
7 times Inlet valve for bleach turns on. Water level frequency (25~65)
8 times Tumble counterclockwise. rpm (42~50)
9 times Heater turns on for 3 sec. Water temperature
10 times Circulation pump turns on. Water level frequency (25~65)
11 times Drain pump turns on. Water level frequency (25~65)
12 times Dry Fan / Dry Heater turn on. Dry Fan 6min. / Dry Heater 5min.
13 times Off -

18
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY

Press the Intensive and Option(Left) button simultaneously.

The digits means water level frequency. (10-1 kHz)

ex) 241 : Water level frequency = 241 x 10-1 kHz
24.1 kHz

7-4. HOW TO KNOW TO TEMPERATURE OF EACH THERMISTOR

AT OPERATING CONDITION.
Press the Temp. and Option(Left) button simultaneously.

Thermistor in tub temperature.

19
7-5. ERROR DISPLAY
If you press the Start/Pause button in error condition, any error except will disappear and the
machine will change into the pause status.
In case of , , if the error is not resolved within 20 sec., and in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in the case of , power will not be turned off.

ERROR SYMPTOM CAUSE

1 WATER INLET • Not reached to the water level(246) within 8 minutes
ERROR after water supplied or not reached to the preset
water level within 25 minutes. Page 21

WATER OUTLET
2 • Not fully drained within 10 minutes. Page 23
ERROR

3 OVERFLOW • Water is over flowing (over 8 level).

ERROR If " " is displayed, the drain pump operates
to drain the water automatically. Page 25

4 PRESSURE SENSOR • The sensor pressure switch is out of order.

S/W ERROR Page 26

5 DOOR OPEN • In case of operating the reservation function or the

ERROR other function with door opened. Close the door,
then the error display is resolved.
• The door switch is out of order. Page 27

6 UNBALANCE • The appliance is tilted.

ERROR • Laundry is gatherd to one side. Page 22

7 THERMISTOR(HEATING)
• The THERMISTOR is out of order. Page 28
ERROR

8 MOTOR LOCKED • The connector in the LEAD WIRE ASSEMBLY is

ERROR not connected to the connector of STATOR
ASSEMBLY.
Reconnect or repair the connector.
• The hall sensor is out of order/defective.
Replace the STATOR ASSEMBLY Page 29

9 POWER
• The washer ecperienced a power failure Page 34
FAILURE

10 DRY HEATER • The Dry Heater is out of order

ERROR • The Connector of the Dry Heater is not connected
properly to the connector in the Main PWB ASSEMBLY
• The Dry fan motor is out of order Page 31

20
7-6. TROUBLESHOOTING WITH ERROR

Water Inlet Error (IE)

[Note] Environmental safety check list
1. No water tap leakage & freeze. 2. No entanglement of water supply hose.
3. No water shortage. 4. No water supply hose leakage.
5. No the inlet filter clogged.

Is the water tap closed? YES

Check the Water tap and open it fully.
NO

When there is water in the tub, Check the Air Chamber and the Tube (clogged)
is the water level frequency YES And When you check the water level frequency again,
over 26.2KHz? if it is over 26.2KHz, you replace the Pressure switch.

NO

Is the Connector connected correctly to the Main Reconnect or repair the Connector.
PCB and the Inlet Valve? NO Or replace the Harness.
Or is the Harness alright ?

YES

Is the each resistance of Inlet Valve within NO Replace the Inlet Valve.
3.5 ~4.5 kΩ ?

1 3 1 Pre. Valve

2 2 Main Valve
3 Dry Valve

YES

When the washing machine is started, NO Replace the Main PCB.

is operated the inlet valve?

21
Unbalanced Error (UE)

Does the load lean toward one The few items of clothing will clump together
YES and their weight will be in one place on the drum,
side, or is the load a few items?
throwing the weight off during spin mode.
So add some laundry to overcome UE error.
And rearrange load to allow proper spinning.

NO
Try rearranging the laundry in drum
Or the laundry is separated by size, type, and color.

Is the laundry mixed? YES

NO
Separate by size,
type and color

Is the washing machine installed

at an angle?

