Mass Media and Mental Illness: A Literature Review: Canadian Mental Health Association, Ontario
Mass Media and Mental Illness: A Literature Review: Canadian Mental Health Association, Ontario
Mass Media and Mental Illness: A Literature Review: Canadian Mental Health Association, Ontario
A Literature Review
January 2004
Mass Media and Mental Illness: A Literature Review
Table of Contents
References …11
Appendix A: The Portrayal of Mental Health and Illness in the Media: Table of Key
Studies …15
Appendix B: The Impact of Media Portrayal on Community Attitudes to Mental Illness:
Table of Key Studies …19
Appendix C: Representations of Mental Illness in Film …22
Appendix D: Representations of Mental Illness in Television …24
Appendix E: Representations of Mental Illness in Advertising …26
Mass Media and Mental Illness: A Literature Review 1 of 27
Introduction
Over the past 30 years, a substantial amount of research has been conducted to determine the effect of
the mass media on the public’s belief systems. These studies have concluded that the media’s power to
influence public perception and the degree to which people are exposed to media representations
combine to make the mass media one of the most significant influences in developed societies.
In 2001, the Australian government published a large-scale literature review examining
portrayals of mental health in the media (Francis, Pirkis, Dunt, & Blood, 2001). After considering
dozens of studies that had analyzed news and entertainment media from around the globe (see Appendix
A and Appendix B for tables summarizing the results of those studies), the review determined that
media representations of mental illness promote negative images and stereotypes—in particular, the
false connection between mental illness and violence. Many other studies have found a definite
connection between negative media portrayals of mental illness and the public’s negative attitudes
toward people with mental health issues (Coverdale, Nairn, & Claasen, 2002; Cutcliffe & Hannigan,
2001; Diefenbach, 1997; Olstead, 2002; Rose, 1998; Wahl, 1995; Wahl & Roth, 1982; Wilson, Nairn,
Coverdale, & Panapa, 1999).
There have been fewer studies on the impact that negative public perceptions of mental illness
may have on government policies. But sufficient evidence exists to indicate that if the public considers
people with mental illnesses to be violent and/or unable to care for themselves, government policies and
resulting legislation will look more toward containment and control than toward recovery and
community living. If public perception of mental illness is based on negative and false images
perpetuated by the media, there is a danger that government responses to systems and people in the
mental health field will also be based on these false realities, rather than on the true needs and issues of
people suffering from mental illness (Cutcliffe & Hannigan, 2001; Rose, 1998).
This paper highlights studies that provide evidence to support the following five hypotheses:
• the mass media are a primary source of public information about mental illness;
• media representations of mental illness promote false and negative images and stereotypes;
• there is a connection between negative media portrayals of mental illness and the public’s
negative attitudes toward people with mental health issues;
• negative media portrayals have a direct impact on individuals living with mental illness; and
• there is a connection between negative media portrayals of mental illness and government
responses to mental health issues.
Specific negative portrayals of mental illness and stereotypical negative characteristics of people with
mental illnesses will also be explored.
For the purpose of this paper, the terms “media” and “mass media” include newspapers, radio,
television, and film. Various studies cited focus on one or another of these media, and others examine
some combination of media. Where the specific source is not mentioned, the reader can understand the
terms “media” and “mass media” to include all of the above, although the important distinction between
news and entertainment media will be made throughout.
Considerable research has concluded that the media are the public’s most significant source of
information about mental illness (Coverdale et al., 2002 [citing Borinstein, 1992; Kalafatelis & Dowden,
1997; Philo, 1994]). Fiske (1987, cited in Rose, 1998) argues that television is the most powerful
medium for framing public consciousness. Cutcliffe and Hannigan (2001) further state that rarely does a
week go by without a reference to mental illness in the mass media. One study found that media
representations of mental illness are so powerful that they can override people’s own personal
experiences in relation to how they view mental illness (Philo, 1996, cited in Rose, 1998).
In 1997, the National Mental Health Association in the United States published a study titled
“Stigma Matters: Assessing the Media’s Impact on Public Perceptions of Mental Illness.” Hottentot
(2000) cites the following results from that study, showing where—within various media
classifications—the researchers found that the public gathers its information about mentally ill people
and about mental illness.
