Reference Manual

Volume 1

UniCel DxC
Synchron Clinical Systems

For In Vitro Diagnostic Use

This manual is intended for:
UniCel DxC 600
UniCel DxC 800
UniCel DxC 600i
UniCel DxC 660i
UniCel DxC 680i
UniCel DxC 860i
UniCel DxC 880i

A94067AC
March 2014

Beckman Coulter, Inc.

250 S. Kraemer Blvd.
Brea, CA 92821 U.S.A.
Reference Manual
UniCel DxC Synchron Clinical Systems
PN A94067AC (March 2014)
Copyright © 2014 Beckman Coulter, Inc.

Trademarks
Beckman Coulter, the Beckman Coulter logo, Access, DxI,
Synchron and UniCel DxC are trademarks of Beckman
Coulter, Inc. and are registered in the USPTO. All other
trademarks are the property of their respective owners.

Following is a list of Beckman Coulter trademarks

• AccuSense
• Microtube
• SPINCHRON

Find us on the World Wide Web at:

www.beckmancoulter.com

Beckman Coulter Ireland, Inc.

Mervue Business Park, Mervue Galway, Ireland 353 91 774068

Beckman Coulter do Brasil Com e Imp de Prod de Lab Ltda

Estr dos Romeiros, 220 - Galpao G3 - Km 38.5
06501-001 - Sao Paulo - SP - Brasil
CNPJ: 42.160.812/0001-44

製造販売元 : ベックマン･コールター株式会社
東京都江東区有明三丁目 5 番 7 号
TOC 有明ウエストタワー

贝克曼库尔特有限公司，
美国加利福尼亚州，Brea 市，S. Kraemer 大街 250 号，
邮编：92821 电话：(001) 714-993-5321
 Revision History
Initial Issue, A13925AA, 12/04

Revision A13925AB, 10/05

Revision A13925AC, 6/07

Software version 2.0

Revision A13925AD, 2/08

Software version 3.0

Revision A13925AE, 12/08

Software version 4.0

Revision A13925AF, 1/10

Software version 4.0

A94067AA, 10/10
Software version 5.0

A94067AB, 2/13
Software version 5.0

A94067AC, 3/14
Software version 5.4
Removed references to discontinued CX and LX products.

Changes:

Safety Notice:
• Updated Safety Notice section to match equivalent sections in the DxC Instructions For Use
manuals.

CHAPTER 1: DxC System Parts List:

• Revised Cuvette entry, 8-1

CHAPTER 3: Detailed System Setup:

• Revised Introduction to the Auto ORDAC feature, added notes explaining details of Analytical
Range and Instrument Printable Range.
• Updated Reserved Racks Setup (DxC 600/800 and DxC 600i section with rack definition
information for HbA1c- and HbA1c3 tests.
• Added 1.0 mL Insert cup (PN 81915) in 13 x 100 mm Tube to Table 3.3 - Containiers to be set up
as DxC/UCTA only.

CHAPTER 4: Advanced Maintenance and User Servicing:

• Updated or removed procedures.
• Added note to Adjusting 17 and 10 PSI Air Pressure procedure.
• Standardized DxC Shutdown procedures.

A94067AC iii
 Revision History

CHAPTER 5: Troubleshooting:
• Revised Table 5.19 and added Table 5.23 - CO2 Measure/Reference Electrode Symptoms and
Corrective Actions.

CHAPTER 6: System Tools and Alignment procedures:

• Added note: “Beckman Coulter recommends that you back up data after every alignment
procedure.”
• Revised Tables 6.5 and 6.11.

CHAPTER 8: DxC System Parts List:

• Revised Syringe entries, Cuvette entry in Table 8-1 - DxC 600/800 Parts List.

iv A94067AC
 Safety Notice

Summary of Hazards

Introduction
This section summarizes the hazards associated with the DxC System. Individual hazards associated
with a specific procedure in this manual are included in Warnings or Cautions within the procedures
for that task. Please read this section and the following Summary of Precautions before operating
the system.

Bar Code Reader Hazards

Do not tamper with or remove the housing of any bar code reader because of the laser-based nature
of the readers and the potential hazard of looking directly at laser light. When the instrument is
running, homing, or in diagnostics, the laser may be ON. At all other times the laser is OFF.

Biohazardous Materials Hazards

A011460L.EPS

Observe all laboratory policies or procedures which pertain to handling of infectious and
pathogenic materials.

Closed Tube Sampling (CTS) Cap Piercer Assembly Hazards/Biohazards

The Cap Piercer contains a razor sharp blade assembly that has been exposed to potentially
biohazardous fluids. The points of the blade are very sharp and extend below the Wash Tower. Stay
away from the bottom of the Wash Tower. To prevent injury or exposure, do not touch the points
of the blade and always wear gloves.

CTS Auto-Gloss Handling Hazards

Be careful when handling the bottle of CTS Auto-Gloss. Prevent spills. This lubricant is extremely
slippery and difficult to clean from the floor.

Electrical Ground Hazards

Do not under any circumstances operate the system until an electrical ground is provided and the
power cord is properly connected to the ground.

A94067AC v
 Safety Notice
Summary of Hazards

Electric Shock Hazards

Replacement or servicing of any components where contact with bare, live hazardous parts could
occur, possibly resulting in electric shock, should only be performed by qualified service personnel.

Flammable Materials Hazards

Do not use this system in the presence of flammable materials.

Hazardous/Biohazardous Substances Hazards

When handling a spill of blood or other potentially hazardous substances, clean up the spill by using
a 10% bleach solution, or use your laboratory decontamination solution. Then follow your
laboratory procedure for disposal of hazardous materials. If the UniCel DxC system needs to be
decontaminated, call your Beckman Coulter Service Representative for assistance.

ISE Module Hazards

Pinch hazard. Keep fingers clear of the ISE module as you lower it.

Moving Parts Hazard

CAUTION
TO REDUCE RISK OF PERSONAL INJURY,
OPERATE ONLY WITH ALL COVERS IN PLACE.
456161-B

A011459L.EPS

Do not place hands near any moving part while the system is operating. Lower and/or close
protective guards and covers during operation. Failure to properly seat covers could lead to
erroneous results.

No Foam Reagent Pressurization Hazard

Wear appropriate Personal Protective Equipment (PPE), including face and eye protection.

The No Foam container is pressurized during system operation and must be properly depressurized
prior to servicing to avoid sudden depressurization and potential exposure of the skin or eyes to the
No Foam solution. To release the air pressure, disconnect the white quick connector located at the
supply side of the container. If inhaled, move exposed individual to fresh air. If skin or eye contact

vi A94067AC
 Safety Notice
Summary of Hazards

with the solution occurs, flush the affected area thoroughly with water for at least 15 minutes. In
both cases seek medical attention. Refer to the No Foam Material Safety Data Sheets (MSDS) for
additional information.

Power Cord Hazards

Only use a three-pronged power cord to connect the instrument to a matching three-wire grounded
outlet. Do not use an adapter to connect the power plug to a two-pronged outlet.

Service Procedures Hazards

Disconnect the power cord when performing service procedures such as replacing electronic or
mechanical components.

Always wear appropriate personal protective equipment when handling reagents and other
chemical preparations used with the system.

Sodium Azide Preservative Hazards

Reagents, calibrators and controls used with the system may contain small quantities (< 0.1%) of
sodium azide preservative. Sodium azide preservative may form explosive compounds in metal
drain lines. Refer to National Institute for Occupational Safety and Health Bulletin: Explosive Azide
Hazards (8/18/76). Avoid skin contact with reagent by using personal protective equipment. If
contact on skin occurs, use water to wash reagent from skin. Refer to the related Material Safety
Data Sheets (MSDS) for additional information.

System Motors Hazards

To prevent possible injury, press the STOP button on the DxC System to disable the motors before
attempting to clear any jams.

System Operations and Specifications Hazards

System operation should be consistent with the power requirements as stated in the Summary of
Hazards section of this chapter, and should always conform to the procedures and safety warnings
throughout this manual.

If the equipment is used in a manner not specified by Beckman Coulter, Inc., the protection
provided by the equipment may be impaired.

Waste B Disposal Hazards/Biohazards

The Waste B collection bottle contents are considered biohazardous and should be handled
appropriately.

A94067AC vii
 Safety Notice
Summary of Precautions

Summary of Precautions

Introduction
This section summarizes the precautions that should be taken when operating the DxC System.
Individual precautions associated with a specific procedure in this manual are included in Caution
boxes within the procedures for that task. Please read this section and the preceding Summary of
Hazards before operating the system.

AccuSense Glucose Sensor Precautions

Whenever the sensor is replaced, reaction cup and stir bar cleaning is recommended. Remove the
sensor prior to removing stir bar. To prevent damage to the glucose oxygen sensor membrane tip,
do not insert the stir bar removal tool, applicator stick, or any other object into the glucose reaction
cup unless the sensor has been removed. Do not touch membrane tip of the AccuSense glucose
oxygen sensor.

Air Filter Cleaning Precautions

Do not place a damp filter back on the system. Residual moisture may damage the system.

Alkaline Buffer Stability Precautions

The alkaline buffer reagent is stable for one month on the system. However, if a color change from
pink to a lighter shade of pink should occur, replace the alkaline buffer with a fresh bottle of
reagent.

Aqueous Calibrator Precautions

Repetitive refrigeration of Synchron aqueous calibrators may facilitate crystal formation. When
removed from refrigerated storage, these calibrators should remain at room temperature. After the
calibrator is opened it is stable for the period claimed in the accompanying package insert.

Bar Code Label Precautions

A misread label can cause one sample ID to be read as another. The laboratory’s process for printing,
placing, and meeting all bar code specifications is important to achieve highly accurate readings.
Always follow the bar code label specifications to avoid misread labels.

viii A94067AC
 Safety Notice
Summary of Precautions

Beckman Coulter Microtube Precautions

• Beckman Coulter Microtubes are designed for use on specific Synchron systems. Using the
appropriate Microtube is essential for proper system operation.
• The sample height in the Microtube is critical for correct sample aspiration on all Synchron
systems.
• The use of non-Beckman Coulter, third party Microtubes, which have not been designed and
tested on Synchron Systems may result in system damage and/or short sampling.

Biohazard Precautions
All biohazard precautions should be observed when doing maintenance, service, or troubleshooting
on the system. Always wear appropriate personal protective equipment, and wash hands after
working on contaminated portions of the system.

Blood Barrier Collection Tube Precautions

When blood collection tubes that contain physical barriers are used, extra care should be exercised
to ensure that the barrier is tightly packed. Loose particles from the barrier could coat or plug the
sample probe, flow cell, chemistry modules, electrolyte injection cup (EIC), or cuvette wash station.

BUNm/UREAm Electrode Precautions

To prevent damage to the BUNm/UREAm electrode, do not insert the stir bar removal tool,
applicator stick, or any other object into the BUNm/UREAm cup unless the electrode has been
removed. Remove the electrode before you remove the stir bar.

CC Subsystems Priming Precautions

If any two of the CC Subsystem items are selected, all three are primed automatically. Make sure
that all three areas are ready to be primed.

CO2 Membrane Replacement Precautions

Do not touch the membrane surface when installing the quad-ring.

Covers, Doors and Shields Precautions

To ensure optimum performance of the system, operate the system with reagent doors and all
shields and covers in place. To prevent possible motion errors, verify the proper positioning of any
removed and reinstalled cover or shield. Failure to properly seat covers could lead to erroneous
results.

A94067AC ix
 Safety Notice
Summary of Precautions

CTS (Closed Tube Sampling) Cap Piercer Precautions

Use only validated sample containers with the CTS to avoid level sense errors.

CTS Tracking Loss Precautions

For systems with 1-Blade CTS, if there is an unusual loss of network communication, follow the
instructions in the message that appears.

• A normal shutdown or reboot does NOT give this CTS message.

• When there is no CTS Tracking, if the cap were kept on a previously-pierced tube:
— it would be pierced again and
— pieces of rubber could fall into the sample.

• A notification appears when full CTS Tracking is restored.

Diethylamine HCL and the Calcium ISE Precautions

Do not use controls containing diethylamine HCL. This adversely affects the calcium Ion-Selective
Electrode (ISE).

Electrostatic Discharge (ESD) Precautions

To prevent damage due to electrical static discharge (ESD), always wear the wrist ground strap
when directed to in a procedure.

Environmental Conditions Precautions

Changes in ambient temperature and environmental conditions may result in a "reference drift"
message. In this case, the electrolyte chemistries must be recalibrated.

Minimize laboratory temperature fluctuations as ISE recovery may drift from the time of
calibration to the time the sample is tested. Reference the table below. Should your laboratory
experience excessive temperature fluctuations, more frequent calibrations may be required.

Temperature Effect on Recovery After Calibration

Temperature effect on Sodium Chloride Potassium CO2 Calcium

recovery after calibration
Temperature increases -0.6 mmol/L -0.4 mmol/L Not -0.5 mmol/L +0.06 mg/dL
after calibration per °C per °C significant per °C per °C
Temperature decreases +0.6 mmol/L +0.4 mmol/L Not +0.5 mmol/L -0.06 mg/dL
after calibration per °C per °C significant per °C per °C

x A94067AC
 Safety Notice
Summary of Precautions

Fibrin Clots Precautions

Samples should be free of all visible fibrin. Clots could coat or plug the sample probes, flow cell,
chemistry modules, electrolyte injection cup (EIC), or cuvette wash station leading to instrument
malfunction and/or short sampling.

ISE Reagent Precautions

Failure to operate the system with sufficient ISE reagent causes erroneous chemistry results. In
some cases, results are obtained without reagents. Therefore, before starting a run, make sure that
sufficient reagent is available to complete the run.

MC Reagent Stir Bar Precautions

When cleaning the MC Reagent Lines, Cups, and Stir Bars, the stir bar may rise in the cup due to air
accumulation in the lines. Verify that the stir bar is positioned down into the bottom of the cup.

Motion Error Precautions

If the same motion error occurs repeatedly, refer to the instructions in the correct section of
CHAPTER 5, Troubleshooting, in this manual and in the Troubleshooting chapter in the UniCel DxC
Synchron Clinical Systems Instructions For Use. If the motion error continues, contact your
Beckman Coulter representative.

Narrow Margin Bar Code Precautions

The sample bar code reader on the DxC System can read narrow-margin bar codes. Because of the
sensitivity needed to read narrow-margin bar codes, the labels must be high quality. They must be
free from smudges, spots or other imperfections. An imperfection could be read as part of the
Sample ID. This could cause an inaccurate read of the bar code.

Patient Results
Patient results should be reviewed using delta checks. Be aware of and question sequential
abnormal results.

Printed Reports Precautions

Based on the system’s units/precision setup, a result may be printed as either “high” or “low” even
though the value on the report is within the defined limits. This is due to the rounding of results.
For example, a potassium result of 5.14 mmol/L may be printed as 5.1 mmol/L in the “High” Result
column in a patient report when its reference range is defined as 3.5 to 5.1 mmol/L. The potassium
result of 5.14 mmol/L is greater than the upper reference range limit of 5.10 mmol/L but the value
printed is rounded to 5.1 mmol/L due to the units/precision set up on the system.

A94067AC xi
 Safety Notice
Summary of Precautions

Racks Replacement Precautions

Racks should be replaced every five years. Damaged racks should not be used on the system or in
the SPINCHRON Centrifuge.

Ratio Pump Quad-Ring Replacement Precautions

Be careful not to twist quad-rings or O-rings during installation, as this could result in reagent
leakage or ratio pump failure.

Reagent Volume Precautions

Check reagent volumes before you start a run. Failure to operate with sufficient reagent causes
erroneous chemistry results. In some cases, results are obtained without proper amounts of
reagents in the modules. Therefore, before you start a run, make sure that sufficient reagent is
available to complete the run.

Modular chemistry reagent containers should not be handled while the system is performing
modular chemistry measurements.

The use of expired reagents may cause erroneous results.

Residual Blood Contamination Precautions

Before you place your validated closed tubes on the DxC System, check the top of the cap for any
residual blood. Residual blood contamination into the sample could affect results. If blood is
present, remove it by using a cotton-tipped applicator stick moistened with DI water. When
running in the CTS mode, if tubes off-loaded from the UniCel DxC Systems have water or droplets
of water on the caps, disable the CTS and the contact the Beckman Coulter Support Center.

NOTE Oil on a cap is normal.

Reuse of Sample ID Precautions

If your LIS or normal workflow requires the reuse of sample IDs, the sample programming should
be cleared from the DxC at a time interval that is less than the shortest time of sample ID reuse.
Failure to observe this warning causes new requests to be merged with tests from incomplete
samples that previously used that ID.

Sample Bar Code Reader Precautions

Do not tamper with or remove the housing of the Sample Bar Code Reader.

xii A94067AC
 Safety Notice
Summary of Precautions

Sample Integrity
To assure good sample integrity, review pre-analytical sample procedures with your nursing,
phlebotomy and laboratory staff. Follow your tube manufacturer’s handling procedures. Contact
the sample tube manufacturer for educational materials and training.

Sample Syringe Replacement Precautions

When installing the syringes, do not mix the two different syringe sizes. The MC and CC sample
syringes (100 µL) are located on the back wall of the instrument. The CC reagent syringe (500 µL) is
located on the right side of the instrument.

Samples NOT Received by Host Precautions

Do not clear samples until results are received at the host or printed. Clearing samples manually or
through host programming, may cause results to be received at the host and printed at the DxC
without the sample ID. Depending on the host implementation, this can cause lost sample results or
sample results which merge with other sample results producing duplicate tests or added tests.

Sample Use Precautions

Do not use the same sample run on a DxC system for analysis of analytes for which a small quantity
of carryover could greatly increase the results (for example, TBhCG).
If your system has a Closed Tube Sampling (CTS) option, place low volume samples in a nesting cup
in a tube using a reserved rack to prevent motion errors.

System Backup Precautions

If you use a diskette to back up the system, after you insert the diskette into the disk drive and select
OK when prompted, the system prepares the diskette by ERASING it before copying data. Be sure
the diskette does not contain critical data that is not available from another source.

If you are using a USB device, the system overwrites any existing backup files on the device.

System Configuration Change Precautions

Changes to the System Configuration Data should only be done at the request or at the direction of
Beckman Coulter, Inc. Entry of incorrect information leads to system errors.

System Restore Precautions

System Parameter and Alignment data can be restored from external media onto the system;
however, performing the Restore function deletes some or all files (depending on the areas
restored) from the hard drive.

A94067AC xiii
 Safety Notice
Summary of Precautions

Transferring Information to or from External Media

When you use external media to transfer information to or from the DxC system, insure that only
the media you intend to use is inserted in a drive. The DxC system searches first for a USB device,
then for a CD, and then for a diskette. When it finds a device, it stops searching, even if the device
does not or cannot hold the information required. For example, if you have backup information on
a diskette, but a CD is also inserted in the CD drive, the system cannot find the information on the
diskette because it stops searching when it locates the CD, even if the CD does not contain the
backup information.

When you export information from the DxC console to a USB device, you must transfer the
information to a different PC. To view the alignment, system parameter, or QC archive files, you
must copy the appropriate information from the storage PC and transfer it back to the DxC console.

When you download information to USB, the DxC system uses the same file names each time it
downloads data. It will overwrite existing files on a USB device. To prevent overwriting the files on
the storage PC, create a directory structure, for example:

• DxC QC Archive Data-Instrument Name

— Date 1
— Date 2
— Date 3

Store the identically-named files under the individual dates.

NOTE Beckman Coulter recommends that you use a different USB device for each instrument. Do not alter
any file name or content on files downloaded to USB devices. If a file or a file name is edited, the file
cannot be uploaded to the instrument if it is needed later.

Urine Sample Precautions

After analysis of ten consecutive urine electrolytes, run one replicate of electrolytes on Synchron
AQUA CAL 2 in the serum mode. This minimizes the potential for chloride drift due to matrix effects
of urine samples.

xiv A94067AC
 Safety Notice
Hardware Symbols and Labels

Hardware Symbols and Labels

Introduction
This section briefly describes symbols and labels used on the DxC Systems. They are affixed to the
appropriate components of the system.

Instrument Power Switch, ON

This symbol located on the main power switch indicates that the analyzer power is ON when this
portion of the switch is in the down position.

Instrument Power Switch, OFF

This symbol, also located on the main power switch, indicates that the analyzer power is OFF when
this side of the switch is in the down position.

Instrument or Printer Power Switch, ON

This symbol is located on the analyzer and printer power switch. When the portion of the switch
with this symbol on it is in the down position, power to the monitor or printer is ON.

A94067AC xv
 Safety Notice
Hardware Symbols and Labels

Monitor Switch, ON/OFF

This symbol is located on the monitor power switch. A green light to the left of this symbol indicates
the power is ON.

CPU Power OFF Switch

This symbol is located on the face of the Computer (CPU) unit and indicates the OFF state when
pressed.

Primary Electrical Ground

This symbol is used to indicate an electrical ground.

Keyboard Connection
This symbol is found above the connection between the computer and the keyboard.

Can Hold This Object Here

This black symbol, located on the bottom of each sample and reagent probe assembly, indicates that
this area may be handled to rotate the probe.

xvi A94067AC
 Safety Notice
Hardware Symbols and Labels

Do Not Hold This Object Here

This red symbol, located on the top of each sample and reagent probe assembly, indicates that this
area may not be handled.

Mouse Port Connection

This symbol is found next to the connection between the computer and the mouse port.

High Voltage Electric Shock Risk

This symbol indicates high voltage is present and /or there is a risk of electric shock when working
in this area.

CAUTION
This symbol indicates a caution message and is followed by an explanation or other symbols that
define the caution (see examples below).

A94067AC xvii
 Safety Notice
Hardware Symbols and Labels

CAUTION Operate with All Covers in Place

This symbol is located on top of the work surface cover and the cover of an optional Cap Piercer. It
indicates a caution to operate only with all covers in place to reduce risk of personal injury or
biohazard. Failure to properly seat covers could lead to erroneous results.

CAUTION
TO REDUCE RISK OF PERSONAL INJURY,
OPERATE ONLY WITH ALL COVERS IN PLACE.
456161-B

A011459L.EPS

General Biohazard
These caution symbols indicate biohazardous risk from possible patient specimen contamination.

A011460L.EPS

Laser Bar Code Caution

A label reading, "CAUTION CLASS 2 LASER LIGHT WHEN OPEN. DO NOT STARE INTO BEAM" is placed
near any opening through which a bar code reading beam emits. Do not stare into beam.

CAUTION
CLASS 2 LASER LIGHT WHEN OPEN
DO NOT STARE INTO BEAM
B08479-AA

Sharp Objects Caution

A label reading, "CAUTION. SHARP OBJECTS - REFER SERVICING AND MAINTENANCE TO QUALIFIED
SERVICE PERSONNEL." is found on top of the optional cap piercing hardware which is located
underneath the removable cover of the cap piercing tower.

CAUTION
SHARP OBJECTS - REFER
SERVICING AND MAINTENANCE TO
QUALIFIED SERVICE PERSONNEL.
A012936L.EPS

xviii A94067AC
 Safety Notice
Hardware Symbols and Labels

ISE Cover Caution

A label reading, "THE ISE COVER SHOULD REMAIN IN PLACE DURING SYSTEM OPERATION." is
placed on top of the ISE module frame under the ISE cover to indicate that the ISE cover should
remain in place during system operation. Failure to properly seat covers could lead to erroneous
results.

THE ISE COVER SHOULD REMAIN IN PLACE DURING SYSTEM OPERATION.

471830-AA

A012937L.EPS

Moving Parts Caution

A label reading, "CAUTION PARTS MOVE AUTOMATICALLY" is placed inside the offload track, on
the left side of the back wall.

CAUTION
PARTS MOVE
AUTOMATICALLY

A015047L.EPS

MC Door Caution
A label reading, "THIS DOOR SHOULD REMAIN CLOSED DURING SYSTEM OPERATION." is found on
the top edge of the left hand (MC reagent) door and indicates that the door should remain closed
during system operation.

THIS DOOR SHOULD REMAIN CLOSED DURING SYSTEM OPERATION.

471831-AA

A012938L.EPS

A94067AC xix
 Safety Notice
Hardware Symbols and Labels

Laser Certification Label

This label is found on the back, bottom edge of the system. It provides information about the laser.

CLASS 1 LASER PRODUCT

COMPLIES WITH 21 CFR 1040.10 AND 1040.11
EXCEPT FOR DEVIATIONS PURSUANT TO
LASER NOTICE NO. 50 DATED JUNE 24, 2007
MANUFACTURED

LABEL P/N B09250AB

Beckman Coulter, Inc. MADE IN U.S.A. MARCA REG

Read Manual Caution

A label reading, "CAUTION - READ MANUAL BEFORE OPERATING." is found on the hydropneumatics
behind the center door and recommends the operator read the manuals before operating the
system.

CAUTION - READ MANUAL

BEFORE OPERATING
ATTENTION - CONSULTER LA NOTICE
AVANT DE FAIRE FONCTIONNER.
270-455774-A
A012939L.EPS

Rack Loading Label

This label is found to the right of the Run and Priority Load buttons and indicates the correct
position of a rack for placement into the autoloader.

xx A94067AC
 Safety Notice
Hardware Symbols and Labels

Ethernet/Serial Port Label

This label is found on the right side of the system and identifies connections for the Ethernet and
serial ports.

SERIAL PORT ETHERNET

A012942L.EPS

Fluid Interface Label

This label is found on the center, back, bottom edge of the system. It identifies inlet and outlet ports
on the system.

136

WASTE B D. I. WATER INLET

SENSOR MAX. PRESS. 100 PSI (689 kPa)

128 137

WASTE B WASTE OUTLET D.I. FIBER

OUTLET

A012943L.EPS

A94067AC xxi
 Safety Notice
Hardware Symbols and Labels

Recycling Label
This symbol is required in accordance with the Waste Electrical and Electronic Equipment (WEEE)
Directive of the European Union. The presence of this marking on the product indicates:

1. the device was put on the European Market after August 13, 2005 and
2. the device is not to be disposed of via the municipal waste collection system of any member
state of the European Union.

A016608L.EPS

It is very important that customers understand and follow all laws regarding the proper
decontamination and safe disposal of electrical equipment. For Beckman Coulter products that
have this label please contact your dealer or local Beckman Coulter office for details on the take
back program that will facilitate the proper collection, treatment, recovery, recycling and safe
disposal of device.

Restriction of Hazardous Substances (RoHS) Labels

These labels and materials declaration table (the Table of Hazardous Susbtances Name and
Concentration) are to meet People's Republic of China Electronic Industry Standard SJ/T11364-2006
"Marking for Control of Pollution Caused by Electronic Information Products" requirements.

RoHS Caution Label

This logo indicates that this electronic information product contains certain toxic or hazardous
elements, and can be used safely during its environmental protection use period. The number in the
middle of the logo indicates the environmental protection use period for the product. The outer
circle indicates that the product can be recycled. The logo also signifies that the product should be
recycled immediately after its environmental protection use period has expired. The date on the
label indicates the date of manufacture.

xxii A94067AC
 Safety Notice
Hardware Symbols and Labels

RoHS Environmental Label

This logo indicates that the product does not contain any toxic or hazardous substances or
elements. The "e" stands for electrical, electronic and environmental electronic information
products. This logo indicates that this electronic information product does not contain any toxic or
hazardous substances or elements, and is green and is environmental. The outer circle indicates
that the product can be recycled. The logo also signifies that the product can be recycled after being
discarded, and should not be casually discarded.

A94067AC xxiii
 Safety Notice
Hardware Symbols and Labels

xxiv A94067AC
 Contents

Revision History, iii

Safety Notice, v
CHAPTER 1: General Information, 1-1
General Information, 1-1

CHAPTER 2: Theory of Operation, 2-1

Operational Overview, 2-1
Cartridge Chemistry: Sample and Reagent Processing, 2-3
Modular Chemistry: Sample and Reagent Processing, 2-6
Cartridge Chemistry: Principles of Measurement, 2-10
Modular Chemistry: Principles of Measurement, 2-15
Modular Chemistry: Calibration Theory, 2-16
DxC Bar Code Reading System, 2-20
Bar Code System Components, 2-22
Bar Code Labels, 2-24

CHAPTER 3: Detailed System Setup, 3-1

Overview, 3-1
Auto Serum Index/ORDAC, 3-3
Configuring the Chemistry Menu, 3-5
Setting the Default Sample Type, 3-9
Date/Time Setup, 3-9
Demographics Setup, 3-14
Patient Results - Immediate Reporting Setup, 3-15
Panels, 3-16
Replicates Setup, 3-20

xxv
 Contents

Report Setup, 3-21

Reportable Ranges Setup, 3-34
Reference/Critical Ranges Setup, 3-38
Sample Comments Setup, 3-45
Special Calculations Definition, 3-46
Timed Urine and Creatinine Clearance Results, 3-49
Creatinine Clearance Report Format, 3-54
Version Information, 3-55
Units/Precision Setup, 3-55
User Defined Chemistries Setup, 3-57
Bar Code Setup, 3-57
Maximum Sample Program Age, 3-60
Reserved Racks Setup (DxC 600/800 and DxC 600i), 3-61
Reserved Racks Setup (Integrated Workstations), 3-63
Calculating Minimum Sample Volumes (Integrated Workstations), 3-74
Disable Service Monitor, 3-76
Host Communications, 3-76
Language/Keyboard Setup, 3-83
Printer Setup, 3-84
Service Setup, 3-85
System Configuration, 3-85
Version Upgrade, 3-86
Status Alarm/Annunciator, 3-86
Chemistry Update, 3-87
Auto Generation of Control, 3-87
Password Setup, 3-88

CHAPTER 4: Advanced Maintenance and User Servicing, 4-1

Overview, 4-1
Alkaline Buffer Peri-Pump Tubing, 4-1
Sample and Reagent Handling, 4-6
Hydropneumatics, 4-17
User Servicing, 4-26
Miscellaneous Procedures, 4-42

xxvi
 Contents

CHAPTER 5: Troubleshooting, 5-1

Advanced Troubleshooting, 5-1
Troubleshooting Flow Charts, 5-4
Troubleshooting Examples, 5-10
DxC Event Codes, 5-12
System Reboot or Shutdown, 5-14
Symptomatic Troubleshooting, 5-15
DxC Event Codes, 5-51

CHAPTER 6: System Tools and Alignment Procedures, 6-1

Access to Utilities Menu, 6-1
Diagnostics, 6-1
MC Chemistry Sample Crane: Level Sense Test, 6-2
MC Chemistry Sample Crane: Obstruction Detection, 6-4
MC Chemistry Sample Crane: Probe Motion Test, 6-5
MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics
Test, 6-7
CC Chemistry Sample Crane: Level Sense Test, 6-11
CC Chemistry Sample Crane: Sample Mixer Spin Motor Test, 6-12
CC Chemistry Sample Crane: Obstruction Detection, 6-14
CC Chemistry Sample Crane: Probe Motion Test, 6-15
CC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics
Test, 6-17
Autoloader Test: Sample Bar Code Reader Test, 6-18
Autoloader Test: Motion Test, 6-20
Reagent Cranes: Probe A/B Level Sense Test, 6-23
Reagent Cranes: Reagent Mixer Spin Motor Test, 6-24
Reagent Cranes: Probe A/B Motion Test, 6-26
Reagent Cranes: Reagent Crane Fluidics Test, 6-28
Reagent Carousel: Reagent Carousel Motion Test, 6-30
Reaction Carousel: Reaction Carousel Temperature Test, 6-31
Cuvette Wash: Cuvette Wash, Rinse, and Vacuum Test, 6-31
Photometer System: Lamp Alignment and Power, 6-32
Photometer System: Cuvette Center Alignment, 6-34
Photometer System: Lamp Calibration, 6-35

xxvii
 Contents

Photometer System: Wavelength Accuracy and Optical Linearity Test, 6-37

Photometer System: Flash Lamp Power Supply Test, 6-37
Photometer System: Flash Encoder Test, 6-37
Photometer System: Smart Module and Preamp Test, 6-38
LPIA System: Cuvette Center Alignment, 6-38
Photometer System: Photometric Performance Diagnostics, 6-40
Photometer System: LED DAC Setting, 6-42
Hydropneumatic System: Vacuum and Air Pump Test, 6-44
Hydropneumatic System: Float Switch Test, 6-45
Hydropneumatic System: Hydro Valves Test, 6-47
ISE Module System - Analog/adc Board Test: Continuous/40 Seconds ISE
Preamp Board Test, 6-48
Modular Cup: ADC/Analog Board Test, 6-48
Modular Chemistry System: Temperature Test, 6-49
Chemistry Module: MC Cup Module Valve and Reagent Pump Test, 6-49
Valve and Fluidics: Mixer Fluidics Test, 6-49
Valve and Fluidics: Cap Piercer Fluidics Test, 6-50
Valve and Fluidics: MC and CC Sample Crane Valve and Fluidics Test, 6-52
Valve and Fluidics: MC Cup Module Valve and Reagent Pump Test, 6-53
Valve and Fluidics: Hydro Valves Test, 6-53
Valve and Fluidics: Reagent Crane Fluidics Test, 6-53

Part A Alignment, 6-55

Alignment Functional Areas and Functions, 6-55
Align All, 6-57
Align All: CC Reagent Syringe & A/B Switch Home, 6-59
Align All: CC Sample Syringe Home, 6-60
Align All: MC Sample Syringe Home, 6-60
Reaction Carousel, 6-61
Cuvette Wash Station, 6-62
Reagent Carousel, 6-62
Sample Carousel, 6-63
Sample Rack Handling, 6-64
Sample Rack Bar Code Reader, 6-65
Cap Piercer, 6-65

xxviii
 Contents

CC Sample Crane or Probe, 6-66

CC Sample Crane Smart Module (B2), 6-67
MC Sample Crane or Probe, 6-68
MC Sample Crane Smart Module (52), 6-69
Reagent A Crane or Probe, 6-69
Reagent A Crane Smart Module (C2), 6-70
Reagent B Crane or Probe, 6-71
Reagent B Crane Smart Module (C3), 6-72
CC Sample Mixer Crane or Body, 6-72
CC Sample Mixer Smart Module (B3), 6-73
Reagent Mixer Crane or Body, 6-74
Reagent Mixer Smart Module (C1), 6-75

Part B Performance Verification Tests (PVTs), 6-81

PVT Functional Areas and Their Purposes, 6-81
Wash Station Test (PVT2): Wash Station Cuvette Dryness Test, 6-83
Carryover Tests (PVT3): Cuvette Wash Station Carryover, 6-84
Carryover Tests (PVT3): Reagent Probe Carryover, 6-86
Carryover Tests (PVT3): CC Sample Probe Carryover, 6-88
Carryover Tests (PVT3): CC Mixer Paddles Carryover, 6-90
Precision Tests (PVT5): Normal Precision Test, 6-91
Precision Tests (PVT5): On-Line Dilution Precision Test, 6-93
Precision Tests (PVT5): CC Sample Precision Test, 6-95

CHAPTER 7: Schematic Diagrams, 7-1

Overview, 7-1
ISE Flow Diagram Schematic, 7-3
MC Hydropneumatic Diagram Schematic, 7-5
Wash Station Assembly Schematic, 7-7

CHAPTER 8: DxC System Parts List, 8-1

Introduction, 8-1

Index
Related Documents

xxix
 Contents

xxx
 CHAPTER 1

General Information

General Information

Intended Use
The UniCel DxC Synchron Clinical Systems are fully automated, computer-controlled clinical
chemistry analyzers designed for the in-vitro determination of a variety of general chemistries,
therapeutic drugs, and other chemistries. Analysis can be performed on serum, plasma, urine, or
cerebrospinal fluid (CSF) and whole blood (sample type is chemistry dependent).

Scope of This Manual

This reference manual covers detailed operating instructions, maintenance guidelines, and
troubleshooting instructions for UniCel DxC Systems. The reference manual is intended to provide
additional information for the system user. For basic instructions, refer to the UniCel DxC Synchron
Clinical Systems Instructions For Use manuals. Medical and diagnostic interpretation, or the clinical
significance of chemistries or assays are not discussed.

IMPORTANT Manual Conventions, How to Use this Manual, Summary of Hazards and Precautions, and
System Symbols and Labels are the same as described in the UniCel DxC Synchron Clinical Systems
Instructions For Use manuals in the Safety Notice section.

Customer Support Center

For systems installed in the U.S. and Canada, contact the Beckman Coulter Support Center, and give
full details of the difficulty. Be sure to have the following available: system type and serial number.
Call (800) 854-3633 from anywhere in the continental United States, Alaska, Hawaii and Canada. The
Support Center number is available 24 hours, seven days a week for emergency telephone
assistance.

For international installations, contact the nearest Beckman Coulter Representative.

A94067AC 1-1
 General Information
General Information

1-2 A94067AC
 CHAPTER 2

Theory of Operation

Operational Overview

The UniCel DxC Synchron Clinical Systems Instructions For Use manuals provide a general theory of
operation. This chapter explains the theory of operation in greater detail.

Cartridge Chemistries (CC)

The optical system of the DxC System enables rate, endpoint, and nonlinear analysis to be
performed simultaneously. These analyses are referred to as cartridge chemistries (CC) because the
reagents are stored in cartridges housed in the reagent carousel.

Modular Chemistries (MC)

The DxC System also contains seven chemistry modules (see chart below), each of which is used in
the determination of eleven modular chemistries (MC), as follows.

Table 2.1 Methodology and Modules Used with Modular Chemistries

Chemistry Methodology Module

Sodium Ion selective electrode (ISE) ISE Flow cell
Potassium Ion selective electrode ISE Flow cell
Chloride Ion selective electrode ISE Flow cell
Carbon Dioxide pH electrode ISE Flow cell
Calcium Ion selective electrode ISE Flow cell
Urea Nitrogena Conductivity electrode Urea Nitrogen

Phosphorusa Colorimetric Phosphorus

Creatininea Colorimetric Creatinine

Glucose Oxygen sensor Glucose
Total Proteina Colorimetric Total Protein

Albumina Colorimetric Albumin

a. DxC 800 only

A94067AC 2-1
 Theory of Operation
Operational Overview

Chemistry Scheduling
In addition to the continuous load of routine samples, STAT samples can be programmed or added
while the system is running. The samples placed on the system are prioritized and run based on the
chemistries programmed. The prioritization schedule of the samples programmed occurs at sample
bar code read. The priorities are as follows:

Table 2.2 Priorities of Programmed Samples

Priority Description
1 STAT samples not requiring calibration
2 Critical Results Rerun
3 Calibrators
4 STAT samples requiring calibration
5 Routine samples and controls

Also note:

• Within any single sample, programmed chemistries are scheduled for optimal throughput such
that chemistries with the longest assay (reaction) time are run first.
• When a calibration is requested while the system is in operation, the scheduler will continue to
use the previous calibration for that reagent cartridge until the rack containing the calibrators
has been loaded onto the sample carousel. Once loaded, the calibrators are prioritized and
processed so that all subsequent tests for that reagent are based on the new calibration.
• Once the tests have been processed, the sample reports are printed in the order completed. If
a test cannot be run, it is removed from the list and flagged on the printed report.

2-2 A94067AC
 Theory of Operation
Cartridge Chemistry: Sample and Reagent Processing 2

Cartridge Chemistry: Sample and Reagent Processing

During operation, a number of events occur simultaneously and are under direct control of the
instrument microprocessors. The sequence of events involved in processing cartridge chemistry
samples and reagent are explained in the following paragraphs.

Analytical Spin Cycle

The analytical spin cycle consists of a 3-second rotational phase and a 5-second stationary phase.
At the completion of the spin cycle, each cuvette is indexed two and one-half turns plus one cuvette
position, counter-clockwise. A single cuvette can rotate around the entire circumference in
approximately 20 minutes, moving through the reagent and sample addition stations, the
incubation phase, and the wash station, where the cuvettes are prepared for the next sequence of
analyses.

Rotational Phase
A rotational phase involves the counter-clockwise rotation of the 125-position cuvette reaction
carousel for 3 seconds, completing two and one-half turns. During this time, each cuvette passes
through the optics station where absorbance readings for active cuvettes are measured,
polychrome-corrected, and recorded to a maximum of ten different wavelengths.

Stationary Phase
A stationary phase occurs in the 5-second interval between each 3-second rotational phase. The
following occurs during the stationary phase:

• cuvette washing
• reagent addition and mixing
• sample addition and mixing

Cuvette Washing
Cuvettes are washed at the completion of the reaction. If the system has been in Standby for 12 or
more hours, or if the system has gone through a reboot process, the cuvettes are processed again
by the wash station.

Each of the four cuvette wash probes provides a separate function simultaneously. At the beginning
of the wash procedure, the probes are lowered into separate cuvettes. When a cuvette has passed
through the four wash stages, it is ready to be used for analysis.

A94067AC 2-3
 Theory of Operation
Cartridge Chemistry: Sample and Reagent Processing

Table 2.3 Four Cuvette Wash Stages

Stage Description
1 Probe 1:
• removes the reaction products
• adds wash solution
The reaction products can be routed to a separate waste container for Waste B collection if
local regulations require treatment.
2 Probe 2:
• removes the wash solution
• adds a second measure of wash solution
3 Probe 3:
• removes the wash solution
• adds deionized water
While the cuvette spins with deionized water, the cuvette is checked for cleanliness by
taking absorbance readings. If the cuvette does not pass the cleanliness check, it is not
used.
4 Probe 4 removes the deionized water using a vacuum.
This probe is equipped with a special, square wiper-nozzle tip which serves to remove the
deionized water adhering to the inner walls.

Reagent Addition
Once a clean cuvette is indexed into position, the reagent addition sequence is initiated. The two
reagent probes work in tandem; each has its own collar wash. While one probe is delivering reagent
to the cuvette, the other can be aspirating reagent from the cartridge for the next cuvette. The
sequence of reagent delivery follows.

Table 2.4 Sequence of Reagent Delivery for Cartridge Chemistry

Stage Description
1 One of the two reagent probes rotates into a position directly above the reagent carousel.
2 The reagent carousel rotates the designated reagent cartridge into position for pickup.
3 The probe aspirates a 6 µL air slug and then lowers into the first reagent cartridge
compartment.
The air slug serves to separate the deionized water in the pickup line from the reagent.
4 The probe lowers into the reagent at a predetermined depth derived from reagent inventory.
Level sense verifies that reagent is present and the probe aspirates the appropriate volume.
5 The probe then retracts from the cartridge and draws in a 3 µL air slug.
6 The exterior surface of the probe is vacuumed as it moves into the collar wash.
7 If the chemistry requires a second reagent, the probe rotates to the second reagent
compartment and aspirates the appropriate volume.
8 The probe retracts from the cartridge and draws in a 3 µL air slug.

2-4 A94067AC
 Theory of Operation
Cartridge Chemistry: Sample and Reagent Processing 2

Table 2.4 Sequence of Reagent Delivery for Cartridge Chemistry (Continued)

Stage Description
9 The exterior surface of the probe is vacuumed as it moves into the collar wash.
10 The probe then rotates to a cuvette, lowers into the cuvette, and dispenses the reagent(s).
11 Once the reagent has been dispensed, the probe rises from the cuvette.
12 The reagent mixer lowers into the cuvette and is activated for approximately 1.0 second.
13 After dispensing is completed, the reagent probe is positioned over the wash cup and the
collar wash cleans the exterior probe surface. An intermixed, air bubbles/wash solution
stream cleans the interior surface.

Sample Addition
Once reagent addition has occurred, the cuvettes continue to index towards the sample addition
station. The addition of sample to the reaction cuvette occurs 3 minutes after reagent addition. An
additional delay of up to 3 minutes may occur when three-component or triggered chemistries are
being run (refer to "Triggered Chemistries" in this section). During this time, the dispensed reagent
equilibrates to +37ºC within the temperature-controlled reaction carousel where reagent blank
readings are performed. The sequence of sample addition follows.

Table 2.5 Sequence of Sample Addition for Cartridge Chemistry

Stage Description
1 At the appropriate scheduled interval, the sample carousel rotates and aligns the designated
rack into position for aspiration.
2 The sample probe rotates to the sample carousel cup position and aspirates a 3 µL air slug.
The air slug serves to separate the deionized water in the pickup line from the sample.
3 The probe lowers into the sample until the level sense mechanism detects the surface.
4 The probe aspirates the appropriate volume of sample required for a test in addition to a 2 µL
scrub sample (4 µL from a closed thick-stopper tube).
5 The probe rises from the sample. The exterior surface is vacuumed and the level sense
mechanism resets.
6 The probe lowers a second time to the point of sample aspiration. The level sense is activated.
If no sample is detected on the second dip, the test result is not reported and the operator is
alerted to a NO SAMPLE DETECTED condition. This process ensures that there was sufficient
sample aspirated (at Step 4) to complete the test.
7 After successful sample aspiration, the probe discards 1 µL of scrub sample into the collar wash
and the exterior surface is vacuumed.
8 The sample probe rotates and lowers into a cuvette. Level sense is activated and the
appropriate volume of sample is dispensed.
If no reagent is detected at sample inject, the test is not reported.

A94067AC 2-5
 Theory of Operation
Modular Chemistry: Sample and Reagent Processing

Table 2.5 Sequence of Sample Addition for Cartridge Chemistry (Continued)

Stage Description
9 The probe discards an additional 1 µL scrub sample and a 3 µL air slug into the collar wash and
the exterior surface is vacuumed. During this time the sample mixer rotates to the cuvette,
where it is lowered and activated for a period of 1.0 second.
10 The mixer rises from the cuvette and rotates to the wash cup for cleaning.

Triggered Chemistries
A triggered reaction begins with a component, such as a sample, substrate, activator, conjugate, or
antibody. The active reagent component needs to be added after sample and primary reagent have
been pre-incubated. With the addition of this last reagent component, the reaction is triggered and
the reaction response can be measured.

On-Board Sample Dilution

Certain cartridge chemistry analyses require the sample to be diluted before analysis. These
chemistries include some urine and immunoprotein analyses or chemistries using the ORDAC
function. The UniCel DxC performs these sample dilutions on board automatically, using either a
special sample diluent cartridge or one of the cartridge compartments. For additional information,
refer to the appropriate Chemistry Information Sheet in the Synchron Clinical Systems Chemistry
Information Sheets.

Modular Chemistry: Sample and Reagent Processing

There are eleven modular chemistries available on the DxC 800 System and 6 modular chemistries
available on the DxC 600:

• sodium (NA)
• potassium (K)
• chloride (CL)
• carbon dioxide (CO2)
• total calcium (CALC)
• glucose (GLUCm)*
• urea nitrogen (BUNm or UREAm)
• creatinine (CREm)
• total protein (TPm)
• albumin (ALBm)
• phosphorus (PHOSm)

* GLUCm is the only cup chemistry available on the DxC 600.

2-6 A94067AC
 Theory of Operation
Modular Chemistry: Sample and Reagent Processing 2

Patient samples, controls, and calibrators programmed for these tests are processed in a manner
different from cartridge chemistry processing.

There are two separate cycles for modular sample handling:

1. Sample is delivered to cup modules in the following order: phosphorus, glucose, creatinine,
total protein, and albumin.
2. Sample is delivered first to the electrolyte injection cup (EIC) and then to the urea nitrogen
module.

But, if certain errors occur during modular chemistry measurements, the above order of sample
delivery cycles can be reversed.

Cup Module Reagent Flow

Reagent handling is similar for glucose, urea nitrogen, total protein, and albumin. Phosphorus, and
creatinine include a water rinse between samples to eliminate sample carryover. The following
table provides a description of the two basic operations of reagent fill and drain.

Table 2.6 Reagent Fill and Drain for Modular Chemistries

Stage Description
1 The stir bar spins, the drain valve opens and the cup is drained of water or reagent by the
hydro vacuum. The drain valve closes and the stir bar stops.
2 The fill valve opens and the pump delivers the correct amount of reagent to the cup. The fill
valve closes and the stir bar spins.
Reagent temperature is regulated by a reagent preheater.

The system returns to Stage 1 after sample addition and reaction have taken place.

Refer to "5 Cup Module Sample Handling on the DxC 800" in this section for more details.

5 Cup Module Sample Handling on the DxC 800

Sample and reagent flow in the cup modules occurs in two cycles which take a total time of 40
seconds. The table below explains the sequence of flow for the following modular chemistries:

• glucose (GLUCm)
• creatinine (CREm)
• total protein (TPm)
• albumin (ALBm)
• phosphorus (PHOSm)

A94067AC 2-7
 Theory of Operation
Modular Chemistry: Sample and Reagent Processing

Table 2.7 Sequence of Flow for 5 Cup Modules

Stage Description
1 At the appropriate scheduled interval, the sample carousel rotates and aligns the designated
rack into position for aspiration.
2 The sample probe rotates to the sample carousel cup position and aspirates a 3 µL air slug.
The air slug serves to separate the deionized water in the pickup line from the sample.
3 The probe lowers into the sample until the level sense mechanism detects the surface.
4 The probe aspirates the appropriate volume of sample required for each test plus a 2 µL
scrub sample and a sample buffer of 2 µL per chemistry.
5 The probe rises from the sample and the level sense mechanism resets.
6 The probe lowers a second time to the point of sample aspiration. The level sense is
activated.
If no sample is detected, the test result is not reported and the operator is alerted to a NO
SAMPLE DETECTED condition. This process ensures that there was sufficient sample
aspirated (at Step 4) to complete the test.
7 After successful sample aspiration, the probe discards 2 µL of scrub sample (4 µL from a
closed thick-stopper tube) into the collar wash and the exterior surface is vacuumed.
8 The probe rotates to the modules in the following order: phosphorus, glucose, creatinine,
total protein, and albumin.
9 At each module, the probe lowers and the sample syringe pump injects the proper amount
of sample. The exterior surface is vacuumed after each module access. After the sample has
been dispensed into one of the cup modules, the 2 µL sample buffer is discarded during the
vacuum before the next sample dispense.
10 At the home position, the probe discards the remaining scrub/buffer sample in the collar
wash, and the exterior and interior of the probe are washed to prepare it for the next sample.
11 The sample-reagent mixture in each reaction cup is mixed thoroughly by a magnetic stir bar
that is driven by a stir bar motor under the cup.
12 Reagent blank and sample signals are monitored.
13 Using the fill/drain cycles, the system prepares for the next sample.
(Refer to "Cup Module Reagent Flow" in this section for more details.)

2-8 A94067AC
 Theory of Operation
Modular Chemistry: Sample and Reagent Processing 2

Urea Nitrogen (BUNm or UREAm) on DxC 800 and Electrolyte Module Sample and
Reagent Flow
Sample and reagent flow in the urea nitrogen (BUNm or UREAm) and electrolyte module occurs in
another cycle. The table below explains the sequence of flow.

Table 2.8 Sequence of Flow for the Urea Nitrogen and Electrolyte Module

Stage Description
1 At the appropriate, scheduled interval, the sample carousel rotates and aligns the designated
rack into position for aspiration.
2 The sample probe rotates to the sample carousel cup position and aspirates a 3 µL air slug.
The air slug serves to separate the deionized water in the pickup line from the sample.
3 The sample probe lowers into the sample until the level sense mechanism detects the surface
and aspirates 2 µL of sample buffer.
4 The sample probe aspirates the appropriate volume of sample required for a test in addition to
12 µL of sample.
• If urea nitrogen is ordered, 10 µL of this sample is used for urea nitrogen and 2 µL is used
as a scrub sample.
• If urea nitrogen is not ordered, 12 µL of this sample is used as a scrub sample.
5 The sample probe rises from the sample and the level sense mechanism resets.
6 The sample probe lowers a second time to the point of sample aspiration. The level sense is
activated.

NOTE If no sample is detected on the second dip, the test result is not reported and the
operator is alerted to a NO SAMPLE DETECTED condition. This process ensures that there
was sufficient sample aspirated (at Step 4) to complete the test.
7 After successful sample aspiration, the probe discards a scrub sample and the exterior surface
is vacuumed.
• If urea nitrogen is ordered, 2 µL of scrub sample is discarded.
• If urea nitrogen is not ordered, 12 µL of scrub sample is discarded.
8 The sample probe rotates to the EIC.
9 The probe lowers to make a seal within the EIC and the peristaltic pump starts to supply
alkaline buffer to the CO2 electrodes.
The alkaline buffer reagent is recycled into the reagent bottle through the action of the
peristaltic pump and gravity drain line.
10 Electrolyte buffer is then delivered to the EIC to be mixed with the 40 µL of sample.
40 µL of sample is required for any combination of electrolyte tests (single vs. multiple).
11 Sample diluted 1:33 with electrolyte buffer is sent to the flow cell for analysis of Na, K, Ca, and
Cl. It is then diluted in the flow cell with acid reagent (1.3:1) for measurement of CO2.
• The last 30% of this mixture is measured by the electrodes. The first 70% provides
additional washing action to prevent any possible sample carryover and allows the
electrodes to stabilize for accurate reading.
• Simultaneously, the electrolyte reference solution is measured at the sodium reference
electrode.

A94067AC 2-9
 Theory of Operation
Cartridge Chemistry: Principles of Measurement

Table 2.8 Sequence of Flow for the Urea Nitrogen and Electrolyte Module (Continued)

Stage Description
12 The alkaline buffer peristaltic pump is turned off after supplying approximately 2 mL of reagent
to the CO2 electrodes.
13 The hydro system delivers water to wash the EIC.
14 The peristaltic pump is activated to deliver alkaline buffer to the CO2 reference electrode.
Electrolyte reference solution and CO2 acid reagent are drawn into the ratio pump.
15 The electrolyte reference solution is sent to the flow cell and the sodium reference electrode to
be measured. This measurement of reference solution is used to compensate for temperature
and system drift.
16 After electrolyte sample injection, the flow cell solenoid valve closes and the sample crane
moves up. The EIC fills with water. The sample syringe pump moves up and pushes out a small
amount of sample into the collar wash.
17 The sample probe rotates to the BUNm (or UREAm) module on DxC 800 only.
18 At the BUNm (or UREAm) module, the probe lowers and the sample syringe pump injects the
proper amount of sample. Then exterior surface is vacuumed and the 2 µL sample buffer is
discarded. The probe is now ready for the next sample dispense.
19 The probe retracts from the BUNm (or UREAm) module and rotates to the home position.
20 At the end of the cycle, the exterior and interior of the probe are washed.

Cartridge Chemistry: Principles of Measurement

Endpoint Measurements
In endpoint reactions, the unknown concentration of the desired analyte in the sample can be
determined by measuring the final absorbance change produced when the chemical reaction has
reached completion. At completion, the amount of chromophore that has developed or reduced is
a function of the concentration of the analyte in the sample.

Endpoint chemistries are characterized by a large absorbance change after sample addition
reaching a steady-state plateau indicating the completion of the reaction. For many chemistries,
the final chromophore absorbance is compared with an initial baseline absorbance obtained in the
cuvette prior to sample addition (also referred to as a reagent blank). The difference between the
final absorbance and the reagent blank absorbance is then used in the final calculation of
concentration.

2-10 A94067AC
 Theory of Operation
Cartridge Chemistry: Principles of Measurement 2

Table 2.9 Reaction Types for Endpoint Chemistries

Reaction Type Description

Endpoint 1 Blank absorbance is not subtracted from reaction absorbance data.
Endpoint 2 Blank absorbance is subtracted from reaction absorbance data.
Endpoint 3 Blank absorbance is corrected for sample volume and then subtracted from
reaction absorbance data.

Figure 2.1 Typical Endpoint Reaction Curve

1. Timing Window
2. Absorbance
3. Time (Minutes)

A94067AC 2-11
 Theory of Operation
Cartridge Chemistry: Principles of Measurement

Rate Measurements
In rate chemistries, a series of measurements is recorded at specific time intervals while the
reaction is progressing. The rate of change in absorbance between successive measurements over
a period of time is a function of the concentration of the analyte. Typically, absorbance readings
are recorded during that time interval that exhibits the most linear portion of the reaction. (Refer
to Figure 2.2.)

Table 2.10 Reaction Types for Rate Chemistries

Reaction Type Description

Rate 1 Blank rate is not subtracted from reaction rate data.
Rate 2 Blank rate is subtracted from reaction rate data.
Rate 3 Blank rate is corrected for sample volume and then subtracted from reaction rate
data.

Figure 2.2 Typical Rate Reaction Curve

1. Timing Window
2. Absorbance
3. Time (Minutes)

2-12 A94067AC
 Theory of Operation
Cartridge Chemistry: Principles of Measurement 2

Optical Light Path

In each cuvette, photometric absorbance measurements of the reactants occur during every
analytical spin cycle. The xenon lamp of the photometer is synchronized to emit a flash of light as
each cuvette passes through the optics station. The optical light path for the LPIA module is a single
primary 940 nm wavelength that goes from the LED source directly through the sample to the
detector on the far side. The following table describes how this light is detected.

Table 2.11 The Light Path in the Photometer

Stage Description
1 Reflective optics focus and direct light from the arc lamp through an aperture, through the
cuvette and onto the entrance slit of the monochrometer.
2 After passing through the entrance slit, the light encounters a field lens that, in combination
with a downstream spherical mirror, images the aperture onto the diffraction grating to control
stray light.
3 The spherical mirror also collimates the light and directs it to the diffraction grating which
diffracts the beam into its constituent wavelengths.
4 These wavelengths leave the grating at different angles and then strike a second spherical
mirror that focuses the light onto the exit slits of the monochrometer after passing through
second-order filters.
5 The light is then detected by a silicon photodiode array.
Separate detectors are present to measure the following wavelengths:
340, 380, 410, 470, 520, 560, 600, 650, 670, and 700 nm.

Polychromatic Correction
The DxC System employs a correction technique that effectively eliminates errors caused by
characteristics of the:

• instrument (ex., lamp noise)

• sample (ex., interference)
• reagent (ex., outgassing)
• chromophore

This technique is based upon measurement of absorbances of the chromophore at secondary

wavelengths in addition to the primary analysis wavelength. This is accomplished by the
photometer assembly, which is capable of recording absorbances at a maximum of ten different
wavelengths simultaneously.
The number and selection of secondary wavelengths will vary depending on the properties of the
chromophore of interest. Any variation in intensity that occurs for a given flash also occurs at
nearly the same magnitude at the secondary wavelengths. This enables the variation to be
characterized statistically through the calculation of a correction coefficient. The appropriate
absorptivity can be derived and applied to the observed absorbance for the chromophore at each of
the analytic wavelengths to yield an accurate polychrome-corrected absorbance value proportional
to the concentration of the analyte.

A94067AC 2-13
 Theory of Operation
Cartridge Chemistry: Principles of Measurement

Results Calculations
Calculation of the final concentration of an analyte is derived from the reaction data recorded for a
given cuvette. Reaction data is based on the calibration factor for calibrated chemistries or the
calculation factor for non-calibrated chemistries. Analysis of cartridge chemistry results
encompasses several stages as outlined below.

Table 2.12 Stages of the Analysis of the Chemistry Results

Stage Description
1 In routine operation, absorbance readings for a limit of ten separate wavelengths can be taken
during each analytical spin cycle as the cuvettes pass through the photometer station. During
the rotational phase of the analytical spin cycle, two lamp flashes are used per cuvette. Each of
the absorbance readings is corrected for flash variation.
2 The two data points recorded from each spin cycle are stored in memory. A check is done to flag
any data point that deviates too far from the regression line. If a data point is found to exceed
predefined limits, error code data is stored which may be used in the generation of a flag.
3 The resultant data points are used to calculate the final concentration.
• For endpoint chemistries, results are calculated from the mean absorbance value observed
during the reaction read periods. The mean absorbance value is multiplied by the calibration
factor and the calibration offset is added to give the final result.
• For rate chemistries, the slope (the rate of change of absorbance) is multiplied by the
calibration factor and the calibration offset is added to give the final result.

Electronic Signal Processing

Electronic signal processing functions as follows.

Table 2.13 How the Electronic Circuits Process the Signals

Part Function
Signal Conditioners Each of the ten photodetector channels has a separate signal-conditioning
circuit that includes a pre-amplifier to:
• boost the low-level signal derived from the photodetectors and a sample.
• hold the circuit to provide an available signal for the multiplexer circuit.
Multiplexer The multiplexer receives the signals from the signal-conditioning circuits and
sends them individually to two amplifiers via a buffer. The amplifiers are
nominally x1 and x8 gains. The amplified signals are then sent to the analog-
to-digital converter (ADC).
Analog-to-Digital Converter The various analog signals (represented in millivolts) are converted to digital
(ADC) signals, which are subsequently used by the central processing unit (CPU)
for calculation of final results.
Central Processing Unit The CPU coordinates activities between the ADC and multiplexer by
(CPU) signaling the ADC when an analog signal is available for conversion. The
polychrome-corrected absorbance data is collected and used for calculation
of final results, which are then sent to the system console.

2-14 A94067AC
 Theory of Operation
Modular Chemistry: Principles of Measurement 2

Modular Chemistry: Principles of Measurement

There are eleven modular chemistries available on the DxC 800 System and there are 6 modular
chemistries available on the DxC 600. The modular chemistries consist of:

• The chemistries performed in the flow cell module on a single diluted sample.
• The chemistries performed in individual cup modules on individual diluted samples.

Each module is self-contained and uses either optical or electrode sensors to determine the
concentration of individual samples in relation to a calibration curve determined from known
standards.

Table 2.14 Methodology and Modules Used with Modular Chemistries

Chemistry Methodology Module

Sodium Ion selective electrode (ISE) ISE Flow cell
Potassium Ion selective electrode ISE Flow cell
Chloride Ion selective electrode ISE Flow cell
Carbon Dioxide pH electrode ISE Flow cell
Calcium Ion selective electrode ISE Flow cell
Urea Nitrogen Conductivity electrode Urea Nitrogen
Phosphorus Colorimetric Phosphorus
Creatinine Colorimetric Creatinine
Glucosea Oxygen electrode Glucose
Total Protein Colorimetric Total Protein
Albumin Colorimetric Albumin
a. Only one cup chemistry is available on the DxC 600.

Additional Information
Refer to the Synchron Clinical Systems Chemistry Information Sheets for a detailed description of
each individual chemistry.

A94067AC 2-15
 Theory of Operation
Modular Chemistry: Calibration Theory

Modular Chemistry: Calibration Theory

Modular chemistries are calibrated using two to three levels of calibrator (chemistry dependent).
Four replicates per level are assayed. Data from two middle replicates of each level is used to set the
system response. The highest and lowest replicates are discarded. Error checks are performed on
the two middle replicates to verify successful calibration.

Calibration Error Detection

The analog signals generated by the calibrator measurements are converted to digital form. The
resulting ADC values are compared to pre-programmed back-to-back, span and range limits to
determine the calibration acceptability.

Back-to-Back Test for Precision

Precision is determined by comparing ADC values derived from the two middle replicates of the
four replicates that are assayed for each calibrator level.

Table 2.15 Determination of Precision for Modular Chemistries

If... Then...
the difference between the two ADC values is the system accepts the average of the two ADC values,
within limits, establishing precision.
the values are outside the limits, "ERR" is printed instead of a calibration set point value.
calibration fails, a "Failed Calibration Report" prints at the bottom of the
completed calibration report, listing the analyte, calibration
level, and failure condition.

Range Test for Accuracy

Accuracy is determined by comparing chemistry ADC values with the acceptable range of values for
that chemistry. A chemistry which fails the range test has ADC values exceeding an acceptable
range of measurements.

Table 2.16 Determination of Accuracy for Modular Chemistries

If... Then...
the ADC values are within limits, the system accepts the values, establishing accuracy.
a particular chemistry yields ADC values the calibration is not accepted and "ERR" is printed instead
which exceed limits, of a calibration set point value.
calibration fails, a "Failed Calibration Report" prints at the bottom of the
completed calibration report, listing the analyte, calibration
level, and failure condition.

2-16 A94067AC
 Theory of Operation
Modular Chemistry: Calibration Theory 2

Span Test for Measurement Sensitivity

The system compares the average ADC values for each set point of calibrators. The ADC numbers
are the average ADC values from the back-to-back comparison. The difference between the average
ADC of calibrator Level 1 and average ADC of calibrator Level 2, or calibrator Level 2 and calibrator
Level 3 must be greater than the minimum pre-programmed acceptance span value for that
particular chemistry. The CO2 span test compares the average ADC of calibrator Level 1 and the
average ADC of calibrator Level 3.

Table 2.17 Determination of Measurement Sensitivity for Modular Chemistries

If... Then...
the difference does not exceed minimal subsequent chemistry measurements will probably not
acceptable span value, produce a representative change in signal for a
corresponding change in solution concentration.
a chemistry fails the span test, "ERR" is printed instead of a calibration set point value.
calibration fails, a "Failed Calibration Report" prints at the bottom of the
completed calibration report, listing the analyte, calibration
level, failure condition and the numeric value of the span.

ADC Reference Drift

During calibration, the average of the reference readings for each calibrator level is determined and
stored by the system software. As each sample is run, the reference value for the sample is
determined. The difference between the calibration reference ADCs and the sample reference ADC
is checked against the specification. If the difference is greater than the specification, the result will
be suppressed and the reference drift error flag will be printed.

ADC Noise
Each sample and electrolyte reference ADC printed is actually an average of ten readings. The ADC
difference between these readings is indicated by a sample deviation (difference in sample ADCs)
and a reference deviation (difference in reference ADCs). The ADC difference must be less than 100
or a noise error message will generate.

Calibration Failure
If a chemistry fails any of the calibration limits described in the previous sections, a closer
examination of the ADC numbers is warranted. Below is a description of these ADC numbers for
different chemistries.

A94067AC 2-17
 Theory of Operation
Modular Chemistry: Calibration Theory

Sodium, Potassium, Chloride, and Calcium (ISE) Calibration ADC Values

During each electrolyte measurement, two distinct measurement cycles occur.

• The first cycle is a measurement of the actual calibrator diluted with electrolyte buffer reagent.
The ADC number corresponding to it is the sample ADC.
• The second cycle is a measure of the electrolyte reference reagent. The ADC number
corresponding to it is the reference ADC. The number that is actually used for back-to-back,
range and span checks is the sample-reference ADC. It represents the difference between the
sample and electrolyte reference ADC numbers.

Carbon Dioxide Calibration ADC Values

The CO2 test measures the rate of pH change at the CO2 measuring electrode. The same two
measurement cycles apply to CO2 as for sodium, potassium, chloride, and Ca (ISE) measurements.
The readings, however, are slightly different.

For the sample cycle, the sample, mixed with buffer, is injected into the flow cell and acidified. The
rate of pH change (Srate) at the measuring electrode is measured relative to the CO2 reference
electrode. For the reference cycle, the electrolyte reference reagent is injected and acidified. The
rate of pH change (Rrate) is also measured.

The ADC value used for calculation, back-to-back, range and span checks is the ratio between Srate
and Rrate, Srate / Rrate.

Glucose and BUN Calibration ADC Values

The calibrator ADC values for glucose and BUN calibration are represented by the RATE, INIT READ
and FINAL READ.

• Rate represents the rate of change in ADCs during the reaction. It is used for checking back-to-
back, range and span.
• INIT READ represents the conductance measured by the electrode when only reagent is present
in the cup.
• FINAL READ is the conductance measured by the electrode after the reaction has taken place.

Creatinine Calibration ADC Values

The calibrator ADC values for creatinine calibration are represented by the INIT READ and RATE.

• An initial reading (INIT READ) is taken with only reagent in the cup. This reading is the
difference in absorbance readings of detectors utilizing 520 nm and 560 nm wavelengths. Initial
read is used to check cup cleanliness or carryover. If initial read is high, a DAC initialization
error will occur resulting in a calibration error or suppressed results.
• Calibrator is injected into the reagent and the rate of absorbance (RATE) change is determined
at two different wavelengths. RATE is used to check back-to-back, range, and span calibration
parameters.

2-18 A94067AC
 Theory of Operation
Modular Chemistry: Calibration Theory 2

Total Protein Calibration ADC Values

The calibrator ADC values for total protein calibration are represented by the RATE, INIT READ and
FINAL READ.

• An initial absorbance reading (INIT READ) is taken with only reagent in the cup measured by a
detector at 545 nm. Calibrator is injected into the reagent.
• Then the RATE is measured and the rate amplifier is turned off. RATE is used for checking back-
to-back, range, and span.
• A final conductance reading (FINAL READ) is taken.

Albumin Calibration ADC Values

The calibrator ADC values for albumin calibration are represented by the INIT READ, FINAL READ,
and DELTA ABS.
• INIT READ is the absorbance reading of the reagent before sample injection. The ADC value
represents a difference in absorbance readings of the detectors at 600 nm and 650 nm
wavelengths. Calibrator is injected and absorbance readings are taken again.
• FINAL READ is the difference in absorbance readings between 600 nm and 650 nm wavelengths.
• DELTA ABS is the difference between the initial absorbance and the final absorbance ADC
numbers. DELTA ABS is used to check back-to-back, range, and span.

Phosphorus Calibration ADC Values

The calibrator ADC values for phosphorus calibration are represented by the RATE and INIT READ.

• An initial reading (INIT READ) is taken with only reagent in the cup. This reading is the
difference in absorbance readings of detectors utilizing 365 nm and 545 nm wavelengths. Initial
read is used to check cup cleanliness or carryover. If initial read is high, a DAC initialization
error will occur, resulting in calibration error or suppressed results.
• Calibrator is injected into the reagent and the rate of absorbance change (RATE) is determined
at 365 nm and 545 nm wavelengths. RATE is used to check back-to-back, range, and span
calibration parameters.

A94067AC 2-19
 Theory of Operation
DxC Bar Code Reading System

DxC Bar Code Reading System

Four bar code types are supported by the DxC System:

• Code 39
• Code 128
• Interleaved 2 of 5
• Codabar

The bar code scanner will read any of these bar code types, provided the type is enabled in Setup
and the options match those defined for the bar code label. The scanner will automatically
discriminate between the symbologies, allowing for intermixing different bar code types in a run.

Key Terms
The following key terms are used throughout this document and in the bar coding industry.

Table 2.18 Bar Code Terms

Term Definition
Bar A strip (or element) whose reflectance is at a minimum, usually black.
Bar Code Symbol A group of parallel bars and spaces whose widths encode characters. A bar
code symbol typically contains a leading quiet zone, a start character, data
characters, a check character, a stop character and a trailing quiet zone.
Character The smallest group of elements that represents a number, letter, or
punctuation mark.
Check Character (or digit): A character which is used to mathematically check that the code symbol was
read correctly.
Element Either a bar or space in a bar code symbol.
Intercharacter Gap The space that separates two characters. Not present in all symbologies.
Quiet Zone An area at each end of a bar code symbol, which must be kept clear of any
marks, including human readable text.
Self Checking A bar code that uses a checking algorithm to determine whether the bar code
symbol was read correctly.
Space A strip (or element) whose reflectance is at a maximum, usually the white of
the label material.
Start and Stop Characters The characters within a bar code symbol which help delineate the data and
determine the scan direction.
Symbology A set of rules for encoding and decoding information contained in a bar code
symbol. Examples of symbologies are Code 39, Code 128, Interleaved 2 of 5,
and Codabar.

2-20 A94067AC
 Theory of Operation
DxC Bar Code Reading System 2

Common Bar Code Symbologies

The following bar code symbologies are used throughout this document and in the bar coding
industry.

Table 2.19 Bar Code Symbologies

Bar Code Symbologies Description

Code 39 (Also known as 3 of 9 • Variable in length.
and USD-3) • Recommended for use in alphanumeric labeling.
• Includes 43 data characters: 26 letters (Upper case A–Z: ten digits (0–
9), and six symbols (. $ / + % -).
• Strong self-checking properties.
• Very low frequency of substitution errors: less than 1 in 70 million
characters.
• Discrete (white spaces are not part of code - Code 39 ensures print
capability on a wide variety of equipment).
• Most widely used bar code in industry today.
Code 128 (Also known as • Variable in length.
USD-6) • Alphanumerics: 107 character set.
• Self-checking.
• Intercharacter space is part of code structure for higher density of code
per square inch: compact bar code.
• Substitution error frequency: less than one in several million characters.
• One of the most recent bar code types.
Interleaved 2 of 5 (Also • Fixed in length.
known as I2 of 5, USD-1) • Numerics only.
• Most commonly used without check digit.
• Lower density of code per square inch: longer label.
Codabar (Also known as USD- • Variable in length.
4) • Numerics only; 10 digits, "\-\" and "\\$\" signs.
• Widely used with check digits.
• First accepted in a medical application by blood banks as a standard for
coding units.
• Lower density of code per square inch: longer bar code.
• Substitution error frequency: less than 1 in several million characters.
• One of the oldest bar code types.

A94067AC 2-21
 Theory of Operation
Bar Code System Components

Bar Code System Components

The Bar Code system contains four major components:

• a bar code head

• decoder board
• software
• one or more racks containing the bar coded primary sample tubes

Bar Code Head Description

The system contains a scanning bar code head, a device that uses a laser to scan the label. The bar
code head contains a six-sided mirror and a visible light laser diode.

• A visible-light bar code head is superior to the infrared light units because it allows for reading
a wider variety of label stock materials.
• When diagnosing a problem, the operator can see whether the beam is turned on and whether
it is hitting the right part of the bar code label.
• The visible-light laser is a CLASS II laser device and operators should not stare at the beam for
prolonged periods of time.

1 As the mirror spins, the laser beam reflects off the mirror and scans the bar code label.

2 The reflected light enters the bar code head and is measured and processed.

3 The bar code head output is sent to the bar code decoder board.

Bar Code Decoder Board Description

• The bar code decoder board contains the circuitry that decodes what the head sees.
• The bar code decoder board performs more signal processing and decodes the final symbology.
• The decoder board can be programmed to decode one or more symbologies and each
symbology's options.
• The output from the decoder board is an RS-232 serial stream of data that is sent to the
computer through the Main Motor Controller board (MSMC).

2-22 A94067AC
 Theory of Operation
Bar Code System Components 2

Bar Code Software Description

The software contains the logic necessary to set up the bar code decoder board and correlate the
results to the patient identification. The following table describes the steps in a bar code read.

1 When the system is set to run in bar code mode (bar code mode enabled), the bar code
parameters of the reader are set through the console. Each time the parameters are changed
on the bar code screen, the sample bar code reader is sent a message that resets the parameters
in the reader.

2 When a rack is loaded, the bar code reader identifies the carousel position and rack number.

3 The sample bar code reader reads the sample tube bar code labels. The rack passes the sample
bar code reader twice. The first pass determines the Sample ID and rack/cup position of the
samples in the rack. The second pass reads the background bar code label and identifies any
empty cup positions. The sample bar code reader scans each label or background
approximately 50 times. In order for the decoder board to identify a sample or the background
label, the reader must receive three consecutive matching reads to make a positive
identification.

4 The reader can then determine whether the label is "good" and transmits the information back
to the console.

5 If the bar code label cannot be read by the sample reader, a message appears stating "invalid
Sample IDs loaded on rack (rack number)". The message also contains a listing of all positions
on the rack with a question mark (?) where the label could not be read.

6 When the information from the reader is received by the console, the software matches the
Sample ID and rack/cup position to a programmed sample and the sample is processed.

7 If no match between the sample on the carousel and a programmed sample is determined, a
message appears to warn the operator that the sample is not programmed.

A94067AC 2-23
 Theory of Operation
Bar Code Labels

Bar Code Labels

This section describes the type of sample tube label required. Operators are responsible for
generating their own labels and for applying them to the sample tube.

Industry Standards
American National Standards Institution (ANSI).

American Identification Manufacturer's group (AIM).

American Society for Testing Materials (ASTM).

Label Requirements
The following table lists the label requirements.

Table 2.20 Label Requirements

Parameter Requirement
Label Size The overall length of the label shall not exceed the length of the tube. This
length includes the bar code symbol and a minimum quiet zone of 0.20 inches
(0.51 cm) at each end of the symbol.
Symbol Content The bar-coded Sample ID may contain up to 15 characters. For acceptable
characters refer to the Unicel DxC Synchron Clinical Systems Host Interface
Specifications, "Message Format". It is currently recommended for the symbol
content to be printed on the label in human readable form in case the symbol
becomes damaged and the operator has to hand enter the bar coded
information.
Feature Size The narrow element width shall be nominally 0.0075–0.02 inches (0.02–0.05
cm).
Label Orientation and The labels shall be placed so that the bars follow one another down the tube.
Placement The bar code reader scans the tube from top to bottom. Use this "ladder"
placement and not a "fence" placement.
The label should not be skewed more than +/- 5%. The bottom of the label
should be 0.34 or more inches (0.86 cm) from the bottom of the tube.
The tubes must be placed in the rack such that the symbol is exposed through
the front slot of the rack.
The entire symbol, including the quiet zone, must be visible through the slot
and above the base of the rack when viewed at eye level.

2-24 A94067AC
 Theory of Operation
Bar Code Labels 2

Table 2.20 Label Requirements (Continued)

Parameter Requirement
Check Characters The use of check digits and fixed length codes is highly recommended where
possible. This greatly reduces the possibility of scanning errors.
Label and Print Quality The minimum acceptable symbol grade is Class C as defined in the ANSI Print
Quality Specification (see Reference section). The measure of such quality is
done at 900 nanometers wavelength with a 0.005 inch (0.013 cm) aperture.

IMPORTANT The sample bar code reader on the DxC can read narrow-
margin bar codes. Because of the sensitivity needed to read narrow-
margin bar codes, the labels must be high quality. They must be free from
smudges, spots or other imperfections. An imperfection could be read as
part of the Sample ID. This could cause an inaccurate read of the bar
code.

Label Sources
• All labels are supplied by the customer. Preprinted labels can be used, or labels generated by a
bar code printer.
• Direct thermal or thermal transfer printing methods are acceptable since a visible light scanner
is used.
• Although labels printed on impact and laser-jet printers do work, they usually do not meet ANSI
specifications, and thus cannot be recommended by Beckman Coulter.

Recommended Printers
The following printers are recommended by Beckman Coulter. Please contact any of the vendors or
Industry Standard associations for any specific bar code application issues:
Execuport 2400
Computer Transceiver Systems
Intermec 3000A
Intermec Corporation
Zebra 130
Zebra Technologies Corp

A94067AC 2-25
 Theory of Operation
Bar Code Labels

Applying Bar Code Labels

In order for the DxC to properly read bar codes, the following guidelines should be followed:

• Make the symbol height on the label approximately 3/4" on a 1" wide label stock.
• The top and bottom of the bar code label must have at least 5 mm of quiet zone. The quiet zone
is blank, white space on the bar code label.
• Be sure to leave enough space for any human readable information on the label.
• Since tubes may rotate within the rack, the 3/4" symbol height will help to avoid misreads due
to label rotation.
• Use 0.0075 inch wide narrow elements and a 2.5:1 ratio wide elements to narrow elements.
• Position the bar code label correctly on the sample tube according to Figure 2.3.
• Position the bar code label so that it covers any bar code label underneath.

Figure 2.3 Bar Code Label Placement

2-26 A94067AC
 CHAPTER 3

Detailed System Setup

Overview

This chapter is a companion reference to CHAPTER 3, System Setup Options in the UniCel DxC
Synchron Clinical Systems Instructions For Use manual for the DxC 600/800 and CHAPTER 10, System
Setup in the UniCel DxC Synchron Access Clinical System Integrated Workstations Instructions For
Use manual. This chapter provides detailed instructions on how to use the System Setup options
depicted in the Setup Screens below:

IMPORTANT When performing System Setup on an Integrated Workstation, the options selected at the
Workstation console are transmitted to the related DxI system, where they can be viewed, but not
changed. Some setup options can only be setup at the DxI console, but the following options must be set
at the Workstation console.
• Chemistry Configuration/Sample Type
• Date/Time
• Replicates
• Reference/Critical Ranges
• Special Calculations
• Units/Precision
• Bar Code
• Reserved Racks Setup
• Host Communication
• Language/Keyboard
• Printer Setup
• Password Setup
• Auto Generation of Control

NOTE Validate any changes you make to your instrument setup with other components of your system (LIS,
middleware, etc.).

To set up the UCTA and the DxI Priority/Reflex Test on an Integrated Workstation, refer to
CHAPTER 10, System Setup in the UniCel DxC Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.

To set up the CTA and the Access 2 Priority/Reflex Test on the DxC 600i, refer to the UniCel DxC 600i
Synchron Access Clinical Systems Instructions For Use manual.

A94067AC 3-1
 Detailed System Setup
Overview

Figure 3.1 Setup Screen (1 of 2) (DxC 600/800 shown)

Figure 3.2 Setup Screen (2 of 2) (DxC 600/800 shown)

3-2 A94067AC
 Detailed System Setup
Auto Serum Index/ORDAC 3

Auto Serum Index/ORDAC

Introduction - Auto ORDAC

Auto ORDAC permits the enabling or disabling of the automatic Overrange Detection and Correction
(ORDAC) function for specified chemistries. When a chemistry result exceeds the system limit and
Auto ORDAC is enabled, the sample will automatically rerun with either:

• a smaller sample size or,

• an on-line sample dilution (chemistry dependent).

When Auto ORDAC for Ig-A and Haptoglobin is enabled, the Underrange Detection and Correction
(URDAC) feature is also enabled. Ig-A and Haptoglobin URDAC is used to analyze samples with
concentrations below the analytical range. In this case, the system takes a larger sample volume.

A result that exceeds the Analytical Range but not the Printable Range does not trigger ORDAC. You
can rerun these samples with the manual ORDAC option in Sample Programming, or as an offline
dilution. Beckman Coulter recommends a 1:2 dilution. When you designate a chemistry with
Manual ORDAC at the time of programming, the system runs the chemistry at the ORDAC sample
volume.
The Automatic ORDAC screen may be viewed at any time, however the system status must be
Instrument Down, Startup, Homing, Standby or Stopped to modify the ORDAC selection.

Enabling/Disabling Auto ORDAC

1 Select the Setup icon from the menu bar.

2 Select 1 Auto Serum Index/ORDAC.

3 Select the buttons beside the chemistries to enable or disable the ORDAC function.

4 Select F10 Done when complete.

A94067AC 3-3
 Detailed System Setup
Auto Serum Index/ORDAC

IMPORTANT The Analytical Range for each analyte is a high and low system limit listed in the respective
Chemistry Information Sheet (CIS). These are the ranges that Beckman Coulter has verified that the
system can achieve. The system does not flag values exceeding these limits.
The Instrument Printable Range for each analyte are internal system limits. These ranges exceed the
Analytical Ranges by a factor. This allows for precision variations and still permits the system to print a
result even though it slightly exceeds the Analytical Range. The system supresses results outside this
range, and flags the results OIR HI or OIR LO (Out of Instrument Range). For information on defining
Reportable Ranges, refer to Reportable Ranges Setup in this chapter.

Restoring Auto Serum Index/ORDAC Defaults

The instrument default for Auto Serum Index and ORDAC for all chemistries is disabled. To restore
the default values, follow the steps below.

1 Select the Setup icon from the menu bar.

2 Select 1 Auto Serum Index/ORDAC.

3 Select Restore F1.

4 Select OK to restore the default values.

Auto Serum Index

The Auto Serum Index function, when enabled, automatically analyzes every sample for the
detection of hemolysis, icterus and lipemia. Numeric values (index) for the relative concentrations
(range) are printed in the Special Calculations area of a patient report and with the test results for
a control report.

Auto Serum Index is intended for sample integrity assessment only, not for patient diagnosis.
IMPORTANT When running the system with Automatic Serum Index enabled, remember to manually
disable the serum index feature when choosing Options to set the replicates. This prevents running the
indices needlessly.

For additional information on Serum Indexing, refer to the Synchron Clinical Systems Chemistry
Reference Manual.

Enabling/Disabling Auto Serum Index

To enable or disable Auto Serum Index, the system must be in Instrument Down, Startup, Homing,
Standby or Stopped. The default for Auto Serum Index is OFF.

3-4 A94067AC
 Detailed System Setup
Configuring the Chemistry Menu 3

1 Select the Setup icon from the menu bar.

2 Select 1 Auto Serum Index/ORDAC.

3 Select the check box next to "Serum Index" to enable or disable the Serum Index function.

4 Select F10 Done when complete.

Configuring the Chemistry Menu

• The Chemistry Configuration function accommodates the installation of desired tests from a
comprehensive list of available chemistries.
• Of the total tests available, 180 chemistries can be selected and positioned onto the menu at one
time and customized to match the test order on the lab request forms.
• Modular chemistries (MC) are permanently configured on the system. These chemistries may
be relocated on the configuration screen, but not removed.
• BUNm and UREAm are both displayed as available chemistries on the DxC 800. However, only
one may be configured at a time. Setup is done during software installation.
• The Chemistry Configuration screen may be viewed at any time, but modifications can only be
made when the system status is Instrument Down, Startup, Homing, Standby or Stopped.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

A94067AC 3-5
 Detailed System Setup
Configuring the Chemistry Menu

Configuring a Beckman Coulter Chemistry

The chemistry menu, available in sample programming, quality control, panel definition and other
screens, is defined by the user as described below.

1 Select the Setup icon from the menu bar.

2 Select 2 Chemistry Configuration/Sample Type.

3 Select a Configured chemistry position number. (Configured chemistry position number refers
to how the chemistries are displayed throughout the system and appear on the reports.)

4 Select Chems F1 to view a comprehensive listing of the available Beckman Coulter tests and the
appropriate test abbreviations.

5 Select the Beckman Coulter chemistry. The chemistry acronym will be placed in the selected
configured chemistry position number. Refer to Table 3.1 in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC 600/800 for a list of Beckman Coulter
chemistries. For an Integrated Workstation, refer to Table 4.6 in the UniCel DxC Synchron
Clinical Systems Host Interface Specifications.

6 Repeat Steps 3–5 until all applicable chemistries are placed in the desired positions. Any
positions left blank will appear as an empty position on all menu displays.

7 Select F10 Done when complete.

Configuring a User Defined Chemistry (UDR)

IMPORTANT Do not use the OTHER sample type with UDRs. It is not supported by the system.

1 Select the Setup icon from the menu bar.

2 Select 2 Chemistry Configuration/Sample Type.

3 Select a Configured chemistry position number. (Configured chemistry position number refers
to how the chemistries are displayed throughout the system and appear on the reports.)

3-6 A94067AC
 Detailed System Setup
Configuring the Chemistry Menu 3

4 Select UDR F2. UDR chemistries must be defined prior to installation in order to be listed. Refer
to CHAPTER 8, User Defined Reagents in the UniCel DxC Synchron Clinical Systems Instructions
For Use manual for the DxC 600/800. For an Integrated Workstation, refer to the User Defined
Reagents section in CHAPTER 10, System Setup in the UniCel DxC Synchron Access Clinical
System Integrated Workstation Instructions For Use manual.

5 Select the User Defined chemistry number. The chemistry acronym will be placed in the
selected configured chemistry position number.

6 Repeat Steps 3–5 until all applicable chemistries are placed in the desired positions. Any
positions left blank will appear as empty positions on all menu displays.

7 Select F10 Done when complete.

Defining Chemistry Print Name

The Define Print Names function permits definition of the chemistry name of up to 15 characters
that appears on the chartable report.

1 Select the Setup icon from the menu bar.

2 Select 2 Chemistry Configuration/Sample Type.

3 Select Define F3.

4 Select the desired Print Name field. Type in desired name.

If the field already contains a name, press the ( Delete ) key on the keyboard to erase, then type
in desired name and press ( Enter ) .

5 Select OK to accept the Print Name.

A94067AC 3-7
 Detailed System Setup
Configuring the Chemistry Menu

Inserting a Chemistry
The Insert function inserts a blank position for adding a chemistry into the menu. After a blank
position is inserted, the chemistries following that position will be incremented by one position. If
180 is exceeded, the last one will be dropped if not programmed. To insert a chemistry, follow the
steps below.

1 Select the Setup icon from the menu bar.

2 Select 2 Chemistry Configuration/Sample Type.

3 Select a configured chemistry position number to insert.

4 Select Insert F5.

5 To configure a chemistry, refer to "Configuring a Beckman Coulter Chemistry", "Configuring a

User Defined Chemistry (UDR)" in this section.
OR
Select Done F10 when complete.

Deleting a Chemistry
The Delete Chemistry function requires that you first clear the calibration, sample programming
and control (QC) information from the instrument before deleting the chemistry from the system.
For detailed instructions, follow the procedures in the Deleting a Chemistry section in CHAPTER 3,
System Setup Options in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for the
DxC 600/800. For the Integrated Workstation, follow the procedures in the Deleting a Chemistry
section in CHAPTER 10, System Setup in the UniCel DxC Synchron Access Clinical System Integrated
Workstation Instructions For Use manual.

3-8 A94067AC
 Detailed System Setup
Setting the Default Sample Type 3

Setting the Default Sample Type

The Sample Type tells the system how to process a sample. Sample types include serum, plasma,
random urine, timed urine, and CSF samples. Different sample types may have different parameters
such as sample volume, polychrome correction, automatic dilution, reportable ranges and
reference ranges. Samples programmed as “Other” will use the default parameters of the test
chemistry.

