Veritas NetBackup™

Emergency Engineering
Binary Guide

Release 8.2 and 8.2.x

Document Version 1
Veritas NetBackup™ Emergency Engineering Binary
Guide
Last updated: 2019-06-28

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 Contents

Chapter 1 NetBackup release content listings ............................... 5

About NetBackup release content listings ............................................ 5

About the NetBackup "known issues" documentation conventions
............................................................................................. 6

Chapter 2 EEBs and other known issues resolved in

NetBackup 8.2 ............................................................... 7
Previous EEBs now resolved in NetBackup 8.2 .................................... 7
Other known issues resolved in NetBackup 8.2 .................................. 25

Appendix A About SORT for NetBackup Users ............................... 35

About Veritas Services and Operations Readiness Tools ...................... 35
Recommended SORT procedures for new installations ........................ 36
Recommended SORT procedures for upgrades .................................. 40
 Chapter 1
NetBackup release
content listings
This chapter includes the following topics:

■ About NetBackup release content listings

■ About the NetBackup "known issues" documentation conventions

About NetBackup release content listings

Each release of NetBackup incorporates fixes to several known issues that affected
previous versions of NetBackup. Some of these fixes are associated with the
customer-specific issues that have been documented in the form of customer cases.
Several of the customer-related fixes that are incorporated into each release are
also made available as emergency engineering binaries (EEBs).
The NetBackup Emergency Engineering Binary Guide contains the following
information:
■ Tables that list the EEBs that were incorporated into NetBackup releases
■ Release content listings of some of the known issues that were fixed in
NetBackup releases
The NetBackup Emergency Engineering Binary Guide is published for each major
release and minor (single-dot) release. The guide is then periodically updated to
include the EEB and release content listings for subsequent double-dot and triple-dot
releases.
Much of the information that is found in the NetBackup Emergency Engineering
Binary Guide can also be found on the Veritas Services and Operations Readiness
Tools (SORT) website using the NetBackup Hot Fix and EEB Release Auditor
widget.
 NetBackup release content listings 6
About the NetBackup "known issues" documentation conventions

See “About Veritas Services and Operations Readiness Tools” on page 35.

Note: If you do not see information about an EEB or a fixed issue that you expected
to see in the NetBackup Emergency Engineering Binary Guide or in SORT, contact
Veritas Support.

About the NetBackup "known issues"

documentation conventions
The following items describe the conventions used in the NetBackup known issues
listings:
■ Etrack Incident
Notes the Etrack number that targets a release
■ Associated Primary Etrack
An additional Etrack number that exists in the incident hierarchy
■ Associated Service Request Etrack
The Etrack that is associated with the customer support service request
■ Description
Describes a particular issue that has been fixed in a release, as well as additional
notes and workarounds (if available).
Workarounds can be used instead of applying the patch, however, Veritas
recommends the best practice of operating at the latest available NetBackup
release level.
■ **Description or **Etrack number
Describes a critical issue or an issue that can lead to a potential data loss that
has been fixed in this release
Please read these issue descriptions carefully. In some cases, a Tech Alert link
is provided.
 Chapter 2
EEBs and other known
issues resolved in
NetBackup 8.2
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 8.2

■ Other known issues resolved in NetBackup 8.2

Previous EEBs now resolved in NetBackup 8.2

Table 2-1contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 8.2 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website.
https://sort.veritas.com/netbackup

Table 2-1 Previous EEBs now resolved in NetBackup 8.2

Etrack Number EEB Description

3900445 This EEB fixes status 13 issues.

3906379 MediaId for duplication jobs is blank in OpsCenter reports.

3908159 NDMP accelerator-enabled backups fail with status 114.

 EEBs and other known issues resolved in NetBackup 8.2 8
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3910495 Cannot expire tapes due to dependent images. Eight backupids (imagekeys) of VMWare
with Application State Capture (ASC) are in a state preventing their expiration and
consequently scratching the mediaID containing them.

3911826 File restores to /tmp alter the permissions of /tmp.

3916661 This EEB fixes status 13 issues.

3917141 Backup jobs intermittently fail due to an access violation. The dbbackex.exe process is
terminated by the operating system.

3920965 This EEB contains fixes for status code 1, 13, 83, 84, and 114 issues.

3921520 MediaId for SLP duplication jobs is blank in OpsCenter reports.

3925261, version 1 Media ID column is blank when OpsCenter reports are created for Duplication Job'.

3928006 Accelerator-enabled NDMP backups fail with either status code 114 ("unimplemented error
code") or 13 ("file read failed"). Backups work again after the track logs are cleared.

3930551 MediaId for Manual duplication jobs is blank in OpsCenter reports.

3930826 NetBackup Policy Execution Manager (nbpem) is not submitting backup jobs.

3930942 NetBackup Policy Manager (nbpem) fails to process Scheduled and Manual Backups.

3932490 The Successful Job Count report is showing too much data.

3932814 This EEB contains fixes for status 13 issues.

3935219, version 24, After upgrading to NetBackup 8.1, data conversion of a large MSDP pool suffers performance
23, 22, 21, 20, 19, 18, issues.
17

3936957, version 1 Virtual machines are getting multiple client IDs.

3937217 This EEB resolves NetBackup core dump issues.

3938652 AIR backup images header file (entries in DBM DB space) and files file (.f files) are retained
at source master server even after expiration of source copy.

3938993 DFSR backup takes more than 3 days to complete.

3939865 VxMS mapping fails for the disk which has the conflicting signatures of MBR + LVM.

3940181, version 4, 3, Snapshot Client fails with '4207 Could not fetch snapshot metadata or state files'.
2, 1
 EEBs and other known issues resolved in NetBackup 8.2 9
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3940466 NetBackup Policy Manager (nbpem) process hangs.

3940480 SLP backup images expires silently if original image is already marked as expired; unexpected
result of running 'nbstlutil cancel'.

3940991 Hadoop restore does not recover ACLs of directories from backup.

3941426 VMware backups hang for Linux VM's with LVM+MBR signatures on disk.

3941653 ndmpagent fails with unknown status 13 issues.

3941792 Japanese messages in Activity Monitor are unreadable in NetBackup 8.0 on Solaris.

3941845 Upgrade from 8.1 to 8.1.1 failing due to NULL characters in ACTL_USER_Details tab.

3942191, version 25, Appliance 8.1 upgrade caused the MSDP storage to reach the upper limit on AIR-configured
23, 22, 21, 20, 19, 18, target machines.
17, 16

3942306 DFSR backup takes more that tdays to complete.

3942369 bprd daemon schedules nbdeployutil for incremental report at variable times instead of exactly
at midnight for the given day. This causes report to be missing for some expected days.

3942845 Multiple IDs Created in OpsCenter

3942880 nbcssc experiences intermittent segment faults and core dumps on a CloudCatalyst appliance.

