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All-In-One Camera User's Manual

This document provides an overview and user manual for Dahua's All-in-one Enforcement Camera. It describes the camera's features such as high definition imaging and infrared fill light. The document outlines the camera's structure, including components like the rear panel, side panel, and front panel. It also provides safety instructions and maintenance requirements for properly operating the camera.

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Huy Pham
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© © All Rights Reserved
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0% found this document useful (0 votes)
193 views33 pages

All-In-One Camera User's Manual

This document provides an overview and user manual for Dahua's All-in-one Enforcement Camera. It describes the camera's features such as high definition imaging and infrared fill light. The document outlines the camera's structure, including components like the rear panel, side panel, and front panel. It also provides safety instructions and maintenance requirements for properly operating the camera.

Uploaded by

Huy Pham
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Dahua All-in-one Enforcement Camera

User's Manual

V1.0.0
V1.0.0

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.


Foreword

General

This User's Manual (hereinafter referred to as "the Manual") introduces the structure,
installation, system networking, access, and quick configuration method of all-in-one
enforcement camera (hereinafter referred to as "the Camera").

Models

All-in-one Camera Corresponding HD Camera Pixel


DHI-ITC952-RU2D-IRL7 DHI-ITC952-RF2D-IRL7
9 MP
DHI-ITC952-RU2D-IRL8 DHI-ITC952-RF2D-IRL8

DHI-ITC352-RU2D-IRL7 DHI-ITC352-RF2D-IRL7
3 MP
DHI-ITC352-RU2D-IRL8 DHI-ITC352-RF2D-IRL8

Safety Instructions

The following categorized signal words with defined meaning might appear in the Manual.
Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in


DANGER death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,


WARNING could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in


property damage, data loss, lower performance, or unpredictable
CAUTION result.

TIPS Provides methods to help you solve a problem or save you time.

Provides additional information as the emphasis and supplement to


NOTE
the text.

Revision History

Version Revision Content Release Time


V1.0.0 First release June 2019

Privacy Protection Notice

Foreword I
As the device user or data controller, you might collect personal data of other such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be
in compliance with the local privacy protection laws and regulations to protect the legitimate
rights and interests of other people by implementing measures include but not limited to:
providing clear and visible identification to inform data subject the existence of surveillance
area and providing related contact.

About the Manual

 The Manual is for reference only. If there is inconsistency between the manual and the
actual product, the actual product shall prevail.
 We are not liable for any loss caused by the operations that do not comply with the manual.
 The manual would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper manual, CD-ROM, QR code or our official
website. If there is inconsistency between paper manual and the electronic version, the
electronic version shall prevail.
 All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the manual. Please
contact the customer service for the latest program and supplementary documentation.
 There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our final explanation.
 Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
 All trademarks, registered trademarks and the company names in the manual are the
properties of their respective owners.
 Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
 If there is any uncertainty or controversy, please refer to our final explanation.

Foreword II
Important Safeguards and Warnings
Operation Requirement
 Do not place or install the Camera in a place exposed to sunlight or near the heat source.
 Keep the Camera away from dampness, dust or soot.
 Keep the Camera installed horizontally on the stable place to prevent it from falling.
 Do not drop or splash liquid onto the Camera, and make sure there is no object filled with
liquid on the Camera to prevent liquid from flowing into the Camera.
 Install the Camera in a well-ventilated place, and do not block the ventilation of the
Camera.
 Operate the Camera within the rated range of power input and output.
 Do not dissemble the Camera.
 Transport, use and store the Camera under the allowed humidity and temperature
conditions.

Electrical Safety
 Improper battery use might result in fire, explosion, or inflammation.
 When replacing battery, make sure the same model is used.
 Use the recommended power cables in the region and conform to the rated power
specification.
 Use the power adapter provided with the Camera; otherwise, it might result in people injury
and device damage.
 The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV)
standard, and supply power with rated voltage which conforms to Limited power Source
requirement according to IEC60950-1. Please note that the power supply requirement is
subject to the device label.
 Connect the device (I-type structure) to the power socket with protective earthing.
 The appliance coupler is a disconnection device. When using the coupler, keep the angle
for easy operation.

