School Name RIMT University BCM -1206/BCM-1206/BB-1206- Business

Reference Number rimt-001

Selection Type Question Text Difficulty Level

_______ is the process of arriving at agreement

Single Select through consultation Moderate

Single Select Information must be _______ Moderate

Single Select Effective advice ______ Moderate

Audio-Visual communication is most suitable for
Single Select mass ______ and mass ___ Moderate
When-Respected Sir- is the salutation the
Single Select appropriate complimentary clause is Moderate
The purpose of a -------------- is to help the
management identify the reasons underlying a
Single Select situation that management already know Moderate
In ------------- layout of letter, every line begins at
left margin and thus makes each paragraph look
Single Select like a distinct block of message Moderate

----------is a kind of written announcement that is

distributed to a large number of people to convey
any commercial or non-commercial message at
Single Select minimum time, costs and efforts Moderate
Comparing to resume, ------------ is more
Single Select academic oriented Moderate

Single Select Which of the following is/are business letters? Moderate

In form of communication, a subordinate is
permitted to communicate with the boss of his
Single Select boss Moderate
 This communication takes place among the
members of a group where every member of a
group can communicate with the nearest two
Single Select members Moderate
______is talking to oneself in one’s own mind
Single Select such as soliloquies, asides in dramatic work etc Moderate
Class room teaching and directors meeting are the
Single Select examples of Moderate
Communication through news papers and
Single Select television are known as Moderate
In _______speakers’ choice of words
unintentionally communicates something more
Single Select than what the actual words state Moderate
Single Select The term “communis” derived from word Moderate
Communication means _______ information,
Single Select feeling and thoughts, with others Moderate
Grapevine communication is associated with
Single Select ------------communication Moderate

Single Select Lateral communication is between Moderate

Single Select Audio Visual communication Combines Moderate

Single Select Communication problems otherwise known as Moderate
Single Select Posters fall under ---------communication Moderate

Single Select Horizontal communication flows through Moderate

Single Select Gestural communication is a -------- Moderate
Single Select Physical Barriers to communication are Moderate
Single Select Communication starts with Moderate
The number of key elements in the
Single Select communication process is Moderate

Single Select The two broad areas of communication are Moderate

Which of the following combination is /are

Single Select example/s of oral communication? Moderate
Which of the following combination is /are
Single Select example/s of written communication? Moderate

Single Select Orders and directives are the example of Moderate

 Communication between HR manager and
Single Select salesman is an example of Moderate

Single Select Diagonal communication is also known as Moderate

Communication between HR manager and
Single Select Finance manager is an example of Moderate
Down ward communication and upward
Single Select communication are Moderate
Placement of purchase order to supplier of
Single Select material is--------------- communication Moderate

Single Select Communication can be inward or outward Moderate

The word ‘communication’ derived from the Latin
Single Select word ‘Communis’ means Moderate
Functional coordination is one important reason
Single Select for communicating with Moderate
Single Select Communication with superiors involves Moderate
Single Select The most basic type of listening is known as Moderate

Single Select Readability is determined mainly by Moderate

Single Select The main objective of communication is Moderate

Single Select Gossip and rumor are part of------communication. Moderate

Single Select Examples of oral communication---------- Moderate
Which one is an effective audio-visual
Single Select communication? Moderate
Single Select Advantage of written communication Moderate
Single Select _____refers to mental disturbances Moderate
Single Select The handshake that conveys confidence is Moderate
. -----from the following is not an essential quality
Single Select of a Good Business Letter Moderate
.______ means arrangement of connected
computers to exchange the information for the
Single Select purpose of business communication Moderate
Confidence, pleasant personality, eye contact is
Single Select include in------ Moderate
. -------is a set of skill that influence how will
Single Select people interact with each other Moderate
Attraction and respect is the type of---------
Single Select barriers in process of Business communication Moderate
 Dressing Styles is the type of--------- barriers in
Single Select process of Business communication Moderate
Fear is the type of--------- barriers in process of
Single Select Business communication Moderate
Blindness is the type of--------- barriers in process
Single Select of Business communication Moderate
--------- is the process of translation of message
Single Select into understandable language Moderate

The communication process is complete only

Single Select when the receiver send_____ Moderate
Communication is a _______ of facts, ideas, and
Single Select opinions by two or more persons Moderate
_____channel of communication called the
Single Select grapevine Moderate
Single Select . Examples of oral communication _________ Moderate
Single Select Written communication includes ________ Moderate
Single Select Communication saves time in ________ Moderate

Single Select Telephonic conversation is a _______ Moderate

Envelopes containing transparent papers to show
Single Select the address are called _____ Moderate

In the communication cycle, the process of

retranslation of signals into ideas is called
Single Select _______ Moderate
If each line in the inside address is started after
Single Select leaving a small gap, it is known as __________ Moderate
Single Select The inside address should be written ________ Moderate
Reports from the subordinates to the superiors
Single Select take the form of ________ Moderate

Single Select Pictures, slides, films fall under _________ Moderate

Realizing the potential of the self is part of the
Single Select _________ Moderate

Single Select A memo is an example for ________ Moderate

Audio Visual communication combines
Single Select _________ Moderate
 Communication problems otherwise known as
Single Select __________ Moderate
Single Select Posters fall under _________ communication Moderate
Horizontal communication flows through
Single Select __________ Moderate
Single Select Face-to-face communication means Moderate
Single Select Physical Barriers to communication are _______ Moderate
BCM-1206/BB-1206- Business Communication

