MicroCenter

Head Office: Branch Office:

P.O.Box 1539, Manama, Kingdom of Bahrain P.O.Box 4215, Al-Khobar,
Tel: +973 17 262535, Fax: +973 17 232440 Kingdom of Saudi Arabia
Web-based ERP Solution
E-mail: [email protected]
Web: www.microcentergulf.com

“ Sharpening your

”
Business Efficiency
What is MCA-eBiz ? Our key differentiators are:
State-of-the-art localized ERP
Time Tested Product
Our Software Products have been evolved over a period of 20 years and currently used by more than 100
MCA-eBiz is a technologically advanced ERP system, specially built for
customers. Hence the product is stable and has a proven track record.
internet-enabled environment with provision for integration and collaboration
with supply chain partners and customer portals. It has capabilities to Stable Software Development Environment
carry out business and financial analysis based on real-time MicroCenter has been able to retain its key software professionals which helps the customers in getting
transactions. It further generates critical information on enterprise uninterrupted software maintenance / enhancement support.
resources and provides business intelligence, which helps the
Technical Strength
management to take critical decisions required for planning and controlling
MicroCenter always uses the latest software technology in software development. In addition, MicroCenter is an
the business.
Oracle Gold Partner that enables us to have the access to the latest Oracle Technology and development tools.
This ensures continuous upgradation of software and its interfaces.
MCA-eBiz is brought to you by MicroCenter, Kingdom of Bahrain, a leader in
providing business software solutions since 1983.

• If your organization is expanded over multiple locations

• If you are looking for higher Return On Investment (ROI)
• If you want to have Global access of your data ......
then the answer is MCA-eBiz

MCA-eBiz is a cost effective, easy-to-implement solution that delivers

internet-ready Financial & Management capabilities to any organization.

Why MCA-eBiz ?
Major Benefit - 20% Reduction in Operational Costs
MCA-eBiz is an advanced web-based version of its existing ERP system called About MicroCenter
MCA Enterprise, which is currently been used by over 100 mid-sized companies in
Founded in 1983, MicroCenter is a pioneer in information technology; was
the Middle East. Over the years, most of these companies have achieved significant
established with the aim to provide customized IT solutions to the SMEs of
cost savings (around 15%-20%) through increased productivity, better control of
Bahrain. Later on, MicroCenter developed its own specialized enterprise wide
material acquisition, improved customer deliveries and reduced inventory lead time.
business solution (ERP) based on Oracle technology. This solution has been
These are all direct and measurable improvements that are often sufficient to justify
successfully implemented and deployed in over 100 customers that include
most companies’ capital expenditure guidelines. In addition to the above, there are
large retail chains, contracting companies and other businesses both inside
many indirect benefits that these companies have achieved over these years.
and outside the Kingdom of Bahrain.

In 1990s MicroCenter collaborated with Esri Inc, USA, the world leader
in Geographical Information Systems (GIS) and started GIS division. Over
these years we have provided GIS solutions to almost all the major
government organizations in the Kingdom of Bahrain.

In 2000s MicroCenter diversified into other business areas like Utility

network surveys and Smart card solutions which has contributed to the
15% 13% 13%
14% rapid growth of the organization.
12%
11%
10%
10%
Customer Experienced
5%
Average Cost Benefits
0%
Efficiency Delivery Operation Inventory Adm Cost Oth Cost

