Annex 1: How to start with

the amfori BSCI Platform

This annex of the amfori BSCI System Manual provides amfori BSCI platform
users with details on the rights and obligations they have when using this tool.
Additionally, it describes the steps for accessing the amfori BSCI platform and
the main functions related to each user or group of users. Additional information
can be found at the amfori Academy.

amfori BSCI Platform Terms of Use

The amfori BSCI platform is administered by the amfori Secretariat. The first time any user logs in to the
amfori BSCI platform they must accept:

• The amfori BSCI platform terms and conditions of use

• The amfori BSCI Code of Conduct and relevant Terms of Implementation

Access granted: Business enterprises only have access to the amfori BSCI platform if they are:
• amfori BSCI members that participate in the amfori BSCI system (called amfori BSCI
participants)
• amfori BSCI participants’ business partners that have been invited to participate in the amfori
BSCI system (e.g. receive an amfori BSCI audit or participate in capacity building activities)
• Auditing companies that have a valid framework contract signed with amfori BSCI to conduct an
amfori BSCI 2.0 audit

Type of information: The amfori BSCI platform collects current and historical information generated
by amfori BSCI participants and authorised auditing companies about:

• Their own business enterprises (e.g. the information auditing companies maintain in the amfori
BSCI platform about their auditors)
• Significant business partners, particularly producers who are eligible to be audited or to be
invited to capacity-building activities posted in the amfori Academy

User profile methodology: There are four types of profiles that identify users of the amfori BSCI
platform. The table below shows the terminology used in the amfori BSCI platform and its
correspondence to the amfori BSCI system:

Platform amfori BSCI System

Example
Terminology Terminology
amfori BSCI A retailing company that is an amfori BSCI member and
amfori BSCI participant
participant has endorsed the amfori BSCI Code of Conduct

Business partner not to A trader that buys goods from a business to sell them to at
Supplier
be monitored least one amfori BSCI participant

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 1
 A business that manufactures a good (food or non-food) or

Business partner to be produces raw material in the amfori BSCI participant’s

Producer
monitored supply chain and has been selected to receive an amfori
BSCI 2.0 audit
A business that has a valid auditing framework contract
Auditor Auditing company
with amfori BSCI

How to Get the Username

Every profile in the amfori BSCI platform is associated with an unique email address. This email address
is the user name used to access the amfori BSCI platform.

For amfori BSCI participants: Once amfori BSCI membership has been confirmed, the amfori
Secretariat provides the amfori BSCI participant with a username and password for:

• The amfori BSCI platform

• The amfori website (amfori BSCI participants’ area)
• The amfori Academy
• The amfori BSCI Sustainability Intelligence Dashboard
• The amfori BSCI Commitment Formula Dashboard
• The amfori Country Due Diligence Dashboard

After they have received the credentials for the amfori BSCI platform, amfori BSCI participants can start
using their amfori BSCI participant profile. For example, they can provide different employees access,
build up their list of producers, access producers’ audit histories, and receive zero tolerance alerts.

For producers: amfori BSCI participants’ business partners (producers) who have been selected to
receive an amfori BSCI 2.0 audit can get their producer profile created in one of two ways:

• By an amfori BSCI participant: amfori BSCI participants can create producer profiles for those
business partners that have been selected to receive an amfori BSCI 2.0 audit, provided they
do not exist in the amfori BSCI platform already. The platform sends an automated email to the
producer’s main contact person with the amfori BSCI platform username and password.

• By an auditing company: An auditing company creates a producer profile on behalf of an

amfori BSCI participant. The automated email to be sent to the producer is subject to the
approval of the relevant amfori BSCI participant.

For suppliers: Suppliers profiles can only be created by the linked amfori BSCI participant. The amfori
BSCI platform sends an automated email to the supplier’s main contact with the username and
password.

For auditing companies: Upon signing the amfori BSCI framework contract, the amfori Secretariat
provides the auditing company’s scheme manager with the username and password for the amfori BSCI
platform via email. This main contact person will be responsible for creating profiles for all competent
auditors and other relevant staff members so they can access the amfori BSCI platform and auditor
qualification programme.

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 2
Quick Overview of Functions
The tables below show the most common ways of using the amfori BSCI platform for each of the different
profiles.