3943191 A one-time script was created to allow master server upgrade to 8.1.1.

3943413 Unable to upgrade Opscenter 8.1 on passive node in VCS cluster.

3944023 This EEB addresses PostgreSQL requirements.

3944088 Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and
reporting of capacity license information, and anonymized nbdeployutil output reports. -
Gathering obfuscated capacity usage information for telemetry.

3944090 Changes in nbdeployutil: 1. Overlap detection, accurate reporting, incremental gathering and
reporting of capacity license information, and anonymized nbdeployutil output reports. 2.
Gathering obfuscated capacity usage information for telemetry.

3944091 Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and
reporting of capacity license information, and anonymized nbdeployutil output reports. -
Gathering obfuscated capacity usage information for telemetry.
 EEBs and other known issues resolved in NetBackup 8.2 10
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3944092 Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and
reporting of capacity license information, and anonymized nbdeployutil output reports. -
Gathering obfuscated capacity usage information for telemetry.

3944093 Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and
reporting of capacity license information, and anonymized nbdeployutil output reports. -
Gathering obfuscated capacity usage information for telemetry.

3944463 Default restore priority is not honoured for FT restore using tape.

3944872 OpsCenter Images Data Collection fails for one master server after 8.1.1 upgrade.

3944963 Job Finalized Alert Policies that are based on Policy Views do not generate alerts.

3945221 Intermittent bpjava-msvc core dumps on Linux Master running 8.0

3945608 Media Server Unreachable alert is generated and cleared every few minutes when we are
not seeing any problems with that machine.

3945625 The EEB contains compaction-related enhancement.

3945938 OpsCenter viewbuilder TSV or CSV file type imports only reports on one client when there
are 2 or more entries for the clientOpsCenter

3946067 MediaId for SLP duplication jobs is blank in OpsCenter reports.

3946754 nbtar does not abort on fifo reader failure like tar.

3946974 Backing up Fifo Files produces 'short read' log message in bpbkar at verbose 0 causing delay
in backup and logs filling up drive.

3947282 Tape Drive Utilization report is not accurately showing data about drive usage

3947390 Update the chunk size to 64 MB to address the slow performance issue for IBM Cloud Object
Storage.

3947431 NetBackup 8.1.1 Windows VCS installation (setup.exe) crashes at the Add Server screen
with error 'Fault Module Name: libnbbase.dll_unloaded'

3947455 The EEB contains code to provide support for EDB installed with ORACLE compatibility
mode.

3947476 FT (SAN client) restore job fails with status code 83 if the backup image was backed up with
buffer size 52428.

3948083 OpsCenter web GUI logs out of the web interface when accessing Settings Configuration
HostAlias.
 EEBs and other known issues resolved in NetBackup 8.2 11
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3948265 Tape Drive Utilization report is not accurately showing data about drive usage

3948294 bpbkar crashes in libxm, in some cases, caused by memory corruption.

3948493 The storage server space stats are not properly displayed for CloudCatalyst. Only RedHat
Linux supported.

3948539 Page numbers of reports exported in pdf format show one less page than actually exists

3949523 Attempts to restore from VM imported image, it fails with status 2817,

3949732, version 1 Backing up FIFO files causes delay in the backup and produces logs that fill up the drive.

3949983 Users are logged out of the OpsCenter UI when attempting to export reports after clicking
the Edit button.

3950338 Customers can encounter bpbkar crashes in libxm in some cases, caused by memory
corruption.

3950392 Unable to query the sqlite white list cache for host validation during secure communication.
getting error 'database is locked' in logs

3951673 OpsCenter sporadically hangs, unable to log into UI but database appears to be processing

3951842 AUTO_UPDATE_ROBOT (automatically injecting tapes when they are put into the MAP and
the MAP door is closed) doesn't work on Quantum i6000 robots.

3952598 NetBackup master has a 1 job per second limit. This EEB is created to change the 1 job per
second per master limit to 1 job per second per client. Also fixes the memory leak caused
by this code change.

3952829 Nbdeployutil report shows inaccurate capacity numbers for some clients.

3952861 Exchange GRT restore fails Status 5 - EWS extended error: Autodiscover blocked a potentially
insecure redirection.

3952954 nbdeployutil scheduled at variable times by bprd daemon causes the reports to be missing
for some expected days.

3953497 VCS monitor script shows intermittent problems with monitoring 'bprd'.

3953554 Performing differential backup with 'Use Change Journal' for Japanese name directory can
result in data loss.

3953626 NetBackup cannot restore Exchange mail into a mailbox whose user account is in a child
domain managed by a different domain controller from the parent domain.

3953753 FTMS of NetBackup 8.1 crashes RHEL 7.5 machines.

 EEBs and other known issues resolved in NetBackup 8.2 12
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3953946 Adding 'Job Finalised' alert takes more than 30 minutes to complete since upgrading
OpsCenter to 8.1.1 from 8.0.

3954069 nbmysql agent does not function when mysql is bound to any other IP address apart from
127.0.0.1.

3954126 Users are logged out of the OpsCenter UI when attempting to add a filter during restore
operations.

3954670 Not able to upgrade Opscenter 8.1.1 in a single-node VCS cluster.

3954810 Accelerator enabled NDMP Full backups (backups after the first full) are missing data.

3954852 MS-SQL-Server or Teradata policies using unpathed filenames in the backup selection fail
with 5449: The script is not approved for execution.

3955212 nbdeployutil creates large files in /tmp on master which may fill up file system

3955272 NetBackup nbpem and nbjm crash due to a rare race condition.

3955400, version 1 EEB bundle: 1. tar/nbtar does not exit after a cancelled FIFO restore 2. nbtar does not
acknowledge the fact that the reader disconnected from the pipe and continues to read the
backup image 3. 7.7.3 nbtar restore performance is poor compared to old tar

3955444 Clients Not Backed Up report shows incorrect results

3955527 Unable to choose a media server to perform a restore even though multiple media servers
are allowed to perform the restore.

3955555 OpsCenter viewbuilder TSV or CSV file type imports only reports on one client when there
are 2 or more entries for the clientOpsCenter

3955565 SLP backup images expired silently; unexpected result of running ' nbstlutil cancel '

3955627 Postgres Enhancements.

3955665 Flood of disk volume updates due to huge number of backup jobs completing at the same
time, causes Disk Service Manager (DSM) to block.

3955860 GUI reports database system error (220) Configuration is not defined in EMM.

3956103, version 11, 9, The EEB bundle contains fixes for MSDP issues on NetBackup 8.1.2
8, 7, 6, 5, 4, 3, 2

3956168 NetBackup uses third-party library Jackson FasterXML library 2.8.7 which was reported with
CVE-2017-7525, CVE-2017-17485, and CVE-2018-5968.

