Online Business Startup Guide
Online Business Startup Guide
Contents:
Before you Start ........................................................................................................... 4
1.5. Some Legal and Other Considerations When Starting a Business Online........ 36
2.4. Outline a Business Concept for Your Online Business Idea ............................... 70
3.1. Naming Your Online Business and Registering a Domain Name ...................... 76
Make up a word.......................................................................................................... 78
3.2. Website Builder (and a Hosting Plan) for Your Business Website ..................... 82
Hosting Plan................................................................................................................ 84
“ ““The true entrepreneur is a doer, not a dreamer. The critical ingredient is getting
off your butt and doing something. Not tomorrow. Not next week. But today.”
– Nolan Bushnell
Everything you need to start a simple business online is time, few bucks ($50),
internet connection and a laptop. Yes, it’s that simple to start, but remember, there
is no guarantee that you will be successful. The most important factors to succeed
are your long-term devotion and your willingness to learn new things (as you go).
Another intention of the guide is to motivate and push the wannabe online
entrepreneurs to start their first online business. Don’t be afraid of failure, most
of the entrepreneurs don’t succeed on their first attempt. Therefore, don’t just read,
but start doing the things, step by step. You will learn everything you need as you go.
At some points our guide might get detailed, but you can always skip the main text
and go to the summary of each topic and glance the most important aspects you
should know.
When using this guide, there are three (3) different approaches;
▪ The first (1) one is to read the entire guide, afterwards start your business and
mark your progress using the startup checklist. The checklist will then help you
easily find explanations and essential resources in the guide wherever you need
them.
▪ The second (2) approach (that we recommend) is to read and implement the
guide step by step while you use the checklist alongside. This way you will be able
to learn how to start an online business by doing (as you go) without reading
everything upfront, what can be demotivating, can take too much time or can be
easily neglected or forgotten later when you start your journey.
▪ The third (3) approach is to start with the Online business startup checklist and
use the guide as a reference in the areas where you will need information and
more detailed knowledge. The third approach will help you quick-start your
online business, if that’s what you are looking for.
So, unless you prefer the first approach, download the complementary Quick
Startup Checklist right now. There you can mark-up you progress right away since
our recommendation is to start making the first steps today.
“ “Learning by doing is the only way I know how to learn” – Tony Fadell
Introduction
One of the biggest obstacles when starting a business is the fear of the unknown and
many times, the misconceptions. Forget any misconceptions you have and put the
fears aside because the concept of making money online is really simple.
To start a web business you don’t need to read tons of books or get endless lectures
and certainly, there is no need to pay some online “gurus” to teach you do so,
especially at this stage, where you still don’t know what the possibilities and your
preferences are. You also don’t need tons of money to invest since you could start
online even with zero dollars ($0). Anyhow, at this point you need to get acquainted
with some basic concepts of the online business environment.
Our guide aims to provide all necessary information and resources for your (first)
online business journey in a simple meaner and a straightforward way. Our idea is to
guide you through the process, step by step, teaching you the things in the time when
you need them. We encourage you to start your online business as soon as possible
but let’s get acquainted with the basics first.
“ "The longer you’re not taking action the more money you’re losing."
– Carrie Wilkerson
At a Glance:
1. Define your offering > 2. Start a website > 3. Attract visitors > 4. Earn revenue
The concept for earning money online with a legitimate business model is very simple.
Some aspects of the process may not be that easy to implement, but if you manage
to put all the pieces in place, you can eventually build a successful online business.
The process of making money with a web business consists of three major
phases: Defining your offering, Starting a website and Attracting visitors. If you
efficiently go through these phases and manage them appropriately, you can easily
achieve your goals and Earn revenue.
The concept of any web business presented in phases like this is simplified, but it
shows the big picture. This Guide, more or less, follows this concept and will further
elaborate the phases where we will go in more details and explanations.
Here, in order to clarify the concept, we will just shortly discus the phases:
Billions of internet users out there have interests, questions, problems, desires and
needs, so your role will be to target one (or few of these) and solve them via your
offering in a profitable way.
At this point, you should not worry what exactly you are going to offer because if you
can’t develop or create your own products or services you can always offer
someone else’s for a commission (via online mediation). You can also publish ads on
your website and earn. In such cases, your competitive advantage should come
prominent, not when you develop the product or service, but in the next two elements
of the online business, especially in the third (Attracting visitors).
When deciding what to offer to your online customers, the most straight forward
approach is to follow your interests and/or your field of expertise, but it’s not the
only way to go. Despite that, you can choose any field or any business idea you like,
based on a business opportunity you discover or your inner intuition. In any case,
you must have intention and determination to gain and grow your
knowledge/expertise in the field or topic you choose.
Investigating the needs of the customers, finding the right ideas to pursue and
defining your offering is something we discus in more details in Step 2 and in Step 4 in
The Guide.
START A WEBSITE
After you decide what to offer to the internet users, you should start a website where
you will place your offering.
Building and managing website these days is super easy. Often, not tech savvy
people who want to start a business online, find this issue most frightening but believe
it or not, this is usually the less challenging part. There are free web tools that will
enable you to set your website in 30 minutes or less. The more challenging issues
come when you need to enrich your site continuously with interesting and engaging
content, what is part of the next phase.
In some cases, depending of your online business concept, you might need a custom
solution for your website but fortunately, the most types of online business can go
with standard websites that can be easily started and managed with free website
builders like WordPress.
Starting and managing a website is something we discuss in Step 3 and Step 5 of the
Guide.
ATTRACT VISITORS
Here comes the biggest challenge for every online business owner. The fight for the
customers’ attention on the net and their hard-earned money is vigorous. Attracting
visitors to their sites can sometimes be challenging for experienced online marketers
and established business too. However, you shouldn’t worry …much, since there are
many techniques and channels available online to bring visitors to your
website.
Besides the efforts to bring in the visitors, you should also strive to keep their
attention, earn their trust and convert them to loyal customers on a long run. The
process of attracting website visitors in order to earn online is challenging not because
it is hard to do, but because there is competition, it requires time, patience and
some experience.
You can define your offering very fast and you can change it /adopt it later if needed.
You can also set your web site easily and enhance it gradually. When it comes to
attracting visitors, you will need to put long term effort and time to create engaging
content, build your following on the social media, earn good positions in search
engines, build your list of email subscribers, find profitable ways to advertise and
so on. However, if you master the skills for attracting and keeping the attention of the
customers your road to online success is ensured regardless if you have or not own
products and services.
We will discuss strategies and technique for attracting visitors in more details in Step
6.
EARN REVENUE
Earning revenue or making profits is the desired outcome of any business. The way
you will generate income online depends on you offering, or more precisely, on
the revenue model you select. You can sell products or services (own or someone
else’s) and earn sales revenue, you can recommend products and services and
earn commission, or you can simply publish ads on your website and earn from
that. (The revenue models are explained later in Step 1)
The potential of earning online is huge. You success will depend on many factors
including your idea, your skills, the profitability of the industry/topic you get in, the
level of competition etc, but, as mentioned before, the most important factors are
your willingness to learn new things (as you go) and your long-term devotion.
***
To conclude, in order to make money online you should first define your
offering (products, services, information), then build a website where you will
present the offering and at the end you should work to attract visitors to your
website. If you successfully manage to put in place all these aspects of your online
business the visitors will recognize the value in your offering and will start generating
income for you.
Summary:
Task:
In-depth readings:
At a Glance:
The more knowledge and skills you have the better, but definitely, you don’t need to
know everything at the start. You will learn many new things as you go. You can
also outsource (at affordable rates) the skills you don’t possess or have no interest or
time to learn or do yourself.
The first two requirements are obvious (since you can read this), but if you don’t have
time to devote to your project and have no will to learn new things, starting a business
online is definitely not for you.
Time devotion is very important when starting a business since you are the one that
will have to set the foundation of the business and work the day to day tasks until you
can afford employees and managers. This phase of the business may last for 3, 6, 9
months or even 1,2,3 years. Quitting your day job to start a business online might not
be a good idea at the beginning but devoting 10 hour per week or at least 1 hour a
day could be a good start. The good thing about the online businesses is that you can
work on it in your spare time and still make success.
Since you want to run your own business, you should be willing to learn new
things every day. This approach will help you start and run your online venture. In
fact, there is no need to become expert in anything and everything, but you will need
at least basic knowledge in several fields like website management, online marketing,
outsourcing etc. what are super easy to acquire. The best thing when starting a
business is that you can learn the stuff you need step-by-step as you work on your
business, so you won’t feel the burden and the “pain” of learning.
Here at Biizly.com, you can learn the basics for starting a business online, but also can
go to more, in-depth knowledge, or find reliable sources to do so. In addition, most of
the daily tasks required by any online business could be outsourced … or done by the
employees (instead of you as owner). In that case, you should at least learn how to set
the strategic aspects of your business and know what to ask (and expect) from
employees and/or freelancers. Anyway, giving job/tasks to others will additionally cost
you money, what is unfavorable especially during the first stages of your new
business.
As your business grows in revenue, you can focus more on the strategic aspects of
your business and delegate the day to day activities to others.
* The amounts are just an estimation to give you a clearer image where your initial
investment could go.
As you can see, the biggest part of the investment could go for inventory, but the good
news is that many online business models do not require any type of inventory. In
addition, there are even business models for selling goods that don’t require inventory
of your own, like the affiliate model or the drop-ship model. In the drop-ship powered
store, you will pay for the goods after you make the sale. After that, the provider will
deliver the goods directly to the customer.
The two other “big” spendings could be for Outsourcing and for Advertising (if needed).
Having that in mind, it is clear that more tasks you are able to do yourself, less you
will pay to others and your initial investment will be smaller.
Regarding the advertisement costs, you should know that there are many online
businesses that don’t really need advertisement. Anyway, the advertisement should
be considered as an essential part of the business since it can bring-in new visitors,
can fortify the brand and can increase the revenue and profitability of the business.
Our suggestion is to start your business relying on free methods of promotion and
introduce paid advertising later. If you decide to advertise from the begging,
experiment with small budgets first.
To conclude, to start a business online you will need around $50 as an initial
investment. Your investment may increase a bit if you outsource some tasks like logo
creation or content writing, but before you put your business on its feet and start
generating some income you can do most of the needed task yourself. Later, after you
sense the market and make some sales (or other type of revenue), you can start
outsourcing, expanding your team, increase your investment and reinvest your
earnings.
Let’s make it clear right away. You don’t need to be tech savvy, a geek, or experienced
online marketer to start and run a business online. The good news is that you will
learn many new things by doing, as you work on your business. Not your current
knowledge, but your willingness to learn new things and your determination will be
crucial for your success.
By following this Guide you should gain the ability for the essential strategic thinking
and you should be able to set the foundations of your future online business. You
should also obtain informative and detailed knowledge about the needed day-to-day
activities and operations to start and run your venture.
As mentioned before, the more skills you have (acquired) the better. You will be able
to do more of the tasks yourself (you or your team members, if any), and you can do
it in timely manner without paying for services. If there are some skills you don’t know
yet, don’t stress. You will learn everything you need as you go. Everything else, that
you are unable, unwilling, or have no interest or time to learn you can outsource to
freelancers. (Employing other skilled workers during the starting stages of your
business is often unnecessary and costly.)
Here is the list of essential skills (or sets of skills) that are needed to start and run an
online business:
– Strategic thinking (Setting the foundations of your business)
– Website management (WordPress, Weebly, Magento or other)
– Basic graphic design (logo, image editing)
– Content creation (text, recordings (video or audio), infographics, etc.)
