How Do International Advertisers Use Consumer Culture Positioning Strategies? A Cross-National, Cross-Category Approach

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How do international advertisers Consumer


culture
use consumer culture positioning positioning
strategies
strategies? A cross-national,
cross-category approach
Nina Michaelidou Received 26 May 2020
Revised 3 July 2020
School of Business and Economics, Loughborough University, Loughborough, UK Accepted 3 July 2020
Milena Micevski
Department of Marketing and International Business, Faculty of Business,
Economics and Statistics, University of Vienna, Vienna, Austria, and
Georgios Halkias
Department of Marketing and International Business, Faculty of Business,
Economics and Statistics, University of Vienna, Vienna, Austria and
TUM School of Management, Technical University of Munich,
Munich, Germany

Abstract
Purpose – The present paper explores how advertisers use consumer culture positioning (CCP) strategies in
advertising across countries and product categories.
Design/methodology/approach – The study employs a content analysis approach to investigate usage of CCP
strategies and symbols across different CCP strategies, countries and product categories. The authors focussed on
country of origin (COO) cues as symbols of CCP. The authors collected printed advertisements from countries at
different levels of economic development and communication orientation for the content analysis, namely,
Austria (n 5 182), Hungary (n 5 199) and Turkey (n 5 120) and products with high- vs low-involvement levels.
Findings – Findings of this study indicated that global consumer culture positioning (GCCP) and local
consumer culture positioning (LCCP) advertisements relied more on implicit symbols, while foreign consumer
culture positioning (FCCP) advertisements predominantly employed explicit ones. Types of symbols and their
utilisation varied across countries and product categories, with language, tag lines/logos and brand names
being key components across different advertisements.
Practical implications – The results document the practices of CCP-based advertising, offering important
insights on whether and how symbolism can be effectively used for communicating different CCPs across
markets.
Originality/value – Little is known in terms of how specific symbols are used to communicate consumers’
culture. In this study, the authors analysed the content of 501 real-print advertisements across multiple
countries and product categories. This study contributes to the theory and practice by revealing how
consumers’ culture manifests through diverse COO symbols in advertising imagery and by facilitating the
application of such manifestations across market contexts.
Keywords Consumer culture positioning, Cross national, Country of origin symbols, International advertising
Paper type Research paper

Introduction
Globalisation is responsible for blurring geographical cultural boundaries through the diffusion
of media and the emergence of a global consumer culture (GCC) (Appadurai, 1990; Cleveland and

Laroche, 2007; Ozsomer, 2019). GCC is manifested via the existence of consumption-bound
symbols, signs and behaviours commonly used in advertising of products. Indeed,
advertisements operate as signs or narratives that communicate consumer culture associated
with the brand itself and its positioning (Alden et al., 1999). In this sense, advertising cues and International Marketing Review
other symbols represent important tools for managers to convey intended meaning to audiences. © Emerald Publishing Limited
0265-1335
In particular, international advertisers have used such tools to communicate three distinct types DOI 10.1108/IMR-05-2020-0101
IMR of consumer culture positioning (CCP), depending on whether a brand is expressed as a symbol
of global consumer culture positioning (GCCP), local consumer culture positioning (LCCP) or a
specific foreign consumer culture positioning (FCCP) (Akaka and Alden, 2010; Alden et al., 1999;
Halkias et al., 2017). Although current work acknowledges that there may be contextual variance
in the usage of CCP strategies (e.g. country, product, symbols, etc. e.g. Taylor and Okazaki, 2015),
there is a lack of scholarly research that provides insights into the specific set of symbols that are
utilised to convey CCP strategies across national cultures and product categories. Authors
corroborate the existence of the gap in the literature, with Czarnecka and Keles (2014) arguing
that much of the work on GCCP does not give particular descriptions of its various symbolic
manifestations (see also, Westjohn et al., 2012). More recently, Steenkamp (2019) indicated that
there is limited research on the managerial applications of GCC, such as the CCP strategies used
across countries and product categories. Indeed, although CCP is most likely communicated by
advertisers differently across cultures (Alden et al., 1999), the limited number of studies that
examine representations of consumer culture in advertising typically focus on either a single
CCP strategy (GCCP) or a single “symbol” (appeals, Okazaki et al., 2010) (with the exception of
Alden et al., 1999) or product category (Gammoh et al., 2011), despite research indicating that CCP
is likely to be communicated by advertisers differently across cultures (Alden et al., 1999). Lack
of research in this domain has therefore fuelled the inability to understand differences in how
consumer culture meaning is transferred through advertising in different national cultures and
products’ contexts, hence treating the development of CCP strategies in a uniform way and
inevitably leading to suboptimal ways in communicating consumer culture across different
countries and product contexts.
Following the aforementioned research gaps, there is a clear need to examine the usage and
symbolic manifestation of CCP strategies in advertising across national cultures and product
contexts, in order to advance current knowledge on the applications of consumer culture
(Steenkamp, 2019). This study is therefore novel, and it is guided by two main research
objectives: (1) to examine symbols used in advertising to portray CCP strategies and (2) to
explore differences in the use of symbols in CCP strategies across national cultures and product
categories. To address these objectives, we present a study that provides a comprehensive
investigation of how advertisers use CCP strategies across countries with different levels of
economic development and communication orientation (e.g. Austria, Hungary and Turkey) and
product categories with varying levels of involvement. Additionally, we explore country of
origin (COO) cues as symbols of CCP, as to the best of our knowledge, they have received
minimal research attention, compared to themes and appeals that have been studied to a greater
extent in relation to CCP strategies (e.g. Alden et al., 1999; Okazaki et al., 2010). Indeed, despite its
importance in affecting international advertising (Akaka and Alden, 2010), less research has
studied COO as a marketing tool (Zeugner-Roth and Bartsch, 2019), let alone as a CCP
advertising tool. Accordingly, the contribution of our study is threefold: primarily, we offer novel
knowledge on the symbolic manifestations of CCP in advertising, thus extending the stream of
research that examines applications of consumer culture theory (Steenkamp, 2019). A second
contribution involves the examination of COO symbols as tools of CCP strategies relative to
other research studies that have focussed on other symbols such as appeals (e.g. Alden et al.,
1999; Czarnecka and Keles, 2014) or have not considered COO as a potential CCP tool (e.g.
Aichner, 2014; Hornikx et al., 2020; Zeugner-Roth and Bartsch, 2019). Finally, the study provides
important practical contributions to international marketers, thus enhancing the managerial
applications of CCP, and thereafter COO symbols, in international advertising (Samiee, 2011;
Steenkamp, 2019). Advertisers should be able to understand how to effectively utilise different
CCP strategies (Westjohn et al., 2012) and specific symbols in different country contexts, given
that advertising and style of communication vary across countries (Hall, 2000). Our findings
contribute to this direction, offering insights to international advertisers regarding
simultaneously moving across cultures, standardising [or not] global messages and, at the
same time, increasing the local relevance of products in cultures that do not favour global Consumer
messages. culture
positioning
Theoretical background
strategies
Consumer culture and cultural globalisation theories
The study of CCP strategies in advertising is underpinned by two main theoretical bases.
Initially, consumer culture theory (Arnould and Thompson, 2005) addresses the
interrelationship between consumers’ behaviours or actions, the marketplace and the
cultural meanings that are shared or used by individuals to make sense of their world. Most
often, cultural meanings are manifested by commercially produced images and symbols,
which aim to shape brand evaluations, consumers’ preferences and attitudes. A second
theory underpinning the study of CCP strategies is cultural globalisation theory, which
focusses on the cross-national transmission of images and symbols and aims to examine
responses to globalism and localism (Pieterse, 2004; Steenkamp, 2019). Akin to this theory is
the idea that individuals respond to market globalisation in different ways (see Berry and
Sam, 1997; Cleveland and Laroche, 2007). For example, on the one hand, individuals may
assimilate to a GCC manifested via consumption-related symbols (Holton, 2000) enforced by
global media (Appadurai, 1990; Walker, 1996) and diffused via the growing number of
English-speaking audiences (Cleveland et al., 2016). One the other hand, individuals may
exhibit a rejection towards globalism and a preference towards local consumer culture (LCC),
thus informing cultural positioning strategies. In this case, individuals prefer consumption-
bound symbols, signs and behaviours that have local connotations as they help them to keep
their unique national identity. These two theories provide the theoretical underpinnings for
the development of CCP strategies in advertising.

