U07 Performance Evaluation and Control
U07 Performance Evaluation and Control
U07 Performance Evaluation and Control
Financial Planning,
Performance and
Control
Section B - Performance Management
(25% - Levels A, B, and C)
Section B, Performance Management, is 25% of the exam, another large part. Section B covers Operational
Control (management-by-exception approach) in U.7 and Management Control (management-by-objectives
approach) in U.8. Factors to be analyzed for control and performance evaluation include revenues, costs,
profits, and investment in assets. Variance analysis based on flexible budgets and standard costs is heavily
tested, as is responsibility accounting for revenue, cost, contribution, and profit centers. The balanced
scorecard is included in this coverage, as are quality considerations.
CMA EXAM: For variances you need to be able to both calculate the variances and interpret the information
that you get through variance analysis. This will require the memorization of the variance formulas, but also an
understanding of what each formula is calculating.
Mathematically, the majority of the questions will come from variance analysis and performance measurement
parts of this section. A number of variances are covered, and you need to know not only how to calculate them,
but also what they mean and who can affect them. While the variance topic may seem large and overwhelming
at first, when it is broken down into its Individual elements it will become easier.
Management control refers to the evaluation by upper-level managers of the performance of mid-level
managers. Management control focuses on higher- level managers and long-term, strategic issues.
Management control Issues:
Responsibility Accounting and Performance Measures (unit 8)
Responsibility Centers
Contribution and Segment Reporting
Common Costs
Transfer Pricing
Performance measures & Financial Measures(ROI, Rl and EVA)
The Balanced Scorecard
An
An
operation
operation
is effective if
is efficient if it
it has attained
has not wasted
or exceeded
resources.
its goals.
The master budget, or static budget, discussed in Chapter 2, is based on the level of output planned at the start
of the budget period. It’s static in the sense that the budget is developed for a single planned output level. When
variances are computed from a static budget at the end of the period, adjustments are not made to the
budgeted amounts for the actual output level in the budget period.
A master budget delineates the desired operating results for the period and is a common starting point in
assessing the effectiveness of operations.
Assessing Effectiveness
Hmm! Comparing
actual results with
Master budgets are the master budget will help
prepared for a me determine my
single activity level. effectiveness.
Comparing actual
results with the
master budget
reveals operating
income variances.
Variable Cost
Cost Category per Jacket
Direct materials costs $60
Direct manufacturing labor costs 16
Variable manufacturing overhead costs 12
Total variable costs $88
The number of units manufactured is the cost driver for direct materials, direct manufacturing labor, and
variable manufacturing overhead. The relevant range for the cost driver is from 0 to 12,000 jackets.
LEVEL 0 ANALYSIS
Actual operating income $14,000
Budgeted operating income 108,000
Static-budget variance for operating income $93,100U
Level1 analysis in Exhibit 7-1 provides managers with more detailed information on the static-budget variance for operating
income of $93,100 U. The additional information added in Level 1 indicates how each of the line items of operating income _
revenues, individual variable costs, and fixed costs - add up to the static-budget variance of $93,100. The budgeted
contribution margin percentage of 26.7% decreases to 24.0% for the actual results.
LEVEL 1 ANALYSIS
Actual Static-Budget
Results Variances Static Budget
(1) (2)=(1)-(3) (3)
$93,000 U
In addition to the operating income variance, Exhibit 7-1 reports the difference between the master budget and
the actual operating result for each reported item such as units sold, sales, and others. One notable item is the
variance that actual sales deviated from the master budget by 2000 units or $ 190,000-a decrease from the
budgeted amount of 16.7percent in units and 13.2 percent in sales dollars.
Exhibit 7-1 also reports that the variable expense incurred in April is $950,100 less than the budgeted amount-a
favorable variance. This comparison probably would lead us to conclude that the primary reason for Webb
failure to be effective in earning its budgeted net income is the shortfall in sales. The shortfall is so large that
even with a good control of expenses, as evidenced by the substantial favorable variance in variable expenses,
the firm still suffers a substantial decrease in operating income and, as a result, failed to be effective in earning
the budgeted $108,000 in operating income .
Flexible Budget
The only difference between the static budget and the flexible budget is that the static budget is prepared for
the planned output of 12,000 jackets, whereas the flexible budget is based on the actual output of 10,000
jackets: The static budget is being "flexed" or adapted from 12,000 jackets to 10,000 jackets. In preparing the
flexible budget for 10,000 jackets, all costs are assumed to be either variable or fixed with respect to the
number of jackets produced.
