Business Cost Business Operations Business Size: CS507-Information Systems

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FINALTERM 

 EXAMINATION

 Spring 2010 

CS507- Information Systems

Time: 90 min

Marks: 60

   

Question No: 1    ( Marks: 1 )    - Please choose one

The organizational structures are formulated in order to efficiently


manage which of the following:

       ► Business Cost

       ► Business Operations

       ► Business Size

Ref: As the volume of business expands, the need for disciplined approach to
managing operations is required. This results in formulation of organizational
structures. The organizational structures are formulated in order to efficiently
manage the business operations.

Question No: 2    ( Marks: 1 )    - Please choose one

Leading ERP software vendors include SAP (SAP R/3), Oracle and
PeopleSoft.

       ► True

       ► False

Reference: http://books.google.com.pk/books?
id=sjY3IZ9Unv0C&pg=PA87&lpg=PA87&dq=Leading+ERP+software+vend
ors+include+SAP+(SAP+R/3),
+Oracle+and+PeopleSoft&source=bl&ots=HVnWCQHWCp&sig=161Hzqiuq0
vVKxOYIHRWhBkUOc4&hl=en&ei=y-
w2TI6aN42ksQPdkPyoBQ&sa=X&oi=book_result&ct=result&resnum=6&ved
=0CCcQ6AEwBQ#v=onepage&q=Leading%20ERP%20software%20vendors
%20include%20SAP%20(SAP%20R%2F3)%2C%20Oracle%20and
%20PeopleSoft&f=false

Question No: 3    ( Marks: 1 )    - Please choose one

Business-to-business EC (B2B) is one of the types of ECommerce.

       ► True

       ► False

Explanation: Business to Business (B2B) is a model to e-commerce where


businesses conduct commerce amongst themselves over the Internet/Intranet.

Question No: 4    ( Marks: 1 )    - Please choose one

 ---------- simply means a particular technique of directing one's attention


in learning, discovery or problem solving. 

       ► Robustness

       ► Heuristic

       ► DSS

       ► EIS

Ref: Heuristic simply means a particular technique of directing one’s attention


in learning, discovery or problem solving. It assists in non-routine decision
making process due to powerful analytical abilities.   

Question No: 5    ( Marks: 1 )    - Please choose one

Which of the following works in conjunction with routers and firewalls by


monitoring network usage anomalies to  protect a company’s information
systems resources from external as well as internal misuse?

       ► Encryption

       ► Intrusion Detection Systems

       ► Firewall

       ► All of above

Page 168

Intrusion Detection Systems (IDS)

Another element to securing networks is an intrusion detection system (IDS).


IDS is used in

complement to firewalls. An IDS works in conjunction with routers and


firewalls by monitoring

network usage anomalies. It protects a company’s information systems


resources from external as

well as internal misuse.

Question No: 6    ( Marks: 1 )    - Please choose one

A risk is the possibility of a problem, whereas a problem is a risk that has


already occurred.

       ► True

       ► False

Question No: 7    ( Marks: 1 )    - Please choose one


Which of the following is a methodology used to create a plan for how an
organization will resume partially or completely interrupted critical functions
within a predetermined time after a disaster or disruption?

       ► Audit Logs

       ► Disaster Plan

       ► Audit Trials

       ► Business continuity Plan

BCP is the process where by the institutions ensure the maintenance and
recovery of operations including services to customers when confronted with
adverse events such as natural disasters, technology failure, human error and
terrorism.”

Question No: 8    ( Marks: 1 )    - Please choose one

Documentation may include program code of application soft wares, technical


manuals, user manuals etc.

       ► True

       ► False

Documentation may include program code of

application softwares, technical manuals, user manuals and any other system-
related

documentation. This would help to see that data is not modified on the
instructions of the users.

Question No: 9    ( Marks: 1 )    - Please choose one

Input controls monitor the initial handshaking procedure of the user with


the operating system.

       ► True
       ► False

Ref: Access controls monitor the initial handshaking procedure of the user with
the operating system. 

Question No: 10    ( Marks: 1 )    - Please choose one

Processing instructions carried out by the operating system and


application software should be monitored by implementation of controls.

       ► True

       ► False

Processing instructions carried out by the operating system and application


software should be

monitored by implementation of controls. If the processing controls are not


effectively

implemented, we could have undesirable situations arising.

Page 148

Question No: 11    ( Marks: 1 )    - Please choose one

Firewall is the primary method for keeping a computer secure from


intruders. 

       ► True

       ► False

Firewall

Firewall is the primary method for keeping a computer secure from intruders. A
firewall allows or blocks traffic into and out of a private network or the user's
computer.

Question No: 12    ( Marks: 1 )    - Please choose one

Which of the following is a data model or diagram for high-level


descriptions of conceptual data model.
       ► ERD

       ► Flow Chart

       ► Algorithm

       ► DFD

PAGE 120

Entity Relationship Diagram

"The entity-relationship diagram (ERD) is a data model or diagram for high-


level descriptions of

conceptual data model, and it provides a graphical notation for representing


such data models in the

form of entity-relationship diagrams."