Consumer culture positioning strategies and country of origin symbols


CCP strategies reflect ways in which advertisers leverage consumer culture in their
communication content (e.g. global, foreign or local) (Huang and He, 2019). Alden et al. (1999)
proposed GCCP as a strategy that enhanced a brand’s globalness and affected purchase
behaviour. About 20 years later, Steenkamp (2019) added that GCCP reflects the brand as
being “. . . consumed by globally recognised celebrities or people from any or all cultures” (p. 27).
GCCP is based on the rationale that a GCC exists, which encompasses a set of shared
consumption-related symbols in the form of products, brands and behaviours that are
recognised and are important to people all over the world (Cayla and Arnould, 2008; Keillor
et al., 2001; Terpstra and Kenneth, 1991). GCCP as a strategy has been contrasted with other
CCP strategies, namely, FCCP and LCCP (Alden et al., 1999; Halkias et al., 2017; Nijssen and
Douglas, 2011). FCCP denotes a positioning strategy where the brand symbolically reflects a
particular foreign consumer culture, while LCCP attempts to connect the brand with
meanings and symbols that indicate the norms and identity of the local culture (Alden
et al., 1999).
CCP strategies are manifested in advertising via the use of various symbols, though the
level of their utilisation within each specific strategy is likely to differ. Research compares
advertising appeals as tools of CCP strategy focussing mostly on GCCP (e.g. Czarnecka and
Keles, 2014; Okazaki et al., 2010). For example, based on Pollay’s (1983) list of appeals,
Czarnecka and Keles (2014) proposed a framework of 12 advertising appeals representing
GCCP, including appeals such as effective, durable, convenient, freedom, enjoyment and
wisdom. Despite its key role in influencing products’ evaluations and purchase decisions, less
research has been devoted to COO as an advertising CCP tool (e.g. Hornikx et al., 2020;
Zeugner-Roth and Bartsch, 2019). COO refers to the image consumers hold for the origin of a
IMR product (for a review of COO please see Lu et al., 2016). The concept has been previously
linked to global brands (e.g. Halkias et al., 2016; Pharr, 2005; Zhou and Belk, 2004), with
authors suggesting that COO cues can be successfully used to symbolically communicate
consumer culture in advertising (Aichner, 2014; Herz and Diamantopoulos, 2013; Melnyk
et al., 2012). More specifically, explicit COO symbols, such as COO labels (e.g. domestic/local
origin, foreign or global, etc. whereby a brand has a non-domestic origin and it is recognised
globally, Salnikova and Grunert, 2020), flags and maps can be utilised to signify a
relationship with a specific culture, group or team (Moriarty, 2004) and are typically used in
international advertising (e.g. Zeugner-Roth and Bartsch, 2019). Such symbols constitute
tools to communicate consumer culture, and they may be used for GCCP, LCCP or FCCP
strategy (Aichner, 2014). Additionally, CCP strategies can be explicitly reflected via quality
information (in this case, labels which indicate “quality” that links to a specific country, e.g.
Greek-style yogurt, thus using an FCCP strategy) as well as COO embedded within the
company/brand name (e.g. American Apparel; Swiss Army). On the other hand, implicit COO
symbols can be used to visually and indirectly express the advertising message, thus
reflecting key cultural significations and traditions linked to different CCP strategies (e.g.
GCCP, LCCP or FCCP) (Petrovici, 2013). Such symbols constitute language (local language or
English for GCCP) (Hornikx and van Meurs, 2019; Hornikx et al., 2020), stereotypical people
(locally or globally known celebrities) and landscapes (e.g. using either local landscapes
which link to national identity or globally recognised landscapes, e.g. Steenkamp, 2019),
brand logos (Alden et al., 1999) and slogans that imply a global or local connection (Coca-Cola:
Think local, Act local had a distinct British feel, Bainbridge, 2001) and famous buildings and
monuments (e.g. Eiffel Tower, London Bridge, the Statue of Liberty, etc.) [1] (Aichner, 2014;
Zeugner-Roth and Bartsch, 2019). Nevertheless, research studies which examined the usage
of the different aforementioned COO symbols within CCP strategies by international
advertisers are almost non-existent. The limited research studies which exist posit that GCCP
may be more commonly manifested via implicit imagery elements (e.g. Akaka and Alden,
2010; Alden et al., 1999; Chao and Arnold, 2005; Nijssen and Douglas, 2011; Steenkamp, 2019)
relative to the other CCP strategies. This is because implicit elements are more adaptable and
suitable for cultural globalisation (Okazaki et al., 2010) relative to explicit ones. Drawing on
this rationale, we argue that:
H1. GCCP advertisements will use more implicit COO symbols compared to (a) LCCP and
(b) FCCP advertisements.