Maintenance Requirement
 Do not try to disassemble the Camera yourself.
 Do not touch charge-coupled device (CCD) or complementary metal oxide semiconductor
(CMOS) directly. Use a blower to remove dust or dirt from the sensor surface.
 Use a soft, dry and clean cloth soaked with a small amount of neutral detergent to clean
the Camera.

Important Safeguards and Warnings III


Table of Contents
Foreword .................................................................................................................................................... I
Important Safeguards and Warnings .................................................................................................... III
1 Overview ................................................................................................................................................. 1
1.1 Introduction ................................................................................................................................... 1
1.2 Features ........................................................................................................................................ 1
1.3 Functions ....................................................................................................................................... 1
2 Structure................................................................................................................................................. 5
2.1 Appearance ................................................................................................................................... 5
2.2 Terminal ......................................................................................................................................... 5
2.3 Camera.......................................................................................................................................... 7
2.3.1 Rear Panel .......................................................................................................................... 7
2.3.2 Side Panel........................................................................................................................... 9
2.3.3 Front Panel ......................................................................................................................... 9
2.4 Fill Light ......................................................................................................................................... 9
2.4.1 Features .............................................................................................................................. 9
2.4.2 Appearance and Dimensions............................................................................................ 10
2.4.3 Notes and Cautions .......................................................................................................... 10
2.4.4 Parameters ....................................................................................................................... 10
3 Installation............................................................................................................................................ 11
3.1 Installing the Camera ...................................................................................................................11
3.1.1 Motorized Varifocal Lens ...................................................................................................11
3.1.2 TF Card ............................................................................................................................. 12
3.2 Connecting the Cable ................................................................................................................. 13
3.2.1 Installing the Cable ........................................................................................................... 14
3.2.2 Removing the Cable ......................................................................................................... 14
3.3 Installing the Corrugated Pipe .................................................................................................... 14
4 System Network .................................................................................................................................. 15
5 Network Access ................................................................................................................................... 16
6 ConfigTool ............................................................................................................................................ 20
6.1 Modifying IP Address .................................................................................................................. 20
6.2 Upgrading Device ....................................................................................................................... 21
6.3 Logging in Web ........................................................................................................................... 22
6.4 Setting Search............................................................................................................................. 23
Appendix 1 FAQ ...................................................................................................................................... 24
Appendix 2 Cybercurity Recommendations ....................................................................................... 25

Table of Contents IV
1 Overview
1.1 Introduction
The Camera is designed for collecting images and records, and managing corresponding data.
It adopts leading processing chip and sensor to realize functions such as image capture,
recording, signal control, network transmission, and storage. It collects real-time data of traffic
conditions, and captures clear images of vehicle at day and night. In addition, it analyzes the
recorded or captured vehicle information and other road conditions, and transmits the image
and record data to control center or storage device for management.

1.2 Features

Structured design

 Embedded component-based design.


 Integrated structure that realizes low power consumption

High integration level

The Camera is integrated with high-definition camera, fill light, terminal, etc., significantly
saving on-site installation time.

Excellent performance

 High-performance multi-core process.


 High-performance CCD and CMOS image sensors featured by high color reproduction and
speed.
 High-performance image signal processor (ISP).

Abundant interface

 Diverse signal, data and communication interface.


 Precise input and output control of synchronizing signal.

Extensive application

The Camera is extensively applied to surveillance systems of city roads, highways, and
residence communities.

1.3 Functions

Picture composition

Overview 1
Composites several pictures of violations into one picture, and the composition way can be
flexibly configured.

Picture cutout

With sufficient light supplement of flashing light, when capturing one vehicle, the Camera can
also cut out the plate number part of the snapshot. Camera in ANPR mode can even cut out the
face picture of people in the front.

Intelligent recognition

 Supports recognizing license plate, logo, series, color, model, sun visor, safe belt, face of
driver, etc.
 Supports detecting violations such as speeding, unfasten safety belt, etc.

User management

 Supports configuring multiple user groups and users, and each user groups and user can
be configured with different authorities.
 Supports querying information of online users.

Log management

 Storing up to 1,792 log records.