– Online Marketing (E-mail, SMM, SEO, Advertising)
– Outsourcing (finding freelancers to do the above-mentioned tasks)
Some of the mentioned skills/tasks are easy (to learn) and you can start doing them
right away, for example the website management. Others, as the SEO (Search Engine
Optimization), are more complex and require more time and experience, and some
(as writing), might require some talent. If you develop expertise in any of these sets of
skills, it may become your competitive advantage when running your business. You
can also offer your expertise (as services) to other online business.
Finding other skilled freelancers to do the work, instead of you (outsourcing), seems
as an easy task but it might get tricky. First of all, you need to know what to ask, then
you should wisely choose who will do the tasks you need. Experienced and highly
ranked freelancers may be expensive and/or busy to deliver on time or to
communicate with you efficiently. On the other side, new and inexperienced
freelancers, who are much more affordable, may deliver shabby job or not deliver at
all.
At this point, it is very important that you develop sound strategic thinking ability,
since you are here to start your online business. We hope that this guide will help you
achieve that. After you decide to start your online business, the acquiring of the other
skills will flow naturally.
Advanced skills in the areas mentioned above, are not necessary to start and run
your online venture, but can help and ease the process since you can manage,
enhance, improve, and fix your web site yourself on a higher level without engaging
freelancers or you will be able to develop competitive services or products based on
these skills.
Advanced skills that are not essential but could help your online startup include but
are not limited to;
Additional and very important skills that can bring extra value to your business is
the ability to develop/create products or services. Development of products and
services is not simple since in some cases you will need in-depth knowledge and
expertise in the field, in some investment and equipment, in some you will need
talents and in other an entire team.
Types of products and services suitable for an online business may include but are
not limited to:
– High quality content (articles, texts, books, e-books, videos, audios, photos etc.)
– Services (marketing, web management, online research, consulting etc.)
– Teaching and coaching (textual, recorded or live courses, classes etc.)
– Software (programs, apps, platforms, web services),
– Arts and crafts (paintings, sculptures, jewelry, home décor, gifts, pottery,
clothes, etc.),
– Goods and commodities. (These may include handicrafts or manufactured
goods)
The ability to create a competitive products or services can become your core
business via internet and a competitive advantage. Anyway, it is not necessary to
develop your own products and services since you can also outsource
them (recommend and/or resell) trough affiliate partnership or from a drop-ship
provider. Another option is to simply publish ads on your website and earn.
Regardless if you develop your products and services or you offer someone else’s, you
should acquire the essential skills mentioned above in order to set and run your online
business.
Summary:
• You don’t need some special skills or expertise to start a business online
• The most important to succeed are your determination and your will to learn
new things as you go.
Outsourcing:
o Anything you cannot do or have no time to do (in-house), can be
outsourced to freelancers or other companies at affordable rates.
Additional (Advanced) skills that might get handy but are not necessary:
o Web coding (HTML, CSS),
o Programming,
o Advanced Graphic Design,
o Fast content writing,
o Product (or Service) development.
Task:
In-Depth Readings:
The single Biggest Mistake you can make when starting a Business Online
Want to be an Online Entrepreneur? Prepare first.
5 Important Skills to Start a Small Business Online
Website management: The Fastest Way to Start a Website
Content writing: 10 Tips for Writing an Appealing Article
Advanced Skills: PHP or ASP.net? What Should you Learn?
Outsourcing: Challenges when hiring freelancers.
“ “Startups don’t fail because they lack a product; they fail because they
lack customers and a profitable business model.” - Steve Blank
At a Glance:
There is a wide range of online business models, revenue sources and combinations
you can implement in order to make profits online
Creating new models or new combinations that didn’t existed before are not
uncommon in the online world and discovering unique one can bring substantial
profits for the innovators.
Anyway, you don’t need to be extra creative or innovative to be successful. You can
just follow a business model that works and be devoted and persistent.
There are five basic types of revenue that you can generate online: 1. Sales, 2. Affiliate
Commission, 3. Subscriptions, 4. Publishing Ads and 5. Transaction Fees.
Sales revenue
The most straightforward revenue source online is from direct sales. You can sell
(almost) everything online. Besides physical goods (like crafts, jewelry, office supplies,
clothing, electronics, supplements etc.) you can also sell digital products (music,
videos, games, e-books, apps, software etc.). You can also sell information and
services of different types. In order to sell directly to your customers, you have to
provide services, generate information (or content) or possess the goods/products. If
you provide the services or create the products yourself that’s great, but you can also
outsource them from suppliers. If you don’t what to hold inventory you can supply
your store trough drop-shippers who can send the goods directly to your customer
after they make the purchase.
Affiliate commission
If you want to make a simpler online business and avoid creating an e-store, produce
goods, buy from suppliers and/or keep inventory, you can decide to recommend
products from other sellers for a commission. The affiliate commission can start form
2% for physical goods and can reach to incredible 80% (or more) for digital products
like e-books, software, tutorials, video lesions etc. The range of affiliate products you
can offer is wide. Almost any known brand, like Amazon, Target, Apple, offer their
products through affiliate programs. There are also affiliate networks like CJ and
ClickBank that bring together the business who offer their products via affiliate
marketing and the business or the individuals who want to earn affiliate commission.
The process for integrating the affiliate model in your business is very simple. You first
apply for a program, after you get approved you copy-paste the links or embed the
widgets in your site. Then you work to attract visitors to your site and motivate/send
them to check the offer of the seller. If the visitors buy you get a commission.
For more details read our article: How to Start an Affiliate Marketing Business from
Scratch
Subscriptions
Publishing ads
The simplest way to generate income online is to publish ads on your site. The process
of publishing ads is simplified by ad networks like Google’s AdSense. In order to get
approved for AdSense, you need to have original content on your site and have some
history and inflow of daily visitors. After you copy-paste the Ads’ code into your
website you will have to focus on bringing and retaining substantial number of visitors
there. This can be achieved by creating original, useful and engaging content that can
include, articles, tutorials, tips, videos, podcasts etc. It is important to note that some
topics/niches can bring more income per visitor than others. For example, having a
blog for financial issues can generate higher ad revenue than a blog on human rights
per visitor. Anyway, if you could bring more visitors to the human rights blog and
generate more total income, that might be the right choice.
Transaction fees
The intermediaries that facilitate the interactions and transactions between two
parties online can generate transaction fees. Usually these intermediaries are trusted
and reputable business that have gradually built their brand, trust and users base.
The transaction fee is charged when the deal is closed, when the payment is done,
when the funds are transferred. The business that charge transaction fees include but
are not limited to payment processors, auction sites, online markets, freelancing sites,
advertising networks, affiliate networks, exchanges, accommodation services etc. If
small and new business manage to bring users together and facilitate their
transactions can also earn transaction fees.
The list of the models is not definite since it lists the most common ones. The models
can also be combined to create a blended one or a new model. For an example, you
can combine an e-Shop with a blog or a social media site with a market creator. You
can also combine e-shop of physical and digital products. If you combine web services
with news and other information, you get something known as a portal like Yahoo or
MSN.
Generally, the business model itself implies the revenue model too. For example; an
e-store generates revenues from sales of goods, informational website that offer free
access earn form ads or referrals, transaction brokers generate revenue from
transaction fees and so on. Anyway, most of the business models can combine more
than one revenue source. For example; an informative website can earn from ads and
affiliate links simultaneously.
The given models, more or less, are listed according to the level of difficulty for
implementation (form easiest to hardest, excluding the 10th model). Anyway, the
difficulty depends from case to case. For example, it might be easier to create an e-
shop than to develop own digital product for selling, or it might get very difficult to
create informative website in areas where it’s hard to obtain timely and reliable
information. In addition, the 10th model (given as a bonus) can be considered as the
easiest one since it excludes the need to build own website. The different business
(sub) models without a website can be included in some of the other listed models
(selling on eBay as e-shop, providing services on Upwork as online services model) but
it’s given as a separate one just to complete the picture of the online business a
beginner can start.
Next, let’s discuss the above-mentioned online business models from a perspective of
a beginner in the online business world:
1. Informative Websites
Difficulty level: 2 (on scale from 1 to 10), Earning potential: 2-5 (on scale
from 1 to 10), Main elements: topic, website, content, promotion.
Revenue sources: Main: Publishing Ads, Affiliate Commissions –
Alternative: Subscriptions. Key competences: content creation/
acquisition, promotion.
This is the easiest business model type you can start online. Even if you plan to start
online business of another type, first try with an informative website. If you succeed
to attract visitors you may consider expanding to additional online models, for
example an e-shop.
For this online business model, you just need a topic, a simple website and (enough)
content. In addition, you will need to work on the promotion of the site and
continuously add new appealing content in order to attract and keep the visitors.
The number and types of topics you can choose for your site is endless. You can start
an informative site about fishing, diving, knitting, parenting, clubbing, crypto
currencies and so on. You can choose wider topic like fashion or a narrow one like
kids or even toddlers’ fashion.
Since content is the cornerstone of this model make sure you create appealing
content for the selected target audience. If you don’t have talents for writing or you
simply have no time or nerves, hire a freelancer. In any case, you will need interesting
articles at least once a week.
Another important aspect of this business type (like in many others) is your ability to
bring visitors to your site. There are many options how to promote your site but these
set of skills is something you will learn gradually. We discuss the promotion later in
the Guide.
The main revenue sources (after the visitors start to come in) for this model come
from publishing ads and from affiliate links (If appropriate).
Recorded online classes/lectures and one-on-one life coaching (or training) can be
considered as two different business types but since they are complementary you can
practice them together for the best results. If you don’t have time to coach one-on-
one, you can focus only on the recorded classes. Once you record them, they will be
available 24/7 for your customers and you can easily scale your business (sell to a
large number of clients) focusing mostly on the marketing. On the other side, the one-
on-one coaching is more personal, you can focus on the client’s specific needs and
therefore you can charge premium rates. Anyway, since the one-on-one coaching
takes most of your available time the potential for earning is limited.
It seems that this business type is not for everybody since it requires specific
knowledge or skills and the ability to transfer (teach or present) the knowledge either
directly to the client or as a recording or text lessons. Anyway, sometimes we are not
aware of our skills and the need for them. For example, someone might be good at
dating, other at traveling at low costs, some at parenting, some at gardening and so
on. Many other people lack these skills or simply have no experience and therefore
are ready to pay to learn. There is much evidence that this business model works even
for unusual types of classes, like teaching a piano online for example.
Besides the ability to develop classes you will also need a website that will nurture
related content in order to attract potential customers and motivate them to purchase
your lectures or coaching. In addition, you will have to implement some methods and
utilize different channels to bring visitors to your site.
This business model has two faces, meaning two different approaches. One is to
develop own digital product(s) and sell them for profits and the other is to
resell/recommend someone else’s products for a commission.
If you choose the first approach, you need to develop your own digital products (one
or more). The digital products you can create include but are not limited to e-books,
tutorials, guides, podcasts, videos, software, apps etc. Some of these products are
easier to do, like e-books and others are very hard, like software and apps. The type
of the digital products also determines the channels where you can promote them.
For example: the apps are mostly sold via app stores like iTunes and Google Play.
Therefore, here we will focus on products that anyone with the ability to write or
present, can create like e-books, tutorials, guides, podcasts and videos.
