Eagle Actitud Inclusiva PDF
Eagle Actitud Inclusiva PDF
Eagle Actitud Inclusiva PDF
582-602
EAGLY
An Inclusive
AND CHAIKEN
Definition of Attitude
THE ADVANTAGES OF AN
INCLUSIVE DEFINITION OF ATTITUDE
Alice H. Eagly
Northwestern University
Shelly Chaiken
Berkeley, CA
582
AN INCLUSIVE DEFINITION OF ATTITUDE 583
ther specification of the inner tendency, not because it has not, cannot, or
should not be described in more detail. On the contrary, our reasoning is
that the description of this inner tendency inevitably changes as attitude
research develops and different theoretical positions emerge, become
popular, and then may erode. We thus envision that our definition of at-
titude provides an umbrella under which multiple conceptualizations of
attitudes’ inner tendency can flourish. In fact, we believe that our defini-
tion challenges psychologists to develop descriptions of that inner ten-
dency. The generality of our abstract definition of attitude thereby
complements the specificity of the many models of the mental residue
that is attitude. Some of these models accord considerable complexity to
this mental residue, whereas others propose a simple, unitary residue
that merely conveys some degree of positive or negative evaluation. Ef-
forts to model the psychological and physiological events that constitute
this inner tendency will never end and should never end.
In agreement with many other theorists (e.g., Zanna & Rempel, 1988)
and consistent with our treatment of attitude as an inner tendency of the
person, we maintain that attitudes can be expressed through many dif-
ferent types of responses. However, we disagree with some attitude the-
orists by objecting to definitions of attitude as a response per se. For
example, some attitude researchers have defined attitude as evaluative
judgments or affective or evaluative responses (e.g., Albarracín & Wyer,
2001; Kruglanski & Stroebe, 2005). Evaluative judgments, and, more
generally, overt or covert evaluative responses are best regarded as ex-
pressions, or manifestations, of the inner tendency that constitutes atti-
tude. Although all evaluative responses are of course attitudinal in the
sense that they express attitudes, they are not synonymous with attitude
itself. We are also reluctant to define attitude as a categorization of the
attitude object on the evaluative continuum (Zanna & Rempel, 1988) be-
cause categorization pertains to a particular process that is critical to
forming attitudes rather than to the end result that is the evaluative men-
tal residue of past experience. Attitude is thus a tendency or latent prop-
erty of the person that gives rise to judgments as well as to many other
types of responses such as emotions and overt behaviors. Attitude
theories have as one of their main goals the prediction of these
responses.
This theoretical separation between the inner tendency that consti-
tutes attitude and evaluative responses is important because it fosters
AN INCLUSIVE DEFINITION OF ATTITUDE 587
riences with attitude objects, but there is little justification for claiming
that these experiences produce three separable and omnipresent
components of evaluative tendencies.
Many other possibilities exist for specifying the inner tendency, in-
cluding, for example, the metaphors inherent in various cognitive con-
sistency theories, such as the balance theory representation of attitude as
a sentiment relation between two cognitive elements and the dissonance
theory representation of attitude as a cognitive element (see Eagly &
Chaiken, 1993). No matter which specifications of the inner tendency
may be widely embraced at a particular point in time, we resist defining
attitude in terms of any one of them. Our reluctance stems in part from
the fact that all ways of specifying the tendency that constitutes attitude
have been metaphoric because they do not have an inherent reality that
allows them to be directly viewed or verified. Therefore, associative net-
work models produce a mere metaphor, albeit a highly generative one,
as do connectionist models, the three–component model, cognitive con-
sistency models, and all other models. Researchers cannot directly ob-
serve object–evaluation associations or any of the other psychological
entities that they have proposed as descriptions of attitudes.
The varied metaphors that have emerged for describing attitudes’ in-
ner tendency are important because they guide theorizing, yield a useful
vocabulary for thinking about attitudes, and bring certain types of test-
able hypotheses to light. Moreover, the fact that a particular specifica-
tion loses popularity does not negate its contribution to attitude theory.
For example, Doob (1947) defined attitude as a learned, implicit antici-
patory response, a treatment that adopted language from the Hullian
learning theory framework, which was very popular in the 1940s. Al-
though contemporary attitude research is not guided by this particular
theoretical metaphor, it enhanced understanding of attitudes at the
time. In fact, as testimony to the enduring importance of prior theoriz-
ing, the implicit response aspect of Doob’s definition anticipated the
contemporary interest in implicit attitudes.