Newspapers 58%
TV news 51%
Internet 25%
Media Representations of Mental Illness Promote False and Negative Images and Stereotypes
The media play an influential role in shaping people’s attitudes about the world they live in and about
the individuals who inhabit the world with them. Stories about or references to people with mental
health issues are rarely out of the headlines in news stories or plotlines in film and television, yet
research indicates that media portrayals of mental illness are often both false and negative (Diefenbach,
1997 [citing Berlin & Malin, 1991; Gerbner, 1980; Nunnally, 1957; Wahl & Harman, 1989]).
stories presented positive images of people with mental illness or depicted people with mental illness as
productive. This study and others like it have led researchers to conclude that the public, based on what
they see in the news media, are likely to presume that people with mental illnesses are primarily burdens
to society and incapable of contributing in positive ways to their communities (Wahl, 2001).
Cutcliffe and Hannigan (2001) cite a 1993 Glasgow University study that conducted a content
analysis of 562 newspaper items containing representations of mental health and illness identified within
local and national media over the course of one month. The study concluded that 62% of those stories
focused on violence toward others in relation to a person with a mental illness. Stories that garner the
most media attention appear to be those that make a link between mental illness, crime, and violence.
Yet according to Monahan (1996), only 3–5% of violence in the United States is actually committed by
someone with a mental illness.
The George Mason University Media Group Study mentioned above found that only 7% of all
stories about mental illness included mental health consumers’ viewpoints (Wahl, 2001). A similar
newspaper study conducted in Alberta over a three-month period found that the voice of a person with a
mental illness was present in only one of the 72 articles evaluated (Hottentot, 2000). The scarcity of
first-person accounts by people with mental illnesses in these stories limits the perspectives available to
readers and conveys the false impression that people with mental illnesses are incapable of developing
opinions and speaking on their own behalf.
According to Schneider (2003), some of the stereotypical depictions of people with mental illness
include the following: rebellious free spirit; violent seductress; narcissistic parasite; mad scientist; sly
manipulator; helpless and depressed female; and comedic relief. (See Appendix C for a list of films that
fall into one or more of these categories. See also Appendix D and Appendix E for representations of
mental illness in television and advertising, respectively.) Such characters have no identity outside of
their stereotypical “crazy” behaviour, and are primarily identified by an inferred mental illness. When
mental illness or behaviours commonly associated with mental illness are presented as a character’s
main personality traits, to the exclusion of any other characteristics, the illness or behaviour becomes the
only way of defining that person and the main point of the story (Day & Page, 1986, cited in Olstead,
2002). In such a one-dimensional depiction, people with mental illness become less than fully human:
the mental illness becomes an enveloping identity.
were also portrayed as being totally asocial, lacking close relatives or friends and without any positive
relationships within the community. They were, in fact, seen to live on the fringe of the community—at
best, an inconvenience to those living nearby and at worst, a danger to them.
to recognize the onset of schizophrenia may be hindered by their misunderstanding of the true
symptoms. Frustration and discord can result in a false perception that behaviours due to schizophrenia
are in fact unrelated to the illness, and therefore without a reasonable cause (Wahl, 1995).
acting in a bizarre manner that do not include mental illness: for example, someone with a substance
abuse problem or someone who is suffering from extremely low blood sugar may exhibit behaviours
that are erratic and unpredictable—and yet neither necessarily has a mental illness. One cannot presume
that unusual behaviour is an indicator of mental illness. Most importantly, if a person does indeed have a
mental illness, this should be reported in an accurate fashion and only when directly relevant to the
story.
The few acts of violence committed by people with a mental illness are generally directed at family
members, not strangers (Arboleda-Flórez et al., 1996). But media depictions of persons with a mental
illness attacking a stranger shape public opinion. The saliency of such high-profile crimes, despite their
infrequency, makes it appear as though violent crimes committed by individuals with a psychiatric
diagnosis are common and that the general public has reason to fear people with mental illness.
In the United Kingdom, a 1996 Department of Health study found that news and entertainment
media representations of mental illness have a negative effect on public perception (Rose, 1998).
Another study, by the Glasgow University Media Group, confirmed the belief that people who saw a
strong link between mental illness and violence derived their beliefs largely from the media (Philo,
1993). Research from around the world has found that the way in which news media cover a story and
the way in which entertainment media tell a story in effect become the story. In other words, the actual
events take a back seat to the underlying messages about mental illness, and in particular, messages
about violence and unpredictability.
The media’s representation of people with mental illness as violent, dangerous, and
unpredictable has resulted in the “mentally ill suffering societal scorn and discrimination” (Corrigan,
1998, p. 201, cited in Hottentot, 2000). Mistaken and negative depictions perpetuate the public’s
damning image of people with mental illness and sustain continued intolerance and oppression. Such
erroneous and negative associations are woven so thoroughly into the fabric of the public consciousness
that sensationalism need no longer occur for the public to equate mental illness with dangerousness
(Allen & Nairn, 1997, cited in Hottentot, 2000).
