Lucas Diesel Systems

Powering Ahead

lucasdiesel.com
 Lucas Diesel Systems 3

INDEX
LUCAS DIESEL SYSTEMS

Timeline of innovation 4
Lucas Diesel Systems in the world 6
Product range REMAN 8
Production system 10
Packaging system 11
Product range COMPONENTS 12
Product range MULTIBRAND TEST EQUIPMENT 14
Traceability 16
e-Catalogue 18
Quality 20
Green spirit 22
Lucas Academy 24
AUTOMOTIVE TECHNICAL TRAINING 26
E-LEARNING 28
TECHNICAL ASSISTANCE 32
4 Lucas Diesel Systems Timeline of innovation

Timeline of innovation

1900 - 1920
The product
1940 - 1960
range grows
The new braking
The product range extended business
to include accessories for
In 1943, it acquired the
bicycles, motorcycles and
Girling brakes business,
cars, oil, acetylene and
adding hydraulic braking to
electric lamps. Lucas grew by
the company’s product portfolio.
identifying and developing
what car manufacturers really In 1951, different distribution
needed. The acquisition of subsidiaries were established.
Thomson-Bennet Ltd. provided Milestones reached in terms of
magneto capability for new pro­ducts included the first
the electrical portfolio and disc brake fitted to a production
revolutionised nighttime driving car and the introduction of the
in the 20s. DPA rotary fuel injection pump.

1870 1900 1920 1940

1870 - 1900 1920 - 1940

Establishment The largest supplier of
of the company electrical equipment
Joseph Lucas (Birmingham, 1834) With the acquisition of C.A.
began in 1860 as a dealer in Vandervell & Co. Ltd and
paraffin oil for domestic lamps Rotax Ltd., Lucas became the
and soon expanded into the largest supplier of electrical
transport market. In 1875 he equipment to the majority of
opened a small workshop with British vehicles and the largest
five employees. In 1880, he built acce­ssories manufacturer.
a factory at the iconic location on In 1930 it incorporated
Great King Street. electrical equipment for heavy-
duty vehicles, fuel injection
In 1897, Joseph Lucas Ltd.
pu­mps for diesel engines and
achieved a leading position in
broke into the aviation sector
its market and moved into the
with the establishment of
growing automotive parts and
Lucas Aerospace.
accessories sector.
 Timeline of innovation Lucas Diesel Systems 5

2000 - 2016
1970 - 1990
Meeting the needs
Lucas adds green to its
of the market
corporate branding
Building on a heritage of over
The group was renamed in
140 years in the automotive industry,
1974 as Lucas Indus­tries and
Lucas is a thriving globally renowned
added green to its corporate
business, now boasting market-
branding as well as the Lucas
leading vehicle parc coverage for
diagonal, well-known icons
a wide range of Electrical products
throughout the world.
including Batteries, Bulbs, Engine
En 1988, Lucas Automotive Management, Lighting & Mirror,
began with the pro­duction Starters & Alternators Switchgear
of high-technology engine and Window Regulators as well
management and braking as non-Electrical product
systems for the automotive technologies such as Engine Drive,
industry around the world. Filters and Turbochargers.

1960 1970 1990 2000 2016

1960 - 1970 1990 - 2000 2016

Expansion One of the top 10 Lucas Diesel Systems
across Europe manufacturers in returns to the
the world international market
Lucas expands throughout
Europe with the opening The merger to create The iconic brand bursts
of brake manufacturing Lucas Varity in 1996 into the international market
plants in France and resulted in the emergence through the Lucas Diesel
Germany, diesel of one of the world’s top Systems brand. At the 2016
partnerships in Fran­ce ten suppliers of car parts. Automechanika show in
and Spain and the growth This was followed by Frankfurt, the launch of the
of its after-sales network. the acquisition by TRW in Lucas Diesel Systems product
Lucas Service became 1999, a global market range was a sucessful
a global company, leader in automotive safety. achievement based on the
exporting to over 130 develop of new products
markets with 4,000 whose innovation, quality
authorised outlets. and reliability have always
supported the brand.
6 Lucas Diesel Systems Lucas Diesel Systems in the world