Default Sample Type allows for definition of the default sample type for all programmed samples.
The sample type may be changed for individual samples while in the sample programming function.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.
In sample programming, when you select the OTHER sample type, the system uses the parameters of
the default sample type (For instance, if the default sample type is serum, the system uses the serum
reference ranges.)

1 Select the Setup icon from the menu bar.

2 Select 2 Chemistry Configuration/Sample Type.

3 Use the arrow beside the Default Sample Type field and select a default sample type from the
menu.

4 Select Done F10 when complete.

Date/Time Setup

The Date/Time option allows the user to set the date and time, select the date/time formats that
appear on all screens and reports, and restore date and time defaults.

The first time the instrument is powered up, the user must set the date and time. Once set, changes
to accommodate situations such as converting to daylight-savings time are performed through this
option.

The Date/Time screen may be viewed at any time, but may only be modified when the system status
is Instrument Down, Startup, Homing, Standby or Stopped.

IMPORTANT Changes to system date and/or time may affect reagent expiration date, calibration, quality
control data, within-lot calibration status, and on-board stability dates for reagents.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

A94067AC 3-9
 Detailed System Setup
Date/Time Setup

Changing the Date and Time Display Format

1 Select the Setup icon from the menu bar.

2 Select 3 Date/Time.

3 Format the order of the date by selecting the pull-down menu beside the Order field and
selecting either:
• Month Day Year
• Day Month Year

IMPORTANT If you change the date format on an Integrated Workstation console, check the format at
the DxI console to make sure the new date formats match. If not, change the date format on the DxI
console so that it matches the format on the Workstation console.

4 Format the day by selecting the pull-down menu beside the Day Format field and selecting
either:
• Leading Zero (01)
• No Leading Zero (1)

5 Format the month by selecting the pull-down menu beside the Month Format field and selecting
either:
• Leading Zero (01)
• No Leading Zero (1)
• Jan (abbreviated month name)
• January (full month name)

6 Format the year by selecting the pull-down menu beside the Year Format field and selecting
either:
• 90
• 1990

7 Select the appropriate date separator by deleting the currently chosen separator in the field
next to "Separator" and typing the appropriate separator. (Examples of separators are ":", "/",
"-".)

3-10 A94067AC
 Detailed System Setup
Date/Time Setup 3

8 Format the time by selecting the pull-down menu beside the Time Format field and selecting
either:
• 24 Hour
• 12 Hour

9 Format the hour by selecting the pull-down menu beside the Hour Format field and selecting
either:
• Leading Zero (01)
• No Leading Zero (1)

10 Select the appropriate time separator by deleting the one currently displayed next to the
Separator field and typing the desired separator.

11 Select Done F10 when complete.

Setting the Date

IMPORTANT Changes to system date and/or time may affect reagent expiration date, calibration, quality
control data, within-lot calibration status, and on-board stability dates for reagents.

1 Select the Setup icon from the menu bar.

2 Select 3 Date/Time.

3 Select Date F1.

4 Use the left and right arrow buttons adjacent to the year displayed to change the year.

5 Use the left and right arrow buttons adjacent to the month displayed to change the month.

6 Select the desired day by selecting the number displayed on the grid.

7 Select OK to set the date.

A94067AC 3-11
 Detailed System Setup
Date/Time Setup

Setting the Time

1 Select the Setup icon from the menu bar.

2 Select 3 Date/Time.

3 Select Time F2.

4 Change the hour in the hh field if needed by deleting the currently displayed hour and typing
the correct hour in its place. The number for the hour can be typed without a leading zero for
numbers less than 10. For example "4" or "04" may be typed for 4 o'clock.

5 Change the minutes in the mm field if needed by deleting the currently displayed minutes and
typing the correct minutes in its place. The number for the minutes can be typed without a
leading zero for numbers less than 10. For example, "4" or "04" may be typed for 4 minutes after
the hour.
IMPORTANT The time between midnight and 1 AM is 00:00 to 00:59.

6 If the time format is set to the 12 Hour mode, correct the AM/PM setting, if necessary.
Select the pull-down menu beside the time fields and select either:
• AM
• PM

7 Select OK to set the time format.

3-12 A94067AC
 Detailed System Setup
Date/Time Setup 3

Restoring Default Formats

1 Select the Setup icon from the menu bar.

2 Select 3 Date/Time.

3 Select Restore F3. The format defaults are:

Date Display Format Defaults
Order: Month Day Year

Day Format Leading Zero (01)

Month Format Leading Zero (01)
Year Format 1990 (four digit year)
Separator /
Time: Display Format Defaults
Time Format 24 hour
Hour Format Leading Zero (01)
Separator :

4 Select OK to restore default settings.

A94067AC 3-13
 Detailed System Setup
Demographics Setup

Demographics Setup

The Demographics Setup option provides the ability to select the demographics fields that appear
in the demographics display/printout of the Program Samples function.

To change demographic field settings, the system status must be Instrument Down, Startup, Homing,
Standby or Stopped.

The system default is ALL demographics fields displayed.

Enabling/Disabling Demographics Fields

1 Select the Setup icon from the menu bar.

2 Select 4 Demographics Setup.

3 Select the button(s) beside the desired demographic field to enable or disable.

4 Select Done F10 when complete.

Restoring Demographic Field Defaults

1 Select the Setup icon from the menu bar.

2 Select 4 Demographics Setup.

3 Select Restore F1.

4 Select OK to restore the default values.

5 Select Done F10 when complete.

3-14 A94067AC
 Detailed System Setup
Patient Results - Immediate Reporting Setup 3

Patient Results - Immediate Reporting Setup

Use Immediate Reporting to configure the system to print and/or send results to the Host as they
are completed on the system. When these options are not selected, test results are not printed or
sent to the Host until all tests are completed for the sample ID.

When you select an Immediate Reporting option, the system reports Pending Test for chemistries
that are not complete at the time of interim STAT or ALL printed reports. The report includes any
results that are complete at the time the report is generated. The system prints a final report with
all results when sample testing is complete.

To change Immediate Reporting settings, the system status must be in Standby or Stopped.

The default is all immediate reporting disabled (no boxes checked).

Enabling Immediate Patient Results Reporting to Host and/or Printer

1 Select the Setup icon from the menu bar.

2 Select 5 Immediate Report.

• Select Immediate Report of DxC to send to the Host and/or printer any MC chemistry as
soon as it is completed, and then a final report of all DxC results when sample testing is
completed.
• Select Immediate Report of Serum Index to send to the Host and/or printer any Serum Index
result as soon as it is completed.
• Select both Immediate Report of DxC and Immediate Report of Serum Index to send to the
Host and/or printer any MC and any Serum Index results as soon as they are completed,
followed by a final report with all results when sample testing is completed.
• For Integrated Workstations, select Immediate Report of DxI by Test to send to the Host
and/or printer any DxI assay as soon as it is completed.
• For 600i systems, select Immediate Report of Access 2 by Test to send to the Host and/or
printer any Access 2 assay as soon as it is completed.

3 When you select an Immediate Reporting option, the system defaults to All in the Host section,
to send to the Host all chemistries as soon as they are completed, whether or not they are
programmed as STAT. You can change the selection to:
• STAT in the Host section to send to the Host all chemistries programmed as STAT as soon
as they are completed
• STAT in the Printer section to print all chemistries programmed as STAT as soon as they are
completed
• ALL in the Printer section to print all chemistries as soon as they are completed, whether
or not they are programmed as STAT.

A94067AC 3-15
 Detailed System Setup
Panels

4 Select Immediate Report of Critical Rerun to enable the results of Critical Result Reruns to be
immediately reported to the Host.
Note:
• If this box is checked, both results are sent to the Host at the same time, after the second
result is completed.
• If this box is NOT checked, the operator must delete one of the results and send the other
result to the Host manually. For the procedure to delete one of the results, refer to
CHAPTER 7, Results Recall, Critical Result Rerun Selection in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual for the DxC 600/800. For the Integrated
Workstation, refer to the Results Recall section in CHAPTER 4, Sample Programming and
Processing in the UniCel DxC Synchron Access Clinical System Integrated Workstation
Instructions For Use manual.

5 Select OK to accept the options.

Panels

The Panels option allows grouping of analytes commonly programmed and run together. The
operator may define a maximum of 50 panels.

Panel Definition can be viewed or modified at any time. If a chemistry is deconfigured from the
chemistry configuration option, that chemistry is deconfigured from any associated panel(s).

Defining Panels

1 Select the Setup icon from the menu bar.

2 Select 6 Panels.
All currently defined panels (if any) are displayed.

3 Select number(s) 1 through 50 or type 1–50 in the Number(s) field and press ( Enter ) or select a
button on the screen. Multiple entries can be selected by separating with commas; a range can
be selected by separating with a dash.

4 Select Define F1.

5 Type a panel name of up to 15 alphanumeric characters. For example: LIVER PROFILE

3-16 A94067AC
 Detailed System Setup
Panels 3

6 Select the desired chemistries from the Configured Chemistries list.

Press the Add button to place the chemistries onto the Selected Chemistries list.
NOTE Use the Remove or Remove All buttons to delete chemistries from the Selected Chemistries list.

7 If additional panels were requested in Step 3, select Next F9 and repeat Steps 5 and 6.

8 Select Done F10 when complete.

Editing Panels
To edit a panel (e.g. renaming a panel or clearing a chemistry), follow the steps below.

1 Select the Setup icon from the menu bar.

2 Select 6 Panels.
All currently defined panels (if any) are displayed.

3 Select number(s) 1 through 50 or type 1–50 in the Number(s) field and press ( Enter ) or select a
button on the screen. Multiple entries can be selected by separating with commas; a range can
be selected by separating with a dash.

4 Select Define F1.

5 Rename the panel if desired by typing in the Panel Name field.

6 To remove a chemistry from the Selected Chemistries list, select the desired chemistry and
press the Remove button.
To remove all chemistries, press the Remove All button.
To add chemistries, select the desired chemistries from the Configured Chemistries list and
press the Add button.

7 Select Done F10 when complete.

A94067AC 3-17
 Detailed System Setup
Panels

Deleting Panels

1 Select the Setup icon from the menu bar.

2 Select 6 Panels.
All currently defined panels (if any) are displayed.

3 Select number(s) 1 through 50 or type 1–50 in Number(s) field and press ( Enter ) or select a
button on the screen. Selected panel number becomes highlighted. Multiple panels may be
deleted by separating the entry with commas or a range can be selected by separating the
numbers with a dash.

4 Select Delete F2.

5 Select OK to delete the panel.

6 Select Done F10 when complete.

Default Panel
The operator may select one of the defined panels as the Default Panel. The DxC system selects the
Default Panel as the test(s) to run when the sample ID has no programming assigned, or after a Host
Query time-out.

When a Default Panel is selected, two pop-up windows appear:

• There was a sample with no program.

• The Default Panel was programmed for the sample program that timed out.

If the host downloads a sample program after the system has programmed the sample with the
Default Panel, the results depend on the timing. Two possibilities are:

• The host sample program arrives just after the timeout, but after the Default Panel is
programmed.
— If the update flag (in the sample/cup program message sent by the host) is set to UPDATE,
any chemistries sent by the host that are not in the Default Panel will be added to the
Default Panel and run.
— If the update flag is set to OVERWRITE, the Host Communication will not overwrite the
sample, and it will either return a BUSY status to the host or a return status of 9. The
Default Panel chemistries are run.

3-18 A94067AC
 Detailed System Setup
Panels 3

• The host sample program arrives after the system has finished testing the Default Panel sample
program (sample state is complete or incomplete), but the sample is on a rack that is not
marked for unloading.
— If the update flag is set to OVERWRITE, Host Communication will clear the Sample Program
with default chemistries and reprogram a new Sample Program with the chemistries sent
by the host. However, the sample will not be run until it is re-loaded onto the system.
— If the update flag is set to UPDATE, Host Communication will return a status of 10
(completed sample error) back to the host.

NOTE Default Panel processing is not affected if Requery is on.

An entry goes into the Sample Log to indicate the Default Panel was run. This information also goes
into the Event Log.

On the Sample Programming Screen, "DP" (Default Panel) is in the sample comment field. If the
programming is viewed before the sample is run, the operator can delete the "DP".

In the Reports and Result Recall screen, the chemistry codes section shows a designation that a
Default Panel was run (similar to Rerun or ORDAC codes). A "DP" is in the sample comment field. If
the sample is re-run or modified after the original Default Panel finished, the "DP" in the sample
comment will remain. All reports that show chemistry codes and sample comments are affected.

Enabling a Default Panel

1 Select the Setup icon from the menu bar.

2 Select 6 Panels. All currently defined panels (if any) are shown.

3 Select one panel as the Default Panel.

OR
Type its number in Number(s) field and press ( Enter ) .

4 Select Default F3.

5 A ">" symbol appears to the left of the panel selected as the Default Panel.

6 Select Done F10 when complete.

NOTE To remove the Default Panel designation from a panel, follow the steps above for the panel. To assign
a new panel, select the new panel and follow the steps above.

A94067AC 3-19
 Detailed System Setup
Replicates Setup

Replicates Setup

The Replicates option allows the operator to set up the number of replicates per sample, which is
applied to all sample programs. The replicates per sample may also be edited by accessing a specific
sample program.

A maximum of 20 replicates may be assayed from a sample. All results are printed and maintained
in memory for recall.

The Replicates option may be viewed at any time.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped state to change
replicates.

The default for replicates is 1.

Setting Replicate Assays per Sample

1 Select the Setup icon from the menu bar.

2 Select 7 Replicates.

3 Type the desired number of replicates (from 1–20) in the System Replicate field.

4 Select Done F10 when complete.

Restoring Replicate Defaults

1 Select the Setup icon from the menu bar.

2 Select 7 Replicates.

3 Select Restore F1 to restore the system default.

4 Select OK to restore the system default.

3-20 A94067AC
 Detailed System Setup
Report Setup 3

5 Select Done F10 when complete.

Report Setup

This feature allows the operator to select the following options:

• Enable or disable printing of Patient and Control Reports

• Define a Report Header to print at the top of each report
• Select from a variety of Patient Report formats, including printing continuous Lab Reports
instead of printing each report on a separate page.
• Select from a variety of Control Report formats
• Define Inter-Laboratory information to print in a report

Default settings are:

Facility Name: blank
Facility Address: blank
ID Number: blank
Patient Report format: Lab Report
Control Report format: Control Chart Report
Print Options: Print Patient and Control Report

Report Setup may be viewed at any time.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to edit Patient or
Control Report formats or the Inter-Laboratory information.

Refer to Figure 3.3 through Figure 3.11 for Sample Reports.

For more information on setting up sample reports, refer to the Report Setup section in Chapter 4,
System Setup Options in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for the
DxC 600/800. For an Integrated Workstation, refer to the Report Setup section in Chapter 10, System
Setup in the UniCel DxC Synchron Access Clinical System Integrated Workstations Instructions For
Use manual.

A94067AC 3-21
 Detailed System Setup
Report Setup

Defining the Report Header

1 Select the Setup icon from the menu bar.

2 Select 8 Report Setup.

3 Type up to 60 alphanumeric characters in the Facility Name field.

4 Move the cursor to the Facility Address field.

Type up to 60 alphanumeric characters in each of the 4 rows allocated for the address.

5 Select Done F10 when complete.

Defining the Patient Report Format

Refer to the end of this section (Figure 3.3 through Figure 3.11) for an example of each format.
Patient ID is printed only on Chart Report Formats A and B.

1 Select the Setup icon from the menu bar.

2 Select 8 Report Setup.

3 Select the pull-down menu beside the Patient field under the Report Format heading.

4 Select from:
• Chart Report Format A
• Chart Report Format B
• Lab Report
• Lab Report with Raw Data
• Continuous Lab Report

3-22 A94067AC
 Detailed System Setup
Report Setup 3

Defining a Control Report Format

1 Select the Setup icon from the menu bar.

2 Select 8 Report Setup.

3 Select the pull-down menu beside the Control field under the Report Format heading.

4 Select from:
• Control Chart Report.
• Control Chart Report with Raw Data.

5 Select Done F10 when complete.

Defining Print Options

1 Select the Setup icon from the menu bar.

2 Select 8 Report Setup.

3 Select the pull-down menu beside the Print Options field under the Report Format heading.

4 Select from:
• Disable Reports.
• Print Patient and Control Report.
• Print Only Patient Report.
• Print Only Control Report.

5 Select Done F10 when complete.

A94067AC 3-23
 Detailed System Setup
Report Setup

Defining Inter-Laboratory Information

1 Select the Setup icon from the menu bar.

2 Select 8 Report Setup.

3 Type the ID number.

4 Type the Inter-Laboratory Attention Person (up to 30 characters).

5 Select Done F10 when complete.

Restoring Report Setup Defaults

1 Select the Setup icon from the menu bar.

2 Select 8 Report Setup.

3 Select Restore F1.

4 Select OK to restore defaults.

5 Select Done F10 when complete.

3-24 A94067AC
 Detailed System Setup
Report Setup 3

Patient Lab Report Format

Figure 3.3 Patient Lab Report Format

A94067AC 3-25
 Detailed System Setup
Report Setup

Patient Lab Report with Raw Data Format

Figure 3.4 Patient Lab Report with Raw Data Format (page 1)

3-26 A94067AC
 Detailed System Setup
Report Setup 3

Patient Lab Report with Raw Data Format (ISE ADCs)

Figure 3.5 Patient Lab Report with Raw Data Format (page 2)

A94067AC 3-27
 Detailed System Setup
Report Setup

Patient Chart Report Format A Format

Figure 3.6 Patient Chart Report Format A

3-28 A94067AC
 Detailed System Setup
Report Setup 3

Patient Chart Report Format B Format

Figure 3.7 Patient Chart Report Format B (DxC 600/800 only)

A94067AC 3-29
 Detailed System Setup
Report Setup

Control Chart Report Format

Figure 3.8 Control Chart Report Format

3-30 A94067AC
 Detailed System Setup
Report Setup 3

Control Chart Report with Raw Data Format

Figure 3.9 Control Chart Report with Raw Data Format (page 1)

A94067AC 3-31
 Detailed System Setup
Report Setup

Control Chart Report with Raw Data Format (ISE ADCs)

Figure 3.10 Control Chart Report with Raw Data Format (page 2)

3-32 A94067AC
 Detailed System Setup
Report Setup 3

Continuous Lab Report

Figure 3.11 Continuous Lab Report

A94067AC 3-33
 Detailed System Setup
Reportable Ranges Setup

Reportable Ranges Setup

The three types of range limits that can be applied to each analyte are:

• Analytical Range
• Instrument Printable Range
• Reportable Range

Analytical Range
The Analytical Range for each analyte is a high and low system limit listed in the respective
Chemistry Information Sheet (CIS). These are the ranges that Beckman Coulter has verified that the
system can achieve. The system does not flag values exceeding these limits.

Refer to the Synchron Clinical Systems Chemistry Information Sheets or Chemistry Reference Manual
for Analytical Ranges by analyte.

Instrument Printable Range

The Instrument Printable Range is an internal system limit, specified in the Reportable Range Setup
screen. The Instrument Printable range exceeds the Analytical Ranges by a factor. This allows for
the printing/reporting of a result slightly above or below the Analytical Range, given small
precision variations. A result outside of the Instrument Printable Range is suppressed. The
suppressed results are flagged OIR HI or OIR LO (Out of Instrument Range).

Reportable Range
The Reportable Range is operator-defined and represents the range verified at the operator’s site.
The Reportable Range may or may not be the same as the Analytical Range. A result exceeding the
Reportable Range is flagged ORR HI or ORR LO. (Out of Reportable Range).
The Reportable Range feature is available on all configured chemistries except drugs of abuse (DAT)
and Beckman Coulter Performance Verification Tests (PVT).

The Reportable Range feature is available for User Defined Reagents (UDR). When any UDR
parameter is edited, the instrument automatically changes the Reportable Range information to
the Usable Result Range defined for the UDR. The Reportable Range must be re-entered if the values
are different from the Usable Result Range.

3-34 A94067AC
 Detailed System Setup
Reportable Ranges Setup 3

Suppress Results Option

For each analyte and sample type, the operator may enable or disable the Suppress Results option.
Results exceeding the Reportable Range are always flagged. If the Suppress Results check box is not
checked, the result number is printed on the report and sent to the LIS along with the remark. When
the Suppress Results check box is checked, instead of a numeric result the report will show Result
Suppressed and the numeric result is not sent to the LIS.

The Suppress Result option is not available for any chemistry that can report a less-than (<) or
greater-than (>) result. See the CIS for the individual chemistry for details.

The default for a Reportable Range is the Printable Range.

The default for Suppress Results is OFF (box is not checked).

When the Suppress Results box is checked and the Reportable Range is exceeded, the instrument
will:
• Display and print "Results Suppressed" in place of a numeric result.
• Display and print the ORR HI or ORR LO flag.
• Not send a numeric result to the LIS, which will display "####" in place of a result.
• Send the ORR HI or ORR LO flag to the LIS.
When the Suppress Results box is NOT checked and the Reportable Range is exceeded, the
instrument will:

• Display and print a numeric result.

• Display and print the ORR HI or ORR LO flag.
• Send the ORR HI or ORR LO flag to the LIS.

The default for a Reportable Range is the Printable Range.

The default for Suppress Results is OFF (box is not checked).

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to edit these
ranges.

Defining/Editing the Reportable Ranges

1 Select the Setup icon from the menu bar.

2 Select 9 Reportable Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

NOTE The Add All or Remove All buttons may be used when all chemistries on the respective lists are
desired. The Remove button is used to remove chemistries from the Selected Chemistries list.

A94067AC 3-35
 Detailed System Setup
Reportable Ranges Setup

4 Select Define/Edit.

5 For each Sample Type, type the Low Reportable Range value and High Reportable Range value.
The units selected for the chemistry in System Setup are displayed.

IMPORTANT The system will automatically calculate an ORDAC reportable range based upon the
reportable range that is entered.

6 If multiple chemistries were selected for entry of reportable ranges, select Next F9 and repeat
Step 5.

7 Select Done F10 when complete.

Suppressing Results

1 Select the Setup icon from the menu bar.

2 Select 9 Reportable Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

4 Select Define/Edit.

5 Select the Suppress Results button beside the appropriate Sample Type data to enable/disable
the Suppress Result function.

6 Select Done F10 when complete.

Restoring Reportable Ranges Defaults

1 Select the Setup icon from the menu bar.

3-36 A94067AC
 Detailed System Setup
Reportable Ranges Setup 3

2 Select 9 Reportable Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

NOTE The Add All or Remove All buttons may be used when all chemistries on the respective lists are
desired. The Remove button is used to remove chemistries from the Selected Chemistries list.

4 Select Define/Edit

5 Select Restore F1.

6 Select OK to restore defaults.

7 If multiple chemistries were selected for definition,

Select Next F9 and repeat Steps 5 and 6.

8 Select Done F10 when complete.

A94067AC 3-37
 Detailed System Setup
Reference/Critical Ranges Setup

Reference/Critical Ranges Setup

Reference Range and Critical Ranges

Reference and Critical Range Setup options allow the operator to define the reference and critical
ranges for each analyte by age group, gender and sample type. Up to 32 age ranges may be defined.
In addition, the operator may define reference/critical range(s) as the default.

The units selected for the chemistry in System Setup are displayed. These values apply to both the
reference ranges and critical ranges.

Each facility should establish reference ranges based on its own population demographics.

The Critical Range limits are used in conjunction with the Critical Result Rerun option. When the
limits of the critical range defined by the operator are exceeded, the system will automatically
rerun the analyte if the Rerun button is selected. The operator may delete one result or send both
results to the host. This feature is only available for DxC chemistries.

The Critical Result Rerun option should not be enabled for analytes with POS or NEG result reports
such as the drug of abuse tests (DAT).

Reference and Critical Ranges may be viewed while the system is running.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to edit these ranges
or to enable/disable Critical Results Rerun.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

Defining/Editing Reference/Critical Ranges

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

NOTE The Add All or Remove All buttons may be used when all chemistries on the respective lists are
desired. The Remove button is used to remove a chemistry from the Selected Chemistries list.

4 Select Define/Edit. The system shows the first chemistry on the Selected Chemistries list.

3-38 A94067AC
 Detailed System Setup
Reference/Critical Ranges Setup 3

5 Select the pull-down menu below the Sample Type field and select a Sample Type. The default
is Serum.

6 Select the pull-down menu below the Sex field and select the sex. The default for sex is M/F.

IMPORTANT The M/F selection on the DxC corresponds to ’unknown’ on the DxI system.

7 Place the cursor in the Low Age Range field on the first range line, enter the number(s) and
press ( Tab ) to accept the entry and move the cursor to the next field. Allowable age range
numbers are 0–255. (For DxI assays, the maximum age is 150 years.)

8 Type the age units (H-ours, D-ays, W-eeks, M-onths, Y-ears) for the Low Age Range, then press
( Tab ) to accept the entry and move the cursor to the next field. The default is Y-ears.
IMPORTANT The H-ours age unit is not available for DxI assays.

9 Type the High Age Range number in the first range line, then press ( Tab ) to accept the entry
and move the cursor to the next field.
Allowable age range numbers are 0-255. (For DxI assays, the maximum age is 150 years.)
Age ranges should be consecutive, but not overlapping. Creating non-consecutive age ranges
could result in a reference range not being printed.

IMPORTANT The system will not allow exiting from this screen without correcting overlapping ranges.
On an Integrated Workstation, for DxI assays, the age range used to define the default M/F range
may overlap with the other ranges defined for M/F.

10 Type the age units (H-ours, D-ays, W-eeks, M-onths, Y-ears) for the High Age Range, then press
( Tab ) to accept the entry and move the cursor to the next field. The default is Y-ears.
IMPORTANT The H-ours age unit is not available for DxI assays.

11 Type the Low Reference Range number, then press ( Tab ) to accept the entry and move the
cursor to the next field.
Valid entries are 0-9999999.999.

12 Type the High Reference Range number, then press ( Tab ) to accept the entry and move the
cursor to the next field.
Valid entries are 0-9999999.999. If entering critical ranges, continue to Step 13. Otherwise, go to
Step 16.

A94067AC 3-39
 Detailed System Setup
Reference/Critical Ranges Setup

13 Type a Low Critical Limits number, then press ( Tab ) to accept the entry and move the cursor to
the next field. This value must be less than or equal to the Low reference value. Valid entries
are 0-9999999.999.

14 Type a High Critical Limits number, then press ( Tab ) to accept the entry and move the cursor
to the next field. This value must be greater than or equal to the High reference value. Valid
entries are 0-9999999.999.

15 To automatically rerun a result if it exceeds critical limits, select its Rerun button. This is called
Critical Result Rerun.
Note 1: If the result is reported as "<X" or ">X", where X is the upper or lower reporting range
as with TDMs, Critical Result Rerun will not be performed.
Note 2: Critical Result Rerun should not be selected for any test that reports out as "POS" or
"NEG" such as the DATs.

16 To enter additional ranges for this chemistry, start at Step 5.

17 If multiple chemistries were selected for entry of reference ranges, select Next F9 and start at
Step 5.

18 If this is an immunoassay, with the cursor at the appropriate line, select/deselect Default F3 for
the default. The default range line will be marked with a greater-than (>) symbol (Integrated
Workstations only).

IMPORTANT On an Integrated Workstation, for each DxI assay sample type, the user can define
multiple ranges, but one M/F range must be defined and selected as a default. The default range is
used whenever age or gender is not programmed for a patient sample. The default selection on an
Integrated Workstation corresponds to ’Unknown’ with no age values on the DxI console. The age
range used to define the default M/F range may overlap with the other ranges defined for M/F.

19 Select Done F10 when complete.

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 Detailed System Setup
Reference/Critical Ranges Setup 3

Deleting a Line from the Reference/Critical Range

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

NOTE The Add All or Remove All buttons may be used when all chemistries on the respective lists are
desired. The Remove button is used to remove a chemistry from the Selected Chemistries list.

4 Select Define/Edit.

5 With cursor on appropriate line to be deleted, select Delete F1.

6 Select OK on the Clear Ranges popup screen to delete.

7 To delete another reference range line, repeat Steps 5 and 6.

8 Select Done F10 when complete.

Clearing All Reference/Critical Ranges for a Selected Chemistry with Sample Type
and Sex

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

4 Select Define/Edit.

A94067AC 3-41
 Detailed System Setup
Reference/Critical Ranges Setup

5 Select Clear All F2.

6 Select OK on the Clear Ranges popup screen.

7 Select Done F10 when complete.

Selecting/Deselecting the Default Reference Range

Default ranges may be defined for each chemistry/sample type/gender combination defined by the
operator. The default range is used whenever age or gender is not programmed for a patient
sample. For DxC chemistries with no default defined, "*****" will print in the reference range field
of the patient report.

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

NOTE The Add All or Remove All buttons may be used when all chemistries on the respective lists are
desired. The Remove button is used to remove a chemistry from the Selected Chemistries list.

4 Select Define/Edit. The initial reference range screen is displayed with the chemistry field set to
the first configured chemistry.

5 With cursor at the appropriate line, select/deselect Default F3 for the default.

IMPORTANT The default range line will be marked with a greater-than symbol (>).

6 If multiple chemistries were chosen, you can use the Next F9 or Prev F8 buttons to navigate for
additional chemistries.
OR
Repeat Step 5.

7 Select Done F10 when complete.

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 Detailed System Setup
Reference/Critical Ranges Setup 3

Clearing All Ranges for Selected Chemistries

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select the chemistries from the Configured Chemistries list and press Add to add them to the
Selected Chemistries list.

NOTE The Add All or Remove All buttons may be used when all chemistries on the respective lists are
desired. The Remove button is used to remove a chemistry from the Selected Chemistries list.

4 Select Clear Ranges.

5 Select OK to clear ranges.

Viewing Ranges Summary by Sample Type

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select the pull-down menu next to the Summary by Sample Type field and choose the sample
type.

IMPORTANT The system will automatically display a summary of ranges by the selected sample type.

4 Select OK to exit the Range Summary by Sample Type screen.

A94067AC 3-43
 Detailed System Setup
Reference/Critical Ranges Setup

Viewing Ranges Summary

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges.

3 Select Ranges Summary.

IMPORTANT The system will automatically display a summary of all defined ranges by the selected
sample type.

4 Select OK to exit the Range Summary screen.

Defining a Gray Zone

The Gray Zone setup defines gray zone limits for certain qualitative assays. This option can only be
defined through the DxC console.
IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

1 Select the Setup icon from the menu bar.

2 Select 10 Reference/Critical Ranges. A screen appears that lists assays and chemistries.

3 Select the qualitative assays from the Configured Chemistries list and press Add to add them to
the Selected Chemistries list.

4 Select Define/Edit. The system shows the first chemistry on the list.

5 The Define/Edit Gray Zone screen appears as shown in Figure 3.12. Type the gray zone limits at
this screen.

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 Detailed System Setup
Sample Comments Setup 3

6 Select Done F10 when complete.

IMPORTANT On the DxC 600i, if an assay with a gray zone defined is run on the Access when the DxC
600i computer is inoperative, the results are suppressed on the Access screen and printout. The
results are visible when retransmitted to the DxC 600i console (computer).

Figure 3.12 Define/Edit Gray Zone Screen

E016728S.EPS

Sample Comments Setup

Sample Comments allows the user to define a maximum of 20 pre-programmed comments for use
in the Sample Programming Screen.

Sample Comments may be modified at any time.

Defining Sample Comments

1 Select the Setup icon from the menu bar.

2 Select 11 Sample Comments.

3 Place the cursor in the desired Sample Comment field. Type up to 25 alphanumeric characters
per field, including punctuation and spaces. Press (Enter) when the sample comment for the
field is complete.

A94067AC 3-45
 Detailed System Setup
Special Calculations Definition

4 Repeat Step 3 until all desired comments have been typed.

5 Select Done F10 when complete.

Special Calculations Definition

The Special Calculations option provides a means of selecting predefined calculations or user-
defined calculations that are reported with each sample. Special calculations, predefined by
Beckman Coulter for the DxC, can be enabled/disabled by the user but they cannot be modified or
deleted from the system. Additional calculations may be defined, modified, or deleted by the user.
The selected calculations are reported only if the appropriate chemistries/assays for the equation
are programmed and run for a given sample ID.

IMPORTANT To define special calculations for Immunoassays, use the acronyms in the Chemistry
Configuration/Sample Type screen in System Setup.

IMPORTANT The predefined Free Thyroxine calculation for DxC is not equal to Free Thyroxine Index (FTI)
calculation (derived results) from Access/DxI.

NOTE If you have both CO2 and CO2E loaded on your system, the Anion Gap special calculation uses CO2.
You must create a user-defined special calculation for CO2E.
If you have only CO2E loaded on your system, you must create a user-defined Anion Gap special
calculation for CO2E.

A total of 40 special calculations can be reported with a sample.

While special calculations may be viewed at any time, the system status must be Standby or Stopped
to define, edit or delete user-defined special calculations or to enable/disable them.

The default for any special calculation is disabled.

For a listing of special calculations and their associated default units, precision and sample types,
view the Special Calculations screen in System Setup.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

Enabling/Disabling Predefined Special Calculations

1 Select the Setup icon from the menu bar.

2 Select 12 Special Calculations.

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 Detailed System Setup
Special Calculations Definition 3

3 Select the Enable check box beside the desired predefined special calculation to enable or
disable.

4 Select Done F10 when complete.

Viewing Predefined Special Calculations

1 Select the Setup icon from the menu bar.

2 Select 12 Special Calculations.

3 Type the desired calculation number in the Calculation No. field and press ( Enter) .
OR
Select the calculation number box next to the desired special calculation.

4 Select View F1 to view the parameters.

5 Select Cancel to exit screen.

Defining/Editing a Special Calculation

1 Select the Setup icon from the menu bar.

2 Select 12 Special Calculations.

3 Select an unused special calculation position number.

4 Select Define F2.

5 Define the calculation name in the field with a maximum of 15 characters.

A94067AC 3-47
 Detailed System Setup
Special Calculations Definition

6 To enable the use of the formula, select Enable Calculation.

7 Type the desired calculation formula with a maximum of 64 alphanumeric characters.

NOTE Mathematical operations in a calculation formula are in a left to right precedence order of:

1st ( ) parentheses
2nd function( ) math functions*
3rd (+n) and (-n) positive and negative numbers
4th ** exponent
5th *, / multiplication, division
6th +, - addition, subtraction

*Math functions can be used in special calculations:

abs( ) absolute value
log( ) base 10 logarithm
ln( ) natural logarithm
exp( ) exponential

The following examples show how these functions could be used when setting up formulas
involving troponin (aTnI) and ferritin (Ferr):

Function: Example:
exponent exp(aTnI)
natural log ln(aTnI)
exponent of natural log exp(ln(aTnI))
base 10 log log(aTnI)
division and base 10 log aTnI/log(Ferr)

8 Use the pull-down menu below Sample Type to select the sample type. The default is Serum.

9 Use the pull-down menu below Precision to select the precision setting. The default is X.X.

10 Type units in the Units field with a maximum of 8 alphanumeric characters. The default is none.

11 Select OK to define the calculation formula.

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 Detailed System Setup
Timed Urine and Creatinine Clearance Results 3

Deleting a Special Calculation

1 Select the Setup icon from the menu bar.

2 Select 12 Special Calculations.

3 Select the calculation to be deleted.

4 Select Delete F3.

5 Select OK to delete calculation.

6 Select Done F10 when complete.

Timed Urine and Creatinine Clearance Results

When Timed Urine is designated as the sample type for a Sample ID, the Results report will reflect:
• the concentration of the sample aliquot placed on the instrument.
• the concentration of the analyte with respect to sample volume and collection time period.
The DxC 600/800 performs additional calculations to accurately report the concentration as a
function of volume and time.

Calculation Constants and Factors

The sample volume is always expressed in milliliters (mL).

The selectable units for any given chemistry are always expressed as weight per milliliter
(therapeutic drugs only and this would be extremely rare), deciliters or liters.

Therefore, the factors applied to total volume will only be as follows:

milliliters to milliliters = 1.0

milliliters to deciliters = 0.01

milliliters to liters = 0.001

A94067AC 3-49
 Detailed System Setup
Timed Urine and Creatinine Clearance Results

Example #1: Timed Urine

An example of results calculations for a chemistry expressed in mg/dL follows with the resulting
report.

A calcium is requested on a timed collection specimen of urine. In sample programming, the

operator typed a total volume of 1,480 mL and a total collection time of 23.5 hours. When an aliquot
of the sample is tested on the DxC, a result of 10.8 mg/dL is obtained.

1 Convert the mL used to express volume to dL by multiplying the total volume 1,480 times 0.01
for an adjusted total volume of 14.80 dL.

2 Multiply the Calcium result by the volume.

Example:
10.8 mg/dL x 14.80 dL = 159.84 (mg)

3 Express the result as a function of the collection period. (Refer to the following report.)

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 Detailed System Setup
Timed Urine and Creatinine Clearance Results 3

Timed Urine Report Format

Figure 3.13 Timed Urine Report Format

102.12

E016639L.EPS

A94067AC 3-51
 Detailed System Setup
Timed Urine and Creatinine Clearance Results

Example #2: Creatinine Clearance

Given a timed urine sample, a creatinine is then performed on an aliquot of that sample. The units
selectable for Creatinine are mg/dL, mg/L, mmol/L and µmol/L; therefore, the instrument will
temporarily convert the units selected if mg/dL is not used. As an example, assume the following
parameters:

U = 30 mg/dL
V = 1480 mL, instrument converts to 14.8 dL
P = 1.0 mg/dL
A = 1.45
Collection time = 24 hrs, instrument multiplies 24 hours by 60 minutes to get 1440 minutes
The formula for the calculation is:

Creatinine Clearance = [(U x V) / P] x (1.73 / A) where

U = urine creatinine value, determined by analysis
V = volume of the sample in mL, input by operator
P = serum creatinine value, input by operator
A = estimated body surface of patient, operator input
1.73 = constant factor used to normalize body surface
Collection time = entered in hours by operator.

Calculating the Timed Urine Creatinine and Clearance Rate

To calculate the Timed Urine creatinine and clearance rate, follow the steps below.

When creatinine is ordered on a Timed Urine sample, three results are generated.

1 U x V = 30 mg/dL x 14.8 dL = 444 mg

This is the concentration of creatinine per time interval.

2 UV/P = 444 mg / (1.0 mg/dL) = 444 dL

3 (UV/P) x (1.73/1.45) = 444 dL x 1.19 = 529.74 dL

4 Convert dL to mL: 529.74 dL = 52,974 mL

5 Divide volume by # minutes in collection period (1440).

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 Detailed System Setup
Timed Urine and Creatinine Clearance Results 3

6 52,974 mL/1440 min. = 36.79 mL/min. cleared

This is the Creatinine Clearance result.

Table 3.1 Results for Creatinine Timed Urine Sample

Item Result Location on Report

1 Concentration of creatinine in the aliquot Results area of the report
2 Concentration as a function of time and volume Calculated Values
(calculated like any other timed urine)
3 Creatinine clearance result Calculated Values

Notes to the Operator

• mL/min. is the only unit available for Creatinine Clearance.
• The surface area correction factor (1.73/A) is ignored if a value of zero is entered in the surface
area field.
• If a serum creatinine result is not entered, the resultant creatinine clearance will indicate ONE
OR MORE CHEM RESULTS NOT AVAILABLE.
• Surface area normalization will be applied if the area is entered with a value greater than zero
in the surface area field.
• If a zero result is entered in the Collection Time field, an error will be flagged.
• If the ( Enter ) key is selected in the Surface Area field without entering the value, a zero value
will be used in the calculation and the surface area correction factor ignored.
• The Creatinine Clearance Calculation performed on the DxC is only available for the modular,
(CREm) (DxC 800), and CR-S or CR-E assays.

A94067AC 3-53
 Detailed System Setup
Creatinine Clearance Report Format

Creatinine Clearance Report Format

Figure 3.14 Creatinine Clearance Report Format

3-54 A94067AC
 Detailed System Setup
Version Information 3

Version Information

The Version Information provides a condensed reference to:

• The software version number.

• The chemistry database version.

The Version Information can be viewed at any time.

Viewing Version Information

1 Select the Setup icon from the menu bar.

2 Select 13 Version Information.

3 Select Done F10 when complete.

Units/Precision Setup

The Units/Precision option allows the operator to select the units and number of decimal places for
each displayed and printed result.

When the units are altered, all features affected by the change, such as reference ranges and
calibration values, will automatically convert to match the new units.

Units cannot be changed for chemistries that are defined for a control in QC.

The Unit Selection/Precision may be viewed at any time.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to change unit
selection or decimal places.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

A94067AC 3-55
 Detailed System Setup
Units/Precision Setup

Selecting Chemistry Units and Precision

1 Select the Setup icon from the menu bar.

2 Select 14 Units/Precision.

3 Use the pull-down menu below the Units column and select the desired units for the chemistry.

4 Use the pull-down menu below the Precision column and select the desired precision for the
chemistry.

5 For additional chemistries, scroll down and repeat Steps 3-4 for each chemistry.

6 Select Done F10 when complete.

Restoring Default Units/Precision

1 Select the Setup icon from the menu bar.

2 Select 14 Units/Precision.

3 Select Restore F1.

4 Select OK to restore units/precision defaults.

5 Select Done F10 when complete.

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User Defined Chemistries Setup 3

User Defined Chemistries Setup

To see how to use this feature, refer to CHAPTER 8, User-Defined Reagents in the UniCel DxC
Synchron Clinical Systems Instructions For Use manual for the DxC 600/800. For an Integrated
Workstation, refer to the User-Defined Reagents section in CHAPTER 10, System Setup in the UniCel
DxC Synchron Access Clinical System Integrated Workstation Instructions For Use manual.

Bar Code Setup

The Bar Code Setup option allows the operator to:

• Enable/disable sample bar code mode of operation.

• Enable/disable sample bar code types.
• Configure sample bar code parameters.
• Restore defaults.

The four sample bar code types that may be used on the DxC are:

• Code 39
• Codabar
• Interleaved 2 of 5
• Code 128

Any combination of bar code types may be enabled.

IMPORTANT When performing System Setup on an Integrated Workstation, this option must be set at the
DxC console, but it can be viewed at the DxI console.

Setup
The Bar Code Setup may be viewed at any time.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications.

The Bar Code Setup defaults are:

Bar Code mode: Enabled
All bar code symbologies: Enabled

A94067AC 3-57
 Detailed System Setup
Bar Code Setup

Enabling/Disabling Bar Code or Rack/Position Mode

1 Select the Setup icon from the menu bar.

2 Select 16 Bar Code.

3 Select the check box to the left of the desired mode (Bar Code or Rack/Position) to enable/
disable.

4 Select Done F10 when complete.

Enabling/Disabling Bar Code Types

1 Select the Setup icon from the menu bar.

2 Select 16 Bar Code.

3 Select the button for the desired Bar Code type to enable or disable. Multiple Bar code types
may be selected at one time.

4 Select Done F10 when complete.

Setting Bar Code Type Parameters

1 Select the Setup icon from the menu bar.

2 Select 16 Bar Code.

3 Select the button for the desired Bar Code type to enable.

4 Select the appropriate Bar Code Parameters option bar to modify the bar code type parameters.

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 Detailed System Setup
Bar Code Setup 3

5 In the pop-up window, select the appropriate Bar Code Parameters button to enable the bar
code type parameters.

6 When the desired parameters are set, press OK.

7 Repeat Steps 3–6 to set additional options for other bar code types as desired.

8 Select Done F10 when complete.

IMPORTANT To access the Define Code Length parameter (Code 39 and Codabar), Fixed Code Length
must be selected.

Interleaved 2 of 5 Parameter Setup

For an Integrated system, the Interleaved 2 of 5 parameter value for Code Length One is an even
number from 4 to 14 with check digit enabled/disabled. Code Length One is applied to the DxC, DxI
and UCTA. The parameter value for Code Length Two (DxC/UCTA Only) is an even number from 2
to 16 with check digit enabled and an even number from 2 to 14 with check digit disabled. Code
Length Two is applied to the DxC and UCTA only.

For DxC 600/800 and DxC 600i systems, the Interleaved 2 of 5 parameter values for Code Length One
and Code Length Two are an even number from 2 to 16 with check digit enabled and an even
number from 2 to 14 with check digit disabled. On the DxC 600i system, Code Length One and Code
Length Two are applied to the DxC and CTA only. Access 2 barcode setup is performed separately at
the Access 2 console.

Restoring Default Bar Codes

1 Select the Setup icon from the menu bar.

2 Select 16 Bar Code.

3 Select the button for the desired Bar Code type to enable.

4 Select the appropriate Bar Code Parameters option bar.

5 In the pop-up window, select Restore Default.

A94067AC 3-59
 Detailed System Setup
Maximum Sample Program Age

6 Select OK to restore default bar codes.

7 Select Done F10 when complete.

Maximum Sample Program Age

This feature refers to the age of the sample program. The operator can define the period of time
during which a Sample ID can be reloaded on the system. If the period exceeds the Sample Program
Age limit, a popup window notifies the operator that the limit has been exceeded so they can take
an appropriate action, such as clearing the Sample ID.
This feature is useful when Sample IDs are reused regularly.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications.

The default is disabled.

To set the time for Maximum Sample Program Age, follow the steps below.

1 Select the Setup icon from the menu bar.

2 Select 16 Bar Code.

3 Select the button beside Maximum Sample Program Age.

4 Select the check box for Hour or for Day.

5 Type the number of hours or days in the first box.

6 Select Done F10 when complete.

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 Detailed System Setup
Reserved Racks Setup (DxC 600/800 and DxC 600i) 3

Reserved Racks Setup (DxC 600/800 and DxC 600i)

The Reserved Racks Setup option allows the operator to:

• Assign reserved rack numbers for small sample volume containers.

• Define a rack number or numbers for the analysis of HbA1c-, HbA1c3 or IBCT samples.
• For a CTS system, assign rack numbers to the proper rack size.
• Restore defaults.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications. When changing the CTS option, the operator must Stop and Home the system to
completely enable the feature.

Restoring Defaults

The defaults are:

CTS: Off
Reserved Racks: None Reserved
Reserved Racks for
HbA1c- or IBCT: None Reserved

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup.

3 Select Restore Default.

4 Select OK to restore the defaults.

This option is available on standalone systems only.

Enabling Cap Piercer

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup.

A94067AC 3-61
 Detailed System Setup
Reserved Racks Setup (DxC 600/800 and DxC 600i)

3 Select the 1-Blade Thick/Narrow CTS button to enable/disable.

NOTE If a CTS option is not installed, the Cap Piercer button is grayed out.

4 Select OK to save changes.

Defining Racks for HbA1c-, HbA1c3 and/or IBCT

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup.

3 Type the desired numbers to assign the reserved racks in the HbA1c or IBCT fields.
This field can be used with hemolysate or whole blood.

4 Type the desired number to define the container type.

• For 75 mm primary tubes, 0.5 mL, or 2.0 mL sample caps placed directly in 75 mm racks,
type the rack numbers in the 75mm Racks field.
• For 100 mm primary tubes, 0.5 mL, or 2.0 mL sample caps placed directly in 100 mm racks,
type the rack numbers in the 100mm Racks field.
• For cups in tubes and adapters, type the rack numbers in the Reserved Racks field.

NOTE The ranges for 75 mm racks, 100 mm racks, and reserved racks cannot overlap.

5 Select OK to save changes.

For more information, refer to "How to Use Reserved Racks" in CHAPTER 2 Preparing Samples for
Analysis in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for the DxC 600/
800.

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 Detailed System Setup
Reserved Racks Setup (Integrated Workstations) 3

Defining Racks for Small Volume Samples

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup.

3 Type the desired numbers to define racks in the Reserved Rack field.

4 Select OK to save changes.

Defining Sample Containers

ALL racks used for primary tubes on your system must be defined as either a 75 mm or 100 mm rack.

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup.

3 Type the rack numbers for all 75 mm racks in the 75mm Racks field.
Type the rack numbers for all 100 mm racks in the 100mm Racks field.

NOTE The ranges for 75 mm racks, 100 mm racks, and reserved racks cannot overlap.

4 Select OK to save changes.

Reserved Racks Setup (Integrated Workstations)

The Reserved Rack Setup option allows the operator to:

• Define sample containers for the DxI, DxC and UCTA.

• Define a rack number or numbers for the analysis of HbA1c-, HbA1c3, or IBCT samples.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications.

A94067AC 3-63
 Detailed System Setup
Reserved Racks Setup (Integrated Workstations)

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

Enabling the Cap Piercer

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup.

3 Select the 1-Blade Thick/Narrow CTS button to enable/disable.

4 Select OK to enable/disable the Cap Piercer.

Integrated Workstation Sample Containers

The following tables can be used to define racks for the Integrated Workstations. The listed
validated sample containers can be setup as Shared, DxC/UCTA or DxI.
Shared racks can be processed on the UCTA, the DxC and the DxI.

DxC/UCTA racks can be processed on the UCTA and/or the DxC.

Racks that can be processed only on the DxC are designated as ’DxC Only’ on the Reserved Racks
screen.

DxI Only racks can be processed only on the DxI.

IMPORTANT Only validated closed sample tubes can be run on UniCel DxC Systems with CTS.
For information on preparing sample containers for processing on an Integrated Workstation, refer
to Tables 4.1 and 9.1, Preparation of Sample Containers in the UniCel DxC Synchron Access Clinical
System Integrated Workstations Instructions For Use manual.

Containers defined using the following table can be processed by the DxC, UCTA or the DxI.

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Reserved Racks Setup (Integrated Workstations) 3

Table 3.2 Containers to be set up as Shared, DxC/UCTA, or DxI

Sample Container Available Setup

Primary Tube Shared
13 x 75 mm • 12 or 13 x 75 mm glass
Validated for 1-Blade Thick CTS: • 12 or 13 x 75 mm plastic
DxC/UCTA
• Becton Dickinson VACUTAINER with HEMOGARDa
75 mm
• Greiner VACUETTEb
DxI
• 12 or 13 x 75 mm glass
• 12 or 13 x 75 mm plastic
Primary Tube Shared
13 x 100 mm 13 x 100 mm
Validated for 1-Blade Thick CTS: DxC/UCTA
• Becton Dickinson VACUTAINER with HEMOGARD • 100 mm
• Greiner VACUETTE DxI
• 13 x 100 mm
Primary Tube Shared
16 x 100 mm • 16 x 100 mm
Validated for 1-Blade Thick CTS: DxC/UCTA
Becton Dickinson VACUTAINER with HEMOGARD • 100 mm
DxI
• 16 x 100 mm
Primary Tube Shared
92 x 15 mm • 92 x 15 mm 7.5 mL S-Monovette
Validated for 1-Blade Narrow CTS: DxC/UCTA
Sarstedt S-Monovettec • 100 mm
DxI
• 92 x 15 mm 7.5 mL S-Monovette
Secondary Tube Shared
12 x 75 mm • 12 or 13 x 75 mm glass
13 x 75 mm
• 12 or 13 x 75 mm plastic
DxC/UCTA
• 75 mm
DxI
• 12 or 13 x 75 mm glass tube
• 12 or 13 x 75 mm plastic tube

A94067AC 3-65
 Detailed System Setup
Reserved Racks Setup (Integrated Workstations)

Table 3.2 Containers to be set up as Shared, DxC/UCTA, or DxI (Continued)

Sample Container Available Setup

Sample Cup Sharedd
0.5 mL
• 0.5 mL cup in 75 mm Rack
(PN 651412) • 0.5 mL cup in 100 mm Rack
DxC/UCTAd
• 75 mm
• 100 mm
DxI
• 0.5 mL cup
Sample Cup Sharedd
2.0 mL
• 2 mL cup in 75 mm Rack
(PN 652730 or 81902) • 2 mL cup in 100 mm Rack
DxC/UCTAd
• 75 mm
• 100 mm
DxI
• 2 mL cup
1.0 mL Insert Cup (PN 81915) Shared
in 13 x 75 mm Tube • 1 mL insert in 13 x 75 mm tube
DxC/UCTA
• Container with insert (Medium)
DxI
• 1 mL insert in 13 x 75 mm tube
1.0 mL Insert Cup (PN 81915) Shared
in 13 x 100 mm Tube • 1 mL insert in 13 x 100 mm tube
DxC/UCTA
• Container with insert (High)
DxI
• 1 mL insert in 13 x 100 mm tube
2.0 mL Insert Cup (PN 81917) Shared
in 16 x 100 mm Tube • 2 mL insert in 16 x 100 mm tube
DxC/UCTA
• Container with insert (High)
DxI
• 2 mL insert in 16 x 100 mm tube
a. Registered trademark of the Becton Dickinson Corporation.
b. Registered trademark of the Greiner Corporation.
c. Registered trademark of the Sarstedt Corporation. Requires Sarstedt S- Monovette Type CTS and CTA hardware.
d. Define based on rack height (75 or 100 mm).

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Reserved Racks Setup (Integrated Workstations) 3

Containers defined using the following table can be processed by the DxC/UCTA only.

Table 3.3 Containers to be set up as DxC/UCTA only

Sample Container Available Setup

Primary Tube DxC/UCTA
75 x 15 mma 75 mm
Validated for 1-Blade Narrow CTS
Sarstedt S-Monovetteb
1.0 mL Insert Cup (PN 81915) DxC/UCTA
in 12 x 75 mm or 13 x 75 mm Tube Container with insert (Medium)
1.0 mL Insert Cup (PN 81915) DxC/UCTA
in 13 x 100 mm Tube Container with insert (Medium)
1.0 mL Pediatric Insert Cup (PN 81916) DxC/UCTA
in 12 x 75 mm or 13 x 75 mm Tube Container with insert (Medium)
1.0 mL Pediatric Insert Cup (PN 81916) DxC/UCTA
in 13 x 100 mm Tube Container with insert (High)
0.5 mL or 2.0 mL Sample Cup DxC/UCTA
in 5 mL Transfer Tube (PN 979272) Container with insert (Low)
a. Requires a special amber/purple 5.5 mL rack (PN A18642).
b. Registered trademark of the Sarstedt Corporation.

Containers defined using the DxC/UCTA button’s Rack Description list, as shown in the following
table, can be processed by the DxC only. These samples can be loaded on the UCTA load tray, but
they are processed on the DxC.

Table 3.4 Containers to be set up as DxC only

Sample Container Available Setup

Primary Tube (open tube) DxC/UCTA
16 x 75 mm 75 mm
Primary Tube (open tube) DxC/UCTA
13 x 65 mm 75 mm
Sarstedt S-Monovettea
Primary Tube (open tube) DxC/UCTA
13 x 90 mm 100 mm
Sarstedt S-Monovette
Beckman Coulter Synchron Microtube 5 mL DxC/UCTA
Container with insert (DxC Only)
2.0 mL Insert Cup (PN 81917) DxC/UCTA
in 15 x 85 mm Tube Container with insert (DxC Only)
0.5 mL Sample Cup (PN 651412) DxC/UCTA
in 16 x 100 mm Tube Container with insert (DxC Only)

A94067AC 3-67
 Detailed System Setup
Reserved Racks Setup (Integrated Workstations)

Table 3.4 Containers to be set up as DxC only (Continued)

Sample Container Available Setup

2.0 mL Sample Cup (PN 81902 or PN 652730) DxC/UCTA
in 16 x 100 mm Tube Container with insert (DxC Only)
0.5 mL Sample Cup (PN 651412) DxC/UCTA
in 0.5 mL Cup Insert (PN 476406) reusable Container with insert (DxC Only)
BD Microtainer Tubeb with adapter (PN 472987) (open DxC/UCTA
tube) Container with insert (DxC Only)
HbA1c- DxC/UCTA
• Enter the rack ID(s) in the Rack IDs (1-
999) field, select the DxC/UCTA button
and the HbA1c button.
• Select the desired container type (75mm,
100mm, or Container with Insert (DxC
Only)) from the Rack Description list and
select OK.
HbA1c3 (Primary Tube) DxC/UCTA
• Enter the rack ID(s) in the Rack IDs (1-
999) field, select the DxC/UCTA button
and the HbA1c button.
• Select 75 mm or 100 mm from the Rack
Description list and select OK.
IBCT DxC/UCTA
• Enter the rack ID(s) in the Rack IDs (1-
999) field, select the DxC/UCTA button
and the IBCT button.
• Select the desired container type (75mm,
100mm, or Container with Insert (DxC
Only)) from the Rack Description list and
select OK.
a. Registered trademark of the Sarstedt Corporation. Requires Sarstedt S- Monovette Type CTS and CTA hardware.
b. Registered trademark of the Becton Dickinson Corporation.

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Reserved Racks Setup (Integrated Workstations) 3

Containers defined using the following table can be loaded on and processed by the DxI only.

Table 3.5 Containers to be set up as DxI only

Sample Container Available Setup

Primary Tube DxI
16 x 75 mm 16 x 75 mm
(open tube)
Primary Tube DxI
75 x 15 mm 75 x 15 mm 5.5 mL S-Monovette
5.5 mL Sarstedt S-Monovettea
(open tube)
Primary Tube DxI
11.5 x 66 mm 11.5 x 66 mm 3.5 mL S.60.549
3.5 mL Sarstedt
(open tube)
Primary Tube DxI
15.3 x 92 mm 15.3 x 92 mm 5 mL S.62.611
5 mL S.62.611 Sarstedt
(open tube)
SBCL 16 x 85 mm Tube 10 mL screw cap DxI
(open tube) 16 x 85 mm
Pediatric Insert Cup (PN 81916) DxI
in a rack adapter Ped insert in adapter
Autoaliquot Tube DxI
Autoaliquot
3.0 mL Insert Cup DxI
in a 16 x 100 mm rack 3 mL in 16 x 100 mm rack
Low volume sample vessel DxI
in a Low Volume Sample Rack Low volume sample vessel
a. Registered trademark of the Sarstedt Corporation.

A94067AC 3-69
 Detailed System Setup
Reserved Racks Setup (Integrated Workstations)

Defining Sample Containers

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup. The Reserved Racks screen appears.

3 Select the Add button. The Reserved Racks Setup screen appears.

4 Type the rack number or range of rack numbers you want to define in the Rack IDs (1-999) field.

5 Select the Shared, DxC/UCTA, or the DxI rack type button.

NOTE Different rack options and containers are available for each rack type. For example, when the
DxC/UCTA button is selected, you can select an option from either DxI Reserve Volume or Reserved
for:.

• The DxI Reserve Volume: option buttons are defined as follows:

• Flexible - the reflex test will aspirate volume based on the reflex conditions setup for the
requested tests. Flexible is the default option for all three rack types.
• Standard - the system always draws a fixed volume of sample, regardless of any other
considerations.
• No Reserve - no DxI reserve volume is drawn for DxI reflex assays.
• The Reserved for: option buttons are defined as follows:
• None – select this default option if the sample is not reserved for HbA1c or IBCT.
• HbA1c – select this option only for HbA1c- or HbA1c3 samples.
• IBCT – select this option only for IBCT samples.
• (Refer to the Defining Racks for HbA1c-, HbA1c3 and/or IBCT procedure if you need to define
these racks.)

6 Select the desired container type from the Rack Description list.

NOTE Shared containers can be loaded through the DxI SPU (Sample Presentation Unit), UCTA or DxC
Load Area. DxC/UCTA only containers can be loaded through the UCTA and/or DxC Load Area.
DxI containers can be loaded through the DxI SPU.

7 Select the OK button to assign the racks. The defined rack(s) appear on the Rack IDs/Rack Type
panel.

8 Repeat Steps 3 to 7 for each rack or range of racks you want to define.

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Reserved Racks Setup (Integrated Workstations) 3

CAUTION
All containers used must be defined properly. If not, you may cause instrument
errors.
Racks are configured to accept specific types of sample containers. The sample
containers used must match the ID configured for the rack. An incorrect sample
container in a rack may damage the system. You can find the rack ID ranges set
up for each sample container from the Reserved Racks function in System Setup
on the workstation console.

DxI Reserve Volumes

Integrated Workstations provide two methods of drawing reserve volumes that can be used for DxI
assays: standard reserve volume and flexible reserve volume. The system can be set up to draw an
additional volume of sample that can be used for system generated reflex tests, LIS downloaded
reflex tests, reruns, or late downloaded LIS requests. The additional volume is called a reserve
volume. When the system is set up to draw reserve volumes, a reserve volume may be drawn from
patient samples in racks that are designated for reserve volume.

Individual sample racks can be designated by rack ID for no reserve volume, or for one of two types
of reserve volume: flexible or standard.

For samples in flexible reserve volume racks, the system calculates the reserve volume for each
sample based on the tests requested for that sample, the reflex conditions set up for the requested
tests, and the maximum quantity set up to be drawn for a flexible reserve volume. A flexible reserve
volume is drawn only if at least one reflex condition is defined and enabled for at least one of the
tests requested for the sample.

For samples in standard reserve volume racks, the system always draws a fixed volume, regardless
of any other considerations.

Modifying Sample Containers

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup. The Reserved Racks screen appears.

3 Select the Rack IDs button for the rack you want to modify.

4 Select the Modify button. The Reserved Racks Setup screen appears. If desired, you can modify
one or more of the Rack ID numbers using the Rack IDs (1-999) field.

5 Select the Shared, DxC/UCTA, or the DxI rack type button.

NOTE Each rack type has different rack options and containers available for that rack type.

A94067AC 3-71
 Detailed System Setup
Reserved Racks Setup (Integrated Workstations)

6 Select the desired DxI Reserve Volume: and/or Reserved for: options, if applicable.

7 Select the desired container type from the Rack Description list.

NOTE Shared containers can be loaded through the DxI SPU (Sample Presentation Unit), UCTA or DxC
Load Area. DxC/UCTA only containers can be loaded through the UCTA and/or DxC Load Area.
DxI containers can be loaded through the DxI SPU.

8 Select OK to assign the racks. The modified rack(s) appear on the Rack IDs/Rack Type panel.

Deleting Sample Containers

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup. The Reserved Racks screen appears.

3 Select the Rack IDs button for the rack you want to delete.

4 Select the Delete button. The Delete Rack Range(s) box prompts, "Are you sure you want to
delete the selected rack range(s)?"

5 Select OK to delete the rack(s) from the Rack IDs/Rack Type panel.

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 Detailed System Setup
Reserved Racks Setup (Integrated Workstations) 3

Defining Racks for HbA1c-, HbA1c3 and/or IBCT

1 Select the Setup icon from the menu bar.

2 Select 17 Reserved Racks Setup. The Reserved Racks screen appears.

3 Select the Add button. The Reserved Racks Setup screen appears.

4 Type the rack number(s) you want to define in the Rack IDs (1-999) field.

5 Select the DxC/UCTA rack type button.

6 Select the Reserved for: button for the rack type you want to assign (HbA1c or IBCT).
(Use the HbA1c button to define HbA1c- or HbA1c3 racks.)

7 Select the desired container type from the Rack Description list.

8 Select the OK button. The rack definition screen closes. The defined rack appears on the Rack
IDs/Rack Type panel.

9 Select the Close button to save the changes.

A94067AC 3-73
 Detailed System Setup
Calculating Minimum Sample Volumes (Integrated Workstations)

Calculating Minimum Sample Volumes (Integrated Workstations)

The sample volume in a container must be sufficient to process the requested tests, and can be
increased to accommodate reflex tests.

Use the following equations whenever you need to calculate the minimum sample volume for a
container in a rack when processed through the UCTA for samples containing DxI assays. These
equations are specific to DxI assays.

IMPORTANT This calculation does not account for any DxC tests. Additional volume may be required when
running samples containing DxI and DxC tests. Refer to the DxC Sample Template for information on DxC
volume requirements.

Equation 1:

A (sample assay volume) + B (SV dead volume) x 1.1025 = C (UCTA aliquot volume)

Equation 2:

C (UCTA aliquot volume) + D (sample container dead volume) = Minimum sample volume required

Table 3.6 Variable Definitions

Variable Definition
A The sample assay volume is the sum of the sample volumes for each requested
test. To find the sample volume for each test, see the corresponding directional
insert.
B The SV dead volume is the amount of sample that cannot be drawn from an SV inside
of the DxI instrument. The SV dead volume is 60 µL for each SV.
C The UCTA aliquot volume is the total volume picked up by the UCTA aliquot probe. It
is determined by the equation:
1.1025 x (A + B).
D The sample container dead volume is the amount of sample that cannot be aliquotted
from the sample container. The sample container dead volume is container
dependent. Refer to the UniCel DxC Synchron Access Clinical System Integrated
Workstations UCTA Primary Tube Sample Template for more information.

NOTE If the sample assay volume (A) is greater than 500 µL, the system will create additional SVs. Each
addtional SV will require additional SV dead volume (B).

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Calculating Minimum Sample Volumes (Integrated Workstations) 3

Example 1 - Sample volume aliquot in one SV

The aTnI assay has a sample volume of 40 µL and the CK-MB assay has a sample volume of 55 µL.
Here is how to calculate the minimum sample volume required for these two assays if you are using
a 2 mL sample cup directly in a rack loaded through the UCTA.

Table 3.7 Example 1 Calculations

Variable Definition Volume

A Total sample volume for the requested tests 95 µL
(40 µL + 55 µL)
B Dead volume for one SV 60 µL
C UCTA aliquot volume 171 µL
1.1025 x (95 µL + 60 µL)
D Sample container dead volume 420 µL
Minimum sample volume required for one SV 591 µL
171 µL + 420 µL = 591 µL

Example 2 - Sample volume aliquot in two SVs

The HBsAb, HBsAg, HBsBlk and HBsCt assays have a sample volume of 110 µL each and the HIVAb
has a sample volume of 210 µL. Here is how to calculate the minimum sample volume required for
these five assays if you are using a 2 mL sample cup directly in a rack loaded through the UCTA.

Table 3.8 Example 2 Calculations

Variable Definition Volume

A Total sample volume for the requested tests 650 µL
(110 µL + 110 µL + 110 µL + 110 µL + 210 µL)
B Dead volume for two SV 120 µL
(60 µL + 60 µL)
C UCTA aliquot volume 849 µL
1.1025 x (650 µL + 120 µL)
D Sample container dead volume 420 µL
Minimum sample volume required for one SV 1269 µL
849 µL + 420 µL = 1269 µL

A94067AC 3-75
 Detailed System Setup
Disable Service Monitor

Disable Service Monitor

The Disable Service Monitor option permits the service monitor to be disabled.

When the Metering Counter is activated, the Service Monitor must be disabled. Refer to the Synchron
Clinical Systems Metered-Use Manual for information regarding the metering option.

The system must be in Standby or Stopped to change this option.

The default is disabled.

Disabling Service Monitor

1 Select the Setup icon from the menu bar.

2 Select 18 Disable Service Monitor.

3 Select OK.

Host Communications

Tables 3.2 and 3.3 list the Host Communication Parameters, the options and the default settings for
each.

To set up or modify Host Communication Parameters, select the Setup icon from the menu bar.
Select 20 Host Communication.

The system must be in Standby or Stopped to make modifications.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

Refer to the UniCel DxC Synchron Clinical Systems Host Interface Specifications for comprehensive
documentation for the host parameters.

IMPORTANT Connecting the UniCel DxC System to the laboratory network can expose the instruments to
computer viruses. A firewall is recommended between the instrument and the computer system (LIS).

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 Detailed System Setup
Host Communications 3

Table 3.9 DxC Host Communications Parameter Options for CX7 Compatible or LX20

Parameter Serial Options TCP/IP Options Default

Transport Serial or TCP/IP Serial
IP Address Not Applicable NNN.NNN.NNN.NNN Blank
Port # Not Applicable Up to 5 digits 12003
Range: 0 - 65535
Device ID 0-99 0
Flow Control Software (XON/XOFF), Not Applicable Software
(XON/XOFF)
Hardware (RTS/CTS)a,
or None
Data Transmission Transmission OFF, Unidirectional, Bidirectional, or Unidirectional
Mode Bidirectional With Query
Interface CX7 Compatible or LX20 CX7 Compatible
Data Bits 7 or 8 Not Applicable 8b
Stop Bits 1 or 2 Not Applicable 1b
Parity None, Odd, or Even Not Applicable Noneb
Baud Rate 300, 1200, 2400, 4800, Not Applicable 9600
9600, 19200
3 Digit Rack Number Selected or Not Selected (CX7-Compatible only) Not Selected
Query Timeout 2.5, 4, or 6 minutes 2.5 minutes
Requery (Automatic Selected or Not Selected Not Selected
Requery of Host)
< or > symbols Host does NOT accept either < or > symbols Selected
a. For Flow Control, do not select the Hardware (RTS/CTS) option. With the Hardware option, ESD interference may affect the
performance.
b. For Data Bits, Stop Bits and Parity, the Default Options are the recommended settings.

A94067AC 3-77
 Detailed System Setup
Host Communications

IMPORTANT Connecting the UniCel DxC System to the laboratory network can expose the instruments to
computer viruses. A firewall is recommended between the instrument and the computer system (LIS).

Table 3.10 DxC Host Communications Parameter Options for ASTM

Parameter Serial Options TCP/IP Options Default

Transport Serial or TCP/IP Serial
IP Address Not Applicable NNN.NNN.NNN.NNN Blank
Port # Not Applicable Up to 5 digits 12003
Range: 0 - 65535
Device ID 0-99 0
Flow Control Software (XON/XOFF), Not Applicable Software
(XON/XOFF)
Hardware (RTS/CTS)a,
or None
Data Transmission Transmission OFF, Bidirectional, or Bidirectional With Query Bidirectional
Mode
Interface ASTM ASTM
Data Bits 7 or 8 Not Applicable 8b
Stop Bits 1 or 2 Not Applicable 1b
Parity None, Odd, or Even Not Applicable Noneb
Baud Rate 300, 1200, 2400, 4800, Not Applicable 9600
9600, 19200
ASTM Header Short or Long Short
Query Timeout 2.5, 4, or 6 minutes 2.5 minutes
Query Terminator Selected or Not Selected Selected
Requery (Automatic Selected or Not Selected Not Selected
Requery of Host)
< or > symbols Host does NOT accept either < or > symbols Selected
a. For Flow Control, do not select the Hardware (RTS/CTS) option. With the Hardware option, ESD interference may affect
the performance.
b. For Data Bits, Stop Bits and Parity, the Default Options are the recommended settings when serial transport is selected.

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 Detailed System Setup
Host Communications 3

Setting Up Additional Host Messages

Tables 3.11, 3.12 and 3.13 describe additional host messages and their default settings.

The setting for these messages may be changed by selecting Messages F3 from the Host
Communications Parameters Screen.

Table 3.11 Additional Host Communications Messages for the CX7 Compatible Interface

Stream: Function Message Default

700:02 Host Setup Selected
702:03 Test Results Selected
702:11 Special Calculation Result Selected
702:13 Timed Urine Result Selected
702:81 Expanded Result Not Selected
703:01 Power Up Selected
703:02 Bidirectional On Selected
703:17 End of Run Selected

Table 3.12 Additional Host Communications Messages for the LX20

Interface

Stream: Function Message Default

800:02 Host Setup Selected
802:03 Test Results Selected
802:11 Special Calculation Result Selected
802:13 Timed Urine Result Selected
802:81 Expanded Result Not Selected
803:01 Power Up Selected
803:02 Bidirectional On Selected
803:17 End of Run Selected

Table 3.13 Additional Host Communications Messages for the ASTM Interface

Stream: Function Message Default

M:110 Special Calculations Message Selected
M:111 Timed Urine Message Selected

A94067AC 3-79
 Detailed System Setup
Host Communications

Setting Up Host Communications Parameters

1 Select the Setup icon from the menu bar.

2 Select 20 Host Communication.

3 Use the pull-down menu beside the Transport field and select from:
• Serial
• TCP/IP

4 Type the IP Address (XXX.XXX.XXX.XXX) and press ( Tab ) to move to the next field. (TCP/IP
only)

5 Type the Port Number (1-65535) and press ( Tab ) to move to the next field. (TCP/IP only)

6 Type the Device ID number (0-99) and press ( Tab ) to move to the next field.

7 Use the pull-down menu beside the Flow Control field and select from:
• Software (XON/XOFF)
• Hardware (RTS/CTS)
• None

8 Use the pull-down menu beside the Data Transmission Mode field and select from:
• Transmission OFF
• Unidirectional (not valid for ASTM protocol)
• Bidirectional
• Bidirectional with Query

9 Use the pull-down menu beside the Interface field and select from:
• CX7 Compatible
• LX20
• ASTM

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 Detailed System Setup
Host Communications 3

10 Press the Messages F3 button to select the desired transmitted message buttons from the
Messages popup window.

NOTE Do not run the system with the Expanded Results message turned on unless directed by a
Beckman Coulter representative. (This note does not apply to ASTM setups.)

11 Select OK.

12 Use the pull-down menu beside the Data Bits field (Serial only) and select from:
• 8
• 7

13 Use the pull-down menu beside the Stop Bits field (Serial only) and select from:
• 1
• 2

14 Use the pull-down menu beside the Parity field (Serial only) and select from:
• None
• Odd
• Even

15 Use the pull-down menu beside the Baud Rate field (Serial only) and select from:
• 300
• 1200
• 2400
• 4800
• 9600
• 19200

16 Use the pull-down menu beside the Query Timeout field and select the number of minutes from:
• 2 1/2
• 4
• 6

A94067AC 3-81
 Detailed System Setup
Host Communications

17 Use the pull-down menu beside the ASTM Header field (for ASTM only) and select from:
• Short
• Long

18 Select the 3 Digit Rack Number button to enable/disable (used if Host can accept rack ID
numbers of 100 to 999).

19 Select the Requery button to enable/disable. (This allows the DxC to query the host for
additional tests on a completed sample that is reloaded on the system. The Sample ID is
automatically cleared and additional tests are downloaded from the host.)

IMPORTANT If there are samples on the reloaded rack that do NOT have additional tests programmed
at the LIS, their Sample IDs are also cleared.

20 Select the Query Terminator button to enable/disable. (ASTM only)

21 Select the Host does NOT accept > or < symbols check box to enable/disable.

22 Select Done F10 when complete.

Restoring Default Host Communications Parameters

1 Select the Setup icon from the menu bar.

2 Select 20 Host Communication.

3 Select Restore F1.

4 Select OK to restore default values.

5 Select Done F10 when complete.

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 Detailed System Setup
Language/Keyboard Setup 3

Language/Keyboard Setup

The Language/Keyboard Setup option allows the operator to select from the following languages
and keyboards for instrument operation:

• English
• French
• German
• Italian
• Spanish
• Japanese
• Simplified Chinese
Changing from Japanese to any other language or keyboard will require a reloading of the operating
software.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications.
The default is English with a USA keyboard.

IMPORTANT When performing System Setup on an integrated system, this option must be set at the
Integrated Workstation console, but it can be viewed at the DxI console.

Selecting the Language

IMPORTANT Shutdown the system for the language change to take effect. For information on performing
Shutdowns, refer to your system’s Instructions For Use manual.

1 Select the Setup icon from the menu bar.

2 Select 21 Language/Keyboard.

3 Select the pull-down menu beside the Language field to view the language options.

4 Select the desired language.

5 Select OK to activate the language chosen.

A94067AC 3-83
 Detailed System Setup
Printer Setup

Selecting the Keyboard

1 Select the Setup icon from the menu bar.

2 Select 21 Language/Keyboard.

3 Select the pull-down menu beside the Keyboard field to view the available options.

4 Select the desired option.

5 Select OK activate the keyboard chosen.

Printer Setup

The Printer Setup option allows selection of paper size.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications.

The default paper size is US Domestic (8 ½ x 11 inches).

Selecting Paper Size

1 Select the Setup icon from the menu bar.

2 Select 22 Printer Setup.

3 Use the pull-down menu beside the Paper Size field.

Select the desired option:
• US Domestic (8 ½ x 11 inches)
• A4 (210 x 297 mm)
• B5 (182 x 257 mm)

4 Select OK to accept paper size.

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 Detailed System Setup
Service Setup 3

Service Setup

The Service Setup feature allows Beckman Coulter support personnel to access several service
features on the system. Entering into this area activates the Service Monitor mode of operation.
Other than being able to access the protected features in this area and in the way tests are counted,
if on a metered reagent plan, there is no difference in system operation while in this mode. While
using the Service Setup feature, the menu bar is green. After selecting Disable Service Monitor the
screen returns to normal.

Enabling Service Setup

This feature is password protected and can only be accessed by Beckman Coulter personnel.

Disabling Service Setup

The Service Monitor mode can be disabled at any time. Refer to Disabling Service Monitor in this
chapter for instructions.

System Configuration

Changes in hardware configuration may require changes to the (1) data logger IP address and/or (2)
the hardware Ethernet address. This feature allows changes to be made to both areas. If changes are
necessary, the new information will be supplied by Beckman Coulter.

The instrument serial number is also shown in this area.

View/Edit System Configuration

This feature is password protected and can only be accessed by Beckman Coulter personnel.

CAUTION
Changes to the information in this area should only be done at the request or at
the direction of Beckman Coulter. Entry of incorrect information will lead to
system errors.

A94067AC 3-85
 Detailed System Setup
Version Upgrade

Version Upgrade

The Version Upgrade option allows the operator to load a new version of operating software onto
the system.

Setup
From the System Setup screen, select 25 Version Upgrade to load an upgrade to operating software.

The system must be in Standby or Stopped state to load new software.

Please refer to the UniCel DxC Software Installation Procedure shipped with the CD-ROM.

CAUTION
During the upgrade, never turn off the power to the system or the console.

Status Alarm/Annunciator

The Status Alarm/Annunciator option allows the operator to:

• Select from five different audible alarm patterns.
• Test the audible alarm.
• Disable the audible alarm.

The system default is NO ALARM.

Changes to the alarm may be made at any time.

Although the system will continue providing pop-up notes requiring operator attention, disabling
the alarm will not sound an audible alert.

Modifying Alarm Sound or Disabling Sound

1 Select the Setup icon from the menu bar.

2 Select 26 Status Alarm/Annunciator.

3 Select the check box next to No Alarm or one of the other Alarm patterns.

4 Press the Test button to hear the choice that was made. The selected option will be played twice.

3-86 A94067AC
 Detailed System Setup
Chemistry Update 3

5 If another alarm pattern is desired, repeat Steps 3 and 4 until the desired pattern is found.

6 Select ok to accept changes.

IMPORTANT Disabling the alarm will stop the system from sounding an audible alarm that may require
operator attention.

Chemistry Update

The Chemistry Update option allows the operator to load a new version of chemistry database
software that:

• Updates chemistries on the existing menu

• Adds new chemistries

From the System Setup screen, select 27 Chem Update to load an new version of chemistry database
software.
The system must be in Standby or Stopped state to load new software.

Please refer to the UniCel DxC Software Installation Procedure shipped with the CD-ROM.

CAUTION
During the update, never turn off the power to the system or the console.

Auto Generation of Control

When Auto Generation of Control is enabled, the automatic Multiple Cartridge option is available.
With the Multiple Cartridge option enabled, the system will automatically run all cartridges on-
board and runnable for any chemistries for an Auto Generated control. Enabling Multiple Cartridge
without Auto Generation will have no effect on the manual programming of control samples.

The system status must be Instrument Down, Startup, Homing, Standby or Stopped to make
modifications.

The default is disabled.

A94067AC 3-87
 Detailed System Setup
Password Setup

Enabling Auto Generation of Control

1 Select the Setup icon from the menu bar.

2 Select 29 Auto Generation of Control.

3 Select the button beside Control Samples and/or Multiple Cartridges.

4 Select Done F10 when complete.

NOTE If Auto QC is enabled and one of the reagents defined for the control requires calibration, the sample
program will remain incomplete.

Refer to the Auto Generation of Control section in CHAPTER 3, System Setup Options in the UniCel
DxC Synchron Clinical Systems Instructions For Use manual for the DxC 600/800. For Integrated
Workstations, refer to the Auto Generation of Control section in CHAPTER 5, Quality Control in the
UniCel DxC Synchron Access Clinical System Integrated Workstations Instructions For Use manual.

Password Setup

The Password Setup option allows the operator to:

• Assign up to 100 user names and their passwords

• Assign Administrator or Operator level privileges to each user name
• Define/edit or delete user name/password setup
• Enable/disable security for accessibility to certain system functions and setups

The following features may be password secured:

• Results, Edit
• Rgts/Cal, Modify Set Points
• Rgts/Cal, Slope/Offset Adjustment
• Rgts/Cal, Within-Lot Calibration
• Rgts/Cal, Enzyme Validator
• QC
• Setup
• Utils, Clear Event Log

3-88 A94067AC
 Detailed System Setup
Password Setup 3

Defining/Editing Password Setup

To define, edit or delete user names, passwords, privilege levels and accessibility levels, follow the
steps below.

IMPORTANT When performing a Password Setup on an Integrated Workstation, only one administrator
password can be assigned for the DxI system, but multiple administrator passwords can be assigned for
the DxC system. The assigned administrator password for the DxI is designated with a "DxI" on the right
side of the row for that name.

1 Select the Setup icon from the menu bar.

2 Select 28 Password Setup.

3 In the Administrator Password dialog box, type an Administrator password.

Select OK.

NOTE After a complete software install, the default password is beckman.

4 To define a new user, select New F1 to type the password setup for a new user.
OR
To edit the password setup for a user, select the number button for the user’s password.
Select Define F2.

NOTE Use the scroll bar to display additional positions.

5 In the Define/Edit Password dialog box, type the information requested.

IMPORTANT Do NOT type beckman in the Password field.

Select Administrator in the Title field to allow the user to modify password setup.
OR
Select Operator in the Title field to NOT allow the user to modify password setup.
Select OK.

NOTE The new or edited user is now in the Password Setup dialog box in alphabetical order by last
name.

A94067AC 3-89
 Detailed System Setup
Password Setup

6 To assign an administrator password for the DxI in an Integrated Workstation, at the DxC
console:
In the Password Setup screen, select the Administrator password number.
Select the DxI F5 button.

NOTE For the Integrated Workstation, if multiple Administrator passwords are setup, you must assign
one Administrator password for the DxI console.

7 Select Done F10 to exit.

Deleting a User from the Password List

1 Select the Setup icon from the menu bar.

2 Select 28 Password Setup.

3 In the Administrator Password dialog box, type an Administrator password.

Select OK.

4 Select the user's password number.

Select Delete F3.

5 In the Delete Password dialog box,

Select OK to delete the user from the list.

6 Select Done F10 to exit.

3-90 A94067AC
 Detailed System Setup
Password Setup 3

Enabling/Disabling Password Security for Functions

1 Select the Setup icon from the menu bar.

2 Select 28 Password Setup.

3 In the Administrator Password dialog box, type an Administrator password.

Select OK.

NOTE After a software install, the default password is beckman.

4 Select Func F4 in the Password Setup dialog box.

5 In the Password Secured Functions dialog box, a function with a blue indicator bar has
password security. A secured function requires an ID and password for the operator to make
changes to its screen(s).
Select the button for each function to enable/disable its password security.
Select Done F10 to save the changes.
OR
Select Restore F1 to restore the original password security function settings.

6 Select OK.

7 Select Done F10 to exit.

A94067AC 3-91
 Detailed System Setup
Password Setup

3-92 A94067AC
 CHAPTER 4

Advanced Maintenance and User Servicing

Overview

As-Needed Maintenance contains maintenance procedures which may be performed on an as-

needed basis or procedures that may be performed on a regular basis as preventive service
maintenance.

As-Required Maintenance includes items that are maintained on an interval schedule, and are
normally performed as preventive service maintenance. The As-Required procedures are grouped
together with As-Needed maintenance, categorized by subsystem instead of by interval.

Record any as-needed or as-required maintenance in the Electronic Maintenance Log.

User Servicing procedures are also described in this chapter.

Alkaline Buffer Peri-Pump Tubing

Replacing Alkaline Buffer Peri-Pump Tubing

The alkaline buffer peri-pump tubing needs to be replaced as needed. This may be performed by a
Beckman Coulter Service Representative as part of preventative maintenance.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear the wrist ground
strap when performing this procedure.

A94067AC 4-1
 Advanced Maintenance and User Servicing
Alkaline Buffer Peri-Pump Tubing

1 Loosen the two Phillips screws (1) on the ISE Module Cover and remove the cover. (A DxC 800
System is shown in the figure below.)

Figure 4.1

2 Release the locking pin (1) and raise the ISE module into a locked position. The locking pin is
located on the left side of the ISE module on DxC 800 Systems as shown below. The locking pin
is located on the right side of the ISE module on DxC 600 Systems. Raise the ISE module to the
second locking position to extend the module to the highest point.

Figure 4.2

3 Unscrew and remove the bottle cap from the alkaline buffer reagent. Place the cap with
attached straw over a container that will catch the residual fluid from the alkaline buffer return
line #33.

4-2 A94067AC
 Advanced Maintenance and User Servicing
Alkaline Buffer Peri-Pump Tubing 4

4 Prime the reagent 15 times by selecting:

• Utils from the menu bar
• 1 Prime
• MC F4
• ISE CO2 Alkaline Buffer

Type 15 in the Number of Primes to Repeat field.

Select Start Prime. Wait for prime cycles to complete.

5 Prevent the system from autopriming by selecting:

• Utils from the menu bar
• 2 Maintenance
• 3 ISE Service
• 1 Electrode Maintenance/Drain

Select Continue to disable autopriming for maintenance.

6 Remove entire peri-pump assembly located beneath the EIC drain, by pulling out the captive
fastener (1) and lifting out the assembly.

NOTE A metal tab (2) located on the bottom of the peri-pump assembly fits into a slot (3) to hold the
assembly in position. Tilt the assembly forward before lifting, to slide the tab out of the slot.

Figure 4.3

7 Pull down clear plastic cover from peri-pump assembly.

A94067AC 4-3
 Advanced Maintenance and User Servicing
Alkaline Buffer Peri-Pump Tubing

8 Remove one side of pump tubing from the support post by sliding it out of white retaining clip
(1). Leave input and output lines attached.

Figure 4.4

9 Remove other side of tubing from other support post in the same manner, and carefully remove
tubing from around peri-pump reel.

10 Disconnect lines #28 and #30 from the neoprene tubing (PN 471642). Leave white connectors
on line #28 and line #30. Discard old neoprene tubing.

11 Attach line #28 to one end of the new neoprene peri-pump tubing. Attach line #30 to the other
end.

12 Install new neoprene peri-pump tubing as follows:

• Place the end attached to line #30 into the left white retaining clip.
• Route tubing down and around pump reel.
• Stretch the tubing down and around the pump and carefully slip tubing end attached to
line #28 into place into the right white retaining clip.

4-4 A94067AC
 Advanced Maintenance and User Servicing
Alkaline Buffer Peri-Pump Tubing 4

Figure 4.5

13 Note At this point it would be most efficient to continue directly to replacing the Alkaline
Buffer Reagent. If this is not desired continue on to the next step.

14 Close clear plastic cover. Remount the peri-pump assembly back into position and reattach
captive fastener.

15 Replace the alkaline buffer reagent cap onto the Alkaline Buffer bottle.

16 Select OK to exit the pop-up Maintenance confirmation window when the procedure is
complete.

17 Select Close in the pop-up Results window to exit the ISE Service screen.

18 Prime the ISE CO2 Alkaline Buffer 15 times by selecting:

• Utils from the menu bar
• 1 Prime
• MC F4
• ISE CO2 Alkaline Buffer

Type 15 in the Number of Primes to Repeat field.

Select Start Prime.
While priming, inspect peri-pump tubing for leaks. If any leaks are noticed, discontinue
priming and correct the problem.

A94067AC 4-5
 Advanced Maintenance and User Servicing
Sample and Reagent Handling

19 Verify damper volumes are one third to one half full. Adjust if necessary.

20 Lower the ISE module by releasing the locking pin. Be careful NOT to pinch tubing as the
module is lowered. Reinstall the ISE module cover.

CAUTION
Pinch hazard. Keep fingers clear of the ISE module as you lower it.

21 Calibrate all the ISE chemistries.

Sample and Reagent Handling

Cleaning Reagent Bar Code Reader Window

Clean the Reagent Bar Code Reader Window when reagent spills or fingerprints appear. As-needed
cleaning will ensure optimal laser readings.

Follow the steps beloODNw to clean the Reagent Bar Code Reader Window.

1 The system status must be Standby.

2 Open the lower compartment door below the Reagent Carousel door. Release the Reagent
Carousel door by sliding the door latch (1) to the left. Lift up the Reagent Carousel door.

Figure 4.6

1 A007527P.EPS

4-6 A94067AC
 Advanced Maintenance and User Servicing
Sample and Reagent Handling 4

3 Clean the exposed Bar Code Reader Windows (1) using an applicator swab moistened with any
commercial computer screen cleaner.

Figure 4.7

A007528P.EPS

4 Close the reagent door.

A94067AC 4-7
 Advanced Maintenance and User Servicing
Sample and Reagent Handling

Cleaning Sample Bar Code Reader Window

Clean the Sample Bar Code Reader Window when sample spills or fingerprints appear. As-needed
cleaning will ensure optimal laser readings.

Follow the steps below to clean the Sample Bar Code Reader Window.