The second approach in this model is to sell digital products developed by others,
available in the affiliate networks and earn commissions for every sale. There are
many digital products out there that you could promote and earn. The commission
for such digital products can go up to 85% of their value, what could reach $100 or
even more. The most attractive digital products you can promote include: fitness and
weight loss programs, healthy cooking recipes, gardening, landscaping and more.
There are also other exciting products you can promote like sporting tutorials, pet
training, parenting, languages, software, investment guides, travel guides etc. After
you decide which product(s) to promote the only thing you need to solve is where to
promote them. The first choice, of course is to build a web site where you can nurture
related content and work on it to bring visitors. Another option is to promote the
products (with direct links) in social media, forums, chats or so.
In any case, when you try to sell digital products of the discussed types, you have to
know that making cold sales (sending visitors directly to the products’ selling page) is
very hard. Instead, you should send them to warm-up articles or videos before
sending them to the sales page. Since the consumers are mostly reluctant when
buying such products, it is very handy to build a subscribers list around certain topic
and warm-up the buying process with a series of free and useful emails.
4. Online Services
Under online services, we include all services that can be delivered via internet
regardless if they are done in front of a computer or in the physical world. The
difference between this model and the sales of digital products and classes is that
here the service/product is not created upfront but upon order of a specific customer.
In the other mentioned models, the service is developed with a target group in mind
and prepared as a package (downloadable/accessible) for a large number of users.
Here, the service is mostly custom and has no value or use for other clients. Therefore,
this business model has limited earning potential. When you reach your own limits
(full time engagement), you can hire others (employees or freelancers) to fulfill the
orders, but your business can grow steadily, not exponential what might happen
when selling ready digital products.
Services you may offer online include writing, customer services, internet marketing,
translation, legal consulting, accounting, web management, software and web
development, graphic design, audio and video production, data services, admin
support and many more.
Since the online space is full in (almost) all of these areas, you have to pay a lot of
attention to the promotion. So, besides creating a simple website where you present
your services you should enrich your continent with related useful articles, give free
services, guest post to other sites, promote locally, utilize social media and so on. Still,
there is a long road until you reach substantial number of clients and become
profitable. Having that in mind, one of the best advices when starting such online
business is to offer your services at the freelancing networks where potential clients
and freelancers meet. Starting at these networks is not easy too. The competition is
worldwide and huge so the rates you can charge are low, especially if you are a
newbie. Anyway, at these networks you can get customers faster than if you go with
a website only. Since you can offer your services via freelancing networks and be
successful it seems that a website is not quite necessary for this model, but, that’s not
quite true. With a website you can build your business on a long term, gain reputation,
build a brand and acquire customers directly at you site avoiding the competition and
the low rates.
5. e-Shops
The e-shops are probably the most obvious online business model. There are e-shops
for (almost) everything. People can buy electronics, kitchenware, clothes, arts, toys,
food, collectibles, music, video games and many more. We can roughly divide the e-
shops in specialized and shops with wide assortment. The shops can also be local,
national or global.
The space in this type of online businesses is dominated by the big players as Amazon,
Walmart, Target, BestBuy and so on, but there is still room for smaller businesses if
they follow the niche strategy. This means that if you want to start an e-shop, you have
to select a specific niche (offer specific products to a narrow market segment). For
example, instead of opening a biking store you can focus on biking accessories or only
on biking helmets, or you can open, let’s say, a specialized online store for spices.
Starting an e-shop is challenging for many reasons, especially if you are a newbie in
the online business. Setting up your web store technically might not be that hard as
finding the right and competitive products or as the efforts to reach your potential
customers. Having that in mind, we recommend that you start a different online
business type first, like an informative website, and later complement it with an e-
store. Anyway, if you already have a brick and mortar business and you want to
expand online, it will be less challenging than starting from scratch.
Whatever you decide to do, when you are opening an e-shop you have to offer
something of greater value for your costumers than the competition. You can offer
the lowest prices, the fastest delivery or extraordinary customer service. You could
offer a specific product that is hard to find somewhere else. You can offer
customizable products or customizable packaging. Another good strategy is to
complement your products with a great content. For example, if you have e-store for
spices you could tell their story and offer exciting recipes.
Since the competition is vigorous, another important aspect of your business would
be the promotion of your store and the effort to turn your visitors to a first-time
customers and after that to a lifelong loyal customers.
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7. Market creators
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8. Web services
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9.Transaction brokers
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Summary:
• There are many different types of online businesses you can start.
• Five basic types of online revenue sources are at your disposal:
1. Sales,
2. Affiliate Commission,
3. Subscriptions,
4. Publishing Ads and
5. Transaction Fees.
• The online business models include but are not limited to:
– Informative websites, – Online classes and coaching, - Selling digital products,
– Online Services, – e-Shops, – Interactive websites (Web 2.0), – Market creators,
– Web Services, – Transaction brokers, – Online businesses without own website
• The simplest online business model recommended for beginners is the
Informative website
Tasks:
• Make a list of your 3 preferred online business models and revenue sources
In-Depth Reading:
At a Glance:
Importance of your personal social profiles for your (future) online business.
1. The activity of other people may give you excellent ideas for a business or to
refine you own.
2. You can engage with other people that may become your future business
partners, customers, consultants or employees.
3. You can establish authority in your field of expertise (or in the field of your
future business).
4. You can build a list of loyal followers ready to like/share/buy/advocate your
(future) products or services.
5. You could start businesses and fail but your personal profiles will stay with you
for a lifetime and they will be there for any business project you start or any
now product you offer.
Creating several personal profiles on targeted social media and not being active is
not enough. You should be engaged in the community by creating quality posts,
sharing other peoples’ posts, liking, commenting and engaging in meaningful
conversations. It is important to appear relevant, present, knowledgeable and
helpful for the community, especially for your followers (or friends) regarding your
expertise or in the field of your planed business. Maybe this is not the only way but is
the best way to grow your followers’ base, make them loyal and build your online
authority on a long run.
Social networks to consider for building your personal brand and authority:
Besides most popular, this network is probably the most personal too since it is used
to stay in touch with friends and family. The friends and family should be the first and
the most eager to share and advocate your (future) business activities and products.
That’s why a personal presence here is a good idea for everyone who wants to start a
business. Besides engaging your friends and family you can also utilize Facebook to
build wider audience of followers based on your activity (posting, sharing,
commenting) it the area of your expertise or planed future business. The Facebook
groups are also excellent place where you can engage in a meaningful way when
building your online authority or sharing your business ideas. (Creating a Facebook
page for your business is something we will discuss later).
Twitter is the most open network of all. Twitter is all about engagement and
communication and its mostly done publicly in front of wide audience. Therefore,
personal profiles here work better than business profiles. Here you can connect and
engage with influencers and potential customers too, so you can learn from them but
also build your reputation on a long run. If you focus your activities (tweets, retweets,
commenting and following) on specific topic/industry you will eventually build large
base of followers ready to consume and advocate your ideas and products.
Linkedin is a network for professionals who are looking to expand their business
and/or employment opportunities. If you are considering starting a business that
addresses to other businesses (B2B) this network is a must. In some cases, Linedin
can help even businesses who deal with the end consumers (B2C) since all
professionals are humans first, and have problems, desires and needs. Take for
example the stress they have. Anyway, create a profile here if you want to connect
with experienced businessman, share and find ideas and get valuable insights in any
industry.
More than two-thirds all users on Pinterest are women, especially moms. If you are
considering to target woman with your business idea than this network is a must.
Most popular topics on Pinterest include: cooking, fashion, nutrition, fitness, weddings
and so on. The male target group should also not be forgotten since other popular
topics induce: man’s fashion, home improvements, home decor, crafts, woodworking,
landscaping, gardening etc. While growing your personal presence on Pinterest you
can explore new ideas, see what works the best and join some group boards where
you can reach your targeted audience very fast after you start your business.
Instagram is the second largest social network right after Facebook. It seems that
Instagram is reserved for the most popular brands and the so-called influencers.
Building a popular profile on Instagram can be challenging since you constantly need
appealing photos in order to attract wider audience. Other problem with Instagram,
when planning to start a business online, is that you can’t attract visitors to your
website (with links) unless you pay for advertisement. If you have spare time and
capability to constantly create appealing images, try this network too.
Other social networks you could explore before starting your business are YouTube,
Reddit, Quora and Tumbler.
Being active in the social media in a fruitful way is a hard work. Therefore, you should
focus on one, two or the most on three different social media. This will depend on
your personal preferences, your (future) business type and your target audience. You
can also use some tools that will ease and automate your continuous posting on
several social media but being present and personal is an important aspect when
building your personal brand.
Promoting your business (Step 6) is one of the hardest tasks for every new online (or
offline) business. Authoritative personal profiles on relevant social media with
substantial amount of (loyal) followers can ease spreading the word about your
business and products. Such personal profiles can be an excellent starting point for
your future business.
Summary:
• Don’t wait to start your business first and then to be active on the social media.
• Being active in social media can help you get business ideas, business partners,
and employees.
• Focus your posts, shares, commenting, follows and followers in the field of your
business idea and/or the fields of your interests and expertise.
• Personal social profiles will help you promote your business (now or in the
future).
• Business can come and go. Your personal profiles will stay with you for a
lifetime.
• You can use them to promote every business or offer you create in the future.
• Networks to consider Facebook, Twitter, Linkedin, Pinterest, Instagram etc.
Tasks:
At a Glance:
Copyright issues.
When to incorporate?
Anyway, some web business models, for example an e-shop, might require that you
register a company right away if you want to accept credit and debit cards as payment
method since it is the most widely used payment method by the internet users.
Since registering a company requires some finances the best advice here is to
postpone the legal registration of your online business until it is necessary from legal
and practical reasons. Even in the case of online store, you may decide to accept
payments via PayPal only or use some other service that allows individuals to accept
banking cards when selling online.
Copyright issues.
Every website needs content, a lot of content. The content may include text articles,
images, audios, videos etc. Many internet users assume that everything they can find
online can be reused on their sites, but it is not like that. Any resource you find online
(and you didn’t create it), you cannot simply put it on your website, unless you have
permission to do so.
If you don’t want to get in some legal trouble when you operate a business stay away
from content that you didn’t pay for or that is not copyright free. Anyway, there are
many free resources online you can still use but some might require giving credit to
them (quote the source or the author) if you want to use them on your website.
You also have to be aware that other internet users can steal your original content
too. In such cases you should be prepared to protect your legal rights.
Summary:
Tasks:
• Make an online research for the issues that concern you the most.
Introduction
Every business starts with an idea. Many entrepreneurs have started their business
with a single idea, others had many ideas but had to choose only one to pursue. In
both cases, business could fail or succeed. As you may know, 7 out of 10 startups fail,
but that’s the way entrepreneurship works. The process of generating, filtering and
testing business ideas should decrease the risk of failure but should also give you
wider perspective of the available online business opportunities.
The business idea in general could be considered as a concept for starting and
developing a viable business. Usually it focuses on a product, service or
information that can solve a problem or satisfy customers’ needs. Other important
aspects of a business idea are the market size (potential customers) and the revenue
mechanism (monetizing potential).
A promising business idea should be relevant (must fulfill customers’ needs or solve
their problems), innovative, unique and profitable. Anyway, it is easier to have many
ideas than to turn single one into a successful business. The idea is a good starting
point, but its implementation is also very important, if not crucial.