 User permission control.

Storage

 Stores the record data on central server according to the storage policy configured by user.
 After recording according to user needs and by web recording mode, video files are stored
on the client computer.
 Supports TF card local storage, hot swapping, and ANR. When storage space is
insufficient, it automatically overlays the stored files.

Alarm

 Supports sending alarm through network of camera abnormity, such as storage damage.
 Supports connecting to external alarm devices through alarm inputs, and real-time
response to external alarm inputs within 200ms. Supports processing alarm information
and sending voice prompt according to predefined alarm settings by user.

Network surveillance

 Through network, single-channel record data compressed by the Camera is transmitted to


the network terminal for decompression and reconstruction. Delays 400 ms at most if
bandwidth allows.
 Max supports 10 connections.

Overview 2
 Adopts the following A/V transmission protocol: HTTP, TCP, UDP, MULTICAST, RTP/RTCP,
etc.
 Supports web access, widely used in WAN.

Traffic flow statistics

Traffic flow statistics of lane is realized through connection to traffic signal controller or camera.
Supports uploading statistics data to corresponding platform server.

Snapshot

 Supporting snapshot and coding of picture.


 Supports watermark encryption to prevent tampering.
 You can Configure the speed limit and interval of snapshot.
 The captured picture displays the time, place, speed, speed limit, and lane of vehicle, as
well as picture number, violation type, etc.
 Supports snapshot of traffic violations.

Record linkage

Supports recording the violations of vehicles, and linking snapshots to the record.

OSD settings

You can configure the OSD information and location of video channel, picture, and composite
picture.

Network management

 Supports configuration and permission management through Ethernet.


 Supports managing the Camera by web.

Peripheral device control

 Supports peripheral device management. The control protocol and interface of peripheral
device can be configured freely.
 Supporting connection to peripheral devices such as flashlight, strobe light, vehicle
detector, signal detector, radar, etc.

Power supply

Supports AC synchronization. 12V DC power supply.

White balance

 Automatic white balance: Accurately reflecting the color balance when the illumination
source changes.

Overview 3
 Partial white balance: Adjusting the color balance according to the surrounding
environment.

Automatic exposure

Automatically determines the correct exposure for captured pictures, and the shutter speed
based on the factory settings of aperture and shutter speed.

Automatic gain

Automatically increases the sensitivity of camera when the illumination is weak, and enhances
image signal output for clear, bright images.

Auxiliary functions

 Supports watermark encryption of video image coding to prevent tampering.


 Supports real-time display of system resource information and running status. Support log
function.
 Supports signal control and output of strobe light, flashing light, and continuous light.
 Supports GPS positioning.

Overview 4
2 Structure
2.1 Appearance
Protective cover of the Camera includes power supply, terminal, fill light, and camera. See
Figure 2-1 and Table 2-1.
Figure 2-1 Structure

The structure above is taken as an example. Different devices may have different components,
and the actual device shall prevail.

Table 2-1 Protective cover


No. Description No. Description
1 Camera 2 Power
3 Fill light 4 Terminal

2.2 Terminal

Different devices may have different types of terminals, and the actual device shall prevail.

Structure 5
Figure 2-2 Terminal

Table 2-2 Function of terminal


No. Function
1 Flashing light 1 triggers output F1+
2 Flashing light 1 triggers output F1-
3 Flashing light 2 triggers output F2+
4 Flashing light 2 triggers output F2-
5 Flashing light 3 triggers output F3+
6 Flashing light 3 triggers output F3-
7 Flashing light 7 triggers output F7+
8 Flashing light 7 triggers output F7-
9 RS485-A1
10 RS485-B1
11 DC12+
12 DC12+
13 DC12-
14 DC12-
L AC 220V live wire
N AC 220V neutral wire
PE AC 220V earth wire

Structure 6
2.3 Camera

2.3.1 Rear Panel


Figure 2-3 Rear panel

Table 2-3 Rear panel interfaces


Interface Function
Power input
DC 12 IN 12V DC input.
interface
Synchronous input The camera synchronizes with external signal source
interface of (automatically works after selecting external
SI+, SI-
external frequency synchronous. Voltage range: 12 Vp-p–36 Vp-p, or AC
source 12V–AC 24V).
Restore to factory default settings. When system runs
normally (the power indicator light is blue), press and
RESET Reset button
hold the RESET button for at least 5 seconds, and the
system restores to factory default settings.
Displays the activity status of the camera. The status
of indicator light is as follows:
 The blue light keeps on when the system runs
STATUS Indicator light normally.
 The red light flashes when the system is
upgrading.
 The red light keeps on in safety mode.
Power output
DC 12 OUT 12V DC output.
interface

GPS Used for connecting GPS antenna.