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
MCA POS MCA-eBiz
MCA POS is an ideal and affordable solution for Retail Outlets. It is built on the
More Productive, More Efficient and More Analytical
latest, most reliable technology for rock-solid operation, easy maintenance Why More Productive?
and Comprehensive Reporting.
MCA-eBiz, being a third generation ERP, helps you to increase your productivity by linking customers and
MCA POS is a multi-user & multi-currency supporting system and suppliers to your enterprise.
can be scaled to handle virtually unlimited number of terminals. MCA-eBiz automates and integrates business processes from one end to the other irrespective of locations. This
Designed to work well on an inexpensive computer, it can be used as reduces business process cycle, which leads to enhanced productivity.
a replacement for your cash register. It is extremely easy to use for both
MCA-eBiz, has provisions to connect any of your internet enabled devices to access data in real time, enabling
staff and managers. All management functions can be performed from any
stakeholders to take timely and effective actions.
terminal, at any time.
MCA-eBiz also has provisions for providing instant alerts on critical information to the decision makers/
MCA POS is tightly integrated with MCA-eBiz enabling the users for producing stakeholders using its SMS/E-mail integration function.
up-to-date Inventory & Sales Management Report.
Why More Efficient?
Highlights
MCA-eBiz is a comprehensive and integrated business suite that covers most of the
Multi-Location / Level Barcode Support enterprise operational needs in terms of controlling all major functions and resources
Cash / Credit sales / Discounts / International / Indigenous specially finance, material and human capital.
Promotions / Sales return Multiple selling units with different rates for same item
User Level Security Multiple barcode for same unit (e.g. color differentiation) MCA-eBiz provides complete information to the management on key activities
Operator / Supervisor / System Other Features across all functions which could be analyzed and acted to increase multifold
Administration Machine + Time Stamp for each sales transaction efficiency in the organization.
Shift Management Multiple payment Mode – Cash / Cheque / Credit Card /
Multiple Shifts / Operator Float Discount vouchers MCA-eBiz has a comprehensive reporting mechanism that provides
complete and timely information to all levels of the management. This helps
them to develop new and more efficient operational activities. It may be to seize
Support Center new market opportunities, take quick decisions on new pricing strategies to meet

Support Center
competition or plan new marketing campaign.

ERP support for organizations implementing a new ERP system is always a major consideration. Even with a
MCA-eBiz is a multi-location, multi-lingual and multi-currency business solution which could
mature, installed ERP, support is still critical throughout its lifecycle. The Software Vendor will provide bug fixes,
be adapted to suit the specific operational requirements of each organization. It also guarantees
periodic releases and enhancements as part of software support agreement.
a minimum efficiency increase in the operations irrespective of the fact, whether the system is
implemented in a small, medium or a large company.
In view of offering instant customer support, MicroCenter has established a network Support Center, which would
be manned by our experienced support staff providing faster response to customer support needs. We have
MCA-eBiz also has some unique and specialized functions like a LITE CRM solution for the Sales Task Force
developed software also that would help us in tracking the status of each support calls there by reducing the Mean
(using smart devices) which is an efficient tool for managing the sales promotions, managing sales leads, that
Time Between Failures.
could be easily converted into sales orders and subsequent payment follow-ups.

Why More Analytical?

MCA-eBiz comes with a number of inbuilt Business Intelligence (BI) tools that provide a comprehensive real time
analysis for the top management. The tools are specially developed for the key functions which are essential to
take critical business decisions related to the current and future business strategies.

The BI tools provided within MCA-eBiz uses both current and historical data to create critical analysis which is
produced and presented to the management in simple visual forms in dashboards containing speed dials, pie
charts or histograms.

The BI tools provided with the MCA-eBiz helps in extracting key information from the enormous financial data,
analyze and present it in real time. It helps in avoiding business risk and take quality strategic decisions.

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
 MCA-eBiz Architecture Payroll and HR
Employees Personal data

Payroll and HR
Basic HR functions
Employment History / Pay details (actual, GOSI, leave details)
Employees Attendance
Backup Service
Document Expiry
List of employees status wise
List of employees Nationality / Gender
RAC Loan balance report by employees
Ware Staff Entitlement / Provision report
House DB OLTP DB
List of employees with particular allowances / deductions
GOSI report

LAN (HO)
Overtime check list / Overtime summary / Salary increment
Application Server Pools Pay slip / Pay register
Coinage Analysis Report / Bank Statement
Generating Payroll Data file in the bank specified format
Load Balancing
Integrated with Project Costing and General Ledger
Interfacing option available with Time & Attendance Machine
Interfacing with CPR Reader and Passport Scanner

Remote Branch
MCA
Notification Service

Reports
Event Messages
Status Messages
} Emails
or SMS
LAN TIME P US
Time & Attendance Solution
MicroCenter Time & Attendance Software “TIME PLUS”, helps the organization to get the man hours spend by
an employee on the Job. The registered man hours details in an attendance device will be simultaneously stored
in the “TIME PLUS” Software.