Webb develops its flexible budget in three steps.
Step 1: Identify the Actual Quantity of Output. In April 2003, Webb produced and sold 10,000 jackets.
Step 2: Calculate the Flexible Budget for Revenues Based on Budgeted Selling Price and Actual Quantity of
Output.
Flexible-budget revenues = $120 per jacket x 10,000 jackets
= $1,200,000
Step 3: Calculate the Flexible Budget for Costs Based on Budgeted Variable Cost per Output Unit, Actual
Quantity of Output, and Budgeted Fixed Costs.
Flexible-budget variable costs
Direct materials, $60 per jacket x 10,000 jackets $ 600,000
Direct manufacturing labor, $16 per jacket x 10,000 jackets 160,000
Variable manufacturing overhead, $12 per jacket x 10,000 jackets 120,000
Total flexible-budget variable costs 880,000
Flexible-budget fixed costs 276,000
Flexible-budget total costs $1,156,000
Question: If the flexible budget (FB) is based on actual output, which isn't known until the end of the
period, how can it be a budget?
Answer: The FB shows the costs that should have been incurred (the budgeted costs) to achieve the
actual output level. The FB is the budget we would have made at the beginning of the period if we had
perfectly predicted the actual output level.
These three steps enable Webb to prepare a flexible budget as shown in Exhibit 7-2, column 3. Webb uses the
flexible budget to move to a Level 2 variance analysis that further subdivides the $93,100 unfavorable static-
budget variance for operating income.
Static-budget variance
Level 1
$93,100 U
Actual vs. Master static
Level 2
What useful information comes from subdividing the static-budget variance into its two components?
Remember, Webb actually produced and sold 10,000 jackets, although the static budget had anticipated an
output of 12,000 jackets. Managers would like to know how much of the static-budget variance is due to
Creating a flexible budget makes it possible for managers to learn these two amounts.
= $44,000 - $108,000
= -$64,000, or $64,000 U
In our Webb example, this sales-volume variance for operating income arises solely because of inaccurate
forecasting of output units sold: Webb sold only 10,000 jackets, 2,000 fewer than the budgeted 12,000 jackets.
Note particularly, budgeted selling price and budgeted variable cost per unit are held constant in computing
sales-volume variances. Hence:
Sales volume variance = Budgeted CM per unit X (Actual Units sold - static-budget units sold)
for operating income
= ($120 per jacket - $88 per jacket) x (10,000 jackets - 12,000 jackets)
= $32 per jacket x (-2,000 jackets)
= -$64,000, or $64,000 U
Note that the operating income sales volume variance is the same as the contribution margin sales volume
variance. This happens because fixed expenses in the master budget and the flexible budget usually do not
change. Thus, an alternative way to compute the operating income sales volume variance is to multiply the
difference in units of sales actually sold and in the master (static) budget by the master budget contribution
margin per unit.
How Webb responds to the unfavorable sales-volume variance will be influenced by what is presumed to be the
cause of the variance. For example, if Webb believes the variance was caused by market-related reasons
(reasons 1 or 2), the sales manager would be in the best position to explain what happened and to suggest
corrective actions, such as sales promotions, that may be needed. If however, the unfavorable variance was
caused by quality problems, the manufacturing manager would be in the best position to analyze the causes
and to suggest strategies for improvement, such as changes in the manufacturing process or investments in
new machines
EXHIBIT 7 – 2 level 2 Flexible-Budget-Based Variance Analysis for Webb Company for April 2003a
$29,100U $64,000U
Flexible-budget variance Sales-volume variance
$93,100U
Static-budget variance
Management is likely to have controls or influences on these factors. Substantial or continuous unfavorable
operating income flexible budget variances can diminish the feasibility of the strategy and jeopardize its
continuation.
The first three columns of Exhibit 7-2 compare actual results with flexible-budget amounts. Flexible-budget
variances are in column 2 for each line item in the income statement:
The operating income line in Exhibit 7-2 shows the flexible-budget variance is $29,100 U ($14,900 - $44,000).