Video output
V-OUT CVBS (1.0Vp-p, 75Ω).
CVBS

Structure 7
Interface Function
Used for connecting flashing light and strobe.
F1+, F1-, F2+,
F2-, F3+, F3-,
F4+, F4-, F5+, 7-channel ports
The configuration must be consistent with the light
F5-, F6+, F6-,
actually connected, otherwise it is prone to burn out
F7+, F7-
the light.
RS485_A1 port, connecting to signal detector, vehicle
A1
detector, radar, etc.
TRS485_B1 port, connecting to signal detector,
B1
vehicle detector, radar, etc.
RS-485 ports
RS485_A2 port, connecting to motorized varifocal
A2
lens.
RS485_B2 port, connecting to motorized varifocal
B2
lens.
G GND Ground terminal.
IN1, IN2, IN3,
Input port 4 IO snapshot ports or 4 alarm input ports.
IN4
2-channel alarm Can be configured respectively as alarm output port
AO1, AO2
output and wiper output port.
R1 T1 G
3-channel radar
R2 T2 G Supports simultaneous connection of 3 radars.
port
R3 T3 G
R RS232_RX, RS232 port receiving terminal.
RS-232 port
T RS232_TX, RS232 port transmitting terminal.

2 network ports Supports connecting to standard Ethernet cable.

USB-1/USB-2 2 USB ports Used for accessing 3G, 4G, and Wi-Fi.
Ground this port to improve reliability of the Camera,
GND otherwise the Camera might be exposed to lightning
strikes.
AUDIO
Audio input/output Audio input/output interface.
IN/OUT
Used for connecting TF card. Instructions for using TF
card:
 Before inserting the TF card into the slot, make
sure write protection is disabled in the card.
TF card port  When removing the TF card, make sure the card
is not in read/write status, otherwise it might
cause data loss and TF card damage.
 When hot swapping the TF card, stop recording
first.

Structure 8
2.3.2 Side Panel
Figure 2-4 Side panel dimensions (mm)

2.3.3 Front Panel


Figure 2-5 Front panel dimensions (mm)

2.4 Fill Light


LED340-OE-D12-Y fill light is a special light for surveillance with high-brightness LED as the
light source. It adopts our patented thermal structure and electric control system, as well as
LED from leading brands as the light source. It features modular LED component design and
highly-efficient heat dissipation. It is an ideal fill source and lighting product in surveillance and
electronic police system.
With accurate secondary optical design, the fill light can effectively distribute light intensity for
enhanced overall lighting effect. Sophisticated control system helps realize rapid and stable
response to control signal.

2.4.1 Features
 Concentrated light, high luminous efficacy.
 Free of harmful metals such as lead, and mercury.

Structure 9
 Durable, stable, and reliable.
 Attractive design, easy to install.

2.4.2 Appearance and Dimensions


Figure 2-6 Fill light dimensions (mm)

2.4.3 Notes and Cautions


When the camera outputs pulse signal, the fill light is in lighting mode. You can adjust the
output power of fill light by changing the duty cycle of camera.

Do not put the product in water.


Do not tap the product and pull the input cable.

2.4.4 Parameters
Table 2-4 Fill light parameters
Parameter Description
Average power 8W
Light source type 5W light source
Luminous flux 200lm@15%
Wavelength 400nm–780nm
Input voltage DC 12V
Trigger mode Electrical level/Switch
Frequency 50Hz–200Hz
Duty cycle protection >25%
Viewing angle 40 degree
Housing material Aluminum
Best projection distance 16m–25m
Working environment
-40°C–+55°C (-40°F–+131°F)
temperature
Working environment humidity 10%RH–90%RH

Structure 10
3 Installation
When you open the package, check the Camera and accessories according to the checklist.
After confirming no abnormity, install the Camera by following the instructions in the Manual.
You need to manually install the accessories such as lens, TF card, cables, and corrugated
pipe. For other accessories and connections, install according to the actual condition.

