DAKSHIN HARYANA BIJLI VITRAN NIGAM

INFORMATION HAND BOOK

(Manual 1 to 17)

2006-07

Managing Director
Dakshin Haryana bijli Vitran Nigam
Vidyut Sadan, Vidyut Nagar, Hisar

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 TABLE OF CONTENTS
Sl. particulars Page
No. No.
i Introduction 3

ii Particulars of DHBVN, Functions and duties 4

iii Power and Duties of Officers and Employees 27

iv The rules, regulations , instructions, manuals and 42

records held under its control or used by its
employees for discharging its functions
v Particulars of any arrangement that exists for 44
consultation with, or representation by, the
members of public in relation to the formulation of
policy or administration thereof
vi A statement of the categories of documents that 48
are held by or under the control of the Nigam
vii Board, Councils, Committees 50

viii The names, designations and other particulars of 53

the PIOs.
ix Procedure followed in decision making process 57

x Directory of officers 59

xi Remuneration Details 68

xii The budget and plans 77

xiii Manners of execution of subsidy programmes and 104

plans
xiv Concessions, permits or authorisation 108

xv Norms of Functions 109

xvi Information in electronic form 126

xvii Facilities to citizens for obtaining information 127

xviii Other useful information 128

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 Chapter -1

Introduction

If there is an open public utility with means of information available to

the public, there would be greater exposure of functioning of the utility
and it would help to assure the people better and more efficient service.
There can be little doubt that exposure to public gaze and scrutiny is
one of the surest means of achieving a clean and healthy working. An
open working is clean working and powerful safeguard against
oberration and inefficiency.

Sensitised by a number of Committees and Councils working on this

subject and values of democracy, the Government of India enacted the
Right to Information Act - 2005 in June 2005. The Act in its preamble
provides for setting up a practical regime for right to information for all
citizens to secure access to information under the control of every
public authority. Statutory provisions have been made, in the Act, for
the right to information and all citizens possess such right, subject to
restrictions as per the Act.

This handbook is designed to provide information about the Dakshin

Haryana Bijli Vitran Nigam Limited (DHBVN), a Government of
Haryana owned and controlled company, for citizens to secure access to
information in order to promote transparency and accountability in the
working of this organisation. This handbook is useful for key public of
the DHBVN, including power utilities at the Central Government level,
Haryana Power Utilities, Government departments, suppliers,
contractors, bankers, electricity consumers and to the general public.
This handbook has been prepared as per provisions contained in the
Right to Information Act - 2005.

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 Chapter –2 (Manual-1)

Particulars of Organisation,
Functions and duties

The Dakshin Haryana Bijli Vitran Nigam (DHBVN)

came into being on 15th March, 1999 i.e. the date of
Incorporation and received the certificate of commencement of
Business on Ist April, 1999. The company as well as the Uttar
Haryana Bijli Vitran Nigam (UHBVN) are subsidiaries of the
Haryana Vidyut Prasaran Nigam (HVPN). The HVPN, and the
Haryana Power Generation Corporation (HPGC), came in to
existence pursuant to unbundling of the Haryana State Electricity
Board (HSEB) on August 14, 1998 after Haryana Electricity
Reforms Act became effective. Simultaneously, an independent
regulatory body i.e. Haryana Electricity Regulatory Commission,
was constituted to aid and advise the state Government on the
development of the power sector and take appropriate measures
to balance the interests of various stake holders. The distribution
assets of HVPN were transferred to DHBVN & UHBVN w.e.f. Ist
July, 1999. Pursuant to Second Transfer Scheme.

The DHBVN, is entrusted the responsibility of

distribution and retail supply of power within its jurisdiction
comprising of nine districts viz; Faridabad, Mewat, Gurgaon,
Rewari, Mahendragarh, Bhiwani, Hisar, Fatehabad and Sirsa. It
operates through six operation circles namely; Faridabad,
Gurgaon, Narnaul, Bhiwani, Hisar and Sirsa. The Operation

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 circles Gurgaon, Hisar and Narnaul include two districts each i.e.
Hisar and Fatehabad, Gurgaon and Mewat and Mahendragarh
and Rewari respectively.
The Dakshin Haryana Bijli Vitran Nigam Ltd. has
been constituted as a company under the provisions of the
Companies Act- 1956 in public sector and is a Government
Company within the meaning of Companies Act, 1956. It was
given license for power distribution in nine districts of Southern
part of Haryana on 04-11-2004.
The Nigam supplies power to its over 18.25 lac
consumers of different categories through distribution network of
130 substations of 33 KV level, about 1600 feeders of 11 KV
level and 68700 distribution transformers of different levels.
The jurisdiction of the Nigam is sprawled over an
area of 24208 square kilometres having geographical variations
from water logged plane areas to undulating sand dunes of the
Thar Desert. The area of sand dunes is a single crop area while
in plane areas farmers take two to three crops in a year including
water-guzzling crops like rice and wheat. Irrigation of crops is
largely dependent on electricity run tube wells. The region has a
density of eight electricity run tubewells per square kilometre
area. The Nigam serves 1.20 crore population of 3,348 villages.
The DHBVN is endeavouring to improve the quantity and quality of
power supply to its consumers. During the financial year 1999-2000 (the year of
creation of the DHBVN), only 63,308 lakh units (LU) of energy was available for
the area now comprising the DHBVN which increased to 95,900 LU during the
year 2005-2006. The consumption grew at an average annual rate of about 11
percent since the year 1999-2000 which contributed to progress of the State and
increased revenue in flows. The falling trend of industrial consumption recorded
in the earlier years has reversed. The agriculture sector in its area could pierce

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through a medley of adverse factors, like failure of Monsoons, only because of
sufficient and qualitative power.
Revenue has shown a remarkable upward trend during the period
2000 -2001 to 2005-2006 and has increased by over 72 per cent. The revenue
(The amount of bills raised), which was Rs.1340 crores during the year 2000 -
2001, has increased to about Rs 2400 crores during 2005-06. The annual
Percentage increase in revenue assessed has been about 14.5 per cent as
compared to 1999-2000.
The Faridabad Operation Circle is probably the first Operation
Circle in India that came in profit.
Various schemes were launched for improving consumer metering,
billing and collections. Simultaneously, for improving the customer satisfaction,
many facilities have been given to the consumers like bill collection through
commercial banks, post offices and mobile cash collection vans, distribution of
bills through courier system in towns and through village Chowkidar and ex-
servicemen in Villages, resolution of customer billing disputes and complaints.
Bijli Suvidha Kendras (BSK) have been set at all district head quarters in
first phase, which works like call centres for redressal of complaints of
consumers relating to power supply round the clock. It is planned to extend the
BSK facility in other towns in second phase and to all villages in third phase.
Customer Care Centres are also being set up at all operation circle offices. A
Customer Care Centre is already operational in the Vidyut Sadan at Hisar.

POLICY/SCHEMES AND ACHIEVEMENTS

Following the policies introduced by Govt. of Haryana, the strives, made

by the Dakshin Haryana Bijli Vitran Nigam (DHBVN) in its area, are opening
new vistas of socio-economic development maintaining firmness of
determination of the government. The Nigam is apparently marching ahead
to achieve the success of path of improving quality of power supply and to
achieve the goal of consumer satisfaction.

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 ELECTRICITY BILL ARREARS WAIVER SCHEME
The Government of Haryana took a historic and courageous decision on
June 16 last to waive off arrears of electricity bills of domestic and agriculture
consumers in rural areas. In the area of DHBVN, the response of consumers
to the scheme has been enthusiastic. About 3.25 lac defaulter consumers
have already started paying their current electricity bills taking the benefit of
the scheme.
Later, the DHBVN extended the benefits of electricity bill waiver
scheme to Panchayat tubewells, village community centres and Chaupals
also as these consumers are being given power supply under domestic
supply category. Since the scheme is meant for rural domestic and
agriculture consumers and these consumers are under domestic category of
consumers they become entitled for benefits of the bill waiver scheme.
The facility of reconnection of permanent disconnected tubewell and
domestic connections in rural area is also made available upto March 31,
2005 under the bills waiver scheme. Under the scheme, permanently
disconnected domestic and agricultural consumers of rural area, who were
defaulters as on June 16, 2005, can apply for reconnection by depositing
consumption security (CS), meter cost and reconnection fees. They will not be
charged minimum monthly charges for the period of disconnection prior to
June 16. In case a consumer desires, he will be allowed to pay cost of meter
in ten installments.
In case of tubewell connections, the fee of reconnection has also been
reduced drastically. A fee of only Rs.1000/- for disconnected consumer for
less than six months period and only Rs.2000/- where the period of
disconnection is more than 6 months will be charged. Where the High
Tension/Low Tension (HT/LT) lines are required to be erected, the
reconnection shall be allowed by charging only 50 per cent of the cost of
erection of the lines. Rest of the 50 per cent of the cost would be borne by the

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 DHBVN. The cost of augmentation of transformer or installation of new
transformer would be borne by the DHBVN.

VOLUNTARY DISCLOSURE SCHEME FOR UNAUTHORISED LOAD

The DHBVN gave opportunities to the consumers of domestic, non-
domestic and agriculture categories to declare their unauthorisedly extended
load voluntarily by launching a Voluntary Disclosure Scheme (VDS) for four
times. This scheme evoked a laudable response. About 91 thousand
consumers declared their unauthorised load to the tune of over 270 megawatt
(MW) and got regularised without paying any penalty.

NEW CONNECTIONS
Special efforts were made to accelerate the pace of releasing new
connections. The plan of setting up Consumer Care Centre would facilitate
consumers to get connection with out delay. A scheme was launched to give
domestic and non-domestic connections on spot by holding camps in selected
villages. Aim of this scheme is to dissuade the people of using electricity
through illegal kundi connections and to provide a regular electricity
connection to villagers without any delay and fatigue. New domestic and non-
domestic connections in the area of the DHBVN are being released within 15
days period. Special efforts have been made to accelerate the pace of
releasing agriculture connections. Where the number of pending connections
is high, the work is being got done on turnkey basis.

Label2
Label1
24 HOUR POWER SUPPLY TO VILLAGES
The DHBVN has decided to give 24 hour power supply, on urban mode,
to those villages and settlements in town areas which have 33 KV substations
located within their boundary or which fall within two kilometre area from the
substation of 33 KV or above level. However, entire cost of erection of feeder,

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including the cost of terminal equipment at the substation, will be borne by the
Panchayats or the consumers.
Such villages or towns would be given the facility of power supply from
urban feeders if 90 per cent or more consumers are paying their electricity
bills.
It is planned to segregate the feeders supplying power to rural areas
from the feeders supplying power to urban areas so as to give reliable power
supply to rural areas.

DOMESTIC TARIFF FOR SCHOOLS

The DHBVN has decided to supply electricity to elementary schools
(Government Primary and Middle schools) on domestic tariff in view that the
schools do not charge any tuition fee from the students.

CHEAPER POWER TO WOMEN

So as to uplift status of women in the society, the DHBVN is giving
power supply at a rate 10 paisa lesser than the normal tariff if a domestic
connection is taken in the name of a woman and the property is also in her
name.

IMPROVING CONSUMER SERVICE

To improve the services like meter reading, bill distribution and revenue
collection, the DHBVN has decided to entrust the work to ex-servicemen
through Haryana Ex-Services League. The ex-servicemen have already
started the activities of meter reading, bill distribution, etc. in villages. A pilot
scheme to give villages to micro franchisees (Gram Vidyut Pratinidhi) for
complaint handling, meter reading, bill distribution and revenue collection.
The GVPs would be ITI trained in electricity trade.

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STRENGTHENING DISTRIBUTION SYSTEM
The Nigam realized that excessive length and over loading of 11 KV
feeders are the major reasons of low voltage and interruptions in power
supply. To over come the problem and to give uninterrupted power supply at
proper voltage up to tail of electricity feeders, the DHBVN rehabilitated 242
feeders of 11 KV level by dividing each feeder into 2 or 3 feeders and
renovating complete system. These feeders have been divided into 556
feeders of proper load and length.
Rehabilitation of 35 feeders of 11 KV level, augmentation of conductor of
80 feeders and erection of 123 new 11 KV feeders are planned to be
completed in near future, thus, strengthening the distribution system to a
considerable level which would be sufficient even to meet the demand to be
increased in near future also.
Complete power distribution system in a number of towns is being
renovated under different schemes so as to increase the reliability of power
supply. To make power supply system interruptions free, the DHBVN set up
15000 power distribution transformers of different capacities and augmented
the capacity of 291 existing pole mounting substations during last over six
years. The Nigam plans to install about 4200 new distribution transformers in
the system and replace 1500 existing transformers of lower capacity with
those of higher capacity. Electricity distribution lines of a length of over 1600
kilometres are under construction.
To strengthen power distribution system in rural area to give
electricity connections in all house holds in villages, including hamlets, and to
provide free connections to rural people living below poverty line, the DHBVN
have sent a number of schemes for each district worth about Rs.100 crores to
the Government of India for approval under the Rajiv Gandhi Gramin
Vidyutikaran Yojna. The schemes of an amount of Rs. 29 crores for the
districts of Sirsa and Bhiwani have already been sanctioned by the
Government of India.

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Operation Innovations- Distribution Action Plan
The Nigam aims to develop into an efficient and successful electricity
distribution company by introducing innovative new technologies, adopting
efficient process and systems, emulating best practices in the sector and
providing best services/added value to its consumers.
The current distribution network is a legacy of the past. There have been
several innovations and new practices in the utility business, which has
helped improve operational performance and provide quality supply of
electricity to the consumers. It is the endeavor of the power distribution
corporation to adopt best practices in the sector.
The Nigam would adopt a bottom up planning process to identify
requirements for renovation & modernization (R&M) and addition of new
capacity in the network. The key initiatives to improve the operational
performance and service parameters for quality and reliable supply of
electricity are discussed below:-
Modernization of Low Tension Distribution System (LTDS): The LTDS
has many shortcomings like high technical loss, voltage drop due to
inadequate maintenance, system overloading /load unbalancing etc. The
present network of the company is primarily based on LTDS (over 60 %).
Therefore, to improve the efficiency in addition to LTDS modernization
program; preventive & scheduled maintenance, maintenance of safety
and earthing system, maintenance of distribution transformers, provision
of adequate breakers and fuses etc. shall be undertaken on priority basis.

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Introduction of High Voltage Distribution System
It is a policy of the DHBVN to increase High Tension portion of the
distribution system as it has lower technical losses compared to the Low
Tension system. (HVDS): HVDS has a lower technical loss than LTDS.
Also it reduces the non-technical losses by preventing unauthorized use of
electricity. The Nigam plans to introduce HVDS, to reduce AT&C losses
especially in areas with high losses. HVDS would also ensure accurate
and universal metering of all connected consumers.
Demand Side Management (DSM): With increasing load, inadequate
generation capacity addition and higher peak load requirement, DSM has
become an urgent necessity for utilities. The key objective of the DSM is
to manage the load in such a way that the load curve is flattened.
Successful implementation of DSM would require detailed understanding
of the load curve (intra day and seasonal) of the Nigam and thereafter
introduction of tactical and strategic measures to provide incentives to
consumers for shifting/reducing load from peak load to base load.
The Nigam plans to introduce Time of Day (ToD) tariff and meters to all
possible categories, whereby industrial High Tension (HT) & Low Tension
(LT) consumers, large commercial & large residential consumers would be
assessed on ToD basis over the next few years. The Nigam also plans to
segregate agricultural feeders to assist in shifting of agricultural load to off
peak time and promote energy efficiency measures like the usage of
capacitors amongst agricultural consumers. For effective DSM in the
agricultural areas, switchable capacitors and single-phase transformer
system are being planned.

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In addition to the above technical measures, public awareness program
shall be initiated to promote energy efficient appliances like chloro fluro
lamps, especially in public street lightings. Different means of publicity are
being used to create awareness for energy efficiency. It is planned to
introduce prepaid metering system to motivate consumers to conserve
electricity

Energy Accounting and Audit:

One of the critical inputs for better planning of the distribution systems is
acquisition and recording of energy flow data. The energy flow data at all
interface points is critical information which assists in proper diagnosis of
problems in the system and provides leads towards proper use of
electricity. Therefore, an energy accounting and audit system is essential
for prioritization of specific projects under various schemes like systems
improvement program and HVDS. A SCADA based system for energy
accounting and audit will be implemented and consumer profiling &
indexing shall be carried out in all the major towns of the corporation with
detailed GIS mapping.

“Urban Agenda” Distribution Infrastructure Planning for Urban

Areas:
The Nigam has a significant presence of residential consumers and has a
large network in the cities and towns. This would require it to Improve its
infrastructure to reduce accidents and also require it to dovetail its
planning to the overall urban plan for meeting public laws and traffic
Regulations and for overall aesthetic consideration of city planning. The
Company plans to take conversion of overhead lines with underground
cables, which are safer than the overhead lines. The underground cables
would also reduce the theft of electricity.

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 Duties of the DHBVN

1. To supply electricity in nine districts of Southern Haryana viz. Sirsa,

Fatehabad, Hisar, Bhiwani, Mahendragarh, Rewari, Gurgaon, Mewat and
Faridabad.
2. To ensure regular and qualitative power supply.
3. To ensure power supply to all categories of consumers as per norms fixed
by the Haryana Electricity Regulatory Commission (HERC).
4. To release electricity connections to all categories of applicants including
domestic, non-domestic, agriculture, industrial, bulk supply, railway, water
works, streetlights, etc.
5. To attend daily complaints and faults in power supply and redress
grievances of consumers.
6. Setting up of 33/11 KV substations and distribution transformers.
7. Erection of 33 KV, 11 KV and low tension (LT) lines.
8. Operation and maintenance of transmission system of 33 KV level and
distribution system.
9. Augmentation and renovation of transmission system of 33 KV level and
distribution system.
10. To check pilferage of electricity, to protect the right of consumers.
11. To encourage consumers to use only ISI marked electricity equipment
and gadgets.
12. To educate consumers on safe and optimum/rational use of electricity.
13. To provide guidelines to consumers for using electricity gadgets and
motors of actual declared rating and safety of their installations.
14. To educate consumers on power conservation.

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15. Electrification of hamlets and to provide free electricity connections to the
people living below poverty line under Rajiv Gandhi Gramin Vidyutikaran
Yojna.
16. To give free connections to poor and down trodden under Kutir Jyoti
Programme to achieve the target of 20 point programme.

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 ORGANISATIONAL STRUCTURE OF DHBVNL
Chairperson

Managing Director
DGM - IT/MIS & Monitoring Vigilance & Security
MGR - IT/MIS
Xen - Operations Monitoring Company Secretary

Director Commercial, Finance & Director Projects

Director Operations
Regulatory Affairs
CE - Operations Gurgaon CE - Material Management
GM - Comml. & Regulatory
. SE - Operation Faridabad . SE - MM - I .
Under Secretary - HR - I
. SE - Regulatory Affairs . SE - Operation Gurgaon . SE - MM - II
. Under Secretary - HR - II
. SE - Commercial . SE - Operation Narnaul . SE - Stores
. Under Secretary - Legal
. SE - Reforms & DSM . FA & CAO MM
. Under Secretary - General
. Mgr - Customer Services CE - Operations Hisar
. Deputy Secretary (T&M)

.
Chief Accounts Officer Medical Officer

. Xen (Training & Research), Hisar.

. SE - Operation Hisar
. Estate Officer . SE - Operation Bhiwani
. School
. SE - Operation Sirsa
. Manager - Public Relations

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 CE - Planning, Design &
Construction

. Sr. AO - Accounts and Reconciliation . SE - Planning

. Manager- Industrial Relations
. Sr. AO - Payroll . SE - Design

. Sr. AO - Pension SE - Metering & Protection . SE - Construction

Financial Advisor

. Xen - Metering & Protection - Hisar

. Xen - Metering & Protection - Bhiwani
. Sr. AO - Establishment / Funds & loans . Xen - M&P - Gurgaon
. Sr. AO - Banking and Recovery . Xen - M&P - Faridabad
. Sr. AO - Finance & Budgets
SE - System Operations & Energy
Chief Auditor Audit
. Sr. AO - Revenue Audit . Xen - SO & EA Hisar
. Sr. AO - Works Audit . Xen - SO & EA Faridabad
. Control Room Hisar
. Control Room Gurgaon

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Office of Chairman

The office of the Chairman, DHBVN is located in Shakti Bhawan, Sector-6

Panchkula.

Office of Managing Director

The Office of the Managing Director, DHBVN is located in Nigam’s head office
Vidyut Sadan, Vidyut Nagar at Hisar. Personal staff of the MD includes a Sr. Private
Secretary, a private assistant and a clerk. While, Dy. General Manager (IT), Company
Secretary, Manager (Monitoring) report directly to the Managing Director. The MD is
assisted by three whole time directors viz. Director (Operations), Director (Projects), and
Director (Commercial), Finance and Regulatory Affairs) and General Manager (HR and
Admn.).
Director (Projects): His office is located in Vidyut Sadan, Vidyut Nagar, Hisar. He
generally controls Planning, design and construction works in addition to material
management. He is assisted by two Chief Engineers, each for Material Management
and Planning, Design and Construction and four Superintending Engineers.
Director (Commercial, Finance and Regulatory Affair) : His office is located in Shakti
Bhawan at Panchkula and generally looks after the finance related issues of all the
Haryana Power Utilities.
Director (Operations): His office is located in Vidyut Sadan, Vidyut Nagar, Hisar. He
controls his organisation through Chief Engineer, Operation Zone- Hisar, Chief
Engineer, Operation Zone- Delhi, Superintending Engineer, Metering and Protection
and Superintending Engineer system Operations and Energy Audit.
The Operation Zone Hisar comprises of three operation Circles namely
Operation Circle Sirsa, Operation Circle Hisar and Operation Circle Bhiwani. The
Operation Zone Delhi comprises of Operation Circle Narnaul, Operation Circle Gurgaon
and Operation Circle Faridabad. Each operation circle is headed by a Superintending
Engineer.

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 DHBVN VISION

It is a right time for Haryana to further accelerate the pace of economic growth to become
number-I state of India. The growth graph can rise only upon the foundations that the
infrastructure sector, particularly the power sector, can and must provide.
To give a strong base to the agricultural, industrial and economic growth of Haryana, the
Dakshin Haryana Bijli Vitran Nigam (DHBVN) is committed to set new benchmarks in
standards of corporate performance through the pursuit of operational and financial excellence. It
aspires to be the best distribution company in India by enhancing its technological leadership and
consumer satisfaction. Nevertheless, to provide quality electricity-supply-service to consumers in
most effective and efficient manner at reasonable tariff through continuous innovations is
considered to be the strongest factor of consumer satisfaction. The DHBVN has also to uphold
the guiding principle of trust, integrity and transparency in all aspects of interactions and
dealings. Sound financial health also finds prominent place on its agenda.

DHBVN Mission: Excellence in power distribution.

1. The DHBVN rededicates it to serve masses by extending reliable, quality,

uninterrupted, safe and clean power to consumers at affordable tariff to
boost agricultural, industrial and economic development in Haryana.

Priority Focus on:-

• Augmentation, renovation and modernisation of existing distribution system.

• Expansion and strengthening of distribution net work.
• Preventive maintenance of distribution system.

2. The DHBVN is determined to bring down line losses.

Focus on:

• Segregation and rehabilitation of all lengthier and overloaded feeders.

• Setting up additional pole mounted substations.
• Construction of additional 33 KV grid substations and augmentation of capacity of
existing substations.
• Providing dedicated/independent transformers to farmers.
• Introducing High Voltage Distribution System (HVDS) and improve HT/LT ratio.
• Strengthening energy audit system.

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• Cent per cent metering, including metering of tubewell connections.
• Shifting of meters to out side consumers’ premises.
• Abating theft/pilferage and misuse of electricity with the involvement of public.
• Stringent punitive action against unscrupulous people committing theft of power.

3. Improvement in collection efficiency will be the base of consistently

achieving high growth and financial viability.

Focus on:

• Minimising the live arrears.

• Reduction in permanent default arrears.
• Zero tolerance for non-payment of bills (Timely and proper disconnection on default).
• Cent per cent billing on the basis of actual meter reading and elimination of average
billing.
• Use of spot billing and other special billing and collection techniques.
• To ensure timely distribution of bills.
• Expansion and popularising cash collection through banks and post offices.
• Cash collection by Ex-servicemen in rural area.
• Introduction of prepaid metering system.
• Better service in areas of good payer consumers.

4. The DHBVN commits to honesty, integrity and transparency in actions to

achieve higher level of consumer satisfaction.

Focus on:-

• Haryana Electricity Regulatory Commission’s (HERC’s) standards of performance is to

be citizens’ charter.
• Connections to be released on demand.
• To set up customer care centers to give single window facility to consumers.
• Expansion of computerised complaint handling system through Bijli Suvidha Kendras
(BSKs) upto village level.
• Use of Ex-servicemen power to improve consumer service.
• To evolve better consumer dealing and complaint handling system at sub-divisional level.
• To create consumer friendly environment at sub-divisional offices and complaint centres.
• To start mobile complaint handling system.
• Out sourcing of consumer complaint handling.

5. The DHBVN perpetrates to encourage and support energy savings activities

and demand side management optimizing the use of electricity.

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 Focus on:-

• Separating urban and rural load.

• Segregation of agriculture and rural domestic load.
• Providing independent feeders to industries and essential services.
• Reactive power management through capacitor installation.
• Encouraging diversification from water guzzling crops to lesser water consuming crops.
• Bringing on DHBVN books the total connected load.
• To promote use of standard quality electricity gadgets and machines.
• To educate consumers on conservation of electricity.
• To promote remodeling and modernisation of pump-sets.

6. The DHBVN promises modernisation of management to bring about cost

effectiveness and efficiency in functioning.

Focus on:-

• Evolving participatory management to enable workers and managers discuss vital issues
together and work hand in hand towards common goals.
• Persistent drive for increase in revenue and reduction in costs.
• To encourage ideas, talent and value system.
• To train manpower for upgradation of knowledge.
• To promote a work culture that fosters individual growth, team spirit and creativity to
overcome challenges and attain goals.
• Circles to act as profit centres; buy the power they require, pay for it and meet their
expanses through their own income.

7. The DHBVN realizes inherent potential in new technology, particularly

information technology, for improving efficiency, accounting, information
level and consumer satisfaction.

Focus on:

• Bijli Suvidha Kendras (Call Centres) having connected rural areas also.
• Web based availability of each and every information (Information publishing).
• Information facilitation counters/ consumer helpline centres at sub-divisional level.
• Web based database publishing.
• Development of IT within the organisation.
• Lesser paper office.
• Connectivity of workforce to Internet and encouraging usage of I.T. tools right down to
their home level also.
• E-billing and on line payment, ATM type cash collection centres.

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• Providing means of communication of latest technology to maximum number of
employees.
• E – tendering.
• Net work mapping.
• Data logging.
• Remote meter reading.
• Electricity distribution automation.

DHBVN VALUES :

The DHBVN and its employees affirm and commit themselves to dedication to duty, integrity
and honesty, transparency in work, cost consciousness, openness to suggestions and feedback
from all stake holders and consumers. We are connected to consumers by more than electricity
lines and believe in leading by example in consumer satisfaction. We are proud being creators of
base for over all development of Haryana and India.

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 Chapter-3 (Manual-2)

Powers & duties of Officers and

Employees.

Powers:
Managing Director, Chief Engineers, Superintending Engineers,
Executive Engineers, Assistant Executive Engineers, Assistant
Engineers, Chief Accounts Officers, Chief Auditor, Financial Advisers
etc. have been delegated powers for carrying different works and a
book titled ‘Delegation of Powers’ containing all detailed information
in this regard has been published separately. In addition, Haryana &
Punjab PWD(B&R) specifications , Haryana Schedule of Rates and
Indian Standards Codes are also used in carrying out a number of
works.
2 Manuals for general terms and conditions for civil, mechanical,
electrical works: This Book contains rules, regulations, terms &
conditions for carrying the different civil works, mechanical works and
electrical works and for awarding contract for different works like
construction of buildings, roads, substations, transmission and
distribution lines etc. A Book has been published separately.
3. Purchase Manual : In the purchase regulations, N.I.T., floating for
purchase of different material for D.H.B.V.N. , its officers have been
given different powers, details of which is given in purchase
regulations. The manual is published separately.

23
4. Store Manual: The material purchased by DHBVN such as
transformers, meters, conductor, oil, capacitors, breakers, panels etc. is
receiving in its stores and, through stores, it is sent to respective offices.
Unusable or obsolete material/equipment is returned by the field offices
to the store. The store authority completes process of auction of such
material and equipments. To regulate these activities, the powers and
duties of officers have been given in this regulation book which has
been published separately.
5. Sales Manual :- This book contains sales circulars, pertaining to rules,
regulations, terms & conditions on power tariff and other charges,
release of new connections, acceptance of load, load rating, meter
reading, bill preparations, bill collections, power theft cases,
installation of maintenance of metering equipments, revenue matters,
and different schemes on consumer motivation. A book has been
published separately.

Duties of Officers
The Dakshin Haryana Bijli Vitran Nigam is managed by Board of
Directors appointed by the Government of Haryana. The present
composition of Board of Directors is as follows:-
1. Lt. Gen.(Retd.) Onkar S. Lohchab- Chairman
2. Sh.Vijayendra Kumar, IAS - Managing Director
3. Sh.P.K.Dass, IAS Director
4 Smt.Jyoti Arora, IAS - Director
5 Sh.M.K.Sharma - Director
6. Sh. R. K. Goel Director
Managing Director :
The Managing Director is vested with the powers of managing over all
affairs of Dakshin Haryana Bijli Vitran Nigam under the
superintendence and control of Board of Directors.

24
He fixes targets for different officers and offices and analyses their
performance. The Managing Director keeps liaison with the State
Government, Haryana Regulatory Electricity Commission, other
Haryana Power Utilities, World Bank, Power Financial Corporation,
Rural Electrification Corporation etc.

Director/Operation
Besides his contribution in decision making by participating in the
meetings of Board of Directors and Whole Time Directors, the
Director/Op. looks after the work of electricity supply in the area of
D.H.B.V.N.
He also looks after the work of issuing Sales Circulars and instructions
on different aspects of power distribution and instructions relating to
dispatch of material and bifurcation and trifurcation of electricity
feeders. The Director/Op. Coordinate with the Power Utilities from
whom the DHBVN purchase the electricity.

Director/Projects
In addition to his contribution in decision making and policy
formulation by participating in the meetings of Board of Directors and
Whole Time Directors, the Director/Projects looks after the work of
Planning , expansion and augmentation of power transformers,
distribution transformers, designing work and construction of Planning
& Design system.
He also looks after the work of Planning and Maintenance of 33KV
substations release of HT Tubewell connections on Turn Key Basis,
and Planning and execution of any new scheme. Besides this, he looks
after the important work of Material Management also.

25
 Chief Engineer/Material Management
1. Chief Engineer/M.M. is holding the charge of material management of
the D.H.B.V.N.
2. He prepares the annual requirement of different type of material
required in new construction, maintenance of all installations and day-
do-day operation of power supply.
3. He purchases material and distributes in field offices through stores as
per their requirement and availability of material.
4. He is assisted by the offices of Two Superintending Engineers/MM and
Controller of Stores.

Chief Engineer/PD&C:
1. Chief Engineer/PD&C pay head to the work of planning, designing and
construction of power transmission and distribution system.
2. He prepares annual plans for the construction and augmentation of
33KV substations their feeding lines, construction and rehabilitation of
11KV feeders and setting up of additional distribution transformers.
3. He prepares the plans and schemes under different Projects of Central
Government Projects like Accelerated Power Development and
Reforms Program, Rajiv Gandhi Vidyutikaran Yojna, NABARD
Project, National Capital Rigion Development Project, World Bank
Projects, Rural Electrification Corporation Projects, etc.
4. He prepares annual outlay for development activities.
5 He carries the construction works of 33 KV substations, augmentation
of 33 KV substations, erection of 33 KV and 11 KV new lines and
bifurcation of 11 KV existing feeders.
6. He is assisted in his work by Superintending Engineer/Const,
Superintending Engineer/Planning and S.E./Design.

General Manager/Commercial:

26
1. The G.M./Comml. looks after the work of commercial performance of
DHBVN.
2. He prepares Sales Circulars and instructions on different aspects of
operation of electricity supply.
3. He prepares Annual Revenue Report of D.H.B.V.N. for submitting to
Haryana Electricity Regulatory Commission.
4. He also supervises the work of system operation all over the area of
DHBVN and issue power supply regulatory measures in consultation
with the Haryana Power Generation Corporation, the Haryana Vidyut
Prasaran Nigam, the Bhakra Beas Management Board the Haryana
Power Grid Corporation of India Ltd., etc.

