Request for Oracle Cloud Service PoC Page : 1 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

Overview

1 Prerequisites for a successful run of a POC ( “proof of Concept”) / ShowCase ................................................... 2

1.1 Technical Prerequisites ................................................................................................................................ 2
1.2 Planning and test organization ...................................................................................................................... 2
1.3 Costs ............................................................................................................................................................. 3
1.4 Nondisclosure ................................................................................................................................................ 3
1.5 SLA ................................................................................................................................................................ 3
2 project Informations ............................................................................................................................................... 4
2.1 Partner Information........................................................................................................................................ 4
2.2 Customer Information or User ( who is nominated for the credentials) ....................................................... 4
2.3 third party-Attendees ..................................................................................................................................... 4
2.4 Project Schedule ........................................................................................................................................... 5
2.6 Tutorial and Cloud Documentation : ............................................................................................................ 5
3 Description of the TEST “Arrow Oracle Cloud Platform”....................................................................................... 6
3.1 List of Services .............................................................................................................................................. 6
3.2 Define and Sizing and Configuration............................................................................................................. 6
3.3 Networking .................................................................................................................................................... 6
3.4 Operating the System.................................................................................................................................... 6
3.4.1 Failure ................................................................................................................................................... 6
3.4.2 Lifespan of imported Data ..................................................................................................................... 6
4 Description of the Topology “ ARROW Oracle Cloud Platform” .......................................................................... 7
5 DBaaS configuration ............................................................................................................................................. 8
6 IaaS configuration ............................................................................................................................................... 10
7 Annexe: documents ............................................................................................................................................ 12

Arrow Oracle VAD

[ ]
Commercial Officer : Name: [ ] Tel : [ ] Mob : [ ]
Technical Officer : Name: [ ] Tel : [ ] Mob : [ ]

Version 1.4

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 Request for Oracle Cloud Service PoC Page : 2 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

1 PREREQUISITES FOR A SUCCESSFUL RUN OF A POC ( “PROOF OF CONCEPT”) / SHOWCASE

Arrow provides Oracle Cloud Access for “IaaS and /or DBaaS” Instances to partners. Arrow will give out
credentials to access and run the instances through SSH access (see § 2.6). Arrow shall assume no liability
for the provided virtual appliances and instances (see § 4.1 list of Material)

The Setup and run of the Test system is generally done by the partner, on its own responsibility.
Arrow (Presales Engineering) and/or Oracle pre-sales are happy to support partners before and during the
test period, according to the partner’s needs and based on arrangement and availability.

With this contract we are describing the scope of this rental. By filling in the following information, we will make
sure that the POC or a similar application test, will run in a normal and compliant form and that it will provide a
positive result, as planned.
We expect that the partner is engaged in an open and transparent customer project, which comes to a
conclusion when the required performance standards are met and fulfilled by the POC.

The prerequisite for the POC shall be in a suitable scope, so that an assessment by Arrow Presales
Engineering is always possible. With insufficient information, Arrow reserves the right to decline the request.

Cloud Service access will only be granted after the approval of this application via exchanged, counter signed
agreement.

1.1 TECHNICAL PREREQUISITES

We think that by using a not conform/optimized setup; the result of the tests will be negatively influenced.
Therefore we appreciate to receive in advance a test / work project-plan, to make sure that the system- test will
successfully run during the testing phase.

Please check with the end-customer that the following prerequisite are available:
• A test project-plan with representative data.
• To be reached target values for a positive fulfillment of the tests
• Schedule and timeline for test execution

Please consider also the requirements of the IT resources needed in the cloud
• Architectural design of the PaaS and IaaS, or other modules available in the BOM.
• Public internet access via SSH or VPN
• Setup of a Client Applications / Test environment (external to the Cloud platform)
• Limited size of data and respect security rules (encrypted data by default or anonymous data)
• Availability of a fulltime responsible technical person at customer’s site to conduct the tests.

1.2 PLANNING AND TEST ORGANIZATION

Considerations the planning:

• Please define the different schedules:

o Amount of time to run the setup of your specific platform
o Amount of time required for the validation of the delivered services
o Amount of time to run the PoC
o Amount of time for cleaning up all services
• Before the delivery of the test system a Check Survey must be performed before to allow the resources
and verify that the POC project is ready facing to the timing and the resources requested.

This document is the property of ARROW. Disclosure to third parties, even partial, is prohibited without written permission of Arrow Internet Security AG.
(Document type CG96-1)
 Request for Oracle Cloud Service PoC Page : 3 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

1.3 COSTS

Arrow grants to deliver the System without Costs, under the following Conditions:

• The system will be loaned via a certified Partner

• Sales order will be run via the VAD/VAR channel
• The system will be released on time according to the loaning agreement
• Following the loan, a report on the execution of the test shall be provided to Arrow. Particularly
interesting in POCs, is the result of the performed tests.
• The following information contained in this document shall be completed in full. We need the
indication of the end customer name, OMM or Fusion ID, to reference orders after the loan.