Lucas Diesel Systems in the world

LUCAS TODAY
The Lucas brand has been offering top that offer exceptional technology and
quality automotive products throughout the innovation. Lucas currently operates
world for over 140 years. Its international throughout the world, and is continuously
success and reputation are based on developing new market opportunities.
providing the widest range of products

LUCAS DIESEL SYSTEMS

Our top quality diesel injection product Our confidence in and commitment to the
range includes over 2,000 items Lucas brand, is of unparalleled quality,
of remanufactured products and over tradition and global recognition, merged
10,000 diesel components. with our extensive experience in the
diesel sector.
In order for today’s workshops to offer
the best professional service, Lucas As a result we already have several
Diesel Systems offers the market’s most production centres and regional
comprehensive solution: spare parts, headquarters at different international
testing equipment, comprehensive locations. And we are continuing with our
training and technical support and constant expansion by gradually opening
assistance. up new Lucas dealers who already
operate with our diesel product range at
various points across the world.
 Lucas Diesel Systems in the world Lucas Diesel Systems 7

Production centres Regional headquarters

(UK, Spain, Italy, Brazil) (UK, Spain, Italy, USA, UAE,
Panama, Brazil)
8 Lucas Diesel Systems Product range REMAN

Product range
REMAN

Fuel Injection Pumps Common Rail Pumps Common Rail Injectors

We have been covering the whole Since its introduction into the market in Lucas offers the possibility of
auto market of ­vehicles since the 80s, 1997, it continues to be the system­most accessing 93% of the CR injectors
offering the widest range of diesel commonly used by car manufacturers. in the market.
pumps in the market. Lucas gives us access to all of the brands­
that are currently being sold.

Unit Injector Pumps Diesel Fuel Injectors Commercial Unit Injector

Although cars are no longer manufactured Although they have not been assembled & Commercial Unit Pump
with pump injectors, they are still among­ in vehicles for years now, the current fleet As a leader in this sector, we incorporate
the most sold diesel products. Lucas of vehicles continue to make use of them. Unit Injectors and Unit pumps for diesel
supplies the full range for the VAG group. Lucas offers them within its range commercial vehicles in order to meet all
of products. of the market demand.
 Product range REMAN Lucas Diesel Systems 9

References

Fuel Injection Common Rail Common Rail Unit Injector Diesel Fuel Commercial Unit Injector
Pumps Pumps Injectors Pumps Injectors & Commercial Unit Pump

Bosch VE Bosch CP1 Bosch CRI1 Bosch UIS - PDE-P1 Lucas Bosch UIS - PDE
Bosch VE-EDC Bosch CP1H3 Bosch CRI2 Bosch UIS - PDE-P1.1 Bosch Bosch UPS - PLD
Bosch VP 29/30 Bosch CP3 Bosch CRIN Bosch UIS - PDE-P1.3 Delphi Delphi EUI
Bosch VP 44 Bosch CP4 Bosch Bosch UIS - PDE-P1.4 Denso Caterpillar GP
Piezoelectric
Lucas DPC Delphi DFP1 Delphi DFI 1.2 Bosch UIS - PDE-P1.5
Lucas DPC-N Delphi DFP3 Delphi DFI 1.3 Bosch UIS - PDE-P2
Denso VE Denso HP2 Delphi DFI 1.4
Denso ECD Denso HP3 Denso X1
Zexel NP-VE Denso HP4 Denso X2
Siemens - Denso G2
VDO CR
Siemens -
VDO CR
10 Lucas Diesel Systems Production system

Production system

The quality of a product is directly developed our own system, which

linked to the level of organisation is implemented in all of our plants
at the production centre. throughout the world in order to
guarantee identical levels of productivity
To increase the productivity and the
and quality control in all of our products,
quality of our products, we have
regardless of their production site.