General Manager/HR&Admn
1 Financial scrutiny of property returns up to the ranks of S.E.
2 Different administrative matters, including pension, GPF, sanction of
leave, Leave encashment, No Demand Certificates, retention of
residence, etc. of class-II and class - I officers.
3 Change of cadre of non-gazetted staff.

Superintending Engineer/Admn.
1. Human Resources development.
2. Promotion, transfers, posting, leave and preparation of seniority list of
all officers and ministerial staff of H.O Cadre.
3. Disciplinary action including framing and disposing off of the charge
sheets against the officers and employees of DHBVN.
4. Issuance of administrative orders.
5. Recruitment of officers and officials and formation of Recruitment
policies.

27
6 Acceptance of claims/Pension and gratuity etc. against Ex-gratia /
Compassionate and Retirement.
7. Work relating to Industrial relations and cases pending in Labour
Courts.
8. Monitoring and defending of court cases in all civil courts and
Consumer Protection Forums.
9. To maintenance public relations for the DHBVN by way of two way
persuasive communication through all possible means of
communications.
10 Publication of all type of advertisements of DHBVN including Tender
notices, public notices and display advertisements.
11. Publicity for the DHBVN through exhibitions and hoardings.
12 Organisation of Seminars and Field functions.
13. Maintenance of Vidyut Sadan the Head Office of DHBVN and Vidyut
Nagar Residential Colony.
14. Welfare activities for employees like entertainment, Sports and Medical
facilities.
15. Training to employee.
16. Industrial relations, Unions
17. Staff /employee grievances resolutions.
18. Staff Set up.
19. Grant of medical claims, Higher grades & increments.
20. Court cases related to service matters.
21 Maintenance of Vehicles of DHBVN.
22
Manager/PR
1 To create a favourable opinion by highlighting achievements.
2 To inform consumers or public through press releases, announcements
and advertisements on planned shut downs/outages/ low frequency.
3 To educate public on conservation of electricity, safe use of electricity,
optimum/rational use of electricity.

28
4 Liaison with media.
5 To organise seminars, radio talks, press conferences, TV programmes,
exhibitions, etc.
6 To bring out PR publications.
7 To cover field ceremonial programmes and publicity thereof.
8 To cover and organise Bijli Sabhas for redressal of complaints.
9 Feedback to the management and concerned organisation.
10 Value added service.
11 To issue rebuttals, clarifications on doubts and countering rumours.
12 Publicity of different schemes of the DHBVN.
13 Anti-theft advocacy.
14 Involvement of community leaders and other stakeholders in Nigam's
affairs, particularly for sending message to public.
15 Publication of all types of advertisements of the DHBVN, including
NITs, Public Notices, Auction Notices and publicity oriented display
advertisements and to handle bills thereof and payment.
16 Internal communication.
17 Entertainment activities and cultural programmes.

Financial Adviser/HQ
1. Raising of long term finance and working capital finance from
Financial Institutions and Banks.
2. Daily cash management, Fund transfer and monitoring of revenue.
3. Budget and Planning- Annual Budget, Business Plan, Five Year Plan,
CAPEX, ARR etc.
4. Financial concurrence on proposals and functions relating to Materials
Management.
5. Setting & monitoring monthly targets of revenue collection and review
of MS reports relating to revenue matters- Assessment, CGL &
Arrears.

29
6. Monitoring of Bill collecting Agencies.
7. Bank reconciliation & IBA reconciliation for revenue collection &
remittances from field offices.
8.
Chief Accounts Officer
1. Maintenance & finalization of Accounts.
2. Advising field staff on accounting policies and procedures.
3. Insurance matters.
4. Subsidy claims and information to Govt./DHBVN.
5. Maintenance of Cash & Bank Book and payment to suppliers
/contractors, repayment to Finance Institutions, staff related liabilities
and other expenditure payments including statutory payments.
6. Processing & Passing of invoices of suppliers/contractors for A/T
Work Order placed by corporate Office and maintenance of registers &
Suspense Accounts.
7. Accounting & Reconciliation of power purchase bills, Energy
Accounting & review of T& D Loss.
8. Submitting claims to DHBVN/Govt. for various subsidies like
Agriculture, Water Works, Nagar Palika etc.
9. Income Tax: Tax Audit, TDS, filling return of income, Assessment,
Appeal, Fringe benefit tax and tax planning.
10. Compliance of various provisions of Sales Tax Act and Rules including
Professional Tax, Service Tax etc.
11. Corporate Taxation – Income Tax, Sales Tax, Service Tax, Professional
Tax.
12 Disbursement of pay and allowances of all officers and non-gazetted
establishment of Head Office.
13 Finalization of pension cases of all the retired employees of the
DHBVN.
14 Monitoring of Material at Site Accounts.
15 Management of trusts for pension and GPF.

30
16 Controls the cadre of sectional officers, divisional accountants/revenue
accountants.

Chief Auditor
1. Chief Auditor is the Head of Internal Audit such as Revenue Audit and
Works Audit which covers audit of expenditure and payments.
2. To follow up various Audit Reports prepared by R.A.O. and A.G.
Office on the functioning of various field as well as Head Offices.
3. To provide all necessary information to the Government on matters
relating to meetings of the Committee on Public Undertakings (COPU).
4. To monitor and direct several audit parties spread
5. Pre-audit of payment, purchase/works orders and Trial Balance
6 Ensuring implementation of overall policy of the Company relating to
procedural aspect and internal control procedures.
7. Internal Audit, Statutory audit, CAG Audit, PUC matters and PAC
reports.
8. Advising field staff of internal audit procedure.
9. To control the functions of the establishment section dealing in
sanctioning of E.L., GPF Advance etc. and extension of field cadre
UDCs working in Audit Parties.

Dy. General Manager/Information Technology:

1. To control the preparation of electricity bills in respect of N.D.S.

consumers DHBVN as a whole.
2. To control the preparation of electricity bills in respect of D.S., A.P.
consumers DHBVN as a whole.
3. Introduction of new Information Technology.
4. Publishing information on Nigam's web site.
5. Creation of database --- Consumer Indexing and Mapping.

31
 Company Secretary: He is reporting to the Managing Director of the
Nigam and looking after the following activities:-
1. Convening Board Meetings & taking follow up action on the decision
taken.
2. Convening Shareholders' Meetings.
3. Convening Meetings of Whole Time Directors, Audit, & Bijli Suvidha
Kendra Committee Meetings.
4. Compliance of all statutory requirements under the companies Act,
1956.
5. Setting up of Bijli Suvidha Kendras (BSK).
6. Monitoring of Announcements made by Chief Minister of Haryana.
7. Other Projects relating to Regulatory Performance Management
Consumer Billing, I.T. Meter Readings, Bill Distribution, etc.
whenever required.

Note: The Functions of officials indicated under the heading of

powers and duties, and responsibilities may change depending
upon the availability of the officials and vacancy situations,
wherein the M.D. may make adjustments based on requirements.

32
 Superintending Engineer/Metering & Protection
1. Periodical testing of CT operated LT connections and CVT PT
operated HT connections.
2. Besides, periodical checking, of all the 33KV substations including
working of feeder meters.
3. Pre-commissioning and commissioning of new 33KV substation as
well as testing of power transformers in case of augmentation or
replacement of damaged power transformers.
4. To attend the fault of Industries having CTPT operated meters.
5. To attend emergency break down in respect of 33KV substations.
6 In addition to above, since for the last four months, the target of
detection of theft of electricity has been fixed for the M&P
organization.

Chief Engineer/Op. Hisar

The area of Dakshin Haryana Bijli Vitran Nigam is divided into two
Operation Zones each headed by a Chief Engineer/Op. The Chief
Enginer/Op. Looks after power supply and maintenance of transmission
and distribution system in the Operation Circles Hisar, Sirsa and
Bhiwani.
2. He also analise and supervise all commercial activities in the Zone and
ensures that the works are being carried out according to policies and
instructions of the DHBVN.

33
3. The Chief Engineer/Op. Office receives annual plans, plans for
expansion of transmission and distribution system, augmentation of the
system and maintenance of the system.
4. Annual requirements of funds and material sent by the field office to
the Head Office also route through the office of C.E./Op.
5. Chief Engineer/Op. Hisar is the cadre controlling authority of all
technical employees upto the rank of Junior Engineer-I, hence looks
after the work of promotion, posting and transfer, leave, charge-sheets,
enquiry and punishments etc.

Chief Engineer/Op. Delhi

1. Chief Engineer/Op. Delhi looks after all those works in Operation
Circles Faridabad, Gurgaon and Narnaul which are being carried out by
C.E./Op. Hisar in his zone area.
2. Chief Engineer/Op. Delhi is the cadre controlling authority of
ministerial staff of field cadre upto rank of Supdt. (Field Cadre). hence
looks after the work of promotion, posting and transfer, leave, charge-
sheets, enquiry and punishments etc.
3. To check power theft and unscrupulous activities.

Superintending Engineers/Op. are overall in-charge of a circle.

1. Responsible for power supply in the area of their respective circle.
2. Analysis and supervision of all commercial activities in the circle
including revenue monitoring.
3. Operation and maintenance of the system and to ensures that the works
are being carried out according to policies and instructions of the
DHBVN

34
4. New Distribution network.
5. Rural Electrification schemes.
6. Loss reduction measures.
7. Installation checking.
8. Work contracts.
9. Procurement of decentralized items.,
10. Project Planning and monitoring etc.
11. HR and Establishment activities.
12. Arrangement of funds as per annual requirement of field offices.
13. Preparing annual budget and annual requirement of material for their
circles.
14. Holding Bijli Sabha to listen and redress the complaint of the
consumers.
15. Sanctioning new connections and load extension from ___ KW upto
____ KW in respect of all category of consumers.
16 Administrative and technical sanction for maintenance of distribution
system upto 11KV level.
17 Participating in Operation Review Meeting at different levels and is
responsible for making coordination between the field offices and the
Head Office.
18 Coordinating between the district administration and DHBVNL field
offices.
19 To check power theft and unscrupulous activities.

Executive Engineers/Op. are overall in-charge of a Division for,

1. Monitoring and execution of works including new construction works
of distribution system, augmentation works, maintenance works,
renovation works, improvement works, etc.
2. Sanctioning estimates and plans, worth Rs.1.00 Lac to 5.00 lacs

35
3. Monitoring regular power supply within the jurisdiction of their
respective operation division.
4. Checking power theft and unscrupulous activities.
5. Loss reduction measures.
6. Procurement of decentralized items.
7. Revenue monitoring.
8 Approval of new connections and extension of load for the connections
from 50 KW to 500 KW.
9. Supervision and monitoring of preparation of new plans.
10. HR & Establishment activities.
11. Coordinating between the district administration and DHBVNL field
offices.
12 Holding Bijli Sabha to listen and redress the complaint of the
consumers.
13 Installation checking.
14 Work contracts.
15 Analysis and supervision of all commercial activities in the division
including revenue monitoring.

Sub Divisional Officers/Operation are overall in-charge of the Sub

Division. Sub Division is the basic/smallest business unit of the
organisation, activities carried out are,
1. Operation and maintenance of transmission and distribution system.
2. To ensure regular power supply in the jurisdiction of the sub division.
3. Restoration of power supply.
Power restoration is the responsibility of the Sub Division office. This
is prioritized by the factors viz Category of the consumer, Quantum of
consumers, Time of Day, Possibility of accident etc.
4. To accept files for new connection, release of demand notices and
connection orders.

36
5. To sanction financial and technical estimate for new connections of all
categories of consumers upto load of 50 KW.
6. Preparation of financial and technical estimates and plans for
augmentation and extension and maintenance of distribution system.,
7. Carrying the activities of meter reading bill preparation, distribution,
cash collection etc.
8. Checking of consumer meters and issuance and implementation of
MCO
9. Vigilant inspection of power supply and distribution system, including
metering equipment.
10. Keeping account of electricity consumption by the consumers.
11 Cash Book and Cash Handling.
12. Loss reduction measures.
13. Installation checking.
14. New distribution works.
15. Work contracts.
16. Bill correction.
17 Energy billing and collection.
18. Site survey and distribution design.
19. Project planning and implementation etc.

37
 Chapter - 4 (Manual - 3)

The rules, regulations, instructions,

manuals and records, held by it under it
or used by its employees for discharging
its functions:

1 The Electricity Act 2003.

2 Orders of Haryana Electricity Regulatory Commission.
3 Revenue Manual.
4 Sales Manual.
5 Works Manual and general conditions of contract for works
6 Delegation of powers.
7 Purchase Manual.
8 Store Manual.
9 Annual Financial Budget.
10 Service rules and regulations for different categories and cadres of
employees.
11 Every year audited Annual Financial Statement.
12 Articles & Memorandum of Association of the Company.
13 Approved organisation structure of the corporation.
14 Various schemes, Notifications and Circulars issued by the Govt. of
Haryana and DHBVN.
15 Various exemption Notifications issued by the Labour & Employment
Department.
16 Inter Corporation Memorandum of Understanding.

38
17 Inter-state agreements executed between various companies.
18 Minutes of Committee Meetings, Board Meetings and Shareholders
General Meeting.
19 Statutory Books and Registers maintained by the Corporation.
20 Other miscellaneous daily files maintained by the staff members.

39
Chapter - 5 (Manual - 4)

Particulars of any arrangement that exists for

consultation with, or representation by, the
members of public in relation to the formulation or
its policy or administration thereof:

Policy Formation: The Dakshin Haryana Bijli Vitran Nigam is a Haryana

Government owned company and run by a board of directors appointed by the
government. Two of the directors are representatives of the public/consumers
those contribute in formation of policies and participate in making different type of
decisions.
The policy guide-lines, tariff structure, performance standards, norms of functions
and duties are fixed by Haryana Electricity Regulatory Commission (HERC).
Before taking decision on different issues, the HERC hold public hearing
meetings at different places in the jurisdiction of the DHBVN in which
representatives of different categories of consumers or individuals give their
opinion.
District Consultative Committee: respective Deputy Commissioners heads the
committees and concerned Superintending Engineer of the DHBVN is its
Member Secretary. It has six members who represent consumers/public
including two members of Municipal Committee/Municipal Council, a member of
Zila Parishad, a representative of farmers, a representative of Resident Welfare
Association, arepresentative of Agriculture community, one represebtative from
industries and a representative of women. Superintendent of Police, SE (Public
Halth), SE (Irrigation), Dy. Dierctor (griculture), District Towen Planner and XEN,
(HVPN) are Ex Officio members. A monthly meeting of the committee is invited
by the S.E. Operation concerned to discuss different issues in regard with
electricity viz. Quality of power supply, electrification, interruptions, load

40
shedding, release of new connections; water works connections, augmentation
and expansion of distribution system, etc.

Sub Divisional Consultative Committee: these committees are headed by the

respective Sub-Divisional Officer (Civil) and concerned Executive Engineer
Operation of DHBVN is Its Member secretary. Its composition includes two
members of Municipal Committee, a representative of farmers, a member of
Panchayat Samitee, a representative of women, a representative of Resident
Welfare Society. The committee discusses and advises on the issues pertaining
to sub divisional level by holding a meeting every month.

District Co-ordination Meeting : It is being arranged by the Deputy

Commissioner of the district every month. All District Departmental Heads are
invited to discuss/represent the general issues of the district. The concerned
Superintending Engineer and/or Executive Engineer Operation of DHBVN attend
this meeting. In regards to the electricity, the issues/problems like electrification,
interruption, load shedding, release of new connections, water works
connections, flood protection connection, failure of transformers, requirement of
additional transformers, etc. are raised. The issues represented are resolved by
the authority or reported to the next higher authority as per the power delegated
to various offices.

Bijli Sabha: Such programs are arranged by each Superintending Engineer

Operation and Executive Engineer at different places in their respective
jurisdiction to listen to the grievances of consumers and resolve. Panchayats,
leaders of groups of consumers, representatives from villages or Mohallas. The
grievances or issues raised in Bijli Sabhas are resolved by the authority or
reported to the next higher authority as per power delegated to various offices.

41
Khula Darbar: Khula Darbars are arranged by Deputy Commissioners and Sub
Divisional Officers (Civil) in which officials of the DHBVN participate and resolve
the issues raised by individuals or representatives of public in regard with
electricity service.

42
43
44
 Chapter - 6 (Manual - 5)

A statement of the categories of

documents that are held by or under the
control of the Nigam:

1 Employee Data and credentials

2 Employee records.
3 Pay bill records.
4 Applications (Consumers)
5 Agreements (Consumers)
6 Test reports (Consumers)
7 Ownership credentials (Consumers)
8 Billing and Collection data.
9 Checking data.
10 Consumption profile.
11 Energy date
12 Consumer grievances data
13 Tariff data
14 Annual accounts
15 Revenue MIS
16 Annual plan
17 MIS (Monthly Information System)
18 Tender documents
19 Bids (venders)
20 Orders (Vendors)
21 Guarantee (Vendors)
22 Litigation documents
23 Supply Code

45
 24 Sales Manual
25 Cash books
26 Memorandum & Articles of Association
27 Minutes of meetings of Board, Whole time Directors, Committees, etc.
28 Minutes of Annual General Meeting of Share Holders
29 Seniority lists for connections
30 Meter Reading Books
31 Service Connection Order
32 Ledgers of consumers accounts
33 Meter Change Order Book
34 Complaint registers
35 Consumer files

Chapter - 7 (Manual -6)

46
 The Boards, Councils, Committees and other bodies
consisting of two or more persons constituted as its
part or for the purpose of its advice, and as to
whether meetings of those boards, councils, committees
and other bodies are open to the public, or minutes of
such meetings are accessible for public:

The Dakshin Haryana Bijli Vitran Nigam is a subsidiary of Haryana Vidyut Prasaran
Nigam Ltd. which in turn is a wholly company of Government of Haryana. DHBVN is
run and controlled by its shareholders through a Board of Directors appointed by it. The
Government of Haryana holds 16.63 equity share Capital of DHBVN while the rest is
held by HVPN. Shareholders are the owners of the Company and have all the powers
given to them under the companies Act. The Company convenes Annual General
Meeting of its shareholders every year for approval of appointment of statutory Auditors
& their remuneration, Dividend etc. & other matters requiring shareholders' approval.
A number of committees are constituted by the Board of Directors or other competent
authority for purchases or execution of works which include Whole Time Directors,
Audit Committee, High Power Purchase Committee, Nigam's Purchase Committee, -----
---------------------

1) The minutes of meetings of the shareholders of the company are open for inspection
during working hours of the company to any member (Shareholder) of the Company.
2) Any member (Shareholder) of the Company can have a copy of the minutes of
meetings of shareholders.
3) No person is allowed to have inspection or copy of minutes of meetings of the Board
of Directors or any of its committee.
4) The meetings of the Board of Directors, Shareholders, Whole Time Directors and
other internal committee meetings of the Company are not open to the public.

47
The DHBVN is responsible for reliable and affordable power distribution to residential
areas, commercial centres, streetlights, water works, bulk consumers, railway tracks,
agriculture and industries. Major function areas of DHBVN are as under:

• Operation and maintenance of 33 KV substations and their lines in its area.

• Operation and maintenance of HT /LT lines, distribution transformer centres,,
protective instruments, etc.
• Erection and installation of new electricity (HT/LT) lines, DT, Service connection,
protective equipment, etc.
• Design, development and implementation of system improvement schemes.
• Identification and implementation of Government/ non-Government sponsored
schemes.
• Rural electrification activities like Rajive Gandhi Gramin Vidyutikaran Pariyojana,
220 Point Programme, Kutir Jyoti Programme, Pradhan Mantri Gramodya
Yojana, etc.
• Demand side load management.
• Reduction in losses, revenue enhancement, reliable and quality power supply.

Accessibility to the public on Web site::

Information regarding important circulars, advertisements, achievements, etc.

are available on the company's website www.DHBVN.com sample page of the
website is shown below.

Chapter - 8 (Manual - 7)

48
The names, designations and other particulars of the
Public Information Officers

The officers who are given the responsibilities for the task of public information
as per the Right to Information Act - 2005

Head Office:

Sl. Name Designatio Phone No. Fax No. Address

No. n
First Appellate Authority
Sh.M.K.Sharma Director/Op 01662- 220930 Vidyut
220438 Sadan,
Vidyut
Nagar, Hisar
Public Information Officer(HO)
Sh.D.P.Dhull Manager/ 220860 220801 -do-
PR
Assistant Public Information Officer(HO)
Sh.V.D.Kaushik Manager/IR 01662- 220801 -do-
220831-194
Public Information Officer (Operation Zone Hisar)
Sh.R.K.Aggarwal C.E./Op. 01662- 220778 Vidyut
Hisar 220616 Nagar, Hisar
Assistant Public Information Officer
1. Sh.K.K.Gupta, 01662- 01662- DHBVN, Rajgarh
Xen.OP-I, Hisar 237853 220520 Road, Hisar.
2. Sh.R.A.Bansal, 01662- 01662- -do-
Xen.(Op)-II,HSR 234324 221428
3. Sh. V.K.Bhardwaj, 01663- 01663- Bhiwani Road,
Xen. (Op) Hansi 254142 254045 Hansi
4 Sh.A.K.Virdhi, 01692- 01692- Hisar Road,
Xen.(Op) Tohana 220060 220393 Tohana.

5. Sh.D.S.Rathee, 01667- 01667- DHBVN, Old

Xen.(Op) 220070 220119 Power House,
Fatehabad Fatehabad.
6. Sh. R.K. Jain , Xen 01666— 01666— DHBVN, Near
City Sirsa 238405 238478 Bus Stand, Sirsa
7. Sh. Mehta Xen 01666-- 01666-- DHBVN,
S/U Sirsa 238403 238404 Baranala Road,
Sirsa
8. Sh.R.K.Soda, Xen 01668- 01668-- DHBVN,

49
 (Op) Dabwali 226083 227945 Dabwarl (Sirsa)i
9. Sh. Veer Bhan, 01664- 01664- -do-
Xen City Bhiwani 242801 242821
10. Sh.S.C.Garg, Xen 01664- 01664- S/U Divn
S/U Bhiwani 242340 242802 DHBVN Bhiwani
11. Sh.Y.K.B..Sharma, 01250-- 01250-- DHBVN, Dadri
Xen (Op) Dadri 220142 220143 (Bhiwani)
12. Sh.B.S.Boora, Xen 01662- 01662- Vidyut Sadan,
M&P, Hisar 220299 221969 Vidyut Nagar,
Hisar
13. Sh.Balbir Singh, 01664- 01664- DHBVN, Bhiwani
Xen, M&P, Bhiwani 244136 244126

14 Sh.J.D.S.Tanwar, 01662- 01662- Vidyut Sadan,

Xen C/Works. 221559 221272 Vidyut Nagar,
Hisar.
15. Sh.C.K.Sharma, 01662- 01662- 221-223 / Type-
Xen Const.Hisar 223243 220836 IV, Vidyut Nagar,
Hisar
16 Sh. M.K. Ralhan 01666- 2347353 DHBVN, Barnala
Xen Const.Sirsa 238416 Road, Sirsa

17 Sh.I.D.Mehta, Xen 01662— 01666- Vidyut Nagar,

C/S Hisar 220610 238478 Hisar.
18 Xen/T&S, Hisar Vidyut Nagar,
Hisar.

Public Information Officer (Operation Zone, Delhi)

Sh.R. C. Sapra C.E/Op. 011- 2831866 Shakur
Delhi 28313780 Bassti Power
House,
Rohtak
Road, Delhi
Assistant Public Information Officer
1. Sh.A.K.Jain, Xen 0124— 0124— -do-
City Gurgaon 2320971 2302810
2. Sh. O.P.Ahlawat, 0124— 0124— -do-
Xen S/U GGN 2382363 2225608
3. Sh.Om Singh Xen 0124- 0124- Sector31,
OCC GGN 2382365 2321197 Gurgaon

4. Sh.S.S.Dalal, Xen 0124-- 0124-- DHBVN,

(Op) Sohna 2362344 2362333 Sohna
5. R. P. Relatia, XEN, Near Bus

50
 Nuh Stand,
DHBVN,
Nuh
6. Sh J.B. Mudgil, 0129- 0129- -do-
Xen. (Op) Fbd 2233377 4100390
7. Sh.R.N.Garg, Xen 0129-- 0129- Op. Divn.
Old Faridabad 2286251 2225465 DHBVN,
Old
Faridabad
8. Sh Sudhir 0129-- ---- Op. Divn.
Chhabra, Xen 2446449 DHBVN,
Ballabgarh Ballabgar
h
(Faridaba
d)
9. Sh.Balwant Singh 01275-- 01275-- DHBVN,
Chauhan Xen (Op) 252105 252705 Palwal
Palwal
10. Sh.D.S. Doodi , 01282— 01282-- Singhana
Xen (Op) NNL 251347 251348 Road,
Narnaul
11. Sh.V.P.Gupta, Xen 01285-- 01285-- Dadri
(Op) Mohindergarh 220281 220381 Road,Mah
endragarh
12. Sh S.S.Yadav Xen 01274-- 01274-- DHBVN,
(Op) Rewari 254762 253754 Jhajjar
Road,
Rewari
13 Sh.P C Gupta, Xen 01274— 01274— Nand
(Op) Dharuhera 242103 242104 Rampur
Bass
Road,
Dharuher
a
14. Sh.SubhashDeswa 0124- 0124- DHBVN,
lXEN, M&P GGN 2340245 5085083 Gurgaon
15. Sh.H.S.Rana, Xen, 0129- 0129- DHBVN,
M&P Faridabad 2230945 2238287 Faridabad
16 Sh..A.K.,Singal, 0124- 0124- SCO 1 to
Xen Const. 2384758 2326333 4, HUDA
Gurgaon Complex,
Gurgaon
17 Sh.S.K.Sachdeva, 0124- 0129- Old Power
Xen Const.Fbd 2443234 2439763 House
Colony,
Faridabad

51
18. Sh. S.K.Sehgal, 0129— 0129— DHBVN,
Xen C/S B/Garh 2234357 2237972 Ballabgar
h

52
Chapter - 9 (Manual - 8)

Procedure followed in decision making process:

Decision Making Process in the company for following areas are generally
described as under:

Officers at different level take decision as per their administrative and

financial powers delegated to them. The policy formation decisions are taken by
the Board of Directors according to the Electricity Act - 2005 and under the
Company Act.

Decisions are taken by different officers following instructions and power

mentioned in the following manuals/regulations:

1. Delegation of Power
2. Sales Manual
3. Store Manual
4. Purchase Manual
5. Revenue Manual
6. Terms and Conditions of power supply
7. Different orders of HERC
8. Tariff for supply of electricity
9. Citizen Charter
10. Standard of performance
11. Works Manual and General Conditions of Contract for Works
12. Employees service rules and regulations
13. Pb. Civil Services Rules Vol. I, II, III
14. Departmental Financial Rules
15. Punjab Financial Rules
16. Public Works Departmental Code
17. Accounts Code Vol. III
18. EPF Regulations
19. Punishment and Appeal Regulations

53
20. Manual of Instructions
21. Pb. Budget Manual

Procurement of material:

For procurement of material, field offices submit their annual requirement of

materials (indents) and the same are compiled by the Material Management
Organisation. The MM Organisation, as per delegation of powers, invites tenders
in two bids i.e. (1) technical bid and (2) price bid.
On receipt of the technical and price bids, the same are opened by the
competent authority in presence of bidders/their representatives. After evaluation
of the technical bids, the price bids of technically qualified bidders are opened
and final evaluation is made looking to the lowest rates and the same is put up to
the Competent Authority for approval as per the delegation of powers. After the
approval, letter of intent / testing is carried out and material is accepted.
The same procedure is followed at field offices as per the Delegation of
Powers to the concerned offices.

Work Execution:

For the execution of work, the details of work to be executed is gathered from
field offices, compiled at divisions/ Circle Offices / Head Office. Administrative
approval is given to the works to be executed as per necessity and priority and
tenders are invited. On receipt of the tenders, the same are evaluated and after
approval of the competent authority, as per Delegation of Powers, the work order
is placed with the party.

The decisions in regard with new connections, re-connection, disconnection,

different charges, penalties, billing, metering, complaint handling, etc. are taken
as per instructions contained in sales manual.

Employees service rules and regulations are followed to take decision in

administrative matters of employees by the competitive authorities.

54
Chapter-10 (Manmual-9)

Directory of Officers and Employees

10.1 Directory of officers and employees

Name & Designation Telephone Nos. Address

Office Residence
Lt Gen.(Retd) Onkar S. 0172-2560815 0172-2573581 Shakti Bhawan Sector-6,
Lohchab Panchkula.
Chairman
Sh.Vijayendra Kumar, IAS, MD, 01662- 221724 221021 Vidyut Sadan,
Fax- 221892
Vidyut Nagar,
Hisar.
Sh.B.S.Hooda, Sr.P.S. 01662-221724 01662—220395 -do-
Director/Projects 01662-220432 01662—220394 -do-
Sh.C.L.Monga, PS 01662-220432 01662-220915 -do-
Sh.M.K.Sharma, Director(Ops) 01662-220438 01662—220835 -do-
0124-5081544
Sh.G.C.Rawal, Sr.P.S. 01662-220438 01662—221235 -do-

Sh.M.B.Vashisth, SE/Admn. 01662-220439 01662- 220094 -do-

Sh.M.S.Rohilla, 01662-220439 01662—223143 -do-
Sr.Sc.Stenographer
Sh.Naveen Kapoor, 01662-220441 01662—220886 -do-
Company Secy.
Sh.V.K.Malhotral, Xen 01662-220454 01662-246888 -do-
(Monitoring)
Sh.Randeep Singh, 01662-220454 01662-221189 -do-
AEE(Monitoring)
Sh. K.K. Marwaha, Chief 01662-220128 01662—221280 -do-
Auditor
Sh.K.K.Marwaha ,FA/H.Qtrs 01662-220502 01662-221280 -do-
Sh.K.K. Marwaha CAO 01662-220697 01662-221280 -do-
Sh.P.C.Gupta FA/MM 01662-222719 01662-221812 -do-
Sh. D.P.Dhull, Manager/PR 01662-220860 01662-220640 -do-
Sh.V.D.Kaushik, Manager/IR 01664-245434 -do-
Sh.Ajmer Singh, U/Secy.Legal 01662-220344 -do-
Dr.J.P.Raheja, Sr.M.O. 01662-220224 01662-235864 -do-
Dr.Rieta Mittal, Medical Officer 01662-220224 01662-220452 -do-
Sh.R.L.Kamboj, Estate Officer 01662-220936 01662-220518 -do-

55
Sh.M.P.Jain, AEE Civil Mtc. 01662-220122 -do-
Sh.V.K.Sareen, Dy. Secy.T&M 01662-220314 01662-222539 -do-
Sh R.K.Aggarwal, C.E/MM 01662-220761 01662- 222900 -do-
&GM/HR&A ,Hisar.
Sh.V.K.Jain, SE/MM-1 01662-220897 0129-5002534 -do-
Sh. B.R.Nehra, SE/MM-II 01662-220232 ----------- -do-
Sh.V.K.Johar, GM/Comml. 01662-223067 01662- 220242 -do-

Sh. V.K.Singla, SE/ RA 01662-220437 01662- 223076 -do-

Sh.V.K.Seth Xen/RA 01662-220437 01662-222363 -do-
Sh.G.D.Gupta, SE/SO 01662-220183 01662-220930 -do-
Sh.V.K.Seth, Xen/SO 01662-220107 01662-222363 -do-
Sh.V.K.Garg , SE/Comml. 01662-220896 01662-220804 -do-

Sh.K.K.Sharma,Xen.Comml. 01662-220896 -do-

Sh_______ SE M&P 01662-220381 0129-2441610 Sector-31,________ Gurgaon
Sh.B.S.Boora, Xen M&P Hisar 01662-220299 0124--221969 Vidyut Sadan, Vidyut
Nagar, Hisar
Sh.Balbir Singh Xen M&P 01664-244136 01664--244126 DHBVN Colony, Bhiwani
Bhiwani
Sh.Subhash Deswal, Xen M&P 0124-2340245 0124--5085083 DHBVN,____ Gurgaon
GGN
Sh.H.S.Rana, Xen M&P 0129-2230945 0129--2238287 DHBVN, ____ Faridabad
Faridabad
Sh. R.K.Goel, CE/PD&C 01662-221285 01662-220216 Vidyut Sadan, Vidyut Nagar,
Hisar.
Sh. M.L.Goel, SE/Const. 01662-221815 0129-2284182 -do-
Sh.J.D.S.Tanwar, Xen C/Works. 01662-221559 01662-221272 -do-
Sh.C.K.Sharma, Xen Const.Hisar 01662-223243 01662-220836 221-223 /Type-iv, Vidyut
Nagar, Hisar
Sh. M.K. Ralhan Xen Const.Sirsa 01666- 238416 2347353 DHBVN, Barnala Road, Sirsa
Sh..A.K.,Singal, Xen Const. 0124- 2384758 0124- 2326333 SCO 1 to 4, HUDA Complex,
Gurgaon Gurgaon
Sh.S.K.Sachdeva, Xen Const.Fbd 0124- 2443234 0129- 2439763 Old Power House Colony,
DHBVN, Faridabad
Sh. -------------- , SE/Plg 01662-221830 01662-220561 Vidyut Sadan, Vidyut Nagar,
Sh.R.P.Madan, SE/Design Hisar.
Sh. Amar Chand, Xen. Planning 01662-306039 -do-
Sh.K.K.Sharma, Xen. Design 011-25215324 -do-
Sh.I.S.Nain, C.O.S. 01662—220426 01662—250314 Vidyut Sadan, Vidyut Nagar,
Hisar
Sh.I.D.Mehta, Xen C/S Hisar 01662—220610 01666-238478 Vidyut Nagar, Hisar.