Cross-national differences in consumer culture positioning strategies in advertising


Communication content is influenced by the context in which it is created (Kates and Goh,
2003), with variations in the usage of consumer culture elements being expected across

countries. Such variations are examined at an individual or national level (Ozsomer, 2012),
with prior research focussing on characteristics such as cosmopolitanism and ethnocentrism
or culture and level of economic development, respectively (e.g. Alden et al., 1999; An, 2007;
Czarnecka and Keles, 2014; Czarnecka et al., 2018; Guo, 2013; Sobh et al., 2018). Using a
country-level lens, both early and more recent research studies (Alden et al., 1999; Czarnecka
et al., 2018) identify differences in the use of strategies to convey CCP (e.g. GCCP) in
advertising, suggesting that GCCP maybe more effective in developing countries compared
to developed countries. This parallels research on COO and brand globalness, which posits
that brands positioned with global symbols and connotations are associated with higher
status and performance (Steenkamp et al., 2003 etc.) and can be particularly attractive to
consumers in developing countries (Jin et al., 2015). However, compared to developing
countries, modern developed economies (such as countries belonging to the European Union
[EU]) are characterised by a greater diffusion of globalisation as a result of higher exposure to
digital and global mass media, which fosters openness to GCC (e.g. Cleveland and Bartsch, Consumer

2019; Cleveland and Laroche, 2007; Makri et al., 2019; Ozsomer, 2019). This feeds the culture
development of “global” consumer segments whereby consumers develop similar
understanding of global brands and interpret symbols depicted in advertising in a similar
positioning

manner (e.g. brands’ slogans) (Ozsomer, 2012; Strizhakova et al., 2008). The level of economic strategies
development of a country may therefore shape managers’ decision-making with regard to the
usage of positioning strategies (e.g. GCCP) in advertising. We expect that, contrary to
developing countries, developed countries will use more GCCP, as a result of higher levels of
globalisation.
H2a. Developed countries will use more GCCP, while developing countries will use more
LCCP and FCCP.
Moreover, advertising messages are created based on expectations about how audiences (e.g.
within a country) are likely to respond (Scott, 1994), thus informing international advertising
strategy. The cultural values and orientations of specific audiences determine their

acceptance of, and/or openness to, GCC at a national level (Ozsomer, 2012; Steenkamp and De
Jong, 2010) and shape how advertising is executed by managers across countries in terms of
how creative cues and symbols are used, including COO symbols (Callow and Schiffman,
2002; G€urhan-Canli and Maheswaran, 2000; Hornikx and le Pair, 2017; Insch and McBride,
2004; Laroche et al., 2003; Liu and Johnson, 2005; Zeugner-Roth and Bartsch, 2019). In a recent
study while comparing advertising between different countries, Zeugner-Roth and Bartsch
(2019) found that French advertisements used COO to a lesser extent vis-a-vis to Indian
advertisements. Moreover, research has used cultural dimensions (e.g. Hofstede, the Global
Leadership and Organisational Behaviour Effectiveness [GLOBE]) to explain variations in
the use of CCP symbols in advertising across countries (Czarnecka et al., 2018; Okazaki et al.,
2010). In particular, Hall’s (2000) communication context theory explained national
differences in preferences for implicit vs explicit symbols in advertising (Hornikx and le
Pair, 2017), whereby in high-communication context cultures (e.g. Eastern and Asian
countries) messages are communicated in an indirect, implicit way, as opposed to low-
communication context cultures that prefer direct and explicit communication (An, 2007).
CCP advertising strategies in high-communication context countries may therefore likely to
include more imagery/implicit COO symbols. On the other hand, low-communication context
countries (e.g. Western countries) are likely to prefer more direct approaches in CCP in
advertising with the use of more explicit symbols (Taylor and Okazaki, 2015). On the basis of
the above discussion, we propose the following hypothesis:
H2b. In low-communication context countries, advertisements will employ more explicit
COO symbols, while in high-communication context countries, advertisements will
employ more implicit COO symbols in CCP strategies.
CCP symbolism can vary depending on the nature of the product category (Huang and He,
2019). For instance, it is observed that GCCP is used more for advertising durable, high
involvement, high-technology products as opposed to food or low involvement products,
where LCCP is most preferred by advertisers (Alden et al., 1999). Additionally, the number
and types of symbols, including COO symbols, used to advertise products differ based on
consumers’ involvement in a product category (Zeugner-Roth and Bartsch, 2019). Notably,
the level of involvement which individuals attach to a product class (Michaelidou and Dibb,
2008) has been used to categorise products in relation to motives and consumers’ responses to
advertising content (e.g. hierarchy of effects) (Vaughn, 1980). Advertising for high
involvement products, such as cars, triggers a more elaborate thinking and evaluation
process, whereby such products are suitably advertised via cognitive, information-based
cues. In this case, explicit symbols such as origin and company information/brand may play a
IMR key role in international advertising of high-involvement products (e.g. cars such as
Bayerische Motoren Werke AG [BMW], Volvo, etc.), serving as evaluative cues to denote
products’ quality and benefits (e.g. safety) (Verlegh and Steenkamp, 1999). On the contrary,
low-involvement products (e.g. food), that entail less effort in information processing and
evaluation, require more affective, image-based cues in their advertising, such as COO
implicit cues (e.g. spokespeople, landscapes, slogans, etc.). Product categorisations may
therefore determine the use of specific symbols and cultural positioning of products in
advertising (Czarnecka and Keles, 2014). Additionally, high-involvement and durables
products (e.g. mobile phones, cars, electrical appliances, etc.) are likely to reflect global brands
and consumer culture (Alden et al., 1999), while low-involvement products (non-durables,
such as food and clothing) are said to link better to local cultural connotations and people.
Therefore, the way products are symbolically positioned in advertising to reflect consumer
culture, in terms of CCP strategy and COO symbols, is expected to vary on the basis of the
level of involvement they invoke. Thus,
H3. High-involvement products will employ more GCCP strategies relative to low-
involvement products which will employ more (a) LCCP and (b) FCCP strategies.
H4. High-involvement products will employ more explicit COO symbols in CCP
strategies, while low-involvement products will employ more implicit symbols in
CCP strategies.