YES

Adjust the height of washing

machine to be kept horizontally.
( Page 7)

22
 Water Outlet Error (OE)

Is the drain hose kinked ? Check drain hose for kink and straighten the Hose.
YES

Drain Hose
NO

Is the Pump filter clogged ? Check & Clean Pump Filter.

YES
This kind of accumulation on the drain filter not only
prevents proper drainage, but also will promote
NO
bacteria growth and cause odors.
This drain filter should be cleaned once a month.

Next Page

* How to disassemble and clean pump filter

Disassemble the pump

Open the Cover by coin or Drain water by removing the filter by turning the filter
finger(only new model) hose cap. cap counterclockwise.
Pump Filter

Cover
Filter Cap

Assemble & close cap Filter clogged by foreign objects Clean the filter

Hose Cap filter Cap

23
Is the Standpipe Height greater Observe Standpipe Height requirements
than 1.0 m above the floor?
YES of 1.0m maximum.
- Your washer will not be able to drain out
NO water adequately, if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.

When there is not water in the Check the Air Chamber and the Tube (clogged).
pump casing, is the water level NO And When you check the water level frequency
frequency over 26.2KHz ? again, if it is over 25.5KHz, you replace the
Pressure switch.
YES

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Pump Motor ? Or replace the Harness.
Or is the Harness alright ?

YES

Is the resistance of the Pump Motor out YES Replace the Pump Motor.
of 152 ~ 175Ω?
Or is the Impeller operating normally?
Escape Binding

OR

NO

Is Pump motor started, when the spin mode is NO Replace the Main PCB.
started ?

24
Over Flow Error (FE)

Is the water coming in YES Replace the Inlet Valve assembly.

drawer continuously?

NO

After power off for 10 sec. and power on.

Does the water level over reference line and Is not the water level frequency 26.2Khz ?
Or does not the water level over reference line and is the water level frequency 26.2Khz ?

* Water level frequency

- Press and Hold 'Intensive' & 'Option(Left)' simultaneously.

The digits means water level frequency. (10-1 kHz)

ex) 241 : Water level frequency = 241 x 10-1 kHz
24.1 kHz

YES NO

Replace the Main PCB. Check the Air Chamber and the Tube (clogged).

If FE is displayed again,
then replace the Pressure Switch.

If FE is displayed again,
then replace the Main PCB.

25
Pressure Sensor S/W Error (PE)

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Pressure Switch ? Or replace the Harness.
Or is the Harness alright ?

YES

Is the resistance of the Pressure Switch YES Replace the Pressure Switch.
out of range?
[Pin1 ~ Pin3]
21~23Ω)

NO

Is the air chamber and the tube clogged? YES Check air chamber and remove the foreign material.

NO

Replace the Main PCB.

26
Door Open Error (dE)

Is the door closed? NO Close the door totally.

YES

Is the Door assembly in line with door Lift up & Close the door.
YES
switch ? If the dE is displayed, Replace the Door Bracket.
Scratch by Latch Hook
Touching
or

NO

Does the Spring of Latch Hook actuate? Replace the Latch Hook.
NO

YES

Is the Connector connected correctly to

NO Reconnect or repair the Connector.
the Main PCB and the Door Switch?
Or replace the Harness.
Or is the Harness alright ?

YES

Does the Door Switch operate as follows? NO Replace the Door switch.
* Door Locking time : 1~8 sec.
1 Check the time between from
input the power to parts 1
move up, then Door locked.
* Door Releasing time : 25~100 sec.
Check the time between from
off the power to parts 1
move down, then Door released.
27
 Thermistor (Heating) Error (tE)

Is the Connector connected correctly to Reconnect or repair the Connector.

the Main PCB and the Thermistor and the Heater?
YES
Or replace the Harness.
Or is the Harness alright ?

Heater for Washing Heater for Steam

NO

Is the resistance of the Thermistor out of range 44 ~ YES Replace the Thermistor.
53 KΩ at 25°C? (Page 17)

NO

Is the resistance of the Heater out of range 24.5 ~ YES Replace the Heater.
28.5Ω (for Washing) or 42.5 ~ 49.5Ω (for Steam) ?
(Page 19)

NO

Replace the Main PCB.

