File No.

GWS01-COOR/56/2021-GWS

Government of Andhra Pradesh

GVWV & VSWS department, APIIC colony, Jawahar
Autonagar- Vijayawada-520007
O/o The Director GVWV & VSWS Department

CIRCULAR

ROC NO. GWS01-COOR/56/2021-GWS(1343997) Dated:26/02/2021

Sub: - GVWV & VSWS Department – Delivery of services through Village /

Ward Secretariats – Collection of User Charges Rs.15/- for all Non-Meeseva
Services including 746 services of Energy Department – Certain instructions
issued- Requested to collect user charges – Regarding.

Ref: - 1. G.O.Ms.No.156 General Administration (Cabinet – II) Department

Dt: 21.12.2019.
2. G.O.Ms.No. 33, General Administration (Cabinet-II) Department
Dt:13.04.2020.
3. G.O.Ms.No. 2 Gram Volunteers/Ward Volunteers & Village Secretariats
/Ward Secretariats Department Dated: 16.06.2020.
4. Memo. No. 1172425/GWS01/10/2020 Gram Volunteers/Ward Volunteers
& Village Secretariats /Ward Secretariats Department Dt:21.08.2020.
5. Instructions of the Principal Secretary Government, GVWV & VSWS
Department in the Departmental review meeting Dated:03-02-2021.

*****

Government in the references 3rd cited that the Department shall be responsible for
the delivery of services through the existing service delivery architecture and seamless
transaction to the new architecture through the Village / Ward Secretariats. The GVWV &
VSWS Department shall continue to collect the user charges as per the current ESD-MeeSeva
rates for both G2C & B2C services which will be deposited in on exclusive PD Account
under the control of Commissioner & Director of GVWV & VSWS Department.

In the reference 4th cited above, all the Municipal Commissioners and the MPDOs are
directed to give necessary instructions to all Ward Secretariats and Village Secretariats to
collect user charges on par with current ESD MeeSeva rates for delivery of both G2C & B2C
services through Village / Ward Secretariats. All the Joint Collectors (VWS&D) were also
requested to ensure for implementation of these instructions and review the collection &
remittance of the service charges and statutory charges on regular basis.
 File No.GWS01-COOR/56/2021-GWS

In the reference 5th cited, the Principal Secretary to Government, GVWV&VSWS

department has reviewed the financial position of the Department and opined that the
resources are very meagre, and the Department will not be able to meet even payment of High
Security stationery and Mobile bills of Volunteers. Hence the Principal Secretary has
instructed to collect the user charges from the Non-Meeseva Services.

After thorough examination and taking into consideration of the financial position of the
GVWV & VSWS Department the following circular instructions are issued to collect user
charges for Non-Meeseva Services.

1. Collect Rs.15/- towards user charges for all Non-Meeseva Services.

2. Collect user charges on par with Meeseva rates for the Meesvea services of the
Energy Department.
3. Collect Rs.15/- towards user charges for all Non-Meeseva Services of the Energy
Department.
4. If existing user charges are more than Rs.15/- for Non-Meeseva Services shall be
continued.
5. If existing user charges are less than Rs.15/- for Non-Meeseva services, it shall be
Rs.15/-
6. The user charges for the B2C Services i.e collection of electricity bill payments
the user charges are as follows:

S. No Bill Range (Rs.) User Charges in Rupees

1 1-200 2.00
2 201-1000 5.00
3 1001-2500 10.00
4 2501 and above 25.00

7. While offering services through Village/ Ward secretariats for some services need
to upload documents and collect an amount Rs.5/- per page towards scanning and
uploading of the documents beyond 4 pages. If it is below 4 pages need not to
collect any amount from the citizens towards scanning charges.

The Municipal Commissioners and MPDOs are requested to issue instructions to all
Village/Ward Secretariats and collect the user charges for all Non-Meeseva Services as
mentioned above and see to remit the same in the GVWV & VSWS Account through any of
the Modes: UPI, CFMS and Bank Challan.

All the Divisional Development Officers are requested to ensure to issue instructions
to the Village/Ward Secretariats by the MPDOs and Municipal Commissioners for collection
of user charges for Non-Meeseva Services and remit the same.

The Joint Collectors (VWS & D) are requested to ensure for implementation of these
 File No.GWS01-COOR/56/2021-GWS

instructions and collection of user charges & other charges and remittances after duly
reconciling with collections and review the same.

The Additional Commissioner (Digital Services), Project Manager IT and M/s.

TCS/APONLINE are requested to make necessary changes and modifications in the GSWS
Portal for collection and remittance of above user charges.

The Additional Commissioner (Finance & Accounts) is requested to take necessary

action for smooth remittance of the user charges and furnish weekly reconciliation statements.

These orders came into force with immediate effect and any deviation of these
instructions shall be viewed seriously and disciplinary proceedings will be initiated against
the responsible persons who deviated these instructions. If any loss occurred due to non-
collection of user charges, the loss will be recovered from the concerned and it will be treated
as misappropriation of funds and appropriate disciplinary action will be taken.

Narayana
Bharath Gupta

DIRECTOR

To
All Joint Collectors (VWS & D)
All Municipal Commissioners
All Divisional Development Officers.
All MPDOs.
Copy to
The Additional Commissioner (Digital Services), GVWV & VSWS Department.
The Additional Commissioner (Finance & Accounts), GVWV & VSWS Department.
The Project Manager IT, GVWV & VSWS Department.
M/s. TCS/APONLINE.
PS to the Principal Secretary to the Government, GVWV &VSWS Department.