1 Checking of pumps 2 External treatment 3 Dismantling and 4 Internal cleaning 5 Product

and injectors of the product technical verification of the product inspection

6 Heat treatment 7 Substitution of 8 Assembly of 9 Checking on

of the product damaged products the product test bench

10 Quality control 11 Labelling with a QR code 12 Packaging 13 Delivery to the client

 Packaging system Lucas Diesel Systems 11

Packaging system

At Lucas Diesel Systems we are

convinced that an excellent product
can be achieved by establishing the best
quality standards in each of the processes
we carry out; and when we deliver our
products to our clients too.
Our packaging system is perfectly
designed, developed and manufactured
to supply products with the highest level
of safety, protection, guarantee and
image possible.
• Our green boxes, of different sizes
adapted to their contents, are the icons
that identify us from our production
plants to our clients’ shelves.
• Our labels, produced specifically for
each part include technical details,
a QR traceability code and a brand Our labels, produced
quality hologram.
specifically for each part
• The interior, taking care of the details
include technical details,
in all aspects, includes additional
information with technical specifications. a QR traceability code
• Our packaging is manufactured and a brand quality
and prepared using the best materials, hologram.
and adapted to the technical
requirements and dimensions that
each product requires.

4 5

1 2 3 4 5 6 7

Lucas item and Original Description of Monitoring of Product reference Authenticity Guarantee
an image of the reference the product in traceability using in barcode hologram of seal
type of product of the product 6 languages the QR code the Lucas brand
12 Lucas Diesel Systems Product range COMPONENTS

Product range
COMPONENTS

Lucas Diesel Systems offers the sector

the widest range of parts for all the
references of diesel pumps and injectors
on the market.

CR Injector Valves Injector Repair Kits Pump Repair Kits

Electric Solenoids Head Rotors Plungers

CR Pump Plungers Nozzles Delivery Valves

 Product range COMPONENTS Lucas Diesel Systems 13

References

CR Injector Injector Repair Pump Repair Electric Head

Valves Kits Kits Solenoids Rotors

Bosch CRI1 Bosch CRI1 Bosch CP1 Bosch VE Bosch VE

Bosch CRI2 Bosch CRI2 Bosch CP1H3 Bosch VE-EDC Bosch VE-EDC
Bosch CRIN Bosch CRIN Bosch CP3 Lucas DPC Lucas DPC
Delphi DFI 1.2 Bosch Piezoelectric Bosch CP4 Lucas DPC-N Lucas DPC-N
Delphi DFI 1.3 Delphi DFI 1.2 Delphi DFP1 Denso VE ECD Denso
Delphi DFI 1.4 Delphi DFI 1.3 Delphi DFP3 Denso ECD VE Zexel
Denso X1 Delphi DFI 1.4 Denso HP2 VE Zexel
Denso X2 Denso X1 Denso HP3
Denso G2 Denso X2 Denso HP4
Denso G2 Siemens - VDO CR
Siemens - VDO CR Bosch VE
Bosch - Conventional Bosch VE-EDC
Lucas - Conventional Bosch VP 29/30
Bosch UIS - PDE-P1 Bosch VP 44
Bosch UIS - PDE-P1.1 Lucas DPC
Bosch UIS - PDE-P1.3 Lucas DPC-N
Bosch UIS - PDE-P1.4 Denso VE
Bosch UIS - PDE-P1.5 Denso ECD
Bosch UIS - PDE-P2 Zexel NP-VE
In - line pump

Plungers CR Pump Plungers Nozzles Delivery Valves

Bosch VE Bosch CP1 Bosch Type DL Bosch Type P

Bosch VE-EDC Bosch CP1H3 Bosch Type DLL Bosch Type M
Lucas DPC Delphi DFP3 Bosch Type DLLA Bosch Type A
Lucas DPC-N Denso HP3 Bosch Type DSLA Bosch Type H
Denso VE Siemens - VDO CR Bosch Type DN
Denso ECD Lucas - Conventional
VE Zexel Delphi CR
Denso CR
Siemens - VDO CR
14 Lucas Diesel Systems Product range MULTIBRAND TEST EQUIPMENT