1 The system status must be Standby.

2 Loosen the three Phillips screws (1) on the photometer cover and remove the cover.

Figure 4.8

1
A016465P.EPS

4-8 A94067AC
 Advanced Maintenance and User Servicing
Sample and Reagent Handling 4

3 Clean the Sample Bar Code Reader Window (1) using an applicator swab moistened with any
commercial computer screen cleaner.

Figure 4.9

A007529P.EPS

4 Reinstall the photometer cover.

Cleaning MC Bar Code Reader Window

Clean the MC Bar Code Reader Window when sample spills or fingerprints appear. As-needed
cleaning will ensure optimal laser readings.
Follow the steps below to clean the MC Bar Code Reader Window.

1 The system status must be Standby.

2 Open lower left MC Reagent compartment door and locate the hand held MC bar code reader
(1).

A94067AC 4-9
 Advanced Maintenance and User Servicing
Sample and Reagent Handling

Figure 4.10

3 Clean the Bar Code Reader Window using any commercial computer screen cleaner.

4 Close the MC Reagent compartment door.

Cuvette Cleaning

Cleaning Glass Cuvettes

The cleaning of glass cuvettes should be performed when erratic water blanks are observed and
when the automated Wash All Cuvettes or the automated CC Reagent Wash All Cuvettes cleaning
does not solve the problem.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear the wrist ground
strap when removing Reaction Carousel Assembly.

Prepare a 10% wash concentrate solution (one part Wash Concentrate II, nine parts deionized
water).

4-10 A94067AC
 Advanced Maintenance and User Servicing
Sample and Reagent Handling 4

1 Select:
• Utils from the menu bar
• 4 Diagnostics
• Function Reaction System
• Subfunction Photometer System
• 2 Cuvette Center Alignment
• Remove Reaction Wheel

2 Remove the Cuvette Wash Station cover. Remove the Reaction Carousel cover.

3 Remove the two thumbscrews (1) on each side of the cuvette washer and lift off the upper
section of the cuvette wash assembly. Set the cuvette wash assembly aside.

Figure 4.11

4 Using a straight edge screwdriver, loosen the three captive screws (1) on the top Reaction
Carousel retaining ring and lift the reaction carousel from the instrument.

A94067AC 4-11
 Advanced Maintenance and User Servicing
Sample and Reagent Handling

Figure 4.12

5 Loosen the six captive screws (1) located on the top of the Reaction Carousel retaining ring and
remove the retaining ring from the carousel.

Figure 4.13

6 Carefully remove all cuvettes from the reaction carousel by grasping each cuvette at the frosted
side only as shown in Figure 4.14. Small forceps, with rubber or plastic tubing on the tips, can
also be used to remove cuvettes. Remove by grasping the cuvette, then pulling up and out. If
cuvettes become difficult to remove, a cuvette removal tool (PN A20658) can be used to help
remove the cuvettes. This tool is shown in Figure 4.15.

4-12 A94067AC
 Advanced Maintenance and User Servicing
Sample and Reagent Handling 4

If the cuvette removal tool is used, first set the tool to the unlocked configuration (C). Then set
the tool to the operational configuration (B) by inserting the pointed tip outward and locking
it in place. Insert the pointed tip of the tool into bottom corners of the cuvette. Gently pry up
the cuvette until it loosens and remove it from the carousel. When the cuvette removal process
is completed, clean the tip of the tool with alcohol and set the tool back to the secured
configuration (A).

CAUTION
Due to the possibility of cracked or broken glass, care should be taken when
removing cuvettes. As a precaution, wear gloves and safety glasses.

Figure 4.14

Figure 4.15

A007415P.EPS

A94067AC 4-13
 Advanced Maintenance and User Servicing
Sample and Reagent Handling

7 Gently scrape any dry reagent around each cuvette. Use a cotton-tip applicator moistened with
alcohol to help dissolve the dry residue around the cuvettes. Do not get alcohol on the thermal
copper belt located around the reaction carousel.

8 Place cuvettes in a single layer in a shallow container, taking care not to scratch the cuvette
glass. Place frosted side down.

9 Pour into the container an amount of the 10% cleaning solution sufficient to cover the cuvettes.
Ensure that no air bubbles are trapped in the cuvettes and that the solution comes in contact
with all of the cuvette glass surfaces. Exercise caution to avoid scratching the glass cuvettes.

10 Cover the container and let stand for two hours at room temperature.

11 Using an applicator swab, clean the inside and the clear outside panels of the cuvettes.

12 Remove the cuvettes and thoroughly rinse with deionized water.

13 Use a lintless disposable towel to dry the rinsed cuvettes.

14 Inspect to ensure there are no visible scratches on the optical screen surfaces at the bottom 5
mm of the cuvettes. Discard the cuvette if scratches are observed. Also, inspect to ensure there
is no lint remaining either in or on the cuvettes.

15 Reinstall cuvettes onto the carousel with clear sides exposed through reaction carousel
openings.

16 Replace the reaction carousel retaining ring by aligning the key hole (1) in the ring with the
guide post pin (2) on the cuvette ring. (Refer to Figure 4.16.)

NOTE The retaining ring can be rotated by hand for better access to the key hole and guide post pin.

4-14 A94067AC
 Advanced Maintenance and User Servicing
Sample and Reagent Handling 4

Figure 4.16

17 Refasten the six recessed thumbscrews.

18 After the cuvettes are installed onto the carousel, use the cuvette alignment tool (1) (PN 473100)
to ensure that all replaced cuvettes are correctly seated. Press the alignment tool against the
outer face of the cuvette along the perimeter of the reaction carousel. The spacing between the
outer face of the cuvette and the perimeter of the carousel should be uniform for each cuvette.

Figure 4.17

A011036P.EPS

A94067AC 4-15
 Advanced Maintenance and User Servicing
Sample and Reagent Handling

19 Replace the reaction carousel by aligning its key hole (1) with the silver guide pin (2) on the
drive assembly plate below.

Figure 4.18

Figure 4.19

20 Refasten the three inner, recessed thumbscrews.

21 View the green temperature control indicator light located under the handle of the reaction
carousel, to confirm that the electrical connection is restored.

22 Select Init Reaction Wheel.

NOTE The reaction carousel is reinitialized during these procedures. If the system displays a Reaction
Temperature Error message, ignore this message.

4-16 A94067AC
 Advanced Maintenance and User Servicing
Hydropneumatics 4

23 Reinstall the cuvette wash station and the reaction carousel cover.

24 Exit Diagnostics and calibrate the CC chemistries.

Hydropneumatics

Cleaning Hydro Canisters, Waste Sumps, Reservoirs and Float Sensors

Cleaning Wash Solution Canister, Waste Sumps, Reservoirs and Float Sensors
The wash solution canister, waste sumps, reservoirs, and float sensors should be cleaned as required
to prevent contamination build-up. These items are identified in the hydropneumatic system in
Figure 4.20 and Figure 4.21.

Figure 4.20 DxC Hydropneumatics (left side)

6 5 4 3 2 1
A007532P.EPS

1. Waste Canister 4. Waste B Exit Sump Canister

2. Waste Exit Sump 5. DI Water Reservoir
3. Waste B Canister 6. Vacuum Accumulator

A94067AC 4-17
 Advanced Maintenance and User Servicing
Hydropneumatics

Figure 4.21 DxC Hydropneumatics (right side)

1 2 3

A007533P.EPS

1. DI Water Canister
2. Wash Solution Canister
3. Wash Concentrate Reservoir

Materials Required
Phillips-head screwdriver

Prepare a 10% bleach* solution before beginning this procedure (one part sodium hypochlorite
5.25% (PN A32319), nine parts deionized water). Use within 24 hours.

IMPORTANT The system status must be Standby.

1 Press the STOP button on the instrument to place the system in a Stopped state. This prevents
the system from filling sumps or canisters.

2 Open the lower, middle compartment door; release latch (1) on the hydropneumatics drawer
and pull out the hydropneumatic system.

* DO NOT use bleach containing additives (for example, Ultra Bleach Advantage).

4-18 A94067AC
 Advanced Maintenance and User Servicing
Hydropneumatics 4

Figure 4.22

3 Remove and clean the Waste Canister (Figure 4.20, item 1). The Waste Sump is removed by
unfastening the float switch connector wire and tubing. Disconnect small tubing by depressing
the spring connector. Disconnect large tubing by loosening the clamp. Refer to Figure 4.23
below and unfasten the following:
• Float switch connector (1) #P60
• Waste Sump top tubing (2) #147
• Tubing (3) #116 and (4) #138
• Valve connector tubing (5) V16, #149
• Remove the four screws (6) that fasten the Waste Canister to frame.

Working over a sink, unscrew the lid of the Waste Canister. Clean the inside of the canister
including lid, stem, and float switch with 10% bleach solution. Rinse thoroughly with deionized
water and screw the lid back on.

CAUTION
When the lid is screwed back onto the canister, make sure the O-ring (7) is
installed properly in place. Once vacuum is applied, the canister lid will not
unscrew if the O-ring is damaged or missing.

Reinstall the Waste Canister to frame with four screws. Then reconnect the float switch
connector and all tubing.

A94067AC 4-19
 Advanced Maintenance and User Servicing
Hydropneumatics

Figure 4.23

1 2
4
6

A007534P.EPS

4 Remove and clean the Waste Exit Sump (Figure 4.20, item 2). Unfasten the following items from
Waste Exit Sump.
• Float switch connector (P70)
• Tubing #121, #147 and #149
• Remove the four screws that fasten the Waste Exit to frame

Clean and rinse the canister as performed for the Waste Canister in Step 3. Screw on the lid and
reinstall to frame with fours screws. Then reconnect float switch connector and all tubing.

5 Remove and clean the Waste B Canister (Figure 4.20. item 3). Unfasten the following items from
Waste B Canister.
• Float switch connector (P58)
• Tubing #116, #125 and #130
• Valve connector tubing V27, #148
• Waste B out tubing
• Remove the four screws that fasten the Waste B Canister to frame

Clean and rinse the Waste B Canister as performed for the Waste Canister in Step 3. Screw on
the lid and reinstall to frame with four screws. Then reconnect float switch connector and all
tubing.

4-20 A94067AC
 Advanced Maintenance and User Servicing
Hydropneumatics 4

6 Remove and clean the Waste B Exit Sump Canister (Figure 4.20, item 4). Unfasten the following
items from Waste B Exit Sump Canister.
• Float switch connector (P64)
• Tubing #122, #146 and #148
• Waste B Exit Sump out tubing
• Remove the four screws that fasten the Waste B Exit Sump Canister to frame

Clean and rinse the canister as performed for the Waste Canister in Step 3. Screw on the lid and
reinstall to frame with four screws. Then reconnect float switch connector and all tubing.

7 Continue to remove, clean and reinstall the reservoirs, the vacuum accumulator, and the other
canisters one at a time in the same manner. Disconnect the float switch connector and tubing
as described below.

DI Water Reservoir (Figure 4.20, item 5)

• Float switch connector (P54)
• Tubing #117, #120 and #140
• Remove the four screws that fasten the DI Water Reservoir to frame

Vacuum Accumulator (Figure 4.20, item 6)

• Float switch connector (P72)
• Tubing #116, #119 and #139
• Remove the four screws that fasten the Vacuum Accumulator to frame

DI Water Canister (Figure 4.21, item 1)

• Float switch connector (P51)
• Tubing #129, #135 and #141
• Remove the four screws that fasten the DI Water Reservoir to frame

Wash Solution Canister (Figure 4.21, item 2)

• Float switch connector (P52)
• Tubing #129, #134 and #142
• Remove the four screws that fasten the Wash Solution Canister to frame

Wash Concentrate Reservoir (Figure 4.21, item 3)

• Float switch connector (P56)
• Tubing #143, #144 and #145
• Remove the four screws that fasten the Wash Concentrate to frame

A94067AC 4-21
 Advanced Maintenance and User Servicing
Hydropneumatics

8 Make sure all canisters and canister connections are back on the system and tightly secured.
Return the system to Standby by selecting:
• Instr Cmd from the menu bar
• 1 Home

9 Prime all sumps and canisters by selecting:

• Utils from the menu bar
• 1 Prime
• Prime DxC

Type 5 in the Number of Primes to Repeat field

Select Start Prime. Observe that the sumps and canisters fill and drain properly. Check for leaks.

10 Release the locking latch located on the bottom, right side of the hydropneumatics drawer and
push in hydropneumatics assembly. Close the compartment door.

Adjusting 17 and 10 PSI Air Pressure

Adjust the 17 and 10 psi air pressure to maintain the correct air pressures for system function.
IMPORTANT The system status MUST be Standby to adjust the air pressures.

1 Open the middle compartment door and locate the 17 psi (1) and the 10 psi (2) knobs on the
hydropneumatics assembly.

4-22 A94067AC
 Advanced Maintenance and User Servicing
Hydropneumatics 4

Figure 4.24

2 1
A016467P.EPS

2 Access the Status Monitor screen by selecting:

• Status from the menu bar
• Hydro F5

The Status - Hydropneumatic Subsystem screen is displayed.

IMPORTANT Before adjusting 17 psi or 10 psi, check to make sure the 25 psi gauge reads 25 psi +/- 1 psi.

3 To adjust the 17 psi:

a. Using an adjustable wrench, loosen the lock nut behind knob (1) refer to Figure 4.24.
b. Turn the knob 1/4 of a turn clockwise to increase the pressure (counterclockwise to
decrease).
c. Wait a few seconds while observing the "actual" 17 psi air pressure reading on the status
monitor screen.
d. Adjust the 17 psi knob until the actual reading is in the middle of the valid range. (A within-
range reading will not appear in red or yellow.)
e. Tighten the lock nut when adjustment is completed.

To adjust the 10 psi:

a. Using an adjustable wrench, loosen the lock nut behind knob (2) refer to Figure 4.24.
b. Turn the knob 1/4 of a turn clockwise to increase the pressure (counterclockwise to
decrease).
c. Wait a few seconds while observing the "actual" 10 psi air pressure reading on the status
monitor screen.

A94067AC 4-23
 Advanced Maintenance and User Servicing
Hydropneumatics

d. Adjust the 10 psi knob until the actual reading is in the middle of the valid range. (A within
range reading will not appear in red or yellow.)
e. Tighten the lock nut when adjustment is completed.

Waste B Disposal
If your laboratory has the Waste B Disposal option, then empty the Waste B collection bottle when:

• the bottle is full

• the system notifies the operator that the bottle is full

CAUTION
The Waste B collection bottle contents are considered biohazardous and should be
handled appropriately.

Disabling Waste B Function

To Empty While Running
To avoid biohazardous overflow while the system is running, Waste B software functions should be
disabled before removing the Waste B collection bottle and resumed after reinstalling the emptied
bottle. Follow the steps below to disable the Waste B function.

1 To pause Waste B functions, select the Instr Cmd icon from the menu bar.

2 Select 5 Pause Waste B.

To Empty While in Standby

It is not necessary to disable the Waste B software function while the system is in Standby. If the
Waste B collection bottle is emptied while the system is in Standby, proceed directly to the
Emptying Waste B Bottle procedure.

The Pause Waste B function is automatically activated when the pop-up message appears signifying
that the Waste B collection bottle is full. In this instance, it is necessary only to empty the Waste B
collection bottle followed by resuming the Waste B function.

4-24 A94067AC
 Advanced Maintenance and User Servicing
Hydropneumatics 4

Emptying Waste B Bottle

Follow the steps below to empty the Waste B collection bottle.

1 Disconnect the Waste B outlet line from the Waste B bottle cap by squeezing the valve
connector (1) to release the connection.

Figure 4.25

2 Remove the sensor bracket (2) from the top of the Waste B bottle. (Refer to Figure 4.25)

3 Unscrew the Waste B bottle cap and dispose of the Waste B bottle contents according to
individual laboratory requirements.

4 Reinstall and securely tighten the Waste B bottle cap onto the bottle.

5 Reinstall the Waste B sensor bracket on the top of the Waste B bottle.

6 Reconnect the Waste B outlet line valve to the bottle cap.

A94067AC 4-25
 Advanced Maintenance and User Servicing
User Servicing

Resuming Waste B Function

Follow the steps below to resume the Waste B function.

1 To resume Waste B functions select the Instr Cmd icon from the menu bar.

2 Select 6 Resume Waste B.

User Servicing

Sample and Reagent Mixer Paddle Replacement

Sample and Reagent mixer paddles are replaceable. The sample or reagent mixer paddles should be
replaced when inspection reveals a compromised paddle condition (scratches or pits) or when
chemistry performance indicates an issue with mixing.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

Materials Required
None

System Status and Procedure Prerequisites

The instrument status must be Stopped. Home the Sample or Reagent Probe assemblies before
placing the system in Stop mode. The instrument assemblies can be easily moved aside when the
power is removed.

Follow the steps below to home the probe assemblies.

1 Verify that the system status is Standby.

2 Select the Instr Cmd icon from the menu bar.

3 Select 1 Home.

4 Press the STOP button on the instrument panel to stop all motors.

4-26 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

Replacing the Mixer Paddle

Follow the steps below to remove the Mixer Paddle (PN 758383).

1 Grasp the upper Mixer body to hold the mixer in place.

2 Grasp the middle of the mixer paddle (1) (gold shaft) and pull down to remove.

Figure 4.26

A016469P.EPS

3 Reinsert a new, gold mixer paddle by pushing the end opposite the mixing tip into the Mixer
body.

4 Visually confirm the alignment.

5 Home the Mixer assembly by selecting:

• Instr Cmd from the menu bar
• 1 Home

All instrument components will return to their home positions.

A94067AC 4-27
 Advanced Maintenance and User Servicing
User Servicing

Modular Chemistry and ISE User Servicing

The following Modular Chemistry and ISE Module parts are replaceable:

• MC Modules Source Lamp (ALBm, TPm, PHOSm, and CREm)

• Modular Chemistry (MC) Detectors (ALBm, TPm, PHOSm, and CREm)
• CO2 Alkaline Buffer Damper
• ISE Electrodes
• Sodium Measure/Reference Electrode

MC Modules Source Lamp Replacement (ALBm, TPm, PHOSm, and CREm)

An MC Module Source Lamp may need to be replaced when the lamp does not work, seems to be
dimming, or if lamp calibration cannot be set. The Source Lamp for the ALBm, TPM, PHOSm, and
CREm cup modules is PN 466085.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

Materials Required
• #2 Phillips head screwdriver
• Flat-head screwdriver

Replacing the Modular Chemistry (MC) Lamp

To replace a Modular Chemistry (MC) source lamp (PN 466085), perform the following steps.

1 From the Utils icon, prepare the system by selecting:

• 4 Diagnostics
• Function Modular Cup Chemistry Module
• Subfunction Modular Cup Chemistry Module
• 1 ADC/Analog Board Test

2 Select the module whose lamp will be replaced.

3 Select Lamp OFF.

4 Select 40 seconds. The lamp goes off in a few seconds.

4-28 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

5 Select STOP.

6 To access the appropriate module:

Loosen the two Phillips screws (1) on the ISE Module cover and remove the cover.
Unscrew the two Phillips screws (2) on the MC module front cover (PHOSm, GLUCm, BUNm) and
remove the cover.
If necessary, loosen the three Phillips screws (3) on the MC module back cover (CREm, TPm,
ALBm) and remove the cover.

Figure 4.27

A016470P.EPS

7 Using the flat-head screwdriver, loosen the mounting screws (1) on each side of the desired
module. Raise the module using handles (2) on each side of the module until it clicks in place.

Figure 4.28

A94067AC 4-29
 Advanced Maintenance and User Servicing
User Servicing

8 Remove the captive screw (1) from the lamp housing.

CAUTION
The lamp may be very hot. To avoid possible burns, do not touch.

Figure 4.29

9 Grasping lamp tabs (1), pull out laterally.

Figure 4.30

10 Install replacement lamp assembly, pushing in until the lamp assembly is flush with the lamp
housing.

4-30 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

IMPORTANT The MC source lamp is self aligning.

11 Using the flat-head screwdriver, replace captive screw on the lamp housing.

12 Push in on lever on left side (1) of module.

Figure 4.31

Push forward, away from the instrument wall, the bracket on right side (1). Lower the desired
module until it clicks into place.

Figure 4.32

13 Replace the MC module cover.

14 Tighten the screws on the MC module cover.

A94067AC 4-31
 Advanced Maintenance and User Servicing
User Servicing

15 Select Close. The lamp comes on.

16 Do the applicable lamp calibration.

4-32 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

Modular Chemistry (MC) Detector Replacement

The following procedure describes replacement of the MC detectors listed below:

Table 4.1 Modular Chemistry Detector Replacements

Description Wavelength Part Number

ALBm sample 600 nm 472784
ALBm reference 650 nm 472783
CREm sample 520 nm 472788
CREm reference 560 nm 472789
PHOSm sample 365 nm 472780
PHOSm reference 545 nm 472782
TPm sample 545 nm 472782
TPm reference 500 nm 472781

Materials Required
#2 Phillips screwdriver

System Status
The system status must be Standby to perform this procedure.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

Removing and Replacing Modular Chemistry Detectors

To replace a Modular Chemistry (MC) detector, follow the steps below.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

A94067AC 4-33
 Advanced Maintenance and User Servicing
User Servicing

1 To access the appropriate module:

Loosen the two Phillips screws (1) on the ISE Module cover and remove the cover.
Unscrew the two Phillips screws (2) on the MC module front cover (PHOSm, GLUCm, BUNm) and
remove the cover.
If necessary, loosen the three Phillips screws (3) on the MC module back cover (CREm, TPm,
ALBm) and remove the cover.

Figure 4.33

A016470P.EPS

2 Release the locking pin (1) on the left side, then the right side of the appropriate module. Raise
the module using the handles (2) on each side until it clicks in place.

Figure 4.34

4-34 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

3 Push in tab (1) on detector connector and unplug from the appropriate panel.
Unscrew detector retaining nut (2) and remove detector assembly.

Figure 4.35

4 Carefully unpack new detector assembly.

5 Insert new detector assembly into module. Finger-tighten black retaining collar.

6 Plug detector connector into appropriate panel until it clicks in place.

A94067AC 4-35
 Advanced Maintenance and User Servicing
User Servicing

7 Release the locking pin (1) first on the left side, next on the right side of the appropriate
module. Lower the module using the handles (2) on each side until it clicks in place.

Figure 4.36

Additional Procedures
Contact Beckman Coulter Support Center for any additional alignment procedures.

4-36 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

CO2 Alkaline Buffer Damper Replacement

The CO2 Alkaline Buffer Damper may need replacing when the damper leaks or when fittings
become too loose to hold a reagent line.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

Materials Required
Phillips-head screwdriver

System Status
The instrument status must be Standby to perform this procedure.

Removing the ISE Module Cover

To remove the ISE Module cover, perform the following steps.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

A94067AC 4-37
 Advanced Maintenance and User Servicing
User Servicing

1 Unscrew the two Phillips screws (1) on the ISE Module cover and remove the cover.

Figure 4.37

2 Release the locking pin (1) and raise the ISE module into a locked position. The locking pin is
located on the left side of the ISE module on DxC 800 Systems as shown below. The locking pin
is located on the right side of the ISE module on DxC 600 Systems. Raise the ISE module to the
second locking position to extend the module to the highest point.

Figure 4.38

4-38 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

Preparing Damper for Replacement

Follow the steps below to empty the damper (PN 443628).

1 Disconnect Line #28 (1) from the Alkaline Buffer reagent bottle. (A DxC 800 System is shown in
the figure below.)

IMPORTANT Do not remove the CO2 Alkaline Buffer drain tube (Line #33) (2) from the bottle. This line
returns the Alkaline Buffer reagent to the bottle. Removing it could cause a spill.

Figure 4.39

2 Prime the Alkaline Buffer reagent by selecting:

• Utils from the menu bar
• 1 Prime
• MC F4
• ISE CO2 Alkaline Buffer check box

3 Type 15 in the Number of Primes to Repeat field.

Select Start Prime.

NOTE Wait for the prime cycles to complete before going to next step.

4 Prevent the system from autopriming by selecting:

• Utils from the menu bar
• 2 Maintenance
• 3 ISE Service
• 1 Electrode Maintenance/Drain
• Continue to disable autopriming

A94067AC 4-39
 Advanced Maintenance and User Servicing
User Servicing

OR
• Select Cancel to exit without disabling autopriming.

Replacing the Alkaline Buffer Damper

Follow the steps below to replace the damper.

1 Ensure the damper is empty. Remove input Line #30 (1) from top of damper and output Line
#29 (2) from bottom of damper by firmly grasping the damper with one hand; pull lines off using
a twisting motion with other hand. (A DxC 800 System is shown in the figure below.)

Figure 4.40

2 Lift the damper from the mounting bracket.

3 Place a new damper assembly onto mounting bracket.

4 Connect input Line #30 to top of damper assembly and output Line #29 to bottom of damper.
Reconnect Line #28.

5 Select OK to exit the pop-up Maintenance confirmation window.

6 Select Close to exit the pop-up Results window.

7 To prime the alkaline buffer damper, select:

• Utils from the menu bar

4-40 A94067AC
 Advanced Maintenance and User Servicing
User Servicing 4

• 1 Prime
• MC F4
• ISE CO2 Alkaline Buffer check box

8 Type 15 in the Number of Primes to Repeat field.

Press Start Prime.
IMPORTANT While priming, inspect peri-pump tubing for leaks. If any leaks are noticed, discontinue
priming and correct the problem.

9 If damper assembly is not one-half full with Alkaline Buffer upon completion of prime cycles in
Step 8, perform the following steps:
• Grasp input Line #30 connector. Lift the line slightly, leaving only the input straw extended
into the damper assembly.

IMPORTANT If the input straw is not fully extended into the damper, a reagent spill may occur in
the next step of this procedure.

• Prime Alkaline Buffer 5 times.

• Connect input Line #30 to damper assembly when the damper is one–half full with Alkaline
Buffer reagent. Allow prime cycles to complete.

Replacing ISE Module Cover

To replace the ISE Module cover, follow the steps below.

CAUTION
Pinch hazard. Keep fingers clear of the ISE module as you lower it.

1 Lower the ISE module by releasing the locking pin. Be careful NOT to pinch tubing as the
module is lowered. Reinstall the ISE module cover.

2 Tighten the two Phillips screws on the ISE Module cover.

A94067AC 4-41
 Advanced Maintenance and User Servicing
Miscellaneous Procedures

Miscellaneous Procedures

The following procedures are available for user servicing:

• Reaction Carousel Removal

• MC Handheld Reader Removal and Replacement

Reaction Carousel Removal

This procedure should be performed when the Reaction Carousel needs to be removed. Removing
the Reaction Carousel is prerequisite to:

• Cuvette cleaning
• Repairing cuvette breakage
• Cleaning the carousel ring due to spills

Follow the steps below to remove the Reaction Carousel.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

Materials Required
Flat-head screwdriver

System Status and Procedure Prerequisites

The instrument must be powered off to perform this procedure.

4-42 A94067AC
 Advanced Maintenance and User Servicing
Miscellaneous Procedures 4

Preparing for Power Off

Before cover removal, powering off the instrument is required. Follow the steps below to prepare
the instrument for a power off state. Refer to CHAPTER 10, System Status and Commands, of the
UniCel DxC Synchron Clinical Systems Instructions For Use manual for the DxC 600/800 for
additional information. For an Integrated Workstation, refer to CHAPTER 8, System Status,
Instrument Commands, and Utilities, in the UniCel DxC Synchron Access Clinical System Instructions
For Use manual for the Integrated Workstations.

1 Verify that system status is Standby, Stopped, or Instrument Down.

2 Select Instr Cmd from the menu bar.

3 Select 4 Shutdown.

4 Select OK. The system displays the Shutdown in Progress screen with the message:
"Please wait for further instructions. DO NOT TURN THE POWER OFF."
The system status goes to Shutdown.

5 From the Select Reboot or Shutdown dialog box, select the appropriate option:
• Select Shutdown to prepare the system to have the power turned off. When the message
"Shutdown: It is now safe to reboot your computer" appears on the screen:
— Turn off the console power: press and hold the power button until the light goes out.
— Turn the analyzer main power switch behind the far right door to the OFF (O) position.

• Select Reboot to return the system to an operational state. The system will automatically
reboot and return to the Main screen.

A94067AC 4-43
 Advanced Maintenance and User Servicing
Miscellaneous Procedures

Removing the Reaction Carousel and Cuvette Wash Station

When the instrument power is OFF, the instrument assemblies can be easily moved aside.

Follow the steps below to remove the Reaction Carousel and Cuvette Wash Station covers.

The Reaction Carousel cover is a two-part structure covering both the Cuvette Wash Station and the
Reaction Carousel.

1 Push aside, by hand, the Sample Probe/Mixer chassis (left) and the Reagent Probe A/B/Mixer
chassis, if needed.

2 Lift off the plastic Reaction Carousel cover.

3 Follow the instructions below to remove the Cuvette Wash Station Assembly.

Removing the Cuvette Wash Station Assembly

After the covers are removed, follow the steps below to remove the Wash Station assembly.

1 Using your fingers, unscrew (counterclockwise), the two captive screws on top of the Wash
Station assembly.

2 Lift the Wash Station (black assembly part connected to the four probes) off the metal posts (1)
to release the assembly.

Figure 4.41

4-44 A94067AC
 Advanced Maintenance and User Servicing
Miscellaneous Procedures 4

3 Set aside the Wash Station assembly.

Removing the Reaction Carousel

To remove the reaction carousel follow the steps below.

1 Unscrew the three recessed, captive thumbscrews (1) on the reaction carousel.

Figure 4.42

2 Lift the reaction carousel away from the instrument, taking care not to spill any liquid from the
cuvettes.

IMPORTANT Once the reaction carousel is lifted, the green temperature control indicator light on the drive
assembly should turn off. This is a confirmation that the electrical connection is broken.

3 To remove the reaction carousel retaining ring, loosen the remaining six recessed, captive
thumbscrews.

A94067AC 4-45
 Advanced Maintenance and User Servicing
Miscellaneous Procedures

Replacing the Reaction Carousel and Retaining Ring

After removal of the Reaction Carousel assembly due to replacement of cuvettes, or cleaning the
carousel ring due to spills, the parts must be replaced. Replacement includes reinstallation of the
reaction carousel retaining ring, cuvette wash station assembly and reaction carousel cover.

IMPORTANT When you install cuvettes, use the Cuvette Alignment Tool to correctly seat the cuvettes. Refer
to the procedure Cuvette Cleaning in this chapter.

While the instrument status is Stopped, follow the steps below to replace the reaction carousel
components.

1 Replace the reaction carousel retaining ring: align the key hole in the ring with the guide post
on the cuvette ring (Figure 4.43).

NOTE The retaining ring can be rotated by hand for better access to the key hole (1) and guide post pin
(2).

Figure 4.43

2 Refasten the six recessed thumbscrews.

4-46 A94067AC
 Advanced Maintenance and User Servicing
Miscellaneous Procedures 4

3 Replace the Reaction Carousel by aligning its key hole (1) with the silver guide pin (2) on the
drive assembly plate below.

Figure 4.44

Figure 4.45

4 Refasten the three inner, recessed thumbscrews.

5 View the green temperature control indicator light located under the handle of the Reaction
Carousel to confirm that the electrical connection is restored.

A94067AC 4-47
 Advanced Maintenance and User Servicing
Miscellaneous Procedures

Replacing the Cuvette Wash Station

After the carousel assembly is replaced, the cuvette wash station needs to be remounted. Follow
the steps below to remount the cuvette wash station.

1 Align the recessed holes of the upper body of the cuvette wash station with the metal posts on
the lower part of the station.

2 Refasten the two captive thumbscrews.

3 Replace the reaction carousel covers.

Additional Procedures
To restore power to the instrument, refer to CHAPTER 10, System Status and Commands, in the
UniCel DxC Synchron Clinical Systems Instructions For Use manual for the DxC 600/800. For an
Integrated Workstation, refer to CHAPTER 8, System Status, Instrument Commands, and Utilities, in
the UniCel DxC Synchron Access Clinical System Instructions For Use manual for the Integrated
Workstations.
After reinstalling the Reaction Carousel assembly, home the system to restore components to their
original positions.

1 Select the Instr Cmd icon from the menu bar.

2 Select Home F1.

3 Replace the Reaction Carousel covers

4-48 A94067AC
 Advanced Maintenance and User Servicing
Miscellaneous Procedures 4

MC Handheld Reader Removal and Replacement

The MC handheld bar code reader is located behind the ISE door.

CAUTION
To prevent damage due to electrical static discharge (ESD), wear a wrist ground
strap when performing this procedure.

Materials Required
None

System Status and Procedure Prerequisites

System status must be Standby.

Removing and Replacing the MC Reader

Follow the Steps below to remove and replace the MC handheld reader.

1 Locate the MC Reader jack behind the ISE door, upper left wall to the left of the Bulk Reagent
bottles.

2 Push up on the plastic lever of the Reader jack. Pull the jack away from the wall to remove it
from its socket.

A94067AC 4-49
 Advanced Maintenance and User Servicing
Miscellaneous Procedures

3 Install a new MC Reader Unit (1) by pushing the Reader jack into the socket until it snaps into
place.

Figure 4.46

4-50 A94067AC
 Index

Numerics Defining a Gray Zone, 3-44

1-Blade Thick/Narrow CTS button, 3-64 Defining Racks, 3-62
Defining Racks for Small Volume Samples, 3-63
Defining Sample Containers, 3-63, 3-70, 3-71
A Defining Sample ContainersFlexible reserve
Alarm/Annunciator volume, 3-72
See Status Alarm/Annunciator Defining/Editing Password Setup, 3-89
Auto ORDAC, 3-3 Demographics, 3-14
Auto serum index, 3-4 DxC Only sample containers, 3-67
DxI Only sample containers, 3-69
DxI Reserve Volumes, 3-71
B
Bar Code
Setting Parameters, 3-58 F
Bar code reading system Flexible reserve volume, 3-71
Default bar codes, 3-59
H
C HbA1c rack setup, 3-70, 3-73
Calculating Minimum Sample Volumes, 3-74 HbA1c racks, 3-73
Cap Piercer, 3-64 HbA1c2 racks, 3-73
Chemistry print name, defining, 3-7 Host Communications, 3-76
Chemistry update, 3-86 Host Communications Parameters, 3-80
Chemistry, configuring, 3-6
Deleting a chemistry, 3-8
Inserting a chemistry, 3-8
I
Configuration, system, 3-85 Immediate reporting, 3-15
Creatinine clearance results Immunoassay acronyms, 3-46
Calculation, 3-49, 3-52 Integrated Workstation Sample
Critical ranges, 3-38 Containers, 3-64
CTS Interleaved 2 of 5
1-Blade Thick/Narrow CTS option Bar code parameter, 3-59
Enable/disable, 3-62
K
D Keyboard, 3-83
Database version, 3-55
Date/time setup, 3-9
Default panel, 3-18, 3-19

Index-1
 Index

L Service
Language/keyboard, selection, 3-83 Monitor, 3-76
See also Metering Manual (PN 967259)
Setup, 3-85
M Setup
Math functions, 3-48 Screens, 3-2
minimum sample volumes, 3-74 Shared sample containers, 3-65
Software version, 3-55
Special calculations, 3-46
O Defining, 3-47
ORDAC Predefined, 3-46
Auto ORDAC, 3-3 Special Calculations Definition, 3-46
Status
Alarm/Annunciator, 3-86
P System configuration, 3-85
Panels, 3-16–3-19
Default, 3-19
Defining, 3-16 T
Editing, 3-17 Timed urine results
Password security Calculation, 3-52
Setup, 3-88–3-91 Constants and factors, 3-49
Patient results
Critical results rerun, 3-15, 3-38
Reporting to printer, 3-15 U
Printers, 3-84 UCTA sample containers, 3-67
Update, 3-86
See Chemistry update
R User defined reagents
Ranges Configuring, 3-6
Reportable, 3-34–3-37 Inserting, 3-8
reference range default, 3-40
Replicates, 3-20
Restoring defaults, 3-20 V
Setting replicate assays, 3-20 Version Information, 3-55
Reports, 3-21
Control report format, 3-23
Defining the header, 3-22
Patient report format, 3-22
Reserved Racks (Integrated Workstations), 3-63

S
Sample
Comments
Defining, 3-45
Replicates, 3-20
Type
Default, 3-9
Serum index
Auto ORDAC, 3-3

Index-2
 Related Documents
Synchron Clinical Systems
Chemistry Information Sheets and
Synchron Clinical Systems Chemistry
Reference Manual
• Contain specific chemistry information for
the full range of analytes available on UniCel
DxC Systems.

UniCel DxC Synchron Clinical Systems Primary

Tube Sample Template, UniCel DxC 600i
Synchron Access Clinical System CTA Primary
Tube Sample Template, and Unicel DxC
Synchron Access Clinical System Integrated
Workstation UCTA Primary Tube Sample
Template
• These templates are used to determine if
primary tube samples have sufficient
volume of sample available for testing. This
volume of sample is sufficient to run most
20-test general chemistry panels.

UniCel DxC 600/800, 600i, and Integrated

Workstation Synchron Clinical Systems In-Lab
Training Manuals
• Used to train laboratory personnel on
DxC 600, 800, 600i and Integrated
Workstation routine operations.

UniCel DxC 600/800, 600i, and Integrated

Workstation Instructions for Use
• Contain basic operating instructions,
maintenance guidelines and
troubleshooting information for UniCel DxC
Systems.

UniCel DxC Synchron Clinical Systems

Host Interface Specifications
• Contains the necessary information to
interface UniCel DxC Systems to a
Laboratory Information System (LIS).

Performance Verification Manual

• Helps you integrate the UniCel DxC Systems
and AU Systems into your laboratory.

www.beckmancoulter.com

© 2014 Beckman Coulter, Inc.

All Rights Reserved
 Reference Manual

Volume 2

UniCel DxC
Synchron Clinical Systems

For In Vitro Diagnostic Use

This manual is intended for:
UniCel DxC 600
UniCel DxC 800
UniCel DxC 600i
UniCel DxC 660i
UniCel DxC 680i
UniCel DxC 860i
UniCel DxC 880i

A94067AC
March 2014

Beckman Coulter, Inc.

250 S. Kraemer Blvd.
Brea, CA 92821 U.S.A.
Reference Manual
UniCel DxC Synchron Clinical Systems
PN A94067AC (March 2014)
Copyright © 2014 Beckman Coulter, Inc.

Trademarks
Beckman Coulter, the Beckman Coulter logo, Access, DxI,
Synchron and UniCel DxC are trademarks of Beckman
Coulter, Inc. and are registered in the USPTO. All other
trademarks are the property of their respective owners.

Following is a list of Beckman Coulter trademarks

• AccuSense
• Microtube
• SPINCHRON

Find us on the World Wide Web at:

www.beckmancoulter.com

Beckman Coulter Ireland, Inc.

Mervue Business Park, Mervue Galway, Ireland 353 91 774068

Beckman Coulter do Brasil Com e Imp de Prod de Lab Ltda

Estr dos Romeiros, 220 - Galpao G3 - Km 38.5
06501-001 - Sao Paulo - SP - Brasil
CNPJ: 42.160.812/0001-44

製造販売元 : ベックマン･コールター株式会社
東京都江東区有明三丁目 5 番 7 号
TOC 有明ウエストタワー

贝克曼库尔特有限公司，
美国加利福尼亚州，Brea 市，S. Kraemer 大街 250 号，
邮编：92821 电话：(001) 714-993-5321
 Contents

Revision History, iii

Safety Notice, v
CHAPTER 1: General Information, 1-1
General Information, 1-1

CHAPTER 2: Theory of Operation, 2-1

Operational Overview, 2-1
Cartridge Chemistry: Sample and Reagent Processing, 2-3
Modular Chemistry: Sample and Reagent Processing, 2-6
Cartridge Chemistry: Principles of Measurement, 2-10
Modular Chemistry: Principles of Measurement, 2-15
Modular Chemistry: Calibration Theory, 2-16
DxC Bar Code Reading System, 2-20
Bar Code System Components, 2-22
Bar Code Labels, 2-24

CHAPTER 3: Detailed System Setup, 3-1

Overview, 3-1
Auto Serum Index/ORDAC, 3-3
Configuring the Chemistry Menu, 3-5
Setting the Default Sample Type, 3-9
Date/Time Setup, 3-9
Demographics Setup, 3-14
Patient Results - Immediate Reporting Setup, 3-15
Panels, 3-16
Replicates Setup, 3-20

xxv
 Contents

Report Setup, 3-21

Reportable Ranges Setup, 3-34
Reference/Critical Ranges Setup, 3-38
Sample Comments Setup, 3-45
Special Calculations Definition, 3-46
Timed Urine and Creatinine Clearance Results, 3-49
Creatinine Clearance Report Format, 3-54
Version Information, 3-55
Units/Precision Setup, 3-55
User Defined Chemistries Setup, 3-57
Bar Code Setup, 3-57
Maximum Sample Program Age, 3-60
Reserved Racks Setup (DxC 600/800 and DxC 600i), 3-61
Reserved Racks Setup (Integrated Workstations), 3-63
Calculating Minimum Sample Volumes (Integrated Workstations), 3-74
Disable Service Monitor, 3-76
Host Communications, 3-76
Language/Keyboard Setup, 3-83
Printer Setup, 3-84
Service Setup, 3-85
System Configuration, 3-85
Version Upgrade, 3-86
Status Alarm/Annunciator, 3-86
Chemistry Update, 3-87
Auto Generation of Control, 3-87
Password Setup, 3-88

CHAPTER 4: Advanced Maintenance and User Servicing, 4-1

Overview, 4-1
Alkaline Buffer Peri-Pump Tubing, 4-1
Sample and Reagent Handling, 4-6
Hydropneumatics, 4-17
User Servicing, 4-26
Miscellaneous Procedures, 4-42

xxvi
 Contents

CHAPTER 5: Troubleshooting, 5-1

Advanced Troubleshooting, 5-1
Troubleshooting Flow Charts, 5-4
Troubleshooting Examples, 5-10
DxC Event Codes, 5-12
System Reboot or Shutdown, 5-14
Symptomatic Troubleshooting, 5-15
DxC Event Codes, 5-51

CHAPTER 6: System Tools and Alignment Procedures, 6-1

Access to Utilities Menu, 6-1
Diagnostics, 6-1
MC Chemistry Sample Crane: Level Sense Test, 6-2
MC Chemistry Sample Crane: Obstruction Detection, 6-4
MC Chemistry Sample Crane: Probe Motion Test, 6-5
MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics
Test, 6-7
CC Chemistry Sample Crane: Level Sense Test, 6-11
CC Chemistry Sample Crane: Sample Mixer Spin Motor Test, 6-12
CC Chemistry Sample Crane: Obstruction Detection, 6-14
CC Chemistry Sample Crane: Probe Motion Test, 6-15
CC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics
Test, 6-17
Autoloader Test: Sample Bar Code Reader Test, 6-18
Autoloader Test: Motion Test, 6-20
Reagent Cranes: Probe A/B Level Sense Test, 6-23
Reagent Cranes: Reagent Mixer Spin Motor Test, 6-24
Reagent Cranes: Probe A/B Motion Test, 6-26
Reagent Cranes: Reagent Crane Fluidics Test, 6-28
Reagent Carousel: Reagent Carousel Motion Test, 6-30
Reaction Carousel: Reaction Carousel Temperature Test, 6-31
Cuvette Wash: Cuvette Wash, Rinse, and Vacuum Test, 6-31
Photometer System: Lamp Alignment and Power, 6-32
Photometer System: Cuvette Center Alignment, 6-34
Photometer System: Lamp Calibration, 6-35

xxvii
 Contents

Photometer System: Wavelength Accuracy and Optical Linearity Test, 6-37

Photometer System: Flash Lamp Power Supply Test, 6-37
Photometer System: Flash Encoder Test, 6-37
Photometer System: Smart Module and Preamp Test, 6-38
LPIA System: Cuvette Center Alignment, 6-38
Photometer System: Photometric Performance Diagnostics, 6-40
Photometer System: LED DAC Setting, 6-42
Hydropneumatic System: Vacuum and Air Pump Test, 6-44
Hydropneumatic System: Float Switch Test, 6-45
Hydropneumatic System: Hydro Valves Test, 6-47
ISE Module System - Analog/adc Board Test: Continuous/40 Seconds ISE
Preamp Board Test, 6-48
Modular Cup: ADC/Analog Board Test, 6-48
Modular Chemistry System: Temperature Test, 6-49
Chemistry Module: MC Cup Module Valve and Reagent Pump Test, 6-49
Valve and Fluidics: Mixer Fluidics Test, 6-49
Valve and Fluidics: Cap Piercer Fluidics Test, 6-50
Valve and Fluidics: MC and CC Sample Crane Valve and Fluidics Test, 6-52
Valve and Fluidics: MC Cup Module Valve and Reagent Pump Test, 6-53
Valve and Fluidics: Hydro Valves Test, 6-53
Valve and Fluidics: Reagent Crane Fluidics Test, 6-53

Part A Alignment, 6-55

Alignment Functional Areas and Functions, 6-55
Align All, 6-57
Align All: CC Reagent Syringe & A/B Switch Home, 6-59
Align All: CC Sample Syringe Home, 6-60
Align All: MC Sample Syringe Home, 6-60
Reaction Carousel, 6-61
Cuvette Wash Station, 6-62
Reagent Carousel, 6-62
Sample Carousel, 6-63
Sample Rack Handling, 6-64
Sample Rack Bar Code Reader, 6-65
Cap Piercer, 6-65

xxviii
 Contents

CC Sample Crane or Probe, 6-66

CC Sample Crane Smart Module (B2), 6-67
MC Sample Crane or Probe, 6-68
MC Sample Crane Smart Module (52), 6-69
Reagent A Crane or Probe, 6-69
Reagent A Crane Smart Module (C2), 6-70
Reagent B Crane or Probe, 6-71
Reagent B Crane Smart Module (C3), 6-72
CC Sample Mixer Crane or Body, 6-72
CC Sample Mixer Smart Module (B3), 6-73
Reagent Mixer Crane or Body, 6-74
Reagent Mixer Smart Module (C1), 6-75

Part B Performance Verification Tests (PVTs), 6-81

PVT Functional Areas and Their Purposes, 6-81
Wash Station Test (PVT2): Wash Station Cuvette Dryness Test, 6-83
Carryover Tests (PVT3): Cuvette Wash Station Carryover, 6-84
Carryover Tests (PVT3): Reagent Probe Carryover, 6-86
Carryover Tests (PVT3): CC Sample Probe Carryover, 6-88
Carryover Tests (PVT3): CC Mixer Paddles Carryover, 6-90
Precision Tests (PVT5): Normal Precision Test, 6-91
Precision Tests (PVT5): On-Line Dilution Precision Test, 6-93
Precision Tests (PVT5): CC Sample Precision Test, 6-95

CHAPTER 7: Schematic Diagrams, 7-1

Overview, 7-1
ISE Flow Diagram Schematic, 7-3
MC Hydropneumatic Diagram Schematic, 7-5
Wash Station Assembly Schematic, 7-7

CHAPTER 8: DxC System Parts List, 8-1

Introduction, 8-1

Index
Related Documents

xxix
 Contents

xxx
 CHAPTER 5

Troubleshooting

Advanced Troubleshooting

Troubleshooting: Step by Step

This chapter describes some troubleshooting techniques and identifies additional system problems
not mentioned within the UniCel DxC Synchron Clinical Systems Instructions For Use manuals.
System problems noted in this chapter occur infrequently but they are listed here for advanced
users. Four main steps are involved in determining and correcting system issues:

1. The system indicates an issue to the operator through one or more "clues" which the operator
uses to identify an issue.
2. The operator interprets the problem and proposes a solution to fix the issue.
3. The operator implements the solution and performs the corrective action necessary to fix the
system issue, if possible.
4. The operator evaluates the effectiveness of the corrective action.

CAUTION
When the same motion error occurs repeatedly, refer to the instructions in the
corresponding section of Chapter 5, Troubleshooting. If the motion error cannot
be resolved, contact your Beckman Coulter representative.

Recognizing the Clues

System issues, which can be related to hardware, software, chemistry, or samples, will generate a
variety of different clues to help determine which problem has occurred. These clues include pop-
up error messages, notes, remarks on system reports, host error codes, and chemistry performance
issues. The clues provide the operator with information to pursue the issues and fix the problem, if
possible.

The following table describes each clue type and indicates the general use for each type.

A94067AC 5-1
 Troubleshooting
Advanced Troubleshooting

Table 5.1 System Issue Clues

Clue Type Description

Pop-up Message These indicate specific hardware or software issues. Each contains an Error ID/
Event number (1) and a Class (2) to identify the specific error state. These
messages are the most obvious error flags.
There are two types of pop-up messages:
• Important Message – These indicate a system issue which should be noted.
These situations may or may not require a hardware fix. All however, should
be tracked. An understanding of the cause of the message should be
pursued. This message is displayed in yellow.
• Severe Error – These messages indicate errors which cannot be resolved
without rebooting the system. Severe Errors will usually require the
assistance of Beckman for resolution. This message is displayed in red.

Figure 5.1

Printed Notes, Messages, These indicate a chemistry or system issue or a condition. Flags are generated
and Remarks for calibration errors or failure and result issues. These flags may be indicative
of a system, sample, or reagent problem. Errors appear in the Results column,
Remarks column, and as Instrument Codes.

Figure 5.2

5-2 A94067AC
 Troubleshooting
Advanced Troubleshooting 5

Table 5.1 System Issue Clues (Continued)

Clue Type Description

Host Codes These codes are transmitted to the host, along with the results of a completed
sample, to explain or identify an issue with the result. Host codes are not
printed on the report.
Chemistry Performance These clues are generally more difficult to recognize. They include consistent
Issues calibration failures, imprecision, and high or low "flier" results. Quality Control
charts and good QC practices are the best tools to recognize and eliminate
these issues.

Identifying the Issue

Once the clue has been recognized, the issue must be identified.

As shown in the table below, troubleshooting issues are divided into several tables to help identify
the problem and to direct the operator to a resolution.

Table 5.2 Issue Identification

Error Table Description

Event Number Codes This issue lists all event codes as they appear on pop-up messages and in
the Event Log. The codes are arranged in numeric order. Each group of
numbers are used to quickly locate the desired code. Each code line
includes the Message identification, the Cause of the problem and
Corrective Action.
Calibration Errors This issue addresses the types of calibration errors received, what each
error means, and why the error occurred.
Results Errors This issue addresses errors received when running samples. These errors
or flags include Instrument Codes, host codes, and messages printed in the
Remarks and Results areas of the system reports.
Symptomatic Troubleshooting This issue addresses symptoms according to the related functional area
involved in the system, and specific result and calibration errors. Corrective
Actions are provided.

Each of the different issues can be consulted depending on the type of issue being investigated.

A94067AC 5-3
 Troubleshooting
Troubleshooting Flow Charts

Troubleshooting Flow Charts

Overview
The flow charts below are designed to ease the process of identifying and resolving an issue. Each
chart starts with an instrument state and asks questions to direct the operator to specific issues for
resolution.

Flow Charts
Five Issue Resolution flow charts are included:
• Issue Resolution: System Not Running – This chart should be used when an error occurs and the
system, or a portion of the system, is NOT running (i.e. stopped or paused).
• Issue Resolution: System Running – This chart should be used when an error occurs and the
system is still running. It will help determine how to evaluate the error using the remaining
three flow charts. These charts identify which sections of the manual to consult for issue
resolution.
• Issue Resolution: Sample Specific – This chart should be used when an issue is classified as
sample specific using the Issue Resolution: System Running flow chart.
• Issue Resolution: Assay Specific – This chart should be used when an issue is classified as assay
specific using the Issue Resolution: System Running flow chart.
• Issue Resolution: System Specific – This chart should be used when an issue is classified as
system specific using the Issue Resolution: System Running flow chart.

5-4 A94067AC
 Troubleshooting
Troubleshooting Flow Charts 5

Figure 5.3 Issue Resolution: System Not Running

A94067AC 5-5
 Troubleshooting
Troubleshooting Flow Charts

Figure 5.4 Issue Resolution: System Running

Issue Resolution: System Running

See Issue
Resolution: No System
System Not Running
Running ?

Yes

Evaluate
More
Each Issue And Yes
Than One
Classify Each
Issue?
Independently

No

Error Yes
Message
?

No

No All Yes
Samples
?

Yes All No No All Yes

Assays Assays
? ?

Error Message
Sample Assay System
System Specific
Specific Specific Specific That Occured
Fig. 5.5 Fig. 5.6 Fig. 5.7 During Run

Take Corrective Consult Event Code

Action For Each Table For Any
Specific Problem Error Messages

Need No
Repeat Assays Help Issue Resolved
?

Yes

Contact
Beckman
Technical
Support
E007541L.EPS

5-6 A94067AC
 Troubleshooting
Troubleshooting Flow Charts 5

Figure 5.5 Issue Resolution: Sample Specific

Issue Resolution: Sample Specific

Determine
Sample Type

Control Patient
Calibrator
Sample Sample

Verifiy Rerun Sample

Compare Calibrator
That Sample Results No For Confirmation,
Load List With
Is The Correct Error? Dilute If
Calibrator Location
Control Level Recommended

Yes

No No Determine Error
Loaded Replace And Level Replace And
And
Correctly? Rerun Correct? Rerun
Inspect Sample

Yes Yes

Refer To Calibrator
Errors And See Systematic Rerun If
Symptomatic Troubleshooting For Required
Troubleshooting More Information
For More Help

Issue Yes Continue

Resolved? Running

No

Contact
No Need Yes Beckman
Help? Technical
Support
E007542L.EPS

A94067AC 5-7
 Troubleshooting
Troubleshooting Flow Charts

Figure 5.6 Issue Resolution: Assay Specific

Issue Resolution: Assay Specific

Determine
Failure
Type

QC Patient
Calibration Result Result

Yes Yes

Determine Error
Determine See Result Errors
Yes From Results Error
Error and Result Or Symptomatic
Code Table and
Inspect Sample Suppressed Troubleshooting
Symptomatic
Troubleshooting For Specific Assay
Troubleshooting
No Suggestions

Samples No Replace
Evaluate Recovery Rerun
In Correct Calibrators
Against QC Limits Control
Order? And Rerun

Yes

Rerun Specific
Reagent No Prepare And Yes
Result Sample; Confirm
Prepared Load New
Flier? With Different
Correctly? Reagent
Method

Yes No

Recalibrate Assay
Yes Result Yes and Rerun;
Reagent Replace Evaluate
Showing
Expired? Reagent Control/Material;
Trend?
Change Cartridge
No No

Refer To Recalibrate Assay

Troubleshooting Shift Yes and Rerun;
Section For In Recovery? Evaluate
More Specific Control/Material;
Instructions Change Cartridge
No

Contact Yes
Need Yes Other QC
Beckman
Help? Technical Issue?
Support
E007543L.EPS

5-8 A94067AC
 Troubleshooting
Troubleshooting Flow Charts 5

Figure 5.7 Issue Resolution: System Specific

Issue Resolution: System Specific

Determine
System
Area

Isolate Home
No Yes Refer To
Hardware System - Error
Message? Event Code Table
Area

ISE MC CC

Prime MC Modules: Prime CC Modules:

Determine Check Each Cup For Check Fluid Flow
Hardware Bubbles, Fluid And Through Syringes,
Issue Stir Bar Movement Reagent Lines,
And Lamp Operation Wash Station

Determine Isolate Issue

Prime
No Blockage: See No Fluid Hardware No And Consult
System. Fluid
Symtomatic Flowing? Functioning? Symptomatic
Flowing Through
Troubleshooting Troubleshooting
Lines?
MC Hardware
Yes Yes Yes

Check Reagent
Remove Bubbles: Lines And Remove Examine See CC Hardware
Bubbles In Yes See Symptomatic Yes Sample Probes & Yes Symptoms
Bubbles? Bubbles With
Flow Cell? Troubleshooting Pipette: Prime Mixers. Scratches Symptomatic
MC Hardware or Stains? Troubleshooting
System
No No No

Remove And Examine See CC Hardware

Maintenance No No Reposition.
Perform Stir Bar Reagent Probes & Yes Symptoms
Performed Prime And Observe.
Maintenance Moving? Mixers. Scratches Symptomatic
Appropriately? Replace If Needed. or Stains? Troubleshooting

Yes Yes No

Consult Contact
Symptomatic Lamp No See Symptomatic Beckman
Troubleshooting Operating? Troubleshooting Technical
For More In Depth MC Hardware Support
Troubleshooting
Yes

Contact
Issue No Yes Maintenance No
Beckman Perform
Resolved? Technical Interval Maintenance
Support Correct?
E007544L.EPS

A94067AC 5-9
 Troubleshooting
Troubleshooting Examples

Troubleshooting Examples

Troubleshooting Examples
The following scenarios follow three issues from issue discovery to resolution.

Scenario One: Software Pop-up Window

The system has displayed the pop-up message on the screen as shown below. The system status is
Running. The operator would investigate as follows.

Figure 5.8 Error Message Pop-up Window

I M P O R T A N T M E S S A G E

E013225S.EPS

1 From the flow chart Issue Resolution: System Running, the operator determines that the error
flag is a pop-up message. The flow chart directs the operator to the Event Codes in Figure 5.4.

2 The operator locates the event code listed at the top or bottom of the Error Message pop-up
window. (Refer to Figure 5.8 for a sample pop-up window.)

3 The Event Number is listed in the Event Codes table. From this table, an explanation of the error
and a determination of the best corrective action are obtained. In this case, the code
(0x02680001) indicates that a CC Sample Level Sense Error has occurred. The specific location
is noted in the pop-up window and the operator is directed initially to examine the sample for
adequate sample levels. Suggestions for additional troubleshooting are listed when applicable.

4 The corrective action listed in the table is followed or a follow-up to a reference listed under
the Corrective Action column is made. Other corrective actions may include rebooting the
instrument, replacing hardware, realigning the system, or performing a more in-depth
investigation to analyze the issue to its main cause.

5-10 A94067AC
 Troubleshooting
Troubleshooting Examples 5

Scenario Two: Printed Error Message on the Results Printout

The operator receives a SUPPRESSED in the Results column of a patient report for a chemistry. The
remark in the Remarks column reads RX ABS LO.

Figure 5.9 Sample Results Report

1 From the Flow Chart Issue Resolution: System Running, the operator determines that the error
is Assay Specific and is directed to the Assay Specific flowchart (Figure 5.6). From the Assay
Specific flowchart, the operator is directed to the CC Result Errors Troubleshooting section in
this manual.

2 In the CC Result Errors Troubleshooting section, the operator looks up RX ABS LO in the Error
Code column within the appropriate Result Error Troubleshooting table. From this table, the
operator obtains a description of how to troubleshoot the error.
RX ABS LO translates to reaction absorbance low.
The operator looks in the Event Codes table to obtain a more in-depth explanation of the error.

3 In this specific case, for this analyte, the operator is requested to dilute and rerun the sample.
This same information may also be obtained by pursuing the error code in the Symptomatic
Troubleshooting table.

A94067AC 5-11
 Troubleshooting
DxC Event Codes

Scenario Three: Symptomatic Troubleshooting

CL has had erratic QC recovery for the last three days and this morning it would not calibrate. The
calibration error received is "Span".

1 From the Flow Chart Issue Resolution: Assay Specific, the operator follows the troubleshooting
for calibration and is directed to the Calibration Errors table for more specific information.

2 The operator locates Span error in the Calibration Errors table and discovers that span is a
measure of sensitivity and a verification of calibrator levels.

3 The operator then looks up Span errors in the Symptomatic Troubleshooting table. Since the
only ISE chemistry exhibiting symptoms is CL, the CL electrode is suspected. (All other issues
would affect the other ISE chemistries.)

4 The operator checks the maintenance records for the CL electrode and discovers that the
maintenance had not been performed at the last recommended interval. Maintenance is
performed per manual instructions; CL is calibrated and the issue is resolved.

DxC Event Codes

The Event Codes table contains a list of DxC Event Codes displayed in pop-up error messages and
the Event Log. This table includes information on the class of event, the cause and its probable
resolution.

Event Codes
Event Codes are used to identify unique system, hardware, or software situations, including error
conditions. These codes may be related to a variety of different issues including software
communication, system timing, and hardware components.

Event Codes appear in two different screen locations. Codes can be located in the pop-up window
used to flag the operator about a system condition or embedded in the Event Log Description to help
identify the error or system condition.

5-12 A94067AC
 Troubleshooting
DxC Event Codes 5

Figure 5.10 Sample Pop-up Window

I M P O R T A N T M E S S A G E

E013225S.EPS

Event Log Classes

Event Log classes further subdivide the Event Codes into groups by common features. The class
number helps to minimize the amount of data to look through in the Event Log by allowing the
operator to request information about only the errors in a particular class. This information is
included in the pop-up error window and may be used as an additional aid for recovering system
information from the Event Log. The following table describes each class.

Table 5.3 Class/Event Log Correlation

Class Number Event Log Class

Chemistry Errors
Motion Errors
Status Monitor Errors
Other Instrument Errors
Instrument Events
LIS Communication Errors
Other Console Errors
Input Device Events
Other Console Events
Sample Processing Events

Additional Information
For information on printing and saving the Event Log, refer to CHAPTER 11, Utilities, in the UniCel
DxC Synchron Clinical Systems Instructions For Use manual for the DxC 600/800. For an Integrated
Workstation, refer to CHAPTER 8, System Status, Instrument Commands, and Utilities, in the UniCel
DxC Synchron Access Clinical System Integrated Workstations Instructions For Use manual..

A94067AC 5-13
 Troubleshooting
System Reboot or Shutdown

System Reboot or Shutdown

Certain condition errors may require system reboot or shutdown to reset the instrument
operations and correct error conditions. The following procedures should be used when system
rebooting is recommended.

Extended Shutdown
If you need to shut down the analyzer for an extended period, contact the Beckman Coulter
Technical Support Center or a local Beckman Coulter Representative for assistance.

Important Messages
Important Message pop-up windows may require rebooting if frequency indicates that a system
error can only be resolved by a reboot or shutdown. For Important Messages, reboot only when
recommended by Beckman Coulter Support Center.

1 Verify that system status is Standby, Stopped, or Instrument Down.

2 Select Instr Cmd from the menu bar.

3 Select 4 Shutdown.

4 Select OK. The system displays the Shutdown in Progress screen with the message:
"Please wait for further instructions. DO NOT TURN THE POWER OFF."
The system status goes to Shutdown.

5 From the Select Reboot or Shutdown dialog box, select the appropriate option:
• Select Shutdown to prepare the system to have the power turned off. When the message
"Shutdown: It is now safe to reboot your computer" appears on the screen:
— Turn off the console power: press and hold the power button until the light goes out.
— Turn the analyzer main power switch behind the far right door to the OFF (O) position.

• Select Reboot to return the system to an operational state. The system will automatically
reboot and return to the Main screen.

5-14 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Severe Errors
Severe Errors will always require a system reboot. The error window has options for both rebooting
and shutting down the system. Always select the reboot option unless recommended by Beckman
Coulter Support Center.

Wrist Strap
Certain procedures in this manual require the use of a grounded wrist strap while the procedure is
being performed. The strap portion should be placed around the wrist. The wire portion of the strap
can be connected to the system in one of the following ways:

Alligator Clip
If your system comes supplied with a wrist strap that can be connected to the system with an
"alligator" clip, the clip should be clamped onto the metal frame of the system. To do this, open
either the left or center door to access the exposed metal frame of the system. If desired, you may
close the system doors once the clip has been attached.

Insert Banana Plug

If your system comes supplied with a wrist strap that can be connected to the system with a
"banana" plug, the plug must be inserted into the jack found next to the STOP button on the front
of the system.

Symptomatic Troubleshooting

Overview
The following tables list symptoms and possible resolutions for different areas of the UniCel DxC
System. These areas include:

• CC Hardware Symptoms
• MC Hardware Symptoms
• CC Calibration Troubleshooting
• CC Results Errors Troubleshooting
• MC Calibration Troubleshooting
• MC Results Errors Troubleshooting

Use these tables to find the symptom and to troubleshoot issues on the UniCel DxC system.

CAUTION
To prevent possible injury, press the DxC STOP button to disable the motors
before attempting to clear any jams.

A94067AC 5-15
 Troubleshooting
Symptomatic Troubleshooting

CC Hardware Symptoms

Troubleshooting Area
This section describes various hardware symptoms/issues for the CC side of the instrument, their
possible causes and resolutions. The symptoms are grouped by functional area.

CC Reagent Bar Code Reader

Table 5.4 CC Reagent Bar Code Reader Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Reagent Cartridge No Label integrity • Verify that the reagent labels are clean, dry,
Read unwrinkled and not faded or scratched.
Bar code reader window • Clean the window with a soft, lintfree, lens tissue
dirty and mild detergent and try to load again.
• Load reagent manually if necessary.
Reagent Bar Code Initialization • Use Instrument Commands to Shutdown and
Reader Light Not On restart the System. Bar code reader light should
flash when a reagent position is selected for
loading a cartridge.
Smart Module failure • Replace bar code reader Smart Module, if
necessary.
• Contact Beckman Coulter Support Center.

Sample/Rack Bar Code Reader

Table 5.5 Sample/Rack Bar Code Reader Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Sample/Rack no reads, Bad labels, misplaced • Check labels for imperfections or misplacement.
misreads labels
Dirty read window • Clean window with non-abrasive alcohol pad with
a vertical motion.
Check bar code setup • Verify that setup parameters match the Bar Code
symbology and features.
Alignment • Perform Autoloader Test: Sample Bar Code Reader
Test in CHAPTER 6, System Tools and Alignment
Procedures to evaluate Bar Code Reader
Alignment and functions.
• Perform Bar Code Reader Alignment procedure
from CHAPTER 6, System Tools and Alignment
Procedures in this manual, if required.
Bar code no-reads Failed initialization • Reset the bar code reader by shutting down the
system and rebooting. This should reinitialize the
Bar Code Reader.

5-16 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.5 Sample/Rack Bar Code Reader Symptoms and Corrective Actions (Continued)

Symptom Possible Cause Corrective Action

Cannot determine the Bad Bar Code Reader • Examine label to verify integrity. Replace if
difference between background label needed. Try to run samples in a different rack.
empty and filled rack Alignment • Perform Autoloader Test: Sample Bar Code Reader
positions Test procedure in CHAPTER 6, System Tools and
Alignment Procedures in this manual to evaluate
Bar Code Reader Alignment.
• Perform Bar Code Reader Alignment procedure
from CHAPTER 6, System Tools and Alignment
Procedures, if required.

Cap Piercer
Table 5.6 Cap Piercer Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Crushed tubes, broken Alignment • Perform Cap Piercer alignment procedure
probes outlined in CHAPTER 6, System Tools and
Alignment Procedures in this manual.
Motion Errors

A94067AC 5-17
 Troubleshooting
Symptomatic Troubleshooting

Obstruction Detection
Table 5.7 Obstruction Detection Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Inconsistent Clot Leaky or loose probe • Tighten probe fittings.
Detection fittings, poor probe
connection
Clogged Probe Unable to clear probe • Flush probe with DI water. Refer to the UniCel DxC
after obstruction Synchron Clinical Systems Instructions For Use
manual for the DxC 600/800, CHAPTER 9,
Maintenance, As-Needed/As-Required
Maintenance, "Sample and Reagent Probe
Flushing," for assistance. Replace probe if
necessary. For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, As Needed/As-
Required Maintenance. "Flush the Sample and
Reagent Probe" in the UniCel DxC Synchron
Access Clinical System Integrated Workstations
Instructions For Use manual.
Beads from reagent • Check the probe for any desiccant bead fragments
cartridge obstructing the probe.
• Flush probe with DI water. Refer to the UniCel DxC
Synchron Clinical Systems Instructions For Use
manual for the DxC 600/800, CHAPTER 9,
Maintenance, As-Needed/As-Required
Maintenance, "Sample and Reagent Probe
Flushing," for assistance. Replace probe if
necessary. For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, As Needed/As-
Required Maintenance. "Flush the Sample and
Reagent Probe" in the UniCel DxC Synchron
Access Clinical System Integrated Workstations
Instructions For Use manual.

Sample and Reagent Probes

IMPORTANT Probes are not interchangeable.
Due to the nature of the probe fittings, once a probe has been "seated" into a specific position, the
probe fittings are customized to that particular setting. Probes cannot be switched from A position
to B position nor between MC sample and CC sample. If you remove a probe, keep the used probes
clearly marked for original position on the UniCel DxC system.

5-18 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.8 Sample and Reagent Probes Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Motion Errors Obstruction • Check areas surrounding the sample probe.
• Verify that probe can move freely without interference
from tubing or wires.
• Check length of tubing from housing to probe.
• Verify that covers are installed correctly.
Alignment • Watch probe to determine if there is interference due to
probe position to wash station, cuvettes, sample cups, or
covers.
• Verify that covers are installed correctly.
• Home the system.
• Perform appropriate alignment procedures, as needed.
Bent Probes • Examine the probe to determine if it is bent.
• Replace if necessary.
No Sample/ Sample Probe-Cups or • Verify that the cups and tubes have adequate sample.
Reagent tubes are empty, out of • Refer to UniCel DxC Synchron Clinical Systems Primary
Detected sample Tube Sample Template for appropriate minimum levels of
sample.
Reagent Probe – Level • Check reagent cartridge for the following:
Sense Errors — Bubbles in reagent cartridge.
— Correct Reagent Preparation.
• Check for broken cuvettes.
• If errors continue:
— Perform CC Sample or Reagent Probe Level Sense Test
in Diagnostics for feature verification.
• If errors still continue:
— Perform CC Sample or Reagent Probe A and B
alignments.
— Refer to CHAPTER 6, System Tools and Alignment
Procedures for specifics.
Alignment • Watch probe movement when picking up and delivering
samples or reagent.
• Verify that there is sufficient sample or reagent.
• If sufficient fluid is present:
— Realign probe to the appropriate module: reagent
carousel, rack/cup, reaction carousel with cuvettes
and,
— Perform sample or reagent probe height alignment.
Level Sense feature not • Perform Liquid Level Sense diagnostics.
working correctly
Bent probe • Replace if necessary.

IMPORTANT Do not use a pre-used probe. Once a probe

has been installed into a fitting, it can only be used in that
fitting.

A94067AC 5-19
 Troubleshooting
Symptomatic Troubleshooting

Table 5.8 Sample and Reagent Probes Symptoms and Corrective Actions (Continued)

Symptom Possible Cause Corrective Action

Probe Drips Leaky fittings • Check for loose fittings, split or cracked lines.
• Make sure there is DI water in the reagent syringe line.
• Check for excessive syringe tip wear and replace if
necessary.
Bubbles in probe Possible • Prime the CC and MC sides to remove the bubbles.
lines Hydropneumatic issue; • Watch the lines to verify that the bubbles are clearing.
lines require degassed • If bubbles are still in the line and water is flowing freely
water through the system:
— Run 50 replicates of GLU and GLUCm to push new fluid
through the system.
DI water disconnected • Check the back of the system to verify that the DI water
line is still connected.
• Verify that DI water valve is turned on. (Check DI water
source for release of DI water.)

Sample/Reagent Mixers
Table 5.9 Sample/Reagent Mixers Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Rotary motion errors Obstruction or • Look for snagged motor cable.
Alignment • Verify that lines are not too long.
• Check rotary alignment and correct alignment if
necessary.
Up/Down motion errors Obstruction or • Verify that cables are not too short, restricting
Alignment mixer movement.
Other motion errors Bad Motor, Speed off • Watch mixer and verify that mixer is turning.
• Replace motor if necessary.
• Contact Beckman Coulter Support Center for
additional information.

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Symptomatic Troubleshooting 5

Sample/Reagent Syringe
Table 5.10 Sample/Reagent Syringe Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Flashing or "dirt" in Syringe is old/worn out, • Replace syringes when syringes show signs of
syringe dirty wear (dirty or loose plastic floating).
• Follow instructions on how to replace the syringes
in the Three-Month Maintenance or Six-Month
Maintenance sections in CHAPTER 9,
Maintenance, in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC
600/800. For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, Three-Month
Maintenance or Six-Month Maintenance sections
in the UniCel DxC Synchron Access Clinical System
Integrated Workstations Instructions For Use
manual.
Bubbles Seen after replacement • Observe syringe and lines for air bubbles.
or water has been • Remove air bubbles by following the maintenance
turned off procedure for removal of bubbles in the Three-
Month Maintenance or Six-Month Maintenance
sections in CHAPTER 9, Maintenance, in the UniCel
DxC Synchron Clinical Systems Instructions For
Use manual for the DxC 600/800. For an
Integrated Workstation, refer to CHAPTER 12,
Maintenance, Three-Month Maintenance or Six-
Month Maintenance sections in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
• If bubbles reappear:
— Check for loose or leaky fittings on the 3 way
valve.
— Examine the syringe tip for wear and replace if
necessary.
Motion Error Syringe Motor not • Prime system and watch to verify movement of
working syringe.
• Verify that there are no obstructions.
• Replace motor if necessary.
• Contact Beckman Coulter Support Center.

A94067AC 5-21
 Troubleshooting
Symptomatic Troubleshooting

CC A/B Reagent Valve

Table 5.11 CC A/B Reagent Value Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Motion Errors Motor out • Change Motor.
• Contact Beckman Coulter Support Center.

Reagent Carousel
Table 5.12 Reagent Carousel Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Motion Errors Obstruction or Press the DxC STOP button.
Alignment Verify that there is nothing interfering with the
CAUTION movement of the reagent carousel, including
reagent cartridges mis-loaded on the Reagent
To prevent possible Carousel.
injury, press the DxC Locate jammed cartridge.
STOP button to disable
Manually remove the cartridge and reseat the
the motors before
cartridge.
attempting to clear any
jams. Home the system.
If it still jams:
— Remove and reseat all reagent cartridges.
• If it still jams:
— Realign the reagent carousel.
Door Closed Sensor not Bad sensor • Contact Beckman Coulter Support Center.
sensing
Latch is not working Mechanism is damaged • Contact Beckman Coulter Support Center.
Ice build up Peltier issue or Fan not • Check refrigerator temperature on status
working correctly screen.
• Verify that the refrigerator fan is operating.
Refrigerator fan not Motor is out • Contact Beckman Coulter Support Center.
operating
Temperature failure Peltier failure; poor • Check and clean fan filters.
cooling
High ambient • Check the environmental temperature.
temperature Operating ambient room temperatures should
be between +15°C and +32°C.

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Symptomatic Troubleshooting 5

Cuvette Wash Station

Table 5.13 Cuvette Wash Station Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Fluid droplets on cuvette Check valve failure • Perform diagnostic procedure Cuvette Wash:
wash station probe Cuvette Wash, Rinse, and Vacuum Test in
CHAPTER 6, System Tools and Alignment
Procedures in this manual.
• Replace check valve if necessary.
• Contact Beckman Coulter Support Center.
Motion Errors Obstruction/Alignment • Verify that area around wash station is free of
obstructions.
• Check operation of wash station.
• Verify that the alignment to cuvettes is correct.
• Realign if necessary.
Bent wiper probes • Remove wash station and verify that probes are
not bent.
• Replace probes or wash station, if necessary.
Dirty Cuvettes/ Cuvette Obstruction in wash • Remove wash station and inspect each probe.
Blank Failures probe • Check for any obstructions inside the probes.
• Removal of any obstructions may require blowing
air through the obstructed probe.
Faulty wiper • Inspect cuvette wiper for damage.
• Replace if necessary.

Keyboard/Mouse/Touch Screen
Table 5.14 Keyboard/Mouse/Touch Screen Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

No response to input Faulty connections • Verify that the keyboard or mouse are plugged in
from keyboard or mouse securely.
Software • Reboot the system by following reboot
Communication down instructions in CHAPTER 10, System Status and
Commands in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC
600/800. For an Integrated Workstation, refer to
CHAPTER 8, System Status, Instrument
Commands, and Utilities, in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual..
Unspecified • Contact Beckman Coulter Support Center.

A94067AC 5-23
 Troubleshooting
Symptomatic Troubleshooting

Table 5.14 Keyboard/Mouse/Touch Screen Symptoms and Corrective Actions (Continued)

Symptom Possible Cause Corrective Action

No response to touch Faulty connections • Verify that touch screen is connected correctly.
screen input
Touch screen alignment • Redo the Touch Screen Calibration by following the
procedure found in CHAPTER 11, Utilities in the
Unicel DxC Synchron Clinical Systems Instructions
For Use manual for the DxC 600/800. For an
Integrated Workstation, refer to CHAPTER 8,
System Status, Instrument Commands, and
Utilities, in the UniCel DxC Synchron Access
Clinical System Integrated Workstations
Instructions For Use manual.
Unspecified • Contact Beckman Coulter Support Center.

Hydropneumatic System
Table 5.15 Hydropneumatic Systems Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Fluid not draining from Pinched Lines • Verify that all lines are not pinched and fluid can
canisters, Floods flow freely through all lines.
Cracked canister or • Check all canisters for cracks.
loose tubing • Verify all tubing connections.
Faulty valve • Contact Beckman Coulter Support Center.
Waste B full Waste B bottle is full • Change or empty Waste B bottle. Refer to
CHAPTER 4, Advanced Maintenance and User
Servicing, Waste B Disposal in this manual.
Green or white film in Microbial growth • Perform the Hydropneumatic decontamination
hydropneumatic lines or procedure described in the As-Needed/As-
canisters Required Maintenance section in CHAPTER 9,
Maintenance, in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC
600/800. For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, As Needed/As-
Required Maintenance in the UniCel DxC Synchron
Access Clinical System Integrated Workstations
Instructions For Use manual.
Primary or secondary Air Air needs adjusting • Adjust the primary or secondary air regulator to 17
High (17 or 10 psi) or 10 psi, as appropriate.
• If system cannot maintain adjustment contact
Beckman Coulter Support Center.
Air regulator faulty • Check appropriate smart module for green LED
light.
• If light is red:
— Reboot the system.
• If light is still red after reboot contact Beckman
Coulter Support Center.

5-24 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.15 Hydropneumatic Systems Symptoms and Corrective Actions (Continued)

Symptom Possible Cause Corrective Action

Primary or secondary Air Air needs adjusting • Adjust the primary or secondary air regulator to 17
Low (17 or 10 psi) or 10 psi, as appropriate.
• If system cannot maintain adjustment, investigate
further.
Leaks in • Check for air leaks by inspecting air lines/fittings.
hydropneumatic system • Check for loose bottle caps.
Air regulator faulty • Check appropriate smart module for green LED
light.
• If light is red, reboot the system.
• If light is still red after reboot, contact Beckman
Coulter Support Center.

Reaction Carousel
Table 5.16 Reaction Carousel Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Motion Errors Obstruction • Verify that reaction carousel can rotate freely.
• Check probes and covers for correct placement.
Alignment • Watch rotation of reaction carousel.
• Perform alignment if necessary.
• Realign all associated hardware, if necessary
(probes, mixers, wash station).
Temperature Errors Broken cuvette • Remove the reaction carousel and check for
spills from any broken cuvettes.
• Replace any broken cuvettes.
• Check probe and mixer height alignments to
prevent any further cuvette damage.

MC Hardware Symptoms

Troubleshooting Area
This section describes various hardware symptoms/issues for the MC side of the instrument, their
possible causes and resolutions. The symptoms are grouped by hardware location.

A94067AC 5-25
 Troubleshooting
Symptomatic Troubleshooting

MC Reagent Bar Code Reader

Table 5.17 MC Reagent Bar Code Reader Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Reagent Bottle No Read/ Label/Card Integrity • Verify that the reagent labels or parameter cards
Parameter Card No Read are clean, dry, unwrinkled and not faded or
scratched.
Reader dirty • Clean reader window with damp lintless tissue.
• Dry thoroughly.
Electrical Connections • Verify that the bar code reader is attached firmly
to the bar code fittings.

MC Sample Probe
Table 5.18 MC Sample Probe Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Motion Errors Obstruction • Verify that sample probe can move freely, without
obstruction from short cables.
• Verify that cables are properly routed and that the
probe is not restricted when moving.
Alignment • Watch rotation of probe to EIC and Cup modules.
Probe should be positioned slightly off-center of
each cup and centered on the EIC.
• Observe the seal of the probe to the EIC. Perform
alignment if necessary.

EIC Cup
Table 5.19 EIC Cup Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Overflow Blockage • Observe all channels and ports of the EIC for
occlusion.
• Flush all EIC metal outlet ports with a syringe
filled with DI water.

IMPORTANT Do not flush DI water through the

flowcell.
Valve failure • Look for bubbles and possible overflow.
• Clean EIC.
• Contact Beckman Coulter Support Center.

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Symptomatic Troubleshooting 5

Flow Cell
Table 5.20 Flow Cell Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Bubbles Air in lines from reagent • Verify there is adequate reagent.
bottles • Verify reagent bottle "straws" are attached to the
reagent bottle caps.
• Prime system to remove bubbles.
Precipitation on outside Dirty flowcell • Enzyme clean the flowcell following the flowcell
of flowcell cleaning procedure in the As-Needed/As-Required
Maintenance section in CHAPTER 9, Maintenance,
in the UniCel DxC Synchron Clinical Systems
Instructions For Use manual for the DxC 600/800.
For an Integrated Workstation, refer to CHAPTER
12, Maintenance, As Needed/As-Required
Maintenance in the UniCel DxC Synchron Access
Clinical System Integrated Workstations
Instructions For Use manual.
Reagent leakage • Verify electrode installation and connections to
flow cell are secure.
• Wipe any reagent leakage or crystallization from
exterior of the flow cell with tissue dipped in DI
water.

Ratio Pump
Table 5.21 Ratio Pump Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Bubbles Air in lines • Verify there is adequate reagent.
• Verify reagent bottle "straws" are attached to the
reagent bottle caps.
• Prime system to remove bubbles.
Homing Errors Mechanical restriction of • Contact Beckman Coulter Support Center.
pump or fluid inside of pump
Pump motor not working • Contact Beckman Coulter Support Center.

A94067AC 5-27
 Troubleshooting
Symptomatic Troubleshooting

CO2 Damper
Table 5.22 CO2 Damper Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Wet or dried fluid on Damper leaks • Clean the outside of the damper and check for small
damper; reagent cracks.
crystals • Make sure that the pieces of the damper are placed
together correctly.
Damper too full • Open the top of the damper and remove excess fluid
using a disposable pipette.
Damper too low • Remove the top of the damper.
• Prime the alkaline buffer until damper fluid level is
50% full.
• When damper level is correct, close the top of the
damper.

CO2 Measure and Reference Electrodes

Table 5.23 CO2 Measure/Reference Electrode Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

CO2 Calibration Failures Loose tubing at • Inspect electrode tubing and/or replace electrodes and
electrode port or Quad-rings as needed.
Quad-ring not
installed properly
CO2 DAC Errors Large bubble inside • Spin electrode until bubble is pushed back away from
electrode tip the electrode tip.
Cloudy electrode • Wipe electrode surface with lintless tissue or replace
glass surface electrode.
Measure electrode • Replace measure electrode membrane as needed.
membrane is dirty
or damaged
Cracked or • Replace measure electrode retainer as needed.
damaged measure
electrode retainer

Disposal and Drain Lines

Table 5.24 Disposal and Drain Lines Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Cup overflow Faulty valves • Solenoid Valve may need replacement.
• Contact Beckman Coulter Support Center.

5-28 A94067AC
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Symptomatic Troubleshooting 5

Table 5.24 Disposal and Drain Lines Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Restricted Drain Flow Reagent buildup • Clear tubing by flushing deionized water through the
tube from the top of the drain.
Crystals in drain or drain Salt formation • Clear tubing by flushing deionized water through the
lines tube from the top of the drain.

Reagent Lines and Bottles

Table 5.25 Reagent Lines Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Bubbles Air in lines • Verify that there is adequate reagent.
• Verify that reagent "straws" are attached inside to
the reagent bottle caps.
• Prime the system to remove the bubbles.
• Verify that tubing is tightly attached to the top of
the bottle cap.

Cup Stir Bars

Table 5.26 Cup Stir Bars Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

No movement Stirrer bar • Verify that stirrer position is correct and stirrer is
mispositioned/stuck placed at the bottom of the cup.
Stirrer motor • Replace motor if necessary.
• Contact Beckman Coulter Support Center.

Bubbles in Cups
Table 5.27 Bubbles in Cups Symptoms and Corrective Actions

Symptom Possible Cause Corrective Action

Bubble in light path Loose fittings at valve, pump, • Pull up module and check tube fittings.
or cup causing low reagent
volumes
Reagent Level Sense Outgassing of cold BUNm or • Warm BUNm or GLUCm reagent to room
error GLUCm reagent temperature using a +25°C water bath, if
necessary.

A94067AC 5-29
 Troubleshooting
Symptomatic Troubleshooting

CC Calibration Troubleshooting

CC Linear Calibration Symptomatic Troubleshooting

The following tables list possible causes and resolutions for CC linear calibration performance
issues. The tables only offer suggestions for resolutions and cover only the most basic issues to look
for. If consistent calibration errors cannot be resolved using these suggestions, please contact your
Beckman Coulter Support Center. Refer to CHAPTER 1, General Information in this manual.

Back-to-Back Errors
A back-to-back error check is a measure of system precision during calibration.

A back-to-back value is the difference between the two usable replicate values. If the back-to-back
limit is exceeded, the calibration fails.

Table 5.28 CC Calibration Back-to-Back Error Symptomatic Troubleshooting

Possible Cause Issue How to Troubleshoot

Sample/Reagent Mixer Damage/Cleanliness • Examine the mixers.
• Look for small scratches or discoloration on the
mixer paddles.
• Replace if necessary.
Motor speed • Observe the mixer rotation.
• If spin seems erratic or is in question, perform
the Sample or Reagent Spin Motor Tests in
Diagnostics.
• Refer to CHAPTER 6, System Tools and
Alignment Procedures in this manual for more
information.
Alignment to wash station • Observe the placement of the mixer in the
mixer wash station. Mixer should sit in the
middle of the wash station.
• If not, realign the mixer.
Alignment to cuvette • Observe the placement of the mixer in the
cuvette. Mixer should sit in the middle of the
cuvette for optimal mixing.
• If not realign the mixer.

5-30 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.28 CC Calibration Back-to-Back Error Symptomatic Troubleshooting (Continued)

Possible Cause Issue How to Troubleshoot

Sample/Reagent Probes Damage/Cleanliness • If external build up is seen on the probes, clean
the outside of the probes using the "Clean
Probes (Exterior)" procedure in the Weekly
Maintenance section of CHAPTER 9,
Maintenance, in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual
for the DxC 600/800. For an Integrated
Workstation, refer to CHAPTER 12,
Maintenance, Weekly Maintenance, "Clean
Probes (Exterior)" in the UniCel DxC Synchron
Access Clinical System Integrated Workstations
Instructions For Use manual.
• To clean the inside of the probes, use the
"Sample and Reagent Probe Flushing"
procedure in the As-Needed/As-Required
Maintenance section of CHAPTER 9,
Maintenance, in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual
for the DxC 600/800. For an Integrated
Workstation, refer to CHAPTER 12,
Maintenance, As-Needed/As-Required
Maintenance, "Flush the Sample and Reagent
Probe" in the UniCel DxC Synchron Access
Clinical System Integrated Workstations
Instructions For Use manual.
• If the probes are visibly damaged, replace the
probes using the "Replacing the Sample and
Reagent Probes" procedure in the As-Needed/
As-Required Maintenance section of CHAPTER
9, Maintenance, in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual.
For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, As Needed/As-
Required Maintenance, "Replace the Sample
and Reagent Probe" in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
Alignment to cuvettes • Verify that probe alignment to the reaction
cuvettes is correct.
• Realign, if necessary.

A94067AC 5-31
 Troubleshooting
Symptomatic Troubleshooting

Table 5.28 CC Calibration Back-to-Back Error Symptomatic Troubleshooting (Continued)

Possible Cause Issue How to Troubleshoot

Alignment to sample rack • Verify that the alignment of the sample probe
(Sample Probe only) to the sample rack is correct.
• Realign, if necessary.
Leaky fittings • Check for any leakage from the housing of
either probe. Leakage may indicate fluid build
up in the probe housing or poor connection at
the bead connection on the top of the probe.
Sample/Reagent Bubbles in the syringe or • Examine the reagent and sample syringes and
Syringes probe lines probe lines for bubbles and air gaps.
• If bubbles or air gaps are present or if no fluid is
in the syringe:
— Verify that DI water flows freely throughout
the system.
— Remove bubbles from syringe and lines by
following the instructions in the “Replace
500 uL Reagent Syringe Plunger”
procedure in the Three-Month Maintenance
section or the “Replace 100 uL Sample
Syringes” procedure in the Six-Month
Maintenance section in CHAPTER 9,
Maintenance, in the UniCel DxC Synchron
Clinical Systems Instructions For Use
manual for the DxC 600/800. For an
Integrated Workstation, refer to CHAPTER
12, Maintenance, Three-Month
Maintenance, “Replace 500 uL Reagent
Syringe Plunger” or Six-Month Maintenance
“Replace 100 uL Sample Syringes” in the
UniCel DxC Synchron Access Clinical
System Integrated Workstations
Instructions For Use manual.