Our abstract definition of attitude encompasses the various distinctive
conceptualizations of the latent tendencies that constitute attitudes. A
definition that provides an overall framework for attitude theory and re-
search would ideally not change as new theories emerge and become
popular. Most theories of attitudes describe, with certain words and im-
ages, the mental residue that constitutes attitude. Each approach can
promote important insights about attitudes, as long as it inspires testable
hypotheses that yield sufficient levels of confirmation. The consistency
of our umbrella definition with these metaphors derives from its
breadth, which allows it to transcend particular theoretical preferences,
as well as from its precision, which identifies attitudes’ three key ele-
AN INCLUSIVE DEFINITION OF ATTITUDE 591
Despite the difficulties of arguing that the inner tendency that is attitude
necessarily has three components, the tripartite model, in a revised
form, has continued to be important (e.g., Breckler, 1984; Zanna &
Rempel, 1988). As theory and research developed, interpretations of the
three–component idea gravitated toward meaning that the mental resi-
due of experience with an attitude object can be formed or expressed
through cognitive, affective, and behavioral processes.
Why is it useful to retain a revised tripartite analysis? In terms of atti-
tudes’ antecedents, the labeling of them as cognitive, affective, and be-
havioral acknowledges differing assumptions concerning how attitudes
come into being and change (see Eagly & Chaiken, 1993, 1998). For ex-
ample, theories of message–based persuasion have traditionally as-
sumed a cognitive learning process that follows from exposure to
persuasive communications. Affective or emotional processes are inher-
ent in several theories of attitude formation, including Zajonc’s (1980,
1984) proposition that “preferences” (i.e., evaluations) are based pri-
marily on affective responses, unmediated by thinking. The idea that at-
titudes derive from behavioral responses has appeared in varying
forms, including dissonance theory (Festinger, 1957) and
self–perception theory (Bem, 1972).
In describing the manner in which attitudes are expressed, this revised
tripartite, or neotripartite, analysis also points to cognition, affect, and be-
havior, but as three types of evaluative responding that attitude objects
elicit. The cognitive aspect of attitudes consists of associations that peo-
ple establish between an attitude object and various attributes that they
ascribe to it (Fishbein & Ajzen, 1975). The affective aspect of attitudes
consists of feelings and emotions and the as yet only partially mapped
physiological responses that may accompany affective experience
(Schimmack & Crites, 2005). The behavioral aspect of attitudinal re-
sponding refers to overt actions toward the attitude object as well as to
intentions to act. Cognitions, affects, and behaviors all express positive
or negative evaluation of more or less extremity (and sometimes they are
neutral in their evaluative implications).
592 EAGLY AND CHAIKEN
Despite the insights that have followed from thinking about cognitive,
affective, and behavioral antecedents and consequences of attitudes, the
idea of three components has often been overstated. One concern is that
the three components have frequently failed to appear as neatly separa-
ble in straightforward factor analytic tests (see Eagly & Chaiken, 1993).
Regardless of their empirical separability, there is no necessity that atti-
tudes include all three aspects—cognition, affect, and behavior—either
at the point of their formation or at the point of attitudinal responding.
Attitudes can be formed or expressed primarily or exclusively on the ba-
sis of any one of the three types of processes or some mix of these pro-
cesses. The formation of attitudes through affective, cognitive, or
behavioral processes establishes associations that are linked to the atti-
tude object and can become part of the mental residue that is attitude.
These associations can reflect one or a mixture of the affective, cognitive,
and behavioral precursors of attitude.
Many psychologists have argued that affect, understood as feelings
and emotions, surely is a necessary component of attitudes. Some of
these psychologists have merely equated evaluative emotions and feel-
ings with abstract evaluation (a view that we do not endorse), but others
think that emotions and feelings are truly the core of attitudes. However,
contrary to the idea that affect is necessarily primary to attitudes (e.g.,
Zajonc, 1984), research has shown that attitudes may be based mainly on
cognitions or on affects (see Chaiken, Pomerantz, & Giner–Sorolla,
1995). Once the evaluative extremity of the cognitive and affective con-
stituents of attitudes is controlled, affective constituents of attitudes ap-
pear to be more accessible in memory for attitudes that are primarily
affectively based, and cognitive constituents for attitudes that are pri-
marily cognitively based (Giner–Sorolla, 2004). Given such findings, af-
fect may not be a more essential component of attitudes than cognitions
or behaviors. Affect may well be special, but this matter is an empirical
and theoretical issue, not a definitional one. In summary, the
neotripartite cognitive–affective–behavioral analysis is best regarded as
providing a convenient terminology for referring to differing aspects of
the processes that are involved in forming and expressing attitudes.
Such an analysis favors metaphoric representations of attitudes’ inner
tendency as potentially multifaceted and not merely taking the form of a
unitary abstract evaluation.
tions that are reported by the person who holds the attitude. The person
who self–reports an attitude is aware of his or her attitude or at least
aware of the expression of the attitude that is elicited by the measuring
instrument. Until recent years, the predominant view in research, al-
though not generally stated, was that attitudes are explicit in the sense
that people are largely aware of their own evaluative tendencies. In con-
trast, implicit attitudes are those that people do not consciously recog-
nize (e.g., Greenwald & Banaji, 1995). Although earlier theorizing was
not devoid of acknowledgment that people can be unaware of their atti-
tudes, this recognition has come to the forefront of theoretical and em-
pirical efforts to understand attitudes. This direction represents an
important step beyond the strands of theorizing about implicit attitudes
that were embedded in some earlier perspectives. For example, in addi-
tion to Doob’s (1947) introduction of the idea of implicit anticipatory
evaluative responses, Zajonc (1980, 1984) contributed seminal ideas
about evaluative preferences without conscious inferences, and the un-
obtrusive measures movement advocated assessing attitudes without
people being aware that their attitudes are under scrutiny (Webb,
Campbell, Schwartz, & Sechrest, 1966).
