www.siemens.

com/somatom-scope

SOMATOM Scope

International version. Not for distribution in the US. Answers for life.
“Focus on the essence”
VS. “Compromise on what matters”
Second best is not an option.
 Scan to
learn more about
SOMATOM Scope.

www.siemens.com/somatom-scope
Benefits 06
Focus on clinical excellence 08
Focus on cost efficiency 10
Boost your scanner with syngo.via Element CT 12

Clinical images 15

Core technologies 30
UFC and IRIS 32
Fully Assisting Scanner Technologies 34
eCockpit 36

Service offerings 38

International version. Not for distribution in the US.

3
4
SOMATOM Scope

“Focus on the essence” VS. “Compromise on what matters”

Second best is not an option.
Healthcare facilities around the globe are under major pressure to change. They face the
challenge of extending high-quality, affordable care to as many people as possible – in the age
of shrinking budgets. To succeed, they must improve their financial performance. By doing more
with less.
The key to mastering this new environment is knowing what really matters: the patients you
see every day. To effectively meet their requirements, you need to deliver full clinical capabilities
without cutting corners when it comes to performance. But how can you achieve this while
keeping costs in check?
SOMATOM Scope provides an answer – by focusing on the essence of CT. This cost-efficient
scanner delivers outstanding image quality, at the right dose. Highly reliable and easy to use,
it saves you time and effort throughout your daily routine. Moreover, a flexible service model
helps keep overheads under control, safeguarding your facility’s long-term competitiveness.

5
Benefits
 Focus on clinical excellence
Increase your clinical capabilities with a scanner that supports
daily routine while striking the perfect balance between the
right dose and excellent image quality for all patients*.

Image quality matters

*CT clinical routine for mid-sized Image quality is essential for accurate Thanks to the SureViewTM reconstruction Even in the most challenging cases,
and small healthcare facilities. diagnosis. SOMATOM Scope delivers crystal- algorithm, SOMATOM Scope can produce SOMATOM Scope produces excellent image
clear images across a wide range of clinical first-rate images even at higher scan speeds. quality. Adaptive Signal Boost amplifies low
applications. At the core of this innovative This feature provides that the scanner signals when high attenuation is present –
CT is a 24-row adaptive detector array that selects the right pitch value for the defined such as when imaging obese patients or
collects 16 slices of data simultaneously, coverage and scan time, while retaining patients with metal implants. This reduces
with sub-millimeter isotropic accuracy. slice thickness and image integrity. This can streak artifacts, ensuring correct HU values
Featuring the high-performance UFCTM be particularly valuable for performing are maintained without compromising on
(Ultra Fast Ceramics) detector material, it submillimeter lung scans without reducing spatial resolution. By analyzing signal
delivers bright, crisp images. Moreover, axial image quality. Plus, Siemens’ break- quality and integrating information from
proven Siemens tube technology enables through Iterative Reconstruction in Image neighboring detector elements into areas
small focal spot sizes for greater detail, and Space (IRIS) accelerates reconstruction with low signals, it can reduce image noise
enhances results on the x-y plane resolution while reducing image noise by up to 25%. by up to 50%*.
with Flying Focal Spot technology.

8
“We’ve been able
to reduce the dosage
by up to 40%** while
maintaining high
levels of quality and
diagnostic confidence”.
José Venâncio, MD, Head Radiologist Portuguese Institute
of Oncology Lisbon, Francisco Gentil (IPOLFG), Portugal