56
Sh. S.K.Sehgal, Xen C/S B/Garh 0129—2234357 0129—2237972 DHBVN, Ballabgarh
Sh R.K.Batra , Xen.Vigilance 01662—220283 01662—250877 Vidyut Sadan, Vidyut Nagar,
01662—246611 Hisar
Hisar
Sh.Sanjeev Chopra, 0124—2384757 DHBVN, Gurgaon.
Xen.Vigilance,Gurgaon
Sh ------------------, Xen Vig. 0129—2231604 DHBVN, Faridabad
Faridabad
Sh. R.C.Sapra, CE (Op) Delhi 011--28313780 011-28313781 Shakur Basti, Power Hosue,
Rohtak Road, Delhi
Sh. P.D.Sanduja, PA 011—28313780 0124-2328476 -do-
Sh.D.S.Yadav, SE(Op) Gurgaon 0124—2322427 0124-2340987 Power House Colony,
Mehrauli Road, Gurgaon
Sh.A.K.Jain, Xen City Gurgaon 0124—2320971 0124—2302810 -do-
Sh.R.S. Hooda, SDO New 0124-2253684 Near Blue Bell School,
Colony, Gurgaon Sector-4, Gurgaon.
Sh. S.K.Sharma, SDO City-I GGN 0124-2320821 0129-5000453 Gurdwara Road, near Kamla
Nehru Park, Gurgaon
Sh.J.C.Bali, SDO City-II GGN 0124-2322338 0124-2254275 Laxmi Bazar, Gurgaon
Sh. S.S.Sangwan, SDO Ind/Area 0124-2382364 0124-2335287 Sector -31, HUDA Complex
Market, Gurgaon
Sh. O.P.Ahlawat, Xen S/U GGN 0124—2382363 0124—2225608 -do-
Ramesh Verma, SDO OCC 0124-2384755 0124-2323283 -do-
Gurgaon
Sh.S.P.Dagar SDO South City Sector-46, Gurgaon
GGN
Sh.Manoj Yadav, SDO 0124-2343317 0124-2305288 Near Maruti Factory, Gurgaon
Maruti.GGN
Sh.S.L.Gupta, SDO, F/Nagar 0124-2375233 0124-2375213 DHBVN, Farukh Nagar
(Gurgaon)
Sh.Anil Goyal, SDO, Udyog Vihar 0124-2340194 0124-2316606 Near Maruti Factory, Gurgaon
Sh.Satvir Singh SDO, 0124-2361238 0124-2361221 DHBVN, Badshahpur
Badshahpur (Gurgaon)
Sh.Om Singh Xen OCC GGN 0124-2382365 0124-2321197 Sector31, Gurgaon

57
Sh. Daljit Singh, SDO Manesar 0124-2337209 0124- 2337211 DHBVN, Manesar, Gurgaon
Sh.Rajeev Sharma, SDO Tauru 01267- 287328 01267-282313 DHBVN Tauru
Sh. Sachin Yadav, SDO Pataudi. 0124-2671064 0124-2671070 DHBVN, Pataudi
Sh.R.N. Gupta, SDO Bhodakalan 0124-2379527 0124-5036102 DHBVN, Bhodakalan
Sh.S.S.Dalal, Xen (Op) Sohna 0124--2362344 0124--2362333 DHBVN, Sohna
Sh.D.K.Goel, SDO, Sohna 0124-2362355 0124-2395140 DHBVN, Sohna
R. P. Relatia, XEN, Nuh Near Bus Stand,DHBVN, Nuh
Sh.Sat Prakash, SDO,Nuh 01267-271233 01267-271233 DHBVN, Nuh
Sh. R.P.Gupta, SDO, Punhana 01268-272238 01268-272440 DHBVN, Punhana
Sh. M.U. Khan, SDO, P/Zhirka 01268-277239 01268-277248 DHBVN, Ferozpur Zhirka
Sh.Uddai Singh JE Nagina 01268-273225 DHBVN, Nagina
Sh.S.K. Aggarwal, SE(Op) 0129--2233277 0129-2283333 DHBVN, Sector- 23,
Faridabad
Faridabad
Control Room at Faridabad 0129-2235252 -do-
Sh J.B. Mudgil, Xen. (Op) Fbd 0129-2233377 0129-4100390 -do-
Sh.Shambir Singh, SDO 0129-2415693 0129-2444111 Op. S/D No.I, DHBVN,
No.1,Fbd Faridabad
Sh.P.K. Chauhan, SDO No.2, Fbd 0129-2417432 0129-2420040 Op. S/D No.II, DHBVN,
Faridabad.
Sh.Neeraj Khandekar, SDO 0129-2233396 0129-2231055 Op. S/Divn.No.3, Faridabad.
No.3,Fbd
Sh.J.C. Bisla, SDO No.5,Fbd 0129-2412492 0129-2230983 Op. S/D No.5, Faridabad.
Sh.A.S.Jaiswal,SDO Jawahar 0129-2470141 DHBVN Jawahar Colony
colony
Faridabad.

58
Sh.R.N.Garg, Xen Old 0129--2286251 0129-2225465 Op. Divn. DHBVN, Old
Faridabad Faridabad
Sh.K.D. Bansal, SDO No.4, Fbd 0129-2412547 0129-5518370 Op. S/D No.4, DHBVN,
Faridabad.
Sh-------------------- SDO East 0129-2288001 0129-2244989 Op.S/D (East) DHBVN,
Fbd Faridabad.
Sh.Shanti Prakash, SDO West, 0129-2292980 0129-2211305 Op. S/D (West) DHBVN,
Fbd Faridabad.
Sh.K.C.Agrawal, SDO 0129-2275541 0129-2227610 Op.S/D M/Road, Faridabad.
M/Road,Fbd
Sh.Kuldip Attri , SDO Kheri Kalan 0129-2229337 0129-2302709 DHBVN, Kheri Kalan
(Faridabad )
Sh Sudhir Chhabra, Xen 0129--2446449 ---- Op. Divn. DHBVN,
Ballabgarh Ballabgarh (Faridabad)
Sh.Inderjeet Yadav, SDO I/A 0129-2244317 0129-2311288 Industrial Area S/D, DHBVN,
B/Garh Ballabgarh
Sh.Mukesh Gupta, SDO Pali 0129-2470301 0129-2444000 Op.S/D DHBVN, Pali
(Faridabad)
Sh.Vikas Mohan, SDO City-1 0129-2247257 0129-2231055 Op. City-I S/D DHBVN,
B/Garh Ballabgarh
Sh.S.S.Kantura, SDO City-II 0129-2241293 0129-2311228 Op City-II S/D DHBVN,
B/Garh Ballabgarh
Sh.Naveen Verma, SDO S/U 0129-2232948 S/U S/D DHBVN, Ballabgarh
B/Garh
Sh., NL Chawla, SDO Badraula 0129-2401240 0129-2285593 Op.S/D DHBVN, Badraula
(Faridabad)
Sh.Vijay Kumar, SDO Chhainsa 0129-2209217 0129-2209231 DHBVN, Chhainsa (Faridabad)
Sh.Balwant Singh Chauhan Xen 01275--252105 01275--252705 DHBVN, Palwal
(Op) Palwal
Sh.Prem Singh, SDO City Palwal 01275-252215 01275-252097 DHBVN, Palwal
Sh.N.L.Dube,SDO S/U Palwal 01275-252107 01275-252707 -do-
Sh.HD Sharma, SDO Hathin 01275-261391 DHBVN, Hathin
Sh.AK Goel, SDO Hodel 01275-235521 01275-235616 DHBVN, Hodel
Sh., SDO Hassanpur 01275-271225 01275-271275 DHBVN, Hassanpur
Sh.K.G.Yadav, SE(Op) Narnaul 01282--251296 01282--251109 DHBVN, Mahendragarh
Road, Narnaul
Sh.D.S. Doodi , Xen (Op) NNL 01282—251347 01282--251348 Singhana Road, Narnaul
Sh.Amit Kamboj , SDO City NNL 01282-251291 01282-251252 Shivaji Nagar, Narnaul.
Sh., S.K.Mathur,SDO S/U 01282-251219 01282-251262 Nizampur Road, Narnaul.
Narnual
Sh.S.S.Rawat, SDO Ateli 01282-272582 01282-276585 Rewari Road,. Ateli

59
Sh.S.K.Keshav, SDO 01282-278436 01282-278242 Kotputli Road, Nangal
N/Chaudhary
Chaudhary

Sh.V.P.Gupta, Xen (Op) 01285--220281 01285--220381 Dadri Road,Mahendragarh

Mohindergarh
Sh.M.L.Mutreja, SDO City M/Garh 01285-220261 01285-220203 Becholi Road,
Mahendragarh
Sh.D.L.Hansu, SDO S/U M/Garh 01285-220212 01285-220218 Railway Road, Mahendragarh
Sh.Rajiv Sharma, SDO Kanina 01285-235122 DHBVN, Kanina
Sh S.S.Yadav Xen (Op) Rewari 01274--254762 01274--253754 DHBVN, Jhajjar Road,
Rewari
Sh.Ranbir Singh, SDO City-1 01274-225174 01274256173 Kutabpur, Rewari
Rewari
Sh.Bashir Ahmad, SDO City-II 01274-225260 01274-256759 -do-
Rewari
Sh.V.P.Yadav, SDO S/U Rewari 01274-256149 01274-256148 -do-
Sh.M.L.Mutreja, SDO Kosli 01259-275029 01259-275103 DHBVN, Kosli
Sh.Budh Ram , SDO Buroli 01261-238629 DHBVN, Buroli
Sh.P C Gupta, Xen (Op) 01274—242103 01274—242104 Nand Rampur Bass Road,
Dharuhera Dharuhera
Sh.Vinod Agrawal, SDO D/hera 01274-242268 01274-242312 -do-
Sh.R.S.Yadav, SDO Bawal 01284-260041 01284-5035411 DHBVN, Bawal
Sh.Avinash Yadav, SDO Pali 01281-236878 DHBVN, Rewari Road, Pali-
Gothara
Gothara

60
Sh.R.K.Aggarwal, CE (Op) Hisar 01662-220616 01662-223110 DHBVN, Vidyut Nagar, Hisar
Sh.M.L.Goyal, SE(Op) Hisar 01662-232629 01662- DHBVN, Rajgarh Road,
Hisar.
Sh.K.K.Gupta, Xen.OP-I, Hisar 01662-237853 ------- -do-
Sh.Anil Sharma, SDO Model 01662-221665 01662-248283 DHBVN, Vidyut Nagar, Hisar
Town
Sh.Dalbir Singh,, SDO City,Hisar 01662-237882 -- DHBVN, Double Phatak, -do-
Sh.Vinod Poonia, SDO Civil Line 01662-237548 01662-251627 -do-
Sh.R.A.Bansal, Xen.(Op)-II,HSR 01662-234324 01662-221428 DHBVN, Rajgarh Road, Hisar.
Sh.A.K.Bhanot, SDO, Satrod 01662-220074 01662-220369 DHBVN, Vidyut Nagar, Hisar.
Sh. Rajender Sabarwal,SDO, 01693-242064 01693-242094 DHBVN, Barwala (Hisar)
Barwala
Sh.S.S.Rai, SDO, Adampur 01669-242268 01669-242052 DHBVN, Adampur(Hisar)
Sh. Dalbir Singh, JE Agroha 01669-281138 01669-220030 DHBVN, Agroha (Hisar)
Sh. Jai Singh, JE Balsamad 01662-264427 --- DHBVN, Balsamand (Hisar)
Sh. V.K.Bhardwaj, Xen. (Op) 01663-254142 01663-254045 DHBVN, Bhiwani Road, Hansi
Hansi
Sh. R.S.Malik, SDO City Hansi 01663-254048 01663-254183 -do-
Sh.K.S.Pannu, SDO S/U Hansi 01663-259200 01663-254318 -do-
Sh.S.S.Siwach,SDO Mundhal 01254-235232 --- DHBVN, Mundhal
Sh.Anupam Katiyar, SDO 01663-233223 01663-233231 DHBVN, Narnaund
Narnaund
Parveen Aora, JE Sub 01663-289238 DHBVN, Umra
Office,Umra
Sh.A.K.Virdhi, Xen.(Op) Tohana 01692-220060 01692-220393 DHBVN, Hisar Road, Tohana
Sh. B.S.Gill, SDO City Tohana 01692-230030 01692-230468 Op. City S/D DHBVN, Tohana
Sh.Krishan Sarup, SDO S/U 01692-230467 01692-220440 Op. S/U S/D DHBVN, Tohana
Tohana
Sh. Shemsher Singh, SDO 01693-233079 01693-233063 DHBVN, Uklana
Uklana
Sh.S.P. Bhatia, SDO, Jakhal 01667-252240 -- DHBVN, Jakhal
Sh.Raj Singh, SDO Bhuna 01693-242038 01693-242083 DHBVN, Bhuna
Sh.D.S.Rathee, 01667-220070 01667-220119 Power House, Fatehabad.
Xen.(Op)Fatehabad

61
Sh.O.P.Mehta, SDO S/U 01667-220988 01667-220644 Op. S/U S/D Fatehabad.
Fatehabad
Sh.I.S.Mor, SDO City Ratia 01697-250036 01697-250043 Op.City S/D Ratia
Sh.Jai Pal Singh, SDO S/U Ratia 01697-250283 01697-250284 S/U S/D Ratia(Fatehabbad)
Sh., R.S.Beniwal, SDO Bhattu 01692-252235 01692-252257 DHBVN, Bhattu (Fatehabad)
Sh.Kitab Singh, JE, Badopal 01667-285244 01667-223351 DHBVN, Badopal (Fatehaba)
Sh.D.S.Malhan, SE(Op) Sirsa 01666—238400 01666—238401 DHBVN, Barnala Road, Sirsa
Sh. R.K. Jain , Xen City Sirsa 01666—238405 01666—238478 DHBVN, Near Bus Stand,
Sirsa
Sh. Shiv Raj Singh, SDO City 01666-238407 01666-238408 -do-
Sirsa
Sh.C.B.Gaba, SDO I/A Sirsa 01666--238409 01666-238438 -do-
Sh.Bhim Sain, SDO Panjuana 01666-252536 01666-252537 DHBVN, Panjuana (Sirsa)
Sh. S.S.Kumar, SDO Ding 01666-273884 01666-273885 DHBVN, Ding(Sirsa)
Sh. B.S.Khatri, SDO 01666-274315 ------------------- DHBVN, Madhosinghana
Madhosinghana (Sirsa)
Sh. Mehta Xen S/U Sirsa 01666--238403 01666--238404 DHBVN, Baranala Road,
Sirsa
Sh.Sukhbir Singh,SDO S/U Sirsa 01666-238410 01666-238411 -do-
Sh. Mani Ram SDO Nathusari 01666-256138 01666-245582 DHBVN, Nathusari (Sirsa)
Sh. M.L.Sukhija, SDO Rania 01698-250346 01698-250345 DHBVN, Rania.(Sirsa)
Sh.S.K.Singh, SDO Ellenabad 01698-220049 01698-221340 DHBVN, Ellenabad (Sissa)
Sh.S.K.Nain, SDO Jiwannagar 01698-272992 01698-272254 DHBVN, Jiwan Nagar (Sirsa)
01698-238444
Sh.R.K.Soda, Xen (Op) Dabwali 01668-226083 01668--227945 DHBVN, Dabwarl (Sirsa)i
Sh.M.R.Sachdeva, SDO Dabwali 01668-227173 01668-226905 -do-
Sh. S.L.Mehta, SDO Chautala 01668-250253 01668-227048 DHBVN, Asakhera (Sirsa)
Sh. B.K.Rajan, SDO Kalanwali 01696-222005 01696-222003 DHBVN, Kalanwali (Sirsa)
Sh. K.S.Behl, SE(Op) Bhiwani 01664--243491 01664- 243131 Old Power House Colony,
DHBVN, Bhiwani.
Sh. Veer Bhan, Xen City Bhiwani 01664- 242801 01664- 242821 -do-
Sh. Mahavir Singh, SDO City 01664-242805 01664-242805 Op. City S/D DHBVN, Bhiwani
BWN
Sh. ,Y.K.B.Sharma SDO S/U No.I 01664-242803 01664-242091 Op. S/U No.I S/D DHBVN,
Bhiwani
Sh., S.S.Sangwan, SDO S/U -II 01664-242109 01664-242804 Op. S/U No.II S/D DHBVN,
Bhiwani.
Sh.Sanjay Ranga, SDO 01254-233030 01254-233040 DHBVN, Bawani Khera
Bawanikhera
(Bhiwani)
Sh.V.P.Yadav , SDO Tosham 01253-258284 01253-258184 DHBVN Tosham (Bhiwani)

Sh.S.C.Garg, Xen S/U Bhiwani 01664- 242340 01664- 242802 S/U Divn DHBVN Bhiwani

62
Sh. H.C.Saini, SDO Jui 01664- 262532 01664-262545 DHBVN, Jui (Bhiwani)
Sh. Virender Kumar, SDO, 01252-258246 01252-258242 DHBVN, Loharu (Bhiwani)
Loharu
Sh.Rud Singh, SDO Digwa Jattan 01252-257746 -------- DHBVN, Digawa Jattan
(Bhiwani)
Sh.Virender Singh Lamba, SDO 01255-265235 01255-265357 DHBVN, Bahal (Bhiwani)
Behl
Sh. Rathi , SDO Sewani 01255-277322 01255-277333 DHBVN, Siwani (Bhiwani)
Sh.Y.K.B..Sharma, Xen (Op) 01250--220142 01250--220143 DHBVN, Dadri (Bhiwani)
Dadri
Sh.H.R, Jain, SDO City Dadri 01250-220024 01250-220144 -do-
Sh.Hari Dutt, SDO S/U Dadri 01250-220493 01250-220577 -do-
Sh.J.B.Yadav, SDO Sanjarwas 01250-286538 01250-286534 DHBVN, Sanjarwas (Bhiwani)
Sh.O.P.Chahal, SDO Jhojukalan 01250-263044 01250-263066 DHBVN, Jhojukalan (Bhiwani)
Sh. H.C.Saini, SDO Badhra 01252-253166 ---- DHBVN, Badhra (Bhiwani)
Manmohan Singh, SDO Atelakan. 01250-298238 ---- DHBVN, Atela Kalana
(Bhiwani)

63
 Chapter - 11 (Manual - 10)

The Monthly remuneration Received

by Each of its Officers and
Employees, including the System of
Compensation as provided in
Regulations.

NAME DESIGNA B.PAY S.PAY ADA CCA SLODA G.PAY

TION
ASHWANI KUMAR KALRA MO 17900 0 10200 100 300 38186
ANIL KUMAR JAIN XEN 19100 0 9550 100 0 35527
AMAR CHAND XEN 18700 300 9350 100 300 34641
A.K.SINGAL XEN 19100 0 9550 100 0 34767
A.K. BANSAL AEE 16300 200 8150 100 300 30467
ANIL KUMAR GOYAL AEE 15500 0 7750 100 300 29543
AJMER SINGH U.SECY 13125 400 6563 100 300 24622
ANIL KUMAR AEE 14300 0 7150 100 0 26305
AVTAR SINGH JASWAL AEE 17900 0 8950 200 150 34349
A.K.VIRDI XEN 18700 0 9350 0 0 33698
BALBIR SINGH XEN 19100 0 9550 100 0 35017
BALWANT SINGH XEN 17900 0 8950 100 300 32889
BASHEER AHEMED AE (T) 11950 0 5975 0 150 22089
B.R. NEHRA SE 19550 400 9775 100 300 36593
C.K. SHARMA XEN 18700 300 9350 100 0 36443
C.B. GABA AE 14300 0 7150 100 300 27365
DALIP SINGH XEN 17900 0 8950 100 0 32839
D.S.RATHEE XEN 18700 0 9350 0 0 33941
DARSHAN LAL HANSU AEE 16700 0 8350 0 0 31211
D.S.MALHAN SE 19100 0 9550 100 0 34767
DHARAM PAL DHULL MGR/P.R. 14625 300 7313 100 300 27245
DALJIT SINGH AEE 11950 0 5975 0 0 21689
D.P.S. YADAV AEE 10200 0 5100 0 0 19523
GANGA RAM LAW 10125 200 5063 100 300 18977
OFF.
HAR GOBIND BHATIA LO 11500 200 5750 200 300 21663
HUKAM CHAND AEE 15900 0 7950 100 0 29969
I.D. MEHTA XEN 18700 0 9350 100 0 34041
I.S. NAIN SE 19550 400 9775 100 0 36743
J.P.RAHEJA Sr.M.O. 18300 0 10400 100 300 38912
JAI DEV SINGH XEN 17900 0 8950 100 0 32589
JAI PAL SINGH AEE 15900 0 7950 0 0 29109
JAI DAYAL SINGH AEE 15900 0 7950 100 300 29539
KRISHAN KUMAR XEN 17100 0 8550 0 0 31037
SHARMA
KULDIP KUMAR GUPTA XEN 17900 0 8950 100 0 32589
K.G YADAV SE 20000 0 10000 0 0 36300
KHAZAN SINGH SE 19100 0 9550 200 0 34867
K.K. MISHRA XEN 9550 0 4775 200 0 18224
K.S. BAHL SE 19550 0 9775 100 0 35833
K. C. AGGARWAL AEE 15500 0 7750 200 0 28583
K.S. PANNU AE 11950 0 5975 0 0 21615

64
KAPIL DEV BANSAL AE 14300 0 7150 200 300 26705
KISHORE KUMAR XEN 18700 300 9350 100 300 34641
SHARMA
M.K. RELHAN XEN 19100 0 9550 100 0 35777
M.L. KALRA XEN(U/S) 19100 300 9550 100 0 32402
MUKET BEHARI VASHIST SE 19550 400 9775 100 0 35983
M.L. GOEL SE 19100 0 9550 100 0 34767
M.L. GOEL SE 19550 0 9775 100 0 35583
MUKESH GUPTA AEE 16700 200 8350 100 300 30911
M.M.GUPTA AEE 16300 0 8150 0 300 29885
M.R. SACHDEVA AEE 15500 0 7750 0 300 28683
N.L. DUBEY AEE 11300 0 5650 0 0 21280
NAVIN KUMAR AEE 15900 0 7950 200 300 29609
NARDEEP KUMAR AE 12275 200 6138 200 300 24490
O.P.AHLAWAT XEN 17900 0 8950 100 0 32839
O.P. MEHTA AE 15900 0 7950 0 300 29409
O.P. SALUJA AEE 15900 200 7950 100 300 29459
PARVESH CHANDER XEN 18700 0 9350 0 0 33941
P.P.MITTAL AEE 15100 0 7550 200 300 27961
R.K.MONGA XEN 17500 300 8750 100 150 34015
R.K.SEHGAL XEN 18700 0 9350 200 0 34201
R.K.YADAV XEN 18700 300 9350 100 300 34641
R.P.MADAN SE 19550 400 9775 100 300 36363
R.C.SAPRA SE 20000 400 10000 100 0 36800
RATTAN LAL SUPDT 11275 200 5638 200 150 22275
S.S. DALAL XEN 19100 0 9550 0 0 34667
SUBHASH CHANDER XEN 19100 0 9550 100 0 34767
GARG
DR. SANYOGITA M.O. 17500 0 10000 100 75 36475
S.S. YADAV XEN 17900 0 8950 0 0 31837
S.K. AGGARWAL SE 19550 0 9775 100 0 35833
S.K. KASHIV AEE 16700 0 8350 0 0 30311
SATYA VIR YADAV AE 14300 0 7150 0 300 26334
SMT.VEENA VOHRA XEN 18700 0 9350 100 0 34041
V.K. SINGLA SE 19550 400 9775 100 300 36533
VIJAY KUMAR JOHAR SE 20000 400 10000 100 0 36800
Y.K.B. SHARMA AEE 16300 0 8150 100 300 30235
V.P. GUPTA XEN 18700 0 9350 0 300 35741
VIPON CHANDA XEN 17500 300 8750 100 150 34563
V.K. BHARDWAJ XEN 18700 0 9350 0 0 33941
TARA CHAND KANSAL AE 15500 200 7750 100 300 28733
VIR BHAN XEN 17100 0 8550 0 0 31037
V. D.KAUSHIK MGR/I.R 14250 400 7125 100 150 27274
Y.S. GULIA LO 10375 200 5188 100 150 19281
V.K.GARG SE 19100 400 9550 100 222 35389
VINOD KUMAR SDO 12275 0 6138 0 300 22580
DR. RIETA MITTAL MO 17900 0 10200 100 75 37961
RAKESH KUMAR SODHA XEN 17100 0 8550 0 0 31287
R.N.GARG XEN 17100 0 8550 200 0 32497
R.C. YADAV AEE 12600 0 6300 0 0 23119
RAMESH KUMAR VERMA AEE 15900 0 7950 0 150 29009
R.K.JAIN XEN 17100 0 8550 0 0 36950
RAJ PAL RELATIYA XEN 18700 0 9350 0 0 33941
RAVINDER SINGH AE 16300 0 8150 0 300 30135
RAJINDER SINGH AEE 15900 200 7950 100 300 29459
R.S. GUPTA AE 13250 0 6625 200 300 24799
R.L. KAMBOJ XEN 18700 400 9350 100 0 34441

65
RANDEEP SINGH AE 15100 200 7550 100 300 28007
S.K. SACHDEVA XEN 18700 0 9350 200 0 35401
SUBHASH DESWAL XEN 16300 0 8150 100 0 30445
S.K.CHOPRA XEN 17100 0 8550 100 300 31437
SUDHIR CHHABRA XEN 17100 0 8550 200 0 31237
S.S YADAV AEE 16300 0 8150 100 300 30745
SUSHIL KUMAR MATHUR AEE 15900 0 7950 200 300 29663
SANT SINGH KUMAR AEE 15900 0 7950 0 150 29259
S.N. AGGARWAL AEE 15900 0 7950 0 0 26642
SATISH KUMAR SHARMA AE 12275 0 6138 0 0 22530
R.N.GUPTA AE 10200 0 5100 0 0 18763
R.K.BATRA XEN 17900 300 8950 100 300 34199
INDERJIT AEE 14300 0 7150 200 300 27965
BRAJINDER SINGH AEE 8150 0 4075 96 0 15138
S.S. SANGWAN AE 10975 0 5488 100 300 20570
KRISHAN SWAROOP AE 9650 0 4825 0 150 17915
KAPOOR SINGH SRAO 13875 400 6938 100 300 26044
INDER SINGH MOR AE 8825 0 4413 0 0 19197
JAGBIR SINGH KADIAN SR.A.O. 13875 400 6938 100 300 26234
N.L. CHAWLA AE 9925 0 4963 0 0 18074
P.C. GUPTA FA/HQ. 19100 400 9550 100 300 35467
MAHABIR SINGH AEE 10325 0 5163 200 150 19910
NAVEEN KAPOOR COMP.SE 17100 0 8550 100 300 31437
CY.
ASHOK KUMAR BHANOT AE(T) 9650 0 4825 100 300 18165
SANJEEV SHANKAR RAI AE 9375 200 4688 200 300 18566
SATYA PARKASH AE(T) 8000 200 4000 200 0 15170
PARMOD KUMAR AEE 10325 0 5163 200 150 20390
RANBIR SINGH AE 9375 0 4688 0 150 17166
FAHIM RAZA NAQVI AE(T) 8550 200 4275 100 0 16068
S.K. SINGH AE 9375 0 4688 0 0 17266
ANUPAM KATIAR AE 9650 0 4825 100 300 18165
RAMESH KUMAR SR.A.O 13500 400 6750 100 150 25153
SHARMA
NEERAJ KHANDEKAR AE 10325 0 5163 100 300 19390
SHYAMBIR AE 9375 0 4688 200 150 17616
M.G. WADHWA SR. A.O. 15375 400 7688 100 300 29556
SMT. VINEETA SINGH AEE 15900 0 7950 100 300 29259
PREM SINGH AE 8000 0 4000 0 150 14920
SURINDER SINGH AE 8550 0 4275 0 150 15668
V.K. JAIN SE 19100 400 9550 100 300 35467
S.S BANGA XEN 15900 300 7950 200 0 30444
R.K. KHUDIA SR.A.O 13500 400 6750 100 300 25303
B.K. BHATIA SE 20000 400 10000 100 300 37100
OM SINGH XEN 18700 0 9350 100 0 35904
SUBE SINGH SIWACH AE 10200 0 5100 0 150 18663
GHANSHYAM DASS SE 20000 400 10000 100 300 37100
R.N.BANSAL XEN 19100 300 9550 100 150 35277
B.S.BOORA XEN 19100 0 9550 100 0 34767
V.P. THUKRAL A.E.E. 16700 200 8350 100 300 30911
J.B.MUDGIL XEN 17900 0 8950 200 0 32939
G.C.RAWAL SR.P.S 13500 400 6750 100 300 25625
D.S.YADAV SE 19550 0 9775 100 0 35608
RAJ KUMAR AE 8550 0 4275 0 0 15518
M.L.ROHILA AE 12275 0 6138 200 300 24290
R.V.BARI Sr.A.O. 13125 400 6563 100 300 24622
V.K.SAREEN XEN 18700 300 9350 100 300 34741