3956291 System State restore from a User Backup schedule image can fail with Status 130.
 EEBs and other known issues resolved in NetBackup 8.2 13
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3956359 nbdeployutil fails with Expected IMAGE record not found in NBFEDS_Data.out

3956754 The cache eviction takes a long time. Also the delete request prevents the upload request.

3956937 Opscenter Apache Struts Vulnerability CVE-2018-11776

3956947 Opscenter Apache Struts Vulnerability CVE-2018-11776

3956949 Opscenter Apache Struts Vulnerability CVE-2018-11776

3956989 Opscenter Apache Struts Vulnerability CVE-2018-11776

3957010 Many jobs fail with status 2106 or status 47 when nbemm is unable to accept connections
in a timely fashion due to vnet_proxy_socket_swap failures on a remote m media server.

3957062 bpjava-mvsc.exe is crashing when attempting to login to Java Admin Console

3957119 nbrmms crashes during AIR import.

3957142 Unable to remove the old replication target.

3957206 Virtual disks are not closed during backup, causing backup hangs and snapshot consolidation
failures.

3957515 This EEB adds support for following: XFS filesystem, LVM, and Linux 4.x kernel. The following
changes are consolidated in this EEB: 1. HP 3PAR device identification. 2. ISCSI login
changes.

3957807, version 3, 2 Enhanced the NetBackup Synthetic capability to create duplicate copy of a Full/User Backup
type backup image.

3957882 Information does not get populated from OpsCenter View Builder.

3957949 nbwmc stops with IllegalArgumentException, Request header is too large - no backups run.

3957954 This EEB provides support for Oracle 18c on NetBackup 8.1.1.

3958304 The EEB contains code to provide support for EDB installed with ORACLE compatibility
mode.

3958368 SharePoint GRT browse of VMware backup image fails when a database name contains
non-ASCII characters.

3958410 The cache eviction takes a long time. Also the delete request prevents the upload request.

3958437 Backups and dups to CloudCatalyst are not progressing. The cache eviction takes a long
time. Also the delete request prevents the upload request.
 EEBs and other known issues resolved in NetBackup 8.2 14
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3958573 Netbackup nbpem crashes due to a race condition.

3958608, version 3, 1 VMware snapshot are not deleted from the vCenter.

3958640 nbdeployutil consumes huge memory in case of large gather data, which might lead to crash.

3958704 ndmpagent fails with unknown status 13.

3958766 Opscenter Analytics Safety And Security Struts Vulnerability Detected - Need to Upgrade
Apache Struts to versions 2.3.35, 2.5.17, or higher.

3958841 Users are logged out of the OpsCenter UI.

3958911 An error occurs when adding VM credentials due to a compatibility issue between NetBackup
8.1 and vCloud Center 9.1.

3958927 NetBackup Policy Execution Manager (nbpem) does not schedule jobs.

3959035 nbrepo fails with authorization failed.

3959197 Jobs are not starting after activating manual policies.

3959237 VCS monitor script shows intermittent problems with monitoring 'bprd'.

3959282 BMR prepare to restore/discovery fails for Solaris 11.x client/BMR Boot Server.

3959505 The NBCheck has problems reading the registry in localized systems, hence affecting certain
tests run by NBCheck. The EEB includes the necessary Win32::WinError package in nbcheck
consumed into the Veritas NetBackup Server.msi file to fix this issue.

3959578 nbsl experiences core dumps when users click Device Monitor from the Java console.

3959608 1. nbtar restore performance is poor compared to old tar. 2. nbtar does not acknowledge the
fact that the reader disconnected from the pipe and continues to read the backup image.

3959764 Email notification issue occurs after server upgrade to 8.1.

3959778 VMware restore fails for SAN transport mode.

3959811 VMware snapshot files from preceding backup left in fi_cntl directory after accelerator backup.

3959836 Image cleanup exits with status 0 but fails to delete images for VMware hosts whose display
names begin with a period character.

3960028 nbsl experiences core dumps when a user clicks Device Monitor from Java console on any
Java client.
 EEBs and other known issues resolved in NetBackup 8.2 15
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3960135 NetBackup puts an excessive load on the vCenter server during discovery jobs of VMware
Intelligent Policies.

3960303 Remove source domain .f files after AIR operations when no longer necessary. Remove
unneeded image records so that re-replication operations can succeed.

3960305 bpbkar lstat error EPERM (Operation not permitted) should be ignored for filesystem which
is in exclude list

3960526 bpfis.c#cross_mntpts() does not assume multi-byte encoded characters in incoming path.

3960926 Page numbers of reports exported in pdf format show one less page than actually exists

3961174 nbwmc takes a long time to start, and most web service requests fail thereafter. Catalina log
will show NoUniqueBeanDefinitionException: expected single matching bean but found 2:
cVFAuditDAO,CVFAuditDAO

3961246 nbdeployutil creates large files in /tmp on master which may fill up file system.

3961406 The error message 'database system error (220) Configuration is not defined in EMM' appears
in the Activity Monitor when the SAN Client SAN Client usage preferences for SAN client
dialog is closed, with or without any change.

3961700 Error message 'database system error (220) Configuration is not defined in EMM' in activity
monitor when the SAN Client SAN Client usage preferences for SAN client dialog is closed.

3961770 Hadoop client backup fails with status code 6617.

3961827 While performing accelerator-enabled NDMP backups, ndmpagent fails with unknown status
13 errors.

3961892 nbdeployutil capacity report shows over-estimation.

3962067 NBDEPLOYUTIL not showing correct results

3962226 OpsCenter 'Virtual Client Summary' report fails to generate data.

3962701 NDMP self-restore against any one out of 2 specific folders failed with error code 2813.

3962748 Accelerator enabled NDMP Full backups (backups after the first full) are missing data.

3962776 CloudCatalyst jobs hang when vxesp crashes.

3963069 NetBackup Java Console fails to login with Status 529

3963073 bppllist execution may cause core dump.

 EEBs and other known issues resolved in NetBackup 8.2 16
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3963312 VxUpdate cannot deploy 8.1.2 Windows client packages if the services on the client are
running as a custom user.

3963334 Accelerator enabled NDMP Full backups (backups after the first full) are missing data.

3963388 Cannot add kernel drivers to RHEL 7.3 SRT

3963412 The modified time for DR files appears to be changed in the Java GUI after a backup of the
file setting it to the backup time of the files. This change shows last modified time of the file.
Does ot impact Windows.

3963427, version 4, 3, VMware backups hang occasionally when using Single File Restore.
2, 1

3963655 BMRD causes 100% CPU load

3963662 MS SQL server restore fails with Restore error (2850)

3963826 nbwmc stopping with IllegalArgumentException, Request header is too large - no backups
run.

3963837, version 2, 1 This is a bundle of the following two issues: 1. nbdeployutil consumes huge memory in case
of large gather data, which might lead to crash. 2. nbrepo fails with authorization failed.

3963956 NetBackup 8.1.1 Windows client/Server install removes C:\Windows\SysWOW64\oncrpc.dll

3964093 Issue with optimize backup for NTFS dedup files. For NTFS dedup files having longer path,
FindFirstFile() function returns incorrect file attributes.

