Chapter 1-Quiz 1
Chapter 1-Quiz 1
4. When listening to instructions, the best way for listeners to make sure they get
all the information is to?
a. take notes and compare them with co-workers' notes
b. read a book about the topic later on
c. ask questions, but wait until the person has stopped talking
d. take notes, ask questions, and repeat a summary of the instructions
10. What is an important practice in writing to avoid errors that can cost time and
money?
a. Handwriting any document before using a computer
b. always writing in the first person
c. Proofreading the work for accuracy
d. writing at a high reading grade level