December 3, 2020

City Commission
Work Session
• Build a transparent, high performing, customer service focused
city organization.
• Evaluate city department operations and structure to assure
maximum operating efficiency and highest level of customer
service.
• Align organization/city departments with city strategic vision.
• Adjusted work schedules and operating hours in several departments to
enhance customer service and operating efficiency (Finance, Public Works,
Communication division).
• Reorganized staff in several departments to improve operations (IT,
Administration, Personnel, Leisure Services, Public Works, General Services).
• Cost neutral or cost saving.
• Implemented citywide pay plan.
• Relocated building permits and licensing to enhance customer service and
protect public health.
• City operations center is under construction at Dothan Utilities.
• Public Safety Center is operational.
• Enhanced transparency and communication.
• Community relations team
• Media relations
• Social media presence
• Website
• Internal communication
 • Move Landscaping Division (7
employees) from General Services to
Public Works Street Division.
• Better utilizes personnel and
equipment to more efficiently maintain
Public Works right-of-ways and City property.
• Have been working together on a trial
basis for several weeks with good
success.
• No Commission action is required.
 • Create a small concrete crew that will
repair and replace concrete sidewalks
and curbing as well as repair brick
paver sidewalks primarily in the
downtown area.
Public Works • Add three positions at a cost of
$165,715 with fringes.
• Purchase needed equipment for
$150,800.
• Requires Commission funding.
 • Move all wastewater engineering
functions including utility locates from
Public Works to Dothan Utilities.
• Move Fats, Oil, and Grease (FOG) Program
from Planning to Dothan Utilities.
• Rename and upgrade some positions in
wastewater, water, and locates to better
handle the increased workload at a cost of
$39,740 with fringes.
Dothan • Create Civil Engineer position to analyze
sewer data and provide corrective actions
Utilities per preventative maintenance programs at
cost of $96,700 with fringes.
• Purchase needed equipment for $50,000.
• Will put the current and continued
compliance of the Administrative Order on
Consent (AOC) under one department to
help ensure all required work is
completed.
• Requires Commission funding.
 • Red Water Program-Create Dothan
Utilities Construction Inspector
position to handle the Red Water
Construction Program and coordinate
Dothan activities of the contractors at a cost of
Utilities $69,127.00 with fringes.
• Purchase needed equipment for
$25,000.
• Requires Commission funding.
 • Extend Dothan Utilities Dispatch hours
from 6:00 A.M. – 4:30 P.M. to 6:00
A.M. - 11:00 P.M.
• Create two positions to handle the
increased coverage and management
at a cost of $118,288 with fringes.
Dothan • Will enhance the technical support in
Utilities maintaining the outage management
system and advanced metering
process, and to lessen the burden of
the Public Safety Communications
Center dispatching non-emergency
utility calls.
• Requires Commission funding.
 • Create a Code Enforcement Section to
focus on resolving complaints
(overgrown lots, permitting, structures,
inspections, etc.) and connecting
residents with resources within the
community that can provide additional
support and mitigation in resolving
Planning problems.
• Create four positions for the section at
a cost of $304,083 with fringes.
• Purchase needed equipment for
$116,000.
• Requires Commission funding.
 • Create a plans examiner position to
streamline the plans review process.
• Create an administrative secretary
position to help with the administrative
duties of the division.
Planning • Create two positions for the section at
a cost of $123,654 with fringes.
• Purchase needed equipment for
$6,500.
• Requires Commission funding.
 • Authorize nine additional Firefighter
positions.
• Will help meet minimum staffing
requirements and offset overtime
costs.
• Authorize nine firefighter positions at a
Fire cost of $573,859 with fringes.
• Purchase needed equipment and
training for $103,500.
• Anticipate cost savings due to decrease
in overtime.
• Requires Commission funding.
 • Abolish 1 Meter Reader vacancy at