Research methodology
Content analysis was used to address the aims of the study, in line with previous research
studies (Alden et al., 1999; Czarnecka and Keles, 2014; Mueller, 1996; Okazaki et al., 2010). As a
method, content analysis identifies and categorises media content into coding categories in
order to understand their contextual use (Hsieh and Shannon, 2005). This approach is
advantageous as it is deemed “unobtrusive and nonreactive”, enabling the researchers to gain
insights about the contextual use of specific codes within content (Babbie and Mouton, 1992;
Hsieh and Shannon, 2005). We collected data in the form of printed magazine advertisements
from seven product categories and three countries, namely, Austria (n 5 182), Hungary
(n 5 199) and Turkey (n 5 120). We focussed on advertisements from product categories with
varying levels of involvement such as cars, high-technology durables, jewellery and watches,
personal non-durables, non-alcoholic beverages, alcoholic drinks and clothing. The product
categories were assigned into either high- or low-involvement category by the researchers, in
line with previous approaches (Alden et al., 1999; Mueller, 1996) and were equally represented
in the advertising content in all three countries. In terms of selection criteria, the
advertisements were selected from a population of advertisements in magazines (e.g. Elle,
Maxim, Cosmopolitan, Elle Turkiye, Wienerin, Ms., InStyle, etc.) and newspapers with
nationwide coverage and high readership ratings (e.g. Zeugner-Roth and Bartsch, 2019). We
focussed on media outlets of general appeal (non-thematic) and comparable across the three
countries in terms of general format and editorial content. Consistent with Alden et al. (1999),
we excluded advertisements from the sample that (1) were repeated or referred to previous
advertisements, (2) belonged to local advertising (e.g. advertising for small, local retailers,
etc.) and (3) consisted of sales promotions.
The selection of the countries was based on (1) the level of economic development (e.g. UN,
2014) and (2) communication orientation (Hall, 2000), which allowed us to identify differences
in the execution of CCP strategies and usage of COO symbols in advertising across the three
countries. First, there was considerable variation in the economic development across
Austria, Hungary and Turkey (in terms of gross domestic product [GDP] per capita)
(Statistictime, 2018; Worldometer, 2019). Austria and Hungary are neighbouring countries;
both are classed as developed countries with similar political systems and both are members Consumer
of the EU. However, Austria is regarded as a well-developed country with a much higher GDP culture
(455.3bn USD) compared to Hungary (GDP: 157.9bn USD) which has transitioned into the
market economy fairly recently and has considerably less per capita income compared to the
positioning
EU’s average (Indexmundi, 2020). Additionally, Austria has a bigger advertising industry strategies
(advertising spend over $4bn, in 2018) compared to Hungary (advertising spend: $1bn). On
the other hand, Turkey is classified as a developing nation and has a higher population and a
larger GDP (743.4bn USD) but relatively smaller advertising industry compared to Austria
and Hungary (in terms of advertising spend: just over a bn USD) (E-marketer, 2018; Statista,
2018). Second, in terms of communication context, prior research studies position Austria as a
low-communication context country, while Turkey and Hungary are seen as high-
communication context countries (Chwiałkowska, 2012; Haghirian, 2010; Holicza, 2016).

Analysis and findings


We developed an “a priori” coding scheme based on existing literature (Aichner, 2014; Akaka
an Alden, 2010; Alden et al., 1999; Zeugner-Roth and Bartsch, 2019; Salnikova and Grunert,
2020), albeit considering the objectives of the study (Table 1). The coding scheme was then
applied to identify how advertisers used CCP strategies and COO symbols in different
countries and product categories using the sample of advertisements collected from the three
countries (Hsieh and Shannon, 2005; Poole and Folger, 1981). A total of six researchers from
the three different countries coded and analysed the advertisements for the sample of their
own country independently. To ensure reliability of the procedure (Kolbe and Burnett, 1991;
Weber, 1990), intercoder reliability was calculated using a random sample (n 5 60) of
advertisements (20 per country), which were not part of the main sample of advertisements.
Intercoder agreement was assessed via Cohen’s kappa, with values being high and acceptable
for all three countries (Austria 5 0.80; Hungary 0.82; Turkey 5 0.79), thus indicating good
reliability (Stemler, 2001). During the analytical procedure, the researchers systematically
identified occurrences of symbols, categorised them and contextualised their occurrences in
three levels: in terms of CCP strategy, country and product category (Table 1). In line with the
coding scheme, frequencies for each distinct symbol were calculated in the levels in which
they occurred. In doing so, researchers also indicated whether the symbols reflected a
combination or hybrid CCP strategy (Alden et al., 2006) (LCCP/FCCP and LCCP/GCCP).
In line with the study’s research objectives, we analysed symbols within CCP advertising
strategies and how these differed across the three countries and product categories. The
results indicated a total of 1,957 occurrences of COO symbols in the advertisements under
investigation, with 41.6% of symbol occurrences observed within the GCCP strategy,
followed by LCCP (29.5%) and FCCP (16.1%), thus suggesting that COO cues are indeed seen
as useful elements by advertisers to communicate consumer culture and especially GCCP.
The findings also indicated that the FCCP strategy mostly used explicit COO symbols (75%),
such as origin and brand/company name, as opposed to implicit COO symbols (z 5 8.853,
p < 0.001). Conversely, GCCP and LCCP strategies used more implicit than explicit symbols
(z_GCCP 5 7.231, p < 0.001 and z_LCCP 5 9.673, p < 0.001), though there are key variations
between them in terms of the type of implicit symbol used to convey each positioning
strategy. More specifically, within the different types of implicit symbols, we found that
GCCP and FCCP advertisements employed more slogans and tag lines (GCCP: χ 2 (3) 5 58.356,
p < 0.001 and FCCP: χ 2 (3) 5 30.418, p < 0.001), whereas in LCCP advertisements the use of
language was clearly the dominant element to convey “localness” (χ 2 (3) 5 330.101, p < 0.001)
(Table 2).
Furthermore, findings indicated variations in CCP advertising strategies across the three
countries as well as the presence of specific symbols within the CCP strategies and countries
IMR COO symbols Description Definition/examples Schema

