Course Introduction:

7120V

Integrating Avaya Aura®

Core Components

© 2017 Avaya, Inc. All rights reserved. Page 1

Housekeeping: Ground Rules
 Before we begin, let‘s discuss some ground rules for our session:
– Relax and be yourself
– Participate actively
– Keep our discussions on task
 Getting to know you:
– Introduce yourself
– Name
– Experience
– What would you like to get out of this course?
 Please take a moment to introduce yourself:
– Instructor
– Participants
 Regarding the PDF documents within the course:
– Participants can add their own notes directly in the PDF file, by clicking the “Add Sticky
Note” Button in the PDF reader or by using the short key (Ctrl+6)

© 2017 Avaya, Inc. All rights reserved. Page 2

Course Introduction
Welcome to 7120V – Integrating Avaya Aura® Core Components.
 This course is intended for Tier 1 technicians and for those people who are new to
Avaya and will be responsible for the implementation and integration of the core
products in the Avaya Enterprise Team Engagement Solution.

After completing this course, you should be able to:

 Describe the key features and functionality of the core components in the Avaya
Team Engagement Solution.
 Describe the deployment process for the core products in the Avaya Team
Engagement solution.
 Perform the integration of these core components in the solution architecture.
 Perform post-implementation configuration for these core components in the
solution architecture.
 Perform basic administration and troubleshooting for the Avaya core components.

© 2017 Avaya, Inc. All rights reserved. Page 3

Course Schedule
This is a five-day session designed to give you hands-on experience with the
Integration of Avaya Aura® Team Engagement Core Components. Please keep in
mind that this agenda is only a guideline.
 Day One:
– Course Introduction
– Module 1 - Solution Architecture Overview
– Module 2 - Avaya Aura® Key Components
– Module 3 - Avaya Aura® System Manager and exercises
 Day Two:
– Module 4 - Avaya Aura® Session Manager and exercises
 Day Three:
– Module 5 - Core Integration Basics
– Module 6 - Avaya Aura® Communication Manager Feature Administration
 Day Four:
– Module 6 - Avaya Aura® Communication Manager Feature Administration, continued
– Module 7 - Testing the Core
 Day Five:
– Module 8 - Survivability
– Module 9 - Course Summary
© 2017 Avaya, Inc. All rights reserved. Page 4
ACIS Course Content Overview
7130V - Integrating Avaya Aura® 7140V - Integrating Equinox™ Solution
7120V - Integration of Avaya Aura® Core
Advanced Communication Bundle (5 with Avaya Aura® Collaboration
Components (5 days)
days) Applications (5 days)