Product range
MULTIBRAND TEST EQUIPMENT

• Suitable for each type of garage • Maximum quality and precision

• Plug & Play • Approved tests

• Easy Use • Permanent updating online

• Automatic, semi-automatic and/or

manual work programmes

UNIVERSAL TEST BENCH FOR ALL BRANDS - DIESEL COMPONENTS

EDT 100 / 101

• Common Rail Pumps
• Common Rail Injectors
• Common Rail Piezo Injectors
• Pump Injector Systems

SPECIALIZED TEST BENCHES FOR ALL BRANDS - COMMON RAIL

EDT 200 EDT 300 EDT 310 EDT 320

• Common Rail Pumps • Common Rail Injectors • Common Rail Injectors • Common Rail Injectors
• Common Rail Piezo • Common Rail Piezo • Common Rail Piezo
Injectors (4 units) Injectors (1 unit) Injectors (Semi-automatic)

CALIBRATION ROBOTS FOR ALL BRANDS - DIESEL INJECTORS

EDR 700 EDR 710

• Common Rail Injectors • Common Rail Injectors
• Common Rail Piezo Injectors • Common Rail Piezo Injectors
• Heui Injectors (Automatic robot) • Heui Injectors
(Semi-automatic mini robot)
 Product range MULTIBRAND TEST EQUIPMENT Lucas Diesel Systems 15

Equipment composition*

EDT 100 - LDFT0001

LDFT0097 EUI-PDE-EUP-EMD-UPS Cam Box

LDFT0099 Piezo adaptor
LDFT0098 Full kit of Management Software for uis-pld Injectors + bip (Beginning Injection Point) + Dual Coil
LDFT1162 Full CR Pumps Kit
LDFT1163 Cam Box Kit

EDT 101 - LDFT0002

LDFT0002 Configuration for CR Injectors

LDFT1162 Full CR Pumps kit
LDFT1164 Full CR Injectors kit

EDT 200 - LDFT0007 EDT 300 - LDFT0003 / EDT 310 - LDFT0005 / EDT 320 - LDFT0006
Same family type CR Pumps Kit: Injectors Kit:
Bosch CP1 0 445 020 002 CR CRI Bosch
Bosch CP3 0 445 010 699 CR Delphi
Delphi DFP1 R9044Z013A CR CRI Denso
Delphi DFP3 9421A000A CR Siemens
Denso HP3 22100-0G010 CR Piezo Bosch
Siemens PSA 5WS40018

EDR 700 - LDFT0010 EDR 710 - LDFT0011

Simulator LDFT1132 Software

Joystick

LDFT1151 Software
LDFT1126 Air pressure regulator filter
LDFT1127 Adaptor exhibitor
LDFT1128 Calibration Adaptor: KD-022
LDFT1129 App for Bosch Cri & Crin Injectors
LDFT1130 PC USB connection cable
LDFT1131 Power supply cable

* The references that appear correspond to the standard equipment. There is a wide range of additional accessories for each test bench.
16 Lucas Diesel Systems Traceability

Traceability

THE BEST TRACEABILITY SYSTEM

FOR OUR PRODUCTS

All of our products are identified with an

original Lucas label, which includes
a QR code.
This code is linked to our traceability
system, by means of which our clients
can check the results of the tests and the
original technical bulletins that enable
them to ensure, in addition, the correct
manner of assembling the product.
 Traceability Lucas Diesel Systems 17

The simplest way of accessing VIEW TECHNICAL

the information of each product, INFORMATION
ONLINE
by scanning the QR code.

Always innovating and making it easier for you.

Easy to use

Transparency of the product

Complete information

Total control of the product

18 Lucas Diesel Systems e-Catalogue

e-Catalogue

AT YOUR
FINGERTIPS

Welcome to the Lucas Diesel Systems

Online Catalogue; a complete and
comprehensive catalogue of Lucas Diesel
Systems products for diesel systems.
You will be able to easily and quickly
search our products by reference,
vehicle, or range; access detailed
information about each of them, chat
with our Costumer Service representatives
and resolve any queries you may have by
means of our technical support all at the
click of a button.

SIMPLE SEARCHES

Find our products by Vehicle make

and model, Reference and Product
Family, quickly and intuitively.

