Assessment Task 3: Informal Meeting Project
Assessment Task 3: Informal Meeting Project
Assessment Task 3: Informal Meeting Project
Task summary
This assessment task requires you, in the role of Operations Manager, to prepare for and conduct an
informal meeting with your team to discuss social activities for the team.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Meeting Policy and Procedures
Space for a meeting and meeting roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email regarding meeting arrangements
Email with draft summary of the meeting outcomes
Email with revised summary of the meeting outcomes
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 2
BSBADM502 Manage meetings Student Assessment Tasks
As the Operations Manager for Grow Management Consultants, you have decided to have an informal
meeting with your staff to seek their ideas on social activities and to discuss timing (e.g. which days of the
week work best, what time). Note that the policy states that a maximum budget of $500 per activity may be
allocated and that activities may be held on Friday afternoons or after 5 pm on any other day of the week.
You should follow the Grow Management Consultants Meetings Policy and Procedures for informal
meetings.
It should clearly show the date and time for the meeting, as well as who is to attend the meeting
and items for discussion as per the scenario information and meeting policy and procedure.
Note that the meeting will last for about 15 minutes.
Your assessor will advise you of the date and time for the meeting.
Prior to the meeting, you will also be required to make notes on your own ideas for social
activities. Research and make notes on at least two ideas to take to the meeting.
Attach the meeting agenda to an email to the relevant staff members. The email should confirm
the meeting arrangements and include an outline of the agenda.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 3
BSBADM502 Manage meetings Student Assessment Tasks
Hi All,
I would like to inform you that Grow Management is going to introduce Social Activities in our
schedule for all staff members. The directors want to do something different for their employees as
everyone has contributed well to the business.
This calendar invite is for the meeting going to held on 23 July at 10:45 am to discuss the Social
activities you are interested in and I advise everyone to do some research before the meeting on
activities that we can add to our list. Please find the attached meeting agenda.
Thank You
Gurpreet Singh (Operational Manager)
Meeting Agenda
1 Introduction to the Social Activity plan introduce by the Company for its 2 minutes
employees to balance the work life.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 4
BSBADM502 Manage meetings Student Assessment Tasks
The Administration/Project Officer will be roleplayed by your assessor and the other two staff will
be roleplayed by two other students. Each student roleplaying a staff member will be briefed by
the assessor to research and make notes on their ideas for social activities to share at the
meeting.
Chair the meeting in accordance with the meeting policy and procedures. This includes:
Introducing the meeting by stating the purpose of the meeting and encouraging all team
members to contribute
Ensuring that the meeting follows the requirements of the Chairperson as outlined in
the meeting policy and procedure
Ensuring that the meeting is kept to time and focused on the specified purpose
Conduct the meeting according to the agenda in the email ensuring that:
You share your own ideas for social activities
You seek the ideas from the staff team
All ideas are discussed and at least four ideas are agreed on
You facilitate a consensus on the best day and time for the social activities
Explain that you will send an email to report on outcomes.
During the meeting, you are required to demonstrate effective communication skills as follows:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding.
Draft an email to be sent to the team that briefly details the meeting outcomes and lists the
social activities agreed on, as well as the agreed times.
Finish the text with a note that you will be correcting the email and sending the corrected version
shortly.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 5
BSBADM502 Manage meetings Student Assessment Tasks
Hi all,
As per our discussion in the meeting this morning, I would like to share the planning of social events
agreed in the meeting. I appreciate you all for your ideas and contribution. Please go through the
following events and timing decided.
FYI, this is draft plan, I will send you through the revised plan shortly.
Regards,
Gurpreet Singh (Operational Manager)
It should be sent within the timeframes set out in the Meeting Policy and Procedures.
Hi all,
This is final/revised plan of all the agreed events going to be happen quarterly, I am delighted to let you
know that we have finalised all our events and time based on our meeting with staff members. I would like to
thank all of you once again for contributing your ideas and doing some research for these events and the
events will be sponsored by Grow Management Consultants.
Note: Please bring your cloths/shoes along with you on the day of even if required.
Will see forward to have fun with all of you on these work life balance events.
Kind Regards,
Gurpreet Singh (Operational Manager)
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 6