Right dose matters Daily routine matters

Maximizing patient safety means Each SOMATOM Scope scanner includes the preparation by automatically applying the *Data on file.
minimizing dose, in particular for sensitive syngo Scope one console: a workplace correct ranges, and FAST Spine delivers ** Follow-up studies. Compared
with previous 16-slice CT scanner.
groups such as children or people requiring solution combining powerful hardware with complex vertebrae reconstructions in just
multiple follow-up scans. To this end, a complete clinical application suite. The 30 seconds. Further applications include for
SOMATOM Scope includes a comprehensive intuitive, easy-to-use software provides example syngo.CT Neuro DSA for fast and
package of Combined Applications to radiology staff with all the tools they need to easy neurovascular evaluation and syngo CT
Reduce Exposure (CARE). It enables patients support their daily routine. WorkStream4DTM, Oncology for advanced diagnostic oncology,
receive the right dose for their imaging for example, enables faster access to staging, and follow-up. In addition,
requirements. For example, CARE Dose4D diagnostic MPRs, and vessel analysis with SOMATOM Scope includes special
delivers fully automated, organ-sensitive Automated Bone Removal assists in functionality for emergency procedures, and
real-time dose modulation – for reductions angiography CT workflows. Integrated Fully a number of features for CT-guided
of up to 68%. And CARE Filter, a bowtie Assisting Scanner Technologies (FAST) interventions – such as an in-room joystick
filter installed at the tube collimator, further expedite time-consuming processes: FAST and the CARE Vision CT mode for minimizing
optimizes X-ray exposure. Planning accelerates manual scan dose for staff and patients.

9
 Focus on cost efficiency
Improve your financial performance with innovative service
benefits, a small footprint for optimum use of space, and
features that help lower your TCO by up to 35%.

Low operating cost matters

In an increasingly competitive healthcare eMode automatically provides the optimum SOMATOM Scope was designed to lower
environment, the pressure to cut costs has balance between dose, efficiency and image costs by minimizing overall energy
never been higher. This is where SOMATOM quality – supporting cost-effective operation consumption. The scanner has low power
Scope adds tangible value – with the and further extending the scanner’s requirements, and includes numerous
unique eCockpit suite. It comprises three lifespan. And eSleep minimizes electricity innovative energy-saving features. In
innovative features designed to support consumption while the scanner is not in addition, thanks to its low heat output, less
highly economic scanner usage and reduce use, for example at night, keeping running air conditioning is needed. All this adds up
overhead costs. The benefits begin as costs in check. Together, these three to up to 65%* energy savings compared to
soon as the scanner is turned on after an features can significantly reduce total cost previous-generation scanners. This is ideal
extended period of non-use with eStart. of ownership (TCO) and help extend the for lean budgets – and for a greener planet.
It gradually warms up the tube reducing scanner’s lifespan.
wear and tear associated with cold starts.

10
“SOMATOM Scope
helped us providing
high-quality care
while lowering
operating costs.”
Prasanna Vignesh, MD, Medical Director and
Chief Radiologist, Aarthi Scans, India

Small footprint matters Investment protection matters

With space at a premium in cities and Every day, you strive to offer best-possible Siemens’ large team of well-trained *Data on file.
megacities around the globe, every square healthcare while making the most of your customer service engineers is dedicated to
meter counts. With a small footprint of just budget. Siemens supports this goal: increasing reliability and maximizing uptime
8 m², SOMATOM Scope fits into virtually wherever you are, with unprecedented of customers’ equipment by taking a
every room. It is lightweight, needs no flexibility. Performance plans specially systematic approach supported by service
additional support, and has low power designed for SOMATOM Scope allow technology. Siemens Remote Service (SRS)
requirements, making installation quick customers to combine modules and is a new dimension of system support. It
and easy. And with less space required for options in line with their facility’s specific proactively monitors the scanner, allowing
the scanner, more room is available for requirements. These plans provide easy error identification and efficient
additional beds and equipment – so your continuous support for the scanner, remote repair. This cuts down on the
facility can care for more patients. including the X-ray tube, ensuring fewer number of on-site visits and drives
interruptions for preventative maintenance. down costs.

11
 Boost your scanner
with syngo.via Element CT
The convenient and flexible workplace expands your clinical
capabilities and increases your process efficiency by optimizing
scanning workflows in a wide range of clinical fields.

Advanced image processing Higher patient throughput More confident diagnoses

syngo.via Element CT is a convenient and The user-friendly syngo.via Element CT Thanks to advanced image processing and
flexible CT workplace for fast preparation takes your clinical workflows to the next state-of-the-art tools for a wide range of
and accurate evaluation of CT image data level. It allows you to create an all-in-one clinical fields, radiologists can complete
scaled to the needs of small and mid-sized environment for image acquisition and readings with ease and confidence – even
facilities. Designed to complement diagnostics: with the radiologist and for complex CT studies. What’s more,
SOMATOM Scope, it streamlines image technologist working side-by-side, in the syngo.via Element CT supports well-
preparation with features such as same room. This not only eliminates the informed follow-up readings by searching
automated pre-processing and pre-fetching need for a reading room, but also improves all connected archives (PACS) for previous
of prior examinations, and provides communication – leading to higher-quality exams and reports, placing a complete
advanced image processing and powerful images and greater throughput. imaging history right at radiologists’
clinical applications tailored to your fingertips.
specialty.