3964118 Unable to create Job Finalized alerts

3964142 Nbdeployutil report fails with "Can't use an undefined value as an ARRAY" reference at
PERL2EXE_STORAGE/Licensing.pm

3964148 Cannot add kernel drivers to RHEL 7.3 SRT

3964219 This release corrects a status that is returned when unlocking a VM to be based on the final
status after retries have been attempted rather than the status of the first attempt.

3964376 OpsCenter Capacity License report fails, cannot load tmp module attribute.

3964424 Performing differential backup with 'Use Change Journal' for Japanese name directory can
result in data loss.

3964475 Image fragments do not get expired in OpsCenter causing purge to not remove images from
database.

3964655 Tapes in I/E station(MAP) are not automatically imported into the library/partition.
 EEBs and other known issues resolved in NetBackup 8.2 17
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3964716 Unable to see older images after the upgrade of the master server to NB 8.1.2.

3964855 BMR recovery is failing in case of DDR scenario.

3965078 DFSR backups take a long time because the backup did not handle DFSR reparse points
correctly.

3965089 This EEB upgrades Apache Tomcat to version 8.5.34.

3965261 Nbdeployutil report fails with, Can't use an undefined value as an ARRAY reference at
PERL2EXE_STORAGE/Licensing.pm

3965460, version 1 The nbdeployutil capacity report contains discrepancies.

3965490 Python drives are dropped intermittently from clients as a result of resets on the SAN.

3965578 System State restore from a User Backup schedule image can fail with Status 130.

3965612 Push Reinstall fails with Exit Status 130 : System Error Occurred when trying to get the hostID
cert

3965626 Solaris Global Zone Client update fails when using deployment policy

3965636 Attempt to restore from VM imported image fails with status 2817,

3965719, version 3, 2, VMware backup gives status 11 with no other error logged. Bpbkar logs shows 'UTF- 8 string
1 length exceeds destination buffer capacity'.

3965722 Remove source domain .f files after AIR operations when no longer necessary. Remove
unneeded image records so that re-replication operations can succeed.

3965862 VMware snapshot files from preceding backup left in fi_cntl directory after accelerator backup.

3965917 nbwmc stopping with IllegalArgumentException, Request header is too large - no backups
run.

3966194 Attempt to restore from VM imported image fails with status 2817

3966215 VCS monitor script shows intermittent problems with monitoring 'bprd'.

3966219 Solaris Global Zone Client update fails when using deployment policy

3966246 Not all VMs are being displayed in the web UI as they are not getting populated into the
database due to a ClassCastException.

3966310 bpplclients CLI experiences core dumps.

3966324 Master server writes 20GB per day to nbpem logs (99% same message, 1000 per second).
 EEBs and other known issues resolved in NetBackup 8.2 18
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3966404 Many jobs fail with status 2106 or status 47 when nbemm is unable to accept connections
in a timely fashion due to vnet_proxy_socket_swap failures on a remote m media server.

3966439 MS-SQL-Server or Teradata policies using unpathed filenames in the backup selection fail
with 5449: The script is not approved for execution.

3966511 After successful registration of the WebPlugin, while trying to add the master server on Plugin,
users receive a HTTP Transport Error.

3966527 NetBackup 8.1.2 media servers in app_cluster configurations fail to update the active node
during failover.

3966586 Unable to login to NetBackup Java Console from AD user. The login fails with status 517.

3966630 vCenter plugin registration with vCenter 6.7 update1 fails to proceed showing 'multiple points'
pop-up.

3966663 NetBackup web services appear to become unresponsive causing jobs to stop being submitted
when nbdelployutil is run.

3966668 NDMP accelerator backup with unavailable backup selection path may produce corrupt
backup from which restore/verify cannot be done.

3966814 Client upgrade fails with 'A supporting command failed (7226)' error.

3966961 Tomcat and nbwebsvc certificates are not automatically renewed on a Japanese system.

3967158 nbstserv can crash and dump core due to interactions with external events such as nbstlutil
command requests.

3967160 Client backup report in Java GUI shows incorrect retention level in case image has multiple
copies and current primary copy gets expired.

3967233, version 1 Discrepancies in Smart Meter usage reports show usage numbers higher than they should
be.

3967272 NBSL experiences core dumps immediately after the upgrade to NB 8.1.2.

3967379, version 1 This EEB contains fixes for multiple isses related to nbpem

3967419 VxUpdate deployment failure for Linux Clients.

3967464 NetBackup 8.1.1 Windows client/Server install removes C:\Windows\SysWOW64\oncrpc.dll

3967488 Problem doing bulk Linux client installation with native installer when using answer file with
CLIENT_NAME=XLOCALHOSTX
 EEBs and other known issues resolved in NetBackup 8.2 19
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3967530 Image size returned from catalog/images API call displays incorrect size with images larger
than approximately 2 TB.

3967584 Tomcat and nbwebsvc certificates are not automatically renewed on a Japanese system.

3967604 OpsCenter 8.1.2 - adding or editing Job Finalised Alert Policy takes a long time to complete,
or fails with 'Tree Table data fetch failed' error after upgrading from 8.1.1.

3967620 Tomcat and nbwebsvc certificates are not automatically renewed on a Japanese system.

3967638 Tomcat and nbwebsvc certificates are not automatically renewed on a Japanese system.

3967822 The NetBackup 8.1.1 PBX service stops intermittently and may generate a core dump.

3967906 NBDEPLOYUTIL does not show the correct results.

3967955 VMware Backups failing with Status 6/23 using HotAdd when VM consists of multiple disks

3968038 This EEB resolves issues with rollforward on Alt client restore using DB2.

3968048 Performance issue occurs with the bpbackup command if the -f option uses a very long list
of file entries.

3968207 When using VxUpdate to select multiple clients in a policy to upgrade, it only selects a single
client.

3968215 1. bpbkar causes a 30 second delay when it encounter a corrupt file. 2. For NTFS dedup
files having longer path, FindFirstFile() function returns incorrect file attributes. 3. Logging
issue at lower verbose.

3968439 The EEB bundle removes the check for drpkg extention from the nbdrpkg check utility.

3968475 NBEMM core dump was generated on master server

3968528 Unable to backup files with non-English characters in filename or file path using bpbackup
command.

3968566 VMware backups fail with Status 6/23 using HotAdd when VM consists of multiple disks.

3968608 UNIX differential backup picks up files already backed up by previous full/differential backup.
The issue comes for the multiplexed backups only.

3968706 vCenter plugin registration with vCenter 6.7 update1 fails to proceed showing 'multiple points'
pop-up.

3968707 vCenter plugin registration with vCenter 6.7 update fails to proceed showing 'multiple points'
pop-up.
 EEBs and other known issues resolved in NetBackup 8.2 20
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3968712 The root / partition is getting full due to the /usr/open/pdde/vpfs/catalog directory growing.