5-32 A94067AC
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Symptomatic Troubleshooting 5

Table 5.28 CC Calibration Back-to-Back Error Symptomatic Troubleshooting (Continued)

Possible Cause Issue How to Troubleshoot

Reaction Carousel Dirty cuvettes • If consistent back-to-back failures occur for
several chemistries, cuvettes may be dirty.
• Perform a Wash All Cuvettes Procedure and
proceed with testing.
• If errors continue, inspect the cuvettes.
• If dirty, perform the "Washing All Cuvettes With
System Wash" procedure in the As-Needed/As-
Required Maintenance section of CHAPTER 9,
Maintenance, in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual
for the DxC 600/800. For an Integrated
Workstation, refer to CHAPTER 12,
Maintenance, "Wash All Cuvettes With System
Wash" in the UniCel DxC Synchron Access
Clinical System Integrated Workstations
Instructions For Use manual.
• Reinspect the cuvettes.
• If still dirty, perform the "Washing CC Reagent
Cuvettes with CCWA" procedure in the As-
Needed/As-Required Maintenance section of
CHAPTER 9, Maintenance, in the UniCel DxC
Synchron Clinical Systems Instructions For Use
manual. For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, "Wash CC Reagent
Cuvettes With CCWA" in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
• Replace any severely dirty cuvettes, if
necessary.
Wash Station alignment • Examine the alignment of the wash station to
the cuvettes. Poor alignment of the wash
station contributes to poor cuvette washing.
Worn or misaligned wash • Examine the wipers for damage or poor
station wipers alignment.
• Replace if necessary and perform a Wash All
Cuvettes procedure before proceeding.

A94067AC 5-33
 Troubleshooting
Symptomatic Troubleshooting

Calibrator Range (High/Low)

Calibrator Range is a measure of reagent performance or system accuracy. The calculated recovery
values are compared to acceptable ranges for the calibration values. The magnitude of this error
indicates how severely the calibration failed.

Table 5.29 CC Calibration Range (High/Low) Symptomatic Troubleshooting

Possible Cause Issue How to Troubleshoot

Wrong Calibrator Wrong Cal Lot disk • Verify that calibrator lot and loaded calibration
Information data are for same lot of calibrator.
Calibrator Integrity Old calibrator bottles/ • Replace samples and rerun calibration.
compromised samples
Mixed calibrator levels • Verify that multilevel calibrators are in correct
order. Rerun calibration.
Reagent Integrity Expired reagent or • Replace cartridge and recalibrate.
reagent near end of on-
board stability
Incorrectly prepared • Prepare a new cartridge and rerun calibration.
reagent

Reaction Flags
The following flags are results flags that may occur during a calibration but are not specific to
calibration. Please Refer to the appropriate flag listed in the Result Errors section of this chapter.
These flags include:

• Blank Rate (BLANK RATE)

• Blank Absorbance (BLANK ABS)
• Reaction Rate (RXN RATE)
• Reaction Absorbance (RXN ABS)
• Initial Absorbance High (INIT ABS HI)
• Initial Rate High (INIT RATE HI)

5-34 A94067AC
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Symptomatic Troubleshooting 5

Non-Linear and Multipoint Calibration Symptomatic Troubleshooting

The following tables list possible causes and resolutions for non-linear and multipoint calibration
performance issues. These are only suggestions for resolutions and cover only the most basic issues
to look for. If consistent calibration errors cannot be resolved using these suggestions, please
contact the Beckman Coulter Support Center. Refer to CHAPTER 1, General Information in this
manual.

Inconsistent Data
Table 5.30 Non-Linear and Multipoint Calibration Inconsistent Data Symptomatic Troubleshooting

Possible Cause Issue How to Troubleshoot

Sample Integrity Calibrator order • Replace calibrators and recalibrate.
Calibrator
contamination
Reagent Integrity Reagent Mixing issue • Remove reagent and remix gently.
• Replace calibrators and recalibrate.
System Issue Sample probe leakage • Verify that no fluid is leaking from sample probe,
causing sample dilution.

Recovery, Severe Recovery

Comparison of calibrator set points to the curve set does not meet specifications.

Table 5.31 Non-Linear and Multipoint Calibration Recovery and Severe Recovery Symptomatic
Troubleshooting

Possible Cause Issue How to Troubleshoot

Wrong Calibrator Wrong Cal Lot disk, if • Verify that calibrator lot and loaded calibration data
Information applicable are for same lot of calibrator.
Calibrator Integrity Old calibrator bottles/ • Replace samples and rerun calibration.
Compromised samples

A94067AC 5-35
 Troubleshooting
Symptomatic Troubleshooting

Table 5.31 Non-Linear and Multipoint Calibration Recovery and Severe Recovery Symptomatic
Troubleshooting (Continued)

Possible Cause Issue How to Troubleshoot

Reagent Integrity Expired reagent or • Replace cartridge and recalibrate.
reagent near end of on-
board stability
Reagent preparation • Remove reagent and remix gently. Replace
issue calibrators and recalibrate.
Reagent handling • Replace reagent cartridge with correctly prepared
and stored reagent cartridge.
• Replace calibrators and recalibrate.
Hardware Issues Sample/Reagent Probe • If external build up is seen on the probes, clean the
integrity outside of the probes using the "Clean Probes
(Exterior)" procedure in the Weekly Maintenance
section of CHAPTER 9, Maintenance, in the UniCel
DxC Synchron Clinical Systems Instructions For Use
manual for the DxC 600/800. For the Integrated
Workstation, refer to "Clean Probes (Exterior)" in
CHAPTER 12, Maintenance, in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
• To clean the inside of the probes, use the "Sample
and Reagent Probe Flushing" procedure in the As-
Needed/As-Required Maintenance section of
CHAPTER 9, Maintenance, in the UniCel DxC
Synchron Clinical Systems Instructions For Use
manual for the DxC 600/800. For an Integrated
Workstation, refer to "Flush the Sample and Reagent
Probe" in CHAPTER 12, Maintenance, in the UniCel
DxC Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
• If the probes are visibly damaged, replace the probes
using the "Replacing the Sample and Reagent Probe"
procedure in the As-Needed/As-Required
Maintenance section of CHAPTER 9, Maintenance, in
the UniCel DxC Synchron Clinical Systems
Instructions For Use manual for the DxC 600/800. For
the Integrated Workstation, refer to the "Replace the
Sample and Reagent Probe" procedure in CHAPTER
12, Maintenance in the UniCel DxC Synchron Access
Clinical System Integrated Workstations Instructions
For Use manual.
• If the mixers are visibly damaged, contact your
Beckman Coulter Support Center.

5-36 A94067AC
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Symptomatic Troubleshooting 5

Other Calibration Errors

Other calibration errors include Sensitivity, Severe Sensitivity, Span and Math Errors.

Please Refer to the troubleshooting list for Recovery errors.

Reaction Flags
The following flags are results flags which may occur during a calibration but which are not specific
to calibration. Please Refer to the appropriate flag listed in the Result Errors section of this chapter.
These flags include:

• Blank Absorbance (BLANK ABS)

• Blank Rate (BLANK RATE)
• Reaction Rate (RXN RATE)
• Reaction Absorbance (RXN ABS)
• Initial Absorbance High (INIT ABS HI)
• Initial Rate High (INIT RATE HI)

CC Result Errors Troubleshooting

Result Errors
The following table lists the result errors which may occur while running patient or control
samples. The table is divided by reaction type for ease of troubleshooting. For more information
about reaction types, refer to CHAPTER 1, System Description, in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC 600/800. For an Integrated Workstation, refer to
CHAPTER 11, System Reference in the UniCel DxC Synchron Access Clinical System Integrated
Workstations Instructions For Use manual. For specific information about each chemistry, refer to
the Synchron Clinical Systems Chemistry Information Sheets and Chemistry Reference Manual.

Rate 1
The concentration of the analyte is related to the rate of change in the absorbance between
successive measurements over a period of time. Rate 1 reactions do not subtract the blank rate from
the reaction rate data.

A94067AC 5-37
 Troubleshooting
Symptomatic Troubleshooting

Table 5.32 Rate 1 CC Result Error Troubleshooting

Error Code How to Troubleshoot

RX RATE HI • Dilute sample with normal saline.
OIR HI • T4 and Digoxin – Dilute with "0" calibrator.
OIR O HI • TU – cannot dilute.
• CKMB – Dilute with protein based diluent.
SUB DEPL
• Dilute ASO with saline.
For TDMs:
• Gently re-mix reagent cartridge.
• Check sample integrity.
• Confirm by alternate method.
INIT RATE HI • Check sample integrity (lipemia, hemolysis, icterus, sample
RX RATE LO collection).
• Dilute sample with calibrator or known control material to ensure
OIR LO
concentration of result is below analytical range. If TDM, dilute sample
OIR O LO with Drug Free Serum/Plasma.
ORR LO • If DAT, do not dilute the sample.
OIR U LO • Confirm by alternate method.
INIT ABS HI
INIT ABS LO
BL RATE HI • Check reagent preparation and handling.
BL RATE LO • Check reagent probe for dripping or hanging drop.
• Check reagent probe wash collar functions.
• Check cuvette wash station functions.
RX MEAN DEV • Associated with "Noise" error – check sample and reagent mixer
RX MAX DEV functions.
• Check sample integrity (lipemia, hemolysis, icterus, sample
collection).
• Verify cuvette wash station functions.
BL MEAN DEV • Check sample and reagent mixer functions.
BL MAX DEV • Check for microscopic bubbles in cuvette.
BL ABS HI • Check sample integrity (lipemia, hemolysis, icterus, sample
collection).
BL ABS LO
• Check reagent preparation and handling.
NOISE • Check sample and reagent mixer functions.
• Check sample integrity (lipemia, hemolysis, icterus, sample
collection).
• Check wash station functions.
RX ABS LO • Check reagent preparation and handling.
RX ABS HI • Check sample handling system and sample syringe for bubbles.
• Check sample and reagent mixer functions.
• Check for bubbles in sample.
• Check sample integrity (lipemia, hemolysis, icterus, sample
collection).

5-38 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Rate 2 Sample Blanked Reactions

The concentration of the analyte is related to the rate of change in the absorbance between
successive measurements over a period of time. Rate 2 reactions subtract the blank rate from the
reaction rate data. The blank rate may include initial activity readings for reagent only or reagent
with sample.

Table 5.33 Rate 2 Sample Blanked Reaction CC Result Error Troubleshooting

Error Code How to Troubleshoot

All Results Error Codes • Follow recommendations for troubleshooting for Rate 1 Reagent
Blanked chemistries, except for BL ABS HI.
BL ABS HI • Check sample integrity (lipemia, hemolysis, icterus, sample collection).

Endpoint 1
In Endpoint 1 reactions, the concentration of an analyte is determined by measuring the final
absorbance change at the completion of the reaction. This absorbance is a function of the
concentration of the analyte in the sample. Endpoint 1 reactions do not subtract the initial activity
of the blank or sample before calculating the final result.

Endpoint 2 Reagent Blanked

In Endpoint 2 Reagent Blanked reactions, the concentration of an analyte is determined by
measuring the difference between the final absorbance at the completion of the reaction and the
absorbance of the reagent before sample is added. This difference in absorbance is a function of the
concentration of the analyte in the sample.
Endpoint 2 reactions subtract the initial activity of the reagent (or blank reading) before calculating
the final result.

Table 5.34 Endpoint 2 Reagent Blanked CC Result Troubleshooting

Error Code How to Troubleshoot

RX ABS HI • Dilute sample with normal saline.
OIR HI • Dilute immunoprotein samples with Immuno Protein Diluent.
INIT RATE HI • Dilute CRP with saline.
• Suspect interfering substance (Refer to the Synchron Clinical Systems
SUB DEPL
Chemistry Information Sheets.)
• Confirm by alternate method.
RX RATE LO • Check sample integrity (lipemia, hemolysis, icterus, sample collection).
OIR LO • Gently re-mix reagent cartridge.
RX ABS LO • Dilute sample with calibrator material to Make sure concentration is below
analytical range.
• Confirm by alternate method.

A94067AC 5-39
 Troubleshooting
Symptomatic Troubleshooting

Table 5.34 Endpoint 2 Reagent Blanked CC Result Troubleshooting (Continued)

Error Code How to Troubleshoot

BL ABS HI • Check reagent handling instructions.
BL ABS LO • Check reagent probes for drips.
• Check reagent probe alignment to collar wash.
• Verify cuvette wash station alignment.
• Check sample integrity (lipemia, hemolysis, icterus, sample collection).
BL RATE HI • Check reagent preparation and handling.
BL RATE LO • Check reagent probe for dripping or hanging drop at tip.
• Check reagent probe collar wash functions.
• Check cuvette wash station functions.
RX MEAN DEV • Associated with "Noise" error – check sample and reagent mixer functions.
RX MAX DEV • Check sample integrity (lipemia, hemolysis, icterus, sample collection).
NOISE • Check sample and reagent mixer functions.
• Check sample integrity (lipemia, hemolysis, icterus, sample collection).
• Check reagent preparation and handling instructions.
• Check cuvette wash station condition and function.
RX RATE HI • Check reagent preparation and handling.
• Check sample syringe for bubbles.
• Check sample and reagent mixer functions.
• Check for bubbles in sample.
• Check Gently re-mix reagent cartridge.
BL MEAN DEV • Check reagent mixer paddles are functioning properly.
BL MAX DEV • Check for micro bubbles in cuvette.
• Check reagent preparation and handling instructions.
• Gently re-mix reagents.
BL RATE LO • Check reagent handling instructions.
RX RATE LO • Check sample handling system/sample syringe for bubbles.
• Check sample/reagent mixer paddles.
• Look for bubbles in sample.
• Perform sample/reagent probe weekly maintenance.

5-40 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Endpoint 2 Sample Blanked

In Endpoint 2 sample blanked reactions, the concentration of an analyte is determined by
measuring the difference between the final absorbance at the completion of the reaction and the
absorbance of the reagent with sample before a trigger is added. This difference in absorbance is a
function of the concentration of the analyte in the sample.

Endpoint 2 reactions subtract the initial activity of the sample (or blank reading) before calculating
the final result.

Table 5.35 Endpoint 2 Sample Blanked CC Result Troubleshooting

Error Code How to Troubleshoot

All results error codes • Follow recommendations for troubleshooting for Endpoint 2 Reagent
Blanked chemistries except for the following:
BL ABS LO • Check reagent preparation and handling.
RX ABS LO • Dilute sample with drug free plasma/serum.
• Confirm by alternate method.
• Suspect interfering substance (refer to the Synchron Clinical Systems
Chemistry Information Sheets.
RX ABS HI • Gently re-mix reagent cartridge.
BL ABS HI • Check integrity of sample lipemia/icterus/hemolysis/how sample was
collected.
• Dilute sample with known control material of known concentration.
• Confirm by alternate method.

Low Results
If low results occur, follow the steps below.

1 Press the STOP button and Home the system. This action will re-set all the valve positions.

2 Repeat samples with low results.

If low results continue after the STOP/HOME procedure, check the following:

1. Examine the sample. Make sure fibrin, gel separation material, or other debris are not causing
a blockage.
2. Examine the sample probe collar wash for blockage.
3. Examine the sample syringe for clots, bubbles, or leaks.

A94067AC 5-41
 Troubleshooting
Symptomatic Troubleshooting

MC Calibration Troubleshooting

MC Calibration Symptomatic Troubleshooting

The following tables list possible causes and resolutions for MC calibration performance issues. The
tables only offer suggestions for resolutions and cover only the most basic issues to look for. If
consistent calibration errors cannot be resolved using these suggestions, please contact the
Beckman Coulter Support Center. Information on how to contact the center is located in
CHAPTER 1, General Information of this manual.

Back-to-Back Errors
A Back-to-Back error check is a measure of system precision during calibration. It is the difference
between the two middle Sample-Reference replicate values within a calibration level. Only the two
consecutive replicates that meet back-to-back are used.

Table 5.36 MC Calibration Back-to-Back Symptomatic Troubleshooting

Possible Cause Issue How to Troubleshoot

ISE Flow Cell Issues Dirty Flow cell • Check maintenance records.
• Verify that weekly maintenance has been performed.
If necessary, perform the "ISE Flow Cell Cleaning
Using Clenz Solution" procedure in the As-Needed/
As-Required Maintenance section of CHAPTER 9,
Maintenance, in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC
600/800. For an Integrated Workstation, refer to
CHAPTER 12, Maintenance, As Needed/As-Required
Maintenance, "Clean the ISE Flow Cell (Manual)" in
the UniCel DxC Synchron Access Clinical System
Integrated Workstations Instructions For Use manual.
Blocked Flow cell • If flow cell blockage is suspected, perform the "Flow
Cell Flushing (Manual)" procedure in the As-Needed/
As-Required Maintenance section of CHAPTER 9,
Maintenance, in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC
600/800. For an Integrated Workstation, refer to the
"Flush the Flow Cell (Manual)" procedure in the As-
Needed/As-Required Maintenance section of
CHAPTER 12, Maintenance, in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.

5-42 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.36 MC Calibration Back-to-Back Symptomatic Troubleshooting (Continued)

Possible Cause Issue How to Troubleshoot

ISE Electrode Issues Electrode damage • Check maintenance records for frequency of
electrode maintenance.
• Check electrode for damage or wear.
• Perform maintenance.
• Check on-instrument time for CALC and K electrodes.
If needed, replace the electrode.
• Check CL Calibration span. If < 1800, replace the
electrode.
Sample Delivery Clot in ISE EIC or probe • Check the probe and ISE EIC for blockage. If blockage
is suspected, perform the EIC Port Cleaning
Procedure in the As-Needed/As-Required
Maintenance section of CHAPTER 9, Maintenance, in
the UniCel DxC Synchron Clinical Systems
Instructions For Use manual for the DxC 600/800. For
an Integrated Workstation, refer to CHAPTER 12,
Maintenance, As Needed/As-Required Maintenance,
"Clean the ISE Port" procedure in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
Temperature Ambient temperature • Lower ambient temperature, if possible. Ambient
Changes (CO2) too high temperature should be between +15°C and +32°C.
Reagent Integrity Reagent old or low • Check reagent volume and expiration data. Replace
if necessary.
Contamination • Check reagent color and consistency. Replace if color
is off or contamination is evident.
BUNm or GLUCm • Cold Reagent must be warmed to room temperature.
reagent not at room If necessary use a +25°C water bath to warm the
temperature reagent.
Reaction Cup Cup plumbing not • Verify that the cups fill, stir and drain by priming the
Integrity working system and observing each cup.
Cups are dirty • Check maintenance records.
• Perform any applicable cup maintenance. Include
electrode maintenance.
Bubbles in cup • Check connectors and fittings.

A94067AC 5-43
 Troubleshooting
Symptomatic Troubleshooting

Table 5.36 MC Calibration Back-to-Back Symptomatic Troubleshooting (Continued)

Possible Cause Issue How to Troubleshoot

MC Electrode All cup chemistries: • Check that the:
Integrity Improperly seated — Electrode is protruding slightly into the cup,
electrode — For BUNm, gold bars are parallel in the cup and,
— Electrode will not move when the connector wire
is gently tugged on.
• To correct:
— Remove the electrode,
— Dry the port and O-ring, and
— Re-insert properly.
BUNm electrode has too • Remove the electrode.
much molykote • Check the surface and O-ring. There should be no
visible molykote on either the electrode or the O-ring.
• Remove any excess molykote with a lint-free tissue.
• Wipe the electrode port.
• Carefully polish the gold bars by rubbing parallel to
the bars.
• Replace the electrode.

Span
Span is a measure of sensitivity. It is the minimum difference allowed between the average of the
ADC values of each calibrator level.

5-44 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.37 MC Calibration Span Symptomatic Troubleshooting

Possible Cause Issue How to Troubleshoot

ISE Flow Cell Issues Dirty Flow cell • Check maintenance records.
• Verify that weekly maintenance has been performed.
If necessary, perform the Flow Cell Cleaning
procedure in As-Needed/As-Required Maintenance
section of CHAPTER 9, Maintenance, in the UniCel
DxC Synchron Clinical Systems Instructions For Use
manual for the DxC 600/800. For an Integrated
Workstation, refer to the "Flush the Flow Cell
(Manual)" procedure in the As-Needed/As-Required
Maintenance section of CHAPTER 12, Maintenance,
in the UniCel DxC Synchron Access Clinical System
Integrated Workstations Instructions For Use manual.
Blocked Flow cell • If flow cell blockage is suspected, perform the "Flow
Cell Flushing (Manual)" procedure in the As-Needed/
As-Required Maintenance section of CHAPTER 9,
Maintenance, in the UniCel DxC Synchron Clinical
Systems Instructions For Use manual for the DxC
600/800. For an Integrated Workstation, refer to the
"Flush the Flow Cell (Manual)" procedure in the As-
Needed/As-Required Maintenance section of
CHAPTER 12, Maintenance, in the UniCel DxC
Synchron Access Clinical System Integrated
Workstations Instructions For Use manual.
ISE Electrode Issues Electrode damage • Check maintenance records for frequency of
electrode maintenance.
• Check electrode for damage or wear.
• Perform maintenance. If needed, replace the
electrode.
Electrodes disconnected • Verify that all electrode cables are plugged in
properly.
Sample Integrity Samples switched • Replace calibrators and rerun the calibration.
Reagent Integrity Reagent old or low • Check reagent volume and expiration data. Replace
if necessary.
Contamination • Check reagent color and consistency.
• Replace if color is off or contamination is evident.
Reaction Cup Cup plumbing not • Verify that the cups fill.
Integrity working • Stir and drain by priming the system and observing
each cup.
• Watch for bubbles.
Cups are dirty • Check maintenance records and perform any
applicable cup maintenance. Include electrodes.
Temperature • Verify cup heater temperature through the status
monitor screens.

A94067AC 5-45
 Troubleshooting
Symptomatic Troubleshooting

Range
Range is a measure of reagent and electrode performance.

Table 5.38 MC Calibration Range Symptomatic Troubleshooting

Possible Cause Issue How to Troubleshoot

ISE Electrode Issues Electrode damage • Check maintenance records for frequency of
electrode maintenance.
• Check electrode for damage or wear.
• Perform maintenance. If needed, replace the
electrode.
Electrodes disconnected • Verify that all electrode cables are plugged in
properly.
Reagent Integrity Reagent old or low • Check reagent volume and expiration data. Replace
if necessary.
Contamination • Check reagent color and consistency.
• Replace if color is off or contamination is evident.
BUNm or GLUCm • Cold reagent must be warmed to room temperature.
reagent not at room If necessary use a +25°C water bath to warm the
temperature reagent.
Reaction Cup Cup plumbing not • Verify that the cups fill.
Integrity working • Stir and drain by priming the system and observing
each cup.
Cups are dirty • Check maintenance records.
• Perform any applicable cup maintenance. Include
electrodes, if applicable.
Temperature • Verify the cup heater temperature through the status
monitor screens.
MC Electrode All cup chemistries: • Check that the:
Integrity Improperly seated — Electrode is protruding slightly into the cup,
electrode — For BUNm, gold bars are parallel in the cup and,
— Electrode will not move when the connector wire
is gently tugged on.
• To correct:
— Remove the electrode,
— Dry the port and O-ring, and
— Re-insert properly.
BUNm electrode has too • Remove the electrode.
much molykote • Check the surface and O-ring. There should be no
visible molykote on either the electrode or the O-ring.
• Remove any excess molykote with a lint-free tissue.
• Wipe the electrode port.
• Carefully polish the gold bars by rubbing parallel to
the bars.
• Replace the electrode.

5-46 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Reaction Flags
The following flags are Result Error flags that may occur during a calibration but are not specific to
calibration. Please refer to the appropriate flag listed in the Results Error section of this chapter.
These flags include:

• DAC Error
• ADC Error

MC Results Errors Troubleshooting

Result Troubleshooting
The following tables list the result errors and performance that may occur while running patient or
control samples. The tables are designated as either ISE or Cup Chemistry for ease of
troubleshooting.

ISE Chemistries Results Errors

Table 5.39 MC Results ISE Chemistry Results Symptomatic Troubleshooting

Error Code How to Troubleshoot

DAC • Verify electrode connections.
• Check electrode for damage.
• Check reagent levels.
• Perform maintenance on flow cell.
OIR HI • Check sample integrity (lipemia, hemolysis, icterus, sample handling).
• Dilute sample with deionized water.
• Make sure correct sample type was programmed (urine, serum, plasma,
CSF).
• Check for electrode damage.
• Perform electrode maintenance.
• Check reagent expiration date.
• Perform flow cell maintenance.
OIR LO • Check sample integrity (lipemia, hemolysis, icterus, sample handling).
Check for fibrin clots.
• Check for bubbles in sample cups.
• Make sure correct sample type was programmed (urine, serum, plasma,
CSF).
• Check reagent expiration date.
• Check reagent levels.
• Check sample probe for blockage.

A94067AC 5-47
 Troubleshooting
Symptomatic Troubleshooting

Table 5.39 MC Results ISE Chemistry Results Symptomatic Troubleshooting (Continued)

Error Code How to Troubleshoot

CAL REF DRIFT • Check NA reference electrode for bubbles or damage.
• Check electrode for damage.
• Check fluid levels in damper, check for leakage.
• CO2 – Ambient temperature.
• Check if previous sample result was "high."
RX NOISE • Verify electrode connections.
• Check electrode for damage.
• Perform electrode maintenance.
• Check reagent levels.
• Check reagent expiration dates.
• Perform maintenance on flow cell.

Cup Chemistries Results Errors

Table 5.40 MC Results Cup Chemistries Results Symptomatic Troubleshooting

Error Code How to Troubleshoot

INSUFF REAG • Prime system 10 times.
(GLUCm or BUNm only) • Check to Make sure cup is filling, stirring and draining.
• Perform electrode maintenance or replace GLUCm electrode.
• Check reagent levels.
• Check reagent expiration date.
• Perform cup maintenance.
OIR HI • Check sample integrity (lipemia, hemolysis, icterus, sample handling).
• Dilute sample with de-ionized water.
• Make sure correct sample type was programmed (urine, serum, plasma,
CSF).
• Check for electrode damage.
• Perform electrode maintenance.
• Check reagent expiration date.
• Perform flow cell maintenance.
OIR LO • Check sample integrity (lipemia, hemolysis, icterus, sample handling).
• Make sure correct sample type was programmed (urine, serum, plasma,
CSF).
• Check reagent expiration date.
• Check reagent levels.
• Check sample probe for blockage.
RXN NOISE • Check for bubbles in cup.
INIT NOISE • Check for contaminated or out of date reagent.
• Verify cup valve functions.
FINAL ABS • Verify lamp functions.
• Check sample programming for correct sample type.

5-48 A94067AC
 Troubleshooting
Symptomatic Troubleshooting 5

Table 5.40 MC Results Cup Chemistries Results Symptomatic Troubleshooting (Continued)

Error Code How to Troubleshoot

ADC ERROR • Check for bubbles in cups and reagent lines.
• Check for electrode damage.
INIT RATE LO • Check Stir Motor.
• Ensure BUNm Urine samples have been diluted with Saline, not DI water.

Cup Chemistry Performance Issues

Table 5.41 MC Results ISE Chemistry Performance Symptomatic Troubleshooting

Issue Cup Chemistry How To Troubleshoot

Imprecision GLUCm • Check age of electrode on system. Electrode has 6 month life
span or may need changing.
• Check for bubbles in reagent lines or leaking fittings.
• If the instrument power has been off for more than 5 minutes
or the glucose electrode has been unplugged for more than 5
minutes, there may be a gradual drift in results until the
electrode equilibrates.
BUNm • Check the amount of molykote on the electrode.
• Remove the electrode and check the surface and the O-ring.
• Remove any excess molykote with a lint free tissue.
• Wipe the electrode port.
• Carefully polish the gold bars by rubbing parallel to the bars.
• Replace the electrode and recalibrate.
• Check for bubbles in the cup. If there are constant bubbles in
the cup, check for air in the reagent lines, loose fittings, or a
valve beginning to malfunction. Reagent level sense errors
are also associated with malfunctioning valves.
All Cups • Check the electrode surface for scratches or dents.
• Replace the electrode, if necessary.

IMPORTANT Be sure to remove electrode before using the stir

bar removal tool to avoid electrode damage.
Incorrect, BUNm • Urine samples must be diluted 1:10 with saline to maintain a
Inconsistent Urine relatively constant conductivity or the recovery may be high
Results or low.
Recovery Drift GLUCm • A new electrode may take 24 to 48 hours to equilibrate the
filling solution. There may be drift in control recovery and
more frequent calibration may be needed, during this period.
BUNm • Check for excessive molykote on the electrode surface.

A94067AC 5-49
 Troubleshooting
Symptomatic Troubleshooting

Low Results
If low results occur, follow the steps below.

1 Press the STOP button and Home the system. This action will re-set all the valve positions.

2 Repeat samples with low results.

If low results continue after the STOP/HOME procedure, check the following:

1. Examine the sample. Make sure fibrin, gel separation material, or other debris are not causing
a blockage.
2. Examine the sample probe collar wash for blockage.
3. Examine the sample syringe for clots, bubbles, or leaks.

5-50 A94067AC
 DxC Event Codes
A94067AC

DxC Event Codes

Introduction
The Event Codes table contains a list of DxC Event Codes displayed in pop-up error messages and the Event Log. This table includes information
on the class of event, the cause and its probable resolution.

Event Codes
Event Codes are used to identify unique system, hardware, or software situations, including error conditions. These codes may be related to a
variety of different issues including software communication, system timing, and hardware components.

Event Codes appear in two different screen locations. Codes can be located in the pop-up window used to flag the operator about a system
condition or embedded in the Event Log Description to help identify the error or system condition.

Event Codes: 0x01

Table 5.42 Event Codes: 0x01

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F60001 4 Instrument Computer CAU: State Machine TASKSPAWN Error (SE) Major software error. Should not occur on validated
Resource Error Message ID: 0x01F60001 software. Reboot.

Error Information:
0x01F60002 4 Instrument Computer CAU: State Machine MSGQCREATE Error (SE) Major software error. Should not occur on validated
Resource Error Message ID: 0x01F60002 software. Reboot.

DxC Event Codes

Troubleshooting
Error Information:
5-51

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-52

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F60003 4 Instrument Computer CAU: State Machine SEMCREATE Error (SE) Major software error. Should not occur on validated
Resource Error Message ID: 0x01F60003 software. Reboot.

Error Information:
0x01F60004 4 Instrument Computer CAU: State Machine MSGQSEND Error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x01F60004 console. Reboot.

Error Information:
0x01F60005 4 Instrument Computer CAU: State Machine MSGQRECEIVE Error (SE) Major software error. Should not occur on validated
Interprocess Error Message ID: 0x01F60005 software. Reboot.

Error Information:
0x01F60006 4 Instrument Computer CAU: State Machine SEMTAKE Error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x01F60006 console. Reboot.

Error Information:
0x01F60007 4 Instrument Computer CAU: State Machine SEMGIVE Error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x01F60007 console. Reboot.

Error Information:
0x01F60008 4 Instrument Computer CAU: State Machine UNKNOWNMSG Error (SE) Major software error. Should not occur on validated
Interprocess Error Message ID: 0x01F60008 software. Reboot.

Error Information:
0x01F60009 5 CAU: State Machine Change States Message (E) Notifies console of instrument status change.
Message ID: 0x01F60009
State Change Information:
0x01F6000A 4 Instrument Computer CAU: State Machine INVALIDREQ Error (SE) Major software error. Should not occur on validated
Interprocess Error Message ID: 0x01F6000A software. Reboot.

Error Information:
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F6000C 4 Instrument Computer Error CAU: State Machine Unable to Attach STOP Button (SE) Instrument STOP button not functioning. Reboot.
Message ID: 0x01F6000C
Stop Information:
0x01F6000D 4 Please press Home to CAU: State Machine: Please press Home (IM) System status must be updated before continuing
Continue Message ID: 0x01F6000D to run. Press Home, then Start to continue.

0x01F80001 4 Instrument Computer CAU: Align-Failed To Create Queue (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80001 instrument and console. Reboot.

Error Text: Errno:

0x01F80002 4 Instrument Computer CAU: Align-Failed To Receive Message (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80002 instrument and console. Reboot.

Error Text: Errno:

0x01F80003 4 Instrument Computer CAU: Align-Failed To Send Message (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80003 instrument and console. Reboot.

Error Text: Errno:

0x01F80004 4 Instrument Computer CAU: Align-Failed To Spawn Task (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80004 instrument and console. Reboot.

Error Text: Errno:

0x01F80005 4 Instrument Computer CAU: Align-Failed To Open File At Proc (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80005 instrument and console. Reboot.

Name:
0x01F80006 4 Instrument Computer CAU: Align-Write Template Failed On File (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80006 instrument and console. Reboot.

DxC Event Codes

Filename:

Troubleshooting
0x01F80007 4 Instrument Computer CAU: Align-SRAM Failed To Read On File (SE) System shutdown. Communication issue between
Communication Error Message ID: 0x01F80007 instrument and console. Reboot.

Filename:
5-53

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-54

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F80019 5 Cup positions were out of CAU: Align - Sample rack positions are in reversed (IM) User has an operational error. Please check rack
order. Repeat procedure order position.
starting with position 1 which Message ID: 0x01F80019
is outermost.
0x01F8001A 5 Duplicate cup positions with CAU: Align - Sample rack has identical position for (IM) User has an operational error. Please check rack
same alignment value. different rack position position.
Repeat procedure. Message ID: 0x01F8001A
0x01F90001 3 Ground Reference #1 Error CAU: Ground Reference #1 Error (IM) Possible issue with the Power Control Board ADC
Message ID: 0x01F90001 chip. May need to replace the Power Control Board.
Watch for additional occurrence.
Subsystem: PWRMGR
Voltage:
0x01F90002 3 +5v Digital Supply Error CAU: +5v Logic Supply Error (SE) System shutdown. System not receiving adequate
Message ID: 0x01F90002 power. Replace the Power Control Board.

Subsystem: PWRMGR
Voltage:
0x01F90003 3 Ground Reference #2 Error CAU: Ground Reference #2 Error (IM) Possible issue with the Power Control Board ADC
Message ID: 0x01F90003 chip. May need to replace the Power Control Board.
Watch for additional occurrence.
Subsystem: PWRMGR
Voltage:
0x01F90004 3 +5v Analog Supply Error CAU: +5v Analog Supply Error (SE) System shutdown. Monitor not receiving adequate
Message ID: 0x01F90004 power. Replace the Power Control Board.

Subsystem: PWRMGR
Voltage:
0x01F90009 3 Too Many Failed Power CAU: Power Supply Failure. Too Many Power Supplies (SE) More than one 36V or more that two 24V power
Supplies to Run System, have Failed for System to Run supplies have failed. Failures may indicate issues with
Check Event Log Message ID: 0x01F90009 the identified power supplies, the power interface board
A94067AC

or cable, or the power control board.

Subsystem: PWRMGR
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F9000A 3 CAU: Power Supply Status Error (E) Non-specified power supply error. Is related to error
Message ID: 0x01F9000A messages 0x01F9000B, 0x01F9000C and 0x01F9000D.

Subsystem: PWRMGR
0x01F9000B 3 Power Supply Valid Status CAU: Power Supply Valid Status Error, DC Output (IM) System shutdown if two or more 36V power
Error below minimum value supplies or three or more 24V power supplies fail. Check
Message ID: 0x01F9000B for events 0x0190038 - 0x01F9003F. Failures may
indicate issues with the 24 or 36 V power supplies, the
Subsystem: PWRMGR power interface board or cable, or the power control
board.
0x01F9000C 3 CAU: Power Supply Fail Status Error, AC input below (E) System shutdown if two or more 36V power supplies
minimum value or three or more 24V power supplies fail. Check for
Message ID: 0x01F9000C events 0x0190038 - 0x01F9003F. Failures may indicate
issues with the 24 or 36 V power supplies, the power
Subsystem: PWRMGR interface board or cable, or the power control board.
0x01F9000D 3 Power Supply Valid & Fail CAU: Power Supply Error, Fail & Valid Status Error, AC (IM) System shutdown if two or more 36V power
Status Error Input, DC Output Low. PS OFF supplies or three or more 24V power supplies fail. Check
Message ID: 0x01F9000D for events 0x0190038 - 0x01F9003F. Failures may
indicate issues with the 24 or 36 V power supplies, the
Subsystem: PWRMGR power interface board or cable, or the power control
board.
0x01F9000E 3 Sample Delivery 36V Bus CAU: Sample Delivery Bus Voltage Error, 36V Bus1, (IM) System pauses CC and MC. Voltage readings out of
Voltage Error ADC 3, Channel 1 10% tolerance for specified power supply. Consistent
Message ID: 0x01F9000E failures may indicate issues with the Power Distribution
Board, the bulk power harness or current overloads from
Subsystem: PWRMGR peripheral devices.
Voltage:
0x01F9000F 3 Reaction Wheel Heater CAU: Rxn Whl Cntrl, Photometer Bus Voltage Error, (IM) System shuts down CC. Voltage readings out of 10%

DxC Event Codes

Control & Photometer 36V 36V Bus 2, ADC 3, Channel 2 tolerance for specified power supply. Consistent failures

Troubleshooting
Bus Voltage Error Message ID: 0x01F9000F may indicate issues with the Power Distribution Board,
the bulk power harness or current overloads from
Subsystem: PWRMGR peripheral devices.
Voltage:
5-55

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-56

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90010 3 Sample Wheel 36V Bus CAU: Sample Wheel Bus Voltage Error, 36 V Bus 3, (IM) System pauses CC and MC. Voltage readings out of
Voltage Error ADC 3, Channel 3 10% tolerance. Consistent failures may indicate issues
Message ID: 0x01F90010 with the Power Distribution Board, the bulk power
harness or current overloads from peripheral devices.
Subsystem: PWRMGR
Voltage:
0x01F90011 3 Reagent Delivery 36 V Bus CAU: Reagent Delivery Bus Voltage Error, 36V Bus 4, (IM) System shuts down CC. Voltage readings out of 10%
Voltage Error ADC 3, Channel 4 tolerance for specified power supply. Consistent failures
Message ID: 0x01F90011 may indicate issues with the Power Distribution Board,
the bulk power harness or current overloads from
Subsystem: PWRMGR peripheral devices.
Voltage:
0x01F90012 3 CAU: Peltier Bus Voltage Error (M) Voltage readings are near tolerance levels.
Message ID: 0x01F90012 Consistent messages may indicate issues with the
Power Distribution Board, the bulk power harness or
Subsystem: PWRMGR current overloads from peripheral devices.
Voltage:
0x01F90013 3 Reaction Wheel, Cuvette CAU: Rxn Whl, Cuv Wash Htr, BC3 Bus Voltage Error, (IM) System shuts down CC. Voltage readings out of 10%
Wash Heater & BC 36V Bus 36V Bus 6, ADC 3, Channel 6 tolerance. Consistent failures may indicate issues with
Voltage Error Message ID: 0x01F90013 the Power Distribution Board, the bulk power harness or
current overloads from peripheral devices.
Subsystem: PWRMGR
Voltage:
0x01F90014 3 Vacuum Pump 36V Bus CAU: Vacuum Pump Bus Voltage Error, 36V Bus 7, (SE) System shutdown. Voltage readings out of 10%
Voltage Error ADC 3, Channel 7 tolerance for specified power supply. Failures may
Message ID: 0x01F90014 indicate issues with the Power Distribution Board, the
bulk power harness or current overloads from peripheral
Subsystem: PWRMGR devices. Contact Beckman Coulter Support Center for
Voltage: additional information.
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90015 3 Hydropneumatics 24V Bus CAU: Hydropneumatics Bus Voltage Error, 24V Bus 1, (SE) System shutdown. Voltage readings out of 10%
Voltage Error ADC 4, Channel 1 tolerance for specified power supply. Failures may
Message ID: 0x01F90015 indicate issues with the Power Distribution Board, the
bulk power harness or current overloads from peripheral
Subsystem: PWRMGR devices. Contact Beckman Coulter Support Center for
Voltage: additional information.
0x01F90016 3 MC1 24V Bus Voltage Error CAU: MC1 Bus Voltage Error, 24V Bus 2, ADC 4, (IM) System shuts down MC. Voltage readings out of
Channel 2 10% tolerance for specified power supply. Consistent
Message ID: 0x01F90016 failures may indicate issues with the Power Distribution
Board, the bulk power harness or current overloads from
Subsystem: PWRMGR peripheral devices.
Voltage:
0x01F90017 3 MC/ISE 24V Bus Voltage Error CAU: MC/ISE Bus Voltage Error, 24V Bus 3, ADC 4, (IM) System shuts down MC. Voltage readings out of
Channel 3 10% tolerance for specified power supply. Consistent
Message ID: 0x01F90017 failures may indicate issues with the Power Distribution
Board, the bulk power harness or current overloads from
Subsystem: PWRMGR peripheral devices.
Voltage:
0x01F9001A 3 FAN & LAMPS 24V Bus CAU: Fan & Lamps Bus Voltage Error, 24V Bus 6, ADC (IM) System shuts down MC. Voltage readings out of
Voltage Error 4, Channel 6 10% tolerance for specified power supply. Consistent
Message ID: 0x01F9001A failures may indicate issues with the Power Distribution
Board, the bulk power harness or current overloads from
Subsystem: PWRMGR peripheral devices.
Voltage:
0x01F9001C 3 ICS Bus Voltage Error CAU: ICS Bus Voltage Error, ICS Bus Voltage, ADC 5, (SE) System shutdown. Voltage readings out of 10%
Channel 2 tolerance for specified power supply. Failures may
Message ID: 0x01F9001C indicate issues with the Power Distribution Board, the
bulk power harness or current overloads from peripheral
Subsystem: PWRMGR devices. Contact Beckman Coulter Support Center for

DxC Event Codes

Troubleshooting
Voltage: additional information.
5-57

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-58

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F9002C 3 36V Bus Bulk Voltage Error CAU: 36V Bulk Bus Voltage Error, ADC 5, Channel 1 (SE) System shutdown. Voltage readings out of 10%
Message ID: 0x01F9002C tolerance for all four power supplies. Failures may
indicate issues with the Power Distribution Board, the
Subsystem: PWRMGR bulk power harness or current overloads from peripheral
Voltage: devices. Contact Beckman Coulter Support Center for
additional information.
0x01F9002D 3 36V Bus Gate Voltage Error CAU: 36V Bus Gate Voltage Error, ADC 5, Channel 4 (SE) System shutdown. Power cannot be turned on.
Message ID: 0x01F9002D Replace Power Distribution Board. Contact Beckman
Coulter Support Center for additional information.
Subsystem: PWRMGR
Voltage:
0x01F9002E 3 24V Bus Bulk Voltage Error CAU: 24V Bulk Bus Voltage Error, ADC 5, Channel 3 (SE) System shutdown. Voltage readings out of 10%
Message ID: 0x01F9002E tolerance for all four power supplies. Failures may
indicate issues with the Power Distribution Board, the
Subsystem: PWRMGR bulk power harness or current overloads from peripheral
Voltage: devices. Contact Beckman Coulter Support Center for
additional information.
0x01F9002F 3 24V Bus Gate Voltage Error CAU: 24V Bus Gate Voltage Error, ADC 5, Channel 5 (SE) System shutdown. Power cannot be turned on.
Message ID: 0x01F9002F Replace Power Distribution board. Contact Beckman
Coulter Support Center for additional information.
Subsystem: PWRMGR
Voltage:
0x01F9007E 4 CAU: Message Queue Receive Error (M) Problem receiving a message.
Message ID: 0x01F9007E System shutdown. Communication issue between
Subsystem: PWRMGR instrument and console. Reboot.

Input Message ID: input message id

Msg Size: message size
0x01F90031 3 CAU: Peltier Status Error (M) Peltier readings failing specifications. Check Peltier
Message ID: 0x01F90031 LEDs. Failures may indicate issues with the peltier
A94067AC

drivers and/or cable or the Power Control Board.

Subsystem: PWRMGR
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90032 3 Power Supply Fan 4 Error CAU: Power Supply Fan (Fan 4) Speed Error (IM) Fan speed failing specifications. Failures may
Message ID: 0x01F90032 indicate issues with the fan power supply and/or cable
or the Power Control Board.
Subsystem: PWRMGR
Speed:
0x01F90033 3 Center Frame Fan 5 Error CAU: Center Frame Fan (Fan 5) Speed Error (IM) Specified fan failing speed specifications. Failures
Message ID: 0x01F90033 may indicate issues with the fan power supply and/or
cable or the Power Control Board.
Subsystem: PWRMGR
Speed:
0x01F90034 3 Left Frame Fan 6 Error CAU: Left Frame Fan (Fan 6) Speed Error (IM) Specified fan failing speed specifications. Failures
Message ID: 0x01F90034 may indicate issues with the fan power supply and/or
cable or the Power Control Board.
Subsystem: PWRMGR
Speed:
0x01F90036 3 Peltier Fan 8 Error CAU: Peltier Fan (Fan 8) Speed Error (IM) Specified fan failing speed specifications. Failures
Message ID: 0x01F90036 may indicate issues with the fan power supply and/or
cable or the Power Control Board.
Subsystem: PWRMGR
Speed:
0x01F90037 3 Neg 5V Analog Supply Error CAU: Neg 5V Analog Supply Error, ADC #5, Channel 6 (SE) System shutdown. Power supply failure. Replace
Message ID: 0x01F90037 Power Distribution Board. Contact Beckman Coulter
Support Center for additional information.
Subsystem: PWRMGR
Voltage:
0x01F90040 3 CAU: Peltier B Voltage Out of Range (E) Peltier B Voltage out of specification. Instruments
Message ID: 0x01F90040 event 0x01F90031. Not an error.

DxC Event Codes

Subsystem: PWRMGR

Troubleshooting
0x01F90041 3 Peltier B Low Current Error CAU: Peltier B Low Current Error (IM) Peltier B voltage low. Causes event 0x01F90031.
Message ID: 0x01F90041 Failures may indicate issues with the Peltier Driver and/
or cable or the Power Control Board.
Subsystem: PWRMGR
5-59

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-60

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90042 3 Peltier B Alarm Error CAU: Peltier B Alarm Error (IM) Peltier B voltage low. Causes event 0x01F90031.
Message ID: 0x01F90042 Failures may indicate issues with the Peltier Driver and/
or cable or the Power Control Board.
Subsystem: PWRMGR
0x01F90043 3 CAU: Peltier A Out of Range (E) Peltier B Voltage out of specification. Causes event
Message ID: 0x01F90043 0x01F90031. Not an error.

Subsystem: PWRMGR
0x01F90044 3 Peltier A Low Current Error CAU: Peltier A Low Current Error (IM) Peltier A voltage low. Causes event 0x01F90031.
Message ID: 0x01F90044 Failures may indicate issues with the Peltier Driver and/
or cable or the Power Control Board.
Subsystem: PWRMGR
0x01F90045 3 Peltier A Alarm Error CAU: Peltier A Alarm Error (IM) Peltier A voltage low. Causes event 0x01F90031.
Message ID: 0x01F90045 Failures may indicate issues with the Peltier Driver and/
or cable or the Power Control Board.
Subsystem: PWRMGR
0x01F90046 3 CAU: Power Startup, Load Test, No Voltage (E) Consistent events may indicate issues with the
Message ID: 0x01F90046 Power Load Resistor (check it by unplugging and
plugging back in), the Power Supply, the Power Interface
Subsystem: PWRMGR, string Board and/or cables, or the Power Distribution Board.
Voltage: Current:
0x01F90047 3 CAU: Power Startup, Load Test, Low Voltage (E) Consistent events may indicate issues with the
Message ID: 0x01F90047 Power Load Resistor (check it by unplugging and
plugging back in), the Power Supply, the Power Interface
Subsystem: PWRMGR, string Board and/or cables, or the Power Distribution Board.
Voltage: Current:
0x01F90048 3 CAU: Power Startup, Load Test, High Voltage (E) Consistent events may indicate issues with the
Message ID: 0x01F90048 Power Load Resistor (check it by unplugging and
plugging back in), the Power Supply, the Power Interface
Subsystem: PWRMGR, string Board and/or cables, or the Power Distribution Board.
Voltage: Current:
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F9004C 3 CAU: Power Startup, No Load Test, High Voltage (E) Consistent events may indicate issues with the
Message ID: 0x01F9004C Power Supply, the Power Interface Board and/or cables,
or the Power Distribution Board.
Subsystem: PWRMGR, string
Voltage:
0x01F9004D 3 CAU: Power Startup, No Load Test, Low Voltage (E) Consistent events may indicate issues with the
Message ID: 0x01F9004D Power Supply, the Power Interface Board and/or cables,
or the Power Distribution Board.
Subsystem: PWRMGR, string
Voltage:
0x01F9004E 3 CAU: Power Startup, No Load Test, Not Valid Flag (E) Consistent events may indicate issues with the
Message ID: 0x01F9004E Power Supply, the Power Interface Board and/or cables,
or the Power Distribution Board.
Subsystem: PWRMGR, string
Voltage:
0x01F9004F 3 CAU: Power Startup, No Load Test, Fail Flag (E) Consistent events may indicate issues with the
Message ID: 0x01F9004F Power Supply, the Power Interface Board and/or cables,
or the Power Distribution Board.
Subsystem: PWRMGR, string
Voltage:
0x01F90050 3 CAU: Power Startup, Ground Reference 1 (E) Consistent events may indicate issues with the
Message ID: 0x01F90050 Power Control Board.

Subsystem: PWRMGR, string

Voltage:
0x01F90051 3 CAU: Power Startup, Ground Reference 2 (E) Consistent events may indicate issues with the
Message ID: 0x01F90051 Power Control Board.

DxC Event Codes

Subsystem: PWRMGR, string

Troubleshooting
Voltage:
5-61

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-62

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90052 3 CAU: Power Startup, 5V Digital (E) System stopped. Consistent events may indicate
Message ID: 0x01F90052 issues with the Power Control Board.

Subsystem: PWRMGR, string

Voltage:
0x01F90053 3 CAU: Power Startup, 5V Analog (E) System stopped. Consistent events may indicate
Message ID: 0x01F90053 issues with the Power Control Board.

Subsystem: PWRMGR, string

Voltage:
0x01F90054 3 CAU: Power Startup, -5V Analog (E) System stopped. Consistent events may indicate
Message ID: 0x01F90054 issues with the Power Distribution Board.

Subsystem: PWRMGR, string

Voltage:
0x01F90055 3 CAU: Power Startup, ICS Bus Failed: (E) System shutdown. Replace the Power Distribution
Message ID: 0x01F90055 Board. Contact Beckman Coulter Support Center for
additional information.
Subsystem: PWRMGR, string
Voltage: Current:
0x01F90056 3 CAU: Power Startup, 36V Sample Delivery Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90056 of 10% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90057 3 CAU: Power Startup, 36V Rxn Whl Htr Cntrl & (E) System pauses MC and CC. Voltage readings are out
Photometer Bus Failed: of 10% tolerance for specified hardware. Consistent
Message ID: 0x01F90057 events may indicate issues with the Power Distribution
Board, the Bulk Power Harness, or issues with current
Subsystem: PWRMGR, string overloads from peripheral devices.
Voltage: Current:
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90058 3 CAU: Power Startup, 36V Sample Wheel Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90058 of 10% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90059 3 CAU: Power Startup, 36V Reagent Delivery Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90059 of 10% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F9005A 3 CAU: Power Startup, 36V Peltier or Spare 1 Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F9005A of 10% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F9005B 3 CAU: Power Startup, 36V Rxn Whl Cuv Wash Htr BC3 (E) System pauses MC and CC. Voltage readings are out
Bus Failed: of 10% tolerance for specified hardware. Consistent
Message ID: 0x01F9005B events may indicate issues with the Power Distribution
Board, the Bulk Power Harness, or issues with current
Subsystem: PWRMGR, string overloads from peripheral devices.
Voltage: Current:
0x01F9005C 3 CAU: Power Startup, 36V Vacuum Pump Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F9005C of 10% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F9005D 3 CAU: Power Startup, 24V Hydropnuematic Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F9005D of 5% tolerance for specified hardware. Consistent

DxC Event Codes

Troubleshooting
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
5-63

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-64

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F9005E 3 CAU: Power Startup, 24V PP1 Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F9005E of 5% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F9005F 3 CAU: Power Startup, 24V PP/ISE Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F9005F of 5% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90060 3 CAU: Power Startup, 24V Spare #1 Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90060 of 5% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90061 3 CAU: Power Startup, 24V Spare #2 Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90061 of 5% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90062 3 CAU: Power Startup, 24V Fan & Lamp Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90062 of 5% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90063 3 CAU: Power Startup, 24V Peltier or Spare #3 Bus (E) System pauses MC and CC. Voltage readings are out
Failed: of 5% tolerance for specified hardware. Consistent
Message ID: 0x01F90063 events may indicate issues with the Power Distribution
Board, the Bulk Power Harness, or issues with current
Subsystem: PWRMGR, string overloads from peripheral devices.
Voltage: Current:
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90064 3 CAU: Power Startup, PS Fan Bus Failed: (E) System pauses MC and CC. Voltage readings are out
Message ID: 0x01F90064 of 5% tolerance for specified hardware. Consistent
events may indicate issues with the Power Distribution
Subsystem: PWRMGR, string Board, the Bulk Power Harness, or issues with current
Voltage: Current: overloads from peripheral devices.
0x01F90065 3 CAU: Power Startup, 36V Gate (E) System shutdown. Issues with power supplies.
Message ID: 0x01F90065 Replace the Power Distribution Board. Contact Beckman
Coulter Support Center for additional information.
Subsystem: PWRMGR, string
Voltage:
0x01F90066 3 CAU: Power Startup, 24V Gate (E) System shutdown. Issues with power supplies.
Message ID: 0x01F90066 Replace the Power Distribution Board. Contact Beckman
Coulter Support Center for additional information.
Subsystem: PWRMGR, string
Voltage:
0x01F90069 3 CAU: Power Startup, Incorrect Power Supply Status (E) Consistent events may indicate issues with the
Message ID: 0x01F90069 specified Power Supply, the Power Interface Board and/
or cables, or the Power Control board.
Subsystem: PWRMGR, Power
Supply, Flag:
0x01F9006A 3 CAU: Power Startup, 36V Sample Delivery Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F9006A
Subsystem: PWRMGR
Voltage:
0x01F9006B 3 CAU: Power Startup, 36V Reaction & Photometer Bus (E) Consistent events may indicate issues with the
Failed Shorted FET test Power Distribution Board.

DxC Event Codes

Troubleshooting
Message ID: 0x01F9006B
Subsystem: PWRMGR
Voltage:
5-65

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-66

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F9006C 3 CAU: Power Startup, 36V Sample Wheel Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F9006C
Subsystem: PWRMGR
Voltage:
0x01F9006D 3 CAU: Power Startup, 36V Reagent Delivery Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F9006D
Subsystem: PWRMGR
Voltage:
0x01F9006E 3 CAU: Power Startup, 36V Peltier or Spare 1 Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F9006E
Subsystem: PWRMGR
Voltage:
0x01F9006F 3 CAU: Power Startup, 36V Refrigerator Rotate Bus (E) Consistent events may indicate issues with the
Failed Shorted FET test Power Distribution Board.
Message ID: 0x01F9006F
Subsystem: PWRMGR
Voltage:
0x01F90070 3 CAU: Power Startup, 36V Vacuum Pump Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F90070
Subsystem: PWRMGR
Voltage:
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90071 3 CAU: Power Startup, 24V Hydropnuematic Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F90071
Subsystem: PWRMGR
Voltage:
0x01F90072 3 CAU: Power Startup, 24V PP1 Bus Failed Shorted FET (E) Consistent events may indicate issues with the
test Power Distribution Board.
Message ID: 0x01F90072
Subsystem: PWRMGR
Voltage:
0x01F90073 3 CAU: Power Startup, 24V PP/ISE Bus Failed Shorted (E) Consistent events may indicate issues with the
FET test Power Distribution Board.
Message ID: 0x01F90073
Subsystem: PWRMGR
Voltage:
0x01F90074 3 CAU: Power Startup, 24V Spare #1 Bus Failed Shorted (E) Consistent events may indicate issues with the
FET test Power Distribution Board.
Message ID: 0x01F90074
Subsystem: PWRMGR
Voltage:
0x01F90075 3 CAU: Power Startup, 24V Spare #2 Bus Failed Shorted (E) Consistent events may indicate issues with the
FET test Power Distribution Board.
Message ID: 0x01F90075
Subsystem: PWRMGR

DxC Event Codes

Troubleshooting
Voltage:
5-67

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-68

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90076 3 CAU: Power Startup, 24V Fan & Lamp Bus Failed (E) Consistent events may indicate issues with the
Shorted FET test Power Distribution Board.
Message ID: 0x01F90076
Subsystem: PWRMGR
Voltage:
0x01F90077 3 CAU: Power Startup, 24V Peltier or Spare #3 Bus (E) Consistent events may indicate issues with the
Failed Shorted FET test Power Distribution Board.
Message ID: 0x01F90077
Subsystem: PWRMGR
Voltage:
0x01F90078 3 CAU: Power Startup, PS Fan Bus Failed Shorted FET (E) Consistent events may indicate issues with the
test Power Distribution Board.
Message ID: 0x01F90078
Subsystem: PWRMGR
Voltage:
0x01F90079 3 CAU: Power Startup, 36V Test Bus Failed Shorted FET (E) System shutdown. Creates error 0x01F90087. Issues
test with the Power Distribution Board. Replace Power
Message ID: 0x01F90079 Distribution Board. Contact Beckman Coulter Support
Center for additional information.
Subsystem: PWRMGR
Voltage:
0x01F9007A 3 CAU: Power Startup, 24V Test Bus Failed Shorted FET (E) System shutdown. Creates error 0x01F90087. Issues
test with the Power Distribution Board. Replace Power
Message ID: 0x01F9007A Distribution Board. Contact Beckman Coulter Support
Center for additional information.
Subsystem: PWRMGR
Voltage:
A94067AC
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F9007B 3 Error during Power Start Up CAU: Error during Power Start Up Tests (IM) Check Event Log for power startup error event.
Tests, Check Event log Message ID: 0x01F9007B
Subsystem: PWRMGR
0x01F9007C 3 FATAL ERROR during Power CAU: FATAL ERROR during Power Start Up Tests (SE) Check Event Log for power startup error event.
Start Up Tests, Check Event Message ID: 0x01F9007C Contact Beckman Coulter Support Center for additional
log information.
Subsystem: PWRMGR
0x01F9007D 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x01F9007D
Subsystem: PWRMGR
0x01F9007E 4 Instrument Computer CAU: Message Queue Receive Error (M) System shutdown. Communication issue between
Interprocess Error Message ID: 0x01F9007E instrument and console. Reboot.

Subsystem: PWRMGR
Input Message ID:
Msg Size:
0x01F9007F 4 CAU: Message Queue Send Error (M) System shutdown. Communication issue between
Message ID: 0x01F9007F instrument and console. Reboot.

Subsystem: PWRMGR
Msg Type:
0x01F90080 4 Instrument Computer CAU: Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x01F90080
Subsystem: PWRMGR
0x01F90081 4 Instrument Computer CAU: WDCreate Error (SE) System shutdown. System overloaded. Reboot.
Resource Error

DxC Event Codes

Message ID: 0x01F90081

Troubleshooting
Subsystem: PWRMGR
5-69

5
 Table 5.42 Event Codes: 0x01 (Continued)
5-70

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01F90082 4 Instrument Computer CAU: WDStart Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x01F90082
Subsystem: PWRMGR
0x01F90083 4 Power Smart Module CAU: MSMC Attach Error (SE) System shutdown. Power smart module failure.
Connection Error Message ID: 0x01F90083 Reboot.

Subsystem: PWRMGR
0x01F90084 4 Power Smart Module CAU: SMC Receive Error (SE) System shutdown. Power smart module failure.
Communication Error Message ID: 0x01F90084 Reboot.

Subsystem: PWRMGR
Msg Size:
0x01F90085 4 Power Smart Module CAU: SMC Send Error (SE) System shutdown. Power smart module failure.
Communication Error Message ID: 0x01F90085 Reboot.

Subsystem: PWRMGR
Msg Type:
0x01F90086 4 CAU: Message Queue Send Sequence Response Error (M) Communication issue between instrument and
Message ID: 0x01F90086 console.

Subsystem: PWRMGR
0x01F90087 4 Instrument Computer CAU: Message Queue ReSend Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x01F90087 console.

Subsystem: PWRMGR
Msg Type:
0x01F90088 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (SE) System shutdown. Power smart module failure.
Detected Message ID: 0x01F90088 Reboot.

Subsystem: PWRMGR
A94067AC

SM ID: Smart Module ID

 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01FA0002 4 Instrument Computer Error CAU: Hydro SM Sequence Execution Error (IM) System shutdown. Hydro Smart Module error. Home
and restart the system.
0x01FA0003 4 DI water reservoir is not filling CAU: DI water reservoir is not filling at all (IM) System shutdown. Hydro Smart Module error. Home
at all. and restart the system.
0x01FA0004 4 Flood in waste collection CAU: Flood in waste sump (IM) System shutdown. Hydro Smart Module error.
sump. Switch #11 Check switch #11. Home and restart the system.
0x01FA0005 4 Flood in waste B collection CAU: Flood in waste B sump (IM) System shutdown. Hydro Smart Module error.
sump. Switch #9 Check switch #9. Home and restart the system.
0x01FA0006 4 Flood in primary vacuum CAU: Flood in primary vacuum accumulator (IM) System shutdown. Hydro Smart Module error.
accumulator. Switch #22 Check switch #22. Home and restart the system.
0x01FA0008 4 Waste exit sump is not CAU: Waste exit sump is not draining at all (IM) Check waste lines.
draining at all.
0x01FA0009 4 DI water canister is not filling CAU: DI water canister is not filling at all (IM) System shutdown. Hydro Smart Module error. Home
at all. and restart the system.
0x01FA000A 4 Waste sump is not draining at CAU: Waste sump is not draining at all (IM) System shutdown. Hydro Smart Module error. Home
all. and restart the system.
0x01FA000C 4 Wash solution canister is not CAU: Wash Solution Canister is not filling at all (IM) System shutdown. Hydro Smart Module error. Home
filling at all. and restart the system.
0x01FA000D 4 Waste B exit sump is not CAU: Waste B exit sump is not draining at all (IM) Waste B is not draining. Check Waste B exit sump in
draining at all. hydro and empty if necessary. Check float switch.
0x01FA000E 5 Waste exit sump did not CAU: Waste exit sump did not completely drain in (M) Waste canister is not draining. Check Waste exit
completely drain in time. time sump in hydro and empty if necessary. Check float
switch.
0x01FA000F 5 DI water canister could not be CAU: DI water canister could not be completely filled (M) DI water canister was not filled fast enough.
completely filled in time. in time Consistent messages may indicate water flow issues.
Check water lines for kinks and bends.

DxC Event Codes

Troubleshooting
0x01FA0010 5 Waste sump did not CAU: Waste sump did not completely drain in time (M) Waste sump did not completely drain in time.
completely drain in time. Consistent messages may indicate waste flow issues.
Check waste lines for kinks and bends. Check exit valves
for clogs.
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5
 Table 5.42 Event Codes: 0x01 (Continued)
5-72

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01FA0011 5 Wash concentrate reservoir CAU: Wash concentrate reservoir is filled too slow (M) Wash concentrate reservoir did not completely fill in
is filled too slow. time. Consistent messages may indicate fluid flow
issues. Check lines for kinks and bends. Check valves for
clogs.
0x01FA0012 5 DI water reservoir is filled too CAU: DI water reservoir is filled too slow (M) DI water reservoir was not filled fast enough.
slow. Consistent messages may indicate water flow issues.
Check water lines for kinks and bends. Check valves for
clogs.
0x01FA0013 5 Wash solution canister is CAU: Wash solution canister is filled too slow (M) Wash solution canister is filled too slow. Consistent
filled too slow. messages may indicate fluid flow issues. Check lines for
kinks and bends. Check valves for clogs.
0x01FA0014 4 Both the waste B exit sump CAU: Both the waste B sump and the collection bottle (IM) Check the waste B exit sump and the waste B
and the collection bottle are are full collection bottle. Empty the waste B collection bottle as
full. Switch #29,15,9 needed. Check switches 29, 15, and 9 for proper
response. Replace if necessary.
0x01FA0015 4 External waste B collection CAU: External waste B bottled is full (IM) External waste B collection bottle is full. Empty the
bottle is full. Switch #29 external waste bottle if needed. Check switch 29 for
proper response. Replace if necessary.
0x01FA0016 4 Primary vacuum level is low. CAU: Primary vacuum is low (IM) System stopped. Primary vacuum level is too low.
The hydro smart module shuts down. Check vacuum
levels and Home. Adjust vacuum level if necessary.
Contact Beckman Coulter Support Center for additional
information.
0x01FA0017 4 Modular Chemistry vacuum CAU: MC vacuum is low (IM) MC vacuum level is too low. Check vacuum levels
level is low. and Home. Adjust vacuum level if necessary. Contact
Beckman Coulter Support Center for additional
information.
0x01FA0018 4 Modular Chemistry vacuum CAU: MC vacuum level is high (IM) MC vacuum level is too high. Check vacuum levels
level is high. and Home. Adjust vacuum level if necessary. Contact
Beckman Coulter Support Center for additional
A94067AC

information.
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01FA0019 4 10 psi air supply pressure is CAU: 10 psi air pressure is low (IM) Check pressure levels and Home the system. Adjust
low. air pressure levels if necessary. First, adjust pressure in
Main system above 17 psi. Then adjust the high
pressure system to 17 psi. Finally, adjust the low
pressure system. The pressure range for the low
pressure system is 8 to 11 psi. Set it at 10 psi. Contact
Beckman Coulter Support Center for additional
information.
0x01FA001A 4 10 psi air supply pressure is CAU: 10 psi air pressure is high (IM) Check pressure levels and Home the system. Adjust
high. air pressure levels if necessary. First, adjust pressure in
Main system above 17 psi. Then adjust the high
pressure system to 17 psi. Finally, adjust the low
pressure system. The pressure range for the low
pressure system is 8 to 11 psi. Set it at 10 psi. Contact
Beckman Coulter Support Center for additional
information.
0x01FA001B 4 17 psi air supply pressure is CAU: 17 psi air pressure is low (IM) Check pressure levels and Home the system. Adjust
low. air pressure levels if necessary. First, adjust pressure in
Main system above 17 psi. Then adjust the high
pressure system to 17 psi. Contact Beckman Coulter
Support Center for additional information.
0x01FA001C 4 17 psi air supply pressure is CAU: 17 psi air pressure is high (IM) Check pressure levels and Home the system. Adjust
high. air pressure levels if necessary. First, adjust pressure in
Main system above 17 psi. Then adjust the high
pressure system to 17 psi. Contact Beckman Coulter
Support Center for additional information.
0x01FA001F 4 Wash concentrate fill count CAU: Wash concentrate fill count exceeded (IM) System stopped. Wash concentrate reservoir is
exceeded empty. Check wash concentrate reagent and replace if
necessary. Check valves and lines for clogs. Replace

DxC Event Codes

Troubleshooting
lines or valves as needed.
0x01FA0020 4 CAU: Valve bank 1 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V32,V12,V35,V33 issues.
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5
 Table 5.42 Event Codes: 0x01 (Continued)
5-74

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01FA0021 4 CAU: Valve bank 2 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V14,V15,V37,V31 issues.
0x01FA0022 4 CAU: Valve bank 3 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V1,V2,V3,V26 issues.
0x01FA0023 4 CAU: Valve bank 4 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V5,V11,V4,V3 issues.
0x01FA0024 4 CAU: Valve bank 5 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V24,V25,V30,V34 issues.
0x01FA0025 4 CAU: Valve bank 6 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V6,V7,V8,V23 issues.
0x01FA0026 4 CAU: Valve bank 7 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V36,V16,V27,V29 issues.
0x01FA0027 4 CAU: Valve bank 8 electrical failure. Possibly (M) Valve error. Consistent messages may indicate valve
V28,V22,V38,V39 issues.
0x01FA0028 4 Instrument Computer CAU: Task spawn error (SE) System shutdown. System overloaded. Reboot.
Resource Error
0x01FA0029 4 Instrument Computer CAU: Message Queue creation error (SE) System shutdown. System overloaded. Reboot.
Resource Error
0x01FA002A 4 Instrument Computer CAU: WD creation error (SE) System shutdown. System overloaded. Reboot.
Resource Error
0x01FA002B 4 Instrument Computer CAU: Hydro SM Not Responding (IM) System stopped. Communication issue with hydro
Communication Error smart module. Try homing the system. If this does not
work, press STOP and Home the system.
0x01FA002C 5 CAU: Valve Bank Failure Pump V9/V20 (M) Valve pump failure. Consistent messages may
indicate pump issues.
0x01FA002D 5 CAU: Valve Bank Failure Pump V0/V17 (M) Valve pump failure. Consistent messages may
indicate pump issues.
A94067AC

0x01FA002E 5 CAU: Valve Bank Failure Pump V18/V19 (M) Valve pump failure. Consistent messages may
indicate pump issues.
 Table 5.42 Event Codes: 0x01 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x01FA002F 5 CAU: Valve Bank Failure Pump V10/V21 (M) Valve pump failure. Consistent messages may
indicate pump issues.
0x01FA0032 5 CAU: Waste B Drains Too Slow (M) Waste B drains too slowly. Check valves and lines for
fluid flow issues.
0x01FA0033 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System possibly stopped. Specified smart module
Detected Message ID: 0x01FA0033 failure. Consistent failures may require smart module or
Power Distribution Board replacement.
SM ID: Smart Module ID
0x01FA0034 4 Hydro Illegal Switch CAU: Hydro Illegal Switch Condition (IM) Specified hydro container switch sending full and
Condition. Container: Message ID: 0x01FA0034 empty messages at same time. Consistent messages
may indicate Float Switch failures for the specified
Container: container. Replace switch.
0x01FB0001 4 Instrument Computer Error CAU: Sample Coordinator Create Message Queue (SE) System shutdown. System overloaded. Reboot.
Error
Message ID: 0x01FB0001
0x01FB0002 4 Instrument Computer Error CAU: Sample Coordinator Message Queue Receive (SE) System shutdown. System overloaded. Reboot.
Error
Message ID: 0x01FB0002
Errno:
0x01FB0003 4 CAU: Sample Coordinator Message Queue Send Error (M) System very busy. System may require rebooting.
Message ID: 0x01FB0003
Text: Errno:
0x01FB0004 4 Instrument Computer Error CAU: Sample Coordinator Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x01FB0004
0x01FB0005 4 Instrument Computer Error CAU: Sample Coordinator Unknown Message Error (SE) System shutdown. System overloaded. Reboot.

DxC Event Codes

Troubleshooting
Message ID: 0x01FB0005
Unknown Msg Id:
0x01FB000C 4 Instrument Computer Error SmpCoord Create Semaphore Error (SE) System shutdown. System overloaded. Reboot.
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 Event Codes: 0x02
5-76

DxC Event Codes

Troubleshooting
Table 5.43 Event Codes: 0x02

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x025C0001 4 Instrument Computer Error CAU: DebugPort Abort (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0001
Subsystem: CAU
Area:
0x025C0003 4 Instrument Computer Error CAU: DebugPort Unable to Allocate Memory (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0003
Subsystem: CAU
Area:
0x025C0004 4 Instrument Computer Error CAU: Debug Port Create Queue Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0004
Subsystem: CAU
Area:
0x025C0005 4 Instrument Computer Error CAU: Debug Port Create Task Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0005
Subsystem: CAU
Area:
0x025C0006 4 Instrument Computer Error CAU: Debug Port Create Event Queue Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0006
Subsystem: CAU
Area:
0x025C0007 4 Instrument Computer Error CAU: Debug Port Create Event Task Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0007
Subsystem: CAU
A94067AC

Area:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x025C0009 4 Instrument Computer Error CAU: Bus Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x025C0009
Subsystem: CAU
Task Name:
Vector ID:
0x02600004 4 CAU: Table Size Mismatch (M)
Message ID: 0x02600004
Subsystem: Chem DB
Table ID: table id
Integers Per Row: integers per row
Reals Per Row: reals per row
0x02600007 4 Instrument Computer Error CAU: ChemDB Semaphore Take Error (SE) System shutdown. System overloaded. Reboot.
Subsystem: Chem DB
0x02600008 4 Instrument Computer Error CAU: ChemDB Create Queue Error (SE) System shutdown. System overloaded. Reboot.
Subsystem: ChemDB
0x02600009 4 Instrument Computer Error CAU: ChemDB Create Semaphore Error (SE) System shutdown. System overloaded. Reboot.
Subsystem: ChemDB
0x0260000A 4 Instrument Computer Error CAU: ChemDB Create Task Error (SE) System shutdown. System overloaded. Reboot.
Subsystem: ChemDB
0x02620001 4 CAU: Sample Program Rejected (M) System tried to perform task in wrong state.
Message ID: 0x02620001
Subsystem: RaSched

DxC Event Codes

Code:

Troubleshooting
5-77

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-78

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620003 5 CAU: Begin Reagent Recovery Prime (E) Reagent Subsystem motion error recovery event.
Message ID: 0x02620003
Subsystem: RaSched
Cycle:
0x02620004 5 CAU: Begin Sample Recovery Prime (E) Sample Subsystem motion error recovery event.
Message ID: 0x02620004
Subsystem: RaSched
Cycle:
0x02620005 4 CAU: Stop CC Due to Motion Error (M) Generic notification to system scheduler of a CC
Message ID: 0x02620005 motion error.

Subsystem: RaSched
Cycle: Bit:
0x02620006 5 CAU: Non-zero Error Summary Received From (E) Generic notification to scheduler of a motion error,
Sequencer level sense error or obstruction detection error. May
Message ID: 0x02620006 generate a stopped state.

Subsystem: RaSched
Cycle: Bit:
0x02620008 5 CAU: No Error Summary Message Received From (E) System sequencer has issues. May trigger a motion
Sequencer error message.
Message ID: 0x02620008
Subsystem: RASched
Cycle Missing:
0x02620009 4 CAU: Unable To Change To Prime State (M) system is in wrong operating state to perform
Message ID: 0x02620009 Prime. May occur after requesting STOP or Pause.

Subsystem: RASched
A94067AC

State:
Status Code:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620011 4 CC Sample Cuvette No Fluid CAU: CC Sample Cuvette No fluid Detected (IM) Check for Broken Cuvette or poor alignment, Check
Detected Chem Name: chem Message ID: 0x02620011 Reagent syringe plumbing System Response = Keep
name Cuvette Number: cuvette Running.
number. Subsystem: RASched
CC Sample probe detected no reagent at sample inject.
Chemistry Name: chemistry name Check for broken or cracked cuvettes, poor sample
Cuvette Num: cuvette number probe alignment and reagent syringe issues.
0x0262000A 4 CAU: Bad PVT Name (M) System is in wrong operating state to perform PVT
Message ID: 0x0262000A testing. May occur after requesting STOP or Pause.

Subsystem: RASched
PVT Name:
0x0262000B 4 CAU: Unable To Change To PVT State For PVT (M) System is in wrong operating state to perform PVT
Message ID: 0x0262000B testing. May occur after requesting STOP or Pause.

Subsystem: RASched
State: Status Code:
0x0262000C 4 CAU: Mismatching PVT Test Information (M) PVT data file not valid.
Message ID: 0x0262000C
Subsystem: RASched
Rack ID:
Chem ID:
0x0262000D 4 CAU: Unable to Change to Reagent Load State (M) System is in wrong operating state to perform
Message ID: 0x0262000D reagent load. May occur after requesting STOP or
Pause.
Subsystem: RASched
State:
Status Code:

DxC Event Codes

Troubleshooting
5-79

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-80

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0262000E 2 CAU: CC Sample level Sense Error Detected (M) Level sense error observed in sample container.
Message ID: 0x0262000E Check for air bubbles, short sample or empty sample
container.
Subsystem: RASched
Sample ID:
Rack ID:
Position:
0x0262000F 2 CC Sample Probe Disabled Due To CAU: CC Sample Probe Disabled Due to Level (IM) System paused CC. CC sample probe has detected
Level Sense Errors Sense Errors 5 consecutive sample level sense errors. Check sample
Message ID: 0x0262000F condition. If sample is adequate, consistent messages
may indicate issues with the level sense function of the
Subsystem: RASched sample probe, bead, alignment or level sense board.
0x02620010 4 CAU: CC Reagent Level Sense Error Detected (M) Level sense error observed in reagent cartridge.
Message ID: 0x02620010 Check for air bubbles in the cartridge, low reagent
volume, or poor reagent probe alignment.
Subsystem: RASched
Chemistry Name:
Chem ID:
Reagent Position:
Component:
FsCount:
Probe:
Probe Fs Count:
0x02620011 4 CC Sample Cuvette No Fluid CAU: CC Sample Cuvette No fluid Detected (IM) CC Sample probe detected no reagent at sample
Detected Cuvette Number: Chem Message ID: 0x02620011 inject. Check for broken or cracked cuvettes, poor
Name: sample probe alignment and reagent syringe issues.
Subsystem: RASched
Cuvette Number:
Chem Name:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620012 4 CC Reagent Cartridge No Fluid CAU: CC Reagent Cartridge No fluid Detected (IM) CC Reagent level sensing detected two
Detected Chemistry Name: Message ID: 0x02620012 consecutive level sense errors on the same cartridge.
Reagent Position: Component: Cartridge is labeled as unusable. Check for correct
Subsystem: RaSched cartridge preparation and air bubbles and reload.
Chemistry Name:
Reagent Position:
Component:
0x02620013 4 CC reagent cartridge has invalid CAU: CC Reagent Cartridge has Invalid (IM) CC Reagent cartridge information incorrect in
chemistry database info Position: Chemistry Database Info reagent database.
Message ID: 0x02620013
Subsystem: RaSched
Position:
0x02620017 2 CC Reaction Wheel Subsystem CAU: CC Reaction Wheel Subsystem Motion Error (IM) CC Reaction Wheel motion error observed. Home
Motion Error Message ID: 0x02620017 and restart the system, if necessary.

Subsystem: RaSched
Action:
0x02620018 2 CC Reagent Delivery Subsystem CAU: CC Reagent Delivery Subsystem Motion (IM) System pauses CC. CC Reagent Delivery observed
Motion Error, Pausing Error, Pausing two motion errors. Check for obstruction of the reagent
Message ID: 0x02620018 probes or syringes.

Subsystem: RaSched
0x02620019 2 CC Sample Delivery Subsystem CAU: CC Sample Delivery Subsystem Motion (IM) System pauses CC. CC Sample Delivery observed
Motion Error, Pausing Error, Pause. two motion errors. Check for obstruction of the sample
Message ID: 0x02620019 probe or syringe.

Subsystem: RaSched

DxC Event Codes

Troubleshooting
5-81

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-82

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620028 4 CC Reagent Cuvette No Fluid CAU: CC Reagent Cuvette No fluid Detected (IM)
Detected Chemistry Name: chem Message ID: 0x02620028 1.Check for Broken Cuvette.
name Cuvette Number: cuvette
number. Subsystem: RASched 2. Check reagent syringe plumbing.
Chemistry Name: chem name No reagent detected in cuvette at sample inject. Check
Cuvette Number: cuvette number for broken cuvette, reagent syringe issues or poor
sample probe alignment.
0x0262001D 2 CC Reagent Probe A Motion Error CAU: CC Reagent Probe A Motion Error (IM) CC Reagent probe A observed a motion error.
Message ID: 0x0262001D Check for obstruction of probe movement. Fix, Home
and restart the system.
Subsystem: RASched
Action:
0x0262001E 2 CC Reagent Probe B Motion Error CAU: CC Reagent Probe B Motion Error (IM) CC Reagent probe B observed a motion error.
Message ID: 0x0262001E Check for obstruction of probe movement. Fix, Home
and restart the system.
Subsystem: RASched
Action:
0x0262001F 2 CC Reagent Mixer Motion Error CAU: CC Reagent Mixer Motion Error (IM) CC Reagent mixer observed a motion error. Check
Message ID: 0x0262001F for obstruction of mixer movement. Fix, Home and
restart the system.
Subsystem: RASched
Action:
0x0262003F 4 Too Many Tubes Not Venting CAU: CC Sample Probe disabled due to excess (IM) Inspect cap for proper cut and lubrication. Check
Correctly. Sampling for the CC vacuum errors probe for blockage. Clean the probe and/or replace the
probe will be stopped. Message ID: 0x0262003F blade. Troubleshoot CTS Auto-Gloss

Subsystem:ccScheduler
0x02620020 2 CC Reagent Syringe Motion Error CAU: CC Reagent Syringe Motion Error (IM) CC Reagent syringe observed a motion error.
Message ID: 0x02620020 Check for obstruction of syringe movement. Fix, Home
and restart the system.
Subsystem: RASched
A94067AC

Action:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620021 2 CC Reagent Switch Motion Error CAU: CC Reagent Switch Motion Error (IM) CC Reagent A/B switch observed a motion error.
Message ID: 0x02620021 Check for obstruction of A/B switch movement. Fix,
Home and restart the system.
Subsystem: RASched
Action:
0x02620022 2 CC Reagent Wheel Motion Error CAU: CC Reagent Wheel Motion Error (IM) CC Reagent wheel observed a motion error. Check
Message ID: 0x02620022 for obstruction of movement. Fix, Home and restart the
system.
Subsystem: RASched
Action:
0x02620023 2 CC Sample Probe Motion Error CAU: CC Sample Probe Motion Error (IM) CC Sample probe observed a motion error. Check
Message ID: 0x02620023 for obstruction of probe movement. Fix, Home and
restart the system.
Subsystem: RASched
Action:
0x02620024 2 CC Sample Mixer Motion Error CAU: CC Sample Mixer Motion Error (IM) CC Sample mixer observed a motion error. Check
Message ID: 0x02620024 for obstruction of mixer movement. Fix, Home and
restart the system.
Subsystem: RASched
Action:
0x02620025 2 CC Sample Syringe Motion Error CAU: CC Sample Syringe Motion Error (IM) CC Sample syringe observed a motion error. Check
Message ID: 0x02620025 for obstruction of movement. Fix, Home and restart the
system.
Subsystem: RASched
Action:
0x02620026 2 CC Sample Rack Access Error CAU: CC Sample Rack Access Error (IM) CC Sample rack handler cannot offload or load a
Message ID: 0x02620026 specified rack. Check for obstruction of rack loader. Fix,
Home and restart the system.

DxC Event Codes

Subsystem: RASched

Troubleshooting
Action:
5-83

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-84

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620027 2 CC Motion Error CAU: CC Motion Error (IM) Generic motion error message. Used when cannot
Message ID: 0x02620027 attribute the motion error to a specific hardware device.
Fix, Home and restart the system
Subsystem: RASched
Action:
0x02620028 4 CC Reagent Cuvette No Fluid CAU: CC Reagent Cuvette No fluid Detected (IM) No reagent detected in cuvette at sample inject.
Detected Cuvette Number: Chem Message ID: 0x02620028 Check for broken cuvette, reagent syringe issues or
Name: poor sample probe alignment.
Subsystem: RASched
Cuvette Number:
hem Name:
0x02620029 4 Instrument Computer Error CAU: RA Scheduler Create Queue Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x02620029
Subsystem: RaSched
0x0262002A 4 Instrument Computer Error CAU: RA Scheduler Create Semaphore Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x0262002A
Subsystem: RaSched
0x0262002B 4 Instrument Computer Error CAU: RA Scheduler Create Task Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x0262002B
Subsystem: RaSched
0x0262002D 4 CAU: Unable to run maintenance procedure - bad (M) System is in wrong operating state to perform
state maintenance procedure. May occur after requesting
Message ID: 0x0262002D STOP or Pause.

Subsystem: RASched
Current_State:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0262002E 4 CAU: Unable to run maintenance procedure - bad (M) Maintenance data file not valid.
file name
Message ID: 0x0262002E
Subsystem: RASched
File_Name:
0x0262002F 4 CAU: Unable to run maintenance procedure - bad (M) Maintenance data file not valid.
test
Message ID: 0x0262002F
Subsystem: RASched
Reason: Test_id:
0x02620030 4 20 Consecutive Cuvettes have CAU: 20 Consecutive Cuvettes Have Failed Water (IM) 20 consecutive cuvettes failed water blank
failed Water Blank Blank specifications. Check for blockage in the wash station,
Message ID: 0x02620030 wash station wiper alignment, wash station alignment,
and build up of reagent on cuvettes. Non-resolution of
Subsystem: RaSched problem may indicate photometer issues. Contact
Beckman Coulter Support Center for additional
information.
0x02620031 4 CAU: Cuvette dirty after washing (M) Cuvette remains dirty after cleaning. Check for
Message ID: 0x02620031 broken cuvette, scratches or reagent buildup. Verify
cuvette wash station functions.
Subsystem: RASched
Cuvette_id:
0x02620032 5 CAU: Cuvette which had failed wash is now clean (E) Cuvette has been cleaned.
Message ID: 0x02620032
Subsystem: RASched
Cuvette_id:

DxC Event Codes

Troubleshooting
5-85

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-86

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620033 4 10 Cuvettes Have failed Water CAU: 10 Cuvettes Have Failed Water Blank (IM) 10 cuvettes failed water blank specifications.
Blank Message ID: 0x02620033 Check for blockage in the wash station, wash station
wiper alignment, wash station alignment, and build up
Subsystem: RaSched of reagent on cuvettes. Non-resolution of problem may
indicate photometer issues. Contact Beckman Coulter
Support Center for additional information.
0x02620034 2 CC Reagent probe disabled due to CAU: CC reagent probe disabled due to level (IM) System paused CC. CC reagent probe has level
level sense errors sense errors sense errors. Consistent messages may indication
Message ID: 0x02620034 issues with the level sense function of the sample
probe, bead, alignment or level sense board.
Subsystem: RASched
Probe:
0x02620035 4 CAU: Unable to change to Diagnostics state for (M) System is in wrong operating state to perform
diagnostics procedure diagnostic procedure. May occur after requesting STOP
Message ID: 0x02620035 or Pause.

Subsystem: RASched
State: Status Code:
0x02620036 4 Level sense error in one or more CAU: Level sense error in one or more cartridges (IM) CC reagent probe has observed level sense errors
cartridges Message ID: 0x02620036 in one or more reagent cartridges. Consistent
messages may indication issues with the level sense
Subsystem: RaSched function of the sample probe, bead, alignment or level
sense board.
0x02620037 4 CAU: Sample Program Rejected-Too Many Tests (M) CC can schedule a maximum of 3000. Additional
Message ID: 0x02620037 tests cannot be scheduled if tests exceed 3000. Wait
and reload rack after some tests have completed.
Subsystem: RaSched
Num_new_tests: Old_total_tests:
0x02620040 4 Too Many Tubes Not Venting CAU: CC Probe disabled due to excess pressure (IM) Inspect cap for proper cut and lubrication. Check
Correctly. Sampling for the CC errors for probe blockage. Clean the probe and/or replace the
probe will be stopped blade. Troubleshoot CTS Auto-Gloss
A94067AC

Message ID: 0x02620040

Subsystem: ccScheduler
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620041 2 CC Sample Syringe Motion Error CAU: CC Sample Syringe Valve Motion Error (IM) CC Sample syringe valve observed a motion error.
Message ID: 0x02620041 Fix, Home and restart system. Check previous results.

Subsystem: RASched
Action Name: action name
0x02620042 2 CAU: CC Sample Syringe Valve Incorrect Position (M) Treat this as if it were a motion error, but it might
Message ID: 0x02620042 indicate that previous test results should be checked.

Subsystem: RASched
Move To: move_to_rcp
Sensor: sensor_rcp
Distance: distance
0x02620043 2 CC Reagent Syringe Motion Error CAU: CC Reagent Syringe Valve Motion Error (IM) CC Reagent syringe valve observed a motion error.
Message ID: 0x02620043 Fix, Home and restart system. Check previous results.

Subsystem: RASched
Action Name: action name
0x02620044 2 CAU: CC Reagent Syringe Valve Incorrect Position (M) Treat this as if it were a motion error, but it might
Message ID: 0x02620044 indicate that previous test results should be checked.

Subsystem: RASched
Move To: move_to_rcp
Sensor: sensor_rcp
Distance: distance
0x02620045 2 CAU: CC Reagent Switch Incorrect Position (M) Treat this as if it were a motion error, but it might
Message ID: 0x02620045 indicate that previous test results should be checked.

