How Do International Advertisers Use Consumer Culture Positioning Strategies? A Cross-National, Cross-Category Approach
How Do International Advertisers Use Consumer Culture Positioning Strategies? A Cross-National, Cross-Category Approach
How Do International Advertisers Use Consumer Culture Positioning Strategies? A Cross-National, Cross-Category Approach
https://www.emerald.com/insight/0265-1335.htm
Abstract
Purpose – The present paper explores how advertisers use consumer culture positioning (CCP) strategies in
advertising across countries and product categories.
Design/methodology/approach – The study employs a content analysis approach to investigate usage of CCP
strategies and symbols across different CCP strategies, countries and product categories. The authors focussed on
country of origin (COO) cues as symbols of CCP. The authors collected printed advertisements from countries at
different levels of economic development and communication orientation for the content analysis, namely,
Austria (n 5 182), Hungary (n 5 199) and Turkey (n 5 120) and products with high- vs low-involvement levels.
Findings – Findings of this study indicated that global consumer culture positioning (GCCP) and local
consumer culture positioning (LCCP) advertisements relied more on implicit symbols, while foreign consumer
culture positioning (FCCP) advertisements predominantly employed explicit ones. Types of symbols and their
utilisation varied across countries and product categories, with language, tag lines/logos and brand names
being key components across different advertisements.
Practical implications – The results document the practices of CCP-based advertising, offering important
insights on whether and how symbolism can be effectively used for communicating different CCPs across
markets.
Originality/value – Little is known in terms of how specific symbols are used to communicate consumers’
culture. In this study, the authors analysed the content of 501 real-print advertisements across multiple
countries and product categories. This study contributes to the theory and practice by revealing how
consumers’ culture manifests through diverse COO symbols in advertising imagery and by facilitating the
application of such manifestations across market contexts.
Keywords Consumer culture positioning, Cross national, Country of origin symbols, International advertising
Paper type Research paper
Introduction
Globalisation is responsible for blurring geographical cultural boundaries through the diffusion
of media and the emergence of a global consumer culture (GCC) (Appadurai, 1990; Cleveland and
€
Laroche, 2007; Ozsomer, 2019). GCC is manifested via the existence of consumption-bound
symbols, signs and behaviours commonly used in advertising of products. Indeed,
advertisements operate as signs or narratives that communicate consumer culture associated
with the brand itself and its positioning (Alden et al., 1999). In this sense, advertising cues and International Marketing Review
other symbols represent important tools for managers to convey intended meaning to audiences. © Emerald Publishing Limited
0265-1335
In particular, international advertisers have used such tools to communicate three distinct types DOI 10.1108/IMR-05-2020-0101
IMR of consumer culture positioning (CCP), depending on whether a brand is expressed as a symbol
of global consumer culture positioning (GCCP), local consumer culture positioning (LCCP) or a
specific foreign consumer culture positioning (FCCP) (Akaka and Alden, 2010; Alden et al., 1999;
Halkias et al., 2017). Although current work acknowledges that there may be contextual variance
in the usage of CCP strategies (e.g. country, product, symbols, etc. e.g. Taylor and Okazaki, 2015),
there is a lack of scholarly research that provides insights into the specific set of symbols that are
utilised to convey CCP strategies across national cultures and product categories. Authors
corroborate the existence of the gap in the literature, with Czarnecka and Keles (2014) arguing
that much of the work on GCCP does not give particular descriptions of its various symbolic
manifestations (see also, Westjohn et al., 2012). More recently, Steenkamp (2019) indicated that
there is limited research on the managerial applications of GCC, such as the CCP strategies used
across countries and product categories. Indeed, although CCP is most likely communicated by
advertisers differently across cultures (Alden et al., 1999), the limited number of studies that
examine representations of consumer culture in advertising typically focus on either a single
CCP strategy (GCCP) or a single “symbol” (appeals, Okazaki et al., 2010) (with the exception of
Alden et al., 1999) or product category (Gammoh et al., 2011), despite research indicating that CCP
is likely to be communicated by advertisers differently across cultures (Alden et al., 1999). Lack
of research in this domain has therefore fuelled the inability to understand differences in how
consumer culture meaning is transferred through advertising in different national cultures and
products’ contexts, hence treating the development of CCP strategies in a uniform way and
inevitably leading to suboptimal ways in communicating consumer culture across different
countries and product contexts.
