OWNER’S MANUAL

Video Call Camera

Please read this manual carefully before operating your set and retain it for future
reference.

AN-VC400

www.lg.com
(Brazil : www.lge.com.br)
 CONTENTS
PREPARATION Make a Call (Voice only) to a Contact...............10
Receiving a Call....................................................11
Overview................................................................ 3
Installing the Video Call Camera........................ 4
APPENDIX
USING Skype Troubleshooting...................................................12
Product Specifications........................................13
Start Skype............................................................ 5
Create account / Sign in...................................... 5
Skype menu...........................................................7
Contacts..............................................................................7
Add Contact.......................................................................7
Call Phones........................................................................7
History................................................................................. 8
My Information ................................................................ 8
Settings ............................................................................. 8
Make a Video Call to the Contact....................... 9

Product Handling
■■ Do not let the camera get wet. Liquid getting into the camera could cause a short circuit.
■■ Wipe the camera gently with a dry cloth to remove any dust or dirt. If the product is very dirty, spray a
mild detergent on the cloth first.
■■ Do not clean with thinner, alcohol, benzene or any other volatile agent..
These may damage the product's surface or affect its operation.
■■ Do not disassemble, repair or alter the product. Incorrect disassembly may cause a fire, electric shock,
or injury.
■■ Do not shake the camera.
■■ Do not pull on the cable.

Installation Instructions
■■ Make sure you have enough space for connections when installing the product.
■■ Do not install in a dusty, dirty or moist area.
■■ Do not install in direct sunlight or near a heat source.
■■ Magnetic objects, such as speakers, may interfere with the camera’s operation.
■■ Install the product in a place with moderate temperature and humidity. The recommended temperature
range is 0 °C (32 °F) to 40 °C (104 °F).
■■ Strong electromagnetic waves from other devices could interfere with the camera’s operation.
■■ Remove all the protective plastic bags (Vinyl) before use. .

The product and company names contained in this manual may or may not be registered trademarks or
copyrights, and are only used for identification or explanatory purposes. All trademarks reserved.
The AN-VC400 is a Video Call Camera that can be used with some LG TVs.
The following model lines are supported:
LCD TV: LM9, EM9, LM8, LM7, LM6, LM5(Japan only), LS57, LS3(Japan only), LA74, LA6, LN6, LN57,
LN56, LN46
PDP TV: PM9, PM6, PA66, PA69(Korea only), PA47 (Korea only), PM4, PH67, PH66, PH47, PN67, PN57, PN47
2 (*every model line listed is not available in every country).
PREPARATION
OVERVIEW
Microphones Lens Microphones

USB.Cable

Stand-Arm

Stand-Cable.
holder
Stand-Bottom

Stand Activity.Indicator

NOTE:
►.For.best.results.when.using.external.speakers,.only.use.the.front.right/left.(stereo).speakers.when.using.Skype.
►.When.making.a.video.call.with.Skype.using.a.PC,.the.Skype.software.version.for.Windows.should.be.4.2.or.newer.
(Visit.the.Skype.homepage.(www.skype.com).for.operating.systems.other.than.Windows,.e.g..OS.X,.Linux,.etc.)
►.Video.calls.can.not.be.made.to.a.Mac.that.runs.Skype.2.8.or.lower.
►.Content.can.be.changed.or.deleted.depending.on.Content.Provider..
►.Please.visit.the.content.providers.web.site.for.specific.information.on.their.services.
►.The.software.update.screen.will.automatically.appear.when.an.update.is.available.
►.For.some.models,.you.cannot.use.input.devices.such.as.a.keyboard.and.mouse.while.using.Skype.(premium.
content).
(Input.devices.(e.g.,.keyboard.and.mouse).not.working.with:.LM9,.EM9,.LM8,.LM7,.LM6,.LM5,.LS57,.LS3,.PM9,.PM6,.
PA66,.PA69,.PA47,.PM4)
....(Keyboard.not.working.with:.LA74,.LA6,.LN6,.LN57,.LN56,.PH67,.PH66,.PH47,.PN67,.PN57,.PN47)
PREPARATION

No emergency calls with Skype

Skype is not a telephone replacement service, and cannot
be used for emergency service dialing.

3
 PREPARATION
INSTALLING THE VIDEO CALL CAMERA
1 Unfold the stand and put it on the top center of Video Call Camera
the TV set.

TV

2 Fold the stand.

3 (A) Firmly attach the TV stand to the back of the (A) (B)
TV set using the stand magnet.

(B) If you have difficulty attaching the stand or

want to prevent it from slipping off, use the
Velcro tape to secure it.

Velcro

4 Connect the USB cable to the side of the TV..

The camera may not work if it is connected
USB IN 3

through the USB hub.

