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03 - Organizational Behaviour

This document provides an overview of organizational behavior. It defines organizational behavior as a field of study that investigates how individuals, groups, and organizational structure influence behavior within organizations. The goal is to apply this knowledge to improve organizational effectiveness. It discusses why we study organizational behavior, including to understand ourselves and others better and help organizations. It also outlines some of the key challenges organizations face, such as managing diversity, productivity, and global competition. The document emphasizes that organizational behavior benefits both managers and individuals.

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putri anjani
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84 views24 pages

03 - Organizational Behaviour

This document provides an overview of organizational behavior. It defines organizational behavior as a field of study that investigates how individuals, groups, and organizational structure influence behavior within organizations. The goal is to apply this knowledge to improve organizational effectiveness. It discusses why we study organizational behavior, including to understand ourselves and others better and help organizations. It also outlines some of the key challenges organizations face, such as managing diversity, productivity, and global competition. The document emphasizes that organizational behavior benefits both managers and individuals.

Uploaded by

putri anjani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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MANAJEMEN & ORGANISASI

 Yuyun Tri Wiranti, S.Kom.,M.MT


[email protected]
ORGANIZATIONAL BEHAVIOUR
CP-MK: Mahasiswa mampu mengilustrasikan macam dan hubungan perilaku individu dan organisasi
• Defining Organizational Behaviour
• OB: Making Sense of Behaviour in Organizations
• How Will Knowing OB Make a Difference?

ORGANIZATIONAL BEHAVIOR
What is OB…?

1. What is organizational behaviour?


2. Isn’t organizational behaviour common sense? Or
just like psychology?
3. How does knowing about organizational behaviour
make work and life more understandable?
4. What challenges do managers and employees face
in the workplace of the twenty-first century?
What is OB…? (cont’d)

ORGANIZATIONAL BEHAVIOR is a field of


study that investigates how individuals,
groups and structure affect and are affected
by behaviour within organizations, for the
purpose of applying such knowledge toward
improving an organization’s effectiveness.
Why Do We Study OB?
▪ To learn about yourself and
others
▪ To understand how the many
organizations you encounter
work.
▪ To become familiar with team
work
▪ To help you think about the
people issues faced by managers
and entrepreneurs
What is a Organization..??

 A consciously coordinated social unit, composed of


two or more people, that functions on a relatively
continuous basis to achieve a common goal or set
of goals
Roles and Skills in the New Workplace
Flexibility

Mentor Innovator

External Focus
Internal Focus

Facilitator Broker

Monitor Producer

Coordinator Director

Control
How Companies are Changing

“Cool” Companies “Old” Companies


 Believe casual days are progressive  Think casual Fridays are pitiful
 Believe titles are obsolete  Charge employees for perks and incentives
 Don't impose on employees' personal time  Hold events on employee time
 Allow staff to come and go as they please  Have flex time: but only between 7:30 a.m. and
 Offer all employees stock options
6:30 p.m.
 Hide financial results from their employees
 Let employees make decisions that affect their
work  Encourage employee input -- but rarely act on it
 Offer assistance with childcare  Employ rigid hierarchies (chain of command)
 Have minimal bureaucracy (red tape)  Stop at “open door” policies
Exhibit 1-1 Challenges Facing the
Workplace
Organizational Level
• Productivity
• Developing effective employees
• Global competition
• Managing in the global village

Group Level
• Working with others
• Workforce diversity Workplace

Individual Level
• Job satisfaction
• Empowerment
• Behaving ethically
Today’s Challenges
in the Canadian Workplace

 Challenges at the Organizational Level


 Productivity
 Effectiveness
 Efficiency
Developing Effective Employees

Organizational Citizenship Behaviour (OCB)


 Discretionary behaviour that is not part of an
employee’s formal job requirements, but that
nevertheless promotes the effective
functioning of the organization.
Putting People First

 Committed workforce and positively affects the


bottom line.
 “more control and say in their work.”
 How do you Put people first?
Managing and Working in a Multicultural
World

Managers and employees must become capable of


working with people from different cultures.
Exhibit 1-4 The Layers of OB

The Organization

Change
Organizational culture
Decision making
The Group Leadership

Power and politics


Negotiation
Conflict
Communication
The Individual Groups and teams

Motivating self and others


Emotions
Values and attitudes
Perception
Personality
How Will Knowing OB Make a
Difference?

 For Managers
 For Individuals
Exhibit 1-3 Toward an OB Discipline
Behavioural Contribution Unit of Output
science analysis
Learning
Motivation
Perception
Training
Leadership effectiveness
Job satisfaction
Psychology Individual decision making
Performance appraisal
Attitude measurement
Employee selection
Work design
Work stress
Individual

Group dynamics
Work teams
Communication
Power
Conflict
Intergroup behaviour
Sociology

Formal organization theory Study of


Organizational technology Group Organizational
Organizational change Behaviour
Organizational culture

Behavioural change
Attitude change
Social psychology Communication
Group processes
Group decision making
Organization
Comparative values system
Comparative attitudes
Cross-cultural analysis
Anthropology
Organizational culture
Organizational environment

Conflict
Political science Intraorganizational politics
Power
Exhibit 1-2
Research
Methods in OB
Bottom Line: OB Is For Everyone

 Organizational behaviour is not just


for managers.
 OB applies equally well to all
situations in which you interact with
others: on the basketball court, at the
grocery store, in school, or in church.
Summary and Implications

 OB is a field of study that investigates the


impact that individuals, groups, and structure
have on behaviour within an organization.
 OB focuses on improving productivity,
reducing absenteeism and turnover, and
increasing employee job satisfaction and
organizational commitment.
 OB uses systematic study to improve
predictions of behaviour.
LETS PLAY A GAME……..
Exercise

Fill in the blanks exercise based on the kids game, Mad-


Libs.
I picked these statements below for a particular reason.
The answers people give are areas top managers and
leaders wanted to other people to know about them.
How to do it

1. Have your team complete the worksheet individually. You can do it


together or separately prior to the group activity.
2. Have each person use one word or a sentence for each blank.
3. Get the entire team together. Ask each person to read their Mad-Lib.
4. Discuss as a group. Each person answers two questions. What three things
did you learn? How can this help you work together better as a team?
5. Optional: Put them in a communal area.
Goal

Unlock the collective potential of your team


through sharing expertise, strengths,
weaknesses, and stories that would
otherwise be hidden from yourself or others

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