12
 syngo.CT Bone Reading –
Fast rib and spine assessment
suitable for a wide range of
trauma cases (left).

Rapid Results Technology –

Standardized, automated image
creation for more reproducible
results and greater efficiency
(right).

Choice of clinical applications Bone Reading Rapid Results Technology

syngo.via Element CT gives you the choice syngo.CT Bone Reading enhances the Rapid Results Technology enables you to
of specialized clinical CT applications visualization of bones in CT data sets for automatically visualize general vessels in
spanning the entire medical spectrum, more rapid diagnoses. All ribs and vertebrae various types and orientations. It allows you
including cardiology, neurology, oncology, are displayed spread out in one plane, to tailor your protocols to your daily work –
and functional CT. Even better, the selection labeled and numbered for time-efficient and to pause their execution at any time to
includes the latest and most exciting reporting of potential lesion locations. provide tips to colleagues. This is especially
innovations such as Bone Reading, and Moreover, interactive functionality enables useful for training your team and ensuring a
Rapid Results Technology. This provides a you to scroll and rotate images for efficient consistently high quality of care. Moreover,
perfect fit for your facility’s specialty and assessment of the complete anatomy – and it makes procedures standardized, reproduc-
case mix. the supplemental second-reader computer- ible and automated – saving a significant
aided detection (CAD) helps identify amount of time in clinical routine.
suspicious lesions of the spine.

13
Clinical images
 collimation:
16 x 0.6 mm
scan time:
23.8 s
scan length:
342 mm
rotation time:
1 s
tube settings:
130 kV, 26 mAs
CTDIvol:
3 mGy
DLP:
110.6 mGy cm
effective dose:
1.55 mSv
scanned with:

eMode

Suspected multiple metastasis

in the lungs – Clear
visualization of detailed tumor
contours. SureView
reconstruction algorithm
automatically selected the right
pitch for the defined coverage
and scan time needed for
this scan.

Courtesy of Instituto Português de Oncologia de Lisboa Francisco Gentil, Portugal

16
 collimation:
16 x 0.6 mm
scan time:
19.5 s
scan length:
312 mm
rotation time:
0.6 s
tube settings:
130 kV, 42 mAs
CTDIvol:
4.81 mGy
DLP:
158.2 mGy cm
effective dose:
2.21 mSv
scanned with:

eMode

Multiple pulmonary nodules –

Detailed images. Excellent
spatial resolution enables
perfect detection of pulmonary
nodules in both lungs. syngo
CT Oncology will allow their
fast evaluation, volumetric
assessment, and comprehensive
reporting.

Courtesy of Instituto Português de Oncologia de Lisboa Francisco Gentil, Portugal

17
 collimation:
16 x 1.2 mm
scan time:
36 s
scan length:
661 mm
rotation time:
1 s
tube settings:
130 kV, 150 mAs
CTDIvol:
15.4 mGy
DLP:
1,068.8 mGy cm
effective dose:
15.7 mSv
scanned with:

eMode

Obese patient with Hodgkin

lymphoma – Optimized image
quality in a patient with BMI
43 kg/m². Adaptive Signal Boost
technology amplified low signals
in image areas with high
attenuation.

Courtesy of Instituto Português de Oncologia de Lisboa Francisco Gentil, Portugal

18
 collimation:
16 x 0.6 mm
scan time:
20.7 s
scan length:
661 mm
rotation time:
0.6 s
tube settings:
130 kV, 63 mAs
CTDIvol:
6.46 mGy
DLP:
451.5 mGy cm
effective dose:
6.7 mSv
scanned with:

eMode

Bladder cancer with

thrombosis in the iliac veins –
Excellent image quality even for
large volume coverage: This
patient was imaged using CARE
Dose4D and IRIS, and dose
was reduced to only 20% of
the European Commission’s
recommendations*.

