(External) Shopee Marketing Solutions - CPAS Training - 1.0
(External) Shopee Marketing Solutions - CPAS Training - 1.0
(External) Shopee Marketing Solutions - CPAS Training - 1.0
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Table of Content
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What is Facebook Collaborative Ads (CPAS)?
A new way for Brands and Shopee to partner and drive sales through Facebook Ads
Provide product catalogue segment Advertise on Brand’s Facebook Click to Brand’s product page on
from brand’s shop and shares it to account using collaborative ads and Shopee and make orders.
brand’s Facebook Business Manager. product catalogue segment.
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What does CPAS look like?
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What are the benefits of CPAS?
Optimisation for Ads can be optimised using Can only use upper funnel
Conversion lower funnel conversion data X click/view data
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Shopee provides CPAS audience sharing for precise targeting
Shop Visitor
Consideration Category Buyer
Add to Cart / Buy
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How to get onboarded to run CPAS with Shopee?
Please prepare these 3 key info: 4 Steps: After accepting the catalog, a To front the ads using Brand’s FB
1. Facebook Business 1. Brand/Agency’s Business prompt will appear suggesting page:
Manager ID Manager Admin will get a you to create new ad account. 1. Go to your Business
notification 1. Click “I’ll do it later” manager
2. Ad Account ID (a new and (DO NOT create a new ad
2. Under “Accounts” tab,
exclusive account for 2. After clicking the account)
Shopee Collaborative Ads) notification, click View choose “Pages”
2. Select “Use an existing ad 3. Select the page you’d like to
3. Screenshot of View Access 3. Select “Choose Ad account” to appoint the Ad share
to Shopee Business Account” Account that you created 4. Click “Assign Partners”
Manager for Shopee Collab Ads
5. Click “Business ID”
4. Assign individuals catalog
For detailed step-by-step guide, permissions by and turning 3. Assign individuals account 6. Toggle “Create Ads” option
please reach out to Shopee MS on “Create Ads” under Set permissions by toggling on and fill in Shopee’s Business
Permissions “Manage ad account” ID and click “Next”
team in each local market
under Add people and set
permissions
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Once onboarded, go through 4-stage to set up CPAS successfully
01 02 03 04
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Once onboarded, go through 4-stage to set up CPAS successfully
01 02 03 04
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How to create product set (1/3)
Step 1:
Select the catalog shared to your
Brand/Agency.
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How to create product set (2/3)
Step 2:
Click on “Product Sets” on the left bar
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Step 3: 2
Then select “Create Product Set”
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How to create product set (3/3)
Step 4:
You can use different filters for different purposes
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● PRODUCT filter: Filters by product name, or product ID
● BRAND filter: Filters by product “brand” field
● CATEGORY filter: eg. only run ads on menswear in
your Menswear catalog
Tip:
● Facebook recommends keeping a
minimum size of 50 SKUs in your
product sets to help the dynamic ads
gather more user data to optimise.
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Once onboarded, go through 4-stage to set up CPAS successfully
01 02 03 04
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Identify your campaign objective and delivery optimisation
● Objective:
○ Catalog Sales for Dynamic Ads
Drive Store
○ Conversion for Non-dynamic Ads
Visits
● Delivery Optimisation: Conversion for View Content events
● Objective:
○ Catalog Sales for Dynamic Ads
Acquire
○ Conversion for Non-dynamic Ads
Customers
● Delivery Optimisation: Conversion for Purchase event
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Catalogue Sales Objective - step-by-step campaign creation guide (1/11)
Use Catalog Sales Objective for Dynamic Ads (Collection & Carousel)
3b
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Catalogue Sales Objective - step-by-step campaign creation guide (3/11)
Adset Level
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Catalogue Sales Objective - step-by-step campaign creation guide (4/11)
6. Audience:
6a
6a. Prospecting :
Choose “Find prospective customers…”. You can use
any demographic or geographic targeting.
6b. Retargeting:
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Catalogue Sales Objective - step-by-step campaign creation guide (5/11)
6. Audience:
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Catalogue Sales Objective - step-by-step campaign creation guide (6/11)
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Catalogue Sales Objective - step-by-step campaign creation guide (7/11)
Ad level 10
10a
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Catalogue Sales Objective - step-by-step campaign creation guide (8/11)
10b
Ad Level 10c
10d
10a. Carousel Ad:
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Catalogue Sales Objective - step-by-step campaign creation guide (9/11)
10e
Ad Level
You can generate a UTM-tagged link here using Shopee’s UTM 10h
generator. Make a copy of the sheet to use it.
