Chapter 9
Chapter 9
Controlling is one of the main function of management. It comes after planning, organizing, and
directing. Controlling is aimed at determining whether objectives were realized or not, and if not, by
providing means for achievement.
3.Why is the establishment of performance objectives and standards an important step in the control
process?
Once objectives and standards are stablished the measurement of performance will be facilitated.
Standards differ among various organizations. In construction firms, project completion date s re useful
standards. In chemical manufacturing firms, certain pollution measures form the basis for standard
requirements.
Feedforward control this type of control provides the assurance that the required human and
nonhuman resources are in place before operations begin.
Concurrent control is always possible that the deviations from standards will happen in the production
process. When such deviations occur, adjustments are made to ensure compliance with requirements.
Information on the adjustments are also necessary inputs in the pre-operation phase.
Feedback Control validates objectives and standards. If accomplishments consists only of a percentage
of standard requirements, the standard may be too high or inappropriate.
A strategic plans provides the basic control mechanism for the organization. When there are
indications that activities do not facilitate the accomplishment of strategic goals, these activities are
either set aside, modified or expanded.
Policies refers to the framework within which the objectives must be pursued.
Whenever two or more activities compete for the company’s attention, the client takes priority.
7.When the engineer manager reviews the financial statements of the company under his supervision,
what benefits those he derive?
A review of the financial statements will reveal important details about the company’s performance.
The balance sheet contains information about the company’s assets, liabilities and capital accounts.
Comparing the current balance sheet with previous ones may reveal important changes, which, in turn,
provide clues to performance.
Financial ratios may be categorized into the following types. Liquidity, efficiency, financial leverage
and profitability.
9.What is measured in the debt to total assets ratio? How may it be computed?
Debt total assets ratio shows how much of the firms assets are financed by debt. It may be computed
by using the following formula.
10.Do you consider idle facilities or personnel as a symptoms of inadequate control? Why or why not?
Yes, but it must be noted that behind every symptoms is a problem waiting to be solved. Unless this
problem is clearly identified, no effective solution may be derived. Nevertheless, problems are easily
recognized if adequate control measures are in place.