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FAQ: Autodesk A360 Rendering Cloud Credits: Check Your Autodesk Software Version

The document discusses how to obtain additional cloud credits for rendering using Autodesk A360. It explains that the trial version has limited credits, so the user needs to download the latest software from the Autodesk Education Community. It provides steps to check the current software version, download and install new software from the Education Community website, and sign in to gain access to ample cloud credits for rendering.

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Chung Chen Teu
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78 views3 pages

FAQ: Autodesk A360 Rendering Cloud Credits: Check Your Autodesk Software Version

The document discusses how to obtain additional cloud credits for rendering using Autodesk A360. It explains that the trial version has limited credits, so the user needs to download the latest software from the Autodesk Education Community. It provides steps to check the current software version, download and install new software from the Education Community website, and sign in to gain access to ample cloud credits for rendering.

Uploaded by

Chung Chen Teu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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FAQ: Autodesk A360 Rendering Cloud Credits

Question: I use A360 rendering with the software I downloaded from the Autodesk Education Community, but when I try to
use Cloud based Rendering, I receive a message saying that I don’t have cloud credits and can only get low resolution
rendering performance. Why is that?

Answer: it is likely you are using the Autodesk Cloud Rendering trial which has a set limit of cloud credits. This trial is not the
offer for students available from the Autodesk Education Community website.

Question: Is there a way to get additional cloud credits for A360 rendering?

Answer: If you continue to use the Autodesk trial you cannot add additional credits. We suggest that you download the latest
version of Autodesk software from the Autodesk Education Community and at http://students.autodesk.com and gain access
to the cloud services with ample credits.

Question: How do I get additional credits for the cloud services offered by Autodesk Education Community?

Answers: Please follow these STEPS.

STEPS: Obtaining More Rendering Cloud Credits

Step 1: Check your current Autodesk software desktop version. If you are using AutoCAD or Autodesk Revit of the version
prior to 2013, it is recommend that you obtain the 2013 or newer version to enjoy the latest Autodesk Cloud Services. You can
download the new version by following step 2.

Tip: How to check the version of my current Autodesk software?


Open your Autodesk software. At the right corner of the toolbar, check on the drop down arrow  by the help (?) button.
You will see your software name and version displayed at the end of the dropdown menu.

Check your Autodesk software version.

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Step 2: Obtain the latest Autodesk software and access to the new serial number.

A. Go to Autodesk Education Community at http://students.autodesk.com/. Login with your Autodesk ID. If you don’t have
the ID for the Education Community, you can register at the same website.
B. Once you are logged in, click “Free Software” tab and find the related Autodesk software.
C. Choose the latest version, the language, and the operating system, and click “Next”.
D. You will get a serial number. It should start with “900-“. You don’t need to do anything with this number. Our system will
automatically match the updated serial number to your account. You can always check this number under your “My
Software” section later.
E. If you want to get the latest version of Autodesk software, click on “Install Now” to begin the process. If you already have
this software, you can now leave the website.

Go to Autodesk Education Community to get free software.

Find the software and access to “Install Now”

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Step 3: Activate to gain additional Cloud Credits.

A. Open your Autodesk software (Autodesk Revit in this example).


B. At the right corner of the toolbar, there is the sign-in box. If you just downloaded and installed the latest version of the
software, simply sign-in with your Autodesk Education Community ID. If you’ve been using the latest version of software
and have your Autodesk Education Community ID already signed in, be sure to SIGN OUT first, then SIGN IN (again) with
your Autodesk Education Community ID.

Open your Autodesk software, sign out, then sign in again with your Autodesk Education Community ID

C. To check your ample cloud credits, click on your Sign In box, and choose “Account Details” to open up your user profile
window. Click on “Services”, and you can see the “999999999999” in the Live Map Data. You now have enough cloud
credits to access Autodesk rendering in the cloud. Congratulations!

Open your Account Details to see current cloud credits usage.

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