There is general agreement among contemporary attitude researchers
that, even when a person does not have conscious access to an attitude, it
may be automatically activated by the attitude object or cues associated
with the object (e.g., Bargh, Chaiken, Govender, & Pratto, 1992). Atti-
tudes that are implicit in this sense can direct responding, perhaps
mainly spontaneous behaviors, as some researchers have argued (e.g.,
Dovidio, Brigham, Johnson, & Gaertner, 1996). In contrast, explicit atti-
tudes, to which one has conscious access, are presumed to be activated in
a more deliberative manner that requires cognitive effort. Such attitudes
may better predict behaviors that are under volitional control (Ajzen &
Fishbein, 2005). These differing implications of implicit and explicit atti-
tudes for spontaneous and volitional behaviors illustrate the potential
utility of studying implicit attitudes.
One manifestation of this distinction is Wilson, Lindsey, and School-
er’s (2000) conception of dual attitudes, by which people may have an
implicit attitude and an explicit attitude toward the same attitude object.
Wilson and his colleagues assumed that new information often changes
an existing attitude, creating a new explicit attitude. Yet, the prior atti-
tude may continue to be present, but often in implicit form. This ap-
proach acknowledges the constructionist point that attitudinal
expressions are often unstable. By adding the principle that an “old” at-
titude may endure in implicit form, this theory also takes account of the
common tendency for newly changed attitudes to erode and revert to a
value more typical of the average of past expressions of the attitude.
594 EAGLY AND CHAIKEN
havioral responding. In this sense, the inner tendency that is attitude may
be saturated with associations involving cognitions, affects, or behaviors,
but not necessarily with all three types of associations. Cognitive associa-
tions, or propositional knowledge, may be present (e.g., illegal immi-
grants are trying to support their impoverished families) along with
affective associations (e.g., fear of immigrants) and memories of
behaviors (e.g., signing of an anti–immigrant petition).
These mental associations may have regularities that lead psycholo-
gists to ascribe various structural properties to them. We have termed
some of these properties intra–attitudinal structure (Eagly & Chaiken,
1993, 1998). For example, mental associations may be more or less
evaluatively inconsistent with one another (i.e., ambivalent). Although
individuals often do have an abstract overall evaluation of many atti-
tude objects, perhaps in the form of an easily retrieved evaluation of, for
example, the war in Iraq, our neotripartite metaphor would also endow
this attitude with many more specific mental associations representing,
perhaps, knowledge of this war, prior emotional reactions to it, and
prior behaviors and behavioral intentions in relation to it. In addition,
because people form attitudes toward many different entities that them-
selves are interrelated, there may also be a larger structure whereby atti-
tude objects are connected to other attitude objects. For example, the war
in Iraq may be associated in many people’s minds with George W. Bush
and Dick Cheney. We have termed these more global structures that en-
compass more than one attitude inter–attitudinal structure. Many impor-
tant properties derive from inter–attitudinal structure (e.g., ideologies
formed by linked attitudes) as well as from intra–attitudinal structure
(e.g., ambivalence, evaluative–cognitive consistency).
Consistent with the neotripartite analysis of attitudes’ antecedents,
intra–attitudinal and inter–attitudinal structure reflect differing ways
that attitudes have been formed. As this model suggests, people can
form attitudes experientially based on direct or indirect cognitive, affec-
tive, or behavioral responding to the attitude object. This intra–attitudi-
nal mode of attitude formation entails storing the information produced
by one’s responses as associations between the attitude object and these
responses. As evaluative meaning is abstracted from these associations,
an overall abstract attitude may be formed as a generalization from these
more elementary associations. Alternatively, one can form an attitude in
a top–down manner by forging linkages between the attitude object and
other attitude objects. These links are stored, along with the target atti-
tude itself. This mode of attitude formation entails an inference by which
a new attitude is deduced from an attitude that has already been formed,
often a more abstract or general attitude (Eagly & Chaiken, 1995). For ex-
ample, in one demonstration of such a process, participants deduced
AN INCLUSIVE DEFINITION OF ATTITUDE 597
this article, the generality and precision of our definition are congenial to
the various ways of thinking about attitudes’ inner tendency that theo-
rists have proposed. Moreover, this mental residue of experience with
an attitude object may take any of a variety of simple or more complex
forms because it can include a wide range of cognitive, affective, and be-
havioral associations. The challenge for attitude theorists is to propose
models of attitude that map these forms in ways that further the
understanding of attitudinal phenomena.
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