10i
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Catalogue Sales Objective - step-by-step campaign creation guide (10/11)
Ad Level
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Catalogue Sales Objective - step-by-step campaign creation guide (11/11)
● utm_source = facebook-ca
● utm_medium = seller
11b
Note: UTMs are a set of tracking parameters attached to the end REMEMBER
of your link. TO ADD
11c
CAMPAIGN
● Helps to track the source of your visits + attribute your NAME FIELD
purchases
● Does not affect your landing page destination
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Conversion Objective - step-by-step campaign creation guide (1/6)
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Conversion Objective - step-by-step campaign creation guide (2/6)
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Conversion Objective - step-by-step campaign creation guide (3/6)
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3. Toggle on Collaborative Ads option
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Conversion Objective - step-by-step campaign creation guide (4/6)
6a
5a
6b
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Conversion Objective - step-by-step campaign creation guide (5/6)
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Conversion Objective - step-by-step campaign creation guide (6/6)
● utm_source = facebook-ca
● utm_medium = seller
9b
9c. DO insert campaign name field
(optional: campaign content field)
Note: UTMs are a set of tracking parameters attached to the end of your link 9c
● Helps to track the source of your visits + attribute your purchases
● Does not affect your destination
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Once onboarded, go through 4-stage to set up CPAS successfully
01 02 03 04
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There are 2 methods to create your campaign’s tracking links
Method 1 Method 2
Via Shopee’s Naming Generator Template Via Shopee’s Marketing Solutions Portal
Benefits Benefits
● Bulk creation of tracking links via Google ● User-friendly method to create tracking
Sheet template provide links
● Able to save historical tracking links ● Able to save historical tracking links
created created
Limitations Limitations
● Requires user to ensure fields filled are ● It only allows to create one tracking code at
accurate when generating the links a time
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Method 1: Generate tracking link via Shopee’s Naming Generator
Template for Facebook
1. Make a copy of the template here and fill up your campaign details from Column B to G
2. Input the seller’s destination URL in Column H (Default: Seller’s shop page on Shopee)
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Method 1: Generate tracking link via Shopee’s Naming Generator
Template for Facebook
○ E.g s58196006_SS_SG_FBC1_cpas-mar20-mensale-lenovo
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Method 2: Generate tracking link via Shopee Marketing Solutions Portal
Please follow the same steps covered in the earlier session for Shopee Marketing Solutions Portal
Brand
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Important fields to include Tracking Links & UTM parameters in your
CPAS campaigns
Reminders:
a
a) DON’T put anything in the “Deep link to website” field
b) DO fill up the UTM parameters after clicking on “Build a URL parameter”
○ utm_source: facebook-ca
○ utm_medium: seller
○ utm_campaign: MUST ADD & follow given Shopee’s campaign naming convention
c) DO UTM-tag your Destination link for the button in canvas page of Collection Ads
as well as for other ad formats
b
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Common mistakes of UTM tagging in CPAS campaigns
Adding UTMs will allow you to track your campaign visits on Shopee’s Marketing Solutions Portal.
If no or wrong UTMs were used, Shopee will not be able to track and provide accurate data for brands’ campaign visits.
DO input in
Campaign Name field
DO NOT input in
Custom Parameters field
In this example, UTM Campaign In this example, wrong UTM_Campaign In this example, campaign name
is totally missing naming convention is used is placed in incorrect field
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Once onboarded, go through 4-stage to set up CPAS successfully
01 02 03 04
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CPAS Campaign Optimisation Checklist
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CPAS Creative Design Best Practice #1:
Adhere to Facebook’s 20% image text rule to maximise reach
RULE OF THUMB
Ensure that text proportion does not exceed 20% of the visual. Image Text Check here.
IMAGE TEXT: GOOD (<20%) IMAGE TEXT: LOW (20% +) IMAGE TEXT: MEDIUM IMAGE TEXT: HIGH
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CPAS Creative Design Best Practice #2:
Make promotion and discount eye-catching
Utilise dynamic catalogue information (e.g strikethrough price / percentage off) when running dynamic carousel only if the seller
products have attractive discounts on their shop product listings
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CPAS Creative Design Best Practice #3:
Adopt co-branding with CPAS creative guideline and assets from Shopee
Shopee’s creative guidelines apply when running ads with Shopee’s accounts/product catalog.
Brands might be requested to adapt their creative designs to meet Shopee’s CPAS design guidelines if there is major misalignment
Validity:
Recommended to add in promo validity period.
Promo blurb:
Recommended to include a blurb to shout about discount,
Recommended Content Ratio: voucher or special promo price to make the deal more
70% Brand SKUs/Campaign elements attractive.
20% Promo Message
10% Co-branded logos
SKUs Display:
Brand Colour Ratio: SKUs to be displayed clearly, preferably on a white or
70% Partner’s Brand colours clean background. SKUs with complicated background
30% Shopee Brand Colours can should span fully across the frame.