PREPARATION

USB IN 2
USB IN 1

TV
IN 4

NOTE
►►For the best quality video and audio outputs, install the camera on the top-center of your TV.
VIDEO L(MONO) AUDIO R H/P

►►Set up with the television switched off.

►►When using external speakers, allow sufficient space between the microphones and the speakers.
4 ►►The TV must be connected to a network for Skype to work.

AV IN 2
USING Skype
START Skype ENTER

REGULAR REMOTE CONTROL

1 2
Press or OK Start Skype.
HOME SMART

NOTE:
►.Skype.must.be.connected.to.a.network.to.operate.

MAGIC REMOTE CONTROL

1
Press 60$57 or

2
Start Skype.

CREATE ACCOUNT / SIGN IN

After.selecting.the.Skype.icon.from.the.Premium.
menu,.enter.your.Skype.name.and.password..Choose.
Welcome to Skype a b c d e 1 2 3 “Sign.me.in.when.Skype.starts”.to.sign.in.
Skype name automatically.when.the.TV.is.switched.on.
f g h i j 4 5 6
Password
k l m n o 7 8 9 NOTE:
Sign me in when Skype starts p q r s t . @ 0 ►.If.you.do.not.have.a.Skype.account,.press.the.RED.
u v w x y z _ / button.on.the.remote.control.to.create.an.account.
Sign in Cancel aA# ←

Create account Back Exit

ENTER
This.screen.will.appear.if.you.choose.to.create.an.
account.
Create account
USING Skype

ENTER OK
No Emergency Calls. Skype is not a replacement for your ordinary telephone .or. .:.Select.a.menu.
and cannot be used for emergency calling.
I have read and accept Skype’s terms and conditions at
www.skype.com/eula, www.skype.com/tos, and the privacy statement at .:.Return.to.the.previous.screen..
www.skype.com/privacy.
OK

Agree Disagree
HOME .or. SMART .:.Return.to.Home.menu.

Back Exit NOTE:

►.For.more.details.about.the.Skype.service,.click.the.item.
you.want.to.read.
1..Terms.of.Service:.www.skype.com/tos
2..End.User.License.Agreement:.www.skype.com/eula
3..Skype.Privacy.Policy:.www.skype.com/privacy 5
 USING Skype
CREATE ACCOUNT / SIGN IN (CONTINUED)
Type.your.full.name.and.Skype.name.

Create account a b c d e 1 2 3
Full name
f g h i j 4 5 6
Skype name
Between 6 and 32 characters k l m n o 7 8 9
Password
Between 6 and 20 characters
p q r s t . @ 0
Repeat u v w x y z _ /
Password

Continue Cancel aA# ←

Back Exit

Type.in.your.email.address..Select.your.country,.then.
press.“Confirm”.
Create account a b c d e 1 2 3
Enter your email address
f g h i j 4 5 6
Country k l m n o 7 8 9
United Kingdom p q r s t . @ 0
Sign me in when Skype starts u v w x y z _ /

aA# ←
Confirm Cancel

Back Exit

This.screen.checks.whether.your.Skype.name.is.
available.
Please wait while checking availability of your Skype name.
If.it.is.not.available,.you.can.choose.your.Skype.name.
from.the.list.of.suggestions..You.can.also.enter.a.new.
name.if.you.click.on.the.“Different Skype name”.
menu.

Back Exit
USING Skype

My Name
0
If.the.Skype.name.is.available,.“Welcome to Skype”.
Contacts Call Phones History My Information Settings
will.appear.
Test your microphone! 1/1

Echo/Sou..
Welcome to Skype
To call your friends, first add them as contacts to your Skype account. Select
‘Add Contact’ to get started.
You can test your camera’s audio is working correctly by selecting ‘Echo /
Sound Test Service’ to make a test call.
Option

Add contact Zoom Conference call Back Exit

6
Skype MENU
My Name
KRW 9.542.78 Contacts
Contacts Call Phones History My Information Settings This.is.the.list.of.contacts.in.your.contact.list..For.
I don’t wear a watch.I like my arms to weigh the same... 1/5 more.details.about.how.to.make.a.call,.refer.to.pages.
9.and.10.
Broman Bill Sangjun koo Zangsae Unii2 Nicky

NOTE:
►.The.maximum.number.of.contacts.that.can.be.stored.
is.limited.by.the.storage.capacity.
Option
►.If.there.are.more.than.500.contacts,.the.list's.
Add contact Zoom Conference call Back Exit performance.and.stability.may.be.affected.
►.Contacts.can.be.arranged.in.alphabetical.order.