The ideas for an online business may have some specifics compared to ideas for a
traditional business. The online environment provides specific business models and
revenue sources. Having that in mind, the online business idea should be related to
that specific model. For example, if we want to create an informative website our
business idea would simply be a topic that we would cover, like fishing tips, local news,
home decorating etc. In other online business models, the idea may come from the
way we serve the customers online (online tutoring, live streaming, dating etc.) or from
the features a website can provide (communication, blogging service, image editing
etc.).
Many innovations in the business are not inventing new products or services but
delivering the existing in a new way. When it comes to online business ideas, the
innovativeness may lay, not in the products or the services themselves, but in the way
of presenting them, the methods of pricing, the ways of approaching customers,
content richness, website enhancements etc. Amazon didn’t invent books but made
them available via website and delivered by post. Google didn’t invent search engines
but made new better search algorithm. E-Bay didn’t invent auctions but placed them
online.
If you can’t find an original idea duplicate or follow someone else’s idea but do it in
a better or a different way. In many cases, having and online business could mean
that you copy exactly what other businesses do. If you follow this approach, make
sure you choose a trending industry (with a substantial annual growth) or an
industry/niche that is not already saturated (too competitive). Even in this approach,
doing something better or in a different way will just increase your chances for success
on a long run.
Each idea, no matter how brilliant, initially has no real value. A plausibility check gives
more information about an idea’s chances in the marketplace and helps to check its
feasibility and profitability. After an idea is finally selected, it enters the
implementation phase where it needs conceptualization, resources, management,
and in many cases a devoted team.
Tip: If you want to start an online business for the first time, start with an informative
website (as business model) and don’t waste too much time on finding the right idea.
Such online business model requires minimal investment and you can start with more
than one project (topic). Experimenting with ideas may bring you a success by
circumstance but will surely bring you a valuable experience even if you fail. If it
happens that you succeed with the informative web site you can expand your
business model, for example by offering online services or opening an e-shop.
“ “We all have ability. The difference is how we use it.” - Charlotte Whitton
At a Glance:
Before you start your quest for ideas for your online business, you have to make sure
you are searching in the right direction. You may encounter a great idea but is it in
compliance with your potential, your resources, your goals? Some ideas are simple
and don’t require much effort and time, other may require specific skills, hard work,
many resources, strong team, finances and so on. Having that in mind it is very
important to match the idea with your preferences goals, strengths, resources, and
tolerance for risk.
free email service you should provide such web service charging small monthly or
annual fees.
Another important aspect when searching for ideas is that you should be aware of the
3 (three) generic competitive strategies: 1. Cost Leadership, 2 Differentiation and 3,
Niche marketing. Not every strategy is appropriate for inexperienced entrepreneurs
and new small business.
Being a price (cost) leader is the most difficult strategy for small and new businesses.
Established business can offer cheaper services and products for several reasons:
they have more experience and high productivity, they have large customer base and
established partners’ network, they can afford low margins and even work with losses
if necessary. You might try to be a price leader if you are extra productive (experience
craftsmen, fast content writer etc.) or if you live in a low-income country like India or
Bangladesh since your living costs would be lower than the average.
Differentiation means that you should try to be different and/or better from your
competitors in one or more areas of the business. This may include but is not limited
to providing specific features, extra services, high quality, availability, speed of
services or something else that will motivate the customers to buy from you and
become loyal to your brand. Differentiation may also be accomplished in the
communication strategy (channels and way of promotion) or in the barding strategy
of your business.
Serving a market niche means that you will try to avoid the (big) competitors by
finding a small, unattractive market segment that is not served, or is neglected by the
other business. For example, you may want to open a baby store specialized for twins
or more narrowly, store for twin baby strollers. The main issue in this strategy is the
size of the niche or is it big enough to cover the operating costs of your business. If
that’s not the case, you may need to find different one or to serve more than one
niche.
The Differentiation and the Niche Marketing strategy (or their combination) could
work fine for new and small business. So, when looking for ideas you should ask
yourself if you could be different and/or better than the competitors that already
serve that market or is there an underserved market niche that you can serve
profitably.
Summary:
• Make sure your business idea meets your personal preferences, goals,
competences and available resources.
• Decide if you prefer specific online business model and search ideas that fit in.
• When searching for Ideas, make sure they can give you freedom to be different
from the competitors and/or to be better (at least in some aspects of the
business).
• To avoid competition (that is vigorous) work on ideas that address under-
served profitable market niches.
Task:
• Name at least one business idea for your 3 preferred business models and
revenue sources. (Task done in Step 1 part 3.)
In-depth readings:
“ “The best way to have a good idea is to have lots of ideas.” – Linus Pauling
At a Glance:
Brainstorming ideas
One of the first obstacles for the newbie entrepreneurs, when starting an online
business, is to find the right idea that is worthy to peruse.
There are several methods and tools that will help you generate new ideas for your
online business or enhance your existing list. The methods listed below could be
combined in order to get the best results in this phase.
(If you believe that you already have the best possible idea for your online business
skip to 2.3 Testing Your Online Business Idea(s).)
BRAIN STORMING
Brain storming is a simple technique where you write down all ideas that come into
your head no meter how silly or brilliant, they seem at first glance. You may do this
method by yourself or you can get help from friends and family. (Use our template)
You may start the list with: business you always wanted to do, website and services
you already use, business your friends use, popular or new products and services,
websites you regularly visit or encountered sometimes, how would you do something
better, problems that need to be solved, wishes and needs for specific products or
services etc.
Use the other methods below to enhance your list with more ideas that are not just
circumstantial but have some logic, reasoning behind them.
In addition to your different ideas you may want to grade (low, average, high) the ideas
according to your preference, the earning potential and level of competition. The
ideas that you are not willing to pursue just shouldn’t be put on the list. Regarding the
earning potential and the competition level, just do rough guesses in order to estimate
the general attractiveness of each idea. (The true earning potential of the ideas
depends on many factors as market size, competition, substitutes, needed resources,
your capacity, costs, margins etc., what is something we might try to research later.)
The ideas with bad scores in all areas (low earning potential, low preferences, high
competition) should be eliminated right away. The ideas that you have high
preference for but have low earning potential are probably bad ideas too; anyway,
don’t overrule them till you test their profitability. The ideas with high earning
potential seem to be the most attractive but they may be also attractive for the
competitors too. The competition level is very important aspect when we search for
ideas and we will investigate the real competition after we filter our extensive list of
initial ideas.
“ “Choose a Job You Love, and You Will Never Have to Work a Day in Your Life”
The best advice you can get when starting a business online (or offline), is to follow
your passion and interests. When you love what you do it’s not work, is pleasure. The
job itself and especially success will motivate you to do more. Only that way you can
go a long way and reach your highest potential.
When the internet business environment comes in place, it is very possible that you
could turn your passion, skills, knowledge or expertise in a profitable online business.
You will be surprised when you discover that people might be ready to pay for your
competences no meter how trivial they look at first glance. You can develop e-books,
one-on-one trainings, video lessons, you can provide business services and sell them
for profits. Anyway, your offering doesn’t have to be a service or information, it can
also be a product or set of products, like fishing equipment for example, where you
can additionally provide reviews and best use cases based on your experience in order
to enhance your offering. If it happens that the potential customers are not ready to
pay for your product and services, you may provide a free information on your site
and earn by publishing ads.
Starting a business based on your competences is the best way to start. Anyway,
sometimes it might happen that you hate your field of expertise (education and
experience) but the opportunity to create an online business, be your own boss, have
flexible hours, can make you fell in love again, this time in the new light of your old
expertise. If not, find a new passion and star fresh.
OK, that’s easier said than done. Many people struggle to find what motivates them,
what they love to do or what they do the best. The following questions may help you
find the answer: What do you do most often? What activities you enjoy the most? What
do you think you do the best? In what areas you (could) give advice to other people?
Do you somehow help anybody? What is your hobby? What do you read in the news?
Do you write? Do you do sports or exercise? What is your education? What skills you
have gained at work? You may also ask other people what they think you are the best
at. Answer to any of these questions may point to your future online business.
The skills and knowledge you can turn in to an online business include but are not
limited to (only the sky is the limit): playing an instrument, teaching a language, math,
sports, gardening, landscaping, crafts, woodworking, fitness, dieting, dating, traveling,
fishing, hiking, acting, singing, drawing, frugal living, saving tips, alternative energy,
investing, creating business plans, programming, video editing, knitting, refinancing,
parenting etc. Don’t look at your skills only as a possibility to start a general business,
you can be more specific targeting a niche like “organic food gardening”, “handmade
The main pitfall when perusing your passion for a business is to get stuck with an idea
that doesn’t have paying customers or a market big enough to make your venture
profitable. To avoid that read further.
If potential customers don’t have an urge, don’t search for a solution or see no value
in the products or services you offer they won’t buy (or won’t read your information).
In order to find a need or a problem that needs to be solved start with yourself and
your friends and family. In our daily lives, we all come across problems, annoyances
or frustrations that we would love to see solved. Here are some examples: products
hard to find, information needed yesterday, problematic pet’s behavior, needy kids,
no local dating options, addictions, anger, tiredness etc. If you want to discover more
needs and problems (beyond yours) or to find out if other people have the same
problems and therefore search for a solution, you may look into the other idea
generating methods below.
After you find an existing problem or a need, you should figure out a way (method)
how to fulfill them. Should you offer products in an online store? Should you research
and publish information? Should you give advice? Should you write an e-book? Should
you blog? Should you build and app? … and so on. The solution you want to provide
should match your competences (skills, experience, expertise) or your willingness and
determination to become competent to solve the problem (get training, learn,
outsource, recommend someone else’s solution etc.).
If people prefer free products or services for your solution (entertainment, general
advice etc.) you should consider another monetizing mechanism like publish ads,
premium versions or donations. In any case you need a market big enough to be
profitable on a long run.
You may start with some general sources like Twitter where you can use the
hashtags #startupideas, #businessidea or at Pinterest Popular. Pinterest is a great
social network where people share ideas but many other also make money. Almost
any pin (post) you see there, leads to a site what could be someone’s online business.
There you can find many ideas like travel destinations, diets, workout plans, home
decorating ideas, gardening tips, interesting products, fashion clothes etc. The
popular page shows you what is popular and that could be a good business idea.
Besides the general sources, there are more specialized web source where you can
find suggestions for business ideas or brows someone else’s ideas like the Business
Ideas page at Entrepreneur.com, the Quora’s topic for Startup Ideas (and other
related topics) and subredits at Reddit like /r/Startup_Ideas, /r/Entrepreneur/ or
/r/SomebodyMakeThis/.
For currently poplar and new products you may check at eBay Trending or at
Amazon Best Sellers and/or Movers and Shakers where you can go dipper to a specific
category.
Finding interesting products at eBay and Amazon that sell good does not necessary
imply that you should open an e-store to offer those products yourself but you could
consider, for example, starting a review site for those type of products or develop
other related content and recommend these products using affiliate links (Examples:
“How to decor a wall” – Recommend Wall stickers, “Makeup tutorials” – recommend
branded makeup and accessories .) You can also try to develop or create
complementary products, let’s say unique charms for iPhone.
These features and tools provided by Google are probably the best method to
generate and refine business ideas, but we put it at the end since you need some sort
of initial ideas, topics or industries in mind in order to utilize them. So, you can use
these features and tools to refine your ideas, narrow your niche or even discover new,
related and existing business opportunities. The great thing of using them is that the
suggestions you will get are based on searches done by real people, people that used
Google to find products, solve a problem or satisfy a need they have.