66
BHUSHAN KUMAR AE 10325 0 5163 0 150 19140
RANJAN
SURINDER SINGH AE 8275 0 4138 100 150 12220
MANOJ KUMAR AEE 10325 0 5163 100 75 21995
RAJENDER KUMAR AE 5163 0 2582 0 0 14090
SABHARWAL
KESAR CHAND US 13125 400 6563 100 300 25436
O.P.MUDGIL UNDER 13125 400 6563 200 300 24972
SECY.
HARI DUTT AE 9375 200 4688 100 300 17866
R.A.BANSAL XEN 18700 0 9350 100 0 34041
BALWAN SINGH HOODA SR.P.S. 13125 400 6563 100 150 24544
V.K. SETH XEN 19100 300 9550 100 300 35367
RAJA RAM SHARMA AE 15100 0 7550 200 300 28735
R.R. GOYAL XEN 17900 300 8950 100 150 34049
M.L. MUTREJA AE 9100 200 4550 100 150 17217
O.P.SHARMA A.O 9925 0 4963 100 75 18439
PARDEEP KR. CHAUHAN AE 9375 0 4688 200 0 17216
KAPIL K. MARWAHA C/AUDIT 19550 0 9775 100 300 35883
OR
C.S. ARORA AEE 16300 200 8150 200 300 31795
RAM MEHAR SINGH AE 8000 0 4000 100 0 14620
RAJESH KUMAR SHARMA A.O. 10000 0 5000 100 300 18550
S.C.AGGARWAL A.O 10000 0 5000 100 150 19160
RAJENDER SINGH AE 10475 0 5238 100 300 19467
HOODA
M.K.VERMA AE 0 0 0 0 0 0
HEM RAJ SINGH RANA XEN 18700 0 9350 200 0 34141
H.R.JAIN AE 12125 0 6063 0 150 22407
A.K.GOYAL AE 8825 0 4413 0 150 16478
M.K.SHARMA DIR./(OP) 22925 250 11463 100 0 41959
J.C.BALI AE 10025 0 5013 100 150 18446
PIRTHI SINGH SPORTS 8900 0 4450 100 150 16404
OFFICER
D.P.SINGH SUPDT. 9900 200 4950 200 300 20179
S.S.LOHAN AE 8800 0 4400 0 0 16222
RAM NIWAS AE 8550 0 4275 0 150 15668
SULEKHAN SUPDT. 10375 200 5188 100 75 19456
M. S. JAKHAR AE 8000 0 4000 0 150 14670
0 0 0 0 0 0
PIARE LAL SUPDT. 10100 200 5050 100 300 18932
H.R. KUMAR PS 10825 200 5413 100 300 20248
N.D.SHARMA SUPDT. 10300 200 5150 100 150 19145
R.S.MALIK AE 8000 0 4000 100 300 17850
PREM KUMAR SUPDT. 10300 200 5150 100 300 19545
S.C.DUREJA SUPDT. 10300 200 5150 100 150 19145
S.P.SHARMA AE 10475 0 5238 100 150 19263
S.L.GUPTA AE 8550 0 4275 0 0 15768
M.P.JAIN AE 10475 200 5238 100 300 19671
DAYA NAND KHATKAR AE(T) 8275 0 4138 100 0 15120
MADAN LAL SUKHIJA AE(T) 8275 0 4138 0 150 15420
MANJU CHAUDHARY AE(T) 8275 200 4138 100 0 15320
MANOJ KUMAR AE(T) 8000 0 4000 100 0 15565
AMIT KAMBOJ AE(T) 8275 0 4138 0 150 15865
ASHUTOSH Kr. PANCHAL AE(T) 8275 200 4138 100 150 17043
OM BIR AE(T) 8275 0 4138 100 150 16215
JITENDER SINGH AE(T) 8275 0 4138 200 150 15670
JOGINDER SINGH AE(T) 8000 0 4000 0 75 15670

67
JAGDISH CHANDER JAIN AE(T) 8275 0 4138 100 150 15270
JAI DEEP AE(T) 8275 200 4138 100 150 12940
JOGINDER HOODA AE(T) 8275 0 4138 100 0 15120
KULDEEP ATRI AE(T) 8275 0 4138 0 150 15420
SATISH KUMAR AE(T) 8275 200 4138 100 150 15470
SANKALP PARIHAR AE(T) 8275 200 4138 100 150 16165
SHIV RAJ SINGH AE(T) 8000 0 4000 0 0 14770
RANJAN RAO AE(T) 8275 0 4138 100 0 15120
CHANDER SHEKHAR AE(T) 8275 200 4138 100 150 15720
VED PARKASH AE(T) 8275 200 4138 100 150 15470
VINOD KUMAR PUNIA AE(T) 8275 0 4138 100 150 15520
BHIM SAIN AE(T) 8000 0 4000 0 150 22758
VIJENDRA SINGH AE(T) 8275 0 4138 0 0 19593
VIKAS MOHAN AE(T) 8275 0 4138 200 150 16755
VIJAY PAUL AE(T) 8275 0 4138 0 0 18020
MS REKHA AE(T) 8275 0 4138 100 150 20422
RAJESH NINANIYA AE(T) 8275 200 4138 100 0 15570
R.K.GOEL GM 20400 0 10200 100 0 37126
SACHIN YADAV AE(T) 8275 0 4138 0 150 18420
SATYAVEER AE(T) 8000 0 4000 0 150 14670
SUKHBIR KAMBOJ AE(T) 8275 0 4138 100 150 15520
SHAMSHER SINGH AE(T) 8000 0 4000 0 0 15670
SANJAY AE(T) 8275 0 4138 0 0 15270
PARVEEN YADAV AE(T) 8275 0 4138 100 150 17527
D.S.HOODA AE 8450 0 4225 100 0 16197
S.S.RAWAT AE 8000 0 4000 200 0 14720
J.C.BISLA AE 8000 0 4000 200 150 15120
S.K.SINGLA AE 10200 0 5100 100 150 19523
VIJAYENDRA KUMAR IAS MD 13500 500 6750 100 0 25353
P.D.SHARMA AE/CIVIL 11575 200 5788 200 0 21409
C.L.MONGA P.S. 10600 200 5300 100 150 19761
ZILE SINGH AE 8000 200 4000 100 150 15220
AVINASH YADAV AE(T) 8000 0 4000 0 150 14920
RAJNISH GARG AEE 14300 200 7150 100 300 26805
R.S.MALIK AE 8000 0 4000 0 0 14520
NARESH KAKKAR AE(T) 8000 0 4000 100 0 14620
D.P.TYAGI AE 10100 0 5050 200 0 19119
P.R.MEHTA A.O. 9500 0 4750 100 150 18563
S.S.MEHTA A.O. 9700 0 4850 100 150 18616
SADHU RAM SUPDT. 10100 150 5050 100 150 18732
ANIL KUMAR BULAN A.O. 6654 145 3327 96 145 12463
JAIVIR SINGH A.O. 6900 150 3450 100 150 13174
D.P.SINGH TANWAR A.O. 8500 150 4250 100 150 15864
RAM MEHAR SUPDT. 10300 150 5150 100 150 19149
M.P.SHARMA A.O. 8300 150 4150 100 150 15465
M.S.MALIK SUPDT. 10300 150 5150 100 150 19149
MAHABIR PARSHAD SUPDT. 10300 150 5150 100 150 19167
R.K.AGGARWAL C.E. 20400 0 10200 100 0 37201
D.K.GOEL AE 10500 0 5250 0 0 57354
Total 3E+06 23745 2E+06 22092 33817 6E+06

68
Schedule of Staff of Dakshin Haryana Bijli Vitran Nigam Limited
Sr. Designation of the post Pay scale No. of sanctioned posts
No.
Management PMT TMP Total
1 Managing Director 0 1 1
2 Director Finance 0 1 1
3 Director OP 0 1 1
4 Director Project 0 1 1
5 Part Time Directors 0 2 2
A Employees 0 6 6
OFFICERS
1 GM/Administration 18400-500-22400 0 1 1
2 GM/Commercial 18400-500-22400 0 1 1
3 Chief Engineer 18400-500-22400 1 3 4
(Planning, MM & Op. Zones).
4 FA/Hqrs. 15950-450-20000+400SP - 1 1
5 C.A.O./FA&CAO(MM 15950-450-20000 - 2 2
)
6 Chief Auditor 15950-450-20000 - 1 1
7 SE/Admn. 15950-450-20000+400SP - 1 1
8 SE 15950-450-20000+400SP (For 3 13 16
working in Head Office only)
9 C.O.S. 15950-450-20000 - 1 1
10 Executive Engineer 14700-400-18700+300SP (For Head 16 40 56
Office)
11 XEN(Monitoring)/Dy.S 14700-400-18700+400SP - 2 2
ecretary
12 Company Secretary 14700-400-18700 - 1 1
13 Chief Security Officer 12750-375-16500 1 - 1
14 Sr. A.O. 12750-375-16500+400SP - 10 10
15 Sr. Pvt. Secretary 12750-375-16500+400SP - 2 2
16 P.S. 7450-225-11500 0 2 2
17 Admn. Officer/Under 12750-375-16500+400SP 1 5 6
Secretary
18 Accounts Officer 9025-325-14550 - 12 12
19 AE/AEE 57 119 176
(i) 8000-275-10200-EB-275-13500
(ii) 10000-325-15200 after 5 years of regular satisfactory service as
AE/AEE
(iii) 14300-400-18300 after 12 years of regular satisfactory service as
AE/AEE
20 Medical Officer/Sr. M.O. - 7 7
(i) 8000-275-10200-EB-275-13500
(ii) 10000-325-15200 after 5 years regular satisfactory service of
MO/Sr.MO
(iii) 14300-400-18300 after 12 years service.
21 Law Officer 7450-225-9025-EB-225- - 3 3
11500+200 SP
22 Superintendent (HO) 7450-225-9025-EB-225- 3 11 14
11500+200 SP
23 A.L.O. 6500-200-8500-EB-200- - 3 3
10500+150 SP
24 Sports Officer 6500-200-8500-EB-200- - 1 1
10500
25 Manager IR 12750-375-16500 - 1 1
26 Manager PR 12750-375-16500 - 1 1
Total Officers 82 250 332
NON GAZETTED

69
1 Section Officer 6500-200-8500-EB-200- 2 23 25
10500+150SP
2 RA/Acctt./IA 5500-175-8300-EB-175- 12 88 100
9000+75 SP (HO)
3 Acctt-cum-H.Clerk 5500-175-8300-EB-175- 2 - 2
9000+100SP (For cash
handling)
4 Circle Supdt. 6500-200-8500-EB-200- 3 5 8
10500
5 Dy. Supdt. 6500-200-8500-EB-200- 3 2 5
10500+150SP
6 Assistant (HO) 5500-175-8300-EB-175- 14 48 62
9000+60SP
7 Head Clerk (Divnl.) 5500-175-8300-EB-175- 12 18 30
9000+100SP
8 Head Clerk (Circle Office) 5500-175-8300-EB-175-9000 - 3 3
9 Circle Assistant 5450-150-6950-EB-150-8000 5 10 15
10 Commercial Asstt./Asstt.Acctts. 5000-150-7100-EB-150-8000 39 79 118
11 UDC (HO) 4625-125-6000-EB-125- 5 54 59
7250+50SP(HO)
12 UDC (Field) 4625-125-6000-EB-125-7250 218 354 572
13 LDC (HO) 4000-100-4800-EB-100- 12 54 66
6000+40TA & 40SP (HO)
14 LDC(Field)/Cashier 4000-100-4800-EB-100- 549 587 1136
6000+80SP
15 Meter Reader 4000-100-4800-EB-100-6000 239 291 530
16 Bill Distributor 3050-85-3950-EB-85-4590 161 206 367
17 Head Mistress (Middle School) 5500-175-8300-EB-175-9000 - 1 1
18 B.Ed. Teacher 5500-175-8300-EB-175-9000 - 6 6
19 J.B.T. Teacher 4500-125-6000-EB-125-7000 - 13 13
20 P.T.I. 4500-125-6000-EB-125-7000 - 1 1
21 Metrun/Nurse 4500-125-6000-EB-125-7000 - 1 1
22 DMA 4000-100-4800-EB-100- - 1 1
6000+30SP(HO)
23 Havildar (HO) 2750-70-3800-EB-75- 1 12 13
4400+75SA+30SP(HO)
24 Havildar (Field) 2750-70-3800-EB-75- 3 5 8
4400+75SA
25 Daftri (Field) 2750-70-3800-EB-75- 3 4 7
4400+30SP
26 Head Safai Karamchari (Field) 2750-70-3800-EB-75- - 1 1
4400+65SA+30SP
27 Safai Karamchari (HO) 2650-65-3300-EB-70- - 1 1
4000+65SA+30SP (HO)
28 Safai Karamchari (Field) 2650-65-3300-EB-70- - 56 56
4000+65SA
29 Peon (HO) 2650-65-3300-EB-75- 6 107 113
4000+40SA+30SP (HO)
30 Peon (Field) 2650-65-3300-EB-75- 200 143 343
4000+40SA
30 Peon-cum-Mate 2650-65-3300-EB-75- - 4 4
4000+40SA
28 Safai Karamchari-cum-Ckd. 2650-65-3300-EB-70- - 2 2
4000+65SA
29 Chowkidar (HO) 2650-65-3300-EB-70- - 2 2
4000+65SA+30SP
30 Chowkidar (Field) 2650-65-3300-EB-70- 99 109 208
4000+65SA+30SP
31 Sewerman 2650-65-3300-EB-70- - 14 14
4000+65SA+30SP (HO)
32 Pump Driver 4000-100-4800-EB-100-6000 - 8 8

70
33 A.P.D. 2750-70-3800-EB-75-4400 - 11 11
34 Mali 2650-65-3300-EB-70- - 69 69
4000+30SP(HO)
35 Washarman 2650-65-3300-EB-70-4000 - 1 1
36 Crane Driver 4500-125-6000-EB-125-7000 - 6 6
+300SP(HO)+150SP(Other)
37 Driver (HO) 4500-125-6000-EB-125-7000 - 18 18
+300SP(HO)+150SP(Other)
38 Driver (Field) 4500-125-6000-EB-125-7000 80 175 255
+300SP(HO)+150SP(Other)
39 T.T. Driver 4500-125-6000-EB-125-7000 1 7 8
+300SP(HO)+150SP(Other)
40 Cleaner 2750-70-3800-EB-75-4400 1 14 15
41 Work Superviser 4500-125-6000-EB-125-7000 - 3 3
42 Cook 2650-65-3300-EB-70- - 2 2
4000+30SA+30SP (HO)
43 Chowkidar-cum-Cook 2650-65-3300-EB-70- 3 3 6
4000+40SA
44 Personal Assistant 6500-200-8500-EB-200- - 10 10
10500+150SP
45 Sr. Scale Stenographer 5500-175-8300-EB-175- 3 16 19
9000+60SP (HO)
46 Jr. Scale Stenographer 5000-150-7100-EB-150- 16 55 71
8000+40SP
47 Steno Typist 4000-100-4800-EB-100- - 21 21
6000+100SP
48 Data Entry Operator 4000-100-4800-EB-100-6000 - 18 18
+ 60SP(HO)
49 Hindi Translator 5000-150-7100-EB-150-8000 - 2 2
50 Jr. Photographer 4500-125-6000-EB-125-7000 - 1 1
51 Security Officer 5500-175-8300-EB-175- 3 - 3
9000+35KA
52 Security Havildar 4500-125-6000-EB-125- 5 8 13
7000+30KA
53 Security Guard 3050-85-4325-EB-100- 52 42 94
5325+22KA
54 Inspector (Vigilance) 5000-150-7100-EB-150-8000 - 6 6
55 Vigilance Sub-Inspector On deputation - 7 7
56 A.S.I. On deputation - 3 3
57 Head Constable On deputation - 9 9
58 Constable On deputation - 15 15
59 Pharmacist 5000-150-7100-EB-150-8000 - 12 12
60 Attendant 2650-65-3300-EB-70-4000 - 1 1
Total Non-gazetted/Non-technical Staff. 1753 2845 4598

71
 NON GAZETTED STAFF
(TECH.)
1 Asstt. Store Officer 6500-200-8500-EB-200-10500 3 2 5
2 Head Store Keeper 5450-150-6950-EB-150-8000 3 1 4
3 Store Keeper 4500-125-6000-EB-125-7000 6 4 10
4 Asstt. Store Keeper 4000-100-4800-EB-100-6000 2 - 2
5 Store Munshi 4000-100-4800-EB-100-6000 - 15 15
6 Store Attendant 2650-65-3300-EB-70-4000+30SP(HO) 21 73 94
7 Stock Verifier 5500-175-8300-EB-175-9000 - 1 1
8 Chief Draftsman 6500-200-8500-EB-200-10500 1 2 3
9 Circle Head Draftsman 6500-200-8500-EB-200-10500 3 5 8
10 Divnl. Head Draftsman 5500-175-8300-EB-175-9000 15 21 36
11 Draftsman 5000-150-7100-EB-150-8000 16 71 87
12 Jr. Engineer (Civil) 6000-175-8450-EB-175-9500 + 60SP(HO) 12 12 24
13 Jr. Engineer-1 6700-200-8500-EB-200-10500 39 79 118
14 Jr. Engineer 6000-175-8450-EB-175-9500 + 115 256 371
100SP(HO)
15 Foreman 5500-175-8300-EB-175-9000 - 3 3
16 Asstt. Foreman 5000-150-7100-EB-150-8000 267 378 645
17 Lineman 4500-125-6000-EB-125-7000 1257 1247 2504
18 Asstt. Lineman 4000-100-4800-EB-100-6000 3223 2819 6042
19 Cable Jointer 5500-175-8300-EB-175-9000 1 - 1
20 Work Mate/T.Mate 2650-65-3300-EB-70-4400 1 52 53
21 S/Stn. Attendant 5000-150-7100-EB-150-8000 31 201 232
22 ASSA 4000-100-4800-EB-100-6000 76 396 472
23 Shift Attendant 4000-100-4800-EB-100-6000 118 330 448
24 Instrument Mechanic - 1 1
25 Meter Mechanic 4000-100-4800-EB-100-6000 6 10 16
26 Sr. Technician 4625-150-6000-EB-125-7250 - 1 1
27 Electrician 4500-125-6000-EB-125-7000 - 2 2
28 Technician Grade-1 4500-125-6000-EB-125-7000 - 10 10
29 Technician Grade-II 4000-100-4800-EB-100-6000 1 3 4
30 Helper Grade-I 2650-65-3300-EB-70-4400 - 23 23

31 Helper Grade-II 4000-100-4800-EB-100-6000 1 41 42

32 Lab Asstt./Lab Tech. 5000-150-7100-EB-150-8000 6 3 9
33 Mason 4000-100-4800-EB-100-6000 - 1 1
34 Carpenter 4000-100-4800-EB-100-6000 - 4 4
35 Lab Attendant (M&P) 4000-100-4800-EB-100-6000 6 19 25
36 Skilled Helper 2750-70-3800-EB-75-4400 - 7 7
37 Plumber/Pipe Fitter - 2 2
Total Technical Staff 5230 6095 11325
Grand Total 7065 9190 16255
ABSTRACT
Officers 82 250 332
A
Non-Gazetted Non-Technical 1753 2845 4598
B
Non-Gazetted Technical 5230 6095 11325
C
Total 7065 9190 16255

72
 Chapter-12 (Manual-11)

The Budget allocated to each of the agency,

including the particulars of all the plans,
proposed expenditures and reports on
disbursement made.

ANNUAL PLAN
FOR
2006 - 07

Formulation of State Annual Plan 2006-07

Power demand in Haryana has increased manifold over the past few years, and
the existing infrastructure has become over stretched to meet this demand.
Though the planning at various stages has been taking place over the years, it is
evident from the progress achieved so far that substantial head way could not be
made due to paucity of funds. Nigam had to look towards other financial
institutions for financial assistance. With the launching of Accelerated Power
Development & Reforms Program by the Ministry of Power during the year 2000-
01, other institutions like NABARD, NCR Planning Board, REC & PFC also came
forward to provide assistance at easier terms. Accordingly, various system
improvement schemes have been planned thereafter. In order to speed up the
progress of works, the concept of getting the jobs executed on turnkey basis was
introduced. Initially, problems were faced in getting the proper vendors
developed and in finalizing various terms & conditions of contract. This may have
caused initial delays in kicking off the projects, but now the things have started
picking up, and we expect to achieve significant achievement in the coming
years.
Important aspect of power planning has been that it has been tried to take
33 KV lines as near to the load center as possible. Therefore, quite a large

73
number of 33 KV sub stations have come up during financial year 2005-06 and
many more will be coming up during next few years. Apart from these, it was also
planned to bifurcate all the over loaded and lengthy 11 KV feeders in rural as well
as urban areas. As a follow up action, 242 feeders have already been bifurcated
into 556 feeders of proper load and length since July 1999, and work on 35 other
feeders to divide in to 79 feeders is in progress.
Apart from the above, which have become more or less routine system
improvement works, some innovative schemes have also been envisaged like
computerized data logging at substations, consumer indexing, setting up of Bijli
Suvidha Kendras etc. for better planning & reliability, energy audit & consumer
satisfaction. Bijli Suvidha Kendras have already become functional at all district
head quarters and it is proposed to set up such centralized complaint centers at
all the other small towns in second phase. If arrangement of funds does not
become a problem, scenario is bound to change and we expect an overall
improvement in the existing electrical net work. It is hoped that even the
consumer at the tale end of a feeder will get proper voltage and an un-interrupted
power throughout.

REVIEW OF ANNUAL PLAN 2005-06

74
 Before reviewing the plan proposals during 2005-06, let us have a look at break-
up of the revised outlay:
Sr.No. Particulars Proposed outlay (Rs. in lacs)
1. Normal Development 1929.00
2. System Improvement -
3. APDRP-II 2477.00
4. NABARD 500.00
5. HVDS (APDRP new Scheme) 0.00
6. Rajiv Gandhi Vidyutikaran Yojna 0.00
7. Separation of the rural feeder from mixed urban feeder 0.00
8. Area Load Dispatch Centre (ALDC) 0.00

Total 4906.00

Distribution Works Completed/Anticipated to be Completed in

2005-06

75
 Following distribution works have been completed during the
current financial year 2005-06 under system improvement schemes funded under APDRP,
NABARD, REC, PFC and NCR Planning Board:

New 33 kV Sub Stations & Lines

Sr.No. Name of Substation / Circle Line Length Approved Cap. Voltage Ratio KV
Line Section Ckt.Kms. MVA
1 Umra Hisar 12 6.3/8 33/11
132 KV S/S Hansi-Umra
2 Titukhera Sirsa 4 6.3/8 33/11
220KV S/S Madhosinghana-Titukhera
3 Chang Bhiwan 14.5 6.3/8 33/11
132KV S/S I/A, Bhiwani-Chang
Shahidanwali Sirsa 4.5 6.3/8 33/11
T-Off from 220KV S/S Sirsa-Madhosin
Baragudha Sirsa 14 6.3/8 33/11
132KV S/S Odhan-Baragudha

33 kV Lines (New)
Name of line Circle Length of line

1. Rewari-MT Rewari Narnaul 12.00 Kms.

2. 132 kV S/S Kanina-MC3 PH Narnaul 5.00 Km.

3. 33 kV Link line between HT

Line and Hisar-Rajgarh Road Hisar 0.10 Km.
4. 33 kV line from 132 kV S/S
Adampur to 33 KV S/S Siswal Hisar 12.00 Kms.

5. 33 kV line f rom 132 kV S/S

Ratia to T-off for Teliwara Hisar 10.00 Kms.

6. 33 kV Uklana-Bhuna line Hisar 18.00 Kms.

7. 33 kV line from Sirsa to T-off

point for Shahpur Begu Sirsa 4.00 kms.

9 33kV line for Independent Control

76
 of 33kV S/Stn Memra

Augmentations of 33 kV Substation
Sr.no. 33 KV Sub-Stns. Circle District Augmentation (MVA Addition Date
(MVA)
1 Jatusana–II(JC-II) Narnaul M.garh 5 to 6.3/8 3 28.4.05
2 Siswal Hisar Hisar Addl. 4 4 11.5.05
3 Lehrian Hisar Hisar Addl. 5 5 26.5.05
4 Arya Nagar Hisar Hisar Addl.4 i.e. 6.3/8+4 4 28.5.05
5 Siwani Bhiwani Bhiwani 4 to 6.3 2.3 11.6.05
6 Buthan Hisar Fatehabad 6.3 to 10/12.5 6.2 16.6.05
7 Teliwara Hisar Fatehabad 4 to 5 1 21.6.05
8 Farwain Sirsa Sirsa 4 to 6.3/8 4 11.7.05
9 Pirthala Hisar Fatehabad Addl. 4 4 12.7.05
10 Bhuna Hisar Fatehabad 4 to 6.3 2.3 15.7.05
11 Degoh Hisar Fatehabad 4 to 6.3/8 4 17.8.05
12 132 KV Kosli Narnaul Rewari 4 to 5 1 6.9.05
13 Gudiyani(JC-I) Narnaul Rewari Addl.5 5 26.9.05
14 Rozkameo Gurgaon Gurgaon Addl.4 4 5.10.05
15 Ganga Sirsa Sirsa 4 to 6.3 2.3 27.10.05
16 Berla Bhiwani Bhiwani Addl. 5 5 31.10.05
17 Kadma Bhiwani Bhiwani Addl. 5 i.e. 2x5+5 5 25.11.05
18 Rudrol Bhiwani Bhiwani Addl. 5 5 14.1.06
19 Mithi (Temp.) Bhiwani Bhiwani 2 to 4 2 19.1.06
TOTAL CAPACITY ADDED 69.1

77
 Spill Over Works from FY 2005-06
Sr.No. Name of S/Stn. Circle Length of line Capacity
_______________________________________km________MVA___
1 I. A. Narnaul Narnaul 0.10 1x6.3/8 33/11

2. Ahmadpur Road Sirsa Sirsa 1x6.3/8 33/11

220 KV Sirsa-Ahmadpur Road 1.08

3. Mohamad Puria Sirsa 1x6.3/8 33/11

33 KV line from 132 KV S/S
Jeewan Nagar 10.80

4. Mohamadki Hisar 1x6.3/8 33/11

Extention from 33 KV Baliala 12.00

5. Nangthala Hisar 1x6.3/8 33/11

Adampur-Nangthala line 10.00

6 Khanak Bhiwani 1x6.3/8 33/11

Miran-Khanak line 11.00

7. Gurawara Narnaul 1x6.3/8 33/11

T-off from 220 KV Rewari
to Palawas 7.0 Km.

8. Kaluwas Narnaul 1x6.3/8 33/11

T-off from 220 KV Rewari 3.0
to Bharawas

9. Bishowa Narnaul 1x6.3/8 33/11

33 KV line from 132 KV Kosli 15.0

10 Mirza Pur Sirsa 2x4 33/11

T-Off from 33 KV Jiwan 2.5Km
Nagar – Elnabad line

11. Nandha Bhiwani 2x5 33/11

33 KV line from 132 KV 10.0Km
S/Stn., Badhra

78
12. Mazra Kalan Sirsa 2x4 33/11
T-Off from 132 KV S/S 2.2Km
Mohindergarh to Kauine

13. Pataudi Bhiwani 6.3/8 33/11

132 KV S/S Tosham – Pataudi 10.0Km
line.

14. Sector 4/10,Rewari NNL 8.0 KM 1x6.3/8 33/11

T-Off from Rewari Sec-10
to Rewari.
15. Budeen NNL 1x6.3/8 33/11
33 KV Mohindergarh- 8.0 KM
Nangal Sirohi line

16. Sehlang NNL 1x6.3/8 33/11

220 KV S/S M.garh 10.5 KM
10.5 KM from Jant

17. Kakroli Sardara Bhiwani 1x6.3/8 33/11

132 KV S/S Badhra. 9.0 KM 33 KV
Line from Badhra 9.0 KM

79
 Augmentation of 33 KV Sub-Stations

Sr.no 33 KV Circle District Augmentation (MVA) Addition Date

Sub-Stns. (MVA)
1 Bhojawas Narnaul M.garh Addl. 5 MVA Approved
2 Jant Narnaul M.garh 6.3/8+5 to 2x6.3/8 Approved
3 Bharawas Narnaul M.garh 1x6.3 to 5+6.3 Approved
4 Behbalpur Hisar Hisar 1x6.3+1x6.3/8 to 2x6. Approved
5 Bhatla Hisar Hisar 4 to 6.3/8 4 Approved
6 Vidyut Nagar Hisar Hisar 5 to 6.3/8 3 Approved
7 H.T.M. Hisar Hisar 4 to 6.3/8 4 Approved

11 kV & LT Distribution Works

1 11 kV Lines 800 Kms.

2 L.T. Lines 500 Kms.

3 Distribution Transformers 3500 Nos.

4 Electronic Meters 20000 Nos.

5 H.T. Capacitors 28.38 MVAR

6. Service Connections
a) General 60000 Nos.
b) Tube wells 3500 Nos.
c) Industrial 2000 Nos.

80
 ANNUAL PLAN ALLOCATION FOR 2006-07

A nos. of improvement schemes have been formulated for execution during the
year 2006-07, which include the spill over works from the financial year 2005-06, and
accordingly a financial provision has been made in the proposed outlay for the year 2006-
07. Schemes have been formulated against financial assistance from APDRP (MOP),
NABARD, NCR Planning Board, PFC, REC and State Plan. However, while assessing
the requirement of funds from State, other than the Normal Development, only that
percentage of project cost sanctioned by NABARD has been taken into account that is to
be borne by the Nigam. Under REC loan schemes, 100% finance is provided by the REC
Ltd., and as such, nothing is required under the State Plan funds. However, an additional
head is required to be included for the projects covered under financial assistance from
National Capital Region Planning Board while finalizing the outlay under State Annual
Plan. NCR PB provides only 75% of the project cost and the rest 25% is to be arranged
by the Utility. A provision of this 25% is required to be made in the outlay as is being
done in case of the projects covered under NABARD. An abstract attached as Annexure-
A depicts the total position of project proposals, that have been proposed to be executed
after arranging funds from different agencies, clearly indicating the Nigam’s share
required to be met with from the State Plan funds.
However, the following table shows the proposed outlay for the year 2006-07 that
has been prepared on the basis of funds allocation conveyed by the Finance Department,
Haryana.
Sr.No. Particulars Proposed outlay (Rs. in lacs) 1.
Normal Development 1000.10
2. System Improvement -
3. APDRP-II 1564.00
4. NABARD 50.00
5. HVDS (APDRP new Scheme) 600.00
6. Rajiv Gandhi Vidyutikaran Yojna 500.00
7. Separation of the rural feeder from mixed urban feeder 600.00
8. Area Load Dispatch Centre (ALDC) 430.00
9. Segregation of tubewell load from rural domestic 500.00

Total 5244.00

Proposals of 33 KV & Distribution Works for the year 2006-07

81
 New Sub Stations & Lines

Sr.No. Name of Substation Name of Line Length Approved Voltage

Line Section Circle Ckt.kms. capacity Ratio
MVA KV
1. Ahmadpur Road Sirsa Sirsa 1x6.3/8 33/11
220 KV Sirsa-Ahmadpur Road 1.08

2. Mohamad Puria Sirsa 1x6.3/8 33/11

33 KV line from 132 KV S/S
Jeewan Nagar 10.80

3. Mohamadki Hisar 1x6.3/8 33/11

Extention from 33 KV Baliala 12.00

4. Nangthala Hisar 1x6.3/8 33/11

Adampur-Nangthala line 10.00

5 Khanak Bhiwani 1x6.3/8 33/11

Miran-Khanak line 11.00

6. Gurawara Narnaul 1x6.3/8 33/11

T-off from 220 KV Rewari
to Palawas 7.0 Km.

. 7. Kaluwas Narnaul 1x6.3/8 33/11

T-off from 220 KV Rewari 3.0
to Bharawas

8. Bishowa Narnaul 1x6.3/8 33/11

33 KV line from 132 KV Kosli 15.0

9 Mirza Pur Sirsa 2x4 33/11

T-Off from 33 KV Jiwan 2.5Km
Nagar – Elnabad line

10. Nandha Bhiwani 2x5 33/11

33 KV line from 132 KV 10.0Km

82
 S/Stn., Badhra

11. Mazra Kalan Sirsa 2x4 33/11

T-Off from 132 KV S/S 2.2Km
Mohindergarh to Kauine

12. Pataudi Bhiwani 6.3/8 33/11

132 KV S/S Tosham – Pataudi 10.0Km
line.

13. Sector 4/10,Rewari NNL 8.0 KM 1x6.3/8 33/11

T-Off from Rewari Sec-10
to Rewari
14. Budeen NNL 1x6.3/8 33/11
33 KV Mohindergarh- 8.0 KM
Nangal Sirohi line

15. Sehlang NNL 1x6.3/8 33/11

. 220 KV S/S M.garh 10.5 KM
10.5 KM from Jant

16. Kakroli Sardara Bhiwani 1x6.3/8 33/11

132 KV S/S Badhra. 9.0 KM 33 KV
Line from Badhra 9.0 KM

17. Laloda NNL 0.7 KM 2x5 33/11

220 KV S/Stn. Narnaul-Laloda
(Existing, presently used as
11 KV feeder)
18. Bass Hisar 12 KM 1x5 33/11
132 KV S/Stn. Hansi
12 KM 33 KV line
from 33 KV S/Stn. Mundhal
(Hansi-Mundhal line)
19. Mandola Bhiwani 12.8 KM 1x5 33/11
132 KV S/Stn. Ch-Dadri-II
12.8 KM 33 KV line

83
 from Ch-Dadri-II
20 Chhapar Bhiwani 8.2 KM 1x6.3/8 33/11
132 KV S/Stn. Atela Kalan
8.2 KM 33 KV line from Atela Kalan.
21. Jamalpur Shekhon Hisar 8 KM 1x6.3/8 33/11
132 KV S/Stn. Tohana
8 KM 33 KV line from Tohana.
22. Bhirdana Hisar 0.5 KM 1x6.3/8 33/11
132 KV S/Stn. Aherwan
Existing 33 KV Aherwan-Bhuthan
line shall be utilized for feeding this
S/Stn. on Upgradation of 33 KV
S/Stn. Bhuthan to 132 KV level.