3.1 Installing the Camera

3.1.1 Motorized Varifocal Lens

This section takes some models as the example, and the actual model shall prevail.
Figure 3-1 Installing the lens

3.1.1.1 Installing the Lens


Step 1 Remove the protective covers of sensor and lens. Insert the spacer in between the lens
and the camera.
Step 2 Align the lens to the lens mount position on the camera, and turn the lens clockwise
until it is securely mounted. See Figure 3-1.
Step 3 Insert the cable plug of lens into the auto iris lens connector on the side panel of
camera.
Step 4 Correct the focus to make the images clear.

Installation 11
3.1.1.2 Removing the Lens
Figure 3-2 Removing the lens

Step 1 Unplug the cable from the lens mount.


Step 2 Turn the lens to counter-clockwise until the lens is removed. See Figure 3-2.
Step 3 Install the protective covers of sensor and lens to prevent them from being spotted.

3.1.2 TF Card

This section takes some models as the example, and the actual model shall prevail.

3.1.2.1 Installing TF Card


Insert the TF card according to the direction shown by the arrow. See Figure 3-3.
Figure 3-3 Installing TF card

3.1.2.2 Removing TF Card


Remove the TF card according to the direction shown by the arrow. See Figure 3-4.

Installation 12
Figure 3-4 Removing TF card

3.2 Connecting the Cable

 Avoid copper wire exposure when connecting the power cord. With 220V power supply,
copper wire exposure may cause electric leakage, and thus bringing personal injury.
 When removing the cable, turn off the power of the Camera first to avoid leakage. This
helps prevent personal injury.
 To ensure the Camera is properly grounded and improve device reliability, make sure that:

① The device interface is connected to the PE (earth wire) of the protective cover.
See Figure 3-5; ② The PE is connected to the ground. See Figure 3-6.
 The pictures are for reference only, and the actual device cable shall prevail.
Figure 3-5 Cable connection example (1)

Installation 13
Figure 3-6 Cable connection example (2)

Tool

2.0mm screwdriver.

3.2.1 Installing the Cable


Step 1 Insert the screwdriver into the square slot corresponding to the connecting cable. Press
the screwdriver vertically to loosen and expose the metal sheet of the circular slot.
Step 2 Insert the cable into the circular slot.
Step 3 Remove the screwdriver, and the cable installation is finished.

3.2.2 Removing the Cable


Step 1 Insert the screwdriver into the square slot corresponding to the connecting cable. Press
the screwdriver vertically to loosen and expose the metal sheet of the circular slot.
Step 2 Pull the cable out of the circular slot.
Step 3 Remove the screwdriver, and the cable is disassembled.

3.3 Installing the Corrugated Pipe


The corrugated pipe helps protect the cable.
Pull the cable into the corrugated pipe, and then pass the cable through the hole at the bottom
of the Camera. After the cable is properly placed, insert the corrugated pipe into the hole until it
is securely clamped.

Installation 14
4 System Network
As the center of traffic surveillance system, the Camera can record videos of different
surveillance scenes, and transmit video data to controller, central server or back-end storage
device through network. See Figure 4-1.
Figure 4-1 System network

Video detector Client

Radar All-in-One
enforcement
Central server
… camera

Flashing light
Storage device
Strobe

Vehicle detector

System Network 15
5 Network Access
Connect the Camera to network, and change the default IP address and login password of the
Camera.
Step 1 Connect the Camera to network.
1) Connect the Camera to PC over the Ethernet cable.
2) Keep the IP address of the PC and the camera on the same network segment.
The network segment can be set as 192.168.1.X, but cannot be the same with the
factory default IP of the Camera (192.168.1.108).
3) Execute ping ***.***. ***. *** (device IP) command on PC to check network
connection.
Step 2 Enter the IP address of the Camera (192.168.1.108) in the browser address bar, and
press Enter on the keyboard to login the web interface of the Camera.
The Device Initialization interface is displayed. See Figure 5-1.
Figure 5-1 Device initialization

Step 3 Enter the new password. Select the Email Address check box, and then enter your
email address.
Step 4 Click OK.
The Login interface is displayed. See Figure 5-2.

