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Set Up Mobile Banking: Your Step by Step Guide

This document provides a 9 step guide for setting up mobile banking on a mobile device. It outlines downloading the banking app from the appropriate app store, logging in with your online banking credentials, confirming your phone number for security codes, and optionally setting up fingerprint login. The steps guide the user through entering personal information, reading terms and conditions, and completing setup to begin managing their accounts through the mobile banking app.

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109 views1 page

Set Up Mobile Banking: Your Step by Step Guide

This document provides a 9 step guide for setting up mobile banking on a mobile device. It outlines downloading the banking app from the appropriate app store, logging in with your online banking credentials, confirming your phone number for security codes, and optionally setting up fingerprint login. The steps guide the user through entering personal information, reading terms and conditions, and completing setup to begin managing their accounts through the mobile banking app.

Uploaded by

ES
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Set up Mobile Banking

Your step by step guide

Step 1 Step 2 Step 3


Go to App Store Find the app Download the app
Visit the App Store on your Apple Search ‘TSB Mobile Banking App’ Tap on Get on Apple and Install on
device or Google Play app on your at the top of the screen. Android. The download will start.
Android device.

Apple

Search TSB Banking App

GET
TSB Mobile Banking App

Android
TSB Banking App

Install

Step 6 Step 5 Step 4


Enter your user ID T&C’s Open the app
and password Read through these and if you’re
happy, tap Accept.
Open the TSB Mobile Banking app
and then tap on Login.
You’ll need to use the user ID and
password you use for Internet
Banking. If you can’t remember your
details, you can request a user name
reminder and a password reset.

Hello. Welcome to
the TSB App.

Login

Step 7 Step 8 Step 9


Enter your Your phone number Check your phone
memorable Select the number we can send a
One-Time Password to.
Now check your phone. You will
receive a text message from TSB
information Tap Get code. containing a 6 digit password.
Next you’ll be asked to enter three
characters from your memorable
information. If you can’t recall your
memorable information, you can
reset this through the password reset
process.

Get code

Step 12 Step 11 Step 10


All done Type in memorable Set up fingerprint
Now you’re ready to manage your
accounts on your terms in the TSB
information login
app. Type in your memorable information If your phone supports fingerprint
to confirm. You can skip this step login, you’ll be offered the chance to
if you don’t want to login with your activate it. If you want to, tap Yes
fingerprint or activate it later.

Touch ID
Do you want to set up Touch ID to use in the
app?

No Yes

Still need help? Visit help and support on our website

App Store is a trademark of Apple Inc. registered in the US and other countries. Google Play is a trademark of Google LLC.

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