23. Shelang Bhiwani 10.5 KM 1x5 33/11

220 KV S/Stn. Mahendergarh-
Selang.
24. Kari Dharni Bhiwani 10.5 KM 6.3 33/11
132 KV S/Stn. Dighwan Jattan-
Kari Dharni.
25. Sherla Bhiwani 0.700 KM 1x5 33/11
Existing 33 KV Jui- Behal
line T-Off 0.70 KM line.

84
 Augmentations
Sr.No. Name of S/Stn. Name of T/F Voltage Capacity
Circle Capacity Ratio Addition
MVA KV MVA

1 Bhojawas Narnaul Addl.4/5 33/11 5

2 Jant Narnaul 6.3/8+5 to 33/11 6

2x6.3/8

3 Bharawas Narnaul 1x6.3 to 33/11 5

5+6.3
4 Degho Hisar 5 +6.3/8 to
2x6.3/8 33/11 4/5

5 Bebalpur Hisar !x6.3 +1x6.3/8 33/11 6.3

to 2x6.3+6.3/8
6 Pigwana Gurgaon additional 4 MVA 33/11 4
7. Bhatla Hisar 4 to 6.3/8 33/11 4

8. Vidyut Nagar Hisar 5 to 6.3/8 33/11 3

9. HTM Hisar 4 to 6.3/8 33/11 4

10. Khol Narnaul 2x4 to 1x4+1x6.3/8 33/11 4

11. Shahrwa Hisar Addl. 4 33/11 4

12. Rudrol Bhiwani 2x4+6.3 to 33/11 4

1x4+1x6.3/8+1x6.3

13 Ayalki Hisar 1x6.3+1x6.3/8 to 33/11 1.7

2x6.3/8

14. Mandi Bhiwani 1x4+1x5 to 33/11 4

1x5+1x6.3/8
15. Dhani Raipur Hisar 1x6.3/8 to 33/11 4
1x6.3/8 +4

85
 33 kV Lines (New)

Sr.No. Name of line Name of Circle Length of line

1. 33 kV line from 132 kV S/S

Jhojhu Kalan to T-off point for
33 kV S/S Rudrol Bhiwani 10.00 Kms

2. 33 KV link line for connecting Sirsa 4.00 Kms.

existing 33 KV Dabwali-Odhan
line for 33 KV S/Stn.Baraguda,
Kharia

3. Link line for connecting 33 KV Sirsa 8.00 Kms.

S/Stn.Bhutarwala & Ellenabad from
132 KV S/Stn. Mithi

4. 33 KV line for independent feeding Hisar

of 33 KV S/Stn. Barwala Road,
Hansi

Other Distribution Works

1. 11 KV lines (new & aug.) 800 Kms.

2. L.T. Lines (new & aug.) 500 Kms.

3. Distribution Transformers 3500 Nos.

4. Electronic Meters 20000 Nos.

Service Connections
a) General 60000 Nos.
b) Tubewells 6000 Nos.
c) Industrial 2000 Nos.

86
 MAIN FEATURES OF STATE PLAN 2006-07
A provision of Rs.5244.00 lacs have been made in the State Plan under
various heads as mentioned below:
A Normal Development Program
Strengthening of distribution system in Haryana is a thrust area. Works are
being executed for improvement and strengthening of distribution system to take
up the load growth, to reduce technical and non technical distribution losses and
to ensure reliable power supply to consumers at appropriate voltage. Provision of
Rs. 1000 lacs has been made under this program during the annual plan 2006-07.
B APDRP
A provision of Rs. 1564 lacs has been made under APDRP-II for carrying
out developmental works in Faridabad and Hisar Operation Circles and the towns
of Sirsa, Bhiwani and Rewari.
C NABARD
To accommodate Nigam’s share i.e. 10% under RIDF-VII, 25% under
RIDF-VIII and 5% under RIDF-IX of the Nigam in the projects sanctioned under
NABARD Financial Assistance Scheme, a provision of Rs. 50.00 lacs has been
made under the State Plan.
D Implementation of High Voltage Distribution System (HVDS)
Benefits of the scheme are as under:
1. Helps in reduction of ATC (Aggregated Technical & Commercial) losses.
2. Reliable & uninterrupted Power Supply to the consumers. Thereby increasing
consumer satisfaction level.
3. Improvement in voltage of distribution system.
4. Reduced transformer damage rate.
5. Less trippings and breakdowns of distribution system.

A provision of Rs.600.00 lacs has been made for Implementation of High

Voltage Distribution System (HVDS) under the State Plan.

E Separation of Rural Sector from Non-rural loads in

Distribution System

This will help in proper accounting of energy for urban and rural areas
separately and in implementing the power regulatory measures properly. It will also be
useful for projections of future load growth for urban and rural sectors separately.
A provision of Rs.600.00 lacs has been made under the State Plan.

87
 F Area Load Dispatch Centre (ALDC)
This scheme will help in proper energy accounting and load side
management.
A provision of Rs.430.00 lacs has been made under the State Plan.

G Rajiv Gandhi Grameen Vidyutikaran Yojna (RGGVY)

This scheme has been introduced for electrification of rural area. Under
this scheme, all the RHH including BPL connections are to be released in addition
to the strengthening of distribution system.
A provision of Rs.500.00 lacs has been made under State Plan.

H Separation of Tubewell load from Rural domestic load:

This scheme has been introduced for giving 24 hours supply to villages for
light purpose.
A provision of Rs.500.00 lacs has been made under State Plan.

88
 ASSESSMENT OF FINANCIAL RESOURCES FOR THE FY 2005-
06(REVISED)
(All
figures are in Cr.)

Source of L S Consu O T
r. capital/Name of oan ubsidy/ mers wn otal
No Financial Inst. Grant/ Contribution Funds
Equity
Ministry of Power - - - - -
(GOI) through State Plan
(APDRP-II Scheme)
REC Ltd. 2 - - - 2
(APDRP Scheme)(Non- 2.42 2.42
APDRP)
PFC Ltd. 2 - - - 2
(APDRP-II 8.76 8.76
Scheme)(Non-APDRP)
NCR Planning 8 - - 2 1
Board (NCR Scheme-II) .37 .88 1.25
NABARD - - - - -
(APDRP Schemes)(Non-
APDRP)
P.M.G.Y. - - - - -
Normal - 2 - - 2
Development 5.39 5.39

Grand Total 5 2 - 2 8
9.55 5.39 .88 7.82

89
 DETAIL OF PLAN & NON-PLANNED EXPENDITURE DURING
FY 2005-06 (Revised)
(All figures in Cr.)

NAME OF THE SCHEME FINANCIAL YEAR 2005-06

(Projection)

PLANNED EXPENDITURE

1. Distribution

A) NORMAL DEVELOPMENT 25.39

B) SYSTEM IMPROVEMENT -

C) EXTERNALLY AIDED PROJECT -

D) A.P.D.R.P. -

E) N.A.B.A.R.D. -

2. Rural Electrification

F) P.M.G.Y. -

TOTAL 25.39

NON-PLANNED EXPENDITURE

Expenditure other than planned as indicated above 62.43

will be Non-Planned Expenditure.

TOTAL PLANNED + NON-PLANNED EXPENDITURE 87.82

90
 ASSESSMENT OF FINANCIAL RESOURCES FOR THE FY 2006-
07
(All figures are in
Cr.)

Source of L S Consu O T
r. capital/Name of Financial oan ubsidy/ mers wn otal
No Inst. Grant/ Contribution Funds
Equity
Ministry of Power 1 - - - 1
(GOI) through State Plan 2.38 2.38
(APDRP-II Scheme)
REC Ltd - - - - -
(APDRP-II) - - - - -
(Non-
APDRP)
PFC Ltd. (APDRP- - - - - -
II) - - - - -
(Non-
APDRP)
NCR Planning 1 - - 3 1
Board 1.25 .75 5.00
(NCR Scheme-II)
NABARD
(APDRP Schemes) - - - - -
(Non-APDRP) 0 - - - 0
.50 .500
Normal - 1 - - 1
Development 0.00 0.000
Rajiv Gandhi - 2 - 3 3
Gramin Vidyutikaran 7.00 .00 0.000
Yojna
High Voltage - 6 - - 6
Distribution System .00 .000
Separation of Rural - 6 - - 6
Sector from mixed Urban .00 .000

91
 Feeder
A.L.D.C. - 1 - - 1
0 0.00 0.000
Segregation of - 4 - - 4
1 tubewell load from rural .30 .300
domestic
R.E.C. System 1 - - - 1
2 Improvement GP:IF 8.030 8.030
Rashtriya Sam - 3 - - 3
3 Vikas Yojna .50 .500

Total 4 6 6 1
2.16 6.80 .75 15.71

92
 DETAIL OF PLAN & NON-PLANNED EXPENDITURE DURING
FY 2006-07
(All
figures in Cr.)

NAME OF THE SCHEME FINANCIAL YEAR 2006-07

(Projection)

PLANNED EXPENDITURE

1. Distribution

A) NORMAL DEVELOPMENT 10.000

B) SYSTEM IMPROVEMENT -

C) EXTERNALLY AIDED PROJECT -

D) A.P.D.R.P. -

E) N.A.B.A.R.D. 00.500

F) H.V.D.S. 06.000

G) Separation of Rural Sector from Mixed

Urban feeders 06.000
H) A.L.D.C. 10.000

I) Separation of T/W load from Rural Domestic 04.300

TOTAL 36.800
NON-PLANNED EXPENDITURE

Expenditure other than planned as indicated above 078.91

will be Non-Planned Expenditure.
Construction of residential quarters/offices or
Other mislc. Civilworks 6.00
Loans and advances to employees 6.00
TOTAL PLANNED + NON-PLANNED EXPENDITURE
115.710

93
 Budget proposal for the financial year 2006-07 and Revised Estimates for
the financial year 2005-06.

The revised budget estimates for the financial year 2005-06 have been
prepared after taking into account the actual receipts and expenditure for 6
months i.e. from 1-4-2005 to 30-9-2005 and projections for the remaining period
of the current financial year 2005-06. The Budget estimates for the financial year
2006-2007 have also been prepared on the basis of demand received from the
accounting units/circles and keeping in view the financial projection taken in ARR
for the year 2006-07, filed with the HERC. The same are discussed as under:-

2. POWER PURCHASES:
(Units in MU)
Sr. Particulars 2004-2005 Original Actuals Revised Budget
No. ACTUALS Budget for 4/05 to estimates Estimates
(Audited) estimate 9/05 (Ist 2005-2006 For 2006-
for 2005- six 2007
2006 months)
1 2 3 4 5 6
1 Power Purchased
i Total power 10026.89 11335.00 5463.31 11047.39 12393.02
purchased from
HVPNL (mu)
ii Less distribution 3280.51 3400.50 1770.75 3474.93 3779.87
losses (mu)
iii Percentage of 32.72 30.00 32.41 31.46 30.50
losses
iv Net Power 6746.38 7934.50 3692.56 7572.46 8613.15
available for sale

3. Revenue Receipt and Expenditure: -

Working results showing the details of revenue receipt – at current tariff
rates and schedule of general charges in respect of all categories of consumers
and revenue expenditure for the year 2005-06 (Revised Estimates) are based on
the actual of first six months from 4/2005 to 9/2005. Budget estimates for the
financial year 2006-07 have been prepared keeping in view the ARR filing to
HERC.
The RE Subsidy for the year 2005/06 and 2006/07, has been projected,
keeping in view the actual units sold to Agriculture Sector by UHBVN & DHBVN
during the period 4/2005 to 9/2005, based on sharing ratio 65.03:34.97 between

94
 UHBVNL & DHBVNL, as decided by the State Govt. for allocation of RE subsidy
for the financial year 2005-06 & 2006-07. The budget demands of RE subsidy
for 2005-06 & 2006-07 have been kept as Rs.430.60 Crores + Rs.20.68 Crores
for Voluntarily Load Disclosure Scheme and Rs.517.37 Crores respectively.

WORKING RESULTS:-
(Rs. in Crores)
Sr. Particulars 2004-2005 Budget Actual for Revised Budget
No. ACTUALS estimate 4/05 to 9/05 estimates Estimates
(audited) 2005-2006 2005-2006 2006-2007
(original)
1 2 3 4 5 6 7
3(1) Revenue Receipt
i Sale of power 1855.00 2152.40 1035.39 2107.33 2320.10
ii Misc. Receipt 53.07 50.59 33.90 74.67 85.03
iii RE Subsidy from
State Govt.:-
a) By cash - - - - -
b) By adjustment 380.00 419.03 230.09 451.28 568.74
Total revenue 2288.07 2622.02 1299.38 2633.28 2973.87
receipt

3(2) Revenue Expenditure

i Power Purchased 2041.84 2550.31 1116.71 2262.27 2539.50
ii Employees cost 300.66 208.64 99.15 220.75 214.74
iii O&M expenses 21.06 26.26 15.18 24.29 28.49
iv Admn. & General 14.00 15.51 7.98 26.44 28.03
Expenses
v Other debits 13.73 23.02 15.51 31.01 7.28
vi Contingency 2.79 3.51 2.87 3.28 3.84
reserve
Total Revenue 2394.08 2827.25 1257.40 2568.04 2821.88
Expenditure
Less Expenses 2.25 3.50 1.25 2.40 2.85
Capitalized
Net Revenue 2391.83 2823.75 1256.15 2565.64 2819.03
Exp.
3 Gross Operating (103.76) (-)201.73 43.23 67.64 154.84
Surplus (Deficit)
4 Depreciation 64.81 77.63 43.33 86.66 102.10
(Net)
5 Net operating (168.57) (-)279.36 (-)0.10 (-)19.02 52.74
surplus after
depreciation
6 Interest & 39.83 50.79 17.56 45.98 54.96
Financial Charges
Less: Interest 5.66 7.50 - 8.33 5.35
Capitalized

95
 Net interest & 34.17 43.29 17.56 37.65 49.61
financial charges
7 Commercial (202.74) (-)322.65 (-)17.66 (-)56.67 3.13
profit/loss (-)
8 Transferred to 11.88 - - - -
Regulatory
Assets (Net)
9 Prior period (1.21) - (0.45) (-)0.90 -
charges (Net)
Profit/(Loss) (192.07) (-)322.65 (-)18.11 (-)57.57 3.13

Circle-wise and Head Office Unit wise details of revenue receipt and expenditure
have been prepared and annexed with memorandum. The Division-wise distribution will
be shown in the Annual Financial Statement for the guidance of all D.D.Os/Executive
Authorities, after approval of budget proposal.

4. CASH DEFICIT:-
(Rs.in crores)
Sr. Particulars Original Budget Revised estimate Budget
No. Estimates 2005-2006 Estimates
2005-2006 2006-2007
1 2 3 4 5
1 Revenue Receipt
i-a) Sale of power 2152.40 2107.33 2320.10
b) Less revenue expected to be 129.14 126.44 139.21
in arrears(unrealized) (6%)
c) Net realization (a-b) 2023.26 1980.89 2180.89
ii Misc. Receipt 50.59 74.67 85.03
iii RE subsidy from State Govt.
:-
a) By cash - - -
b) By adjustment 419.03 451.28 568.74
Total revenue receipt 2492.88 2506.84 2834.66
2. Rev. Expenditure
i Power Purchased 2550.31 2262.27 2539.50
ii O&M expenses 26.26 24.29 28.49
iii Employees cost 208.64 220.75 214.74
iv Admn. & Gen.expenses 15.51 26.44 28.03
v Other debits 23.02 31.01 7.28
vi Contingency reserve 3.51 3.28 3.84
Total revenue Exp. 2827.25 2568.04 2821.88
3. Interest & Finance Charges 50.79 45.98 54.96
4 Repayment of loans to Financial Institutions
i) IDBI/SIDBI - - -
ii) REC 8.92 10.45 9.82
iii) PFC 3.03 2.64 4.50
iv) Govt. loan 4.14 5.78 7.02

96
 Others 208.15 168.20 196.23
Sub Total 224.24 187.07 217.57
5 Total Revenue Expenditure 3102.28 2801.09 3094.41
+ Debt servicing(3+4)
6 Cash Deficit(1-5) (-)609.40 (-)294.25 (-)259.75
7 Loan for working capital 200.00 215.00 200.00
8 Net Deficit/Surplus (-)409.40 (-)79.25 (-)59.75

The DHBVNL is paying all power purchase bills to HVPNL, out of the
revenue to avail all admissible rebate being allowed by Central Power Utilities.
The arrears of HVPNL are being paid @ 1.5% of the arrears per month.

5. Capital Receipt and Expenditure:-

Sr. Particulars Budget Revised Budget
No. estimates estimates estimates
2005-2006 2005-2006 2006-2007
1 Plan-Capital receipt
1 Externally aided project - - -
2 Plan equity 10.00 25.39 36.30
3 Govt. loan APDRP - - 12.88
/NABARD/PMGY
4 Capital subsidy/grant in aid 0.62 - 30.50
Total 10.62 25.39 79.68
2. Non plan-Capital receipt
1 Loan from PFC 30.98 28.76 -
2 Recovery of loan from 3.50 4.60 5.50
employees
3 Loan from REC 60.44 22.42 18.03
4 Others (NCR) 14.99 8.37 11.25
Total (1+2) 109.91 89.54 114.46
3. Internal Resources
Depreciation reserve fund 77.63 86.66 102.10
Commercial profit/loss (-)322.65 (-)57.57 3.13
Consumers’ contribution 46.75 37.88 43.67
Total(1+2+3) (-)198.27 66.97 148.90
Grand Total (-)77.74 156.51 263.36
4. Capital expenditure.
Plan capital expenditure 10.62 25.39 36.80
Externally aided projects - - -
Non-plan capital expenditure 106.41 62.43 78.91
–Electrical works
Const.of residential Quarters 0.80 3.00 6.00
/Office or other Misc. Civil
Works
Loans and advances to 3.50 5.58 6.00
employees

97
 Total 121.33 104.73 133.06

The scheme-wise break up of the capital expenditure is as under:-

Sr. Particulars Budget Revised Budget
No. estimates estimates estimates
2005-2006 2005-2006 2006-2007
A-Plan capital expenditure-Distribution
1 Normal development 5.00 25.39 10.00
2 System improvement 5.00 - -
a) NABARD - - 0.50
b) HVDS - - 6.00
c) Separation of Rural Sector - - 6.00
from mixed Urban feeders
d) ALDC - - 10.00
e) Separation of T/well load from - - 4.30
Rural feeders
3 REC works – PMGY 0.62 - -
Total-A 10.62 25.39 36.80
B-Non-Plan-Capital Expenditure
Misc.Works /Energization of 106.41 62.43 78.91
Tubewells/Providing
Distribution T/Fs.
Total (B) 110.71 71.01 90.91
Capitalization of interest (C) - 8.33 5.35
G.Total(Plan & Non-plan) 121.33 104.73 133.06

The Misc. receipt during the financial year 2005-06 includes income from
surcharge equivalent to 20% of assessment value on the basis of norms allowed
by HERC subject to its actual realization and the same base has been adopted
for the financial year 2006-07.

The above results are without giving effect of FSA which is now introduced
@ 3P/Kwh and further to be paid to HPGCL against Power Purchase.

98
Chapter -13 (Manual -12)

The Manner of Execution of Subsidy Programmes:

PROPOSAL OF PROGRAMME UNDER GOVT. AIDED SCHEME

APDRP-II : ACCELERATED POWER DEVELOPMENT AND

REFORMS PROGRAMME

The Accelerated Power Development and Reforms Programmes

had been taken up by the MOP, Govt. of India, for the purpose of acting as a
catalyst in Ushering Distribution Sector Reforms. The programme envisaged
funding of activities related to upgradation of sub-transmission and distribution
system in selected circles for developing them into role models for centers of
excellence.
In Haryana, there are two separate companies looking after
distribution sector of North in the Haryana state namely, Uttar Hryana Bijli Vitran
Nigam (UHBVN) and Dakshin Haryana Bijli Vitran Nigam (DHBVN) looking after
distribution sector of South Haryana. Two circles and seven towns had been
identified under the APDRP Programme and NTPC had been appointed as the
Advisor-cum-Consultant (ACC) to assist DHBVN to oversee implementation.
The mounting losses of the SEB’s have stunted the growth of the
Power Sector. In spite of encouraging private sector participation, the growth of
installed capacity of power generation has been hampered due to poor paying
capabilities of the beneficiaries.
Distribution Sector, which acts as the final link in the supply chain of
power, has been seen as the weak link, which needs attention and improvement.
APDRP had been formulated as a means for expediting the process of reforms in
the Power Sector.

99
Objectives of APDRP:

APDRP is not a mere funding programme but is to act as a

forerunner for establishing the commercial viability of the Distribution Sector.
The objectives of APDRP are oriented towers goal:
• Reduction of T&D losses.
• Increasing reliability of power supply.
• Improving quality of supply.
• System transparency through computerization.
• Improving consumer satisfaction.

APDRP was started by DHBVN in 2002-03, which has the

Sanctioned Scheme cost of Rs. 250.02 Cr. Under this scheme, 50% amount of
the sanctioned cost will be provided by MOP, Govt. of India to DHBVN which
includes 25% grant and 25% loan and rest 50% expenditure is being born by the
DHBVN by arranging loan from REC. this scheme includes two no. circles i.e.
Hisar and Faridabad with 7 no. Towns i.e. Tohana, Fatehabad, Hansi, Hisar-II,
Rewari, Sirsa and Bhiwani.

Hisar Circle:

46 no b ifurcation/trifurcation of 11 kv feeders, 30 no.

augmentations of S/Stn., 4 no. new 33 KV S/Stns., 55 MVAR capacity of HT/LT
capacitor, 10000 no. Renovation of DTs T/F etc. had been proposed in Hisar
Circles having sanctioned DRP cost of Rs. 76.04 Cr. Out of which Rs.33.44 Cr.
Has been spent upto 31.12.05 and the remaining work is in progress.

Faridabad Circle:

Under Faridabad Circle, 100 no. strengthening of 11 KV feeders, 31

no. revamping of S/Stn., 100 MVAR installation of LT capacitors, 2.91 lacs
consumer meters, 7000 no. DT R&M etc, has been proposed having sanctioned
DPR’s cost of Rs.118.02 Cr. Out of which 78.15 Cr. Has been spent upto
31.12.05 and the remaining work is in progress.
7 no. Towns:

100
 the project cost of 7 no. Towns, namely Rewari, Bhiwani, Sirsa,
Hisar-II, Fatehabad, Tohana and Hansi has been sanctioned. Under DPR of
Rs. 44.05 Cr. Out of which Rs.22.04 Cr. has been spent up to 31.12.05 and the
remaining work of installation of consumer meter, feeder meter etc. is in
progress.

R.S.V.Y. (Rastriya Sam Vikas Yojna)

The Planning Commission, Govt. of India, has lanched a new 100%

centrally assisted scheme “Backward District Initiative – Rastriya Sam Vikas
Yojna (RSVY) mainly focusing on developmental programme with the aim of
reducing imbalances and speed up development to solve the problems of
poverty, low growth and poor governance in the backwards districts of the
country. Sirsa District in Haryana has been identified under this scheme under
which funds will be provided by the government of India to the State Govt. as
100% grant @ Rs.0.75 Cr. per year for a period of 3 years commending from
2004-05.

R.G.G.V.Y.:

The Govt. of India has approved a new scheme, Rajiv Gandhi

Grameen Vidyutikaran Yojna (RGGVY) – Scheme for Rural Electricity
Infrastructure and Household Electrification.
As per the programme of Govt. of India, domestic connections will
be given to every household in villages by taking 90% grant from Central Govt.
and 10% amount as a loan from the various agencies. Under this scheme,
connections to all BPL will be given by taking 100% grant .
In this scheme, all the 9 districts falling under the jurisdiction of
DHBVN are proposed to be covered. Total no. of BPL households, with
additional T/Fs and HT & LT line has been covered under this scheme. The
swcheme of 7 no. districts has been prepared and sent to REC out of which,
scheme of Bhiwani and Sirsa districts has already been finalized. As per latest
guidelines, the cost of the project is to be restricted to 4 to 5 lacs per village. So,
from this restriction, the approximately total cost of the project in seven districts is
100 crores. In 7 districts i.e. Hisar, Sirsa, Fatehabad, Bhiwani, Mohindergarh,
Rewari and Mewat, 43 no. blocks with 2147 villages and 17180 no. Dhanis with

101
additional T/Fs, HT/LT lines will be covered under this scheme and the tenders
are being called by the respective SEs (OP) Circles. The scheme is likely up to
completed in next two years.

102
Chapter - 14 (Manual - 13)

Particulars of Recipients of Concessions,

Permits or authorisation granted by it

The Dakshin Haryana Bijli Vitran Nigam does not grant any concession,
permission or authorisation.

103
Chapter-15 (Mannual-14)

Norms set by it for the discharge of its

functions

The Dakshin Haryana Bijli Vitran Nigam shall attend to complaints of

interruption of power supply on account of normal fuse off, line break down,
distribution transformer failure, major power failure, failure of power
transformers equipments etc.
In case of normal fuse off, the power supply shall be restored within four hours in
cities and towns and within eight hours in rural area. In case of line break down,
the supply shall be restored within 8 Hrs. ( 12 Hours in case of pole gets broken)
in cities and towns and within 16 hours (24 Hours if pole gets broken) in the
rural area. If power supply interrupted due to power transformer failure, the
D.H.B.V.N. shall restore it within 24 hours in City and towns and within 48 hours
in rural areas. The major power failure involving power transformer/equipment
etc. , the supply will be restored within a time of 7 days. However, alternate
arrangement to restore supply to affected areas shall be made within 24 hours.
The period of load shading shall not exceed 4 hours per day continuously for 4
days. The period of scheduled outages shall not exceed 8 hours on any day and
the Nigam shall make utmost efforts to restore supply by 6 P.M. on any day. In
case of scheduled outages, the scheduled consumers shall be informed by the
Nigam at least 24 hours in advance.

104
VOLTAGE VARIATIONS,
The Nigam shall maintain the voltages at the point of commencement of supply to
a consumer within the limits stipulated hereunder, with reference to declared
voltage:
*In the case of low voltage, +6% and -6%
• In the case of high voltage, +6% and -9%
• In the case of Extra High Voltage, +10% and -12.5%.
The complaints in regard with voltage variation (LT + 6%, HV +6% & -9%,
EHV +10% & -12.5%) where expansion of distribution net work is not involved,
shall be attended within 4 hours in city and towns and within 8 hours in rural area.
If it requires augmentation of LT distribution system the work shall be completed
within a period of 60 days. In case the augmentation of H.T./EHT distribution
system is required, the work will take a period upto 180 days. Opening of neutral
& neutral voltage exceeding 2% of supply voltage shall take maximum time of 4
hours. The D.H.B.V.N. Shall, however, inform the complainant within 2 hours of
receipt of complaint, about the time to be taken for redressal of complaint.

HARMONICS

The DHBVN shall monitor harmonics at regular interval at strategic points in

aspects of HT consumers, shall be measured by the Nigam, which it considers
prone to harmonic voltage generation and ask the consumer to comply with the
specified standards.
The harmonic currents drawn by various consumers shall be measured and its
record shall be maintained. The following is non-exhaustive list of harmonic
generating equipment:
a. Salient pole synchronous generating units.
b. Transformers operated with core saturation.
c. Rolling mills.
d. Induction furnaces.
e. Welding equipment
f. Static power loads incl. Computers and television sets.

105
g. Inverters/power rectifiers.
h. Railway traction loads.

DHBVN can also measure the level of harmonics generation of any customer on
receipt of complaint from other affected consumer (s).
The DHBVN shall follow the Voltage and Current harmonics distortion limit as
specified by the Authority in the Grid Connectivity Standards applicable to the
Distribution System.
COMPLAINTS OF METERS AND METRING SYSTEM
The DHBVN shall regularly inspect, check and test the meters. However, the
periodicity of such inspection shall not be less than that as may be provided by
the Central Electricity Authority in their regulations on installation and operation
of the meters.
The Nigam shall inspect, check or test the meter within 7 days of receipt of fee
from the consumer for this purpose. The slow and fast meters and creeping or
stick meters shall be replaced within 7 days of its being so established on
checking. The brunt meters, if cause is attributed to consumer shall also be
replaced within 7 days. In all other cases, the brunt meters shall be replaced
within 24 hours.
SHIFTING OF METER AND SYSTEM:
The shifting of meter/service connection will be completed within 15 days after
receipt of request alongwith prescribed charges. The shifting of LT/HT lines and
transformer structure shall, however, take a time upto 45 days and 60 days
respectively.
COMPLAINTS PERTAINING TO BILLING:
Incase no additional information is required, the complaint shall be rectified
within 24 hours and if additional information is required, it shall take time upto 7
days.
Reconnection of supply following disconnection shall be within 6 hours of receipt
of payment from consumer in cities and towns and within 12 hours of receipt of
payment in rural area. The period to be taken in refund of Advance Consumption
Deposits/ Consumption Security, meter security is upto 30 days after receipt of
request. The No Due Certificate shall be given latest by 5 PM next day of receipt
of request.

106
 RELIABLITY OF SYSTEM:

The DHBVN shall make the endeavor to cater continuous supply to its
consumers. It will have to match the reliability indices benchmarks set by the
Haryana Electricity Regulatory Commission from time to time.

SCHEDULE – I

GUARANTEED STANDARDS OF PERFORMANCE

S Nature of Service Standard (indicating Amount of Manner

r. Maximum time limit Compensatio of
N for rendering n payable to paymen
o service) affected t
. consumer

1 Normal Cities and Within Within 2 Rs. 100 in Automati

Fuse Off Towns 4 hours hrs. of each case of c
receipt of default
Rural Area Within complaint,
8 hours complainan
t shall be
2 Line Cities and Within Rs. 100 to Automati
Breakdown Towns informed each c
8 hours
s about the affected
(12 hrs likely time consumer
if pole to be taken
gets
for
broken)
restoration
Rural Area Within of supply if
16 asked for
hours by the
(24 hrs complainan
if pole t.
gets
broken)

3 Distribution Cities and Within Rs. 100 per Automati

Transforme Towns 24 day or part c
r Failure hours thereof to
each
Rural Area Within affected
48 consumer
hours subject to a
maximum of
4 Major Cities and Within
Rs 3000/-
Power Towns 7 days.
Failure Alternat

107
 Failure Rural Area Alternat
involving e
Power arrange
Transforme ment,
r/ to
Equipment restore
etc. the
supply
to the
affected
area, to
be
made
within
24 hrs.

5 Period of Not to Normal Rs. 100 per Automati

Load exceed 4 hrs. supply day or part c
Shedding per day to be thereof to
continuously restore each
for 4 days d within affected
72 hrs. consumer
subject to a
maximum of
Rs 3000/-

6 Period of Maximum Not to Consumers Rs. 200 to Automati

Scheduled duration at a exceed to be each affected c
outages stretch 8 hours informed, consumer
on any at least, 24
day hrs. in
advance
Restoration By 6 PM
of supply on any
day

7 Voltage Where no Within Within 2 Rs. 100 in Automati

Variations expansion of 4 hrs. hrs. of each case of c
LT= +/- 6 network is in cities receipt of default
% involved & towns complaint,
& 8 hrs. complainan
HV = +6 %
in rural t shall be
&
area informed
abo t the

108
 - Where up- Within about the Rs. 100 per
likely time
9% gradation of 60 days day or part
to be taken
LT thereof in
EHV = for
distribution each case of
+10% redressal of
system is default to
required complaint each affected
& -12.5
% consumer
Where up- Within subject to a
gradation of 180 maximum of
High days Rs 3000/-
Tension/ EHT
distribution
system is
required

Opening of Within 4 hour Rs. 100 in

neutral and each case of
neutral default
voltage
exceeding
2% of supply
voltage

8 Meter Inspect and Within 7 days of Rs.100 for Automati

Complaints check receipt of meter each day of c
correctness testing fee delay subject
to a
Replace Within 7 days of its maximum of
slow/fast being so established Rs 3000/-.
meters on checking.

Replace Within 7 days of its

creeping or being so established
stuck meters on checking.

