Frequently Asked Questions (FAQ) Related To Approval Process 2018-19
Frequently Asked Questions (FAQ) Related To Approval Process 2018-19
Q-3 How can I get New User-id and password (login credentials) for Website password?
Ans- Please click on Request New User Id link on AICTE Web-portal or go to link
http://portal.aicte-india.org/partnerportal_enu
Q-4 I have forgotten password for logging in AICTE Web Portal. What is the procedure
to recover this?
Ans- Click on 'Request for Forgot Password' in http://www.aicte-india.org/ . Kindly fill
User Id or Institute Permanent Id or any of the Application Ids and click on Submit
Request. Click on Click Here to Make Payment and make Online Payment of Rs
5000. Thereafter, please submit affidavit in concerned Regional Office to retrieve
forgot password. Affidavit format is available in AICTE Approval Process
Handbook.
Q-6 When I try to login with Institute's Credentials, error message 'Invalid username and
password' is displayed. What should I do?
Ans- Recheck the login credentials (Case sensitive). Confirm whether someone else has
logged in with the same credentials (Please note that per user only 3 sessions are
allowed. Hence, if someone tries for 4th session then again invalid user name and
password message will popup). If no session is live and still getting an invalid
username and password message then you can "Request for forgot password".
Q-7 I am not able to find some tabs in New upgraded AICTE Web Portal.
Ans- All sub tabs are available under drop down or You may find all available tabs in one
page by Sitemap option. Sitemap option is available in Navigate Menu. Shortcut
Keyboard key for Sitemap is Ctrl+Shift+A.
Q-8 I am a diploma Institute and unable to enter details under Quality Education Mandate
Screen.
Ans- No. You cannot enter the details because this screen is only for Engineering under
graduates institutes.
Q-12 I have made Online Payment but amount is not updated in portal.
Ans- Generally, payment receipt gets updated immediately. Incase, your payment receipt
is not updated then click on View Transaction Button under Payment tab. Otherwise
it will get updated within 48 hours (2 working days). In case it is not updated even
after that, please send details of the transaction (Transaction Id generated while
making the payment) and application through Grievance form.
Q-13 I am not able to make payment because AICTE Website is not directing to Payment
Gateway.
Ans- Please check whether your application has been submitted successfully or not. If
submitted then allow Popups for AICTE Website through Web browser URL.