AMFORI BSCI PARTICIPANTS

amfori BSCI participants have the greatest access to functions. These are summarized below:

Map and manage supply chains

Search and link to producers already listed in the amfori BSCI platform
using the producers’ names or DBID numbers
Create producers’ profiles (if they don’t already exist in the amfori BSCI
platform)

Create and link suppliers to the relevant producer profiles

Store and access relevant information in producer profiles

Monitor social performance in supply chains

Take and release the RSP status

Request and approve an amfori BSCI 2.0 audit

Review audit results and follow up on Remediation Plans

Receive alerts generated by auditors or by the amfori Secretariat

Check audit expiry dates and request a new full audit with sufficient
advance notice

Collaborate and communicate with other users

Select voluntary disclosure to be visible to other amfori BSCI
participants

Communicate anonymously with other amfori BSCI participants

Be informed of emergencies and join forces with other amfori BSCI

participants

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 3
 Access amfori BSCI relevant resources

Consult and download the amfori BSCI Code of Conduct, System Manual,
templates, and annexes in multiple languages

SUPPLIERS

Monitor social performance in their supply chains

Only if a relevant amfori BSCI participant has linked a supplier with a
producer
Request and approve an amfori BSCI 2.0 audit, only on behalf of and
upon approval from the relevant amfori BSCI participant (RSP holder)

Review audit results and follow up on Remediation Plans

Check audit expiry dates and request a new full audit with sufficient
advance notice

Suppliers do not have a searching function

Access amfori BSCI relevant resources

Consult and download the amfori BSCI Code of Conduct, System Manual,
templates, and annexes in multiple languages

PRODUCERS

Audits and factory information

Additional information: Producers can edit or upload documents
concerning:

• Young workers

• Decent working hours

• Fair remuneration

• Stakeholder mapping

• Supply chain mapping

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 4
 • Grievance mechanism

Progress of producer: To see its audit history, a producer can:

• Review entire online audit information, including findings

• Download a PDF extract audit report to share with clients or

stakeholders

My RSP holder

View the RSP holder identity and email address

See that it does not have a RSP holder

My profile

View its profile

Edit its profile

Access amfori BSCI relevant resources

Consult and download the amfori BSCI Code of Conduct, System Manual,
templates, and annexes in multiple languages

Capacity building

Shortcut access to the amfori Academy

Remediation Plan

Shortcut access to the Remediation Plan, which allows timely sharing of

remediation efforts with relevant amfori BSCI participants (e.g. RSP holder
and other linked participants)

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 5
AUDITORS

Audit scheduler
Search producers by several filters (e.g. audit status, audit methodology,
or DBID)
Receive audit requests, including additional instructions (e.g. instructions
to include off-site interviews)

Audit functions

Export and import off-line audit reports (not to be shared with external
users)

Trigger a zero tolerance alert

Assess producers’ profile information to prepare audits

Edit producers’ profiles with updated information (including audit reports)

Capacity building

Access a shortcut to the amfori Academy

Access amfori BSCI relevant resources

Consult and download the amfori BSCI Code of Conduct, System Manual,
templates, and annexes in multiple languages

EXPLANATORY TUTORIAL ON HOW TO USE THE AMFORI BSCI PLATFORM

The amfori Secretariat regularly makes video tutorials for different audiences available in the amfori
BSCI resources section of the amfori BSCI platform.

Tutorial topics include:

• Basic knowledge of the amfori BSCI platform (e.g. general introduction to the platform)
• Extended knowledge of the amfori BSCI platform (e.g. managing employee roles in the platform)
• New features of the amfori BSCI platform (e.g. semi-announced audit process)

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 6
CONFIDENTIALITY AND DATA PROTECTION

All information gathered in the amfori BSCI platform is protected by confidentiality agreements. It is not
accessible outside of the amfori BSCI platform unless a transfer of information is necessary on behalf
of amfori BSCI-related activities. The amfori Secretariat has access to all information contained in the
amfori BSCI platform.

amfori complies with all obligations applicable to data processors under European data protection
legislation.

amfori BSCI – System Manual Annex 1: How to start with amfori BSCI Platform 7