Replace Within 7 days of Rs.200 in

burnt meters receipt of complaint each case of
if cause not default
attributable
to consumer

Replace Within 24 hours of

burnt meters payment of charges by
in all other consumer
cases

109
9 Application Release of Within one month of Rs. 200 for Automati
for new supply where receipt of application each day of c
connection/ service is complete in all respect default,
additional feasible from along with prescribed subject to
load/ existing charges Section 44 of
Temporary network Act and also
Connection subject to a
maximum of
Rs 3000/-.

Release of Immediately after Rs. 200 for To be

supply where expansion/ each day of claimed
Distribution Commissioning or with default in
Network in such period as case of LT,
expansion / specified by the Rs. 500 for
Commissioni Commission each day of
ng of New default in
Sub Station case of HT &
required for EHT & Rs.
providing 1000 for each
connection day of default
in case of
Commissionin
g of New Sub
Station
subject to
Section 44 of
Act

Within 30 days after Rs.100 for

attaining seniority (The each day of
Agriculture
no. of new connections default
Pump Sets
shall be limited to the subject to
target fixed for the Section 44 of
year) Act and also
subject to a
maximum of
Rs 3000/-.

1 Transfer of ownership, Within 7 days of Rs. 100 for Automati

0 change of category receipt of application each day of c
complete in all respect default
subject to a
maximum of
Rs 3000/-.

1 Conversion of LT single Within 30 days from Rs. 100 for Automati

1 phase to LT three phase, the date of payment of each day of c

110
1 Conversion from LT to HT charges default c
and vice-versa subject to a
maximum of
Rs 3000/-.

1 Redressal of If no Within 24 hours of Rs. 100 for Automati

2 consumer’s additional receipt of complaint each day of c
complaint information default
regarding is required subject to a
billing maximum of
If additional Within 7 days of Rs 3000/-.
information receipt of complaint
is required

1 Reconnectio Cities and Within 6 hours of Rs. 100 for Automati

3 n of supply Towns receipt of payment each day of c
following from consumer default
disconnectio subject to a
n Rural Area Within 12 hours of maximum of
receipt of payment Rs 3000/-.
from consumer

1 Refund of Advance Within 30 days after Rs. 100 for To be

4 Consumption Deposits/ receipt of request each day of claimed
Consumption Security, default
meter Security subject to a
maximum of
Rs 3000/-.

1 Issue of No Due Certificates Latest by 5PM next day Rs. 100 for To be
5 of receipt of request each day of claimed
default
subject to a
maximum of
Rs 3000/-.

1 Shifting of Shifting of Within 15 days after Rs. 100 for Automati

6 meter/ meter/ receipt of request each day of c
Service Service along with prescribed default
Connection/ Connection charges subject to a
Lines/ maximum of
Equipments Shifting of Within 45 days after Rs 3000/-. To be
LT / HT receipt of request claimed
Lines along with prescribed
charges

111
 Shifting of Within 60 days after
Transformer receipt of request
Structure along with prescribed
charges

SCHEDULE – II

OVERALL STANDARDS OF PERFORMANCE

S Nature of Service Standard (Indicating Overall

. Time Limit for Standard
N rendering Service) s of
. Performa
nce

1 Normal fuse-off Cities and Towns Within 4 hours 99%

Rural Area Within 8 hours

2 Line Breakdowns Cities and Towns Within 8 hours (12 hrs. if 95%
pole gets broken)

Rural Area Within 16 hours (24 hrs. if

pole gets broken)

3 Distribution Cities and Towns Within 24 hours 95%

Transformer Failure
Rural Area Within 48 hours

4 Major Power Failure Cities and Towns Within 7 days. 95%

involving Power
Alternate arrangement, to
Transformer / Rural Area
restore the supply to the
Equipment etc.
affected area, to be made
within 24 hrs.

5 Period of Load Not to exceed 4 Normal supply to be 95%

Shedding hrs. per day restored with in 72 hrs.
continuously for 4
days

6 Period of Scheduled Maximum duration Not to exceed 8 hours on 99%

outage at a stretch any day

Restoration of By 6 PM on any day

supply

7 Voltage Variations Where no Within 4 hrs. in cities & 95%

expansion of towns & 8 hrs. in rural
network is involved area

112
 Where up- Within 60 days 90%
gradation of LT
distribution system
is required

Where up- Within 180 days 85%

gradation of High
Tension /EHT
distribution system
is required

Opening of neutral Within 4 hrs. 99%

and neutral voltage
exceeding 2% of
supply voltage

8 Meter Complaints Inspect and check Within 7 days of receipt of 95%

correctness meter testing fee

Replace slow/fast Within 7 days of its being

meters so established on
checking.

Replace creeping or Within 7 days of receipt of

stuck meters complaint

Replace burnt Within 7 days of receipt of

meters if cause not complaint
attributable to
consumer

Replace burnt Within 24 hours of

meters in all other payment of charges by
cases consumer

9 Application for new Release of supply Within one month of 95%

connection/Additional where service is receipt of application
load connection/ feasible from complete in all respect
Temporary existing network along with prescribed
charges

Release of supply Immediately after 95%

where Distribution expansion/ Commissioning
Network expansion or with in such period as
/ Commissioning of specified by the
New Sub Station Commission
required for
providing
connection

113
 Agriculture Pump Within 30 days after 80%
Sets attaining seniority (The
no. of new connections
shall be limited to the
target fixed for the year)

1 Transfer of ownership, change of Category Within 7 days of receipt of 99%

0 application complete in all
respect

1 Conversion of LT single phase to LT three Within 30 days from the 99%

1 phase, Conversion from LT to HT and vice- date of payment of
versa charges

1 Redressal of consumer’s If no additional Within 24 hours of receipt 99%

2 complaint regarding billing information is of Complaint
required

If additional Within 7 days of receipt of 99%

information is Complaint
required

1 Reconnection of supply Cities and Within 6 hours of receipt 99%

3 following disconnection Towns of payment from
consumer

Rural Areas Within 12 hours of receipt 99%

of payment from
consumer

1 Refund of Advance Consumption Deposits/ Within 30 days after 99%

4 Consumption Security, meter Security receipt of request

1 Issue of No Due Certificates Latest by 5PM next day of 99%

5 receipt of request

1 Shifting of meter/ Service Shifting of Within 15 days after 95%

6 Connection/ Lines/ meter/ Service receipt of request along
Equipments Connection with prescribed charges

Shifting of LT / Within 45 days after

HT Lines receipt of request along
with prescribed charges

Shifting of Within 60 days after

Transformer receipt of request along
Structure with prescribed charges

114
1 Distribution Transformer Urban areas Shall not
7 failure rate exceed
5% p.a.

Rural area Shall not

exceed
10% p.a.

1 Faulty Meters Shall not

8 exceed 1
(MNR, Burnt, Sticky, etc.)
% of
metered
installation
s

1 Billing Mistakes Shall not

9 exceed
0.1% of
consumers
billed

2 Voltage variations at The

0 supply point voltage
variation
shall be
within the
limits
stipulated
hereunder

a) LT
system,
between
+6% to -
6%

b) HT
system
between
+6% to –
9%

c) EHT
system,
between
+10% to
12.5 %

2 Reliability Indices The reliability indices mentioned hereunder The

1 shall be computed separately for urban and Commissio

115
1 shall be computed separately for urban and Commissio
rural feeders. n will lay
down the
a) Average number of interruptions in 11KV
standards
feeders.
separately
b) Average duration of interruptions in 11KV later on.
feeders

c) Average number of interruptions per

consumer

d) Average duration of interruption per

consumer,

SCHEDULE – III

FORMAT FOR ASSESSING OVERALL PERFORMANCE LEVEL OF

DISTRIBUTION LICENSEE

Report for the month of _____________

Name of the Licensee :

Total No. of services :
Total No. of Distribution Transformers :

S Nature of Service Nos. of Nos. % age Overall

. complai of attend Standards
N nts compl ed of
. receive aints Performan
d attend ce
ed

1 Normal fuse-off Cities and 99%

Calls Towns

Rural Area

2 Line Breakdowns Cities and 95%

Calls Towns

Rural Area

3 Distribution Cities and 95%

Transformer Failure Towns

Rural Area

4 Major Power Failure Cities and 95%

involving Power Towns
T ansfo me /

116
 Transformer / Rural Area
Equipment etc.

5 Period of Load Not to exceed 4 95%

Shedding hrs. per day
continuously for
4 days

6 Period of Scheduled Maximum 99%

outage duration at a
stretch

Restoration of
supply

7 Voltage Variations Where no 95%

expansion of
network is
involved

Where up- 90%

gradation of LT
distribution
system is
required

Where up- 85%

gradation of
High Tension /
EHT distribution
system is
required

Opening of 99%
neutral and
neutral voltage
exceeding 2%
of supply
voltage

8 Meter Complaints Inspect and 95%

check
correctness

Replace
slow/fast
meters

117
 Replace
creeping or
stuck meters

Replace burnt
meters if cause
not attributable
to consumer

Replace burnt
meters in all
other cases

9 Application for new Release of 95%

connection/Addition supply where
al load connection/ service is
Temporary feasible from
existing
network

Release of 95%
supply where
Distribution
Network
expansion /
Commissioning
of New Sub
Station required
for providing
connection

Agriculture 80%
Pump Sets

1 Transfer of ownership, change of 99%

0 Category

1 Conversion of LT single phase to LT 99%

1 three phase, Conversion from LT to HT
and vice-versa

1 Redressal of If no 99%
2 consumer’s complaint additional
regarding billing information is
required

118
 If additional 99%
information is
required

1 Reconnection of Cities and 99%

3 supply following Towns
disconnection
Rural Areas 99%

1 Refund of Advance Consumption 99%

4 Deposits/ Consumption Security, meter
Security

1 Issue of No Due Certificates 99%

5

1 Shifting of meter/ Shifting of 95%

6 Service Connection/ meter/
Lines/ Equipments Service
Connection

Shifting of LT
/ HT Lines

Shifting of
Transformer
Structure

1 Distribution Urban areas Shall not

7 Transformer failure exceed 5%
rate p.a.

Rural area Shall not

exceed 10
% p.a.

1 Faulty Meters Shall not

8 exceed 1%
(MNR, Burnt, Sticky,
of metered
etc.)
installations

1 Billing Mistakes Shall not

9 exceed
0.1% of
consumers
billed

2 Voltage variations at The voltage

0 supply point variation
shall be

119
 within the
limits
stipulated
hereunder

a) LT
system,
between
+6% to -6%

b) HT
system,
between +
6% to -9%

c) EHT
system,
between
+10% to –
12.5%

2 Reliability Indices The reliability indices mentioned hereunder The

1 shall be computed separately for urban and Commission
rural feeders. will lay
down the
a) Average number of interruptions in 11KV
standards
feeders.
separately
b) Average duration of interruptions in 11KV later on.
feeders

c) Average number of interruptions per

consumer

d) Average duration of interruption per

consumer,

120
 Chapter 16 (Manual -15)

Information available in electronic form

1. Structure of DHBVN
2. Detail data of DHBVN
3. Financial data of DHBVN
4. Financial Accounting of DHBVN
5. Revenue record and billing
6. Annual budget
7. Annual plan
8. Pay and salary details of employees
9. Sales manual
10. Citizen charter
11. Information necessary to publish under provisions of the Right to
Information Act - 2005.
12. Tender Notices

Note: The obsolete information is generally removed from the computer disk.

121
 Chapter - 17 (Manual - 16)

Particulars of the facilities available to

citizens for obtaining information.

Means, methods or facilitation available to the public which are adopted by

the DHBVN for dissemination of information :

• Web Site of the Nigam; dhbvn.com .

• Citizen Charter
• Advertisements in newspapers.
• Press releases through print and electronic media.
• Exhibitions
• Hoardings
• leaflets
• Notice Boards.
• Bijli Suvidha Kendras (Call Centres) at each district Head Quarter.
• Complaint Centres.
• Consumer Care Centre at Vidyut Sadan, Hisar
• Programmes of Bhajan Mandalies and darama Parties.
• Oral announcements with drum beating
• Public meetings
• Bijli Sabhas
• Chairman's visits to villages
• Manuals and regulations are available in print and electronic form.
• System of issuing copies documents to public opinion leaders.
• Inspection of record on request
• Availability of copies of documents on request.

122
 Chapter 18 (Manual - 17)
Other useful information

NEW CONNECTION
Detail of Papers/Documents Required to be Submitted to Get New Connections
Sr. Category Documents to be deposited by the consumer for new
connection
1. Domestic/Non i) A&A form
domestic(DS/NDS ii) Passport size photograph of applicant
) iii) Registration deed/House Tax Notice from
Municipal Committee and copy of
allotment letter from
HUDA/HSIDC/Group Housing
Society/Housing Board/
iv) Consent of House Owner on the non-
judicial Stamp Paper worth Rs 15/-
alongwith Indemnity Bond shall be
submitted by tenant of the house if he
requests for new/separate connection.
v) Photo copy of Ration Card/Voter
Card/Pan No. /Driving Licence.
vi) Fitting Test Report by authorized
contractor.
i) A&A form
2. a) L.T. Industrial ii) Passport photograph of applicant
connection upto iii) Registration Deed/House Tax Notice
load of 20 K.W. from Municipal Commitee.
iv) A copy of allotment Letter fromHUDA-
B) Load above HSIDC.
20KW and upto 50 v) In case tenant applies for connection,the
KW for L.T. consent of the owner of House /Plot
industrial required on legal paper.
connection. vi) Photocopy of Ration Card. Voter
Card/PAN No. Driving License.
vii) A copy of partnership deed/
memorandum and articales of association.
viii) Declaration by applicant regarding
acceptance and following the rules &
condition of the Nigam, on the non
judicial Stamp Paper worth Rs.3/-
ix) Fitting test report by authorized
contractor.

123
 3. H.T. Industrial i) A&A Form
connection above load of ii) Passport size photograph of applicant
50 K.W. iii) Registration Deed/House Tax Notice
form Municipal Committee/a copy of
allotment letter from HUDA/HSIDC
iv) In case applicant is tenant, consent of the
owner is required on legal paper.
v) Photocopy of Ration Card, Voter Card,
Pan No, Driving Licence, etc.
vi) Photo copy of the board of directors,
decision vide which applicant has been
authorized for signature.
vii) Drawing Map of the planning in which
spot for installlation of meter adjoining
the main door is shown.
viii) No Objection Certification from Water &
Air Pollution Control Board.
ix) Copy of partnership deed/Memorandum
& articles of Association and declaration
by applicant on non judical paper worth
Rs. 3/- regarding acceptance and
following the rules and conditions.
x) Fitting report by authorized contractor.
xi) Approval of Chief Electrical Inspector.

i) A&A From
4. Agriculture Tubewell ii) Passport size photograph of applicant
( A.P.) iii) Ownership of the land i.e. latest revenue
document (FARD)
iv) Photocopy of Ration Card/Voter/PAN
No./ Driving Licence.
v) Fitting Test Report by authorized
contractor.

Time schedule Fixed to Deliver the Services

Sr. Category/ Releasing of Stipulated period

Detail Connection
1. For releasing of New Within one month after submission
new connection application/service is of application and remittance of
technically fit/possible dues/ prescribed amount. Time
in the existing net work prescribed by the commission after
In case extension of net extension of net work/starting of
work or construction new Sub Station. Within 30 days
of a new Sub Station. after No./ Seniority ( new
Agriculture Tubewell. connection will be released in view
of target decided for the current
year).

124
2. Change of Within seven days after receipt of
ownership/change complete application.
of category.
3. Change of L.T. Within 30 days after receipt of
Single to L.T. dues/ prescribed amount.
three phase,
change of L.T.to
H.T. And change
of H.T. to L.T.

125
 DETAIL OF APPLICABLE CHARGES FOR AVAILING NEW ELECTRIC CONNECTIONS
Category Processing Consumption Cost of Meter/Metering Equipment Service Development Charges if Other Charges
Charges Deposit Connection premises is situated in
Charges/ unauthorized area
Fixed Charges
DS Rs. 10 up Rs. 500 per Single Phase Rs. 650+50 Nil Rs. 15/sq-yd if total area of if the service line
to 2 KW KW. or Part Three Phase upto 10 KW premises is upto 100 sq-yd is more than 30
load and thereof Rs. 700+100 Rs. 25/sq-yd if total area of Mtr.
beyond Three Phase with MDI facility for premises is more than 100 then applicant has
two KW above 10 KW sq-yd to deposit the
load Rs. upto 35 KW Rs. 3850+100 unjustified
25 per For above 35 KW upto 50 KW cost of the
KW or LTCT connected three phase four wire estimate
part electronic meters. Rs. 4900
thereof LTCTs
limited to Upto 75/5 AMP Rs. 425x4= Rs. 1700
maximum Above 75/5 AMP Rs. 565x4= Rs.2270
Rs. HT Supply for loads above 50 KW
10,000/- Meter Rs. 6100

127
NDS -do- Rs. 1000 per 11KV CT Set 5/5 AMP. Rs.9540 Rs. 350 per Rs. 5000 in addition to If the length of
KW. 11KV CT Set 10/5 AMP. Rs. 8800 KW for Single Rs. 15/s1-yd if total area of new line
11KV CT Set 15/5 AMP. Rs. 8450 Phase Rs. 750 premises is upto 100sq-yd (including LT/HT
11KV CT Set 30/5 AMP. Rs. 5540 per Rs. 25/sq-yd if total area line or
11KV CT Set 35/5 AMP. Rs. 5540 KW for Three of cable) to be
11KV CT Set 40/5 AMP. Rs. 5350 Phase premises is more than provided is more
11KV CT Set 50/5 AMP. Rs. 5140 100sq-yd. than 300 Mtr.
11KV CT Set 60/5 AMP. Rs. 4650 then the additional
11KV CT Set 80/5 AMP. Rs. 5240 cost would be
11KV CT Set 100/5 AMP. Rs. 5240 chargeable @
11KV CT Set 150/5 AMP. Rs. 4440 Rs. 70 per Mtr. for
11KV CT Set 175/5 AMP. Rs. 4555 load upto 50 KW.
11KV CT Set 200/5 AMP. Rs. 4740 and Rs. 100 per
11KV CT Set 450/5 AMP. Rs. 3450 Mtr.
11KV CT Set 500/5 AMP. Rs. 3450 for load exceeding
11KV CT Set 1400/5 AMP. Rs. 4250 50 KW. No
11KV Oil Field PT Rs. 10800 component of
distribution
(For CTs & PTs Meters 2% Cost of substation
Meter/Metering equipment subject to a transformer to be
Minimum of Rs. 300/- to be charged for created is to be
installation of the same) charged

128
 -do- Rs. 500 per installation of the same) Rs. 500 Per Rs. 10000 in addition to If the length of
LT KW. or part KW above new line
Industrial thereof Rs. 15/sq-yd if total area of (including LT/HT
Connection premises is up to 100 sq-yd line or cable)
Rs. 25/sq-yd if total area of to be provided is
premises more than 300
is more than 100 sq-yd. Mtr. then the
additional cost
would be
chargeable @ Rs.
70 per Mtr.
for load upto 50
KW. No
component of
distribution
substation
transformer to be
created is to be
charged

129
HT -do- Rs. 750 per Rs. 750 per No Charges If the length of
Connection KW or part KVA new HT line/cable
On 11 KV thereof (Service is to be provided
(One third of connection more than 300
the total ACD charges may Mtr. then the
may be be deposited at additional cost
deposited at the would be
the time of time of charged @ Rs. 100
submittion of compliance per Mtr.
the of demand
application. notice)
Balance two
third at the
time of
compliance of
demand
notice)

130
Bulk -do- Rs. 1000/- per Rs. 500 per In case of LT Supply If the length of
Supply KW or part KW Rs. 10000 in addition to new line
thereof Rs. 15/sq-yd if total area of (including LT/HT
premises upto 100 sq-yd line or cable)
Rs. 25/ sq-yd if total area to be provided is
of more than 300
premises is more than 100 Mtr. then the
sq-yd additional cost
In case of HT Supply No would be
Charge chargeable @ Rs.
70 per Mtr.
for load upto 50
KW and Rs. 100
per Mtr. for load
exceeding 50 KW.
No component of
distribution
substation
transformer to be
created is to be
charged
Agriculture -do- Rs. 100 per Rs. 20000 No Charges Rs. 7000 per sapn
Supply KW. of HT/LT line
would be
deposited
after preparation
of estimated when
demanded

131
Street light -do- Rs. 2000 per No Charges No Charges Full deposit cost
Supply KW or part of the estimated is
thereof to be deposited by
the applicant after
preparation of
estimated when
demanded
Temporary Four times the relevant No Charges No Charges Full deposit cost
Supply charges to be recovered of the estimate is
under normal category to be deposited by
applicant after
preparation of
estimate

132
 TARIFF SUMMERY

BULK SUPPLY TARIFF

----------------------------------------------------------------------------------------------------------------------------
Si. No. Category Fixed Charge
(Rs./kw of conn. Load/month)
-------------------------------------------------------------------------------------------------------
1. Bulk Supply 25
2. Transmission 12
3. Consolidated tariff 37

Note: These tariffs are exclusive of the fuel cost adjustment as per HERC regulations.

RETAIL SUPPLY TARIFF

(revised w.e.f. 01.09.2001 as per S.C.No.D-71/2001 Dated: 27.08.2001.
---------------------------------------------------------------------------------------------------------
Sl. No. Category Tariff Rate in Demand/monthly
Paise/unit P.M. minimum Charges
1. Domestic (Telescopic)
i) First 40 units 263 Rs. 60 for connected load
ii) 41-300 units 363 up to 1 KW & Rs. 40 per KW
iii) Above 428 in excess of 1 KW

2. Non-Domestic
All units 419 Rs. 120 upto 1 KW of
Connected load and Rs. 100
Per KW or part thereof in
Excess of 1 KW.

3. H.T. Industry
(70 KW and above) 409 (at 11 KV) Rs. 200 per KVA of the
397 (at 33 KV contract demand for general
385 (at 66/132 KV) HT industry and Rs. 250 per
377 (at 220 KV) KVA of the Contract
Demand for steel furnaces /
Rolling Mills, etc.

4. L.T.Industry
( less than 70 KW) 428 Rs.200 per KW

133
5. Agriculture Metered 25 paise per unit
Agriculture unmetered Rs. 35 per BHP per month
Minimum Charges Rs. 200 per BHP per year

6. Irrigation
Direct irrigation tubewells 400 Rs. 150 per BHP
Augmentation Canals 400 Rs. 150 per BHP
Lift irrigation 400 Rs. 150 per BHP

7. Bulk Railway Traction

409 (at 11 KV)
397 (at 33 KV)
385 (66/132 KV)
377 (at 220 KV)
(Fixed Charges) Rs. 60/KVA/Month

8. Bulk Supply
Domestic 419 (at LT) Rs. 200 per KW or part
Non-domestic 409 (at 11 KV) thereof.
& others 397 (at 33 KV)
385 (at 55/132 KV)
377 (at 220 KV)

9. Street Lighting Supply 415 Rs. 150 per KW

10 Public Water Works

i)Sewerage Treatment &
Disposal 400 Rs. 200 per KW
ii) Water supply by PWD/
Public Health 400 Rs. 200 per KW
iii) Water supply by
Municipal Corporations/
Municipal Committee/
Council

NOTE:

1. Electricity Duty at the rate of 10 paise per unit is applicable on all categories of
consumers except lift irrigation, agriculture, village Chaupals,MITC Tubewells
and Augmentation Canals.
2. Fuel surcharge would be levied on all categories of consumers as approved by
HREC from time to time.
3. Municipal tax at the rate of 5 paise per unit is charged extra on consumers located
in Municipal areas.

134
 SCHEDULE OF GENERAL CHARGES

Description Amount of charge

1.Meter installation charges

(In cases where consumers opts to supply his on meters)
i) Single phase meter Rs. 50 per meter
ii) Three phase meter Rs. 100 permeter
iii) Three phase meter (with CTs. & PTs.) 2% of the cost of the meter/metering
equipment subject to a minimum of
Rs. 300.
2.Meter inspection and testing charging
(if correctness of a meter belonging to the licensee is challenged by the consumer)
i) Single phase Rs. 25 per meter
ii) 3-phase whole current i.e. without CT Rs. 50 per meter
iii) L.T.Meters with CTs. Rs. 250 per meter
iv) HT & EHT metering equipment Rs. 500 per meter

Note: if the challenged meter is found to be incorrect, the credit of these charges will be
given to the consumer otherwise these will be forfeited.

3. Changing the meter or its position in the same premises at the request of the
consumer when no additional material is required:

i) Single phase Rs. 50 per meter

ii) 3-phase without CTs. Rs. 100 per meter
iii) LT meter with CTs. Rs. 500 per meter
iv) HT & EHT metering equipment Rs. 1000 per meter

4. Resealing charges (where seals are found broken):

i) Meter cup-board Rs. 20

ii) Where cutout is independently sealed Rs. 15
iii) Meter cover or meter terminal cover
single phase Rs. 60
iv) Meter cover or meter terminal cover
(three phase ) Rs. 150
v)Maximum Demand Indicator or CTs.
Chamber Rs. 350
vi) Potential fuses Rs. 350

135
 5. Reconnection Charges

i) Domestic consumer Rs. 50

ii) Non-domestic consumer Rs. 100
iii) A.P consumer Rs. 60
iv) LT industrial consumer (upto 20 KW) Rs.250
v) LT industrial consumer(above 20 KW) Rs. 500
vi) HT industrial consumer Rs. 1000
vii) Bulk supply/street lighting consumer Rs. 500

6. Fuse replacement

Replacement of consumer’s fuse or fuses Rs. 5

7. Testing consumer’s installations NIL

a) For first test of a new installation or of an extension to an existing
installation if the installation is found to be not defective and if wiring
contractor or his representative present at the time of testing.
b) For first or subsequent test of a new installation or an extension to an
existing installation is found to be defective or if the wiring contractor or his
representative fails to be present.

i) Single Phase Rs. 50 ( payable in advance for each

subsequent visit for the purpose of
testing the installation).

ii) Three Phase Rs. 100 (payable in advance for each

subsequent visit for the purpose of
testing the installation).

8. A. Provision of meter reading cards Rs. 5 per card

including PVC jacket
B. Replacement of meter cards Rs. 2 per card
Found to be missing on consumer premises

136
 H E R C 'S T A R I F F O R D E R

TARIFFS

INSTRUCTION NO. 5.1

Charges for supply:

Supply of electric energy to the various categories of consumers is chargeable at
the relevant schedule of tariff for supply of Energy as approved by the HERC from time
to time. The particular schedule, which will be applicable for a new consumer, is usually
determined before the connection is given, on the basis of usage of supply and
availability clause of the schedule of tariff for supply of energy and it is intimated to the
prospective consumer at the time of issue of Demand Notice. As such the JE
concerned, while verifying the connected load for purpose of preparation of estimate for
service line or at the time of verification of the test report should check up and ensure
the usage of supply so as to determine the applicability of correct schedule of tariff.
However, such checking carried out by the Nigam’s employees before the release of
connection shall not entitle the consumer to use supply for purpose other than the
purpose for which connection was availed and the use of supply for a purpose other
than a purpose for which a different schedule of tariff is applicable shall constitute un-
authorised use of supply and shall be dealt with accordingly.
2. Where the schedule of tariff is determined on the basis of connected load (e.g.
L.T. Industrial & H.T. industrial) the fraction of kW should be taken as one kilowatt for all
intents and purposes.
2. Explanation of Tariff.
The tariff rate in the case of Industrial consumer should be based on the total
Industrial and general connected load. Further, fraction of kilowatt should be taken as
one kilowatt for all categories of consumers except domestic supply. In the case of
domestic supply the fraction below and upto half kilowatt should be taken as half-
kilowatt and fraction above half kilowatt should be taken as one kilowatt.

********

137
 INSTRUCTION NO. 5.2
Schedule of Tariff for – Domestic Supply
(i) Availability
Available to consumers for lights, fans, domestic pumping sets and household
appliances in the following premises: -
i) Single private house/ flat.
ii) Hostel of Educational Institutions (including Mess/Canteen).
iii) Working Women’s hostels run by Red Cross and Social Welfare
Department.
iv) Anganwadi Workers’ training Centres set up by Indian Council for
Child Welfare.
v) Places of public worship such as Mandirs, Masjids, Churches,
Gurdwaras.
vi) Village Chaupal owned by Gram Panchayat/ Communities.
vii) Elementary School i.e. Government Primary and Middle Schools.
NOTE:
i) Private dwelling, in which space is occasionally used for the conduct of
business by a person residing therein, shall also be served under this
tariff.
ii) Where a portion of the dwelling is used regularly for the conduct of a
business, the consumption in that portion shall be separately metered and
billed under the appropriate Non-Domestic or Industrial power tariff. If
separate meters are not provided, the entire supply will be classified under
Non-Domestic supply.
iii) Resale of energy is strictly prohibited except where necessary permission/
exemption is granted by Haryana Electricity Regulatory Commission.
iv) A hostel shall be considered as one unit and billed without compounding.
The supply for residential quarters/ flats attached to the educational
institutions for staff-members shall not be compounded.
v) Any other part of the building excluding the place of worship like shops
and allied institutions attached to such places would be separately

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 metered and billed under non domestic tariff. In case separate connection
is not obtained the entire consumption shall be billed on non-domestic
schedule of tariff.
(ii) Character of Service.
A.C, 50 Cycles, single phase, 230 volts
A.C. 50 cycles, three phase, 400 volts (for load above 5 kW but upto 70 kW);
A.C. 50 cycles, three phase, 11000 volts or higher voltage (Above 70 kW).
iii) Tariff
First 40 units per month. 263 paise per Kwh.
Above 40 units per month upto 363 paise per Kwh.
300 Units per month
Above 300 units per month 428 paise per Kwh
iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations, 1999 as amended from time to time.
v) Monthly Minimum Charges (MMC)
The monthly minimum charges (excluding service charges) will be as under :-
a) Upto 1 kW Rs. 60/-
b) Above 1 kW Rs. 60/- plus Rs. 40/- for every additional
kW in excess of 1 kW e.g., a consumer
having a connected load of 1.5 kW will
be assessed MMC of Rs. 80 per month.
vi) Payment.
In the event of the bi-monthly bill not being paid in full within the period specified
in the bill, a surcharge at the rate of 5% shall be levied for each billing cycle of 2
months on the unpaid amount of the bill until the amount is paid in full.

********

INSTRUCTION NO. 5.3

Schedule of Tariff for – Non-Domestic Supply.

(i) Availability

139
 Available to consumers for lights, fans, appliances and small motors to all non-
residential premises such as: -
i) Business houses.
ii) Cinemas.
iii) Clubs
iv) Public offices.
v) Schools.
vi) Hospitals
vii) Hotels.
viii) Street lighting in Anaj Mandi.
ix) Single point street light connection to HUDA in cases where HUDA erects
its own complete street light system and undertakes to maintain the same.
NOTE.
Resale of energy is strictly prohibited except where necessary permission/
exemption is granted by Haryana Electricity Regulatory Commission.
Character of Service.
A.C, 50 Cycles, single-phase, 230 volts.
A.C, 50 Cycles three-phase, 400 volts, (for load above 5 kW but upto 70 kW).
A.C, 50 Cycles, three-phase, 11000 volts, or higher voltage (Above 70 kW)
(iii) Tariff.
419 paise per kwh.
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations, 1999 as amended from time to time.
(v) Monthly Minimum Charges (MMC)
The monthly minimum charges (excluding service charges) will be applicable as
under: -
a) Upto 1 kW Rs. 120/-
b) Above 1 kW Rs. 120/- plus Rs. 100/- for every
additional kW in excess of 1 kW e.g. a
consumer having a connected load of

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 1.5 kW will be assessed MMC of Rs. 220
per month.
(vi) Payment.
In the event of the monthly/ bi-monthly bill not being paid in full within the period
specified in the bill, a surcharge at the rate of 2%/5 % shall be levied for each
billing cycle on the unpaid amount of the bill until the amount is paid in full.

********

INSTRUCTION NO. 5.4

Schedule of Tariff for – L.T. Industrial Power Supply.