The methods described below will also be of great use later for discovering content
ideas for your website and for SEO keyword analyses when you optimize your website
for the search engines. Google Trends and the Keyword Planer can also be used to
test the viability of your business ideas, but we will discuss that in the next section.
After you enter the search term when googling, at the bottom of the search results
you will get a list of 8 “Searches related to …”. These related searches are the most
common searches (besides the one you entered) that users insert into the search
engine to describe their informational need. The original purpose of this feature is to
help the users find what they are looking for (if they didn’t find it in the first 10 results).
Anyhow, you can also use this list to refine your idea, find other related ideas or
narrow your niche.
For example, if you enter the term “piano tutoring” among the other related searches
you will get the term “beginner piano lessons for adults”. This may direct you to focus
your idea to adult people since you may have experience with them, and you are
aware of their specific needs. Another example is that if you enter the term “social
phobia”, you will discover that people also use the term “social anxiety” to describe
the same problem, what you may also want to use to explain your offering, let’s say
an e-book on overcoming social anxiety.
Be aware that the (search) term itself does not describe your idea completely. That is
just a need, for which, you have to find a profitable way (a business model and a
product/service) to fulfill.
Google Trends
Google Trends is a great tool that can help you generate more ideas, compare ideas
head-to-head or initially test your ideas.
The tool shows the popularity of a search term trough time. It doesn’t show the
absolute number of searches done but uses relative scale from 0 to 100 based on the
peak time.
To use Google Trends in your benefit, enter your initial business ideas (or terms used
to describe your offering) as search terms. You can also set filters by country or state,
time range (we suggest 5 years), category and search type (web, images, YouTube and
shopping). As a result, you will get a graph (a trend line) that will show you if the
demand for your offering (your potential idea), is rising, is steady or fades away. You
can also notice if there is some type of seasonality of your offering, like peak times
during summer/winter or during holidays.
By comparing two (or up to five) search terms you could see which term has higher
popularity or higher demand. Naturally, the terms with higher popularity could be
better business ideas (if we assume that the competition is at the same level).
As you can see from the image, it seems that the interest for the “farmhouse style” is
rising faster than the interest for the “modern style” while the “traditional style” has
steady pace.
The rule of thumb, when entering in a new business, is that you go for ideas that have
rising demand and stay away of ideas that have declining trend, however, that’s not
always the best advice. For example, the tool may help you find rising niche in a fading
industry like “healthy dessert” vs “deserts”.
Using Google trends to test ideas will be discussed later, but at this point you can use
it to get a good perspective if some business is viable or not. You can simply use it to
eliminate some ideas, especially when you compare them with other ideas and topics
in the same or similar industry. The tool will also give you up to 25 related queries and
topics that you can use to discover new business opportunities.
Note: Do not use this tool to eliminate ideas by comparing mainstream ideas to niche
market ideas (earrings vs. handmade earrings). Obviously, the mainstream idea will
have much higher popularity but will also have much higher competition, something
we can’t check with this tool.
The Keyword Planner Tool is part of Google Ads, the online advertising service. In
order to use this tool, you have to create an account, there but you won’t pay any fees
until you start advertising.
The distinctive features of this Google tool, compared to the others described above,
are that it gives a huge number of related keywords (search terms), it gives the
approximate volume of monthly searches, the level of competition (low, medium,
high) based on number of advertisers, the range of bid in $ to get top position of the
ad.
The huge list of related keywords may give you additional ideas for more niches or it
could help you to narrow your niche. The volume of monthly searches will give you a
general idea of the demand for your offering. The price range for a bid to get a top
position in the ads gives you an idea how profitable your niche is, but it also is an
indication for the level of competition. Higher bids mean higher competition.
The high bids are usually a great indicator for profitable business ideas, for example
if you want to start an informative web site in a specific industry and run Google ads
where you can make high earnings per click. Anyway, the question here is if you could
bring any visitors to your site since the competition is enormous, especially for these
industries.
As you can see, with the use of Google Trends and the Keyword planner for generating
online business ideas you actually start the testing of your business ideas too, what is
something we want to do next.
Before you begin to test your ideas, you should narrow you list to no more than 10
ideas (5 would be ideal) since testing each idea could take much time and resources.
Anyway, you may start testing your ideas one by one, and choose the first idea that
meets your expectations and goals. If none of the pre-selected ideas passes the
feasibility test (the next part) you can always go back to your longer list and test some
more ideas.
Summary:
• Start brainstorming online business ideas (and write them down) using the
described methods.
• Even if you already have some ideas, enhance your list with more.
• Use the described tools to pre-test your ideas and to discover more business
opportunities.
• Filter and prioritize your enhanced list of ideas using some criteria as personal
preference, your competences, rising trends, expected profitability,
competition etc.
• Choose your 5 best ideas (or less) and take them in to the testing phase.
Tasks:
In-depth readings:
At a Glance:
Should you put your online business idea(s) on test and why?
Before investing in a new business, you need to test your idea’s true potential. You
surely don’t want to put your stakes into an idea only to discover later that no one
likes to buy your product or use your service. Therefore, you should do your best to
check if there’s a paying market for your offering, is the market big enough, what is
the level of the competition and if your idea is profitable on long run.
the methods described below, or you don’t have the time, you could always hire an
affordable and experienced freelancer to do the testing for you.
Regardless of what you decide to do, you should be aware that there is no definite
way to tell if an idea would be successful or not. The final verdict will be given by the
market itself when your business is up and running. Anyway, any type of research can
reduce the risks and can help you make more informed decisions. Therefore, we
suggest that you at least use the Google’s Keyword Planer (described below) to test
your idea.
In the cases where testing the idea costs more (time, resources and nerves) than
starting the business itself (like an informative website model) you could skip this
phase and go to 2.4. Outline a Business Concept, before you establish your online
presence in Step 3.
Tip: Instead of doing your own research try to find if some did it already. Google
“<<your idea>> industry report” or ““<<your idea>> market analysis” and you may be
surprised that many useful information might be available freely on the web. For more
updated information, filter the search to only include results from the past year.
Google Trends
The purpose behind Google Trends for testing business ideas is to discover if your
industry or niche has a rising trend or not.
The best businesses to enter are the ones that have rising trends, and that’s for several
reasons. As new customers enter the market, they may not be aware of the existing
products and brands so you can earn their attention and their money more easily
than in established and saturated industries. Another reason is that the existing
businesses might not be prepared to satisfy the rising demand. On the other hand,
the worst industries to get in are those that have declining trends. Make sure you
avoid declining industries and at least choose ideas that have steady demand in the
recent years.
After you enter search term in Google Trends that describes your business idea or
offering (industry, niche, product, feature, need, problem or similar), you will get a
trend line (select 5 or 3 years). The trend line does not show the actual volume of
searches but a relative one based on peak times. If you want to get clearer picture
about the volume of searches done, check the same search term in the Google
Keyword Planner. When using Google trends, you can narrow your search by setting
filters by country or state, time range, category and the search type (web, images,
YouTube and shopping). Monitor the graph for any long term or seasonal trends and
also observe the suggestions to discover some related terms that may have rising
trends.
Besides observing the trends, the tool is also great to compare different ideas
especially if they are in the same industry. Comparing ideas from different industries
might be tricky since they most probably have different profitability and different level
of competition. Anyway, you may just compare the trends to choose the one that has
a rising one.
There is no doubt that Google trends is useful tool, but be aware of several downsides
you may encounter:
• a single search term not always represents your business idea as a whole (you
may need to test several search terms to get a better picture for the entire
industry or niche)
• there might be some rising niches in declining industry (and vice versa)
• users may have changed/altered the search terms for same issue over time
• when testing a niche, always use quotations to monitor the actual searches for
While Google Trends gives you the trend of a search term (rising, steady, falling), the
Keyword planer gives you the volume of searches (in ranges 0-10,10-100,100-1000
etc.) and also the level of competition. The level of competition (high, medium, low) is
not based on all competitors but only those who advertise for that search term using
Google Ads. The price range for bids to get a top position in Google indicate the level
of competition, but the profitability of that niche/term too.
The volume of monthly searches will give you a general idea of the demand for your
offering. The higher the volume, the better. Anyway, we should be more interested in
the profitability of a given search term per, let’s say, 100 visitors. The profitability of
search term may vary per business, since not every business has same costs and same
efficiency.
Great indicator for the profitability of the search terms (and the industry) could be the
bid height, what this tool also presents. If a company pays a $1 per click (bid height)
for an ad they would expect at least $100 profits (not counting the ad costs) per 100
visitors or they will make loses. If we multiply the monthly volume with the bid height,
we can get the overall profitability of a search term what we can use to compare the
profitability of different ideas (niches, industries etc.). (For the profitability of an
industry, you should also analyze the competition.)
Unfortunately, the tool cannot tell us if we can reach the customers more efficiently
than our competition and be more cost-efficient in order to achieve the same or
higher profitability. Having this in mind, if we want to estimate the true profitability
potential of our ideas, we should also analyze the strengths and weaknesses of the
competitors in the light of our ambitions and capabilities.
There are many reasons why you would like to review your competition. When you
analyze the competitors, you can discover their way of doing business, the products
and services they offer, the quality of their site and content, their straights and
weaknesses and so on. The process may help you understand the landscape better,
refine your idea, narrow your niche and learn how to position your business for
success – capitalizing on the competitors’ weaknesses and your own straights.
Since, in this phase of your business journey you want to test your idea’s feasibility,
besides on the profitability, you should focus on the quantity and the quality (of
the main) competitors and your ability to get into that picture.
The presence or absence of competition can give you insightful information about the
plausibility and profitability of your idea. Don’t just assume that your idea is unique
and there are no competitors. Unless you discover a cure for cancer, teleportation
device or another extraordinary invention, you will most certainly encounter
competition, even if it’s an indirect one. Anyway, if somehow happens that your idea
has no competitors (or just few), you eider found you self a gold mine, or (most
probably) your idea is worthless, since there are not enough paying customers for it.
If there are no, or there are just few competitors for your business idea, be careful.
Before you start you venture, first ask/test you potential customers if they would be
willing to pay for your products or services, for what reasons and under what
conditions. If you manage to get enough favorable answers about your idea, you are
on the right track.
While the number of the competitors signals the profitability of an industry (or a
niche), their quality (strengths) will actually show if there is a real business opportunity
for you. If you can spot weaknesses in the majority of the competitors where you can
fill in – there is your chance, but if the competition seems so strong and flawless and
you have nothing new or different to offer you should probably modify your idea (pick
a niche market) or go step back and test a new, different idea.
So, since in the most cases you will encounter competition, the question is how you
can get a piece of the pie. To do so, you will have to try to be better different (in some
or all aspects of the business), or you should find an underserved profitable niche(s).
(We previously discussed strategies how you can fight (or avoid) the competition with
differentiation and niche marketing).
If the landscape is not that competitive, or the competitors didn’t fully exploit all online
marketing channels, you could try to enter the market by mimicking successful online
business. Anyway, on a long run, you will have to differentiate your business and
develop recognizable brand in your industry (or niche) in order to protect and grow
your market share.
Hint: If you want to start an online business for a first time and you don’t plan to invest
much money into it at the beginning, don’t waste too much time for reviewing the
competition since almost all profitable industries will have many competitors. The
good news is that they are not perfect so you can learn how to compete with them
over time.
The most straightforward way to discover your competitors is to Google your industry
or your niche using search terms that describe your business or your offering.