A report by Mind, a U.K. mental health charity, asserts that negative media coverage has a direct and
harmful impact on the lives of people with mental illness. Mind surveyed 515 people suffering from a
range of disorders about their feelings regarding media coverage of mental illness. Half of the
respondents said that the media coverage had a negative effect on their own mental health, and 34% said
this led directly to an increase in their depression and anxiety. A total of 22% of the participants said
they felt more withdrawn and isolated as a result of negative media coverage, and 8% said that such
press coverage made them feel suicidal. Almost 25% of respondents said that they noticed hostile
behaviour from their neighbours due to negative newspaper and television reports. A further 11% said
they required additional support from mental health services due to negative press coverage, and almost
25% of all respondents said that they had changed their minds about applying for jobs or volunteer
positions due to negative media coverage (BBC News Online: Health, 2000).
Wahl argues that the stigma due to negative media coverage impedes recovery, triggers
discrimination, and creates barriers to seeking and finding decent housing, employment, and education
(cited in NAMI, Oct. 2001). “People with mental illness are also readers and viewers of those [negative]
images; they are shamed by them and they’re embarrassed by them,” said Wahl in an interview in
Psychiatric Times. “They’re aware that they are depicted in negative ways and it damages their self-
esteem, it damages their confidence, and it increases their likelihood that they won’t tell anyone about
their illnesses. So they’re not going to seek treatment” (Grinfeld, 1998).
Wahl (1995) states that negative images in the mass media influence not only the general public,
but also health care professionals. He points out that although practitioners are trained, they are
subjected to and influenced by the same misconceptions and negative imagery as the public. This
influence can lead health care practitioners to approach, and thus potentially treat, mentally ill patients
with the same negative attitudes portrayed by the media and accepted by the general public.
A 1996 U.K. Department of Health study (cited in Rose, 1998) concluded that a link exists between
negative media representations of mental illness and related social policies. If the public believes that
those with a psychiatric diagnosis are either violent or victimized—and in either case, unable to care for
themselves—government policies will reflect this attitude. Consequently, policy-makers will look more
toward containment and control than toward recovery and community living. If public perception of
mental illness is based on negative and false imagery perpetuated by the media, governments will react
to these false realities rather than to the true needs of people with mental illnesses.
In addition, a world view that upholds false and negative stereotypes of people with mental
illness leads to an increased level of fear in the community, which in turn translates to less support for
community care and for individual human rights. This can result in increased legislation allowing, and
social support for, forced treatment and hospitalization, as well as increased police power, as the public
has been frightened into believing that they are at risk of violence from those with mental illness living
in the community (Rose, 1998). Rather than supporting and welcoming diversity in the community, “it
[is] not an exaggeration to say that mental health policy is now motivated by the desire to deal with risky
individuals and to assuage the public disquiet” (Rose, 1998, p. 225).
Cutcliffe and Hannigan (2001) report that since the mid-1990s in the United Kingdom, mental
health policy has taken on an “increasingly coercive appearance” (p. 315). They point to recent
government proposals to tighten the English and Welsh Mental Health Act. They claim that there is an
implicit relationship between negative and inaccurate representations of mental illness in the mass media
and the development of current mental health policies and law in the United Kingdom. Holloway (1996,
cited in Cutcliffe & Hannigan, 2001) also found that a more controlling mental health policy framework
emerged in the 1990s due, in part, to a media-fuelled “moral panic”)—a public feeling of fright and a
belief that people with mental illness are morally deficient and thus a danger to society. Cutcliffe and
Hannigan (2001) state that “the shift towards a coercive policy has, in part at least, much to do with the
Government’s attempts to pander to inaccurate public perceptions, reactions, and intolerance.
Furthermore…the public may have been ‘whipped up’ into this position of intolerance as a result of
misleading, inaccurate mass representations of mental illness and mental health issues” (p. 318).
In a study of Canadian newspapers, Olstead (2002) concluded that in the current climate of cuts
to health care, a belief that the mentally ill are inherently violent dictates that scarce resources should be
used to safeguard the public, as opposed to filling the gaps in psychiatric and community mental health
services.
The National Alliance for the Mentally Ill (NAMI) produces an Internet newsletter titled StigmaBusters
that reports on the mass media’s portrayals of mental illness. When positive depictions of mental illness
are noticed, they are highlighted. One example was the September 2001 issue of Rosie magazine, which
focused on depression. Rosie O’Donnell openly discussed her personal struggle, and other prominent
people who have successfully battled depression were also featured, including Rosemary Clooney and
Mary Wallace (wife of CBS correspondent Mike Wallace, who himself has suffered from depression—
NARSAD, 2003). The story accurately informed the public and discussed the importance of ending
stigma and discrimination (NAMI, Aug. 2001).
