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Engineer - Desktop Management

Wipro Infotech is the IT services division of Wipro Limited. In the quarter ending June 30, 2005, Wipro Infotech's revenues were Rs. 3.38 billion, a 25% increase over the previous year. Profit before interest and taxes grew 61% to Rs. 218 million. The document then provides details on job openings for desktop engineers and technical support executives at Wipro Infotech, including responsibilities, requirements, and application details.

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0% found this document useful (0 votes)
93 views4 pages

Engineer - Desktop Management

Wipro Infotech is the IT services division of Wipro Limited. In the quarter ending June 30, 2005, Wipro Infotech's revenues were Rs. 3.38 billion, a 25% increase over the previous year. Profit before interest and taxes grew 61% to Rs. 218 million. The document then provides details on job openings for desktop engineers and technical support executives at Wipro Infotech, including responsibilities, requirements, and application details.

Uploaded by

saymehai_rajesh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Wipro Infotech (www.wipro.co.in) is the IT Services, Solutions & Products division of the Rs. 81.

7
billion Wipro Limited. For the quarter ended June 30, 2005, the revenues touched Rs. 3.38 Billion, an
increase of 25% year on year. Profit Before Interest & Tax (PBIT) grew by 61% year on year to Rs.
218 Million.

Engineer - Desktop Management

Roles and Responsibilities :


The Desktop support Engineers shall provide assistance to the IT users. The Engineers will be
deployed full-time as per the project timings as required.

The primary responsibilities of Desktop E ngineer will be


. Responsible for providing IT assistance to include application support, hardware and software
installation and troubleshooting.
. Management of user accounts and access controls to client data.
. Responsible for the implementation, support, administration and management of Windows
NT/2000/XP workstations and/or servers.
. Configuration of Lotus Notes client setup. http://www.ChetanaS.org
. Configur ing Microsoft Outlook / Outlook Express.
. Perform system software and hardware maintenance, evaluate, test and integrate upgrades to
operating systems, support software and applications
. Response & closure of calls within committed norms.
. Desktop/phone setup for projects.
. Reducing repetitive calls.
. Backup & Restoration etc.

Experience: 1-5 Years

Walk-In Date: 17 May 2008 | 9 am - 4 pm


Venue: Wipro Infotech, No. 4, Lands End,
Opp. Sister Bunglow, Bandstand, Bandra(W), Mumbai-400050.
Contact Person : Mr.Mino / Ms.Lekha

Pls mail me for any kind of clarifications: Shankar.kannan (at) wipro.com

Note : Candidates interviewed with in 6 Months please ignore this mail.

Wipro Infotech (www.wipro.co.in)

Engineer /Sr. Engineer- Desktop Management

Incumbent recruited against this requirement will be responsible for:


Responsible for providing IT assistance to include application support, hardware and software
installation and troubleshooting.
Management of user accounts and access controls to client data.
Responsible for the implementation, support, administration and management of Windows
NT/2000/XP workstations and/or servers.
Configuration of Lotus Notes client setup.
Configuring Microsoft Outlook / Outlook Express.
Perform system software and hardware maintenance, evaluate, test and integrate upgrades to
operating systems, support software and applications
Response & closure of calls within committed norms.
Desktop/phone setup for projects.
Reducing repetitive calls.
Backup & Restoration etc.
Skills Required:
Should be Microsoft Certified Engineer.
Should have experience in administering the Desktop, Laptops, Servers and Bac kup & Peripherals.
Should be able to troubleshoot on Applications, Operating System etc.
Should have relevant experience in installation and support of Windows NT/2000/XP etc.
Good working knowledg e of Active Directory,Group Policies, WINS, DNS, DHCP,Windows Terminal
Server, TCP/IP Networking knowledge etc.
Knowledge of Network Infrastructure - Hardware, Software, Ethernet Cabling, Ports, IP addresses,
NAT boxes.
Knowledge of Imaging - Ghost or equivalent.

Technical Competencies: Desktop/Laptop Management, Application Support

Qualification:
Diploma / B.Sc/ B.Com/ BBA/ BBM/ BA/ BCA with 50 and above% with REGULAR COURSE (No B.E/
B.Tech & no Post Graduates)
Age Criteria : Maximum 26 yrs ( 1982 and above born)
Excellent Communication & Interpersonal skills are must for all the above requirements.