Question No: 13    ( Marks: 1 )    - Please choose one

Which of the following is a project management technique that divides


complex projects into smaller, more easily managed segments or phases?

       ► SDLC

       ► System Design

       ► System Analysis

       ► Audit Trials

Ref:

Pg#68

Project lifecycle vs. SDLC

The systems development life cycle is a project management technique that


divides complex projects into smaller, more easily managed segments or
phases.
Question No: 14    ( Marks: 1 )    - Please choose one

Which of the following  has collection of predefined procedures related to each


other?

       ► Organization

       ► System

       ► Firm

Systems have collection of predefined procedures related to each other in a


sequenced logical manner in order to collectively achieve the desired results.
The system & procedures in all kinds of environment are subject to internal
controls and checks that are necessary to ensure the effectiveness of the same
PAge 18.

Question No: 15    ( Marks: 1 )    - Please choose one

Which of the following increment in incremental model is usually the core


product which addresses the basic requirements of the system?

       ► First

       ► Second

       ► Third

Ref: The first increment is usually the core product which addresses the basic
requirements of the system. This maybe either be used by the client or
subjected to detailed review to develop a plan for the next increment.

Question No: 16    ( Marks: 1 )    - Please choose one

__________ overwrites every program/software/file it infects with itself. Hence


the infected file no longer functions.

       ► Dropper

       ► Overwriting Viruses

       ► Boot sector Virus


page 140

Overwriting Viruses

As the name implies, it overwrites every program/software/file it infects with


itself. Hence the infected file no longer functions.

Question No: 17    ( Marks: 1 )    - Please choose one

__________ is a person who attempts to invade the privacy of the system.

       ► Hacktivsts

       ► Hackers

       ► Crackers

A hacker is a person who attempts to invade the privacy of the system. In fact
he attempts to gain un authorized entry to a computer system by circumventing
the system’s access controls. Hackers are normally skilled programmers, and
have been known to crack system passwords, with quite an ease.

Question No: 18    ( Marks: 1 )    - Please choose one

Individuals using their skills to forward a political agenda, possibly breaking


the law in the process, but justifying their actions for political reasons are called
________

       ► Hacktivsts

       ► Crackers

       ► Hackers

Hacktivsts

This refers to individuals using their skills to forward a political agenda,


possibly breaking the law in the process, but justifying their actions for political
reasons.

page 144

Question No: 19    ( Marks: 1 )    - Please choose one


Both software objects and real time objects have__________

       ► Identity and behavior

       ► Identity and state

       ► State and behavior

Ref: Software objects are modeled after real-world objects in that they too have
state and behavior.

Question No: 20    ( Marks: 1 )    - Please choose one

 Characteristics of object are called ________

       ► Methods

       ► Attributes

       ► Status

Exlanation: Attributes are the characteristics of object / class and methods are


the operations related to the object / class.

Question No: 21    ( Marks: 1 )    - Please choose one

Which of the following carry characteristics of specialization?

       ► Sub classes

       ► Sub Interfaces

       ► Sub objects

Ref: Classification is hierarchical in nature, a vehicle may be classified as truck


or car, a car may further be Sub- classified as hatchback or sedan or sports or
SUV. Moving up the hierarchy is terms as generalization and down the
hierarchy is referred to as specialization.

Question No: 22    ( Marks: 1 )    - Please choose one

Audit Trial is a weakness that can be accidentally triggered or intentionally


exploited.
       ► True

       ► False

Ref: Vulnerability is a weakness that can be accidentally triggered or


intentionally exploited.

Question No: 23    ( Marks: 1 )    - Please choose one

 M-Commerce (mobile commerce) refers to the conduct of e-commerce via


wireless devices.

       ► True

       ► False

Ref: Electronic commerce has gradually shifted to a modern form in the name
of Mobile commerce. M-Commerce (mobile commerce) refers to the conduct
of e-commerce via wireless devices. These devices can be connected to the
Internet, making it possible for users to conduct transactions from anywhere.  

Question No: 24    ( Marks: 1 )    - Please choose one

Buying and selling of products, services and information via computer


networks, primarily through Internet is :

       ► E-Commerce

       ► E-Business

       ► Web Surfing

       ► BPR

page 172

E-Commerce

Electronic Commerce (e-commerce or EC) describes the buying, selling, and


exchanging of

products, services, and information via computer network, primarily the


internet. Some people

view the term commerce as describing transactions conducted between


business partners. Ebusiness

is a broad definition of EC, not just buying and selling, but also servicing
customers,

Question No: 25    ( Marks: 1 )    - Please choose one

Which of the following helps in getting the right material and physical
resources together at the right place and at the right time to meet the
customer’s requirements?

       ► BRP

       ► MRP

       ► CRP

Reference:

Page # 62, Lecture # 13

MRP helps in getting the right material and physical resources together at the
right place and at

the right time to meet the customer’s requirements.

Question No: 26    ( Marks: 1 )    - Please choose one

__________ is an association among entities. There has to be a relationship


between two entities

       ► Value Sets

       ► Cardinality
       ► Relationships

Page 124

Relationships

A relationship is an association among entities. There has to be a relationship


between two entities.

