WHS OBJECTIVES AND TARGETS DOC ID PRO357 VERSION 3.

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WHS PROCEDURES 1.3

DOC Tom ACTIVE

16/01/2017
OWNER Foster DATE

TABLE OF CONTENTS
1. WHSMS DOCUMENT HIERARCHY ........................................................................ 2
2. PURPOSE .............................................................................................................. 2
3. SCOPE.................................................................................................................. 2
4. DEFINITIONS AND ACRONYMS ........................................................................... 2
5. ROLES AND RESPONSIBILITIES ............................................................................. 4
5.1 QUU EXECUTIVE ....................................................................................... 4
5.2 GENERAL MANAGER ............................................................................... 4
5.3 STRATEGIC SAFETY GROUP ...................................................................... 4
5.4 MANAGER AND SUPERVISOR .................................................................. 4
5.5 WHS TEAM ................................................................................................ 4
6. RELATED DOCUMENTS ......................................................................................... 5
7. WHS COMMITMENT, POLICY AND PLANNING ................................................... 5
7.1 OVERVIEW ................................................................................................ 5
7.2 SETTING WHS OBJECTIVES AND TARGETS ............................................... 5
7.3 WHS OBJECTIVES AND TARGETS ............................................................. 5
8. REFERENCES ......................................................................................................... 6
9. REVIEW................................................................................................................. 6
10. FURTHER INFORMATION ................................................................................ 6

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1. WHSMS DOCUMENT HIERARCHY

2. PURPOSE
The purpose of this procedure is to outline how QUU will establish, integrate into business planning
and monitor our WHS objectives and targets so that we may:
 meet our WHS Legal and other requirements,
 prevent work-related injury and illness, and
 drive continual improvement in WHS and business performance.

3. SCOPE
This procedure covers the establishment and monitoring of WHS-related objectives and targets and
applies to all employees and any other persons present on QUU-controlled worksites.

4. DEFINITIONS AND ACRONYMS

BENCHMARKING: the process of measuring, comparing and contrasting QUU’s products, services,
practices and performance with other similar systems or organisations in order to drive continuous
improvement.
KEY PERFORMANCE INDICATORS: metrics used to define and measure QUU’s progress towards
achieving its WHS objectives and targets or the success of specific WHS activities.
LAG INDICATORS: statistics used to measure QUU’s past performance against our WHS objectives
and targets. Examples include Lost Time Injury Frequency Rates (LTIFRs), workers’ compensation
costs or incident occurrence rates.
LEAD INDICATORS: statistics used to measure QUU’s future performance against our WHS objectives
and targets. Examples include audit results, hazard reports and WHS conversations.
MANAGER: the person/s directly responsibility for the workplace activity being performed or the
work site where the activity is occurring.
OFFICER: a term used to refer to directors, partners, or anyone else who makes decisions which
affect the whole or a substantial part of a business or undertaking.

