Last Update 24.9.

2018
Ref No. 4

Name of Course: Human Centrality in Organisations

Course Code: HPM 7101
PBS subscribes to the notion of human as a being who is at once body and soul with
consciousness instead of human whose nature is modeled as animals or machines. The
humans we refer to are expected to play the role of trustees or stewards of resources
rather than themselves resources. Thus, they bear the responsibility to themselves,
other humans and habitat; the universe; and the Creator.

Ultimately, PBS aspires that our graduates have both the competence and character to
contribute towards the betterment of society and human well-being.

Rationale for the inclusion of the course in the programme :

This is the course to develop managers who can explain behavioural phenomena at
the individual, group, and organisational levels, with a special focus on personnel—
human potential.

To develop managers who can apply organisational behaviour theories to the work
environment and display an understanding of professional and ethical management,
communication, teamwork, management and leadership skills.

Guided and Independent Total Student Learning

Learning Activity
Learning Time (SLT)
L = Lecture L IL GD AP
IL = Independent
Learning 30 60 18 12
120
GD = Group Discussion
AP = Assignment
Preparation
Credit Value : 3 (3+0) 3 hours lecture

Learning Outcomes :
At the end of the course, students will be able to :

1. Evaluate the influence of organizational factors on individual behavior and

performance in a critical manner. (C6, CT, MINDFUL).

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2. Construct organizational factors that can influence effectiveness in the workplace
(P5, LL, CONSCIENTIOUS).

3. Compare specific organizational theories to understand, control and influence

individual and/or team behavior in organization in such a way as to assist in the
improvement of individual performance (A4, TS, COMPASSIONATE).

Teaching-Learning and assessment strategy :

Teaching-Learning Methods Assessment

Lectures, Problem Based Learning Assignments, individual participation,
(PBL) and Student Centered Learning group report and presentations,
(SCL) quizzes

Synopsis :

The course focuses on the effects of individual, group, and organizational work
behavior and performance. It also focuses on the effects of these factors on
organizational effectiveness, with a special focus on personnel—human potential.

Assessment methods and Types:

Weekly Case Study (G) (20%) - Learning Outcome 1

Case Study Analysis (G) (20%) - Learning Outcome 1
Individual Assessment (I)(20%) - Learning Outcome 2
HCO Conversations (G) (10%) - Learning Outcome 3
Final Assessment (I) (30%) - Learning Outcome 2

Main references supporting the course :

1. McShane, S. L. & Von Glinow, M. A. (2018). Organizational Behavior (8th

Edition). New York: McGraw-Hill Education
2. Robbins, S.P. & Judge, T.A. (2017). Organizational Behavior (17 th Edition).
Boston : Pearson
3. Quick, J.C. & Nelson, D.L. (2013) Principles Of Organizational Behavior (8 th
Edition) Australia : South Western Cengage Learning

4. Grifin, R.W., Phillips, J.M., & Gully, S.M. (2017) Organizational

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 Behaviour : Managing People & Organization (12th Edition). Australia :
Cengage Learning

5. Jones, G.R. (2013) Orgnizational Theory, Design & Change. (7 th edition)

Boston : Pearson

Session Topic Reference Mode Of Allocated

Delivery time
(minutes)
1 & 2.  The Nature of Humans Lecture 180
Introduction to  Misperceived
Human worldview of Humans
Governance – Humans as resources
 Metaphysics, Science
and Knowledge
 Eastern and Western
Philosophy and the
concept of truth and
reality
Governance as a consequence
3: Introduction to Introduction to the
the field of conventional organizational
Organizational behavior practices.
Behavior
Questioning the assumptions in

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 relation to human nature and
Individual consequences to human well-
Behavior, being.
Personality and Problem: Understanding
Perception human motivations in the
business world
Learning, Emotions Solution: First, find out what it
and Attitudes means to be human. Second,
find out what humans can do to
fulfill their purpose in the
world.
 Define organizational Lecture 180
behavior and importance
of this field of enquiry.
 Perspectives of
Organizational
Effectiveness
 Types of Behavior
 Contemporary
Challenges for
organizations
Anchors of
Organizational Behavior
Knowledge
 Basic Model of Lecture 180
Individual Behavior and
Results (MARS Model)
 Personality in
Organizations
 Describe the attribution
process and the two
attribution errors.
 Improving Perceptions.
Example:
Problem: Bad attitudes
hamper productivity and
happiness in the workplace.
Solution: Discover ways to
pinpoint bad attitudes, and
address the sources of these
attitudes.