According to Wahl (cited in Healthweek, 2003), another example of a positive portrayal is the
1997 film As Good as It Gets, starring Jack Nicholson. In this film, Nicholson plays a romantic lead who
has obsessive-compulsive disorder. The film accurately portrays the symptoms of this disorder and, even
more encouragingly, shows the character, with the assistance of therapy and medication, winning the
woman of his dreams and learning to live with and control his illness.
A third example is the television series Monk, which debuted in 2002. Its main character, a
private detective named Adrian Monk, played by Tony Shalhoub, struggles with severe anxiety and
obsessive-compulsive symptoms triggered by the unsolved murder of his wife. Because of his mental
illness, Monk has been laid off from the San Francisco police department. But due to his skill as a
detective, he remains several steps ahead of his former colleagues and continues to solve cases. NAMI
reports that Shalhoub’s “portrayal of obsessive-compulsive disorder (OCD) is realistic and respectful”
(NAMI, July 2002).
Conclusion
There is a complex relationship between mass media depictions of mental illness and the public’s
understanding. McKeown and Clancy (1995, cited in Cutcliffe & Hannigan, 2001) state that this link is
circular: negative media images promote negative attitudes, and ensuing media coverage feeds off an
already negative public perception. The media must play a role in changing such negative perceptions.
In the past, people with physical disabilities were depicted in the media only when the story was
about their disability. Today, it is becoming more common to see television characters whose physical
disability has nothing to do with the storyline (for example, Dr. Weaver in ER and Doris in The Young
and the Restless): they are characters like any other, and their disability is not significant to the story.
This is far from the case with mental illness. In popular media, mental illness is most commonly
portrayed as deviant and dangerous, and is also frequently the only noteworthy trait about the character.
For change to occur, accurate and positive messages and stories about mental illness and people
living with psychiatric diagnoses must become more commonplace. Thornton and Wahl (1996) found
that the influence of newspaper articles on people’s attitudes toward mental illness was more positive
when study participants had received accurate supplementary information, indicating that change in the
mass media’s depictions can produce change in public perceptions.
NAMI’s StigmaBusters newsletter has been responsible, through public letter-writing campaigns,
for successfully removing offensive ads from television and radio, and more importantly, for educating
media advertisers, producers, and writers about the impact of their negative and inaccurate depictions on
people with mental illness (for several examples, see NAMI, June 2001, #2, and March 2002). It is
essential that people working in the mental health field combat negative media portrayals and encourage
public education programs. The myth regarding the inherent connection between violence and mental
illness must be revealed, and accurate information must be disseminated to the public through the media.
It is vital to highlight stories of successful recovery. Such stories of resilience and hope, if presented
properly, can both educate and entertain audiences. Ultimately, the struggle of advocates for more
accurate and positive representation of mental illness and of the mentally ill in the mass media is
analogous to the struggles of other minority and disenfranchised groups. Wahl (1995) sums it up best
when he says, “the civil rights movement offers one big lesson, speak up.”
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Appendix A
The Portrayal of Mental Health and Illness in the Media: Table of Key Studies
(Source: Francis, Pirkis, Dunt, and Blood, 2001, pp. 24–27)
Wahl and Kaye News media: Descriptive United Quantitative analysis of all - There was an increase in the number of
(1992) periodicals States mental health-related articles mental health-related items over time.
from popular periodicals from - There were indications of positive
1965, 1970, 1980 and 1988 changes in the portrayal of mental health
issues over time.
Wahl (2000) News media: Descriptive United Content analysis of all articles
- Very few items related to OCD.
periodicals States related to OCD in popular - The presentation of information was
periodicals from 1983 to 1997 generally accurate.
(107 items in total) - Many articles about violence and
crime were inaccurately classified as
relating to OCD.
Wilson et al. Entertainment Descriptive New Discourse analysis of 14 - The depiction of mental illness was
(1999b) media: television Zealand television drama programs negative overall.
relating to mental illness - Mental illness was generally
associated with crime.
Wilson et al. Entertainment Descriptive New Case study of one television - Mental illness was strongly associated
(1999a) media: television Zealand drama program using discourse with violence and dangerousness in this
analysis example.
Wilson et al. Entertainment Descriptive New Discourse analysis of a one- - Almost half the programs portrayed
(2000) media: television Zealand week sample of 128 children's mental illness.
television programs - Portrayal of mental illness was
generally negative.