Note: In many cases, as you search, instead of competitors’ sites you may get well
known sites (Wikipedia, YouTube, reddit, Quora, Pinterest) , sites that combine
offerings (or links) of more than one competitor (eBay, Amazon, Etsy, local directories)
or articles related to the search term (best xyz, how to xyz, what is xyz). Such results
may widen the perspectives for your business giving you clues where you may want
to place or promote your offering (besides on your own website). Anyway, if you get
such search results but you still want to discover your direct competitors you should
refine your search terms adding niches, location, features or words like store,
company, provider etc., depending on your business type and industry.
When using Google to discover competition, the first 10 results in the list (first page)
could be considered as your most vigorous competitors and you should (at least)
analyze these. If the list continues to the second (and third) page you should probably
consider narrowing your niche or abandoning your idea completely unless… you
could offer something better or slightly different that will attract customers to you
instead to your competitors.
Other sources you may consider when searching for your competitors, depending on
your business idea, are: Amazon, eBay, Facebook, Twitter, Pinterest, LinkedIn, Yelp,
Craigslist, Yellow Pages and so on. Besides the abovementioned, there are probably
many other places (sources) where you can find your competitors online.
What to analyze?
After you discover your direct competitors, you should make a list and start analyzing
their way of doing business and their strengths and weaknesses. Analyze at least 3 to
5 competitors but there is no need to go over 10 since it might take a lots of time. (If
you have selected narrow niche with no competitors analyze the competition in the
closest offering to yours).
While a big number of competitors (in general) indicates a profitable idea, you should
also check if you could beat or at least match the prices of their offerings. If you are
not able to match the prices, you should consider offering extra value to your
customers by offering premium services, freebies, extra features, extraordinary
customer service etc. To check the profitability of your idea you should also check if
your competitors advertise and how much they spend. Besides Google Keyword
Planner you can try services like SEMrush, Spyfu, and Ispionage where you can “spy”
your competitors if, and how much they advertise. If they advertise on a long run, it is
almost certain sing that the idea is profitable.
The analyzes of the strengths of the competition should teach you how to improve
your business and your offering, the weaknesses on the other hands could show if
you could fill in, or where you could capitalize the most. Actually, your entire business
idea might be based on the major weaknesses of the existing competition in certain
industry.
To analyze your competition and discover their strengths and weaknesses you should
review some or all of the following aspects:
The competitor’s site and social media pages are great sources to analyze but you can
get even more insights by subscribing to their mailing list too and analyze the content
and their strategy there.
Since Google is a major traffic source for most of the websites, you should analyze
their level of SEO (Search engine optimization) but you should also check their social
media pages to get the complete picture. The most important social media sites
include Facebook, Twitter, Pinterest and Instagram. You should do this not only to
discover their online marketing tactics but also to discover if they efficiently exploit all
online marketing channels available. For example, if your competitors are not present
or aren’t active on Pinterest that might be a great business opportunity for you.
If you spot any weaknesses in the areas mentioned above or if there are possibilities
to offer something better or different, something that will attract customers to your
offering, there might be your business opportunity. On the other hand, if the
completion is strong, has no major weaknesses and you have no ideas how to be
better or different you should probably consider different idea.
Let’s conclude. When you test your online business idea, you should analyze the
competition for two major reasons. The first one is to find out if your idea is profitable,
the second one is to see if you are capable to compete in that industry (or a niche)
and get a piece of that pie. You also may want to refine and improve your idea based
on the competitors’ strengths and weaknesses. The observation and analyzes of the
competition should continue even after the start of your business in order to further
improve your business and defend your positions.
There are several approaches you can use in order to get the desired response from
your target audience. You may ask direct questions, you may try to validate your idea
with a landing page (subscriptions, pre-orders, MVP) or you can make a crowd-funding
test. Some of these approaches are free, they will just consume your time, but other
may require some finances to get the best results. You don’t need to use all methods
but only the one which you think is the most appropriate.
Target Audience
Regardless of what method(s) you choose to approach your customers, first you need
to define your target market and the places where you can find and approach them.
You may assume that everyone is your potential customer but identifying your perfect
(best profile) customers will bring you better success not only in the survey but also
later in the business.
When defining your target audience, first think about basic demographics like gender,
age, location, family income, and education levels. Include information that is relevant
to your product offerings, such as hobbies, interests, and life goals. Next, consider if
your potential clients will use search engines and what search terms would they use
to find you or would they encounter your offering at other sites. Finally, determine
where (online and offline) you can find and approach your target market in order to
test your business idea.
Since it is so simple, you may decide first to survey your friends (offline and on social
media) and may also ask them to share your posts (spread the word) to their friends
too. The question here is if this way you could get honest and enough answers.
Besides your personal profiles at the social media as starting point, other sites where
you can reach your target audience for free and more precisely include Reddit, Quora,
Craigslist and many forums on different topics. Any of these sites have certain rules
that you have to follow if you want to have chance to ask your questions or get hits
on your testing/questioning pages. For example, at Reddit you need to have aged
profile and positive Karma (score) in order to post in some subreddits (topics).
If you have difficulties, reaching your target audience via the free sources you should
consider placing ads at Google Search, Facebook or other sites that gather your target
audience. For a small budget, you can test your business idea targeting your audience
by search terms they use (Google search) or by precise demographics and interest
(Facebook). For this purpose, you can even use the free ad coupons offered to first
time customers at these advertising platforms.
Another handy online service that can help you create the surveys and reach your
target audience is Google Surveys, where at affordable rates you can research the
viability of your business idea.
For some business ideas, you may want to survey your customers offline, for example,
at Starbucks or at the local mall if the visitors there meet your definition of your target
audience and you have the skills and will to do the questioning.
When your idea targets other business as your customers (B2B), you may approach
them onsite or via phone or email. If that’s the case for your business idea you will
easily find at least a sample of 20 to 30 potential clients using Google, Yelp,
Foursquare, Yellow pages or other business directories.
After you define your target customers and the sites where you can approach them it
is time to ask some questions. This activity can be done through interviews and/or
questionnaires.
The interviews are done in person (in real time) regardless if it is onsite, by phone or
by e-messengers. This method is more time consuming, but you can ask more
complex questions and sub-questions and get answers that are more detailed.
answers in shorter amount of time. You can easily prepare a questionnaire in Google
forms, distribute the link to the target audience and get automated analytics too.
The questions you may ask your potential customers can include but are not limited
to:
• Do you have a need for such and such product (or service)?
• Do you already use similar product and from which providers?
• How much you spend for such products monthly/yearly?
• What you like and dislike in the products you already use?
• What new or improved features would you like to see in the product?
• How much would you be ready to pay for an improved product?
• Would you switch from your current supplier and why (why not)?
• Would you like to make a pre-order from us?
• Would you like to try/buy our new product when is ready, and under what
conditions?
• Are you willing to give use your e-mail address in order to inform you when the
product is available at the market?
If you don’t have precise targeting it is good idea to ask for the respondents’
characteristics like age, gender, location, income, education, interest etc.
Also, make sure your list of questions is not too long. Make it answerable in no longer
than 15 minutes and point that out on the start of the questioning.
After you design the questions, you should distribute them to your target audience
through the selected channels. It is very important that you get at least 30 (honest)
answers at minimum, let’s say 10% response rate (30 answers form 300 questioned).
If you cannot achieve that, there are at least tree possibilities. The first possibility could
be that the market is too small, next is that your offering is not attractive enough and
the third is that you are having trouble reaching your target audience. In each case,
this is not a good sign for your idea since you may encounter any of these after you
start your business.
After you collect enough answers you should analyze them. Not all answers should be
favorable in order to recognize a good business idea. The rate of favorable answers
that will indicate a promising business would vary depending on the market size,
numbers of competitors, product familiarity, etc. For example, if the market is big
enough to fit 10 profitable competitors and you get 20% favorable answers (6 out of
30) you are on a great track. If you get less than 3 favorable answers entering that
business could be riskier.
The answers of all respondents, favorable or not, may also help you sense the
attractiveness for your future product, the real need of the customers, and the
weaknesses (and strengths) of the competition. All this can give you hints to improve
your business ideas and business model and test your offering one more time if
necessary.
If the potential clients are not aware for the need of your product or are reluctant to
change current suppliers but you still believe that your offering will bring more value
to them, you should make sure that there is a way you can convince them to try and
change supplier before you start your business, not after. In some cases, offering free
samples or trial version could do the work, but sometimes you will have to put much
effort and resources. Otherwise, start looking for another online business idea.
Having this in mind, it comes out that the best way to test the target market is to
create real market environment and check if the potential clients are ready to
give us something of value (e-mail address or money) for our (still in development)
products or services.
Testing online business ideas with lending pages comes in several different scenarios:
• Subscriptions (Present the idea and ask the potential customers their e-mail
address in order to stay in touch and inform them for the future activities.)
• Pre-order (Ask the visitors to register in order to get the featured product first.)
• Pre-sales (Ask the visitors to pay some amount in advance in order to get the
product when is ready.)
• Selling MVP (Make a product with minimal acceptable features (minimal viable
product) and if customers buy – develop the full version)
• Mimic sales page (Act as if the product is ready and fully functional and test if
the customers are ready to spend money on it by hitting the order button)
If you decide to use any of these methods for testing your market, you will need a
landing page (at least free subdomain and hosting). Despite the free resources to do
this, we would suggest that you establish your real web presence (Step 3) so you can
make your landing pages feel and look more legitimate and more reliable to the
potential customers.
After you create the landing pages, next task in this method would be to bring visitors
to your pages and observe the reaction of your potential customers. Since bringing
visitors to your site is not that easy you should consider paying for ads and precisely
target you preferred audience. You can use Google Ads and Facebook Ads and try to
get free coupons as first-time customer.
If enough people like your business idea and are willing to finance your business in
return for your future products is certainly a great sign for your business. The finances
you will acquire and the pre-sales you make will ensure a smooth start of your
business.
Crowdfunding platforms can bring many people to see your business idea, but do they
match your target market, do they understand your offering, or do they need your
product type at all? Therefore, if your idea fails the crowdfunding test but you still
believe in its potential, you should try using other validating methods. Anyway,
potential investors may give you useful information about your business idea and
products, and how to make them better.
***
After you test the validity of your business ideas using (some of) the above-mentioned
tools and methods you should make your final decision which idea you are going to
pursue. Criteria for choosing your best idea could include: your personal preference
(intuition, confidence, competences, skills), earning potential (industry/niche
profitability), market size (monthly searches/number of customers), competition
strength.
Summary:
• There are several methods to test the validity of your business idea
• Google Trends will show you if your idea is in trending (rising), steady or falling
industry. Always prefer the first.
• Google Keyword Planer will show you the attractiveness of your idea based on
actual monthly searches done by real users. By using this tool you can also
sense the profitability of your idea.
• Reviewing the competition will indicate the profitability of your idea, the level
of competitiveness (is it hard or easy to do business there) and your ability to
fit in.
• Surveying the potential customers can give you a realistic prediction for the
success of your business idea.
• The final verdict of your business idea will be given by the market itself after
you lunch your product, but testing the idea with landing pages or the
crowdfunding test can bring your idea closest to real market conditions where
you can test before you fully devote to it..
• At the end of the process of testing your business idea(s) you should decide
which idea (if any) is worthy to be executed.
Tasks:
• Start testing your idea(s) one by one. (Use at least the Google Keyword Planer)
• Finally decide which single idea to implement.
