Performance Management Trends
Performance Management Trends
MGMT 406
Vivienne Talbert
26 January 2020
In a field as dynamic and fast-changing as human resource management, the new year is seeing
human resource teams trying new approaches that include recent scientific insights, productivity
research and technology developments. The traditional annual review is on its way out at more and
more organizations, with increasing focus on continuous performance appraisal and management.
Organizations are refining the metrics they track and the amount and types of team member feedback
they include in their processes. Managers are expected to coach team members to help them realize
their potential. More organizations are looking to separate goals setting and evaluations from
compensation discussions. And jobs, schedules and training are getting more personalized. While
human resource professionals have been reading about some of these trends for a couple of years,
actual rollouts have mostly been limited to a few large organizations. Below are four major
Coaching
Team members come into a new job with a set of talents and competencies but how well they
adapt and improve depends a lot on how and how well, they are coached. Along with changes
in how performance reviews are conducted, coaching helps to focus discussions on what is
Job Personalization
Personalization is moving out of the realm of business-to-consumer commerce and into almost
every arena of human activity. This trend means empowering team members to find the best
Most human resource professionals know that employees’ mental health is just as important as
their physical health. When team members aren’t getting what they need, their work suffers.
Research by the British government found that the number of people who left their job due to
mental health was 50% higher than the number who left for physical health reasons. It is
dealing with emotional stress and more serious mental health issues are comfortable discussing
any difficulties they are experiencing with work. Organizations can help by creating a framework
for discussion and finding assistance, when appropriate. One of the main things that negatively
impacts team member mental health? Feelings of isolation and loneliness in the workplace.
Regular check-ins with both onsite and remote team members in person or via a phone call,
team celebrations and company-supported social activities are all low-cost ways to keep