Following the aforementioned research gaps, there is a clear need to examine the usage and
symbolic manifestation of CCP strategies in advertising across national cultures and product
contexts, in order to advance current knowledge on the applications of consumer culture
(Steenkamp, 2019). This study is therefore novel, and it is guided by two main research
objectives: (1) to examine symbols used in advertising to portray CCP strategies and (2) to
explore differences in the use of symbols in CCP strategies across national cultures and product
categories. To address these objectives, we present a study that provides a comprehensive
investigation of how advertisers use CCP strategies across countries with different levels of
economic development and communication orientation (e.g. Austria, Hungary and Turkey) and
product categories with varying levels of involvement. Additionally, we explore country of
origin (COO) cues as symbols of CCP, as to the best of our knowledge, they have received
minimal research attention, compared to themes and appeals that have been studied to a greater
extent in relation to CCP strategies (e.g. Alden et al., 1999; Okazaki et al., 2010). Indeed, despite its
importance in affecting international advertising (Akaka and Alden, 2010), less research has
studied COO as a marketing tool (Zeugner-Roth and Bartsch, 2019), let alone as a CCP
advertising tool. Accordingly, the contribution of our study is threefold: primarily, we offer novel
knowledge on the symbolic manifestations of CCP in advertising, thus extending the stream of
research that examines applications of consumer culture theory (Steenkamp, 2019). A second
contribution involves the examination of COO symbols as tools of CCP strategies relative to
other research studies that have focussed on other symbols such as appeals (e.g. Alden et al.,
1999; Czarnecka and Keles, 2014) or have not considered COO as a potential CCP tool (e.g.
Aichner, 2014; Hornikx et al., 2020; Zeugner-Roth and Bartsch, 2019). Finally, the study provides
important practical contributions to international marketers, thus enhancing the managerial
applications of CCP, and thereafter COO symbols, in international advertising (Samiee, 2011;
Steenkamp, 2019). Advertisers should be able to understand how to effectively utilise different
CCP strategies (Westjohn et al., 2012) and specific symbols in different country contexts, given
that advertising and style of communication vary across countries (Hall, 2000). Our findings
contribute to this direction, offering insights to international advertisers regarding
simultaneously moving across cultures, standardising [or not] global messages and, at the
same time, increasing the local relevance of products in cultures that do not favour global Consumer
messages. culture
positioning
Theoretical background
strategies
Consumer culture and cultural globalisation theories
The study of CCP strategies in advertising is underpinned by two main theoretical bases.
Initially, consumer culture theory (Arnould and Thompson, 2005) addresses the
interrelationship between consumers’ behaviours or actions, the marketplace and the
cultural meanings that are shared or used by individuals to make sense of their world. Most
often, cultural meanings are manifested by commercially produced images and symbols,
which aim to shape brand evaluations, consumers’ preferences and attitudes. A second
theory underpinning the study of CCP strategies is cultural globalisation theory, which
focusses on the cross-national transmission of images and symbols and aims to examine
responses to globalism and localism (Pieterse, 2004; Steenkamp, 2019). Akin to this theory is
the idea that individuals respond to market globalisation in different ways (see Berry and
Sam, 1997; Cleveland and Laroche, 2007). For example, on the one hand, individuals may
assimilate to a GCC manifested via consumption-related symbols (Holton, 2000) enforced by
global media (Appadurai, 1990; Walker, 1996) and diffused via the growing number of
English-speaking audiences (Cleveland et al., 2016). One the other hand, individuals may
exhibit a rejection towards globalism and a preference towards local consumer culture (LCC),
thus informing cultural positioning strategies. In this case, individuals prefer consumption-
bound symbols, signs and behaviours that have local connotations as they help them to keep
their unique national identity. These two theories provide the theoretical underpinnings for
the development of CCP strategies in advertising.