Network Access 16
Figure 5-2 Login

Step 5 On the login interface, enter the user name and password.
The Config Guide interface is displayed. See Figure 5-3.
Figure 5-3 Config guide (1)

Step 6 Click Next.


The interface for configuring IP address, subnet mask and default gateway is displayed.
See Figure 5-4.
Figure 5-4 Config guide (2)

Network Access 17
Step 7 Configure the IP address, subnet mask, and Default gateway. Click Finish.
The Live interface is displayed. See Figure 5-5.

After configuring the IP address of the Camera, you need to modify the IP address,
subnet mask and default gateway of the PC accordingly.
 If no routing device is used, configure an IP address on the same network segment
with the IP address of the Camera.
 If routing device is used, then enter the corresponding gateway and subnet mask.
Figure 5-5 Live interface

 Before installing the plug-in, make sure ActiveX controls (in Internet Explorer)
from Tools > Internet Options > Security > Custom Level is enabled.
 For first-time login, click Please click here to download and install the plug-in,
and then install the plug-in according to system prompt.
Step 8 After successfully installing the plug-in, the web interface is displayed as Figure 5-6.

Network Access 18
Figure 5-6 Web service interface

Sections such as Guide, Live, Query, Setting, and Alarm are displayed. For details of web page
operation, see Intelligent HD Traffic Camera User’s Manual.

Network Access 19
6 ConfigTool
Get the quick configuration tool by downloading and registering ConfigTool. You can use
ConfigTool to search device IP, modify the IP, and upgrade the system.

This section takes ConfigTool 4.07.0 as the example. Different versions may have different
interfaces, and the actually downloaded ConfigTool shall prevail.
Open ConfigTool, and on the Devices found page, you can see the device information, such
as status, type, model, IP, MAC, and version. See Figure 6-1.
Figure 6-1 Main interface

6.1 Modifying IP Address


Step 1 Open ConfigTool.

Step 2 Click .
The Modify IP interface is displayed. See Figure 6-1.
Step 3 Click the device that you want to modify the IP.

 Modify one device: Click corresponding to the device.


Batch modify: Select the devices, and click Modify IP.
Step 4 Configure mode, IP, subnet mask and gateway. See Figure 6-2.

ConfigTool 20
For batch modify, selecting Same IP means setting the selected devices as the same
IP.
Figure 6-2 Batch modify

Step 5 Click OK.

6.2 Upgrading Device


Supports upgrading one device or batch upgrade.
Step 1 Open ConfigTool.

Step 2 Click , and the Upgrade interface is displayed. See Figure 6-3.
Figure 6-3 Upgrade

Step 3 Select the device you want to upgrade.

ConfigTool 21
 Upgrade one device: Click Browse corresponding to the device to be upgraded.
 Batch upgrade: Select the device to upgrade, and the click Batch Upgrade.
Step 4 Select the upgrade file. See Figure 6-4.
Figure 6-4 Select the upgrade file

Step 5 Upgrade the device.


 Upgrade one device: Click Upgrade, and the system starts upgrading. You can
see the upgrade progress.
 Batch upgrade: Click OK, and the system starts upgrading.

If the device is disconnected during upgrading, as long as the ConfigTool stays on the upgrade
interface, the upgrade will resume when the connection is restored.

6.3 Logging in Web

You can login to web by clicking corresponding to the device. See Figure 6-5.

ConfigTool 22
Figure 6-5 Devices found interface

6.4 Setting Search

Click to search device.

The Setting interface is displayed. See Figure 6-6.


Figure 6-6 Search setting interface

 Current segment search: Search devices in the same network segment with the PC.

 Other segment search: Search devices according to the start IP and end IP.