*Compared with the European

Commission’s recommendations
(European Guidelines on Quality
Criteria for Computed Tomography).
Courtesy of Instituto Português de Oncologia de Lisboa Francisco Gentil, Portugal

19
 collimation:
2 x 5 mm
scan time:
54 s
scan length:
145 mm
rotation time:
2 s
tube settings:
130 kV, 280 mAs
CTDIvol:
53.42 mGy
DLP:
801.36 mGy cm
effective dose:
2.48 mSv
scanned with:

eMode

Cerebral ischemic stroke –

Artifact-free images. The
Posterior Fossa Optimization
filter delivers reduced beam-
hardening artifacts in the
base of the skull.

Courtesy of Aarthi Scans – Chennai, India

20
 collimation:
4 x 0.6 mm
scan time:
29 s
scan length:
49.2 mm
rotation time:
1 s
tube settings:
110 kV, 188 mAs
CTDIvol:
34.75 mGy
DLP:
188.72 mGy cm
effective dose:
0.75 mSv
scanned with:

eMode

Schwannoma of the left

optical nerve – Detailed images.
Fine collimation of up to 0.6 mm
enables the clear visualization
of a hyperdense tumor behind
the left eyeball wrapping around
the optical nerve in this pediatric
patient.

Courtesy of Instituto Português de Oncologia de Lisboa Francisco Gentil, Portugal

21
 collimation:
16 x 0.6 mm
scan time:
18 s
scan length:
324 mm
rotation time:
0.8 s
tube settings:
110 kV, 96 mAs
CTDIvol:
2 x 15.22  mGy
DLP:
2 x 564 mGy cm
effective dose:
3.48 mSv
scanned with:

eMode

Left internal carotid artrey

occlusion – Correct and speedy
diagnosis. Automated Neuro
Digital Subtraction technique
delivers detailed CTA images
free of bone for improved
visualization.

Courtesy of Aarthi Scans – Chennai, India

22
 collimation:
16 x 0.6 mm
scan time:
11.5 s
scan length:
165 mm
rotation time:
1 s
tube settings:
110 kV, 80 mAs
CTDIvol:
2 x 12.68 mGy
DLP:
2 x 240.9 mGy cm
effective dose:
0.5 mSv
scanned with:

eMode

Cerebral aneurysm and AVM –

Ready to read images.
CT angiographic images
enhance diagnostic confidence
of vascular malformation.

Courtesy of Welwitchia Hsp. Walvis Bay/Erongo, Namibia

23
 collimation:
16 x 0.6 mm
scan time:
26 s
scan length:
407 mm
rotation time:
0.8 s
tube settings:
130 kV, 52 mAs
CTDIvol:
5.68 mGy
DLP:
243.3 mGy cm
effective dose:
3.7 mSv
scanned with:

eMode

Abdominal and pelvic CT

angiography – Fine vascular
details. Excellent spatial
resolution enabled the sharp
delineation of small vessels.

Courtesy of TCM hospital, Anhui, P.R. China

24
 collimation:
16 x 0.6 mm
scan time:
18 s
scan length:
314 mm
rotation time:
0.6 s
tube settings:
130 kV, 95 mAs
CTDIvol:
10.74 mGy
DLP:
357.3 mGy cm
effective dose:
5 mSv
scanned with:

eMode

Severe stenosis in the

superior vena cava and the
right subclavian vein –
Perfectly timed angiogram.
Combination of fast rotation
speed and bolus tracking
functionality allowed this
stenosis to be clearly diagnosed.

Courtesy of Instituto Português de Oncologia de Lisboa Francisco Gentil, Portugal

25
 collimation:
16 x 1.2 mm
scan time:
35 s
scan length:
1258 mm
rotation time:
0.8 s
tube settings:
110 kV, 48 mAs
CTDIvol:
3.14 mGy
DLP:
410 mGy cm
effective dose:
2.3 mSv
scanned with:

eMode

Multiple vascular stenoses and

occlusion in a Runoff CTA –
Detailed images. High spatial
resolution enabled the sharp
delineation of all structures and
the visualization of multiple
stenosis.