(i) Availability
Available to all Industrial loads, agricultural load e.g. Threshers, “Toka”
connections, pumps (other than irrigation) and flood de-watering installed by the
Govt. upto 70 kW.
(ii) Character of Service.
A.C, 50 Cycles, Single-phase 230 volts.
A.C, 50 Cycles, Three phase, 400 volts (for load above 5 kW but upto 50 kW)
A.C, 50 Cycles, Three phase, 11000 volts, or higher voltage (Above 50 kW)
NOTE:
Prospective consumers having connected load 50 kW and above are to be given
supply on 11 KV or higher voltage.
(iii) Tariff.
Energy a) 428 paise per kwh where supply is given at
charges Low Tension Voltage.
b) 409 paise per kwh when supply and metering is
at 11 KV or above.
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations, 1999 as amended from time to time.
(v) Factory Lighting.
The consumption for bona-fide factory lighting will be included for charges under
the above tariff. However, supply to residential quarters if any attached to the

141
 factory will be separately metered and billed under schedule ‘DS’ for connections
having load above 20 kW but upto 70 kW.
(vi) Monthly Minimum Charges (MMC)
a. The monthly minimum charges (excluding service charges) shall be Rs.
120 per kW or part thereof for the connected load upto 20 kW and Rs.
150/- per kW or part thereof for the connected load exceeding 20 kW.
b. The industrial consumers seeking temporary disconnection of supply shall
submit their written requests giving therein specific reasons for the same
to SDO (OP)concerned at least one month in advance of the date from
which the disconnection is being sought. Such requests for a maximum
period of six months shall be examined and decided by concerned
Executive Engineer keeping in view the merits
of each case. The request for temporary disconnection beyond a period of
six months shall be referred by respective SEs
to concerned Chief Engineer (OP) for decision. While considering such
requests for temporary disconnections, the following guidelines are to be
kept in view: -
i) The consumer is not a defaulter of Nigam’s dues, whether disputed
or undisputed.
ii) The consumers seeking temporary disconnection under “Force
Majeure Clause” are not required to submit their requests one month in
advance as stipulated under above paragraph.
iii) The force Majeure Conditions for the purpose of this clause will
include only the following: -
a) Acts of God e.g. floods, Tempests, Earthquakes, Lightning.
b) Acts of Civil and Military Authorities e.g. Wars, Mutiny, Civil
commotion/disturbances, Riots.
c) Fires, Strikes, Lockouts.
Note : The disputes between partners, shortage of funds and raw materials etc.
will not be considered as Force Majeure reasons under this clause.
iv) The disconnections sought under Force Majeure reasons must be

142
 supported by documentary evidence issued by concerned Civil
Authorities.
v) The Temporary Disconnection Order (T.D.C.O.) under Force Majeure
reasons can be allowed even beyond a continuous period of 12 months by
CE (OP) concerned. The CE (OP) will however, submit periodical report
after every six months relating to temporary disconnections allowed by
him to the Chief Engineer/Commercial of the Nigam.
vi) The requests for further-extension of temporary disconnection who have
been allowed TDCO for a period upto 12 months shall be considered only
after a minimum period of six months from the date upto which the last
disconnection was allowed. For example in case a consumer seeks
temporary disconnection for 12 months and the same is approved from
01.01.2005 to 31.12.2005 and if he applies for further extension the same
will not be allowed before 1st July, 2006. During the intervening period i.e.
for the period 1st January 2006 to 30th June 2006, he will be billed on
normal tariff as if there were no temporary disconnection.
vii) The industries, which are allowed temporary disconnection, will pay minimum
charges for one month following the month in which temporary disconnection has
been allowed and no MMC will be levied thereafter. Since MMC will be charged
for the first month of the TDCO, the consumer will be entitled for consuming
electricity equivalent to MMC in that billing month.
viii) Separate NDS connection
a) The existing or new LT industrial consumers can seek a separate single
phase NDS connection upto a load 5 kW on the same premises having
regular industrial connection for the purpose of meeting the requirement of
lighting etc. for offices, security, elevators, pumps etc. The consumer
through this connection shall not perform any industrial activity even
during temporary disconnection period of their regular industrial
connection.
b) This connection would be treated as a separate and distinct NDS
connection altogether from the regular industrial connection and will be

143
 considered as a new connection.
c) This connection will be available to the consumer even during the
temporary disconnections of industrial connections.
d) The wiring and the connected load for this NDS connection will be
physically & distinctly separated from the wiring of the regular industrial
connection at all times & shall be connected to only lighting loads.
e) The shifting of load from this NDS connection to the regular industrial
connection will be treated as an act of un-authorized use of electricity and
will be treated as per applicable instruction /policy of the Nigam.
f) The Location of the metering arrangement for this NDS connection will be
separate from the metering arrangement of their industrial connection and
will not be tapped from the existing LT Industrial connection.
With the provision of a separate connection in the NDS category for
factory lighting purposes, the facility to consume upto 5% of the
monthly average consumption of preceding 6 months for factory
lighting is not available to the consumer. And while effecting the
TDCO of the LT industrial consumer the same shall be effected by
disconnecting / removing of all 3 phases.
(ix) In few cases, Nigam is not in a position to release separate NDS connection
as above due to non-availability of LT lines within a radius of 300 meters. In such
cases during the period of temporary disconnection beyond one month, the
consumption of industry for repair work and factory lighting, if any, upto 5% of the
monthly average consumption of preceding six months (or less, if 6 month
consumption is not available) will be charged at 200% of the normal tariff. In
case of excess consumption than the said limit of 5%, the temporary
disconnection facility shall be considered to have been withdrawn from that
month and the consumer shall be billed on normal tariff as if there were no
temporary disconnection.
(vii) Capacitor Surcharge
a. All the consumers are required to install shunt capacitors of adequate
rating and of ISI mark manufactured by the standard firms approved by

144
 the Licensee. No new connection shall be released without installation of
such shunt capacitors. Rating of LT shunt capacitors required to be
installed on various sizes of motors shall be as under :-
Sr. Rating of KVAR rating of LT capacitors for
No. motors various R.P.M. of the Motors.
(BHP)
750 RPM 1000 RPM 1500
RPM
1 3 1 1 1
2 5 3 2 2
3 7.5 4 3 2
4. 10 5 4 3
5. 15 7 5 4
6. 20 9 7 5
7. 25 10 9 7
8. 30 12.5 10. 7.5
9. 40 15 12.5 10
10. 50 20 15 12.5
11. 60 22.5 17.5 15
12. 75 25 20 17.5
13. 90 30 25 20
14. 100 35 25 22.5

b. In case of non-compliance, a surcharge of 10% of SOP amount shall be

levied and it shall continue to be levied till the prescribed capacity of shunt
capacitors are installed by the consumers. The intimation of installation of
shunt capacitors shall be required to be given by the consumer through
the submission of Test report, which would be duly verified and accepted
by the SDO concerned.
(viii) Excess connected load Surcharge.
If the connected load of a consumer exceeds the sanctioned load, the excess
load shall be treated as unauthorized load. Wherever use of unauthorized load if
detected by the Nigam, the excess load shall be charged at the rate of Rs. 70/-
per kW per month for the preceding six months and onwards till complete papers
along with Advance Consumption Deposit are submitted for regularizing such
extension in connected load. In addition, MMC for the preceding six months and

145
 onwards shall be applied to the original sanctioned load plus the excess load till
complete papers along with Advance Consumption Deposit are submitted for
regularising such extension in connected load.
Where the MDI meters have been installed the charges shall be levied from the
month in which the excess load is recorded and shall be continued to be charged
till the excess connected load is got regularized or the intimation regarding
removal through test report is submitted.
Where category is changed i.e. load is found above 70 kW.
If there is a change of category from LT to HT due to unauthorized extension in
load recorded by the Maximum demand indicator or as per physical checking of
the inspecting officer, the consumer shall be charged HT tariff for that month with
LT Surcharge @ 25% along with penalty for unauthorized load @ Rs. 70/- per
kW. The MMC shall also be worked out on the extended load. In future, the
consumer shall be treated as a HT industrial Consumer having supply on LT with
provisional contract demand as 70 kW and shall be charged/ billed accordingly till
he shifts to HT or submits written intimation (through test report) of having
disconnected such unauthorized extended load. A notice to this effect shall also
be issued to the consumer by the concerned SDO immediately after the load is
found exceeded beyond 70 kW.
(ix) Payment.
In the event of the monthly bill not being paid in full within the time specified in
the bill, a surcharge of 2% shall be levied on the unpaid amount of the bill for
each 30 days successive period or part thereof until the amount is paid in full.
(x) Single Point Delivery.
The above tariff is based on the supply being given through a single delivery and
metering point and at a single voltage. Supply at other points or at other voltages
shall be separately metered and billed.

********

INSTRUCTION NO. 5.5

Schedule of Tariff for – H.T. Industrial And Steel Furnace Power Supply.

146
(i) Availability.
Available as primary power for load exceeding 70 kW to,
a) All industrial consumers.
b) Arc furnaces and mixed load of Arc furnaces and steel rolling mills.
c) For all other steel furnaces (including induction furnaces and stainless
steel furnaces), Steel Rolling Mills (including cold rolling/ re-rolling, steel/
stainless steel mills), mixed load of such steel furnaces and steel rolling
mills.
d) Flood de-watering pumping sets installed by the Govt.
e) Lift irrigation system installed by the Govt.
(ii) Character of Service.
A.C. 50 cycles, 3 phase 11 KV or higher voltage.
For Arc Furnaces & mixed load of Arc furnaces & Steel Rolling Mills, the voltage
of supply would be 33 KV and above, depending upon availability of bus voltage
at the feeding end substation, wherever possible at the discretion of the Nigam.
(iii) Tariff.
Energy Charges for
a) Industrial consumers Paise Note: For this
except Lift irrigation/ water 409 per purpose energy
works connection having kwh charges shall also
load above 70 kW include fuel
b) Lift irrigation/ water works Paise surcharge and
connection having load 400 per Peak Load
above 70 kW kwh Exemption
Charges.
Notes:
a) The above tariff covers supply at 11 KV. For supply at 3.3 KV and 400 Volts, a
surcharge of 10% and 25% respectively is leviable. For supply at 33 KV, the tariff
would be 397 paise per kwh; for supply at 66 KV or 132 KV, the tariff would be
385 paise per kwh; and for supply at 220 KV, the tariff would be 377 paise/ kwh
excepting such industry as may be covered in Note (b) below.
b) A surcharge of 15 paise per kwh on the above tariff shall be leviable for all Arc
furnaces mixed load of Arc furnaces and steel rolling mills, all other steel
furnaces (including induction furnaces and stainless steel furnaces). Steel

147
 Rolling Mills (including cold rolling/ re-rolling steel/ stainless steel mills), mixed
load of such steel furnaces and steel rolling mills, which are being given supply
on 11 KV. For supply on 33 KV and above, no surcharge is leviable.
c) The demand for any month shall be defined as the highest average load
measured in kilovolt amperes during any thirty consecutive minute’s period of the
month.
d) In case supply has been given on H.T. but is metered on L.T. side, the energy
consumption of such consumers shall be increased by 3% of the recorded
consumption on account of transformation losses.
e) For new connections, all metering will be on HT side only.
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations, 1999 as amended from time to time.
(v) Factory lighting and Colony Supply.
All consumption for bona-fide factory lighting including those of canteen and
Hospital, factory staff quarters, street lighting of the colony and the shopping
centre within the factory premises shall be included for the charge under the
above tariff.
(vi) Monthly Minimum Charges (MMC)
a) Monthly minimum charges (excluding service charges) shall be Rs. 250/-
per kVA of the contract demand in case of consumers as defined in (i) (b)
and (i) (c) above. The monthly minimum charges ( excluding service
charges) shall be Rs. 200/- per kVA of the contract demand in case of
other consumers defined therein i.e. (i) (a), (d) and (e).
b) The industrial consumers seeking temporary disconnection of supply shall
submit their written requests giving therein specific reasons for the same
to SDO (OP) concerned at least one month in advance of the date from
which the disconnection is being sought. Such requests for a maximum
period of six months shall be examined and decided by concerned
Superintending Engineer keeping in view the merits of each case. The
request for temporary disconnection beyond a period of six months shall

148
 be referred by respective SEs to concerned Chief Engineer (OP)for
decision. While considering such requests for temporary disconnection,
the following guidelines are to be kept in view :-
i) The consumer is not a defaulter of Nigam’s dues, whether disputed or
undisputed.
ii) The consumers seeking temporary disconnection under “Force
Majeure Clause” are not required to submit their requests one
month in advance as stipulated under above paragraph.
iii) The Force Majeure Conditions for the purpose of this clause will
include only the following: -
a) Acts of God e.g. Floods, Tempests, earthquake, and lightning.
b) Acts of Civil and Military Authorities e.g. Wars, Mutiny, Civil
commotion/ disturbances, Riots.
c) Fires, Strikes, Lockouts.
Note : The disputes between partners, shortage of funds and raw materials etc.
will not be considered as Force Majeure reasons under this clause.
iv) The disconnections sought under Force Majeure reasons must be
supported by documentary evidence issued by concerned Civil
Authorities.
v) The Temporary Disconnection Order (T.D.C.O.) under force
Majeure reasons can be allowed even beyond a continuous
period of 12 months by CE (OP) concerned. The CE (OP) will,
however, submit periodical report after every six months relating
to temporary disconnections allowed by him to the Chief
Engineer/Commercial of the Nigam.
vi) The requests for further extension of temporary disconnection
who have been allowed T.D.C.O. for a period up to 12 months
shall be considered only after a minimum period of six months
from the date upto which the last disconnection was allowed, for
example in case a consumer seeks temporary disconnection for
12 months and the same is allowed from 01.01.2005 to

149
 31.12.2005 and if he applies for further extension, the same will
not be allowed before 1st July, 2006 to 30th June 2006, he will be
billed on normal tariff as if there were no temporary disconnection.
vii) The industries, which are allowed temporary disconnection, will
pay minimum charges for one month following the month in which
temporary disconnection has been allowed and no MMC will be
levied thereafter. Since MMC will be charged for the first month of
the TDCO, the consumer will be entitled for consuming electricity
equivalent to MMC in that billing month.
viii) Separate NDS connection
a) The existing or new HT industrial consumers can
seek a separate single phase NDS connection upto a load 5 kW on
the same premises having regular industrial connection for the
purpose of meeting the requirement of lighting etc. for offices,
security, elevators, pumps etc. The consumer through this
connection shall not perform any industrial activity even during
temporary disconnection period of their regular industrial
connection.
b) This connection would be treated as a separate and distinct NDS
connection altogether from the regular industrial connection and will
be considered as a new connection.
c) This connection will be available to the consumer even during the
temporary disconnections of industrial connections.
d) The wiring and the connected load for this NDS connection will be
physically & distinctly separated from the wiring of the regular
industrial connection at all times & shall be connected to only
lighting loads.
e) The shifting of load from this NDS connection to the regular
industrial connection will be treated as an act of un-authorized use
of electricity and will be treated as per applicable instruction/ policy
of the Nigam.

150
 f) The Location of the metering arrangement for this NDS connection
will be separate from the metering arrangement of their industrial
connection and will not be tapped from the existing HT Industrial
connection.
With the provision of a separate connection in the NDS category for
factory lighting purposes, the facility to consume upto 5% of the
monthly average consumption of preceding 6 months for factory
lighting is not available to the consumer. And while effecting the
TDCO of the HT industrial consumer, the same shall be effected by
disconnecting/ removing of all 3 phases.
ix) In few cases, Nigam is not in a position to release separate NDS
connection as above due to non-availability of LT lines within a radius of
300 meters. In such cases during the period of temporary disconnection
beyond one month, the consumption of industry for repair work and factory
lighting, if any, upto 5% of the monthly average consumption of preceding
six months (or less, if 6 month consumption is not available) will be
charged at 200% of the normal tariff. In case of excess consumption than
the said limit of 5%, the temporary disconnection facility shall be
considered to have been withdrawn from that month and the consumer
shall be billed on normal tariff as if there were no temporary disconnection.
(vii) Contract Demand.
a) The contract demand means the maximum kW/kVA for the supply of
which the Licensee undertakes to provide facilities from time to time.
b) In case the consumer exceeds his Contract Demand in
any month by more than 5%, a surcharge of 25% will be
levied on the Sale of Power (SOP)/monthly minimum charges (Industrial,
Factory Lighting and Colony Lighting).
c) If in any case the maximum demand is being measured in kW, the same
shall be converted in kVA by the use of actual power factor.
(viii) Power Factor
The monthly average power factor of the plant and apparatus installed by the

151
 consumer shall not be less than 90% lagging. The monthly average power factor
shall mean the ratio expressed, as percentage of total kWh to total KVAH
supplied during the month. The ratio shall be rounded upto two figures. In case
the 3rd figure is 5 or more than 5, then the figure at the second decimal place
shall be increased by one. In case the monthly average power factor falls below
90% lagging, the consumer shall have to pay a surcharge of 1% of SOP charges
for every 1% decrease in the power factor upto 80% and 2% of SOP charges for
every 1% decrease in power Factor below 80%. Rebate of 0.5% on SOP will be
allowed for every 1% increase in Power factor above 90%.
The rebate/ surcharge on account of power factor being higher/ lower than
the 90% is also applicable where the consumer is billed on MMC basis. In
such case, the rebate/ surcharge shall be allowed/ levied on actual SOP
charges and shall be deducted/ added to the monthly minimum charges in
case a consumer is billed on MMC basis.
(ix) Peak Load Exemption Charge (PLEC).
The H.T. industrial consumers where metering is though Electronic Tri-vector
Meters, using electricity by availing permitted special dispensation or exemption
during peak load hours notified by the Licensee from time to time shall be billed
at extra charge of Rs. 2/- per kWh over and above the normal tariff on the
consumption recorded by the Electronic Tri-vector Meter during this period. If the
consumption of a consumer during peak load hours in a month exceeds the
prescribed limit, the consumption during peak load hours shall be charged @ Rs.
4/- per kWh extra over and above the normal tariff. The permissible load
equivalent to percentage of contract demand during peak load hours shall be
converted into units by the following formula.
Permissible Contract demand allowed in kVA x
consumption = during Average standard power factor x
the month No. of peak load hours x 30
Note: Average standard power factor shall be taken as 0.90
All HT industrial consumers with Electronic Tri-vector Meters, who have not
sought/ granted special dispensation, can avail 10% of Contract demand during
peak load hours and the consumption recorded during such peak load hours

152
 shall be subject to additional charge and regulated as mentioned above.
(x) Payment.
In the event of the monthly bill not being paid in full within the time specified in
the bill, a surcharge of 2% shall be levied on the unpaid amount of the bill for
each 30 days’ successive period or part thereof until the amount is paid in full.
(xi) Single Point Delivery.
The above tariff is based on the supply being given through a single delivery and
metering point and at a single voltage. Supply at other points or at other voltage
shall be separately metered and billed.

********

INSTRUCTION NO. 5.6

Schedule of Tariff for – Agricultural Pumping (A.P.) Supply.

(i) Availability
Available for Irrigation pumping sets.
(ii) Character of service.
A.C, 50 cycles, single phase, 230 volts.
A.C. 50 cycles, three phase, 400 volts.
(iii) Tariff.
a) Metered supply for HSMITC/ Augmentation canal Tubewells/
Direct Irrigation/ Govt. owned Tube-wells.
Energy 400-paise/unit subject to minimum
Charges: annual charges (excluding service
charges) of Rs. 150/- per BHP per
month.
NOTE:
HSMITC will be allowed a rebate of 7% towards line losses if the metering
of an exclusive 11 KV MITC feeder is done by a central meter installed in
the grid sub-station instead of an individual meter on each tubewell
connection.
b) Private Irrigation Tube well (Metered Supply).
Energy Charges 25 Paise per KWH
Annual Minimum Charg Rs. 200/- per BHP/P.A

153
 NOTE:
The twelve months period for determining the Annual minimum charges
(AMC) shall be taken as 1st November to 31st October. The recoveries
shall however be regulated on monthly basis after reviewing half yearly in
May and November to be finally adjusted annually.
c) Private Irrigation Tube well (Flat Rate un-metered Supply):
(Upto 20 kW or 26 Flat Rate Rs.35/- BHP/Month.
BHP)
NOTES {for (b) and (c) above}.
i) The existing flat rate tube well consumers on rural feeders shall have
the option to be governed under metered supply rate. Prospective
tubewell consumers will be given only metered supply. The tube well
consumers given supply from urban feeders shall be given metered
supply only.
ii) The consumption for bona-fide lighting of the pump or machine house
upto 2 light points with a total candle power of 80 watts shall be
allowed free of cost per tube well connection for private Irrigation tube
well at ‘c’ above and for metered tube- wells at ‘b’ it will be included in
the metered consumption.
iii) The consumption of energy made through plug points shall be charged
at the rate of Rs. 5/- per plug point per month for private Irrigation Tube
wells at ‘c’ above and for metered Tube wells at ‘b’, it will be included
in the metered consumption.
iv) A.P. consumers running industries other than threshers and chaff
cutters on their tubewell connections irrespective of the quantum of
connected load shall be given metered supply and charged under
relevant industrial tariff. They shall however, be subjected to minimum
charges as provided in the relevant industrial tariff.
v) The facility of temporary disconnection is available to metered agriculture
pumping supply consumers in single crop belt on following conditions:-
(a) This facility shall be available to the metered Agricultural Pumping

154
 supply consumers in single crop belt comprising Gurgaon,
Faridabad, Bhiwani, Rewari and Narnaul districts.
(b) The facility shall not be available to such metered AP consumers
who fall within Command Area of Canal Irrigation System, in above
districts.
(c) No light load shall be provided while resorting to physical
disconnection, which shall be by way of removal of jumpers of
service line cable from terminal pole of LT line or Distribution Sub-
Station as the case may be. Any such consumers opting for TDCO,
if desirous of having lighting load, shall apply for a separate
domestic connection, which shall be granted under a separate
seniority for DS consumers.
(d) The facility of TDCO shall be available between May and October
on receipt of request during April.
(e) As levy of MMC is stopped one month after TDCO, the existing
MMC for Metered AP connections which is adjustable over a yearly
cycle shall accordingly get reduced to 7/12th of existing MMC i.e.
Rs.200/- per BHP/Annum.
(iv) Fuel Surcharge Adjustment(FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations, 1999 as amended from time to time.
(v) Capacitor Surcharge.
a) All the consumers are required to install shunt capacitors of adequate
rating and of ISI mark manufactured by the standard firms approved by
the Licensee. No new connection shall be released without installation
of such shunt capacitors. Rating of LT shunt capacitors required to be
installed on various sizes of motors shall be as under:
Sr. Rating of KVAR rating of LT capacitors for
No. motors various R.P.M. of the Motors.
(BHP)
750 1000 RPM 1500
RPM RPM
1. 3 1 1 1

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 2 5 3 2 2
3. 7.5 4 3 2
4. 10 5 4 3
5. 15 7 5 4
6. 20 9 7 5
7. 25 10 9 7
8. 30 12.5 10. 7.5
9. 40 15 12.5 10
10. 50 20 15 12.5
11. 60 22.5 17.5 15
12. 75 25 20 17.5
13. 90 30 25 20
14 100 35 25 22.5

b) In case of non- compliance, a surcharge of 10% of SOP amount shall be

levied and it shall continue to be levied till the prescribed capacity of shunt
capacitors are installed by the consumers. The intimation of installation of
shunt capacitors shall be required to be given by the consumer through
the submission of Test report, which would be duly verified and accepted
by the SDO concerned.
(vi) Payment.
In the event of monthly bill not being paid in full within the period specified in the
bill, a surcharge of 2% shall be levied on the unpaid amount of the bill for each
30 days’ successive period or part thereof until the amount is paid in full.
(vii) Single Point Delivery
The above tariff is based on the supply being given through a single delivery and
metering point and single voltage. Supply at other points or at other voltages
shall be separately metered and billed.

********

INSTRUCTION NO. 5.7

Schedule of Tariff for – Bulk Supply.

(i) Availability
Available for general or mixed load exceeding 10 kW for the following
establishments; whether further distribution is involved or not: -
i) M.E.S. and other Military Establishments.

156
 ii) Railways, other than traction.
iii) Central P.W.D.
iv) Institutions.
v) Hospitals.
vi) Colonies including departmental colonies, multi-storey buildings etc.
vii) Schools/ Colleges/Educational Institutions.
viii) Other similar Establishments.
NOTE:
a) Only one connection will be given at one contiguous area of
reticulation.
b) The word hospital shall include dispensaries clinics, nursing
homes, and maternity homes.
c) Further distribution of power for resale shall be subject to the
relevant provisions of Haryana Electricity Reform Act 1997.
(ii) Character of Service.
A.C.50 cycles, 3 phase 400 volts
A.C. 50 cycles 3 phase 11 KV or higher voltage
The loads above 70 kW are to be released on 11 KV or higher voltage
depending on feasibility. Existing consumers having load above 70KW and
given supply on LT shall be served with a notice for the change of
character of service within a period of 6 months failing which their supply
shall liable to be disconnected.
(iii) Tariff.
For Low Tension voltage 419 paise per kwh
For 11 KV supply 409 paise per kwh
For 33 KV supply 397 paise per kwh
For 66 or 132 KV supply 385 paise per kwh
For 220 KV supply 377 paise per kwh
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations 1999 as amended from time to time.
(v) Monthly Minimum Charges (MMC)
Monthly Minimum Charges (excluding service charges) shall be Rs. 200/- per kW

157
 or part thereof per month for supply on LT.
Monthly minimum charges(excluding service charges) shall be Rs.200/- per kVA
or part thereof per month for supply on H.T. where C.L. is more than 70 kW.
(vi) Payment.
In the event of the monthly bill not being paid in full within the time specified in
the bill, a surcharge of 2% shall be levied on unpaid amount of the bill for each
30 days’ successive period or part thereof until the amount is paid in full.
(vii) Single Point Delivery.
The above tariff is based on the supply being given through single delivery and
metering point and at a single voltage. Supply at other points or at other voltages
shall be separately metered and billed.

********

INSTRUCTION NO. 5.8

Schedule of Tariff for – Street Lighting Supply.

(i) Availability
Available for street lighting system including signal systems and road and park
lighting in Municipalities, Panchayats, Institutions
NOTE:
i) Street light in Anaj Mandi is covered under non-
Domestic Category.
ii) Single point street connection to HUDA in cases
where HUDA erects its own complete street lighting system and maintains
the same as well will be covered under Non-Domestic Category.
(ii) Character of Service.
A.C. 50 cycles, single phase 230 volts.
A.C. 50 cycles three phase, 400 volts.
(iii) Tariff.
Energy charges: 415 paise per kWh.
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity

158
 Regulatory Commission (Tariff) Regulations, 1999 as amended from time to time.
(v) Monthly Minimum Charges (MMC)
Monthly minimum charges (excluding service charges) shall be Rs. 150/- per kW
per month.
(vi) Line Maintenance and Lamp Renewal Charges.
Lamp renewal charges (labour only) will be charged @ `Rs. 16 per month w.e.f.
1.4.2001 with a provision of 10% increase every year compounded annually
where municipal committee or corporation wishes to use the services of the
Nigam for this purpose. In case they wishes to withdraw this work from the utility
then they would be allowed to use the services of the contractors notified /
certified by the Chief Electrical Inspector to carry out this job on the poles of the
Nigam. The material for this job is required to be supplied by the concerned
municipal committee/ corporation to the Nigam in advance.
(vii) Payment
In the event of the monthly bill not being paid in full within the time specified in
the bill, surcharge of 2% shall be levied on the unpaid amount of the bill for each
30 days successive period or part thereof until the amount is paid in full.

********

INSTRUCTION NO. 5.9

Schedule of Tariff for – Traction
(i) Availability
Available to the Railways for Traction loads.
(ii) Character of Service.
A.C. 3-phase, 50 cycle, 66 KV & Above
(iii) Rate of Charges.
Demand Charges Rs. 60.00 per kVA per month PLUS
Energy charges 385 paise per kWh for supply at 66 KV
and 132 KV
377 paise per kWh for supply at 220 KV
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity

159
 Regulatory Commission (Tariff) Regulations 1999 as amended from time to time.
(v) Demand Assessment
The demand for any month shall be defined as the highest average load
measured in Kilovolt amperes during any 30 consecutive minute’s period of the
month.
The billable demand shall be the actual maximum demand or 65% of the
contract demand or 100 kVA whichever is higher.
The contract demand means the maximum kW/kVA for the supply of which the
Licensee undertakes to provide facilities from time to time.
(vi) Contract Demand.
In case the consumer exceeds his contract demand in any month, the excess
demand shall be charged @ Rs. 120 per kVA or part thereof per month. In case
consumer exceeds his contract demand in any month due to shifting of load by
the consumer in case of failure of supply at any other point under the jurisdiction
of Licensee and for reasons attributable to the Licensee, the excess contract
demand shall be determined on the basis of supply at such points taken together.
(vii) Power factor
The monthly average power factor of the plant and apparatus owned by the
consumer shall not be less than 90% lagging. The monthly average power factor
shall mean the ratio expressed as percentage of total kWh to total KVAH
supplied during the month. The ratio shall be rounded upto two figures. In case
the third figure is 5 or more than 5, then the figure at second decimal place shall
be increased by one. In case the monthly average power factor falls below 90%
lagging, the consumer shall have to pay a surcharge of 1% of SOP charges for
every 1% decrease in the power factor up to 80% and 2% of SOP charges for
every 1% decrease in Power Factor below 80%. Rebate of 0.5% on SOP will be
allowed for every 1% increase in Power factor above 90%.
The rebate/surcharge on account of power factor being higher/ lower than the
90% is also applicable where the consumer is billed on MMC basis. In such case,
the rebate / surcharge shall be allowed/ levied on actual SOP charges and shall
be deducted/ added to the monthly minimum charges in case a consumer is

160
 billed on MMC basis.
(viii) Payment.
In the event of the monthly bill not being paid in full within the time specified in
the bill, a surcharge of 2% shall be levied on the unpaid amount of the bill for
each 30 days successive period or part thereof until the amount is paid in full.
(ix) Single point delivery.
The above tariff is based on the supply being given through a single delivery and
metering point and at a single voltage. Supply at other points or at other voltages
shall be separately metered and billed.

********

INSTRUCTION NO. 5.10

Schedule of Tariff for – Public Water Works Supply.

(i) Availability
Available to pumps (other than irrigation) including sewerage disposal/ treatment
plants etc. installed by the Govt. Govt. undertakings, Municipalities, Panchayats,
religious institutions upto 70 kW load.
(ii) Character of Service.
A.C. 50 Cycles, Single-phase 230 volts
A.C. 50 Cycles, Three phase, 400 volts (for load above 50 kW but upto 20 kW).
A.C. 50 Cycles, Three phase, 11000 volts, or higher voltage (Above 50 kW)
(iii) Tariff.
Energy charges 400 paise per kWh.
(iv) Fuel Surcharge Adjustment (FSA).
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulations 1999 as amended from time to time.
(v) Pump House Lighting.
The consumption for bona-fide pump house lighting will be included for charges
under the above tariff.
(vi) Monthly Minimum Charges (MMC)
The monthly minimum charges (excluding service charges) shall be Rs.200/- per

161
 kW or part thereof of the connected load.
(vii) Capacitor Surcharge.
a) All the consumers are required to install shunt capacitors of adequate
rating and of ISI mark manufactured by the standard firms approved by
the Licensee. No new connection shall be released without installation of
such shunt capacitors. Rating of LT shunt capacitors required to be
installed on various sizes of motors shall be as under :-
Sr. Rating of KVAR rating of LT capacitors for
No. motors various R.P.M. of the Motors.
(BHP) .
750 1000 RPM 1500 RPM
RPM
1. 3 1 1 1
2 5 3 2 2
3. 7.5 4 3 2
4. 10 5 4 3
5. 15 7 5 4
6. 20 9 7 5
7. 25 10 9 7
8. 30 12.5 10. 7.5
9. 40 15 12.5 10
10. 50 20 15 12.5
11. 60 22.5 17.5 15
12. 75 25 20 17.5
13. 90 30 25 20
14 100 35 25 22.5
b) In case of existing consumers where the shunt capacitors have not been
installed or where these are found missing or in-operative or damaged,
one month registered notice shall be served on such consumers to
provide the desired quantity of healthy shunt capacitors and in case of
non-compliance, a surcharge of 10% of SOP amount shall be levied and it
shall continue to be levied till the prescribed capacity of shunt capacitors
are installed by the consumers. The intimation of installation of shunt
capacitors shall be required to be given by the consumer through the
submission of Test Report, which would be duly verified and accepted by
the SDO concerned.
(viii) Excess connected load Surcharge.