ConfigTool 23
Appendix 1 FAQ
Issue Solution
Device error, unable to Press and hold Reset button for 5 seconds to restore the Camera
start or operate normally to factory default settings.
Stop recording and image capturing, and then wait for at least 15
TF card hot swapping seconds before removing the TF card. This helps ensure data
integrity and avoid losing all the data of the card.
Do not set the TF card as the storage media of pre-set recording.
TF card read/write limit
It may damage the TF card duration.
TF card cannot be used When the TF card hibernates or its capacity is null, format the
as storage media card through web first.
It is recommended to use TF card of 16 GB or above. This helps
Recommended TF card avoid data loss arising from insufficient capacity.
You can use card of 16 GB, 32 GB, 64 GB, and 128 GB.

FAQ 24
Appendix 2 Cybercurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic
steps toward protecting and strengthening networks and networked appliances will make them
less susceptible to attacks. Below are some tips and recommendations on how to create a
more secured security system.
Mandatory actions to be taken for basic equipment network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
 The length should not be less than 8 characters;
 Include at least two types of characters; character types include upper and lower case
letters, numbers and symbols;
 Do not contain the account name or the account name in reverse order;
 Do not use continuous characters, such as 123, abc, etc.;
 Do not use overlapped characters, such as 111, aaa, etc.;
2. Update Firmware and Client Software in Time
 According to the standard procedure in Tech-industry, we recommend to keep your
equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the
system is equipped with the latest security patches and fixes. When the equipment is
connected to the public network, it is recommended to enable the “auto-check for
updates” function to obtain timely information of firmware updates released by the
manufacturer.
 We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your equipment network security:
1. Physical Protection
We suggest that you perform physical protection to equipment, especially storage devices.
For example, place the equipment in a special computer room and cabinet, and implement
well-done access control permission and key management to prevent unauthorized
personnel from carrying out physical contacts such as damaging hardware, unauthorized
connection of removable equipment (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or
cracked.
3. Set and Update Passwords Reset Information Timely
The equipment supports password reset function. Please set up related information for
password reset in time, including the end user’s mailbox and password protection
questions. If the information changes, please modify it in time. When setting password
protection questions, it is suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.

Cybercurity Recommendations 25
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024~65535, reducing the risk of outsiders being able to guess which ports you
are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure
communication channel.
7. Enable Whitelist
We suggest you to enable whitelist function to prevent everyone, except those with
specified IP addresses, from accessing the system. Therefore, please be sure to add your
computer’s IP address and the accompanying equipment’s IP address to the whitelist.
8. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the equipment,
thus reducing the risk of ARP spoofing.
9. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
10. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP,
etc., to reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to
the following services:
 SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
 SMTP: Choose TLS to access mailbox server.
 FTP: Choose SFTP, and set up strong passwords.
 AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
11. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that
you use encrypted transmission function, to reduce the risk of audio and video data being
stolen during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
12. Secure Auditing
 Check online users: we suggest that you check online users regularly to see if the
device is logged in without authorization.
 Check equipment log: By viewing the logs, you can know the IP addresses that were
used to log in to your devices and their key operations.
13. Network Log
Due to the limited storage capacity of the equipment, the stored log is limited. If you need
to save the log for a long time, it is recommended that you enable the network log function
to ensure that the critical logs are synchronized to the network log server for tracing.
14. Construct a Safe Network Environment
In order to better ensure the safety of equipment and reduce potential cyber risks, we
recommend:
 Disable the port mapping function of the router to avoid direct access to the intranet
devices from external network.

Cybercurity Recommendations 26
 The network should be partitioned and isolated according to the actual network needs.
If there are no communication requirements between two sub networks, it is
suggested to use VLAN, network GAP and other technologies to partition the network,
so as to achieve the network isolation effect.
 Establish the 802.1x access authentication system to reduce the risk of unauthorized
access to private networks.

Cybercurity Recommendations 27
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
Address: No.1199, Bin'an Road, Binjiang District, Hangzhou, P.R. China
Postcode: 310053
Tel: +86-571-87688883
Fax: +86-571-87688815
Email: [email protected]
Website: www.dahuasecurity.com

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