TIME PLUS
“TIME PLUS” software can be integrated with the Payroll & HR module. The available man hour details related
to each employee in the “TIME PLUS” can be transferred to the Payroll and HR module for the calculation of the
salary of the employee.

MCA-eBiz Feature Highlights

Based on state of the art Oracle Technology and Oracle database
Provides comprehensive data protection through the use of fully secured web based technology
Offers protected access to all users using any internet-enabled device from any where
Comprehensive multi-layered and secured access control based on roles and privileges
Based on open technology and can be integrated with any collaborative external tool
On demand comprehensive reporting structure (over 300 reports) where various reports/information could be Features of Software:
accessed using specific privileges Employee categorization registered division wise, department wise and location wise
Provides critical business intelligence on corporate performance and other key indicators through real time visuals Manage employee man hours spend on job with multiple IN and OUT and first IN or first OUT option
& dashboards Multiple Shift Patterns can be assigned to the employee schedule
Bi-lingual capability with Arabic and English interfaces Employee OT hours are shown separately than the normal working hours
Supports multi-company, multi-divisions, multi-locations and multi-currency transactions and analysis Employee punch IN or OUT from any terminal
Has many productivity tools like SMS / Email Alerts / To Do List / Reminders / My Pocket Sending mails to the department head for the late comers
Intranet, Internet retrieval of punches and Accrual hours
Multiple number of terminals can be connected

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
Inventory MCA-eBiz Application Framework & Functions
• Maintenance of Inventory Groups, Brands, Vendors and Warehouse Locations
• Internal Issue / Receipt Request to Store
• Transfer Request to Store
• Approval of Purchase Receipts
• Approval of all Deliveries Accounts Receivable
• Prepare Store Check in / out • Customer Maintenance
• Security check at Dispatch • Payment Allocation
• Dashboards and Analysis based on given criteria and • Ageing Analysis
General Ledger Accounts Payable
user hierarchy • Statement of Accounts
• Chart of Accounts • Vendor Maintenance
• Inventory Ageing Analysis • Budgets • Payment Allocation
• Maintenance of Expiry items • Cost Centres • Ageing Analysis
• Packing and Repacking of items • Journal Voucher • Statement of Accounts
• Costing based on LOT / Average • Auto JVs from other Modules
• Inventory valuation for any given period • Financial Reports / Analysis
• Stock checking and Variance • Batch Processing General Ledger
e
has Fix
P urc ed
As
se
Fixed Assets iz on Cloud technol Cash Management
A eB ogy
MC

