Social Message

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 21

Table of contents

Types of social media ads

Facebook ads

Instagram ads

Twitter ads

Snapchat ads

Linkedin ads

Pinterest ads

Youtube ads

Social media advertising tips

Types of social media ads (and what they’re best


for)
The major social networks offer advertising options—but not all will be a great
fit for every marketer. When thinking about which social networks to use for
advertising, look at which ones are performing well organically. Networks
where your content naturally strikes a chord with fans are an obvious choice
for your first social ad campaigns.

When choosing where to place your ads, it’s also helpful to know which
networks are most popular among which types of users. For example,
Pinterest has far more female than male users, and Snapchat has massive
penetration in the younger audience segments.

Here’s a quick summary from the Pew Research Center showing who’s using


which social networks in 2018.
Now that you have a sense of which social networks are a demographic fit for
your business, let’s look at the types of ads each network has to offer.

Facebook ads

Facebook ads are designed to help you achieve one of three broad types of
campaign objectives: awareness, consideration, or conversion.

 Awareness objectives: Building brand awareness or increasing reach


 Consideration objectives: Sending traffic to your website, increasing
engagement, encouraging app installs or video views, lead generation,
or encouraging people to communicate with you on Facebook
Messenger
 Conversion objectives: Creating online conversions, making catalog
sales, or driving foot traffic to offline stores
 Audience considerations: Facebook is popular across
demographics and offers detailed targeting options, making it a great
platform to get started with social media advertising.

You have several ad formats to choose from.

Photo ads

In addition to a photo, Facebook photo ads include 125 characters of text plus
a headline and link description. They can also include a call-to-action button
like Shop Now or Send Message.

You can create your photo ad in Facebook Business Manager, or simply


promote a post with an image from your Facebook Page.

Quick tip: Facebook photo ads work really well for showcasing new products
or services. Show people using your product, rather than a simple photo of the
product itself.

Video ads

Facebook video ad options range from short mobile video ads up to 240-
minute promoted videos designed to be watched on desktop. With so many
options, it’s critical to have solid goals and understand who your target market
is and where your video will reach them.

Facebook video ads can work well in conjunction with a TV ad campaign.


Even if TV is not part of your marketing mix, video ads can be a great way of
drawing people in with compelling visuals that highlight the best parts of your
brand.

For example, the contraceptive app Natural Cycles adapted a TV ad to run on


Facebook in Sweden. They made the video vertical to maximize screen space
on mobile, and added text to optimize the video to play without sound. The
campaign had a 20 percent incremental reach beyond the TV campaign,
reaching one million women.
Quick tip: Short videos have higher completion rates. Stick to 15 seconds or
less if you’re placing videos in the mobile feed.

Carousel ads

A carousel ad lets you include up to 10 images or videos, each with their own
link, all in one ad.
Carousel ads work well to showcase different features of a product, or to
explain a step-by-step process. They’re also a great way to present multiple
products.

Quick tip: Use the different elements in your carousel ad together to present


a compelling, effective story or message. Here are a couple of creative
examples.

Slideshow ads

A slideshow is an ad that creates a video from several static images—your


own or stock images that Facebook provides.

Slideshows offer the compelling motion of video, but require no video-specific


resources to create. If you’re not ready to try video ads but want to move
beyond static photos, slideshow ads are a great option.

This slideshow ad for Iceland Air highlights several of Iceland’s top sights,
along with Iceland Air branding, to create excitement about travelling to the
country with its national airline.

Quick tip: Slideshow ads load fast even on slow connection speeds, so they
can be a particularly great alternative to video if your target market is likely to
access Facebook from a slow connection.

Collection ads

A collection ad highlights your products right in the Facebook feed. The ad


includes a cover photo or video plus product images with pricing and other
details, and allows people to learn more about your product without leaving
Facebook.

Quick tip: Collection ads work especially well for retail and travel brands. For
example, tour operator TUI Belgium achieved a three times greater click-
through rate with collection ads compared to link ads on Facebook.
Messenger ads

Messenger ads are simply Facebook ads placed on the home screen of the
Messenger app. You can use them to encourage people to connect with your
business on Messenger, but they can also link to your site.

Here’s how a Messenger ad looks in the mobile interface:


Quick tip: Using a custom audience of people who have previously
messaged your business, you can use Messenger ads to restart
conversations that have trailed off.

