SADP User Manual

SADP Software
User Manual
SADP Software User Manual
Legal Information and Symbol Conventions
Legal Information
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website ( https://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
i
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates a hazardous situation which, if not avoided, will or could
Danger result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, could

Caution result in equipment damage, data loss, performance degradation, or
unexpected results.
Provides additional information to emphasize or supplement
Note
important points of the main text.
ii
Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Introduction ........................................................................................................................... 1
1.2 Running Environment ............................................................................................................ 1
1.3 Summary of Changes ............................................................................................................. 1
Chapter 2 Operate SADP Software .............................................................................................. 3
2.1 Search Online Devices ............................................................................................................ 3
2.2 Activate Device ...................................................................................................................... 4
2.3 Edit Device's Network Parameters ......................................................................................... 7
2.3.1 Edit Network Parameters of Single Device .................................................................... 7
2.3.2 Edit Network Parameters of Multiple Devices .............................................................. 9
2.4 Reset/Restore Device Password ........................................................................................... 10
2.4.1 Reset Password by Secret Key ..................................................................................... 10
2.4.2 Reset Password by GUID ............................................................................................. 13
2.4.3 Reset Password by Answering Security Question ....................................................... 15
2.4.4 Reset Password by Sending Email ............................................................................... 17
2.4.5 Restore Password ........................................................................................................ 19
2.5 Export Device Information ................................................................................................... 20
2.6 Unbind Hik-Connect Account ............................................................................................... 21
2.7 More Functions .................................................................................................................... 21
iii
Chapter 1 Overview
1.1 Introduction
Search Active Devices Protocol (SADP) software is a user-friendly and installation-free online device
search tool.
SADP software searches the online devices within your subnet and displays the information of the
devices. You can use this software to edit the network parameters, reset the password, export
device information, and so on.
The manual guides you to operate the SADP software. Follow this manual to perform searching
device, activating device, editing device's network parameters, resetting device password, etc. To
ensure the properness of usage and stability of the SADP software, refer to the contents below and
read the manual carefully before installation and operation.
1.2 Running Environment

The recommended running environment for installing the SADP software is as follows.
Operating System
Microsoft Windows 10/Windows 8/Windows 8.1/Windows 7/Windows 2008 (32-bit or 64-bit)
Microsoft Windows XP/Windows 2003 (32-bit)
CPU
Intel Pentium IV 3.0 GHz or Above
RAM
1 GB or Above
Video Card
RADEON X700 Series
Display
1024*768 Resolution or Above
1.3 Summary of Changes

The followings are the changes of different versions.
V3.0.3
Support prompt about remaining attempts and locking time for failed password reset. See Reset
Password by Secret Key , Reset Password by GUID , Reset Password by Answering Security
Question , and Reset Password by Sending Email .
1
V3.0.2
• Support filtering the detected online devices. See Search Online Devices for details.
• Support switching language and area. See More Functions for details.
• Support auto check for upgrade. See More Functions for details.
V3.0.0
• Support resetting password by sending Email.
• Support unbinding Hik-Connect account.
• Support setting Wi-Fi password when activating the device which supports Wi-Fi.
• Support default channel password setting for activating network camera(s) via NVR device.
2
Chapter 2 Operate SADP Software

After installing and running the SADP software, you can use the software to search device, activate
device, reset device password, etc.
2.1 Search Online Devices

SADP software can automatically search the online devices within subnet every 1 minute. You can
also refresh the device list manually to add the newly found devices or delete the offline devices.
The information of searched device(s), including the total number, device type, IP address, port
number, gateway, etc. will be displayed in the device list.
Figure 2-1 Search Online Devices
Note
• The software can automatically search and display the online devices within the subnet every 1
minute. You can also click Refresh to manually refresh the device list.
• The device will be removed from the list automatically if it is offline for over 3 minutes.
3
2.2 Activate Device