ts
• Maintenance of Assets • Payments &

les
i company
Mult

Sa
• Asset Transfer Cheque Printing

Pay
• Asset Depreciation • Receipts

roll
trol
• Asset Disposal

le
• Deposits

Mob
Mu
Stock Con

Highly Scalab

& Pers
MCA-eBiz

lti C
• Asset Tracking • Petty Cash

W o r k flo

ile In
urrency
• Integration with Finance • Bank Reconciliation

onal
Business Suite

terface
• Cash Flow Analysis

A/C R
Inventory

ting
Payroll & HR

Co
ab

ece
u

Bu
or

ll

al
• Definition of Item Groups, ng

rd
a ti

Cos
Bili
• Employee Maintenance

sin
on

a
vab
sI

bo
h

es
Brands,Warehouse Locations nt as • Basic HR functions

Job
e ll D

le
• Internal Request for Store ige
nce efined • Payroll Computation
A/ User D S
Issues / Receipts / Transfers CP PO • Settlements
a ya
• Goods Receipts based on POs ble
ent • Integrated with Finance &
• Store Check-in & Quality Check Cash Managem Project Costing Modules
at Receiving point
• Store Check-out & Security Check
Project Costing Dashboard • Stock Valuation & Product Ageing
Project Costing
• Work Order (WO)
Sales & Lite CRM
• Definition of Jobs under WO
• Sales Leads
• Material / Labour / Overhead
• Sales Leads to Sales Orders Procurement
Allocation
• Delivery Notes • Purchase Requisition (PR)
• Integrated with Procurement,
• Invoices • Request for Quotation (RFQ)
Inventory, Finance and Payroll
• Sales Analysis & Dashboards • Price Comparison
Modules
• Generating & Approval of PO
• Material Receipt (MR)
• Purchase Costing

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
Business Intelligence Tools - Dashboards CRM (Lite) for Sales force

Smart Salesman
“Smart Salesman” is a productive tool for Order Taking
An ERP dashboard is an easy-to-understand, visually intuitive graphical representation of key business performance
metrics, easily accessed by users from a single screen. Color coded bar charts, graphs and other visual depictions of The Smart Salesman Mobile Sales App helps improving sales performance by speeding up the ordering
data give users a fast look at key metrics important to their functional area by making mission-critical metrics available process.
to the entire enterprise in real-time. Companies have a better chance to take actions about decisions for a more
competitive business process. The Highlights of this Mobile App are:
• Quickly create and send orders whilst on the road, even when offline
MCA-eBiz Business Intelligence (BI) dashboards are designed to make decision support easy and up-to-date.
• Access customer data from anywhere
MCA-eBiz Business Intelligence solution includes a dashboard environment featuring reports, graphs, tables and
• Track and manage all orders and quotes electronically
alerts. For example, management can view information such as up-to-date Financial Status, Key Performance
• Reduce costs by eliminating paper catalogues and
Indicators, Sales and Margin Analysis by Product line / Brand / Period, Inventory and Procurement Analysis etc.
paper sales orders
Business unit managers can review the performance and financial data specific to their given business unit.
• Showcase products using a beautiful
Financial Analysis and Performance electronic catalogue
• Manage all customer information in
Provide critical financial real-time analysis regarding one shared database
profit margin and costs • Convert existing printed brochures
Full traceability and dropdown list for transactions into electronic brochures
Comparisons of financial indicators across organization • Create quotes and orders whilst
Comparison with historical data onsite with customers

MCA-eBiz CRM (Lite) helps

• To carry out demand analysis based on orders
• To supply based on the specific demand
• Track and improve the services offered to the customers
• Online updation of sales orders
• Tracking the availability of stock and initiating the re-order process
• Broadcast the sales promotion to the customers

Sales Analysis

Dashboards
MCA-eBiz helps you to carry out real time sales analysis which includes
Procurement
Analysis and comparison of sales, based on various parameters • Purchase Requisition (PR)
Product wise profitability and margin analysis etc. • Request for Quotation (RFQ) based on PR
• RFQ could be generated to different Suppliers by selecting multiple pending PRs
Sales Dashboard provides extensive analysis of sales based on user roles • Update RFQ with the prices from different Suppliers
• Price comparison and automatic selection of the lowest price quoted by the Supplier
• Generating Purchase Orders (POs) based on the selected suppliers and their items with prices
• Provision for entering direct Purchase Orders
• Material Receipt (MR) could be based on a Purchase Order or Direct Purchase
• Invoice Approval based on MR
• Purchase Costing
• Provision to allocate materials to Jobs, Expenses and Inventory directly while posting the costing sheet instead
of taking the items into stock and then allocating to job or expenses

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
Business Intelligence Tools - Dashboards CRM (Lite) for Sales force