Explicit Origin labels, flags and quality Origin labels which denote Occurrence (yes/no)
information domestic/local origin, foreign
or global, whereby a brand is
recognised as having a non-
domestic origin and it is
recognised globally
Brand/company name COO symbols embedded in Occurrence (yes/no)
company name (e.g. which are
recognised locally or globally
[Turkish Airlines])
Implicit Language English language is Occurrence (yes/no)
considered as a global
language (e.g. GCCP). German,
Hungarian and Turkish as
local (LCCP), while Italian is an
example of FCCP
Stereotypical people Locally or globally recognised Occurrence (yes/no)
celebrities (e.g. Famous water
polo player and coach of the
Hungarian National team,
Denes Kemeny)
Landscapes and monuments Monuments and landscapes Occurrence (yes/no)
which link to local or national
identity or which are globally
recognised (e.g. The statue of
Liberty is considered a global
momument; Buda castle is a
famous landmark of the
Hungarian capital Budapest)
Slogans, tag lines and brands’ Logos and slogans which Occurrence (yes/no)
logos indicate local or global
recognition and appeal (e.g.
Carlberg: Probably the best
beer in the world)
Levels of comparison
1. CCP Strategy which positions the GCCP; FCCP; LCCP and
strategy brand as symbol of a specific combinations based on the
consumer culture cues identified (LCCP/FCCP,
LCCP/GCCP, FCCP/GCCP, or a
mixture of all three)
2. Country Countries are classified Occurrence (yes/no) of CCP
according to the preference in strategies and symbols in the
communication/advertising and advertising of the three
the level of economic countries
development
Table 1. 3. Product High- and low- involvement High/low
The coding scheme category products’ classification

(Table 3). Although not the same, advertising practices in the two developed countries seem
to converge, while CCP advertising strategies in developing Turkey followed a different
pattern. We found that advertisements from Austria and Hungary use more GCCP (45.3%
and 50.5%, respectively) compared to Turkey (24.9%). On the contrary, advertising in
Turkey used more LCCP (45.1%) with more implicit symbols. We also observed variations
and similarities in the specific symbols used across the three countries. For instance, “origin”
Total symbol
Consumer
type culture
Combination CCP (% within total positioning
COO symbols LCCP FCCP GCCP strategy cases)
strategies
Explicit
Origin 48 (8.2%) 36 (11.3%) 50 (6.1%) 2 (0.8%) 136 (6.9%)
Brand/company 126 (21.7%) 201 (63.6%) 170 (20.8%) 48 (19.2%) 545 (27.7%
name
Implicit
Language 252 (43.4%) 16 (5%) 93 (11.3%) 151 (60.6%) 512 (26.1%)
Stereotypical people 35 (6%) 7 (2.2%) 137 (16.7%) 6 (2.4%) 185 (9.4%)
Landscapes and 22 (3.7%) 16 (5%) 79 (9.6%) 6 (2.4%) 123 (6.2%)
monuments
Slogans/tag lines and 96 (16.5%) 40 (12.6%) 288 (35.2%) 32 (14.4%) 456 (23.3%)
logos
Total advertising 579 (29.5%) 316 (16.1%) 817 (41.6%) 245 (12.6%) 1,957 Table 2.
Country of origin
strategy
symbol utilisation
(% within total cases) across different
Note(s): Number of occurrences across advertisements. Percentages indicate relative frequencies within each consumer culture
CCP advertising strategy (LCCP, FCCP, GCCP, combination) and relative frequencies in the total number of positioning advertising
cases (total advertising strategy and total symbol type) strategies

was the least used explicit symbol in CCP strategies across all three countries. Interestingly,
we found no occurrences of origin in GCCP in the advertising sample from Turkey. In terms of
implicit symbols, we found that language was the most used symbol for the LCCP strategy in
all three countries, while “slogans/tag lines” were used more in the GCCP strategy in Austria
and Hungary compared to Turkey which relied more on language in CCP strategies. Finally,
we observed that landscapes and monuments were the least used implicit symbol in all three
CCP advertising strategies (6.2%) and countries (see Table 3).

Hypotheses testing
We conducted a series of chi-square tests to test our hypotheses. The results provided
support for H1b (χ 2 (1) 5 218.80, p < 0.001) but not for H1a (χ 2 (1) 5 1.632, p 5 0.20), indicating
that GCCP used more implicit COO symbols relative to FCCP but not relative to LCCP. These
results contradicted prior research studies (Alden et al., 1999; Okazaki et al., 2010) that
suggested GCCP generally used more image-based symbols relative to LCCP. Furthermore,
investigating the type of implicit symbols revealed that language dominates LCCP
advertisement development (43.45%), whereas slogans/tag lines and logos were most
prominent in GCCP and FCCP advertisements with 35.2% and 12.6%, respectively (in the
latter case, though, implicit symbolism only accounts for 1/4 of all COO cues identified).
Furthermore, we found partial support in terms of H2a. More specifically, we found a higher
proportion of GCCP advertisements in Hungary and Austria (Hungary 5 50.6% vs
Austria 5 45.4%; χ 2 (1) 5 3.825, p 5 0.51) and a significantly lower proportion in Turkey
(24.9%; proportion differences with Hungary and Austria significant at α 5 0.01). LCCP
advertising strategies were more common in Turkey (Turkey 5 45.2%, Hungary 5 17.8%
and Austria 5 30.2%; all proportion differences significant at α 5 0.01). However, the two
developed countries showed significant differences in terms of LCCP, with Hungary having
fewer LCCP advertisements compared to Austria. With reference to FCCP usage, it seems
that such advertisements are equally common in Turkey and Hungary (no significant
IMR

Table 3.

within consumer
Country of origin
symbol utilisation

culture positioning
advertising strategies
across countries nested
Total symbol type
LCCP FCCP GCCP Combination strategy (% within each country)
COO symbols Austria Hungary Turkey Austria Hungary Turkey Austria Hungary Turkey Austria Hungary Turkey Austria Hungary Turkey

Explicit
Origin/made in 12 (0.5%) 7 (5%) 29 (11.9%) 3 (12.5%) 14 (10%) 19 (17%) 26 (6.8%) 24 (5%) 0 (0%) 1 (3.3%) 1 (0.9%) 0 (0%) 42 (6.2%) 46 (6.1%) 48 (8.9%)
Brand/company 38 (18.6%) 7 (5%) 81 (33.3%) 54 (64.1%) 79 (59%) 68 (61.2%) 42 (21.7%) 65 (14%) 63 (47%) 21 (25%) 15 (13.5%) 12 (24%) 155 (23.2%) 166 (22.1%) 224 (41.6%)
name