COMPLETE INFORMATION

Download or print the

detailed technical information
we offer for each product.
 e-Catalogue Lucas Diesel Systems 19

You can find the online Lucas

Diesel Systems catalogue on our
company website:
www.lucasdiesel.com
Simply log in to access
its full content.

TECHNICAL SUPPORT

Email our professionals

and ask them any technical
question you have.

CUSTOMER SERVICE

Monitors all your questions

regarding our products, through
the online chat and offline support.
20 Lucas Diesel Systems Quality

Quality

OUR CORE VALUE IN THE

APPLICATION OF EXCELLENCE

We have a clear essential objective:

to satisfy the demands of our customers
by meeting their expectations of quality,
price and availability.
To achieve this, Lucas Diesel Systems
applies a series of principles,
rigorously followed by its entire team
of professionals:

Total quality Guarantee Production system

Offering the highest quality is essential for Lucas has over 140 years of history and The quality of a product is directly linked
Lucas Diesel Systems and all its suppliers. that speaks volumes. Clients from all to the level of organisation at its pro-
corners of the world have trusted and duction centre. In order to improve the
There is no room for error or risk.
continue to trust in our brand’s values productivity and quality of the products,
every day. Lucas Diesel Systems has developed its
own production system, which is applied
We take pride in this and it is something
in all of its plants across the world.
that we work towards to offer the market
products of the best quality, always under In this manner, we can guarantee the
our own strict production standards and same levels of quality and reliability in all
processes. of our products, regardless of where they
have been manufactured.
 Quality Lucas Diesel Systems 21

R+D department Approval of suppliers Involvement of employees

Thanks to the three Lucas Diesel Systems Thanks to the perfect relationship we have Each employee, regardless of their
R+D departments located in the United with all of our suppliers, we manage to position, plays a fundamental role in
Kingdom, Spain and Brazil, we manage work with the same objectives towards the quality and fine-tuning of processes
to continuously develop all of our shared success. This partnership enables on a daily basis. Consequently, we
produc­tion processes, and launch and us to innovate, increase our productivity work to recognise what their skills are
manage new projects and products on jointly and to offer ongoing improvement and strengthen them within the ongoing
an ongoing basis. in quality. improvement of our production processes.
This aspect is key to keep on growing In addition, at Lucas Diesel Systems we All of the employees are also invited
and extending new lines of business to have a limited number of suppliers, who to participate actively in the proposal
new markets. we consider key partners in achie­ving of elements of improvement for their
our successes. daily work and for the optimal growth
of the company.
22 Lucas Diesel Systems Green spirit

Green spirit

FAVOURABLE FOR
THE ENVIRONMENT

Remanufacturing is an industrial process During the remanufacturing process the

that consists of the reuse of a product or damaged elements are replaced and the
part that has reached the end of its useful remaining components that are in specifi-
life and whose remanufacturing offers a cation are reused.
level of performance and quality equal
It is our responsibility, as manufacturers
to or greater than that of the new
too, to take care of the environment by
OEM products.
implementing processes that avoid any
The use of remanufactured products type of contamination. And to make the
greatly reduces the impact on the envi- most of the natural resources used in said
ronment compared to newly manufac- manufacturing system.
tured products, therefore significantly
reducing the production emissions gases
and the generation of waste.

OPTIMAL FOR
BUSINESSES

Access to reman products Better quality standards Lower cost

The client has access to reman The quality standards are the same or The consumer has access to products
products, which are more economical even better than those of a new OEM of the highest level of quality at the most
and sustainable than newly product, as we apply the most advanced competitive prices.
manufactured products. treatments to offer the highest level
of quality.
 Green spirit Lucas Diesel Systems 23

111kg. 4 kg.
During the process of In contrast, the
manufacturing of a conventio- remanufacturing process
nal engine, 111 kg of CO2 of the same equipment
is released into the atmosphere only produces 4 kg of CO2
24 Lucas Academy Excellence Through Training & Technical Assistance