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  Define Learning Lecture 180
 Describe the A-B-C
model of behavior
modifications and the 4
contingencies of
reinforcement
 Describe the three(3)
features of Social
Learning Theory

4: Employee Problem: Too many

Motivation employees lack sustained
motivation.
Solution: Determine the true
source of employee
motivation, apart from
“carrots and sticks.”
Motivation in the Workplace Lecture 180
 Human Drives, Needs &
Behaviors
 Motivation Theories
 Expectancy Theory
Model
 Effective Goal-Setting
 Equity
Theory/Procedural
Justice
 Procedural
Justice/Consequences
 Motivation
Practices/Organizations
5:Human Problem: Many humans are
Decisions fearful of making bad
decisions and suffering
consequences.

Solution: Communicating to
employees the necessity of
thoughtful decision-making.

Decision-Making & Lecture 180

Creativity
 Rational Choice
 Identifying

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 Problems/Opportunities
 Rational Choice: Pitfalls
 Emotions & Intuition:
Alternatives
 Employees & Decision-
Making
 Employee Involvement:
Optimal Level

Problem: Employees
generally prefer to work
alone.
6: Teamwork Solution: Convince
employees of the many
advantages of team efforts,
especially that of higher-
quality outputs.
Foundations of Team 180
Dynamics

Problem: Many employees

lack confidence when
communicating at the
workplace.

7: Communication Solution: Initiate discussions

among employees about
effective communication—to
demonstrate the problems
most employees have in
communicating.
Communicating: Teams & Lecture 180
Organizations
 The Communictions
Process
 E-Mail Problems
 Non-Verbal
Communication
 Appropriate
Communication
Mediums

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  Four Common
 Communication Barriers
 Gender &
Communication
 Improving
Communication

Problem: Many employees

fear and misunderstand power
in the workplace.
8: Power & Solution: Explain the
Influence benefits of positive uses of
power and influence in the
workplace.
Power & Influence in the Lecture 180
Conflict
Workplace
 Defining Power;
Countervailing Power
 Five Sources of Power
in Organizations
 Information & Power in
Organizations
 Four Contingencies of
Power
 Eight Influence Tactics
 Influence &
Organizational Politics
 Organizational Politics:
Supports

Problem: Many workers lack

the necessary confidence to
lead.
9: Leadership Solution: Explain the various
ways, all effective if done
properly, of leading others to
perform well.
Leadership in Organizational Lecture 180
Settings
 Seven Competencies of
Effective Leadership
 People- & Task-
Oriented Leadership
 Path-Goal Theory of
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 Leadership
 Contingency Models of
Leadership
 Transactional &
Transformational
Leadership
 Cross-Cultural &
Gender Issues in
Leadership
Lecture 180
Problem: Many workers fail
to distinguish between
different people’s individual
cultural habits and customs.

10: Culture Solution: Explain the means

by which people can show
respect for cultural differences
without fully understanding
world cultures.
Organizational Culture Lecture 180
 Organizational Cultures
& Sub-Cultures
 Components of
Organizational Culture
 Organizational Culture
& Effectiveness
 Strategies: Merging
Organizational Cultures
 Changing &
Strengthening
Organizational Culture
Organizational Socialization
Lecture 180

Problem: Many workers are

fearful of change.

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11: Change Solution: Discuss the many
benefits of change, including
time-saving practices that
often cause such changes to
occur.
Organizational Change Lecture 180
 Force-Field Model of
Change
 Unfreezing-Moving-
Freezing Model
 Reasons Some Resist
Organizational Change
 Strategies to Minimize
Resistance to Change
 Action Research on
Organizational Change

Class Project Presentation Reflection & Lecture 180

(Performance) & Submission Contemplation
of Term Papers

Industrial Talk

Direction of change to
achieve human well-being.

Networking day

12: Project; Term

Papers
Presentations

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