Before you can log into the device properly, or edit the network parameters, you must create a
password for the device's administrator user "admin" to activate it.
Perform this task to activate the device(s).
Steps
Note
This function should be supported by the device and the parameters displayed on Activate the
Device panel may vary for different devices.
1. Check the device status (shown on Status column) and select the inactive device(s).
Figure 2-2 Select Inactive Device

2. On the Activate the Device panel, create a password for the device and confirm the password.
The system will check password strength automatically, and we highly recommend you to use a
strong password to ensure your data security.
Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
3. Optional: For NVR device connected with the inactive network camera(s), create a password in
Channel Password field for activating the network camera(s) via NVR.
4
Figure 2-3 Set Channel Password

4. Optional: For the device which supports Hik-Connect service, enable this function as follows.
1) Check Enable Hik-Conncet checkbox to open the Tips dialog.
2) Create a verification code and confirm it for adding your device to the Hik-Connect app.
3) Click and read Terms of Service and Privacy Policy.
4) Click Confirm to enable Hik-Connect service.
5
Figure 2-4 Enter Verification Code

5. Optional: For the device which supports Wi-Fi, select the area or country supported by the
device as you desired. The Wi-Fi signal strength is different of different area or country.
Note
The selectable area or country depends on the device you selected.
6. Optional: For the device which supports Wi-Fi, set the Wi-Fi parameters to connect the wireless
network.
1) Click Set Wi-Fi.
2) Enter the Wi-Fi network name and password.
3) Optional: Click Verify to test the Wi-Fi network connection.
4) Click Save to save the settings.
5) Click Back to go back the Activate page.
7. Click Activate to activate the device.
Note
If the device(s) you selected supports resetting password via GUID file, security question or
Email, you need to export the GUID file, set the security question or set reserved Email address
for further password reset.
After activation, the device IP address will be set as the default IP: 192.168.1.64. For modifying
the IP address, refer to Edit Device's Network Parameters .
6
2.3 Edit Device's Network Parameters

After activating device, you can edit the network parameters for one online device, or multiple
online devices at the same time.
2.3.1 Edit Network Parameters of Single Device

You can edit the network parameters for one device, such as IP address, port, subnet mask or other
parameters.
Before You Start
Make sure the device status is activate.
Perform this task to edit the network parameters for one device.
Steps
1. Select one device to be edited in the device list .
The network parameters of the device will be displayed in the Modify Network Parameters
panel on the right side.
2. Optional: Check Enable DHCP to obtain the IP Address, Subnet Mask, IPv4 Gateway, IPv6
Address and IPv6 Gateway of the device automatically.
Note
The DHCP function should be supported by the device and the router that the device connected
with.
7
Figure 2-5 Edit Network Information of Single Device

3. Optional: Check Enable Hik-Connect to enable Hik-Connect function.
Note
• This function should be supported by the device, or the checkbox is invalid.
• If the function Hik-Connect is enabled for the first time, you are required to create a
verification code or change the verification code in the dialog when you check Enable Hik-
Connect.
4. Edit the network parameters as you desired.

- If the DHCP function of the device is enabled, you can edit the device's port No., enhanced
SDK service port No. or HTTP port No..
- If the DHCP function of the device is not enabled, you can set the modifiable network
parameters (e.g., IP address, subnet mask) as desired.
8
Note
The IPv6 should be supported by the device.
5. Enter the password of the admin account of the device in the Admin Password field.
6. Click Modify to modify the parameters.
2.3.2 Edit Network Parameters of Multiple Devices