Implicit
Language 88 (53.1%) 89 (62%) 75 (30.8%) 2 (7.4%) 1 (1%) 13 (11.7%) 32 (14.4%) 28 (6%) 33 (24.6%) 52 (54%) 74 (66.6%) 25 (50%) 174 (26%) 192 (25.5%) 146 (27.1%)
Stereotypical 17 (3.9%) 15 (10%) 3 (1.2%) 0 (0) 1 (1%) 6 (5%) 57 (16.3%) 66 (15%) 14 (10.4%) 1 (0.8%) 5 (4.5%) 0 (0%) 75 (11.2%) 87(11.5%) 23 (4.2%)
people
Landscapes and 13 (2.1%) 4 (3%) 5 (2%) 4 (6.9%) 7 (5%) 5 (4.5%) 26 (6.3%) 47 (10%) 6 (4.4%) 2 (1.6%) 4 (3%) 0 (0%) 45 (6.7%) 62 (8.2%) 16 (2.9%)
monuments
Slogans/tag lines/ 34 (14.7%) 12 (8%) 50 (20.5%) 11 (5.1%) 29 (22%) 0 (0%) 120 (34.2%) 150 (33%) 18 (13.4%) 12 (13.4%) 7 (6.3%) 13 (26%) 177 (26.4%) 198 (23.3%) 81 (15%)
logos
Total advertising 202 (30.2%) 134 (17.8%) 243 (45.2%) 74 (11.1%) 131 (17.4%) 111 (20.6%) 303 (45.4%) 380 (50.6%) 134 (24.9%) 89 (13.3%) 106 (14.1%) 50 (9.3%) 668 751 538
strategy
(% within total cases
in country)
Note(s): Number of occurrences across advertisements. Percentages indicate relative frequencies per countries nested within CCP advertising strategies and relative frequencies for total cases for each country (total advertising
strategy and total symbol type)
differences), while far more common in relation to Austria (11.1% proportion differences with Consumer
Hungary and Turkey significant at α 5 0.01). This similarity in the use of FCCP between culture
Hungary and Turkey may be attributed to the exact stage of Hungary’s economic
development; while it is classed as developed, it represents a more recently transitioned
positioning
market economy relative to other well- developed countries. strategies
Moreover, we found no significant differences between Austria and Hungary in the
overall use of explicit and implicit symbols in CCP strategies. However, we uncovered
significant differences between countries within specific CCP strategies, thus providing
partial support to H2b. First, in comparing advertisements from Austria and Hungary in
terms of symbols within specific CCP strategies, we found that both countries used similar
symbols in GCCP in spite of the fact that they were different in terms of communication
orientation (e.g. Hall, 2000). Our results also indicated significant differences in the opposite
direction, with advertisements from Austria having more implicit and explicit symbols in
LCCP relative to that from Hungary (χ 2 (1) 5 10.69, p < 0.001). However, a closer look
revealed variations in the use of specific types of implicit symbols between Austria and
Hungary. More specifically, we found that (1) Austrian and Hungarian advertisements
differed in terms of language and landscapes/monuments used to convey GCCP
(χ 2 (1) 5 4.20, p < 0.001) and (2) in terms of origin and brand/company information used
to convey LCCP (χ 2 (1) 5 3.54, p < 0.05).
Second, while comparing Austria and Turkey, we found that the use of both implicit
and explicit symbols in the GCCP strategy is higher in Austria compared to Turkey
(χ 2 (1) 5 26.76, p < 0.001), while there are no differences between Austria and Turkey in the
use of implicit and explicit symbols in the LCCP strategy (χ 2 (1) 5 2.20, p < 0.13). However,
a comparison in terms of specific symbols used in LCCP between the two countries showed
significant differences in the use of language and slogans to convey LCCP (χ 2 (1) 5 4.048,
p < 0.05), with Austria using more language in LCCP and Turkey using more slogans/
logos and tag lines in LCCP. In terms of the hybrid CCP strategy, we found significant
differences in the use of symbols between Austria and Hungary (χ 2 (1) 5 4 0.55, p < 0.05),
with Hungary using more implicit symbols in the hybrid CCP strategy, relative to Austria;
Austria on the other hand used more implicit symbols relative to Turkey
(χ 2 (1) 5 10.36, p < 0.01).
Finally, we found no significant results for H3a (χ 2 (1) 5 0.017, p < 0.89); however, we
found support for H3b (χ 2 (1) 5 13.203, p < 0.001), thus indicating that high-involvement
products used more GCCP relative to FCCP. Indeed, we found 443 occurrences of GCCP
advertisements in high-involvement products relative to 196 occurrences in FCCP (Table 4).
This result indicated that high-involvement products are positioned as more global than
foreign in advertising in the three countries studied. Finally, we found no support for H4,
positing that high-involvement products used more explicit symbols compared to low-
involvement products. Table 4 indicates that occurrences of explicit symbols in advertising
are equivalent between high- (34.4%) vs (37.2%) low-involvement products. However, further
chi-square tests indicated that high- and low-involvement products differed in the use of
explicit symbols within CCP strategies. More specifically, when we compared high- and low-
involvement products in terms of symbols in (a) LCCP and (b) GCCP strategies, we found
significant differences in the use of origin and brand information (LCCP: χ 2 (1) 5 4.29, p < 0.05
and GCCP: χ 2 (1) 5 5.70, p < 0.05). Advertisements for high-involvement products used
marginally more origin symbols relative to low involvement, which used more brand/
company information in both LCCP and GCCP strategies. Additionally, we found significant
differences in the use of stereotypical people and landscapes/monuments in GCCP
(χ 2 (1) 5 25.800, p < 0.001) between high- and low-involvement products, with high-
involvement products using more landscapes, while low-involvement counterparts using
more stereotypical people in their advertising.
IMR Total symbol type
(% within high- and
Combination low-involvement
LCCP FCCP GCCP strategy cases)