3968852 NDMP Restore fails with Status 91 - ndmpagent reports V-134-57 NDMP restore failed from
path UNKNOWN

3968891 Unable to send mail notification from OpsCenter to Office 365.

3968925 NDMP Restore fails with Status 91 - ndmpagent reports V-134-57 NDMP restore failed from
path UNKNOWN

3968926 NDMP Restore fails with Status 91 - ndmpagent reports V-134-57 NDMP restore failed from
path UNKNOWN

3968968 nbtar immediately aborts a restore if writing to a named pipe (fifo) and the program reading
the pipe fails or exits. This behavior is enabled by creating the touch file
/usr/openv/netbackup/RESTORE_FIFO_ABORT.

3968984 Backup of AzureStack VMs with Managed Disks exits successfully even though VHD data
in the storage account is not protected.

3969009 Backup job starts command nbhostdbcmd -update on the VCS client, causing load issues.

3969048 Provide special retention behavior.

3969108 bpbkar log does not report non-English characters in file name or path.

3969148 NetBackup cannot restore Exchange mail into a mailbox whose user account is in a child
domain managed by a different domain controller from the parent domain.

3969199 P2V ISO validation fails with Error code 0

3969268 vnetd experiences a core dump issue on the master server.

3969277 Python drives are dropped intermittently from clients as a result of resets on the SAN

3969341 Catalog backups are slow on Flex master on 8.1.2 Catalog backup on 8.1.2 with VxFS file
system.

3969418 SLP report shows copy completion time as blank.

3969579 Incorrect retention level is displayed in OpsCenter reports when an image has multiple copies
and the current primary copy gets expired.

3969621 Flood of disk volume updates due to huge number of backup jobs completing at the same
time, causes Disk Service Manager (DSM) to block.

3969682 OpsCenter upgrade to 8.1.2 fails on the license screen (running on W2012 VCS cluster).
 EEBs and other known issues resolved in NetBackup 8.2 21
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3969788 Security scanner generates a warning at location /usr/openv/java/sdk/jre/lib even after

nbcomponentupdate updates JRE.

3970250 Backups sent to CloudCatalyst are not progressing or finishing. The cache eviction takes a
long time, and the delete request prevents the upload request.

3970262 Duplication of Exchange GRT image causes a bpdbm crash. For standalone Exchange, the
duplication fails with failure to connect to client.

3970278, version 3 Deduplication report does not distinguish compression rates from deduplication rates.

3970305 Bpfis process remains after Exchange GRT backup.

3970366 The Bare Metal Restore discovery or restore process is failing with error 'Error: The following
drivers failed to load: /'

3970372 Replication of small images takes a minimum of 30 seconds per image which limits daily
throughput to 2880 images per channel. The problem is due to delays in the polling mechanism
used to detect when a replication is complete.

3970494, version 1 1.Smartmeter/nbdeployutil usage numbers are much higher. 2.NBCertRenew failed to renew
cert due to a difference of DateTime format in localized server. 3.Adding vxupdate packages
fails.

3970657 The OpsCenter Data Collectors are not starting automatically

3970746 When master server is big endian, Instant Access fails with message 'only little endian
supported'.

3970808 Intermittently, some jobs in the Java console's Activity Monitor are not displaying data or are
freezing.

3970858 System State restore from a User Backup schedule image can fail with Status 130.

3970898 bpVMutil leaves behind temp files in /tmp on errors

3970935 Performing differential backup with 'Use Change Journal' for Japanese name directory can
result in data loss.

3971086 A long time passes between SAP/RMAN backups requests.

3971147 Using Accelerator, the first incremental backup after the full backup takes a lot of time and
transfers a huge amount of data

3971173 Accelerator-enabled NDMP backup fails with the memory allocation error.
 EEBs and other known issues resolved in NetBackup 8.2 22
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3971186 Nutanix AHV cleanup and umount problem occurs for AOS 5.10.2, higher than the supported
one of AOS 5.8.

3971225 NetBackup client install script changes ownership for some directories on Ubuntu.

3971408, version 2, 1 VMware backups hang occasionally when using File Level Recovery. This is a debug eeb

3971430 Performance issues occur with the bpbackup command if the -f option uses a very long list
of file entries.

3971539 For Multiplexed backups, Hyper-V backup parameters are send to Unix client backup when
Hyper-V backup is also running.

3971741 Unable to clean and unmount the files after successful backup on AOS 5.10

3971794 Unable to clean and unmount the files after successful backup on AOS 5.10.

3972079 Reverse Replication (AIR) fails with read of image metadata file failed: no entity was found

3972200, version 2, 1 The EEB bundle contains common fixes for MSDP issues on NetBackup 8.1.1.

3972201, version 4, 3, The EEB bundle contains common fixes for MSDP issues on NetBackup 8.1.2
2, 1

3972216 Upgrade from 8.0 or 8.1 to 8.1.2 fails due to NULL characters in ACTL_USER_Details table.

3972264, version 1 1. nbwmc takes a long time to start, and most web service requests fail thereafter. 2. Tomcat
and nbwebsvc certificates are not automatically renewed on a Japanese system.

3972309, version 1 System State restore from a User Backup schedule image can fail with Status 130.

3972596 Accelerator enabled NDMP backup fails with the memory allocation error

3972778, version 1 Backups performance are severely impacted after upgrade to 3.1.2. Also, throughput is very
low.

3972780, version 1 Exchange GRT does not work for recent Exchange 2016 updates. Bpfis process remains in
memory after a GRT backup.

3972802 Catalog DR files display incorrect modified time if they had been backed up after catalog
backup. Does not impact files on Windows.

3972824 SLP Backlog report stopped displaying data when the customer upgraded to 8.1.2

3972883, version 1 The EEB bundle contains common fixes for MSDP issues on NetBackup 8.1

3972890 System State restore from a User Backup schedule image can fail with Status 130.
 EEBs and other known issues resolved in NetBackup 8.2 23
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3972957, version 1 Backup performance degrades after upgrade appliance to 3.1.

3973044 NetBackup Enterprise Media Manager (nbemm) daemon becomes unresponsive and does
not accept new connections.

3973145 Audit settings are not fetched for the active node in a clustered master server network.

3973393 BMR Clients for restore under BMR Management in the Java GUI hangs.

3973426 NetBackup only backup metadata for the NTFS dedup files in case of non-optimized backups,
creating a potenitla data loss situation. Also, the bpbkar logs do not report non-English
characters in file name or path.

3973428 Duplication of Exchange GRT image causes a bpdbm crash. For standalone Exchange, the
duplication fails with failure to connect to client.