Courtesy of Aarthi Scans – Chennai, India

26
 collimation:
16 x 1.2 mm
scan time:
35 s
scan length:
1258 mm
rotation time:
0.8 s
tube settings:
110 kV, 48 mAs
CTDIvol:
3.14 mGy
DLP:
410 mGy cm
effective dose:
2.3 mSv
scanned with:

eMode

Bilateral iliac stenoses directly

below the bifurcation –
High scan speed. High pitch
values enable the clear
visualization of long-range
vascular structures with
homogenous contrast from
the aorta to the foot.

Courtesy of Aarthi Scans – Chennai, India

27
 collimation:
16 x 0.6 mm
scan time:
33 s
scan length:
256.8 mm
rotation time:
1 s
tube settings:
130 kV, 71 mAs
CTDIvol:
7.7 mGy
DLP:
209.34 mGy cm
effective dose:
0.17 mSv
scanned with:

eMode

Fracture of the right external

femoral condyle –
High-resolution bone imaging.
small focal spots, enabled by
SOMATOM Scope tube
technology, made it possible to
display the smallest bone
structures.

Courtesy of Aarthi Scans – Chennai, India

28
 collimation:
16 x 0.6 mm
scan time:
50 s
scan length:
705.2 mm
rotation time:
1 s
tube settings:
130 kV, 80 mAs
CTDIvol:
8.7 mGy
DLP:
624.5 mGy cm
effective dose:
0.5 mSv
scanned with:

eMode

Metal fixation of bilateral

femora, left hip and knee –
Adaptive Signal Boost
technology amplified low
signals in image areas where
high attenuation is present
due to the metal implant.

Courtesy of Aarthi Scans – Chennai, India

29
Core technologies
 UFC and IRIS
UFC and IRIS deliver crisp, detailed images at low dose –
quickly and efficiently for better patient outcome.

UFC – leading-edge detector material

UFC provides efficient Using Siemens’ proprietary Ultra Fast After one millisecond – the typical duration
conversion of X-ray energy X-rays Ceramics (UFC), SOMATOM Scope provides of a projection – no significant signal may
into visible light excellent image detail even at low radiation be left. UFC’s signal drops extremely quickly
doses. This industry-leading material* – also after exposure, with only 0.01% remaining
used in our top-of-the-line scanners – after the projection.This prevents blurring,
achieves exceptional overall efficiency delivering crystal-clear images even for the
thanks to high X-ray absorption combined most dose-sensitive patient groups.
Conventional UFC detector with extremely effective conversion of X-ray SOMATOM Scope features the latest version
detector material material energy into visible light, reducing noise in of UFC, which has been continuously
the images. In addition to absorption, the improved over the last years.
Light output Light output decay constant and the afterglow of the
detector material are crucial in CT.

32
 Reconstruction

Master
Conventional detector UFC recon
material

Long decay times and afterglow can lead to a cancellation of fine In a series of iterative steps,
structures. Only optimized detector material such as UFC offers high IRIS identifies and reduces noise
image detail in combination with high-dose efficiency. while retaining sharpness by
comparing each new image to
Image noise reduction the raw data.

IRIS – efficient iterative reconstruction

Siemens’ proprietary Iterative benefit to children and patients requiring image noise without compromising *Based on the number of installed
Reconstruction in Image Space (IRIS) multiple scans. In addition, IRIS can improve sharpness by comparing it to the master systems using UFC.

delivers the same image noise reduction as image quality for obese patients, as it image – eliminating the need for time-
raw-data-model-based iterative reduces the image noise caused by consuming repeated forward and back
reconstruction, but in a fraction of the time attenuation – boosting diagnostic projections, and expediting the scanning
– as the raw data is reconstructed only confidence and efficiency. IRIS uses raw process. IRIS also helps maximize patient
once. This innovative technology is ideal for data to generate a high-resolution master throughput without sacrificing dose
cost-effective scanners: it significantly image, which includes all information reduction and image quality. The tube’s
enhances spatial resolution while lowering contained in the original, but at the cost of heat storage capacity is utilized at a slower
image noise by up to 25%, enabling further significant noise. A series of iterative pace, reducing cooling times and allowing
dose reductions across a wide range of corrections is then applied to “clean up” the more patients to be scanned within the
clinical applications. This is of particular image, identifying and efficiently reducing same time window.