Research methodology
Content analysis was used to address the aims of the study, in line with previous research
studies (Alden et al., 1999; Czarnecka and Keles, 2014; Mueller, 1996; Okazaki et al., 2010). As a
method, content analysis identifies and categorises media content into coding categories in
order to understand their contextual use (Hsieh and Shannon, 2005). This approach is
advantageous as it is deemed “unobtrusive and nonreactive”, enabling the researchers to gain
insights about the contextual use of specific codes within content (Babbie and Mouton, 1992;
Hsieh and Shannon, 2005). We collected data in the form of printed magazine advertisements
from seven product categories and three countries, namely, Austria (n 5 182), Hungary
(n 5 199) and Turkey (n 5 120). We focussed on advertisements from product categories with
varying levels of involvement such as cars, high-technology durables, jewellery and watches,
personal non-durables, non-alcoholic beverages, alcoholic drinks and clothing. The product
categories were assigned into either high- or low-involvement category by the researchers, in
line with previous approaches (Alden et al., 1999; Mueller, 1996) and were equally represented
in the advertising content in all three countries. In terms of selection criteria, the
advertisements were selected from a population of advertisements in magazines (e.g. Elle,
Maxim, Cosmopolitan, Elle Turkiye, Wienerin, Ms., InStyle, etc.) and newspapers with
nationwide coverage and high readership ratings (e.g. Zeugner-Roth and Bartsch, 2019). We
focussed on media outlets of general appeal (non-thematic) and comparable across the three
countries in terms of general format and editorial content. Consistent with Alden et al. (1999),
we excluded advertisements from the sample that (1) were repeated or referred to previous
advertisements, (2) belonged to local advertising (e.g. advertising for small, local retailers,
etc.) and (3) consisted of sales promotions.
The selection of the countries was based on (1) the level of economic development (e.g. UN,
2014) and (2) communication orientation (Hall, 2000), which allowed us to identify differences
in the execution of CCP strategies and usage of COO symbols in advertising across the three
countries. First, there was considerable variation in the economic development across
Austria, Hungary and Turkey (in terms of gross domestic product [GDP] per capita)
(Statistictime, 2018; Worldometer, 2019). Austria and Hungary are neighbouring countries;
both are classed as developed countries with similar political systems and both are members Consumer
of the EU. However, Austria is regarded as a well-developed country with a much higher GDP culture
(455.3bn USD) compared to Hungary (GDP: 157.9bn USD) which has transitioned into the
market economy fairly recently and has considerably less per capita income compared to the
positioning
EU’s average (Indexmundi, 2020). Additionally, Austria has a bigger advertising industry strategies
(advertising spend over $4bn, in 2018) compared to Hungary (advertising spend: $1bn). On
the other hand, Turkey is classified as a developing nation and has a higher population and a
larger GDP (743.4bn USD) but relatively smaller advertising industry compared to Austria
and Hungary (in terms of advertising spend: just over a bn USD) (E-marketer, 2018; Statista,
2018). Second, in terms of communication context, prior research studies position Austria as a
low-communication context country, while Turkey and Hungary are seen as high-
communication context countries (Chwiałkowska, 2012; Haghirian, 2010; Holicza, 2016).
Explicit Origin labels, flags and quality Origin labels which denote Occurrence (yes/no)
information domestic/local origin, foreign
or global, whereby a brand is
recognised as having a non-
domestic origin and it is
recognised globally
Brand/company name COO symbols embedded in Occurrence (yes/no)
company name (e.g. which are
recognised locally or globally
[Turkish Airlines])
Implicit Language English language is Occurrence (yes/no)
considered as a global
language (e.g. GCCP). German,
Hungarian and Turkish as
local (LCCP), while Italian is an
example of FCCP
Stereotypical people Locally or globally recognised Occurrence (yes/no)
celebrities (e.g. Famous water
polo player and coach of the
Hungarian National team,
Denes Kemeny)
Landscapes and monuments Monuments and landscapes Occurrence (yes/no)
which link to local or national
identity or which are globally
recognised (e.g. The statue of
Liberty is considered a global
momument; Buda castle is a
famous landmark of the
Hungarian capital Budapest)
Slogans, tag lines and brands’ Logos and slogans which Occurrence (yes/no)
logos indicate local or global
recognition and appeal (e.g.