Lead ads

Facebook lead ads are mobile-only that include pre-populated contact forms.
This makes it easy for people to sign up for your newsletter, request a free
trial, or ask for a quote.They’re a great tool if you’re looking for leads to pass
along to your sales team, or to build your online sales funnel.
Quick tip: Ask for the minimum amount of information you need to process
leads effectively, to maximize completion.

Get all the step-by-step instructions you need to set up your Facebook ads in
our Facebook advertising guide.

Instagram ads

Since Facebook owns Instagram, it’s not surprising that Instagram ads
support the same three broad categories of campaign objectives as Facebook
ads: awareness, consideration, and conversion.

Audience considerations: Instagram is most popular with millennials, but


plenty of Generation Xers also use the platform.

The specific Instagram ad types also mirror three of the Facebook ads types:
photo, video, and carousel. You can create each type of ad for either the main
Instagram feed, or for Instagram Stories.

Photo and video ads

Your Instagram photo or video will look like a regular Instagram post—except
that it will say Sponsored in the top right. Depending on your campaign
objective, you may also be able to add a call-to-action button.

Quick tip: Make sure your photo and video ads are consistent in style with the
organic posts you share on Instagram so that viewers recognize the ad is from
your brand. Videos autoplay with sound off, so optimize your videos to work
without audio.

Here’s a great example of a brand-consistent video with no sound required.

Perrier used this video in an Instagram campaign. A study after the


campaign showed the ads contributed to increasing offline sales.

Carousel ads

In an Instagram carousel ad, viewers tap the arrows or swipe to scroll through
different images.

Quick tip: Make sure the images you use in your carousel ad are visually
similar and tied together by a common theme. It shouldn’t be jarring to swipe
between the different photos in the ad.

Instagram Stories ads


Instagram Stories ads can use photos or videos up to 15 seconds long. These
ads display in full-screen format between people’s stories.

Quick tip: Instagram Stories only last for 24 hours, so this is a great format for
in-the-moment marketing like limited time offers. Ads that show the product in
use perform best.

For example, Michael Kors used Stories ads to show off its smartwatch
and achieved a 24-point lift in ad recall and 8.8 point lift in favorability.
Get all the step-by-step instructions you need to set up your Instagram ads in
our Instagram advertising guide.

Twitter ads
Twitter ads work towards six different business objectives:

 Website clicks or conversions: Promote Tweets to people who you want


to visit and take action on your website. You’re charged per click.
 Tweet engagement: Promote Tweets with the goal of starting
conversations about your brand. You pay for the initial engagement.
 Gain followers: Promote your Twitter account and pay per follower
gained.
 Increase brand awareness: Promote your Tweets to a broad audience
and pay for impressions (CPM).
 Video views: Promote your videos to a targeted audience and pay per
video view.
 App installs or re-engagement: Promote your Tweets and pay per click
to open or install your app.

Audience considerations: Twitter is big outside of the USA and Canada—


there’s major growth happening in India, and Brazil, Japan, and Mexico are all
big markets.

Twitter offers two ways for brands to create Twitter ads: Twitter Promote,
which automatically promotes Tweets for you, and Twitter Ads campaigns, in
which you set up campaigns yourself based on your marketing objective.

Twitter Promote

When you enable Twitter Promote, the Twitter algorithm automatically


promotes your first 10 daily organic Tweets to your specified audience (as
long as they pass the Twitter quality filter), and promotes your account to
attract new followers. You can focus on up to five interests or metro locations,
and let Twitter do the rest.

Quick tip: Twitter Promote mode costs $99 USD per month, and Twitter
says accounts will on average reach 30,000 additional people per month and
gain an average of 30 new followers.

Twitter ad campaigns

When you set up your own Twitter ad campaigns, you start by choosing your
business objective, which ensures your ads align with your business goals.

For example, the driver’s ed app Aceable used Twitter app install ads to
promote their solution specifically to people who had been talking about
driver’s ed on Twitter.
You can select existing organic Tweets to promote, or create Tweets
specifically as ads.

Quick tip: Run separate campaigns for mobile and desktop users to get the
best conversion rates. Twitter recommends you avoid using hashtags and @
mentions in your ads so that your audience does not click away.

Get all the step-by-step instructions you need to set up your Twitter ads in
our Twitter advertising guide.