[Note] Thermistor Spec

S Resistance (kΩ)
Temp
P MIN STD MAX
E 30 °C 36.35 39.45 42.72
C 40 °C 24.20 26.05 27.97
60 °C 11.43 12.12 12.82
70 °C 8.088 8.514 8.940
95 °C 3.544 3.791 4.045
105 °C 2.617 2.816 3.023

28
Motor Locked Error (LE)
[Pre Check]
• Gentle wash cycles, such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads.
Because these cycles are more gentle in tumbling and spinning, putting too much in the drum can register an issue
with the motor. Remove items, reset unit and test with a Rinse/Spin cycle.
• Don’t replace the PCB, when the hall sensor is replaced.
Replace the PCB, when the LE is displayed after replacing the hall sensor.

Press the Power button & Start / Pause button.

Does the Drum stop when the start/pause button is pressed to start the cycle ?
Or Sometimes does the Drum rotate weakly (under 15rpm)?

YES

Is the Connector connected correctly to

Reconnect or repair the Connector.
the Main PCB and the Motor? NO
Or is the Harness alright ? Or replace the Harness.

YES

Disassemble the Rotor. Replace the Rotor.

Magnet
YES
Are the Magnet of rotor cracked or broken?

NO

Are the resistance of the Hall Sensor 5~15kΩ? Replace the Hall Sensor.
NO
Hb • Ha ~ Common Disassemble
: 5 ~ 15 kΩ
• Hb ~ Common hall sensor carefully.
: 5 ~ 15 kΩ (Next page)
Ha Common

YES

Are the resistance same

between Stator points? NO Replace the Stator.
V~U / U~W / W~V : 8~11Ω V U W
V U W

YES

Replace the Main PCB.

29
 1 Disassemble the Hall Sensor
1) Disassemble the hook of Hall Sensor by (-) driver.

2) Pull up Hall Sensor slowly as shown in picture.

Caution
If you disassemble by force,not following the directions,
the hooks of stator(red circled) might broke up.
Hence need change of stator assembly.
So disassemble cautiously.

2 Assemble the Hall Sensor

1) Adjust the hole of Hall Sensor to 2) Push down the Hall sensor,
the hooks of stator as picture.(red circled) and assemble to the hook for sure.

[Note]
Hall Sensor Part No.
• 24” / 25” : 6501KW2001A • 27” : 6501KW2002A

30
Dry Heater Error (dHE)

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Dry Heater or Fan Motor? Or replace the Harness.
Or is the Harness alright?

YES

Is the resistance of the Thermistor out of range Replace the Thermistor.

NO
2.5~180KΩ at 105~0°C?

YES

Check for Dry Heater trouble. Page 24

Check for Dry Fan Motor trouble. Page 25

Disassemble the Cabinet cover and Condensing YES Clean the Bellows.
Bellows.
Is there any foreign object in Condensing Bellows?

NO

Disassemble the Dry Fan Assy and Dry Duct Upper,

and clean foreign object in Duct and Fan.

31
Dry Heater Trouble

After power off, is the resistance of Dry Heater out of

NO Replace the Dry Heater.
range 33~37Ω?

YES

Is Thermostat closed ? Replace the Thermostat.

NO

YES

When checking voltage between connectors(1,2)

NO Replace the PWB assembly (main).
on drying, is the voltage AC 220-240V as the figure ?

1
2

32
Dry Fan Motor Trouble

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Dry Heater or Fan Motor ? Or replace the Harness.
Or is the Harness alright?

YES

Are the resistance same between terminal points? Replace the Dry Fan Motor.
NO
V~U / U~W / W~V : 2~5Ω

V U W

YES

When checking voltage between connectors(1,2) Replace the PWB assembly

NO
on drying, is the voltage DC 20~30V as the figure ? (main).

2
1

33
8. TROUBLESHOOTING WITHOUT ERROR CODES

No Power

Is the Power Plug connected Reconnect Power Plug firmly.

NO
firmly to the power outlet? Check the fuse or
And is the supply voltage reset the circuit breaker.
220~240V AC?

YES

Is Multi-plug socket used ? Don’t use Multi-plug socket.

YES Use Single Plug socket for
washing machine.

NO

Is the Connector connected correctly to NO Reconnect or repair the Connector.

the Main PCB and the Noise Filter? Or replace the Harness.
Or is the Harness alright ?

