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Module Two Basic Cat ET Operations

This document provides an overview of Module Two of a Cat ET training on communication diagnostics. Lesson Two focuses on troubleshooting and correcting communication failures. There are five possible sources of communication issues: the communication adapter, cables, PC hardware/software, Cat ET preferences, and the application system. Specific steps are outlined for testing each component, such as updating software, checking for damaged connectors or cables, verifying the proper driver is installed, and ensuring the correct communication port and application system settings are selected. Contact information is also provided for technical support.

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Ahmat Ramadani
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214 views17 pages

Module Two Basic Cat ET Operations

This document provides an overview of Module Two of a Cat ET training on communication diagnostics. Lesson Two focuses on troubleshooting and correcting communication failures. There are five possible sources of communication issues: the communication adapter, cables, PC hardware/software, Cat ET preferences, and the application system. Specific steps are outlined for testing each component, such as updating software, checking for damaged connectors or cables, verifying the proper driver is installed, and ensuring the correct communication port and application system settings are selected. Contact information is also provided for technical support.

Uploaded by

Ahmat Ramadani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Module Two

Basic Cat ET Operations

Lesson Two

Communication
Diagnostics
with Cat ET
Lesson Two
Objective

ƒ Troubleshoot and correct


communication failures
Troubleshooting
5 Possible Sources

ƒ Communication Adapter
ƒ Cables
ƒ PC Hardware and Software
ƒ Cat ET Preferences
ƒ Application System
Troubleshooting
Communication Adapter

ƒ Software – Flash File, PC Driver


– Software/Operating system conflict
» Update to latest software simplifies
conflict issue. Check handout
» PC Driver missing or corrupted
– Flash File corrupted or missing
» Indication: All lights on, re-flash
Troubleshooting
Communication Adapter

ƒ Hardware
– Damaged connectors
– Physical damage to Comm Adapter
» Test by substitution if necessary
Troubleshooting
Communication Adapter

ƒ Cable defect - visual check


ƒ No power to Comm Adapter
– Check power light
– Open or short in CA II cable
» Damaged connectors, loose pins/sockets
– No data transmission, no communication
» Cable too long; wrong; damaged
ƒ Check by substitution if necessary
Troubleshooting
Cables
ƒ Current data link cable is reinforced
Troubleshooting
PC
Software
PC
– CA II driver Software and Hardware
not installed
– USB Adapter driver not installed
– PC Comm Port disabled
Serial Parallel USB
Hardware Port Port Port
Damaged port
connection
Troubleshooting
Cat ET Preferences

ƒ Preferences not set correctly


– CA II not selected
– Correct comm port not selected
» i.e. LPT1, Comm 1
Troubleshooting
Application System
Application System
ƒ Low or no power to ECM
– ECM not energized from key/master switch
ƒ No flash file in ECM, corrupted flash file
ƒ Data link circuits: open/short circuit
– Check ECM to Service Tool Connector wiring
ƒ No power at Service Tool Connector
– Check CA II power light
Troubleshooting
Troubleshooting
Data Link Circuits
For more information

Service Training Website


https://psmktg.cat.com/srvtrng/index.htm

Service Technician Workbench Website


SIS & SIS Web
https://psmktg.cat.com/srvtrng/elearn/stw/index.htm
https://psmktg.cat.com/srvtrng/elearn/stw/find.htm

Service Training Tech Tips Newsletter


On the website
For Help

ƒ Phone: (800) 765-0999 or


(309) 675-4000
ƒ Fax: (309) 674-4080

ƒ Email: DCS_Support_Center@ cat.com


Cat ET Getting Connected &
Communication Diagnostics

ƒ Questions?
Lab Assignment
Getting Connected and
Communication Diagnostics

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