Snapchat ads

Snapchat ads can help you achieve three types of marketing objectives:

 Awareness: Reach and engage a large audience


 Consideration: Drive visits to your website, video or other content
 Drive action: Drive newsletter sign-ups, app installs, foot traffic to your
offline business, and more concrete actions

Audience considerations: Snapchat is overwhelmingly popularly with


younger users: 78 percent of 18-to-24-years olds use the app, compared to
only 26 percent of 30-to-49-year-olds.
Here’s a quick overview of how advertising works on Snapchat:

Snapchat offers three types of advertising tools to help you meet your
objectives.

Snapchat Ads Manager

With Ads Manager, you can create photo or video ad campaigns that appear
between stories on the app. The ads are full-screen, vertical format, and can
include attachments for app installs, lead generation, video views, and website
visits.

Quick tip: Time moves quickly on Snapchat, so aim to keep your video ad to


three to five seconds or less. Don’t try to do too much with a short ad: Feature
one strong call-to-action and key message.

The contact lens company Hubble used this strategy to get new subscribers
for its free two-week trial and saw 2.5 times subscriber growth.
Snapchat Filter Tool

Snapchat filters are graphic overlays that users can apply to their Snaps—and
Snapchatters use them on average three billion times per day. You can create
them for a specific geofenced area near your business using the
Snapchat create your own filter tool.

Quick tip: Snapchatters use filters to provide context to their snaps, so make


sure your filter is relevant to the time, place, and purpose of your campaign.
Leave room for Snpachatters’ own images to shine—only use the top and/or
bottom quarters of the screen for your filter creative.

Snap Publisher

Snap Publisher is a do-it-yourself ad creation tool that lets you build your Snap
ad from scratch from your browser. It’s a great resource for small businesses
that don’t have a large marketing team, since the provided templates mean
you don’t need graphic design skills, and you can create your ads in just a
couple of minutes.

Quick tip: Given the ease of use, this is a great first option if you’ve never
advertised on Snapchat before.

Story Ads

This ad format takes the form of a branded tile in users’ Discover feed. The tile
leads to a collections of 3-20 Snaps, so advertisers can provide a deeper dive
into new products, special offers, movie releases, etc. You can also add
Attachments with a call-to-action, so that users can swipe up to watch a trailer,
install an app, or buy a product.

Quick tip: Create a curiosity gap for users by writing an enticing headline for
your tile. Tease what they might learn or how they will benefit if they tap on
your Story.

Bonus: Download a free guide that teaches you how to turn Facebook traffic into
sales in four simple steps using Hootsuite.
Get the free guide right now!

Get all the step-by-step instructions you need to set up your Snapchat ads in
our Snapchat advertising guide.

LinkedIn ads

LinkedIn ads help your business with three types of marketing objectives:

 Build brand awareness


 Drive website traffic
 Generate leads and convert prospects

Audience considerations: Marketers have rated LinkedIn as the best


platform for B2B lead generation. As a professional networking site, LinkedIn
is much more business-oriented than the other social networks in this post,
and offers targeting options based on professional qualifications like job title
and seniority.

You can choose from several different types of LinkedIn ads.

Sponsored Content

Sponsored Content ads appear in the news feed on both desktop and mobile.
They’re used to get your content in front of a larger audience and showcase
your brand expertise.

Quick tip: Headlines under 150 characters have the best engagement, and
larger images get higher click-through rates. LinkedIn recommends an image
size of 1200 x 627 pixels.

The customer service software company Aspect used Sponsored Content to


promote its thought leadership articles. The campaign increased Company
Page followers by 17 percent and referral traffic to the Aspect blog by four
times.

Sponsored InMail

Sponsored InMail is similar to email marketing, except that the messages go


directly to users’ LinkedIn inboxes. A unique feature of Sponsored InMail is
that users only receive ad messages while they are active on LinkedIn—so
messages don’t sit around getting stale.

Quick tip: Short body text (under 500 characters) gets the highest click-
through rate. The top five performing calls-to-action for Sponsored InMail are:
Try, Free, Today, Click, and Apply, in that order.
Text Ads

Text ads are small ad units that appear at the top and the right of the LinkedIn
news feed. They only appear to desktop users, not on mobile devices. Despite
the name, text ads can actually include a thumbnail image of 50 x 50 pixels.