If the system is loaned longer than the maximum of 3 weeks, there will be charge of metered resources used
and un-metered cost per month, based on public Oracle price list, except if a rental contract extension is
signed between ARROW and the partner/customer.

If the end customer buys the solution directly via Oracle and doesn’t involve the “VAD/VAR” channel, the cost
for the POC is fully charged in calculation of the metered resources used and un-metered cost per month,
based on public Oracle price list.

Following Costs will remain charged to the Partners or the end Customer:
The absence of a test report within one month of the expiry of the loan results in a fee of EUR 5,000
(excluding VAT).

1.4 NONDISCLOSURE

Arrow assures that none of the information provided by the partner and/or by the end customer will ever be
disclosed to any third party.

1.5 SLA

The ARROW Oracle Cloud Platform is built on the Oracle module, as part of the Oracle Cloud Services, the Oracle
SLA are applicable. Not other warranty is provided by Arrow. Technical support during the POC is based on “Best
Effort” term from Arrow team. During the POC, if special support or assistance is necessary, Arrow could provide
technical resources:

Technical person for assistance on Cloud provisioning and instances setup

Half-day

Full-day

Contact your Arrow local sales representative to get a quote for the use of the Services Team.

☐ Signature: _________________________________________ I hereby accept the above conditions.

This document is the property of ARROW. Disclosure to third parties, even partial, is prohibited without written permission of Arrow Internet Security AG.
(Document type CG96-1)
 Request for Oracle Cloud Service PoC Page : 4 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

2 PROJECT INFORMATIONS

2.1 PARTNER INFORMATION

Applicant Date [ ]
Name Company eMail Phone
[ ] [ ] [ ] [ ]

Project Title : [ ] Project deadline (Date): [ ]

Partner : [ ]
Address : [ ]
Address : [ ]
Zip Code : [ ] Location : [ ]

Partner Contact Person

Please nominate at least one Engineer, who will run the POC.
Name Job Title eMail Phone
[ ] [ ] [ ] [ ]
[ ] [ ] [ ] [ ]
[ ] [ ] [ ] [ ]

2.2 CUSTOMER INFORMATION OR USER ( WHO IS NOMINATED FOR THE CREDENTIALS)

Customer : [ ]
Address : [ ]
Address : [ ]
Zip Code : [ ] Location : [ ]
OMM / Fusion ID : [ ]

Customer Contact Person

Please nominate at least one Person, who will be available through the length of the POC
Name Job Title eMail Phone
[ ] [ ] [ ] [ ]
[ ] [ ] [ ] [ ]
[ ] [ ] [ ] [ ]

2.3 THIRD PARTY-ATTENDEES

Third Party-Attendees during POC

Name Job Title eMail Phone
[ ] [ ] [ ] [ ]
[ ] [ ] [ ] [ ]
[ ] [ ] [ ] [ ]

This document is the property of ARROW. Disclosure to third parties, even partial, is prohibited without written permission of Arrow Internet Security AG.
(Document type CG96-1)
 Request for Oracle Cloud Service PoC Page : 5 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

2.4 PROJECT SCHEDULE

Desired date for the Loan period: from [ ] to [ ]

Please Note: Take into consideration the time needed for provisioning, checking the delivery, installation (data end
apps), running and cleaning up the platform.

Project Plan

Phase Description Date

[ ] [ ]
Definition of test coverage
[ ] [ ]
Definition of the measured
values to achieve
[ ] [ ]
Data Import (PDB)

[ ] [ ]
Applications (IaaS) tests

[ ] [ ]
Load tests
[ ] [ ]
Deletion of loaded test
data and VM
[ ] [ ]
System Cleanup
Delete Backup and
storage area

2.6 TUTORIAL AND CLOUD DOCUMENTATION :

The best link to find the documentation and to discover the steps to access and use the Cloud:
https://docs.oracle.com/cloud/latest/allbooks.htm
http://docs.oracle.com/cloud/latest/dbcs_dbaas/CSDBI/toc.htm

How to process your ssh Key for the Cloud DBaaS and Linux IaaS/VM access:
http://www.oracle.com/webfolder/technetwork/tutorials/obe/cloud/javaservice/JCS/JCS_SSH/create_sshkey.ht
ml#section2

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(Document type CG96-1)
 Request for Oracle Cloud Service PoC Page : 6 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

3 DESCRIPTION OF THE TEST “ARROW ORACLE CLOUD PLATFORM”

3.1 LIST OF SERVICES

Description
Oracle DataBase Public CLOUD Services (metered)
Oracle IaaS Public Cloud Services (metered)
Oracle Middleware Public Cloud services (metered)
Oracle BI Cloud Service (un-metred)
Oracle Database multi tenant (1 schema+5 users 10 Go)
Oracle Data Visualization
Oracle Compute Cloud service OCPU
Oracle Compute Cloud Service Block Storage (data)
Oracle Storage Cloud Service (backup)

3.2 DEFINE AND SIZING AND CONFIGURATION

In chapter 5 and following you will find configuration templates, where you can describe in detail your
requirements.