Carlberg: Probably the best
beer in the world)
Levels of comparison
1. CCP Strategy which positions the GCCP; FCCP; LCCP and
strategy brand as symbol of a specific combinations based on the
consumer culture cues identified (LCCP/FCCP,
LCCP/GCCP, FCCP/GCCP, or a
mixture of all three)
2. Country Countries are classified Occurrence (yes/no) of CCP
according to the preference in strategies and symbols in the
communication/advertising and advertising of the three
the level of economic countries
development
Table 1. 3. Product High- and low- involvement High/low
The coding scheme category products’ classification
(Table 3). Although not the same, advertising practices in the two developed countries seem
to converge, while CCP advertising strategies in developing Turkey followed a different
pattern. We found that advertisements from Austria and Hungary use more GCCP (45.3%
and 50.5%, respectively) compared to Turkey (24.9%). On the contrary, advertising in
Turkey used more LCCP (45.1%) with more implicit symbols. We also observed variations
and similarities in the specific symbols used across the three countries. For instance, “origin”
Total symbol
Consumer
type culture
Combination CCP (% within total positioning
COO symbols LCCP FCCP GCCP strategy cases)
strategies
Explicit
Origin 48 (8.2%) 36 (11.3%) 50 (6.1%) 2 (0.8%) 136 (6.9%)
Brand/company 126 (21.7%) 201 (63.6%) 170 (20.8%) 48 (19.2%) 545 (27.7%
name
Implicit
Language 252 (43.4%) 16 (5%) 93 (11.3%) 151 (60.6%) 512 (26.1%)
Stereotypical people 35 (6%) 7 (2.2%) 137 (16.7%) 6 (2.4%) 185 (9.4%)
Landscapes and 22 (3.7%) 16 (5%) 79 (9.6%) 6 (2.4%) 123 (6.2%)
monuments
Slogans/tag lines and 96 (16.5%) 40 (12.6%) 288 (35.2%) 32 (14.4%) 456 (23.3%)
logos
Total advertising 579 (29.5%) 316 (16.1%) 817 (41.6%) 245 (12.6%) 1,957 Table 2.
Country of origin
strategy
symbol utilisation
(% within total cases) across different
Note(s): Number of occurrences across advertisements. Percentages indicate relative frequencies within each consumer culture
CCP advertising strategy (LCCP, FCCP, GCCP, combination) and relative frequencies in the total number of positioning advertising
cases (total advertising strategy and total symbol type) strategies
was the least used explicit symbol in CCP strategies across all three countries. Interestingly,
we found no occurrences of origin in GCCP in the advertising sample from Turkey. In terms of
implicit symbols, we found that language was the most used symbol for the LCCP strategy in
all three countries, while “slogans/tag lines” were used more in the GCCP strategy in Austria
and Hungary compared to Turkey which relied more on language in CCP strategies. Finally,
we observed that landscapes and monuments were the least used implicit symbol in all three
CCP advertising strategies (6.2%) and countries (see Table 3).
Hypotheses testing
We conducted a series of chi-square tests to test our hypotheses. The results provided
support for H1b (χ 2 (1) 5 218.80, p < 0.001) but not for H1a (χ 2 (1) 5 1.632, p 5 0.20), indicating
that GCCP used more implicit COO symbols relative to FCCP but not relative to LCCP. These
results contradicted prior research studies (Alden et al., 1999; Okazaki et al., 2010) that
suggested GCCP generally used more image-based symbols relative to LCCP. Furthermore,
investigating the type of implicit symbols revealed that language dominates LCCP
advertisement development (43.45%), whereas slogans/tag lines and logos were most
prominent in GCCP and FCCP advertisements with 35.2% and 12.6%, respectively (in the
latter case, though, implicit symbolism only accounts for 1/4 of all COO cues identified).