Quick tip: Show a human face—profile images work better than logos or


pictures of objects.

Get all the step-by-step instructions you need to set up your LinkedIn ads in
our LinkedIn advertising guide.

Pinterest ads

Pinterest ads are designed to work with five types of business goals:

 Build brand awareness


 Create audience engagement
 Drive traffic to your website
 Drive app installs
 Drive video impressions

Audience considerations: Pinterest has significantly more female users than


males. According to the Pew Research Center, 41 percent of U.S. women use
Pinterest, compared to just 16 percent of U.S. men. Because people use
Pinterest to save ideas, it’s a network that naturally leads to shopping and
purchases, but those purchases may not happen right away.

Pinterest ads are called Promoted Pins, and they look and behave just like
regular pins—the only difference is that you pay to have them seen by a wider
audience.

Promoted Pins are identified as ads with a small “Promoted” tag. However, if
users save your ads to their Pinterest boards, that promoted label disappears,
earning you bonus organic (free) exposure.

There are a couple of options for promoting your Pins.

Pinterest Ads Manager

Using the ads manager, you begin by selecting a goal for your Pinterest ads
campaign. This means you can target your advertising strategy to align with
your business goals, including whether you pay per click or per impression.
You also have the option to choose where your ads appear on the network:
browse and/or search.
Quick tip: Since Pinterest is used for planning and generating ideas, it has a
longer lead time than some other social networks. Start running Pinterest ads
tied to a seasonal or date-specific campaign about 45 days in advance. And
try getting creative with the DIY nature of Pinterest as a social network.

For example, the craft store Michaels has developed craft kits based on
Pinterest trends. Michaels then promotes those kits on, you guessed it,
Pinterest, using Promoted Pins.

SaveMichaels239Michaels StoresHome Decor

Even Old Spice, a decidedly not-DIY brand, got in on the DIY theme with its
Christmas Promoted Pins:

Savefrom pinterest.comPut a stick of deodorant in a mason jar for a rustic look, I guess.114Old SpiceDIY

Promote Button

Pinterest claims you can use the promote button to create a Pinterest ad in
only nine seconds. All you have to do is go to your profile, select the Pin that
you want to promote, click the button, and set your daily budget. Promoted
pins are always pay-per-click, so you only pay when someone clicks through
to your website. Then, add some keywords, click Promote again, and your ad
is up and running.

Quick tip: This is a really easy way to get started with Pinterest advertising.
Try promoting some of your best-performing Pins to get a sense of the kind of
reach you can achieve with your desired budget. Make sure to track results
over time to see the effects as people save your Promoted Pins to their own
boards, which further expands your reach organically.

Get all the step-by-step instructions you need to set up your Pinterest ads in
our Pinterest advertising guide.

YouTube ads

YouTube ads can help you work towards the following business goals:

 Collect leads
 Drive website traffic
 Build brand awareness and extend your reach
 Increase product and brand consideration
 Attract new viewers
 Grow your subscriber base

Audience considerations: YouTube is the only social network used by more


men than women. The difference is not huge: 75 percent of American men
use YouTube, and 72 percent of American women. But this may be of interest
if you’re specifically targeting a male audience.

There are a couple of different video ad formats available on YouTube. Since


Google owns YouTube, you’ll need a Google AdWords account to create
YouTube ads.

TrueView In-Stream Ads

These ads automatically play before, during, or after other videos on


YouTube. Users get the option to skip your ad after five seconds. The
recommended video length is 12 seconds to three minutes.

Quick tip: If you’re in the US or the UK, YouTube will send a professional


filmmaker to shoot your 30-second ad if you commit to spending $350 on
YouTube ads.

TrueView Discovery Ads

These appear in YouTube search results, on the YouTube homepage, and


next to related videos. Users have to click your ad to start watching the video.

Quick tip: TrueView discovery ads auto-generate thumbnail images for your


video ad. Since this image needs to compel people to click on your video,
make sure it clearly shows off what your video has to offer.

The mattress company Tuft & Needle uses YouTube video ads to highlight
how they’re different from traditional mattress manufacturers. They target
people searching for relevant keywords and dedicate half their Google ads
budget to YouTube video because they’re so happy with the results. They
keep their ads between 30 seconds and two minutes. Here’s one of the longer
examples.

