Chapter 5-Supply Chain Performance

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Supply Chain performance:

Achieving Strategic fit and scope


 Competitive and Supply Chain Strategies
Achieving Strategic fit
Understanding the customer
Understanding the supply chain
Achieving strategic fit
Obstacles in achieving strategic fit
 Competitive Strategy
◦ The set of customer needs that it seeks to satisfy
through its products and services.
◦ Competitive strategy is built around providing the
customer with convenience, availability and
responsiveness.
 Supply Chain Strategy
◦ Supply chain strategy includes design decisions
regarding inventory, transportation, operating
facilities and information flows.
◦ Emphasizes the close relationship between the
functional strategies within a company
◦ To satisfy the customer needs profitably.
 Strategic Fit
◦ Meaning: Strategic fit means that both the
competitive and supply chain strategy have same
goal.
◦ It refers to consistency between the customer
priorities that the competitive strategy hopes to
satisfy and the supply chain capabilities that
the supply chain strategy aims to build.
 Identify the needs of the customer segment
being served by the following attributes:
Quantity of product needed in each lot.
Response Time customers will tolerate
Variety of products needed
Service level required
Price of the product
Desired rate of innovation in the product.
• Responsiveness however comes with cost. To
response wider rage of quantities demand, capacity
must be increased which increases the cost.
 Achieving Strategic Fit is to ensure that the
degree of supply chain responsiveness is
consistent with the implied uncertainty.
 The goal is to target high responsive ness for
a supply chain facing high implied
uncertainty and efficiency for a supply chain
facing low implied uncertainty.
 Increasing variety of products
◦ Customer demanding ever more customized
products
 Decreasing product life cycle
◦ Today there are products whose life cycle can be
measured in months, compared to the old standard
of years.
 Increasingly demanding customers
◦ Customers are constantly demanding improvements
in delivery lead times, cost and product
performance.
 Fragmentation of supply chain ownership
◦ Most firms have become less vertically integrated as
companies have shed noncore functions, they have been
able to take advantage of suppliers and customer
competencies that they themselves did not have.
 Globalization
◦ Adds stress to the chain, because facilities within the
chain are farther apart, making coordination much more
difficult.
 Difficulty in executing new strategies
◦ Once the good strategy is formulated, the execution of
the strategy can be more difficult

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