High involvement
Explicit
Origin 29 (9.1%) 18 (9.1%) 34 (7.6%) 2 (1.6%) 83 (7.7%)
Brand/company 54 (17%) 133 (67.8%) 83 (18.7%) 18 (14.8%) 288 (26.7%)
name
Implicit
Language 151 (47.7%) 8 (4%) 40 (9%) 77 (63.6%) 276 (25.6%)
Stereotypical 17 (5.3%) 3 (1.5%) 55 (12.4%) 0 (0%) 75 (6.9%)
people
Landscapes and 10 (3.1%) 9 (4.5%) 60 (13.5%) 2 (1.6%) 81 (7.5%)
monuments
Slogans/tag lines/ 55 (15.4%) 25 (12.7%) 171 (38.6%) 22 (18.1%) 273 (25.3%)
logos
Total advertising 316 (29.4%) 196 (15.7%) 443 (41.2%) 121 (11.2%) 1,076
strategy
(% within high-
involvement cases)
Low involvement
Explicit
Origin 19 (7.2%) 18 (15%) 16 (4.2%) 0 (0%) 53 (6%)
Brand/company 72 (27.3%) 68 (56.6%) 87 (23.2%) 30 (24.1%) 257 (31.2%)
name
Implicit
Language 101 (38.4%) 8 (6.6%) 53 (14.1%) 74 (59.6%) 236 (26.7%)
Stereotypical 18 (6.8%) 4 (3.3%) 82 (21.9%) 6 (4.8%) 110 (12.4%)
people
Landscapes and 12 (4.5%) 7 (5.8%) 19 (5%) 4 (3.2%) 42 (4.7%)
monuments
Slogan/tag lines/ 41 (15.5%) 15 (5.8%) 117 (31.2%) 10 (8%) 183 (20.7%)
Table 4. logos
Country of origin Total advertising 263 (30%) 120 (13.6%) 374 (42.5%) 124 (14.1%) 881
symbol utilisation strategy
across consumer
(% within low-
culture positioning
advertising strategies involvement cases)
in high- vs low- Note(s): Number of occurrences across advertisements. Percentages indicate relative frequencies within each
involvement products’ CCP advertising strategy (LCCP, FCCP, GCCP, combination) and relative frequencies in the total number of
categories cases (total advertising strategy and total symbol type)

Discussion, implications and limitations


In this study, we set out to examine how advertisers communicate consumer culture via CCP
strategies and symbols. Specifically, we focussed on (1) whether and (2) how symbols are used
in international advertising to communicate various CCP strategies in three different
countries with varying economic development levels as well as communication orientation
(Austria, Hungary and Turkey) and across high- and low- involvement products’ categories.
Our findings offer interesting theoretical and managerial implications. First of all, this study
fills research gaps in the current knowledge pertaining to the application of consumer culture
theory (e.g. Steenkamp, 2019) by identifying how specific symbols are used within CCP
strategies in advertising in different countries and product categories. We focussed on COO
symbols at the general level and our results indicated that such symbols were used mostly
within the GCCP strategy, highlighting their effectiveness as a tool to convey GCC. We found Consumer
that both GCCP and LCCP advertisements mainly used implicit COO symbols, while culture
advertisers tended to use explicit symbols, such as an origin label or company name, to
convey FCCP. These findings corroborate prior research studies suggesting that implicit
positioning
symbols may be more useful for GCCP (Akaka and Alden, 2010) relative to other CCP strategies
strategies as they are more adaptable to globalisation.
Our findings contribute to relevant research by suggesting that implicit symbols are
highly useful for conveying the LCCP strategy. While this result is unexpected, the reason
behind it might be found in the type of implicit symbol mostly used to convey the LCCP
strategy, namely language. Compared to GCCP advertising approaches, where COO symbols
such as slogans, tag lines and logos are used the most (35.2%), language (e.g. Hungarian,
German and Turkish) is mostly used to forge connections with the local culture. While
English language is very often used in advertising to reflect GCCP (Alden et al., 1999;
Cleveland and Laroche, 2007; Gammoh et al., 2011), we found that language was mostly used
as a local symbol (43%) relative to a global (11.3%) or foreign one (5%). Given the wide
diffusion of English language across the globe and people’s familiarity with English, it
appears that language, as a creative element, is relatively stronger in inducing the notion of
localness and weaker in evoking a GCC. Taking into account the crucial role of language in
defining and maintaining national heritage and culture (Rosa et al., 2017), it is not surprising
that advertisers often utilise this cue to come closer to local societies. Interestingly, language
is the most utilised symbol in hybrid strategy (Alden et al., 2006) in general and across all
three countries. Research studies exploring the effects of dual language usage in product
packaging argued that bilingual product information might not be judged favourably as it
provides legitimacy to the out-group (“the other language group”) (Gopinath and Glassman,
2008). Hence, the question that remains and calls for future research endeavours is whether
the use of language as a COO cue to portray a hybrid CCP strategy is indeed successful and
under which conditions.
Second, as our study looks into developed and developing countries with diverse
communication orientations, the results enable us to better understand cross-national
applications of consumer culture theory (Steenkamp, 2019), and at the same time they
challenge the current knowledge on the use of COO symbols across cultures and product
categories. Indeed, an interesting contribution of our study is that it challenges current
knowledge on the use of GCCP strategies in developing economies. Previous research studies
indicate that developing countries tend to use more GCCP in their advertising, while less
GCCP appears in the advertising of developed countries, thus attributing the differences
largely based on cultural dimensions (Czarnecka et al., 2018). Our results indicate that it is in
fact the developed economies that reach out towards this strategy in their communication
efforts compared to the developing country in our sample. This is explained by the fact that,
relative to Turkey that uses less GCCP, both Austria and Hungary are developed countries
and Schengen members of the EU. Developed countries allow for a greater diffusion of
globalisation, whereby consumers become acculturated as societies are exposed to more
globally positioned brand advertising (Cleveland and Laroche, 2007). At the same time,
advertisers across EU countries follow advertising standards and EU legislation (Easa;
European Commission), though in the case of CCP both domestic and foreign brands can use
CCP strategies (Liu et al., 2017). On the contrary, Turkey is a middle-eastern country with
controlled access to digital mass media (Reuters, 2019) that impacts on the diffusion of GCC;
hence, advertisers focus more on using LCCP and FCCP. Also, Turkish consumers are more
ethnocentric (e.g. Acikdill et al., 2018) compared to Hungarians; thus, products (even global
brands) promoted in Turkey ought to link to local culture and tastes.
With regards to the use of COO symbols across countries, the results indicate similar
patterns as those of CCP strategies between Austria and Hungary, even though the two
IMR countries differ in their level of communication orientation (Hall, 2000). As a low-
communication context country, we expected Austria to use more explicit symbols, as
opposed to Hungary and Turkey. This is true only in the case of hybrid strategy, whereby we
find that Hungary as a high-communication context country uses overall more implicit
symbols relative to Austria. On the contrary, we find that both Austria and Hungary use
implicit symbols in their GCCP relative to Turkey. However, variations are observed in the
types of implicit symbols used in GCCP between the two developed countries (Austria and
Hungary). For instance, more landscapes and monument symbols (10%) are utilised in
Hungarian advertising relative to Austrian (6.3%) advertising to convey GCCP, while
Austrian advertising uses language (14.4%) to a greater extent to convey GCCP. Such
variations may be attributed to the different communication contexts. For example, while
language and landscapes and monuments are both implicit symbols, they differ in their
execution in advertising, with language being written and landscapes and monuments being
visual. The fact that Austrian advertisements use language to a greater extent to convey
GCCP relative to Hungary may imply that language is used as a “direct” COO symbol in the
context of conveying CCPs. This also raises the question of whether language can operate as
both implicit and explicit symbols depending on the given country’s context.
Moreover, our results indicate variations in the use of CCP strategies within high- and low-
involvement products’ categories. Prior research studies support that high-involvement
durable products are mostly reflected by GCCP in advertising (e.g. Alden et al., 1999). However,
in our study, we also find that this is true for low-involvement products’ categories as well.
Additionally, our results indicate that both categories of products use mostly implicit symbols,
relative to explicit ones, to convey CCP strategies in advertising. Initially, and extending recent
research (Zeugner-Roth and Bartsch, 2019), we find that high-involvement products (such as
durable, technology products) use more COO symbols in their CCP strategies overall relative to
low-involvement products (e.g. food). This is because advertising of high-involvement products
triggers a higher level of processing and elaboration, which requires a greater number of cues
(Vaughn, 1980). Finally, and relating to specific CCP strategies, our results corroborate that
both high- and low-involvement products use more implicit COO symbols in their CCP
advertising. Specifically, more slogans and tag lines are used to convey GCCP, reflecting a
product’s globalness (e.g. Grey Goose: World’ Best-Tasting Vodka), while LCCP relies more on
language as a COO symbol. In this instance, language seems to help portray a connection with a
local culture (Rosa et al., 2017), irrespective of whether individuals see the products as
personally important or relevant to them. Interestingly, and contrary to hypothesis H3a, we find
that GCCP is the most utilised strategy in the advertising of both categories followed by LCCP;
however, the products differ in terms of the use of implicit symbols (stereotypical people,
landscapes and monuments) in GCCP and explicit symbols (e.g. origin, brand/name, etc.) in both
GCCP and LCCP. Finally, the findings indicate the symbols’ occurrences within GCCP is more
widespread (e.g. slogan, famous/stereotypical people, story themes, etc.) as opposed to the
symbols used to portray a LCCP strategy (predominantly portrayed via “use of language”) or/
and FCCP strategy (predominantly portrayed via brand/company name), indicating that COO
is an effective practical tool for GCCP (e.g. Samiee, 2011).

