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Break-Out Session 2a Delivery Times at Red Dragon Restaurant

The Red Dragon Restaurant is receiving complaints about long delivery times. Data was collected on deliveries from 4 new drivers during peak dinner hours, including prep time, travel time, distance. To analyze: 1) Calculate 95% CIs for mean travel/total time for each driver to compare efficiency. Also calculate 95% CIs for mean speed in mph for each. 2) Calculate proportion of deliveries within 10 miles that would be on time if total time limit is 25, 30 or 35 min. Also find 95% CIs for these proportions. Estimate 95% CIs for total £ amount of late certificates if 1000 deliveries are made within 10 miles. 3) Test for significant differences in

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118 views2 pages

Break-Out Session 2a Delivery Times at Red Dragon Restaurant

The Red Dragon Restaurant is receiving complaints about long delivery times. Data was collected on deliveries from 4 new drivers during peak dinner hours, including prep time, travel time, distance. To analyze: 1) Calculate 95% CIs for mean travel/total time for each driver to compare efficiency. Also calculate 95% CIs for mean speed in mph for each. 2) Calculate proportion of deliveries within 10 miles that would be on time if total time limit is 25, 30 or 35 min. Also find 95% CIs for these proportions. Estimate 95% CIs for total £ amount of late certificates if 1000 deliveries are made within 10 miles. 3) Test for significant differences in

Uploaded by

EklilEklildz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Kristin Fridgeirsdottir Data Analytics for Leaders

Break-Out Session 2a

Delivery Times at Red Dragon Restaurant


The Red Dragon Restaurant is a Chinese carryout/delivery restaurant. Most of Red Dragon's
deliveries are within a 10-mile radius, but they occasionally deliver further away. Red Dragon
employs a number of delivery people, four of whom are relatively new hires. The restaurant
has recently been receiving customer complaints about excessively long delivery times. They
have therefore collected data on a random sample of deliveries by their four new delivery
people during the peak dinnertime. The data can be found in the RedDragon.xlsx file and the
variables are as follows:

• Deliverer: The person who made the delivery


• PrepTime: Time, in minutes, from when the order was placed until delivery person
started driving it to the customer
• TravelTime: Time, in minutes, to drive from Red Dragon to customer
• Distance: Distance, in miles, from Red Dragon to customer

Answer the following questions and then, based on your analysis, write couple of paragraphs
with reasonable recommendations to the management of Red Dragon.

1. Red Dragon is concerned that one or more of the new delivery people might be slower
than the others.
a) Find 95% confidence intervals for the mean travel time and the mean total time
for each delivery person (the total time is the sum of the travel and prep times).
Are these fair measures for comparing the efficiency of the delivery people?
b) Find a 95% confidence interval for the mean speed of delivery for each delivery
person, where speed is measured as miles per hour during the trip from the
restaurant to the customer.

2. Red Dragon would like to advertise that it can achieve a total delivery time of no more
than M minutes for all customers within a 10-mile radius. On all orders that take more
than M minutes, Red Dragon will offer the customers a £10 certificate on their next
purchase.
a) Calculate the proportion of deliveries (within the 10-mile limit) that will be on
time if M = 25, 30, or 35 minutes.
b) Let us call the proportion of on-time deliveries p. There is a known expression
for the confidence interval of this quantity:
[ p  2  p(1  p) / n , p  2  p(1  p) / n ]
where n is the sample size.
Assume for now that the delivery people in the sample are representative of all
Red Dragon's delivery people. Find a 95% confidence interval for the proportion
of deliveries (within the 10-mile limit) that will be on time if M = 25, 30, or 35
minutes. NOTE: The square root function in Excel is SQRT.

1
c) Suppose that Red Dragon makes 1000 deliveries within the 10-mile limit. For
each of the values of M in part (a) above, find a 95% confidence interval for the
total £ amount of certificates it will have to give out for being late.

3. Test whether there is a significant difference between the mean speeds for each pair of
delivery people.

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