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CLAP Roles and Responsibilities

The document outlines the roles and responsibilities of key stakeholders in CLAP, which includes the Ministry of Housing and Urban Affairs, Central Nodal Agencies, Primary Lending Institutions, States and UTs, CLSS Beneficiaries, and Citizens. The Ministry oversees the overall CLAP system and integrates with other government databases. Central Nodal Agencies like NHB and SBI register PLIs and process subsidy claims. PLIs originate home loans, check eligibility, and upload claims. States generate reports and spread awareness. Beneficiaries can track applications and share success stories. Citizens can check eligibility, view stories, and get updates on PMAY(U).

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73 views2 pages

CLAP Roles and Responsibilities

The document outlines the roles and responsibilities of key stakeholders in CLAP, which includes the Ministry of Housing and Urban Affairs, Central Nodal Agencies, Primary Lending Institutions, States and UTs, CLSS Beneficiaries, and Citizens. The Ministry oversees the overall CLAP system and integrates with other government databases. Central Nodal Agencies like NHB and SBI register PLIs and process subsidy claims. PLIs originate home loans, check eligibility, and upload claims. States generate reports and spread awareness. Beneficiaries can track applications and share success stories. Citizens can check eligibility, view stories, and get updates on PMAY(U).

Uploaded by

charles
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as ODT, PDF, TXT or read online on Scribd
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CLAP: Roles and responsibilities

SN Stakeholder Role Matrix


1. Ministry of Housing
and Urban Affairs
• Register all Central Nodal Agencies and PLIs in CLAP Portal
• Whitelist of IP addresses of Central Nodal Agency servers
with CLAP server
• Receive CLSS loan subsidy applications from PLIs to verify
Aadhaar from UIDAI server and de-duplication of borrower
and co-borrower with beneficiaries of other three verticals
of PMAY(U).
• Generation of Application ID Generation of Beneficiary_ID
• CLSS Tracker - enable borrower and co-borrower to check
status of their application (with respect to all new and existing
beneficiaries after entering Application ID)
• Integration with CLSS tracker with PMAY (U) mobile application.
• Integration of CLAP server with all Central Nodal Agency
servers to receive status of each claim process.
• Propagation of PMAY(U) mobile application among PMAY(U)
beneficiaries to upload their house photos, selfies and success
stories.
• Display all relevant information, presentations etc. related
to CLSS on CLAP website i.e. https://pmayuclap.gov.in.
• Alerts through SMS to borrower and co-borrower regarding
CLSS subsidy.
• Upload CLSS beneficiaries’ photos and video gallery on
CLAP website and other social media sites.
16
Ministry of Housing and Urban Affairs, Government of India
Website: https://pmayuclap.gov.in/ Mobile App: PMAY (Urban)
SN Stakeholder Role Matrix
2. Central Nodal Agencies
(CNA’s)
• National Housing
Bank (NHB)
• Housing and
Urban Development
Corporation
(HUDCO)
• State Bank of
India(SBI)
For CLSS vertical
• Register their PLIs with Central Nodal Agency Server
• Integration with CLAP Server
• Receive subsidy claims data from PLIs along with Application
ID generated through CLAP Server
• Approve claim and disburse funds to PLIs
• Raise queries to PLI’s
• Spread awareness among PLIs to sensitize PMAY(U) beneficiaries
to upload their house photos, selfies and success
stories through PMAY(U) mobile application.
3. Primary Lending Institutions
(PLIs) of
Central Nodal Agencies
• Get PLI servers whitelisted with CLAP server.
• Receive home loan application from borrower and co-borrower
• Sanction loan and apply for CLSS Subsidy
• Check eligibility of borrower and co-borrower in CLAP server
by entering their details either through APIs or through
manual entry in web form.
• If eligible then take Application ID from CLAP server
• Upload claims on Central Nodal Agency Server along with
Application ID
• Reply to all queries as raised by CNA
• Upload signed Claim Release Form (CRF) generated by the
CNA system for the PLI.
• Upload Utilization Certificate on CNA’s Server
• Communicate to the PMAY-CLSS Beneficiary through SMS
/ email about the receipt of subsidy and EMI reduction
(along with revised calculation).
• Spread awareness among PMAY(U) beneficiaries to upload
their house photos, selfies and success stories through
PMAY(U) mobile application.
4. States and UTs • Generate reports from the CLAP Portal for monitoring the
progress of providing benefits of CLSS vertical to the residents
of their States/UTs.
• Spread awareness to PMAY(U) beneficiaries to upload their
house photos, selfies and success stories through PMAY(U)
mobile application.
• Spread awareness to their beneficiaries to track their application
status through CLSS tracker.
5. CLSS Beneficiaries • Visit CLAP website
• Track their application status through CLSS tracker
• Upload their house photos, selfies and success stories
through PMAY(U) mobile application.
• Lodge their grievance, if any, in CPGRAMS
17
CLSS Awas Portal (CLAP): User Manual
Website: https://pmayuclap.gov.in/ Mobile App: PMAY (Urban)
SN Stakeholder Role Matrix
6. Citizens • Visit CLAP website
• View success stories of PMAY(U) beneficiaries
• Check their eligibility for CLSS vertical
• Check their subsidy through in-built subsidy calculator on
CLAP website
• View latest news, updates and progress of PMAY(U)

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