3973489 Users are being logged off from OpsCenter when exporting report.

3973597 Intermittent bpjava-msvc core dumps on Linux Master running 8.1.1

3973775 This EEB provides support for Oracle 18c on NetBackup 8.1.2.

3973811 VMware backups of Windows VMs hang occasionally when using File Level Recovery.

3974035 Vmware restore fails for SAN transport mode.

3974037 The NetBackup BMR MTFTP service has a security vulnerability that honors any file request
done by PXE client.

3974106 VMware snapshot files from preceding backup are left in fi_cntl directory post backup.

3974122 This EEB for OpsCenter upgrades Apache Tomcat to version 8.5.39 to fix several
vulnerabilities.

3974169 Reverse Replication (AIR) fails with read of image metadata file failed: no entity was found

3974431 NetBackup Database Manager (bpdbm) is failing to add files to the image with a database
connection error.

3974489 NetBackup client install script changes ownership for some directories on Ubuntu - VxUpdate.

3974504 After Oracle date changed from 9 to 10 digits, database backups take a long time.

3974542 NDMP Accelerator-enabled backups fail with status code 84.

3974548 DFSR backups leave files behind on CINC schedule.

3974567 This EEB upgrades Apache Tomcat to version 8.5.39 to fix several vulnerabilities.
 EEBs and other known issues resolved in NetBackup 8.2 24
Previous EEBs now resolved in NetBackup 8.2

Table 2-1 Previous EEBs now resolved in NetBackup 8.2 (continued)

Etrack Number EEB Description

3974674 Standalone command bpps -n does not show any output on Solaris non-global zone clients

3974912, version 1 The bpjobd process experiences a core dump on a NetBackup 3.1.2 appliance with NetBackup
8.1.2.

3975252 1. NetBackup Policy Manager (nbpem) process hangs. 2. Master server writes 20GB per
day to nbpem logs (99% same message, 1000 per second).

3975428 Master server stopped accepting jobs due to issues with nbpem and nbjm.

3975728 Replication of small images takes a minimum of 30 seconds per image which limits daily
throughput to 2880 images per channel. The problem is due to delays in the polling mechanism
used to detect when a replication is complete.

3976263 BMR Clients for restore under BMR Management in the Java GUI hangs.

3976373 Exchange backups do not follow the database backup history. Customer scripts to select
backup host by editing the backup history have no effect.

3976604 The "Issued By" field of the certificates on the master server may have a hostname different
than what is provided as the master name during install.

3977052 PAM authentication with nbatd and Java GUI does not honor PAM control directives to restrict
authentication.

3977057 Java GUI login allowed for expired accounts.

3977080 Creating Instant Access VM will fail with ESXi 6.7.

3977140 Reverse replication fails with status 227.

3978112, version 1 Bpbkar crashes in a VMware backup with Accelerator.

3978269 Oracle RMAN backup time increases extremely.

3979032 Media ID column is blank when reports are created for Duplication Job

3979069 nbdeployutil creates large files in /tmp on master and fills up file system

3979291 NBDEPLOYUTIL is not showing correct results with FEDS data for sparse files.

3979830, version 1 This is a combination fix for nbpem in NB 8.1: 1. NetBackup Policy Execution Manager
(nbpem) stops submitting jobs. 2. Master server writing 20GB per day to nbpem logs (99%
same message, 1000 per second)

3979947 Unable to run the NbDbAdmin.EXE with error 'This tool can not be run remotely. You can
only run it on the master server.'
 EEBs and other known issues resolved in NetBackup 8.2 25
Other known issues resolved in NetBackup 8.2

Other known issues resolved in NetBackup 8.2

This topic contains a list of some of the known issues that were fixed and included
in the NetBackup 8.2 release.
Etrack Incident: 3921813
■ Associated Primary Etrack: 3921705
■ Associated Service Request Etrack(s): 3921704
■ Description:
P2V conversion failed with VMware Tools 10.1
Etrack Incident: 3922140
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
User-specified input value maximum lengths were not validated for CSCONFIG
CLI.
Etrack Incident: 3943799
■ Associated Primary Etrack: 3943476
■ Associated Service Request Etrack(s): 3943475
■ Description:
OpsCenter alerts were not generated when queries contain syntax errors.
Etrack Incident: 3945248
■ Associated Primary Etrack: 3944475
■ Associated Service Request Etrack(s): 3944474
■ Description:
A discrepancy existed between expiration time and retention level in bpimagelist
output after running bpexpdate.
Etrack Incident: 3947105
■ Associated Primary Etrack: 3945615
■ Associated Service Request Etrack(s): 3945614
■ Description:
A client on one virtual machine in a VMWare backup unexpectedly terminated
while skipping independent disks.
Etrack Incident: 3947678
 EEBs and other known issues resolved in NetBackup 8.2 26
Other known issues resolved in NetBackup 8.2

■ Associated Primary Etrack: 3941429

■ Associated Service Request Etrack(s): 3941428
■ Description:
Exchange discovery did not work on Windows 2016 when the NetBackup
Discovery Framework service runs as LocalSystem.
Etrack Incident: 3949640
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup recognized the BTRFS sub-volume as a different file system and
the contents of the sub-volumes were skipped during the backup process.
Etrack Incident: 3949874
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Jobs API documentation did not match functionality.
Etrack Incident: 3950207
■ Associated Primary Etrack: 3946881
■ Associated Service Request Etrack(s): 3946880
■ Description:
Status code 90 occurred for streams where drive letters were excluded.
Etrack Incident: 3951073
■ Associated Primary Etrack: 3938343
■ Associated Service Request Etrack(s): 3938342
■ Description:
AIR imports from an ExaGrid storage server failed with status code 191, error
code 226, entity already exists.
Etrack Incident: 3951301
■ Associated Primary Etrack: 3941650
■ Associated Service Request Etrack(s): 3941649
■ Description:
Unable to configure Cloud Catalyst with server names in the environment longer
than 60 characters.
 EEBs and other known issues resolved in NetBackup 8.2 27
Other known issues resolved in NetBackup 8.2

Etrack Incident: 3952055

■ Associated Primary Etrack: 3949711
■ Associated Service Request Etrack(s): 3949710
■ Description:
nbmysql agent asked for the database password although the password was
authenticated using the mysql_config_editor.
Etrack Incident: 3952067
■ Associated Primary Etrack: 3946852
■ Associated Service Request Etrack(s): 3946851
■ Description:
Target MSDP credentials were stored in ASCII code on source MSDP pool.
Etrack Incident: 3952068
■ Associated Primary Etrack: 3946852
■ Associated Service Request Etrack(s): 3946851
■ Description:
During AIR replications, target MSDP credentials were stored in ASCII code on
source MSDP pool.
Etrack Incident: 3952455
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup Troubleshooting API documentation was not available to customers.
Etrack Incident: 3952484
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Restore of Veritas Filesystem files to ext3/4 failed because of the nbtar binary
on UNIX servers.
Etrack Incident: 3952926
■ Associated Primary Etrack: 3950642
■ Associated Service Request Etrack(s): 3950640
■ Description:
 EEBs and other known issues resolved in NetBackup 8.2 28
Other known issues resolved in NetBackup 8.2

