6/23/2020

IRCTCs e-Ticketing Service

Electronic Cancellation Slip (Agent)
1.You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with any one of the prescribed ID in original. Please do not print the ERS unless
extremely necessary. This Ticket will be valid with an ID proof in original. Please carry original identity proof. If found traveling without original ID proof, passenger will be
treated as without ticket and charged as per extent Railway Rules.
2.Only confirmed/Partially confirmed E-ticket is valid for travel.
3.Fully Waitlisted E-ticket is invalid for travel if it remains fully waitlisted after preparation of chart and the refund of the booking amount shall be credited to the
account used for payment for booking of the ticket. Passengers travelling on a fully waitlisted e-ticket will be treated as Ticketless.
4.Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card
issued by Central / State Govt / Public Sector Undertakings of State / Central Government ,District Administrations , Municipal bodies and Panchayat Administrations which are
having serial number / Student Identity Card with photograph issued by recognized School or College for their students / Nationalized Bank Passbook with photograph /Credit
Cards issued by Banks with laminated photograph/Unique Identification Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving Licence from the
"Issued Document" section by logging into his/her DigiLocker account considered as valid proof of identity. (Documents uploaded by the user i.e. the document in "Uploaded
Document" section will not be considered as a valid proof of identity).
5.Service Accounting Code (SAC) 996411: Local land transport services of passengers by railways for distance upto 150 KMs Service Accounting Code (SAC) 996416:
Sightseeing transportation services by railways for Tourist Ticket Service Accounting Code (SAC) 996421: Long distance transport services of passengers through rail network
by Railways for distance beyond 150 KMs
6.While booking this ticket, you have agreed of having read the Health Protocol of Destination State of your travel. You are again advised to clearly read the Health
Protocol advisory of destination state before start of your travel and follow them properly.

PNR No: 2538725759 Train No. & Name: 01094 / MAHANAGARI SPL Quota: GENERAL (GN)
Cancellation ID: 100000436908393 Date & Time Of Booking: 23-Jun-2020 15:53:26 HRS Class: SECOND SITTING (2S)
From: VARANASI JN(BSB) Date Of Journey: 24-Jun-2020 To: C SHIVAJI MAH T(CSMT)
Boarding At: VARANASI JN(BSB) Date Of Boarding: 24-Jun-2020 Scheduled Departure: 24-Jun-2020 11:20 *
Resv. Upto: C SHIVAJI MAH T(CSMT) Scheduled Arrival: 25-Jun-2020 14:15 * Adult: 1 Child: 0
Passenger Mobile No: 9670970563 Distance: 1515KM
Passenger Address
Date Of Cancellation: 23-Jun-2020 20:55:24 HRS

FARE DETAILS :
Total Collected Fare ₹380.0 Rupees Three Hundred Eighty and Zero Paisa
Cancellation Fee ₹95.0 Rupees Ninety Five and Zero Paisa
Total Refund Amount ₹285.0 Rupees Two Hundred Eighty Five and Zero Paisa

PASSENGER DETAILS :
Sl No. Name Age Sex Booking Status Current Status
1 MO WASEEM 22 Male CNF/D2/22/NO CHOICE CAN
Indian Railways GST Details :
Invoice Number : PS20253872575922 Address: Indian Railways New Delhi
Supplier Information Recipient Information Taxable CGST SGST/UGST IGST
Value Total Tax
SAC Code GSTIN GSTIN Name Address Rate Amount Rate Amount Rate Amount
996421 07AAAGM0289C1ZL 380.0 0.0

AGENT DETAILS :
Principle Agent: CSC eGovernance Services India Ltd Corporate Name: CSC e-governance services india Ltd.
Agent Name: PAWAN KUMAR E-mail ID: [email protected]
Mobile Number: 7317470587 Contact Number: 7317470587
Address: VILL GOKULPUR POST LAKHANPUR THANA HANSWAR DIST AMBEDKAR NAGAR U P PIN 224129, Ambedkar Nagar, UTTAR PRADESH - 224129
Place of Supply: VARANASI JN(BSB) State Code/Name of Supplier : 0
Ticket Printing Time: 23-Jun-2020 20:55:35 HRS

IR recovers only 57% of cost of travel on an average.