3.3 NETWORKING

Cloud Services are by default secured against unauthorized access. Once the service is setup, we will
provide you with all necessary info of public IPs, credentials and accessible ports.

The type of access is depending on the service. For DBaaS you will usually have at least ssh access to the
running instance. You may access the DB Service itself directly via public IP or via tunneling the port of the
ssh access. ssh access is restricted to servers defined by their specific openssh public key.

IaaS Services like Windows Servers will be accessible via RDP, using appropriate (local) credentials.

3.4 OPERATING THE SYSTEM

3.4.1 Failure

In case of any defunctional issue, please notify us. As owners of the Oracle Support Agreement contract, we
will trace the issue, give you the status updates and take the appropriate actions to resolve the problem.

3.4.2 Lifespan of imported Data

After the POC concludes all instances will be deleted, including all storage connected to them. Backing up
data for future access is not possible.

This document is the property of ARROW. Disclosure to third parties, even partial, is prohibited without written permission of Arrow Internet Security AG.
(Document type CG96-1)
 Request for Oracle Cloud Service PoC Page : 7 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

4 DESCRIPTION OF THE TOPOLOGY “ ARROW ORACLE CLOUD PLATFORM”

Describe in a simple schema the topology to put in place and relation between each instance.
This help Arrow and the Partner to gain a technical view of what in detail has to be setup and configured.
For each part of the system, please give the OVCP, type, and resources needed like memory and storage.
Describe you usage, like backup data, Database replication, OLTP and Application test , etc….

( ex: from a Oracle workshop example)

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 Request for Oracle Cloud Service PoC Page : 8 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

5 DBAAS CONFIGURATION

Please define the service configuration required

Select the Service Level:

Oracle Database Cloud Service
Oracle Database software pre-installed on Oracle Cloud Virtual Machine.
Database instances are created for you using configuration options provided in
this wizard. ☐
Additional cloud tooling is available for backup, recovery and
patching.

Oracle Database Cloud Service - Virtual Image

Oracle Database software pre-installed on an Oracle Cloud Virtual Machine.
Database instances are created by you manually or using DBCA. ☐
No additional cloud tooling is available.

Select the Release:

Oracle Database 11g Release 2
Oracle Database Version 11.2.0.4
Installed on Oracle Linux 6.6 ☐
Oracle Database 12c Release 1
Oracle Database Version 12.1.0.2
Installed on Oracle Linux 6.6 ☐

Select the Edition:

Standard Edition
Oracle Database 12c Release 1
Installed on Oracle Linux 6.6 ☐
Enterprise Edition
Oracle Database 12c Release 1
Installed on Oracle Linux 6.6 ☐
Enterprise Edition - High Performance
Oracle Database 12c Release 1
Installed on Oracle Linux 6.6 ☐
Enterprise Edition - Extreme Performance
Oracle Database 12c Release 1
Installed on Oracle Linux 6.6 ☐

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 Request for Oracle Cloud Service PoC Page : 9 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

Select the Service Details:

Service Configuration

Service Name [ ]

Service Description [ ]

Shape [ ]

TimeZone [ ]

Database Configuration

Usable Database Storage in GB [ ]

Admin Password [ ]

DB Name [ ]

PDB Name [ ]

Character Set [ ]

National Character Set [ ]

Backup and Recovery Configuration

Backup Destination (Cloud and Local / Cloud only / none ) [ ]

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Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

6 IAAS CONFIGURATION

Please define the service configuration required

Select the Image Type:

Oracle Enterprise Linux

☐
Oracle Solaris
☐
Other; please define [ ]

Select the VM shape:

Category
☐
GP

HM ☐

“Name” / number of OCPUs [ ]

Instance settings:

Name [ ]

Network access required:

Incoming from (public internet / other VMs …) [ ]

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(Document type CG96-1)
 Request for Oracle Cloud Service PoC Page : 11 / 14

Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

Storage:

Basic OS disk [ ]

Additional disks [ ]

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Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

7 ANNEXE: DOCUMENTS

Select your DB release and features implemented.

Select your Database Instances features.

Choice your Database Schema features:

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Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

Choice your Oracle Compute Cloud Service. VM Shapes

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Test system: Arrow Oracle-CLOUD Platform

Date : 17/02/2018
(v1.6)

ARROW – ORACLE VAD –

Remote access via SSH example:

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