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    Salesforce Lab Assignment

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    api-541116146
    Salesforce CRM is a cloud-based customer relationship management system that allows companies to connect with customers, partners, and potential clients through an easy-to-use interface. It provides analytics to help companies better understand customers and retain satisfaction. Over 150,000 companies used Salesforce in 2017, including Amazon, Spotify, Toyota, and Canon. The system helps with marketing by analyzing important customer data and allowing companies to study sales strategies and revenue. The document discusses how Salesforce would be useful for analyzing customer data and sales information in the writer's future career.

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    Salesforce Lab Assignment

    Uploaded by

    api-541116146
    95 views2 pages
    Salesforce CRM is a cloud-based customer relationship management system that allows companies to connect with customers, partners, and potential clients through an easy-to-use interface. It provides analytics to help companies better understand customers and retain satisfaction. Over 150,000 companies used Salesforce in 2017, including Amazon, Spotify, Toyota, and Canon. The system helps with marketing by analyzing important customer data and allowing companies to study sales strategies and revenue. The document discusses how Salesforce would be useful for analyzing customer data and sales information in the writer's future career.

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    salesforce lab assignment

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    Salesforce CRM is a cloud-based customer relationship management system that allows companies to connect with customers, partners, and potential clients through an easy-to-use interface. It provides analytics to help companies better understand customers and retain satisfaction. Over 150,000 companies used Salesforce in 2017, including Amazon, Spotify, Toyota, and Canon. The system helps with marketing by analyzing important customer data and allowing companies to study sales strategies and revenue. The document discusses how Salesforce would be useful for analyzing customer data and sales information in the writer's future career.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    95 views2 pages

    Salesforce Lab Assignment

    Uploaded by

    api-541116146
    Salesforce CRM is a cloud-based customer relationship management system that allows companies to connect with customers, partners, and potential clients through an easy-to-use interface. It provides analytics to help companies better understand customers and retain satisfaction. Over 150,000 companies used Salesforce in 2017, including Amazon, Spotify, Toyota, and Canon. The system helps with marketing by analyzing important customer data and allowing companies to study sales strategies and revenue. The document discusses how Salesforce would be useful for analyzing customer data and sales information in the writer's future career.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    Leo Cardenas

    Salesforce Lab Assignment

    Salesforce CRM is a customer relationship management system that allows companies

    and businesses to connect and understand their customer base more. This cloud-based system

    allows users to connect with their customers, business partners, and even potential business

    clients. With its easy user interface, Salesforce multiple applications seek to help clients

    connect and provide intel and analytics to help retain customer satisfaction and get a better

    understanding of how they really feel. Back in 2017, there were over 150,000 companies using

    Salesforce that includes the likes of Amazon, Spotify, Toyota, Canon, and many more. This

    system also allows helps companies with their marketing by being able to analyze a variety of

    important data. Different applications allow clients to gather and study data, apply new sale

    strategies, and view incoming revenue. Salesforce CRM is one of the best systems for

    companies that want to control their communication with their customers and use the given

    applications to continue to grow and prosper.

    I can see Salesforce being used in a company that I might work for in the future is how

    popular and well established it is. Being that I have a really deep interest in analyzing and

    interpreting all sorts of data, I might be given the task of analyzing customer data and

    information which Salesforce will help me exponentially. Looking into the Salesforce user

    interface we can see just how easy it is to navigate there all the different options which include
    accounts, leads, and opportunities, which will help me look at customer data and see any other

    information they might be producing. Overall, I can see myself using Salesforce to analyze all

    sorts of company data, from customer data to sales.

    There are many concepts we have gone over in class that can take advantage of

    Salesforce CRM. Being that I have taken INF190 Project Management at Dominican I know that

    Salesforce is very useful to people who are managing projects. Salesforce allows users to create

    and assign different tasks to people and also send different files amongst each other.

    Notifications and reminders help users stay on top of their tasks and by using Salesforce

    chatter it’s very easy to collaborate and share ideas with others. The interfaces are also all

    optimized for mobile devices so users can take the interface everywhere they go. Overall, I

    believe Salesforce is one of the best CRM software systems that companies can use that gives

    them a variety of useful applications that will benefit their goals.   

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