In-Depth Reading:
Simple Ways to do Market Research Online
Tools to Analyze Your PPC Competition
Sites to get Unbiased Feedback on Your Business Idea
Setup a landing page for testing a business or product idea.
Crowdfunding to test the Minimum Viable Product (MVP)
At a Glance:
Whether you have used common sense, trusted your instincts, or have tested your
idea’s viability, at this point, you should have selected a single promising idea that
best fits your goals and expectations. Besides that, you should also be willing and
eager to take your idea into the implementation phase. Having the right online
business idea is just the beginning of your long to go online business journey.
other hand, the business concept is representing the same reasoning, but is much
simpler and will take less time and less effort to create. Anyway, if you want to attract
investors or get a loan from a bank, you will certainly need a well-written business
plan, and in such case, the written business concept will help you prepare the business
plan too.
A Business Concept for your online venture should be no longer than one page and
could include the following elements:
In order to write down your business concept use our form or simply use the Online
Business Checklist, where you can also mark your progress (The Business Concept is
also embedded in the Checklist).
If you are not able or you are unwilling to fill out everything in the form right away,
read some examples or leave it for later, but continue to read and to implement the
instructions in the Guide. (As a real online entrepreneur, you shouldn’t allow small
obstacle to stop you at your journey.)
Now that you have outlined the business concept, completed or not, written or in your
mind, you are ready to make your biggest step, to actually start your online business.
Summary:
Task:
• Outline the business concept of your business idea (Download the form)
In-depth readings:
How to Write a Business Concept Paper
Examples of a Business Concept
Examples of Unique Selling Propositions
Techniques for Crafting a Mission Statement
Introduction
Now that you have selected your best online business idea and you have outlined the
business concept; it is time to dive into the (not so) deep waters of the web business
environment. The first two steps of the guide were meant to prepare you for the
definite start of you online venture in this step. Here in Step 3 you will actually begin
to see the first outcomes of your effort. You may go a long way until you fully
implement your business concept online but establishing your initial web presence
is the first tangible step toward that goal and you should do it as soon as possible.
Besides creating a website for your online business venture, you may need to
establish web presence for your traditional (offline) business too. Having a
website is a must for every business nowadays since the modern consumers heavily
rely on search engines and maps to find products, services, information and locations.
To establish web presence, or to start the website for your business, you will fist need
to register a domain name and get/install a website management system (website
builder) together with a hosting plan. This is actually much simpler than it may sound
for a rooky. You (yes you in particular) could put your initial website up and running
for 30 minutes or less*.
To complete your initial web presence, after providing the above mentioned
essentials (domain + hosting + web system), you will need to make some basic
adjustments on the site, add some initial content like simple homepage, description,
about page, contact information etc., and to set your social media profiles.
There are several reasons why you would like to start your initial web site fast. First of
all, it will give you the filling of creating something of value and you will prove yourself
that starting a business online is a no-brainer. All of that will highly motivate you to go
further and carry out the steps that follow. The other reasons for going online as soon
as possible are described later.
Having an online business doesn’t always imply that you must have your own website
and a domain. You can simply sell products on eBay or Amazon. You can sell your
handicrafts at Etsy, or you can sell your arts and designs on sites such Fine Art
America, CafePress or Zazzle. You can also offer your services on freelancing sites like
Fiverr, Freelancer or Upwork, you could become a Youtuber or you can place your e-
books or apps on App Store or Play Store. Anyhow, regardless of these online earning
opportunities, it is always a good idea to start building your own e-brand with an
appealing domain name and a nice website.
At a Glance:
Good domain names are hard to find but there are still some opportunities.
One of the best things when starting an online business is that you don’t need to
register a company (right away) in order to start your operations. You can fully
operate your online business as an individual and earn for living, or even make
millions. Since registration of a company may involve additional costs, many online
entrepreneurs decide to skip or postpone the registration of a legal entity and operate
as individuals.
*
From time to may recommend the best available (and affordable) services for your business. For
recommending some of these services may receive affiliate commission, but you won’t pay a higher
price for the products.
to incorporate later, you can transfer the ownership of the domain name, if necessary,
to the newly registered company.
Regardless of the approach you choose, naming your legal business and registering a
domain name are two separate procedures. Anyhow, if you want to match your
business name with your domain name, you should select/register the domain name
first, since it is fairly hard to find a desirable domain name that is available. Afterwards,
you can name your legal business accordingly, incorporating the legal requirements
for a business name in your country. For example: As the domain is Biizly.com the
name of the company could be “Biizly.com Online Investments Ltd.” or “Biizly Web
Consulting Gmbh.” or “Biizly Publishing Inc”.
It is not uncommon that a company owns more than one domain. In such case the
domains may represent, not the company itself but different projects or different
brands owned by that company. The same thing applies for individuals too. You may
own as many domains as you wish and can have more than one online project or
brand.
“
“I often get questioned about how we came up with the name Weebly. We all know that all
of the good domain names are already taken, and we had neither the desire nor budget to
try and fit our business into a pre-existing word – so we made one up.” – David Rusenko
Since the domain name is very important for your online business, the effort you will
put to find an appealing one is completely worth it. Anyway, let’s get straight right
ahead. Finding a good domain name for your online business is damn hard. You may
even realize that finding whichever name can be difficult, unless it is a jumbled
meaningless word. You may encounter many advices what to do or what not to do
when you want to register a domain, but in reality, you don’t have much choices.
The quest for an available domain name should start at one of the well-established
domain name registrars as GoDaddy, Name.com, Domain.com, or at some reliable
hosting companies as BlueHost or Hostgator *. The real price for a domain name is
about $15 dollars per year, but sometimes you can get it for less for the first year or
free if it is included in the hosting plan. Our suggestion (at this moment) is that you go
with Hostgator since you can easily establish your web presence there (Domain +
Hosting + WordPress) at affordable rates.
MAKE UP A WORD
This is probably the best option you have. Many successful online businesses have
made up words as their domain names. Take for example Google, Tumblr, Pinterest,
Etsy, Weebly, Zillow, and many others. Our domain Biizly is just another example in
the list.
When you use a new word as your domain, just make sure it’s short, easy to read, spell
and remember, but it should also not imply to something inappropriate. Ideally, the
newly coined name should indicate your offering like Weebly or Shopify do, for
example.
If you struggle to coin your own word, you can use this handy tool for generating new
words.
*
For recommending these services we receive affiliate commission, but you don’t pay a higher price
for the products. If you decide to make a purchase through these links we would be thankful and would
consider it as your credit for our effort to serve you with high quality content.
with two words combo, you can try using a three-word phrase or go for a hyphenated
domain name (a dash between words) like in coca-cola.com or mercedes-benz.com.
However, long names and hyphens are not recommended for several reasons.
So, if you run out of options to get an attractive .com (or country’s specific) domain
you may decide to go with another extension. The extensions available nowadays are
countless. You may start your consideration with .net, .org, .co, .us, .it, .ly, .be, .is, .ltd.
Then you may look for extensions like .site, .info, .biz, .me, .tv. You may even buy
domains that end in .accountant, .gift, .guru, .band, .shop, .deals, .travel and many,
many more. These new, keyword extension domains, may seem a little bit odd today
but they may get more attention and value in the future. Anyway, be extra careful with
these options since the internet users are still used to the .com extension. They may
get skeptical when they encounter unusual ending of a domain name.
Popular sites with uncommon domain extensions for example are: Zoom.us, Who.is,
Scoop.it Twitch.tv.
Backordering a domain name is a good option since you could find an attractive name
at a fair price. The negative thing is that there is no guarantee that you will get the
domain, so you need to opt for more names in order to increase the chances of getting
one. If there are other interested buyers, the backordering service will place the
domain(s) into an auction where the price can go high. Another negative thing is that
you can’t buy an expiring domain right away. You need to wait for it to expire. Anyway,
since finding a good domain is hard, it might be worth waiting.
GET HELP
If you find the process of finding decent domain name for your online business
overwhelming, ask for help. Actually, you can go on Fiverr and starting from $5 you
can get some suggestions. You can also place a contest for $10+ on freelancer for the
same purpose and choose from several suggested names you will get.
Summary:
• Finding a good domain is hard, but there are still some available options.
• To (closely) match your business name with the domain name, register a
domain first (even if you decide to register a company right away).
• To start a business online you don’t need to register a company (soon), so now
focus on your domain name.
• The best option for a domain name is to make up your own word and use the
“.com” extension.
• Since it’s hard to find a good domain name take some time, invest resources
and/or find help.
• To simplify the process of starting a business online we suggest that you get a
domain and a hosting plan at the same provider.
.
Task:
In-depth readings:
– Cameron Moll
At a Glance:
A website to operate needs (1) Domain name, (2) Hosting, (3) Website system.
Installing WordPress.
Establishing your online presence is the first tangible step of your online business
journey. Building a website nowadays can be very easy with the modern and
affordable website builders otherwise known as Website Management Systems
(WMS)
If you want to get online, you have to take care of the three basic elements of a
functional website that include: 1) domain name, 2) hosting plan and 3) a website
management system (WMS). A Website Management System (WMS), or simply
Website System, is a software that will help you build and manage your website, a
website hosting is a place on a server (computer), where your website (and the
website system) will reside. The domain name is the address that will lead the visitors
to your website.
You could arrange (get) all these three important elements in a bundle, but foremost
you should reserve (purchase) your domain name since it can take a lot of time and
energy. Taking care of the website system and the hosting plan afterwards is much
simpler. Usually the hosting providers let you register a free domain name if you
purchase a hosting plan too.
The costs when using the above-mentioned web systems may vary from $0 to $30 or
more, but you need to plan at least $5 a month if you want to get a domain name,
decent performance and features for your website. Regarding the system you choose,
there will be a need (or no need) for a separate hosting plan. Namely, Weebly and
Shopify go together with hosting and cost $12 (with domain) and $29 per month
respectively. WordPress, Joomla, and Magento are free open source systems but you
would need a reliable hosting plan (self-hosted) that could start from $5 or up. Blogger
is hosted (no need for a hosting plan) and free platform but is least customizable then
the other available options and is mainly used for blogging.
You can use WordPress to build different online business models like informative
websites (blog, news, magazine), online services, online shop, classified ads, social
network and more. You can even find affordable WP developers to create a custom
features/plugins for a unique online business you may have in mind, based on the
Within the last several years, WordPress become more and more user-friendly and
more easily manageable by regular internet users. You don’t need technical
knowledge (nor HTML or PHP) in order to set, arrange and manage your website.
Anyhow, some other website systems like Wix, Weebly and Shopify may be simpler to
use especially if you want a plug and play online store, like one, for example, you will
get if you go with Shopify. These systems, that come with a monthly plan, will also
have 24-hour support what is not the case with the free WordPress option. If you
encounter a problem with WordPress you would need to rely on Google search,
community support, video tutorials or affordable help from freelancers, what is not a
bad option at all, especially if you are really dedicated to your online business.
Another reason we suggest you use WordPress is that the instructions that follow in
this Guide, the next section and in Step 5, Building and Managing a Website, are mainly
based on WordPress and its features. It doesn’t mean you can’t follow the Guide If you
decide to use another system but choosing WordPress will simplify your journey.
HOSTING PLAN
As mentioned above, if you decide to go with open source website systems like
WordPress, Joomla, Drupal Magento or Moodle you would need a reliable hosting
plan. Most of the hosting providers out there, included the plans, enable one-click
installation of these website systems at no additional cost.