Print ERS Without Advertisements [X]

IMPORTANT :
1.For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
2.Departure time and Arrival Time printed on this ERS and VRM sent through mail are liable to change. Please Check correct departure, arrival from Railway Station Enquiry, Dial 139 or SMS RAIL
to 139.
3.There are amendments in certain provision of Refund Rules. Refer Amended Refund Rules w.e.f 12-Nov-2015.(details available on www.irctc.co.in under heading General Information --> Rules &
Policies)
4.The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The SMS/VRM/ERS along with valid id card of any one the
passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/display SMS/VRM/ERS due to any eventuality(loss,
damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases will be levied. The ticket checking staff on board/off board will
give excess fare ticket for the same.
5.E-ticket cancellations are permitted through www.irctc.co.in by the user.
6.PNRs having fully waitlisted status will be dropped and the names of the passengers on such tickets will not appear on the chart. They are not allowed to board the train. However the names of
PARTIALLY waitlisted/confirmed and RAC ticket passenger will appear in the chart.
7.Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e-ticket when LESS NO. OF PASSENGERS travel, (b)A.C.FAILURE, (c)TRAVEL IN LOWER CLASS. This original
certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 after filing TDR online within prescribed time for claiming refund.
8.In case of Partial confirmed/RAC/Wait listed ticket, TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing of refund as per Railway refund rules
9.While TDR refund requests are filed & registered on IRCTC website www.irctc.co.in, they are processed by Zonal Railways as per Railway Refund Rules.(detail available on www.irctc.co.in under
heading Important Information-->Refund Cancellation Rules.
10.Confirmed ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, no refund shall be granted on cancellation of confirmed ticket after four hours before the
scheduled departure of train.
11.RAC/partially confirmed Ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, refund will be granted as per provisions of extant Railway Refund Rule.
12.In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare ,
less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers upto thirty minutes
before the scheduled departure of the train.
13.For Suvidha Train, W.e.f. 20-Jan-2018, refund rule will be applicable as per General refund rule.
14.In case of Train Cancellation on its entire run, full refund will be granted automatically by the System. However, if the train is cancelled partially on its run, passengers are required to file TDR
within 72hrs from schedule departure of the train from the passenger's boarding station.
15.Passengers are advised not to carry inflammable/dangerous/explosive/articles as part of their luggage and also to desist from smoking in the trains.
16.Contact us on: - 24*7 Hrs Customer Support at 0755-6610661, 0755-4090600 or Mail To: [email protected].
17.Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call 1323 Toll Free. For any suggestions/complaints
related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
18.FOR MEDICAL EMERGENCY/FIRST AID, CONTACT TICKET CHECKING STAFF/GUARD OR DIAL 138.(ALL India Passenger Helpline No. 138)

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19.PNR and train arrival/departure enquiry no. 139
20.To report unsavoury situation during journey, Please dial railway security helpline no. 182
21.All the Terms and conditions specified will be applicable in case of opting Travel Insurance facility. Please Refer Travel Insurance’s Terms & Conditions available on Home page of www.irctc.co.in
website.
22.Never purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes.Such tickets are liable to be cancelled and forfeited without any refund of money,
under section (143) of the Indian Railway Act 1989. List of authorized agents are available on www.irctc.com E-Ticket Agent Locator
23.General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.
24.Booking of Special Train tickets through Agents (both IRCTC and Railway Agents) shall not be permitted. Users should not purchase tickets from agents.

Download the UTS APP for Unreserved Ticket booking.

General Rules/ Information for E-ticket passengers
a) Status of E-tickets after Chart preparation :
1. Confirmed E ticket - E-ticket where all passengers are confirmed.
2. Partially waitlist/Confirmed/RAC E ticket - E-ticket where some passengers are confirmed/ RAC and other wait-listed.
3. Fully waitlisted E tickets - E-ticket where all passengers are waitlisted.

b) Authorization to board the train :

1. Confirmed E ticket - E-ticket where all passengers are confirmed.
2. Name of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the waitlisted passengers in the partially waitlist ticket).

c) Cancellation and refund rules :

1. Confirmed E-ticket before chart preparation : E-ticket can be cancelled online and the amount will be refunded electronically to the respective agent's account used for booking.
2. Confirmed E-ticket after chart preparation : Cancellation/ refund request received after preparation of chart are forwarded by IRCTC to concerned railway for manual processing. Refund
amount received from concerned railway will be credited back to the respective agent's account used for booking by IRCTC.
3. Partially waitlisted E-ticket before chart preparation : E-ticket can be cancelled online and the amount will be refunded electronically to the respective agent's account used for booking.
4. Partially waitlisted E-ticket after chart preparation : E-ticket cannot be cancelled online after chart preparation. Partially waitlisted e-ticket holder where part passengers have travelled and
want to claim refund for passengers who have not travelled is required to send the original certificate issued by TTE / Conductor in lieu of the same to IRCTC after filing online refund request
through the respective agent . The partially waitlisted e-ticket holder where no passengers have travelled and wants to claim refund is required to file online refund request through the
respective agent . It would then be forwarded to concerned railway and refund received from Railways would be credited back electronically to the respective agent's account used for
booking by IRCTC.
5. If the ticket is partially waitlisted/ Confirmed/ RAC at remote location chart preparation then E-ticket cannot be cancelled online. It is required to file refund request online for claiming refund
through the respective agent . It would then be processed offline and refund received from Railways would be credited back electronically to the respective agent's account used for booking
by IRCTC.

d) Dynamic fare pricing:

Dynamic fare stands for the fare component which may be increased with the subsequent bookings in Premium special train.
1. No concession shall be applicable on this train.
2. Only end to end, GN quota bookings will be applicable.
3. Cancellation is not allowed. However, ticket can be cancelled and full refund is admissible if the train is cancelled by Indian Railways.
4. For any reason, if berth cannot be given to passenger by Indian Railways on booked PNR, full refund shall be granted to the passenger through TDR.
5. Agents will not be allowed to book tickets in trains with dynamic pricing.

e) If train is cancelled, E-ticket can be cancelled online up to 3 days from the date of departure of the train through the respective agent's account used for booking .
f) Bank charges, if any, will be payable extra.(For details of bank charges, kindly refer to Terms and Conditions on www.irctc.co.in)
g) The Compartment/ Cabin/ Coupe/ Coach/ Seat numbers for first AC and First class will be allotted at the time of chart preparation.
h) The customer who has opted for auto-up gradation during booking of his/her e-ticket is requested to check the up-gradation chart before boarding the train.
i) IRCTC Service Charges (Incl. of GST) (not refundable):

Class Service Charges

SL/2S Rs.17.25/-
1AC/2AC/3AC/CC/3E/FC Rs.34.5/-
j) Agent service charge (inclusive of GST)(not refundable):

Class Service Charges

SL/2S Rs.20.00/-"
1AC/2AC/3AC/CC/3E/FC Rs.40.00/- As per the prevalent charges in concerned country
Thank you for using IRCTC's Services.

Dear Passengers Know Your Entitlement

Indicative Standard Menu Mail Express :- (Catering charges are not included in ticket fare)
Tea (With tea bag)/Coffee (150ml) Rs. 10/-
Rail Neer/Packaged drinking water (Chilled)
(a). 1 litre bottle/1000ml Rs. 15/-
(b). 500ml. Bottle Rs. 10/-
Janta meal or Economy meal or Janta Khana Rs. 20/-
Standard Breakfast
Veg. Breakfast - Bread Butter and Cutlet -02 Veg. Cutlet (100 gm) + 02 Bread slice+10gms Butter chiplet + Tomato
Rs. 40/-
sauce
Veg. Breakfast - Idli and Vada -04 no Idli (200 gm) + 04 no Urad Vada (120gm) + 50gms Chutney Rs. 40/-
Non-Veg. Breakfast - Omelette of 02 Eggs + 02 Bread slice + 10gms Butter chiplet + Tomato sauce Rs. 50/-
Standard Casserole meals - Lunch/Dinner
Vegetarian - Rice (150 gm) + Parantha (02 nos.)/ Chapati (04nos.) + Dal/Sambhar(150gms) + Mix Veg.(100gms) +
Rs. 80/-
Pickle Sachet + 250 ml PDW glass
Non. Vegetarian - Rice (150 gm) + Parantha (nos.)/Chapati (04nos.) + Dal/Sambhar(150gms) + Egg curry (02 nos of
Rs. 90/-
eggs) + Pickle Sachet +250 ml PDW glass
Non. Vegetarian - Rice (150 gm) + Parantha (nos.)/Chapati (04nos.) + Dal/Sambhar(150gms) + Chicken Curry + Pickle
Rs. 130/-
Sachet +250 ml PDW glass
Veg. Biryani (350 gms) - Biryani of 270 gms including 70 gms vegetables packed in casserole + 80 gms branded
Rs. 80/-
packed curd + 12 gms pickle+tissue paper+sanitizer (1ml) + disposable bio-degradable spoon
Egg Biryani (350 gms) - Biryani of 270 gms including 2 eggs packed in casserole+80 gms branded packed curd+12
Rs. 90/-
gms pickle+tissue paper+sanitizer (1ml)+disposable bio-degradable spoon
Chicken Biryani (350 gms) - Biryani of 270 gms including 70 gms of boneless chicken packed in casserole+80 gms
Rs. 110/-
branded packed curd+12 gms pickle+tissue paper+sanitizer (1ml)+disposable bio-degradable spoon

For catering menu information on trains like Rajdhani, Shtabdi, Duronto, Vande Bharat & other trains, please visit http://menurates.irctc.co.in/.

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Fundamental Duties
It shall be the duty of every citizen of India-
1. to abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem.
2. to cherish and follow the noble ideals which inspired our national struggle for freedom.
3. to uphold and protect the sovereignty, unity and integrity of India.
4. to defend the country and render national service when called upon to do so.
5. to promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectional diversities; to renounce practices derogatory
to the dignity of women.
6. to value and preserve the rich heritage of our composite culture.
7. to protect and improve the natural environment including forests, lakes, rivers and wild life, and to have compassion for living creatures.
8. to develop the scientific temper, humanism and the spirit of inquiry and reform.
9. to safeguard public property and to abjure violence.
10. to strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavor and achievement.
11. who is a parent or guardian to provide opportunities for education to his child or, as the case may be, ward between the age of six and fourteen years.

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