Frnds-Comp. and Skills
Frnds-Comp. and Skills
E0 Fresher - 6 months
E1 6 months - 2 years
E2 2 Years - 5 years
E3 5 years - 9 years
E4 9/10 years+
LOB Job Family Job Name Career Level
1. Documentation work 2. To work upon the new requests raised by the client and
develop those features. 3. To maintain the existing project and resolving the issues
6 months 2 Years
occurring in the existing project. 4. To develop the codes for the project as per work
assignation.
1. To develop and guide the team members in enhancing their technical capabilities and
increasing productivity. 2. To prepare and submit status reports for minimizing
exposure and risks on the project or closure of escalations. 3. To ensure process 5 years 9 Years
improvement and compliance in the assigned module| and participate in technical
discussions/review. 4. To create work plans| monitor and track the work schedule for
on time delivery as per the defined quality standards.
1. Raising risks| issues and escalation to senior management and customer 2. Co-
ordination with On-Site Engineers and attending customer calls 3. To create project
plans and keep track of schedule for on time delivery as per the defined quality
standards 4. To ensure process improvement and compliance| and participate in 9/10 years+
technical design discussion and to review technical documents 5. To create all quality
documents| collect metrics data and conducting Audits. To perform Value creation and
KM activities.
1. To train others and prepare and deliver presentations for knowledge sharing amongst
different teams in the project 2. To participate in team meetings 3. To interact with the
client and other functional teams for gaining understanding of the requirements 4. To 6 months 2 Years
coordinate with technical teams for pending RICEFs 5. To analyze the assigned PC/CI
(production support/continuous improvement) incidents and propose solutions /fixes
1. To participate in team meetings 2. To train others and prepare and deliver
presentations for knowledge sharing amongst different teams in the project 3. To
coordinate with technical teams for pending RICEFs 4. To interact with the client and
other functional teams for gaining understanding of the requirements 5. To analyze | 2 Years 5 Years
define and design technical solution for ERP product’s enhancement and work towards
continuous improvement during product implementation and production support
stages
1. To coordinate with team (for discussions) and interact with client (for updates) 2. To
assist in Test Case creation from the Functional Specifications / Software Requirement
Specification document. 3. To update test case execution status in the recording system 6 months 2 Years
and log defects 4. To test the Functionality as per the Test plan and respective Test
Cases.
1. To schedule the tasks and report. 2. To coordinate with team (for discussions) and
interact with client (for updates). 3. To contributes while test plans are developed as
per the work assigned. 4. To create( & review ) the Test Cases from the Functional 2 Years 5 Years
Specifications / Software Requirement Specification document. 5. To test the
Functionality as per the Test plan and respective Test Cases..
1. To develop and guide the team members in enhancing their technical capabilities and
increasing productivity. 2. To prepare and submit status reports for minimizing
exposure and risks on the project or closure of escalations. 3. To participate in
functional as well as technical discussions with the client and team. 4. To create work 5 years
9 Years
plans| monitor and track the work schedule for on time delivery as per the defined
quality standards.
1. To update self on latest technologies and related areas 2. To document all the
defined processes and the methods of resolving the ticket| troubleshooting| etc. 3. To 2 Years 5 Years
perform knowledge transition during project enhancements 4. To undertake training
programs for new joinees 5. To troubleshoot and resolve tickets raised by the clients.
1. To develop and guide the team members in enhancing their technical capabilities and
increasing productivity 2. To prepare and submit status reports for minimizing exposure
and risks on the project or closure of escalations 3. To work towards continuous 5 years 9 Years
improvement and perform root cause analysis on an ongoing basis. 4. To monitor and
track tickets/change requests and manage SLAs.
1. To lead | guide and coach the team 2. Co-ordination with onsite track leads and
engaging with Customers 3. Managing risks and escalating appropriately to Sr 9/10 years+
Management 4. Ensure process effectiveness and continual service improvement 5.
Managing Cost of providing service within budgeted levels
1. Documentation work 2. To work upon the new requests raised by the client and
develop those features. 3. To maintain the existing project and resolving the issues 6 months 2 Years
occurring in the existing project. 4. To develop the codes for the project as per work
assignation.
1. Raising risks| issues and escalation to senior management and customer 2. Co-
ordination with On-Site Engineers and attending customer calls 3. To create project
plans and keep track of schedule for on time delivery as per the defined quality
standards 4. To ensure process improvement and compliance| and participate in 9/10 years+
technical design discussion and to review technical documents 5. To create all quality
documents| collect metrics data and conducting Audits. To perform Value creation and
KM activities.
1. Raising risks| issues and escalation to senior management and customer 2. Co-
ordination with On-Site Engineers and attending customer calls 3. To create project
plans and keep track of schedule for on time delivery as per the defined quality
standards 4. To ensure process improvement and compliance| and participate in 9/10 years+
technical design discussion and to review technical documents 5. To create all quality
documents| collect metrics data and conducting Audits. To perform Value creation and
KM activities.
1. To track, prioritize and plan the assigned tasks and escalate for revisiting the
timelines in case of complex work requests. 2. To interact with the client engineering
team/onsite coordinator/offshore lead for understanding the request and finalizing the
scope of work 3. To manually review and validate the generated outputs; maintain
6 months 2 Years
relevant documentation in client database. 4. To manually review and validate the
generated outputs; maintain relevant documentation in client database. 5. To create
new designs and models or redo the existing model for meeting client’s prescribed
standards.
1. To prepare and submit status reports for minimizing exposure and risks on the
project or closure of escalations. 2. TO ensure process compliance in the assigned
module| and participate in technical discussions/review. 3. To develop and guide the 5 years 9 Years
team members in enhancing their technical capabilities and increasing productivity 4.
To be responsible for providing technical guidance / solutions
1. To train and develop team so as to ensure that there is adequate supply of trained
manpower in the said technology and delivery risks are mitigated. 2. To ensure
knowledge up-gradation and work with new technologies so that the solution is current
and meets quality standards and the client requirements. 3. To gather specifications 9/10 years+
and deliver solutions to the client organization based on understanding of a domain or
technology. 4. To architect| design and develop solution for product / project and
sustenance delivery 5. To manage the customer delivery / expectations and the
technical team
Total Fixed CTC Total Fixed CTC Total Fixed CTC Variable Pay % Total Fixed Total Fixed Total Fixed Variable Pay % at
(Min) (Med) (Max) at target CTC (Min) CTC (Med) CTC (Max) target