Experience: 1-4 Years

Walk-In Date: 17 May 2008 | 9 am - 4 pm


Venue: Wipro Infotech, N0 30 Divyasree building
Mission Road, 1st Main, S R Nagar, Bangalore 27
Boardline No: 30083008
Direct: 30081575 (Dinesh)
Contact Person: Dinesh, Krishna Prakash, Roshni Gupta, Perez

Wipro Infotech (www.wipro.co.in)

Technical Help Desk

Job Description:
. For first level administration of desktops, Laptops etc.
. For troubleshooting on Applications and Operating Systems.
. Good Experience on Windows XP
. Provide technical support to Australian based customers

Designation: Technical Support Executives


Location: Gurgaon/Delhi
Experience 1+ years

Incumbent recruited against this requirement will be responsible for:


The Technical Coordinator will act as the single point of contact to the Australian customers / Users for
all Non IT/IT related requirements.
Adherence to escalation process both internal & customer escalation
Responsible for providing IT assistance to include application support, Hardware and Software
installation and troubleshooting.
Management of user accounts and access controls to client data.
Strong Communication Skills.
Voice Process
Should be ready to work in 24/7 shift.

Walk-In Date: 17 May 2008 | 9 am - 2 pm


Venue: Wipro Infotech, Plot No. 480-481,
Udyog Vihar, Phase-3, Gurgaon
Contact Person: Ankush Pathania

Position Sought :  System Admin/ Desktop Engineer 

Age :  29 years     Experience : 3.6 years  

Qualification :  MSC (IT) 

Preferred Location :  NCR, Delhi 

Job Category :  System Administration/DBA

Expected Salary :  15,000 (per month) 

Resume
OBJECTIVE:

To work in a challenging environment where I can seek a position to utilize my skills and abilities in the Information
Technology Industry that offers professional growth while being resourceful, innovative and flexible. A growth
oriented challenging career where I can learn and perform my best.

EXPERIENCE : 3+ Yrs.

Jan 2006 to till date


Position : System Engineer
Company : IT Company
Location : Faridabad

ROLES & RESPONSIBILITIES :

Overall responsibility of smooth functioning of I. T. Department at Faridabad Office.


Managing the I. T. Systems Designing new and modifying existing systems across the organization for better and
efficient working for the Company/ Organisation.
Responsible for implementation of software as and when required and upkeep of the entire network.
To take care of all Hardware, Software and Equipment of EDP department.
Maintenance and troubleshooting of Mail Software like Outlook Express.
Maintenance and troubleshooting of Mail Software Lotus Notes 6. 5.
Installation of Network Equipments & Providing Basic Networking Support..
Vendors Enquiry, purchasing equipments.
Implementing Antivirus, Regular updation of Antivirus, Installing/ Uninstalling Operating System & other Programs,
Installation & Troubleshooting of processors, motherboard, Providing Network support in terms of installing network
software/ hardware, Reporting problems & follow-up and Providing general System-Support including Operation of
certain User programs and Installation & Troubleshooting of PCs, Hard Disc, RAM, various types of card (network,
modem, VGA etc. ) CD drive (ROM, Writers, Combo, DVD etc. ), floppy disk, Printers, Scanners, and other
Hardware etc. at user location.

Nov. 2003 to Nov. 2005.


Position : I. T. Engineer
Company : UT Pumps & Systems Ltd.
Location : Faridabad

ROLES & RESPONSIBILITIES :

Maintenance & troubleshooting of P. C. & Peripherals.


Responsible for Installation, Operation, Maintenance Support for Network Printers.

Contd.

Installation of Windows 2000 Advanced Server.


Creating & Managing User Accounts.
To take care of all Hardware, Software and Equipment of EDP department.
Working knowledge of Microsoft Outlook Express & Outlook Express.
Installation of Network Equipments & Providing Basic Networking Support.
Implementing Antivirus, Regular updation of Antivirus, Installing/ Uninstalling Operating System & other Programs,
Installation & Troubleshooting of processors, motherboard, Providing Network support in terms of installing network
software/ hardware, Reporting problems & follow-up and Providing general System-Support including Operation of
certain User programs and Installation & Troubleshooting of PCs, Hard Disc, RAM, various types of card (network,
modem, VGA etc. ) CD drive (ROM, Writers, Combo, DVD etc. ), floppy disk, Printers, Scanners, and other
Hardware etc. at user location.

PROFESSIONAL QUALIFICATION:

MCP (Microsoft Certified Professional).

Msc. [IT], 3 Years Degree from Sikkim Manipal University.

ACADEMIC QUALIFICATION:

Modules Board/ University

B. A. Delhi University
12th N. O. S.
10th C. B. S. E.

Professional Summary :

Able to accurately prioritize workload and adapt quickly to challenging needs.

Enthusiastic, Creative, Willing to assume responsibility.

Equally effective working independently.


 

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