33
 Fully Assisting Scanner Technologies
Optimize your process efficiency and improve patient outcome with
comprehensive software solutions that make processes faster and
more intuitive. For better results, safer scans, and more time to take
care of your patients.

Fully Assisting Scanner Technologies

FAST Planning expedites Protocol Efficient workflows are key in today’s rescanning due to user error. This translates
Head
scan preparation with
Neck
medical facilities. This is why SOMATOM into improved workflows and optimized
anatomic protocols. Thorax Scope is equipped with Fully Assisting resource utilization – and greater
Chest Scanner Technologies (FAST) that optimize profitability. What’s more, it decreases wait
Lung
Cardiac
the entire imaging process – from planning times for appointments, driving patient
Abdomen to reading. These leading-edge technologies satisfaction.
Pelvis make complex processes faster and more
Spine
intuitive, increasing productivity and freeing
medical professionals to spend more time
with their patients. In addition, FAST’s
automatic settings boost reliability and
reproducibility, reducing the risk of

34
 FAST Planning detects the lung
based on anatomical landmarks
and automatically sets the scan
range (left).

FAST Spine automatically

identifies and labels the
vertebrae in the whole spine,
e.g. for thoracic vertebrae (right).

FAST Planning FAST 3D Align FAST Spine

Streamlining scan preparation is a vital Even in challenging situations, such as FAST Spine helps streamline another highly *Data on file.
factor for reducing examination time. working with uncooperative patients, in time-intensive task: the preparation of
FAST Planning automatically detects pediatrics or in trauma, you need to deliver anatomically aligned spine reconstructions.
anatomic regions of interest (ROI) and sets timely clear clinical findings. FAST 3D Align The software detects and labels vertebrae
the scan parameters accordingly. This automatically corrects misalignment of within a predetermined scan area, and
makes CT scan set-up simple and intuitive, anatomic structures and aligns them to fit calculates their position for anatomically
even for less experienced technicians. In the selected reconstruction plane – for correct image reconstruction. This delivers
addition, FAST Planning helps increase highly automated workflows. Moreover, it a complete spine reconstruction in just
patient safety. The automatic parameter allows for side-by-side comparisons and 30 seconds*, while reducing the risk of misla-
setting enables precise organ coverage adjusts the recon field of view selection. beling associated with manual preparation.
without overscanning, and limits the need This eliminates manual steps and repeat
for rescans due to incorrect positioning. reconstructions, saving effort, by delivering
ready-to-read data.

35
 eCockpit
The eCockpit suite improves your financial performance,
extending the scanner’s lifespan while keeping operating
costs in check.

eCockpit
The unique eCockpit features The unique eCockpit suite, standard on all
eStart, eMode and eSleep. SOMATOM Scope scanners, enables more
cost-efficient operation. The entire working
eSleep
day of a CT system was taken into consider-
eStart ation, from start-up to scanning to scan
breaks. The features eStart, eMode and
eSleep extend the scanner’s lifespan by
preventing unnecessary wear and tear, and
reduce overhead costs by minimizing energy
eMode
consumption. And thanks to a high degree
of automation, the features can be easily
integrated into everyday workflows.

36
 Tube
temperature

ease Efficiency

Scanning
temperature
Critical temperature incr

eStart (left) gradually warms up

eMode
the tube over a longer period of
time, extending its lifespan.
Image
Without eStart Dose
quality eMode (right) fine-tunes the
scan for optimum efficiency,
eStart Time image quality, and dose.

eStart eMode eSleep

The pioneering eStart feature gently The easy-to-use eMode enables effective eSleep minimizes electricity consumption
warms up the tube after extended periods and patient-friendly operation by striking while the scanner is not in use, keeping
of non-use, more frequent in smaller the right balance between dose, image operating costs in check. SOMATOM Scope
hospitals. This reduces deterioration quality, and efficiency. Once the user has automatically enters eSleep mode following
associated with cold starts, extending the prepared a scan protocol and entered all extended periods of non-use, such as at
tube’s lifespan. For urgent cases, for required information, eMode analyzes the night or during staff lunch breaks. What’s
example in traumatology, it is of course parameters in real time and instantly more, the system rapidly returns to scan-
possible to start the scan without eStart – fine-tunes the scan. This enables that the ready mode when needed, allowing user to
saving time where it counts. system is not operated at peak or system resume their normal routines in no time.
limit values, reducing wear and tear of
all moveable parts while maximizing
image quality.