Subsystem: RASched

DxC Event Codes

Troubleshooting
Move To: move_to_rcp
Sensor: sensor_rcp
Distance: distance
5-87

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-88

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02620046 5 CAU: CC Valve Position Verified OK
Message ID: 0x02620046
Subsystem: RASched
Device: device_name
Move To: move_to_rcp
Sensor: sensor_rcp
Distance: distance
0x02620047 5 CAU: Reagent In-Run Autoprime
Message ID: 0x02620047
Subsystem: RASched
Cycle Number: cycle_number
0x02620048 5 CAU: Sample In-Run Autoprime
Message ID: 0x02620048
Subsystem: RASched
Cycle Number: cycle_number
0x02630001 4 CAU: RA Bad PVT Test Message (M) PVT data file not valid.
Message ID: 0x02630001
Subsystem: RASched
Type:
Test Id:
Step:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02630002 4 CAU: RA Bad PVT Cuvette Message (M) PVT data file not valid.
Message ID: 0x02630002
Subsystem: RASched
PVTCuvette:
RgtCuvette:
SmplCuvette:
0x02630003 4 CAU: RA Badly Scheduled Test Message (M) Scheduling issue. Throughput may be lower than
Message ID: 0x02630003 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
Info: cycle. This may occur on several consecutive cycles,
Scheduling Cycle: but will eventually correct itself and resume normal
operation.
0x02630004 4 CAU: RA Share Error (M) Scheduling issue. Throughput may be lower than
Message ID: 0x02630004 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
Info: cycle. This may occur on several consecutive cycles,
Scheduling Cycle: but will eventually correct itself and resume normal
operation.
0x02630005 4 CAU: RA Cycle/Action Extra Mismatch (M) Scheduling issue. Throughput may be lower than
Message ID: 0x02630005 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
Action: cycle. This may occur on several consecutive cycles,
Cycle: but will eventually correct itself and resume normal
operation.
CycleIsExtra:

DxC Event Codes

Troubleshooting
SchedulingCycle:
5-89

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-90

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02630006 4 CAU: RA Cycle/Action Cuvette Mismatch (M) Scheduling issue. Throughput may be lower than
Message ID: 0x02630006 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
Action: cycle. This may occur on several consecutive cycles,
Cycle: but will eventually correct itself and resume normal
operation.
Cuvette:
ActionCuvette:
Scheduling Cycle:
0x02630007 4 CAU: RA Cal Completing After Non-cal Test (M) Scheduling issue. Throughput may be lower than
Message ID: 0x02630007 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
ReagentPos: cycle. This may occur on several consecutive cycles,
Scheduling Cycle: but will eventually correct itself and resume normal
operation.
0x02630008 5 CAU: RA Added Test (E) Test information for scheduled test.
Message ID: 0x02630008
Subsystem: RASched
Test:
Cuvette:
ReagentPos:
Scheduling Cycle:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02630009 5 CAU: RA Added Test (E) Test information for scheduled test.
Message ID: 0x02630009
Subsystem: RASched
Test:
Cuvette:
ReagentPos:
DiluentPos:
DiluentVolume:
Scheduling Cycle:
0x0263000A 5 CAU: RA Cycle (E) Test information for scheduled test.
Message ID: 0x0263000A
Subsystem: RASched
Cycle ID:
0x02640001 5 CAU: Too Many Tests (E) Scheduling issue. Throughput may be lower than
Message ID: 0x02640001 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RaSched valid schedule. No tests are scheduled during that one
cycle. This may occur on several consecutive cycles,
but will eventually correct itself and resume normal
operation.
0x02640002 5 CAU: Too Many Cycles (E) Scheduling issue. Throughput may be lower than
Message ID: 0x02640002 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
cycle. This may occur on several consecutive cycles,

DxC Event Codes

but will eventually correct itself and resume normal

Troubleshooting
operation.
5-91

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-92

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02640003 5 CAU: Invalid Test (E) Scheduling issue. Throughput may be lower than
Message ID: 0x02640003 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RASched valid schedule. No tests are scheduled during that one
cycle. This may occur on several consecutive cycles,
but will eventually correct itself and resume normal
operation.
0x02640004 5 CAU: Incompatible Steps (E) Scheduling issue. Throughput may be lower than
Message ID: 0x02640004 expected. For scheduling issues, CC scheduler will
discard newly calculated schedule and uses the last
Subsystem: RaSched valid schedule. No tests are scheduled during that one
cycle. This may occur on several consecutive cycles,
but will eventually correct itself and resume normal
operation.
0x02660001 4 No Diluent Cartridge CAU: No Diluent Cartridge (IM) Diluent cartridge must be loaded to performed
Message ID: 0x02660001 requested tests. Tests requiring the diluent cartridge
will be incomplete.
Subsystem: RASched
Chem ID:
0x02660002 4 CAU: NoReagent Cartridge (M) No reagent cartridge found for requested test.
Message ID: 0x02660002 Sample containing these tests will be incomplete.

Subsystem: RASched
Chem ID:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02660003 5 CAU: Test Completed (E) Specific information about a specific test.
Message ID: 0x02660003
Subsystem: RASched
Test:
Reagent Position:
Diluent:
Low Cuvette:
High Cuvette:
Dilution Cuvette:
Process:
Primary Rgt.:
Sample Injected Step:
0x02680001 2 CC Sample Level Sense Error CAU: CC Sample Level Sense Error (IM) Sample level sense error observed in specified
Sample ID: Rack ID: Rack Message ID: 0x02680001 position. Check sample for adequate volume. If sample
Position: volume is adequate, consistent messages may indicate
Subsystem: RASched an issue with sample probe alignment or level sense
Sample ID: Rack ID: functions.
Position:
0x02680002 4 CC Sample Obstruction Error CAU: CC Sample Obstruction Error (IM) Obstruction detected in sample. Check specified
Sample ID: Rack ID: Rack Message ID: 0x02680002 sample for clots. Remove clots and rerun. When the
Position: system detects an obstruction, run a control specimen
Subsystem: RASched as soon as possible to make sure the probe is clear. If
Sample ID: the obstruction is not cleared, and you flush the probe,
Rack ID: run controls after the procedure. Refer to CHAPTER 5,
Troubleshooting, CC Hardware Symptoms or MC
Position:

DxC Event Codes

Hardware Symptoms for additional information.

Troubleshooting
Consistent failures in non-clotted samples may indicate
transducer or board issues.
5-93

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-94

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02680003 4 Sample Tube Did Not Vent CAU: CC Sample Tube Excess Vacuum Error (IM) Sample is aborted. Uncap the tube and rerun. If it
Correctly. Sample ID: Rack ID: Message ID: 0x02680003 happens consistently for many samples, check cap
Rack Position: CC Sample Probe piercer blades/mechanism.
Subsystem RASched
Sample ID:
Rack ID:
Position:
0x02680004 4 Sample Tube Did Not Vent CAU: CC Sample Tube Excess Pressure Error (IM) Sample is aborted. Uncap the tube and rerun. If it
Correctly. Sample ID: Rack ID: Message ID: 0x02680004 happens consistently for many samples, check cap
Rack Position: CC Sample Probe piercer blades/mechanism.
Subsystem RASched
Sample ID:
Rack ID:
Position:
0x02690001 4 CAU: Unable to Create Test Due to Bad Template (M) Unable to schedule test for specified sample and
Message ID: 0x02690001 test. May indicate a bad database. Contact Beckman
Coulter Support Center if you receive these messages
Subsystem: RASched consistently.
Test Name:
Rack ID:
Position:
Chem ID:
Ordac Type:
Fluid:
Step:
Field:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x026A0001 5 CAU: Invalid Action: Unknown Subsystem (E) May indicate issue with CC sequencing.
Message ID: 0x026A0001
Subsystem: RASched
Action Name:
Destination:
Command:
0x026A0003 5 CAU: Invalid Action: Bad Subsystem Command (E) May indicate issue with CC sequencing.
Message ID: 0x026A0003
Subsystem: RASched
Errno Value:
Cycle ID:
Destination:
Command:
0x026A0004 5 CAU: Invalid Action Parameter: Bad Template (E) May indicate issue with CC sequencing.
Type
Message ID: 0x026A0004
Subsystem: RASched
Action Name:
Cycle ID:
Destination:
Command:

DxC Event Codes

Troubleshooting
5-95

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-96

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x026A0005 5 CAU: Invalid Action Parameter: Value Out of (E) May indicate issue with CC sequencing.
Range
Message ID: 0x026A0005
Subsystem: RASched
Action Name:
Cycle ID:
Destination:
Command:
0x026B0002 2 CAU: Response Received After Deadline (M) Smart module took too long to respond to request.
Message ID: 0x026B0002
Subsystem: RASeq
Action: Cycle:
Cycle Received:
Offset Received:
Error Summary:
0x026B0003 2 CAU: Response Received without a Command to (M) Smart module took too long to respond to request.
Match It To
Message ID: 0x026B0003
Subsystem: RASeq
Action:
Cycle:
Cycle Received:
Offset Received:
Error Summary:
A94067AC
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x026B0006 4 CAU: Action Took To Long To Process (M) This message reflects actions taken when
Message ID: 0x026B0006 performing diagnostic troubleshooting. This may be
caused by pressing CTRL/C at the ICC shell. Home the
Subsystem: RASeq system and continue.
Action:
Cycle:
Offset Delay To:
0x026B0007 4 CAU: Action Already Started (M) May indicate issue with CC sequencing.
Message ID: 0x026B0007
Subsystem: RASeq
Action: Cycle:
Offset:
0x026B0008 2 CAU: Unable To Start Action Because a Wheel is (M) Requested action cannot start because reaction
Not Ready wheel is not ready.
Message ID: 0x026B0008
Subsystem: RASeq
Action: Cycle:
Offset:
0x026B0009 4 CAU: Unable to Send Message To Subsystem, (M) May indicate that sample or reagent delivery
Message q or Semaphore not Ready subsystem has failed. Try homing the system and
Message ID: 0x026B0009 restarting. Try pressing STOP, Home and restarting.
Contact Beckman Coulter Support Center for additional
Subsystem: RASeq information.
Action: Cycle:
Offset:

DxC Event Codes

Troubleshooting
0x026C0001 4 CAU: A Sequencer Data Structure Has Been (M) May be an indication that a task has failed. Home
Corrupted the system or reboot, if necessary.
Message ID: 0x026C0001
Subsystem: RASeq
5-97

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-98

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x026D0001 4 CAU: Syntax Error in Sequencer File: Sections are (M) May indicate issue with CC sequencing.
Out of Order
Message ID: 0x026D0001
Subsystem: RASeq
Filename:
Line#:
0x026D0002 4 CAU: Syntax Error in Sequencer file (M) May indicate issue with CC sequencing.
Message ID: 0x026D0002
Subsystem: RASeq
Filename:
Line#:
0x026D0003 4 CAU: Error in Sequencer File: Multiply Defined (M) May indicate issue with CC sequencing.
Symbol
Message ID: 0x026D0003
Subsystem: RASeq
Filename:
Line#:
0x026D0004 4 CAU: Too Many Actions (M) May indicate issue with CC sequencing.
Message ID: 0x026D0004
Subsystem: RASeq
Filename:
Line#:
0x026D0005 4 CAU: Too Many Parameters (M) May indicate issue with CC sequencing.
Message ID: 0x026D0005
Subsystem: RASeq
A94067AC

Filename:
Line#:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x026D0006 4 CAU: Too Many Table Headers (M) May indicate issue with CC sequencing.
Message ID: 0x026D0006
Subsystem: RASeq
Filename:
Line#:
0x026D0007 4 CAU: Too Many Action Names (M) May indicate issue with CC sequencing.
Message ID: 0x026D0007
Subsystem: RASeq
Filename:
Line#:
0x026D0008 4 CAU: Too Many Symbols (M) May indicate issue with CC sequencing.
Message ID: 0x026D0008
Subsystem: RASeq
Filename:
Line#:
0x026D0009 4 CAU: Too Many Header Lists (M) May indicate issue with CC sequencing.
Message ID: 0x026D0009
Subsystem: RASeq
Filename:
Line#:
0x026D000A 4 CAU: Syntax Error: Expected a List Name (M) May indicate issue with CC sequencing.
Message ID: 0x026D000A
Subsystem: RASeq

DxC Event Codes

Troubleshooting
AFilename:
Line#:
5-99

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-100

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x026D000B 4 CAU: Syntax Error: Premature End of Source File (M) May indicate issue with CC sequencing.
Message ID: 0x026D000B
Subsystem: RASeq
Filename:
Line#:
0x026D000D 4 Instrument Computer Resource CAU: Unable to open CC sequencer data file (SE) May indicate issue with CC sequencing.
Error Message ID: 0x026D000D
Subsystem: RASeq
File Name:
0x02BC0101 5 CAU: Receive First Time Cuvette info Msg (E) Indicates time when reagent first injected into
Message ID: 0x02BC0101 specified cuvette.

Cuvette Num:
Chem Name:
0x02BC0102 5 CAU: Receive Sample Injection Notify Msg (E) Not an error, logged to track sample inject time for
Message ID: 0x02BC0102 a cuvette only.

Cuvette Num:
Chem Name:
Sample Inject Time:
0x02BC0103 5 CAU: Receive Cancel Test Msg (E) Not an error, logged to track tests canceled by RA
Message ID: 0x02BC0103 (CC) scheduler only.

Cuvette Num:
Chem Name:
0x02BC0104 5 CAU: Receive Cancel Calibration Msg (E) Not an error, logged to track calibration canceled by
Message ID: 0x02BC0104 the CC scheduler only.
A94067AC

hem Name:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC0401 5 CAU: Sending Test Ok Message (E) Not an error, logged when a complete result is sent
Message ID: 0x02BC0401 to the RA scheduler.

Cuvette Num:
Chem Name:
0x02BC0402 5 CAU: Sending Test(s) Failed Message (E) Not an error, logged when an incomplete result is
Message ID: 0x02BC0402 sent to the RA scheduler.

Cuvette Num:
Chem Name:
0x02BC0403 5 CAU: Sending Cuvette Clean/Dirty Message to (E) Not an error, logged to track whether a cuvette is
Console clean or dirty after the water blank cycle.
Message ID: 0x02BC0403
Cuvette Num:
Chem Name:
0x02BC0404 5 CAU: Sending Sample Result Message To (E) Not an error, logged to track number of results sent
Console to console.
Message ID: 0x02BC0404
Cuvette Num:
Chem Name:
0x02BC0405 5 CAU: Sending Sample Result to Data Collector (E) Not an error, logged to track the number of results
Message ID: 0x02BC0405 sent to a data collector.

Cuvette Num:
Chem Name:
0x02BC1101 4 CAU: Fail to LookUp Rxn Time (M) Problem with looking up the reaction time for a

DxC Event Codes

Troubleshooting
Message ID: 0x02BC1101 chem in the database. Sets the test to incomplete.
Check the chem database tables.
Reagent Position:
Chem Name:
5-101

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-102

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC1106 4 CAU: Fail to Read RAR F_MATRIX File (M) Fail to read the F-matrix from the SRAM. Check the
Message ID: 0x02BC1106 F-matrix in SRAM, Home the system.

0x02BC1301 4 CAU: PSM Smc Attach/Detach Error (M) Fail to attach to/detach from photometer smart
Message ID: 0x02BC1301 module. Check for loose fiber optic cables around the
photometer smart module.
Error Msg:
Errno:
0x02BC1302 4 CAU: PSM Smc Send/Receive Error (M) Problem with communication between result
Message ID: 0x02BC1302 subsystem and photometer smart module. Check for
loose fiber optic cables around the photometer smart
Error Msg: module.
Cmd[0]:
Cmd[1]:
Errno:
0x02BC1303 4 CAU: Smc Error In Response (M) Flags set in response from the PSM indicating
Message ID: 0x02BC1303 communication protocol error (bad cable or motion).
Replace fiber optic cable if problem persists.
Error Msg:
Cmd:
ErrCode:
0x02BC1304 4 CAU: Smc Receive ACK Error (M) Fail to receive acknowledgment to a command from
Message ID: 0x02BC1304 the PSM, sets test incomplete. Home instrument,
reboot if problem persists.
Error Msg:
Errno:
0x02BC1305 4 CAU: PSM Warning (M) Not a real problem, warning that the PSM reference
Message ID: 0x02BC1305 channel absorbance is too high or too low.

Error Msg:
A94067AC

ErrCode:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC1306 4 CAU: Bad PSM Command (M) Unknown PSM command, should not happen at run
Message ID: 0x02BC1306 time (Bad user input while running diagnostics.)

Error Msg:
Cmd:
0x02BC1307 4 CAU: Bad PSM Failed (M) A command to PSM failed. Check error code for root
Message ID: 0x02BC1307 cause, Home the system if problem persists.

Error Msg:
Cmd: ErrCode:
0x02BC1308 4 CAU: PSM Cmd Timed Out (M) PSM failed to return response to a command in
Message ID: 0x02BC1308 time, test incomplete. Home instrument if problem
persists.
Error Msg:
Cmd:
0x02BC1309 4 CAU: PSM Cmd Response Length Mismatched (M) PSM failed to return expected response (command
Message ID: 0x02BC1309 and response out of sync). Home instrument if problem
persists.
Error Msg:
Cmd:
Expect:
Actual:
0x02BC130A 4 CAU: Message Queue Send Failed (M) Queue of receiving task full or task not running,
Message ID: 0x02BC130A incomplete tests. Reboot if problem persists.

Msg Queue:
0x02BC1401 4 CAU: Receive Message Size MisMatched (M) Unexpected message (mismatched size) received
on queue of processing task, message ignored. Reboot

DxC Event Codes

Message ID: 0x02BC1401

Troubleshooting
if problem persists.
Expected Message Size:
Actual:
5-103

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-104

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC1402 4 CAU: Fail To Output Cuvette Binary Raw Data (M) Not a real problem for running test, fail to output
Message ID: 0x02BC1402 binary raw data to an opened data file only. Check cable
connection, disk space 9 on data collector.
Expected Message Size:
Actual:
0x02BC1403 4 CAU: Fail To Output Cuvette Ascii Raw Data (M) Not a real problem for running test, fail to output
Message ID: 0x02BC1403 ascii raw data to an opened data file only. Check cable
connection, disk space 9 on data collector.
Expected Message Size:
Actual:
0x02BC1404 4 CAU: Fail to Access Chem Database Analysis (M) Problem with accessing the analysis table for a
Table chem, test incomplete. Check chem database, reload
Message ID: 0x02BC1404 reagent.

Expected Message Size:

Actual:
0x02BC1405 4 CAU: Fail to Access Chem Database Equation (M) Problem with accessing the equation table for a
Table chem, test incomplete. Check chem database, reload
Message ID: 0x02BC1405 reagent.

Expected Message Size:

Actual:
0x02BC1406 4 CAU: Fail to Access Chem Database Error Limit (M) Problem with accessing the error limits table for a
Table chem, test incomplete. Check chem database, reload
Message ID: 0x02BC1406 reagent.

Cuvette Num:
Chem Name:
0x02BC1407 1 CAU: Fail to Calculate Blank Read Window (M) Fail to calculate blank read window for a test
Message ID: 0x02BC1407 (missing chem info or data). Check chem database,
reboot if problem persists.
A94067AC

Cuvette Num:
Chem Name:
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC1408 1 CAU: Fail to Calculate Initial Read Window (M) Fail to calculate initial read window for a test
Message ID: 0x02BC1408 (missing chem for or data) Check chem database,
reboot if problem persists.
Cuvette Num:
Chem Name:
0x02BC1409 1 CAU: Fail To Calculate RXN1 Read Window (M) Fail to calculate reaction 1 read window for a test
Message ID: 0x02BC1409 (missing chem info or data). Check chem database,
reboot if problem persists.
Cuvette Num:
Chem Name:
0x02BC140A 1 CAU: Fail to Calculate RXN2 Read Window (M) Fail to calculate reaction 2 read window for a test
Message ID: 0x02BC140A (missing chem info or data). Check chem database,
reboot if problem persists.
Cuvette Num:
Chem Name:
0x02BC140B 1 CAU: Response/Reaction Type Unknown (M) Unknown reaction or response type specified for a
Message ID: 0x02BC140B chem (should not happen). Check chem database.

Cuvette Num:
Chem Name:
0x02BC140D 1 CAU: Fail to Calculate Instrument Response (M) Fail to calculate instrument response for a test
Message ID: 0x02BC140D (missing chem info/data). Check chem database.

Cuvette Num:
Chem Name:
0x02BC140E 1 CAU: Fail to get Calibration Parameters (M) Problem with retrieving calibration results from
Message ID: 0x02BC140E reagent record, test incomplete. Check if reagent on
board, reload reagent.

DxC Event Codes

Reagent Position:

Troubleshooting
Chem Name:
5-105

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-106

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC140F 1 CAU: Calibration Model Unknown (M) Unknown calibration model specified for a chem
Message ID: 0x02BC140F (should not happen), cal failed. Check chem database.

Reagent Position:
Chem Name:
0x02BC1410 1 CAU: Fail to Calculate Sample Result (M) Fail to calculate sample result (missing data or
Message ID: 0x02BC1410 chem info). Check chem database.

Cuvette Num:
Chem Name:
0x02BC1411 4 CAU: Fail to Access Cuvette Data Structure (M) Fail to access data structure for a cuvette (cuvette
Message ID: 0x02BC1411 number out of bound, should not happen). Reboot if
problem persists.
Cuvette Num:
Chem Name:
0x02BC1412 4 CAU: Fail to Access Cuvette Sample Record (M) Fail to access sample record for a cuvette (cuvette
Message ID: 0x02BC1412 number our of bound, should not happen). Reboot if
problem persists.
Cuvette Num:
Chem Name:
0x02BC1413 4 CAU: Fail to Access Reagent Record (M) Fail to access reagent record for reagent position
Message ID: 0x02BC1413 (position number out of bound, should not happen).
Reboot if problem persists.
Cuvette Num:
Chem Name:
0x02BC1414 4 CAU: Fail to Post Message to XCOM Queue (M) Queue of external communication task full or task
Message ID: 0x02BC1414 not running. Reboot if problem persists.

Errno:
0x02BC1415 4 CAU: Fail to Get XCOM Queue ID (M) Queue of external communication task not
registered in system (should not happen, otherwise
A94067AC

Message ID: 0x02BC1415

system already stopped). Reboot.
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC1501 4 CAU: Failed To Process Cal Data (M) Inconsistent chem ID found in replicates, cal failed.
Message ID: 0x02BC1501
0x02BC1502 4 CAU: Failed To Calculate Cal Result (M) Calibration failed for a chemistry, not a real
Message ID: 0x02BC1502 problem. Check cal report for details.

Chem Name:
Rgt Pos:
Cal Model:
0x02BC1503 4 CAU: Failed To Get SPA Cal Scale Factor (M) Fail to calculate scale factor for a single-point-adjust
Message ID: 0x02BC1503 nonlinear chemistry, calibration failed. Check cal report
for details.
Chem Name:
Percent Error:
Percent Error Limit:
0x02BC1504 4 CAU: Failed To Look Up ChemDB Info (M) Fail to look up chem info in chem database, cal
Message ID: 0x02BC1504 failed. Check chem database, reload reagent.

Chem Name:
Rgt Pos:
Cal Model:
0x02BC1505 4 CAU: Nonlinear Cal Failed (M) Fail to calibrate a multi-point nonlinear chem. Check
Message ID: 0x02BC1505 cal report for details.

Chem Name:
Rgt Pos:
Cal Math Error Code:

DxC Event Codes

0x02BC1601 4 CAU: Receive Msg Length Mismatched (M) Unexpected message (mismatched length)

Troubleshooting
Message ID: 0x02BC1601 received on queue of processing task, message
ignored. Reboot if problem persists.
Error Msg: Received
5-107

Message ID:

5
 Table 5.43 Event Codes: 0x02 (Continued)
5-108

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC1602 4 CAU: Matrix Not Symmetric (M) F-Matrix read from SRAM is not symmetric, K-vector
Message ID: 0x02BC1602 calculation failed. Check F-matrix on SRAM, regenerate,
if necessary.
Error Msg:
0x02BC1603 4 CAU: Fail To Calculate chem K-Vector (M) Failed to calculate K-vector for a chem (missing
Message ID: 0x02BC1603 chem info, F-matrix not symmetrical). Check chem info
and F-matrix on SRAM.
Chem Name:
Rgt Pos:
0x02BC1604 4 CAU: Fail To Fetch ChemDB Row (M) Fail to retrieve data from the instrument chem
Message ID: 0x02BC1604 database for a chemistry. Check chem database, reload
reagent.
Lot No:
Rgt Pos:
Chem Name:
0x02BC1605 4 CAU: Fail To Generate F-Matrix (M) The F-matrix generation diagnostic procedure
Message ID: 0x02BC1605 failed, not a runtime error. Run other PHOTOMETER
SMART MODULE diagnostics to check PHOTOMETER
Error Msg: SMART MODULE, rerun F-matrix.
Cycles Remaining:
0x02BC1606 4 CAU: Wave Length Accuracy Test Failed (M) The WAVE LENGTH accuracy diagnostic procedure
Message ID: 0x02BC1606 failed (not a runtime error). Check WAVE LENGTH filters
used, recalibrate filters and retry.
Error Msg:
Cycles Remaining:
0x02BC1607 4 CAU: Fail To Send Msg To RARW (M) Results subsystem can't send message to
Message ID: 0x02BC1607 REACTION wheel subsystem to run diagnostic
procedures. STOP the instrument (Stop button) and
Error Msg: restart.
0x02BC1608 4 CAU: FMininum Eigen Value Too Small (M) Minimum Eigen value of F-matrix is too small (F-
A94067AC

Message ID: 0x02BC1608 matrix generation diagnostics failed. Run other

PHOTOMETER SMART MODULE diagnostics to check
Error Msg: PHOTOMETER SMART MODULE, rerun F-matrix.
 Table 5.43 Event Codes: 0x02 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x02BC2107 4 Failed to Initialize Photometer CAU: Failed to Initialize PSM (M) PHOTOMETER SMART MODULE initialization failed
Message ID: 0x02BC2107 during startup or homing, RA side stopped.

0x02BC2108 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (M) PHOTOMETER SMART MODULE power supply error,
Detected Message ID: 0x02BC2108 OK if recovers in subsequent cycles (minor fluctuation).
Check PHOTOMETER SMART MODULE power supply if
SM ID: problem persists.
0x02BC2201 4 Instrument Computer Error CAU: Timeout on Semtake RAR Cycle Start (M) Problem with synchronization between results
Message ID: 0x02BC2201 subsystem and RA scheduler. Reboot if problem
persists.
Errno:
0x02BC2202 4 LPIA Photometer Error CAU: Photometer Error (IM) STOP/HOME the system or reboot if problem
Message ID: 0x02BC2202 persists.

Command: Cmd String

Error Num: err code
0x02BC3108 4 Instrument Computer Resource CAU: Fail to Create RAR Manager Queue (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x02BC3108
Errno:
0x02BC3201 4 Instrument Computer Resource CAU: Fail to Create RAR Cycle Start Sem (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x02BC3201
Errno:

DxC Event Codes

Troubleshooting
5-109

5
 Event Codes: 0x03
5-110

DxC Event Codes

Troubleshooting
Table 5.44 Event Codes: 0x03

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03200001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03200001
Subsystem: rardMgr
0x03200002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03200002 console. Reboot, if necessary.

Subsystem: rardMgr
0x03200003 4 CAU: Message Queue Send Error (M) System shutdown. System busy, will try again.
Message ID: 0x03200003
Subsystem: rardMgr
0x03200004 4 Instrument Computer CAU: Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03200004
Subsystem: rardMgr
0x03200005 4 CAU: Message Queue Send Sequence Response Error (M) Communication issue between instrument and
Message ID: 0x03200005 console. Reboot, if necessary.

Subsystem: rardMgr
0x03200006 4 Failure to get ramdisk data CAU: Can't open file rard_align,dat (IM) Cannot access necessary alignment
Message ID: 0x03200006 information. Reboot.

Subsystem: rardMgr
0x03200007 2 CC Reagent Delivery Home CAU: Initialization Error (IM) System pauses CC Reagent Delivery. Motion or
Initialization Error Message ID: 0x03200007 position error occurred during reagent probe crane
homing. Home again. Check for obstruction of
Subsystem: rardMgr reagent probe and alignment issues.
0x03210001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error
A94067AC

Message ID: 0x03210001

Subsystem: rardSmc
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03210002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03210002 console. Reboot, if necessary.

Subsystem: rardSmc
0x03210003 4 CAU: Message Queue Send Error (M) System shutdown. System busy, will try again.
Message ID: 0x03210003
Subsystem: rardSmc
0x03210004 4 Smart Module Connection CAU: Msmc Attach Error (SE) System shutdown. Smart module failure
Error Message ID: 0x03210004 observed. Reboot. If failure reoccurs, replace smart
module. Contact Beckman Coulter Support Center
Subsystem: rardSmc for additional information.
0x03210006 4 Smart Module CAU: Smc Send Error (M) System shutdown. Smart module
Communication Error Message ID: 0x03210006 communication failure observed. Reboot. If failure
reoccurs, replace smart module. Contact Beckman
Subsystem: rardSmc Coulter Support Center for additional information.
0x03210007 4 Instrument Computer CAU: Message Queue Send Sequence Response Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03210007 console. Reboot, if necessary.

Subsystem: rardSmc
0x03210008 2 CAU: Async Error (M) Synchronization motion error observed.
Message ID: 0x03210008
Subsystem: rardSmc
Error:
SM ID:
Cycle No:
Id:

DxC Event Codes

Troubleshooting
0x0321000A 2 CC Reagent Mixer Speed CAU: Reagent Mixer Speed out of range (IM) System pauses CC reagent delivery. CC Reagent
Error Message ID: 0x0321000A Mixer speed error observed. Perform Mixer
diagnostics procedure from the Diagnostics menu.
Subsystem: rardSmc Failure may indicate issues with the mixer motor or
5-111

mixer speed adjustment.

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-112

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0321000B 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x0321000B receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x032A0001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x032A0001
Subsystem: rasdMgr
0x032A0002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x032A0002 console. Reboot, if necessary.

Subsystem: rasdMgr
0x032A0003 4 CAU: Message Queue Send Error (M) Communication issue between instrument and
Message ID: 0x032A0003 console. Reboot, if necessary.

Subsystem: rasdMgr
0x032A0004 4 Instrument Computer CAU: Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x032A0004
Subsystem: rasdMgr
0x032A0005 4 CAU: Message Queue Send Sequence Response Error (M) Communication issue between instrument and
Message ID: 0x032A0005 console. Reboot, if necessary.

Subsystem: rasdMgr
0x032A0006 4 Failure to get Ramdisk data CAU: Can't Open File rasd_align.dat (IM) Cannot access necessary alignment
Message ID: 0x032A0006 information. Reboot.

Subsystem: rasdMgr
0x032A0007 2 CC Sample Delivery Home CAU: Initialization Error (IM) System pauses CC sample delivery. Motion or
Initialization Error Message ID: 0x032A0007 position error occurred during sample probe crane
homing. Home again. Check for obstruction of
Subsystem: rasdMgr sample probe and alignment issues.
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x032B0001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x032B0001
Subsystem: rasdSmc
0x032B0002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x032B0002 console. Reboot, if necessary.

Subsystem: rasdSmc
0x032B0003 4 CAU: Message Queue Send Error (M) Communication issue between instrument and
Message ID: 0x032B0003 console. Reboot, if necessary.

Subsystem: rasdSmc
0x032B0004 4 Smart Module Connection CAU: Msmc Attach Error (SE) System shutdown. Smart module is unable to
Error Message ID: 0x032B0004 communicate with associated hardware. Reboot.
Consistent failures may require smart module
Subsystem: rasdSmc replacement. Check optics for connections.
0x032B0005 2 CC Obstruction Detection CAU: CC Obstruction Detection Transducer Failure (IM) CC Obstruction detection transducer is not
Transducer Failure Message ID: 0x032B0005 working correctly. Consistent issues may require
replacement of Obstruction Detection hardware.
Subsystem: rasdSmc
0x032B0006 4 Smart Module CAU: Smc Send Error (M) System shutdown. Smart module is unable to
Communication Error Message ID: 0x032B0006 communicate with associated hardware. Reboot.
Consistent failures may require smart module
Subsystem: rasdSmc replacement. Check optics for connections.
0x032B0007 4 Instrument Computer CAU: Message Queue Send Sequence Response Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x032B0007 console. Reboot, if necessary.

Subsystem: rasdSmc

DxC Event Codes

Troubleshooting
5-113

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-114

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x032B0008 2 CAU: Async Error (M) Synchronization motion error observed.
Message ID: 0x032B0008
Subsystem: rasdSmc
Error:
SM ID:
Cycle No:
ID:
0x032B0009 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x032B0009 receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x032B000B 2 CC Sample Mixer Speed CAU: Mixer speed out of range (IM) System pauses CC sample delivery. CC Sample
Error Message ID: 0x032B000B Mixer speed error observed. Perform Sample Mixer
diagnostics procedure from the Diagnostics menu.
Subsystem: rasdSmc Failure may indicate issues with the mixer motor or
mixer speed adjustment.
0x03340001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03340001
Subsystem: ppsdMgr
0x03340002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03340002 console. Reboot, if necessary.

Subsystem: ppsdMgr
0x03340003 4 Instrument Computer CAU: Message Queue Send Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03340003 console. Reboot, if necessary.

Subsystem: ppsdMgr
0x03340004 4 Instrument Computer CAU: Task spawn error (SE) System shutdown. System overloaded. Reboot.
A94067AC

Resource Error Message ID: 0x03340004

Subsystem: ppsdMgr
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03340005 4 Instrument Computer CAU: Message Queue Send Sequence Response Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03340005 console. Reboot, if necessary.

Subsystem: ppsdMgr
0x03340006 4 Failure to get Ramdisk data CAU: Cannot Open File ppsd_align.dat (IM) Cannot access necessary alignment
Message ID: 0x03340006 information. Reboot.

Subsystem: ppsdMgr
0x03350001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03350001
Subsystem: ppsdSmc
0x03350002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03350002 console. Reboot, if necessary.

Subsystem: ppsdSmc
0x03350003 4 Instrument Computer CAU: Message Queue Send Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03350003 console. Reboot, if necessary.

Subsystem: ppsdSmc
0x03350004 4 Instrument Computer CAU: Msmc Attach Error (SE) System stopped. System communication issue.
Communication Error Message ID: 0x03350004 Try homing the system. If this does not work, press
STOP and Home the system.
Subsystem: ppsdSmc
0x03350005 4 Instrument Computer CAU: Smc Receive Error (M) System stopped. System communication issue
Communication Error Message ID: 0x03350005 with MC system. Try homing the system. If this does
not work, press STOP and Home the system.
Subsystem: ppsdSmc
0x03350006 4 Instrument Computer CAU: Smc Send Error (M) System stopped. System communication issue
Communication Error with MC system. Try homing the system. If this does

DxC Event Codes

Message ID: 0x03350006

Troubleshooting
not work, press STOP and Home the system.
Subsystem: ppsdSmc
5-115

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-116

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03350007 4 Instrument Computer CAU: Smc Queue Send Sequence Response Error (M) System stopped. System communication issue
Communication Error Message ID: 0x03350007 with MC system. Try homing the system. If this does
not work, press STOP and Home the system.
Subsystem: ppsdSmc
0x03350008 2 CAU: Position Error (M) MC Sample Crane position error. Home if
Message ID: 0x03350008 necessary. May create a motion error.

Subsystem: ppsdSmc
0x03350009 2 CAU: Motion Error (E) MC Sample Crane motion error observed. Home
Message ID: 0x03350009 if necessary. May create a motion error message.

Subsystem: ppsdSmc
0x0335000A 2 MC Sample Level Sense CAU: Sample Level Sense Error (IM) MC Sample probe detected a level sense error.
error Message ID: 0x0335000A Check sample for bubbles and sample level.
Consistent failures without cause may indicate
Subsystem: ppsdSmc issues with the level sense bead, hardware, probe,
or sample crane alignment.
0x0335000B 2 Unknown probe response CAU: Unknown probe response error (IM) Generic message for unidentified motion error.
error Message ID: 0x0335000B Home the system and restart. Contact Beckman
Coulter Support Center for additional information.
Subsystem: ppsdSmc
0x0335000C 2 MC Reagent Level High CAU: Reagent too full (M) Reagent level is too high. Check specified cup for
Message ID: 0x0335000C high reagent level and bubbles. Verify that cup is
draining adequately. Consistent failures may
Subsystem: indicate faulty cup drain valves or blocked drain
Chem Name: lines. After the problem is solved, repeat the last two
samples run in the cup module.
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0335000D 2 MC Reagent Level Low CAU: Reagent too low (M) Reagent level is too low. Check if the reagent
Message ID: 0x0335000D bottle is empty or the straw is not tightly connected
to its tube. Check specified cup for low reagent level
Subsystem: and bubbles. Verify that cup is filling and draining
Chem Name: adequately. Consistent failures may indicate faulty
reagent inlet valves or blocked reagent lines. After
the problem is solved, repeat the last two samples
run in the cup module.
0x0335000E 2 CAU: Obstruction Detected (M) MC Sample Crane obstruction detection
Message ID: 0x0335000E detected a clot. When the system detects an
obstruction, run a control specimen as soon as
Subsystem: possible to make sure the probe is clear. If the
obstruction is not cleared, and you flush the probe,
run controls after the procedure. Refer to CHAPTER
5, Troubleshooting, CC Hardware Symptoms or MC
Hardware Symptoms for additional information.
0x0335000F 2 CAU: Error Clearing Obstruction (M) MC Sample Crane obstruction detection
Message ID: 0x0335000F detected a clot. Clot is unable to be cleared from MC
Sample Probe. When the system detects an
Subsystem: obstruction, run a control specimen as soon as
possible to make sure the probe is clear. If the
obstruction is not cleared, and you flush the probe,
run controls after the procedure. Refer to CHAPTER
5, Troubleshooting, CC Hardware Symptoms or MC
Hardware Symptoms for additional information.
0x03350011 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x03350011 receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: replacement of specified smart module.

DxC Event Codes

Troubleshooting
0x03350012 CAU: Asyn Error (M) Synchronization error observed.
Message ID: 0x03350012
Error: SM ID:
5-117

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-118

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03840001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03840001
Subsystem: rarwMgr
0x03840002 4 Instrument Computer CAU: Message Queue Receive Error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x03840002 console. Reboot, if necessary.

Subsystem: rarwMgr
0x03840003 4 CAU: Message Queue Send Error (M) Communication issue between instrument and
Message ID: 0x03840003 console. Reboot, if necessary.

Subsystem: rarwMgr
0x03840004 4 Instrument Computer CAU: Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03840004
Subsystem: rarwMgr
0x03840005 4 Instrument Computer CAU: Send Sequence Response Error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x03840005 console. Reboot, if necessary.

Subsystem: rarwMgr
0x03840006 4 Failure to get Ramdisk data CAU: Cannot Open File rxwhl.dat (IM) Cannot access necessary alignment
Message ID: 0x03840006 information. Reboot.

Subsystem: rarwMgr
0x03840007 4 Reaction Carousel Smart CAU: SMC Detach Error (SE) System shutdown. Reaction Carousel smart
Module Connection Error Message ID: 0x03840007 module connection error. Reboot.

Subsystem: rarwMgr
0x03840008 4 Initialization Error CAU: Initialization Error (SE) System shutdown. System cannot initialize
Message ID: 0x03840008 requested task. Reboot.

Subsystem: rarwMgr
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03850001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03850001
Subsystem: rarwSmc
0x03850002 4 Instrument Computer CAU: Message Queue Receive Error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x03850002 console. Reboot, if necessary.

Subsystem: rarwSmc
0x03850003 4 CAU: Message Queue Send Error (M) Communication issue between instrument and
Message ID: 0x03850003 console. Reboot, if necessary.

Subsystem: rarwSmc
0x03850004 4 Reaction Carousel Smart CAU: Smc Attach Error (SE) System shutdown. Reaction Carousel smart
Module Connection Error Message ID: 0x03850004 module connection error. Reboot.

Subsystem: rarwSmc
0x03850005 4 Reaction Carousel Smart CAU: Smc Receive Error (M) System shutdown. Reaction Carousel smart
Module Connection Error Message ID: 0x03850005 module communication error. Reboot.

Subsystem: rarwSmc
0x03850006 4 Reaction Carousel Smart CAU: Smc Send Error (M) System shutdown. Reaction Carousel smart
Module Connection Error Message ID: 0x03850006 module communication error. Reboot.

Subsystem: rarwSmc
0x03850007 4 Instrument Computer CAU: Cannot Send Sequence Response Error (M) Communication issue between instrument and
Communication Error Message ID: 0x03850007 console. Reboot, if necessary.

Subsystem: rarwSmc
0x03850008 4 Instrument Computer CAU: Motion Cmd Nack Error (M) Communication issue between instrument and
Communication Error console. Reboot, if necessary.

DxC Event Codes

Message ID: 0x03850008

Troubleshooting
Subsystem: rarwSmc
5-119

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-120

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03850009 2 CAU: Motion Cmd Async Error (M) Reaction carousel or cuvette wash
Message ID: 0x03850009 synchronization motion error observed.

Subsystem: rarwSmc
0x0385000A 3 CAU: Wash heater Temp Out of Range (M) Wash heater temperature is out of range.
Message ID: 0x0385000A Possible bad wash heater board. Replace if
necessary.
Subsystem: rarwSmc Error info
0x0385000B 3 CAU: Wash Heater Input Sensor Out of Range (M) Wash heater temperature for wash solution is
Message ID: 0x0385000B out of range. Consistent messages may indicate
wash heater smart module or thermister issues.
Subsystem: rarwSmc
0x0385000C 3 Cuvette wash solenoid CAU: Wash tr Solenoid Driver (M) Wash station solenoid driver (motor) error.
driver Error Message ID: 0x0385000C Consistent messages may indicate motor issues.
Replace motor if necessary.
Subsystem: rarwSmc
0x0385000D 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x0385000D receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x03860001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03860001
Subsystem: rgtwhlMgr
0x03860002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03860002 console. Reboot, if necessary.

Subsystem: rgtwhlMgr
0x03860003 4 CAU: Message Queue Send Error (M) Communication issue between instrument and
Message ID: 0x03860003 console. Reboot, if necessary.

Subsystem: rgtwhlMgr
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03860004 4 Instrument Computer CAU: Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03860004
Subsystem: rgtwhlMgr
0x03860005 4 Instrument Computer CAU: Cannot send Sequence Response Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03860005 console. Reboot, if necessary.

Subsystem: rgtwhlMgr
0x03860006 4 Failure to get Ramdisk data CAU: Cannot Open File rgtwhl.dat (IM) Cannot access necessary alignment
Message ID: 0x03860006 information. Reboot.

Subsystem: rgtwhlMgr
0x03860007 4 Reagent Carousel Smart CAU: Smc Detach Error (M) System shutdown. Reagent Carousel smart
Module Connection Error Message ID: 0x03860007 module connection error. Reboot.

Subsystem: rgtwhlMgr
0x03860008 4 CC Reagent Bar Code CAU: Smc Disconnect Error (M) System shutdown. Reagent Bar code Reader
Reader Error Message ID: 0x03860008 observed an error during system shutdown.

Subsystem: rgtwhlMgr
0x03860009 4 Instrument Computer CAU: Cannot Send Console Response (M) Communication issue between instrument and
Communication Error Message ID: 0x03860009 console. Reboot, if necessary.

Subsystem: rgtwhlMgr
0x0386000A 4 Instrument Computer CAU: Initialization Error (SE) System shutdown. System cannot initialize
Initialization Error Message ID: 0x0386000A requested task. Reboot.

Subsystem: rgtwhlMgr
0x0386000B 4 CAU: CC Owns Reagent Carousel Error (M) Reagent Carousel observed a motion error.

DxC Event Codes

Message ID: 0x0386000B

Troubleshooting
Subsystem: rgtwhlMgr
5-121

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-122

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03870001 4 Instrument Computer CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03870001
Subsystem: rgtwhlSmc
0x03870002 4 Instrument Computer CAU: Message Queue Receive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03870002 console. Reboot, if necessary.

Subsystem: rgtwhlMgr
0x03870003 4 CAU: Message Queue Send Error (M) Communication issue between instrument and
Message ID: 0x03870003 console. Reboot, if necessary.

Subsystem: rgtwhlSmc
0x03870004 4 Reagent Carousel Smart CAU: Smc Attach Error (SE) System shutdown. Reagent Carousel smart
Module Connection Error Message ID: 0x03870004 module connection error. Reboot.

Subsystem: rgtwhlSmc
0x03870005 4 Instrument Computer CAU: Smc Receive Error (M) Communication issue between instrument and
Communication Error Message ID: 0x03870005 console. Reboot, if necessary.

Subsystem: rgtwhlSmc
0x03870006 4 Reagent Carousel Smart CAU: Smc Send Error (SE) System shutdown. Reagent Carousel smart
Module Connection Error Message ID: 0x03870006 module connection error. Reboot.

Subsystem: rgtwhlSmc
0x03870007 4 Instrument Computer CAU: Cannot Send Sequence Response Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03870007 console. Reboot, if necessary.

Subsystem: rgtwhlSmc
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03870008 4 CC Reagent Barcode CAU: BCR Initialization Error (IM) System pauses bar code reading. Will pop
Initialization Error Message ID: 0x03870008 message and discontinue identifying samples by bar
coded labels. CC Reagent barcode reader did not
Subsystem: rgtwhlSmc initialize. At earliest opportunity, Home the system.
Perform Barcode Reader initialization in the
Diagnostics menu. Reboot if necessary. Failure to
initialize after system reboot may require
replacement of the barcode reader.
0x03870009 4 CC Reagent Barcode Error CAU: BCR Read Error (IM) System pauses barcode reading. Will pop
Message ID: 0x03870009 message and discontinue identifying samples by bar
coded labels. CC Reagent barcode reader
Subsystem: rgtwhlSmc experienced hardware error while reading labels. At
earliest opportunity, Home the system. Perform
Barcode Reader testing in the Diagnostics menu.
Reboot if necessary. Failure to initialize after system
reboot may require replacement of the barcode
reader.
0x0387000A 4 CC Reagent Barcode CAU: BCR Configuration Error (IM) System pauses barcode reading. Will pop
Configuration Error Message ID: 0x0387000A message and discontinue identifying samples by bar
coded labels. CC Reagent barcode reader
Subsystem: rgtwhlSmc configuration incorrect. At earliest opportunity,
Home the system. Perform Barcode Reader testing
in the Diagnostics menu. Reboot if necessary. Failure
to initialize after system reboot may require
replacement of the barcode reader. Contact
Beckman Coulter Support Center for additional
information.
0x0387000B 4 Instrument Computer CAU: Motion Cmd Nack Error (M) Communication issue between instrument and
Communication Error Message ID: 0x0387000B console. Reboot, if necessary.

DxC Event Codes

Troubleshooting
Subsystem: rgtwhlSmc
5-123

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-124

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0387000C 2 CAU: Motion Cmd Async Error (M) Refrigerator or A/B valve experienced a
Message ID: 0x0387000C synchronization motion or position error.

Subsystem: rgtwhlSmc
0x0387000D 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x0387000D receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x03880001 3 CAU: rarwHtr monitor sensor out of range (M) Reaction wheel monitor sensor (bead sensor) is
Message ID: 0x03880001 out of range high or low.

Subsystem: rarwHtr
0x03880002 3 QSPI Time Out CAU: QSPI Time Out (IM) System shutdown. Smart module is unable to
Message ID: 0x03880002 communicate with associated hardware. Reboot.
Consistent failures may require smart module
Subsystem: rarwHtr replacement.
SM ID: SM ID
0x03880003 3 CAU: rarwHtr control sensor out of range 2 (M) Reaction wheel temperature control sensor is
Message ID: 0x03880003 out of range 2 high or low.

Subsystem: rarwHtr
0x03880004 3 CAU: rarwHtr ambient sensor of range (M) Reaction wheel temperature control sensor is
Message ID: 0x03880004 out of range 2 high or low.

Subsystem: rarwHtr
0x03880005 3 CAU: rarwHtr control sensor out of range 1 (M) Reaction wheel temperature control sensor is
Message ID: 0x03880005 out of range 1 high or low.

Subsystem: rarwHtr
0x03880007 5 CAU: rarwHtr reaction wheel temp in range (E) Confirmation event for temperature check.
Message ID: 0x03880007
A94067AC

Subsystem: rarwHtr
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03880008 4 Reaction Carousel Heater CAU: rarwHtr Smc Attach Error (IM) System shutdown. Reaction Carousel Heater
Smart Module Connection Message ID: 0x03880008 smart module is unable to communicate with
Error associated hardware. Reboot. Consistent failures
Subsystem: rarwHtr may require smart module replacement. Check
optics for connections.
0x03880009 4 Instrument Computer CAU: rarwHtr msg QReceive Error (M) Communication issue between instrument and
Interprocess Error Message ID: 0x03880009 console. Reboot, if necessary.

Subsystem: rarwHtr
0x0388000A 4 CAU: rarwHtr cannot send sequence response (M) Communication issue between instrument and
Message ID: 0x0388000A console. Reboot, if necessary.

Subsystem: rarwHtr
0x0388000B 4 Instrument Computer CAU: rarwHtr motion command nack error (M) Communication issue between instrument and
Communication Error Message ID: 0x0388000B console. Reboot, if necessary.

Subsystem: rarwHtr
0x0388000C 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x0388000C receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x0388000D 4 QSPI Data Over Run CAU: QSPI Data Over Run (IM) Smart module is unable to communicate with
Message ID: 0x0388000D associated hardware. Temperature may be out of
range. Reboot. Consistent failures may require
Subsystem: rawHtr smart module replacement.
SM ID: SM ID
0x0388000E 4 QSPI Data Under Run CAU: QSPI Data Under Run (IM) Smart module is unable to communicate with
Message ID: 0x0388000E associated hardware. Temperature may be out of
range. Reboot. Consistent failures may require

DxC Event Codes

Troubleshooting
Subsystem: rawHtr smart module replacement.
SM ID: SM ID
5-125

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-126

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0388000F 4 CAU: QSPI Busy (M) Smart module is unable to communicate with
Message ID: 0x0388000F other software tasks. Reboot. Consistent failures
may require smart module replacement.
Subsystem: rawHtr
SM ID: SM ID
0x03E9000D 4 CAU: smcapi_Connection_Failed (M) May indicate issue with fiber optic board
Message ID: 0x03E9000D connections into the ICS backplane, fiber optic cable
connections, or MSMCs improperly seated onto the
Task ID: MV162(ICC) board.
0x03E9000E 4 CAU: smcapi_Disconnect_Failed (M) Check seating of all boards or replace the
Message ID: 0x03E9000E MSMCs.

Task ID:
0x03E9000F 4 CAU: smcapi_Usrpkt_Send_Err (M) Check MSMC connection into the ICC board.
Message ID: 0x03E9000F
pSmPkt Desc:
0x03E90004 4 CAU: smcapi_MSG_TOO_LARGE (M) Either:
Message ID: 0x03E90004 1. The software is bad or,
2. Memory for that task is corrupted. Do a "check
Stack" at shell window and look for overflows.
Internal diagnostic message.
0x03E90007 4 CAU: smcapi_ALREADY_CONNECTED (M) Either:
Message ID: 0x03E90007 1. The software is bad or,
2. Memory for that task is corrupted. Do a "check
Stack" at shell window and look for overflows.
Internal diagnostic message.
0x03E90011 4 Instrument Computer Error CAU: int_Sporadic_ICC_Int (IM) ICC board is unstable. Replace the ICC or ICS
Message ID: 0x03E90011 boards. Contact Beckman Coulter Support Center for
A94067AC

additional information.
Vector:
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03E90013 4 Instrument Computer Error CAU: int_ISR_Usrpkt_Free_Err (SE) System shutdown. Check MSMC connection into
Message ID: 0x03E90013 the ICC board. Reboot. Contact Beckman Coulter
Support Center for additional information.
SMC ID:
0x03E90014 4 Instrument Computer Error CAU: smcapi_CHECKMSMCDONE (SE) System shutdown. Check MSMC connection into
Message ID: 0x03E90014 the ICC board. Reboot. Contact Beckman Coulter
Support Center for additional information.
0x03E90015 4 Instrument Computer Error CAU: smcapi_MSMC0COMMLOG_ATTACH_ERR (IM) May indicate low level communication errors not
Message ID: 0x03E90015 logged into event log. Reboot if necessary. Contact
Beckman Coulter Support Center.
0x03E90016 4 Instrument Computer Error CAU: smcapi_MSMC0C1MMLOG_ATTACH_ERR (IM) May indicate low level communication errors not
Message ID: 0x03E90016 logged into event log. Reboot if necessary. Contact
Beckman Coulter Support Center.
0x03E90017 4 Instrument Computer Error CAU: smcapi_COMMTASK_QREG_ERR (IM) Issue with Event Log communication. Reboot, if
Message ID: 0x03E90017 necessary. Contact Beckman Coulter Support
Center.
0x03E90018 4 Instrument Computer Error CAU: smcapi_MSMCREBOOTING (IM) System shutdown. Check MSMC connection into
the ICC board. Reboot. Contact Beckman Coulter
Support Center for additional information.
0x03E9001A 4 CAU: smcapi_UARTDIAG_FAILED SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03E9001A Support Center. Reboot.

0x03EA0001 4 Instrument Computer CAU: pollmgr_SEM_Create_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0001 $s Support Center. Reboot.

0x03EA0002 4 Instrument Computer CAU: pollmgr_Wdog_Create_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0002 $s Support Center. Reboot.

0x03EA0003 4 CAU: S_ pollmgr_QSEND_ERR (M) Check fiber optic connections. Contact Beckman

DxC Event Codes

Troubleshooting
Message ID: 0x03EA0003 Coulter Support Center.

LoopMgr QID:
5-127

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-128

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA0004 4 Instrument Computer CAU: pollmgr_Semtake_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0004 Support Center. Reboot.

0x03EA0005 4 Instrument Computer CAU: pollmgr_Semgive_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0005 Support Center. Reboot.

Semaphore:
0x03EA0006 4 Instrument Computer CAU: pollmgr_SEM_Delete_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0006 Support Center. Reboot.

Semaphore:
0x03EA0007 4 Instrument Computer CAU: pollmgr_Taskdelay_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0007 Support Center. Reboot.

0x03EA0008 4 Instrument Computer CAU: pollmgr_Wdog_Start_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0008 Support Center. Reboot.

Wdog:
0x03EA0009 4 Instrument Computer Error CAU: Instrument Detected Power Loss (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0009 Support Center. Reboot.

0x03EA0014 4 Instrument Computer CAU: msmcld_CRSEM_CREATE_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0014 Support Center. Reboot.

0x03EA0015 4 Instrument Computer CAU: msmcld_XCRSEM_CREATE_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0015 Support Center. Reboot.

0x03EA0016 4 Instrument Computer CAU: msmcld_QTBL_CREATE_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0016 Support Center. Reboot.

Loop No:
0x03EA0019 4 Instrument Computer CAU: msmcld_SYMTBL_LKUP_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0019 Support Center. Reboot.
A94067AC

Loop No:
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA001A 4 Instrument Computer CAU: msmcld_SPAWN_LPMGR_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA001A Support Center. Reboot.

Loop No:
0x03EA001B 4 Instrument Computer CAU: msmcld_SPAWN_POLLMGR_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA001B Support Center. Reboot.

Loop No:
0x03EA001C 4 Instrument Computer CAU: msmcld_TASK_REORDER_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA001C Support Center. Reboot.

0x03EA001D 4 Instrument Computer CAU: msmcld_SPAWN_BUTTONMGR_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA001D Support Center. Reboot.

MSMC No:
0x03EA0028 4 Instrument Computer CAU: lpmgr_Q_RCV_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0028 Support Center. Reboot.

Loop Mgr Qid:

0x03EA0029 4 CAU: lpmgr_DL_Timeout (M) Check fiber optic connections. Contact Beckman
Message ID: 0x03EA0029 Coulter Support Center.

Status:
0x03EA002A 4 CAU: lpmgr_DL_Protocol_Err (M) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA002A Support Center. Reboot.

SM ID:
0x03EA002B 4 CAU: lpmgr_Bad_Poll_Rx_Len (M) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA002B Support Center. Reboot.

DxC Event Codes

Length:

Troubleshooting
0x03EA002C 4 CAU: lpmgr_Rcvd_Msg_When_Disc (M) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA002C Support Center. Reboot.
5-129

SM ID:

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-130

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA002D 4 Instrument Computer CAU: lpmgr_Unknown_Smcapi_Opcode (IM) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA002D Support Center. Reboot.

Opcode:
0x03EA002E 4 Instrument Computer CAU: lpmgr_Unknown_DL_Response (IM) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA002E Support Center. Reboot.

SM ID:
0x03EA0030 4 CAU: lpmgr_Unexpected_Bit_Set (M) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0030 Support Center. Reboot.

SM ID:
0x03EA0031 4 Instrument Computer CAU: lpmgr_Usrpkt_Send_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0031 Support Center. Reboot.

SM ID:
0x03EA003C 4 Instrument Computer CAU: int_Sporadic_Msmc_Int (IM) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA003C Support Center. Reboot.

Vector No:
0x03EA003D 4 Instrument Computer CAU: int_Isr_Qsend_Msmc_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA003D Support Center. Reboot.

SM ID:
0x03EA003E 4 Instrument Computer CAU: int_Isr_Msmc_Usrpkt_Free_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA003E Support Center. Reboot.

SM ID:
0x03EA0040 4 Instrument Computer CAU: lpmgr_Q_Rcv_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0040 Support Center. Reboot.

QID:
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA0046 4 Instrument Computer CAU: btnmgr_Intconnect_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0046 Support Center. Reboot.

PB Port#:
0x03EA0047 4 Instrument Computer CAU: btnmgr_Isrqsend_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0047 Support Center. Reboot.

0x03EA0048 4 Instrument Computer CAU: btnmgr_Usrpkt_Send_Err (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03EA0048 Support Center. Reboot.

SMC ID:
0x03EA0049 4 Instrument Computer Error CAU: btnmgr_Tsknametoid_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0049 Support Center. Reboot.

Loop Mgr#:
0x03EA004A 4 Instrument Computer Error CAU: btnmgr_Qrcv_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA004A Support Center. Reboot.

Errno:
0x03EA004B 4 CAU: btnmgr_Tasklock_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA004B failure. Contact Beckman Coulter Support Center.
Reboot.
Msmc No:
0x03EA004C 4 CAU: btnmgr_Taskunlock_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA004C failure. Contact Beckman Coulter Support Center.
Reboot.
Msmc No:
0x03EA004D 4 CAU: btnmgr_CR_Semtake_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA004D failure. Contact Beckman Coulter Support Center.
Reboot.

DxC Event Codes

CR Semaphore:

Troubleshooting
0x03EA004E 4 CAU: btnmgr_XCR_Semtake_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA004E failure. Contact Beckman Coulter Support Center.
Reboot.
5-131

XCR Semaphoree:

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-132

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA004F 4 Instrument Computer Error CAU: btnmgr_CR_Semgive_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA004F Support Center. Reboot.

CR Semaphore:
0x03EA0050 4 Instrument Computer Error CAU: btnmgr_XCR_Semgive_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0050 Support Center. Reboot.

XCR Semaphore:
0x03EA0051 4 CAU: btnmgr_Tsksuspnd_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA0051 failure. Contact Beckman Coulter Support Center.
Reboot.
Task Id:
0x03EA0052 4 CAU: btnmgr_Tskresume_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA0052 failure. Contact Beckman Coulter Support Center.
Reboot.
Task Id:
0x03EA0064 4 Instrument Computer CAU: bcrmgr_Qrcv_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0064 Support Center. Reboot.

Q Id:
0x03EA0065 4 CAU: bcrmgr_Read_Err (M) Barcode reader not responding. May indicate
Message ID: 0x03EA0065 more severe system issues. If consistent, contact
Beckman Coulter Support Center. Reboot.
Subsystem Id:
0x03EA0066 4 Instrument Computer CAU: bcrmgr_Usrpktsend_Err (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03EA0066 Support Center. Reboot.

Status:
0x03EA0067 4 CAU: bcrmgr_Bcrconfig_Err (M) Barcode reader not responding. May indicate
Message ID: 0x03EA0067 more severe system issues. If consistent, contact
Beckman Coulter Support Center. Reboot.
SMC ID:
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA0068 4 CAU: bcrmgr_Tycoopen_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA0068 failure. Contact Beckman Coulter Support Center.
Reboot.
MSMC#:
0x03EA0069 4 CAU: bcrmgr_loctl_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA0069 failure. Contact Beckman Coulter Support Center.
Reboot.
octl Status:
0x03EA006A 4 CAU: bcrmgr_Write_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA006A failure. Contact Beckman Coulter Support Center.
Reboot.
Write Status:
0x03EA006B 4 CAU: bcrmgr_Timeout_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA006B failure. Contact Beckman Coulter Support Center.
Reboot.
File Description:
0x03EA006C 4 CAU: bcrmgr_Select_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA006C failure. Contact Beckman Coulter Support Center.
Reboot.
Trigg Or Int:
0x03EA006D 4 CAU: bcrmgr_Bad_Opcode_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA006D failure. Contact Beckman Coulter Support Center.
Reboot.
Opcode:
0x03EA006E 4 CAU: bcrmgr_Fdisset_Err (M) Not initially an issue but may develop into a large
Message ID: 0x03EA006E failure. Contact Beckman Coulter Support Center.
Reboot.
SMC ID:
0x03EA006F 4 CAU: S_bcrmgr_BAD_OPCODE_ERR (M) Not initially an issue but may develop into a large
failure. Contact Beckman Coulter Support Center.

DxC Event Codes

Troubleshooting
Reboot.
0x03EA0070 4 Instrument Computer Error CAU: btnmgr_Intconnect_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0070 Support Center. Reboot.
5-133

Port:

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-134

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA0072 4 Instrument Computer Error CAU: btnmgr_Usrpkt_Send_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0072 Support Center. Reboot.

SMC ID:
0x03EA0073 4 Instrument Computer Error CAU: btnmgr_Tsknametoid_Err (SE) System shutdown. Contact Beckman Coulter
Message ID: 0x03EA0073 Support Center. Reboot.

Loop Num:
0x03EA0074 4 Instrument Computer CAU: btnmgr_QRcv_Err (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x03EA0074 console. Reboot, if necessary.

Vx Works errno:
0x03EA0075 4 CAU: btnmgr_Tasklock_Err (M) Communication issue between instrument and
Message ID: 0x03EA0075 console. Reboot, if necessary.

Msmc:
0x03EA0076 4 CAU: btnmgr_Taskunlock_Err (M) Communication issue between instrument and
Message ID: 0x03EA0076 console. Reboot, if necessary.

Msmc:
0x03EA0077 4 CAU: btnmgr_CR_Semtake_Err (M) Communication issue between instrument and
Message ID: 0x03EA0077 console. Reboot, if necessary.

CR Semaphore:
0x03EA0078 4 CAU: btnmgr_XCR_Semtake_Err (M) Communication issue between instrument and
Message ID: 0x03EA0078 console. Reboot, if necessary.

Semaphore:
0x03EA0079 4 Instrument Computer CAU: btnmgr_CR_Semgive_Err (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03EA0079
Semaphore:
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03EA007A 4 Instrument Computer CAU: btnmgr_XCR_SEMGIVE_ERR (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03EA007A
XCR Semaphore:
0x03EA007B 4 CAU: S_btnmgr_TSKSUSPND_ERR (M) Communication issue between instrument and
Message ID: 0x03EA007B console. Reboot, if necessary.

Task ID to Suspend:
0x03EA007C 4 CAU: S_btnmgr_TSKRESUME_ERR (M) Communication issue between instrument and
Message ID: 0x03EA007C console. Reboot, if necessary.

Task ID to Resume:
0x03EA0100 4 Instrument Computer CAU: S_bcrmgr_Qrcv_Err (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x03EA0100 console. Reboot, if necessary.

BCRMGR Q ID:
0x03EA0101 4 CAU: bcrmgr_Read_Err (M) Communication issue between instrument and
Message ID: 0x03EA0101 console. Reboot, if necessary.

Subsystem:
0x03EA0102 4 Instrument Computer CAU: bcrmgr_Usrpktsend_Err (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x03EA0102 console. Reboot, if necessary.

Status:
0x03F20001 4 Instrument Computer CAU: xcomclnt_SEMBCREATE_ERR (SE) System shutdown. System overloaded. Reboot.
Resource Error Message ID: 0x03F20001
0x03F20003 4 Instrument Computer CAU: xcomclnt_SEMTAKE_BAD_SEMID_ERR (SE) System shutdown. Contact Beckman Coulter
Interprocess Error Message ID: 0x03F20003 Support Center. Reboot.

DxC Event Codes

SEMID:

Troubleshooting
0x03F20004 4 Instrument Computer Error CAU: xcomclnt_BAD_HOST_TABLE (SE) System shutdown. Unable to locate IP address.
Message ID: 0x03F20004 Contact Beckman Coulter Support Center. Reboot.
5-135

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-136

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F20005 4 Instrument Computer CAU: xcomclnt_Q_CREATE_ERR (SE) System shutdown. Contact Beckman Coulter
Resource Error Message ID: 0x03F20005 Support Center. Reboot.

0x03F20007 4 Instrument Computer CAU: xcomclnt_SOCKET_CREATE_ERR (IM) Unable to establish communication between
Resource Error Message ID: 0x03F20007 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F20008 4 Instrument Computer CAU: xcomclnt_SOCKIPT_MAXSNDBUF_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F20008 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F20009 4 Instrument Computer CAU: xcomclnt_SOCKIPT_MAXRCVBUF_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F20009 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2000A 4 Instrument Computer CAU: xcomclnt_BIND_SOCKET_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F2000A system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2000D 4 CAU: xcomclnt_CONNECT_MPC_ERR (M) Unable to establish communication between
Message ID: 0x03F2000D system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2000E 4 Instrument Computer CAU: xcomclnt_IOCTL_NON_BLOCK_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F2000E system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2000F 4 Instrument Computer Error CAU: xcomclnt_SOCKOPT_LINGER_ERR (SE) Unable to establish communication between
Message ID: 0x03F2000F system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F20010 4 CAU: xcomclnt_MSGBUF_MALLOC_ERR (SE) Unable to establish communication between
Message ID: 0x03F20010 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F20012 4 Instrument Computer CAU: xcomclnt_CAU_ALIVE_SPAWN_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F20012 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
A94067AC
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F20014 4 CAU: xcomclnt_MSGQRCV_ERR (M) Possible memory corruption. Contact Beckman
Message ID: 0x03F20014 Coulter Support Center. Reboot.

0x03F20016 4 Instrument Computer CAU: xcomclnt_SELECT_WRITE_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F20016 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F20018 4 Instrument Computer CAU: xcomclnt_SOCKET_WRITE_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F20018 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F20019 4 CAU: xcomclnt_MPC_CLOSED_CONNCT_ERR (M) Experiencing communication issues between
Message ID: 0x03F20019 system and console. Reboot and try again. Contact
Beckman Coulter Support Center.
0x03F2001A 4 CAU: xcomclnt_INCOMPLETE_SOCKWRITE_ERR (M) Experiencing communication issues between
Message ID: 0x03F2001A system and console. Reboot and try again. If
consistent, check network connections, console and
ICC connections. Contact Beckman Coulter Support
Center.
0x03F2001B 4 Instrument Computer CAU: xcomclnt_TASKDELAY_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F2001B system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2001C 4 Instrument Computer CAU: xcomclnt_GENALIVE_QCREATE_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F2001C system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2001D 4 Instrument Computer CAU: S_xcomclnt_GENALIVE_TASKDELAY_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F2001D system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F2001E 4 Instrument Computer CAU: S_xcomclnt_SIGNAL_SIGTERM_ERR (SE) Unable to establish communication between
Communication Error system and console. Power off and try again.

DxC Event Codes

Troubleshooting
Message ID: 0x03F2001E
Contact Beckman Coulter Support Center.
0x03F2001F 4 Instrument Computer CAU: S_xcomclnt_SIGNAL_SIGHUP_ERR (SE) Unable to establish communication between
Communication Error Message ID: 0x03F2001F system and console. Power off and try again.
5-137

Contact Beckman Coulter Support Center.

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-138

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F30001 4 Instrument Computer CAU: xcomsrvr_SEMBCREATE_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F30001 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30002 4 CAU: xcomsrvr_SRVR_ALREADY_RUNNING_ERR (M) Unable to establish communication between
Message ID: 0x03F30002 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
Semaphore ID:
0x03F30003 4 Instrument Computer CAU: xcomsrvr_SEMTAKE_BAD_SEMID_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F30003 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
Semaphore ID:
0x03F30004 4 CAU: xcomsrvr_FOPEN_DUMPFILE_ERR (M) Unable to establish communication between
Message ID: 0x03F30004 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30005 4 CAU: xcomsrvr_BAD_RTTABLE_INIT_ERR (M) Unable to establish communication between
Message ID: 0x03F30005 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30006 4 CAU: xcomsrvr_TOOMANY_QS_FOR_MSG_ID (M) Unable to establish communication between
Message ID: 0x03F30006 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
SUBSYS ID:
0x03F30007 4 Instrument Computer CAU: xcomsrvr_SOCKET_CREATE_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F30007 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30009 4 Instrument Computer CAU: xcomsrvr_SOCKOPT_REUSEADDR_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F30009 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
SERVERFD:
0x03F3000A 4 Instrument Computer CAU: xcomsrvr_IOCTL_NON_BLOCK_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F3000A system and console. Power off and try again.
Contact Beckman Coulter Support Center.
A94067AC

SERVERFD:
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F3000B 4 Instrument Computer CAU: xcomsrvr_SOCKOPT_LINGER_OFF_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F3000B system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F3000C 4 Instrument Computer CAU: xcomsrvr_SOCKOPT_MAXSNDBUF_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F3000C system and console. Power off and try again.
Contact Beckman Coulter Support Center.
SERVERFD:
0x03F3000D 4 Instrument Computer CAU: xcomsrvr_SOCKIPT_MAXRCVBUF_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F3000D system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F3000E 4 Instrument Computer CAU: S_xcomsrvr_BIND_SOCKET_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F3000E system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F3000F 5 CAU: xcomsrvr_SOCKET_BINDED_EVT (E) Acknowledgment of communication between
Message ID: 0x03F3000F instrument and console.

0x03F30010 4 Instrument Computer CAU: xcomsrvr_LISTEN_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F30010 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30011 5 CAU: xcomsrvr_LISTEN_EVT (E) Acknowledgment of communication between
Message ID: 0x03F30011 instrument and console.

0x03F30012 4 Instrument Computer CAU: xcomsrvr_ACCEPT_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F30012 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30013 4 Instrument Computer CAU: xcomsrvr_MPCALIVE_WDOG_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F30013 system and console. Power off and try again.
Contact Beckman Coulter Support Center.

DxC Event Codes

Troubleshooting
0x03F30014 5 CAU: xcomsrvr_ACCEPT_OK_EVT (E) Acknowledgment of communication between
Message ID: 0x03F30014 instrument and console.

0x03F30015 4 Instrument Computer CAU: xcomsrvr_MALLOC_CNCTBUF_ERR (SE) Memory issue. Reboot. Contact Beckman
5-139

Resource Error Message ID: 0x03F30015 Coulter Support Center for additional information.

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-140

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F30016 4 Instrument Computer CAU: xcomsrvr_IOCTL_FIONREAD_ERR (SE) Unable to establish communication between
Resource Error Message ID: 0x03F30016 system and console. Power off and try again.
Contact Beckman Coulter Support Center.
0x03F30017 4 CAU: xcomsrvr_MPC_CNCT_LOST_ERR (M) Unable to establish communication between
Message ID: 0x03F30017 system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F30018 4 CAU: xcomsrvr_BAD_MESSAGE_ERR (M) Unable to establish communication between
Message ID: 0x03F30018 system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F3001A 4 CAU: xcomsrvr_HDR_READ_FAILED_ERR (M) Unable to establish communication between
Message ID: 0x03F3001A system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F3001B 4 CAU: xcomsrvr_WDOG_CANCEL_ERR (M) Possible memory issue. Power off and try again.
Message ID: 0x03F3001B Check connections between console and
instrument. If consistent, contact Beckman Coulter
Support Center.
0x03F3001C 4 CAU: xcomsrvr_WDOG_START_ERR (M) Possible memory issue. Power off and try again.
Message ID: 0x03F3001C Check connections between console and
instrument. If consistent, contact Beckman Coulter
TIMEOUT VALUE: Support Center.
0x03F3001D 4 Instrument Computer CAU: xcomsrvr_MALLOC_BUF_ERR (M) Possible memory issue. Power off and try again.
Resource Error Message ID: 0x03F3001D Check connections between console and
instrument. If consistent, contact Beckman Coulter
Support Center.
A94067AC

0x03F3001E 5 CAU: xcomsrvr_MSG_RECVD_EVT (E) Acknowledgment of communication between

Message ID: 0x03F3001E instrument and console.
 Table 5.44 Event Codes: 0x03 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F3001F 4 CAU: xcomsrvr_MSG_READ_ERR (M) Unable to establish communication between
Message ID: 0x03F3001F system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F30021 5 CAU: xcomsrvr_GOT_CONTROL_MSG_EVT (E) Acknowledgment of communication between
Message ID: 0x03F30021 instrument and console.

0x03F30022 4 CAU: xcomsrvr_BAD_MUDD_ID_ERR (M) Incompatible software.

Message ID: 0x03F30022
0x03F30023 4 CAU: xcomsrvr_SUBSYS_GETQ_ERR (M) Possible memory issue. Power off and try again.
Message ID: 0x03F30023 Check connections between console and
instrument. If consistent, contact Beckman Coulter
Support Center.
0x03F30025 4 Instrument Computer CAU: xcomsrvr_TASKPRIGET_ERR (SE) Possible memory issue. Power off and try again.
Interprocess Error Message ID: 0x03F30025 Check connections between console and
instrument. If consistent, contact Beckman Coulter
Support Center.
0x03F30026 4 Instrument Computer CAU: xcomsrvr_TASKSPAWN_ERR (SE) Possible memory issue. Power off and try again.
Interprocess Error Message ID: 0x03F30026 Check connections between console and
instrument. If consistent, contact Beckman Coulter
ADDRESS OF CampOnQueue: Support Center.
0x03F30027 4 CAU: xcomsrvt_MSGQSEND_ERR (M) Communication issue. Reboot and try again. If
Message ID: 0x03F30027 consistent, contact Beckman Coulter Support
Center.
0x03F30028 4 CAU: xcomsrvt_NOSUBSYS_FOR_MSGID (M) Incompatible software.
Message ID: 0x03F30028

DxC Event Codes

Troubleshooting
0x03F30029 4 CAU: xcomsrvt_WDOG_DELETE_ERR (IM) Possible memory issue. Power off and try again.
Message ID: 0x03F30029 Check connections between console and
instrument. If consistent, contact Beckman Coulter
WDOGID: Support Center.
5-141

5
 Table 5.44 Event Codes: 0x03 (Continued)
5-142

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x03F3002A 4 CAU: xcomsrvt_SEMGIVE_ERR (IM) Possible memory issue. Power off and try again.
Message ID: 0x03F3002A Check connections between console and
instrument. If consistent, contact Beckman Coulter
SEMID: Support Center.
0x03F3002B 4 CAU: xcomsrvt_TASK_DELETE_ERR (IM) Possible memory issue. Power off and try again.
Message ID: 0x03F3002B Check connections between console and
instrument. If consistent, contact Beckman Coulter
SEMID: Support Center.
0x03F3002D 4 CAU: xcomsrvt_RESTOR_INITIALIZE_ERR (M) Unable to establish communication between
Message ID: 0x03F3002D system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F3002F 4 Instrument Computer CAU: xcomsrvt_SIGNAL_SIGTERM_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F3002F system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F30030 4 Instrument Computer CAU: xcomsrvt_SIGNAL_SIGHUP_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F30030 system and console. Power off and try again. Check
connections between console and instrument. If
consistent, contact Beckman Coulter Support
Center.
0x03F30032 4 Instrument Computer CAU: xcomsrvt_CAMPONLIMIT_ERR (SE) Unable to establish communication between
Interprocess Error Message ID: 0x03F30032 system and console. Power off and try again. Check
connections between console and instrument. If
Q Id: consistent, contact Beckman Coulter Support
Center.
A94067AC
 Event Codes: 0x04
A94067AC

Table 5.45 Event Codes: 0x04

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B00002 4 Instrument Computer Resource Error CAU: Watchdog Timer Create Error (SE) System shutdown. System overloaded.
Message ID: 0x04B00002 Reboot.

0x04B00003 4 Instrument Computer Resource Error CAU: Sequence Watchdog Start Error (SE) System shutdown. System overloaded.
Message ID: 0x04B00003 Reboot.

0x04B00004 4 Instrument Computer Interprocess Error CAU: Sequence Completion Queue Send Error (SE) Communication issue between instrument
Message ID: 0x04B00004 and console. Reboot, if necessary.

0x04B00005 4 Instrument Computer Resource Error CAU: Message Queue Send Error (IM) System shutdown. System overloaded.
Message ID: 0x04B00005 Reboot.

0x04B10001 4 Instrument Computer Interprocess Error CAU: Auto-Prime Queue Receive Error (SE) Communication issue between instrument
Message ID: 0x04B10001 and console. Reboot, if necessary.

0x04B10002 4 Instrument Computer Resource Error CAU: Auto-Prime Queue Create Error (SE) System shutdown. System overloaded.
Message ID: 0x04B10002 Reboot.

0x04B10004 4 Instrument Computer Interprocess Error CAU: Auto-Prime Queue Send Error (SE) Communication issue between instrument
Message ID: 0x04B10004 and console. Reboot, if necessary.

0x04B10007 4 Instrument Computer Resource Error CAU: Watchdog Create Error (IM) System shutdown. System overloaded.
Message ID: 0x04B10007 Reboot.

0x04B20001 4 Instrument Computer Communication CAU: Module Timeout Error (IM) Smart module communication issue. No
Error Message ID: 0x04B20001 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:

DxC Event Codes

Troubleshooting
Offset:
5-143

5
 Table 5.45 Event Codes: 0x04 (Continued)
5-144

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B20002 4 Instrument Computer Communication CAU: Module Completion Error (IM) Smart module communication issue. No
Error Message ID: 0x04B20002 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20003 4 Instrument Computer Communication CAU: Module Received A Bad Command (IM) Smart module communication issue. No
Error Message ID: 0x04B20003 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20004 4 Instrument Computer Communication CAU: MSMC Error Communicating With Module (IM) Smart module communication issue. No
Error Message ID: 0x04B20004 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20005 4 Instrument Computer Communication CAU: MSMC Error Communicating With Module (IM) Smart module communication issue. No
Error Message ID: 0x04B20005 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
A94067AC
 Table 5.45 Event Codes: 0x04 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B20006 4 Instrument Computer Communication CAU: MSMC Error Communicating With Module (IM) Smart module communication issue. No
Error Message ID: 0x04B20006 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20007 4 Instrument Computer Communication CAU: SMC Application Error (IM) Smart module communication issue. No
Error Message ID: 0x04B20007 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20008 4 Instrument Computer Communication CAU: SMC Loop Timeout Error (IM) Smart module communication issue. No
Error Message ID: 0x04B20008 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20009 4 Instrument Computer Communication CAU: SMC Unknown Opcode Error (IM) Smart module communication issue. No
Error Message ID: 0x04B20009 response received from the MC smart module.
Home the system and restart. Reboot, if necessary.
Module ID:
Sequence ID:
Cycle No:

DxC Event Codes

Troubleshooting
Offset:
5-145

5
 Table 5.45 Event Codes: 0x04 (Continued)
5-146

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B20010 4 Instrument Computer Communication CAU: Queue Receive Error (IM) Internal communication issue. Reboot, if
Error Message ID: 0x04B20010 necessary.

Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20011 4 Instrument Computer Communication CAU: Queue Send Error (IM) Internal communication issue. Reboot, if
Error Message ID: 0x04B20011 necessary.

Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20012 2 Instrument Computer Communication CAU: Crane Response Error (IM) Motion Error observed. Home the system and
Error Message ID: 0x04B20012 restart. Check for obstructions. Reboot, if
necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20013 2 Instrument Computer Communication CAU: Probe Response Error (IM) Motion Error observed. Home the system and
Error Message ID: 0x04B20013 restart. Check for obstructions. Reboot, if
necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
A94067AC
 Table 5.45 Event Codes: 0x04 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B20014 2 Instrument Computer Communication CAU: Syringe Response Error (IM) Motion Error observed. Home the system and
Error Message ID: 0x04B20014 restart. Check for obstructions. Reboot, if
necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20015 2 Syringe Valve Error CAU: Syringe Valve Response Error (IM) Motion Error observed. Home the system and
Message ID: 0x04B20015 restart. Check for obstructions. Reboot, if
necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20016 4 Instrument Computer Communication CAU: Sample Wheel Response Error (IM) Motion Error observed. Home the system and
Error Message ID: 0x04B20016 restart. Check for obstructions. Reboot, if
necessary.
Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20017 4 Instrument Computer Interprocess Error CAU: Sample Wheel Semaphore Take Error (IM) Sample Wheel is unavailable to perform
Message ID: 0x04B20017 requested task. Refer to event log for any related
errors.
Module ID:
Sequence ID:
Cycle No:

DxC Event Codes

Troubleshooting
Offset:
5-147

5
 Table 5.45 Event Codes: 0x04 (Continued)
5-148

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B20018 4 Instrument Computer Interprocess Error CAU: Sample Wheel Semaphore Give Error (IM) Internal communication issue. Reboot, if
Message ID: 0x04B20018 necessary.

Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B20019 4 Instrument Computer Communication CAU: SMC Send Error (IM) Internal communication issue. Reboot, if
Error Message ID: 0x04B20019 necessary.

Module ID:
Sequence ID:
Cycle No:
Offset:
0x04B2001D 4 CAU: Reagent Level Sense Error (IM) Reagent Level Sense Error observed for
Message ID: 0x04B2001D specified sample. Check reagent cartridge for
bubbles. Verify level sense functions on reagent
Chem ID: probes.
0x04B20021 2 Instrument Computer Error CAU: MC Crane Timeout (IM) Internal communication issue. Reboot, if
Message ID: 0x04B20021 necessary.

0x04B20022 2 Instrument Computer Error CAU: MC Syringe Timeout (IM) Internal communication issue. Reboot, if
Message ID: 0x04B20022 necessary.

0x04B30001 4 CAU: Queue Receive Error (IM) Internal communication issue. Reboot, if
Message ID: 0x04B30001 necessary.

0x04B30002 4 Instrument Computer Interprocess Error CAU: Queue Send Error (IM) Internal communication issue. Reboot, if
Message ID: 0x04B30002 necessary.

0x04B30003 4 Instrument Computer Resource Error CAU: Queue Create Error (SE) Internal communication issue. Reboot, if
A94067AC

Message ID: 0x04B30003 necessary.

 Table 5.45 Event Codes: 0x04 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B3000A 3 CAU: MC Sample Level Sense Failure (IM) MC status is stopped. System observed two
Message ID: 0x04B3000A MC Sample Level Sense Errors. Check level sense
hardware. Reboot if necessary.
0x04B3000E 4 Instrument Computer Resource Error CAU: Malloc Error (SE) System shutdown. System overloaded.
Message ID: 0x04B3000E Reboot.

0x04B30012 4 Instrument Computer Resource Error CAU: Semaphore Give Error (IM) System shutdown. System overloaded.
Message ID: 0x4B30012 Reboot.

Subsystem:
0x04B30016 4 Too Many Tubes Not Venting Correctly. CAU: MC Sample Probe disabled due to too (IM) Check thick stopper cap piercing blades,
Sampling For the MC Probe Will Be many excess vacuum/pressure errors. mechanism, lubricants.
Stopped. Message ID: 0x04B30016
0x04B30017 4 ISE Reagent Level High CAU: ISE Reagent too full (IM) ISE module may be out of alignment. Raise the
Message ID: 0x4B30017 ISE module and lower it securely into place.

Subsystem: If error continues, perform MC Probe Rotary to EIC

and the MC Probe EIC Height alignments
alignments.
0x04B30018 4 ISE Reagent Level Low CAU: ISE Reagent too low (IM) ISE Buffer may be empty. Check ISE Buffer
Message ID: 0x04B30018 level.
ISE module may be out of alignment. Raise the ISE
module and lower it securely into place.
If error continues, perform MC Probe Rotary to EIC
and the MC Probe EIC Height alignments.
0x04B40003 4 Instrument Computer Resource Error CAU: Queue Create Error (SE) System shutdown. System overloaded.
Message ID: 0x04B40003 Reboot.

0x04B40004 4 Instrument Computer Interprocess Error CAU: Queue Receive Error (SE) System shutdown. Internal communication

DxC Event Codes

Troubleshooting
Message ID: 0x04B40004 issue. Reboot, if necessary.

0x04B40005 4 Instrument Computer Interprocess Error CAU: Queue Send Error (SE) System shutdown. Internal communication
Message ID: 0x04B40005 issue. Reboot, if necessary.
5-149

5
 Table 5.45 Event Codes: 0x04 (Continued)
5-150

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x04B4000A 4 Instrument Computer Resource Error CAU: Task Spawn Error (SE) System shutdown. System overloaded.
Message ID: 0x04B4000A Reboot.

0x04B70009 4 Instrument Computer Resource Error CAU: Result Calibration Queue Send Error (IM) System shutdown. System overloaded.
Message ID: 0x04B70009 Reboot.

0x04B7000B 4 Instrument Computer Resource Error CAU: Result Malloc Error (IM) System shutdown. System overloaded.
Message ID: 0x04B7000B Reboot.

Event Codes: 0x05

Table 5.46 Event Codes: 0x05

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05150001 3 module_id Module Power CAU: Module Vcc out of range (IM) System pauses. +5 Volt power for specified module
Failure Message ID: 0x05150001 is out of range. Contact Beckman Coulter Support
Center.
Module: module_id
0x05150002 3 module_id Module Power CAU: Module -5V power out of range (IM) MC pauses. -5 Volt power for specified module is out
Failure Message ID: 0x05150002 of range. Contact Beckman Coulter Support Center.

Module: module_id
0x05150003 3 module_id Module Power CAU: Module +15V power out of range (IM) MC pauses. +15 Volt power for specified module is
Failure Message ID: 0x05150003 out of range. Contact Beckman Coulter Support Center.

Module: module_id
0x05150004 4 CAU: Module Valve either short or Open Connection (M) Specified module has a short or an open connection
Message ID: 0x05150004 for the drain valve. Check valve and replace if
necessary.
Module: module_id
A94067AC
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05150005 4 Unable to send command to CAU: Unable to send command to Module Message (SE) System shutdown. Communication issue with
module_id Module ID: 0x05150005 specified module. Reboot.
Module: module_id
0x05150006 4 module_id Module Operating CAU: Module Operating System Error (SE) System shutdown. Operating system not
System Error Message ID: 0x05150006 functioning for specified module. Reboot.

Module: module_id
0x05150007 4 module_id Module unable to CAU: Module unable to initialize (SE) System shutdown. Specified module unable to
initialize Message ID: 0x05150007 initialize. Reboot.

Module: module_id
0x05150008 4 module_id Module Software CAU: Module Software Device Error (SE) System shutdown. Specified module has
Device Error Message ID: 0x05150008 unspecified device error.

Module: module_id
0x05150009 4 module_id Module Lamp CAU: Module Lamp voltage out of range (IM) Specified module has possible burned out lamp.
Failure Message ID: 0x05150009 Replace lamp.

Module: module_id
0x0515000A 4 module_id Module Lamp CAU: Module current out of range (IM) Specified module has possible burned out lamp.
Failure Message ID: 0x0515000A Replace lamp.

Module: module_id
0x0515000B 3 module_id Module CAU: Module Temperature Error (IM) Specified module detected a temperature error.
Temperature Error Message ID: 0x0515000B May indicate issues with the cup heater.

Module: module_id
0x0515000C 4 CAU: GLU Module ADC Failure channel 0 (M) GLUCm module channel is not functioning. Sample
Message ID: 0x0515000C results are suppressed and flagged on report. Verify

DxC Event Codes

Troubleshooting
GLUCm hardware.
0x0515000D 4 CAU: GLU Module ADC Failure channel 2, 550 mV (M) GLUCm module channel is not functioning. Sample
reference results are suppressed and flagged on report. Verify
GLUCm hardware.
5-151

Message ID: 0x0515000D

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-152

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0515000E 4 CAU: GLU Module ADC Failure channel 4, (M) GLUCm module channel is not functioning. Sample
conductance results are suppressed and flagged on report. Verify
Message ID: 0x0515000E GLUCm hardware.