A DR package could not be recovered in a DR environment without the domain

controller.
Etrack Incident: 3953692
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
VxFS FCL support for multistreaming needed to be added.
Etrack Incident: 3953983
■ Associated Primary Etrack: 3951679
■ Associated Service Request Etrack(s): 3951678
■ Description:
The Images API did not finding images when specifying client name with space,
such as "VMWare display name".
Etrack Incident: 3954408
■ Associated Primary Etrack: 3952302
■ Associated Service Request Etrack(s): 3952301
■ Description:
The message "NetBackup Web Management Console -- NOT STARTED" was
displayed, although the console actual started.
Etrack Incident: 3954473
■ Associated Primary Etrack: 3952941
■ Associated Service Request Etrack(s): 3952940
■ Description:
5240 upgrade from 3.1 to 3.1.1 failed multiple times while unmounting vxfs
partitions due to MSDP partition used by handlehelper. Handlehelper was not
stopped after stopping NBU service by running bp.kill_all.
Etrack Incident: 3956872
■ Associated Primary Etrack: 3956780
■ Associated Service Request Etrack(s): 3956779
■ Description:
Push install to a client host failed.
Etrack Incident: 3958080
■ Associated Primary Etrack: 3956347
 EEBs and other known issues resolved in NetBackup 8.2 29
Other known issues resolved in NetBackup 8.2

■ Associated Service Request Etrack(s): 3956346

■ Description:
OpsCenter Daily Disk Pool Usage reports did not return any data for the previous
24 hours.
Etrack Incident: 3959007
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
GET /catalog/images API failed with any schedule type except FULL.
Etrack Incident: 3962062
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Image cleanup exited with status 0 but failed to delete images for VMware hosts
whose display names begin with a period.
Etrack Incident: 3962262
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Enhancements from 8.1 EEBs that improve the system performance were added.
Etrack Incident: 3962661
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
On a 5240 appliance, the system appeared to hang. After rebooting the appliance
to correct the problem, the VPFSD service failed to start automatically.
Etrack Incident: 3962918
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
VPFSD service did not start automatically after reboot.
Etrack Incident: 3963205
 EEBs and other known issues resolved in NetBackup 8.2 30
Other known issues resolved in NetBackup 8.2

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
NDMP accelerated backup failed with status 13.
Etrack Incident: 3963448
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
VMware backup completed successfully despite an error while reading the
sector.
Etrack Incident: 3964106
■ Associated Primary Etrack: 3956897
■ Associated Service Request Etrack(s): 3956896
■ Description:
Sybase 'dump database' failed with error 'Maximum length is 127'
Etrack Incident: 3964227
■ Associated Primary Etrack: 3959187
■ Associated Service Request Etrack(s): 3959185
■ Description:
Unable to verify whether VMware backup images were successfully duplicated.
Etrack Incident: 3965509
■ Associated Primary Etrack: 3964784
■ Associated Service Request Etrack(s): 3964782
■ Description:
NetBackup Services failed to automatically start on a Linux platform using
systemd.
Etrack Incident: 3966336
■ Associated Primary Etrack: 3966199
■ Associated Service Request Etrack(s): 3966198
■ Description:
Unable to add second Flex Master Instance to OpsCenter due to duplicate host
ID.
 EEBs and other known issues resolved in NetBackup 8.2 31
Other known issues resolved in NetBackup 8.2

Etrack Incident: 3967952

■ Associated Primary Etrack: 3967418
■ Associated Service Request Etrack(s): 3967416
■ Description:
When running a VMware backup of SQL Server, "Events out of sequence -image
inconsistency (229)" was shown for ASC job, but all of the jobs including ASC
finished with Status 0.
Etrack Incident: 3969029
■ Associated Primary Etrack: 3966917
■ Associated Service Request Etrack(s): 3966915
■ Description:
Installation failed when attempting to install NetBackup with specified password
string for a nbwebsvc user.
Etrack Incident: 3969030
■ Associated Primary Etrack: 3966917
■ Associated Service Request Etrack(s): 3966915
■ Description:
Installation failed when attempting to install NetBackup with specified password
string for a nbwebsvc user.
Etrack Incident: 3969803
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
BMR Media SRT did not accept boot arguments when new 3PP CD (version 2)
was used for creation.
Etrack Incident: 3969926
■ Associated Primary Etrack: 3969626
■ Associated Service Request Etrack(s): 3969625
■ Description:
The bp.kill_all command didn't work properly on a Solaris platform because of
incorrectly parsing of the output of the bpps command with awk script.
Etrack Incident: 3971581
■ Associated Primary Etrack: 3971569
 EEBs and other known issues resolved in NetBackup 8.2 32
Other known issues resolved in NetBackup 8.2

■ Associated Service Request Etrack(s): 3971568

■ Description:
Application protection setting was cleared in a VMware backup policy when the
Schedules and Clients icon was clicked.
Etrack Incident: 3972282
■ Associated Primary Etrack: 3972159
■ Associated Service Request Etrack(s): 3972158
■ Description:
SLP duplications seemed to be running twice the sizing that was needed.
Etrack Incident: 3972511
■ Associated Primary Etrack: 3970785
■ Associated Service Request Etrack(s): 3970784
■ Description:
After upgrading media app_cluster to 8.1.2, restore from BAR client-side to
clustername failed with status 31.
Etrack Incident: 3973746
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
When MSDP storage contains a lot of data, the first run of dsstat after the service
starts was taking an excessive amount of time.
Etrack Incident: 3975371
■ Associated Primary Etrack: 3973216
■ Associated Service Request Etrack(s): 3973215
■ Description:
Backing up files were successful for VXFS with error messages "Failed to get
VxFS Write Once Read Many attribute for /oracle/xxx. Errno = 95: Operation
not supported".
Etrack Incident: 3975484
■ Associated Primary Etrack: 3973248
■ Associated Service Request Etrack(s): 3973247
■ Description:
Missing data from OpsCenter.
 EEBs and other known issues resolved in NetBackup 8.2 33
Other known issues resolved in NetBackup 8.2

Etrack Incident: 3976368

■ Associated Primary Etrack: 3970108
■ Associated Service Request Etrack(s): 3970982
■ Description:
File Server backups with forced rescan took an excessive amount of time to
complete.
Etrack Incident: 3977430
■ Associated Primary Etrack: 3959259
■ Associated Service Request Etrack(s): 3959258
■ Description:
With OpsCenter installed, java0.log filled up the file system.
Etrack Incident: 3977607
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup Java GUI allowed a user to log in to an account that had been locked
out.
Etrack Incident: 3977870
■ Associated Primary Etrack: 3975183
■ Associated Service Request Etrack(s): 3975182
■ Description:
After backing up a Linux VM with many small files, file name mapping for
individual files was incomplete when restoring a selection of files from the BAR
GUI.
Etrack Incident: 3978254
■ Associated Primary Etrack: 3977076
■ Associated Service Request Etrack(s): 3977075
■ Description:
The backup/duplicate job failed or hung with error "esfs_dir.cpp:3070(esfs_pwrite)
ERROR - "Failed to write" after high watermark cache space was used.
Etrack Incident: 3978669
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 8.2 34
Other known issues resolved in NetBackup 8.2