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Table of Content
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Strategy to Maximize Facebook Collaborative Ads
(CPAS)
1. Overall campaign tips & tricks
Prospecting helps bring Avoid using extra filters Do not exclude past
more highly qualified such as city, interest, purchasers as it may
people to your shop. This category targeting or eliminate the potential of
helps grow your lookalike audiences. repeat purchases.
retargeting audience.
Prospecting already targets Do not exclude shop visitors.
a narrow range of people
who are more likely to be
interested in your products.
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Strategy to Maximize Facebook Collaborative Ads
(CPAS)
4. Dynamics ads for retargeting tips & tricks
Avoid narrowing down the Avoid using extra filters Try longer retargeting
retargeting time frame as such as city, interest, windows depending on product
this will decrease audience category targeting or category.
size significantly, which lookalike audiences.
impacts performance and e.g. consumer electronics
delivery. category will require longer
conversion windows.
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Prospecting and Dynamic Ads for Prospecting
Retargeting drive
Dynamic Ads for Prospecting drives orders from
orders together across the Facebook universe by recommending
products that people are most likely to purchase from
your catalog segment.
Your
Marketing Dynamic Ads for Retargeting,
Funnel Upselling & Cross-selling
Use Dynamic Ads for Retargeting to showcase
products each user has seen or added to cart, but did
not purchase.
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Build a sustainable online business with a long term plan
Investment
Prospecting
Burst
campaigns
Retargeting, Upselling & Cross-selling
Prospecting Always-On
campaigns
Viewed products or
Dynamic Ads for added to cart in the Lowest Cost
18+ nil Automatic Conversion Event 7 days click Purchase 30%
Retargeting last 180 days but not with Bid Cap
purchased
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Always-On: Drive sales through Collaborative Ads
Tips to set up the always on campaign to drive sales
1. Only split up audience and targeting if you have different messages and dedicated creatives for each audience and targeting.
2. Avoid segmenting the campaign into too narrowed product sets and ad sets.
3. Use CBO (Campaign Budget Optimization) feature to improve delivery and performance.
4. Use Creative Tools to highlight important selling points (price, discount, free shipping) or attractive banner frames for added interests on the offerings.
5. More details and bidding strategy as below:
Audience Placements Optimization & Delivery Budget
Optimization
Campaigns Age and Exclusion Custom Optimization for Suggested Budget
Event Targeting Placements Conversion Event Type Bid Strategy
Gender Targeting Audience Delivery Contribution
Window
Only use when
having different
Dynamic Ads for messages and Lowest Cost
Broad Audience 18+ nil Automatic Conversion Event 7 days click Purchase
Prospecting dedicated creatives with Bid Cap
for different
audience
Campaign Budget
Viewed products or
Optimization
Dynamic Ads for added to cart in the Lowest Cost
18+ nil nil Automatic Conversion Event 7 days click Purchase
Retargeting last 180 days but not with Bid Cap
purchased
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Burst: Maximize sales days through Collaborative Ads
Tips to set up the sale focused campaign to boost exposure and orders during sales period
1. Bid higher than always on campaigns.
2. Start 1-2 weeks before the big sales day, pacing up 20%-50% daily for steady growth.
3. For super urgent and short term sales, use content view optimization when needed, for faster scaling up.
4. Use CBO on different adsets.
5. Use Creative Tools to highlight important selling points (price, discount, free shipping) or attractive banner frames for added interests on the offerings.
6. Avoid segmenting into too detailed product sets and adsets.
7. More details and bidding strategy as below:
Audience Placements Optimization & Delivery
Optimization
Campaigns Exclusion Custom Optimization for
Event Targeting Age and Gender Placements Conversion Event Type Bid Strategy
Targeting Audience Delivery
Window
Only use when
having different
Dynamic Ads for messages and Purchase/ Lowest Cost with
Broad Audience 18+ nil Automatic Conversion Event 7 days click
Prospecting dedicated creatives Add To Cart Bid Cap
for different
audience
Viewed products or
Dynamic Ads for added to cart in the Purchase/ Lowest Cost with
18+ nil nil Automatic Conversion Event 7 days click
Retargeting last 180 days but Add To Cart Bid Cap
not purchased
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Facebook’s Collaborative Ads (CPAS) at a glance
Questions Explanation
1. Creates a ‘tunnel’ between Shopee and brands’ Facebook, where ads lead buyers directly to brands’ shops on Shopee
What is it for? 2. Allows Shopee to share a catalogue segment (i.e. sync with SKUs in Shopee store) for brands to run Dynamic
Product Ads (DPA)
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Requirements (2/7)
Sharing view access to Shopee’s Business Manager ID (1472239313020616)
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Requirements (3/7)
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Requirements (4/7)
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Requirements (5/7)
Find your Facebook Business Manager ID
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Requirements (6/7)
Find your Facebook Collab Ad Account ID
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Requirements (7/7)
Find your Facebook Collab Ad Account ID
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