Answer Option1 Option2 Option3 Option4

Option1 Consensus Horizontal Vertical Meaning

Accurate, complete, Inaccurate,
Option1 recent incomplete Irregular Clear
Is both man-oriented Is given in the Promotes
Option4 & work oriented workers interest understandings all the above
Publicity and policies &
Option1 education political Save and store Publicity & policies
Yours
Option1 Yours sincerely Yours faithfully affectionately Yours lovingly

Option1 Report Memos Letters Circulars

Option1 Full block Semi-block Simplified All the above

Option3 Memo Notice Circular . Publicity

Option3 Cover letter Interview Curriculum Vitae Bio-data

Customer relation
Option4 . Refusal letter letter Order status letter All of these

Option4 Wheel Chain . Circular . Inverted “V”

 Chain Circular Free flow
Option3 Wheel communication communication communication communication
Interpersonal . Intrapersonal Unilateral
Option3 Dialogue communication communication communication
Intrapersonal Group
Option3 Mass communication. communication communication. All of these
Interpersonal Mass
Option3 Group communication communication communication None of these

Unintended Meta Active

Option2 communication communication communication Fathom communication
Option2 Greek . Latin Chinese English

Option2 To receive Exchange of Conveying All the above

Option2 Formal Informal Horizontal Vertical

Superior and Same cadre of Subordinate and
Option2 subordinate personal superior Among all
Both auditory &
Option3 Auditory only Visual only visual Written
Option2 Enquire Barriers Encoding Decoding
Option2 Oral Visual Written Spoken
Face-to-face
Option4 discussion Telephonic talk Periodical meetingAll the above
Option1 Non-Verbal Message Direct conversationoral communication
Written
Option1 Time and distance Interpretation of wDenotations Connotations
Option2 Encoding Sender Channel Feedback

Option1 Five Six Seven Four

Verbal and Verbal and non-
Oral and written written verbal Oral and non-verbal
Option3 communication communication communication communication
Meetings, Meetings,
memos and presentations and
Meetings, memos and performance performance
Option3 presentations reviews reviews All the above
Circulars and
Option2 Letters and voicemail Reports and email voicemail All the above
Downward Diagonal Horizontal
Option1 communication Upward communiccommunication communication
 Horizontal Diagonal
Option3 communication Lateral communicacommunication Vertical communication
Cross ward Horizontal Vertical
Option1 communication communication communication Any of the above
Downward Diagonal Horizontal
Option4 communication Upward communiccommunication communication
Horizontal Diagonal
Option1 Vertical communicatio communication communication None of these
Vertical Horizontal Internal
Option4 communication communication communication External communication
Vertical Horizontal Internal
Option4 communication communication communication External communication

Option1 Common Community To Hear To Understand

Option2 Superiors Peers Subordinates Employees’ unions

Option3 Directions Orders Complaints Instructions
Option1 Discriminative listenin Comprehension lisAppreciative listenEvaluative listening
Active and
Option2 Punctuation Length of words passive voice Spelling
Skill and
Information and personality Control and
Option1 persuasion development management Need

Option2 Formal Informal Horizontal Vertical

Option3 Letter E-mail Telephone Fax

Option4 Cinema Television Drama All the above

Option3 Save time Save money Permanent record Neat
Option3 Coherence Notion Distraction Psychological noise
Option2 Limp Firm Loose Double

Option4 Candid Clarity Completeness Attractiveness

Option2 Website Internet Google WWW

Option3 Physical Features Psychological BarrGrooming MannersPresentation skill

Option4 Barrier Knowledge Emotions Soft-skill

Option2 Physical Barrier Psychological BarrEmotional Barrier international Barrier

Option4 Physical Barrier Psychological BarrEmotional Barrier Cultural Barrier

Option3 Physical Barrier Technical Barrier Emotional Barrier International Barrier

Option1 Physical Barrier Psychological BarrEmotional Barrier International Barrier

Option1 Decoding Encoding Feedback Communication

Either Positive or
Negative
Option3 Positive Feedback Negative feedbackFeedback None of the above

Option1 Exchange Foreign exchange Control Understanding

Option2 Formal Informal Horizontal Vertical

Option3 Letter E-mail Telephone Fax
Option1 Reports & forms . Interviews Film Speaking
Option3 Internal communicatio Interview Oral communicati Schedule
Non-verbal Visual
Option2 Verbal communication communication communication Written

Option3 Window envelops Easy envelop Address envelop Front envelop

Option2 Encoding Decoding Response Feedback

Option3 Block form Correct form Indented form Address form

Option3 Below the salutation Above the headingAbove the salutati Above the date
Upward Downward Face-to-face
Option1 communication communication communication Visual communication
Audio-visual
Option2 Body languages communication Reporting visual communication
Communication
Option4 development Language developSkill development Personality development
Internal External Lateral
Option1 communication communication communication Written communication
Both auditory and
Option3 Auditory Visual visual Written
Option2 Enquire Barriers Encoding Decoding
Option2 Oral Visual Written Spoken
Face to face
Option4 discussion Telephonic talk periodical meetingAll of the above
Option2 Visual communication Direct conversatioOral CommunicatiWritten
Option1 Time and distance Interpretation of wDenotations Connotation
munication
 munication

mmunication

mmunication
evelopment

munication