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Under the WHS Act 2011, Officers are required to exercise due diligence when ensuring that their
business or undertaking fulfils its health and safety obligations. This means that Officers are expected
to:
 have up-to-date knowledge of all work health and safety matters,
 understand the operations of the business and the hazards and risks involved,
 ensure appropriate resources and processes are in place to enable hazards to be identified
and risks to be eliminated or minimised,
 ensure information regarding incidents, hazards and risks is reviewed and responded to in a
timely manner,
 ensure that the business has, and implements, processes for complying with any legal duty
or obligation,
 ensure that these processes are verified, monitored and reviewed.
PERSON CONDUCTING A BUSINESS OR UNDERTAKING (PCBU): a term which is primarily used to refer
to employers, but which is equally applicable to sole traders, contractors, the self-employed, or
anyone else who is responsible for workers.
Under the WHS Act 2011, PCBUs are, as far as is possible, responsible for ensuring the health and
safety of:
 workers they directly engage or whose activities they influence,
 anyone else who could be put at risk by the activities the PCBU is undertaking, for example
visitors, customers, or members of the public.
SUPERVISOR: a term used to refer to any QUU employee who acts or is appointed as a Supervisor,
Coordinator or Team Leader within QUU.
VISITOR: any person present on a QUU worksite who is not a worker, supervisor, manager, officer or
PCBU.
VOLUNTEER: a person who acts on a voluntary basis regardless of whether or not they receive out of
pocket expenses.
WHS: Work Health and Safety.
WHS MANAGEMENT SYSTEM (WHSMS): the comprehensive and integrated system of WHS Standards,
Procedures, SOPs, Quick Guides and Work Instructions that allows QUU to effectively manage and
control our workplace hazards and risks.
WHS OBJECTIVE: clear, measurable, unambiguous statement/s which outline the specific WHS
outcomes that QUU wishes to achieve within a specified timeframe.
WHS TARGET: the desired level of performance against specific KPIs (e.g. LTIFR or TRIFR) that QUU
must achieve in order to meet its WHS objectives.
WORKER: a person who carries out work in any capacity for a person conducting a business or
undertaking. This includes employees, contractors, sub-contractors, apprentices, trainees, volunteers
and work experience students.
Under the WHS Act 2011, Workers are responsible for:
 their own health and safety,
 ensuring their actions do not adversely affect the safety of others,
 complying with all reasonable instructions given by the PCBU,
 co-operating with any policy or procedure which has been communicated to them.

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5. ROLES AND RESPONSIBILITIES
Officers, Managers and Workers have clear responsibilities and accountabilities for WHS outlined in
QUU’s WHS Resources, Responsibility and Accountability Standard (STD132) and Procedure
(PRO359). These responsibilities and accountabilities are non-transferrable and critical to achieving
QUU’s WHSMS goals, objectives and targets.
Outlined below are the role specific responsibilities relating to the management of QUU’s WHS
objectives and targets:
5.1 QUU EXECUTIVE
 Set QUU wide WHS objectives and targets (including lead and lag performance indicators)
that are measureable, documented, communicated, monitored and reviewed.
 Establish systems to ensure that WHS performance:
o Is an integral part of business planning;
o Informs corrective and preventative actions to eliminate hazards and mitigate risks;
o Allows direct and indirect costs of poor WHS performance to be measured (or
estimated) and objectively analysed to inform improvement opportunities; and
o Enables WHS plans, objectives and targets to be refined to improve WHS risk
management and WHS Management System performance.
 Include and ensure the review of WHS performance measures are a standard agenda item
at Executive Leadership Team (ELT) meetings.
 Benchmark WHS performance (where possible) to parallel industry activities, best practice
and performance.
 Regularly review and continuously improve QUU WHS objectives and targets in consultation
with QUU management and Health and Safety Team to ensure they are based on significant
WHS issues, risks and opportunities.
5.2 GENERAL MANAGER
 Report on established QUU wide WHS objectives and targets.
 Regularly review and continuously improve QUUs WHS objectives and targets in consultation
with QUU management and WHS Team to ensure they are based on significant WHS issues,
risks and opportunities.
5.3 STRATEGIC SAFETY GROUP
 Regularly review progress against established WHS objectives and targets as a standard
agenda item at each meeting.
 Communicate progress against established WHS objectives and targets to all staff. Updates
will be made available electronically, via WHS committees and also displayed on the
noticeboards at each QUU worksite.
 Regularly review and continuously improve QUU WHS objectives and targets in consultation
with QUU management and WHS Team to ensure they are based on significant WHS issues,
risks and opportunities.
5.4 MANAGER AND SUPERVISOR
 Ensure the regular review and reporting of WHS objectives and targets in areas of
responsibility in accordance with this and other related procedures / guidelines.
 Communicate progress against established WHS objectives and targets, relevant to their
area, to all staff.
5.5 WHS TEAM
 Work collaboratively with QUU Executive Management to:

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 o Establish systems so that WHS is an integral part of strategic and operational business
planning and based on identified significant WHS issues, risks and opportunities.
o Set QUU wide WHS objectives and targets (this includes leading and lagging
performance indicators) that are measureable, documented, communicated,
monitored and reviewed.
o Ensure WHS performance data/information is used to refine WHS plans, objectives
and targets to improve WHS risk management and QUU’s WHS Management System
performance.
 Regularly review and continuously improve QUU WHS objectives and targets in consultation
with QUU management to ensure they are based on significant WHS issues, risks and
opportunities and consistent with the goals and intent of QUU’s WHS Management System.
 Coordinate benchmarking of WHS performance (where possible) with parallel industry
activities and industry best practice.
 Gather and use WHS performance data to inform preventative controls and improvement
initiatives to eliminate hazards and minimise risks.
 Assist the organisation in the objective measurement and analysis of WHS incident costs
(direct and indirect) to assess the performance of and inform continual improvement
opportunities for QUU’s WHS Management System.
 Ensure the review and continual improvement of WHS procedures and guidelines specific to
WHS objectives and targets.

6. RELATED DOCUMENTS
 Key Performance Indicators Guideline
 QUU WHS Policy (POL33)
 WHS Dashboard Report
 WHS Incident, Injury and Illness Classification Guide
 WHS Objectives and Targets Standard (STD130)
 WHS Resources, Responsibility and Accountability Standard (STD132)
 WHS Resources, Responsibility and Accountability Procedure (PRO359)

7. WHS COMMITMENT, POLICY AND PLANNING

7.1 OVERVIEW
QUU is committed to ensuring a safe working environment and to achieving its vision of Zero Harm.
To achieve this vision QUU will strive for continual improvement in WHS performance by establishing,
integrating and monitoring WHS objectives and targets into its business planning and day to day
operational activities.
7.2 SETTING WHS OBJECTIVES AND TARGETS
Documented WHS objectives and targets will be established, implemented and maintained at all
functional levels within QUU as detailed in the Key Performance Indicators Guideline (TBA).
A combination of traditional lag and lead indicators will be used to facilitate measurement and
analysis of WHS and business performance across all levels of QUU.
7.3 WHS OBJECTIVES AND TARGETS
Regular reporting on WHS performance indicators will occur via a three tiered reporting system as
outlined in QUU’s Key Performance Indicator Guideline (TBA).

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WHS performance data will be collated and a monthly WHS dashboard reports charting the
performance of the system published and made available for review and analysis across the
business.
These performance reports will be reviewed on a regular basis by the Strategic Safety Group and
the Executive Leadership Team as a standard agenda item at each meeting. This review will make
sure the workplace health and safety management system is running effectively, performance is
being improved and continual improvement opportunities are identified and applied. Any
performance weaknesses will be identified and corrective action taken in a timely manner.
The outcomes of these meetings and WHS performance results will be communicated and made
available to all staff. Updates will be made available electronically via the monthly WHS dashboard
report and will be displayed on WHS noticeboards at each QUU worksite.
QUU will utilise various self-assessment and audit tools as a method of measuring WHS performance
and the basis on which to further develop and improve QUU’s WHS Management System
performance.
Finally, QUU’s WHS performance indicators will be regularly reviewed and modified to ensure
indicators are relevant and continue to drive improved WHS standards and performance.

8. REFERENCES
 QLD Work Health and Safety Act 2011
 QLD Work Health and Safety Regulation 2011
 AS/NZS 4801:2001 Occupational Health and Safety Management Systems – Specification
with guidance for use

9. REVIEW
This procedure is to be reviewed every 2 years or earlier if:
 There is an identified risk to the business;
 A significant WHS or unplanned event occurs;
 Incident investigation or audit results demonstrate that the procedure is failing to deliver the
required outcomes;
 There are changes in associated legislation; or
 There is evidence that the procedure is not having a positive impact on WHS-related KPIs.

10. FURTHER INFORMATION

For further information, contact your Health and Safety Representative (HSR) or a member of the
QUU WHS Team.

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