Smart Salesman
“Smart Salesman” is a productive tool for Order Taking
An ERP dashboard is an easy-to-understand, visually intuitive graphical representation of key business performance
metrics, easily accessed by users from a single screen. Color coded bar charts, graphs and other visual depictions of The Smart Salesman Mobile Sales App helps improving sales performance by speeding up the ordering
data give users a fast look at key metrics important to their functional area by making mission-critical metrics available process.
to the entire enterprise in real-time. Companies have a better chance to take actions about decisions for a more
competitive business process. The Highlights of this Mobile App are:
• Quickly create and send orders whilst on the road, even when offline
MCA-eBiz Business Intelligence (BI) dashboards are designed to make decision support easy and up-to-date.
• Access customer data from anywhere
MCA-eBiz Business Intelligence solution includes a dashboard environment featuring reports, graphs, tables and
• Track and manage all orders and quotes electronically
alerts. For example, management can view information such as up-to-date Financial Status, Key Performance
• Reduce costs by eliminating paper catalogues and
Indicators, Sales and Margin Analysis by Product line / Brand / Period, Inventory and Procurement Analysis etc.
paper sales orders
Business unit managers can review the performance and financial data specific to their given business unit.
• Showcase products using a beautiful
Financial Analysis and Performance electronic catalogue
• Manage all customer information in
Provide critical financial real-time analysis regarding one shared database
profit margin and costs • Convert existing printed brochures
Full traceability and dropdown list for transactions into electronic brochures
Comparisons of financial indicators across organization • Create quotes and orders whilst
Comparison with historical data onsite with customers

MCA-eBiz CRM (Lite) helps

• To carry out demand analysis based on orders
• To supply based on the specific demand
• Track and improve the services offered to the customers
• Online updation of sales orders
• Tracking the availability of stock and initiating the re-order process
• Broadcast the sales promotion to the customers

Sales Analysis

Dashboards
MCA-eBiz helps you to carry out real time sales analysis which includes
Procurement
Analysis and comparison of sales, based on various parameters • Purchase Requisition (PR)
Product wise profitability and margin analysis etc. • Request for Quotation (RFQ) based on PR
• RFQ could be generated to different Suppliers by selecting multiple pending PRs
Sales Dashboard provides extensive analysis of sales based on user roles • Update RFQ with the prices from different Suppliers
• Price comparison and automatic selection of the lowest price quoted by the Supplier
• Generating Purchase Orders (POs) based on the selected suppliers and their items with prices
• Provision for entering direct Purchase Orders
• Material Receipt (MR) could be based on a Purchase Order or Direct Purchase
• Invoice Approval based on MR
• Purchase Costing
• Provision to allocate materials to Jobs, Expenses and Inventory directly while posting the costing sheet instead
of taking the items into stock and then allocating to job or expenses

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
Inventory MCA-eBiz Application Framework & Functions
• Maintenance of Inventory Groups, Brands, Vendors and Warehouse Locations
• Internal Issue / Receipt Request to Store
• Transfer Request to Store
• Approval of Purchase Receipts
• Approval of all Deliveries Accounts Receivable
• Prepare Store Check in / out • Customer Maintenance
• Security check at Dispatch • Payment Allocation
• Dashboards and Analysis based on given criteria and • Ageing Analysis
General Ledger Accounts Payable
user hierarchy • Statement of Accounts
• Chart of Accounts • Vendor Maintenance
• Inventory Ageing Analysis • Budgets • Payment Allocation
• Maintenance of Expiry items • Cost Centres • Ageing Analysis
• Packing and Repacking of items • Journal Voucher • Statement of Accounts
• Costing based on LOT / Average • Auto JVs from other Modules
• Inventory valuation for any given period • Financial Reports / Analysis
• Stock checking and Variance • Batch Processing General Ledger
e
has Fix
P urc ed
As
se
Fixed Assets iz on Cloud technol Cash Management
A eB ogy
MC