Lucas Academy

EXCELLENCE THROUGH
TRAINING & TECHNICAL ASSISTANCE

Lucas Academy is a global company Our objective is to increase and improve

geared towards training in automotive the range of services offered to our
technology. Its central office is in East customers all over the world. Customised, in-person,
Sussex and has another four additional
Our state-of-the-art facilities include fully practical and online
fully operating locations in the United training, adapted to the
equipped classrooms and portable
Kingdom: London, Manchester, needs of each client.
devices to provide our courses where
Birmingham and Glasgow.
our customers require them. This makes
our network an international one that
offers personalised and a la carte training
programmes.
 Excellence Through Training & Technical Assistance Lucas Academy 25

High level training Immediate and professional

experience technical support
The engine industry is developing The customer and the workshop may
at a faster rate now than it ever has encounter numerous technical problems
throughout its history and the systems and in their daily work and, to resolve them,
technology in this regard are increasingly they do not always have the necessary
complex and demanding. Because of knowledge of all car brands.
this, we are committed to creating and AUTOMOTIVE
We can help them by offering them TECHNICAL TRAINING
providing the most specific and up-to-
assistance and directly providing them
date courses, both in person and online.
with fast and accurate answers directly.
A large group of professionals
who are specialised and qualified
in the automotive sector will take
care of training for each participant
depending on their needs and personal
requirements.
Lucas Academy offers learning
experiences of the highest quality.
Our courses have been developed E-LEARNING
by qualified instructors with extensive
experience in the automotive industry.
Their extensive background and high
capacity to share their knowledge in a
clear and structured manner ensure an
exceptional training experience.

TECHNICAL
ASSISTANCE
26 Lucas Academy Automotive Technical Training

AUTOMOTIVE TECHNICAL TRAINING

COURSE SUMMARY

Level 1
SPECIALIST IN DIESEL EXHAUST SYSTEMS AND ANTIPOLLUTION

Diesel Exhaust Systems and Antipollution

DES01 Diagnosis of Exhaust Smoke and Antipollution in Diesel

Once all the training courses regarding “Diesel Exhaust Systems and Antipollution” have been completed, you will gain the certificate of Specialist in Diesel
Exhaust Systems and Antipollution.
 Automotive Technical Training Lucas Academy 27

COURSE SUMMARY

Level 2
SPECIALIST IN DIESEL INJECTION SYSTEMS

Diesel Injection

CRT01 Common Rail Systems: Bosch, Delphi, Siemens-VDO, UISDP01 UIS Delphi Systems (comercial vehicles and cars) -
Denso - Theory Repairing

CRBI01 Bosch Diesel Injection Common Rail 1st Gen. CHH01 Caterpillar HEUI C7/C9 Hydraulic Systems -
(CP1) - Repairing Repairing

CRBI02 Bosch Diesel Injection Common Rail 2nd Gen. CHH02 Caterpillar HEUI Navistar Hydraulic Systems -
(CP1H3, CP3) - Repairing Repairing

CRBI03 Bosch Diesel Injection Common Rail 3rd Gen. CRCP01 Caterpillar Common Rail Systems C6.6 – C6.4 /
(CP4 pumps and piezoelectric injectors) - Repairing Perkins - Repairing

CRSI01 Siemens-VDO Diesel Injection Common Rail UISDT01 UIS-EUI Detroit Diesel Electronic Systems - Repairing
(SID 802) - Repairing
CCE01 Celect Cummins Electronic Systems - Repairing
CRDPI01 Delphi Diesel Injection Common Rail
(FP1, FP3) - Repairing Diesel Exhaust Systems and Antipollution

CRDSI01 Denso Diesel Injection Common Rail DES01 Diagnosis of Exhaust Smoke and Antipollution in Diesel
(HP2, HP3, HP4) - Repairing

UISB01 UIS/UPS Bosch Systems

(comercial vehicles and cars) - Repairing

Once all the training courses regarding “Diesel Injection” and “Diesel Exhaust Systems and Antipollution”; have been completed you will gain the certificate
of Specialist in Diesel Injection Systems.
28 Lucas Academy e-Learning