Diefenbach Entertainment Descriptive United Content analysis of all prime- - Almost one-third of programs
(1997) media: television States time programs from four portrayed mental illness.
television networks over a - Thirty per cent of characters with
two-week period (184 mental illness were associated with
programs in total). violence and negative images.
Signorielli (1989) Entertainment Descriptive United Content analysis of 1215 - The portrayal of mental illness was
media: television States prime-time drama programs generally negative.
selected from week-long - Mental illness was associated with
samples from 1969 to 1985 violence.
Bokey et al. Entertainment Descriptive Australia Quantitative analysis of 94 - The majority of texts (69 per cent)
(2000) media: literature books selected from referred to mental illness.
contemporary Australian - The portrayal of mental health issues
adolescent literature. was generally negative.
Appendix B: The Impact of Media Portrayal on Community Attitudes to Mental Illness: Table of Key Studies
(Source: Francis, Pirkis, Dunt, and Blood, 2001, pp. 41–43)
Schneider (2003) developed the categories used here. Examples have been gathered from that source
and several others: Byrne, 2001; Grinfeld, 1998; Healthweek, 2003; NAMI, Dec. 21, 2001; NAMI., Oct.
31, 2001; Wahl, 1995.
Narcissistic parasite
× Analyze That (2002) and Analyze This (1999)
× What About Bob? (1991)
× Down and Out in Beverly Hills (1986)
Comedic relief
× Analyze That (2002) and Analyze This (1999)
× Bandits (2001)
× Me, Myself and Irene (2000)
× Something about Mary (1998)
× What About Bob? (1991)
× Down and Out in Beverly Hills (1986)
Mad scientist
× The Animal (2001)
× Back to the Future I, II, III (1985, 1989, 1990)
× Young Frankenstein (1974)
Sly manipulator
× The Cable Guy (2001)
× The Deceiver (1998)
Victimized/helpless/depressed female
× Crazy/Beautiful (2001)
× Don’t Say a Word (2001)
× Girl, Interrupted (1999)
× Sybil (1977)
ER, 2001
; Sally Field realistically portrayed Maggie Wycenski, a woman and mother struggling with
bipolar disorder in six episodes (NAMI, June 14, 2001).
Following are a few examples of episodes from prime-time television series that aired between
1980 and 1989. Each involved mental illness. Episode descriptions appeared originally in the
television-guide section of the Washington Post, and were reprinted verbatim in Otto Wahl’s 1995
book, Media Madness: Public Images of Mental Illness. Specific air dates are not listed in Wahl.
× The A-Team: Following the crash of their plane in the Appalachians, the team members are
stalked by a crazed band of mountain men.
× Baywatch: A psychopathic murderer who has escaped from prison takes Stephanie and Summer
hostage in a lifeguard tower.
; Coach: Despite his team’s important victory, Hayden remains depressed over his breakup with
Christine.
; Dear John: Club members help Mary Beth overcome depression after she loses her job.
× Doogie Howser, M.D.: On Christmas Eve, Doogie gets sidetracked by a schizoid patient who
thinks he’s Santa Claus.
× Hart to Hart: An insanely jealous woman murders those she believes stand between her and her
obsession—Jonathan.
× The Jeffersons: A comedy of errors lands George in a mental hospital where he almost goes
crazy trying to convince the staff he is sane.
× Night Court: A paralyzing snowstorm leaves Harry stranded in the courthouse with a group of
lunatics.
× Quantum Leap (season finale): In a mental institution, Sam undergoes electroshock therapy
which results in his having multiple personalities—from past leaps—and Al loses contact.
× Taxi: Latka’s girlfriend from the old country is bombarded by romantic overtures from both sides
of Latka’s split personality.
× Three’s Company: Jack and Janet mistake Terri’s co-worker for an escaped patient from the
psycho ward.
; 20/20: Patty Duke talks about her fight to recover from manic depression, her suicide attempts,
her family, and the drug lithium.
Smith & Wollensky Restaurant Group (SWRG), Newspaper ad, May-June 2002
× The Smith & Wollensky Restaurant Group (SWRG) ran full-page ads in the New York Times for
the Park Avenue Café (located in New York and Chicago), portraying executive chef, David
Burke, wearing a straightjacket over the slogan: "There's a fine line between genius and
madness."
SUCCESSFUL NAMI FOLLOW-UP: The ads ultimately were discontinued in response to protests
and the newspaper's assessment that the ad violated its own standards. (NAMI, Aug. 2002).