Question No: 27    ( Marks: 1 )    - Please choose one

One of the methods of integrating different business information systems is


Supply Chain management software.

       ► True

       ► False

Question No: 28    ( Marks: 1 )    - Please choose one

Which of the following carries connotations of the class to which the object


belonged?

       ► Class

       ► Instance

       ► Structure

       ► None of the above

Page 119+120

An object is an instance of some class. All objects are instances of some class.
Instance also carries

connotations of the class to which the object belongs.

Question No: 29    ( Marks: 1 )    - Please choose one

Object oriented analysis focuses on _________

       ► Modular approach
       ► Incremental approach

       ► Traditional approach

       ► Derived approach

Ref: object-oriented programming, a modular approach to computer


program (software) design. Each module, or object, combines data and
procedures (sequences of instructions) that act on the data; in traditional, or
procedural, programming the data are separated from the instructions.  

Question No: 30    ( Marks: 1 )    - Please choose one

Evaluate recovery patterns, relevant costs involved is an example of monitoring

       ► TRUE

       ► FALSE

Ref: Monitoring helps in evaluating the quality of decisions that have been


made. This may include the following:

o Quantifying the speed in the process of recovery.

o Discount costs being born by the organization.

o Customer response in accepting the entire policy.

o Once again MIS will be used to record and report the results / effects of
the policy.

Question No: 31    ( Marks: 2 )

What are the information requirements of the service sector?

Answer:

Information requirements of Service Sector

• Quality of service provided.

• Mode of delivery
• Customer Satisfaction

• Time Scheduling

• Resource Management

Question No: 32    ( Marks: 2 )

Define Business Continuity Planning (BCP) ?

Answer: Business Continuity Planning (BCP) is a methodology used to create


a plan for how an organization will resume partially or completely interrupted
critical functions within a predetermined time after a disaster or disruption.”

Question No: 33    ( Marks: 2 )

Identify different types of Information assets ?

1-    Security Policy

2-    Security Program

Question No: 34    ( Marks: 2 )

 Identify components of Intrusion detection system ?

Answer: Components of IDS

An IDS comprises on the following:

• Sensors that are responsible for collecting data. The data can be in the form of
network packets, log files, system call traces, etc.

• Analyzers that receive input from sensors and determines intrusive activity.

• An administration

Question No: 35    ( Marks: 3 )

What is the necessary information needed to begin impact analysis?

Answer: Before beginning the impact analysis, it is necessary to obtain the


following necessary information.
• System mission

• System and data criticality

• System and data sensitivity

Question No: 36    ( Marks: 3 )

Define Active attacks?

Answer: Active attacks may include obtaining unauthorized access to modify


data or programs, causing a denial of service, escalating privileges, accessing
other systems. They affect the integrity, availability and authentication
attributes of network security.

Question No: 37    ( Marks: 3 )

 Why is it needed for Accounting information system (AIS) to be linked with


all other information systems in an organization?

Answer: Accounting information system (AIS) is linked to all the information


systems in an organization. This is important because the data required for
proper book keeping and generation of transactional reports is extracted from
all over the organization. For instance sales information can be sought only
from marketing information system and stock information is available in
manufacturing information system.

Question No: 38    ( Marks: 3 )

Identify any six factors that should be considered in order for change to be
successful?

Answer:

Following factors should be considered in order for change to be


successful:

• What are the implications and barriers to successful implementation?

• What processes will we need to change/introduce?

• Who will feel threatened by the change?


• How do we change people's behavior?

• How will success be measured and what value will success    

   Have for the business and individual?

•Is the proposed change aligned with the strategic plan?

Question No: 39    ( Marks: 5 )

What do you understand by Privacy? How can privacy be protected? List


threats to Privacy.

Answer:   

Privacy means the quality or condition of being secluded from the presence or
view of others, the state of being free from unsanctioned intrusion: a person's
right to privacy, the state of being concealed; secrecy. Privacy is quite a
subjective/relative concept.

Protecting Privacy

The rights of privacy must be balanced against the needs of the society. Every
society has to decide somewhere on the gray area between hiding all and
knowing all extremes. Public’s rights to know is superior to the individual’s
rights of privacy. Usually public and individual’s rights stand in conflict with
each other. Since government agencies have their concerns in priority e.g.
criminal investigation, undesirable social activities. Various aspects can be seen
as a threat to privacy.

Threats to Privacy

• Electronic surveillance

• Data Profiling

• Online Privacy

• Workplace monitoring

• Location tracking

• Background checks
• Financial privacy

• Medical record and genetic profiling

• Digital right

• Intellectual property rights

• Taxation Issues

Question No: 40    ( Marks: 5 )

Give any two examples to prove that Audit trails help to provide variants from
normal behavior which may lead to unauthorized usage of resources.

Answer: Audit trails help to provide variants from normal behavior which may
lead to unauthorized usage of resources. For example

• Audit trails can be used together with access controls to identify and provide
information about users suspected of improper modification of data (e.g.,
introducing

errors into a database).

• An audit trail may record "before" and "after" images, also called snapshots of
records.

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