Managerial implications
In terms of managerial implications, the results of the present study are relevant for
international marketing professionals wishing to position their brands in countries with
differing levels of economic development and communication orientation. First, our study
shows that a COO typology of symbols (Aichner, 2014) can be used to a greater or a lesser
extent to portray an intended CCP strategy by international advertisers. We also show that
certain COO symbols that are indicated as good manifestations of GCCP are not dominantly
used in everyday marketing practice. For example, “origin” is surprisingly absent or used Consumer
rarely in print advertisements in all three countries, suggesting that it is not an effective COO culture
tool to convey CCP strategies. Furthermore, given the importance of implicit symbols for both
LCCP and GCCP, in all three countries, advertisers could consider standardising
positioning
advertisements in magazines on these specific symbols. On the other hand, our results strategies
provide a list of symbols used to portray a GCCP strategy and show that the same symbols
can be used in both high and low contexts, developed and less developed countries, unlike
other research studies which have, so far, provided insufficient findings regarding different
types of symbols used for CCP in advertising. However, the way these symbols are used
differs at the country and at the product category levels, where variations can be observed in
the occurrences of specific symbols within CCP strategies. Therefore, relative to extant
research, our findings are more useful to managers as we identify specific symbols that can be
used to convey all three CCP strategies. Additionally, the identification of variations in the
usage of specific and varied symbols across CCPs, countries and product categories provides
a set of insights or “lessons” for international advertisers, in that GCCP with similar symbols
may be achieved at a regional level, as opposed to global level, given that the majority of
research studies have focussed on a single symbol (e.g. appeals) and on countries with
extreme cultural peculiarities (e.g. the USA, Japan, etc.) (Onkvisit and Shaw, 1999).
Additionally, our findings indicate that GCCP can be manifested by more implicit symbols for
both high- and low-involvement products, though when it comes to different strategies, there
are some variations within CCP strategies and countries. As such, international advertisers
can achieve standardisation when it comes to GCCP and the symbols used, whereas
adaptation is required for LCCP with particular emphasis on the role of language in high-
communication context countries relative to low-communication context countries, where
additional implicit symbols may be used to reflect LCCP.

Limitations and directions for future research


Reflecting on our study, there are a number of limitations we need to acknowledge. Initially,
while we used a thorough list of symbols to explore occurrences within CCP strategies, more
insights were required into the use of language as a CCP symbol. More specifically, English
language has been claimed to be the symbol of globalism and hence a tool for portraying a
GCCP communication strategy (Akaka and Alden, 2010). However, it might be that today’s
consumers have become used to the idea of seeing and hearing the English language in
advertisements and hence, English as a language cue might have “exhausted” its power to
portray a GCCP strategy. In addition, we analysed advertisements from a German-speaking
country and two other countries with a language that is solely spoken in one country (i.e.
Hungarian and Turkish). It might be that the local language in Austrian advertisements
could actually be a symbol of an FCCP strategy (products coming from Germany or Swiss
products). Hence, in general, language is a symbol and its ability to portray CCPs warrants
further research. Furthermore, we have focussed one sidedly on the advertisers and
investigated their application of symbols to portray a particular culture positioning with a
conclusion that a GCCP strategy dominates as a communication strategy in Austria and
Hungary, while FCCP is used in Turkey. Further research is required to include consumers’
responses to such advertisements, capturing individual variables such as ethnocentrism and

cosmopolitanism (Oszomer, 2012) and to uncover whether there is a gap between advertisers’
conviction of the CCPs they are portraying and symbols they use to achieve this and
consumers’ perceptions of these advertisements. Finally, the current work provides a
substantive focus on identifying COO symbols as carriers of culture-specific meanings.
However, this research relied on a single medium, i.e. print advertisements and a product
category– level comparison. Future research should not only determine the potential for
IMR generalisability of the study’s findings across different media contexts but also across
different types of brands (e.g. luxury vs non luxury brands). For example, statistics show that
the most used medium throughout the countries in Europe is television, with social networks
and the Internet becoming increasingly important as well (Statista, 2017).

Note
1. It should be noted that some Western monuments, such as the Statue of Liberty, have more global
than local status.

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Corresponding author
Nina Michaelidou can be contacted at: [email protected]

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