Scribd Logo
Upload

Welcome to Scribd!

  • 147 views

    Intercultural Business Communication (English) : Syllabus

    Uploaded by

    Veronica Țăruș
    This document is a syllabus for an Intercultural Business Communication course taught during the 2020-2021 academic year. The syllabus outlines 10 themes that will be covered in the course, including introductions to intercultural communication and business, cultural studies, contrasting cultural values and behaviors, organizational culture, discursive and nonverbal cultural styles, cultural shock, culture and politeness, and intercultural sensitivity. It also provides a bibliography of 13 relevant references to support student learning.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Intercultural Business Communication (English) : Syllabus

    Uploaded by

    Veronica Țăruș
    147 views2 pages
    This document is a syllabus for an Intercultural Business Communication course taught during the 2020-2021 academic year. The syllabus outlines 10 themes that will be covered in the course, including introductions to intercultural communication and business, cultural studies, contrasting cultural values and behaviors, organizational culture, discursive and nonverbal cultural styles, cultural shock, culture and politeness, and intercultural sensitivity. It also provides a bibliography of 13 relevant references to support student learning.

    Original Title

    Syllabus_Intercultural Business Communication_2020-21

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document is a syllabus for an Intercultural Business Communication course taught during the 2020-2021 academic year. The syllabus outlines 10 themes that will be covered in the course, including introductions to intercultural communication and business, cultural studies, contrasting cultural values and behaviors, organizational culture, discursive and nonverbal cultural styles, cultural shock, culture and politeness, and intercultural sensitivity. It also provides a bibliography of 13 relevant references to support student learning.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    147 views2 pages

    Intercultural Business Communication (English) : Syllabus

    Uploaded by

    Veronica Țăruș
    This document is a syllabus for an Intercultural Business Communication course taught during the 2020-2021 academic year. The syllabus outlines 10 themes that will be covered in the course, including introductions to intercultural communication and business, cultural studies, contrasting cultural values and behaviors, organizational culture, discursive and nonverbal cultural styles, cultural shock, culture and politeness, and intercultural sensitivity. It also provides a bibliography of 13 relevant references to support student learning.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    SYLLABUS

    Intercultural Business Communication (English)


    Academic Year: 2020-2021

    Department: Modern Languages and Business Communication


    Study programme: Year 1 MA – all specialisations
    Course leader: Silvia-Emilia Plăcintar, Ph.D

    Theme 1. Introduction to intercultural business communication


    1.1. The concepts of culture
    1.2. The concept of intercultural communication
    1.3. The importance of intercultural business communication
    1.4. Competences of intercultural business communication

    Theme 2. Cultural studies and culture categorisation


    2.1. The notion of cultural studies
    2.2. Gurus of cultural studies
    2.3. Cultural models

    Theme 3. Contrastive perceptions of cultural values


    3.1. Cultural dimensions
    3.2. Cultural orientations
    3.3. A theoretical framework for analysing cultural behaviour

    Theme 4. Organisational culture


    4.1. The concept of organisational culture
    4.2. Elements of organisational culture
    4.3. Types of corporate culture
    4.4. Organisational culture and leadership

    Theme 5. Cultural behaviour in business


    5.1. Indicators of cultural behaviour
    5.2. Personal cultural profile
    5.3. Contrastive cultural styles in business

    Theme 6. Discursive cultural styles in business


    6.1. Presentations
    6.2. Negotiations
    6.3. Meetings

    Theme 7. Nonverbal cultural behaviour


    7.1. Verbal vs. nonverbal communication
    7.2. Elements of non-verbal communication
    7.3. Features of paralinguistic communication
    7.4. Cultural differencs in nonverbal behaviour

    Theme 8. Cultural shock


    8.1. The notion of cultural shock
    8.2. Characteristics of cultural shock
    8.3. The process of cultural adaptation

    1
    Theme 9. Culture and Politeness
    9.1. The notions of face, facework and politeness
    9.2. Face management across cultures
    9.3. Relationship between face orientation and communication style

    Theme 10. Intercultural sensitivity


    10.1. The concept of intercultural sensitivity
    10.2. Stages of intercultural awareness
    10.3. Personal characteristics of intercultural sensitivity

    Bibliography

    1. Bennett, M. (1998) Basic Concepts of Intercultural Communication. London: Nicholas Brealey


    International.
    2. Brake, T. (2002/2009) Managing Globally. London: Dorling Kindersley Limited.
    3. Foster, A. D. (2000/2002) The Global Etiquette Guide (to Europe/ Africa and the Middle East /
    Mexico and Latin America/ Asia). New York: John Wiley & Sons, Inc.
    4. Foster, A. D. (1992) Bargaining Across Borders. New York: McGraw-Hill.
    5. Gibson, R. (2010) Intercultural Business Communication. Oxford: OUP.
    6. Hofstede, G., Hofstede, G. J. and Minkov, M. (2010) Cultures and Organizations: Software of the
    Mind. New York: McGraw Hill.
    7. Lewis, R. D. (2006) When Cultures Collide. Leading Across Cultures. Boston/London: Nicholas
    Brealey International.
    8. Meyer, E. (2014) The Culture Map: Breaking Through the Invisible Boundaries of Global Business.
    New York: Public Affairs.
    8. Plăcintar, E. (2006) Professional Communication. Cluj-Napoca: EFES.
    9. Plăcintar, E. (2017) Studies in Cross-Cultural Business Communication. Cluj-Napoca: EFES.
    10. Samovar, L., Porter, R., McDaniel, E. R. and Roy, C.S. (Eds.) Intercultural Communication: A
    Reader, Fourtheenth Edition. Boston: Cengage Learning.
    11. Schein, H. E. (2004) Organizational Culture and Leadership (3rd Ed.) San Francisco: John Wiley
    & Sons.
    12. Tomalin, B. and Nicks, M. (2007) The World’s Business Cultures and How to Unlock Them.
    London: Thorogood.
    13. Trompenaars, F. and Hampden-Turner, C. (1997) Riding the Waves of Culture. Understanding
    Cultural Diversity in Business. London: Nicholas Brealey Publishing Limited.

    You might also like