$52,687 and 2 Utility Services
Representatives vacancies at $141,710
due to implementation of AMI.
• Use savings to authorize one
Accountant position at $72,289.
• Cost savings of $122,107.
Finance • Modified operating hours of Utility
Collections from 8:00 A.M – 4:30 P.M.
to 7:30 A.M. - 4:00 P.M.
• Business Services Division of Planning
has mirrored the same operating
hours.
• No Commission action is required.
 • Move EEO position to Personnel and
add duties of Professional
Development Training Officer.
• Fill vacant Assistant Personnel Director
Personnel position from inside.
• Abolish vacant Personnel Analyst
position.
• No Commission action is required.
 • Provide opportunities for advancement
Performing for our Operations staff by creating
Event Operations Worker I and II
Arts positions.
• No Commission action is required.
 • All Recreation Centers are now under the
Assistant Director-Programs.
• All athletic complexes are now under the
Assistant Director-Operations.
• All aquatics, including Water World, is its
own division.
Leisure • All future therapeutic programming will be
Services housed at Doug Tew Recreation Center.
• Eliminated a Secretary position at $60,837
and a Center Manager position at $96,265.
• Created a Recreation Program Coordinator
position at $78,511 with fringes for
Therapeutics and an Aquatics Technician
position at $54,726 for Aquatics.
 • Create a second Recreation Programs
Coordinator position at $78,511.
• Upgrade the current Aquatics Manager
Leisure position to Assistant Director-Aquatics
for an increase of $8,794 with fringes.
Services • Add additional seasonal positions (up
to 25) for lifeguard and day camp staff.
• Requires Commission funding.
 • Authorize an IT Systems Specialist
position at $78,629 with fringes to
primarily handle the Wiregrass Public
Safety Center.
• Create an IT Security Analyst position
Information at $97,238 with fringes to keep all
Technology systems up to date and secure as
possible.
• Cost is partially covered by IT personnel
savings of $124,888.
• Requires Commission funding.
 • Create a Fiber Optic Crew.
• Crew to finish install of new fiber as
Information well as maintain system once installed.
Technology, • Authorize 5 positions at a cost of
$454,752 with fringes.
Public Works,
• Purchase needed equipment and
Dothan Utilities training for $650,000.
• Requires Commission funding.
 • Create a project manager position
(architect or engineer).
• Position to become familiar with
operations to be able to replace
General existing personnel close to retirement.
• Authorize one position at a cost of
Services $97,096 with fringes.
• Purchase needed equipment and
training for $25,000.
• Requires Commission funding.
 • Janitorial and grass cutting supplied by
contract services at WPSC.
• Create a Wiregrass Public Safety Center
Manager position.
Wiregrass • Will oversee the recruitment and rental
from outside agencies and the overall
Public Safety operation of the WPSC facilities.
Center • Funding of $100,000 per year for the
next three fiscal years starting in 2022
provided by Wiregrass Foundation.
• Requires Commission funding in FY
2025.
 • Fill future vacancy of City Clerk.
• Fill future vacancy of Police Chief.
• 9 of 13 department directors and
unclassified appointed employees are
Administration currently eligible to retire.
• 55 employees retired this year. 99
more are eligible now. 91 will be
eligible to retire in 3 years and another
50 will be eligible in 5 years.
 Immediate Action - $1,187,912

• Move Landscaping to PW – no cost

• Move Wastewater and FOG to DU with restructuring - $64,740
• Create Code Enforcement Section - $420,083
• Restructure Inspections Division - $130,154
• Authorize 9 Firefighter positions - $677,359 (cost offset due to overtime savings)
• Restructure Finance – ($122,108)
• Restructure Personnel – ($105,018)
• Restructure Performing Arts - $8,283
• Restructure Leisure Services – $63,440
• Restructure Information Technology - $50,979
 Future Action - $2,088,776

• Create PW concrete crew – $316,515

• Create DU Civil Engineer and Inspector positions - $215,827
• Restructure DU Dispatch - $118,288
• Add additional LS seasonal positions - $211,298
• Create Fiber Optic Crew - $1,104,752
• Create GS Project Manager position – $122,096
• Create WPSC Manager position - $100,000 funded by WF for 3 years
Questions?