Mr. Bilal Ahmed - Retail Marketing - Guest Speaker Session

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Guest Speaker Session

Retail Marketing

Bilal Ahmed Siddiqui


11th Oct 2020
INTRODUCTION

What are we here for ?


OBJECTIVE

Training / Communication

Inspiration

Networking

Alignment

Discussion

Learning
Topic Starter

What is market?

An Experience.
INTRODUCTION OF THE COMPANY
 Human Resource: 5,500 Employees

 Turnover: PKR 65 Billion – est $393 million

 50+ Branches

 500+ Vehicles

 Group Comp:
Consumer Division
Pharma Division
Premier as Licensee

German Company Beauty Care - SBU

SALON/PARLORS/SPA Brand
Distributor – An access to customers
Manufacturer Distributor

Modern Trade Retailer Wholesaler Sub-Distributor


FLOWS IN MARKETING CHANNEL

M
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U E O
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F T N
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A A S
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B
T L M
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U E E
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R R R
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Understanding
Sales Trends
Distribution & Retail Channels

- Pakistani Perspective
Market Management

Sales Merchandizing
Importance of Merchandizing

An over cooked Steak

Well Presented – Chef’s Steak


Decode these, Considering Pakistan

6 4 5 2 2 4
Pakistan’s Retail Landscape

Total Urban Total Rural Total


295,224 350,000 Universe
45% 55% 645,224

Towns 472 Localities 40,700 Towns / 41,172


localities
Channel segmented Small corner store
focused Highly fragmented
Focus of all FMCGs
Largely covered through
Main value driver for Direct / In direct
in-direct distribution
all distribution models
High cost to serve / low
drop size
Have you ever wondered who do we
actually work for ?

Shopper Needs Shopping Mission Channel


Why Do We Need Channels?
• A shopper selects various shops based on his/her shopping
mission based on specific shopping missions.
• Shops are classified according to shopper’s shopping mission,
then we’ll get to see clusters of outlets.
• FMCGs calls such clusters of outlets ‘Retail Environments’.

Therefore,
“Channels is the name of such a cluster of outlet that helps us
fulfill the shopping mission of a shopper”
Modern Trade

IMT SUPER MARKET


DISCOUNTERS
Retail Channels
Petro Marts (PM):
- All stores at petrol/CNG pumps
- Are typically self-service

General Stores (GS):


- Behind the counter/ partial entry.
- Normally sell branded FMCGs.
- May carry unbranded/unpacked items but in small
quantity.
Retail Channels

Kiryana Stores (KS)


- Traditional stores mainly selling Loose Bulk Food (Pulses, Ghee, Flour,
Spices, Sugar etc) lying in sacks on the floor

General Medical Stores (GMS):


- Mainly General Stores which also sell prescription & OTC medicines
- More than 70% sales from the store comes from FMCG products.

Medical Stores (MS)


- Behind the counter/partial entry
- Stores selling prescription drugs, OTCs and limited quantity of FMCG’s.
Pan Shops (PS):
- Outlets with main business of Pan/Cigarettes
or Niswar/Cigarettes
- Besides Pan/Cigarettes, confectionary items,
drinks are also available

Bakeries (BKY):
-Bakeries are stores selling bread, cakes, biscuits,
sweets and some of the general items.

Wholesale Pharma (WSP)


- Are passive and sell at least 80% to other
shop keepers
- Wholesaler dealing with Pharma/OTC
products
Retail Channels

Online (E-Commerce):

• Electronic commerce draws on technologies such as mobile commerce, electronic


funds transfer, supply chain management, Internet marketing, online transaction
processing, electronic data interchange(EDI), inventory management systems, and
automated data collection systems.
International Modern Trade
• Internationally known as
Carrefour

• Huge stores, sometimes multi


storied – huge assortment, one
stop shop

• Good ambiance with neat


and beautiful display of stocks
– provide a good shopping
experience
International Modern Trade
• Large stores with huge
assortment

• Shoppers mostly wholesalers,


retailers – people looking for
big discounts on bulk
purchase

• Acts as a wholesaler,
alternative route to market for
companies
Super Markets
• Self-service store selling large
assortment

• Good ambiance with neat and


beautiful display of stocks – good
shopping experience
SUPER MARKET

• Shopper’s place for monthly


groceries

• Loyalty with the shoppers is HIGH!


Discounters
• High foot fall because of lowest prices

• Medium/Large assortment – best seller


SKUs are limited

• Have a strong focus on developing own


brands as alternatives to brands and
DISCOUNTERS aim at offering lowest market prices

• Discounters offers give promotions


round the clock

• Shoppers go to discounters for monthly


groceries – best value for money
Perfect at the…

Out of Category
Primary Shelf Check outs
Displays
Digital / E Commerce

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