You can edit the network parameters of multiple devices with the same admin password.
Before You Start
Make sure the device status is activate.
Perform this task to edit the network parameters for multiple devices.
Steps
1. Select multiple devices to be edited in the device list.
Figure 2-6 Edit Network Parameters of Multiple Devices
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2. In the Modify Network Parameters in Batch panel on the right side, edit the modifiable network
parameters, e.g. start IP address and port. The devices' IP addresses will be set consecutively
from the start IP address and other parameters will be set to the same.
Example
If you select three devices for modification and set the start IP address as 10.16.1.21, then the
IP addresses of the devices will be modified as 10.16.1.21, 10.16.1.22 and 10.16.1.23 in order.
3. Optional: Check Enable DHCP to enable the DHCP function for the selected devices.
In this way, the IP Address, Subnet Mask, IPv4 Gateway, IPv6 Address and IPv6 Gateway and of
the devices can be obtained automatically.
Note
• The IPv6 should be supported by the device.
• The DHCP function should be supported by the device and the router that the device
connected with.
4. Enter the password of the admin account of the devices in the Admin Password field.
5. Click Modify to modify the parameters.
Note
The software does not support enabling Hik-Connect function in batch after activating device(s).
If you select multiple devices in the device list, the Enable Hik-Connect will become solid and
uncheckable.
2.4 Reset/Restore Device Password

You can reset the password or restore the password to the default password if you forget the
device's admin password. According to the device, we provide five different methods selectable for
resetting the password: importing file, entering key, GUID, answering security question and
sending Email.
2.4.1 Reset Password by Secret Key

You can export the device's key request file or copy device's QR code picture and send it to our
technical engineers. Our technical engineer will reply you a secret key information. You can import
the key file or enter the key to reset the password.
Steps
Note
This function should be supported by the devices.
1. Select the device for resetting the password.
10
2. Click Forgot Password to open Reset Password window.

3. Select Export/Import Secret Key Mode.
4. Click Export or QR code to download the key request file or copy the QR Code picture.
Note
The exported key request file is XML file which is named as Device Serial No.-System Time.
5. Send the key request file to our technical engineers to get secret key information.
6. Select Import File or Input Key as the password resetting mode.
Figure 2-7 Import File
11
Figure 2-8 Enter Key

7. Click and select the key file or enter the key.
8. Enter new password in text fields of New Password and Confirm Password.
Caution
9. Optional: Check Reset Network Cameras' Passwords to reset the connected network cameras'
passwords to the same one.
12
Note
This function should be supported by the device.
10. Click Confirm to reset the password.
Note
If resetting password failed, you can see the remaining attempts. When the failed times reach
the limit, the account will be locked and you can see the remaining locking time.
2.4.2 Reset Password by GUID

For resetting password of some devices (e.g. NVR), you can import the GUID file of device, which is
exported during activation.
Before You Start
Make sure you have downloaded GUID file to local PC when activating the device.
Perform this task to reset device password by GUID.
Steps
Note
3. Select GUID Mode.
13
Figure 2-9 Reset Password by GUID

4. Click to select the GUID file, which is exported during activation and click Open.
Caution
14
Note
Note
2.4.3 Reset Password by Answering Security Question

If you have set some security questions when activating the device, you can answer the security
questions for resetting password.
Before You Start
Make sure you have set the security questions when activating the device.
Perform this task to reset device password by answering security question.
Steps
Note
3. Select Security Question Mode.
15
Figure 2-10 Reset Password by Answering Security Question

4. Enter the correct answer of the security question, which is set during activation.
Caution
16
Note
Note
2.4.4 Reset Password by Sending Email

If you have set the Email address when activating the device and forgot the device password, you
can send the QR code picture or XML file to the specified Email address ,and then receive an Email
with the verification code in your reserved Email address, which is used to reset password.
Before You Start
Make sure that you have set reserved Email address when activating the device.
Perform this task to reset device password by sending Email.
Steps
Note
3. Select Reserved Email.
17
Figure 2-11 Reset Password by Sending Email

4. Click Save or Export XML to download the QR code picture or XML file to local PC and then send
it to the specified Email address.
Note
You will receive an Email with the verification code for resetting the password.
5. Enter the received verification in Verification Code field.
6. Enter the new password in fields of New Password and Confirm Password.
Caution
18
Note
Note
2.4.5 Restore Password

For some old version devices, if you forget the admin password of the searched devices, you can
restore the device's default password.
Perform this task to restore device password.
Steps
1. Send the serial No. of the device which needs password recovery to our technical engineers.
You will get a security code.
2. Select the device in the device list for restoring default password.
3. Click Forgot Password to open Restore Default Password window.
Figure 2-12 Restore Default Password