0x0515000F 4 CAU: Module ADC Failure channel 0 (M) Specified module channel is not functioning.
Message ID: 0x0515000F Sample results are suppressed and flagged on report.
Verify module lamp hardware.
Module: module_id
0x05150010 4 CAU: Module ADC Failure channel 4 (M) Specified module channel is not functioning.
Message ID: 0x05150010 Sample results are suppressed and flagged on report.
Verify module lamp hardware.
Module: module_id
0x05150011 4 CAU: Module ADC Failure channel 5 (M) Specified module channel is not functioning.
Message ID: 0x05150011 Sample results are suppressed and flagged on report.
Verify module lamp hardware.
Module: module_id
0x05150012 3 ISE Module Vcc out of range CAU: ISE Module Vcc out of range (IM) System pauses. +5 Volt power for specified module
Message ID: 0x05150012 is out of range. Contact Beckman Coulter Support
Center.
0x05150013 3 ISE Module bulk power out of CAU: ISE Module bulk power out of range (IM) MC pauses. ISE bulk power is out of range. Contact
range Message ID: 0x05150013 Beckman Coulter Support Center for additional
information.
0x05150014 3 ISE Module current out of range CAU: ISE Module Current out of range (IM) MC pauses. ISE current is out of range. Contact
Message ID: 0x05150014 Beckman Coulter Support Center for additional
information.
0x05150015 3 ISE Module -5V out of range CAU: ISE Module -5V power out of range (IM) MC pauses. -5 Volt power for specified module is out
Message ID: 0x05150015 of range. Contact Beckman Coulter Support Center.

0x05150016 3 ISE Module +15V out of range CAU: ISE Module +15V power out of range (IM) MC pauses. +15 Volt power for specified module is
Message ID: 0x05150016 out of range. Contact Beckman Coulter Support Center.

0x05150017 3 ISE Module -15V out of range CAU: ISE Module-15V power out of range (IM) MC pauses. -15 Volt power for specified module is
A94067AC

Message ID: 0x05150017 out of range. Contact Beckman Coulter Support Center.
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05150018 4 ISE Valve Connection Failure CAU: ISE Module Valve either short or open (IM) ISE valve not drawing the correct amount of power.
connection Verify proper valve functions.
Message ID: 0x05150018
0x05150019 1 ISE Ratio Pump Not Home CAU: ISE Ratio Pump Not Home (IM) MC pauses. ISE Ration Pump is not homing
Message ID: 0x05150019 correctly. Verify ration pump functions by homing and
priming system.
0x0515001A 1 CAU: ADC for Channel 0, CO2 out of range (M) Specified module channel is not functioning.
Message ID: 0x0515001A Sample results are suppressed and flagged on report.
Verify module lamp hardware.
0x0515001B 1 CAU: ADC for Channel 1, Na out of range (M) Specified module channel is not functioning.
Message ID: 0x0515001B Sample results are suppressed and flagged on report.
Verify module lamp hardware.
0x0515001C 1 CAU: ADC for Channel 2, K out of range (M) Specified module channel is not functioning.
Message ID: 0x0515001C Sample results are suppressed and flagged on report.
Verify module lamp hardware.
0x0515001D 1 CAU: ADC for Channel 3, Cl out of range (M) Specified module channel is not functioning.
Message ID: 0x0515001D Sample results are suppressed and flagged on report.
Verify module lamp hardware.
0x0515001E 1 CAU: ADC for Channel 4, Ca out of range (M) Specified module channel is not functioning.
Message ID: 0x0515001E Sample results are suppressed and flagged on report.
Verify module lamp hardware.
0x0515001F 1 CAU: ADC for Channel 6, temp out of range (M) Specified module channel is not functioning.
Message ID: 0x0515001F Sample results are suppressed and flagged on report.
Verify module lamp hardware.
0x05150030 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x05150030 receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require

DxC Event Codes

Troubleshooting
SM ID: Smart Module ID replacement of specified smart module.
5-153

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-154

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05150100 2 Ratio Pump Homing Error CAU: Ratio Pump is Late in Homing (IM) Ratio pump not homing correctly. Home the system
Message ID: 0x05150100 and prime to verify ratio pump functions.

Actual Delay Count:

Delay Count Constant:
0x05150101 2 Ratio Pump Homing Error CAU: Ratio Pump Homing Error (IM) Ratio pump not homing correctly. Home the system
Message ID: 0x05150101 and prime to verify ratio pump functions.

Home State Value:

0x05780001 4 Instrument Computer Resource CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x05780001
Subsystem: SRMGR
0x05780002 4 CAU: Message Queue Receive Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x05780002
Subsystem: SRMGR
0x05780003 4 CAU: Message Queue Send Error (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x05780003
Subsystem: SRMGR
0x05780004 4 Instrument Computer Resource CAU: Task Spawn Error (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x05780004
Subsystem: SRMGR
0x05780005 4 CAU: Cannot Send Sequence Response (SE) System shutdown. System overloaded. Reboot.
Message ID: 0x05780005
Subsystem: SRMGR
0x05780006 4 Failure To Get Ramdisk Data CAU: Cannot Open File sr_align.dat (IM) Cannot access necessary alignment information.
Message ID: 0x05780006 Reboot. May need to restore alignment files or manually
realign the system.
A94067AC

Subsystem: SRMGR
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05780007 4 Auto Loader Initialization Error CAU: Initialization Error (SE) System shutdown. Autoloader unable to initialize.
Message ID: 0x05780007 Reboot system.

Subsystem: SRMGR
0x05780008 4 Instrument Computer CAU: WDCreate Error (SE) Communication issue between instrument and
Communication Error Message ID: 0x05780008 console. Reboot.

Subsystem: SRMGR
0x05780009 4 Instrument Computer CAU: WDStart Error (SE) Communication issue between instrument and
Communication Error Message ID: 0x05780009 console. Reboot.

Subsystem: SRMGR
0x0578000A 4 Instrument Computer CAU: SEMBCreate Error (SE) Communication issue between instrument and
Communication Error Message ID: 0x0578000A console. Reboot.

Subsystem: SRMGR
0x0578000B 4 Invalid Rack ID CAU: Invalid Rack ID (IM) Bar code reader cannot identify loaded rack. Check
Message ID: 0x0578000B bar code label on the rack. Verify bar code reader
alignment to shuttle. Use only racks in range 1 to 999.
Subsystem: SRMGR
0x0578000D 4 CAU: Requested Rack is not Loaded (M) Rack not loaded on the wheel. Try reloading. Verify
Message ID: 0x0578000D that rack is labeled correctly.

Subsystem: SRMGR
0x0578000E 4 CAU: SMCReceive Error (M) Check smart module. Home the system to initialize
Message ID: 0x0578000E the smart module.

Subsystem: SRMGR
SM ID:

DxC Event Codes

0x0578000F 4 CAU: SMCSend Error (M) Check smart module. Home the system to initialize

Troubleshooting
Message ID: 0x0578000F the smart module.

Subsystem: SRMGR
5-155

SM ID:

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-156

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05780010 2 CAU: No Motion Completion Response (M) Check smart module. Home the system to initialize
Message ID: 0x05780010 the smart module.

Subsystem: SRMGR
Motion Error:
0x05780011 4 CAU: Motion Command Nack/Async Error (M) Obstruction detected while loading rack. Check for
Message ID: 0x05780011 obstructions and clear. Home the system and reload
rack.
Subsystem: SRMGR
SM ID:
0x05780012 2 CAU: Bad Command Ack from Smart Module (M) Check smart module. Home the system to initialize
Message ID: 0x05780012 the smart module.

Subsystem: SRMGR
SM ID:
0x05780013 4 Sample Bar Code Reader CAU: Sample Bcr Initialization Error (IM) Sample bar code reader initialization error. Try
Initialization Error Message ID: 0x05780013 reinitialize with the Diagnostic procedure. Reboot if
necessary.
Subsystem: SRMGR
0x05780014 2 Autoloader Motion Error CAU: Autoloader Motion Error (IM) Obstruction detected while loading rack. Check for
Message ID: 0x05780014 obstructions and clear. Home the system and reload
rack.
Subsystem: SRMGR
Position Error:
0x05790001 4 Instrument Computer Resource CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x05790001
Subsystem: SRWheel
0x05790002 4 CAU: Message Queue Receive Error (M) Communication issue. Home the system or reboot if
Message ID: 0x05790002 necessary.
A94067AC

Subsystem: SRWheel
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05790003 4 CAU: Message Queue Send Error (M) Communication issue. Home the system or reboot if
Message ID: 0x05790003 necessary.

Subsystem: SRWheel
0x05790004 4 Instrument Computer CAU: Smc Connect Error (SE) Communication issue between instrument and
Communication Error Message ID: 0x05790004 console. Reboot, if necessary.

Subsystem: SRWheel
0x05790005 4 CAU: Smc Receive Error (M) Smart module communication error. Check smart
Message ID: 0x05790005 module connections. Home the system if necessary.

Subsystem: SRWheel
0x05790006 4 CAU: Smc Send Error (M) Communication issue. Home the system or reboot if
Message ID: 0x05790006 necessary.

Subsystem: SRWheel
0x05790007 4 CAU: Cannot Send Sequence Response (M) Communication issue. Home the system or reboot if
Message ID: 0x05790007 necessary.

Subsystem: SRWheel
0x05790008 2 CAU: Wrong Cycle Sample Wheel Move Request (M) Communication issue. Home the system or reboot if
Message ID: 0x05790008 necessary.

Subsystem: SRWheel
0x0579000A 4 CAU: Sample Wheel Motion Error (M) Sample wheel observed a motion error. Check for
Message ID: 0x0579000A obstructions and clear. Home the system.

Subsystem: SRWheel
0x0579000C 4 CAU: Requested Rack is Not Loaded (M) Requested rack was not loaded on the wheel. Try
reloading.

DxC Event Codes

Message ID: 0x0579000C

Troubleshooting
Subsystem: SRWheel
5-157

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-158

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0579000E 4 Instrument Computer Resource CAU: WDStart Error (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x0579000E
Subsystem: SRWheel
0x0579000F 2 CAU: Cannot Move Wheel to Load Position (M) Sample wheel observed a motion error. Check for
Message ID: 0x0579000F obstructions and clear. Home the system.

Subsystem: SRWheel
0x05790010 2 CAU: Cannot Move Wheel to Unload Position (M) Sample wheel observed a motion error. Check for
Message ID: 0x05790010 obstructions and clear. Home the system.

Subsystem: SRWheel
0x05790011 2 CAU: Move Lifter Error (M) Sample wheel observed a motion error. Check for
Message ID: 0x05790011 obstructions and clear. Home the system.

Subsystem: SRWheel
0x05790012 5 CAU: SRWHEEL Rack Unloaded (E) Acknowledgment of rack unloading.
Message ID: 0x05790012
Subsystem: SRWheel
0x05790013 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x05790013, receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x057A0001 4 Instrument Computer Resource CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x057A0001
Subsystem: SRShttl
0x057A0002 4 CAU: Message Queue Receive Error (M) Communication issue. Home the system or reboot if
Message ID: 0x057A0002 necessary.

Subsystem: SRShttl
A94067AC
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x057A0003 4 CAU: Message Queue Send Error (M) Communication issue. Home the system or reboot if
Message ID: 0x057A0003 necessary.

Subsystem: SRShttl
0x057A0004 4 Instrument Computer CAU: Smc Connect Error (SE) Communication issue between instrument and
Communication Error Message ID: 0x057A0004 console. Reboot, if necessary.

Subsystem: SRShttl
0x057A0005 4 CAU: Smc Receive Error (M) Smart module communication error. Check smart
Message ID: 0x057A0005 module connections. Home the system if necessary.

Subsystem: SRShttl
0x057A0006 4 CAU: Smc Send Error (M) Smart module communication error. Check smart
Message ID: 0x057A0006 module connections. Home the system if necessary.

Subsystem: SRShttl
0x057A0007 4 CAU: Cannot Send Sequence Response (M) Smart module communication error. Check smart
Message ID: 0x057A0007 module connections. Home the system if necessary..

Subsystem: SRShttl
0x057A000B 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x057A000B, receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
0x057A000C 4 Sample Bar Code Read Error CAU: Sample Barcode Read Error (IM) Sample barcode reader cannot identify loaded
Message ID: 0x057A000C samples. Verify that barcode reader is working correctly.

0x057A000D 4 CTS Cap Sensor Error. Rack ID: CAU: TS-CTS Cap Sensor Failed (IM) Cap sensor stuck. Clean the sensor. Replace if
rack Rack Position: posn Message ID: 0x057A000D necessary.

DxC Event Codes

Troubleshooting
Subsystem: SRShttl
Rack: rack
Position: posn
5-159

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-160

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x057B0001 4 Instrument Computer Resource CAU: Message Queue Create Error (SE) System shutdown. System overloaded. Reboot.
Error Message ID: 0x057B0001
Subsystem: SRLdr
0x057B0002 4 CAU: Message Queue Receive Error (M) Communication issue. Home the system or reboot if
Message ID: 0x057B0002 necessary.

Subsystem: SRLdr
0x057B0003 4 CAU: Message Queue Send Error (M) Communication issue. Home the system or reboot if
Message ID: 0x057B0003 necessary.

Subsystem: SRLdr
0x057B0004 4 Instrument Computer CAU: Smc Connect Error (SE) Communication issue between instrument and
Communication Error Message ID: 0x057B0004 console. Reboot, if necessary.

Subsystem: SRLdr
0x057B0005 4 CAU: Smc Receive Error (M) Smart module communication error. Check smart
Message ID: 0x057B0005 module connections. Home the system if necessary.

Subsystem: SRLdr
0x057B0006 4 CAU: Smc Send Error (M) Smart module communication error. Check smart
Message ID: 0x057B0006 module connections. Home the system if necessary.

Subsystem: SRLdr
0x057B0007 4 CAU: Cannot Send Sequence Response (M) Smart module communication error. Check smart
Message ID: 0x057B0007 module connections. Home the system if necessary.

Subsystem: SRLdr
0x057B0009 4 Smart Module Power Failure CAU: Smart Module Power Failure Detected (IM) System shutdown. Specified smart module not
Detected Message ID: 0x057B0009 receiving power. Check optic connections and home.
Reboot, if necessary. Consistent failures may require
SM ID: Smart Module ID replacement of specified smart module.
A94067AC
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x057C0001 4 CAU: SMC Attach (SE) Communication issue between instrument and
Message ID: 0x057C0001 console. Reboot, if necessary.

Subsystem:
0x057C0002 4 CAU: Msg Q Receive (M) Communication issue between instrument and
Message ID: 0x057C0002 console. Reboot, if necessary.

Subsystem:
0x05DC0001 4 Instrument Computer CAU: Bad Msg to CAU (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0001 console. Reboot or reinstall software, if necessary.

Function Code:
0x05DC0002 4 Instrument Computer CAU: Bad Msg to MPC (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0002 console. Reboot or reinstall software, if necessary.

Function Code:
0x05DC0003 4 Instrument Computer CAU: Bad Header CRC (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0003 console. Reboot or reinstall software, if necessary.

0x05DC0004 4 Instrument Computer CAU: Bad Data CRC (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0004 console. Reboot or reinstall software, if necessary.

Address:
0x05DC0005 4 Instrument Computer CAU: Bad Full Image CRC (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0005 console. Reboot or reinstall software, if necessary.

CRC Bitmap:
0x05DC000A 4 Instrument Computer Resource CAU: Powerup Dram Error (SE) Replace the ICC board and reboot.
Error Message ID: 0x05DC000A

DxC Event Codes

Troubleshooting
0x05DC000B 4 Instrument Computer Resource CAU: Powerup DPRAM0 Err (SE) Replace the MSMC 0 board and reboot.
Error Message ID: 0x05DC000B
0x05DC000C 4 Instrument Computer Resource CAU: Powerup DPRAM1 Err (SE) Replace the MSMC 1 board and reboot.
5-161

Error Message ID: 0x05DC000C

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-162

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC000D 4 Instrument Computer Resource CAU: Powerup INDPRAM Err (SE) Replace the MSMC. Faulty 68302 chip.
Error Message ID: 0x05DC000D
0x05DC000E 4 Instrument Computer Resource CAU: Powerup ETHERNET Err (SE) Replace the ICC board and reboot.
Error Message ID: 0x05DC000E
0x05DC000F 4 Instrument Computer CAU: Powerup DUARTP1 Err (SE) Replace the ICC board and reboot.
Communication Error Message ID: 0x05DC000F
0x05DC0010 4 Instrument Computer CAU: Powerup DUARTP2 Err (SE) Replace the ICC board and reboot.
Communication Error Message ID: 0x05DC0010
0x05DC0014 4 Instrument Computer CAU: CREATE SOCKET ERR (SE) Unable to establish communications to console for
Communication Error Message ID: 0x05DC0014 booting. Power-off and try again. If persists, use
different version of SW or replace ICC board.
0x05DC0015 4 Instrument Computer CAU: BIND SOCKET ERR (SE) Unable to establish communications to console for
Communication Error Message ID: 0x05DC0015 booting. Power-off and try again. If persists, use
different version of SW or replace ICC board.
0x05DC0016 4 Instrument Computer CAU: CONVERT HOST Addr ERR (SE) Unable to establish communications to console for
Communication Error Message ID: 0x05DC0016 booting. Power-off and try again. If persists, use
different version of SW or replace ICC board.
0x05DC0017 4 Instrument Computer CAU: CONNECT ERR (SE) Unable to establish communications to console for
Communication Error Message ID: 0x05DC0017 booting. Power-off and try again. If persists, use
different version of SW or replace ICC board.
0x05DC0018 4 Instrument Computer CAU: IOCTL NON_BLOCK ERR (SE) Unable to establish communications to console for
Communication Error Message ID: 0x05DC0018 booting. Power-off and try again. If persists, use
different version of SW or replace ICC board.
0x05DC0032 4 Instrument Computer Resource CAU: START cannot create watchdog timer (SE) Communication issue between instrument and
Error Message ID: 0x05DC0032 console. Reboot or reinstall software, if necessary.

0x05DC0033 4 Instrument Computer Resource CAU: START cannot create response queue (SE) Communication issue between instrument and
Error Message ID: 0x05DC0033 console. Reboot or reinstall software, if necessary.
A94067AC
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC0034 4 Instrument Computer CAU: Message Queue send error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x05DC0034 console. Reboot or reinstall software, if necessary.

Errno:
0x05DC0035 4 Instrument Computer CAU: Message Queue receive error (SE) Communication issue between instrument and
Interprocess Error Message ID: 0x05DC0035 console. Reboot or reinstall software, if necessary.

Errno:
0x05DC0036 4 Instrument Computer Resource CAU: No message queue for subsystem (SE) Communication issue between instrument and
Error Message ID: 0x05DC0036 console. Reboot or reinstall software, if necessary.

Subsystem:
0x05DC0037 4 Instrument Computer CAU: Watchdog start error (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0037 console. Reboot or reinstall software, if necessary.

Errno:
0x05DC0038 4 Instrument Computer CAU: Watchdog Cancel error (SE) Communication issue between instrument and
Communication Error Message ID: 0x05DC0038 console. Reboot or reinstall software, if necessary.

Errno:
0x05DC0047 4 CAU: SRAM Creation Failed At Address (SE) Communication issue between instrument and
Message ID: 0x05DC0047 console. Reboot or reinstall software, if necessary.

Address:
0x05DC004A 4 CAU: SRAM File Not Found (E) Cannot access necessary alignment information.
Message ID: 0x05DC004A Reboot. May need to restore alignment files or manually
realign the system.
Filename:
0x05DC004B 4 CAU: SRAM File CRC Does Not Match Computed CRC (E) Cannot access necessary alignment information.
Reboot. May need to restore alignment files or manually

DxC Event Codes

Message ID: 0x05DC004B

Troubleshooting
realign the system.
Filename: CRC:
Computed CRC:
5-163

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-164

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC004C 4 CAU: SRAM File Length Does Not Match Data Length (E) Cannot access necessary alignment information.
Message ID: 0x05DC004C Reboot. May need to restore alignment files or manually
realign the system.
Filename:
Length:
Data Length:
0x05DC004D 4 CAU: SRAM File Length Size Exceeds Limit (E) Cannot access necessary alignment information.
Message ID: 0x05DC004D Reboot. May need to restore alignment files or manually
realign the system.
Filename:
File Size:
Size Limit:
0x05DC004E 4 CAU: SRAM File Size Zero (E) Cannot access necessary alignment information.
Message ID: 0x05DC004E Reboot. May need to restore alignment files or manually
realign the system.
Filename:
0x05DC0052 4 CAU: SRAM File Open Error (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0052 necessary.

Filename:
0x05DC0053 4 CAU: SRAM File Size Error (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0053 necessary.

Filename:
0x05DC0054 4 CAU: SRAM File Write Error (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0054 necessary.

Filename:
0x05DC0055 4 CAU: SRAM File Close Error (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0055 necessary.
A94067AC

Filename:
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC0056 4 CAU: SRAM File Update Error (E) Cannot access necessary alignment information.
Message ID: 0x05DC0056 Reboot. May need to restore alignment files or manually
realign the system.
Filename:
0x05DC0065 4 Instrument Computer Resource CAU: RAM Disk Initialization Failure (SE) Console file error. Reboot or reinstall software, if
Error Message ID: 0x05DC0065 necessary.

Errno:
0x05DC0066 4 Instrument Computer Error CAU: Boot Task - Invalid Download Option (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0066 necessary.

Option:
0x05DC0067 4 Instrument Computer Error CAU: Powerup MSMC1 Download Error (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0067 necessary.

Errno:
0x05DC0068 4 Instrument Computer Error CAU: Powerup MSMC2 Download Error (SE) Console file error. Reboot or reinstall software, if
Message ID: 0x05DC0068 necessary.

Errno:
0x05DC0069 4 Instrument Computer Resource CAU: Queue Creation Error (SE) Console file error. Reboot or reinstall software, if
Error Message ID: 0x05DC0069 necessary.

Errno:
0x05DC006A 4 Instrument Computer Resource CAU: Task Creation Error (SE) Console file error. Reboot or reinstall software, if
Error Message ID: 0x05DC006A necessary.

Errno:
0x05DC006B 4 Instrument Computer CAU: Boot Task -Clock Error (SE) Console file error. Reboot or reinstall software, if
Communication Error necessary.

DxC Event Codes

Message ID: 0x05DC006B

Troubleshooting
Errno:
5-165

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-166

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC006C 4 Instrument Computer CAU: Cannot detach smart module (SE) Smart module communication error. Check smart
Communication Error Message ID: 0x05DC006C module connections. Reboot or reinstall software, if
necessary.
Errno:
0x05DC006D 4 Instrument Computer Resource CAU: Queue Deletion Error (SE) Console file error. Reboot or reinstall software, if
Error Message ID: 0x05DC006D necessary.

Errno:
0x05DC006E 4 Instrument Computer Resource CAU: Task Deletion Error (SE) Console file error. Reboot or reinstall software, if
Error Message ID: 0x05DC006E necessary.

Errno:
0x05DC006F 4 Instrument Computer CAU: Message Send Error (SE) Console file error. Reboot or reinstall software, if
Interprocess Error Message ID: 0x05DC006F necessary.

Errno:
0x05DC0070 4 Instrument Computer CAU: Message Receive Error (SE) Console file error. Reboot or reinstall software, if
Interprocess Error Message ID: 0x05DC0070 necessary.

Errno:
0x05DC0071 4 Instrument Computer Error CAU: Boot Task - Cannot get SM info (SE) Smart module communication error. Check smart
Message ID: 0x05DC0071 module connections. Reboot or reinstall software, if
necessary.
0x05DC0072 4 Instrument Computer CAU: SM Download comm error (SE) Smart module communication error. Check smart
Communication Error Message ID: 0x05DC0072 module connections. Reboot or reinstall software, if
necessary.
Errno:
0x05DC0073 4 Smart Module Download CAU: SM Download Timeout (SE) Smart module communication error. Check smart
Timeout Message ID: 0x05DC0073 module connections. Reboot or reinstall software, if
necessary.
$s:
0x05DC0074 4 Instrument Computer Error CAU: Boot Comm socket close error (SE) Communication issue. Reboot or reinstall software,
A94067AC

Message ID: 0x05DC0074 if necessary.

 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC0075 4 Power Smart Module Download CAU: Power SM Download Failed (SE) Smart module communication error. Check smart
Failed Message ID: 0x05DC0075 module connections. Reboot or reinstall software, if
necessary.
0x05DC0096 4 Smart Module Download Failed CAU: Boot Task - SM Download Failed (IM) Smart module communication error. Check smart
Message ID: 0x05DC0096 module connections. Reboot or reinstall software, if
necessary.
SM ID:
0x05DC0097 4 Timeout waiting for subsystems CAU: Timeout waiting for subsystems to Stop (IM) Subsystem errors observed. Press STOP and Home
to Stop Message ID: 0x05DC0097 the system. Reboot ore reinstall software, if necessary.

0x05DC0098 4 $s V Bus $s Error - Loop $s Not CAU: Not Downloaded (IM) Check power supplies for smart module errors.
Downloaded Message ID: 0x05DC0098 Check Event Log for Power errors. Press STOP and Home
the system. Reboot or reinstall software, if necessary.
Subsystem: $s Vbus $s Error-Loop $s
0x05DC00AA 4 CAU: Boot Task - Unknown Message (E) Communication issue. Reboot or reinstall software, if
Message ID: 0x05DC00AA necessary.

Msg ID:
0x05DC01F4 4 CC Reagent Crane Error CAU: Homing Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01F4 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
Subsystem: $s: software if necessary.
0x05DC01F5 4 CC Sample Crane Error CAU: Homing Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01F5 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
$s: software if necessary.
0x05DC01F6 4 CC Reagent Probe A Error CAU: Homing Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01F6 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall

DxC Event Codes

$s:

Troubleshooting
software if necessary.
0x05DC01F7 4 CC Reagent Probe B Error CAU: Homing Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01F7 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
5-167

$s: software if necessary.

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-168

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC01F9 4 CC Reagent Syringe Error CAU: Homing Error: $s (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01F9 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC01FA 4 CC Reagent A/B Valve Error CAU: Homing Error: $s (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01FA Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC01FC 4 CC Sample Probe Error CAU: Homing Error: $s (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01FC Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC01FE 4 CC Sample Syringe Error CAU: Homing Error: $s (IM) System stopped. Generic homing error message.
Message ID: 0x05DC01FE Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0201 4 CC Reaction Carousel CAU: Homing Error: $s (IM) System stopped. Generic homing error message.
Subsystem Error Message ID: 0x05DC0201 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0203 4 Hydro Subsystem Error CAU: Homing Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC0203 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
Subsystem: software if necessary.
0x05DC0204 4 MC Probe/Syringe Error CAU: Homing Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC0204 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0212 4 Alignment File Open Error CAU: SRAM Error (IM) System stopped. Generic homing error message.
Message ID: 0x05DC0212 Check Event Log for specific subsystem errors. Press
A94067AC

STOP and Home the system. Reboot or reinstall

software if necessary.
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC0218 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Crane Message ID: 0x05DC0218 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0219 4 No Response From CC Sample CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Crane Message ID: 0x05DC0219 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC021A 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Probe A Message ID: 0x05DC021A Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC021B 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Probe B Message ID: 0x05DC021B Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC021C 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Mixer Message ID: 0x05DC021C Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC021D 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Syringe Message ID: 0x05DC021D Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC021E 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
A/B Valve Message ID: 0x05DC021E Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.

DxC Event Codes

Troubleshooting
5-169

5
 Table 5.46 Event Codes: 0x05 (Continued)
5-170

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC021F 4 No Response From CC Reagent CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Carousel Message ID: 0x05DC021F Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
Subsystem: software if necessary.
$s:
0x05DC0220 4 No Response From CC Sample CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Probe Message ID: 0x05DC0220 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0221 4 No Response From CC sample CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Mixer Message ID: 0x05DC0221 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0222 4 No Response From CC Sample CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Syringe Message ID: 0x05DC0222 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0223 4 No Response From Sample CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Autoloader Message ID: 0x05DC0223 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0224 4 No Response From CC CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Subsystem Message ID: 0x05DC0224 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0225 4 No Response From CC Reaction CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Carousel Subsystem Message ID: 0x05DC0225 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
A94067AC
 Table 5.46 Event Codes: 0x05 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x05DC0226 4 No Response From MC Cups/ISE CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Subsystem Message ID: 0x05DC0226 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.
0x05DC0227 4 No Response From Hydro CAU: Homing Timeout for MC Hydro Subsystem (IM) Generic Homing Error message. Remaining homing
Subsystem Message ID: 0x05DC0227 commands for Hydro subsystem will be bypassed, and
system will be set to Stopped state.
Subsystem: boot, homing command
1. Check Event Log for Hydro subsystem errors.
2. Press STOP and Home the system.
3. Reboot.
System stopped. Generic homing error message. Check
Event Log for specific subsystem errors. Press STOP and
Home the system. Reboot. Contact Beckman Coulter
Support Center.
0x05DC0228 4 No Response From Hydro CAU: Homing Timeout (IM) System stopped. Generic homing error message.
Subsystem Message ID: 0x05DC0228 Check Event Log for specific subsystem errors. Press
STOP and Home the system. Reboot or reinstall
software if necessary.

Event Codes: 0x06

Table 5.47 Event Codes: 0x06

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x060E0001 4 Instrument Computer Error CAU: flashbrn_FLASHZERO_ERR (SE) ICC board memory issue. Contact Beckman Coulter

DxC Event Codes

Support Center.

Troubleshooting
Message ID: 0x060E0001
0x060E0002 4 Instrument Computer Error CAU: flashbrn_FLASHERASE_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E0002 Support Center.
5-171

5
 Table 5.47 Event Codes: 0x06 (Continued)
5-172

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x060E0003 4 Instrument Computer Error CAU: flashbrn_FLASHWRITE_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E0003 Support Center.

0x060E0004 4 CAU: flashbrn_VMSTATESET_ERR (M) Possible ICC memory issue. Reboot.

Message ID: 0x060E0004
Address:
Size:
0x060E0005 4 Instrument Computer Error CAU: flashbrn_FOPEN_ERR (IM) Console issues. Check Event Log for specific events.
Message ID: 0x060E0005 Contact Beckman Coulter Support Center.

Errno:
$s:
0x060E0006 4 CAU: S_flashbrn_GETHDRREC_ERR (IM) Console issues. Check Event Log for specific events.
Message ID: 0x060E0006 Contact Beckman Coulter Support Center.

$s:
0x060E0008 4 Instrument Computer Error CAU: flashbrn_VALLOC_ERR (IM) System does not have enough memory to upgrade.
Message ID: 0x060E0008 Power down and restart the system. Contact Beckman
Coulter Support Center.
Errno: Buff Size
$s:
0x060E000A 4 CAU: flashbrn_BUFFIMAGECRC_ERR (M) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E000A Support Center.

$s:
0x060E000B 4 Instrument Computer Error CAU: flashbrn_REPROGRAM_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E000B Support Center.

Address:
Number of Chips:
A94067AC
 Table 5.47 Event Codes: 0x06 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x060E000C 4 Instrument Computer Error CAU: flashbrn_FLASHIMAGECRC_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E000C Support Center.

$s:
0x060E000D 4 Instrument Computer Error CAU: flashbrn_FATAL_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E000D Support Center.

$s:
0x060E000E 4 CAU: flashbrn_FCLOSE_ERR (M) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E000E Support Center.

File Descriptor:
$s:
0x060E001B 4 Unsupported hardware CAU: flashbrn_FLASHID_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x060E001B Support Center.

0x060F0001 4 Instrument Computer CAU: swupgrade_QCREATE_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Resource Error Message ID: 0x060F0001 Support Center.

Errno:
$s:
0x060F0002 4 CAU: swupgrade_QRCV_ERR (M) Memory corrupted. Reboot and contact Beckman
Message ID: 0x060F0002 Coulter Support Center.

Errno:
$s:
0x060F0003 4 CAU: swupgrade_BAD_UPGRADE_CMD_ERR (M) Memory corrupted. Reboot and contact Beckman
Message ID: 0x060F0003 Coulter Support Center.

DxC Event Codes

Command:

Troubleshooting
$s:
5-173

5
 Table 5.47 Event Codes: 0x06 (Continued)
5-174

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x060F0004 4 CAU: swupgrade_BAD_MUDDMSG_ERR (M) Memory corrupted. Reboot. Contact Beckman Coulter
Message ID: 0x060F0004 Support Center.

MUDD ID:
Instrument Type:
0x060F0005 4 Instrument Computer CAU: swupgrade_QSEND_ERR (SE) Software corrupted. Reboot. Contact Beckman Coulter
Interprocess Error Message ID: 0x060F0005 Support Center for additional information.

Flash Burn Status:

$s:
0x060F0006 4 CAU: swupgrade_SUBSYSGETQ_ERR (SE) Software corrupted. Reboot. Contact Beckman Coulter
Message ID: 0x060F0006 Support Center for additional information.

Flash Burn Status:

$s:
0x06100001 4 Instrument Computer CAU: S_serialnum_QCREATE_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Resource Error Message ID: 0x06100001 Support Center.

Errno:
0x06100002 4 CAU: S_serialnum_QRCV_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x06100002 Support Center.

Errno:
0x06100003 4 CAU: S_serialnum_BAD_CMD_ERR (SE) ICC board memory issue. Contact Beckman Coulter
Message ID: 0x06100003 Support Center.

Command:
0x06100004 4 CAU: S_serialnum_BAD_MUDDMSG_ERR (M) Memory corrupted. Reboot. Contact Beckman Coulter
Message ID: 0x06100004 Support Center.

MUDD ID:
A94067AC

Instrument Type:
 Table 5.47 Event Codes: 0x06 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x06100005 4 Instrument Computer CAU: S_serialnum_QSEND_ERR (SE) Software corrupted. Reboot. Contact Beckman Coulter
Interprocess Error Message ID: 0x06100005 Support Center for additional information.

Flash Burn Status:

0x06100006 4 CAU: S_serialnum_SUBSSYSGETQ_ERR Message (M) Software corrupted. Reboot. Contact Beckman Coulter
ID: 0x06100006 Support Center for additional information.
Flash Burn Status:

CTA Event Codes: 0x07

Table 5.48 CTA Event Codes: 0x07

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07000001 13 CTA: Code Segment CRC Failure CTA: Code segment CRC failure (IM) Code CRC checksum not as expected. There may be
Message ID: 0x07000001 a problem with the boot up process, RAM or the PC board.
Reboot DxC and CTA and contact Beckman Coulter
Support Center.
0x07000002 13 CTA: Processor Exception CTA: Processor exception (IM) An unexpected PC exception was generated.
Message ID: 0x07000002 Reboot DxC and CTA and contact Beckman Coulter
Processor Exception: number Support Center.

Exception Address: address

0x07000101 13 CTA: Queue Error CTA: Queue send error (IM) A msg could not be sent to a queue because it was full
Message ID: 0x07000101 or there are no more buffers for queues.

rc: return code Queue config problem. Reboot CTA and contact Beckman
Coulter Support Center.

DxC Event Codes

Troubleshooting
Queue ID: id
Mudd/RL ID: id
5-175

5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-176

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07000102 13 CTA: Event Send Error CTA: Queue receive error (IM) A msg could not be received on a particular queue.
Message ID: 0x07000102 Queue config problem. Reboot CTA and contact Beckman
rc: return code Coulter Support Center.

Queue ID: id
Instance: instance
0x07000103 13 CTA: Event Send Error CTA: Event send error (IM) An event could not be sent as expected.
Message ID: 0x07000103 Events config problem. Reboot CTA and contact Beckman
rc: return code Coulter Support Center.

Task ID: id
Event ID: id
0x07000104 13 CTA: Event Receive Error CTA: Event receive error (IM) An event was not received as expected.
Message ID: 0x07000104 Events config problem. Reboot CTA and contact Beckman
rc: return code Coulter Support Center.

Task ID: id
Instance: instance
0x07000105 13 CTA: Semaphore Error CTA: P semaphore error (IM) A semaphore could not be acquired as expected.
Message ID: 0x07000105 Semaphore config problem. Reboot CTA and contact
rc: return code Beckman Coulter Support Center.

Task ID: id
Instance: instance
0x07000106 13 CTA: Semaphore Error CTA: V semaphore error (IM) A semaphore could not be released as expected.
Message ID: 0x07000106 Semaphore config problem. Reboot CTA and contact
rc: return code Beckman Coulter Support Center.

Task ID: id
A94067AC

Instance: instance
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07000107 13 CTA: Partition Error CTA: Partition return buffer error (IM) A buffer was not returned to the partition as expected.
Message ID: 0x07000107 A Partition config problem. Reboot CTA and contact
rc: return code Beckman Coulter Support Center.

Size: number
0x07000108 13 CTA: Partition Error CTA: Partition get buffer error (IM) A buffer was not available from the partition.
Message ID: 0x07000108 A Partition config problem. Reboot CTA and contact
rc: return code Beckman Coulter Support Center.

Size: number
0x07000109 13 CTA: Partition Error CTA: Partition ident error (IM) The partition could not be identified.
Message ID: 0x07000109 A Partition config problem. Reboot CTA and contact
rc: return code Beckman Coulter Support Center.

Size: number
0x0700010a 13 CTA: Queue Error CTA: Queue ident error (IM) The queue could not be identified.
Message ID: 0x0700010A Queue config problem. Reboot CTA and contact Beckman
rc: return code Coulter Support Center.

Queue ID: id
Instance: instance
0x0700010b 13 CTA: Segment Error CTA: Segment get error (IM) Reboot and contact Beckman Coulter Support Center.
Message ID: 0x0700010B
rc: return code
Task ID: id
0x0700010c 13 CTA: Partition Error CTA: Partition create error (IM) Reboot and contact Beckman Coulter Support Center.

DxC Event Codes

Message ID: 0x0700010C

Troubleshooting
rc: return code
Task ID: id
5-177

5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-178

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0700010d 13 CTA: Partition Error CTA: Partition delete err (IM) Reboot and contact Beckman Coulter Support Center.
Message ID: 0x0700010D
rc: return code
Task ID: id
0x0700010e 13 CTA: Timer Error CTA: Timer error (IM) An event timer could not be started because there
Message ID: 0x0700010E were no more available from the pool.

rc: return code Timer config problem. Reboot CTA and contact Beckman
Coulter Support Center.
Task ID: id
0x0700010f 13 CTA: Semaphore Error CTA: Ident semaphore error (IM) The semaphore could not be identified.
Message ID: 0x0700010F Semaphore config problem. Reboot CTA and contact
rc: return code Beckman Coulter Support Center.

Task ID: id
0x07000110 13 CTA: Operating System Error CTA: Operating system erro (IM) OS error. This could be task ident, semaphore ident,
Message ID: 0x07000110 timer arm, timer cancel, or other.

rc: return code OS config problem. Reboot CTA and contact Beckman
Coulter Support Center.
Task ID: id
Instance: instance
0x07000501 13 CTA: Motion Error CTA: Hardware motion error (IM) Hardware motion error. 1) Home the CTA. 2) Move
Dev: Message ID: 0x07000501 obstruction away from device if applicable. 3) Reboot CTA.
4) If problem persists, contact Beckman Coulter Support
Err: Device: Center.
Motion Error Code: id
0x07000502 13 CTA: Probe hardware is homing (E) Probe is homing.
Message ID: 0x07000502 Wait until homing retries have completed.
0x07000503 13 CTA: AV shuttle section hardware is (E) AV shuttle is homing.
homing
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Wait until homing retries have completed.

Message ID: 0x07000503
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07000504 13 CTA: Rack section hardware is homing (E) Rack is homing.
Message ID: 0x07000504 Rack is homing.
0x07000505 13 CTA: Probe Section is Down CTA: Probe hardware is down (IM) Probe section is down. 1) Home the CTA. 2) Reboot
Message ID: 0x07000505 CTA. 3) If problem persists, contact Beckman Coulter
Support Center.
0x07000506 13 CTA: AV Shuttle Section is Down CTA: AV shuttle section hardware is down (IM) AV shuttle section is down.
Message ID: 0x07000506 1) Home the CTA. 2) Reboot CTA. 3) If problem persists,
contact Beckman Coulter Support Center.
0x07000507 13 CTA: Rack Section is Down CTA: Rack section hardware is down (IM) Rack section is down.
Message ID: 0x07000507 1) Home the CTA. 2) Reboot CTA. 3) If problem persists,
contact Beckman Coulter Support Center.
0x07000508 13 CTA: Hardware Gate Failure CTA: Hardware gate failure (IM) Hardware gate failure while loading rack.
Message ID: 0x07000508 If problem persists, contact Beckman Coulter Support
Center.
0x07000509 13 CTA: AV is stuck (E) An AV is stuck in the Pick & Place, the AV stage, or in
Message ID: 0x07000509 the Access Wheel.
1) Check for stuck AV in Pick & Place, AV Shuttle, or Access
Wheel. 2) Remove stuck AV. 3) Home the CTA. 4) If
problem persists, contact Beckman Coulter Support
Center.
0x0700050a 13 CTA: AV hardware is stuck trying to CTA: AV hardware stuck trying to eject (IM) An AV is stuck in the Pick & Place at eject.
eject 1) Lift CTA canopy. 2) Remove AV from Pick & Place Head.
3) Home the CTA. 4) Reboot CTA. 5) If problem persists,
contact Beckman Coulter Support Center.
0x0700050b 13 CTA: No AV found on Access to unload (E) Access says there is an AV to unload. CTA did not find it.

DxC Event Codes

Troubleshooting
Message ID: 0x0700050B AV not sensed on Access, so cannot unload as expected.
But unload considered PASS.
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5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-180

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0700050c 13 CTA: AV Pick & Place Sensor failure. CTA: AV Pick & Place Sensor failure (IM) AV Pick & Place Sensor failure.
Message ID: 0x0700050C 1) Home the CTA. 2) Reboot CTA. 3) If problem persists,
contact Beckman Coulter Support Center
0x0700050d 13 CTA: Failed to transfer AV at AV Storage CTA: Failed to transfer AV at AV Storage (IM) Failed to transfer AV at AV Storage Rack Position.
Rack Position. Rack Position. 1) Remove stuck AV prior to loading any new AV’s.
Position: number Message ID: 0x0700050D 2) Check the Pick & Place device to ensure it is functioning
properly. 3) If problem persists, contact Beckman Coulter
Row: number Position: number Support Center.
Column: number. Row: number
Remove the AV manually prior to Column: number. Remove the AV
loading AV’s. manually prior to loading AV’s
0x07000801 13 CTA: Level Sense Error CTA: Sample level sense error (IM) Sample level sense error. Probe failed to detect fluid
Sample ID: id Message ID: 0x07000801 when being lowered into sample for aspiration.

Rack ID: number Sample ID: id 1) Check for air bubbles, short sample or empty sample
container. 2) Reload the sample. 3) If problem persists,
Position: number Rack ID: number contact Beckman Coulter Support Center.
Position: number
0x07000802 13 CTA: Level Sense Error CTA: Level sense false trigger error (IM) Level sense falsely triggered. Probe failed to detect
Sample ID: id Message ID: 0x07000802 fluid to air transition after being lowered into sample for
aspiration.
Rack ID: number Sample ID: id
1) Check for air bubbles, short sample or empty sample
Position: number Rack ID: number container. 2) Reload the sample. 3) If problem persists,
Position: number contact Beckman Coulter Support Center.
0x07000803 13 CTA: Obstruction Detected Making CTA: Obstruction detected making aliquot (IM) Obstruction detected on sample aspirate.
Aliquot Message ID: 0x07000803 1) Check specified sample for clots. 2) Remove clots and
Sample ID: id Sample ID: id rerun. Consistent failures in non-clotted samples may
Rack ID: number indicate transducer or board issues. 3) If problem persists,
Rack ID: number contact Beckman Coulter Support Center.
Position: number Position: number
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 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07000804 13 CTA: Level Sense Error CTA: Level sense failure sample 2 (IM) Level sense error on second sample aspirate (for
Sample ID: id Message ID: 0x07000804 volume greater than 300 µL). Probe failed to detect fluid
when being lowered into sample for second aspiration.
Rack ID: number Sample ID: id
1) Check for air bubbles, short sample, or empty sample
Position: number Rack ID: number container. 2) Reload the sample. 3) If problem persists,
Position: number contact Beckman Coulter Support Center.
0x07000805 13 CTA: Obstruction Detected Making CTA: Obstruction detected making aliquot (IM) Obstruction detected on second sample aspirate (for
Aliquot 2 volume greater than 300 µL)
Sample ID: id Message ID: 0x07000805 Obstruction detected in sample. 1) Check specified
Rack ID: number Sample ID: id sample for clots. 2) Remove clots and rerun. Consistent
failures in non-clotted samples may indicate transducer or
Position: number Rack ID: number board issues. 3) If problem persists, contact Beckman
Position: number Coulter Support Center.
0x07000806 13 CTA: Level Sense Error CTA: Level sense failure sample dispense (IM) Sample dispense level sense error. Probe failed to
Sample ID: id Message ID: 0x07000806 detect fluid to air transition after being lowered into AV
and dispensing sample.
Rack ID: number Sample ID: id
1) Check Probe alignment. 2) If problem persists, contact
Position: number Rack ID: number Beckman Coulter Support Center.
Position: number
0x07000807 13 CTA: Level Sense Error CTA: Level sense failure sample (IM) Level sense error on second sample dispense (for
Sample ID: id dispense 2 volume greater than 300 µL). Probe failed to detect fluid
Message ID: 0x07000807 to air transition after being lowered into AV on second
Rack ID: number sample dispense.
Position: number Sample ID: id
1) Check Probe alignment. 2) If problem persists, contact
Rack ID: number Beckman Coulter Support Center.
Position: number

DxC Event Codes

Troubleshooting
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5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-182

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07000808 13 CTA: Level Sense Error CTA: Level sense false trigger error 2 (IM) Level sense falsely triggered on second aspirate (for
Sample ID: id Message ID: 0x07000808 volume greater than 2500 µL). Probe failed to detect fluid
to air transition after being lowered into sample for second
Rack ID: number Sample ID: id aspiration.
Position: number Rack ID: number 1) Check for air bubbles, short sample or empty sample
Position: number container. 2) If problem persists, contact Beckman
Coulter Support Center.
0x07000809 13 CTA: Unrecovered CTA Sample Probe CTA: Unrecovered CTA Sample Probe (IM) CTA Stops and will deliver no more sample. Make sure
Obstruction: DO NOT Home the CTA Obstruction: DO NOT Home the CTA the obstruction is clear or damage to the obstruction
before manually clearing the before manually clearing the obstruction detection hardware may occur. 1) Check/fix the
obstruction from the probe. from the probe. Obstruction Detection hardware, check for probe plugs. 2)
Message ID: 0x07000809 Clear the probe from obstruction, or replace the probe if
obstruction cannot be cleared. 3) Home the CTA. 4) Reload
the sample. 5) If problem persists, contact Beckman
Coulter Support Center.
0x07000901 13 CTA: Software Initialization Error CTA: Software initialization error (IM) Software initialization error.
Message ID: 0x07000901 Initialization of tasks or alignment file failed. Reboot DxC
Error Code: id and CTA. Contact Beckman Coulter Support Center.

rc: return code

Task: id
0x07000902 13 CTA: Error Reading Alignment File CTA: Error reading, restoring, or creating (IM) Error reading alignment file.
alignment file Initialization of alignment file failed. Verify alignment file
Message ID: 0x07000902 resides on DxC. Reboot DxC and CTA. Contact Beckman
Error Code: id Coulter Support Center.

0x07000903 13 CTA: AV inventory failed CTA: AV inventory failed (IM) AV count failed
Message ID: 0x07000903 Check AV Pick & Place, AV Transport and AV Shuttle. Home
the CTA. Contact Beckman Coulter Support Center.
0x07000904 13 CTA: Booting (E) Status message only.
A94067AC

Message ID: 0x07000904

 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07001001 13 CTA: External Communication Error CTA: Unexpected XCOM parameter (IM) Bad packet or buffer request size too large.
detected Bad packet or buffer config problem.
Message ID: 0x07001001 Reboot DxC and CTA. Contact Beckman Coulter Support
Error Code: id Center.
Addr/ID: address id
Size/Packet: size
0x07001002 13 CTA: External Communication Error CTA: XCOM error during socket create (IM) External communication error during socket create.
Message ID: 0x07001002 PNA socket error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

0x07001003 13 CTA: External Communication Error CTA: XCOM error during connect (IM) External communication error during connection.
Message ID: 0x07001003 PNA socket error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

0x07001004 13 CTA: External Communication Error CTA: XCOM error during set socket (IM) External communication error during socket setting.
Message ID: 0x07001004 PNA socket error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

0x07001005 13 CTA: External Communication Error CTA: XCOM error during I/O ctl (IM) External communication error during input/output
Message ID: 0x07001005 control.

Return Code: return code PNA I/O control error.

PNA Errno: error number Verify ethernet cables are connected to hub. Reboot DxC
and CTA. Contact Beckman Coulter Support Center.

DxC Event Codes

Troubleshooting
0x07001006 13 CTA: External Communication Error CTA: XCOM error during bind (IM) External communication error during binding.
Message ID: 0x07001006 PNA bind error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
5-183

PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-184

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07001007 13 CTA: External Communication Error CTA: XCOM error during listen (IM) External communication error during listening.
Message ID: 0x07001007 PNA listen error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

0x07001008 13 CTA: External Communication Error CTA: XCOM error during select (IM) External communication error during selection.
Message ID: 0x07001008 PNA select error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

0x07001009 13 CTA: External Communication Error CTA: XCOM error during accept (IM) External communication error during acception.
Message ID: 0x07001009 PNA accept error.
Return Code: return code Verify ethernet cables are connected to hub. Reboot DxC
PNA Errno: error number and CTA. Contact Beckman Coulter Support Center.

0x0700100A 13 CTA: DxC console Communication CTA: Console to CTA communications (IM) Alive msg failure. CTA is not communicating to DxC
Failure failure (alive task console. CTA LED has code "FA".
Message ID: 0x0700100A Alive msg failure. CTA is not communicating to DxC
Error Status: error status console. CTA LED has code "FA".
Reboot CTA. Contact Beckman Coulter Support Center.
0x07001201 13 Alive msg failure. CTA is not CTA: Sequencer cycle buffer unavailable (IM) Sequencer cycler buffer locked and unavailable.
communicating to DxC console. CTA Message ID: 0x07001201 Buffer config problem.
LED has code "FA".
Reboot CTA. Contact Beckman Coulter Support Center.
0x07001202 13 CTA: The number Commands have CTA: count Commands have exceeded the (IM) Sequence cycler buffer commands is max (2048).
exceeded the Command Buffer size of max buffer size Buffer config problem.
number Message ID: 0x07001202 Reboot CTA. Contact Beckman Coulter Support Center.
Command Count: number
Command Buffer: number
A94067AC
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07001203 13 CTA: Sub-Sequence time tick not in CTA: Sub-sequence time tick not in (IM) Sub-sequence time tick not in ascending order.
ascending order ascending order Sub-sequence time tick not in ascending order.
Message ID: 0x07001203 Reboot CTA. Contact Beckman Coulter Support Center.
Tick: number
i-index: number
j-index: number
0x07001601 13 CTA: OMT detected invalid request (E) Operation manager detected an invalid request.
Message ID: 0x07001601 CTA was not expecting the MUDD msg it received during
Msg ID: id this state. Try operation again in Standby state.

CTA State: state Reboot CTA. Contact Beckman Coulter Support Center.

0x07001602 13 CTA: Operation Manager Task Detected CTA: OMT detected invalid barcode setup (IM) Operation manager detected invalid barcode setup.
Invalid Barcode Setup Message ID: 0x07001602 Invalid barcode setup. Reboot DxC and CTA. Contact
Error Code: id Beckman Coulter Support Center.

0x07001603 13 CTA: Offline Sequence Has Timed Out CTA: Offline sequence has timed out (IM) CTA: Offline sequence has timed out Message ID:
Message ID: 0x07001603 0x07001603
Time out waiting for a sequence to complete. Check
hardware in Diagnostics. 1) Home the CTA. 2) Reboot CTA.
3) Contact Beckman Coulter Support Center.
0x07001604 13 CTA: Cannot Start Run - Internal Wash CTA: Cannot start run - internal wash bottle (IM) Check CTA Wash Buffer. Load Wash Buffer. Start the
Bottle is Empty is empty run.
(occurs when CTA in Standby) Message ID: 0x07001604
0x07001605 13 CTA:Mechanical devices are inoperable. CTA: Mechanical devices are inoperable. (IM) Mechanical devices are not operating.
Refer to diagnostics or alignment Refer to diagnostics or alignment Hardware cannot be initialized after 2 minutes. Going to
Message ID: 0x07001605 Stopped State. Trouble shoot device in Alignment and/or

DxC Event Codes

Troubleshooting
Msg ID: id Diagnostics.
1) Home the CTA. 2) Reboot CTA. 3) Contact Beckman
Coulter Support Center.
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5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-186

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07001606 13 CTA: File Access Error. CTA: File open error (IM) File open error.1=alignment file, 2=UDS file; /
Filename: number Message ID: 0x07001606 mpcvan/data/ctaalign.dat, /mpcvan/data/ctacnfg.txt, /
mpcvan/data/imp/AccessCTA.csv
Filename: number
On DxC, verify file exists in correct directory or loaded on
DxC from floppy. Reboot CTA and DxC. Contact Beckman
Coulter Support Center.
0x07001607 13 CTA: File Access Error. CTA: File close error (IM) File close error. 1=alignment file, 2=UDS file
Filename: number Message ID: 0x07001607 On DxC, verify file exists in correct directory. Reboot CTA
Filename: number and DxC. Contact Beckman Coulter Support Center.

0x07001608 13 CTA: File Access Error. CTA: File copy error (IM) File copy error. 1=alignment file, 2=UDS file
Filename: number Message ID: 0x07001608 File copy error. 1=alignment file, 2=UDS file
Filename: number Contact Beckman Coulter Support Center.
0x07001609 13 CTA: File Access Error. CTA: File write error (IM) File write error. 1=alignment file, 2=UDS file
Filename: number Message ID: 0x07001609 On DxC, verify directory exists and is writable. Reboot CTA
Filename: number and DxC. Contact Beckman Coulter Support Center.

0x0700160A 13 CTA: File Access Error. CTA: File read error (IM) File read error. 1=alignment file, 2=UDS file
Filename: number Message ID: 0x0700160A On DxC, verify file exists in correct directory.
Filename: number Reboot CTA and DxC. Contact Beckman Coulter Support
Center.
0x0700160B 13 CTA: Cannot Start Run - Alignment CTA: Cannot start run - alignment (IM) Alignment file failed; run did not start.
Checksum Failure checksum failure Alignment file checksum error. Verify Alignment File is
Message ID: 0x0700160B loaded and/or saved on DxC correctly. Restore or perform
CTA Alignments. Reboot DxC and CTA. Contact Beckman
Coulter Support Center.
0x0700160C 13 CTA: Cannot Start Run - User Defined CTA: Cannot start run - User defined (IM) User Defined Sequence file was not loaded; sequence
Sequence File Not Loaded sequence file not loaded did not run in CTA Diagnostics.
Message ID: 0x0700160C User Defined Sequence file was not loaded; sequence did
A94067AC

not run in CTA Diagnostics. Contact Beckman Coulter

Support Center.
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0700160D 13 CTA: File Access Error. CTA: File gets erro (IM) File get error. 1=alignment file,2=UDS file
Filename: number Message ID: 0x0700160D On DxC, verify file exists in correct directory. Reboot CTA
Filename: number and DxC.Contact Beckman Coulter Support Center.

0x0700160E 13 CTA: User Defined Sequence File CTA: User defined sequence file exceeded (IM) User Defined Sequence file exceeded limit of 2048
Exceeded Limit limit of 2048 lines lines.
Message ID: 0x0700160E Create a shorter UDS file. Reload in CTA Diagnostics.
Contact Beckman Coulter Support Center.
0x0700160F 13 CTA: Barcode Error CTA: Error restoring barcode default values (IM) Default barcode values were not restored. Error Code:
Message ID: 0x0700160F 8=device not ready, 7=bad barcode device number

Error Code: id Reboot DxC and CTA.Contact Beckman Coulter Support

Center.
0x07001610 13 CTA: Rack ID missing or CTA: Rack ID is missing or unreadable (IM) Rack ID is missing or unreadable.
unreadable Message ID: 0x07001610 Verify barcode label on rack is good quality. Reload rack.
Contact Beckman Coulter Support Center.
0x07001611 13 CTA: Duplicate Rack ID rack # CTA: Duplicate rack ID (IM) Duplicate rack ID
Message ID: 0x07001611 Two racks have the same barcode labels. Verify barcode
Rack ID: id on each rack is unique.Contact Beckman Coulter Support
Center.
0x07001612 13 Two racks have the same barcode CTA: Duplicate sample ID (IM) Duplicate sample ID
labels. Insure barcode on each rack is Message ID: 0x07001612 Two samples have the same ID. Verify each sample ID is
unique. unique.Reload rack. Contact Beckman Coulter Support
Rack ID: id
Center.
0x07001613 13 CTA: Barcode Error CTA: Barcode sequence error (IM) Sequence error while reading barcodes.
Message ID: 0x07001613 0=racks,1=sample ID, 2=in first pos for sample,
3=expected first pos for sample

DxC Event Codes

Error Code: id

Troubleshooting
Check barcodes on rack and sample. Reload rack.Contact
Beckman Coulter Support Center.
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5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-188

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07001614 13 CTA: No new AV's detected CTA: No new AV's detected (IM) User attempted to load AVs in Standby, but none were
Message ID: 0x07001614 detected.
Home the CTA, which will count the AVs. Reload AVs.
0x07001615 13 CTA: Cannot load AV's. CTA: Cannot load AV's. (IM) User attempted to load AVs, but none of the 3
None of the 3 AV cartridges are empty None of the 3 AV cartridges are empty cartridges are completely empty.

Message ID: 0x07001615 Home the CTA, which will count the AVs to insure the
number is correct.
0x07001616 13 CTA: CTA is not in proper state to CTA: CTA is not in proper state to receive (IM) CTA is in Run state and cannot receive setup
receive setup parameters. Setup data setup parameters. Setup data will not be parameters. Setup data will not be saved on the CTA.
will not be saved on the CTA. saved on the CTA. Contact Beckman Coulter Support Center.
Message ID: 0x07001616
0x07001617 13 CTA: Access will not run. No automation CTA: Access will not run. No automation (IM) Load automation racks on Access.
racks onboard racks onboard
Message ID: 0x07001617
0x07001618 13 CTA: Changed state to (E) Status message only.
Message ID: 0x07001618
State ID: number
0x07002401 13 CTA: Failed to send Status CTA: Memory allocate failed sending (IM) Error in memory allocation of Diagnostic status
Monitor to DxC console status monitor message to the console monitor MUDD message.
Message ID: 0x07002401 Memory config error. Reboot CTA. Contact Beckman
Coulter Support Center.
0x07002402 13 CTA: Wash Buffer Low CTA: Wash buffer is low (IM) CTA Wash Buffer is low. CTA will allow 100 more
Message ID: 0x07002402 aliquots.
Load CTA Wash Buffer.
0x07002403 13 CTA: Wash Buffer Empty CTA: Wash buffer is empty (IM) CTA Wash Buffer is empty. Found upon powerup if
Message ID: 0x07002403 Parameter=1. Found during run if Parameter=2.
Load CTA Wash Buffer.
A94067AC
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07002404 13 CTA: Pressure is low CTA: Pressure is low (IM) Pressure is out of range. Run will be stopped. Motion
Message ID: 0x07002404 Errors may have occurred.
Home the CTA. Troubleshoot pressure in Diagnostics.
Contact Beckman Coulter Support Center.
0x07002406 13 CTA: Access Sample Carousel Cover is CTA: Access Sample Carousel Cover is (IM) Close Access Sample Carousel (Sample Wheel) Cover.
open open
Message ID: 0x07002406
0x07002407 13 CTA: CTA canopy is open CTA: CTA canopy is open (IM) Run cannot start or Run will stop.
Message ID: 0x07002407 Close the main CTA canopy.
0x07002408 13 CTA: AV door is open CTA: AV door is open (IM) Run cannot start or Run will stop if not loading AVs.
Message ID: 0x07002408 Close the CTA AV door.
0x07002409 13 CTA: Thermal error in motor board (E) Motor Board number 1, 2, or 3 is over temperature and
Message ID: 0x07002409 is probably bad. Motion Errors may have been generated.

Motor Board Number: motor board Contact Beckman Coulter Service to change the motor
number board.

0x0700240E 13 CTA: Access Front Cover is open. CTA: Access Front Cover is open. (IM) CTA is running and Access is not offline. CTA scheduler
Message ID: 0x0700240E will not make any more aliquots and will offload racks.
Close the Front Cover on the Access.)
0x07002601 13 CTA: Bad sequencer or Invalid CTA: Bad sequencer or invalid parameter (IM) Invalid parameter to motion control.
parameter Message ID: 0x07002601 The run will be stopped.
For User Defined Sequence, check for invalid parameter in
sequence command. Home the CTA. Restart run. Contact
Beckman Coulter Support Center.
0x07002602 13 CTA: Sequencer-Cycler Shared Buffer CTA: Sequencer-cycler shared buffer (IM) Sequencer-cycler buffer in not available to sequencer.

DxC Event Codes

Unavailable unavailable

Troubleshooting
Home the CTA. Restart run. Contact Beckman Coulter
Message ID: 0x07002602 Support Center.
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5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-190

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07002603 13 CTA: Invalid Sequencer Mode CTA: Invalid sequencer mode (IM) Invalid mode for Sequencer.
Message ID: 0x07002603 Invalid request to run the Sequencer.
Contact Beckman Coulter Support Center.
0x07002604 13 CTA: Sequencer - Incorrect Buffer CTA: Sequencer-incorrect buffer address (IM) Incorrect buffer address for Sequencer.
Address Message ID: 0x07002604 Home the CTA. Restart run. Contact Beckman Coulter
Support Center.
0x07002605 13 CTA: Corrupted Command Sequence CTA: Corrupted command sequence (IM) Empty Sequencer command.
Message ID: 0x07002605 Home the CTA. Restart run. Contact Beckman Coulter
Support Center.
0x07002606 13 CTA: Cycle Command Exceeded the CTA: Cycle command has (IM) Sequence command buffer too large.
Sequencer Command Buffer Size exceeded the sequencer command buffer Home the CTA. Restart run. Contact Beckman Coulter
size Support Center.
Message ID: 0x07002606
0x07002607 13 CTA: Unable to configure barcode CTA: Unable to configure (IM) Barcode reader serial protocol error during Home or
reader barcode reader after reset. "device name" is 18 which is the only barcode
reader on the CTA
Message ID: 0x07002607
The operation will be stopped. Troubleshoot barcode
Device ID: id reader in Diagnostics.
Error Code: id Reboot CTA. Contact Beckman Coulter Support Center.
0x07002801 13 CTA: Access reagent pack pos: CTA: Access reagent pack has minimum (IM) Access reagent(s) has minimum tests left.
position# has minimum tests of test# test left Load another reagent pack.
left for assay ID chem, chem, chem Message ID: 0x07002801
wheel pos: id
min tests left: number
assay id: chem,
poss. assay ID: chem,
A94067AC

poss. assay ID: chem

 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07002802 13 CTA: Access reagent pack number out of (E) Reboot Access and CTA. Contact Beckman Coulter
range Support Center.
Message ID: 0x07002802
wheel pos: id
0x07002803 13 CTA: Access-CTA RS232 serial interface (E) RS232 serial connection must be connected to COM1
connection is down on the CTA side. On the Access side, it is setup by the user.
Message ID: 0x07002803 Check the serial cable connections between CTA and
Access. Reboot not needed.
0x07002804 13 CTA: Access-CTA RS232 serial interface (E) Access-CTA RS232 serial interface is reconnected.
connection is now working Status message only. Access-CTA is now operational.
Message ID: 0x07002804
0x07002805 13 CTA: Parameter error from Access (E) Access message has a parameter error. Serial
message connection may be intermitten. Code: 1=reagent pos out
Message ID: 0x07002805 of range, 2=mismatch reagent assay id and position,
3=syntax err in Inst_ReagentUpdate msg, 4=syntax err in
Error Code: id Inst_ReflexTest msg
Check the serial cable connections between CTA and
Access. Reboot DxC, CTA and Access.
0x07002806 13 CTA: Can't tell Access Stop button was (E) Access did not get the STOP button press. Serial
pushed. CTA/Access serial interface down. interface between CTA and Access is down.
Message ID: 0x07002806 Check the serial cable connections between CTA and
Access. Reboot not needed.
0x07002807 13 CTA: APF version mismatch CTA: APF version mismatch. CTA must be (IM) APF revision number from Access does not match APF
with DxC AAF. Load the correct version rebooted after load of AccessCTA.csv revision number from file AccessCTA.csv on DxC. CTA
and reboot the CTA. Message ID: 0x07002807 must be rebooted after load of AccessCTA.csv.
Verify Access APF files were installed correctly on DxC and

DxC Event Codes

Troubleshooting
on Access. Reboot DxC and CTA. Contact Beckman
Coulter Support Center.
5-191

5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-192

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07002808 13 CTA: RL Interface – State:<ulong> (E) Parameters: Access State, Access Offline State,
Offline:<ulong> Requestable:<ulong>. Sample Wheel Requestable Flag
Message ID: 0x07002808 Status message only.
0x07003001 13 CTA: Set AV inventory. (E) Updates DxC with AV inventory.
Message ID: 0x07003001 Status message only.
Cartridge: cart
Row: number
Col: number
0x07003002 13 CTA: Protocol file AccessCTA.csv not CTA: Protocol file AccessCTA.csv not found. (IM) File not found on DxC in /mpcvan/data/imp/
found Message ID: 0x07003002 AccessCTA.csv. CTA will not boot up.
Verify Access APF files were installed correctly on DxC and
on Access. Reboot DxC and CTA. Verify correct Access 2
APF file used. Contact Beckman Coulter Support Center.
0x07003003 13 CTA: Error reading protocol file CTA: Error reading protocol file (IM) File format at line number was not as expected. CTA
AccessCTA.csv. Line line # AccessCTA.csv. will not boot up.
Message ID: 0x07003003 Verify Access APF files were installed correctly on DxC and
Line: number on Access. Reboot DxC and CTA. Contact Beckman Coulter
Support Center.
0x07003004 13 CTA: Set reflex for assay. (E) Access told CTA to set a new sample volume and
Message ID: 0x07003004 superwash flag for this reagent.

Assay ID: chem number to volume Status message only.

number and wash number
0x07003005 13 CTA: Restore reflex for assay. (E) Access told CTA to reset the sample volume and
Message ID: 0x07003005 superwash flag for this reagent back to the original data
from APF file.
Assay ID: chem number to volume
number and wash number Status message only.
A94067AC
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07003006 13 CTA: Made aliquot for sample. (E) Aliquot has been made.
Message ID: 0x07003006 Status message only.
Sample ID: smp id
Row: number
Col: number
0x07003007 13 CTA: Set/restore reflex volume, assay CTA: Set/restore reflex volume (IM) Access tried to modify the replicate volume for an
chem# not found Message ID: 0x07003007 assay that is unknown to CTA. Inconsistencies between
Access and DxC APF files.
Assay ID: chem number not found
Verify Access APF files were installed correctly on DxC and
on Access. Reboot DxC and CTA. Contact Beckman
Coulter Support Center.
0x07003008 13 CTA: Access offline. Access testing may CTA: Access offline: release Access (IM) Access was offline too long, so CTA will unload Access
be incomplete samples. samples.
Message ID: 0x07003008 Status message only. CTA will transfer pending Access
samples to DxC. Put Access back online, reload racks, and
press CTA Run button.
0x07003009 13 CTA: Cannot load AV's - completing the CTA: Cannot load AV's - completing the (IM) CTA is still finishing AV Load, so cannot start another
previous load. previous load. one. The request will be dropped.
Message ID: 0x07003009 Wait until load completes, then request another AV load.
0x0700300A 13 CTA: Timeout waiting for Sample Wheel (E) Timeout waiting 60 seconds for Sample Wheel Reply
from Access. from Access.
Message ID: 0x0700300A Check RL Serial connection. Check if Access is down.
Reboot CTA.
0x0700300B 13 CTA: Timeout – request to transfer rack to (E) Timeout waiting 60 seconds for Rack Unload Reply
DxC20. from DxC.

DxC Event Codes

Troubleshooting
Message ID: 0x0700300B Reboot DxC and CTA.
0x0700300C 13 CTA: Run button pressed. (E) Status message only.
Message ID: 0x0700300C
5-193

5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-194

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0700300D 13 CTA: Priority Load button pressed. (E) Status message only.
Message ID: 0x0700300D
0x0700300E 13 CTA: Load rack – Slot:<ulong> (E) Status message only.
Rack:<ulong>.
Message ID: 0x0700300E
0x0700300F 13 CTA: Unload rack – Slot:<ulong> (E) Status message only.
Rack:<ulong> Type:<ulong>
Message ID: 0x0700300F
0x07003010 13 CTA: Sample not run – SmpID:<string> (E) Status message only.
Rack:<ulong> Pos:<ulong>
Code:<ulong>
Message ID: 0x07003010
0x07003012 13 CTA: Abandon sample wheel. (E) CTA no longer has control of the Access Sample Wheel.
Message ID: 0x07003012 Status message only.
0x07003013 13 CTA: Abandon offline. (E) Access no longer wants to go offline.
Message ID: 0x07003013 Status message only.
0x07003014 13 CTA: Failed to make aliquot – (E) Both the AV and the sample may be abandoned,
SmpID:<string> Errcode:<ulong> depending on the condition.
Message ID: 0x07003014 Status message only.
0x07003015 13 CTA: Recirculate Run received. (E) The recirculate rack MUDD message 12639 was
Message ID: 0x07003015 received from the DxC while the CTA was Running.
Status message only.
0x07003016 13 CTA: No rack loaded. (E) Status message only.
Message ID: 0x07003016
0x07003017 13 CTA: Pause received. (E) The Pause MUDD message received from the DxC
Message ID: 0x07003017 while the CTA was Running.
A94067AC

Status message only.

 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07003018 13 CTA: Read config from <string>. (E) Reading scheduler constants from file.
Message ID: 0x07003018 Status message only.
0x07003019 13 CTA: Set config param <string>=<ulong> (E) Status message only.
Message ID: 0x07003019
0x0700301A 13 CTA: AccessOffline (E) Status message only.
Secs:<ulong>,Reps:<ulong>.
Message ID: 0x0700301A
0x0700301B 13 CTA: SampleWheelAvailable <ulong>. (E) Status message only.
Message ID: 0x0700301B
0x0700301C 13 CTA: Request load AV cartridge. (E) User requested to load AV while Running.
Message ID: 0x0700301C Status message only.
0x0700301D 13 CTA: Cancel load AV cartridge. (E) Status message only.
Message ID: 0x0700301D
0x0700301E 13 CTA: Load AV cartridge <ulong>. (E) Status message only.
Message ID: 0x0700301E
0x0700301F 13 CTA: Done loading AV cartridge (E) Status message only.
Message ID: 0x0700301F
0x0700302A 13 CTA: Offloading racks, Access no wash CTA: Offloading racks, Access no wash (IM) Load wash buffer solution on Access. Reload racks.
solution solution
Message ID: 0x0700302A
0x0700302B 13 CTA: Offloading racks, Access liquid CTA: Offloading racks, Access liquid waste (IM) Load liquid wash bottle on Access. Reload racks.
waste is full is full
Message ID: 0x0700302B

DxC Event Codes

Troubleshooting
0x0700302C 13 CTA: Offloading racks, Access no CTA: Offloading racks, Access no (IM) Load substrate on Access. Reload racks.
unallocated substrate unallocated substrate
Message ID: 0x0700302C
5-195

5
 Table 5.48 CTA Event Codes: 0x07 (Continued)
5-196

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x0700302D 13 CTA: Offloading racks, Access substrate CTA: Offloading racks, Access substrate (IM) Substrate bottle open too long. Load substrate on
pack has expired pack has expired Access, or override substrate at DxC. Reload racks.
Message ID: 0x0700302D
0x0700302E 13 CTA: Offloading racks, Access substrate CTA: Offloading racks, Access substrate lot (IM) Access lot date has expired. Load substrate bottle on
lot has expired has expired Access, or override substrate at DxC. Reload racks.
Message ID: 0x0700302E
0x0700302F 13 CTA: Offloading racks, Access has no CTA: Offloading racks, Access has no (IM) Load automation racks on Access. Reload racks.
automation racks automation racks
Message ID: 0x0700302F
0x07003020 13 CTA: Begin aliquot transfer. (E) Status message only.
Message ID: 0x07003020
0x07003021 13 CTA: Done aliquot transfer. (E) Status message only.
Message ID: 0x07003021
0x07003022 13 CTA: Transferred aliquot – SmpID:<string> (E) Status message only.
Row:<ulong> Col:<ulong>.
Message ID: 0x07003022
0x07003023 13 CTA: Load AV state error – <string> (E) Status message only.
Message ID: 0x07003023
0x07003024 13 CTA: Offloading racks, CTA AV waste is CTA: Offloading racks, CTA AV waste is full (IM) Empty AV waste bag on CTA. Reload racks.
full Message ID: 0x07003024
0x07003025 13 CTA: Offloading racks, CTA AV out of CTA: Offloading racks, CTA AV out of wash (IM) Fill wash buffer solution on CTA. Reload racks.
wash solution solution
Message ID: 0x07003025
0x07003026 13 CTA: Offloading racks, CTA out of probe CTA: Offloading racks, CTA out of probe (IM) Fill probe lubricant (Auto-Gloss) on CTA. Reload racks.
lubricant lubricant
Message ID: 0x07003026
A94067AC
 Table 5.48 CTA Event Codes: 0x07 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x07003027 13 CTA: Offloading racks, CTA out of AV’s CTA: Offloading racks, CTA out of AV’s (IM) Load AV’s on CTA. Reload racks.
Message ID: 0x07003027
0x07003028 13 CTA: Offloading racks, Access no CTA: Offloading racks, Access no (IM) Load RVs on Access. Reload racks.
unallocated RVs unallocated RVs
Message ID: 0x07003028
0x07003029 13 CTA: Offloading racks, Access no CTA: Offloading racks, Access no (IM) Empty RV waste on Access. Reload racks.
unallocated RV waste unallocated RV waste
Message ID: 0x07003029
0x07003030 13 CTA: Offloading racks, Access is offline CTA: Offloading racks, Access is offline too (IM) Put Access on line and reload racks.
too long long
Message ID: 0x07003030
0x07003031 13 CTA: Offloading racks, Access CTA: Offloading racks, Access connection (IM) Re-establish connection between CTA and Access.
connection is down is down Reload racks
Message ID: 0x07003031
0x07003032 13 CTA: Offloading racks, Access is Not CTA: Offloading racks, Access is Not Ready (IM) Wait until Access is in Standby or Ready mode and
Ready Message ID: 0x07003032 reload racks.

0x07003033 13 CTA: Offloading racks, Access front CTA: Offloading racks, Access front cover is (IM) Close front cover on Access. Reload racks.
cover is open open
Message ID: 0x07003033
0x07003034 13 CTA: Offloading racks, Access door is CTA: Offloading racks, Access door is open (IM) Close Access door. Reload racks.
open Message ID: 0x07003034
0x07005001 13 CTA: Received spurious hardware (E) CTA CPU received an unexpected interrupt.
interrupt. Status message only.
Message ID: 0x07005001

DxC Event Codes

Troubleshooting
5-197

5
 Event Codes: 0x13
5-198

DxC Event Codes

Troubleshooting
Table 5.49 Event Codes: 0x13

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13890001 7 Console Computer Resource Error MPC: Error occurred when allocating memory on (SE) or (E) System Shutdown or reboot at earliest
OR Could not allocate memory. OR file: filename line: line number convenience. Memory issue on console.
An error occurred while
downloading information to the
instrument.
0x13890002 7 Unable to update reagent container MPC: Error downloading chem database for (IM) Communication issue between system and
information position console. Unable to obtain necessary information.
position number Check communication cables and reboot at earliest
convenience.
0x13890003 7 Unable to update reagent container MPC: Error verifying chem database download (IM) Communication issue between system and
information for position console. Unable to obtain necessary information.
position number Check communication cables and reboot at earliest
convenience.
0x13890004 7 Unable to update reagent container MPC: Error deleting chem database for position (IM) Communication issue between system and
information position number console. Unable to obtain necessary information.
Check communication cables and reboot at earliest
convenience.
0x13890005 7 Unable to update reagent container MPC: Error updating the cal status for reagent (IM) Communication issue between system and
information container. console. Unable to obtain necessary information.
chem_id: chem id Check communication cables and reboot at earliest
convenience.
lot_num: lot number
serial_num: serial number
0x13890006 7 Unable to update reagent container MPC: Error updating the reagent status for (IM) Communication issue between system and
information reagent container console. Unable to obtain necessary information.
chem_id: chem id Check communication cables and reboot at earliest
convenience.
lot_num: lot number
serial_num: serial number
A94067AC
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13890007 7 Unable to get reagent container MPC: Error getting the reagent container from (IM) Communication issue between system and
information STM console. Unable to obtain necessary information.
Check communication cables and reboot at earliest
convenience.
0x1389000D 7 Unable to Get Data From Database MPC: File filename (IM) Communication issue between system and
Line: Line number console. Unable to obtain necessary information.
Check communication cables and reboot at earliest
Database string failed convenience.
0x13900002 7 Console Computer Error CAL: File: filename (SE) System shutdown. Console file corrupted. Reboot.
Line: line number
Fatal Error: informational string
0x13900003 7 Unable to update reagent container CAL: File: filename (IM) Communication issue between system and
information; Unable to get available Line: line number console. Unable to obtain necessary information.
rack information; Unable To Get Check communication cables and reboot at earliest
Data From Database; Unable to Error: informational string convenience.
Write Data To Database; or Too
many chemistries associated with
the calibrator.
0x13900004 7 Console Computer Resource Error CAL: File: filename (SE) System shutdown. System overloaded. Reboot.
Line: line number
Failed Allocating Memory For: informational
string
0x13900007 7 Unable to Write Data To Database CAL: Unable to save the set points for calibrator: (SE) Necessary file is unusable. Reboot.
cal name
Lot Number: cal lot number
0x13910001 7 Cannot create enough space for the ROUTER: Cannot Create Enough Space for the (SE) System Shutdown or reboot at earliest

DxC Event Codes

Troubleshooting
queue Queue convenience. Memory issue on console.
0x13910002 7 Could not create the process ROUTER: Could not Create the Process (SE) System shutdown. System overloaded. Reboot.
0x13910003 7 The Client Connection could not be ROUTER: The Client Connection Could Not Be (SE) System shutdown. Communication error. Reboot.
5-199

established Established

5
 Table 5.49 Event Codes: 0x13 (Continued)
5-200

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13910006 7 There is no msg conversion string ROUTER: There is No Msg Conversion String (SE) System shutdown. Communication error. Reboot.
provided for msg Message Number Provided For Msg: Message Number
0x13910007 7 A Name could not be attached to the ROUTER: A Name Could Not Be Attached to the (SE) System shutdown. Communication error. Reboot.
process ProcessName: Process. Error: ErrorCode
0x13910008 7 The CAU Router cannot be found ROUTER: The CAU Router cannot be found (SE) System shutdown. Communication error. Reboot.
0x13910009 7 There is no data found in /mpcvan/ ROUTER: There is no Data found in /mpcvan/ (SE) System shutdown. Necessary data is missing.
data/cr_messages.txt data/cr_messages.text Reboot.
0x1391000B 7 /mpcvan/data/cr_messages.txt file ROUTER: /mpcvan/data/cr_messages.txt File (SE) System shutdown. Necessary data is missing.
cannot be found Cannot Be Found Reboot.
0x1391000E 7 Cable down - lost connection to ROUTER: Cable down - Reason (SE) System shutdown. Host communication
instrument corrupted. Check connections and setup. Reboot.
0x1391000F 7 Error opening socket ROUTER: Error opening socket (SE) System shutdown. Software error. Reboot
0x13910010 7 Error binding socket ROUTER: Error binding socket (SE) System shutdown. Software error. Reboot
0x13910011 7 Select failed on socket ROUTER: Select failed on socket (SE) System shutdown. Software error. Reboot
0x13910012 7 Accept failed on socket ROUTER: Accept failed on socket (SE) System shutdown. Software error. Reboot
0x13910013 7 Error setting socket option ROUTER: Error setting socket option (SE) System shutdown. Software error. Reboot
0x13910014 7 Unable to create alive timer ROUTER: Unable to create TimerName timer. (SE) System shutdown. Software error. Reboot
Error ErrorCode
0x13910015 7 Unable to disarm alive timer ROUTER: Unable to disarm alive timer (SE) System shutdown. Software error. Reboot
0x13910016 7 Unable to arm alive timer ROUTER: Unable to arm TimerName timer. (SE) System shutdown. Software error. Reboot
Error ErrorCode
0x13910017 7 Unable to attach alive proxy ROUTER: Unable to attach ProxyName proxy. (SE) System shutdown. Software error. Reboot
Error ErrorCode
0x13910018 7 Unable to open log file ROUTER: Unable to open log file (SE) System shutdown. Software error. Reboot
0x13910019 7 Queue overflow on client ROUTER: Queue overflow on client ClientName - (SE) System shutdown. Software error. Reboot
A94067AC

ClientName msg # Message Number

 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x1391001B 7 Queue overflow on send agent ROUTER: Queue overflow on send agent from (SE) System shutdown. Software error. Reboot
from client ClientName client ClientName - msg # Message Number
0x1391001E 7 ROUTER: Multiple repeats on msg (SE) System shutdown. Software error. Reboot
MessageNumber in cr_messages.txt
0x1391002B 7 Console Computer Interprocess ROUTER: Error ErrorType- pid ProcessID. (SE) Internal communication issue. Reboot. Contact
Error ModuleName, line LineNumber, error ErrorCode Beckman Coulter Support Center for additional
information.
0x13920001 7 Console Computer Interprocess DBM: Setsid Failed (SE) Internal communication issue. Reboot. Contact
Error File: filename Beckman Coulter Support Center for additional
information.
Line: line number
Code: error code
0x13920002 7 Console Computer Resource Error DBM: Name Attach Failed File: dbm filename (SE) System shutdown. System overloaded. Reboot.
Line: dbm line number
Code: error code
0x13920003 7 Console Computer Error DBM: Invalid Sub-Cmd File dbm filename (SE) Internal communication issue. Reboot. Contact
Line: dbm linenumber Beckman Coulter Support Center for additional
information.
Sub-Command: Command
Client: Client file
Line: Client line
0x13920004 7 Console Computer Error DBM: Invalid record File: dbm filename (SE) Internal communication issue. Reboot. Contact
Line: dbm line number Beckman Coulter Support Center for additional
information.
Rec: record type
Client: Client file

DxC Event Codes

Line: Client Line

Troubleshooting
5-201

5
 Table 5.49 Event Codes: 0x13 (Continued)
5-202

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13920005 7 Console Computer Error DBM: Invalid request File: dbm filename (SE) Internal communication issue. Reboot. Contact
Line: dbm line number Beckman Coulter Support Center for additional
information.
Req: record type
Client: client file
Line: line number
0x13920006 7 Console Computer Interprocess DBM: IPC Receive Failed File: dbm filename (SE) Internal communication issue. Reboot. Contact
Error Line: dbm line number Beckman Coulter Support Center for additional
information.
Code: error code
0x13920007 7 Console Computer Communication DBM: IPC Reply Failed File: filename (SE) Internal communication issue. Reboot. Contact
Error Line: line number Beckman Coulter Support Center for additional
information.
Code: error code
0x13920008 7 Console Computer Resource Error DBM: Locate Error File: filename (SE) System shutdown. System overloaded. Reboot.
Line: line number
Return: error number
Client: client file
Line: line number
0x13920009 7 Console Computer Resource Error DBM: Error DB Open File: dbm filename (SE) System shutdown. System overloaded. Reboot.
Line: dbm line number
Database: database name
Code: error code
0x1392000B 7 Console Computer Resource Error DBM: Error Key Read File: dbm filename (SE) System shutdown. System overloaded. Reboot.
Line: dbm line number
Rec: record type
Code: dbm error status
A94067AC

Client: client file

Line: line number
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x1392000C 7 Console Computer Resource Error DBM: Error DB Reade File: dbm filename (SE) System shutdown. System overloaded. Reboot.
Line: dbm line number
Rec: record type
Code: dbm error status
Client: client file
Line: line number
0x1392000D 7 Console Computer Interprocess DBM: Send Message File: filename (SE) Internal communication issue. Reboot. Contact
Error Line: line number Beckman Coulter Support Center for additional
information.
Return: error number
Client: client file
Line: line number
0x1392000E 7 Console Computer Resource Error DBM: Error DB Write File: dbm filename (SE) System shutdown. System overloaded. Reboot.
Line: dbm line number
Rec: record type
Code: dbm error status
Client: client file
Line: line number
0x13940002 7 PVT: Failed saving data to the data PVT: Failed saving data to the database (IM) Corrupted file. Required data is not saved. If
base. File: filename consistently receive this message, reboot to correct
database.
Line: lineno
0x1394000A 7 PVT: ERROR: CC is not in diag state. PVT: ERROR: CC is not in diag state (IM) System not in correct state to perform requested
File: filename tests. Test runs but results are not available.

Line: lineno

DxC Event Codes

Troubleshooting
5-203

5
 Table 5.49 Event Codes: 0x13 (Continued)
5-204

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x1394000B 7 PVT: ERROR: Unable to open data PVT: ERROR: Unable to open data file. (IM) Communication issue between system and
file. File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
0x1394000C 7 PVT: ERROR: Error in data file. PVT: ERROR: error in data file (IM) Communication issue between system and
File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
0x1394000D 7 PVT: ERROR: No sample rack. PVT: ERROR: No sample rack (IM) Communication issue between system and
File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
0x1394000E 7 PVT: ERROR: Wrong sample rack. PVT: ERROR: Wrong sample rack (IM) Communication issue between system and
File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
0x1394000F 7 PVT: ERROR: Unable to create test. PVT: ERROR: Unable to create test (IM) Communication issue between system and
File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
0x13940010 7 PVT: ERROR: Test was canceled. PVT: ERROR: Test was canceled (IM) Communication issue between system and
File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
A94067AC
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13940011 7 PVT: ERROR: Bad result for test. PVT: ERROR: Bad result for test (IM) Communication issue between system and
File: filename console. Unable to obtain necessary information. Test
runs but results are not displayed. Check
Line: lineno communication cables and reboot at earliest
convenience.
0x13940012 7 PVT: ERROR: Time out time PVT: ERROR: Time out time exceeded (IM) System timing error. System took too long to
exceeded. File: filename process test and ran out of time. Try to rerun test.

Line: lineno
0x13940013 7 PVT: ERROR: Insufficient reagent. PVT: ERROR: Insufficient reagent (IM) System does not have adequate reagent to
File: filename perform requested tests.

Line: lineno
0x13940014 7 PVT: ERROR: Insufficient sample. PVT: ERROR: Insufficient sample (IM) System does not have adequate sample to
File: filename perform requested tests.

Line: lineno
0x13940015 7 PVT: ERROR: Motion. PVT: ERROR: Motion (IM) Motion error observed while performing requested
File: filename tests. Test aborted, no results are available. Home the
system and restart test.
Line: lineno
0x13950008 7 CST: Failed sending msg to DIAG_TEST process (IM) Communication issue between system and
File: filename console. Diagnostic test may run or be aborted and
results are not displayed. Reboot at earliest
Line: lineno convenience.
0x13960003 7 Send Failed Errno: $s Line: $s File: $s EVLOG: Send Failed Errno: $s, Line: $s, File: $s (IM) Internal console communication error. Reboot if
consistently receive this message.
0x13960007 7 Could Not Attach The Logging Task EVLOG: Could Not Attach The Logging Task (IM) Internal console communication error. Reboot if
Manager Errno: $s Line: $s File: $s Manager Errno: $s, Line: $s, File: $s consistently receive this message.