My Name
KRW 9.542.78
Add Contact
When.pressing.the.RED.button.on.the.remote.control.
Search for Skype users a b c d e 1 2 3 while.on.the.contact.list,.the.following.screen.appears..
f g h i j 4 5 6 This.allows.you.to.search.or.add.users.
Find people on Skype and add them to your
contact list. Enter their Skype name, full name or
k l m n o 7 8 9 Press.the.“Find”.button.to.start.a.search,.or.press.the.
email address and click Find. p q r s t . @ 0 “Cancel”.button.to.return.to.the.previous.menu.
u v w x y z _ /
Find Cancel aA# ←
NOTE:
〕
►.Search.results.will.be.in.alphabetical.order.
Back Exit

My Name
KRW 9.542.78
Call Phones
Contacts Call Phones History My Information Settings Select.the.country.you.would.like.to.call.and.enter.a.
phone.number..Now.select.“Call”.
NOTE:
►.To.use.Call.Phones,.you.will.need.Skype Credit..For.
more.details,.visit.the.Skype.homepage
(www.skype.com).
USING Skype

Call Add to contacts ←

Add contact Back Exit

7
 USING Skype
Skype MENU (CONTINUED)
My Name
KRW 9.542.78 History
Contacts Call Phones History My Information Settings This lists All calls/Voicemails/Authorization requests.
By selecting ‘All calls,’ you can check your Incoming/
outgoing/missed calls.
You can check the received event list by selecting
‘Voice messages’ or ‘Contact requests’.
All calls Voice messages Contact
requests The numbers on the right side of each item indicate
the number of unchecked items.
Back Exit

My Name
KRW 9.542.78 My Information
Contacts Call Phones History My Information Settings The information menu consists of ‘My status’, ‘Change
picture’, ‘My profile’ and ‘View account’.
NOTE:
►►The maximum number of photos that can be saved
Online

My status Change picture My profile View account

using Snapshot is limited.

Back Exit

Settings
My Name
KRW 9.542.78

Contacts Call Phones History My Information Settings

The settings menu includes ‘Notification settings’, ‘Call
forwarding’, ‘Privacy settings’, ‘Video settings’ and
‘Change password’.

Notification Change NOTE:

settings Call forwarding Privacy settings Video settings password
►►It may take several minutes for applying the new
setting value.
USING Skype

Back Exit

8
MAKE A VIDEO CALL TO THE CONTACT
My Name
KRW 9.542.78 Select.a.contact.from.your.contact.list.
Contacts Call Phones History My Information Settings Press.the.“Video call”.button.
I don’t wear a watch.I like my arms to weigh the same...
NOTE:
Broman Bill Sangjun koo Zangsae Unii2 Nicky
►.It.can.take.from.a.few.seconds.to.several.minutes.for.a.
call.to.be.connected.to.the.party.

Option

Add contact Zoom Conference call Back Exit

9
Call with Michael 02:34 1 .Inviting people / Add people : Add.to.call.
member.
2 .Screen mode.:.Changes.video.window..
3 ...Camera zoom in / out.:..Zooms.the.video.in.or.out.
Stop my video 5 4 ...Pointing zoom.:.The.magnified.image.will.be.sent.
Mute microphone 6 to.the.other.party.by.using.“the.pointing.zoom.
End Call 7 feature”..The.magnified.image.is.only.one.square.
Hold Call 8 of.the.nine.part.grid.
Inviting people Screen mode Camera zoom in /out Pointing zoom
. 5 ..Stop my video.:.Your.video.disappears,.and.the.
1 2 3 4 connected.party.cannot.watch.it.either.
OR . 6 ..Mute microphone.:.Mutes.the.microphone,.and.
the.connected.party.cannot.hear.your.voice.either.
. 7 .End call.:.Ends.the.call.
8 Hold call.:.Holds.the.call.until.the.“Resume call”.
button.is.pressed..
.. 9 . ..Call quality information.:.Video.quality.will.be.
affected.by.downstream.network.conditions.
5 6 7 USING Skype

Add people Screen mode Camera zoom in /out Pointing zoom

1 2 3 4

■. Critical:.Very.slow.internet.access.
■. Low.:.Slow.internet.access.
■. Normal:.Fast.internet.access.

.. .. ..
Critical Low Normal

9
 USING Skype
MAKE A CALL (VOICE ONLY) TO A CONTACT
My Name
KRW 9.542.78
Select.a.contact.from.your.contact.list..
Contacts Call Phones History My Information Settings
Press.the.“Call”.button..
I don’t wear a watch.I like my arms to weigh the same...
Once.a.contact’s.phone.number.is.registered,.you.can.select.
Broman Bill Sangjun koo Zangsae Unii2 Nicky among.the.contact’s.Skype.name.and.phone.numbers.
NOTE:
►.It.can.take.from.a.few.seconds.to.several.minutes.for.a.call.to.be.
Option
connected.to.the.party.
Add contact Zoom Conference call Back Exit

Call with Michael 00:20

1 ..Inviting people / Add people.:.Add.to.call.member.
I don’t wear a watch.I like my arms to weigh
the same...
2 ..Screen mode.:.Changes.video.window.
3 ..Display dial pad / Dial pad.:.Opens.a.numerical.keypad.
Start my video 4
4 ..Start my video.:.Shares.your.video.with.the.connected.party.
Mute microphone 5
End Call 6 5 ...Mute microphone.:.Mutes.your.audio..The.connected.party.
Hold Call 7
Inviting people Screen mode Display dial pad
can.not.hear.your.audio.
1 2 3 6 End call.:.Ends.the.call.
7 Hold call.:.Holds.the.call.until.the.“Resume call”.button.is.
OR pressed..