ts
• Maintenance of Assets • Payments &

les
i company
Mult

Sa
• Asset Transfer Cheque Printing

Pay
• Asset Depreciation • Receipts

roll
trol
• Asset Disposal

le
• Deposits

Mob
Mu
Stock Con

Highly Scalab

& Pers
MCA-eBiz

lti C
• Asset Tracking • Petty Cash

W o r k flo

ile In
urrency
• Integration with Finance • Bank Reconciliation

onal
Business Suite

terface
• Cash Flow Analysis

A/C R
Inventory

ting
Payroll & HR

Co
ab

ece
u

Bu
or

ll

al
• Definition of Item Groups, ng

rd
a ti

Cos
Bili
• Employee Maintenance

sin
on

a
vab
sI

bo
h

es
Brands,Warehouse Locations nt as • Basic HR functions

Job
e ll D

le
• Internal Request for Store ige
nce efined • Payroll Computation
A/ User D S
Issues / Receipts / Transfers CP PO • Settlements
a ya
• Goods Receipts based on POs ble
ent • Integrated with Finance &
• Store Check-in & Quality Check Cash Managem Project Costing Modules
at Receiving point
• Store Check-out & Security Check
Project Costing Dashboard • Stock Valuation & Product Ageing
Project Costing
• Work Order (WO)
Sales & Lite CRM
• Definition of Jobs under WO
• Sales Leads
• Material / Labour / Overhead
• Sales Leads to Sales Orders Procurement
Allocation
• Delivery Notes • Purchase Requisition (PR)
• Integrated with Procurement,
• Invoices • Request for Quotation (RFQ)
Inventory, Finance and Payroll
• Sales Analysis & Dashboards • Price Comparison
Modules
• Generating & Approval of PO
• Material Receipt (MR)
• Purchase Costing

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
 MCA-eBiz Architecture Payroll and HR
Employees Personal data

Payroll and HR
Basic HR functions
Employment History / Pay details (actual, GOSI, leave details)
Employees Attendance
Backup Service
Document Expiry
List of employees status wise
List of employees Nationality / Gender
RAC Loan balance report by employees
Ware Staff Entitlement / Provision report
House DB OLTP DB
List of employees with particular allowances / deductions
GOSI report

LAN (HO)
Overtime check list / Overtime summary / Salary increment
Application Server Pools Pay slip / Pay register
Coinage Analysis Report / Bank Statement
Generating Payroll Data file in the bank specified format
Load Balancing
Integrated with Project Costing and General Ledger
Interfacing option available with Time & Attendance Machine
Interfacing with CPR Reader and Passport Scanner

Remote Branch
MCA
Notification Service

Reports
Event Messages
Status Messages
} Emails
or SMS
LAN TIME P US
Time & Attendance Solution
MicroCenter Time & Attendance Software “TIME PLUS”, helps the organization to get the man hours spend by
an employee on the Job. The registered man hours details in an attendance device will be simultaneously stored
in the “TIME PLUS” Software.

TIME PLUS
“TIME PLUS” software can be integrated with the Payroll & HR module. The available man hour details related
to each employee in the “TIME PLUS” can be transferred to the Payroll and HR module for the calculation of the
salary of the employee.

MCA-eBiz Feature Highlights

Based on state of the art Oracle Technology and Oracle database
Provides comprehensive data protection through the use of fully secured web based technology
Offers protected access to all users using any internet-enabled device from any where
Comprehensive multi-layered and secured access control based on roles and privileges
Based on open technology and can be integrated with any collaborative external tool
On demand comprehensive reporting structure (over 300 reports) where various reports/information could be Features of Software:
accessed using specific privileges Employee categorization registered division wise, department wise and location wise
Provides critical business intelligence on corporate performance and other key indicators through real time visuals Manage employee man hours spend on job with multiple IN and OUT and first IN or first OUT option
& dashboards Multiple Shift Patterns can be assigned to the employee schedule
Bi-lingual capability with Arabic and English interfaces Employee OT hours are shown separately than the normal working hours
Supports multi-company, multi-divisions, multi-locations and multi-currency transactions and analysis Employee punch IN or OUT from any terminal
Has many productivity tools like SMS / Email Alerts / To Do List / Reminders / My Pocket Sending mails to the department head for the late comers
Intranet, Internet retrieval of punches and Accrual hours
Multiple number of terminals can be connected