DxC Event Codes

Troubleshooting
0x1396000B 7 Unknown Event Id Event. Event #: EVLOG: Invalid Event Id. Event #: $s (IM) Cannot identify event id.
$s Filename: $s Line: $s Filename: $s, Line: $s
5-205

5
 Table 5.49 Event Codes: 0x13 (Continued)
5-206

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13980001 7 Console Computer Resource MANOPS: File: file (SE) System shutdown. System overloaded. Reboot.
Error. (SE only) Line: line
Error error
0x13990004 7 Console Computer Resource Error PRTMGR: Insufficient memory (filename, line (SE) System shutdown. System overloaded. Reboot.
Line Number)
0x13990007 7 Printer error, please refer to the PRTMGR: Printer query error (filename, line (I) Error while trying to determine printer status. Verify
event log. linenumber, error: error) that the printer is online and functioning as expected.
Taskname: task
Error Code: error
0x13990008 7 Printer task aborted. Report type: PRTMGR: Infinite loop detected (filename, line (I) Error while processing requested print job. Will not
report type Report ID: report id line number) complete the job. Try to print again. Contact Beckman
Coulter Support Center for additional information, if
necessary.
0x1399000C 7 Printer is out of paper. PRTMGR: Printer is out of paper (filename, line (I) Printer is out of paper. Load paper and turn printer
linenumber) power back on.
0x1399000D 7 Printer error, please refer to the PRTMGR: Error opening parallel port (filename, (I) Error while processing requested print job. Will not
event log. line linenumber) complete the job. Try to print again. Contact Beckman
Taskname: task Coulter Support Center for additional information, if
necessary.
Error Code: error
0x1399000E 7 Printer is offline. Please check the PRTMGR: Printer is off-line (filename, line (I) Verify that the printer is connected to the console
printer connection, and make sure linenumber) and turned on.
that the printer is online.
0x1399000F 7 Printer error, please refer to the PRTMGR: Process information retrieve error (I) Error while processing requested print job. Will not
event log. (filename, line linenumber) complete the job. Try to print again. Contact Beckman
Taskname: task Coulter Support Center for additional information, if
necessary.
Error Code: error
0x13990010 7 Printer power off. PRTMGR: Printer is off (filename, line (I) Printer is off. Turn printer on and verify printer setup.
A94067AC

Please turn on the printer and make linenumber)

sure it is online.
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13990012 7 Console Computer Resource Error PRTMGR: Queue overflow (filename, line (I) Error while processing requested print job. Will not
linenumber) complete the job. Try to print again. Turn printer off and
on. Contact Beckman Coulter Support Center for
additional information, if necessary.
0x13990013 7 Console Computer Resource Error PRTMGR: Queue initialization error (filename, (SE) System shutdown. System overloaded. Reboot.
line linenumber)
0x13990014 7 Console Computer Resource Error PRTMGR: Queue failure (filename, line (I) Error while processing requested print job. Will not
linenumber) complete the job. Try to print again. Turn printer off and
on. Contact Beckman Coulter Support Center for
additional information, if necessary.
0x13990015 7 Console Computer Resource Error PRTMGR: Message receive error (filename, line (I) Error while processing requested print job. Will not
linenumber) complete the job. Try to print again. Contact Beckman
Coulter Support Center for additional information, if
necessary.
0x13990018 7 Console Computer Interprocess PRTMGR: Message send error (filename, line (I) or (E) Internal software communication error. If
Error linenumber, error error) receive message consistently, reboot.
0x1399001A 7 Printer error, please refer to the PRTMGR: Shell could not be run (filename, line (I) Error while processing requested print job. Will not
event log. linenumber) complete the job. Try to print again. Contact Beckman
Taskname: task Coulter Support Center for additional information, if
necessary.
Error Code: error
0x1399001E 7 Printer task aborted. Report type: PRTMGR: Formatter terminated prematurely (I) Previous print job failed to send complete message.
report type Report ID: report id (filename, line linenumber) Reboot System. For DxC 600i configuration, reboot
DxC and CTA. Request print job again.
0x13990020 7 Printer error, please refer to the PRTMGR: Write to parallel port error (filename, (I) Error while processing requested print job. Will not
event log. line linenumber) complete the job. Try to print again. Check that printer
Taskname: task cable is attached to correct parallel port. Contact

DxC Event Codes

Beckman Coulter Support Center for additional

Troubleshooting
Error Code: error information, if necessary.
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5
 Table 5.49 Event Codes: 0x13 (Continued)
5-208

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139A0006 7 Cannot get instrument state from RCS: Cannot get Instrument State from Status (IM) Internal console communication error. Reboot if
Status Monitor Monitor. consistently receive this message.
File: filename,
Line: line no.
0x139C0001 9 (E) or Console Computer Communication SCRMGR: Client Error: error code: Error ID (SE) or (E) Internal console communication error. Verify
7 (SE) Error (SE) Filename: Filename that no other software is currently loaded on the
console. Reboot if necessary.
Linenum: Line Number
0x139C0002 9 (E) or Console Computer Communication SCRMGR: Internal Error: (SE) or (E) Internal console communication error.
7 (SE) Error (SE) Description: Error ID Reboot if necessary.

Filename: Filename
Linenum: Line Number
0x139D0001 7 1. Unable To Delete Data from SS: File File name (IM) Internal console communication error. Cannot
Database. Line Line number, obtain required information to perform requested task
2. Unable to Get Data from in System Setup. Try again. Reboot if consistently
Database Error string failed. receive this message.
database.
3. Unable to Restore with default
Data in Database.
4. Unable to Write Data to Database
0x139D0002 7 n/a SS: File File name Line Line number, failed (IM) Internal error occurred when requesting specific
allocating memory for Error string. System Setup information. Reboot if receive message
consistently.
0x139D0003 7 Console Computer Communication SS: File File name Line Line number Non-fatal (SE) Internal communication issue. Reboot. Contact
Error/ Console Computer Error Error Error string. Beckman Coulter Support Center for additional
information.
0x139D0026 9 n/a SS: O/S Access enabled. (IM) O/S Access is enabled. Information message.
0x139D0027 9 n/a SS: Service mode enabled. (IM) Service mode is enabled. Information message.
A94067AC

0x139D0028 9 n/a SS: Service mode disabled. (IM) Service mode is disabled. Information message.
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139D002B 7 Unable to send create RAM disk SS: Unable to send create instrument RAM disk (IM) Internal console communication error. Retry
message to instrument. message. request. Reboot if consistently receive this message.
0x139D002C 7 Unable to receive create RAM disk SS: Unable to receive create instrument RAM disk (IM) Internal console communication error. Retry
result message from instrument. result message. request. Reboot if consistently receive this message.
0x139D002D 7 RAM disk is OK. SS: RAM disk is OK. (IM) Internal check. Information message.
0x139D002E 7 RAM disk creation successful. SS: RAM disk creation successful. (IM) Internal check. Information message.
0x139D002F 7 Failure creating RAM disk. SS: Failure creating RAM disk. (IM) System could not perform requested task. Retry
command. Contact Beckman Coulter Support Center
for additional information.
0x139D0030 7 Unable to send cap piercer msg to SS: Unable to send cap piercer msg to (IM) Communication issue between system and
instrument. instrument. console. Cannot update Cap Piercer status. Try homing
system. Verify connections between system and
console. If recurring, reboot at earliest convenience.
Contact Beckman Coulter Support Center for
additional information.
0x139D0031 7 Unable to receive cap piercer msg SS: Unable to receive cap piercer msg from (IM) Communication issue between system and
from instrument. instrument. console. Cannot update Cap Piercer status. Try homing
system. Verify connections between system and
console. If recurring, reboot at earliest convenience.
Contact Beckman Coulter Support Center for
additional information.
0x139D0032 7 Install cap piercer hardware SS: Install cap piercer hardware successful. (IM) Cap Pierce Hardware installed successfully.
successful. Information message.
0x139D0033 7 Uninstall cap piercer hardware SS: Uninstall cap piercer hardware successful. (IM) Cap Piercer Hardware uninstalled successfully.
successful. Information message.
0x139D0034 7 Install cap piercer hardware failed. SS: Install cap piercer hardware failed. (IM) Cap Piercer Hardware install failed. Cap Piercer is

DxC Event Codes

not available for use. Verify hardware installation and

Troubleshooting
reboot. Contact Beckman Coulter Support Center for
additional information.
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5
 Table 5.49 Event Codes: 0x13 (Continued)
5-210

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139D0035 7 Uninstall cap piercer hardware SS: Uninstall cap piercer hardware failed. (IM) Cap Piercer Hardware uninstall failed. Cap Piercer
failed. still available for use. Reattempt uninstall. Contact
Beckman Coulter Support Center.
0x139D0036 7 Unable to store cap piercer data in SS: Unable to store cap piercer data in database. (IM) Communication issue between system and
database. console. Cannot update Cap Piercer status. Try homing
system. Verify connections between system and
console. If recurring, reboot at earliest convenience.
Contact Beckman Coulter Support Center for
additional information.
0x139D0037 7 Unable to retrieve cap piercer data SS: Unable to retrieve cap piercer data from (IM) Communication issue between system and
from database. database. console. Cannot update Cap Piercer status. Try homing
system. Verify connections between system and
console. If recurring, reboot at earliest convenience.
Contact Beckman Coulter Support Center for
additional information.
0x139D003B 7 An error occurred while creating OCC: Error creating pictures. File: Filename - Line: (IM) Unable to update screen display in UDR. Try again.
screen pictures. Unable to display Line Number - Status: error value If consistently receive this message, reboot and
requested screen. contact Beckman Coulter Support Center.
A94067AC
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139D003E 7 An error occurred while deleting OCC: DB call failed. File: Filename - Line: Line (SE) Internal Communication issue. Unable to obtain
reagent data. Unable to delete Number - Status: error value necessary information. Reboot.
this reagent. (SE) OR
An error occurred while writing
reagent data. Unable to save
changes to this reagent (SE) OR
An error occurred while
downloading information to the
instrument (SE) OR
An error occurred while retrieving
reagent data. Unable to define/edit
this reagent. (IM) OR
An error occurred while retrieving
the list of User Defined Chemistries
(IM)
0x139D0040 9 OCC: User Defined Chemistry UDR Name has
been Action
0x139D0041 7 Single trigger information moved OCC: Trigger inject information moved to 3rd (I) UDR information needs to be reevaluated for
from second inject to third inject. inject. Chem: chem - Pos: position specified chemistry. Check specified UDR definition.
0x139D0042 7 Send Message Failed SS: File: File Name - Line: Line Number, Send (SE) Internal communication issue. Reboot. Contact
Error string Failed. Beckman Coulter Support Center for additional
information.
0x139D0043 7 1. Get System Configuration Data SS: File: File Name - Line: Line Number, Error (IM) Unable to obtain requested System Setup data.
Failed. string Failed. Retry request. If consistently receive this message,
2. Write System configuration Data contact Beckman Coulter Support Center. System may
Failed require reboot.

DxC Event Codes

0x139D0044 7 Date May Be Out Of Order Due to SS: date/time was set backwards from previous (IM) Changing the time/date setting backwards may

Troubleshooting
Date/Time Change value to new value. produce out of order or misleading data. Information
message.
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5
 Table 5.49 Event Codes: 0x13 (Continued)
5-212

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139D0045 7 An error occurred while writing OCC: Unexpected internal error occurred. (IM) Changes made in the UDR screen are not saved.
reagent data. Unable to save File: File Name - Line: Line Number Internal error observed when attempting to save the
changes to this reagent. changes. Try reentering parameters. Refer to CHAPTER
8, User Defined Reagents in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual for the
DxC 600/800 for correct input information. For an
Integrated Workstation, refer to the User Defined
Reagents section of CHAPTER 10, System Setup, in the
UniCel DxC Synchron Access Clinical System
Integrated Workstations Instructions For Use manual.
0x139D0046 7 Console serial number is invalid. SS: Console serial number is invalid. Please go to (IM) System serial number not correct in System
Please go to system setup to update system setup to update the console serial Setup. For additional information, refer to CHAPTER 3,
the console serial number. number. System Setup Options in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual for the
DxC 600/800. For the Integrated Workstation, refer to
the System Configuration section of CHAPTER 3,
Detailed System Setup, in this manual.
0x139D0047 7 Console serial number has been SS: Console serial number has been updated. (IM) System serial number has been updated
updated. successfully in System Setup. Information message.
0x139D0048 7 ICC board is bad. SS: ICC board is bad. (IM) Serial number on instrument is incompatible with
system hardware. Update the system serial number to
correct one. Contact Beckman Coulter Support Center
for additional information.
0x139E0003 7 Manops - System Setup, file, line, CLCK: Could not locate the clock task, line: line, (IM) Internal communication error. If receive this
error, Clock Task. file: file, errno: error. message consistently, contact Beckman Coulter
Support Center. System may require rebooting.
0x139E0004 7 Failed to set the clock task priority. CLCK: Could not set the clock task priority, line: (IM) Internal communication error. If receive this
Task: task, File: file, Line: line, Rtn line, file: file, errno: error. message consistently, contact Beckman Coulter
Code: error Support Center. System may require rebooting.
0x139E0005 7 Register task error. Task: name File: CLCK: Could not attach name, Line: line, file: file, (IM) Internal communication error. If receive this
A94067AC

file, Line: line, Rtn Code: error errno: error. message consistently, contact Beckman Coulter
Support Center. System may require rebooting.
 Table 5.49 Event Codes: 0x13 (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139E0006 7 Inter Process Communication Error. CLCK: Receive failed on line: line, file: file, errno: (IM) Internal communication error. If receive this
Receive failed. Taskname: task, error. message consistently, contact Beckman Coulter
Filename: file, Line: line, Rtn: error. Support Center. System may require rebooting.
0x139E0009 7 Could not set the system clock. Task CLCK: Could not set the system clock, line: line, (IM) Internal communication error. If receive this
Name: Clock Task, File Name: file, file: file, errno: error. message consistently, contact Beckman Coulter
Line No: line, RTN Code: error. Support Center. System may require rebooting.
0x139E000A 7 Could not set the system clock. Task CLCK: Could not save the new date/time on the (IM) Internal communication error. If receive this
Name: Clock Task, File Name: file, CMOS. line: line, file: file, errno: error. message consistently, contact Beckman Coulter
Line No: line, RTN Code: error. Support Center. System may require rebooting.
0x139F0008 9 Console Computer Interprocess STM: Receive Error (file: file name, line: line no, (SE) Internal communication issue. Reboot. Contact
Error error no: errno) Beckman Coulter Support Center for additional
information.
0x139F0018 7 Low Disk Space, RemainingSpace STM: Low Disk Space, RemainingSpace percent (IM) Hard drive is becoming full. Reboot as soon as
percent remaining, shutdown and remaining, shutdown and restart instrument at possible to reallocate file storage.
restart instrument at earliest earliest convenience.
convenience.
0x139F0036 9 One or more chemistries will STM: One or more chemistries will timeout soon (IM) Check Reagent Load/ Calibration screen for
timeout soon calibration information. Information message.
0x139F0037 9 Within Lot Cal Factor Timeout in STM: Within Lot Cal Factor Timeout in hours (IM) The within log calibration factor for the specified
hours Hours: Chemistry: chem, Lot Hours: (Chemistry: chem, Lot No: lot no, Serial chemistry will timeout soon. Information message.
No: lot no, Serial No: serial no, Pos: No: serial no, Pos: position)
position
0x139F0038 9 Within Lot Cal Factor Timeout in STM: Within Lot Cal Factor Timeout in hours (IM) The within log calibration factor for the specified
hours Hours: Chemistry: chem, Lot Hours: (Chemistry: chem, Lot No: lot no, Serial chemistry will timeout soon. Information message.
No: lot no, Serial No: serial no No: serial no)

DxC Event Codes

Troubleshooting
5-213

5
 Table 5.49 Event Codes: 0x13 (Continued)
5-214

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139F0039 9 Reagent Cartridge has less that 5 STM: Reagent container has less than 5 tests (IM) Specified reagent cartridge has less than 5 tests
tests left: Reagent: reagent, left: (Reag: chem, Lot No: lot no, Serial No: remaining. Prepare to load another cartridge to finish
Position: position, Lot #: lot num, serial no, Pos: position) remainder of scheduled tests.
Serial #: serial num
0x139F003A 9 MC Reagent container has low STM: Reagent container has low volume: (Reag: (IM) Specified MC reagent container has low volume.
volume: Reag: chem, Volume: chem, Volume: volume, Lot no: lot no, Serial Prepare to load another container to complete
volume, Lot no: lot no, Serial No: No: serial no) incomplete tests.
serial no

Event Codes: 0x13A

Table 5.50 Event Codes: 0x13A

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A00006 10 Duplicate Sample ID(s) on rack: <rack WLM: Dupe samples found for rack <rack ID> (IM) Loaded rack has sample IDs already run on the
ID>. The rack will not be loaded. <dupe list> system. Verify samples and remove duplicate Ids.
0x13A00011 10 Sample Conflicts on Rack. (Presents WLM: Sample conflicts on rack <rack ID>. (IM) Samples loaded on specified rack cannot be
detail of conflicts found.) [1: <conflicting data> uniquely identified. Most likely an operator error.
Manually assign sample IDs if necessary.
<scanned ID>] [2: <conflicting data>
<scanned ID>] [3: <conflicting data>
<scanned ID>] [4: <conflicting data>
<scanned ID>]
0x13A00015 10 WLM Receive Agent unable to reply to WLM: Replymx() failed, errno: <error number> (SE) Internal Communication issue. Unable to
WLM main process. (SE) (<File Name>: <Line Number>) obtain necessary information. Reboot.
A94067AC
 Table 5.50 Event Codes: 0x13A (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A0001C 10 Non-programmed samples on rack. WLM: Unprogrammed samps, rack: <rack ID> (IM) Rack has been loaded with a sample ID which
[p: <position><sample ID>] has not been programmed. Or sample is not
[p: <position><sample ID>] identified by a rack /cup assignment.

[p: <position><sample ID>]

[p: <position><sample ID>]
0x13A00021 10 The result associated with the above WLM: QC result associated with control: <control (IM) Control result for specified chemistry is greater
control/chemistry was > <x> SD from name>/chem: <chem ID> > <x> SD from the than the specified control mean. Check QC charts
the assigned mean. assigned mean for additional information.
0x13A00022 10 The QC Database is <xx>% full. WLM: QC DB is <xx>% percent full (IM) QC data base is becoming full. When database
Archiving is suggested. becomes full, the oldest results will be overwritten.
To avoid this, archive your QC data.
0x13A00023 10 QC Database is full. The oldest result WLM: QC DB is full. The oldest result for control: (IM) QC database is full. The older result for
has been overwritten. <control name>/Chem: <chem name> has specified control and chemistry has been
been overwritten. overwritten. Archiving is suggested.
0x13A00024 10 QC Database is full. This result was not WLM: QC DB is full. The result for control: (IM) QC database is full and there is no space for the
saved. <control name> / Chem: <chem name>has not result to be saved. Results may only overwrite data
been saved for existing, previously defined control and
chemistry information.
0x13A0003F 10 Incomplete set of calibrator levels in WLM: Missing calibrator levels Rack: <rack ID> (IM) Operator has loaded a rack containing and
rack <rack ID> for the following Calibrators: <calibrator list> incomplete set of calibrators.
calibrators: <calibrator name list>
0x13A00056 10 No sample programming or pending WLM: No sample programming or pending tests (IM) Operator has loaded a rack with no sample
test found for samples in rack #<rack found for sample on rack. Rack ID: <rack ID> programming or pending tests. Rack is offloaded.
ID>. Rack will be unloaded from the (<File Name>: <Line Number>)
sample carousel.
0x13A00057 10 Required levels for calibrator not WLM: Subsequent calibrator levels not loaded (IM) Operator loaded a rack containing four levels of

DxC Event Codes

loaded. Rack will be unloaded from the for multi-rack calibrator on rack <rack ID> (<File a six-level calibrator but failed to load the

Troubleshooting
sample carousel. Rack: <rack ID> Name>: <Line Number>) remaining levels on the next rack.
Calibrator: <calibrator name>
5-215

5
 Table 5.50 Event Codes: 0x13A (Continued)
5-216

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A00059 10 Scanned bar codes in rack #<rack ID> WLM: Barcodes contain invalid chars. Rack: (IM) Operator has created bad bar code labels or a
contain invalid characters. Rack will <rack ID> bar code reader error has occurred.
unloaded from the sample carousel. [1: <sample ID>]
[2: <sample ID>]
[3: <sample ID>]
[4: <sample ID>]
0x13A0005C 10 Samples in rack #<rack ID> have WLM: Barcodes too long for host query. Rack: (IM) Bar coded samples have Ids which are not CX7
barcodes longer than 11 characters. <rack ID> compatible. Host cannot accommodate these Ids.
Host query will not be performed for the [1: <sample ID>] Refer to the UniCel DxC Synchron Clinical Systems
following samples: Host Interface Specifications and CX7 compatible
[2: <sample ID>] documentation.
[3: <sample ID>]
[4: <sample ID>]
0x13A00062 10 WLM Communication Agent unable to WLM: WLM Communication Agent Process (SE) Internal communication issue. Reboot. Contact
attach name. unable to attach name. (<File Name>: <Line Beckman Coulter Support Center for additional
Number>) information.
0x13A00063 10 WLM Receive Agent unable to attach WLM: WLM Receive Agent Process unable to (SE) Internal communication issue. Reboot. Contact
name attach name. (<File Name>: <Line Number>) Beckman Coulter Support Center for additional
information.
0x13A0006B 10 Unable to create WLM Communication WLM: Unable to create WLM Communication (SE) Internal communication issue. Reboot. Contact
Agent Agent (<File Name>: <Line Number>) Beckman Coulter Support Center for additional
information.
0x13A00092 10 Sample Programs are too old on rack: WLM: Sample program too old (IM) The sample program has exceeded the
rack number - rack <rack number> maximum age limit. This may indicate that manual
cleaning of sample programing was not performed
Position Sample ID [p: sample ID1] prior to reusing a sample ID.
1 sample ID1 [p: sample ID2]
2 sample ID2 [p: sample ID3]
A94067AC

3 sample ID3 [p: sample ID4]

4 sample ID4
 Table 5.50 Event Codes: 0x13A (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A10001 7 Printer error Please refer to the event RPT: Printer Error (file: filename (IM) Error trying to print the report. User can either
log Taskname: BECKMAN/PRINT MGR Line: line number, error: error) try the operation again; or reboot and try the
Error Code 2: operation again. If that fails, contact Beckman
Coulter Support Center.
0x13A10002 7 Console Computer Interprocess Error RPT: Send failed (file: filename (SE) Internal communication issue with Print
Line: line number, error: error) Manager. Reboot and try again. Contact Beckman
Coulter Support Center for additional information.
0x13A20002 7 MAINT: ERROR: No response from CAU. MAINT: Timeout while waiting for msg from CAU (IM) Communication issue between system and
File: filename, console. Cannot perform requested maintenance
procedure. Try homing system. Verify connections
Line: lineno between system and console. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Support Center for additional information.
0x13A20003 7 MAINT: ERROR: Unexpected message MAINT: Unexpected message ID received from (IM) Communication issue between system and
ID. CAU console. Cannot perform requested maintenance
File: filename, procedure. Try homing system. Verify connections
between system and console. If recurring, reboot at
Line: lineno earliest convenience. Contact Beckman Coulter
Support Center for additional information.
0x13A20005 7 MAINT: Instrument error while MAINT: Failed Receiving Message From CAU (IM) Communication issue between system and
performing maintenance proc. (IM) File: filename, console. Try homing system. Verify connections
between system and console. Maintenance
Line: lineno procedure will abort. If recurring, reboot at earliest
convenience. Contact Beckman Coulter Support
Center for additional information.
0x13A20008 7 MAINT: Cannot block the run button. MAINT: Cannot block the run button (IM) Run button is not blocked during Maintenance
File: filename, procedure. Procedure will not be performed.
Request Maintenance procedure.

DxC Event Codes

Line: lineno

Troubleshooting
0x13A20009 7 MAINT: Cannot release the run button. MAINT: Cannot release the run button (IM) Run button is not released for use after exiting
File: filename, the Maintenance procedure. Home the system and
proceed with running. If Run button does not work,
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Line: lineno reboot.

5
 Table 5.50 Event Codes: 0x13A (Continued)
5-218

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A2000C 7 MAINT: Instrument error while MAINT: Instrument error while performing (IM) Cannot perform requested maintenance
performing maintenance proc. maintenance proc. procedure due to system error. Try homing system.
File: filename, Verify connections between system and console. If
recurring, reboot at earliest convenience. Contact
Line: lineno Beckman Coulter Support Center for additional
information.
0x13A2000D 7 MAINT: ERROR: CC is not in MAINT: ERROR: CC is not in maint state. (IM) System not in correct state to perform
maintenance state. File: filename, requested procedure. Procedure request aborted.
Retry.
Line: lineno.
0x13A2000E 7 MAINT: ERROR: Unable to open data MAINT: ERROR: Unable to open data file. (IM) System could not perform requested task.
file. File: filename Retry command. Contact Beckman Coulter Support
Center for additional information.
Line: lineno
0x13A2000F 7 MAINT: ERROR: Error in data file. MAINT: ERROR: Error in data file. (IM) System could not perform requested task.
File: filename Retry command. Contact Beckman Coulter Support
Center for additional information.
Line: lineno
0x13A20010 7 MAINT: ERROR: Unable to create test. MAINT: ERROR: Unable to create test. (IM) System could not perform requested task.
File: filename Retry command. Contact Beckman Coulter Support
Center for additional information.
Line: lineno
0x13A20011 7 MAINT: ERROR: Test was cancelled. MAINT: ERROR: Test was cancelled. (IM) System could not perform requested task.
File: filename Retry command. Contact Beckman Coulter Support
Center for additional information.
Line: lineno
0x13A20012 7 MAINT: ERROR: Time out time MAINT: ERROR: Time out time exceeded. (IM) System could not perform requested task.
exceeded. File: filename Retry command. Contact Beckman Coulter Support
Center for additional information.
Line: lineno
0x13A20013 7 MAINT: ERROR: Insufficient reagent. MAINT: ERROR: Insufficient reagent. (IM) System does not have adequate reagent to
File: filename perform requested tests.
A94067AC

Line: lineno
 Table 5.50 Event Codes: 0x13A (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A20014 7 MAINT: ERROR: Insufficient sample. MAINT: ERROR: Insufficient sample. (IM) System does not have adequate sample to
File: filename perform requested tests.

Line: lineno
0x13A20015 7 MAINT: ERROR: Motion. MAINT: ERROR: Motion. (IM) Motion error observed while performing
File: filename requested tests. Test aborted, no results are
available. Home the system and restart test.
Line: lineno
0x13A20016 7 MAINT: ERROR: Reagent has not been MAINT: ERROR: Reagent has not been loaded (IM) Reagent is not on board. Load reagent and
loaded. File: filename retry request.

Line: lineno
0x13A20018 7 MAINT: Failed saving data to the data MAINT: Failed saving data to the data base (IM) Internal communication error. If receive this
base. File: filename message consistently, contact Beckman Coulter
Support Center. System may require rebooting.
Line: lineno.
0x13A20019 7 MAINT: ERROR: Requested rack not MAINT: ERROR: Requested rack not loaded (IM) Wrong rack loaded. Verify rack ID and retry.
loaded. File: filename
Line: lineno.
0x13A2001A 7 MAINT: ERROR: Cap Piercer not installed MAINT: ERROR: Cap Piercer not installed on (IM) Procedure aborted because the Cap Piercer is
on instrument. instrument not installed. Verify system configuration. Contact
File: filename Beckman Coulter Support Center for additional
information.
Line: lineno
0x13A2001B 7 MAINT: ERROR: Cap Piercer option not MAINT: ERROR: Cap Piercer option not enabled. (IM) Cap Piercer is not enabled. For setup
enabled. File: filename information, refer to CHAPTER 3, System Setup
Options in the UniCel DxC Synchron Clinical
Line: lineno Systems Instructions For Use manual for the DxC
600/800. For the Integrated Workstation, refer to

DxC Event Codes

Troubleshooting
the Reserved Racks/Obstruction Detection section
in CHAPTER 3, Detailed System Setup, in this
manual.
5-219

5
 Table 5.50 Event Codes: 0x13A (Continued)
5-220

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A40005 7 No chemistries are configured SP: No chemistries are configured, File: filename (IM) Configure chemistries before proceeding with
Line: line number tests. For setup information, refer to CHAPTER 3,
System Setup Options in the UniCel DxC Synchron
Clinical Systems Instructions For Use manual. For
the Integrated Workstation, refer to the Reserved
Racks/Obstruction Detection section in CHAPTER 3,
Detailed System Setup, in this manual.
0x13A40006 7 Program Samples failed SP: Program Samples failed in file: Filename (IM) Sample Program software failed. Contact
Line: line number Beckman Coulter Support Center for additional
information.
0x13A50001 6 Console Computer Resource Error HC: Out of memory (file: %s, line: $d, error: %d) (SE) Console out of memory. Reboot.
0x13A5000C 6 Console Computer Interprocess Error HC: Too many input queue read errors. source: (SE) System shutdown. System overloaded.
hc_control Reboot.
0x13A5000D 6 Console Computer Resource Error HC: Can't read Host Comm parameters. source: (SE) System shutdown. System overloaded.
hc_control Reboot.
0x13A5000E 6 Console Computer Resource Error HC: Error spawning process. source: hc_control, (SE) System shutdown. System overloaded.
process_to_spawn: '%s', errno: %d Reboot.
0x13A5000F 6 Console Computer Resource Error HC: Insufficient memory. source: hc_control, (SE) System shutdown. System overloaded.
line: %d Reboot.
0x13A50012 6 Console Computer Interprocess Error HC: Error sending to process. source: hc_control, (SE) Internal communication issue. Reboot and try
destination: %s, errno: %d again. Contact Beckman Coulter Support Center for
additional information.
0x13A50016 6 Console Computer Interprocess Error HC: hc_send_recv spawned with bad process (SE) Internal communication issue. Reboot and try
argument again. Contact Beckman Coulter Support Center for
additional information.
0x13A50017 6 Console Computer Resource Error HC: Insufficient memory. Source: %s (SE) System shutdown. System overloaded.
Reboot.
0x13A5001A 6 Console Computer Interprocess Error HC: Error replying to hc_control. source: %s (SE) Internal communication issue. Reboot and try
again. Contact Beckman Coulter Support Center for
A94067AC

additional information.
 Table 5.50 Event Codes: 0x13A (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A5001B 6 Console Computer Interprocess Error HC: Too many input queue read errors. source: (SE) Internal communication issue. Reboot and try
%s again. Contact Beckman Coulter Support Center for
additional information.
0x13A5001E 6 Unable to initialize Host port - No Host HC: Unable to initialize Host Port '%s' (IM) System is unable to initialize host port. Contact
Communication Beckman Coulter Support Center for additional
information.
0x13A5001F 6 Unable to initialize Diagnostics port - No HC: Unable to initialize Diag Port '%s' (IM) System is unable to initialize diagnostics port.
Diagnostics Communication Contact Beckman Coulter Support Center for
additional information.
0x13A50024 6 Host Communication Error, Check HC: Host Port Communication Error (IM) Host communication issue. Verify host
Event Log connections and host setup in System Setup. Verify
host setup at host. Contact Beckman Coulter
Support Center.
0x13A50025 6 Diagnostics Communication Error, HC: Diagnostics Port Communication Error (IM) Host communication issue. Verify host
Check Event Log connections and host setup in System Setup. Verify
host setup at host. Contact Beckman Coulter
Support Center.
0x13A50026 6 Host Communication Line Down, Check HC: Host line down (IM) Host communication issue. Verify host
Event Log connections and host setup in System Setup. Verify
host setup at host. Contact Beckman Coulter
Support Center.
0x13A50043 6 Console Computer Interprocess Error HC: Too many input queue read errors. source: (SE) Internal communication issue. Reboot and try
hc_bin_msg again. Contact Beckman Coulter Support Center for
additional information.
0x13A50048 6 Console Computer Interprocess Error HC: Too many input queue read errors. source: (SE) Internal communication issue. Reboot and try
hc_bin_msg_mgr again. Contact Beckman Coulter Support Center for
additional information.

DxC Event Codes

Troubleshooting
0x13A50049 6 Console Computer Resource Error HC: Insufficient memory. source: (SE) System shutdown. System overloaded.
hc_bin_msg_mgr, size: %d Reboot.
0x13A5004A 6 Console Computer Resource Error HC: Unable to send diagnostics message to (SE) System shutdown. System overloaded.
5-221

hc_bin_msg. Source: hc_bin_msg_mgr Reboot.

5
 Table 5.50 Event Codes: 0x13A (Continued)
5-222

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A5004B 6 Console Computer Interprocess Error HC: Unable to send to hc_control. source: (SE) Internal communication. Reboot and try again.
hc_spool Contact Beckman Coulter Support Center for
additional information.
0x13A5004D 6 Console Computer Resource Error HC: Host Comm database definition file does not (SE) System shutdown. System overloaded.
exist. source: hc_spool, filename: '%s' Reboot.
0x13A5004E 6 Console Computer Resource Error HC: Can't initialize Host Comm database. (SE) System shutdown. System overloaded.
source: hc_spool Reboot.
0x13A50094 6 Console Computer Error HC: Assertion error. file: filename, line: (SE) Internal communication. Reboot and try again.
linenumber, error: error_info Contact Beckman Coulter Support Center for
additional information.
0x13A50097 6 Host Communication Line Down, Check HC: Chronic Host Port Communications Error. (IM) Communications between the console and the
Event Log. No new messages will be host has been disrupted for a prolonged period of
sent. Review Host Comm Setup to re- time. Check to see that the Host is operating and
enable. responding to messages sent by the console. Verify
cable is correctly attached.
0x13A50098 6 Host Communication Line Down, Check HC: Chronic Diagnostics Port Communications (IM) Communications through the diagnostic port
Event Log. No new messages will be Error. on the console has been disrupted for a prolonged
sent. Review Host Comm Setup to re- period of time. Verify cable is correctly attached. If
enable. nothing is attached to diagnostics port, then set
flow control to "No Flow" in Setup for HC Diag port.
0x13A70004 7 Instrument not in proper state. ICMD: System Error. Can't do Home. System (IM) System is not in proper state for Homing. Try
requires booting. homing again. Reboot if necessary.
File: filename
Line: line number
0x13A70005 7 Instrument not in proper state. ICMD: Cannot do Home in current instrument (IM) System is not in proper state for Homing. Try
state. homing again. Reboot if necessary.
File: filename
Line: line number
A94067AC
 Table 5.50 Event Codes: 0x13A (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A70006 7 Instrument not in proper state. ICMD: Cannot do PAUSE in current instrument (IM) System is not in proper state for Pausing. Select
state. Pause only when at least one side of the system is
File: filename running. Reboot if necessary.

Line: line number

0x13A70007 7 Instrument not in proper state. ICMD: Cannot do SHUTDOWN in current (IM) System is not in proper state for Shutdown
instrument state. command. Only select Shutdown when both sides
File: filename of the system are in standby and/or stopped states.
Press STOP button if necessary to obtain these
Line: line number states.
0x13A70008 7 Instrument not in proper state. ICMD: Cannot do UNLOAD ALL in current (IM) System is not in proper state for Unload All
instrument state. Racks command. Only select "Unload All" when CC/
File: filename MC sides of the system are in standby/stopped/or
disabled states and the Sample Rack is in standby.
Line: line number Press "Stop/Home" if necessary to obtain these
states.

Event Codes: 0x13AA

Table 5.51 Event Codes: 0x13AA

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AA0007 9 Cannot Register Task. MT: Cannot Register Process with (SE) Internal communication. Reboot and try again.
qnx_name_attach - ProcName: procname Contact Beckman Coulter Support Center for additional
information.
0x13AA0009 9 Console Computer Interprocess Error. MT: Create Process Failed: process (SE) Internal communication. Reboot and try again.
Contact Beckman Coulter Support Center for additional

DxC Event Codes

Troubleshooting
information.
5-223

5
 Table 5.51 Event Codes: 0x13AA (Continued)
5-224

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AA0014 9 Inter Process Communication Error. MT: Locate Error File: file name, (SE) Internal communication. Reboot and try again.
Name locate failed. Contact Beckman Coulter Support Center for additional
Line: line no,
Calling Task: BECKMAN/METERING information.
Err: err no
ALARM TASK
Filename: file name
Line No.: line no
Rtn Code: err no
Task to Locate: BECKMAN/METERING
ENGINE TASK
0x13AA0020 7,9 Unable To Get Data From Database. MT: File: filename, (SE) Internal communication. Reboot and try again.
or Line: line no, Contact Beckman Coulter Support Center for additional
information.
Unable To Write Data To Database. Database error string failed.
0x13AA0021 7,9 Could not allocate memory. MT: File: filename, (SE) Memory issue. Reboot.
Line: line no,
failed allocating memory for Structure

Event Codes: 0x13AC

Table 5.52 Event Codes: 0x13AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AC0001 7 Console Computer Resource Error Boot: Cannot Register Task: (SE) Internal Communication issue. Unable to
Task Name obtain necessary information. Reboot.

0x13AC0002 7 Console Computer Resource Error Boot: Invalid Console Directory (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
A94067AC

0x13AC0003 7 Console Computer Resource Error Boot: Invalid CAU Directory (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
 Table 5.52 Event Codes: 0x13AC (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AC0004 7 Console Computer Resource Error Boot: Unable to Open File: Filename (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0005 7 Console Computer Resource Error Boot: Corrupted File: Filename (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0006 7 Console Computer Resource Error Boot: Corrupted Record in: Filename (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0007 7 Console Computer Resource Error Boot: Corrupted full image in: Filename (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0008 7 Console Computer Resource Error Boot: Cannot create socket (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC000A 7 Console Computer Resource Error Boot: Cannot bind socket (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC000B 7 Console Computer Resource Error Boot: Select failed (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC000C 7 Console Computer Resource Error Boot: Accept Failed (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC000D 7 Console Computer Resource Error Boot: Unable to spawn: Task Name (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC000E 7 Console Computer Resource Error Boot: Fork Failed (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0010 7 Console Computer Interprocess Error Boot: Cannot Locate Task: Task Name (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0011 7 Console Computer Interprocess Error Boot: Unable to send message to Task Name (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0012 7 Console Computer Resource Error Boot: Error Reading File: Filename (SE) Internal Communication issue. Unable to

DxC Event Codes

Troubleshooting
obtain necessary information. Reboot.
0x13AC0013 7 Console Computer Resource Error Boot: Unable to Determine File Stats on: (SE) Internal Communication issue. Unable to
Filename obtain necessary information. Reboot.
5-225

5
 Table 5.52 Event Codes: 0x13AC (Continued)
5-226

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AC0015 7 Console Computer Interprocess Error Boot: Retries exceeded to instrument (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0018 4 Instrument Resource Error Boot: Smart module error: Error string (SE) System shutdown. System overloaded. Reboot.
0x13AC001B 7 Console Computer Resource Error Boot: End of File Encountered: Filename (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC001C 7 Console Computer Error Boot: Failed Waiting For Message From CAU (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC001D 7 Console Computer Error Boot: Message from CAU Too Big (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC001E 7 Console Computer Error Boot: Failed Reading Message From CAU (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC001F 7 Console Computer Error Boot: Failed Writing Message to CAU (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0020 7 Console Computer Error Boot: Received Invalid Message During Error (SE) Internal Communication issue. Unable to
Condition obtain necessary information. Reboot.
0x13AC0021 7 Console Computer Error Boot: Timed out waiting for console (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0022 7 Console Computer Resource Error Boot: Unable to create link to download (SE) Internal Communication issue. Unable to
directory obtain necessary information. Reboot.
0x13AC0029 7 Console Computer Resource Error Boot: Task Task Name died (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC002A 7 Console Computer Interprocess Error Boot: Unable to Get Process Info on: Task Name (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC002C 7 Console Computer Interprocess Error Boot: SM_Create failed (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC002D 7 Console Computer Interprocess Error Boot: SM_Update failed (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
A94067AC

0x13AC002E 7 Console Computer Interprocess Error Boot: SM_Activate failed (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
 Table 5.52 Event Codes: 0x13AC (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AC0051 4 Instrument Computer Error. Boot: Instrument attempted a second ICC boot. (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.
0x13AC0053 4 Instrument Computer Error. Boot: Smart module sequence file error. (SE) Internal Communication issue. Unable to
obtain necessary information. Reboot.

Event Codes: 0x13AD

Table 5.53 Event Codes: 0x13AD

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD0001 7 Not enough RAM to perform Backup/Restore: Not enough RAM to perform the (IM) System does not have enough memory to
requested operation requested operation perform requested task. Do not attempt Backup and
File: file name Restore, procedure will abort. If error persists, reboot.

Line: line num

0x13AD0002 7 Cannot get Instrument State from Backup/Restore: Cannot get Instrument State from (IM) Communication issue between system and
Status Monitor Status Monitor console. Cannot update system status. Try homing
File: file name system. Verify connections between system and
console. Backup and Restore procedure will abort. If
Line: line num recurring, reboot at earliest convenience. Contact
Beckman Coulter Support Center for additional
information.
0x13AD0003 7 Unable to display picture Backup/Restore: Cannot Create Main Picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.

DxC Event Codes

Troubleshooting
0x13AD0004 7 Unable to display picture Backup/Restore: Cannot Update Main Picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
5-227

5
 Table 5.53 Event Codes: 0x13AD (Continued)
5-228

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD0005 7 Unable to display picture Backup/Restore: Cannot Setadata in Main Picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0006 7 Unable to display picture Backup/Restore: Cannot Activate Main Picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0007 7 Bad Terminating Event Backup/Restore: Bad Terminating Event (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD000A 7 Cannot copy files from data Backup/Restore: Cannot copy files from data (IM) Internal communication issue. Backup and
directory directory Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD000C 7 Error retrieving ALIGNMENT files Backup/Restore: Error retrieving ALIGNMENT files (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD000F 7 Database Error during System Backup/Restore: Cannot locate renewed DBM files (IM) Internal communication issue. Backup and
Parameters Restore (/mpcvan/data/.init) Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0010 7 Message send error Backup/Restore: Message Send Error (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
A94067AC
 Table 5.53 Event Codes: 0x13AD (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD0011 7 Mounting Floppy Failed Backup/Restore: Mounting Floppy Failed (IM) System cannot identify inserted disk. Backup and
File: file name Restore procedure will abort. Verify that floppy is
inserted correctly. If recurring, reboot at earliest
Line: line num convenience. Contact Beckman Coulter Support
Center for additional information.
0x13AD0012 7 Unmounting Floppy Failed Backup/Restore: Unmounting Floppy Failed (IM) System cannot identify inserted disk. Backup and
File: file name Restore procedure will abort. Verify that floppy is
inserted correctly. If recurring, reboot at earliest
Line: line num convenience. Contact Beckman Coulter Support
Center for additional information.
0x13AD0013 7 Error copying to floppy Backup/Restore: Error copying to floppy (IM) System cannot identify inserted disk. Backup and
File: file name Restore procedure will abort. Verify that floppy is
inserted correctly. If recurring, reboot at earliest
Line: line num convenience. Contact Beckman Coulter Support
Center for additional information.
0x13AD0014 7 Error copying from floppy Backup/Restore: Error copying from floppy (IM) System cannot identify inserted disk. Backup and
File: file name Restore procedure will abort. Verify that floppy is
inserted correctly. If recurring, reboot at earliest
Line: line num convenience. Contact Beckman Coulter Support
Center for additional information.
0x13AD0015 7 Error opening Instrument Serial Backup/Restore: Error opening Instrument Serial (IM) Internal communication issue. Backup and
Number file Number file Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0016 7 Error opening Table of Contents Backup/Restore: Error opening Table of Contents (IM) System cannot identify inserted disk. Backup and
file on Floppy file on Floppy Restore procedure will abort. Verify that floppy is
File: file name inserted correctly. If recurring, reboot at earliest

DxC Event Codes

convenience. Contact Beckman Coulter Support

Troubleshooting
Line: line num Center for additional information.
5-229

5
 Table 5.53 Event Codes: 0x13AD (Continued)
5-230

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD0017 7 Bad Request Type Backup/Restore: Bad Request Type (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0018 7 Error opening Software Version Backup/Restore: Error opening Software Version (IM) Internal communication issue. Backup and
file file Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0019 7 Cannot locate boot task Backup/Restore: Cannot locate boot task (IM) Operating software error. Shutdown and reboot.
File: file name
Line: line num
0x13AD001A 7 Error sending shutdown request Backup/Restore: Error sending shutdown request (IM) Operating software error. Shutdown and reboot.
to boot task to boot task
File: file name
Line: line num
0x13AD001B 7 Error creating archive Backup/Restore: Error creating archive (pax) (IM) Operating software error. Shutdown and reboot.
File: file name
Line: line num
0x13AD001C 7 Error compressing archive Backup/Restore: Error compressing archive (IM) Operating software error. Shutdown and reboot.
(freeze)
File: file name
Line: line num
0x13AD001D 7 Error splitting archive Backup/Restore: Error splitting archive (split) (IM) Operating software error. Shutdown and reboot.
File: file name
Line: line num
A94067AC
 Table 5.53 Event Codes: 0x13AD (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD001E 7 Error formatting floppy Backup/Restore: Error formatting floppy (fdformat) (IM) System cannot identify inserted disk. Insert
File: file name another floppy. If recurring, reboot at earliest
convenience. Contact Beckman Coulter Support
Line: line num Center for additional information.
0x13AD001F 7 Error initializing floppy Backup/Restore: Error initializing floppy (dinit) (IM) System cannot identify inserted disk. Insert
File: file name another floppy. If recurring, reboot at earliest
convenience. Contact Beckman Coulter Support
Line: line num Center for additional information.
0x13AD0020 7 No Contents file on floppy Backup/Restore: No TOC floppy file (IM) System cannot identify inserted disk. Insert
File: file name another floppy. If recurring, reboot at earliest
convenience. Contact Beckman Coulter Support
Line: line num Center for additional information.
0x13AD0021 7 Bad Contents file on floppy Backup/Restore: Bad TOC on floppy (IM) System cannot identify inserted disk. Insert
File: file name another floppy. If recurring, reboot at earliest
convenience. Contact Beckman Coulter Support
Line: line num Center for additional information.
0x13AD0022 7 Error restoring archive (pax) Backup/Restore: Error unpax'ing archive (IM) Operating software error. Shutdown and reboot.
File: file name
Line: line num
0x13AD0023 7 Error restoring archive (melt) Backup/Restore: Error melting archive (IM) Operating software error. Shutdown and reboot.
File: file name
Line: line num
0x13AD0024 7 Clearing brm_data directory Backup/Restore: Clearing brm_data directory (IM) Operating software error. Shutdown and reboot.
failed failed
File: file name
Line: line num

DxC Event Codes

Troubleshooting
0x13AD0025 7 Unable to display picture Backup/Restore: Cannot create TOC picture (IM) Operating software error. Shutdown and reboot.
File: file name
Line: line num
5-231

5
 Table 5.53 Event Codes: 0x13AD (Continued)
5-232

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD0026 7 Unable to display picture Backup/Restore: Cannot update TOC picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0027 7 Unable to display picture Backup/Restore: Cannot setadata in TOC picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0028 7 Unable to display picture Backup/Restore: Cannot Activate TOC picture (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0029 7 Backup Type on disk doesn't Backup/Restore: Backup type on disk does not (IM) System cannot identify inserted disk. Insert
match request type match request type another floppy. If recurring, reboot at earliest
File: file name convenience. Contact Beckman Coulter Support
Center for additional information.
Line: line num
0x13AD002A 7 Instrument serial number on disk Backup/Restore: Inst serial number on disk doesn't (IM) System cannot identify inserted disk. Insert
doesn't match Instrument serial match Inst serial num another floppy. If recurring, reboot at earliest
number File: file name convenience. Contact Beckman Coulter Support
Center for additional information.
Line: line num
0x13AD002B 7 S/W Version on disk doesn't Backup/Restore: SW Version on disk does not (IM) System cannot identify inserted disk. Insert
match MPC S/W Version match MPC SW Version another floppy. If recurring, reboot at earliest
File: file name convenience. Contact Beckman Coulter Support
Center for additional information.
Line: line num
0x13AD0032 7 Error retrieving ALIGNMENT files Backup/Restore: Send request for alignment files (IM) Internal communication issue. Backup and
failed Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
A94067AC
 Table 5.53 Event Codes: 0x13AD (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD0033 7 Error retrieving ALIGNMENT files Backup/Restore: Receive from CAU request for (IM) Internal communication issue. Backup and
alignment files failed Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0034 7 Error retrieving ALIGNMENT files Backup/Restore: Bad Backup msg ID received from (IM) Internal communication issue. Backup and
CAU Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0035 7 Error restoring ALIGNMENT files Backup/Restore: Send request to put alignment (IM) Internal communication issue. Backup and
files failed Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0036 7 Error restoring ALIGNMENT files Backup/Restore: Receive from CAU request to put (IM) Internal communication issue. Backup and
alignment files failed Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0037 7 Error restoring ALIGNMENT files Backup/Restore: Bad Restore msg ID received from (IM) Internal communication issue. Backup and
CAU Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD0038 7 Error restoring ALIGNMENT files Backup/Restore: Error restoring ALIGNMENT files (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.

DxC Event Codes

0x13AD0039 7 Error checking floppy Backup/Restore: Error checking floppy (chkfsys) (IM) Operating software error. Shutdown and reboot.

Troubleshooting
File: file name
Line: line num
5-233

5
 Table 5.53 Event Codes: 0x13AD (Continued)
5-234

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13AD003A 7 Error during backup of touch Backup/Restore: Backup error copying touch (IM) Internal communication issue. Backup and
screen alignment file screen alignment file Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD003B 7 Error during backup of touch Backup/Restore: Restore error copying touch (IM) Internal communication issue. Backup and
screen alignment file screen alignment file Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
0x13AD003C 7 Error restoring archive (cat) Backup/Restore: Error reconnecting archive (IM) Internal communication issue. Backup and
File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD003E 7 Error trimming System Backup/Restore: Error trimming Sys Param files (IM) Internal communication issue. Backup and
Parameters files File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD003F 7 Database Error during System Backup/Restore: Error during DBM_RestoreData (IM) Internal communication issue. Backup and
Parameters Restore File: file name Restore procedure will abort. If recurring, reboot at
earliest convenience. Contact Beckman Coulter
Line: line num Support Center for additional information.
0x13AD0040 7 Bad Floppy, replace floppy and try Backup/Restore: Bad floppy, cannot read from (IM) Internal communication issue. Backup and
Backup again floppy during backup Restore procedure will abort. If recurring, reboot at
File: file name earliest convenience. Contact Beckman Coulter
Support Center for additional information.
Line: line num
A94067AC
 Event Codes: 0x13B
A94067AC

Table 5.54 Event Codes: 0x13B

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13B00001 7 EXER: Could not allocate memory. EXER: Could not allocate memory (SE) or (E) System Shutdown or reboot at earliest
File: filename convenience. Memory issue on console.

Line: fileno

Console Events
Table 5.55 Console Events

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13910068 9 ROUTER: DxCICON Mgr - Unable to route message (M) An internal console communication error has
id event to MC, errno errno value. file name: line happened. The router process was unable to send an
number event log message to the EMC task. This is likely to be a
result of another more serious problem (which may be
logged in the event log), rather than an isolated problem.
0x13910069 7 CTA cable down - lost ROUTER: DxCICON Recv - CTA cable down (IM) Communication with the CTA has been lost. This
communication could have been due to a hardware problem, or the CTA
File: file name
could have been shut down. The CTA may automatically
Line: line no try to restore communication. It might be necessary for
the user to turn off the CTA and restart it, or shutdown
and reboot the DxC and CTA.
0x139A0007 7 RCS: Unable to get cap piercer status from DBM (E) RCS_CAP_PIERCE_DB_FAIL: Unable to retrieve cap
Status: status piercer configuration data from the database.

File: file name

DxC Event Codes

Troubleshooting
Line: line no
0x139A0008 9 RCS: reagent name was modified to reagent (E) (E) Records change in reagent volume by user on the
volume RCS screen. Currently, this event support only Auto-
5-235

Gloss. This is not an error.

5
 Table 5.55 Console Events (Continued)
5-236

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x139B0023 7 RGTLOAD: Database Manager API error: error no (M) Failed to retrieve chemistry data from the database.
file: file name
Line: line number
0x139D007C 7 OCC: EXP UDR copy failed: (E) Either a database error occurred, or bad disk.
File: filename
Line: Line number
Status: status
0x139D007D 7 OCC: Restore failed: Name exists: chem name (E) Either a database error occurred or the chemistry all
ready exists
0x139D007E 7 SS: Maximum Sample Age Enable/Disabled (E) Maximum sample age is enabled or disabled.
modified: sample age
0x139D007F 9 SS: Maximum Sample Age time modified: sample (E) Maximum sample age time is changed
expired time
0x139D0080 9 SS: DxC Setup option is selected: service option (E) Service option chosen for DxC setup.
(file name: file number)
0x139F006B 9 STM: Error creating ASMonitor agent (file: (E) A task did not get created. This will require a reboot
<filename> and may require reinstall.
Line: <line number>
err no: <errno>)
0x13A00032 10 WLM: System Standby detected - CAU: <CAU (E) Caused for DxC when system transitions into Standby.
Type> Caused for ACCESS upon receipt of MUDD 14220 - ASTM
Attempting to cleanup running samples. (<File RUN COMPLETE message.
Name>: <Line Number>) Informational only - no action required
A94067AC
 Table 5.55 Console Events (Continued)
A94067AC

Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A00033 10 WLM: Cleanup sample - CAU: <CAU Type> (E) Informational only - no action required
smpID: <Sample ID>
r: <rack ID>
p: <cup position>
dba: <DB addr>
calID: <calibrator ID>
#Tests Stopped: < Tests Stopped > (<File
Name>: <Line Number>)
0x13A00035 10 WLM: Requested removal of rack: <rack ID> - (E) Informational only - no action required
<reason>
Direction: < Direction> (<File Name>: <Line
Number>)
0x13A0009E 10 WLM: SampProg 12201 to CTA - SmpID: <sample (E) Sent in response to CTA rack scanned message.
ID> Informational only - no action required.
r: <rack ID>
p: <position>
DBA: <sample database address/handle>
sptype: <sample type>
pri: <priority>
DxCchems: <DxCchems>
ACChems: <num Access chems>
chemID: reps chem
ID: reps...
0x13A00A8 10 WLM: Unable to locate host query tracking entry (E) This event should never occur and indicates a

DxC Event Codes

Troubleshooting
for rack <rack ID> (<file name><line number>) software error. If this event occurs, the specified rack may
become stranded on CTA. Rebooting will recover the
system.
5-237

5
 Table 5.55 Console Events (Continued)
5-238

DxC Event Codes

Troubleshooting
Event Event Message Event or Log Description Cause and/or Corrective Action
Number Class
0x13A00A9 10 WLM: Host query expired for sample: <sample ID> (M) Informational only - no action required.
(<file name><line number>)
0x13A00AA 10 WLM: Too many entries for rack found in WLM (M) This event should never occur and indicates a
datastore software error. If this event occurs, sample programs may
Rack ID: <rack ID> (<file name><line number>) not have the correct sample status. Reflex rack routing
may not work properly for this rack. Rebooting will
recover the system.
0x13A00C4 10 WLM: All host queries resolved for rack: <rack ID> (E) Informational only - no action required.
Simulating host query alarm timeout. (<file
name>: <line number>)
0x13A00C6 10 WLM: Attempt to load duplicate racks. Rack <rack (M) Don't load two racks with the same rack ID.
ID>will be removed/skipped. (<file name>: <line
number>)
0x13B002E 7 SYSCON: File: file (E) Error has occurred during chemupdate. Make sure
Line: line Error: error info chemupdate media is present either on the CD-ROM
drive, or the floppy disk drive, or the hard disk placed
there by modem.
A94067AC
 CHAPTER 6

System Tools and Alignment Procedures

This chapter contains descriptions and instructions for on-board Diagnostics, Alignments, and
Performance Verification tests (PVT). These tools will be used to evaluate and remedy system
issues.

IMPORTANT Beckman Coulter recommends that you back up data after every alignment procedure.

Access to Utilities Menu

Select the Utils icon to access:

• 4 Diagnostics
• 5 Alignments
• 6 PVT

Diagnostics

The DxC on-board diagnostic tests are grouped into six functional areas or modules.

Table 6.1 Diagnostic Areas and Their Functions

Functional Area Function

Sample System Responsible for the delivery of the sample to the system for analysis. Includes
loading and identifying sample, sample processing by cap piercer (some
configurations), and sample delivery for CC or MC analysis.
Reagent System Responsible for the delivery of the reagent to the reaction carousel. Includes
reagent storage and reagent delivery for CC analysis.
Reaction System Responsible for reaction components or sample analysis. Includes reaction
carousel temperature, cuvette maintenance, and photometer functionality.
Hydropneumatic System Responsible for maintaining the fluid and air pressure within the instrument.
Includes waste disposal and fluid paths.
ISE Module System Responsible for all ISE functions, including EIC cup and MC sampling probe.

A94067AC 6-1
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: Level Sense Test

Table 6.1 Diagnostic Areas and Their Functions (Continued)

Functional Area Function

Modular Cup Chemistry Responsible for all MC cups, cup temperature regulation, and MC reagent
Module delivery.
Valve and Fluidics Responsible for valves and fluidics used in mixers, MC and CC sample crane, MC
cup modules, reagent pump and hydro function and reagent crane.

MC Chemistry Sample Crane: Level Sense Test

Test Summary
The Level Sense Test allows the operator to determine whether the level sense function of the MC
sample probe is operating. The level sense function changes, depending on which type of sample
container is being used: tubes require the least sensitivity, cups require more sensitivity. This
allows the system to be more sensitive when detecting smaller amounts of fluid within the sample
container.

The system detects and measures the fluid within a specific rack and position. Sensitivity is
determined by the type of container used which is entered into the test screen. The system detects
the fluid, aspirates 50 µL of fluid, and reports the fluid level. The test proceeds until stopped.

Materials Required
• At least one rack
• One of each type of sample container: tube, cup, Microtube, and thick stopper tube
• Test fluid (Use saline)

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• MC Chemistry Sample Crane
• 1 Level Sense Test

2 Type the Rack ID into the Rack ID field. Select the appropriate Rack Position. Select the
appropriate container type. Only one rack, position and container type may be tested at one
time.

6-2 A94067AC
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: Level Sense Test 6

3 Fill one Tube, Cup, Microtube or Thick Stopper Tube, as selected, with test fluid. Place it in the
specified rack and position, and then place the rack in the autoloader.

4 Select Start.
System will automatically load the rack and the MC probe will attempt to detect sample.
If errors occur while the procedure is being performed, the error condition is displayed in the
message bar at the bottom of the screen. Status for non-compromised testing should be OK.

5 Continue to gather level sense information until data is satisfactory. Select Stop at any time to
end the testing. The test rack will automatically unload.

Results
The results are evaluated as follows:

No Fluid Column
False = Fluid is detected in the container.
True = Fluid is not present/detected in the container.

Fluid Level Column

This is a measurement of the distance between the fluid sensing and the bottom of the container.
As the MC probe aspirates fluid, this number decreases with each level sense test to accommodate
the changes in the amount of fluid within the container.

Corrective Action
Table 6.2 MC Sample Crane Level Sense Symptoms and Corrective Actions

Symptom Corrective Action

If system reports True but there is sample • Check the fluid level.
in the container • Check the smart module for a bad connection. Check
all appropriate wiring.
• Verify alignment and realign if necessary.
If the system reports False but there is NO • Check the smart module for bad connections.
sample in the container • Change smart module if necessary.
• Verify alignment and realign if necessary.

A94067AC 6-3
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: Obstruction Detection

MC Chemistry Sample Crane: Obstruction Detection

Test Summary
This test finds if the probe obstruction detection subsystem of the MC probe is operating correctly.
The test gives data related to the calibration of this circuit.

Use this test when chemistry or system performance indicate issues with MC obstruction detection
or the MC obstruction detection transducer.

IMPORTANT The instructions on the screen for this test are the same as those for the alignment for the MC
Sample Probe Obstruction Detection. Refer to Part A, Alignment, MC Sample Crane or Probe, MC Sample
Probe Obstruction Detection in this chapter. This test, however, also shows the result data on the screen.

Materials Required
• Sample cup of DI water
• Rubber tube stopper

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• MC Chemistry Sample Crane
• 2 Obstruction Detection

2 Follow the instructions listed on the screen. The commands are:

• Continue – starts/continues the test
• Stop – stops the test in progress
• Close – exits the procedure

3 An error message appears if values are out of range or an error has occurred.

4 When the procedure is successfully completed, the values are saved. If you stop the procedure
(or it stops because of an error), the new values are not saved.

5 You can repeat the test from the beginning if an error occurs.

6-4 A94067AC
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: Probe Motion Test 6

Results
Air1 and Air2 are first and second pressures in the MC probe, measured with no obstruction (in open
air).

Obst1 and Obst2 are first and second pressures in the MC probe, measured with an outside
obstruction (a rubber stopper).

The correct ranges for the pressures (Air1, Air2, Obst1, Obst2, Air1-Air2, Obst1-Obst2 and Air2-
Obst2) are given on the screen.

Air2-Obst2 is the difference between the MC probe pressures measured in open air and with an
outside obstruction. If this reading is low, it could mean that there is an obstruction in the MC
probe, because the Air2 pressure is almost the same as the Obst2 pressure.

Corrective Action
If any of the pressures are not within specification, four possible reasons are:

• There is an obstruction in the MC probe.

• The MC probe transducer has a broken membrane (causes fluid to leak).
• There is a defective electronic module.
• There is a defective DI water degassing system.

Remove the obstruction from the MC probe or replace its transducer, if applicable.
If you are not sure what to do, print the screen and communicate the results to Beckman Coulter
Support Center.

MC Chemistry Sample Crane: Probe Motion Test

Test Summary
This test operates both the MC Sample Crane Rotational Motor and the MC Sample Probe Vertical
Motor. It can operate in a continuous cycle, as in normal operation, or make the movements in steps.
The movements are in the same sequence as when the system is running.

Use this test to confirm alignment and functionality after you replace any of these parts:

• Level sense bead assembly

• MC sample probe
• Collar wash

Also use this test to diagnose problems related to MC Sample Probe motions.

A94067AC 6-5
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: Probe Motion Test

Materials Required
• Sample rack
• 4 Sample tubes

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• MC Chemistry Sample Crane
• 3 Probe Motion Test

2 Select the check box(es) next the sequence(s) to test:

 BUN/ISE
OR
 5 Cups
OR
 BUN/ISE and 5 Cups

3 Type a rack number (1 thru 999).

4 Type a position number (1 thru 4).

5 Place rack onto autoloader.

6 To operate in a continuous mode, select Cycle

OR
To go to the next rotational or vertical position, select Step.

7 After a step test, select Backward to move the assembly to the previous position.

8 To stop the test in progress, select Stop.

6-6 A94067AC
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test 6

IMPORTANT The test will stop automatically if there is a position, motion or other error.

9 To exit the test and unload the rack, select Close.

Results
Observe the vertical and rotational motions during the tests. Note any unusual conditions such as
sudden or incomplete movements. Observe if the vertical probe motion is in the center of the cups.

Corrective Action
Table 6.3 MC Sample Crane Probe Motion Test Symptoms and Corrective Actions

Symptom Corrective Action

Some or all position alignments are • Do the applicable alignment(s).
incorrect.
Position error or motion error. • Check for obstructions to movement. Correct or remove the
obstruction. Redo the test.
Vertical motion error • Check the guide rods of the crane. Clean if necessary.
• Check the vertical belt. Look for missing teeth and observe the
belt tension.
Rotation motion error • Check the rotation belt. Look for missing teeth and observe the
belt tension.
• Check for any physical obstruction or binding. Report any
apparent problems to Beckman Coulter Support Center.

MC Chemistry Sample Crane: MC and CC Sample Crane Valve and

Fluidics Test

Test Summary
This test operates the external wash valves, the internal wash valves (shear valves) and vacuum
valves. The valves can operate in a continuous mode or can be cycled on and off.

Use this test to troubleshoot the operation of the valves and the flow associated with the CC and MC
cranes.

Materials Required
None

A94067AC 6-7
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test

Test Access and Procedure with Hydro Off

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• MC Chemistry Sample Crane
• 4 MC and CC Sample Crane Valve and Fluidics Test

2 Select Hydro Off.

3 Select the check box next to the sequence to test:

NOTE One, two or all three valves for each crane can be selected at one time. A check mark appears in
the box when selected.

MC Sample Crane
 Internal Wash
 External Wash
 Vacuum

CC Sample Crane
 Internal Wash
 External Wash
 Vacuum

4 The internal rinse valve is the shear valve on the specified sample syringe. The valve ON/OFF
toggle will turn the shear valve from the wash position to the home position for the specified
sample syringe.
ON
Wash position
OFF
Home position
The external wash valves are located on the fluid distribution manifold. Each probe has an
external wash valve. The ON/OFF toggle will open and close the external wash valve for the
specified sample probe.
The vacuum valves are located on the rear of the CC sample crane assembly. Each sample probe
has a vacuum valve. The valve ON/OFF toggle will open and close the vacuum valve for the
specified sample probe.

6-8 A94067AC
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test 6

5 After selecting the sequence(s) to test, select either Continuous Mode operation or Cycle Mode
operation.

6 The Continuous Mode operation is enabled by touching or clicking the Set button to cycle the
valve ON or OFF. Each time the Set button is touched, the selected valve(s) will cycle ON or OFF.

7 To enable the Cycle Mode operation (after selecting the valve(s) to be tested), type the number
of cycles desired and then touch or click the Start Cycle button.
• The duration of each cycle is one second.
• If the Stop Cycle button is selected before the specified number of cycles is completed, the
system will complete the current cycle.
• When the number of cycles is completed or the Stop Cycle button is selected, the system
will turn all valves off and return the probes to the home positions in the collar washes.

Test Access and Procedure with Hydro On

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• MC Chemistry Sample Crane
• 4 MC and CC Sample Crane Valve and Fluidics Test

2 Select Hydro On.

NOTE When the hydro is ON, the sample probe vacuum valves can be turned ON/OFF independent of
the external wash and internal wash valves.

When the hydro is ON, the external wash and internal wash valves will not be selectable at the
same time. When either valve is selected, the other valve will not be selectable.

When either the external or internal wash valve is selected, the probe will move to the correct
collar wash location for that function. For instance, if the internal rinse is selected, the probe
will move to the internal rinse position in the collar wash.

3 Select the check box next to the sequence to test.

MC Sample Crane
 Internal Wash
 External Wash

A94067AC 6-9
 System Tools and Alignment Procedures
MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test

 Vacuum

CC Sample Crane
 Internal Wash
 External Wash
 Vacuum
The internal rinse valve is the shear valve on the specified sample syringe. The valve ON/OFF
toggle will turn the shear valve from the wash position to the home position for the specified
sample syringe.
ON
Wash position
OFF
Home position
The external wash valves are located on the fluid distribution manifold. Each probe has an
external wash valve. The valve ON/OFF toggle will open and close the external wash valve for
the specified sample probe.

The vacuum valves are located on the rear of the CC sample crane assembly. Each sample probe
has a vacuum valve. The valve ON/OFF toggle will open and close the vacuum valve for the
specified sample probe.

4 After selecting the sequence(s) to test, select either Continuous Mode operation or Cycle Mode
operation.

5 The Continuous Mode operation is enabled by touching or clicking the Set button to cycle the
valve ON or OFF.
• Each time the Set button is touched the selected valve(s) will cycle.
• When the hydro is ON, the vacuum valve will be ON if either the internal rinse valve or the
external wash valve is turned ON.

6 To enable the Cycle Mode operation (after selecting the valve(s) to be tested), type the number
of cycles desired and then touch or click the Start Cycle button.
• The duration of each cycle is one second.
• If the Stop Cycle button is selected before the specified number of cycles is completed, the
system will complete the current cycle.
• When the number of cycles is completed or the Stop Cycle button is selected, the system
will turn all valves off and return the probes to home positions in the collar washes.

6-10 A94067AC
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: Level Sense Test 6

CC Chemistry Sample Crane: Level Sense Test

Test Summary
The Level Sense Test allows the operator to determine whether the level sense function of the CC
sample probe is operating. The level sense function changes, depending on which type of sample
container is being used: tubes require the least sensitivity, cups require more sensitivity. This
allows the system to be more sensitive when detecting smaller amounts of fluid within the sample
container.

The system detects and measures the fluid within a specific rack and position. Sensitivity is
determined by the type of container used for the test and entered into the test screen. The system
detects the fluid and aspirates fluid, and reports the fluid level. The test proceeds for 20 checks.

Materials Required
• At least one rack
• One of each type of sample container: tube, cup, Microtube, and thick stopper tube
• Test fluid (Use saline)

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• CC Chemistry Sample Crane
• 1 Level Sense Test

2 Type a specific rack ID into the Rack ID field. Select the appropriate Rack Position. Select the
appropriate container type. Only one rack, position and container type may be tested at one
time.

3 Fill one Tube, Cup, Microtube or Thick Stopper Tube as specified with test fluid, place it in the
specific rack and position, and then place the rack in the autoloader.

4 Select Start.
System will automatically load the rack and the CC probe will attempt to detect sample.
If errors occur while the procedure is being performed, the error condition is displayed in the
box across the bottom of the screen. Status for non-compromised testing should be OK.

A94067AC 6-11
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: Sample Mixer Spin Motor Test

5 Continue to gather level sense information until data is satisfactory. System will collect
information on 16 different level sense tries. Select Stop at any time to end the testing. The test
rack will automatically unload.

Results
The results are evaluated as follows:

No Fluid Column
False = Fluid is present in the container.
True = Fluid is not present/detected in the container.

Fluid Level Column

This is a measurement of how much fluid is in the container. As the CC probe aspirates fluid with
each level sense test, this number decreases.

Corrective Action
Table 6.4 CC Sample Crane Level Sense Test Symptoms and Corrective Actions

Symptom Corrective Action

If system reports True but there is sample • Check the fluid level.
in the container • Check the smart module for a bad connection. Check all
appropriate wiring.
• Verify alignment and realign if necessary.
If the system reports False but there is NO • Check the smart module for bad connections.
sample in the container • Change smart module, if necessary.
• Verify alignment and realign if necessary

CC Chemistry Sample Crane: Sample Mixer Spin Motor Test

Test Summary
The Sample Mixer Spin Motor Test allows the user to test and adjust the mixer speed. The report
lists the current DAC value (setting), how many rotations per minute (rpm), and current EEPROM
setting. After evaluating the spinning, the operator may modify and set the values if desired.

Materials Required
None

6-12 A94067AC
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: Sample Mixer Spin Motor Test 6

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• CC Chemistry Sample Crane
• 2 Sample Mixer Spin Motor Test

2 Select the Spin button. Observe the settings reported on the screen.
DAC Values: Value set by system.
Current RPM: Must fall within 14,000 ± 100.
EEPROM DAC Value: Should match the DAC value unless the DAC value has been modified.
This is the value saved in memory and will not be changed unless saved in this screen.

3 If the current RPM value falls within the range listed above, DO NOT modify the values unless
directed by a Beckman Coulter representative.
If the values do not fall within the range, adjust the Current DAC setting up or down to alter the
Current RPM. Increasing the DAC value decreases the spin speed (rpm). Select Set to
temporarily set the DAC setting, then select Spin to see how the setting affected the rotation of
the mixer.

4 Select Save to store the current DAC value in memory. Select Close to exit procedure.
OR
Select Close without Save to use the Current DAC value.

IMPORTANT The Current DAC value will be reset to the EEPROM DAC setting if the system is rebooted
or homed after pressing Stop.

Corrective Action
Table 6.5 CC Sample Crane Sample Mixer Spin Motor Test Symptoms and Corrective Actions

Symptom Corrective Action

If an RPM of 14,000 cannot be • Mixer Smart Module may need replacement.
attained or maintained • Contact Beckman Coulter Support Center.

A94067AC 6-13
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: Obstruction Detection

CC Chemistry Sample Crane: Obstruction Detection

Test Summary
This test finds if the probe obstruction detection subsystem of the CC sample probe is operating
correctly. The test gives data related to the calibration of this circuit.

Use this test when chemistry or system performance indicate issues with CC sample probe
obstruction detection or the CC obstruction detection transducer.

IMPORTANT The instructions on the screen for this test are the same as those for the alignment for the CC
Sample Probe Obstruction Detection. Refer to Alignment, CC Sample Crane or Probe, CC Sample Probe
Obstruction Detection in this chapter. This test, however, also shows the result data on the screen.

Materials Required
• Sample cup of DI water
• Rubber tube stopper

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• CC Chemistry Sample Crane
• 3 Obstruction Detection

2 Follow the instructions listed on the screen. The commands are:

• Continue – starts/continues the test
• Stop – stops the test in progress
• Close – exits the procedure

3 An error message appears if values are out of range or an error has occurred.

4 When the procedure is successfully completed, the values are saved. If you stop the procedure
(or it stops because of an error), the new values are not saved.

5 You can repeat the test from the beginning if an error occurs.

6-14 A94067AC
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: Probe Motion Test 6

Results
Air1 and Air2 are first and second pressures in the CC sample probe, measured with no obstruction
(in open air).

Obst1 and Obst2 are first and second pressures in the CC sample probe, measured with an outside
obstruction (a rubber stopper).

The correct ranges for the pressures (Air1, Air2, Obst1, Obst2, Air1-Air2, Obst1-Obst2 and Air2-
Obst2) are given on the screen.

Air2-Obst2 is the difference between the CC sample probe pressures measured in open air and with
an outside obstruction. If this reading is low, it could mean that there is an obstruction in the CC
sample probe, because the Air2 pressure is almost the same as the Obst2 pressure.

Corrective Action
If any of the pressures are not within specification, four possible reasons are:

• There is an obstruction in the CC sample probe.

• The CC sample probe transducer has a broken membrane (causes fluid to leak).
• There is a defective electronic module.
• There is a defective DI water degassing system

Remove the obstruction from the CC sample probe or replace its transducer, if applicable.
If you are not sure what to do, print the screen and communicate the results to Beckman Coulter
Support Center.

CC Chemistry Sample Crane: Probe Motion Test

Test Summary
This test operates the:

• CC Sample Crane Rotational Motor

• CC Sample Probe Vertical Motor
• Mixer Crane Rotational Motor
• Mixer Vertical Motor

This test can operate in a continuous cycle, as in normal operation, or make the movements in steps.
The movements are in the same sequence as when the system is running.

Use this test to confirm alignment and functionality after you replace any of these parts:

• CC level sense bead assembly

• CC sample probe

A94067AC 6-15
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: Probe Motion Test

• Mixer paddle
• Mixer motor assembly
• Collar wash
Also use this test to diagnose problems related to Cartridge Chemistry Sample Probe or Mixer
motions.

Materials Required
• Sample rack
• 4 Sample tubes

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• CC Chemistry Sample Crane
• 4 Probe Motion Test

2 Select the check box(es) next the sequence(s) to test:

 Sample Delivery
OR
 Mixer
OR
 Sample Delivery and Mixer

3 Type a rack number (1 thru 999).

4 Type a position number (1 thru 4).

5 Place rack onto autoloader.

6 To operate in a continuous mode, select Cycle.

OR
To go to the next rotational or vertical position, select Step.

6-16 A94067AC
 System Tools and Alignment Procedures
CC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test 6

7 After a step test, select Backward to move the assembly to the previous position.

8 To stop the test in progress, select Stop.

IMPORTANT The test will stop automatically if there is a position, motion or other error.

9 To exit the test and unload the rack, select Close.

Results
Observe the vertical and rotational motions during the tests. Note any unusual conditions such as
sudden or incomplete movements. Observe if the vertical motion of the probes and mixer is in the
center of the cuvettes.

Corrective Action
Table 6.6 CC Sample Crane Symptoms and Corrective Actions

Symptom Corrective Action

Some or all position alignments are • Do the applicable alignment(s).
incorrect.
Position error or motion error. • Check for obstructions to movement. Correct or remove the
obstruction. Redo the test.
Vertical motion error • Check the guide rods of the crane. Clean if necessary.
• Check the vertical belt. Look for missing teeth and observe the
belt tension.
Rotation motion error • Check for any physical obstruction or binding. Report any
apparent problems to Beckman Coulter Support Center.

CC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics

Test

Procedure
Refer to MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test section in
this chapter. Substitute Step 1 below:

A94067AC 6-17
 System Tools and Alignment Procedures
Autoloader Test: Sample Bar Code Reader Test

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• CC Sample Chemistry Sample Crane
• 5 MC and CC Sample Crane Valve and Fluidics Test

Autoloader Test: Sample Bar Code Reader Test

Test Summary
The Sample Bar Code Reader Test may be performed for initializing the sample bar code reader, as
well as testing the functions of the sample bar code reader.

Sample Bar Code Reader Initialization

The Sample Bar Code Reader may need reinitialization after changing the sample bar code reader,
or when diagnosing misreads or read failures.

Cycle Test
The Cycle Test reviews the bar code reading capabilities of the sample bar code reader and
container identification by reading a maximum of ten racks of bar-coded tubes and cups.

Materials Required
• One to ten racks
• At least one cup, one blank tube, and one bar-coded tube

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• Autoloader Test
• 1 Sample Bar Code Reader Test

2 To initialize the bar code reader, continue with Step 3.

To test the bar code reading functions, continue with Step 4.

6-18 A94067AC
 System Tools and Alignment Procedures
Autoloader Test: Sample Bar Code Reader Test 6

3 To initialize the bar code reader:

Select Initialize. The bar code reader attempts to reinitialize and notify the operator of any
errors in bar code reader initialization. The status of the initialization test displays next to Bar
Code Init Status as Pass or Fail.

4 To perform a read test:

Place one to ten racks with a variety of cups, bar-coded tubes, empty spaces and non-bar-coded
tubes in the autoloader tray.

5 Select Cycle. System will automatically load the racks, scanning the racks and samples as the
racks load. The system will continue to load racks until ten racks have been loaded or until the
operator selects Stop.

Results
• Verify that the values read by the sample bar-code reader are correct.
• Verify that the sample container type identified by the sample bar code reader is correct: cup,
tube, specific Sample ID, or empty. Empty tubes without bar code IDs may appear as empty.

Corrective Action
Table 6.7 Sample Bar Code Reader Symptoms and Corrective Actions

Symptom Corrective Action

No reads or Bar Code read error • Check labels and system for label compatibility.
• Reinitialize system again and repeat testing.
• Verify that bar code reader lights are on (red light). If not, bar code
reader may need replacing.
• Verify bar code reader alignment.
Misreads • Reinitialize system again and repeat testing.
• Check labels and bar code setup for compatibility.
Initialization Error • Reboot system using the shut down procedure located in
CHAPTER 5, Troubleshooting in this manual.

A94067AC 6-19
 System Tools and Alignment Procedures
Autoloader Test: Motion Test

Autoloader Test: Motion Test

Test Summary
This test operates the motors for the:

• Pusher
• Gate
• Shuttle
• Cap piercer (optional)
• Lifter (optional)
• Sample carousel (wheel)

This test moves a rack through a sample rack loading sequence. The movements are in the same
sequence as when the system is running. The test can operate in a continuous cycle, as in normal
operation, or make the movements in steps.

For both cycle and step modes, the system loads racks until one of these events occurs:

• the sample carousel is full or

• no more racks are available for loading

Then, racks will be unloaded and another rack will be loaded until one of these events occurs:

• there are no more racks on the onload tray

• the offload tray is full or
• the Stop test button is pressed

Load Rack Sequence

1. Find the rack.
2. Reposition the gate for rack transfer.
3. Transfer the rack to the shuttle.
4. Position the rack for scanning.
5. Scan the rack.
6. For 1-Blade Thick CTS, check the tube height and pierce tubes that have a cap (if the cap piercer
hardware is enabled).
7. Move the sample wheel to the next available location and move the lifter up. Repeating this
step would raise and lower the lifter (the wheel is at the specified location).
8. Load the rack into the sample wheel (includes the lifter down motion). Repeating this step does
Steps 1 thru 3 of the unload rack sequence and this step to load the rack.
9. Return the shuttle to Home.

6-20 A94067AC
 System Tools and Alignment Procedures
Autoloader Test: Motion Test 6

Unload Rack Sequence

1. Position the shuttle under the cap piercer.
2. Position the sample wheel and raise the lifter up. Repeating this step would raise and lower the
lifter (the wheel is at the specified location).
3. Pull the rack from the sample wheel. Repeating this step does Steps 8 and 9 of the rack load
sequence and this step to pull the rack.
4. Scan the rack ID.
5. Move the shuttle to Home.
6. Move the gate to the off-load position. Repeating this step would move the gate only because
the rack has been off-loaded.
7. Move the gate to Home.

Use this test to confirm alignment and functionality after:

• You replace Smart Modules 41, 42 and/or 43
• You replace the sample carousel (wheel)
• After you remove an obstruction

Also use this test to diagnose problems related to Autoloader motions.

Materials Required
• Sample rack(s)
• Sample tubes (in the racks)

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Sample System
• Autoloader Test
• 2 Motion Test

2 The screen shows the rack number.

3 Put a rack(s) with sample tubes in the on-load tray.

A94067AC 6-21
 System Tools and Alignment Procedures
Autoloader Test: Motion Test

4 To operate in a continuous mode, select Cycle.

OR
To move to the next step in the sequence, select Step.

5 After a step test, select Repeat to repeat the previous step.

6 To stop the test in progress, select Stop.

IMPORTANT The test will stop automatically if there is a position, motion or other error.

7 To unload all the racks from the sample carousel, select Unload.

8 To exit the test and unload the rack, select Close.

Results
Observe the motions during the tests. Note any unusual conditions such as sudden or incomplete
movements.

Table 6.8 Autoloader Motion Error Symptoms and Corrective Actions

Symptom Corrective Action

Some or all position alignments are incorrect. • Do the applicable alignment(s).
Position error or motion error. • Check for obstructions to movement.
• Correct or remove the obstruction.
• Redo the test.
Unpierced stoppered tubes. • Do the applicable alignments.
• Check the cap sensor function.
• Make sure the cap piercer is enabled (refer to
CHAPTER 3, Detailed System Setup, Reserved Racks
Setup).

6-22 A94067AC
 System Tools and Alignment Procedures
Reagent Cranes: Probe A/B Level Sense Test 6

Reagent Cranes: Probe A/B Level Sense Test

Test Summary
The Probe A/B Level Sense Test allows selection of a specific reagent cartridge for level sensing. The
level sensing will cycle up to 20 times alternating between the A and B probes. For each
compartment filled for the chemistry in the selected position, the status, height and probe used is
displayed

Materials Required
None

Before beginning the procedure you should print the Rgt/Cal Status screen which displays the
loaded reagents. Also, if you are not familiar with which compartments are filled for the chemistries
loaded, this can be obtained in the Synchron Clinical Systems Chemistry Reference Manual,
Chemistry Abstracts.

Status Summary
Table 6.9 Reagent Cranes Probe A/B Status Indicator Interpretation

If the status It indicates...

displayed is...
OK Reagent was detected within the allowable limits.
No Fluid No fluid was detected.
> 2.2 Reagent was detected above the highest limit.
Delta > 0.1 The height detected was > 0.1 inch from the previous cycle.

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reagent System
• Reagent Cranes
• 1 Probe A/B Level Sense Test

2 Type the position (1-59) to be tested.

A94067AC 6-23
 System Tools and Alignment Procedures
Reagent Cranes: Reagent Mixer Spin Motor Test

3 Select Cycle. The level sense will begin cycling and continue for a maximum of 20 times. If the
position selected is empty, the test will not start. If a compartment is not used, nothing will be
displayed in that column. All heights displayed are in inches.

4 To stop the cycling of the procedure prior to 20 cycles, select Stop.

5 EITHER
• to check the same cartridge again, select Cycle
• to check another position, type a new position number and Cycle
OR
• to exit the procedure, select Close.

Corrective Action
Table 6.10 Reagent Cranes Probe A/B Symptoms and Corrective Actions

Symptom Corrective Action

No Fluid Use a wooden applicator stick to verify the compartment is empty.
> 2.2 Remove any reagent droplets in the compartment neck. Rerun the test

The next step would be to perform the Reagent Probe A and/or B Alignments (Liquid Level Sense,
Rotary Home, Rotary to Cuvette, Rotary to Cartridge, Vertical Home and Wash, Height in Cuvette
and/or Height in Cartridge).
If the corrective action above does not solve the problem, contact Beckman Coulter Support Center.

Reagent Cranes: Reagent Mixer Spin Motor Test

Test Summary
The Reagent Mixer Spin Motor Test allows the user to test and adjust the mixer speed. The report
lists the current DAC value (setting), how many rotations per minute (RPM), and current EEPROM
setting. After evaluating the spinning, the operator may modify and set the values, if desired.

Materials Required
None

6-24 A94067AC
 System Tools and Alignment Procedures
Reagent Cranes: Reagent Mixer Spin Motor Test 6

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reagent System
• Reagent Cranes
• 2 Sample Mixer Spin Motor Test

2 Select Spin. Observe the settings reported on the screen.

DAC Values: Value set by system.
Current RPM: Must fall within 14,000 ± 100.
EEPROM DAC Value: Should match the DAC value unless the DAC value has been modified.
This is the value saved in memory and will not be changed unless saved in this screen.

3 If the current RPM value falls within the range listed above, DO NOT modify the values unless
directed by a Beckman Coulter representative.
If the values do not fall within the range, adjust the Current DAC setting up or down to alter the
Current RPM. Increasing the DAC value decreases the spin speed (RPM). Select Set to
temporarily set the DAC setting, then select Spin to see how the setting affected the rotation of
the mixer.

4 Select Save to store the current DAC value in memory. Select Close to leave procedure.
OR
Select Close without Save to use the Current DAC value.

IMPORTANT The Current DAC value will be reset to the EEPROM DAC setting if the system is rebooted
or homed after pressing Stop.

Corrective Action
Table 6.11 Reagent Cranes Mixer Spin Motor Symptoms and Corrective Actions

Symptom Corrective Action

If an RPM of 14000 cannot be • Mixer Smart Module may need replacement.
attained or maintained • Contact Beckman Coulter Support Center.

A94067AC 6-25
 System Tools and Alignment Procedures
Reagent Cranes: Probe A/B Motion Test

Reagent Cranes: Probe A/B Motion Test

Test Summary
This test operates the:

• Reagent Crane A Rotational Motor

• Reagent Probe A Vertical Motor
• Reagent Crane B Rotational Motor
• Reagent Probe B Vertical Motor
• Reagent Mixer Crane Rotational Motor
• Reagent Mixer Vertical Motor

This test can operate in a continuous cycle, as in normal operation, or make the movements in steps.
The movements are in the same sequence as when the system is running.

Use this test to confirm alignment and functionality after you replace any of these parts:

• Reagent level sense bead assembly

• Reagent probe
• Mixer paddle
• Mixer motor assembly
• Collar wash

Also use this test to diagnose problems related to Reagent Crane or Mixer motions.

Test Sequences
Each test sequence has three phases:

• Initialization
• Repeated test
• Cleanup

When you run a motion test for the first time, it starts with the initialization phase. The initialization
phase only occurs once. After you start a motion test(s), if you repeat the test(s), it starts with the
repeated test phase.

Test Summary
If you select more than one test, the cranes move one at a time.

Materials Required
None

6-26 A94067AC
 System Tools and Alignment Procedures
Reagent Cranes: Probe A/B Motion Test 6

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reagent System
• Reagent Cranes
• Procedure 3 Probe A/B Motion Test

2 Select the check box(es) next the sequence(s) to test:

 Delivery A
OR
 Delivery B
OR
 Mixer
OR
 Any combination of Delivery A, Delivery B and/or Mixer.

3 Type a cartridge number (1 thru 59) for Probe A or B to access.

4 To operate in a continuous mode, select Cycle

OR
To step to the next rotational or vertical position, select Step.

5 After a step test, select Backward to move the assembly to the previous position.

6 To stop the test in progress, select Stop. The system recovers by running the test steps in the
cleanup phase of the test sequence.

IMPORTANT The test will stop automatically if there is a position, motion or other error.

7 To exit the test and unload the rack, select Close.

Results
Observe the motions during the tests. Note any unusual conditions such as sudden or incomplete
movements.

A94067AC 6-27
 System Tools and Alignment Procedures
Reagent Cranes: Reagent Crane Fluidics Test

Corrective Action
Table 6.12 Reagent Cranes Probe A/B Motion Symptoms and Corrective Actions

Symptom Corrective Action

Some or all position alignments are incorrect. • Do the applicable alignment(s).
Position error or motion error. • Check for obstructions to movement.
• Correct or remove the obstruction.
• Redo the test.

Reagent Cranes: Reagent Crane Fluidics Test

Test Summary
The Reagent Crane Fluidics Test allows the operator to test specific valves on the reagent cranes.
This test covers both internal and external wash/rinse functions. It is capable of turning a valve on
continuously or the operator can type a number of cycles.

NOTE Place the hydro in shutdown when entering the test. The operator can turn it on, if necessary.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reagent System
• Reagent Cranes
• 4 Reagent Crane Fluidics Test

6-28 A94067AC
 System Tools and Alignment Procedures
Reagent Cranes: Reagent Crane Fluidics Test 6

2 The hydro is off by default. Hydro Off should be used when tracing the signal with a voltmeter
and a visual flow is not necessary.
To cycle the hydro fluidics, select Hydro On.

3 Select the check box next to the function to test. A check mark appears in the box when
selected. When a fluid valve is selected, the vacuum valve will turn on automatically.

Probe A
 Internal Wash
 External Wash
 Vacuum

Probe B
 Internal Wash
 External Wash
 Vacuum

NOTE The Internal Wash is the shear valve for the Reagent syringe.

4 To change the position of the A/B valve, choose position 1 or position 2. By selecting the
Internal Wash for Probe A or B and Set under the Continuous Mode, the internal rinse will flow
until it is unchecked and the Set is selected again. This will turn the shear valve from the wash
position to the home position for the syringe.
OR
Use the Cycle Mode to cycle the internal rinse ON and OFF. Type the Number of Cycles to Repeat
and select Start Cycle. To stop, select Stop Cycle.

5 Select External Wash for Probe A or B and use Continuous Mode operation or Cycle Mode
operation to verify external wash flow.