The $29,100 U arises because actual selling price, variable cost per unit, and fixed costs differ from their
budgeted amounts. The actual and budgeted amounts for the selling price and variable cost per unit are
Selling price $125.00 ($1,250,000 ÷10,000 jackets) $120.00 ($1,200,000÷ 10,000 jackets)
Variable cost per jacket $ 95.01 ($ 950,100÷10,000 jackets) $ 88.00 ($ 880,000710,000 jackets)
Need for Further Analysis of the Variable Expense Flexible Budget Variance
Different factors may drive each of these variances. An aggregated total amount, such as the total variable
expense flexible budget variance can mask poor performance in one or more of the cost components or
operating divisions, especially when there are offsetting materials, labor and manufacturing overhead
The information available from these Level 3 variances helps managers better understand past performance
and better plan for future performance.
The standard manufacturing labor cost for each jacket is computed by multiplying the standard time
allowed to produce a jacket by the standard wage rate that Webb expects to pay its operators.
Similarly, Webb determines the standard quantity of square yards of cloth required by a skilled operator
to make each jacket, the standard price per square yard of cloth, and (by multiplying them together) the
standard direct material cost of a jacket.
The term "standard" refers to many different things. Always clarify its meaning and how it is being used.
A standard input is a carefully determined quantity of input - such as square yards of cloth or direct
manufacturing labor-hours - required for one unit of output, such as a jacket.
A standard price is a carefully determined price that a company expects to pay for a unit of input. In the
Webb example, the standard wage rate is an example of a standard price of a direct manufacturing
labor-hour.
A standard cost is a carefully determined cost of a unit of output - for example the standard direct
manufacturing labor cost of a jacket at Webb.
Standard cost per jacket for each Standard input allowed Standard price
variable direct-cost input = for one output unit x per input unit
Standard direct material cost per jacket: 2 square yards of cloth input allowed per output unit (jacket)
manufactured, at $30 standard price per square yard
Standard direct material cost per jacket = 2 square yards x $30 per square yard = $60
Standard direct manufacturing labor cost per jacket: 0.8 manufacturing labor-hour of input allowed per output
unit manufactured, at $20 standard price per hour.
Standard direct manufacturing labor cost per jacket = 0.8 hour x $20 per hour = $16
Price Variances
The formula for computing the price variance is
Price variance = (Actual price of input – Budgeted (Std) price of input) X Actual quantity of input
DM Price variance = ( AP – SP ) x AQ
DL Price variance = ( AR – SR ) x AH
AP: Actual Price, AR : Actual Rate, SP: Std. Price, SR: Std Rate, AQ: Actual Quantity, AH: Actual Hours.
Efficiency Variance
For any actual level of output, the efficiency variance is the difference between the input that was actually used
and the input that should have been used to produce the actual output, holding input price constant at the
budgeted price:
The idea here is that a company is inefficient if it uses a larger quantity of input than the budgeted quantity for
the actual output units produced; the company is efficient if it uses fewer inputs than budgeted for the actual
output units produced.
General conclusion
The two manufacturing efficiency variances - direct material efficiency variance and direct manufacturing labor
efficiency variance - are unfavorable because more input was used than was budgeted, resulting in a decrease
in operating income.
Summary of Variances
Exhibit 7-4 is a summary of the Level 2, and 3 variances. Note how the variances in Level 3 aggregate to the
variances in Level 2 and how the variances in Level 2 aggregate to the variances in Level 1.
The variances show why actual operating income is $14,900 when the static budget operating income is
$108,000. Recall, a favorable variance has the effect of increasing operating income relative to the static
budget, and an unfavorable variance has the effect of decreasing operating income relative to the static budget.
Be careful to understand the causes of a variance before using it for performance evaluation.
Suppose a Webb purchasing manager has just negotiated a deal that results in a favorable price variance for
direct material. The deal could have achieved a favorable variance for any or all of three reasons:
1. The purchasing manager bargained effectively with suppliers.
2. The purchasing manager secured a discount for buying in bulk with fewer purchase orders. Alas,
buying larger quantities than necessary for the short run resulted in excessive inventory.
3. The purchasing manager accepted a bid from the lowest-priced supplier after only minimal effort to
check that the supplier monitored the quality of the material before shipping it.
If the purchasing manager's performance is evaluated solely on price variances, then the evaluation will be
positive. Reason 1 would support this favorable conclusion - the purchasing manager bargained effectively.
Reasons 2 and 3 have short-run gains, buying in bulk or making less effort to check the supplier's quality-
monitoring procedures. However, these short-run gains could be offset by higher inventory storage costs or
higher inspection costs and defect rates on Webb's production line, leading to unfavorable direct manufacturing
labor and direct materials efficiency variances.
