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COMPETITORS

The document compares the strengths and weaknesses of several food delivery competitors. It finds that while some have huge user data and fast delivery times, they often have limited restaurant selections or inconsistent offers. Payment options, delivery areas, and order tracking capabilities also vary between competitors. Overall, each competitor excels in some areas but has room for improvement in others such as expanding food and location selections, streamlining ordering and payments, and increasing delivery reliability.

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Hiền Nguyễn
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55 views1 page

COMPETITORS

The document compares the strengths and weaknesses of several food delivery competitors. It finds that while some have huge user data and fast delivery times, they often have limited restaurant selections or inconsistent offers. Payment options, delivery areas, and order tracking capabilities also vary between competitors. Overall, each competitor excels in some areas but has room for improvement in others such as expanding food and location selections, streamlining ordering and payments, and increasing delivery reliability.

Uploaded by

Hiền Nguyễn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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COMPETITORS STRENGTHS WEAKNESS

- Huge user information as growing - Limited restaurant data.


from an online ride-hailing platform - The arrangement of restaurants
- Integrate e-wallets is not proper. (The closest one is
- Good customer care ranked below)
- Fastest delivery (20 min/ order) - Inconsistent offers across
- Low delivery fee devices or customer segments.
- Professional and large shipper team
- Can be used in some other
countries

- Support payment via e-wallet, card - Application confirmation time


payment. is slow.
- Many incentives for each restaurant - Small number of shippers
- Professional shipper team - Additional fee of 3,000 - 6,000
VND for some restaurants.

- Large number of restaurants to - Unrealistic dish image


choose. - Not support card payments, e-
- Flexible app’s search engine wallets.
- Many promotions - Orders are constantly getting
- Fast delivery cancelled
- Cannot place many orders at
the same time.

- Fast delivery, commitment in 1 - Only support cash payment


hour - Only operate in Hanoi and Ho
- Diverse dishes, especially snacks Chi Minh
- Lots of promotions - Not support shipment tracking

- Quick order food in just 30 seconds - Operates mainly in Hanoi, Ho


- Updated offers every day Chi Minh
- Allows shipment tracking - Small number of shippers
- Professional delivery team

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