6 The Bubble Generator flow can be verified by selecting on of the three options under Bubble
Generator. Use the Continuous Mode operation or Cycle Mode operation to verify wash, air or
water flow. During normal instrument operation the Wash/Manifold and Air valves operate
together but can be checked separately.

A94067AC 6-29
 System Tools and Alignment Procedures
Reagent Carousel: Reagent Carousel Motion Test

Corrective Action
If no fluid cycling is observed:

• The hydro may be turned off. Check if the Hydro On button is grayed out.
• The valve may need to be replaced.
• Verify pressures. Refer to the Hydropneumatic System: Vacuum and Air Pump Test in this
chapter for proper pressure settings.

Reagent Carousel: Reagent Carousel Motion Test

Test Summary
The Reagent Carousel Motion Test allows the operator to select multiple positions of the reagent
carousel and move Step by Step or Cycle the carousel. This test can be used to verify proper motion
of the carousel.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reagent System
• Reagent Cranes
• 1 Reagent Carousel Motion Test

2 Select the number of positions 1-59. Multiple selections can be made. A maximum of 60
positions can be selected with 1-30 for the bottom carousel and 31-59 for the top carousel.
The Reagent Carousel door may be left open to observe the motion of the carousels. However,
the door must be closed when exiting the procedure.

3 Use the Cycle button to cycle through the selected positions. Select the Stop button to stop the
cycle at any time before the cycle is complete.
OR
Use the Step button to step through the selections one at a time. Use the Backward button to
go back to the previous position.

6-30 A94067AC
 System Tools and Alignment Procedures
Reaction Carousel: Reaction Carousel Temperature Test 6

4 Observe the following:

 The Read Current Position (RCP) indicates the current position of the carousel motor.
 The Read Target Position (RTP) indicates the alignment position for the carousel motor.
 The Motion Error Indicator will display if there is a motion error.
 The Position Error Indicator will display if the RCP and RTP do not match.

Corrective Action
Table 6.13 Reagent Carousel Motion Test Corrective Actions

Symptom Corrective Action

Motion or position error • Verify all cartridges are positioned correctly in the carousel.
Positions do not line up correctly • Perform Carousel Alignment.
Carousel does not move • Replace motor or smart module.

Reaction Carousel: Reaction Carousel Temperature Test

Test Summary
The Reaction Carousel Temperature Test allows the operator to determine temperature differences
across the reaction carousel.
This test is designed to be performed by a Beckman Coulter Service Representative and will not be
covered in this manual.

Cuvette Wash: Cuvette Wash, Rinse, and Vacuum Test

Test Summary
The Cuvette Wash, Rinse, and Vacuum Test procedure evaluates the functions of the cuvette wash
station. It is used to determine blockage and flow issues with the cuvette wash station.
The cuvette wash station is removed and wash solution is collected into a large cup. While the fluid
is being collected the station is observed for correct flow patterns.

A94067AC 6-31
 System Tools and Alignment Procedures
Photometer System: Lamp Alignment and Power

Materials Required
• Large Cup to hold wash fluid

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• Cuvette Wash
• 1 Cuvette Wash, Rinse and Vacuum Test

2 Remove the wash station and place it in the large cup. Be sure the wash station is secure and
cannot fall out of the cup.

3 Select the components to be tested. After the selections have been made, select Set to reset
system wash configuration.
Select Start Cycle to begin. The operator may quit at any time by selecting Stop Cycle.

4 Watch the wash station to verify that fluid passes freely through the probes and no blockage
exists.

Corrective Action
Table 6.14 Cuvette Wash, Rinse, and Vacuum Test Symptoms and Corrective Actions

Symptom Corrective Action

No flow through a probe Verify that the tube is not plugged or crimped. If plugged, remove
the plug if possible or replace the probe. If crimped, remove the
crimp by massaging the tubing. If still crimped, replace the tubing.

Photometer System: Lamp Alignment and Power

Test Summary
The Lamp Alignment and Power Procedure screen accesses multiple diagnostic procedures. These
procedures are used for evaluating the lamp alignment and power supply, adjusting and setting the

6-32 A94067AC
 System Tools and Alignment Procedures
Photometer System: Lamp Alignment and Power 6

lamp power supply, evaluating the lamp functions and reporting lamp information during manual
lamp alignment.

These tests are performed after a new photometer, lamp or power supply is installed. They may also
be used when lamp or photometer is degrading before it dies to lengthen the life of the lamp or
photometer.

Manual Lamp Alignment

This feature allows the photometer to run continuously while the lamp is being manually aligned
to obtain optimal lamp placement. This procedure is routinely performed by a Beckman Coulter
Service Representative and is not covered in this manual.

Set Voltage
This feature allows the voltage on the lamp power supply to be adjusted. This procedure may be
performed when a lamp is not performing optimally or beginning to fade. This procedure should be
performed only when recommended by Beckman Coulter Support Center.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• Photometer System
• 1 Lamp Alignment and Power

2 Select Remove Wheel. Remove the reaction carousel. The system notifies the console that the
carousel is being removed.

3 Check current Voltage Value. Contact Beckman Coulter Support Center for appropriate
settings.

4 Select Flash All Channels. This displays the average transmittance of each photometer channel.
Contact Beckman Coulter Support Center for appropriate settings.

5 If ADC readings do not fall within expected ranges, manually adjust the lamp power as
recommended by Beckman Coulter Support Center.

A94067AC 6-33
 System Tools and Alignment Procedures
Photometer System: Cuvette Center Alignment

6 Select Set Voltage to keep DAC setting adjustments.

7 Replace the reaction carousel and select Init Wheel to reinitialize the smart module.

Additional Procedures
Performing lamp alignment and adjusting lamp voltage require that lamp calibration be performed
and that all CC chemistries be recalibrated. Operating using old calibration data may give erroneous
results and recovery shifts. For within-lot enabled chemistries, it is recommended that new
cartridges be loaded and calibrated to set a new within-lot calibration.

Photometer System: Cuvette Center Alignment

Test Summary
The Cuvette Center Alignment test measures transmittance through each individual cuvette to set
the optimal position of the cuvette for highest transmittance for that cuvette in that position.
This procedure is performed after changing many cuvettes (>10), changing carousel alignment,
introducing a new photometer, lamp, or power supply or adjusting the voltage.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• Photometer System
• 2 Cuvette Center Alignment

2 Remove the carousel and inspect the cuvettes.

Select Remove Reaction Wheel.

6-34 A94067AC
 System Tools and Alignment Procedures
Photometer System: Lamp Calibration 6

Inspect cuvettes for cleanliness and proper alignment within reaction carousel. Replace any
dirty or damaged cuvettes and realign any cuvettes that are not properly seated. Refer to
CHAPTER 4, Advanced Maintenance and User Servicing, Cuvette Cleaning procedure in this
manual.
Replace carousel and select Init Reaction Wheel when replaced.

3 The Display Current Data option displays the current center position readings for each cuvette.
Press ( Print Screen ) to print the data.
Cuvette center values should fall within a range of ± 20. The screen will display a center reading
in red for any cuvette for which the system cannot set a "0" position. Any cuvette with a value
of > ± 7 should be investigated for cleanliness or damage.
Select Close to exit the screen.

4 Select Start Center Alignment. This sets the “center” for flash on each cuvette.

5 Select Display New Data to view the changed center values. Press ( Print Screen ) to print the
data.

6 Choose between the option to save the new data for use, or using the old center settings. Exit
the screen by selecting Save to save the new center data or Cancel to retain the old center
settings.

Additional Procedures
Performing the Cuvette Center Alignment Procedure requires that lamp calibration be performed
and that all CC chemistries be recalibrated. Operating using old calibration data may give erroneous
results and recovery shifts. For within-lot enabled chemistries, it is recommended that new
cartridges be loaded and calibrated to set a new within-lot calibration.

Photometer System: Lamp Calibration

Test Summary
The Lamp Calibration procedure generates a new F-matrix for lamp reference. This procedure is
performed after saving new values for Cuvette Center Alignment or Lamp Power.

A94067AC 6-35
 System Tools and Alignment Procedures
Photometer System: Lamp Calibration

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• Photometer System
• 3 Lamp Calibration

2 Select Display Current Data to display the F-matrix values currently used by the system. Use the
(Page Up) / ( Page Down ) buttons to access both pages.
Press ( Print Screen ) to print this data for future reference.
Select Close to exit the display screen.

3 Select Start Calibration to begin calibrating each photometer channel. Exit the procedure at any
time by selecting Stop Test.

4 Select Display New Data to display a newly generated matrix. Compare old and new data to
evaluate the newly created matrix. Contact Beckman Coulter Support Center for additional
information or troubleshooting photometer discrepancies.

5 Select Save to keep and use the new data.

OR
Select Close to exit the procedure without saving the new data.

Additional Procedures
Performing the Lamp Calibration procedure requires that all CC chemistries be recalibrated.
Operating on an old calibration data may give erroneous results and recovery shifts. For within-lot
enabled chemistries, it is recommended that new cartridges be loaded and calibrated to set a new
within-lot calibration.

6-36 A94067AC
 System Tools and Alignment Procedures
Photometer System: Wavelength Accuracy and Optical Linearity Test 6

Photometer System: Wavelength Accuracy and Optical Linearity Test

Test Summary
The Wavelength Accuracy and Optical Linearity Test evaluates the accuracy of the 10 analytical
wavelengths and the reference channel of the DxC photometer.

This test is designed to be performed by a Beckman Coulter Service Representative and will not be
covered in this manual.

Photometer System: Flash Lamp Power Supply Test

Test Summary
The Flash Lamp Power Supply Test evaluates the lamp power supply to assess whether it performs
as expected. Lamp voltages are set at 300, 600, and 900 and current voltage settings are
subsequently read back from the lamp power supply. The read back verifies that the voltages are
actually set to what is expected. This test also evaluates how long it takes for the lamp to become
ready for next flash.
This test is designed to be performed by a Beckman Coulter Service Representative and will not be
covered in this manual.

Photometer System: Flash Encoder Test

Test Summary
The Flash Encoder Test verifies that information about reaction carousel movement is received by
all movement counters and that the counters are the same.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System

A94067AC 6-37
 System Tools and Alignment Procedures
Photometer System: Smart Module and Preamp Test

• Photometer System
• 6 Flash Encoder Test

2 Select Start Test.

3 The system does a Photometer Controller Test and a Reaction Wheel Encoder Test. For both
tests, confirm that the Status is Pass (right side of screen).

4 Select Close to exit the procedure.

Corrective Action
Contact Beckman Coulter Support Center.

Photometer System: Smart Module and Preamp Test

Test Summary
The Smart Module and Preamp Test evaluates the electronics on the smart module of the
photometer.
This test may be performed when ADC values are consistently showing abnormal absorbance values
while other lamp and power functions seem to be acceptable.

This test will be performed when requested by and with the assistance of Beckman Coulter Support
Center and will not be covered in this manual.

LPIA System: Cuvette Center Alignment

Test Summary
IMPORTANT Do the LPIA System, LED DAC Setting, later in this chapter, before you do this alignment.
The Cuvette Center Alignment test measures transmittance through each individual cuvette to set
the optimal position of the cuvette for highest transmittance for that cuvette in that position.

This procedure is performed after changing many cuvettes (>10), changing carousel alignment,
installing a new LPIA module, source LED, or detector assembly or changing the LED DAC setting.

6-38 A94067AC
 System Tools and Alignment Procedures
LPIA System: Cuvette Center Alignment 6

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• LPIA System
• 1 Cuvette Center Alignment

2 Select Remove Reaction Wheel.

Remove the reaction wheel (carousel) and inspect the cuvettes.
Inspect cuvettes for cleanliness and proper alignment within reaction carousel. Replace any
dirty or damaged cuvettes and realign any cuvettes that are not properly seated. Refer to the
Cuvette Cleaning procedure in CHAPTER 4, Advanced Maintenance and User Servicing, in this
manual for details.
Replace carousel and select Init Reaction Wheel when replaced.

3 To display the current center position readings for each cuvette, select Display Current Data.
Press ( Print Screen ) to print the data.
Cuvette center values should fall within a range of ± 20. The screen will display a center reading
in red for any cuvette for which the system cannot set a "0" position. Any cuvette with a value
of > ± 7 should be investigated for cleanliness or damage.
Select Close to exit the screen.

4 Select Start Center Alignment. This sets the "center" for flash on each cuvette.

5 Select Display New Data to view the changed center values. Press ( Print Screen ) to print the
data.

6 Choose between the option to save the new data for use, or using the old center settings. Exit
the screen by selecting Save to save the new center data or Cancel to retain the old center
settings.

NOTE Saving new data requires lamp calibration and recalibration of LPIA.

A94067AC 6-39
 System Tools and Alignment Procedures
Photometer System: Photometric Performance Diagnostics

Additional Procedures
Performing the Cuvette Center Alignment Procedure requires that lamp calibration be performed
and that all LPIA chemistries be recalibrated. Operating using old calibration data may give
erroneous results and recovery shifts. For within-lot enabled chemistries, it is recommended that
new cartridges be loaded and calibrated to set a new within-lot calibration.

NOTE It is recommended that this test be performed by a Beckman Coulter Service Representative.

Photometer System: Photometric Performance Diagnostics

Test Summary
IMPORTANT Do the LPIA System, LED DAC Setting, in the subsequent section, before you do this test.
The Photometric Performance Diagnostics test verifies the photometric performance, independent
of other systems. Factors that can affect the test results are sample injection, mixing, the vortex
effects in the sample due to reaction carousel rotation, etc.

You can use neutral density filters to evaluate the LPIA subsystem photometric range, photometric
linearity and photometric stability. This test evaluates the LPIA subsystem photometric stability.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• LPIA System
• 2 Photometric Performance Diagnostics

2 After this test is selected, the data is set to zero because there is no data backup in the data base.

3 Select Remove Wheel.

Remove the reaction wheel (carousel).

6-40 A94067AC
 System Tools and Alignment Procedures
Photometer System: Photometric Performance Diagnostics 6

Inspect the cuvettes for cleanliness and proper alignment within the reaction carousel. Replace
any dirty or damaged cuvettes and realign any cuvettes that are not properly seated. Refer to
the Cuvette Cleaning procedure in CHAPTER 4, Advanced Maintenance and User Servicing, in this
manual for details.

4 Type the number of cycles (10 thru 140).

20 cycles is the default.
40 cycles (@ 8 sec/cycle) is recommended, for an approximately 5 minute test.

5 Select Start Test

6 Observe the Mean and SD (standard deviation) readings at the end of each cycle.

7 Allow the test to complete

OR
Select Stop Test to complete the test before the programmed number of cycles.

8 Read the SD and Rate results.

• Acceptable results are:
— SD < 0.7 mAbs (milli-absorbance) and
— Rate (of change of signal) = 0.05 mAbs/min, nominal

Determine if the values are acceptable.

9 To display the Absorbance Data for the test, select Display Data.

10 Replace the reaction wheel (carousel).

Select Init Wheel.

11 To exit the test, select Close.

Corrective Action
If the test fails, call your Beckman Coulter Service Representative for assistance.

A94067AC 6-41
 System Tools and Alignment Procedures
Photometer System: LED DAC Setting

Photometer System: LED DAC Setting

Test Summary
This procedure does the DAC (digital-to-analog converter) setting for the LED (light-emitting diode)
of the LPIA (large particle immuno assay) module. This sets the intensity of the LED. The test also
evaluates the performance of the LPIA module.

The results displayed are transmittance (Trans) and calculated absorbance (Abs) values, and
photometric noise (SD), i.e., standard deviation.

During the test you can set the LED on or off and confirm its operation.

Use the auto procedure after installing or repairing the LPIA module. Use the manual procedure for
troubleshooting.

NOTE This procedure is designed to be performed by a Beckman Coulter Service Representative.

IMPORTANT If a new DAC setting is stored (saved), the calibration of LPIA chemistries will be lost, requiring
chemistry recalibration.

Materials Required
None

Test Access and Auto Procedure

If the LPIA module has been installed or repaired, follow the auto procedure below.

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• LPIA System
• 3 LED DAC Setting

2 Select Remove Wheel.

Remove the reaction carousel. The system notifies the console that the carousel is being
removed.

3 Select Auto Set and Save.

4 Select Continuous Read.

6-42 A94067AC
 System Tools and Alignment Procedures
Photometer System: LED DAC Setting 6

5 Verify the results.

6 Replace the reaction carousel.

Select Init Wheel to reinitialize the smart module.

7 To exit the test, select Close.

Test Access and Manual Procedure

If you are troubleshooting the LPIA module, follow the manual procedure below.
IMPORTANT The LED is normally on. During the test, select LED ON or LED OFF, as appropriate, for
troubleshooting.

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Reaction System
• LPIA System
• 3 LED DAC Setting

2 Select Remove Wheel.

Remove the reaction carousel. The system notifies the console that the carousel is being
removed.

3 Select Continuous Read. This displays the results of the measurements in transmit and
absorbance units.

4 Select Stop.

5 Type a new DAC setting (0 to 4095).

6 Select Set DAC.

7 Select Continuous Read.

A94067AC 6-43
 System Tools and Alignment Procedures
Hydropneumatic System: Vacuum and Air Pump Test

8 Find if the result is satisfactory.

Trans specification is 60,000 ± 1,000 ADC counts
The range for Abs is 0 to 5

9 Select Stop.

10 If the result is satisfactory and you want to change the setting, select Save. DO NOT select Save
if you do not want to change the LED DAC setting.

11 Replace the reaction carousel.

Select Init Wheel to reinitialize the smart module.

12 To exit the test, select Close.

Hydropneumatic System: Vacuum and Air Pump Test

Test Summary
The Vacuum and Air Pump Test is used to evaluate and troubleshoot the functioning of the
Hydropneumatic System, its ability to regulate pressure, and to initialize the system after being
turned off. The pressure is regulated constantly with a system status screen update every 8 seconds.
Hydropneumatic modules may be independently turned on and off to identify issues with
initialization. This procedure may be performed when the system is in Standby or Stopped states.

Materials Required
None

6-44 A94067AC
 System Tools and Alignment Procedures
Hydropneumatic System: Float Switch Test 6

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Hydropneumatic System
• Hydropneumatic System
• 1 Vacuum and Air Pump Test

2 All pumps and vacuums are set to ON when the procedure is accessed. Each component is
regulated and measured, with values displayed in the table next to the selection buttons.
Verify that the values for each compressor fall within the following ranges:

Main Vacuum: >18 inches of Hg

10 psi Compressor: 8 – 11 psi
17 psi Compressor: 14 – 19 psi

3 Select Close to exit the procedure. Components are reset to default values.

Corrective Action
Contact Beckman Coulter Support Center for specific hydropneumatic adjustments.

Hydropneumatic System: Float Switch Test

Test Summary
The Float Switch Test is used to determine if a float switch and its associated circuitry is functioning
properly. All compressors and vacuum pumps are turned off and pressure is released from all of the
hydropneumatic canisters. The canisters can then be removed to allow the float switch to be
manually moved. As the float switch is moved, the position and status are continuously displayed.
The position displayed indicates if the float is being detected at either the full up or full down
position. The position is translated into a status (Full, Empty, Error or OK) for that container.

Position Definitions
The following table describes the displayed positions and statuses.

A94067AC 6-45
 System Tools and Alignment Procedures
Hydropneumatic System: Float Switch Test

Table 6.15 Hydropneumatic Float Switch Display Positions and Statuses

If the position then... and the status

displayed is... is...
Top the top sensor is tripped. Full
Bottom the bottom sensor is tripped. Empty
- neither switch is tripped. The float should be between the top OK
and bottom sensor.
Error both sensors are tripped. This is an illegal switch position. Error

Materials Required
• A spanner wrench makes removal of the canisters easier.

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Hydropneumatic system
• Hydropneumatic system
• 2 Float Switch Test

All compressors and pumps are automatically turned off and the canisters vented.

2 Remove canisters as necessary to access the float switch.

3 Manually slide the float up and down while watching the displayed position and status.

4 Alternatively, a known good float switch can be connected to verify that the electronics are
working properly.

5 Replace all canisters onto the hydro.

6 Select Close. Vacuum and pressure will be re-applied to the system.

6-46 A94067AC
 System Tools and Alignment Procedures
Hydropneumatic System: Hydro Valves Test 6

Corrective Action
Clean the float switch if the float does not slide up and down freely.

Replace the float switch if:

• the status displayed is Error,

• the top or bottom sensors are never detected.
If a float switch works properly while connected to one canister but not another, contact Beckman
Coulter Support Center for further assistance.

Hydropneumatic System: Hydro Valves Test

Test Summary
The Hydro Valve Test is used to evaluate and troubleshoot the functioning of all hydro valves. Each
valve may be independently turned on and off to identify issues with the valve.

Materials Required
None

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Hydropneumatic System
• Hydropneumatic System
• 3 Hydro Valves Test

2 Select valve(s) by clicking on the check box to the left of the valve(s). One or more valves or all
valves at the same time.

3 Once the valve(s) is selected, click on Set. Watch the selected valve light(s) come on and each
valve clicks open and closed.

4 Deselect the valve check box(s) and select Close.

A94067AC 6-47
 System Tools and Alignment Procedures
ISE Module System - Analog/adc Board Test: Continuous/40 Seconds ISE Preamp Board Test

5 Select Exit (F10).

Corrective Action
If a valve light fails to come on, check the connection and harnesses. If the light continues to fail,
replace the valve.

ISE Module System - Analog/adc Board Test: Continuous/40 Seconds ISE

Preamp Board Test

Test Summary
The Continuous/40 Seconds ISE Preamp Board Test is used to evaluate the ADC values produced by
the Preamp board and ISE electrodes.

This feature has three functions:

• Evaluation of the ADC values created during an assay sequence.

• Evaluation of ADC values created continuously.
• Manual setting of the DAC values.

This procedure is designed to be performed by a Beckman Coulter Service Representative and is not
covered in this manual.

Modular Cup: ADC/Analog Board Test

Test Summary
The ADC/Analog Board Test is used to evaluate the ADC values produced by the ADC and Analog
Boards.

This procedure is designed to be performed by a Beckman Coulter Service Representative and is not
covered in this manual.

6-48 A94067AC
 System Tools and Alignment Procedures
Modular Chemistry System: Temperature Test 6

Modular Chemistry System: Temperature Test

Test Summary
The Temperature Test is used to evaluate how well each cup module is setting and maintaining
correct temperatures. Temperature readings are directly influenced by the DAC settings on the
system. By modifying the DAC setting, the temperature can be modified.

This procedure is designed to be performed by a Beckman Coulter Service Representative and is not
covered in this manual.

Chemistry Module: MC Cup Module Valve and Reagent Pump Test

Test Summary and Purpose

The MC Cup Module Valve and Reagent Pump Test is used to evaluate or verify the proper
functioning of the individual valves and pumps within the MC Cup Chemistry modules.

This procedure is designed to be performed by a Beckman Coulter Service Representative and is not
covered in this manual.

Valve and Fluidics: Mixer Fluidics Test

Test Summary
This test is designed to check the DI water flow to the mixer wash stations.

Duration
Five minutes

Materials Required
• Flash light
• Cotton-tipped applicator

A94067AC 6-49
 System Tools and Alignment Procedures
Valve and Fluidics: Cap Piercer Fluidics Test

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Valve and Fluidics
• Valve and Fluidics
• 1 Mixer Fluidics Test

2 Follow the instructions on the screen.

3 Select Close.

Results
DI water flows into the mixer wash stations.

Corrective Action
If DI water is not flowing to the mixer station, check the DI water canister for fluid and check that
the air pressure gauges are within operation range. The status screen may also be used to check
pressure. Contact Beckman Coulter Support Center to resolve any problems.

Valve and Fluidics: Cap Piercer Fluidics Test

Test Summary
The Cap Piercer Fluidics Test allows the user to test the operation of the three solenoid valves
located on the Cap Piercer Module. A Cap Piercer prime function is also provided.

The Cap Piercer Valves are:

• Auto-Gloss prime valve

• Blade Wash valve
• Waste valve

The valves can be exercised with the hydro ON or OFF.

NOTE The user must hit the Continue button on the hydro popup warning before the function is enabled.

The Prime function is only available if the hydro is active.

6-50 A94067AC
 System Tools and Alignment Procedures
Valve and Fluidics: Cap Piercer Fluidics Test 6

Materials Required
• Medium size, slotted screwdriver used to remove the Cap Piercer Cover
• Phillips screwdriver (#2), used for valve replacement, if required.

Test Access and Procedure

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Valve and Fluidics
• Valve and Fluidics
• 2 Cap Piercer Fluidics Test

2 Select the check box(es) next to the test:

 Auto-Gloss Prime Valve
OR
 Blade Wash Valve
OR
 Waste Valve

3 To operate in Continuous Mode check the box next to the valve to test. then select Set. The
valve will open.
OR
To operate in Cycle Mode, type the Number of Cycles and select Start Cycle. To stop the test
Cycle, select Stop Cycle.

NOTE A green color indicator appears next to the valve if it is open.

4 The Prime function is only available if the hydro is active.

To activate the hydro, select Hydro On and then select Continue in the popup warning box.
NOTE Only one valve at a time can be tested while the hydro is active.

5 To request a Cap Piercer Prime, the select Prime. The system will prime the Cap Piercer one
time.

6 To exit this Diagnostic procedure, select Close.

A94067AC 6-51
 System Tools and Alignment Procedures
Valve and Fluidics: MC and CC Sample Crane Valve and Fluidics Test

7 To exit from Diagnostics, select Exit F10.

Results
Observe the valve behavior during the test. It should produce an audible click every time it is set to
change position. Refer to Table 6.16 to observe valve behavior with the Hydro On.

Table 6.16 Valve Behavior - Hydro ON

Valve Observation
Auto-Gloss Prime Valve The cap piercer primes one cycle when the valve is selected to open.
Blade Wash Valve When the valve is opened, vacuum is applied and a sipping sound occurs. If the
valve is operating properly, the sipping sound stops when the valve is closed.
Waste Valve When the valve is opened, vacuum is applied and a sipping sound occurs. If the
valve is operating properly, the sipping sound stops when the valve is closed.

Corrective Action
Table 6.17 Corrective Action

Device Symptom Corrective Action

Auto-Gloss Prime Valve Fails to open/close when • Check electrical connection on the valve
OR selected • Replace the suspect valve
Blade Wash Valve • Try a Shutdown or Reboot of the system

OR NOTE Always follow correct shutdown

Waste Valve procedures when rebooting the system.

Valve and Fluidics: MC and CC Sample Crane Valve and Fluidics Test

Procedure
Refer to MC Chemistry Sample Crane: MC and CC Sample Crane Valve and Fluidics Test section in
this chapter. Substitute Step 1 below.

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Valve and Fluidics
• Valve and Fluidics

6-52 A94067AC
 System Tools and Alignment Procedures
Valve and Fluidics: MC Cup Module Valve and Reagent Pump Test 6

• 3 MC and CC Sample Crane Valve and Fluidics Test

Valve and Fluidics: MC Cup Module Valve and Reagent Pump Test

Test Summary and Purpose

The MC Cup Module Valve and Reagent Pump Test is used to evaluate or verify the proper
functioning of the individual valves and pumps within the MC Cup Chemistry modules.

This procedure is designed to be performed by a Beckman Coulter Service Representative and is not
covered in this manual.

Valve and Fluidics: Hydro Valves Test

Procedure
Refer to Hydropneumatic System: Hydro Valves Test section in this chapter. Substitute Step 1
below.

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics
• Valve and Fluidics
• Valve and Fluidics
• 5 Hydro Valves Test

Valve and Fluidics: Reagent Crane Fluidics Test

Procedure
Refer to Reagent Cranes: Reagent Crane Fluidics Test section in this chapter. Substitute Step 1
below.

1 From the Utils icon, access the procedure by selecting:

• 4 Diagnostics

A94067AC 6-53
 System Tools and Alignment Procedures
Valve and Fluidics: Reagent Crane Fluidics Test

• Valve and Fluidics

• Valve and Fluidics
• 6 Reagent Crane Fluidics Test

6-54 A94067AC
 System Tools and Alignment Procedures
Alignment Functional Areas and Functions 6

Part A Alignment

Alignment Functional Areas and Functions

The DxC has 49 on-board alignment routines available. They are grouped by specific hardware
components.

IMPORTANT Beckman Coulter recommends that you back up data after every alignment procedure.
Prerequisite and post-requisite alignment procedures are noted in the DxC alignment screen for
each alignment procedure. These pre and post requisites are vital when aligning a new system,
realigning an entire system or performing a specific group of alignments by functional area.

NOTE Three alignments are not classified into a hardware group: CC Reagent Syringe & A/B Switch Home,
CC Sample Syringe Home and MC Sample Syringe Home. These Syringe procedures are only accessed
under the Align All option and are located after the Align All section of this chapter.

Table 6.18 Alignment Functional Areas and Functions

Alignment Functional Area Function and When to Use Them

Align All Contains a listing of all of the Alignment procedures. Use this menu when
realigning an entire system.
Reaction Carousel Contains procedures for aligning the reaction carousel to Home position
and any hardware which interacts with the reaction carousel to the reaction
carousel, including MC and CC sample Probes, CC reagent probes and
mixers, and cuvette wash station. Use this menu after replacing the
reaction carousel or when chemistry or system performance indicates an
issue.
Cuvette Wash Station Contains procedures for aligning the cuvette wash station to Home position
and the reaction carousel. Use this menu after changing the Cuvette Wash
Station assembly, any wash station probes, or the drive assembly or when
chemistry or system performance indicate an issue.
Reagent Carousel Contains procedures for aligning the reagent carousel to Home position
and any hardware which interacts with the reagent carousel to the reagent
carousel, including Reagent Probes A and B. Use this menu after changing
the reagent carousel drive motor(s) or belt(s) or when system performance
indicates an issue.
Sample Carousel Contains procedures for aligning the sample carousel to Home position and
any hardware which interacts with the sample carousel to the sample
carousel, including the rack shuttle, and CC and MC sample probes. Use
this menu after replacing the sample carousel or when system
performance indicates an issue.
Sample Rack Handling Contains procedures for aligning the sample rack handling components.
Use this menu after changing the pusher, gate, shuttle motors or drive
belts.
Sample Rack Bar Code Reader Contains procedures for aligning the sample bar code reader. Use this
menu after changing or moving the sample rack bar code reader or when
system performance indicates an issue.

A94067AC 6-55
 System Tools and Alignment Procedures
Alignment Functional Areas and Functions

Table 6.18 Alignment Functional Areas and Functions (Continued)

Alignment Functional Area Function and When to Use Them

Cap Piercer Contains procedures to align the autoloader shuttle to the bar code reader
and cap piercer and the cap piercer to specific tube heights within a rack.
Use this menu when system performance indicates an issue.
CC Sample Crane or Probe Contains procedures for aligning the CC sample crane to Home position
and any hardware which interacts with the CC sample crane, including the
reaction carousel, sample carousel and probe collar wash. Use this menu
after replacing the CC Sample Probe, collar wash or motor or when
chemistry or system performance indicates an issue.
CC Sample Crane Smart Contains procedures for resetting the level sense functions of the sample
Module (B2) probe after replacing the CC Sample Probe, Level Sense Bead or CC Sample
Crane Smart Module (B2).
MC Sample Crane or Probe Contains procedures for aligning the MC sample probe to Home position
and any hardware which interacts with the MC sample probe, including the
sample carousel, MC cups, and EIC. Use this menu after replacing the MC
sample probe, collar wash, or motor or when system performance
indicates an issue.
MC Sample Crane Smart Contains procedures for resetting the level sense functions of the sample
Module (52) probe after replacing the MC Sample Probe, Level Sense Bead or MC
Sample Crane Smart Module (52).
Reagent A Crane or Probe Contains procedures for aligning the CC Reagent Probe A to Home position
and any hardware which interacts with the CC Reagent Probe A including
the reaction carousel, reagent carousel, and probe collar wash. This menu
should be used after replacing Reagent Probe A, Level Sense Bead, drive
motor(s) or belt(s) or when chemistry data indicates an issue with reagent
pipetting by Reagent Probe A.
Reagent A Crane Smart Contains procedures for resetting the level sense functions of Reagent
Module (C2) Probe A after replacing the Reagent Probe A, Level Sense Bead or Reagent
Probe A Crane Smart Module (C2).
Reagent B Crane or Probe Contains procedures for aligning the CC Reagent Probe B to Home position
and any hardware which interacts with the CC Reagent Probe B including
the reaction carousel, reagent carousel, and probe collar wash. This menu
should be used after replacing Reagent Probe B, Level Sense Bead, drive
motor(s) or belt(s) or when chemistry data indicates an issue with reagent
pipetting by Reagent Probe B.
Reagent B Crane Smart Contains procedures for resetting the level sense functions of Reagent
Module (C3) Probe B after replacing the Reagent Probe B, Level Sense Bead or Reagent
Probe B Crane Smart Module (C3).
CC Sample Mixer Crane or Contains procedures for aligning the CC Sample Mixer with the mixer wash
Body station and cuvettes. This menu should be used when the CC Sample Mixer
is replaced or when chemistry data indicates issues with sample mixing.
CC Sample Mixer Smart Contains procedures for resetting mixer functions of Sample Mixer Smart
Module (B3) Module after replacing the CC Sample Mixer assembly or the CC Sample
Mixer Smart Module (B3).

6-56 A94067AC
 System Tools and Alignment Procedures
Align All 6

Table 6.18 Alignment Functional Areas and Functions (Continued)

Alignment Functional Area Function and When to Use Them

Reagent Mixer Crane or Body Contains procedures for aligning the CC Reagent Mixer with the mixer wash
station and cuvettes. This menu should be used when the CC Reagent
Mixer is replaced or when chemistry data indicates issues with Reagent
mixing.
Reagent Mixer Smart Module Contains procedures for resetting mixer functions of Reagent Mixer Smart
(C1) Module after replacing the CC Reagent Mixer assembly or the CC Reagent
Mixer Smart Module (C1).

Procedure Access
All alignment procedures are accessed through the Utils menu under 5 Alignment.

Align All

The Align All option is the main menu of all the alignment procedures. Use this menu when aligning
a new system or when realigning all hardware. The procedures are listed in specific order to
guarantee that appropriate alignments are performed before proceeding with other alignments. To
ensure that all appropriate procedures are performed after hardware changes, refer to the
appropriate alignment group as described in the Alignment Overview.

Materials Required
The following is a general list of tools that are required to perform some of 1the procedures listed
below.

• Reaction Carousel Pinning tool – PN 471803

• Sample Rack Position Centering Plugs – PN 756956
• Cuvette Wash Station Feeler Gauge – PN 759473
• Empty Reagent Cartridge – PN 758967
• Sample Rack for 13 x 75 mm sample tube
• Closed Sample tube, 13 x 75 mm*
• Sample tube, 13 x 75 mm
• Sample cup, 0.5 mL
• Sample cup, 2 mL
• Rubber stopper from standard sample tube
• Screwdriver, 3/16 inch or 1/4 inch flat blade
• Screwdriver, #2 Phillips

* For cap piercer instruments, only.

A94067AC 6-57
 System Tools and Alignment Procedures
Align All

• Screwdriver, #1 Phillips, stubby

• Allen wrench, 7/64 inch
• CTS Alignment tool – PN 475865
• Tongue depress, credit card, or other hard, flat object
• Dual Reagent Carousel Alignment tool – PN A18397
• Probe to Cartridge Alignment tools – PN A18396

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.19 Alignment Functional Areas and Procedure Order

Functional Area Procedure Order

Align All 1. Reaction Carousel Home
2. Cuvette Wash Station
3. Reagent Carousel Load
4. Sample Carousel Home
5. Shuttle Home
6. Autoloader to Shuttle
7. Shuttle to Sample Carousel
8. Shuttle to Bar Code Reader and Cap Piercer
9. CC Sample Probe Liquid Level Sense
10. CC Sample Probe Rotary Home
11. CC Sample Probe Rotary to Cuvette
12. CC Sample Probe Rotary to Sample Carousel
13. CC Sample Probe Vertical Home
14. CC Sample Probe Cuvette Height
15. CC Sample Probe Sample Height
16. CC Sample Mixer Rotation Speed
17. CC Sample Mixer Rotary
18. CC Sample Mixer Height
19. MC Sample Probe Liquid Level Sense
20. MC Sample Probe Rotary Home
21. MC Sample Probe Rotary to Sample Carousel
22. MC Sample Probe Rotary to Cups
23. MC Sample Probe Rotary to EIC
24. MC Sample Probe Vertical Home and Wash
25. MC Sample Probe Sample Height
26. MC Sample Probe Cup Height
27. MC Sample Probe EIC Height
28. Reagent Probe A Liquid Level Sense
29. Reagent Probe A Rotary Home

6-58 A94067AC
 System Tools and Alignment Procedures
Align All: CC Reagent Syringe & A/B Switch Home 6

Table 6.19 Alignment Functional Areas and Procedure Order (Continued)

Functional Area Procedure Order

Align All (cont.) 4. Reagent Probe A Rotary to Cuvette
5. Reagent Probe A Vertical Home and Wash
6. Reagent Probe A Cuvette Height
7. Reagent Probe B Liquid Level Sense
8. Reagent Probe B Rotary Home
9. Reagent Probe B Rotary to Cuvette
10. Reagent Probe A and B Rotary to Cartridge
11. Reagent Probe A Cartridge Height
12. Reagent Probe B Vertical Home and Wash
13. Reagent Probe B Cuvette Height
14. Reagent Probe B Cartridge Height
15. Reagent Mixer Rotation Speed
16. Reagent Mixer Rotary
17. Reagent Mixer Height
18. Cap Piercer Tube Height
19. CC Reagent Syringe and A/B Switch Home
20. CC Sample Syringe Home
21. MC Sample Syringe Home
22. CC Sample Probe Obstruction Detection
23. MC Sample Probe Obstruction Detection

Align All: CC Reagent Syringe & A/B Switch Home

The Align All option contains the procedure to set and verify the Home position for the CC Reagent
Syringe and the Reagent Probe A/B Valve.

This procedure is used after replacement of the CC Reagent Syringe, the Reagent Probe A/B Valve
or when system or chemistry performance indicates alignment issues.

Materials Required
• 3/16 inch or 1/4 inch flat blade screwdriver

Alignment Procedure
Follow the instructions listed on the screen.

A94067AC 6-59
 System Tools and Alignment Procedures
Align All: CC Sample Syringe Home

Align All: CC Sample Syringe Home

The Align All option contains the procedure to set and verify the Home position for the CC Sample
Syringe.

This procedure is used after replacement of the CC Sample or when system or chemistry
performance indicates alignment issues.

Materials Required
• 3/16 inch or 1/4 inch flat blade screwdriver

Alignment Procedure
Follow the instructions listed on the screen.

Align All: MC Sample Syringe Home

The Align All option contains the procedure to set and verify the Home position for the MC Sample
Syringe.

This procedure is used after replacement of the MC Sample or when system or chemistry
performance indicates alignment issues.

Materials Required
• 3/16 inch or 1/4 inch flat blade screwdriver

Alignment Procedure
Follow the instructions listed on the screen.

6-60 A94067AC
 System Tools and Alignment Procedures
Reaction Carousel 6

Reaction Carousel

The Reaction Carousel option contains procedures for aligning the reaction carousel to Home
position as well as any hardware which interacts with the reaction carousel to the reaction carousel,
including the MC and CC sample Probes, CC reagent probes and mixers, and wash station.

Use this menu after replacing the reaction carousel, its drive assembly, or when chemistry data
indicates alignment issues with reagent and sample dispensing.

Materials Required
• Reaction Carousel Pinning tool – PN 471803
• Cuvette Wash Station Feeler Gauge – PN 759473
• 3/16 inch or 1/4 inch flat blade screwdriver
• #2 Phillips head screwdriver
• #1 Phillips head screwdriver, stubby
• 7/64 inch Allen wrench

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.20 Alignment Functional Areas and Procedure Order

Functional Area Procedure Order

Reaction Carousel 1. Reaction Carousel Home
2. Cuvette Wash Station
3. CC Sample Probe Rotary to Cuvettes
4. CC Sample Probe Cuvette Height
5. CC Sample Mixer Rotary
6. CC Sample Mixer Height
7. Reagent Probe A Rotary to Cuvette
8. Reagent Probe A Height in Cuvette
9. Reagent Probe B Rotary to Cuvette
10. Reagent Probe B Height in Cuvette
11. Reagent Mixer Rotary
12. Reagent Mixer Height

NOTE The Reagent Mixer Rotary Alignment procedure indicates that there are no Postrequisite alignments
required. However, the alignment procedure instructs the user to “Adjust the Mixer Body" to center the
mixer paddle front to back in the cuvette. Doing this can effect the vertical positioning of the mixer paddle
in the cuvette. As such, there needs to be a Postrequisite to perform the Reagent Mixer Height alignment.

A94067AC 6-61
 System Tools and Alignment Procedures
Cuvette Wash Station

Cuvette Wash Station

The Cuvette Wash Station option contains procedures for aligning the cuvette wash station to Home
and aligning the reaction carousel. Use this menu after changing the Cuvette Wash Station
assembly, any wash station probes, or the drive assembly or when system or chemistry
performance indicates a Cuvette Wash Station alignment issue.

Materials Required
• Cuvette Wash Station Feeler Gauge – PN 759473
• 3/16 inch or 1/4 inch flat blade screwdriver
• #1 Phillips head screwdriver, stubby
• 7/64 inch Allen wrench

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.21 Cuvette Wash Station Procedure Order

Functional Area Procedure Order

Cuvette Wash Station 1. Cuvette Wash Station

Reagent Carousel

The Reagent Carousel option contains procedures for aligning the reagent carousel to Home
position and for any hardware which interacts with the reagent carousel to the reagent carousel,
including Reagent Probes A and B and the reagent loader. Use this menu after changing the reagent
carousel or the reagent carousel drive assembly.

Materials Required
• 1 – Empty Reagent Cartridge – PN 758967

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

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 System Tools and Alignment Procedures
Sample Carousel 6

Table 6.22 Reagent Carousel Procedure Order

Functional Area Procedure Order

Reagent Carousel 1. Reagent Carousel Load
2. Reagent Probe A and B Rotary to Cartridge
3. Reagent Probe A Height in Cartridge
4. Reagent Probe B Height in Cartridge

Figure 6.1 Reagent Probes

1
2 3

A015908P.EPS

1. Reagent Mixer
2. Probe A
3. Probe B
4. Collar Wash

Sample Carousel

The Sample Carousel option contains procedures for aligning the sample carousel to Home position
and any hardware which interacts with the sample carousel to the sample carousel, including the
rack shuttle, and CC and MC sample probes. Use this menu after replacing the sample carousel, the
sample carousel drive assembly or when chemistry data indicates an issue with sampling.

Materials Required
• 4 – Sample Rack Position Centering Plugs – PN 756956
• 3 – 13 x 75 mm sample racks
• 3 – 13 x 75 mm sample tubes
• 3 – 0.5 mL cups

A94067AC 6-63
 System Tools and Alignment Procedures
Sample Rack Handling

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.23 Sample Carousel Functional Area Procedure Order

Functional Area Procedure Ordera

Sample Carousel 1. Sample Carousel Home
2. Shuttle to Sample Carousel
3. CC Sample Probe Rotary to Sample Carousel
4. CC Sample Probe Sample Height
5. MC Sample Probe Rotary to Sample Carousel
6. MC Sample Probe Sample Height
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.

Sample Rack Handling

The Sample Rack Handling option contains procedures for aligning the sample rack handling
components. Use this menu after changing the pusher, the gate, the shuttle or any of the related
drive motors or when system performance indicates alignment issues.

Materials Required
• 3 – 13 x 75 mm sample racks
• 4 – 13 x 75 mm Terumo Venoject II sample tubes
• CTS Alignment tool – PN 475865

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.24 Sample Rack Handling Functional Area and Procedure Order

Functional Area Procedure Order

Sample Rack Handling 1. Shuttle Home
2. Autoloader to Shuttle
3. Shuttle to Sample Carousel
4. Shuttle to Bar Code Reader and Cap Piercer

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 System Tools and Alignment Procedures
Sample Rack Bar Code Reader 6

Sample Rack Bar Code Reader

The Sample Rack Bar Code Reader option contains procedures for aligning the sample bar code
reader. Use this menu after changing or moving the sample rack bar code reader.

Materials Required
• 1 – 13 x 75 mm sample rack
• CTS Alignment tool – PN 475865

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.25 Sample Rack Bar Code Reader Functional Area and Procedure Order

Functional Area Procedure Ordera

Sample Rack Bar Code Reader 1. Shuttle to Bar Code Reader and Cap Piercer
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.

Cap Piercer

The Cap Piercer option (1-Blade Thick CTS or 1-Blade Narrow CTS) contains procedures to align the
autoloader shuttle to the bar code reader and cap piercer and the cap piercer to specific tube
heights with a rack.

Use these procedures after replacing the cap piercer or its drive assembly or when system
performance indicates issues with cap piercer alignment.

Materials Required
For 1-Blade Thick CTS:
• 1 – 13 x 75 mm sample rack
• 1 – 13 x 75 mm tube
• CTS Alignment tool – PN 475865

For 1-Blade Narrow CTS (Sarstedt S-Monovette Type CTS Option):

• 1 – 16 x 100 mm sample rack
• 2 – Sarstedt S-Monovette 92 x 15 mm tubes
OR

A94067AC 6-65
 System Tools and Alignment Procedures
CC Sample Crane or Probe

• 1 – 5.5 ml sample rack – PN A18642

• 2 – Sarstedt S-Monovette 75 x 15 mm tubes

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.26 Cap Piercer Functional Area and Procedure Order

Functional Area Procedure Ordera

Cap Piercer 1. Shuttle to Bar Code Reader and Cap Piercer
2. Cap Piercer Tube Height
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.

CC Sample Crane or Probe

The CC Sample Crane or Probe option contains procedures for aligning the CC sample crane to
Home position and any hardware which interacts with the CC sample crane. Includes alignment to
the reaction carousel, sample carousel and probe wash station.

Use this menu after replacing the CC sample crane, probe, rotary or up/down motion drivers, the
collar wash or level sense bead or when chemistry or system performance indicate CC Sample Crane
or Probe alignment issues.

Materials Required
• 3 – 13 x 75 mm sample racks
• 4 – Sample Rack Position Centering Plugs – PN 756956
• 3 – 13 x 75 mm sample tubes
• 3 – 0.5 mL sample cups
• 3 – 2 mL sample cups
• 1 – rubber stopper from standard sample tube
• #1 Phillips head screwdriver, Stubby

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

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 System Tools and Alignment Procedures
CC Sample Crane Smart Module (B2) 6

Table 6.27 CC Sample Crane or Probe Functional Area and Procedure Order

Functional Area Procedure Ordera

CC Sample Crane or Probe 1. CC Sample Probe Liquid Level Sense
2. CC Sample Probe Rotary Home
3. CC Sample Probe Rotary to Cuvette
4. CC Sample Probe Rotary to Sample Carouselb
5. CC Sample Probe Vertical Home and Wash
6. CC Sample Probe Cuvette Height
7. CC Sample Probe Sample Height
8. CC Sample Probe Obstruction Detection
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.
b. When you align the CC Sample Probe Rotary to the Sample Carousel: Make sure that you align the probe over the correct
position on the rack, as shown in the highlighted step on the screen. If the probe is aligned over an incorrect position on
the rack, the system aspirates from an incorrect sample.

CC Sample Crane Smart Module (B2)

The CC Sample Crane Smart Module option contains procedures for resetting the level sense
functions of (B2) the CC sample probe after replacing the Sample Crane Smart Module (B2).

Materials Required
• 1 – 13 x 75 mm sample rack
• 1 – 2 mL sample cup
• 1 – rubber stopper from standard sample tube

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.28 CC Sample Crane Smart Module Functional Area and Procedure Order

Functional Area Procedure Ordera

CC Sample Crane Smart Module (B2) 1. CC Sample Probe Liquid Level Sense
2. CC Sample Probe Obstruction Detection
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.

A94067AC 6-67
 System Tools and Alignment Procedures
MC Sample Crane or Probe

MC Sample Crane or Probe

The MC Sample Crane or Probe option contains procedures for aligning the MC sample probe to
Home position and any hardware which interacts with the MC sample probe, including the sample
carousel, MC cups, and EIC cup.

Use this menu after replacing the MC sample crane, probe, collar wash or up/down or rotary motor
drivers or when chemistry or system performance indicate issues with MC Sample Probe alignment.

Materials Required
• 3 – 13 x 75 mm sample racks
• 4 – Sample Rack Position Centering Plugs – PN 756956
• 3 – 13 x 75 mm sample tubes
• 3 – 0.5 mL sample cups
• 3 – 2 mL sample cups
• 1 – Rubber stopper from standard sample tube
• Phillips head screwdriver

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.29 MC Sample Crane or Probe Functional Area and Procedure Order

Functional Area Procedure Ordera

MC Sample Crane or Probe 1. MC Sample Probe Liquid Level Sense
2. MC Sample Probe Rotary Home
3. MC Sample Probe Rotary to Sample Carouselb
4. MC Sample Probe Rotary to Cups
5. MC Sample Probe Rotary to EIC
6. MC Sample Probe Vertical Home and Wash
7. MC Sample Probe Sample Height
8. MC Sample Probe Cup Height
9. MC Sample Probe EIC Height
10. MC Sample Probe Obstruction Detection
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.
b. When you align the MC Sample Probe Rotary to the Sample Carousel: Make sure that you align the probe over the correct
position on the rack, as shown in the highlighted step on the screen. If the probe is aligned over an incorrect position on
the rack, the system aspirates from an incorrect sample.

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 System Tools and Alignment Procedures
MC Sample Crane Smart Module (52) 6

MC Sample Crane Smart Module (52)

The MC Sample Crane Smart Module (52) option contains procedures for resetting the level sense
functions of the MC sample probe after replacing the MC Sample Crane Smart Module (52).

Materials Required
• 1 – 13 x 75 mm sample rack
• 1 – 2 mL sample cup
• 1 – Rubber stopper from standard sample tube

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.30 MC Sample Crane Smart Module (52) Functional Area and Procedure Order

Functional Area Procedure Ordera

MC Sample Crane Smart Module (52) 1. MC Sample Probe Liquid Level Sense
2. MC Sample Probe Obstruction Detection
a. Racks are loaded in certain diagnostic routines. If a routine aborts before it completes, remove the racks on the system.
To do this: Select Instr Cmd, then select Unload All or manually remove the racks.

Reagent A Crane or Probe

The Reagent A Crane or Probe option contains procedures for aligning the CC Probe A to Home
position and any hardware which interacts with the CC Reagent Probe A, including the reaction and
reagent carousels.

This menu is used after replacing Reagent A sample crane, probe, collar wash and up/down or
rotary motor drivers or when chemistry or system performance indicates issues with Reagent A
Crane or Probe alignment.

Materials Required
• 3/16 inch or 1/4 inch flat blade screwdriver
• #2 Phillips head screwdriver
• 1 – Empty Reagent Cartridge
• Tongue depressor, credit card or other hard, flat object
• Dual Reagent Carousel Alignment tool – PN A18397
• 2 - Probe to Cartridge Alignment tool – PN A18396

A94067AC 6-69
 System Tools and Alignment Procedures
Reagent A Crane Smart Module (C2)

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.31 Reagent A Crane or Probe Functional Area and Procedure Order

Functional Area Procedure Ordera

Reagent A Crane or Probe 1. Reagent Probe A Liquid Level Sense
2. Reagent Probe A Rotary Home
3. Reagent Probe A Rotary to Cuvette
4. Reagent Probe A Vertical Home and Wash
5. Reagent Probe A Height in Cuvette
6. Reagent Probe A and B Rotary to Cartridge
7. Reagent Probe A Height in Cartridge
a. After performing CC reagent probe or crane alignments, it is recommended that all cartridges be reloaded. This will ensure
that the correct volumes are tracked by the system.

Reagent A Crane Smart Module (C2)

The Reagent A Crane Smart Module (C2) option contains procedures for resetting the level sense
functions of the Reagent A probe after replacing the Reagent A Crane Smart Module (C2).

Materials Required
• Phillips head screwdriver

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.32 Reagent A Crane Smart Module (C2) Functional Area and Procedure Order

Functional Area Procedure Order

Reagent A Crane Smart Module (C2) 1. Reagent Probe A Liquid Level Sense

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 System Tools and Alignment Procedures
Reagent B Crane or Probe 6

Reagent B Crane or Probe

The Reagent B Crane or Probe option contains procedures for aligning the CC Probe B to Home
position and any hardware which interacts with the CC Reagent Probe B, including the reaction and
reagent carousels.

This menu is used after replacing Reagent B Crane, probe, collar wash, or up/down or rotary motor
drivers, or when chemistry or system performance indicate issues with Reagent B Crane or Probe
alignment.

Materials Required
• 3/16 inch or 1/4 inch flat blade screwdriver
• #2 Phillips head screwdriver
• 1 - Empty Reagent Cartridge
• Tongue depressor, credit card or other hard, flat object
• Dual Reagent Carousel Alignment tool – PN A18397
• 2 - Probe to Cartridge Alignment tool – PN A18396

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.33 Reagent B Crane or Probe Functional Area and Procedure Order

Functional Area Procedure Ordera

Reagent B Crane or Probe 1. Reagent Probe B Liquid Level Sense
2. Reagent Probe B Rotary Home
3. Reagent Probe A and B Rotary to Cuvette
4. Reagent Probe A and B Rotary to Cartridgeb
5. Reagent Probe B Vertical Home and Wash
6. Reagent Probe B Height in Cuvette
7. Reagent Probe B Height in Cartridge
a. After performing CC reagent probe or crane alignments, it is recommended that all cartridges be reloaded. This will ensure
that the correct volumes are tracked by the system.
b. When performing the Reagent Probe A and B Rotary to Cartridge alignment, it is necessary to remove the drip tray from
around the reagent carousel access holes. If the drip tray is not removed, the alignment will fail with no specific message
that the tray was the cause.

A94067AC 6-71
 System Tools and Alignment Procedures
Reagent B Crane Smart Module (C3)

Reagent B Crane Smart Module (C3)

The Reagent B Crane Smart Module (C3) option contains procedures for resetting the level sense
functions of the Reagent B probe after replacing the Reagent B Crane Smart Module (C3).

Materials Required
None

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.34 Reagent B Crane Smart Module (C3) Functional Area and Procedure Order

Functional Area Procedure Order

Reagent B Crane Smart Module (C3) 1. Reagent Probe B Liquid Level Sense

CC Sample Mixer Crane or Body

The CC Sample Mixer Crane or Body option contains procedures for aligning the CC sample mixer
with the mixer wash cup and cuvettes.

This menu is used after mixer crane, body or motor drivers are replaced or when chemistry or
system performance indicates issues with reaction mixing.

Materials Required
• #2 Phillips head screwdriver
• 3/16 inch or 1/4 inch flat blade screwdriver

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 System Tools and Alignment Procedures
CC Sample Mixer Smart Module (B3) 6

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.35 CC Sample Mixer Crane or Body Functional Area and Procedure Order

Functional Area Procedure Ordera

CC Sample Mixer Crane or Body 1. CC Sample Mixer Rotation Speed
2. CC Sample Mixer Rotary
3. CC Sample Mixer Height
a. After performing CC reagent probe or crane alignments, it is recommended that all cartridges be reloaded. This will ensure
that the correct volumes are tracked by the system.

CC Sample Mixer Smart Module (B3)

The CC Sample Mixer Smart Module (B3) option contains procedures for resetting sample mixer
rotation speed after replacing the CC Sample Mixer Smart Module (B3).

Materials Required
None

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.36 CC Sample Mixer Smart Module (B3) Functional Area and Procedure Order

Functional Area Procedure Order

CC Sample Mixer Smart Module (B3) 1. CC Sample Mixer Rotation Speed

A94067AC 6-73
 System Tools and Alignment Procedures
Reagent Mixer Crane or Body

Reagent Mixer Crane or Body

The Reagent Mixer Crane or Body option contains procedure for aligning the CC Reagent Mixer with
the mixer wash cup and cuvettes.

This menu is used after mixer replacement or when chemistry or system performance indicates
issues with reagent mixing.

Materials Required
• 3/16 inch or 1/4 inch flat blade screwdriver
• #2 Phillips head screwdriver

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.37 Reagent Mixer Crane or Body Functional Area and Procedure Order

Functional Area Procedure Order

Reagent Mixer Crane or Body 1. Reagent Mixer Rotation Speed
2. Reagent Mixer Rotary
3. Reagent Mixer Height

NOTE The Reagent Mixer Rotary Alignment procedure indicates that there are no Postrequisite alignments
required. However, the alignment procedure instructs the user to “Adjust the Mixer Body” to center the
mixer paddle front to back in the cuvette. Doing this can effect the vertical positioning of the mixer paddle
in the cuvette. As such, there needs to be a Postrequisite to perform the Reagent Mixer Height alignment.

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 System Tools and Alignment Procedures
Reagent Mixer Smart Module (C1) 6

Reagent Mixer Smart Module (C1)

The Reagent Mixer Smart Module (C1) option contains procedures for resetting mixer rotation
speed after replacing the CC Reagent Mixer Smart Module (C1).

Materials Required
None

Procedure Access and Order

Perform the following procedures in the order listed. Follow the instructions listed on the screen
for each procedure.

Table 6.38 Reagent Mixer Smart Module (C1) Functional Area and Procedure Order

Functional Area Procedure Order

Reagent Mixer Smart Module (C1) 1. Reagent Mixer Rotation Speed

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 System Tools and Alignment Procedures
Reagent Mixer Smart Module (C1)

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 System Tools and Alignment Procedures
PVT Functional Areas and Their Purposes 6

Part B Performance Verification Tests (PVTs)

Performance Verification Tests or PVTs are designed to aid in the identification of CC hardware and
chemistry performance issues. Dye is used to quantify how seriously chemistry results are affected
by the Hardware issues. When chemistry imprecision or carryover symptoms are seen in CC
chemistries, PVTs may help to identify the hardware to be modified or replaced.

PVTs may also be used to verify system performance after hardware replacement.

PVT Functional Areas and Their Purposes

The DxC has eight on-board PVTs. They are divided into three troubleshooting areas grouped by
hardware.

Table 6.39 PVT Tests for Specific DxC Functional Areas

Hardware Procedure Purpose

Wash Station (PVT2) Cuvette Dryness Measures how well the wash station is drying
the cuvettes.
Carryover (PVT3) Wash Station Measures how well the wash station is
cleaning the cuvettes.
Reagent Probes Determines how well the reagent and mixer
wash stations are cleaning the reagent
probes.
CC Sample Probe Determines how well the sample probe/mixer
wash stations are cleaning the CC sample
probe.
Mixer Paddles Determines how well the sample and mixer
paddles are being cleaned.
Precision (PVT5) Normal Precision Measures the precision of sample and reagent
probes during normal operation.
On-Line Dilution Measures the precision of sample probe
during on-line dilutions.
Sample Probe Measures sample probe precision only.

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 System Tools and Alignment Procedures
PVT Functional Areas and Their Purposes

PVT Testing Order

For optimal information and efficiency of troubleshooting, PVTs should be run in a specific order
to eliminate or confirm a functional area’s performance as the PVT testing is completed.

The following is the recommended testing order to completely verify CC system performance. Each
step eliminates or confirms a system issue.

Table 6.40 Recommended PVT Testing Order

Test Order and Test Name Purpose

1. Cuvette Dryness Confirms that the wash station is correctly removing excess fluid from
the reaction cuvettes.
2. Wash Station Confirms that the wash station is correctly cleaning the reaction
cuvettes.
3. Reagent Probes Identifies any carryover issues associated with Reagent Probes A or B
or reagent mixer. Mixer carryover can be isolated with the Mixer Paddles
procedure.
4. CC Sample Probe Identifies carryover issues associated with sample probe or mixer. Mixer
carryover can be isolated with the Mixer Paddles procedures.
5. Mixer Paddles Isolates mixer carryover issues identified with the Reagent Probes or CC
Sample Probe procedures.
6. Normal Precision Identifies imprecision caused by sample or reagent delivery systems.
Sample delivery imprecision, if suspected, can be isolated by the
Sample Probe procedures.
7. On-Line Dilution Identifies issues with the On-Line Dilution feature.
8. Sample Probe Isolates precision issues specific to the CC Sample Probe as identified
by the Normal Precision procedure.

Interpretation of PVT Test Specifications

The specifications listed with each test are the criteria used to determine whether the test passed,
failed or was compromised. Specifications designated as being used for "Criteria to Pass Test" are
required values for the results to pass the test. Specifications designated as NOT being used for
"Criteria to Pass Test" are informational specifications only. These informational data may be used
to determine the underlying conditions of the test. They may provide clues about the condition of
the reagent, sample, or operations system, which in turn may be used to determine a test as invalid
or to determine a need for rerun. Specific information on how to interpret results against the
specifications are outlined for each test in the "Evaluating the Results" sections at the end of each
procedure.

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 System Tools and Alignment Procedures
Wash Station Test (PVT2): Wash Station Cuvette Dryness Test 6

Wash Station Test (PVT2): Wash Station Cuvette Dryness Test

Test Summary
This test allows the user to determine the amount of residual liquid after the cuvette wash station
has completed washing the cuvette. Residual liquid may contribute to a dilution error.

Time Required
This test takes approximately 16 minutes.

Materials Required
• PVT2 Reagent Loaded
• One Rack

Detailed Description
The cuvette dryness test determines how well the cuvette wash station vacuums liquid retained
after cleaning the cuvette. Dye is dispensed into a pre-selected cuvette and then positioned under
the vacuum probe (#4) of the cuvette wash station. The wash station operates as if it is under normal
operation and vacuums the contents of the preselected cuvette. Buffer is then dispensed into the
cuvette and the absorbance is measured. The level of absorbance indicates the amount of dye that
was left in the cuvette.

This process is repeated 10 times to gain statistical confidence in the generated results. Control dye
is dispensed into three additional cuvettes. The control absorbance is then used to calculate the
residual volumes.

Specifications
Table 6.41 Probe AB Cuvette Dryness Test Description, Specifications and Pass Criteria

Description Report Specification Criteria to

Pass Test
Mean Residual Liquid Test Cuvette Less then 1.0 µL Yes
Standard Deviation of Residual Liquid Test Cuvette Less than 0.3 µL Yes
Standard Deviation of Control Standard Cuvette Less than 0.020 Aa No
a. A = Abs

A94067AC 6-83
 System Tools and Alignment Procedures
Carryover Tests (PVT3): Cuvette Wash Station Carryover

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1,
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Clinical Systems Instructions For Use for
Integrated Workstations. Follow the specific instructions on the screen to complete the PVT
procedure. xxx

Evaluating the Results

Compare the results from the PVT report to the specifications listed in Table 6.41.
If the test fails, check the cuvette wash station for blockage in the vacuum probe (#4). If the vacuum
probe is not plugged, check the reagent probes for adequate cleansing both internally and
externally. Make sure that fluid is being released both through the probe wash stations and through
the probe.

Carryover Tests (PVT3): Cuvette Wash Station Carryover

Test Summary
This test helps determine the cleanliness of the cuvettes after the cuvette wash station has
completed washing.

Time Required
This test takes approximately 12 minutes

Materials Required
• PVT3 Reagent Loaded
• One Rack

6-84 A94067AC
 System Tools and Alignment Procedures
Carryover Tests (PVT3): Cuvette Wash Station Carryover 6

Detailed Description
The Cuvette Carryover Test determines how well the cuvette wash station cleans the cuvettes. The
wash station cleans a preselected cuvette. Dye is then dispensed into the cuvette. The wash station
cleans the cuvette again. Buffer is then dispensed into the cuvette and the absorbance is measured.

This process is repeated 10 times to gain statistical confidence in the generated results. Control dye
is dispensed into three additional cuvettes. The control absorbance is then used to calculate the
carryover volume.

Specifications
Table 6.42 Probe AB Cuvette Carryover Test Descriptions, Specifications and Pass Criteria

Description Report Specification Criteria to Pass

Test
Mean Max
Carryover Test Cuvette < 0.150 nL < 0.300 nL Yes
Control Standard Cuvette < 0.035 Aa N/A Yes
a. A = Abs

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare the test results to the specifications listed in Table 6.42.

If the test fails, check the cuvette wash station for blockage in all lines. If none of the probes are
blocked, verify that the reagent probes are being adequately cleaned, both internally and externally
by the probe wash stations. Check to see if fluid is reaching the probes.

A94067AC 6-85
 System Tools and Alignment Procedures
Carryover Tests (PVT3): Reagent Probe Carryover

Carryover Tests (PVT3): Reagent Probe Carryover

Test Summary
This test evaluates the cleanliness of the reagent probes and mixers after they have been washed.
If the test fails, either the reagent probes or the mixer paddle may be the source of the failure. If the
test passes then both the reagent probes and the mixer paddle pass.

Time Required
This test takes approximately 19 minutes.

Materials Required
• PVT3 Reagent Loaded
• One Rack

Detailed Description
The Reagent Probe Carryover Test determines how well the reagent probes are cleaned between
uses on the system. Both probes are treated as one device and the test protocol applies to both. A
probe is first washed and then used to aspirate and dispense buffer into a cuvette. The probe is then
washed and used to aspirate and dispense dye into a cuvette. The probe is washed again and used
to aspirate and dispense buffer into a cuvette.

The first cuvette is called the "clean" cuvette and is used to measure how clean the probe was before
aspirating dye. The second buffer cuvette is the test cuvette. It determines how much dye remains
after washing the probe.

This process is repeated 10 times to gain statistical confidence in the generated results. Control dye
is dispensed into three additional cuvettes. The control absorbance is then used to calculate the
carryover volumes.

6-86 A94067AC
 System Tools and Alignment Procedures
Carryover Tests (PVT3): Reagent Probe Carryover 6

Specifications
Table 6.43 Probe AB Reagent Carryover Test Descriptions, Specifications and Pass Criteria

Description Report Specification Criteria to Pass

Test
Mean Max
Carryover Test Cuvette < 0.150 nL < 0.300 nL Yes
Clean Clean/Sample Cuvette 0.050 nL 0.050 nL No
Control Standard Cuvette < 0.035 Aa N/A Yes
a. A = Abs

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare the results to the specifications listed in Table 6.43.
If the test fails, check to see whether both probes failed or not. If both have failed, check the bubble
generator and lines leading to the A/B valve. If one probe fails, check the line between the failed
probe and A/B valve and the collar wash lines. A compromised reagent mixer paddle may also cause
failure. This can be isolated with PVT procedure Mixer Paddle Carryover.

A94067AC 6-87
 System Tools and Alignment Procedures
Carryover Tests (PVT3): CC Sample Probe Carryover

Carryover Tests (PVT3): CC Sample Probe Carryover

Test Summary
This test evaluates the cleanliness of the CC sample probe and mixer after it has been washed. If the
test fails, either the sample probe or mixer paddle could be the source of failure. If the test passes
then the sample probe and mixer pass.

Time Required
This test takes approximately 17 minutes.

Materials Required
• PVT3 Reagent Loaded
• Samples: One Rack with the following samples:
• Position 1: In-Lot PVT3 – Sample B (Buffer)
• Position 2: In-Lot PVT3 – Sample A (Dye)
• Position 3: In-Lot PVT3 – Sample B (Buffer)
• Position 4: None

IMPORTANT Use 2 mL cups filled 3/4 full to ensure there is adequate sample volume for the test.

Detailed Description
The Sample Probe Carryover Test determines how well the sample probe is cleaned between uses
on the system. The sample probe is first washed and then used to aspirate and dispense buffer into
a cuvette. The probe is then washed and used to aspirate and dispense dye into a cuvette. The probe
is washed again and used to aspirate and dispense buffer into a cuvette.
This process is repeated 10 times to gain statistical confidence in the generated results. Control dye
is dispensed into three additional cuvettes. The control absorbance is then used to calculate
carryover volumes.

Specifications
Table 6.44 Sample Probe Carryover Test Descriptions, Specifications and Pass Criteria

Description Report Specification Criteria to Pass

Test
Mean Max
Carryover Test Cuvette < 0.300 nL < 0.450 nL Yes

6-88 A94067AC
 System Tools and Alignment Procedures
Carryover Tests (PVT3): CC Sample Probe Carryover 6

Table 6.44 Sample Probe Carryover Test Descriptions, Specifications and Pass Criteria

Description Report Specification Criteria to Pass

Test
Mean Max
Clean Clean/Sample Cuvette 0.10 nL 0.10 nL No
Control Standard Cuvette < 0.035 Aa N/A Yes
a. A = Abs

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare the results to the specifications listed in Table 6.44.

If sample carryover fails, check the line leading to the syringe and the shear valve. Also check the
sample probe collar wash. A compromised sample mixer paddle may also cause a failed result.
Isolate suspected mixer issues by performing PVT procedure Mixer Paddle Carryover.

A94067AC 6-89
 System Tools and Alignment Procedures
Carryover Tests (PVT3): CC Mixer Paddles Carryover

Carryover Tests (PVT3): CC Mixer Paddles Carryover

Test Summary
This test evaluates the cleanliness of the mixer paddles after they have been washed.

Time Required
This test requires approximately 15 minutes.

Materials Required
• PVT3 Loaded
• One Rack

Detailed Description
The Mixer Paddle Carryover Test isolates reagent or sample mixer paddle carryover from probe
carryover. The protocol design is similar to reagent and sample probe carryover except that the
sequence is not buffer-dye-buffer but dye-buffer with an initial buffer inject. This allows the
reagent mixer paddle to see buffer-dye-buffer and so on. For the sample mixer no sample is injected
but the reagent in the cuvette is still mixed by the sample and reagent mixers. This allows the
sample mixer to keep the same buffer-dye-buffer pattern. Reagent Mixer carryover is calculated
using the blank window values. Sample mixer paddle carryover is evaluated by using the delta of
the read minus the blank.

This process is repeated 10 times to gain statistical confidence in the generated results. Control dye
is dispensed into three additional cuvettes. The control absorbance is then used to quantify
carryover.

Specifications
Table 6.45 Mixer Paddle Carryover Test Descriptions, Mean, Max and Pass Criteria

Description Report Mean Max Criteria to Pass

Test
Carryover Test Cuvette < 0.150 nL < 0.300 nL Yes
Clean Clean/Sample Cuvette < 0.150 nL < 0.300 nL No
Control Standard Cuvette < 0.035 Aa N/A Yes
a. A = Abs

6-90 A94067AC
 System Tools and Alignment Procedures
Precision Tests (PVT5): Normal Precision Test 6

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare the results to the specifications listed in Table 6.45.
Check mixer wash station for fluid delivery and evacuation. Check alignment of mixer to wash
station (vertical) and to cuvette. Check to make sure no splattering is occurring when mixing in a
cuvette or washing in the wash station.

Precision Tests (PVT5): Normal Precision Test

Test Summary
This test is used to evaluate the precision of the sample and reagent probes during normal
operation. The sample precision is tested at 3 µL. The reagent probes are tested with a trigger
volume of 6 µL.

Time Required
This test takes approximately 18 minutes.

Materials Required
• PVT5 Reagent Loaded
• Samples: One rack with the following samples:
• Position 1: 0.5 mL PVT5 – Sample E
• Position 2: None
• Position 3: None
• Position 4: None

Detailed Description
The Normal Precision Test determines the precision and accuracy of the delivery subsystems
during normal operation. The reagent probes are used to dispense 200 µL of buffer into 20 cuvettes.

A94067AC 6-91
 System Tools and Alignment Procedures
Precision Tests (PVT5): Normal Precision Test

The sample probe is used to dispense 3 µL of dye into the first 10 cuvettes. The reagent probes are
then used again to dispense 6 µL of dye into the last 10 cuvettes.

The reagent probes are then used to dispense the control dye into three additional cuvettes. The
control absorbance is then used to calculate the dispensed volume.

Specifications
Table 6.46 Probe AB Normal Precision Test Descriptions, Mean SD and Pass Criteria

Description Report Specification Criteria to Pass

Test
Mean Range SD
Sample (3.0 µL) Clean/Sample Cuvette 2.8 - 3.2 µL < 0.07 µL Yes
Reagent (6.0 µL) Test Cuvette 5.4 - 6.3 µL < 0.30 µL Yes
Control Standard Cuvette 0.190 - 0.310 Aa N/A No
a. A = Abs

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare the results to specifications listed in Table 6.46.

• If the recovery of sample probe and reagent probes is too high or too low, check the control
absorbance to see whether it is within range. If both are high, the reagent probe initial inject
was low. Check the alignments of the reagent probes and for compliance within the line.
• If the recovery of the reagent is low, check alignment of the reagent probes and compliance
within the lines.
• If the recovery of the sample is low, check the alignment of the sample probe and compliance
within the lines.
• If the precision of sample probe and reagent probes fail, check the individual results to
determine whether there is a reagent probe differential issue. If no probe differential exists,
check for compliance in the reagent lines all the way back to the syringe. Also check for
compliance on the sample lines. Finally check the seating of the probes in the Level Sense beads
and make sure the ferrule is securely fastened onto the probe.
• If the precision or accuracy of either the Sample or Reagent Probes fail, PVT5 can be run to
isolate the issue concerning sample or reagent dispensing ability.

6-92 A94067AC
 System Tools and Alignment Procedures
Precision Tests (PVT5): On-Line Dilution Precision Test 6

Precision Tests (PVT5): On-Line Dilution Precision Test

Test Summary
This test evaluates the precision of the sample probe when performing on-line dilutions.

Time Required
This test takes approximately 18 minutes.

Materials Required
• PVT5 Loaded
• Samples: One Rack with the following samples:
• Position 1: In-Lot PVT5 – Sample E
• Position 2: None
• Position 3: None
• Position 4: None

Detailed Description
The On-line Dilution Test determines the precision and accuracy for the auto-dilution feature on
the DxC. Dispensing 100 µL of buffer into 10 cuvettes creates the dilution cuvettes. Dispensing 200
µL of buffer into 10 cuvettes creates the test cuvettes. The sample probe then aspirates and
dispenses 40 µL of sample into the dilution cuvette. It then aspirates 3 µL of sample from the
dilution cuvette and dispenses it into the test cuvette.

The reagent probes are then used to dispense the control dye into three cuvettes. The control
absorbance is then used in the calculation of dispensed volumes.

Specifications
Table 6.47 On-Line Dilution Test Description Mean and Standard Deviation

Description Report Specification Criteria to Pass

Test
Mean SD
On-Line Dilution Test Cuvette 0.86 ± 0.1 µL < 0.03 µL Yes
Standard Deviation of Standard Cuvette 0.190 - 0.310 Aa N/A No
Control
a. A = Abs

A94067AC 6-93
 System Tools and Alignment Procedures
Precision Tests (PVT5): On-Line Dilution Precision Test

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare results to specifications listed in Table 6.47.
• If the recovery is high, check the condition of the sample lines and the alignment of the sample
probe to the reaction wheel.
• If the recovery is low, check the alignment of the sample probe to the reaction wheel.
• If the precision fails check alignments to the reaction wheel. Check also to determine whether
the sample mixer is operating properly.

6-94 A94067AC
 System Tools and Alignment Procedures
Precision Tests (PVT5): CC Sample Precision Test 6

Precision Tests (PVT5): CC Sample Precision Test

Test Summary
This test evaluates the sample probe precision independently of reagent probe precision.

Time Required
This test takes approximately 16 minutes.

Materials Required
• PVT5 Reagent Loaded
• Samples: One rack is required with the following samples:
• Position 1: 0.5 mL PVT5 – Sample E
• Position 2: None
• Position 3: None
• Position 4: None

Detailed Description
The Sample Precision Test is used to isolate the precision of the sample probe from that of the
reagent probes. Ten cuvettes are manually prepared with buffer from an off-line pipetting device.
The instrument then aspirates and dispenses sample into those cuvettes. The reagent probes then
dispense control dye into three additional cuvettes. The control absorbance is then used in the
calculation of the dispensed volume.

Specifications
Table 6.48 Sample Precision Test Descriptions, Means, SDs and Pass Criteria

Description Report Mean SD Criteria to Pass

Test
Low High
Sample Test Cuvette 2.8 µL 3.2 µL 0.05 µL Yes

A94067AC 6-95
 System Tools and Alignment Procedures
Precision Tests (PVT5): CC Sample Precision Test

Test Access
PVT procedures are accessible through the Utilities menu. Refer to the Program Structure diagram
for the Utilities/PVT menu in the Menu Bar Icons and Program Structure section of CHAPTER 1
System Description in the UniCel DxC Synchron Clinical Systems Instructions For Use manual for
the DxC 600/800. For an Integrated Workstation, refer to the Program Structure diagram for the
Utilities/PVT menu in the UniCel DxC Synchron Access Clinical System Integrated Workstations
Instructions For Use manual. Follow the specific instructions on the screen to complete the PVT
procedure.

Evaluating the Results

Compare the results to specifications listed in Table 6.48.
• If the recovery of the sample probe is too high or too low, check the control absorbance to see
that it is within range. If the control is high, the reagent probe initial inject was low. Check the
alignments of the reagent probes and for compliance within the line.
• If the recovery of the sample is low, check the alignment of the sample probe and compliance
within the lines.
• If the precision of the sample probe fails, check for compliance on the sample lines. Finally
check the seating of the probes in the Level Sense beads and make sure the ferrule is securely
fastened onto the probe.

6-96 A94067AC
 CHAPTER 7

Schematic Diagrams

Overview

This chapter contains diagrams of the following schematics:

• ISE Flow Diagram Schematic

• MC Hydropneumatic Diagram Schematic
• Wash Station Assembly Schematic.

A94067AC 7-1
 Schematic Diagrams
Overview

7-2 A94067AC
ISE Flow Diagram Schematic

E011841L.EPS

Figure 7.1 ISE Flow Diagram Schematic

A94067AC Page 7-3

Page 7-4 A94067AC
MC Hydropneumatic Diagram Schematic

DxC 800

DxC 600

E016487L.EPS

Figure 7.2 MC Hydropneumatic Diagram Schematic

A94067AC Page 7-5

Page 7-6 A94067AC
Wash Station Assembly Schematic

Figure 7.3 Wash Station Assembly Schematic

A94067AC Page 7-7

Page 7-8 A94067AC
 CHAPTER 8

DxC System Parts List

Introduction

The following parts list identifies some common items that are used on DxC 600/800, DxC 600i, and
Integrated Workstation systems. If the part you need is not on the list, contact your Beckman
Coulter Support Center for assistance.

Table 8.1 DxC 600/800 Parts List

Item Description Part Number

100 µL Extended Life Sample Syringe, complete assembly B06040
5 mL Transfer Tube (plastic) 979272
500 µL Reagent Syringe (packaged with plunger and tip only) 474169
Air Filter, Door (left, center, and right for DxC 800) A08879
(center and right for DxC 600)
Air Filter, Left Door (DxC 600 only) A08851
Ampule Tool Kit A24733
Auto-Gloss (1 x 500 mL) 657197
Clenz Solution (package of 6 bottles, 2.5 mL each) 664090
CTS Blade (1-Blade Narrow Option) 388756
CTS Blade (1-Blade Thick Option) 475895
Cup - Sample Bag/1000 of 0.5 mL 651412
Cup - Sample Bag/1000 of 2 mL 652730
Cup Insert 0.5 mL (for improved minimum volume) 476406
Cuvette, 5x5x30mm 758223
Electrode AccuSense Assembly, GLUCm 467432
Electrode Assembly, BUNm 472790
Electrode Assembly, C02 660317
Electrode Assembly, Sodium 668295
Holder, Acrylic with Velcro 442679
Kit, Quad-Ring 669229
Label, Sample Rack ID #1 - #500 471891

A94067AC 8-1
 DxC System Parts List
Introduction

Table 8.1 DxC 600/800 Parts List (Continued)

Item Description Part Number

Label, Sample Rack ID #501 - #999 471892
Mixer Paddle 758383
No Foam 1 L 469110
No Foam Container Cap Wrench A42692
Penlight 450893
Printer Paper 963827
Rack Assembly, 13 x 100 Blue (package of 10) 471919
Rack Assembly, 13 x 100 Brown (package of 10) 471922
Rack Assembly, 13 x 100 Gray (package of 10) 473491
Rack Assembly, 13 x 100 Green (package of 10) 471923
Rack Assembly, 13 x 100 Purple (package of 10) 471924
Rack Assembly, 13 x 75 Blue (package of 10) 471918
Rack Assembly, 13 x 75 Gray (package of 10) A25337
Rack Assembly, 13 x 75 Green (package of 10) 988807
Rack Assembly, 13 x 75 Purple (package of 10) A25339
Rack Assembly, 16 x 100 Blue (package of 10) 471921
Rack Assembly, 16 x 100 Gray (package of 10) 473492
Rack Assembly, 16 x 100 Purple (package of 10) 474463
Rack Assembly, 16 x 75 Blue (package of 10) 471920
Rack Holder, Acrylic A08735
Reagent Probe A15931
Reagent Syringe, 500 µL, complete assembly 474172
Sample Probe Assembly (package) 389375
Sample Rack Assembly, Sarstedt S-Monovette 15 x 75 mm A18642
Amber/Purple (package of 10)
Screws, Captive, Wash Station Cover 466135
Stir Bar, Gray (ALBm, CREm, PHOSm, TPm) 471502
Stir Bar, Orange (GLUCm or BUNm) 472687
Stirrer Removal Tool 389476
Tip Assembly, Ca Electrode 467769
Tip Assembly, Chloride Electrode A10867
Tip Assembly, K Electrode 669117
Tray, Acrylic Specimen (for calibrators/controls) A08736
Wash Concentrate 445865

8-2 A94067AC
 DxC System Parts List
Introduction 8

Table 8.1 DxC 600/800 Parts List (Continued)

Item Description Part Number

Wash Station: Wash/Vac Probe 758493
Vac Probe 758498
Wiper, Vac, Probe Holder (package of 12) 759927

Table 8.2 CTA Parts List

Item Description Part Number

Alignment Tool, CTA Pick & Place A21231
Auto-Gloss (1 x 500 mL) 657197
Collet, Pick & Place 388668
CTA Aliquot Probe A29995
CTA Aliquot Probe (blue label) -for use with Wash Buffer II A43202
CTA Piercer Probe Assembly, Sample (package) 388203
CTA Waste Bag & Insert (package of 10) 389837
Reaction /Aliquot Vessels (16 x 98 vessels) 81901
Syringe, 2.5 mL for Hamilton Syringe Drives A16896
Syringe, 2.5 mL for Tecan Syringe Drives B00335
System Check Solution (6 bottles, 4 mL each) 81910
Wash Buffer II (4 x 1.9 L) A16792

Table 8.3 UCTA Parts List

Item Description Part Number

Alignment Tool, UCTA Pick & Place A21231
Alignment Tool, (metal - Shuttle Rack) A36887
Alignment Tool B, (black - Probe Wash) A50908
Auto-Gloss (1 x 500 mL) 657197
Auto-Gloss Cap Assembly 475876
Collet, Pick & Place 388668
Compact Flash Card, UCTA Boot A54307
Label (No Cap) A52659
Label, Sample Container Type A51301
Piercer Probe Assembly A48263
Syringe, 2.5 mL for Hamilton Syringe Drives A16896
Syringe, 2.5 mL for Tecan Syringe Drives B00335
System Check Solution (6 bottles, 4 mL each) 81910
Tubing Set, Peristaltic Pump A29657

A94067AC 8-3
 DxC System Parts List
Introduction

Table 8.3 UCTA Parts List (Continued)

Item Description Part Number

UCTA Probe Cleaner Tube (flushing kit for UCTA aliquot probes) A53944
UCTA Aliquot Probe Assembly A49922
Wash Buffer II (1 x 10 L) A16793
Wash Buffer Box Neck Support A43570

Table 8.4 Access 2 Parts List

Item Description Part Number

Aspirate Probe Cleaning Brushes (package of 10) 973001
Aspirate Probe Cleaning Kit 80769
Aspirate Probe, Stainless Steel Universal 8409B
Aspirate Probes (Access 2) 8409B
Automation Rack (package of 6) 389836
Automation Rack Bar Code Label (#1900 - #1999) 389140
AV Waste Bag (package of 20) 81904
Citranox (1 gallon) 81912
Contrad 70, 1 L 81911
Reaction /Aliquot Vessels (16 x 98 vessels) 81901
Sample Tray, Barcode Label Kit 973052
System Check Solution (6 bottles, 4 mL each) 81910
Wash Buffer (4 x 1.9 L) 81907
Wash Buffer II (4 x 1.9 L) A16792

Table 8.5 DxI Parts List

Item Description Part Number

Aspirate Probe (Probes 2 and 3) 128193
Aspirate Probe Assembly (Probe 1) 128213
Aspirate Probe Cleaning Brush (package of 10) 386190
Aspirate Probe Cleaning Kit 386191
Citranox (1 gallon) 81912
Contrad 70 (1 L) 81911
Dispense Probe Assembly (Probe 1 or 3) 128201
Dispense Probe Assembly (Probe 2) 128421
Duck Bill Check Valve (white) (package of 10) A32775
Liquid Waste Bottle, UniCel DxI 800 129071
Pipettor, 3-inch probe 106071

8-4 A94067AC
 DxC System Parts List
Introduction 8

Table 8.5 DxI Parts List (Continued)

Item Description Part Number

Reaction Vessels (RVs), UniCel DxI (10 bags of 1,000) 386167
Sample Diluent A 81908
Sample Probe 124641
Solid Waste Bags, UniCel DxI (box of 20) 973157
Substrate (4 x 130 mL) 81906
Swab applicators, fiber-free polyester (100) 104838
System Check Solution (6 bottles, 4 mL each) 81910
Tape, Backup, 40 Gb A38447
Tape, Cleaning Cartridge A38444
Wash Buffer II, UniCel DxI (1 x 10 L) A16793

A94067AC 8-5
 DxC System Parts List
Introduction

8-6 A94067AC
 Index

Numerics Defining a Gray Zone, 3-44

1-Blade Thick/Narrow CTS button, 3-64 Defining Racks, 3-62
Defining Racks for Small Volume Samples, 3-63
Defining Sample Containers, 3-63, 3-70, 3-71
A Defining Sample ContainersFlexible reserve
Alarm/Annunciator volume, 3-72
See Status Alarm/Annunciator Defining/Editing Password Setup, 3-89
Auto ORDAC, 3-3 Demographics, 3-14
Auto serum index, 3-4 DxC Only sample containers, 3-67
DxI Only sample containers, 3-69
DxI Reserve Volumes, 3-71
B
Bar Code
Setting Parameters, 3-58 F
Bar code reading system Flexible reserve volume, 3-71
Default bar codes, 3-59
H
C HbA1c rack setup, 3-70, 3-73
Calculating Minimum Sample Volumes, 3-74 HbA1c racks, 3-73
Cap Piercer, 3-64 HbA1c2 racks, 3-73
Chemistry print name, defining, 3-7 Host Communications, 3-76
Chemistry update, 3-86 Host Communications Parameters, 3-80
Chemistry, configuring, 3-6
Deleting a chemistry, 3-8
Inserting a chemistry, 3-8
I
Configuration, system, 3-85 Immediate reporting, 3-15
Creatinine clearance results Immunoassay acronyms, 3-46
Calculation, 3-49, 3-52 Integrated Workstation Sample
Critical ranges, 3-38 Containers, 3-64
CTS Interleaved 2 of 5
1-Blade Thick/Narrow CTS option Bar code parameter, 3-59
Enable/disable, 3-62
K
D Keyboard, 3-83
Database version, 3-55
Date/time setup, 3-9
Default panel, 3-18, 3-19

Index-1
 Index

L Service
Language/keyboard, selection, 3-83 Monitor, 3-76
See also Metering Manual (PN 967259)
Setup, 3-85
M Setup
Math functions, 3-48 Screens, 3-2
minimum sample volumes, 3-74 Shared sample containers, 3-65
Software version, 3-55
Special calculations, 3-46
O Defining, 3-47
ORDAC Predefined, 3-46
Auto ORDAC, 3-3 Special Calculations Definition, 3-46
Status
Alarm/Annunciator, 3-86
P System configuration, 3-85
Panels, 3-16–3-19
Default, 3-19
Defining, 3-16 T
Editing, 3-17 Timed urine results
Password security Calculation, 3-52
Setup, 3-88–3-91 Constants and factors, 3-49
Patient results
Critical results rerun, 3-15, 3-38
Reporting to printer, 3-15 U
Printers, 3-84 UCTA sample containers, 3-67
Update, 3-86
See Chemistry update
R User defined reagents
Ranges Configuring, 3-6
Reportable, 3-34–3-37 Inserting, 3-8
reference range default, 3-40
Replicates, 3-20
Restoring defaults, 3-20 V
Setting replicate assays, 3-20 Version Information, 3-55
Reports, 3-21
Control report format, 3-23
Defining the header, 3-22
Patient report format, 3-22
Reserved Racks (Integrated Workstations), 3-63

S
Sample
Comments
Defining, 3-45
Replicates, 3-20
Type
Default, 3-9
Serum index
Auto ORDAC, 3-3

Index-2
 Related Documents
Synchron Clinical Systems
Chemistry Information Sheets and
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• Contain specific chemistry information for
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