E-LEARNING

Lucas Academy offers professionals expertise in the practical environment

learning experiences of the highest and their ability to share their knowledge
quality, featuring the most innovative in structured and up-to-date programmes Lucas Academy can
content. They therefore reflect not only ensures a fruitful and satisfactory training provide its e-Learning
where the automotive industry stands experience. training around the world,
at the moment but also where it will be anywhere, anytime.
We have state of the art platforms and
in the future.
resources to adequately complete our
All of our e-Learning courses have been online training, with the help of videos,
designed and developed by expert 3D infographs and cutting edge
instructors with extensive experience in multimedia material.
the automotive industry. Their detailed
 e-Learning Lucas Academy 29

3D multimedia videos Fully explanation of the functioning

of each component

Detailed high definition pictures Motion graphics & visual effects

We have the latest generation

platform in order to assist online
training using videos and 3D
infographs. We can access
anywhere around the world.

Interactive diagrams
30 Lucas Academy e-Learning

e-Learning Courses 100H

DURATION

DBCR01 Diagnosis of Bosch’s Common Rail Systems

OBJECTIVES
To have detailed knowledge of Bosch’s electronic Common Rail injection system. Interpreting the
funtioning of the systems in order to diagnose any issues using the multimeter, oscilloscope and
pressure tester.
Compare the functioning among different generations of injection systems. Differences between
pumps, injectors and electrical components. Most common breakdowns among different injection
systems. Diagnosis of high and low fuel pressure circuits.
 e-Learning Lucas Academy 31

e-Learning Courses 100H

DURATION

DMAS02 Diagnosis and Maintenance of Diesel Antipollution Systems

OBJECTIVES
To find out about the elements that make up the diesel antipollution systems, the procedures for
diagnosis, maintenance and repair of both diesel engines.
Methods for reducing polluting gases. Fault diagnosis of the elements for reducing of polluting
gases before the combustion chamber (EGR, mixture control, Lambda probe, catalysts, FAP, DPF,
SCR). Checking the wear points and common failures.
32 Lucas Academy Technical assistance

TECHNICAL ASSISTANCE

HANDLING OF TECHNICAL SUPPORT

The client and the workshop may

encounter many technical problems
but do not always have the necessary
knowledge about each of the systems of
all of the cars in the market.
We can assist them by providing that
information or directly offering them an
answer as to how to resolve the problem.
By calling our Technical Assistance
Department by telephone and the
process could be handled via two
different ways:

TROUBLESHOOTING
Comprehensive technical
advice for problem resolution.

DATABASE
Provision of technical information.

+450 99% 93%

incoming calls answered of the calls answered of the problems
every day in the first call posed solved

2,000 17
helplines managed technical experts available
with over 10 years of experience
in the automotive sector
 Technical assistance Lucas Academy 33

HELPLINE
HANDLING OF TECHNICAL INCIDENTS

1. Technical issue 2. Incidence analysis

Customer calls the Detailed information is collected
technical support helpline to diagnose of the problem

Troubleshooting Database

45,000 EXPERIENCE QUICK

Cases Technicians for Solutions
solved multibrand garages
and dealerships
Procedures Data
- Assembly - Schemes
- Dismantling - Tightening torques
- Reset service - Repair times
% Technical consultations - Maintenance plan

47.3% Fuel systems - Localisation of components

2.8% AC systems - Bulletins
21.3% Guided diagnosis
9.2% EOBD
7.1% Repair times
4.5% Hybrid
3.2% LPG
8.7% Tightening torques
5.3% Electric schemes
1.5% Fuel reserves

E-mail Phone
34 Lucas Academy Technical assistance

TROUBLESHOOTING

Case study 1
MERCEDES CLASSE B 180 CDI

1. Problem 2. Workshop 3. Technical Analysis

The oil level/oil pressure Check the entire system Analysis and collection of
warning light is illuminated. lubrication (oil pump, filter...) information by technical
and everything is in order, but support.
the problem persists.