If you followed our suggesting in the previous section, you possibly got a domain with
a hosting plan where you can easily install WordPress in one click. If not, you could
follow this link where you can get the domain + hosting * since you will need them for
the next steps.
If you already have purchased only a domain name here are some options for a
hosting plan: at HostGator or at BlueHost* both with one-click WordPress option.
When purchasing domain name and a hosting plan on different providers you will
*
For recommending these services we receive affiliate commission, but you don’t pay a higher price
for the products. If you purchase a hosting plan through our links feel free to ask for some help and
directions.
need to set the DNS addresses at your domain name provider to point to your hosting
plan. This is why we recommend you get them at the same provider in a bundle.
If you decide to go with another open source system than WordPress, you can also
use the above-suggested hosting options
INSTALLING WORDPRESS
Once you have a domain and a hosting plan you can easily install WordPress, (or any
other open source system).
In Hostgator and other hosting providers that use cPanel you should look for a button
like this one:
(cPanel is a web hosting control panel and you will get link, username and password
to login there after you purchase the hosting plan. Keep these in a handy and safe
place)
Alternatively, regarding the hosting provider you have chosen, in order to finish the
installation of WordPress watch the appropriate video tutorial (links below) to install
WordPress. As you can see in the videos, the process is really simple. Prior to the
installation you will need to login to the hosting panel using the username and
password.
If you used different hosting provider, search for tutorials at Google using the search
term “Installing WordPress at <<YourHostingProvider>>”. If your hosting provider
does not support one click installation of WordPress you should download the WP
package at WordPress.org, upload it to your hosing using file manager or FTP software
and them manually install it.
When you finally get your WordPress website installed, you can follow the link
http://yourdomain.com/login (change yourdomain.com to your real domain name) to log
in to the dashboard of your site.
The login interface to your WordPress website will look like this:
Now you are fully prepared to finally go online. Your WordPress site is now functional,
but you need to do some initial adjustments and to add some content before you
announce the official start of your online business.
Summary:
• WordPress, Joomla, Magento, Moodle, are free, open source systems and
additionally require a reliable hosting plan that would cost at least $5 per
month.
• Weebly and Shopify come together with hosting, could be easier to operate
but cost at least $12/$29 per month.
• Blogger is self-hosted blogging platform that is free and reliable but with
limited customizability.
• To avoid the trouble of setting DNS addresses manually get a domain and
hosting at one provider where you can install WordPress in a very simple
process.
Task:
“ “You Never Get a Second Chance to Make a First Impression.” – Will Rogers
At a Glance:
There might be several motives why you would like to establish your initial web
presence fast. First of all, making a simple website is a no-brainer and can be
done even in 1 hour or less. Other thing is that, at this stage of your online business
journey you may want to contact potential business partners, co-founders, team
members, employees, investors and so on. You may even want to test the reactions
of the first potential customers in order to validate your business idea (with a
landing page). To earn the trust of some (or all) above-mentioned stakeholders, you
should create a neat initial website, addressing to their points of interest.
Communicating your business idea, or your offering, would be much easier if you
have a ready website and a business card where you will put the web address too.
Another important reason to build an initial website is to start with the marketing
as soon as possible. It is never too early to start the online marketing effort. It might
be too early for advertising though, especially if your site is not fully functional, but
there are many other free online marketing activities you can undertake at this point.
If you expect any visitors/potential clients at this stage, you may also want to start
building your subscribers list.
So, if you have purchased a domain and hosting (in the previous section) and you don’t
want your website to read “under construction” follow the link
http://<<yourdomain.com>>/login/ to log into the dashboard of your site (see the
image below) and start putting the pieces together.
Below in this guide you will find a list, short descriptions and video tutorials of all
elements/tasks you should put together in order to establish your initial online
presence.
There is a wide selection of free WordPress themes (website appearances) you can
use. To set a theme, while at the dashboard (see image above), go to Appearance >
Themes > Ad New. You can search themes by categories, features, layout and
keywords. (After you install the theme, you will need to activate it.) Since there is a
huge number of themes available, to save you some precious time, we would suggest
you use the Spacious theme by ThemeGrill. This theme is free, simple, easy to setup
and appropriate for different use cases. If you need to, you can always change the
theme later. ( Watch Video how to change the Theme )
Logo.
Adding a logo to a WordPress site is a piece of cake. First you need to create a logo
yourself or engage a freelancer to do it for you. (Create a free logo online)
After you have the logo just go to Appearance > Themes > Customize > Site identity,
where you can add the logo and switch on/off the textual title and the tagline of the
site. (Watch Video)
Having an appealing logo is very important since it gives a visual identity of your site
and your online business.
Permalinks structure
On the dashboard go to Settings > Permalinks and change common settings to Post
Name. You can use another structure but remember that the URLs should be as short
as possible and readable by the users. You should also now that once you choose the
structure you shouldn’t change it ever. (Watch Video)
If you want your site to be noticed by Google, the most important search engine, you
should register it at the Google Search Console. Google Search Console tracks your
website performance in Google search, but it also speeds the indexing of your pages
so that they can appear in the search results. Appearing in the search results is very
important since it can bring many potential customers to your website.
Plugins
The plugins can enhance the appearance and the performance of your site and they
can also add new features to the basic WordPress installation. You can use plugins to
fight spam, improve loading speed, add sliders, integrate ads, create e-shop and so
on. At this point, you could need plugins for statistics, sitemaps, home page builder,
and contact form. You will install other plugins later if you need them. To install
plugins, go to Plugins > Ad New (Use the search form to find the plugins we suggest
below). After you install you need to activate the plugins in order to use them. Some
plugins would need some setting up to function properly.
Web statistics
Since you go online you would probably want to know if any visitors come to your
website. The simplest way to track your early visitors is to install the WP Power
Stats plugin. Later (in Step 7) you will learn how to use Google Analytics to track the
behavior of your site visitors and the site performance in details.
Sitemaps
If you want your site to be indexed fast and properly by Google and the other search
engines you should have sitemaps. A plugin like Google XML Sitemaps will help you
automatically generate sitemap every time a new page or post is added to the site.
Any time a new sitemap is generated by Google XML Sitemaps it is also submitted to
the Google Search Console.
INITIAL CONTENT
The content is king, as you may know. You will have to continuously enrich your site
with interesting and engaging content if you want to attract, retain visitors and turn
them into (loyal) customers. At this phase, you should put at least come content that
will make you appear as legitimate web business.
Homepage
The homepage of your website should represent the most important aspects of your
business. If your website is an informative one at your homepage should be the most
appealing content (posts, news, videos etc). If you sell products you should put the
bestsellers and/or the current promotions there. I you offer personal or business
There are two basic options for your home page when you use WordPress. (To select,
go to Settings > Reading > Your homepage displays.) The first option is to set your
latest posts to appear at your home page. The other option is to set a specific page to
be your homepage. To do the later you need to create the page first (Pages > Ad New
or + New > Page). To get the best out of this option you could use plugin
like Elemntor that can help you add elements and edit the homepage with ease. The
elements may include but are not limited to sliders, galleries, statements, post
carousel, testimonials, features, products, videos etc.
About us/Team
While your homepage mainly presents your offering, the About page will explain who
is behind the website or what is the main idea of your business. Not all visitors go to
the about page but those who go there really care. By presenting your business in the
best light you can earn their trust.
FAQ
The Frequently Asked Question is usually a very useful page that can help the first-
time visitors navigate and use your site, understand your business concept, learn
about your offering and so on. FAQs work the best if they come from real visitors of
your site but you can start form your guesses, what they may ask, of form the
questions you got while you presented the business idea to your friends.
Regardless of your business type you should always have contact information and a
contact form on your website. This is not only for potential business partners and
interested customers to contact you, but also to give more credibility to your online
business. If you have phone number, physical address (location) and other options for
a contact you will appear as a real and credible business. To add a contact form on
the contact page you will have to install a plugin as Contact Form 7
Products/Services
A website is an excellent place to present your products and services even if you have
only brick and mortar business. At your homepage you may present only part of your
offering and in less details. Separate page(s) for your products and services will give
you more freedom to present and explain the details. If your products are not ready
yet you can just announce them or even offer presales. Besides the pages for your
products and services you may add pages for your portfolio, references and/or
testimonials in order to increase your credibility.
Blog posts/Articles/News
Regardless of your online business model, it is highly recommended that you have a
blog that will accompany the site’s main content and offering. Especially, with the
informative website business model your blog posts/articles will be the main offering.
Creating attractive posts on a regular basis will help you bring visitors to your site and
earn revenue. While the pages (described above) directly represent/explain your
offering or business, the blog posts can give closely or distantly related information
that might be of interest to your customers. Other difference between pages and post
in the light of the WP platform is that post have time stamp, author, categories and
tags what is not the case with the pages. For now, create at least 5 posts in order to
create a better user experience for your initial visitors. To create post, go to Posts >
Ad New or + New > Post. (Watch video)
Main Menu
(Editing the main menu is a website adjustment, not content, but since you needed
some initial content to link to, we placed it at the end)
The Main Menu or the Primary Menu is usually located at the very top of the site or
just beneath the site’s logo and/or the header. Since the Main menu is very important
for the site’s navigation and understanding of the content, you should put links at least
to the following pages: Home, About, Products/Services, Blog, Contact/Location. If you
site has some important specifics put them too, like we put a Start Here link at
Biizly.com. To create and edit menus go to Appearance > Menus. (Watch Video)
INITIAL OUTREACH
Now that you have your initial website ready you can start with the marketing
activities. It is never too early to start promoting, especially now when you have
something to show off. Before you fully develop your offering and the website you
can set a solid foundation for your future marketing activities. (Something we will
discuss in more details in Step 6.)
First thing you could do is to create a business cards that represent you online
business and you as a founder. For most of the web business models a business card
wouldn’t be much of a use but is nice to have one. The business cards could be very
handy if you go to expos, conferences or if you approach potential partners and/or
customers, especially if you target businesses as customers.
Summary:
• There are several reasons why you would need to set up your website fast.
• With the initial site you can; approach partners, validate your business idea,
start the marketing, start building your members list etc.
• Developing an initial website in WordPress is simple and easy (follow our simple
directions)
• To finally establish your online presence (after you install the website system -
WordPress or other), you should at least do some initial website adjustments,
create initial content and create social media profiles for your business.
• Initial website adjustments: Theme, Logo, Initial settings, Plugins, etc.)
• Initial content: Homepage, Products/Services, Blog posts, Contact, About etc.
• Initial outreach:
o Create a business card
o Create business profiles at Facebook, Twitter, Pinterest, Instagram
o Share information and post on all profiles, including the personal
Tasks:
In-Depth Reading:
Exploring the WordPress Dashboard
11 Tips for Your Initial Website Build
The Magic to Writing Your Initial Website Content Exposed
How to Set Up Your Social Media Profiles
Now that you have a ready website, promising business idea and an outlined business
concept you are prepared to take your business to the next level. First, setup your
back-office operations: team up, allocate and outsource tasks, set offices (if needed),
integrate the revenue model, accept payments, manage inventory etc. (Step 4), then
take full care of your website (Step 5) and undertake promotional activities (Step 6).
Everything you need to know for the following steps could be found in our Online
Business Startup Guide (Part 2) or at the following links:
Biizly.com
Online Business Startup Guide
[email protected]
https://Biizly.com