Companies are increasingly evaluating performance based on the effect a manager's action has had on the
total costs of the company as a whole. In the purchasing manager example, Webb may ultimately lose more
money because of reasons 2 and 3 than it gains from the favorable price variance. Do not automatically
interpret a favorable variance as "good news. "
A benefit of variance analysis is that it highlights individual aspects of performance. However, if any single
performance measure (for example, a labor efficiency variance or a consumer rating report) receives excessive
emphasis, managers will tend to make decisions that make that particular performance measure look good.
These actions may conflict with the company's overall goals, inhibiting them from being achieved. This faulty
perspective on performance usually arises when top management designs a performance evaluation and
reward system that does not emphasize total company objectives.
Multiple Causes of Variances and Organization Learning
Variances often affect one another. For example, an unfavorable direct material efficiency variance may be
related to a favorable direct material price variance due to a purchasing manager buying lower-priced, lower-
quality materials. Do not interpret variances in isolation of each other. The causes of variances in one part of
the value chain can be the result of decisions made in another part of the value chain of the company or even in
another company. Consider an unfavorable direct material efficiency variance on Webb's production line.
Explain in what ways the planning of variable overhead costs and fixed overhead costs are similar and
in what ways they differ.
Comprehensive example
Maria Lopez is the newly appointed president of Laser Products. She is examining the May 2004 results for the
Aerospace Products Division. This division manufactures wing parts for satellites. Lopez's current concern is
with manufacturing overhead costs at the Aerospace Products Division. Both variable manufacturing overhead
costs and fixed manufacturing overhead costs are allocated to the wing parts on the basis of laser-cutting-
hours.
The Budgeted cost rates are variable manufacturing overhead of $200 per hour and fixed manufacturing
overhead of $240 per hour.
Budgeted production and sales for May 2004 is 5,000 wing parts. Budgeted fixed manufacturing overhead
costs for May 2004 is $1,800,000.
Required
1. Compute the spending variance and the efficiency variance for variable manufacturing overhead.
2. Compute the spending variance and the production-volume variance for flexed manufacturing
overhead.
3. Give two explanations for each of the variances calculated in requirements 1 and 2.
Prepared by: Sameh.Y.El-lithy. CMA,CIA. 24
The variable manufacturing overhead variance.
When the flexible budget for variable overhead is developed, an overhead efficiency variance and an overhead
spending variance can be computed.
Variable Overhead Flexible-Budget Variance measures the difference between actual variable overhead
costs incurred and flexible-budget variable overhead amounts
{ }X
Variable Actual quantity of Budgeted quantity of Budgeted variable
Overhead variable overhead variable overhead cost- overhead cost
Efficiency = cost-allocation base - allocation base allowed per unit of
Variance used for actual output for actual output cost-allocation base
{ }X
Variable Actual variable Budgeted variable Actual quantity of
Overhead overhead cost overhead cost variable overhead
Spending = per unit of - per unit of cost-allocation base
Variance cost-allocation base cost-allocation base used for actual output
b. Variable manufacturing overhead efficiency variance, $240,000 U. One possible reason for this variance is
inadequate maintenance of laser machines, causing them to take more laser time per wing part. A second
possible reason is use of undermotivated, inexperienced, or underskilled workers with the laser-cutting
machines, resulting in more laser-time per wing part.
Fixed Overhead Flexible-Budget Variance is the difference between actual fixed overhead costs and
fixed overhead costs in the flexible budget
This is the same amount for the Fixed Overhead Spending Variance
Fixed Overhead
flexible-budget variance = Actual Costs
incurred - Flexible-budget
amount
Spending Variance
Results from
Paying more or less than expected for overhead items.
Ineffective budget procedures
Inadequate control of costs
Misclassification of cost items
d. Production-volume variance, $72,000 U. Actual production of wing parts is 4,800 units, compared with the
5,000 units budgeted. One possible reason for this variance is demand factors, such as a decline in an
aerospace program that led to a decline in the demand for aircraft parts. A second possible reason is supply
factors, such as a production stoppage
Variable overhead
efficiency variance = (AH X SR) – (SHXSR)
Also equal,
Fixed overhead = Actual costs – Flexible-budget
spending variance incurred amount
Volume Variance
Volume = Fixed component of the (Denominator _ Standard hours)
variance predetermined overhead rate X hours allowed
The formula can also be expressed in terms of the budgeted fixed cost per output unit:
Production volume = Budgeted Fixed overhead allocated using
Variance fixed - budgeted cost per output unit
Overhead allowed for actual output produced