Bumper Ads

These ads are a maximum of six seconds long. Like TrueView In-Stream ads,
they play before, during, or after another video, but viewers cannot skip
Bumper ads.

Quick Tip: Don’t try to do too much in six seconds. Start with a strong visual,
stick to one message, and leave enough time for your call to action.

Get all the step-by-step instructions you need to set up your YouTube ads in
our YouTube advertising guide.
7 social media advertising tips to get the most out of
your budget
1. Know what business objective you’re trying to achieve

It’s no accident that we’ve started each section of this guide by reviewing the
business objectives each type of social media advertising can help you
achieve. As in all marketing strategies, it’s awfully hard to achieve your goals if
you don’t know what your goals are in the first place.

Understanding what business objective you’re trying to achieve with your ads
is critical for ensuring you choose the right social network to advertise on, and
the right advertising solution within that platform. It will also guide your
creative strategy.

2. Know your target audience

We’ve listed some audience considerations for each of the social networks,
but keep in mind that they all offer quite specific ad targeting. Knowing exactly
who you’re trying to reach allows you to take maximum advantage of these
targeting options and ensure you get the best bang for your advertising buck.

After all, there’s no point in advertising to soccer moms in Florida if your


audience is young male video gamers in New Jersey. This ability to micro-
target your ad campaigns is one of the key benefits of social media
advertising. Developing audience personas can help you understand exactly
which audience segments you should focus on.

3. Let your organic posts inform your ads

You’re likely already posting content on Twitter, Facebook, and Instagram


every day—and maybe LinkedIn and SnapChat, too.

Some of these posts will resonate with followers; others won’t. Track which
ones are being clicked, liked, shared, and commented on. These high-
performing messages make the best candidates for social ads.

If you’re branching out into a new network with your social media advertising,
start small. Use what you’ve learned from your organic posts as a starting
point, but know that those lessons will not necessarily translate across social
networks.

4. Pay for what matters: Impressions or engagement


Keeping your social media advertising budget under control means thinking
about whether you’re designing an ad campaign based on impressions or
engagements.

If you’re paying every time someone sees your ad (impressions), your


message can cast a wide net. But if you’re paying for engagement, you only
want people who are really interested in doing business with you to engage.
Since you don’t want to pay for engagements that are not relevant to your
business goals, the wording of your ad should help people identify whether it’s
for them or not.

Both engagement and impressions campaigns can be valuable for your


business—you just need to choose the right one to align with your business
goals so that you only pay for real business results. Here’s some more
information about which metrics to track to make the most of your social ad
campaign.

5. Design your ads with mobile in mind

Ninety percent of active monthly social media users access social networks


through a mobile device.

That means most social media ads are being viewed on mobile devices as
well. Your mobile ads should be specifically designed for the small screen,
incorporating images that are easy to view on a pocket-sized device.

You can also take advantage of “geofencing” to target mobile users when they
are in a specific zip code, so they only see your ads when they are close
enough to walk in your front door.

6. Test your ads to optimize performance

One of the great virtues of social ads is instant feedback. You can gauge the
effectiveness of a sponsored post in minutes and follow up with advanced
analytics reports. The best practice is to test several ads with small audiences
to determine what works best, then use the winning ad in the primary
campaign.

Testing one ad against another to determine what works best and refine your
strategy is known as A/B testing. It’s a critical part of your social media
advertising efforts, and we’ve got a full guide on how to do it right here: Social
media A/B testing.

Bonus: Download a free guide that teaches you how to turn Facebook traffic


into sales in four simple steps using Hootsuite.
7. Measure results
Just as it’s important to know your goals before running an ad campaign, it’s
important to measure results. This will let you know whether you’ve hit your
targets, and show you what worked and what didn’t so that you can improve
going forward.

Measuring your results and having concrete data about the value your ads
bring to the company (purchases, leads, and so on) is a key part of proving
ROI. And if you can prove that your ads are paying off, that will ensure you get
the budget you need to continue your work.

The major social networks offer analytics to help you measure the results of
ads. And we’ve created in-depth guides on how to use them
for Facebook, Instagram, Twitter, LinkedIn, Snapchat, and Pinterest.

You can also use tools like Google Analytics and Hootsuite Impact to measure


results across networks from a single dashboard.

Prove (and improve) your social media advertising skills by taking


Hootsuite Academy’s industry-recognized Advanced Social Advertising
course.

You might also like