Softdent SystemRequirements

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System Requirements:

CS SoftDent Practice Management Software Version 19.0


CS SoftDent Scheduler Practice Management Software Version 119.0
Carestream Dental complies with established Microsoft Windows compatibility standards. The operating systems and hardware listed below have
been fully tested and certified for use with CS SoftDent. System Requirements are updated regularly. Before purchasing any equipment, review the
latest System Requirements at https://www.carestreamdental.com/softdent-sysreqs/.

Server
Recommended Minimum Required Notes
Hardware Hardware Carestream Dental LLC recommends using a
• x64 CPU Core i7 Quad-Core or • x86 or x64 CPU Core i5 Quad-Core or dedicated server to run CS SoftDent Server.
equivalent equivalent Small Business Server or Windows Server
• 16 GB RAM • 4 GB RAM Essentials are not supported.
• 500 GB available disk space • 100 GB available disk space Windows Server 2008 Alert
• DVD drive • DVD drive Microsoft support for Windows Server 2008
• Gigabit Ethernet network card • Gigabit Ethernet network card and 2008 R2 ended January 14, 2020. To
Supported Operating Systems Supported Operating Systems ensure security, compliance and
compatibility, Carestream Dental
• Windows Server 2016 Standard • Windows Server 2019 Standard
recommends offices running Server
• Windows Server 2012 R2 Standard
2008/2008 R2 update to a later version of
• Windows Server 2008 R2 Standard
Windows Server as soon as possible.
Windows Server 2019 and Imaging
CS SoftDent v19.0/119.0 adds support for
Windows Server 2019. However, Carestream
Dental Imaging products have not been
certified for Server 2019 at this time.

Administrative Workstation
Recommended Minimum Required Notes
Hardware Hardware Windows XP is not supported
• x64 CPU Core i7 Quad-Core or • x86 or x64 CPU Core i5 Quad-Core or Home and Student Editions of Windows are
equivalent equivalent not supported
• 16 GB RAM • 4 GB RAM Windows 7 Alert
• 40 GB available disk space • 40 GB available disk space Microsoft support for Windows 7 ended
• 3D accelerated video card • 3D accelerated video card January 14, 2020. To ensure security,
• DVD drive • DVD drive compliance and compatibility, Carestream
• Gigabit Ethernet network card • Gigabit Ethernet network card Dental recommends offices running
• Standard LCD monitor capable of • Standard LCD monitor capable of Windows 7 update to a later version of
1280x1024 screen resolution 1280x1024 screen resolution Windows as soon as possible.
Supported Operating Systems Supported Operating Systems
• Windows 10 Professional • Windows 8.1 Professional
• Windows 7 Professional, Enterprise,
and Ultimate

Imaging Workstation / Clinical 3D Viewing Workstation


Please review the CS Imaging System Requirements at https://www.carestreamdental.com/en-us/resource-library/. This will include 3D Viewing
Workstation System Requirements.

© 2020 Carestream Dental LLC System Requirements for CS SoftDent v19.0 / 119.0 Page 1 of 2
CS SoftDent is a trademark of Carestream Dental Technology Topco Limited.
All other trademarks and registered trademarks are the property of their respective holders.
Additional and Add-on Modules for CS SoftDent v19.0 / 119.0
Backup
• Carestream Dental recommends that you perform a nightly backup.
• CS SoftDent uses both SQL and non-SQL data. All data must be backed up together.

eClaims, Automated Statements, ePayments, ePostings, and eVerifications


Required Notes
• ePayments Secure: Ingenico iSC 250 • Adobe Acrobat Reader DC Both the Ingenico iSC 250 and the MAGTEK
payment terminal • Broadband internet connection card reader contain custom firmware and
• ePayments v1: MAGTEK credit card • Internet Explorer 11 or higher must be purchased from Carestream Dental
reader (USB or serial) or our payment processing partners.

eForms
Apple iPad with iOS 4.0 or higher is supported for form completion and signature.

Electronic Signature Pads


Recommended
Topaz Signature Pads
• SignatureGem LCD 4x3 models T-LBK755-HSB or T-LBK755-HSB-R
• SignatureGem LCD 1x5 Model: T-LBK462-HSB or T-LBK755SE-BHSB

Printers
Recommended Notes
• HP printer using the HP PCL 6 or PCL 5E • For chart labels, choose a Laser or Dot Matrix Label printer
driver • Universal printer drivers are not supported; use printer-specific drivers
• Label: Dymo LabelWriter 400 or
LabelWriter TwinTurbo

Image, Document, and ID Card Scanning


Recommended Notes
• TWAIN compliant scanner • Network scanners are not supported.
• Duplex and multi-page features are supported for documents and ID cards.
• Neat brand scanners are not supported

Microsoft Office Integration


32-bit Professional Versions 2019, 2016, 2013, 2010, and 2007 of Microsoft Office products are supported.
Required Notes
• Email Integration: • PowerCase: The 64-bit version of any Microsoft Office
Microsoft Outlook Microsoft PowerPoint product and Microsoft Office 365 are not
• Letter Expert: • Printing Reports to Excel: supported.
Microsoft Word Microsoft Excel POP3 is not supported for email integration.

CS SoftDent Voice Activation


Recommended Notes
• Sound Card Andrea Electronics NC-7100 USB or ANC-700
• Wired close-talk headset computer microphone recommended for speech recognition are recommended
Volume control and a mute button are an added convenience

© 2020 Carestream Dental LLC System Requirements for CS SoftDent v19.0 / 119.0 Page 2 of 2
CS SoftDent is a trademark of Carestream Dental Technology Topco Limited.
All other trademarks and registered trademarks are the property of their respective holders.

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