4. Enter the security code in the Security Code field.
5. Click Confirm to restore the default password of the device.
19
Note
The default password (12345) for the admin account is for first-time log-in purposes only. You
must change this default password to better protect against security risks, such as the
unauthorized access by others to the product that may prevent the product from functioning
properly and/or lead to other undesirable consequences.
Caution
2.5 Export Device Information

You can save the information of the searched devices as a CSV file, including device type, IP
address, port, software version and so on.
Perform this task to export device information.
Steps
1. Select the device(s).
2. Click Export to open the Export CSV window.
Figure 2-13 Export Device Information

3. Enter the file name.
4. Click to set the saving path.
5. Click Confirm to save the information as CSV file.
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2.6 Unbind Hik-Connect Account

If the device is added to Hik-Connect account, you can unbind it from the account via SADP
software.
Note
For some areas with specialized servers such as Russia, you should switch area before unbinding
Hik-Connect account. For details, refer to More Functions .
From the device list, select the device which Hik-Connect service is enabled for and has been
added to Hik-Connect account, and click Unbind to perform the operations as follows:
• Method 1: For the device which supports unbinding function, enter device Password (admin
user) to unbind the device from Hik-Connect account.
• Method 2: For the device which does not support unbinding function, enter User Name,
Password and Verification Code to unbind the device from Hik-Connect account.
Figure 2-14 Unbind Hik-Connect Account (Method 2)
2.7 More Functions

There are some more functions supported by SADP software, such as ordering device list, adjusting
heading sequence, switching language, etc.
Ordering Device List

You can click or on each column heading to move down or move up the device list.
21
Adjusting Heading Sequence

You can click and drag the column heading to change the heading sequence.
Accessing Device via Web Browser
Double-click the IPv4 Address field of the found device, and the login interface via web browser of
the device will be opened. You can enter the user name and password to log into the device.
Switch Language/Area
Click on the top right corner of the Home Page to switch language (English or Simplified Chinese)
and area (Russia or Other).
Check for Upgrade
Click → Check for Upgrade to manually check for upgrade.
Note
When the software first starts, a prompt about whether to enable auto check for upgrade will pop
up. If you enable this function, the software will automatically check for upgrade and remind you
when the new version of software is detected.
Figure 2-15 Configure Upgrade Checking
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SADP Software

Legal Information and Symbol Conventions

About this Manual

Indicates a potentially hazardous situation which, if not avoided, could

1.2 Running Environment

1.3 Summary of Changes

Chapter 2 Operate SADP Software

2.1 Search Online Devices

Figure 2-1 Search Online Devices

2.2 Activate Device

Figure 2-2 Select Inactive Device

Figure 2-3 Set Channel Password

Figure 2-4 Enter Verification Code

2.3 Edit Device's Network Parameters

2.3.1 Edit Network Parameters of Single Device

Figure 2-5 Edit Network Information of Single Device

4. Edit the network parameters as you desired.

2.3.2 Edit Network Parameters of Multiple Devices

Figure 2-6 Edit Network Parameters of Multiple Devices

2.4 Reset/Restore Device Password

2.4.1 Reset Password by Secret Key

2. Click Forgot Password to open Reset Password window.

Figure 2-7 Import File

Figure 2-8 Enter Key

2.4.2 Reset Password by GUID

Figure 2-9 Reset Password by GUID

2.4.3 Reset Password by Answering Security Question

Figure 2-10 Reset Password by Answering Security Question

2.4.4 Reset Password by Sending Email

Figure 2-11 Reset Password by Sending Email

2.4.5 Restore Password

Figure 2-12 Restore Default Password

2.5 Export Device Information

Figure 2-13 Export Device Information

2.6 Unbind Hik-Connect Account

Figure 2-14 Unbind Hik-Connect Account (Method 2)

2.7 More Functions

Ordering Device List

Adjusting Heading Sequence

Figure 2-15 Configure Upgrade Checking

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