Furthermore, we found partial support in terms of H2a. More specifically, we found a higher
proportion of GCCP advertisements in Hungary and Austria (Hungary 5 50.6% vs
Austria 5 45.4%; χ 2 (1) 5 3.825, p 5 0.51) and a significantly lower proportion in Turkey
(24.9%; proportion differences with Hungary and Austria significant at α 5 0.01). LCCP
advertising strategies were more common in Turkey (Turkey 5 45.2%, Hungary 5 17.8%
and Austria 5 30.2%; all proportion differences significant at α 5 0.01). However, the two
developed countries showed significant differences in terms of LCCP, with Hungary having
fewer LCCP advertisements compared to Austria. With reference to FCCP usage, it seems
that such advertisements are equally common in Turkey and Hungary (no significant
IMR
Table 3.
within consumer
Country of origin
symbol utilisation
culture positioning
advertising strategies
across countries nested
Total symbol type
LCCP FCCP GCCP Combination strategy (% within each country)
COO symbols Austria Hungary Turkey Austria Hungary Turkey Austria Hungary Turkey Austria Hungary Turkey Austria Hungary Turkey
Explicit
Origin/made in 12 (0.5%) 7 (5%) 29 (11.9%) 3 (12.5%) 14 (10%) 19 (17%) 26 (6.8%) 24 (5%) 0 (0%) 1 (3.3%) 1 (0.9%) 0 (0%) 42 (6.2%) 46 (6.1%) 48 (8.9%)
Brand/company 38 (18.6%) 7 (5%) 81 (33.3%) 54 (64.1%) 79 (59%) 68 (61.2%) 42 (21.7%) 65 (14%) 63 (47%) 21 (25%) 15 (13.5%) 12 (24%) 155 (23.2%) 166 (22.1%) 224 (41.6%)
name
Implicit
Language 88 (53.1%) 89 (62%) 75 (30.8%) 2 (7.4%) 1 (1%) 13 (11.7%) 32 (14.4%) 28 (6%) 33 (24.6%) 52 (54%) 74 (66.6%) 25 (50%) 174 (26%) 192 (25.5%) 146 (27.1%)
Stereotypical 17 (3.9%) 15 (10%) 3 (1.2%) 0 (0) 1 (1%) 6 (5%) 57 (16.3%) 66 (15%) 14 (10.4%) 1 (0.8%) 5 (4.5%) 0 (0%) 75 (11.2%) 87(11.5%) 23 (4.2%)
people
Landscapes and 13 (2.1%) 4 (3%) 5 (2%) 4 (6.9%) 7 (5%) 5 (4.5%) 26 (6.3%) 47 (10%) 6 (4.4%) 2 (1.6%) 4 (3%) 0 (0%) 45 (6.7%) 62 (8.2%) 16 (2.9%)
monuments
Slogans/tag lines/ 34 (14.7%) 12 (8%) 50 (20.5%) 11 (5.1%) 29 (22%) 0 (0%) 120 (34.2%) 150 (33%) 18 (13.4%) 12 (13.4%) 7 (6.3%) 13 (26%) 177 (26.4%) 198 (23.3%) 81 (15%)
logos
Total advertising 202 (30.2%) 134 (17.8%) 243 (45.2%) 74 (11.1%) 131 (17.4%) 111 (20.6%) 303 (45.4%) 380 (50.6%) 134 (24.9%) 89 (13.3%) 106 (14.1%) 50 (9.3%) 668 751 538
strategy
(% within total cases
in country)
Note(s): Number of occurrences across advertisements. Percentages indicate relative frequencies per countries nested within CCP advertising strategies and relative frequencies for total cases for each country (total advertising
strategy and total symbol type)
differences), while far more common in relation to Austria (11.1% proportion differences with Consumer
Hungary and Turkey significant at α 5 0.01). This similarity in the use of FCCP between culture
Hungary and Turkey may be attributed to the exact stage of Hungary’s economic
development; while it is classed as developed, it represents a more recently transitioned
positioning
market economy relative to other well- developed countries. strategies
Moreover, we found no significant differences between Austria and Hungary in the
overall use of explicit and implicit symbols in CCP strategies. However, we uncovered
significant differences between countries within specific CCP strategies, thus providing
partial support to H2b. First, in comparing advertisements from Austria and Hungary in
terms of symbols within specific CCP strategies, we found that both countries used similar
symbols in GCCP in spite of the fact that they were different in terms of communication
orientation (e.g. Hall, 2000). Our results also indicated significant differences in the opposite
direction, with advertisements from Austria having more implicit and explicit symbols in
LCCP relative to that from Hungary (χ 2 (1) 5 10.69, p < 0.001). However, a closer look
revealed variations in the use of specific types of implicit symbols between Austria and
Hungary. More specifically, we found that (1) Austrian and Hungarian advertisements
differed in terms of language and landscapes/monuments used to convey GCCP
(χ 2 (1) 5 4.20, p < 0.001) and (2) in terms of origin and brand/company information used
to convey LCCP (χ 2 (1) 5 3.54, p < 0.05).