37
 Service offerings
A range of innovative service offerings to help you drive
quality and cost efficiency.

Customer Services Siemens Performance Plans Keeping you on track for success
Customer Services efficiently delivers high Service and maintenance are crucial for Siemens Remote Service (SRS) provides an
quality care anytime, anywhere – around preventing unscheduled downtime. efficient, comprehensive infrastructure for
the globe. This enables customers to Siemens Performance Plans are designed the complete spectrum of equipment-
provide high-quality healthcare today and to streamline operations and improve related remote services. Services that used
tomorrow, and to get the most out of their workflows – with predictable costs, lower to require on-site visits are now available via
investment. Customer Services delivers risks, and increased efficiency. Tailored data transfer, e.g. Siemens Guardian
smart, sustainable investment protection packages are available for SOMATOM Scope, ProgramTM, including simple error identifi-
and predictable total cost of ownership offering scalability for preventive cation and immediate remote repair. And
(TCO). Additionally, custom-tailored service maintenance events and providing that’s not all: by proactively monitoring
offerings are available for specific needs, continous support for your scanner to your systems, we can detect parameter
including consulting programs, allowing reduce running costs – including for the deviations before problems occur. These
you to broaden your capabilities and X-ray tube. features are just the foundations of a new
increase profitability. dimension of system support.

38
 Flexible preventive maintenance

Easy tube coverage

Innovative service offerings

Conventional scanner Service Benefits
significantly reduce overall costs
SOMATOM Scope while increasing uptime.
Uptime Costs

Service benefits* with eRatio Innovative service offerings Education and training
With a Siemens service contract customers The FAST ContactTM feature is the easiest Knowledge is the key to success. With the *Service benefits are subject to
can receive additional service benefits. way to contact our Customer Care Center for extensive Siemens portfolio of education country-specific offerings.
Please contact your local Siemens
The system is analyzed every 12 months to technical and clinical applications support. and training programs, healthcare representative to find out more.
determine the eRatio usage: if eMode and It also tracks and archives issues reported to practitioners can deepen their knowledge
eStart were used for at least 80% of all Siemens via this feature – directly from the and clinical expertise. The portfolio offers
scans, customers are entitled to select one scanner console. What’s more, Utilization a wide range of choices:
of the valuable service benefits. Users can Management monitors scanner usage 24/7,
reap significant rewards from this option – tracking and summarizing every scan in a • Individual on-site training
subject to country-specific offerings – report. This provides exact information • Classroom training
and leverage the efficiency potential of detailing CT performance indicators such as • Web-based training
their scanners. system utilization and dose information, • Fellowships
plus usage statistics. • Remote assistance

39
On account of certain regional limitations of sales Note: Any technical data contained in this document
rights and service availability, we cannot guarantee may vary within defined tolerances. Original images
that all products included in this brochure are available always lose a certain amount of detail when
through the Siemens sales organization worldwide. reproduced.
Availability and packaging may vary by country and are
The products/features (here mentioned) are not
subject to change without prior notice. Some/all of the
commercially available in all countries. Due to
features and products described herein may not be
regulatory reasons their future availability cannot be
available in the United States.
guaranteed. Please contact your local Siemens
The information in this document contains general organization for further details.
technical descriptions of specifications and options as
well as standard and optional features which do not
always have to be present in individual cases.
Siemens reserves the right to modify the design,
packaging, specifications, and options described herein
without prior notice. Please contact your local Siemens
sales representative for the most current information.

Global Business Unit

Siemens AG
Medical Solutions
Computed Tomography & Radiation Oncology
Siemensstraße 1
DE-91301 Forchheim
Germany
Phone: +49 9191 18 0
Fax: +49 9191 18 9998

Global Siemens Headquarters Global Siemens Healthcare Headquarters Legal Manufacturer

Siemens AG Siemens AG Siemens Shanghai
Wittelsbacherplatz 2 Healthcare Medical Equipment Ltd.
80333 Muenchen Henkestraße 127 278 Zhou Zhu Road
Germany 91052 Erlangen Shanghai 201318
Phone: +49 9131 84 0 P.R. China
Germany

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