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
MCA POS MCA-eBiz
MCA POS is an ideal and affordable solution for Retail Outlets. It is built on the
More Productive, More Efficient and More Analytical
latest, most reliable technology for rock-solid operation, easy maintenance Why More Productive?
and Comprehensive Reporting.
MCA-eBiz, being a third generation ERP, helps you to increase your productivity by linking customers and
MCA POS is a multi-user & multi-currency supporting system and suppliers to your enterprise.
can be scaled to handle virtually unlimited number of terminals. MCA-eBiz automates and integrates business processes from one end to the other irrespective of locations. This
Designed to work well on an inexpensive computer, it can be used as reduces business process cycle, which leads to enhanced productivity.
a replacement for your cash register. It is extremely easy to use for both
MCA-eBiz, has provisions to connect any of your internet enabled devices to access data in real time, enabling
staff and managers. All management functions can be performed from any
stakeholders to take timely and effective actions.
terminal, at any time.
MCA-eBiz also has provisions for providing instant alerts on critical information to the decision makers/
MCA POS is tightly integrated with MCA-eBiz enabling the users for producing stakeholders using its SMS/E-mail integration function.
up-to-date Inventory & Sales Management Report.
Why More Efficient?
Highlights
MCA-eBiz is a comprehensive and integrated business suite that covers most of the
Multi-Location / Level Barcode Support enterprise operational needs in terms of controlling all major functions and resources
Cash / Credit sales / Discounts / International / Indigenous specially finance, material and human capital.
Promotions / Sales return Multiple selling units with different rates for same item
User Level Security Multiple barcode for same unit (e.g. color differentiation) MCA-eBiz provides complete information to the management on key activities
Operator / Supervisor / System Other Features across all functions which could be analyzed and acted to increase multifold
Administration Machine + Time Stamp for each sales transaction efficiency in the organization.
Shift Management Multiple payment Mode – Cash / Cheque / Credit Card /
Multiple Shifts / Operator Float Discount vouchers MCA-eBiz has a comprehensive reporting mechanism that provides
complete and timely information to all levels of the management. This helps
them to develop new and more efficient operational activities. It may be to seize
Support Center new market opportunities, take quick decisions on new pricing strategies to meet

Support Center
competition or plan new marketing campaign.

ERP support for organizations implementing a new ERP system is always a major consideration. Even with a
MCA-eBiz is a multi-location, multi-lingual and multi-currency business solution which could
mature, installed ERP, support is still critical throughout its lifecycle. The Software Vendor will provide bug fixes,
be adapted to suit the specific operational requirements of each organization. It also guarantees
periodic releases and enhancements as part of software support agreement.
a minimum efficiency increase in the operations irrespective of the fact, whether the system is
implemented in a small, medium or a large company.
In view of offering instant customer support, MicroCenter has established a network Support Center, which would
be manned by our experienced support staff providing faster response to customer support needs. We have
MCA-eBiz also has some unique and specialized functions like a LITE CRM solution for the Sales Task Force
developed software also that would help us in tracking the status of each support calls there by reducing the Mean
(using smart devices) which is an efficient tool for managing the sales promotions, managing sales leads, that
Time Between Failures.
could be easily converted into sales orders and subsequent payment follow-ups.

Why More Analytical?

MCA-eBiz comes with a number of inbuilt Business Intelligence (BI) tools that provide a comprehensive real time
analysis for the top management. The tools are specially developed for the key functions which are essential to
take critical business decisions related to the current and future business strategies.