162
 If the connected load of a consumer exceeds the sanctioned load, the excess
load shall be treated as unauthorized load, wherever use of unauthorized load is
detected by the Licensee, the excess load shall be charged at the rate of Rs. 70/-
per kW per month for the preceding six months and onwards till complete papers
alongwith Advance Consumption deposit are submitted for regularizing such
extension in connected load. In addition, MMC for the preceding six months and
onwards shall be applied to the original sanctioned load plus the excess load till
complete papers along with Advance Consumption Deposit are submitted for
regularizing such extension in connected load.
Where the MDI meters have been installed, the charges shall be levied from the
month in which the excess load is recorded and shall be continued to be charged
till the excess connected load is got regularized or the intimation regarding
removal through test report is submitted.
Where category is changed i.e. load is found above 70 kW
If there is a change of category from LT to HT due to unauthorized extension in
load recorded by the Maximum demand indicator or as per physical checking of
the inspecting officer, the consumer shall be charged HT tariff for that month with
LT Surcharge @ 25% along with penalty for unauthorized load @ Rs. 70/- per
kW. The MMC shall also be worked out on the extended load. In future, the
consumer shall be treated as a HT industrial Consumer having supply on LT with
provisional contract demand as 70 kW and shall be charged/ billed accordingly till
he shifts to HT or submits written intimation (through test report) of having
disconnected such unauthorized extended load. A notice to this effect shall also
be issued to the consumer by the concerned SDO immediately after the load is
found exceeded beyond 70 kW.
(ix) Payment.
In the event of the monthly bill not being paid in full within the time specified in
the bill, a surcharge of 2% shall be levied on the unpaid amount of the bill for
each 30 days successive period or part thereof until the amount is paid in full.
(x) Single point Delivery.
The above tariff is based on the supply being given through a single delivery and

163
 metering point and at a single voltage. Supply at other points or at other voltages
shall be separately metered and billed.

********

INSTRUCTION NO. 5.11

Schedule of Tariff for – Temporary Metered Supply (T.M.)

A) Tariff For Temporary Domestic And Non-Domestic Supply.
(i) Availability
Available to all domestic and Non-domestic supply consumers including touring
cinemas theatres, circuses and the like.
(ii) Character of Service.
A.C. 50 cycles, Single phase, 230 volts
A.C. 50 cycles, 3 phase 400 volts.
(iii) Tariff.
For supply to domestic consumers
a) 312 paise per kwh upto 40 units per month.
b) 432 paise per kWh for units above 40 and upto 300 units
per month.
c) 510 per kWh for units above 300 per month.
For non-domestic consumers, 503 paise per kwh
NOTE:
The temporary supply for ceremonial purposes (like marriages etc.) touring
cinemas, theatres circuses construction activities and the like will be covered
under Temporary Non-Domestic Supply.
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulation 1999 as amended from time to time.
(v) Monthly Minimum Charges (MMC)
a) Temporary Domestic Supply
The monthly minimum charges (excluding service charges) shall be Rs.
100/- per kW or part thereof for each period of 30 days or less.

164
 b) Temporary Non Domestic Supply.
The monthly minimum charges (excluding service charges) shall be Rs.
220/- per kW or part thereof for each period of 30 days or less.

B) TARIFF FOR INDUSTRIAL/AGRICULTURAL/BULK SUPPLY.

(i) Availability
Available to
i) Industrial consumers.
ii) Irrigation pumping.
iii) Flood de-watering sets installed by the Govt., lift irrigation.
iv) Public water supply and
v) Bulk Supply consumers.
(ii) Character of Service.
A.C. 50 Cycles, three phase, 400 volts.
A.C. 50 Cycles, three phase, 11 KV depending on feasibility.
(iii) Tariff.
Energy charges; 510 paise per kWh where supply is given at Low Tension
Voltage and 491 paise per kWh when supply and metering are at 11 KV.
(iv) Fuel Surcharge Adjustment (FSA)
As per applicable charges calculated in accordance with the Haryana Electricity
Regulatory Commission (Tariff) Regulation 1999 as amended from time to time.
(v) Monthly Minimum Charges (MMC)
The monthly minimum charges (excluding service charges) shall be Rs. 300 per
kW or part thereof for each 30 days or less during which the temporary supply
has been given. However for flood de-watering pumping sets given temporary
supply, no MMC shall be chargeable.
(vi) Special Conditions for Temporary Tariffs ’A’ & ‘B’
i) If the Licensee provides and installs the service line and meter, the
consumer shall be charged four times the relevant charges prescribed in
the standard schedule of service and General charges respectively for
each period of 30 days or less during which the temporary supply has

165
 been given.
ii) If a consumer provides the material for the service equipment and meter
box (the Licensee installing the same), the consumer shall be responsible
for payment to the Licensee all above service and departmental charges
at rate of 50% on the cost of labour for erection and dismantlement. In
such a case the consumer shall be charged no Service Charges but only
four times the relevant general charges (e.g. meter service charges) as
referred to in special condition (i),
iii) Before any expenditure is incurred in giving temporary supply, cash
deposit should be taken in advance from the applicant to cover the
following:
a) If the material is to be provided and installed by the Licensee
Service Charges, General Service Charges (meter service
Charges, etc.) and Energy Charges, calculated according to
Special Condition No. (i)
b) If the material is provided by the consumer and the service installed
by the Licensee.
Erection and dismantlement charges, General charges (e.g. meter
service charges etc.) and Energy charges, calculated according to
special condition No. (ii) including departmental charges.

********

INSTRUCTION NO. 5.12

Schedule of Tariff for – Schedule of Electricity Duty (E.D.)

Electricity duty would be realized as per Government of Haryana order issued
from time to time. The existing rates are given below.
CATEGORIES OF CONSUMERS RATES OF ELECTRICITY DUTY
(In paise/ unit)
Domestic Consumers. 10
Non-Domestic Consumer 10
Village Chaupal Exempted

166
L.T and H.T. Industrial Consumer. 10
Bulk Supply 10
Street Lighting Supply 10
Temporary Supply As per relevant schedule of E.D
applicable on permanent supply.
NOTE:
1. Electricity Duty @ Re. 1/- per unit will be charged for illumination purposes i.e.
ornamental lighting used for display or decoration.
2. Municipal tax shall be levied on the consumption of electricity within the limits of
municipality in the State of Haryana @ five paise per unit.

********
INSTRUCTION NO. 5.13

Schedule of Tariff for – Schedule of General Charges

Sr. Description Amount of
No. charges.

1. Application processing charges.

Connected load Applicable
processing fee

1 Upto 2 KW Rs. 10/-

2 Above 2KW Rs. 25 per KW or
part thereof subject
to the maximum of
Rs. 10,000

2(a) Meter Installation Charges.

(In case where consumer opts to
supply his own meter).
i) Single phase Meter Rs. 50/- per meter.
ii) Three phase Meter. Rs. 100/- per
meter.
iii) Three phase Meter (with 2% of the cost of
CTs & PTs) the meter/metering
equipment subject
to a minimum of
Rs. 300/-

167
2(b) Meter Inspection & Testing
Charges.
(If the correctness of a meter
belonging to the Licensee is
challenged by the consumer)
i) Single phase Rs. 25/- per meter.
ii) 3-phase whole current Rs. 50/- per meter.
i.e. without C.T
iii) L.T. meter with CTs. Rs. 250/- per
meter.
iv) H.T & E.H.T. metering Rs. 500/- per
equipment. meter.

NOTE: If the challenged meter is

found to be incorrect, the credit of
these charges will be given to the
consumer, otherwise these will be
forfeited.
2(c) Changing the Meter or its position
in the same premises at the
request of the consumer when no
additional material is required.

i) Single phase Rs. 50/- per meter.

ii) 3-phase without C.Ts Rs. 100/- per
meter.
iii) L.T. meter with C.T.s Rs. 500/- per
meter.
iv) H.T & E.H.T. metering Rs. 1000/- per
equipment meter.
2(d) Re-sealing charges (where
seals are found broken):
i) Meter cupboard. Rs. 20/-
ii) Where cut-out is Rs. 15/-
independently sealed
iii) Meter cover or Meter Rs. 60/-
Terminal cover (Single
phase)
iv) Meter cover of Meter Rs. 150/-
Terminal cover (3 phase).
v) Maximum demand Rs. 350/-
Indicator or C.T.s chamber
vi) Potential fuses. Rs. 350/-
3. Fuse Replacement.
Replacing Consumer’s fuse Rs. 5/-
4. Reconnection Charges.

168
 i) Domestic consumer Rs. 50/-
ii) Non-Domestic consumer Rs. 100/-
iii) A.P. consumer Rs. 60/-
iv) L.T. Industrial consumer Rs. 250/-
(upto 20KW)
v) L.T. Industrial consumer Rs 500/-
(above 20KW)
vi) H.T. Industrial consumer. Rs.1000/-
vii) Bulk Supply & Street Rs. 500/-
Lighting consumer
5. Testing Consumer’s
installation.
i) For first test of new Nil.
installation or of any
extension to an existing
installation if the installation is
found to be not defective and
wiring contractor or his
representative is present at
the test.
ii) For first or subsequent test of
a new installation or an
extension to an existing
installation if the installation is
found to be defective or the
wiring contractor or his
representative fails to be
present.
(a) Single phase Rs.50/-
(Payable in
advance for each
subsequent visit
for the purpose of
testing the
installation.)
b) Three phase. Rs. 100/-
(Payable in
advance for each
subsequent visit
for the purpose of
testing the
installation.)
6. Meter Reading Cards
(New/Replacement).

169
 i) Provision of meter reading Rs. 5/-
cards including PVC jacket
(for DS & NDS consumers).

ii) Replacement of meter card Rs. 2/- per card.

found to be missing on
consumer’s premises.
7. Replacement of glass.
i) Replacement of broken glass Rs. 10/-
of meter cup Board (when the
cause of the breakage is
considered to be an act or
fault of the consumer.)
ii) Replacement of meter glass
where the same has been
tampered with or broken.
a) For single-phase meter. Rs. 50/-
b) For three phase meter Rs. 100/-
8. Supply of duplicate copies of
electricity bills.
i) Domestic consumers. Rs. 2/-
ii) Non-Domestic consumers Rs. 2/-
iii) L.T. Industrial (upto 20 kW) & Rs. 2/-
AP Consumer.
iv) L.T. Industrial (above 20 kW) Rs. 5/-
& street Lighting consumer.
v) H.T. Industrial & bulk supply Rs. 10/-
consumer
9. Review of electricity bills.
If the accuracy of licensee’s bill is
challenged by the Consumer and
a review of the bills is demanded:
i) Domestic& AP consumers. Rs. 2/-
ii) Others Rs. 10/-
NOTE:
If the bill is found to be incorrect,
the credit of fee will be given to
the consumer, otherwise it will be
forfeited.
10. Meter Security Charges.
i) Single Phase Rs. 600/-
ii) Three Phase. Rs. 1000/-
iii) LT Three-phase meter with Rs. 7500/-
CTs
iv) HT meter without Trivector Rs. 25000/-
meter with CTs/PT

170
 v) LT Conventional Trivector Rs. 25000/-
meter with CTs/PT
vi) HT Conventional Trivector Rs. 35000/-
meter with CTs/PT
vii) HT electronic meter with Rs. 40000/-
CTs/PT

********

INSTRUCTION NO. 5.14

Schedule of Tariff for – Schedule of Miscellaneous Charges

1. Meter Service Charges (per
meter/ per month)
i) Single phase Meter. Rs. 9/-
ii) Three phase Meter (Direct Rs. 20/-
on mains permitted
upto loads of 35 kW
iii) Three phase C.T. Operated Rs. 100/-
meter (to be provided on
loads above 35 kW.
iv) Three phase L.T. Rs. 500 or 3% of
Trivector meter. actual cost of meter(s)
& metering equipment
and the installation of
the same, whichever is
higher.
v) HT Trivector meter. Rs.1000/-or 3% of
actual cost of meter (s)
& metering equipment
and the installation of
the same, whichever is
higher.

171
2. Line Service Charges (per At a flat rate of 4% of
month) the cost of service line
(excluding the cost of
30 metres) and
equipment (other than
meter(s)) except in the
case of industrial/Bulk
supply/NDS
connections who have
paid service connection
charges.
3. Service connection charges (For N.D.S
Industrial and bulk supply consumers
in lieu of monthly line service charges.
i) Single phase NDS Rs. 350/- per kW.
ii) Three phase NDS Rs. 750/- per kW.
iii) LT Industrial supply & Bulk supply Rs. 500/- per kW
upto 70KW
iv) H.T. Industrial supply & Bulk supply Rs. 750/- per kVA of
above 70KW Contract Demand

The above service connection charges shall be applicable where

the length of new line to be provided is upto 300 meters. This
length of 300 meters would include 11 KV line (whether over-
head or cable) LT line and service cable. Where this length
exceeds 300 meters, the applicant shall be required to pay the
cost of 11 KV line, LT line and service cable in excess of 300
meter as additional service connection charges. The additional
cost chargeable would be Rs. 70/- per meter for loads upto 70 kW
and at the rate of Rs. 100/- per meter for loads exceeding 70 kW.
No component of distribution S/Stn. Transformer to be created is
to be charged.
In case, the proposed connection is to be released on voltage
higher than 11 KV, the actual cost involved for releasing the
connection would also be worked out and the amount recoverable
shall be the highest of the following: -
a) Actual cost.
b) Rs. 500/- per kW or Rs. 750/- per kVA as the case may
be, in case of Bulk supply, Rs. 750/- kW in case of NDS
and Rs. 750/- per kVA in case of H.T. Industrial supply.
c) Rs. 4.5 lacs.

172
 In case of Independent feeder, the cost of controlling OCB &
terminal equipments at sub station end for taking out the
independent feeder shall also be recoverable in addition to the
Service Connection Charges worked out as above.
NOTE:
While recovering the above service connection charges
the benefit of first 100 ft. length of this service is not to be
allowed.

4. Extension in Load.
i) Extension in load by single Rs.350/- per kW
phase (for extension part
in NDS only)
ii) Extension in load by three Rs.750/- per kW
phase in NDS (for extension part
only)
iii) Extension in load bringing the Rs.500/- per kW
total load Upto 70 kW (Both for (for extension part
Bulk and L.T. Industrial Supply) only)
iv) Extension in load bringing the Rs.750/- per kW
total load Above 70 kW. (Both (for extension part
for Bulk and H.T. Industrial only)
supply

NOTE :
Where there is a change of category from L.T. (upto 70
kW) to HT (above 70 kW), the charges would be levied on
the additional kVA demand, calculated as under (as an
example):
Existing sanctioned load 40 kW
Applied Load 150 kW with Contract 140 kVA
demand of 140-(40/0.90)=95.55
Additional Demand kVA

NOTES :
i) The line service charges on the original load, if already
being levied, shall continue.
ii) While assessing the connected load for working out this
charge both general and industrial loads shall be taken into
account.
iii) Load exceeding 70 kW shall be catered on 11 KV and
above. The above limit shall be applicable both for new and
extension cases after taking into account the existing load.

173
 iv) An increase in the connected load without increase in
Contract Demand shall not call for payment of service
connection charges. However, consumers seeking
extension in Contract Demand within the sanctioned
connected load shall be required to pay service connection
charges on kVA basis on the incremental contract demand.

v) For the new connections, no line service charges shall

be recoverable and financial justification will not be
required to be worked out.
vi) In case due to non-availability of material with the
Licensee, the applicant supplied the material, due credit of
the cost of material supplied shall be given to the applicant
from the Service Connection Charges as worked out
above. The rates of material would be worked out on the
basis of issue rates as fixed by the Controller of Stores or
the actuals on which it is purchased by the applicants,
whichever is lesser.
vii) The distribution transformer, if required, should not be
accepted from the consumer.
5. Advance Consumption Deposit (ACD).
i) Domestic supply/ village chaupals
a) Connected load upto 1 kW Rs. 35/-
Rs.52/-per kW
b) Connected load above 1 kW or part thereof
ii) Non Domestic Supply Rs.345/-per kW
or part thereof
iii) Agricultural Pumping Supply Rs.30/-per kW
or part thereof

iv) L.T. Industrial supply (upto 70 kW

load)
a) Upto 20 kW load Rs.290/-per kW
or part thereof
b) Above 20 kW but upto 70 kW Rs.575/-per kW
load. or part thereof
v) H.T. Industrial supply (above 70 Rs.680/-per kW
kW load) or part thereof
vi) Bulk Supply. Rs.460/-per kW
or part thereof
vii) Street Lighting Supply. Rs.575/-per kW
or part thereof

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 NOTES:
i) Upto 70 kW: The Advance Consumption deposit
may be accepted in two equal installments, first installment
along with the application and the 2nd installment at the time
of compliance demand notice.
ii) Above 70 kW: The Advance Consumption Deposit
may be recovered in two installments. First installment
being 1/3rd(but not less than the first installment for 70 kW)
and (remaining) or 2/3rd at the time of compliance of
demand notice.
6. Capacitor Service Charges For A.P. For
(per month) Consumers Industrial
Capacitor Size Consumers
a) Capacitors upto 2 KVAR Rs. 2/- Rs. 4/-
b) Capacitors of 3 KVAR Rs. 7/- Rs. 14/-
c) Capacitors of 4 KVAR Rs. 9/- Rs. 18/-
d) Capacitors of 5 KVAR Rs. 12/- Rs. 24/-
e) Capacitors of 7 KVAR Rs. 20/- Rs. 40/-
GENERAL NOTES:
i) Wherever in the above schedule, a rate is
expressed as a rate per month or as a monthly
rate, it means a proportionate charge if the period
of charge is less than one month.
ii) In case where disconnection and connection takes
place in the same month, a full month’s charge
shall be recovered.
iii) In case a consumer elects to pay the cost of the
service line, the amount payable by him shall be
the estimated cost of service line (excluding the
cost of 30 meters) and equipment and of installing
the same.
iv) In case of temporary general and industrial supply,
if the service line and meter are provided and
installed by the Licensee, the consumer shall be
charged four times the relevant charges provided
above for each period of 30 days or less.
Concession of first 30 meters of free service line is
not to be allowed.
********

INSTRUCTION NO. 5.15

Levy of monthly minimum charges on temporary disconnection:

Monthly Minimum Charges (MMC):
The industrial consumers seeking temporary disconnection of supply shall

175
submit their written requests giving therein specific reasons for the same to SDO (OP)
concerned at least one month in advance of the date from which the disconnection is
being sought. Such requests for a maximum period of six months shall be examined
and decided by concerned Executive Engineer in case of LT industrial consumer and by
SE (OP) in the case of HT industrial consumer keeping in view the merits of each case.
The request for temporary disconnection beyond a period of six months shall be
referred by respective SEs to concerned Chief Engineer (OP) for decision. CE (OP)
may allow temporary disconnection for a maximum continuous period of 12 months on
the merit of each case. While considering such requests for temporary disconnections,
the following guidelines are to be kept in view :-
i) The consumer is not a defaulter of Nigam’s dues, whether disputed or
undisputed.
ii) The consumers seeking temporary disconnection under “Force Majeure Clause”
are not required to submit their requests one month in advance as stipulated
under above paragraph.
iii) The force Majeure Conditions for the purpose of this clause will include only the
following :-
(a) Acts of God e.g. floods, Tempests, Earthquakes. Lightning.
(b) Act of Civil and Military Authorities e.g. Wars, Mutiny, and Civil
commotion/disturbances, Riots.
(c) Fires, Strikes, Lockouts.
NOTE: The disputes between partners, shortage of funds and raw materials
etc. will not be considered as Force Majeure reasons under this clause.
iv) The disconnections sought under Force Majeure reasons must be supported by
documentary evidence issued by concerned Civil Authorities.
v) Temporary Disconnection Order (T.D.C.O.) under Force Majeure reasons can be
allowed even beyond a continuous period of 12 months by CE (OP) concerned.
The CE (OP) will however, submit periodical report after every six months
relating to temporary disconnections allowed by him to the G.M./Commercial of
the Nigam.
vi The requests for further-extension of temporary disconnection who have been

176
 allowed TDCO for a period upto 12 months shall be considered only after a
minimum period of six months from the date upto which the last disconnection
was allowed. For example in case a consumer seeks temporary disconnection
for 12 months and the same is approved from 01.01.2005 to 31.12.2005 and if
he applies for further extension the same will not be allowed before 1st July,
2006. During the intervening period i.e. for the period 1st January 2006 to 30th
June 2006, he will be billed on normal tariff, as if there were no temporary
disconnection.
vii) Industries, which are allowed temporary disconnection, will pay minimum
charges for one month following the month in which temporary disconnection has
been allowed and no MMC will be levied thereafter. Since (MMC will be charged
for the first month of the TDCO, the consumer will be entitled for consuming
electricity equivalent to the MMC.)
viii) Separate NDS connection
a) The existing or new LT/HT industrial consumers can seek a separate
single phase NDS connection upto a load 5 kW on the same premises
having regular industrial connection for the purpose of meeting the
requirement of lighting etc. for offices, security, elevators, pumps etc. The
consumer through this connection shall not perform any industrial activity
even during temporary disconnection period of their regular industrial
connection.
b) This connection would be treated as a separate and distinct NDS
connection altogether from the regular industrial connection and will be
considered as a new connection.
c) This connection will be available to the consumer even during the
temporary disconnections of industrial connections.
d) The wiring and the connected load for this NDS connection will be
physically & distinctly separated from the wiring of the regular industrial
connection at all times & shall be connected to only lighting loads.
e) The shifting of load from this NDS connection to the regular industrial
connection will be treated as un-authorised use of electricity and will be

177
 treated as per applicable instruction /policy of the Nigam.
f) The Location of the metering arrangement for this NDS connection will be
separate from the metering arrangement of their industrial connection and
will not be tapped from the existing LT/HT Industrial connection.
With the provision of a separate connection in the NDS category for
factory lighting purposes the facility to consume upto 5% of the monthly
average consumption of preceding 6 months for factory lighting is not
available to the consumer. And while effecting the TDCO of the LT/HT
industrial consumer the same shall be effected by disconnecting/ removing
of all 3 phases.
ix) In few cases, Nigam is not in a position to release separate NDS connection as
above due to non-availability of LT lines within a radius of 300 meters. In such
cases during the period of temporary disconnection beyond one month, the
consumption of industry for repair work and factory lighting, if any, upto 5% of the
monthly average consumption of preceding six months (or less, if 6 month
consumption is not available) will be charged at 200% of the normal tariff. In
case of excess consumption than the said limit of 5%, the temporary
disconnection facility shall be considered to have been withdrawn from that
month and the consumer shall be billed on normal tariff as if there were no
temporary disconnection.
vi) The word’ month’ can be taken as the billing month or the calendar month or
a period of 30 days. In this regard, it is clarified that since the billing to a
consumer is done on the basis of consumption during his billing cycle which is
also called as “ Billing Month”, it would be desirable to grant the benefit of
temporary disconnection to the consumer from the start of the billing month only.

********

INSTRUCTION NO. 5.16

Levy of surcharge:
The surcharge is leviable on all types of dues raised through energy bills
including energy charges recoverable under the schedule of tariff and the amount

178
recoverable under the schedule of general and miscellaneous charges (excepting the
amount of Electricity Duty and M. Tax) in case the payment is not made within the due
date.

********

INSTRUCTION NO. 5.17

Procedure for adjustment of levy of surcharge in case of part payment:

If a consumer makes part payment of the bill the amount received should be
credited towards the Nigam’s dues and the balance, if any, towards the Electricity Duty
and Municipal Tax. This will be clear from the example given below :-
Suppose the monthly bill of LT Industrial consumer consists of the following items
of charges :-
I) Balance carried forward from previous month Net Amount
a) Amount of bill Rs.100/-
b) Surcharge Rs. 2/-
c) Electricity Duty Rs. 60/-
Rs.162/-
II Current Bill.
a) Energy Charges Rs. 300/-
b) Rentals. Rs. 25/-
c) Sundry charges Rs. 150/-
d) Electricity duty Rs. 60/-
Rs. 535/-
TOTAL: Rs. 697/-
Part payment made by the consumer within the grace period say: Rs.385/-
This amount of payment made by the consumer should be adjusted first against
the balance brought forward from previous month including Electricity Duty, then
towards current month bill and the balance if any, towards Electricity Duty.
Therefore, amount of payment which will beRs. (385-162) = Rs.223
accounted towards current month bill.
Therefore, unpaid amount of bill on which Rs. (475-223) = Rs.252
surcharge is leviable.
Therefore surcharge @ 2% 252x2 = 5.04
Balance to be carried forward to next month bill : 100
i) Unpaid amount of Board’s dues including surcharge(252+5.04) = 257-04
ii) Electricity Duty 60-00
Total: 317.04

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 ********

INSTRUCTION NO. 5.18

Delegation of powers for settlement of billing disputes:

In order to streamline and rationalize the consumer billing disputes including the
amount charged as charges for the energy consumed or additional amount debited to
the consumer’s account through SC&AR, the powers as under have been delegated to
the various functionaries of the Nigam.

Sr. Reason of Authority Proposed powers

No. charging to refund
amount
1. Clerical SDO Full powers with surcharge
mistake/wrong
application of
tariff
2. Locked Premises SDO (i) Full powers for DS/NDS &
others.
(ii) In case of Industrial Category &
Bulk Supply, the refund to be
given with approval of XEN.
3. Billed on SDO (i) Full powers for DS/NDS &
average basis others.
but meter (ii) In case of Industrial Category &
working is O.K. Bulk Supply, the refund to be
given with approval of XEN.
4. Over-hauling SDO (i) Full powers for DS/NDS &
accounts for others.
defective meters (ii) In case of Industrial Category
& Bulk supply, the refund to be
given with approval of XEN.
5. i. Vigilance XEN (i) Upto Rs. 50,000/-
checking The Appeal will be made by the
ii. M&P consumer to the appellate
checking authority. In case, the decision
iii. Checking is partially or fully against the
by staff or Nigam then the case will be
others referred to concerned SE (OP).
(Including He will then give his consent to
amount charged the implementation of the order
for unauthorized of the XEN (OP) in case he
use of supply) agrees with the same. In case,

180
 the SE (OP) does not agree
with the same, he will proceed
to act as revisory authority and
commence proceedings &
pronounce his order, which shall
be final.
SE Upto Rs.1,00,000/-
i. The appeal for cases upto
Rs.1,00,000/- will be made
direct to him.
ii. He will hear the appeal and
decide. If the decision is
partially or fully against the
Nigam then the case will be
referred to concerned CE (OP).
He will then give his consent to
the implementation of the order
of the SE (OP), in case he
agrees with the same. In case,
the CE(OP) does not agree with
the same, he will proceed to act
as revisory authority and
commence proceedings and
pronounce his order which shall
be final.
CE Beyond Rs.1,00,000/-
(i) The appeal for cases beyond
Rs.1,00,000/- will be made
direct to him.
(ii) He will hear the appeal and
decide. If the decision is
partially or fully against the
Nigam then the case will be
referred to Director(OP). He will
then give his consent to the
implementation of the order of
the CE (OP). in case he agrees
with the same. In case, the
Director (OP) does not agree
with the same, he will proceed
to act as revisory authority and
commence proceedings and
pronounce his order, which shall
be final.
6. Amount got SDO/O Rs. 2500/- with concurrence of IA.
charged by P
IA/Chief Auditor

181
 or other audit
parties.
XEN/O Upto Rs.50,000/-.
P i. The appeal will be made by the
consumer to the appellate
authority.
ii. If the decision of the
appellate authority is partially or
fully against the Nigam, then the
concurrence of Chief Auditor will
be sought for refund. In case the
Chief Auditor does not agree with
the order, the matter will be
referred to SE (OP) whose
decision shall be final.
SE/OP Upto Rs.1,00,000/-.
i. The appeal will be made by the
consumer to the appellate
authority.
ii. If the decision of the appellate
authority is partially or fully
against the Nigam, then the
concurrence of Chief Auditor will
be sought for refund. In case the
Chief Auditor does not agree with
the order, the matter will be
referred to CE (OP) whose
decision shall be final.
CE Beyond Rs.1,00,000/-.
i. The appeal will be made by
the consumer to the appellate
authority.
ii. If the decision of the appellate
authority is partially or fully
against the Nigam, then the
concurrence of Chief Auditor will
be sought for refund. In case the
Chief Auditor does not agree with
the order, the matter will be
referred to Director (OP) whose
decision shall be final.

2. Any party aggrieved by the orders of original Appellate Authority viz. Xen/SE/CE
concerned, may within one month of such order, file revision to the next higher authority
whose decision shall be final and binding upon the parties. The next higher authority to

182
the Appellate Authority concerned may also any time Suo-Motto call for the records of a
case decided by such Appellate Authority and review the matter. It shall be binding on
the appellate authority to decide the case within 30 days and the next higher authority
should also dispose off the application within 30 days.
3. The amount becoming refundable to the consumer, if any, as per decision of
appellate authority/arbitrator/court of law shall be in general, adjusted by way of
adjustment in future bills. However, in case the amount to be refunded is substantial
and consumer wants the refund in cash, the same shall be refunded to the consumer in
lump sum subject to the condition that the lump sum refund shall be allowed after
retaining an amount equal to 6 months average energy bill of the consumer, based on
the average consumption during 12 months prior to the date of decision by authority.
The balance amount will be refunded in lump sum through cheque by the concerned
XEN (OP) Division.
Provided that if the connection of the consumer has been disconnected the total
amount shall be refunded in one go.
4. In case total amount refundable to the consumer is found in excess of
Rs.50,000/- the refund shall only be allowed after getting the refund pre-audited from
the local audit party. The cases in which the amount of refund exceeds Rs.5 lacs the
refund case duly checked by the local audit party shall be sent to the Chief Auditor,
DHBVNL, Hisar for pre-audit.

********

INSTRUCTION NO. 5.19

Exemption of charges in case of flat rate Agricultural Pumping Supply consumers

during the period transformer remained inoperative.
In case of Agricultural Pumping Supply consumers having flat rate supply are
deprived of electricity for running their tubewells due to non-replacement of transformer
beyond one month’s period, the electricity charges levied for that period shall be
exempted after having approval of the Chief Engineer (OP) concerned.

********

183
 The Right to Information Act, 2005

FORM A FORM OF APPLICATION FOR SEEKING INFORMATION

(See Rule 3)

I.D.No.______________

(For Official use)

To

The Public Information Officer

1. Name of the Applicant:

2. Address:

3. Particulars of Information

(a) Concerned department:

(b) Particulars of Information required:

(i)Details of Information required :

(ii) Period for which information asked

for :

(iii) Other details

4. I state that the information sought does not fall within the restrictions
contained in Section 8 of the Act and to the best of my knowledge it
pertains to your office.

5. A fee of Rs.________ has been deposited in the office of the -----------------

vide B. A. 16 No._______ Dated______

184
 Place:

Date Signature of Applicant

E-mail address, if any____

Tel.No.(Office)_____

(Residence)________

Note: (I) Reasonable assistance can be provided by the PIO in filling up the
Form-A.

(ii) Please ensure that the Form-A is complete in all respect and there is no
ambiguity in providing the details of information required.

Acknowledgement of Application in Form-A

I.D. No.__________________ Dated:_____

1. Received an application in Form-A from Shri/Ms ______________resident

of _____________ under section ---------of the Right to Information Act,
2005.

2. The information is proposed to be given normally within 15 days and in any

case within 30 days from the date of receipt of application and in case it is
found that the information asked for can not be supplied. The rejection
letter shall be issued stating reason thereof.

The Right to Information Act, 2005

FORM A FORM OF APPLICATION FOR SEEKING INFORMATION

(See Rule 3)

I.D.No.______________

(For Official use)

185
To

The Public Information Officer

1. Name of the Applicant:

2. Address:

3. Particulars of Information

(a) Concerned department:

(b) Particulars of Information required:

(i)Details of Information required :

(ii) Period for which information asked

for :

(iii) Other details

4. I state that the information sought does not fall within the restrictions
contained in Section 8 of the Act and to the best of my knowledge it
pertains to your office.

5. A fee of Rs.________ has been deposited in the office of the -----------------

vide B. A. 16 No._______ Dated______

Place:

Date Signature of Applicant

E-mail address, if any____

Tel.No.(Office)_____

(Residence)________

186
Note: (I) Reasonable assistance can be provided by the PIO in filling up the
Form-A.

(ii) Please ensure that the Form-A is complete in all respect and there is no
ambiguity in providing the details of information required.

Acknowledgement of Application in Form-A

I.D. No.__________________ Dated:_____

Received an application in Form-A from Shri/Ms ______________resident

of _____________ under section ---------of the Right to Information Act,
2005.

187