Second, while comparing Austria and Turkey, we found that the use of both implicit
and explicit symbols in the GCCP strategy is higher in Austria compared to Turkey
(χ 2 (1) 5 26.76, p < 0.001), while there are no differences between Austria and Turkey in the
use of implicit and explicit symbols in the LCCP strategy (χ 2 (1) 5 2.20, p < 0.13). However,
a comparison in terms of specific symbols used in LCCP between the two countries showed
significant differences in the use of language and slogans to convey LCCP (χ 2 (1) 5 4.048,
p < 0.05), with Austria using more language in LCCP and Turkey using more slogans/
logos and tag lines in LCCP. In terms of the hybrid CCP strategy, we found significant
differences in the use of symbols between Austria and Hungary (χ 2 (1) 5 4 0.55, p < 0.05),
with Hungary using more implicit symbols in the hybrid CCP strategy, relative to Austria;
Austria on the other hand used more implicit symbols relative to Turkey
(χ 2 (1) 5 10.36, p < 0.01).
Finally, we found no significant results for H3a (χ 2 (1) 5 0.017, p < 0.89); however, we
found support for H3b (χ 2 (1) 5 13.203, p < 0.001), thus indicating that high-involvement
products used more GCCP relative to FCCP. Indeed, we found 443 occurrences of GCCP
advertisements in high-involvement products relative to 196 occurrences in FCCP (Table 4).
This result indicated that high-involvement products are positioned as more global than
foreign in advertising in the three countries studied. Finally, we found no support for H4,
positing that high-involvement products used more explicit symbols compared to low-
involvement products. Table 4 indicates that occurrences of explicit symbols in advertising
are equivalent between high- (34.4%) vs (37.2%) low-involvement products. However, further
chi-square tests indicated that high- and low-involvement products differed in the use of
explicit symbols within CCP strategies. More specifically, when we compared high- and low-
involvement products in terms of symbols in (a) LCCP and (b) GCCP strategies, we found
significant differences in the use of origin and brand information (LCCP: χ 2 (1) 5 4.29, p < 0.05
and GCCP: χ 2 (1) 5 5.70, p < 0.05). Advertisements for high-involvement products used
marginally more origin symbols relative to low involvement, which used more brand/
company information in both LCCP and GCCP strategies. Additionally, we found significant
differences in the use of stereotypical people and landscapes/monuments in GCCP
(χ 2 (1) 5 25.800, p < 0.001) between high- and low-involvement products, with high-
involvement products using more landscapes, while low-involvement counterparts using
more stereotypical people in their advertising.