Noise Filter PCB

YES

NO Check and replace Main PCB.

Is Red LED ON while power supplied ?

YES

Is the connectors connected YES Check connectors otherwise.

Correctly to the Display Replace Display PCB.
PCB?
Main PCB Noise Filter

34
 Vibration & Noise In Spin

Have all the Transit Bolts and the Base Packing Remove the Transit Bolts and
NO
been removed? the Base Packing.

Washer
Base Packing

Packing Support

YES

Refer to INSTALLATION. (Page 7)

35
Detergent & Softener does not flow in

Is water supplied? NO Refer to [Water Inlet Error (IE)]

(page 21)
YES

Is detergent & softener put in

the correct compartment of the drawer?

Only
softener

NO Put it in the Correct Position.

Main Wash Pre Wash

(Powder) (Powder)

Reference (Amount of Detergent & Softener)

Detergent Softener
YES

NO!!

Is the Detergent caked or hardened?

OK!!

YES

Clean the drawer and dispenser. Check point

36
 Water Leak
1. Water Leak from Dispenser
Is the Dispenser Tray Damaged or warped? YES Replace the Dispenser Tray.

NO

Is detergent & softener put in

NO Put it in the Correct Position.
the correct compartment of the drawer?

Only
softener

Reference (Amount of Detergent & Softener)

Main Wash Pre Wash Detergent Softener
(Powder) (Powder)

NO!!

YES

OK!!
Is the Detergent caked or hardened?

YES

Clean the drawer and dispenser. Check point

37
2. Water Leak from Dispenser
Are the gasket (seal) Clean the periphery of Gasket and Door regularly.
NO
and door cleaned regularly?

YES

Is the door or gasket damaged? YES Replace the damaged parts.

3. Unknown – Water on Floor

Are the inlet hoses loose or cracked/split? Replace the Inlet Hoses.
YES

Check!!

NO

Is the washer horizontal ? NO Adjust the height of washing machine to be kept

horizontally. (Page 7)
YES

Are the drain filter and manual NO Turn the filter cap clockwise to close.
drain hose open?

38
9. DISASSEMBLY INSTRUCTIONS
Disassemble and repair the parts after pulling out power cord from the outlet.

CONTROL PANEL

1 Unscrew the screws on the top plate.

2 The plate assembly(Top) is pulled back and
then upward to arrow direction.
3 The cover(Inner) is disassembled.

1 Pull out the drawer and unscrew 2 screws.

2 Lift the side the Control Panel Assembly and
pull it out

1 Two screws is unscrewed.

2 Push out PANEL ASSEMBLY, CONTROL after
Push the hook below.

1 The PWB assembly(Display) is disconnected.

2 When 7 screws are unscrewed on the PWB
insulator and the PWB assembly(Display) is
disassembled from the PWB insulator.

39
PWB ASSEMBLY(MAIN)

1 The back cover is removed.

2 One screw is unscrewed.
3 Pull the PWB assembly(Main) to arrow
direction
4 Two screws is unscrewed.
5 The cover of PWB assembly(Main) is
removed.
6 Disconnect connector from the wiring.

PWB ASSEMBLY(POWER)

1 The plate assembly(Top) disassembled.

2 The cover of PWB assembly(Power) is
removed.
(Push the hook bellow.)
4 Disconnect connector from the PWB.
5 Two screw is unscrewed.

DISPENSER ASSEMBLY

1 The plate assembly(Top) are disassembled.

2 Pull the drawer to arrow direction.
3 Two screws are unscrewed.

1 The hose clamps and the hose are

disassembled.
2 The ventilation bellows are disassembled on
the tub.

40
INLET VALVE

1 Disconnect the wiring connector.

2 Remove the valve by two screws of the valve
holder.
When reconnecting the connector
VALVE 1 (PRE) GY/WH - BK
VALVE 2 (MAIN) WH/BK - BK
VALVE 3 (DRY) YL/BK - BK
VALVE 4 (HOT) BK/WH - BK

• Rating : 240V 50Hz

• Resistant : 3.5~4.5kΩ

DOOR

1 Open the door completely.

2 Remove the three screws from the hinge.

When removing the Door Assembly, it is

necessary to hold the Bracket that is inner of
the Cabinet Cover.

