Global Expansion: Walmart in Spain: International Trade and Commerce

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Global Expansion: WalMart in Spain

International Trade and Commerce


Agenda

• Current business model


Status Quo • Lessons from the past

• The environment: PESTEL


The Spanish • The company: SWOT
retail market • The market: Porter’s 5
Forces

Entering the • Mode of entry


• The adapted business
Spanish model
market • Strategy

International Trade and Commerce


Status Quo

International Trade and Commerce


Current Business Model

Decisions Consequences

Policies Assets Governance Flexible Rigid

Low wage,
Information Autonomous Low costs, low A fast and
non-union
systems store operation prices efficient system
workers

Customer Bulk purchase, Supplier


Specialty and
priority, power over relationships,
regular formats
friendliness suppliers brand equity

1 International Trade and Commerce


Successes and Failures
 The virtuous cycle of Wal-Mart’s success stories
 Lack of adaptability and foresight in new markets?
Attractiveness Contingent
to Customer success
Large may
Sales
and Brand not
Value
materialize

Customer Service
Local Culture +
Supplier
Low Cost
Relationships
International Available
Expansion Infrastructure

Laws of the Land Information


Exchange
+ +
Good Logistics Compliant Labour
2 International Trade and Commerce
Case in Point: Failure in Germany
 Labour issues

 Non-strategic acquisitions (Wertkauf & Interspar)

3 International Trade and Commerce


Case in Point: Failure in Germany
 Global expansion driven by country’s market size
alone
 Little attention to required business model
adaptations
 No real market penetration:
 Lack of strong buyer / supplier relationships
 Huge competition in a “price-sensitive market”
 No cultural adaptation:
 English the official language
 Oblivious of shopping habits, work habits
 Problems with German authorities (pricing, wages
etc.)
4 International Trade and Commerce
 Efficient centralized distribution system but hard to
Spanish retail market

International Trade and Commerce


PESTEL analysis
Political Economic
• Government wants to deepen relationships • Economic crisis
with USA • High unemployment rate (24.6%)
• Moderate political risk • Entrenched market, few global players
• VAT recently hiked (18% to 21%) • Expected downturn till at least 2013
• 5% lower income tax than neighbours • Retail spending down 11% y-o-y in Q3-12

Social Technological
• Price sensitive market • The adoption of Electronic Point of Sale
• Easy terms, post-sales services important (EPoS), Electronic Funds Transfer Systems
• Food & beverage: 2nd highest family (EFTPoS) and electronic scanners have
expense greatly improved the efficiency of
• Fastest population growth during 2005-10 distribution and stocking activities, with
• Closely controlled family based companies needs being communicated almost in real
• Spanish language: different languages time to the supplier
Ecological Legal
• Important in the country : the energy • Hypermarket size > 4000 m2
consumption decreased by 5.2% in 2012 • Competition and anti-trust laws strict
• Selling below cost forbidden
• Minimum salary: 748 €

5 International Trade and Commerce


Strengths Weaknesses
• Automated distribution system • Customer concern due to low prices
• Low prices • Low wages
• Wide range of products • Large inventories
• Growth/ Global Expansion

SWOT

Opportunities Threats
• Growth, global expansion (+ Mercadona’s own • Currency risks for profit expatriation
expansion plans) • Political and Economic risks amid EuroZone
• Drive down costs by combining own crisis
technological expertise and local partner’s • Antitrust regulations against big-tickets joint
knowledge ventures
• Government wants to deepen relationship to USA • Unemployment rate 24.6% (2012)
• Declining economy due to crisis 2011
• Bureaucracy

6 International Trade and Commerce


Porter’s 5 Forces (Spanish retail industry)
ENTRANTS
(1) Governmental
framework,
decentralization
(2) Entry barriers: retail
regulations
(3) EU Service Directive

SUPPLIERS INDUSTRY
(1) Walmart may dictate RIVALRY
BUYERS
(2) Mercadona‘s strong (1) Medium-sized
(1) Unemployment
relationship to suppliers supermarkets
(2) Tourism
(3) Favoring (2) Mercadona
(3) Variation
infrastructure of (3) Wide range of
suppliers near cities supermarkets

SUBSTITUTES
(1) Large distribution
chains
(2) Wholesalers
(3) Middle-sized
supermarkets

7 International Trade and Commerce


Entering Spain

International Trade and Commerce


Mode of Entry
 Organic growth obstacles:
 Need local expertise, established supply chain and
cultural knowledge
 Land regulations make new development expensive and
time-taking
 Barely enough surplus demand to support another big
player
 Motivations for Joint Venture:
 Acquisition may be too expensive, may create hostilities
 Spanish IPOs improbable due to increasingly illiquid
markets
 Twin benefits: combine own technological advances and
supply chain expertise with local knowledge and
relationships
8 Avoid short term market risks,
International Trademedium term Eurozone
and Commerce
risks and gain on long term partner expertise and brand
Mercadona
 Turnover: EUR15,267mn, No of stores: 1,311 (in Spain)
 9th most reputable company in the world in 2009 by the
Reputation Institute as listed in Forbes Magazine
 Expansion plans into Italy, France, Belgium, Portugal;
Wal-Mart’s gateway to continental Europe
 Orientation towards Mercadona’s secret to success
 high productivity
 flexible working conditions
 employee training
A rare mix,
 performance-linked bonuses
even among
 permanent, full-time working contracts its Spanish
 above average wages, no mass layoffs peers
 employees‘ dedication
 watching costs, passing savings to customers

10 International Trade and Commerce


Recommendations
 Leading European retail format = discounters (low priced
stores with limited assortment but good quality for certain
target groups) [Pfohl and Roth, 2008]
 Market stagnant: aim to grab competitors’ market share
 Capitalize on the downturn sentiment
 Participate in social causes for community benefit and visibility
 Crisis => lower ability to pay => prices a critical factor => EDLP
rules
 Population density rising, improved accessibility more
important than new establishments
 Target new formats (eg. neighbourhood stores) at untapped
areas
 Place supermarkets in areas more accessible to tourists
 Experiment with Marcedona‘s employment practices in other
EU markets
9 International Trade and Commerce
The ‘adapted’ Business Model

Attractiveness to
Customer Large Sales +
Higher
productivity and
expansion
better service opportunities

Marcedona’s local
cultural knowledge
Marcedona
Marcedona’s
’s Low Cost and Low
Supplier
employme Prices
Relationships
nt practices

WalMart’s innovative supply Better bargaining


and distribution technologies and good quality

11 International Trade and Commerce


Features of the Model
Aligned Self-Reinforcing Robust

• Highest cost savings • Once positive • Imitation would


realized across synergies from the require huge
geographies joint venture, the resources and
• Continuous growth trajectory established presence
expansion of the would be steeper in the entrenched
everyday low price than possible for market
system either retailer alone • The combination of
• As also shown by the inimitable
feedback loop consequence of Wal-
Mart and
Marcedona’s
business model
should be strong
against competitors
• Substitution by small
retailers is a
negligible threat in
Spanish market

12 International Trade and Commerce


Case in Point: Tackling the labour issue
Intangible benefits
Job security

Low compensation

High Productivity Happy Employees


13 International Trade and Commerce
Thank You for your Attention

Elodie Lichtenberger
Harshit Krishna
Lara Aschenbrenner
Louise Roche
Marie Nauméa

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