Introduction and overview of the Aura® Describe the Equinox™ Over the Top
Core: – Integrate and Configure Avaya and Team Engagement Integration
– Key features and functionality Aura® Session Border Controller modalities
– Licensing model Enterprise (SBCE) for SIP trunking Perform Post-Deployment
– Provide link to SIP fundamentals and Remote Worker. Implementation steps, configuration,
test Post-Implement administration and
testing of the Equinox™ Over the Top
Perform integration and configuration Perform integration and configuration solution using Integrated Web
of Aura® Core components: of Avaya Application Enablement Gateway.
– System Manager Services (AES).
Perform Post-Deployment
– Session Manager
Integrate Avaya Breeze™ with the Implementation steps, Configuration,
– Communication Manager
Aura® Core. Post-Implement administration and
– Avaya Aura® Media Server (AAMS)
Integrate and configure the Breeze™ testing of the Equinox™ Team
Configure core components for the Snap-ins: Engagement Solution, including the
branch and for survivability. – Presence Services Snap-In holistic integration of Equinox™
– WebRTC Snap-In Manager, HD Audio and Video Media
Perform basic administration of Aura® Servers, Avaya Aura® Web Gateway,
Core Components: - Integrate Avaya Aura® Messaging Avaya Aura® Device Services, Avaya
– System Manager (AAM) with the Aura Core. Multimedia Messaging and Equinox™
– Session Manager – Configure Avaya Aura® Messaging Clients with the Team Engagement
– Communication Manager (AAM). Core.
Configure UC Soft clients for making Perform installation, configuration and
and testing calls. testing of the Equinox™ Client for
Windows, Equinox™ Client for Web,
Review maintenance and monitoring Equinox™ Conferencing Collaboration
tools for Aura® Core. Extension for Chrome® and Equinox™
Conferencing Plugin for Microsoft®
Exchange.
© 2017 Avaya, Inc. All rights reserved. Page 5
ACSS – Course Content Overview
7230V - Supporting Avaya Aura® 7240V - Supporting Avaya
7220V - Troubleshooting for Avaya Aura®
Advanced Communication Bundle (5 Equinox™ Solution with
Core Components (5 days)
days) Avaya Aura ®
Collaboration Applications (5 days)
Troubleshooting methodology and problem Identify and review the Avaya Aura®
analysis Core Architectures Summarize the Avaya Equinox™
Solution Architecture.
Identify and review the Avaya Aura® Core Identify common issues and symptoms
Architectures and redundancy capabilities associated with Add-on products and Analyze Call Flows for Avaya
Identify common issues associated with core architectures Equinox™ Conferencing and Clients
core products and architectures Walk through additional case
scenarios of a single issue and View alarms and events from System
Describe fundamental voice network Manager, Equinox Management,
processes and standards diagram the call flow
Avaya Aura® Device Services, Avaya
Use appropriate tools to validate Avaya Use applicable tools to analyze, Multimedia Messaging, Avaya Aura®
Aura® core system status and collect interpret and resolve issues for core Web Gateway, AAMS
system and network data architectures using the following Collect, retrieve and analyze log files
products: on Avaya Aura Device Services, Avaya
Walk through case scenarios of a single
issue and diagram the call flow – System Manager and Session Multimedia Messaging, Avaya Aura®
Manager Web Gateway, Equinox Management
Use troubleshooting methodology and – Communication Manager (inclusive and AAMS.
applicable tools to analyze, interpret and BGW) Perform real-time traces on
resolve issues for core architectures using – Avaya Aura® Media Server Communication Manager, Session
the following products: – Session Border Controller (E) Manager, Session Border Controller,
– System Manager and Session Manager – Breeze with Presence Services AAMS.
(Branch Session Manager) Snap-in
– Communication Manager (inclusive – Breeze with WebRTC Snap-In Troubleshoot Avaya Equinox™ Clients
WebLM and Branch Gateways (BGW) – Avaya Aura® Messaging
– Avaya Aura® Media Server – Avaya Multimedia Messaging
– UC Soft and Mobile Clients – UC Soft and Mobile Clients

© 2017 Avaya, Inc. All rights reserved. Page 6

Avaya Aura® Release 7 Licensing Plan
 Students who take all six courses in the ACIS and ACSS bundle will have training
to install and support the Avaya Aura® Release 7 Suite Licensing Offer.

© 2017 Avaya, Inc. All rights reserved. Page 7

Credential Plan

© 2017 Avaya, Inc. All rights reserved. Page 8

Avaya Aura® 7.x and Avaya Breeze™ New Courses and Tests

Course/Course Number Test Length

What is New in Avaya Aura® 7.1 (2059W)? No 60 minutes

What is New in Avaya Aura® 7.0 (2007V or W)? No -

Migrating and Upgrading to Avaya Aura® Platform 7.0 (2012V) No -

What is New in Avaya Aura® Application Enablement Services 7.0 (2008V or W)? Yes; (2008T) 30 minutes

What is New in Avaya Aura® Communication Manager 7.0 (2009V or W)? Yes; (2009T) 60 minutes

What is New in Avaya Aura® Presence Services 7.0 (2010V or W)? Yes; (2010T) 30 minutes

What is New in Avaya Aura® System Manager 7.0 and Avaya Aura® Session Manager Yes; (2011T) 60 minutes
7.0 (2011V or W)?
Programming Avaya Breeze™ Snap-ins using Java SDK Bootcamp (2024C) tbd 24 hours

Creating Avaya Breeze Snap-ins using Engagement Designer Bootcamp (2025C) tbd 16 hours

Note:
 Recommended to take What is New in Avaya Aura® 7.x or Migrating and Upgrading to Avaya
Aura® Platform 7.0 course and product specific course before taking the assessment..
 Login to www.avaya-learning.com to take the respective test.
 V= Virtual Instructor-Led, W= Web-based Training (recorded session), C=Instructor Led, T= Test

© 2017 Avaya, Inc. All rights reserved. Page 9

Questions and Answers

© 2017 Avaya, Inc. All rights reserved. Page 10