Removing method of remained water

Pull it out from hose.

First, prepare a bucket to put in the remained
water.

41
CABINET COVER

1 The plate assembly(Top) is disassembled.

2 Pull out the drawer and unscrew 2 screws.
3 Lift the side the Control Panel Assembly and
pull it out

1 Two screws is unscrewed.

2 Push out PANEL ASSEMBLY, CONTROL after
Push the hook( 1 , 2 ) below.

3 Unscrew the screws from the lower cover.

2 The cabinet cover clamp is removed by

special jig for service and the gasket is
released.

3 Two screws are unscrewed.

4 Unscrew all the screws on the upper and

lower sides of the CABINET COVER.

42
 1 Lift and separate the cabinet cover.

NOTE: When assembling the CABINET

COVER, connect the Door S/W connector.

SWITCH ASSY, DOOR LOCK

1 The cabinet cover clamp is removed and the

gasket is released.
2 Two screws are unscrewed.
3 The Door Lock S/W is disconnected form the
wiring connector and the strap.

• Just check cut-off.

• Check the operating time.
* Door Locking time : 1~8 sec.
1
Check the time between from
input the power to parts 1
move up, then Door locked.
* Door Releasing time : 25~100 sec.
Check the time between from off
the power to parts 1
move down, then Door released.

43
ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER

1 Remove the back cover.

2 After loosening the bolt, Rotor, pull out the
rotor.

1 Remove the 6 bolt from the stator.

2 Disconnect the 2 connectors.
Motor Stator Hall Sensor

Hb

UVW Ha Common
• V ~ U (8~11Ω) • Common ~ Ha (5~15kΩ)
• U ~ W (8~11Ω) • Common ~ Hb (5~15kΩ)
• W ~ V (8~11Ω)
1 Remove the hinges (Damper) at the Tub.
2 The Hinge(Damper) at the base is pulled off
pressing on the snaps at the sharp end.
3 The hinge at the base is pulled off.
(To arrow direction)

44
PUMP

1 Remove pump outlet hose.

2 Remove tub pump bellows.
3 Remove cap(Remaining Hose).
4 Disconnect the wiring.
5 Three screws are unscrewed from the cabinet.
6 Remove the pump to arrow direction.
• Rating : 240V 50Hz
• Resistant : 162~176Ω

HEATER

1 Loosen the nut.

2 Remove washing heater by pulling out.
< Heater for Washing>
• Rating : 230V 2000W
• Resistant : 24.5~28.5Ω

CAUTION

When assembling the washing heater, insert

the heater to heater clip on the bottom of tub
and check the position of wire color.

45
WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AND TUB

1 Remove washing heater.

2 Remove the foreign object(wire,coin,etc) by
inserting long bar in the hole.

SWITCH ASSEMBLY, SAFETY

1 Unscrew 4 screws from the back cover.

2 Disconnect the wiring connector.

3 First, Press hook and turn the safety switch
assembly switch assembly safety.

46
10. EXPLODED VIEW AND PART LIST
10-1. THE PART LIST OF CABINET ASSEMBLY
A106

A154
A140

A110

A102
A153 A103
A104
A152
A151

A150
A101

A141

A131

A100

A130 A430

A440

A134

A410

A485
A135 A455
A133 A300

A310 A450
A303

A200

A201

A275
A220
A276

47
10-2. THE EXPLODED VIEW OF CONTROL PANEL &
DISPENSER ASSEMBLY

F324
F300
F330 F321

F170

F340

F462
F160

F432

F225
F430

F220

F441

F120

F215

F110

F216

F210

48
10-3. THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY

K350 K360 K143

K123

K351
F140

K411

K410 K121 K122

F310 K125

F464
F320 K146

F466 K320
K111
M105
K110

K141

K140

K105

K115
K410

K130

K135
K610

K512
K560 K510 K611

K530
K131 K572
K571
F145

K570

K340

F467

K550
F468 K520 F461 K540
K345
K344

K342 K346

49
10-4. THE EXPLODED VIEW OF DRYER

M100

M130 M240

M120
M111

M216
M110
M210
M230
M215

M101

M220
M140

50