7
4 5 6

Add people Screen mode Dial pad

1 2 3
USING Skype

10
RECEIVING A CALL
When someone calls while you are watching TV, a message
appears on the bottom right of the screen.
1 Answer with video : Receive the call with video (stops the TV).
2 Answer : Receive the call while continuing to watch TV.
Michael is calling 3 Decline : Do not receive the call, and continue watching TV.
1 2 3
Answer with video Answer Decline NOTE:
►►Set your status to “do not disturb” to prevent Skype pop-ups.
OR ►►If the incoming call is a conference call, the “Answer with Video”
option is not available.

1 Video call : Receive the call with video (stops the TV).

Michael is calling 2 Voice Call: Receive the call with voice (stops the TV).
1 2 3
Video call
3 Decline : Do not receive the call, and continue watching TV.
Voice Call Decline

USING Skype

11
 APPENDIX
TROUBLESHOOTING

For the problems listed below Check the following areas

If Skype doesn’t start ■■ Check whether the Video Call Camera is properly connected to the
USB port on the TV.
■■ Check the network connection status.

If the Notification Window is ■■ Check that your status is not set as “Do not disturb”.
not displayed when a call is ■■ When using certain TV functions, incoming calls can’t be received .
received (e.g. during a software update, etc.).
■■ Check ‘Privacy Settings’ is “Allow calls from people in my contact list
only”.

If there’s echo (e.g. when you ■■ Position the Video Call Camera at the top-center of your TV.
hear your own voice played ■■ Change the home theater audio setting to stereo rather than surround.
back through the speakers) ■■ Reduce the speaker volume.
■■ Too much echo in the room can decrease audio quality.
■■ Test microphone using the ‘Echo / Sound Test Service’.

If you’re not able to receive any ■■ Internet or network congestion can degrade video quality.
video or if it is of low quality ■■ Using wireless can also degrade video quality. We recommend using a
wired internet connection.
■■ Screen quality can decrease when using Zoom-In. We recommend you
use minimum zoom during video calls.
■■ Check whether the call quality information is marked as “critical”. If this
is the case, video quality can be degraded.

If the call ends abruptly ■■ When certain TV functions are activated, the call may be disconnected.
(e.g. Sleep timer, etc.)
■■ Do not unplug the Video Call Camera during a call.

If the Skype menu does not ■■ Check whether your TV supports the Video Call Camera (see page 2).
appear on the Premium menu ■■ Connect the camera to your TV, then update the software. For details
about how to update the software, refer to your TV manual.

Other issues ■■ Issues may arise from network congestion of problems with the Skype
APPENDIX

network.
■■ For further inquiries about Skype functions, visit www.skype.com.

 NOTE: Video call quality may vary depending on the TV model.

►►720p HD Video Call : LM9, EM9, LM8(Except for Japan), LA74, LA6, LN6, LN57, LN56, LN46, PH67, PH66, PH47,
PN67, PN57, PN47
►►VGA Video Call : LM7, LM6, LS57, LM5, LS3, PM9, PM6, PA66, PA69, PA47, PM4

12
PRODUCT SPECIFICATIONS

AN-VC400
MODELS
(Video Call Camera)

Dimensions (Width x Height x Depth) 112 mm x 56 mm x 38 mm (dongle only)

Weight 77.6 g

Focus More than 100 cm

Lens
Field of Vision 58.8° in diagonal

Video Effective pixels 1280 x 720

Output format H.264, MJPEG, YUY

Output Image HD, VGA, QVGA, QQVGA

Audio Microphone 2 microphones

Interface USB

Operating Temperature 0 °C - 40 °C (32 °F - 104 °F)

Operating Humidity 0 % - 80 %
Environmental conditions
Storage Temperature -20 °C - 70 °C (-4 °F - 158 °F)

Storage Humidity 0 % - 90 %

■■ The specifications shown above may be altered without prior notice to improve quality.

APPENDIX

Video calls through an LG TV cannot be made using the following devices:

■■ ASUS Skype Video Phone Touch SV1TS
■■ ASUS Skype Videophone Touch SV1TW
■■ AIGURU_SV1 Skype Video Phone
*The list of devices that are not supported may be amended without prior notification.
13