IMR Total symbol type
(% within high- and
Combination low-involvement
LCCP FCCP GCCP strategy cases)
High involvement
Explicit
Origin 29 (9.1%) 18 (9.1%) 34 (7.6%) 2 (1.6%) 83 (7.7%)
Brand/company 54 (17%) 133 (67.8%) 83 (18.7%) 18 (14.8%) 288 (26.7%)
name
Implicit
Language 151 (47.7%) 8 (4%) 40 (9%) 77 (63.6%) 276 (25.6%)
Stereotypical 17 (5.3%) 3 (1.5%) 55 (12.4%) 0 (0%) 75 (6.9%)
people
Landscapes and 10 (3.1%) 9 (4.5%) 60 (13.5%) 2 (1.6%) 81 (7.5%)
monuments
Slogans/tag lines/ 55 (15.4%) 25 (12.7%) 171 (38.6%) 22 (18.1%) 273 (25.3%)
logos
Total advertising 316 (29.4%) 196 (15.7%) 443 (41.2%) 121 (11.2%) 1,076
strategy
(% within high-
involvement cases)
Low involvement
Explicit
Origin 19 (7.2%) 18 (15%) 16 (4.2%) 0 (0%) 53 (6%)
Brand/company 72 (27.3%) 68 (56.6%) 87 (23.2%) 30 (24.1%) 257 (31.2%)
name
Implicit
Language 101 (38.4%) 8 (6.6%) 53 (14.1%) 74 (59.6%) 236 (26.7%)
Stereotypical 18 (6.8%) 4 (3.3%) 82 (21.9%) 6 (4.8%) 110 (12.4%)
people
Landscapes and 12 (4.5%) 7 (5.8%) 19 (5%) 4 (3.2%) 42 (4.7%)
monuments
Slogan/tag lines/ 41 (15.5%) 15 (5.8%) 117 (31.2%) 10 (8%) 183 (20.7%)
Table 4. logos
Country of origin Total advertising 263 (30%) 120 (13.6%) 374 (42.5%) 124 (14.1%) 881
symbol utilisation strategy
across consumer
(% within low-
culture positioning
advertising strategies involvement cases)
in high- vs low- Note(s): Number of occurrences across advertisements. Percentages indicate relative frequencies within each
involvement products’ CCP advertising strategy (LCCP, FCCP, GCCP, combination) and relative frequencies in the total number of
categories cases (total advertising strategy and total symbol type)
Managerial implications
In terms of managerial implications, the results of the present study are relevant for
international marketing professionals wishing to position their brands in countries with
differing levels of economic development and communication orientation. First, our study
shows that a COO typology of symbols (Aichner, 2014) can be used to a greater or a lesser
extent to portray an intended CCP strategy by international advertisers. We also show that
certain COO symbols that are indicated as good manifestations of GCCP are not dominantly
used in everyday marketing practice. For example, “origin” is surprisingly absent or used Consumer
rarely in print advertisements in all three countries, suggesting that it is not an effective COO culture
tool to convey CCP strategies. Furthermore, given the importance of implicit symbols for both
LCCP and GCCP, in all three countries, advertisers could consider standardising
positioning
advertisements in magazines on these specific symbols. On the other hand, our results strategies
provide a list of symbols used to portray a GCCP strategy and show that the same symbols
can be used in both high and low contexts, developed and less developed countries, unlike
other research studies which have, so far, provided insufficient findings regarding different
types of symbols used for CCP in advertising. However, the way these symbols are used
differs at the country and at the product category levels, where variations can be observed in
the occurrences of specific symbols within CCP strategies. Therefore, relative to extant
research, our findings are more useful to managers as we identify specific symbols that can be
used to convey all three CCP strategies. Additionally, the identification of variations in the
usage of specific and varied symbols across CCPs, countries and product categories provides
a set of insights or “lessons” for international advertisers, in that GCCP with similar symbols
may be achieved at a regional level, as opposed to global level, given that the majority of
research studies have focussed on a single symbol (e.g. appeals) and on countries with
extreme cultural peculiarities (e.g. the USA, Japan, etc.) (Onkvisit and Shaw, 1999).
Additionally, our findings indicate that GCCP can be manifested by more implicit symbols for
both high- and low-involvement products, though when it comes to different strategies, there
are some variations within CCP strategies and countries. As such, international advertisers
can achieve standardisation when it comes to GCCP and the symbols used, whereas
adaptation is required for LCCP with particular emphasis on the role of language in high-
communication context countries relative to low-communication context countries, where
additional implicit symbols may be used to reflect LCCP.
Note
1. It should be noted that some Western monuments, such as the Statue of Liberty, have more global
than local status.
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Corresponding author
Nina Michaelidou can be contacted at: [email protected]
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