■ Description:
In a multi-tenant environment, instance backup from a different project name
failed.
Etrack Incident: 3979259
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
A CloudCatalyst storage server creation failed when a long access key ID (length
greater than 63) was used.
 Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:

■ About Veritas Services and Operations Readiness Tools

■ Recommended SORT procedures for new installations

■ Recommended SORT procedures for upgrades

About Veritas Services and Operations Readiness

Tools
Veritas Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support Veritas enterprise products. For
NetBackup, SORT provides the ability to collect, analyze, and report on host
configurations across UNIX/Linux or Windows environments. This data is invaluable
when you want to assess if your systems are ready for an initial NetBackup
installation or for an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
 About SORT for NetBackup Users 36
Recommended SORT procedures for new installations

■ Hot fix and EEB Release Auditor

Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
■ Custom Reports
Use this tool to get recommendations for your system and Veritas enterprise
products.
■ NetBackup Future Platform and Feature Plans
Use this tool to get information about what items Veritas intends to replace with
newer and improved functionality. The tool also provides insight about what
items Veritas intends to discontinue without replacement. Some of these items
include certain NetBackup features, functionality, 3rd-party product integration,
Veritas product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option

Recommended SORT procedures for new

installations
Veritas recommends new NetBackup users perform the three procedures that are
listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT. In addition, the
procedures provide a helpful base of knowledge for other SORT functionality.

Table A-1
Procedure Details

Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 37.

Create generic installation reports See “To create a generic installation checklist”
on page 37.

Create system-specific installation reports See “To create a system-specific installation

report for Windows” on page 38.

See “To create a system-specific installation

report for UNIX or Linux” on page 39.
 About SORT for NetBackup Users 37
Recommended SORT procedures for new installations

To create a Veritas Account on the SORT page

1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 In the upper right corner, click Login, then click Register now.
3 Enter the requested login and contact information:

Email address Enter and verify your email address

Password Enter and verify your password

First name Enter your first name

Last name Enter your last name

Company name Enter your company name

Country Enter your country

Preferred language Select your preferred language

CAPTCHA text Enter the displayed CAPTCHA text. If necessary, refresh the
image.

4 Click Submit.
5 When you receive your login information, you can log into SORT and begin
uploading your customized information.
To create a generic installation checklist
1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the Installation and Upgrade Checklist widget.
 About SORT for NetBackup Users 38
Recommended SORT procedures for new installations

3 Specify the requested information

Product Select the appropriate product from the drop-down menu.

For NetBackup select NetBackup Enterprise Server or
NetBackup Server.

Product version you Select the correct version of NetBackup. The most current
are installing or version is always shown at the top of the list.
upgraded to

Platform Select the operating system that corresponds to the checklist

you want generated.

Processor Select the correct processor type for your checklist.

Product version you For new installations, do not make any selections. For
are upgrading from upgrades, you can select the currently installed version of
(optional) NetBackup.

4 Click Generate Checklist.

5 A checklist corresponding to your choices is created. You can modify your
selections from this screen, and click Generate Checklist to create a new
checklist.
You can save the resulting information as a PDF. Numerous options are
available for NetBackup and many of them are covered in the generated
checklist. Please spend time reviewing each section to determine if it applies
to your environment.
To create a system-specific installation report for Windows
1 Go to the SORT website:
https://sort.veritas.com/netbackup
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collectors tab
4 Select the radio button for Graphical user interface and download the correct
data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Launch the data collector after it finishes downloading.
 About SORT for NetBackup Users 39
Recommended SORT procedures for new installations

6 On the Welcome screen, select NetBackup from the product family section
and click Next.
7 On the System Selection screen, add all computers you want analyzed. Click
Browse to see a list of computers you can add to the analysis. Veritas
recommends starting the tool with an administrator or a root account.
8 When all systems are selected, review the System names section and click
Next.
9 In the Validation Options screen, under Validation options, select the version
to which you plan to upgrade.
10 Click Next to continue
11 The utility performs the requested checks and displays the results. You can
upload the report to My SORT, print the results, or save them. Veritas
recommends that you upload the results to the My SORT website for ease of
centralized analysis. Click Upload and enter your My SORT login information
to upload the data to My SORT.
12 When you are finished, click Finish to close the utility.
To create a system-specific installation report for UNIX or Linux
1 Go to the SORT website:
https://sort.veritas.com/netbackup
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collector tab.
4 Download the appropriate data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Change to directory that contains downloaded utility.
6 Run ./sortdc
The utility performs checks to confirm the latest version of the utility is installed.
In addition, the utility checks to see it has the latest data. The utility then lists
the location of the log file for this session.
7 If requested, press Enter to continue.
8 Select the NetBackup Family at the Main Menu.
 About SORT for NetBackup Users 40
Recommended SORT procedures for upgrades

9 Select Installation/Upgrade report when prompted What task do you want

to accomplish?
You can select multiple options by separating your response with commas.
10 Specify the system or systems you want included in the report.
If you previously ran a report on the specified system, you may be prompted
to run the report again. Select Yes to re-run the report.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
11 Specify NetBackup when prompted for the product you want installation or
upgrade reports.
12 Enter the number that corresponds to the version of NetBackup you want to
install.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
13 The utility prompts you to upload the report to the SORT website if you want
to review the report online. The online report provides more detailed information
than the text-based on-system report.
14 When your tasks are finished, you can exit the utility. You have the option to
provide feedback on the tool, which Veritas uses to make improvements to the
tool.

Recommended SORT procedures for upgrades

Veritas recommends current NetBackup users perform the three procedures that
are listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT for users who already
use NetBackup. In addition, the procedures provide a helpful base of knowledge
for other SORT functionality.

Table A-2
Procedure Details

Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 37.
 About SORT for NetBackup Users 41
Recommended SORT procedures for upgrades

Table A-2 (continued)

Procedure Details

Create a system-specific upgrade report See “To create a system-specific installation

report for Windows” on page 38.

See “To create a system-specific installation

report for UNIX or Linux” on page 39.

Review the future platform and feature plans. See “To review future platform changes and
feature plans” on page 41.
Review the hot fix and emergency
engineering binary release auditor See “To review hot fix and emergency
information. engineering binary information” on page 41.

To review future platform changes and feature plans

1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the NetBackup Future Platform and Feature Plans widget.
3 Select Display Information.
4 Review the information provided
5 Optional - sign in to create notification - Click Sign in and create notification.
To review hot fix and emergency engineering binary information
1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the NetBackup Hot Fix and EEB Release Auditor widget.
3 Enter the hot fix or emergency engineering binary (EEB) information.
4 Click Search.
5 The new page shows a table with the following columns:

Hot fix of EEB Shows the hot fix or EEB number that was entered on the
Identifier previous screen.

Description Displays a description of the problem that is associated with

the hot fix or EEB.

Resolved in Versions Provides the version of NetBackup where this issue is

resolved.