The BI tools provided within MCA-eBiz uses both current and historical data to create critical analysis which is
produced and presented to the management in simple visual forms in dashboards containing speed dials, pie
charts or histograms.

The BI tools provided with the MCA-eBiz helps in extracting key information from the enormous financial data,
analyze and present it in real time. It helps in avoiding business risk and take quality strategic decisions.

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
What is MCA-eBiz ? Our key differentiators are:
State-of-the-art localized ERP
Time Tested Product
Our Software Products have been evolved over a period of 20 years and currently used by more than 100
MCA-eBiz is a technologically advanced ERP system, specially built for
customers. Hence the product is stable and has a proven track record.
internet-enabled environment with provision for integration and collaboration
with supply chain partners and customer portals. It has capabilities to Stable Software Development Environment
carry out business and financial analysis based on real-time MicroCenter has been able to retain its key software professionals which helps the customers in getting
transactions. It further generates critical information on enterprise uninterrupted software maintenance / enhancement support.
resources and provides business intelligence, which helps the
Technical Strength
management to take critical decisions required for planning and controlling
MicroCenter always uses the latest software technology in software development. In addition, MicroCenter is an
the business.
Oracle Gold Partner that enables us to have the access to the latest Oracle Technology and development tools.
This ensures continuous upgradation of software and its interfaces.
MCA-eBiz is brought to you by MicroCenter, Kingdom of Bahrain, a leader in
providing business software solutions since 1983.

• If your organization is expanded over multiple locations

• If you are looking for higher Return On Investment (ROI)
• If you want to have Global access of your data ......
then the answer is MCA-eBiz

MCA-eBiz is a cost effective, easy-to-implement solution that delivers

internet-ready Financial & Management capabilities to any organization.

Why MCA-eBiz ?
Major Benefit - 20% Reduction in Operational Costs
MCA-eBiz is an advanced web-based version of its existing ERP system called About MicroCenter
MCA Enterprise, which is currently been used by over 100 mid-sized companies in
Founded in 1983, MicroCenter is a pioneer in information technology; was
the Middle East. Over the years, most of these companies have achieved significant
established with the aim to provide customized IT solutions to the SMEs of
cost savings (around 15%-20%) through increased productivity, better control of
Bahrain. Later on, MicroCenter developed its own specialized enterprise wide
material acquisition, improved customer deliveries and reduced inventory lead time.
business solution (ERP) based on Oracle technology. This solution has been
These are all direct and measurable improvements that are often sufficient to justify
successfully implemented and deployed in over 100 customers that include
most companies’ capital expenditure guidelines. In addition to the above, there are
large retail chains, contracting companies and other businesses both inside
many indirect benefits that these companies have achieved over these years.
and outside the Kingdom of Bahrain.

In 1990s MicroCenter collaborated with Esri Inc, USA, the world leader
in Geographical Information Systems (GIS) and started GIS division. Over
these years we have provided GIS solutions to almost all the major
government organizations in the Kingdom of Bahrain.

In 2000s MicroCenter diversified into other business areas like Utility

network surveys and Smart card solutions which has contributed to the
15% 13% 13%
14% rapid growth of the organization.
12%
11%
10%
10%
Customer Experienced
5%
Average Cost Benefits
0%
Efficiency Delivery Operation Inventory Adm Cost Oth Cost

MCA-eBiz Business Suite, Web-based ERP Solution MCA-eBiz Business Suite, Web-based ERP Solution
MicroCenter
Head Office: Branch Office:
P.O.Box 1539, Manama, Kingdom of Bahrain P.O.Box 4215, Al-Khobar,
Tel: +973 17 262535, Fax: +973 17 232440 Kingdom of Saudi Arabia
Web-based ERP Solution
E-mail: [email protected]
Web: www.microcentergulf.com

“ Sharpening your

”
Business Efficiency