How To Make Work From Home Compliant With The GDPR: Presenter: Tudor Galos

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How to make work from home

compliant with the GDPR

Presenter: Tudor Galos


Due to the rapid spread of
COVID-19 infections, most
companies had to send their
employees to work from home.
Since this was done in a very
short timeframe, most
companies are facing security,
privacy, and compliance issues.
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Agenda

• Privacy risks when working from home


• Monitoring employees’ remote work
• Protecting the company’s digital assets in
work-from-home scenarios
• Making employees and contractors
accountable for their remote work
• Protecting employees from data breaches

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Privacy risks when working from home

Personal Data Theft Personal Data Loss/Destruction Personal Data Unauthorized Exposure

Lack of Efficient Control Mechanisms Personal Data Accessed from Ignoring Procedures and Policies
Unsecured Hardware

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Monitoring Remote Employees

• It’s a technical/organizational measure to


reduce privacy risks
• Controller has a legitimate interest to protect
its digital assets and employees
• Monitoring software/policies
needs to be proportional to the risks
• A DPIA might be necessary - depending on the
level of monitoring
• Employees need to be informed - they have
the right to object!
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Protecting digital assets

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Protecting digital assets

Source: https://www.carbonblack.com/2020/04/15/amid-covid-19-global-orgs-see-a-148-spike-in-ransomware-attacks-finance-industry-heavily-targeted/

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Protecting digital assets

• In WFH scenarios, companies need to take


extra organizational and technical measures
to be GDPR compliant.
• Personal Data Theft: trainings, email policy,
email filtering, ATP solutions, endpoint
protection.
• Personal Data Loss/Destruction: endpoint
protection, ATP solutions, pushing latest
updates, automatic back-up software &
policies.
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Protecting digital assets

• Unauthorized exposure: trainings, policies,


privacy screens.
• Control Mechanisms: policies, procedures,
DPIA, notifications.
• Devices used to access data: BYOD Policy,
IT Security Policy, VPN, Terminal Services.
• Procedures and policies: trainings, regular
testing, monitoring compliance, clear
escalation paths.
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Accountability

• Each employee, whether working from home


or not, is accountable for GDPR compliance.
• Employees processing personal data need to
be trained regularly on how to process
personal data in a compliant manner.
• Each employee is accountable for protecting
the assets on which personal data is
processed.

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Accountability

• Each employee must adhere to the Personal


Data Processing Policy of the organization.
• Organization should implement monitoring
measures that do not infringe on the GDPR,
while protecting its digital assets.
• There should be clear escalation paths in
case some issues arise.
• Organization should have monthly
compliance online meetings to review any
kind of issues, new personal data processing
operations, review ROPA, …
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Avoiding Data Breaches

• When working from home, employees are


more exposed to attacks coming from the
internet: phishing, scams, ransomware,
spyware, viruses, social engineering.
• Best weapon against data breaches:
EDUCATION!
• Regular trainings organized by CISO/DPO.
• Articles from ENISA, CISA, WHO.
• Internal newsletter related to work-from-home best
practices.

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Avoiding Data Breaches

• PREVENTION
• Constant updates, advanced threat protection, use of
terminal services, monitor data flows, IT Security Policy,
BYOD, procedures.
• Business Continuity Plan
• In case of a data breach, there should be a Data Breach
Response Plan.
• Clear roles and responsibilities.
• Notify data protection authorities, if needed, and/or
affected data subjects within 72 hours.

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Main challenges

• Screening new employees and how to


determine household risks.
• Can a company force it's worker to return to
the office?
• What steps can companies take to make
sure locally saved files are deleted after use?
• How should a company handle attachments
sent to personal email addresses?
• Are employees working from home liable for
a data breach?
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Take-homes

Work from home is the new norm, and many


companies will allow or even mandate
employees to work from home/remote
locations.
You should review risks related to work-from-
home scenarios, address each risk with
appropriate technical and organizational
measures, and ALWAYS be up to date with
the latest digital threats.
©2020 EUGDPRAcademy advisera.com/eugdpracademy 15
Q&A

Tudor Galos
Thank you!
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