TECHNICAL SOLUTION
Check the particulate filter for correct regeneration operation as it is not automatically being done and
the amount of diesel used for this purpose does not burn completely and ends up contaminating the
engine oil. Perform a test on the DPF system and carry out a forced regeneration. Recheck values and
everything should be in order.
 Technical assistance Lucas Academy 35

Case study 2
VOLKSWAGEN GOLF IV TDI 130

1. Problem 2. Workshop 3. Technical Analysis

The oil light is illuminated Check the oil level and Analysis and collection
when the engine is running. everything is correct. of information by technical support.

TECHNICAL SOLUTION
Effectively, the oil level is correct. Our technical information indicates that the bonnet switch is
at fault, which is normally on the right side. You are prompted to check for continuity of the switch
and the switch was discovered to be causing this error.
36 Lucas Academy Technical assistance

DATABASE

Our database is an online tool that Increased business

provides quick and easy access to
a wide and comprehensive range of
technical information.
performance
Designed as an aid to assist professionals
29,000
with the workflow in the workshop, vehicle models
Comprehensive coverage therefore reducing down time. worldwide
Less time spent on searches equals an
Data provided directly by the
increase in efficiency.
manufacturers themselves. (80% of
information is obtained by vehicle Generate revision checklists and
manufacturers).
Time-saving
professional quotes. Attend to more
vehicles and increase the level of +85,000
customer satisfaction.
Interactive illustrations of the location schemes and illustrations
of components enable us to obtain the Multimedia section
accessible information quickly and easily. Access to the videos about the product,
which show how Autodata works: from
It saves recent searches to make it easy

500,000
access to the best review programmes
to switch from one procedure to another
to the use of interactive images to locate
and to be able to restart the work from
the location of each component.
the point you left off.
step-by-step procedures
It saves you time searching by offering
access to all of the required technical
information on a single screen.
 Technical assistance Lucas Academy 37

KEY FEATURES

Review guidelines with built-in data: Interactive pages components location Panel of recent activity:
All technical data and illustrations are Look for components, see images and Easily switch between different cars to
incorporated directly to save time. access information quickly and easily. keep the workflow efficient.

Search fault codes: Illustrations of the components: Wiring diagrams:

Search by coder or name of component The images we send are more detailed Detailed wiring diagrams showing the
to instantly locate the information and so- for a more informative experience. path in which the circuit is laid out.
lutions to the corresponding components. Component locations and indicated
illustrations.
38 Lucas Academy Technical assistance

DATABASE

TECHNICAL INFORMATION

Review Drivetrain Chassis

Illustrations of programs Engine management Antilock braking system
Review Command tree(s) Wheel alignment
Interval indicator Auxiliary and cam drive bells Tyre pressures
Brake check Clutches
Maintenance of air conditioning

Body and passenger compartment Electrical wiring schematics General information

Airbags Disconnection and Technical specification
reconnection of battery
A/C air conditioning Repair times
Electric schemes
Repair information
Faulty codes
Location of the rack number
Location of electrical
Warning symbols
components
 Technical assistance Lucas Academy 39

ADVANTAGES

Works on PC, Mac, tablets and smartphones Instant information provided, with nothing to install

Continuously updated with Created based on what happens in the workshop

the most recent data and functions

Comprehensive
range of technical
information.

Quick reply
40 Lucas Academy

NOTES
Lucas Academy 41
42 Lucas Academy

NOTES
Lucas Academy 43
EUROPE

UK - Chichester Road - Ponswood Ind. Estate

TN38 9BG - ST Leonards-On-Sea - East Sussex

SPAIN - Pol. Ind. Morea Sur, 59 - 31191 Beriain - Navarre

ITALY - Via F. Filzi, 15 - 20032 Cormano - Milan

NORTH AMERICA

USA - Southfield Town Center - 1000 Town Center - Suite 725

48075 Southfield - Detroit - Michigan

CENTRAL AMERICA

PANAMA - Boulevard Costa del Este

Financial Park Tower - Planta 20 - Costa del Este - Panama City

SOUTH AMERICA

BRAZIL - Rua Gastão Vidigal, 370 -13570-655 - São Carlos - SP

lucasdiesel.com